good morning, welcome to breakfast with charlie stayt and naga munchetty. our headlines today. 10,000 ambulances a week are getting stuck in long queues outside hospitals in england — the the highest since records began. the prince and princess of wales arrive in boston — but the focus is on racism at buckingham palace, after the resignaiton of a royal aide. a warning that more and more people are slipping into debt to pay for basics. citizens advice says even rent and bills are proving too

difficult for many — i've been hearing from some of those affected. # tell me lies, tell me sweet little lies.# tributes for christine mcvie — the hugely successful singer—songwriter with fleetwood mac who has died at the age of 79. good morning from the world cup in doha as wales prepare to head home later today. argentina though are staying as messi and co get better — they're through to the last 16. hello, i'm rob. rugby player and motor neurone disease campaigner rob burrow becomes the first star to use a computerised voice machine to read a cbbc bedtime story. remember, everything always feels so much better in the morning. night—night. fog will make for a sluggish commute

particularly in england and wales. the forecast right here on breakfast. it's thursday the 1st of december. our main story. nhs data show that 10,000 ambulances a week are being left stuck in long queues outside hospitals in england. bbc analysis of the figures found that one in eight crews faced delays of more than an hour — the highest since records began in 2010. 0ur health correspondent jim reed has this report. just a few months ago, mary lynn was up, about and mobile. then she had a bad fall. the ambulance took 11 hours to reach her. the doctors had said not to move her off the floor in case she had damaged any bones or anything like that. and when they did eventually arrive, she was really poorly and i thought i was going to lose her. when mary lynn got to hospital, she had to wait over an hour in the ambulance before she could be moved into a&e. she's now recovering,

but that day has taken its toll. she deteriorated mentally, and that is a direct result of how poorly she was because of how long she'd been left. i can see now the 23 ambulances with patients. this has been the problem across much of the country. hospital backlogs mean, often, there's not enough room for ambulances to unload sick patients. when they get to a&e, ambulances should be able to deliver patients in 15 minutes, but 10,000 crews a week in england are now stuck outside for an hour or more, the highest ever, with other parts of the uk facing similar problems. that means it's now taking more than an hour, on average, to respond to someone with a stroke or possible heart attack in england. in some cases, it's much longer. 85—year—old kula had to wait 1a hours for paramedics after breaking her hip. it's not really a state that anybody should be left in for that length

of time, because you don't know what complications it could lead to. but when paramedics tried to drop her at hospital, there was another wait, this time for 26 hours, in the back of an ambulance, before she could be admitted. i cannot fault the ambulance crews, the paramedics, the nurses or doctors at all in any of this. this is a whole system failure. it's just really traumatic for her. and to see a family member like that, it'sjust horrid, absolutely horrible. the government says there is extra funding to pay for more staff and free up hospital beds. a full emergency care plan is due in the new year. but with winter coming, along with strike action involving some nurses and ambulance services, hospital bosses are warning of difficult times ahead. jim reed, bbc news. the prince and princess of wales have begun their visit to the united states, a trip which has been overshadowed by a race row back in the uk.

a royal aide, lady susan hussey, has resigned and apologised after asking a black british charity campaigner "where she was really from". 0ur royal correspondent, daniela relph, sent this report from boston. a warning — it does contain some flash photography. cheering. the welcome was warm, but it wasn't the start of the visit they had planned. the focus was due to be on environmental innovation. instead, the prince and princess of wales arrived in boston amidst a racism controversy at home. greeted at city hall by the mayor, her family and local officials, some of whom did not shy away from difficult topics. on this day i invite us all to consider the legacy of colonialism and racism, the ways it has impacted people across the world and its connection, its deep connection

to the degradation of land and our planet that we are all seeking to reverse. crowd: three, two, one! cheering. _ turning boston green to mark the royal visit. for the prince of wales, the city is a natural home for his earthshot prize. the words and ambition of president kennedy, who was born in boston, helped create the earthshot vision. we choose to go to the moon, he said, not because it is easy, but because it is hard. it was that moonshot speech that inspired me to launch the earthshot prize with the aim of doing the same for climate change as president kennedy did for the space race. like president kennedy, catherine and i firmly believe that we all have it in ourselves to achieve great things. the challenge now will be to ensure

events in london don't overshadow the plans for boston. the reception at buckingham palace on monday was an important event for the queen consort, reinforcing her support for victims of domestic violence. the way charity chief executive ngozi fulani was spoken to has caused much upset. lady susan hussey, on the left here, is prince william's godmother. in a statement, his spokesperson made the royal couple's position clear. he said... for the prince and princess of wales, the hope is that the focus now shifts to their schedule in boston. first up, theyjoined the crowd at a basketball game last night and got the full spectator experience ahead of seeing environmental projects and support

for young people later today. let's speak now to christina garibaldi, a host of the royally us podcast from us weekly. good morning. could you give a sense of how that story about the comments of how that story about the comments of a senior member of the royal household are going down in america as the royal couple arrived there? good morning. the news of the resignation of lady susan hussey put a dark cloud over the visit to boston and this huge global climate initiative. it seems like the palace was doing damage control. hopefully, this shift can focus now more on the earthshot prize. this does not come at a great time for the royal family. prince harry's book and

documentary is coming out soon and so there will be a lot of headlines in the press over the royalfamily, whether good or bad is to be determined. it seems in light of the claims against the royal family about racist remarks in the past by harry and meghan, that the palace is going into high gear and not having any tolerance for this what ever so it seems like they are moving in the right direction but hopefully the focus now is on the earthshot prize coming up tomorrow. fig focus now is on the earthshot prize coming up tomorrow. 3 lat focus now is on the earthshot prize coming up tomorrow.— focus now is on the earthshot prize coming up tomorrow. a lot of people have noted how _ coming up tomorrow. a lot of people have noted how quickly _ coming up tomorrow. a lot of people have noted how quickly the - coming up tomorrow. a lot of people have noted how quickly the palace i have noted how quickly the palace were to issue this statement and an upfront apology. as part of their routine in america, will they do interviews where they might be asked about it? it is interviews where they might be asked about it? , , , interviews where they might be asked aboutit? , ,, about it? it is possible. the press in the us are _ about it? it is possible. the press in the us are not _ about it? it is possible. the press in the us are not afraid _ about it? it is possible. the press in the us are not afraid to - about it? it is possible. the press in the us are not afraid to ask- about it? it is possible. the press in the us are not afraid to ask the questionsjust in the us are not afraid to ask the questions just like in the us are not afraid to ask the questionsjust like in in the us are not afraid to ask the questions just like in the in the us are not afraid to ask the questionsjust like in the uk. i am sure they will be asked about this.

whether they choose to answer or let the statement they made speak for itself is to be determined. we will have to wait and see. they are doing several events around boston. they are visiting a nonprofit that aims to fight poverty and racism and help young people, so maybe they will address the claims there. tell young people, so maybe they will address the claims there.- address the claims there. tell us more about _ address the claims there. tell us more about how _ address the claims there. tell us more about how they _ address the claims there. tell us more about how they are - address the claims there. tell us i more about how they are perceived and the reception they get when they are in the us. i and the reception they get when they are in the us-— are in the us. i am sure you saw the crowds lined — are in the us. i am sure you saw the crowds lined the _ are in the us. i am sure you saw the crowds lined the streets _ are in the us. i am sure you saw the crowds lined the streets of - are in the us. i am sure you saw the crowds lined the streets of boston i crowds lined the streets of boston and braved the pouring rain. they wanted a glimpse it and braved the pouring rain. they w thed a glimpse it and braved the pouring rain. they w thed a glimpse been it and braved the pouring rain. they w thed a glimpse since been it and braved the pouring rain. they w thed a glimpse since 2014 en it visited new york city it a long and we been a long time and we have waited eagerly for touch down in eagerly for them to touch down in ii’: was boston since it was announced. people are excited. they lit the green last town green last night with the mayor and they have several events coming

up. they attended the basketball game and attend the 'ba princess 'ba further ss and we are to here. have them here. thank you for your time. police chiefs will meet the home secretary suella braverman today for talks about taking tougher action against thejust stop 0il protests. scotland yard said it believes the environmental activists will continue to cause disruption in london in the run—up to christmas. 0ur chief political correspondent nick eardleyjoins us now from westminster. rishi sunak made clear he wants this tackled. ., . ., , rishi sunak made clear he wants this tackled. ., .., , ., rishi sunak made clear he wants this tackled. ., , ., tackled. how can it be done? good morninu. tackled. how can it be done? good morning- how _ tackled. how can it be done? good morning. how is _ tackled. how can it be done? good morning. how is the _ tackled. how can it be done? good morning. how is the biggest - tackled. how can it be done? good i morning. how is the biggest question in this. we have seen marches,

particularly in london, slow march is disrupting traffic. we had activists suggest they might slash artwork in at activists suggest they might slash artwork in awareness, they it, about 5 it, about climate j it, about climate change 5 it, about climate change and put it, about climate change and some of the issues they want to talk about. i think there has been frustration in government up to downing street that more action has not been taken to stop protests, particularly the sit down protests on busy roads. a lot of people have do not people. do not and have minister and heme—secretary have in big minister and henge—secretary have in big to talk : -7:= them and 77 7 612535511? " " them and the london mayor will be to them and the london mayor will be there. i is a chance to to them and the london mayor will be there. i extra 5 a chance to to them and the london mayor will be there. i extra saw: protests ' ' to them and the london mayor will be there. i about

used more to combat some the be used more to combat some of the the question is what answer it interesting if it interesting if they interesting if they cover interesting if they cover the eresting if they cover the talks 1g if they cover the talks this to see if they cover the talks this afternoon. to see if they cover the talks this afternoon-— the by—election is being held after the city's labour mp, chris matheson, resigned in october. there are nine candidates in the contest for the cheshire seat, with results expected in the early hours of friday morning. the birth mother of tony hudgell — who abused him so badly as a baby, he lost both legs — has launched an appeal to be freed from prison. tony suffered serious injuries at the hands of parents jody simpson and anthony smith, who were jailed for the abuse in 2018.

they were due to be released this summer, but thejustice secretary dominic raab blocked it. simpson's lawyers are expected to appeal that decision in the high court today. british gas has become the latest energy supplier to say it will pay its customers to reduce the amount of electricity they use during peak hours. the firm, which is the largest supplier across the uk, hopes the move will help take pressure off the grid. households that agree to take part will be paid around £4 for keeping appliances like ovens and washing machines switched off at the busiest times of the day. tributes have been pouring in to the fleetwood mac singer—songwriter christine mcvie, who has died at age of 79. she was behind some of the band's most famous songs, including don't stop, songbird and little lies. a statement from fleetwood mac described her as truly one of a kind — special and talented beyond measure. david sillito looks back at her life. music: don't stop.

fleetwood mac and don't stop, the song bill clinton chose as his campaign anthem. # just think what tomorrow will do. # don't stop thinking about tomorrow. # don't stop, it'll soon be here. # it'll be better than before. # yesterday's gone, yesterday's gone. the songwriter — christine mcvie. she had been part of the british blues scene in the 60s with the band chicken shack and also as a solo artist before joining mick fleetwood and her husband john mcvie. she had a gift for writing hits. # tell me lies, tell me sweet little lies #. "little lies everywhere, you make loving fun." many of the band's best—known songs were her work, but she tired of the endless touring. # you can go your own way.

# go your own way #. there was a long break, but she rejoined the band in 2014. # and i love you, i love you, i love you. # like never before #. fleetwood mac has had many ups and downs, but their success owed much to the songwriting skill of christine mcvie. in a statement, the band said it was so lucky to have a life with her. her fleetwood mac bandmates have been paying their respects to her this morning. stevie nicks tweeted this handwritten tribute: "a few hours ago, i was told that my best friend in the whole world since the first day of 1975, had passed away. see you on the other side, my love. don't forget me".

and mick fleetwood tweeted: "part of my heart has flown away today. i will miss everything about you, christine mcvie. memories abound. they fly to me". and former us president bill clinton, who used the fleetwood mac song don't stop as his 1992 campaign theme song, also paid his respects saying: "i'm grateful to christine and fleetwood mac for entrusting us with such a meaningful song. i will miss her." iimaginea i imagine a lot of people around the world today are getting a song, the back catalogue, songbird was the one for leave. find back catalogue, songbird was the one for leave. �* ., , ~ , . for leave. and chains. and lies. we will have more _ for leave. and chains. and lies. we will have more on _ for leave. and chains. and lies. we will have more on the _ for leave. and chains. and lies. we will have more on the death - for leave. and chains. and lies. we will have more on the death of - will have more on the death of christine mcvie on the programme this morning. now the weather with matt. it looks like a foggy morning. good

morning. a sluggish commute i think in central and southern england and in central and southern england and in wales. with dense fog. wetter weather further north. let's concentrate on the fog. these are the main risk areas. some of the major motorway networks are reflected so allow extra time and take extra care. there will be brighter spells developing but also some frost. further north, a wet start. northern and eastern scotland with rain and drizzle. the isle of man and cumbria could see that. turning dry in northern ireland. there will be sunny spells around. lifting temperatures through the day. a light wind in the south. a

mild breeze here. belfast, 13, most other areas in single figures. the fog lingers in the south, where it does, only three celsius this afternoon. more of a breeze towards east anglia. clear skies, they will give a touch of frost. as for the next few days, stick with a lot of cloud. showers in east anglia and the south—east and it will turn colder and more breezy. more details coming up in half an hour. let's take a look at today's papers. many of thursday's papers lead with the resignation of lady susan hussey from the royal household, following comments she made to a black charity boss. the guardian carries a picture of ngozi fulani who says lady hussey

asked her repeatedly "where her people came from" at a reception at buckingham palace, despite the charity chief executive being born in the uk. for the second day running, the telegraph leads with a story on strikes. the paper reports that britain faces disruption from industrial action every day until christmas, with rail workers, nurses, teachers, security guards, and driving examiners taking part. the i: the "uk is playing with fire" when it comes to covid jabs, that's the headline on the front of the i. leading scientists are warning that the country is not prepared for a new major covid variant, with former vaccine chief katie bingham warning "ourjabs are not good enough". and the sun reports that the pop star chesney hawkes has been adopted as england's world cup mascot following his half—time show during the wales match. the one and only singer says he wants to play again

during the next england game on sunday. 0n on sunday, england play senegal. now we can turn our attention to the household economy. people are slipping further into debt because they don't have enough money to cover the essentials, according to new research from citizens advice. hannah's here to tell us more. the issue being that when people try to clear debt, they find more debt to clear debt, they find more debt to clear debt, they find more debt to clear and they cannot clear in the monthly payment. more and more people sliding into debt because of the cost of essentials going so high. these figures are shocking and show the scale of the challenge. they were given to the bbc by citizens advice and paint a given to the bbc by citizens advice and painta bleak given to the bbc by citizens advice and paint a bleak picture. while people owe less in the past, what they owe is spent on essentials and half of the debt clients are in a negative budget where the basic outgoings are more than what they have coming in and that is before

debt repayments. people who owe money already, those renting, single parents and the self—employed particularly are less likely now to be able to pay it back. and they are seeing new groups such as pensioners and homeowners who did not used to go to the charity with money issues, citizens advice say those going through debt assessment typically have one p left at the end of the month after essential costs are added up. you can see the problem by looking at the use of overdrafts which has increased by 7.1% since august last year with people dipping into the red to pay for everyday costs. estimates there are more than 6.5 million households living in so—called fuel poverty where they do not have enough money to keep the home warm without it taking up a huge proportion of income. that number is predicted to climb to 8.5 million by april. it is an impossible situation that can feel stressful and frightening. as i have

been finding out. david mcginley wants to give his children the best but increasingly his family are struggling just to get by. are you borrowing to pay for basics like food? my wife's dad actually lent us money this week to get shopping for the kids. so we are not too bothered about us, but they did not have sandwich stuff for school and teas this week, so dad actually helped us out. but we are just desperate at times. david looks after two—year—old jack while his wife is working full—time in a care home. he also has a part—time job in the corner shop. i've got £7.43 on the electric, which is roughly two days. the family have a debt management plan to gradually pay back around £7,000 afterfalling behind on bills, including energy and council tax. once you start falling behind, you know, luckily we have family

who can lend us money, help us out, but then we have got to pay them back. you are just for ever chasing a never—ending debt. it looks like even now, with christmas coming up, we have had to borrow money off two or three family members. we have not even gone out and started yet. how do you feel about christmas coming up? guilt, feel guilty. the charity citizens advice is warning more and more people have less than zero left to spend at the end of the month. the average amount their debt clients have remaining after paying essential living costs is just 1p. it's heartbreaking, really. especially if you think about the clients that we have coming in. a lot of them will be single parents and they are really struggling to put food on the table and stuff like that. people are really trying to keep on top of their finances but it is too difficult

at the moment with everything that is going on. they are in debt through no fault of their own. the priority debts are things like rent and mortgage arrears, council tax arrears and energy arrears, and we are seeing substantial rises in all of them. so the people who are coming into us, they may not have as much debt as may be in the past, but those debts are the essentials that we all need to keep going. boppy, push the light on. and again, push, push. good girl. well done. clever poppy. linda relies on her assistance dog poppy for help around the house, but she is not entitled to extra cost of living payments because of the type of disability benefit she receives. we are in a dilemma now of do we leave the heating off and manage the bills or do we turn the heating on and not pay the bills? so it is a bit of a dilemma. do you run a debt up or do you stay out of debt and stay cold? do you feel like it is inevitable that by the end of the winter you will be borrowing money?

yeah, yeah, i do feel it is inevitable. i do feel we are going to hit a point where we are going to be in debt by the end of the winter. a point where we are going to be can i have my purse, please, poppy? a point where we are going to be thank you. a point where we are going to be and with more and more people struggling to find the cash to meet their basic needs, charities fear the rising cost of living will have long—term consequences and leave many more needing support. now, if you are facing financial difficulties the advice is that it's always better to sit down and talk to someone as soon as you can and try not to let things get out of hand. charities like citizens advice will always try to find ways to help you increase your income — perhaps through unclaimed benefits or emergency funds. there are also lower tariffs for things like broadband and there can be council tax reductions too. there's more information, support and advice online at the bbc�*s cost of living web page. just search for "bbc cost of living" in your browser. what really struck me speaking to

citizens advice. a worker said it used to be about helping people to live within their means. now many people simply do not have the means to live. it is quite stark. that cost of living website, a lot of traffic going through there and it offers useful advice. thanks. time to get the news, travel and weather where you are. hello, good morning from bbc london, i'm frankie mccamley. people in some parts of london have had to wait almost ten hours for a police officer after calling 999, despite the target being 60 minutes. the figures — uncovered by london's liberal democrats — relate to crimes that police class as "significant" — including road crashes and burglaries. they show the average wait time across the capital rose to three hours in august — that's an increase of more than 65% in a year. over the last year, not one month have they met this target of coming

to see you within an hour when you've called 999. and that's just not good enough. so i think you've got to look at putting more police into those response teams on the front line. you've also got to look at saving police stations across london, because if you have fewer bases, its inevitably going to take far longerfor police cars to come out to you, and to respond to you when you're in desperate need. the met says the average response time to the most serious emergencies is around 12 and a half minutes. it says it's making more officers available to respond to the less—serious emergencies. plans could be approved tonight for a new chinese embassy next to the tower of london. it would be on the site of the former royal mint. but some think the area is unsuitable for the kind of protests seen recently outside the existing embassy. this year marks the 75th anniversary of a gifted christmas tree being on dispaly in trafalgar square. and tonight it will be lit up.

since 1947, a spruce tree has been sent by norway every year to thank britain for its support during world war ii. this year's tree was delivered on monday, and stands at 21 meters tall. let's take a look at the tubes now. now onto the weather with kate kinsella. good morning. in tune with the first day of meteorological winter, it is a chilly start. misty and murky, too — so much so the met office has a yellow weather warning in place for the dense fog this morning. if you're underneath it, it's unlikely to lift very quickly — it's quite stubborn — if it does, it's going to be lifting into cloud. a few brighter spells, one or two showers for the essex/kent coast. temperatures getting up to nine celsius. it should stay dry elsewhere. now, overnight tonight, it's a repeat performance, really — again, we've got the cloud, the mist and the fog developing under any clearer spells. the minimum temperature, a cold two celsius. so another misty, murky start tomorrow. high pressure is still in charge,

but not much in the way of sunshine. we start to develop an easterly flow, and that could blow in one or two showers a little further inland tomorrow. a few bright spells, though, any mist and fog will lift — again, largely into cloud — but temperatures tomorrow feeling cool at around seven celsius. and it's set to stay chilly as we head further through into the weekend — this blue area indicates the cold air. so temperatures getting colder both daytime, night—time, and that easterly breeze is going to feel pretty chilly as we head through the weekend. hello, this is breakfast with charlie stayt and naga munchetty. coming up on breakfast this morning... these cctv images show what can happen when batteries aren't

disposed of properly. we'll hear how hundreds of fires are caused every year by people throwing them in their bins. their strictly tv journey might be overfor now — but ellie simmonds and tyler west will be here to tell us how they're going to keep dancing — in next year's strictly live tour. hello, i'm rob. and we'll hear about rob burrow�*s latest inspirational chapter — reading a cbeebies bedtime story using his eye movements. he's done it for his own children — and every child who uses technology to communicate. as we've been hearing this morning, as many as 1,000 ambulances as we've been hearing this morning, as many as 10,000 ambulances a week are now getting stuck outside

hospitals in england for more than an hour, waiting to unload patients. those figures are the highest since records began in 2010. 0ur reporter zoie 0'brien has been speaking to the wife of one stroke patient who couldn't get an ambulance because there was none available. recovering in hospital after suffering a stroke, gavin's family say they feel lucky he's alive. notjust because of his condition, but because on the day he fell ill, there were no available ambulances. instead, he spent an hour on two buses to get to ipswich hospital. he kept getting stared at because obviously he kept having the seizures on the bus. and we just wanted to blank everything out and get there. i tried to make him as comfortable as i possibly could. after being seen in the emergency department, gavin was told he could leave hospital on november the 16th, but during the night his condition rapidly declined. lauren called 999, but again, there was no ambulance available and no buses running. without money for a taxi, they were lucky family members were able to help — carrying gavin to the car since he had lost the use

of his arm and a leg. he couldn't move, so i called an ambulance again. they went through the stroke evaluation questions and they said, "we'll send an ambulance out for you." again, another 20 minutes later — cancelled. the damage spreads like a fire in the brain. - when dealing with a stroke, medical professionals say time is of the essence. there's a short window in which clot—busting drugs can be administered — it's sometimes known as the golden hour. the faster you act, - the better their chances. you actually went through the stroke—evaluation questions, you clearly knew there was something wrong. a stroke is life—threatening. i mean, i'm 26 years old, a six—year—old. it is very scary to think i almost lost my husband. they failed him. the east of england ambulance service covers six counties and six million people. in a statement, the service said...

the service says they're investing in more senior clinical presence in control centres, and working on reducing handover delays. meanwhile, gavin is regaining the use of his arm and leg in hospital — grateful to be here, hopeful his story might prevent anyone else going through the same ordeal. zoie 0'brien, bbc news. we'rejoined now by dr ian higginson, from the royal college of emergency medicine. thank you very much forjoining us. you heard gavin's story. is that typical and is that something we will hear more and more about? good mornin: will hear more and more about? good morning and — will hear more and more about? good morning and thank— will hear more and more about? good morning and thank you _ will hear more and more about? (ems morning and thank you for having us on the show. sadly, the sort of story you have heard about this morning is all too typical of what

is going on out there at the moment. it is quite hard for us when we come in your show to describe what is going on out there repeatedly without catastrophe rising. but i think increasingly now in the emergency care profession we are getting worried and angry about what is happening with our patients and what our staff are having to deal with and these examples are all too common. so with and these examples are all too common. ,., ,., y with and these examples are all too common. , , with and these examples are all too common. , common. so somebody calls an ambulance _ common. so somebody calls an ambulance today. _ common. so somebody calls an ambulance today. typically, - common. so somebody calls an i ambulance today. typically, what will happen?— ambulance today. typically, what will happen? well, there was a lot of dependencies _ will happen? well, there was a lot of dependencies but _ will happen? well, there was a lot of dependencies but what - will happen? well, there was a lot of dependencies but what we - will happen? well, there was a lot| of dependencies but what we know will happen? well, there was a lot i of dependencies but what we know is happening is too many ambulances are parked in hospital car parks and they can't get out to patients and they can't get out to patients and they are packed in car parks because there is no room at the inn in our hospitals and this is getting worse and worse throughout the country. for instance, overnight, i know that there will be elderly, vulnerable, frail patients who will have spent

the whole night on an uncomfortable hospital bed or a trolley in a corridor, with the lights on all the time, with noise going on all the time, with noise going on all the time, with noise going on all the time, with emergency care staff struggling to meet their basic needs. meanwhile, in our car parks, there will have been patients stuck in ambulances experiencing the same thing and that means the poor patients at home who need an ambulance cannot get them because they are with us. all along the line, patients are suffering as a result of the current situation in our emergency department. the whole flow, the our emergency department. the whole flow. the system _ our emergency department. the whole flow, the system is _ our emergency department. the whole flow, the system is not _ our emergency department. the whole flow, the system is not working. i our emergency department. the whole flow, the system is not working. you i flow, the system is not working. you need to fix it, who can fix it? well, who needs to fix it? this falls squarely with our political and nhs leadership and i think one of the things that is making us angry is that whilst our politicians have been playing games of thrones or eating kangaroo bottoms in the jungle, these things have been

getting progressively worse without any effective action to those on the front line. responsibility for that false absolutely squarely with our political and health service leadership across the four nations of the uk. and it is those individuals who need to really start to roll up their sleeves and get stuck into this problem. what do they need to do? first of all they need to realise there is a problem, accept there is a problem, and fess up accept there is a problem, and fess up to the fact there is. they need to swallow their pride and start to get to really get to the solutions that are needed right now if we are going to find our way out of this in the long term. you going to find our way out of this in the long term-— the long term. you used the word an: the long term. you used the word angry twice _ the long term. you used the word angry twice in _ the long term. you used the word angry twice in our _ the long term. you used the word angry twice in our conversation. i angry twice in our conversation. frustration is evident. strike action. is that the answer, is that where your anger has taken you? i cannot comment on the details of strike action because of our

position as a royal college, but i work with emergency nurses, junior doctors, and paramedics every day. these people would not taking the sort of action they feel they need to take to be heard lightly. they are dedicated professionals, absolutely, who want to deliver a good service for their patients, but i think what all of us see is that unless the problems we see now i fixed there is a risk we won't have these staff long term. we have to keep hold of these valuable staff, so i absolutely understand the anger and frustration they are feeling, and frustration they are feeling, and we can see why they feel it's necessary to take this action, even though for them it is heartbreaking to have to do so. the though for them it is heartbreaking to have to do so.— though for them it is heartbreaking to have to do so. the department of health, i am — to have to do so. the department of health, i am sure _ to have to do so. the department of health, i am sure you _ to have to do so. the department of health, i am sure you are _ to have to do so. the department of health, i am sure you are aware i to have to do so. the department of health, i am sure you are aware of. health, i am sure you are aware of this statement but i will read it to you and get your reaction. we recognise the pressures the nhs is under and are taking urgent action to support the ambulance service and staff so they can deliver high

quality care to patients. this includes an extra £500 million to speed up hospital discharge and free up speed up hospital discharge and free up beds, creating the equivalent of at least 7000 more beds this winter, improving patient flow through hospitals and getting ambulances back swiftly on the road. this will be supported by an additional £6.6 billion in the nhs over the next two years. billion in the nhs over the next two ears. ~ , ., , billion in the nhs over the next two ears. . , ., , years. well, sadly, that is the sort of bland stuff _ years. well, sadly, that is the sort of bland stuff we _ years. well, sadly, that is the sort of bland stuff we have _ years. well, sadly, that is the sort of bland stuff we have got - years. well, sadly, that is the sort of bland stuff we have got used i years. well, sadly, that is the sort of bland stuff we have got used to| of bland stuff we have got used to hearing, which really means nothing on the front line. so we can talk about opening up extra hospital beds, but unless we have nurses, other staff and doctors to staff those beds, that is all pie in the sky. it really is no use chucking money at the last minute that these problems, utterly predictable problems, utterly predictable problems, in the absence of proper strategic planning, to find our way out of this. i guess there is a high degree of cynicism amongst those of us who work in the health service when we hear this sort of bland nonsense coming out from the department of health. a lot of it is

very well—meaning but it really means nothing on the ground because a lot of it is simply a short—term management orfanciful a lot of it is simply a short—term management or fanciful management relying on staff who simply are not there and who are increasingly choosing to leave the health service because of what is going on. i choosing to leave the health service because of what is going on.- because of what is going on. i think ou have because of what is going on. i think you have made _ because of what is going on. i think you have made your— because of what is going on. i think you have made your views - because of what is going on. i think you have made your views very i because of what is going on. i think i you have made your views very clear. thank you for that. dr ian higginson from the royal college of emergency medicine. thank you for your time with us this morning. we are going to be talking to someone from unison a little later in the programme at 7:30am, to get a view on the potential strike action. tell us about your experience of the nhs this winter. have you or a family member called an ambulance or waited for treatment in a&e? perhaps you have a similar story to gavin in the report earlier. we'd like to hear your stories as part of our nhs under pressure series. you can get in touch...

let's get the latest world cup news from john in doha now. we have got a clear picture now, which is emerging anyway, who is through and who is not and can look forward to the next bit of tension. we can, yes. i know, we are in for forward to the next bit of tension. we can, yes. i know, we are infora nervous wait, nervous build—up as england prepare for that game to come, their last 16 tie against senegal on sunday. the advantage being that england do have a nice amount of time to prepare, five full days as they gear up for that huge match to come on sunday, one of course that many will be tuning in to watch. excitement building as we edge closer to that. we know that wales will be flying home today. their world cup is over. one team and one man who will be sticking around is lionel messi. there is a huge amount at stake into groups yesterday and it went down to the wire. they're through!

australia. sensational. in the middle of a moment in the middle of the night. nearly 4am down under. no time to check your watch. call it football or call it soccer, this was the day aussie rules. an unfancied team in an unkind group — to stay in qatar, australia knew they may need to beat widely admired denmark. with a goalless hour gone, australia were heading out, but matthew leckie was heading forward with a sense of purpose. matthew leckie here could create history. j yes! a huge, huge moment. out of all that, somehow they had to regain some calm. the lead was priceless, but fragile. vulnerable to just one denmark goal. then release. whistle. but not everyone could join the party. no celebrations. as i said to the boys,

that's why we won after a great win against tunisia — no celebrations, no emotion, sleep, no social media. so, focus. like lionel messi over a penalty. but no guarantee, thanks to poland's wojciech szczesny. he confounded the genius. this was a game argentina needed to win to guarantee a place in the last 16. two second—half goals removed any doubt there. but poland were getting edgy. because, across town, mexico were making up ground fast. oh, my goodness! when luis chavez's stunner put them 2—0 up against saudi arabia, one more goal would have put them through. at one point, it was being decided by yellow cards. the saudis were out of the equation, but not the conversation. in injury time, they scored — a heartbreak for the mexicans and effectively a goal for the poles. patrick gearey, bbc news. yes, this world cup continues to serve up drama on a day by day

basis, doesn't it? let's head to the england camp now, shall we? 0ne england camp now, shall we? one piece of news for you is that the defendant ben white has flown home because of personal reasons. it was a much more relaxed day, yesterday, for the rest of the squad. look at this. they were doing some stretching, some yoga, they were out there on the role is, all very relaxing for them yesterday. nicely synchronised, as well. they hope they will be that synchronised come sunday. not a bad way of spending a day, and afternoon for them yesterday. not too bad, this world cup malarkey. having qualified for the last 16, perhaps the pressure is off for a day or two. do you remember the games makers at the olympics? they were on hand, there to show you where to go, where to get to, what train to catch? just when you needed to go, always with a smile. there are very similar people doing the same here, guiding thousands of fans on the metro, what train to get, which stadium you need

to go to, they are incredibly helpful. one guy who has done that this time round at the tournament has gone viral, he has had thousands of views on tiktok. he's not superman, he's not batman, he's metro man. metro? this way! i see metro guy. i don't see cristiano ronaldo. i don't see messi. i see metro guy. that's the reason why i am here. metro? this way! he's quite famous here. everyone's been sending me his videos, you know, - because he says "metro, this way." it's catchy. # 0le, ole, ole, ole. # metro, this way! it'sjust, you know, fun, that he'sjust become famous for doing something, for being kind to people, showing people direction. metro? this way! i'm really glad that he's| become famous from it. he was at the england—usa game at half—time. - metro? this way!

he is so down to earth, funny, kind, respectful. metro? this way! it'sjust quite catchy, the way he says metro. i mean, if i say "ok, metro, this way," it will not be much attractive. but the way he says it — i don't know, i feel attracted. yeah, we know these tournaments, these world cups, these big major sporting events would not happen without the people who sometimes don't get the recognition behind—the—scenes. when you do it with a smile on your face and you are helpful and kind to people, it is just lovely to see someone getting a bit of credit, respect and acknowledgement for helping others in such a way that he has. home acknowledgement for helping others in such a way that he has.— in such a way that he has. have you met him, in such a way that he has. have you met him. have _ in such a way that he has. have you met him, have you _ in such a way that he has. have you met him, have you tracked - in such a way that he has. have you met him, have you tracked him i in such a way that he has. have you i met him, have you tracked him down? we have been on the prowl, we have been keeping our eyes peeled but as yet we have not but when we do we might give him a little hug. but

yet we have not but when we do we might give him a little hug.- might give him a little hug. but ask first, yeah? — might give him a little hug. but ask first, yeah? yeah. _ might give him a little hug. but ask first, yeah? yeah. might— might give him a little hug. but ask first, yeah? yeah. might be - might give him a little hug. but ask first, yeah? yeah. might be a i might give him a little hug. but ask first, yeah? yeah. might be a bit. first, yeah? yeah. might be a bit sca if a first, yeah? yeah. might be a bit scary if a 6'6' — first, yeah? yeah. might be a bit scary if a 6'6" man _ first, yeah? yeah. might be a bit scary if a 6'6" man just - first, yeah? yeah. might be a bit scary if a 6'6" man just comes i first, yeah? yeah. might be a bit| scary if a 6'6" man just comes up scary if a 66" man just comes up and hopes you out of nowhere. scary if a 6'6" man just comes up and hopes you out of nowhere. true, thanks for the _ and hopes you out of nowhere. true, thanks for the heads _ and hopes you out of nowhere. true, thanks for the heads up. _ and hopes you out of nowhere. true, thanks for the heads up. always i and hopes you out of nowhere. true, j thanks for the heads up. always here to hel. thanks for the heads up. always here to help- thank— thanks for the heads up. always here to help. thank you _ thanks for the heads up. always here to help. thank you so _ thanks for the heads up. always here to help. thank you so much, - thanks for the heads up. always here to help. thank you so much, we i thanks for the heads up. always here to help. thank you so much, we willl to help. thank you so much, we will see you later. homeowners are being warned that throwing batteries into their rubbish bins is causing 700 fires a year. councils across the uk have told the organisation material focus — which campaigns for the proper disposal of electricals — that the fires are becoming an increasingly dangerous problem. here's our science correspondent, victoria gill. the first smoke is subtle. but within minutes, this smoldering pile is a majorfire. while no—one was hurt, this aberdeenshire recycling facility was destroyed, and the company says the most likely cause was a battery inside a discarded electrical device. we're using and disposing of more and more electrical items. and contained in many of those

devices are lithium—ion batteries. more and more of the people are putting these devices in their general rubbish, or they're mixing them with their normal recycling. and that causes a real problem for facilities like this because they have a tendency, once damaged, to explode or ignite. and when you put them in your general rubbish or your recycling, they're likely to be crushed, compacted, smashed, or they might get wet and that can cause them to become damaged or to short—circuit. and then, of course, they're in the presence of lots of other flammable material like plastic and paper and card, and that can lead to quite big fires. many particularly small electrical items are making their way into these facilities, hidden in huge mixed piles of household rubbish. this cctv footage shows the danger. when they're crushed, lithium—ion batteries can heat up and explode. many of us have numerous small electrical devices like these in our homes.

so if you want to dispose of them safely, how do you do it? well, there is a website where you can enter your postcode and find the nearest collection box that will take your device. the best thing to do is to bring it to your recycling centre and you can dispose of that safely with other small electrical items. but also supermarkets — a lot of supermarkets will have recycling points especially for batteries, so you can dispose of them there, as well. waste campaigners and fire—safety experts who've seen the dangers up close are calling for much clearer rules and government guidance on how to safely dispose of electrical devices. but the lesson here, they say, is never put electricals or batteries in your household rubbish. victoria gill, bbc news. there was a lot of things in that report i just didn't there was a lot of things in that report ijust didn't know. it there was a lot of things in that report i just didn't know. report i “ust didn't know. it makes ou report ijust didn't know. it makes ou think. report ijust didn't know. it makes you think. yeah. _ report ijust didn't know. it makes you think. yeah. it _ report ijust didn't know. it makes you think. yeah. it is _ report ijust didn't know. it makes you think. yeah. it is coming i report ijust didn't know. it makes you think. yeah. it is coming up i report ijust didn't know. it makes| you think. yeah. it is coming up to ten minutes _ you think. yeah. it is coming up to ten minutes to _ you think. yeah. it is coming up to ten minutes to seven. _ you think. yeah. it is coming up to ten minutes to seven. i _ you think. yeah. it is coming up to ten minutes to seven. i bet - you think. yeah. it is coming up to ten minutes to seven. i bet matt i ten minutes to seven. i bet matt knew all about that, did you come

about lithium batteries? i knew all about that, did you come about lithium batteries?— about lithium batteries? i know never to stick _ about lithium batteries? i know never to stick them _ about lithium batteries? i know never to stick them in - about lithium batteries? i know never to stick them in the i about lithium batteries? i know never to stick them in the bin l about lithium batteries? i know. never to stick them in the bin but i never to stick them in the bin but i never saw the impact. that was remarkable. it never saw the impact. that was remarkable-— never saw the impact. that was remarkable. it was. what is your chart, i like _ remarkable. it was. what is your chart, i like a — remarkable. it was. what is your chart, i like a charter. _ remarkable. it was. what is your chart, i like a charter. i - remarkable. it was. what is your chart, i like a charter. i know- remarkable. it was. what is your| chart, i like a charter. i know you do but i thought _ chart, i like a charter. i know you do but i thought i _ chart, i like a charter. i know you do but i thought i would - chart, i like a charter. i know you do but i thought i would bring i chart, i like a charter. i know you | do but i thought i would bring you up up to day because we are on track at the moment to be one of the warmest years, if not the warmest in the uk on record. this is the central england temperature series, the longest running in the world. the white bars each month show where the temperatures are expected to be, the average, but notice every single month so far this year has been above average. substantially so in november, very mild. the new month starts today, it is december and, believe it or not, quite a change on the way for many of us. the only male there we have at the moment across parts of scotland and the west but notice how the amber colours disappear, the blues deepened through the next 5 or 6 days and north north—easterly winds take in and we will see temperatures drop quite substantially. we are in for a rather prolonged and colder speu for a rather prolonged and colder spell than we have been used to,

certainly so far this year. not particularly one out there at the moment and to go with it we have some particularly dense patches of fog around in the south. this is the area covered by the worst of that fog. major road networks across the midlands, southern england, south and east wales. that fog could linger for a and east wales. that fog could lingerfor a good part of and east wales. that fog could linger for a good part of the day for one or two so a sluggish commute, you will need extra time this morning. 0nly part of the story. a way to start across parts of northern and eastern scotland, outbreaks of rain here, heaviest in the north and east. a few splashes of rain in cumbria and northumberland, clearing from northern ireland and the isle of man compared to this money. skies will brighten a touch here, mildest weather in western scotland and northern ireland, 12 or 13 degrees, pretty chilly elsewhere and across the south where the mist and fog lingers we could see temperatures around 3 or 4 degrees at the highest. the fog returns tonight, some clear skies and sunshine by day, you will see further mist and fog and frost performing tonight. increasing chance of showers towards the south—east, mildest in the north

and west of scotland where they will be further that light rain or drizzle. as we go into tomorrow, the fog more of an issue towards the west of the uk where the winds are lightest around wales and the west midlands. weatherfronts being kept at bay, this high pressure across pressure starting to introduce more of an easterly wind, which will help to introduce a little bit more brightness across eastern parts of england as we go through friday, but also east anglia, the south—east, through to the northern portion of the channel islands, greater chance of some showers around. most will have a dry day, fairly cloudy across scotland, western areas, with some of the mist and fog lingering and, again, a fairly cool day as we go into the weekend easterly winds will start to develop a bit more. an added chill to proceedings as temperatures start to drop. rain potentially across the north and west and a few more showers developing this weekend will stop thatis developing this weekend will stop that is how it is looking. back to you. i liked your chart. it didn't surprise me at all because i think it has been really mild, hasn't it,

of late? it it has been really mild, hasn't it, of late? . , , it has been really mild, hasn't it, of late? ., , , . , , of late? it has been incredibly mild and substantially _ of late? it has been incredibly mild and substantially so _ of late? it has been incredibly mild and substantially so in _ of late? it has been incredibly mild and substantially so in november. | and substantially so in november. just that trend takes us to what will potentially be one of the warmest years on record stop you we will find out at the end of the year, thank you. here on breakfast we've been following the journey of the former leeds rhinos star rob burrow, as he continues to take on the challenges that come with living with motor neurone disease. the latest in his long list of inspirational achievements is to read a cbeebies bedtimes story, using technology controlled by his eyes. he wanted to do it for his own children — but also for any child who uses technology to communicate. graham satchell reports. jackson! and now guy. rob burrow with his family at the cbeebies studio. who is it? i'm shy. hey, nice to meet you. is your name jackson? rob is here to record a bedtime story. behind the scenes, rob's daughter maya is ready with some last—minute advice. what do i say? you're going to count down again and big smile. dad, remember — big smile.

five, four, three, two, one. action! cbeebies bedtime story. hello. i'm rob. i can't use my voice in the way that maybe you can, which is why i use this computer to talk for me. it's called an eye gaze. i use my eyes to gaze or look at the words and it speaks for me. it's like magic. watching at home in sunderland, lucy and her mum jo. lucy has cerebral palsy and also uses a computer to help her communicate. where did you go? in bolton, this is beech class at green fold school. many of the children here have learning difficulties and are non—verbal. i used to play rugby as myjob. but something happened that made my world go upside down. it made me feel topsy—turvy. but i was brave and didn't give up. from that day on...

rob is reading a book called tilda tries again. it tells the story of a happy little girl whose world unexpectedly turns upside down. all of a sudden, everything was topsy—turvy and nothing felt right any more. eventually, tilda gave up and decided to do nothing. tilda sees a ladybird stuck on its back. then the ladybird tried again. and again and again. until, at last, it flew free. tilda thought about this — the ladybird hadn't given up, so neither would she. from that day on, whenever tilda's world felt a bit wobbly, she just tried her best. and if that didn't work, tilda tried again. so what did the kids think? in bolton, the children use a range of voice—activated devices and books

with symbols to communicate. was the book great, good, funny, fun, clever? what do you think? it was great, was it? yeah. 0k. the book was ok? anything else you would like to say about it? did you think it was good that that man was using his eyes to talk like you do? fantastic. so the book was ok, fantastic. in sunderland, lucy used her device to tell us what she thought. i feel happy. ifeel happy rob is reading cbeebies' bedtime story. lucy's grown up watching the bedtime story and never until now has she seen herself represented in that way. she's been so excited thinking that this was going to happen. ijust think it's incredible.

it will help notjust lucy, but hopefully other communication device users everywhere. wasn't tilda brave? even though, at times, things felt a little topsy0turvy even though, at times, things felt a little topsy—turvy and she wanted to give up, she didn't. she just kept on trying. rob's own perseverance and fortitude in the face of such a cruel illness is extraordinary. his determination to live every moment, to create memories for his family. it was so cool to go to the cbeebies studio and listen to daddy - read tilda tries again. we went in the gallery- and pressed lots of buttons. it was so much fun and we even got to shout "action". _ remember, everything always feels so much better in the morning. night—night.

that is a very special moment because one of the things... 0nce or twice we have talked to people who have done those stories and it really does make an impact and with all the challenges that rob faces, for those youngsters who face similar issues, very special. the team behind _ similar issues, very special. tie: team behind bedtime stories tries really hard to make sure they have as diverse a group of people and they are pushing boundaries all the time. you can hear rob's bedtime story at 6.50 this saturday on cbeebies and bbc iplayer. and we are going to be talking about the whole process behind the team and we have one of the producers on the programme later talking about how they go about it and make sure that any obstacle can be overcome so that any obstacle can be overcome so that communication is kind of achieved for everyone. time now to get the news, travel and weather where you are. hello, good morning,

this is bbc london, i'm frankie mccamley. people in some parts of london have had to wait almost 10 hours for a police officer after calling 999, despite the target being 60 minutes. the figures — uncovered by london's liberal democrats — relate to crimes that police class as "significant", including road crashes and burglaries. they show the average wait time across the capital rose to three hours in august. that's an increase of more than 65% in a year. over the last year, not one month have they met this target of coming to see you within an hour when you've called 999. and that's just not good enough. so i think you've got to look at putting more police into those response teams on the front line. you've also got to look at saving police stations across london, because if you have fewer bases, its inevitably going to take far longerfor police cars to come out to you, and to respond to you when you're in desperate need. the met says the average response time to the most serious emergencies

is around twelve and a half minutes. it says it's making more officers available to respond to the less serious emergencies. plans could be approved tonight for a new chinese embassy next to the tower of london. it would be on the site of the former royal mint. but some think the area is unsuitable for the kind of protests seen recently outside the existing embassy. now here's one not to miss — the museum of architecture's festive gingerbread city exhibition will return to london this weekend. over 100 leading architects, engineers and designers will create a gingerbread—based urban landscape. this year, it will showcase edible creations across five different climate zones including polar, continental and tropical. a quick look at the tube network now... so far, so good.

now onto the weather with kate kinsella. good morning. in tune with the first day of meteorological winter, it is a chilly start. misty and murky, too — so much so the met office has a yellow weather warning in place for the dense fog this morning. if you're underneath it, it's unlikely to lift very quickly — it's quite stubborn — if it does, it's going to be lifting into cloud. a few brighter spells, one or two showers for the essex/kent coast. temperatures getting up to nine celsius. it should stay dry elsewhere. now, overnight tonight, it's a repeat performance, really — again, we've got the cloud, the mist and the fog developing under any clearer spells. the minimum temperature, a cold two celsius. so another misty, murky start tomorrow. high pressure is still in charge, but not much in the way of sunshine. we start to develop an easterly flow, and that could blow in one or two showers a little further inland tomorrow. a few bright spells, though, any mist and fog will lift — again, largely into cloud — but temperatures tomorrow feeling cool at around seven celsius. and it's set to stay chilly as we head further through into the weekend — this blue area

indicates the cold air. so temperatures getting colder both daytime, night—time, and that easterly breeze is going to feel pretty chilly as we head through the weekend. that's it from me, i'm back in half an hour. i'll pass you back to naga and charlie. good morning, welcome to breakfast with naga munchetty and charlie stayt. 0ur headlines today. 10,000 ambulances a week are getting stuck in long queues outside hospitals in england — the the highest since records began. the prince and princess of wales arrive in boston — but the focus is on racism at buckingham palace, after the resignaiton of a royal aide. british gas says it will pay customers to use less power at peak times. it hopes 100,000 homes will sign up to the scheme to reduce pressure on electricity supplies. # tell me lies, tell me

sweet little lies #. tributes for christine mcvie — the hugely successful singer—songwriter with fleetwood mac who has died at the age of 79 good morning from the world cup in doha as wales prepare to head home later today. argentina are staying as messi and co get better and better — they're through to the last 16. whilst we have sunshine in doha, here we have fog to make for a sluggish commute particularly in parts of central, southern england and wales. all the details coming up. it's thursday, the 1st of december. our main story. nhs data show that 10—thousand ambulances a week are being left stuck in long queues outside hospitals in england.

bbc analysis of the figures found that one in eight crews faced delays of more than an hour — the highest since records began in 2010. health correspondent jim reed has this report. just a few months ago, mary lynn was up, about and mobile. then she had a bad fall. the ambulance took 11 hours to reach her. the doctors had said not to move her off the floor in case she had damaged any bones or anything like that. and when they did eventually arrive, she was really poorly and i thought i was going to lose her. when mary lynn got to hospital, she had to wait over an hour in the ambulance before she could be moved into a&e. she's now recovering, but that day has taken its toll. she deteriorated mentally, and that is a direct result of how poorly she was because of how long she'd been left. you can see now the 23 ambulances with patients. this has been a problem across much of the country.

hospital backlogs mean, often, there's not enough room for ambulances to unload sick patients. when they get to a&e, ambulances should be able to deliver patients in 15 minutes, but 10,000 crews a week in england are now stuck outside for an hour or more, the highest ever, with other parts of the uk facing similar problems. that means it's now taking more than an hour, on average, to respond to someone with a stroke or possible heart attack in england. in some cases, it's much longer. 85—year—old kula had to wait 14 hours for paramedics after breaking her hip. it's not really a state that anybody should be left in for that length of time, because you don't know what complications it could lead to. but when paramedics tried to drop her at hospital, there was another wait, this time for 26 hours, in the back of an ambulance, before she could be admitted. i cannot fault the ambulance crews, the paramedics, the nurses or doctors at all in any of this.

this is a whole—system failure. it's just really traumatic for her. and to see a family member like that, it'sjust horrid, absolutely horrible. the government says there is extra funding to pay for more staff and free up hospital beds. a full emergency care plan is due in the new year. but with winter coming, along with strike action involving some nurses and ambulance services, hospital bosses are warning of difficult times ahead. jim reed, bbc news. tell us about your experience of the nhs this winter. have you or a family member called an ambulance or waited for treatment in a&e? we'd like to hear your stories as part of our "nhs under pressure" series. the prince and princess of wales have begun their visit to the united states, a trip which has been overshadowed by a race row back in the uk. a royal aide,

lady susan hussey, has resigned and apologised after asking a black british charity campaigner "where she was really from". 0ur royal correspondent, daniela relph, sent this report from boston. a warning — it does contain some flash photography. cheering. the welcome was warm, but it wasn't the start to the visit they had planned. the focus was due to be on environmental innovation. instead, the prince and princess of wales arrived in boston amidst a racism controversy at home. greeted at city hall by the mayor, her family and local officials, some of whom did not shy away from difficult topics. on this day, i invite us all to consider the legacy of colonialism and racism, the ways it has impacted people across the world and its connection, its deep connection to the degradation of land and our planet that we are all seeking to reverse.

crowd: three, two, one! cheering. _ turning boston green to mark the royal visit. for the prince of wales, the city is a natural home for his earthshot prize. the words and ambition of president kennedy, who was born in boston, helped create the earthshot vision. we choose to go to the moon, he said, not because it is easy, but because it is hard. it was that moonshot speech that inspired me to launch the earthshot prize with the aim of doing the same for climate change as president kennedy did for the space race. like president kennedy, catherine and i firmly believe that we all have it in ourselves to achieve great things. the challenge now will be to ensure events in london don't overshadow the plans for boston.

the reception at buckingham palace on monday was an important event for the queen consort, reinforcing her support for victims of domestic violence. the way charity chief executive ngozi fulani was spoken to has caused much upset. lady susan hussey, on the left here, is prince william's godmother. in a statement, his spokesperson made the royal couple's position clear. he said... for the prince and princess of wales, the hope is that the focus now shifts to their schedule in boston. first up, theyjoined the crowd at a basketball game last night and got the full spectator experience ahead of seeing environmental projects and support for young people later today.

police chiefs will meet the home secretary suella braverman today for talks about taking tougher action against the "just stop 0 il" protests. scotland yard said it believes the environmental activists will continue to cause disruption in london in the run—up to christmas. chief political correspondent nick eardleyjoins us now from westminster. this is very much in the headlines with a lot of questions. take us through what the meeting is about. we have seen a lot of disruption particularly in london over the last weeks. there have been slow marches on busy roads disrupting traffic and a suggestion that some activists might slash artwork to raise their profile. this is aboutjust stop 0il trying to talk about climate change and saying they think it is a

massive emergency. there has been a question about why the police have not may be taken firm action against some of the disruption caused. the home secretary is going to get some of the police chiefs, mayor of london and others to this roundtable discussion about it in downing street today. the prime minister might pop in as well to discuss this. i think might pop in as well to discuss this. ithink it might pop in as well to discuss this. i think it is the government looking for extra ways to potentially ease disruption, to asked police if they have enough powers and if they do not, what else they need to try to stop this happening. the big question is whether the government is going to do anything extra. we have been talking about this quite a few months. there have been frustrations in parliament for a few months that protests have caused so much disruption. it is not clear what extra the government is prepared to do to climb down on this. but i

think ministers want to send a signal that they take it seriously and do not think the disruption is reasonable and looking for extra ways to deal with it.— tributes have been pouring in to the fleetwood mac singer—songwriter christine mcvie — who has died at age of 79. (upsot # tell me lies, tell me sweet little lies #. she was behind some of the band's most famous songs, including "don't stop", "songbird" and "little lies". a statement from fleetwood mac described her as truly one of a kind — special and talented beyond measure. british gas has become the latest energy supplier to say it will pay its customers to reduce the amount of electricity they use during peak hours. the firm, which is the largest supplier across the uk, hopes the move will help take pressure off the grid. hannah is here.

good morning. this scheme run by national grid — it's not about cutting your energy use overall — it's about changing when you use it to reduce pressure on the grid at peak times. if you have a smart meter, your supplier knows roughly when you use energy at different points during the day and at certain times they will pay people who reduce usage compared to what they normally use in their household. you will get about £4 back for every unit of electricity you save when they have asked you do. for example by switching on the other and later if you would normally switch it on between 6—7. they ask you to put it on at apm instead and you will get £4 back. who can take part in this? it is not everyone. everyone might be thinking, great, ican everyone. everyone might be thinking, great, i can cut back, i

need the extra money. it is only open to customers from certain energy companies with british gas being the latest to sign up british gas being the latest to sign up and they hope 100,000 households will take part. 0ctopus have signed up will take part. 0ctopus have signed up more than 400,000 customers. and we know that eon are involved. if you are with british gas and have a smart meter they will send people an e—mail asking to take part. there have been tests of the system. we have been tests of the system. we have not seen it work in those moments of pressure just yet. they are still experimenting. but british gas say the approach is likely to become a major feature of the energy market in years to come.— a woman is killed on average every two days in england and wales — and where the suspect is known, 90 per cent of the victims were killed by men. now a group of bereaved families has joined together to campaign

against male violence — and what they call �*a culture of gross negligence'. our special correspondent lucy manning has been talking to some of the families who've lost loved ones. i lost two people. one is my sister and one my niece. julie was my eldest sister. my absolute everything. she was my aunt and she loved romantic movies. this room is filled with loss, grief and anger. the real impact of violence against women. many of them could have been prevented but it is the systems in place, the policies in place that are failing everybody and we demand change. the failure from the police and other sectors was outrageous. it was horrendous. so it shows there is a lack of understanding of domestic abuse.

nour�*s sister and niece failed by west midlands police dismissing their 999 calls. she called them four or five times and they did not come out, even though he was attacking her. so i don't know what it takes really for changes to happen. is it more women to die? anjali has seen little change. her aunt strangled to death in 2011. a judge called her a silly woman when she said she feared her husband would kill her. nobody believed her. the police, children services, doctors, school — everyone had nuggets of information. nothing was shared. from your experience, what do you think needs to change and improve? there's another angle to it which my aunt really, really felt keenly, which was the racism that can also go hand—in—hand with misogyny. to downplay domestic violence even further than it was already downplayed. carol's daughter ellie stabbed 13 times by her ex—boyfriend. julie's daughter, poppy,

stabbed 49 times by hers. they believe sentencing is unfair. with less time if a knife is used in the home rather than the streets. it's saying that the women who lose their lives in the homes with weapons that are often used from the kitchen, their lives are worth ten years less. it's insulting to us as victims. it's insulting to the victims' lives. my daughter's life is worth 12 and a half years to the criminal justice system, and she had such a bright future ahead of her. and that's been taken away. because we've all heard sympathetic voices and nodding — "we agree with you, that's awful. thank you very much." you know, but what about some empathy? and i know it's awful to sort of look at people and go, "imagine if it was your daughter, imagine if it was your sister," but that's the truth of it, and the politicians just don't imagine that it could possibly happen to them. well, it could. and if they, forfive minutes,

just actually really tried to get inside the pain that we feel constantly and think, "that could be my daughter lying there," then maybe — just maybe — they would begin to listen and change. my sister gemma was murdered by her husband. i really believe there should be a domestic abuse register because i think from the first moment that you have been charged, you should have your name... you should be forced to put your name on that register, just like sex offenders do. so the changes i would like to see | made are that the bail conditions| and laws are revamped and changed so that domestic... _ serial domestic abusers are kept i on remand, and not released on bail. because if he hadn't. been released on bail, she would still be alive today. the government are very keen about keeping streets safe but,

actually, it's not the streets that is the problem. the perpetrators are the ones who are roaming the streets, and they are the ones that need to be dealt with. chloe and her aunt laura have fought for nearly a decade forjustice. chloe was just nine when her mum, suzanne, was killed by her abusive partner. i think social services just need to do ten times better. like, there'd be times where they would call and pre—book when they'd be coming to visit. there was a time he moved a rug from the living room to my bedroom upstairs, because there was bloodstains on the floor. it gives them the opportunity to hide things, to prepare things. just... it's not how things should be done at all. these women that are here today, you know, the strength to keep fighting. you know, we shouldn't have to do this. you know, the police and social services — you know, that's theirjob and, you know, they should be keeping these people safe — especially children. aisha's cousinjan, murdered

by a convicted sex offender. what's your message to the government, to the prime minister, about what you've been through collectively? listen and learn. 0ur voices are the most important. if you don't listen, you're not going to get nowhere. along with other families, their new campaign group, killed women, will demand changes to protect women. too much violence, too many left without mothers, daughters and sisters. lucy manning, bbc news. the home office told us it's investing more than £230 million to tackle domestic homicide. joining us now is nour norris, the sister of khaola saleem and aunt of raneem 0udeh, and carole gould — the mother of ellie gould. good morning. when you were in that room with those women, sharing

experiences, what did you feel? i felt anger hearing their stories. i think that drives us to come together. there is a belief these murders are unavoidable tragedies which is so wrong. many come down to failings in the institutions there to protect us. that is why we have come together to demand the government puts policies in place and stops murders happening. it needs resources on the ground to prevent them happening. you said watchin: prevent them happening. you said watching that _ prevent them happening. you said watching that it _ prevent them happening. you said watching that it was _ prevent them happening. you said watching that it was a _ prevent them happening. you said watching that it was a privilege i prevent them happening. you said watching that it was a privilege to | watching that it was a privilege to be in that room. in watching that it was a privilege to be in that room.— watching that it was a privilege to be in that room. in some ways it is a privilege — be in that room. in some ways it is a privilege but _ be in that room. in some ways it is a privilege but on _ be in that room. in some ways it is a privilege but on the _ be in that room. in some ways it is a privilege but on the other - be in that room. in some ways it is a privilege but on the other hand i a privilege but on the other hand quite _ a privilege but on the other hand quite painful. knowing that we were in that— quite painful. knowing that we were in that place for a good cause. to be on _ in that place for a good cause. to be on this— in that place for a good cause. to be on this kind ofjourney on your own is— be on this kind ofjourney on your own is painful and distressing. to be with_ own is painful and distressing. to be with collective people who have lost loved — be with collective people who have

lost loved ones. especially through hu-e lost loved ones. especially through huge mistakes, failures, from the different— huge mistakes, failures, from the different sectors, mainly the police — different sectors, mainly the police. so that is important to the individuals — police. so that is important to the individuals. tell police. so that is important to the individuals-— individuals. tell us about your famil 's individuals. tell us about your family's experience _ individuals. tell us about your family's experience and i individuals. tell us about your i family's experience and dealings with the police? explain some of the failings that happened. we with the police? explain some of the failings that happened.— failings that happened. we had “ust finished the inquest, i failings that happened. we had “ust finished the inquest, the i failings that happened. we had just finished the inquest, the verdict i finished the inquest, the verdict was really— finished the inquest, the verdict was really strong. the police had failed _ was really strong. the police had failed my— was really strong. the police had failed my sister and niece miserably. that came up as appalling. from all aspects of protecting them, there was no protecting. there was no protection. no safeguarding. so people understand, can you pick an example of something that should have happened that did not to do with how they reacted to what was happening? initially, before the day of the

homicide, she explained herself to the police — homicide, she explained herself to the police many times that she has been _ the police many times that she has been brutally beaten and under a lot of controlling harassment. nothing was taken — of controlling harassment. nothing was taken too seriously. things were not reported on the system. too many systems _ not reported on the system. too many systems linked together. nobody was following _ systems linked together. nobody was following. you would get call handlers, junior officers, all the way through to supervisors and investigating officers, they all do the same — investigating officers, they all do the same pattern of mistakes. nobody .oes the same pattern of mistakes. nobody goes back— the same pattern of mistakes. nobody goes back to read the report properly. _ goes back to read the report properly. the report was not put in by some _ properly. the report was not put in by some officers say there was no link _ by some officers say there was no link. , ., , ., .., , link. every time a phone call is made it was — link. every time a phone call is made it was like _ link. every time a phone call is made it was like a _ link. every time a phone call is made it was like a fresh i link. every time a phone call is made it was like a fresh case? | link. every time a phone call is i made it was like a fresh case? yes, every time — made it was like a fresh case? yes, every time she _ made it was like a fresh case? yes, every time she called _ made it was like a fresh case? yes, every time she called was - made it was like a fresh case? yes, every time she called was treated as a single _ every time she called was treated as a single call rather than linking them _ a single call rather than linking them together.— a single call rather than linking them together. when it comes to ellie, what _ them together. when it comes to ellie, what we _ them together. when it comes to ellie, what we are _ them together. when it comes to ellie, what we are talking - them together. when it comes to ellie, what we are talking about | them together. when it comes to i ellie, what we are talking about and all of you in that room talked about

was failures in the system. at any stage. you made clear what happened with your sister and niece. with ellie, it comes down to a sentencing.— ellie, it comes down to a sentencing. ellie, it comes down to a sentencinr. , , ., ., sentencing. this is another thing we will fi . ht sentencing. this is another thing we will fight for, _ sentencing. this is another thing we will fight for, a _ sentencing. this is another thing we will fight for, a change _ sentencing. this is another thing we will fight for, a change in _ will fight for, a change in sentencing. the law as it stands is if you take a knife into the street and kill somebody in the starting point for sentencing is 25 years. if you pick up a knife in the home and murder someone, the starting point for a sentence is 15 years. it is predominantly women killed in the home. male on female violence. men also use hands as a tool to kill women through strangulation. these forms of murder are intimate, often very violent. and despite that, the starting point for sentencing is 15 years and we say that is insulting. it diminishes the value of women's lives and i do not understand how

anyjudiciary system can justify it is different so part of the campaign is different so part of the campaign is to get a levelling up of the sentencing. is to get a levelling up of the sentencing-— is to get a levelling up of the sentencinr. . ., ., , , . sentencing. what was the sentencing for the sentencing. what was the sentencing forthe person _ sentencing. what was the sentencing for the person who _ sentencing. what was the sentencing for the person who murdered - sentencing. what was the sentencing for the person who murdered your i for the person who murdered your daughter? �*12 for the person who murdered your dau:hter? ' . . for the person who murdered your dau:hter? ' ., ., ., for the person who murdered your dau:hter? ., ., ., , ., , daughter? 12 and a half years. he came into the _ daughter? 12 and a half years. he came into the house _ daughter? 12 and a half years. he came into the house and - daughter? 12 and a half years. hel came into the house and strangled ellie. she fought back, scratched his face, and he did not stop. he picked up a knife and stabbed her 13 times in the neck and if that was not bad enough he reasserted the knife into her neck and walked out the house as if nothing had happened. his punishment was 12 and a half years. i will never let it rest until we get properjustice and stop diminishing women's lives, whether protecting them and preventing murders happening in the first place or delivering proper sentences at the end. i first place or delivering proper sentences at the end.- first place or delivering proper sentences at the end. i am so sorry ou have sentences at the end. i am so sorry you have to — sentences at the end. i am so sorry you have to recount _ sentences at the end. i am so sorry you have to recount those - sentences at the end. i am so sorry you have to recount those details i you have to recount those details and i know why you do. you want people not to forget. i think we mention this. the government

response we have. i am curious as to how you react. they say domestic homicide is a horrific crime that disproportionately affects women and tackling it is a key priority, say the government. we are committed to leading a response to stopping perpetrators and supporting victims. in march we published our tackling domestic abuse plan. when you hear the statement from government about policy and what they think they are doing, what do you say? shill policy and what they think they are doing, what do you say?— doing, what do you say? all very well said- _ doing, what do you say? all very well said. we _ doing, what do you say? all very well said. we have _ doing, what do you say? all very well said. we have been - doing, what do you say? all very well said. we have been tapped| doing, what do you say? all very i well said. we have been tapped on the shoulder many times. we want actions _ the shoulder many times. we want actions we — the shoulder many times. we want actions. we want to see domestic abuse _ actions. we want to see domestic abuse recognised as a more serious thing _ abuse recognised as a more serious thing than _ abuse recognised as a more serious thing than they do at the moment. when _ thing than they do at the moment. when i _ thing than they do at the moment. when i met the families i realise how dangerous it is. we have had ten years— how dangerous it is. we have had ten years gaps _ how dangerous it is. we have had ten years gaps between the collective murders — years gaps between the collective murders. the mistakes were overwhelming because they were the

same _ overwhelming because they were the same. when it came to our case, it was phenomenal, the mistakes. what it indicates— was phenomenal, the mistakes. what it indicates is it is not only fautts— it indicates is it is not only faults and mistakes. if you look at our case, — faults and mistakes. if you look at our case, you will find there is a crisis _ our case, you will find there is a crisis within _ our case, you will find there is a crisis within the domestic abuse attribute — crisis within the domestic abuse attribute towards domestic abuse. you are _ attribute towards domestic abuse. you are seeking a meeting with the home secretary. it is you are seeking a meeting with the home secretary.— home secretary. it is with the ministry of — home secretary. it is with the ministry ofjustice _ home secretary. it is with the ministry ofjustice in - home secretary. it is with the ministry ofjustice in the i home secretary. it is with the ministry ofjustice in the new| home secretary. it is with the i ministry ofjustice in the new year, hopefully. d0 ministry ofjustice in the new year, hoefull . ministry ofjustice in the new year, hoefull. ., , hopefully. do you feel you are being listened to now, _ hopefully. do you feel you are being listened to now, do _ hopefully. do you feel you are being listened to now, do you _ hopefully. do you feel you are being listened to now, do you think i hopefully. do you feel you are being listened to now, do you think it i listened to now, do you think it will help? listened to now, do you think it will hel? �* , , ., will help? apparently, they have the review. will help? apparently, they have the review- there _ will help? apparently, they have the review. there was _ will help? apparently, they have the review. there was a _ will help? apparently, they have the review. there was a domestic i review. there was a domestic homicide review sentencing done and they have it at the ministry of justice and we have been promised a meeting in the new year to go through the findings. from what we understand, the lawyer who did the review has found a lot of failings and made a lot of recommendations.

what we will not accept is anything less than a levelling up of these sentences. we will not accept an aggravating factor for this. we want this to fit the crime.— this to fit the crime. also, domestic _ this to fit the crime. also, domestic abuse, - this to fit the crime. also, domestic abuse, they i this to fit the crime. also, domestic abuse, they are | this to fit the crime. also, i domestic abuse, they are not this to fit the crime. also, _ domestic abuse, they are not trained enough _ domestic abuse, they are not trained enough in _ domestic abuse, they are not trained enough in the police force and other sectors _ enough in the police force and other sectors. that is something i have fought— sectors. that is something i have fought for— sectors. that is something i have fought for and having the verdict come _ fought for and having the verdict come out, — fought for and having the verdict come out, more horrific than we thought — come out, more horrific than we thought. now we understand the failing _ thought. now we understand the failing started from not understanding and perceived as a policy— understanding and perceived as a policy of— understanding and perceived as a policy of domestic abuse. what we have seen— policy of domestic abuse. what we have seen in court, most of the police, — have seen in court, most of the police, they did not have training on domestic abuse. they did not follow— on domestic abuse. they did not follow policy because it was not really _

follow policy because it was not really something they had to do. to be trained — really something they had to do. to be trained. it was heartbreaking to hear that — be trained. it was heartbreaking to hear that. they are not strong enough — hear that. they are not strong enough to— hear that. they are not strong enough to go out there and protect women _ enough to go out there and protect women it— enough to go out there and protect women. it is not surprising about this _ women. it is not surprising about this if_ women. it is not surprising about this. if people, generally speaking, the public, — this. if people, generally speaking, the public, government and policing understand what domestic abuses and how we _ understand what domestic abuses and how we can _ understand what domestic abuses and how we can tackle that, then save more women in future. we want then save more women in future. - want safeguarding for women. and thatis want safeguarding for women. and that is the point of your group. thank you so much. thank you. time now to get the news,

travel and weather where you are. hello, good morning, this is bbc london, i'm frankie mccamley. people in some parts of london have had to wait almost ten hours for a police officer after calling 999, despite the target being 60 minutes. the figures — uncovered by london's liberal democrats — relate to crimes that police class as "significant"— including road crashes and burglaries. they show the average wait time across the capital rose to three hours in august. that's an increase of more than 65% in a year. over the last year, not one month have they met this target of coming to see you within an hour when you've called 999. and that's just not good enough. so i think you've got to look at putting more police into those response teams on the front line. you've also got to look at saving police stations across london, because if you have fewer bases, its inevitably going to take far longerfor police cars to come out to you, and to respond to you when you're in desperate need.

the met says the average response time to the most serious emergencies is around 12 and a half minutes. it says it's making more officers available to respond to the less—serious emergencies. plans could be approved tonight for a new chinese embassy next to the tower of london. it would be on the site of the former royal mint. but some think the area is unsuitable for the kind of protests seen recently outside the existing embassy this year marks the 75th anniversary of a gifted christmas tree being on display in trafalgar square. and tonight it will be lit up. since 1947, a spruce tree has been sent by norway every year to thank britain for its support during world war ii. this year's tree was delivered on monday and stands at 21 meters tall. a quick look at the tube network now. now onto the weather

with kate kinsella. good morning. in tune with the first day of meteorological winter, it is a chilly start. misty and murky, too — so much so the met office has a yellow weather warning in place for the dense fog this morning. if you're underneath it, it's unlikely to lift very quickly — it's quite stubborn — if it does, it's going to be lifting into cloud. a few brighter spells, one or two showers for the essex/kent coast. temperatures getting up to nine celsius. it should stay dry elsewhere. now, overnight tonight, it's a repeat performance, really — again, we've got the cloud, the mist and the fog developing under any clearer spells. the minimum temperature, a cold two celsius. so another misty, murky start tomorrow. high pressure is still in charge, but not much in the way of sunshine. we start to develop an easterly flow, and that could blow in one or two showers a little further inland tomorrow. a few bright spells, though, any mist and fog will lift — again, largely into cloud — but temperatures tomorrow feeling cool at around seven celsius. and it's set to stay chilly as we head further through into the weekend — this blue area

indicates the cold air. so temperatures getting colder both daytime, night—time, and that easterly breeze is going to feel pretty chilly as we head through the weekend. more on our website — including an apology and a resignation from buckingham palace. i'm back in an hour. have a lovely morning. hello, this is breakfast with charlie stayt and naga munchetty. thousands of ambulance staff in england and wales are set to walk out in the latest round of nhs strikes. unions are warning that they could take place before christmas — and possibly coincide with those by nurses. the royal college of nursing has already announced walkouts on the 15th and the 20th of december, with 76 nhs organisations set to take part. nurses at a quarter of nhs trusts

in england will be involved, along with nearly all services in northern ireland and wales. action has been suspended in scotland. the three unions that represent ambulance staff have all balloted members on strike action, but dates are yet to be announced. unison members have backed a walk—out at five of the ten ambulance services in england, with action likely before christmas. more than 10,000 ambulance workers represented by gmb have voted to strike across nine trusts in england and wales. the union has suspended strikes in scotland whilst it consults members over the latest nhs pay offer. unite is expected to announce the results of its strike ballot in the coming days. we're joined now by unison's ambulance lead and former paramedic alan lofthouse. very good morning to you. thank you for your time this morning. in terms of the strike action, the paramedics

will be taking, do you have any more detail of when that may be, what will that consist of?— will that consist of? well, good morninr. will that consist of? well, good morning- we — will that consist of? well, good morning. we have _ will that consist of? well, good morning. we have not- will that consist of? well, good morning. we have not yet i will that consist of? well, good i morning. we have not yet announced dates of when our action will take place but we do think it is likely to happen before christmas and really we need to bring urgent attention to the crisis that the nhs is facing. we are trying to raise the profile for two years of economic arguments that government have not addressed. they have given a pay award to the nhs are below inflation, staff are suffering both with levels of demand placed on them but also the resources they have available to respond to emergencies so the nhs is really in a crisis. strikes are not inevitable. the government could still open talks with the unions and we could look at trying to resolve this so the ball is in the court of the government at the moment. latte is in the court of the government at the moment-— is in the court of the government at the moment. we have heard figures this morning — the moment. we have heard figures this morning in _ the moment. we have heard figures this morning in connection - this morning in connection specifically to do with paramedics and ambulances and hospitals and those waiting times to get into

hospitals. the ambulances kept waiting outside hospitals. give us a sense of the pressure that those paramedics are under. it is sense of the pressure that those paramedics are under.— paramedics are under. it is the paramedics — paramedics are under. it is the paramedics but _ paramedics are under. it is the paramedics but also _ paramedics are under. it is the paramedics but also the i paramedics are under. it is the| paramedics but also the people paramedics are under. it is the i paramedics but also the people who take the calls, as well. the system under pressure has massive impact on the physical and mental health of our ambulance workers so it could be the who answer the phones that are stacking ambulance calls and don't have the ambulances descend or it could be ambulances queueing outside hospitals. anything from 12 to 17 hours waiting to off—load patients, we have had. some are pretty ill and getting more ill with the cruise and some are even dying waiting to get access to hospital. whilst we might taking strikes and what a different delac a difficult decision it has been for ambulance workers across the country, it is right to bring attention to the fact that the government have chronically underfunded the nhs for the last ten years so this was an inevitability that they need to wake up to and do something urgently about. we that they need to wake up to and do something urgently about.— that they need to wake up to and do something urgently about. we have a de artment something urgently about. we have a department of _ something urgently about. we have a department of health _ something urgently about. we have a department of health statement - something urgently about. we have a department of health statement and | something urgently about. we have a| department of health statement and i will read some of that so people

know what they are saying. we recognise the pressures of the nhs is under, taking urgent action to support the ambulance service and staff so they can deliver high quality care to patients. they say those extra 500 million to speed up hospital discharge and free up beds. i mean, that sounds great when you look at the surface of it but it is a drop in the ocean compared to the billions that has been underinvested in the nhs. there are simply not enough ambulances and when there are enough ambulances and when there are enough they are queueing outside hospitals with patients so there is a real need for the government to take a grip with this. so, yes, investment is absolutely what we are looking for but really it is also recognition that keeping people in the nhs is important and therefore their pay is important. the government and a 72p per hour increase in september, which is three months later than it was supposed to be. it was backdated but thatis

supposed to be. it was backdated but that is less staff with inflation, just as your viewers are struggling with their bills, so are nhs staff, many of whom are very low paid and i don't see a way they can survive this winter. if don't see a way they can survive this winter. nh don't see a way they can survive this winter-— this winter. ifi may 'ust... one last thought. h this winter. ifi may 'ust... one last thought. a _ this winter. ifi may 'ust... one last thought. a lot _ this winter. ifi mayjust... one last thought. a lot of _ this winter. ifi mayjust... one last thought. a lot of people i this winter. if i mayjust. .. one i last thought. a lot of people have huge respect for paramedics and those people who work in that area of emergency service. in the same breath they may say, if and when you strike, that could put people's lives at risk. you will be familiar with that argument.— lives at risk. you will be familiar with that argument. absolutely and that is what i _ with that argument. absolutely and that is what i meant _ with that argument. absolutely and that is what i meant earlier - with that argument. absolutely and that is what i meant earlier when i l that is what i meant earlier when i said it was a difficult decision for people to make as to whether to take strike action or not, but people are already suffering because of this chronic underfunding of the nhs. when we do organise strike action of course there is a response ability for the employers to make sure they put a life and limb cover in place so in each of those ambulance services were we have discussions with employers about what we can do to support those things. we will have plans, as we have in every strike before. but the public will notice a difference, there will be an impact and we have to make sure thatis

an impact and we have to make sure that is done in the safest way possible, but the government really need to take urgent action and start talks with us as soon as possible to avert these strikes. man talks with us as soon as possible to avert these strikes. alan lofthouse, thank ou avert these strikes. alan lofthouse, thank you for— avert these strikes. alan lofthouse, thank you for your _ avert these strikes. alan lofthouse, thank you for your time. _ avert these strikes. alan lofthouse, thank you for your time. alan - thank you for your time. alan lofthouse is unison ambulance lead and a format paramedic himself. —— former paramedic. tell us about your experience of the nhs this winter. have you or a family member called an ambulance or waited for treatment in a&e? we'd like to hear your stories as part of our nhs under pressure series. of course it may be a positive experience and many people will have had positive experiences but we are trying to find out more about how things are working in practice. we are going to transport you to doha. good morning, you have been meeting some interesting characters going along with some interesting games of football. we going along with some interesting games of football.— going along with some interesting names of football. ~ . ., ,., games of football. we have, and some rather interesting _ games of football. we have, and some rather interesting results, _ games of football. we have, and some rather interesting results, as— games of football. we have, and some

rather interesting results, as well. - we gearup, we we gear up, we build towards that big game to come on sunday when england take on senegal in the last 16 of this world cup, having booked their place beating wales last time out. wales of course will be preparing to head home today, won't they? their world cup is overfor they? their world cup is overfor the players, their manager and the fans, of course disappointed their team will be heading home but still very proud of the achievements, having seen them perform on the biggest stage of all. what of england? we will keep an eye on the camp over the coming days, bringing you the latest from there in a moment but first there was plenty to be decided yesterday, still so much up be decided yesterday, still so much up for grabs be decided yesterday, still so much upfor grabs in be decided yesterday, still so much up for grabs in two of the other groups. it was all to play for and it went right down to the wire. patrick gearey reports. they're through! australia. sensational. in the middle of a moment in the middle of the night. nearly 4am down under. no time to check your watch. call it football or call it soccer, this was the day aussie rules. an unfancied team in an unkind

group — to stay in qatar, australia knew they may need to beat widely admired denmark. with a goalless hour gone, australia were heading out, but matthew leckie was heading forward with a sense of purpose. matthew leckie here could create history. j yes! a huge, huge moment. out of all that, somehow they had to regain some calm. the lead was priceless, but fragile. vulnerable to just one denmark goal. then release. whistle. but not everyone could join the party. no celebrations. as i said to the boys, that's why we won after a great win against tunisia — no celebrations, no emotion, sleep, no social media. so, focus. like lionel messi over a penalty. but no guarantee, thanks to poland's wojciech szczesny. he confounded the genius. this was a game argentina needed to win to guarantee a place in the last 16.

two second—half goals removed any doubt there. but poland were getting edgy. because, across town, mexico were making up ground — fast. oh, my goodness! when luis chavez's stunner put them 2—0 up against saudi arabia, one more goal would have put them through. at one point, it was being decided by yellow cards. the saudis were out of the equation, but not the conversation. in injury time, they scored — a heartbreak for the mexicans and effectively a goal for the poles. patrick gearey, bbc news. there'll be a significant moment in the history of the world cup today as stephanie frappart becomes the first female referee to take charge of a men's match. she'll be refereeing germay�*s game against costa rica, and it will be an all—female team on the pitch, with brazil's neuza back and mexican karen diaz medina

running the lines as her assistants. the world cup, men's world cup, is the most important competition in the world — not only in football. so we know that there is a lot of expectations. there was always pressure — there are always pressure in the matches. and also when you are a woman, you have more pressure because they are always new. i was always welcome in the stadium. so i feel like another referee inside the pitch. a real step forward for football. the next few days for england are going to be dominated by preparations for their last—16 tie against senegal on sunday, and for all england's quality and talent, let's be honest — you need a bit of luck at a world cup. not sure luke shaw saw it that way when he was hooped on by a bird when he was pooped on by a bird

whilst the team were having dinner. no support from his team mates — jack grealish thought it was hilarious. what do you think? a quick 30 minute wash on that and he will be back out, fit as a fiddle? i wash on that and he will be back out, fit as a fiddle?— out, fit as a fiddle? i think it's a aood out, fit as a fiddle? i think it's a good sign- _ out, fit as a fiddle? i think it's a good sign- a — out, fit as a fiddle? i think it's a good sign. a good _ out, fit as a fiddle? i think it's a good sign. a good omen. - out, fit as a fiddle? i think it's a good sign. a good omen. takel out, fit as a fiddle? i think it's a | good sign. a good omen. take a positive out of it. is good sign. a good omen. take a positive out of it.— positive out of it. is it?! i wonder. _ positive out of it. is it?! i wonder. is _ positive out of it. is it?! i wonder, is it _ positive out of it. is it?! i wonder, is it really, - positive out of it. is it?! i wonder, is it really, is . positive out of it. is it?! i wonder, is it really, is it. positive out of it. is it?! i - wonder, is it really, is it good luck? do wejust wonder, is it really, is it good luck? do we just tell ourselves that to brush off the annoying. that luck? do we just tell ourselves that to brush off the annoying.— to brush off the annoying. that is exactly what _ to brush off the annoying. that is exactly what you _ to brush off the annoying. that is exactly what you do, _ to brush off the annoying. that is exactly what you do, you - to brush off the annoying. that is exactly what you do, you take - to brush off the annoying. that is exactly what you do, you take a l exactly what you do, you take a position in your head and say it is good luck and then you feel lucky. it is, yes, i look terrible but i'm feeling lucky. it is, yes, i look terrible but i'm feeling lucky-— feeling lucky. you wouldn't feel luc if feeling lucky. you wouldn't feel lucky if you _ feeling lucky. you wouldn't feel lucky if you didn't _ feeling lucky. you wouldn't feel lucky if you didn't have - feeling lucky. you wouldn't feel lucky if you didn't have a - feeling lucky. you wouldn't feel| lucky if you didn't have a shower feeling lucky. you wouldn't feel. lucky if you didn't have a shower at nearby because otherwise you would take it but it is such a rare thing. a bit of a positive. when england when the world cup, you know why.

thank the bird. see you later. if we win the world cup. is it? is if we win the world cup. is it? is that where you are? i'm - if we win the world cup. is it? is that where you are? i'm putting| if we win the world cup. is it? is. that where you are? i'm putting it out there- — that where you are? i'm putting it out there- we _ that where you are? i'm putting it out there. we are _ that where you are? i'm putting it out there. we are always - that where you are? i'm putting it out there. we are always positive| out there. we are always positive despite the weather. l out there. we are always positive despite the weather.— despite the weather. i love the confidence. _ despite the weather. i love the confidence. you _ despite the weather. i love the confidence. you might - despite the weather. i love the confidence. you might need i confidence. you might need positivity if you're going to head onto the roads in central and southern england. this is the scene around the river thames in west london, pretty foggy start and it is extensive through east anglia, southern england, wales, and these areas might covers some of the major motorway networks in the area. please allow a bit of extra time, take some extra care. could be a sluggish commute. a little bit of frost and where we have the frost and fog yesterday, outbreaks of rain today, outbreaks in orkney and shetland, easing through the day, patchy rain into cumbria and northumberland, damper weather in northern ireland, isle of man, will

gradually ease and brightness developing. away from the foggy areas, the front could linger there throughout the day, but elsewhere we will see some sunshine but whether fog lingers temperatures only around 2 or 3, maybe [i fog lingers temperatures only around 2 or 3, maybe 1! degrees at the highest. mailthis 2 or 3, maybe 1! degrees at the highest. mail this condition through the southerly wind to the west of scotland and northern ireland. fog reforms overnight. parts of wales extensive due tomorrow morning, damp weather across the north, not as wet as last night, mildest of the weather tonight again across parts of scotland and northern ireland but you could see frost anywhere where the sky is clear into the morning. again, some fog around. this is the chart for friday. it sums up what is happening at the moment, big area of high pressure across pressure. easterly winds on the southern edge of it bringing in ever cooler air as we go through the coming days. developing easterly breeze, tomorrow it will introduce more brightness across parts of eastern england, but for east anglia, the far south—east, parts of the channel islands, expect a few showers. lots of cloud across north and west tomorrow which could

produce a bit of drizzle, which is where that mildest weather still is. temperatures in double figures but for most single figure temperatures and where we start with the fog, it wales and the midlands, it could stay misty and all day. not as much fog around on saturday because the breeze will pick up even more. a few showers drifting into the east of the country, still some weather fronts close to parts of western scotland, northern ireland, with the chance of rain. a fair bit of dry weather till around but notice the temperatures more widely in single figures. mid single figures for some. the colder theme continues through sunday and into the start of next week. saturday night into sunday, that easterly wind, and an area of high pressure developing towards iceland and greenland. that will eventually switch the wind from easterly to more north—easterly, so as we go into next week expect things to turn even colder. quite breezy at times and on the hills they could be something a bit wintry, as well. if that is all a bit too much for you, as charlie

says, we all like a bit of positivity. exactly three weeks to go out today, the days get that bit longer as the winter solstice is with us. ma; longer as the winter solstice is with us. g ., ., ._ longer as the winter solstice is with us. g ., ., ., with us. my favourite day of the ear, as with us. my favourite day of the year. as you — with us. my favourite day of the year, as you well _ with us. my favourite day of the year, as you well know. - with us. my favourite day of the year, as you well know. and - with us. my favourite day of the i year, as you well know. and mine, i love it. year, as you well know. and mine, i love it- such — year, as you well know. and mine, i love it. such a _ year, as you well know. and mine, i love it. such a good _ year, as you well know. and mine, i love it. such a good day _ year, as you well know. and mine, i love it. such a good day because i love it. such a good day because then ou love it. such a good day because then you can _ love it. such a good day because then you can look— love it. such a good day because then you can look forward i love it. such a good day because then you can look forward to i love it. such a good day because then you can look forward to a l love it. such a good day because| then you can look forward to a bit more daylight and that means more golf! more daylight and that means more iolf! ., . , more daylight and that means more aolf! .,. , thank more daylight and that means more golf!- thank you. _ more daylight and that means more golfl- thank you-— golf! exactly. thank you. you are welcome- — last year, two beavers named winnie and eeyore were introduced into a river in norfolk. it's part of a scheme that's been nine years in the making, to release beavers back into the countryside. since then, they've been...beavering away, helping transform the area into a thriving wildlife habitat. our reporter ian barmer went to take a look at what they've been up to. we're heading to the river glaven in north norfolk. we can't say where exactly, to protect the beavers, but soon it becomes clearjust how much work they've done in such a short time. there's a massive new pond.

this is just one of quite a few in the woods now. there's a brand—new lodge. there's another lodge over there, there are dams all throughout the woods. a year ago, it was actually fairly dry ground. there were a couple of small ditches coming in that ran dry most of the time, not much water about. and this is what they've created from nothing, really. this project was nine years in the planning. the river needed restoration, and the landowner was happy to take part. the beavers were brought here from scotland. they're called winnie and eeyore. we've got one male and one female. they're their registered names with natural england. they're three years old. and they're bonded as a pair. winnie's much bigger, the female. eeyore's a little bit more timid, but also winnie's got a notch taken out of her tail. she's probably had a fight with another beaver or otter at some point in the past. we don't know for sure, of course, but it's very likely that right now the two beavers are in this —

their biggest lodge — asleep. and they come out at night to do all their work. here we have classic beaver feeding signs. they're cutting away at the tree for food. also they're opening up the canopy, so when this tree does fall, we'll have a whole open woodland floor. ultimately they're trying to fell the tree, yeah? yep, they're trying to fell the tree. the tree won't die. loads of fresh shoots will come up. that's really good beaver habitat, and it's really good habitat for loads of invertebrates, too. effectively they're coppicing. it's natural woodland management. we saw another huge tree brought down sincejonah and ursula were here last. this is the most dramatic tree that they've felled. and you can see they've chewed around the base of it, and then it's just gone. and what we think they tend to do is, they know this is a dangerous thing to be doing. but when it gets close and the tree starts to crack, they hear it and they back off. and then i think they usually let the wind take it rather

than finish it off themselves. on the glaven, the beavers have built 27 dams to stop the water flowing away. the biggest is about 50 metres long. it's a huge feat of engineering and prevents flooding downstream — one of a long list of benefits the beavers bring. they're very, very good for wildlife and biodiversity, bringing that back. they're very, very good for drought prevention, and we've seen this summer how important that is. they can also be good for flood prevention in the right place and at the right time, and also they create wetlands which are great carbon sinks. so, in a climate emergency, these are really important animals to have on our side. in 12 months, winnie and eeyore have already made the river glaven their home. the hope now is they'll breed and expand their family. ian barmer, bbc news. i have always liked beavers, always found them fascinating. winnie and eeyore are such hired workers. and a

50 50 metre damn, can you imagine a human doing the equivalent? shunt! 50 50 metre damn, can you imagine a human doing the equivalent?- human doing the equivalent? and in some ways. — human doing the equivalent? and in some ways, winnie _ human doing the equivalent? and in some ways, winnie and _ human doing the equivalent? and in some ways, winnie and eeyore, i human doing the equivalent? and in i some ways, winnie and eeyore, given their characters, they were not hard workers. , ., their characters, they were not hard workers-_ no- - their characters, they were not hard | workers._ no. eeyore workers. they were not? no. eeyore particularly- — workers. they were not? no. eeyore particularly- you _ workers. they were not? no. eeyore particularly. you are _ workers. they were not? no. eeyore particularly. you are talking - workers. they were not? no. eeyore particularly. you are talking about i particularly. you are talking about other eeyore- _ particularly. you are talking about other eeyore. the _ particularly. you are talking about other eeyore. the other _ particularly. you are talking about other eeyore. the other eeyore. l particularly. you are talking about i other eeyore. the other eeyore. they didn't aet other eeyore. the other eeyore. they didn't get much _ other eeyore. the other eeyore. they didn't get much done. _ other eeyore. the other eeyore. they didn't get much done. but _ other eeyore. the other eeyore. they didn't get much done. but he - other eeyore. the other eeyore. theyj didn't get much done. but he thought a lot. the beavers _ didn't get much done. but he thought a lot. the beaversjust _ didn't get much done. but he thought a lot. the beaversjust do, _ didn't get much done. but he thought a lot. the beaversjust do, it - didn't get much done. but he thought a lot. the beaversjust do, it is i a lot. the beaversjust do, it is all about the action with the beaver. they charmed us with their charlestons, and seduced us with their salsas — but unfortunately ellie simmonds' and tyler west's time on this year strictly is over. but if you'll miss their performances on saturday night tv, fear not — they're among the first celebrities to be announced for the strictly live tour. before we speak to them, let's have a look back at a couple of their dances on the show.

cheering and applause. # shake, shake, shake. # shake your booty. # that's the way — uh—huh, uh—huh, i like it. # uh—huh, uh—huh...

tyler west is here with us now, and ellie simmonds joins us from cheshire. the great thing about having a little chat when the music and your performances and there their issue kind of get some insights. tyler, what were you saying about the afro wig? what were you saying about the afro wia? , what were you saying about the afro wi.? , , what were you saying about the afro wig? somebody said it was cursed and an one who wig? somebody said it was cursed and anyone who wears _ wig? somebody said it was cursed and anyone who wears it _ wig? somebody said it was cursed and anyone who wears it gets _ wig? somebody said it was cursed and anyone who wears it gets voted i wig? somebody said it was cursed and anyone who wears it gets voted off. i anyone who wears it gets voted off. that was _ anyone who wears it gets voted off. that was a — anyone who wears it gets voted off. that was a night i went out and nobody— that was a night i went out and nobody tell me about it. i loved the afro, _ nobody tell me about it. i loved the afro. it _ nobody tell me about it. i loved the afro. it was — nobody tell me about it. i loved the afro, it was great.— afro, it was great. what did you make of the _ afro, it was great. what did you make of the look, _ afro, it was great. what did you make of the look, ellie? - afro, it was great. what did you make of the look, ellie? i i afro, it was great. what did you make of the look, ellie? i lovedj afro, it was great. what did you i make of the look, ellie? i loved it, the costume _ make of the look, ellie? i loved it, the costume department, - make of the look, ellie? i loved it, the costume department, the i make of the look, ellie? i loved it, the costume department, the hair| make of the look, ellie? i loved it, i the costume department, the hair and make-up. _ the costume department, the hair and make-up. the — the costume department, the hair and make-up. the team— the costume department, the hair and make—up, the team behind _ the costume department, the hair and make—up, the team behind our- the costume department, the hair and| make—up, the team behind our dances areiust_ make—up, the team behind our dances are just phenomenal— make—up, the team behind our dances are just phenomenal and _ make—up, the team behind our dances are just phenomenal and every- are just phenomenal and every saturday— are just phenomenal and every saturday night _ are just phenomenal and every saturday night they— are just phenomenal and every saturday night they made i are just phenomenal and every saturday night they made us i saturday night they made us transform _ saturday night they made us transform into— saturday night they made us transform into different i saturday night they made us - transform into different characters. tell us _ transform into different characters. tell us about — transform into different characters. tell us about your— transform into different characters. tell us about your experience. i transform into different characters. tell us about your experience. a i transform into different characters. | tell us about your experience. a lot of people talk about their strictly journeys and all of that stuff. how was it for you?—

was it for you? literally it was the time of my _ was it for you? literally it was the time of my life. _ was it for you? literally it was the time of my life. if _ was it for you? literally it was the time of my life. if i _ was it for you? literally it was the time of my life. if i could - was it for you? literally it was the time of my life. if i could do i was it for you? literally it was the time of my life. if i could do it i time of my life. if i could do it all again. _ time of my life. if i could do it all again. i_ time of my life. if i could do it all again, i would. _ time of my life. if i could do it allagain, iwould. it- time of my life. if i could do it all again, i would. it was i time of my life. if i could do it i all again, i would. it was literally amazing — all again, i would. it was literally amazing. getting _ all again, i would. it was literally amazing. getting to _ all again, i would. it was literally amazing. getting to dance - all again, i would. it was literally amazing. getting to dance everyl all again, i would. it was literally. amazing. getting to dance every day and then— amazing. getting to dance every day and then on— amazing. getting to dance every day and then on the _ amazing. getting to dance every day and then on the saturday— amazing. getting to dance every day and then on the saturday night i amazing. getting to dance every day and then on the saturday night and. and then on the saturday night and the resuits— and then on the saturday night and the results show— and then on the saturday night and the results show was _ and then on the saturday night and the results show was amazing. i and then on the saturday night and i the results show was amazing. they say it _ the results show was amazing. they say it strictly — the results show was amazing. they say it strictly is — the results show was amazing. they say it strictly is incredible _ the results show was amazing. they say it strictly is incredible and - say it strictly is incredible and life changing _ say it strictly is incredible and life changing and _ say it strictly is incredible and life changing and it _ say it strictly is incredible and life changing and it definitelyl say it strictly is incredible and i life changing and it definitely is. and to _ life changing and it definitely is. and to continue _ life changing and it definitely is. and to continue dancing - life changing and it definitely is. and to continue dancing now, i life changing and it definitely is. i and to continue dancing now, doing the tour. _ and to continue dancing now, doing the tour, starting _ and to continue dancing now, doing the tour, starting off— and to continue dancing now, doing the tour, starting off in— and to continue dancing now, doing the tour, starting off injanuary- the tour, starting off injanuary and we — the tour, starting off injanuary and we are _ the tour, starting off injanuary and we are doing _ the tour, starting off injanuary and we are doing it— the tour, starting off injanuary and we are doing it all- the tour, starting off injanuary and we are doing it all across i the tour, starting off injanuaryi and we are doing it all across the country. — and we are doing it all across the country, another— and we are doing it all across the country, another chance - and we are doing it all across the country, another chance to - and we are doing it all across the j country, another chance to dance again _ country, another chance to dance aaain. ., ~ ., ., ., again. you know what? i am looking at the glamorous _ again. you know what? i am looking at the glamorous outfits _ again. you know what? i am looking at the glamorous outfits you - again. you know what? i am looking at the glamorous outfits you have i again. you know what? i am looking| at the glamorous outfits you have on and i'm going to focus on tyler again. we noticed your shirt today. it has changed my life. shifter again. we noticed your shirt today. it has changed my life. after seeing ou in the it has changed my life. after seeing you in the white _ it has changed my life. after seeing you in the white outfit _ it has changed my life. after seeing you in the white outfit in _ it has changed my life. after seeing you in the white outfit in the - it has changed my life. after seeing you in the white outfit in the 1970s | you in the white outfit in the 19705 outfit, you have embraced this. 100%, everything i wear has a little bit of— 100%, everything i wear has a little bit of shimmerand 100%, everything i wear has a little bit of shimmer and shine to it. how is our bit of shimmer and shine to it. how is your posture? — bit of shimmer and shine to it. how is your posture? amazing. - bit of shimmer and shine to it. how is your posture? amazing. it i bit of shimmer and shine to it. how is your posture? amazing. it has i bit of shimmer and shine to it. how| is your posture? amazing. it has got so much better. _ is your posture? amazing. it has got so much better, i— is your posture? amazing. it has got so much better, i am _ is your posture? amazing. it has got so much better, i am walking - is your posture? amazing. it has got so much better, i am walking down. so much better, i am walking down the street— so much better, i am walking down the street and feel ten feet tall, genuinely. els will back it up, you

learn _ genuinely. els will back it up, you learn so _ genuinely. els will back it up, you learn so much about your body, how you can _ learn so much about your body, how you can hold — learn so much about your body, how you can hold different postures and frames _ you can hold different postures and frames to — you can hold different postures and frames. ., , you can hold different postures and frames. ., . . . you can hold different postures and frames. ., , ., , ., frames. to be fair, ellie is a trained and _ frames. to be fair, ellie is a trained and highly _ frames. to be fair, ellie is a | trained and highly acclaimed athlete. .. . .. trained and highly acclaimed athlete-_ l - trained and highly acclaimed athlete._ i think. trained and highly acclaimed i athlete._ i think she athlete. that is fair. i think she robabl athlete. that is fair. i think she probably knew _ athlete. that is fair. i think she probably knew a _ athlete. that is fair. i think she probably knew a fair _ athlete. that is fair. i think she probably knew a fair bit - athlete. that is fair. i think she probably knew a fair bit about | athlete. that is fair. i think she l probably knew a fair bit about it. sorry, ellie, what did you say? tyler has just run the london tyler hasjust run the london marathon. _ tyler hasjust run the london marathon, as— tyler hasjust run the london marathon, as well, _ tyler hasjust run the london marathon, as well, so - tyler hasjust run the london marathon, as well, so he i tyler hasjust run the london marathon, as well, so he is. tyler hasjust run the londonj marathon, as well, so he is a tyler has just run the london - marathon, as well, so he is a good athlete _ marathon, as well, so he is a good athlete. .. . , marathon, as well, so he is a good athlete. ., , , , , , athlete. that is very supportive but silent we are _ athlete. that is very supportive but silent we are very _ athlete. that is very supportive but silent we are very supportive. i athlete. that is very supportive but | silent we are very supportive. every single time we would stay over on a friday night we would have three scoops of ice cream and send pictures of the ice cream to each other, asking how are you feeling? one of those days? {line other, asking how are you feeling? one of those days?— other, asking how are you feeling? one of those days? one of those days are. what one of those days? one of those days are- what was — one of those days? one of those days are. what was the _ one of those days? one of those days are. what was the comfort _ one of those days? one of those days are. what was the comfort flavour? i one of those days? one of those days are. what was the comfort flavour? a | are. what was the comfort flavour? a mixture of vanilla, _ are. what was the comfort flavour? a mixture of vanilla, strawberry - are. what was the comfort flavour? a mixture of vanilla, strawberry and i mixture of vanilla, strawberry and chocolate. — mixture of vanilla, strawberry and chocolate, the three in the middle and we _ chocolate, the three in the middle and we would mix it together. i was auoin to and we would mix it together. i was going to say. _ and we would mix it together. i was going to say. ellie. _ and we would mix it together. i was going to say, ellie, you _ and we would mix it together. i was going to say, ellie, you seem i and we would mix it together. hui—3 going to say, ellie, you seem to have dropped the whole healthy eating thing as a paralympian when you dropped into strictly green you

try to watch what you eat but we were burning so much, we were training were burning so much, we were trainin: were burning so much, we were trainina , , training nine until six most days and i was trying _ training nine until six most days and i was trying to _ training nine until six most days and i was trying to grab - training nine until six most days and i was trying to grab as - training nine until six most days| and i was trying to grab as much energy— and i was trying to grab as much energy from _ and i was trying to grab as much energy from food _ and i was trying to grab as much energy from food that _ and i was trying to grab as much energy from food that i - and i was trying to grab as much energy from food that i could . and i was trying to grab as muchl energy from food that i could and and i was trying to grab as much i energy from food that i could and it is always _ energy from food that i could and it is always nice — energy from food that i could and it is always nice to _ energy from food that i could and it is always nice to treat _ energy from food that i could and it is always nice to treat yourself, - is always nice to treat yourself, especially — is always nice to treat yourself, especially before _ is always nice to treat yourself, especially before the _ is always nice to treat yourself, especially before the show- is always nice to treat yourself, i especially before the show day, is always nice to treat yourself, - especially before the show day, have that treat _ especially before the show day, have that treat to — especially before the show day, have that treat to come _ especially before the show day, have that treat to come those _ especially before the show day, have that treat to come those nerves. - especially before the show day, have that treat to come those nerves. it . that treat to come those nerves. it definitely— that treat to come those nerves. it definitely helped _ that treat to come those nerves. it definitely helped calm _ that treat to come those nerves. it definitely helped calm those - that treat to come those nerves. it i definitely helped calm those nerves. we have _ definitely helped calm those nerves. we have to — definitely helped calm those nerves. we have to talk— definitely helped calm those nerves. we have to talk about _ definitely helped calm those nerves. we have to talk about the _ definitely helped calm those nerves. we have to talk about the tour, - we have to talk about the tour, don't we?— don't we? tyler, it is one thing buildin: don't we? tyler, it is one thing building up _ don't we? tyler, it is one thing building up to _ don't we? tyler, it is one thing building up to a _ don't we? tyler, it is one thing building up to a performance i don't we? tyler, it is one thing | building up to a performance on don't we? tyler, it is one thing i building up to a performance on a saturday night but i assume, when you are on tour, it is pretty much every night. you are on tour, it is pretty much every night-— every night. pretty much. the excitina every night. pretty much. the exciting thing _ every night. pretty much. the exciting thing about _ every night. pretty much. the exciting thing about this - every night. pretty much. the exciting thing about this is - every night. pretty much. the i exciting thing about this is when anything — exciting thing about this is when anything is on tour it is bigger, better, — anything is on tour it is bigger, better, massive arenas and bringing the idea of— better, massive arenas and bringing the idea of what it's like watching strictly— the idea of what it's like watching strictly live to a massive arena. it means _ strictly live to a massive arena. it means everybody gets to jump into the audience, experience the strictly— the audience, experience the strictly life, which i'm so excited by. strictly life, which i'm so excited by we _ strictly life, which i'm so excited by. we were not ready to hang up our dahcihg _ by. we were not ready to hang up our dancing shoes, knee and ellie, so the fact— dancing shoes, knee and ellie, so the fact we — dancing shoes, knee and ellie, so the fact we are going out on tour and going — the fact we are going out on tour

and going to so many different places— and going to so many different places up and down the country is incredible — places up and down the country is incredible. �* ,., places up and down the country is incredible. ~ ,., , ., places up and down the country is incredible. ~ ~ ., places up and down the country is incredible-— incredible. also, you know your routine is _ incredible. also, you know your routine is a _ incredible. also, you know your routine is a little _ incredible. also, you know your routine is a little better, - incredible. also, you know your routine is a little better, won'tl routine is a little better, won't you? they will not be so much of that thing of, will i remember this bit, that bit? you can get to enjoy then perhaps a little bit more. i then perhaps a little bit more. i enjoy them in the moment, you can tell by— enjoy them in the moment, you can tell by the _ enjoy them in the moment, you can tell by the smile on my face but also we — tell by the smile on my face but also we have some surprises in store' _ also we have some surprises in store. the _ also we have some surprises in store, the shows are going to be absolutely huge. it is a much bigger dance _ absolutely huge. it is a much bigger dance floor, bigger audience, absolutely huge. it is a much bigger dance floor, biggeraudience, so absolutely huge. it is a much bigger dance floor, bigger audience, so i am very— dance floor, bigger audience, so i am very excited to see how amazing the shows _ am very excited to see how amazing the shows are going to be. do am very excited to see how amazing the shows are going to be.— the shows are going to be. do you know if you _ the shows are going to be. do you know if you will _ the shows are going to be. do you know if you will be _ the shows are going to be. do you know if you will be back _ the shows are going to be. do you know if you will be back with - the shows are going to be. do you i know if you will be back with dianne 7 j know if you will be back with dianne ? , and will know if you will be back with dianne ?- and will you _ know if you will be back with dianne ?- and will you be - know if you will be back with dianne ?- and will you be back - ? i will be. and will you be back with nicky _ ? i will be. and will you be back with nicky tech? _ ? i will be. and will you be back with nicky tech? | _ ? i will be. and will you be back with nicky tech? i will, - ? i will be. and will you be back with nicky tech? i will, i - ? i will be. and will you be back with nicky tech? i will, i can't l with nicky tech? i will, i can't wait. a little _ with nicky tech? i will, i can't wait. a little insight, - with nicky tech? i will, i can't wait. a little insight, does - with nicky tech? i will, i can't wait. a little insight, does he | with nicky tech? i will, i can't i wait. a little insight, does he get nervous before _ wait. a little insight, does he get nervous before a _ wait. a little insight, does he get nervous before a show? - wait. a little insight, does he get nervous before a show? what - wait. a little insight, does he get i nervous before a show? what does wait. a little insight, does he get - nervous before a show? what does he do, what is nervous before a show? what does he do. what is he — nervous before a show? what does he do, what is he like _ nervous before a show? what does he do, what is he like just _ nervous before a show? what does he do, what is he like just before - nervous before a show? what does he do, what is he like just before he - do, what is he like just before he is about— do, what is he like just before he is about to — do, what is he like just before he is about to perform? _ do, what is he like just before he is about to perform? we - do, what is he like just before he is about to perform?— do, what is he like just before he is about to perform? we all feel the nerves but also _ is about to perform? we all feel the nerves but also the _ is about to perform? we all feel the nerves but also the excitement. - is about to perform? we all feel the i nerves but also the excitement. from the past. _ nerves but also the excitement. from the past, dancing on the strictly

dance _ the past, dancing on the strictly dance floor, you get those nerves, excitement, — dance floor, you get those nerves, excitement, but once you hear the nrusic— excitement, but once you hear the music and — excitement, but once you hear the music and your name is announced, i'm music and your name is announced, l'm like. _ music and your name is announced, i'm like, ready to dance. i'm sure the nerves— i'm like, ready to dance. i'm sure the nerves will be felt on the talk but i _ the nerves will be felt on the talk but i think— the nerves will be felt on the talk but i think on the tour it would 'ust but i think on the tour it would just be — but i think on the tour it would just be so, _ but i think on the tour it would just be so, so exciting to be dancing _ just be so, so exciting to be dancing in— just be so, so exciting to be dancing in front of thousands of people — dancing in front of thousands of people who love strictly and to bring _ people who love strictly and to bring that around the country, we are going — bring that around the country, we are going to glasgow, belfast, 02, newcastle, so many places across the country _ newcastle, so many places across the country to _ newcastle, so many places across the country. to bring that strictly experience to summary people who have supported us throughout this strictly— have supported us throughout this strictlyjourney will be so much fun _ strictly 'ourney will be so much fun. ., ., ., , strictly 'ourney will be so much fun. ., ., , , strictly 'ourney will be so much fun. .,., , .,. fun. koto has been very diplomatic, what did you _ fun. koto has been very diplomatic, what did you do _ fun. koto has been very diplomatic, what did you do when _ fun. koto has been very diplomatic, what did you do when you _ fun. koto has been very diplomatic, what did you do when you get - what did you do when you get nervous? ,, what did you do when you get nervous?— what did you do when you get nervous? ,, ,., nervous? she undersold it! i never knew but the _ nervous? she undersold it! i never knew but the costume _ nervous? she undersold it! i never knew but the costume departmentj nervous? she undersold it! i never. knew but the costume department is amazing, _ knew but the costume department is amazing, to — knew but the costume department is amazing, to make _ knew but the costume department is amazing, to make sure _ knew but the costume department is amazing, to make sure my— knew but the costume department is amazing, to make sure my shirt - amazing, to make sure my shirt didn't— amazing, to make sure my shirt didn't come _ amazing, to make sure my shirt didn't come out, _ amazing, to make sure my shirt didn't come out, they— amazing, to make sure my shirt didn't come out, they would - amazing, to make sure my shirt| didn't come out, they would sew amazing, to make sure my shirt - didn't come out, they would sew me into nry— didn't come out, they would sew me into my boxes — didn't come out, they would sew me into my boxes i_ didn't come out, they would sew me into my boxes. i was— didn't come out, they would sew me into my boxes. i was obsessed - didn't come out, they would sew me into my boxes. i was obsessed withi into my boxes. i was obsessed with that said _ into my boxes. i was obsessed with that said i_ into my boxes. i was obsessed with that said i needed _ into my boxes. i was obsessed with that said i needed to— into my boxes. i was obsessed with that said i needed to do— into my boxes. i was obsessed with that said i needed to do it - into my boxes. i was obsessed with that said i needed to do it before i that said i needed to do it before the neck— that said i needed to do it before the neck out _ that said i needed to do it before the neck out to _ that said i needed to do it before the neck out to all— that said i needed to do it before the neck out to all my _ that said i needed to do it before the neck out to all my shirts. if i the neck out to all my shirts. if you moments— the neck out to all my shirts. if you moments before _ the neck out to all my shirts. if you moments before the - the neck out to all my shirts. if| you moments before the show, the neck out to all my shirts. if - you moments before the show, squeaky bum time, _ you moments before the show, squeaky bum time, not— you moments before the show, squeaky bum time, nota— you moments before the show, squeaky

bum time, not a good _ you moments before the show, squeaky bum time, not a good situation - you moments before the show, squeaky bum time, not a good situation in - bum time, not a good situation in the toilets, — bum time, not a good situation in the toilets, do _ bum time, not a good situation in the toilets, do you _ bum time, not a good situation in the toilets, do you know - bum time, not a good situation in the toilets, do you know what i i the toilets, do you know what i mean? — the toilets, do you know what i mean? . , ., the toilets, do you know what i mean? ., i. the toilets, do you know what i mean? ., a. ., mean? have you carried on the stitching? _ mean? have you carried on the stitching? l— mean? have you carried on the stitching? i haven't. _ mean? have you carried on the stitching? i haven't. i- mean? have you carried on the stitching? i haven't. i had i mean? have you carried on the stitching? i haven't. i had a i mean? have you carried on the i stitching? i haven't. i had a coffee earlier this — stitching? i haven't. i had a coffee earlier this morning _ stitching? i haven't. i had a coffee earlier this morning and _ stitching? i haven't. i had a coffee earlier this morning and didn't i stitching? i haven't. i had a coffee. earlier this morning and didn't want it to go _ earlier this morning and didn't want it to go wrong — earlier this morning and didn't want it to go wrong on _ earlier this morning and didn't want it to go wrong on bbc _ earlier this morning and didn't want it to go wrong on bbc breakfast. i earlier this morning and didn't want. it to go wrong on bbc breakfast. you look well it to go wrong on bbc breakfast. look well tucked in. it to go wrong on bbc breakfast. you look well tucked in. lost _ it to go wrong on bbc breakfast. you look well tucked in. lost a _ it to go wrong on bbc breakfast. you look well tucked in. lost a stone i it to go wrong on bbc breakfast. you look well tucked in. lost a stone on i look well tucked in. lost a stone on the shell. lovely _ look well tucked in. lost a stone on the shell. lovely to _ look well tucked in. lost a stone on the shell. lovely to see _ look well tucked in. lost a stone on the shell. lovely to see you, i look well tucked in. lost a stone on the shell. lovely to see you, lovely| the shell. lovely to see you, lovely shirt, the shell. lovely to see you, lovely shirt. nicely — the shell. lovely to see you, lovely shirt, nicely done. _ the shell. lovely to see you, lovely shirt, nicely done. ellie, _ the shell. lovely to see you, lovely shirt, nicely done. ellie, good i the shell. lovely to see you, lovely shirt, nicely done. ellie, good to i shirt, nicely done. ellie, good to see you, have fun on the tour. nice to see you this morning. strictly come dancing — the live tour starts in birmingham injanuary. stay with us, headlines coming up.

good morning, welcome to breakfast with naga munchetty and charlie stayt. our headlines today. 10,000 ambulances a week are getting stuck in long queues outside hospitals in england — the the highest since records began. the prince and princess of wales arrive in boston — but the focus is on racism at buckingham palace, after the resignaiton of a royal aide.

a warning that more and more people are slipping into debt to pay for basics. citizens advice say even rent and bills are proving too difficult for many. i've been hearing from some of those affected. # tell me lies, tell me sweet little lies #. tributes for christine mcvie — the hugely successful singer—songwriter with fleetwood mac who has died at the age of 79 good morning from the world cup in doha as wales prepare to head home later today. argentina are staying as messi and co get better and better — they're through to the last 16. action! hello, i'm rob. rugby player and motor neurone disease campaigner rob burrow becomes the first star to use a computerised voice machine to read

a cbeebies bedtime story. remember, everything always feels so much better in the morning. night—night. and whilst it is a wet morning in parts of northern and eastern scotland, it is foggy with a sluggish commute in the midlands, southern england and south—east wales. the forecast coming southern england and south—east wales. the forecast coming up. it's thursday the 1st of december. nhs data show that 10,000 ambulances a week are being left stuck in long queues outside hospitals in england. bbc analysis of the figures found that one in eight crews faced delays of more than an hour — the highest since records began in 2010. health correspondent jim reed has this report. just a few months ago, mary lynn was up, about and mobile. then she had a bad fall.

the ambulance took 11 hours to reach her. the doctors had said not to move her off the floor in case she had damaged any bones or anything like that. and when they did eventually arrive, she was really poorly and i thought i was going to lose her. when mary lynn got to hospital, she had to wait over an hour in the ambulance before she could be moved into a&e. she's now recovering, but that day has taken its toll. she deteriorated mentally, and that is a direct result of how poorly she was because of how long she'd been left. you can see now the 23 ambulances with patients. this has been a problem across much of the country. hospital backlogs mean, often, there's not enough room for ambulances to unload sick patients. when they get to a&e, ambulances should be able to deliver patients in 15 minutes, but 10,000 crews a week in england are now stuck outside for an hour or more, the highest ever, with other parts of the uk facing similar problems.

that means it's now taking more than an hour, on average, to respond to someone with a stroke or possible heart attack in england. in some cases, it's much longer. 85—year—old kula had to wait iii hours for paramedics after breaking her hip. it's not really a state that anybody should be left in for that length of time, because you don't know what complications it could lead to. but when paramedics tried to drop her at hospital, there was another wait, this time for 26 hours, in the back of an ambulance, before she could be admitted. i cannot fault the ambulance crews, the paramedics, the nurses or doctors at all in any of this. this is a whole—system failure. it's just really traumatic for her. and to see a family member like that, it'sjust horrid, absolutely horrible. the government says there is extra funding to pay for more staff

and free up hospital beds. a full emergency care plan is due in the new year. but with winter coming, along with strike action involving some nurses and ambulance services, hospital bosses are warning of difficult times ahead. jim reed, bbc news. tell us about your experience of the nhs this winter. have you or a family member called an ambulance or waited for treatment in a&e? we'd like to hear your stories as part of our "nhs under pressure" series. tell us what is going on. an independent investigation will be held into the treatment of a five—year—old boy who died after being sent home from hospital. yusuf mahmud nazir died from pneumonia nine days after being refused treatment at rotherham hospital. rotherham nhs hospital trust had previously said it would carry out an internal investigation, but now says independent

investigators will be appointed to review yusuf�*s care. the prince and princess of wales have begun their visit to the united states — a trip which has been overshadowed by a race row back in the uk. a royal aide, lady susan hussey, has resigned and apologised after asking a black british charity campaigner "where she was really from". daniela relph sent this report from boston. a warning — it does contain some flash photography. cheering. the welcome was warm, but it wasn't the start to the visit they had planned. the focus was due to be on environmental innovation. instead, the prince and princess of wales arrived in boston amidst a racism controversy at home. greeted at city hall by the mayor, her family and local officials, some of whom did not shy away from difficult topics. on this day, i invite us all to consider the legacy of colonialism and racism,

the ways it has impacted people across the world and its connection, its deep connection to the degradation of land and our planet that we are all seeking to reverse. crowd: three, two, one! cheering. _ turning boston green to mark the royal visit. for the prince of wales, the city is a natural home for his earthshot prize. the words and ambition of president kennedy, who was born in boston, helped create the earthshot vision. we choose to go to the moon, he said, not because it is easy, but because it is hard. it was that moonshot speech that inspired me to launch the earthshot prize with the aim of doing the same for climate change as president kennedy did for the space race. like president kennedy,

catherine and i firmly believe that we all have it in ourselves to achieve great things. the challenge now will be to ensure events in london don't overshadow the plans for boston. the reception at buckingham palace on monday was an important event for the queen consort, reinforcing her support for victims of domestic violence. the way charity chief executive ngozi fulani was spoken to has caused much upset. lady susan hussey, on the left here, is prince william's godmother. in a statement, his spokesperson made the royal couple's position clear. he said... for the prince and princess of wales, the hope is that the focus now shifts to their schedule in boston.

first up, theyjoined the crowd at a basketball game last night and got the full spectator experience ahead of seeing environmental projects and support for young people later today. tributes have been pouring in for the fleetwood mac singer—songwriter christine mcvie — who has died at age of 79. # tell me lies, tell me sweet little lies #. she was behind some of the band's most famous songs, including "don't stop", "songbird" and "little lies". a statement from fleetwood mac described her as truly one of a kind — special and talented beyond measure. her fleetwood mac bandmates have been paying their respects to her this morning. stevie nicks tweeted this handwritten tribute: "a few hours

ago, i was told that my best friend in the whole world since the first day of 1975 had passed away. see you on the other side, my love. don't forget me." and mick fleetwood tweeted: "part of my heart has flown away today. i will miss everything about you, christine mcvie. memories abound... they fly to me." and former us president bill clinton, who used the fleetwood mac song don't stop as his 1992 campaign theme song, also paid his respects saying: "i'm grateful to christine and fleetwood mac for entrusting us with such a meaningful song. i will miss her." we'll be speaking to the radio presenter bob harris songs, songs, so many songs, so many people remember. lies, so many remember.

we'll be speaking to the radio presenter bob harris about christine mcvie's amazing legacy in about half an hour. she was on about ago. life �* a effectively �* a of not a clear picture? quite foggy for some. it is murky. in eastern scotland, and fog in the midlands, southern england and south—east wales. if you are travelling across these parts particularly on the motorway networks, allow extra time. the fog is dense. there are areas which might have sunshine start

caithness in towards orkney and gases , the brightening areas day. brightening up in western areas particularly northern ireland. sunny spells in england and wales with the fog in the midlands, south—east england and eastern wales. the light wind will not shift the fog. 13 degrees in stornoway. in the midlands, we could be around 2—3 this afternoon. and the fog will this evening. where you have �*skies, a mild and in parts of east a sgutbsast; éns’ a strsnsthsnins is set

we are taking a look at the issue of debt and how people are managing or not to pay off monthly debt. research done by citizens advice and you are taking a closer look at this. plenty of stark figures this morning. yes these figures have been given to the bbc by citizens advice and they paint a pretty bleak picture. while people owe less than in the past, what they owe has been spent on essentials. half of their debt clients are in what's called a negative budget — where their basic outgoings are more than what they have coming in. and that's before any debt repayments — people who already owe money, particularly renters, single parents and the self—employed — are now less likely to be able to pay it back. and they're seeing new groups of people, such as pensioners and homeowners, who didn't used to go to the charity with money issues like this. citizens advice say those going through debt assessments typically have just 1p left at the end of the month

after their essential costs have been added up. you can see the problem again by looking at the use of overdrafts, which has increased by 7.1% since august last year, with people dipping into the red to pay for everyday costs. and there are estimates that there are more than six and half million households in the uk living in so—called fuel poverty — where they don't have enough money to keep their home warm without it taking up a huge proportion of their income. that number is predicted to climb to nearly eight and half million by april. it's an impossible situation that can feel stressful and frightening for many families, as i've been finding out. david mcginley wants to give his children the best but, increasingly, his family are struggling just to get by. are you borrowing to pay for basics like food? my wife's dad actually lent us money this week to get shopping for the kids. so we are not too bothered about us,

but they did not have sandwich stuff for school and teas this week, so dad actually helped us out. but we are just desperate at times. david looks after two—year—old jack while his wife is working full—time in a care home. he also has a part—time job in the corner shop. i've got £7.43 on the electric, which is roughly two days. the family have a debt management plan to gradually pay back around £7,000 afterfalling behind on bills, including energy and council tax. once you start falling behind, you know, luckily we have family who can lend us money, help us out, but then we have got to pay them back. you are just for ever chasing a never—ending debt. it looks like even now, with christmas coming up, we have had to borrow money off two or three family members. we have not even gone out and started yet. how do you feel about

christmas coming up? guilt, ifeel guilty. the charity citizens advice is warning more and more people have have less than zero left to spend at the end of the month. the average amount their debt clients have remaining after paying essential living costs is just 1p. it's heartbreaking, really. especially if you think about the clients that we have coming in. a lot of them will be single parents and they are really struggling to put food on the table and stuff like that. people are really trying to keep on top of their finances but it is so difficult at the moment with everything that is going on. they are in debt through no fault of their own. the priority debts are things like rent and mortgage arrears, council tax arrears and energy arrears, and we are seeing substantial rises in all of them. so the people who are coming into us, they may not have as much debt as may be in the past, but those debts are the essentials that we all need to keep going. poppy, push the light on.

and again, push, push. good girl. well done. clever poppy. linda relies on her assistance dog poppy for help around the house, but she is not entitled to extra cost of living payments because of the type of disability benefit she receives. we are in a dilemma now of do we leave the heating off and manage the bills or do we turn the heating on and not pay the bills? so it is a bit of a dilemma. do you run a debt up or do you stay out of debt and stay cold? do you feel like it is inevitable that by the end of the winter you will be borrowing money? yes, yeah, i do feel it is inevitable. i do feel we are going to hit a point where we are going to be in debt by the end of the winter. can i have my purse, please, poppy? thank you. and with more and more people struggling to find the cash to meet their basic needs, charities fear the rising cost of living will have long—term consequences and leave many more needing support.

joining me now is richard lane from the debt charity stepchange. good morning. it is clear watching that and talking to people, for many, it is not theirfault that and talking to people, for many, it is not their fault when they end up in debt and struggled to ny- they end up in debt and struggled to pay. what mental state are people in when they come to you? that pay. what mental state are people in when they come to you?— when they come to you? that is important- _ when they come to you? that is important- if— when they come to you? that is important. if we _ when they come to you? that is important. if we look _ when they come to you? that is important. if we look at - when they come to you? that is important. if we look at the i important. if we look at the astronomical price rises this year, it is no wonder millions struggle to cope. what we see is unfortunately financial problems and mental—health problems are interlinked that people lose sleep and worry they cannot focus on theirjobs and do not tell theirfamily they are focus on theirjobs and do not tell their family they are worrying about money which can have an impact on mental health. if money which can have an impact on mental health.— money which can have an impact on mental health. if someone comes to ou and mental health. if someone comes to you and are — mental health. if someone comes to you and are going — mental health. if someone comes to you and are going through _ mental health. if someone comes to you and are going through their- you and are going through their budget and the numbers do not add up. they have more to pay out then they have coming in, what can you do? ~ . . they have coming in, what can you do? u ., . ~ ., ~' , they have coming in, what can you do? we give advice. make sure you have done the _

do? we give advice. make sure you have done the budget _ do? we give advice. make sure you have done the budget and - do? we give advice. make sure you have done the budget and do i do? we give advice. make sure you have done the budget and do you i have done the budget and do you understand what you have going out and coming in? is there anything you can cancel, direct debits you can renegotiate. it is a great place to start. speak to your creditor, energy provider. a lot of people worry there will be a red flag put on there an account and they will not lend on there an account and they will not [end or speak to them again which is not true. they have obligation to help you and they will. we have heard that the creditor or fighter is being will. we have heard that the creditor orfighter is being more understanding in this day and age. speak to someone like our charity or citizens advice. we can signpost you to support with housing, a benefits check to see if there is anything you are entitled to claim. the government _ you are entitled to claim. the government has _ you are entitled to claim. the government has introduced cost of living payments. haifa government has introduced cost of living payments-— government has introduced cost of living payments. how much are they helinu ? living payments. how much are they helping? they _ living payments. how much are they helping? they are — living payments. how much are they helping? they are helping _ living payments. how much are they helping? they are helping a - living payments. how much are they helping? they are helping a lot i living payments. how much are they helping? they are helping a lot and| helping? they are helping a lot and it is great the government put support in place. it is vital we have targeted support for the lowest income households stop but in march,

the energy price cap was £900. it is now 2500 and expected to go up to £3000 in april. they are astronomicalfigures £3000 in april. they are astronomical figures and even though there is targeted support, it will not cover that. the other thing we are worried about is we talk about the rate of interest and inflation, 10%, 11%. for low income households whose food bill takes up a large chunk of the monthly expenditure it is higher. we have seen staples such as milk go up by 20—1i0% which has a big impact. as milk go up by 20-40% which has a bi imact. .,, as milk go up by 20-40% which has a bi imact. , as milk go up by 20-40% which has a bi imact. .,, , ~ big impact. people will be thinking about presents, _ big impact. people will be thinking about presents, it _ big impact. people will be thinking about presents, it is _ big impact. people will be thinking about presents, it is the _ big impact. people will be thinking about presents, it is the 1st - big impact. people will be thinking about presents, it is the 1st of i about presents, it is the ist of december about presents, it is the 1st of december and people thinking about christmas. what is your advice about spending in the next few weeks? i completely understand the pressure particularly if you have kids. they want something. there is pressure on families. it might seem a great idea

in the run—up to christmas but nobody wants a big debt hangover in january. use it as an opportunity to have conversations with your family about budgeting. can you do a secret santa to keep the budget down? if you turn to credit try to avoid high cost credit and be aware that by now, pay later is a type of credit and it might be great that you can take it easily but it will have an impact if you cannot pay it back. so beware what you are spending. thank you. there's more information, support and advice online at the bbc�*s cost of living web page. just search for "bbc cost of living" in your browser. you might think that when you've finished with a battery, it's perfectly fine to throw it in the bin. but did you know doing just that can cause fires — up to 700 a year.

councils across the uk have told the organisation material focus, which campaigns for the proper disposal of electricals, that the fires are becoming an increasingly dangerous problem. here's science correspondent victoria gill. the first smoke is subtle. but within minutes, this smoldering pile is a majorfire. while no—one was hurt, this aberdeenshire recycling facility was destroyed, and the company says the most likely cause was a battery inside a discarded electrical device. we're using and disposing of more and more electrical items. and contained in many of those devices are lithium—ion batteries. more and more of the people are putting these devices in their general rubbish, or they're mixing them with their normal recycling. and that causes a real problem for facilities like this because they have a tendency, once damaged, to explode or ignite. and when you put them in your

general rubbish or your recycling, they're likely to be crushed, compacted, smashed, or they might get wet and that can cause them to become damaged or to short—circuit. and then, of course, they're in the presence of lots of other flammable material like plastic and paper and card, and that can lead to quite big fires. many — particularly small — electrical items are making their way into these facilities, hidden in huge mixed piles of household rubbish. this cctv footage shows the danger. when they're crushed, lithium—ion batteries can heat up and explode. many of us have numerous small electrical devices like these in our homes. so if you want to dispose of them safely, how do you do it? well, there is a website where you can enter your postcode and find the nearest collection box that will take your device. the best thing to do is to bring it to your recycling centre and you can dispose of that safely with other small electrical items. but also supermarkets — a lot of supermarkets will have

recycling points specially for batteries, so you can dispose of them there, as well. waste campaigners and fire—safety experts, who've seen the dangers up close, are calling for much clearer rules and government guidance on how to safely dispose of electrical devices. but the lesson here, they say, is never put electricals or batteries in your household rubbish. victoria gill, bbc news. we're on bbc one until quarter—past nine this morning — then it's time for morning live with michelle and gethin. it isa it is a wryly gloomy —— it is a rather gloomy backdrop. we are talking about falling into debt. 2.5 million people are already in debt with their electricity and gas bills, and it's only going to get worse as we head into winter. despite families cutting back and even turning the heating off,

they're still seeing their bills soar. matt allwright�*s here to explain what you can do if you can't pay yours. this week the government has told energy firms not to hike up customers' direct debits when they're using less. i'm going to share what help is out there, and how to talk to your supplier about debt, including why you can insist on a payment plan. today we're investigating how a number of amazon shoppers have ordered expensive things like ipads and laptops only to open their parcel and find they've been sent a bottle of water instead. hear why the online giant is sending customers to the police, but that's actually the opposite of what you should do. that is shocking. you won't need to buy presents online with nancy's she's making all of her own this year, her hand warmers and bath salts costjust pennies to make. plus, he's the gift that keeps on giving, comedianjason manford tells us why he's finally decided

to make his panto debut and why his nanjoined his five—a—side football team. see you at 9:15. time to get the news, travel and weather where you are. hello, good morning, this is bbc london, i'm frankie mccamley. people in some parts of london have had to wait almost ten hours for a police officer after calling 999, despite the target being 60 minutes. the figures — uncovered by london's liberal democrats — relate to crimes that police class as "significant" — including road crashes and burglaries. they show the average wait time across the capital rose to three hours in august — that's an increase of more than 65% in a year. over the last year, not one month have they met this target of coming to see you within an hour when you've called 999. and that's just not good enough. so i think you've got to look at putting more police into those response teams on the front line. you've also got to look at saving police stations across london,

because if you have fewer bases, it's inevitably going to take far longerfor police cars to come out to you, and to respond to you when you're in desperate need. the met says the average response time to the most serious emergencies is around 12 and a half minutes. it says it's making more officers available to respond to the less—serious emergencies. plans could be approved tonight for a new chinese embassy next to the tower of london. it would be on the site of the former royal mint. but some think the area is unsuitable for the kind of protests seen recently outside the existing embassy. now, here's one not to miss — the museum of architecture�*s festive gingerbread city exhibition will return to london this weekend over 100 leading architects, engineers and designers will create a gingerbread—based urban landscape. this year it will showcase edible creations across five different climate zones including polar,

continental and tropical. a quick look at the tube network now. now onto the weather with kate kinsella. good morning. in tune with the first day of meteorological winter, it is a chilly start. misty and murky, too — so much so the met office has a yellow weather warning in place for the dense fog this morning. if you're underneath it, it's unlikely to lift very quickly — it's quite stubborn — if it does, it's going to be lifting into cloud. a few brighter spells, one or two showers for the essex/kent coast. temperatures getting up to nine celsius. it should stay dry elsewhere. now, overnight tonight, it's a repeat performance, really — again, we've got the cloud, the mist and the fog developing under any clearer spells. the minimum temperature, a cold two celsius. so another misty, murky start tomorrow. high pressure is still in charge, but not much in the way of sunshine. we start to develop an easterly flow, and that could blow in one or two showers a little further inland tomorrow. a few bright spells, though,

any mist and fog will lift — again, largely into cloud — but temperatures tomorrow feeling cool at around seven celsius. and it's set to stay chilly as we head further through into the weekend — this blue area indicates the cold air. so temperatures getting colder both daytime, night—time, and that easterly breeze is going to feel pretty chilly as we head through the weekend. more on our website — including an apology and a resignation from buckingham palace. i'm back in half an hour. have a lovely morning. hello, this is breakfast with charlie stayt and naga munchetty. almost five weeks ago, the british rugby player levi davis went missing in barcelona. despite several appeals for information, and an investigation by spanish police, levi's family still haven't heard from him. our reporter rachel stonehouse has been speaking to his mum. "hi, mum, it's beautiful here."

24—year—old levi davis beams into the camera as he travels by boat from ibiza to barcelona on the 29th of october. less than 12 hours later, he was missing, and hasn't been seen since. levi is a kind, caring, loving...gentleman, i would say. he is so inspirational. how had levi's mental health been in the last few months before he went to spain? he struggled with a number of things. it wasn't, i wouldn't say, one particular thing. so the accumulation of all of the struggles, really... and then the acl injury probably tipped him over the edge, i would say. and so it's been like that since. and it's just the most frustrating, scariest time i've had to go through in my life. levi davis, can he step on the gas?

levi is a professional rugby player. it's a finishing masterclass from levi davis. and a talented musician — appearing on celebrity x factor in 2019. # baby never act wild. # very low key on the profile. but an injury a few months ago meant he'd taken time out, and travelled to ibiza to visit a friend. about a week into his trip, he left suddenly for barcelona, but without taking most of his things. when he got to the city, he went to this bar and was spotted leaving on cctv at around 10:00. that was the last confirmed sighting of levi, and a couple of weeks ago his passport was found at the port. to not have your passport, you can't check into a hotel, you can't travel out of the country. and i know levi wouldn't leave his passport anywhere — like, he was very, very precious over your passport. like most people would be, but to be in a foreign country without a passport, not knowing your surroundings very well, to be in the mental state that he's probably in at the moment...

yeah, that was a bit of a tough one. levi hasn't used his bank cards or mobile phone. and, as time goes on, his friends and family are getting more worried. he's made no secret about it, didn't hide behind it. he actually embraced it. but, like, with mental health, you have good days and you have bad days. and i think over the last couple of months, maybe levi went in on himself a little bit, and maybe try to deal with things a little bit more on his own, ratherthan, i suppose, going out there trying to seek the help or asking people for support. the spanish police have confirmed to the bbc they found levi's passport at the port, but say they can't give any more details about the investigation. it's been very, very slow, i think. since the last we heard about the passport, we have had no more information — we don't know how it had been found. we just don't know. you know, kind of like... mixed emotions, really.

it's almost like... you know, you feel like he's still with us. you know? it doesn't seem... it doesn't seem real. forjulie, she's holding out hope that levi will return safely. levi. you know already, son, i really do love you. and you know, all the family — we care for you so, so much. we're all missing you, and... we just want you home, son. no matter what the problem is, please don't think that, you know, it can't be solved. it can. but please, please come home, and we can sort out whatever it is that's going on together. rachel stonehouse, bbc news.

it is coming up to 25 minutes to nine. we are going to hear about motor neurone disease campaigner and former rugby player rob burrow�*s most inspirational chapter, reading a cbeebies bedtime story using eye movement technology. he does it for his own children and now is doing it for children everywhere. let’s his own children and now is doing it for children everywhere.— for children everywhere. let's catch u . for children everywhere. let's catch u- with for children everywhere. let's catch up with john _ for children everywhere. let's catch up with john in _ for children everywhere. let's catch up with john in doha. _ for children everywhere. let's catch up with john in doha. we _ for children everywhere. let's catch up with john in doha. we are - for children everywhere. let's catch up with john in doha. we are in - for children everywhere. let's catch| up with john in doha. we are in that up withjohn in doha. we are in that pause a moment in terms of domestic interest in the world cup but lots going on anyway. interest in the world cup but lots going on anyway-— interest in the world cup but lots going on anyway. yes, that's right. good morning. _ going on anyway. yes, that's right. good morning, we _ going on anyway. yes, that's right. good morning, we will— going on anyway. yes, that's right. good morning, we will be - going on anyway. yes, that's right. good morning, we will be showing | going on anyway. yes, that's right. . good morning, we will be showing you how the england players have been switching off ahead of their big game to come on sunday, the last 16 tie against senegal as wales prepare to fly home from the world cup today. someone who will not be flying home is a lien or messy. his argentina side, after the upset of losing to saudi arabia in the opening match, they are through to the last 16.

they beat poland 2—0, but the great messi showed he's not perfect as he missed a penalty. but goals from a couple of premier league players in alexis macallister and julian alvarez helped the south americans to the top of the group. poland also progressed through to the knockout stages. up next for argentina are australia, who offered up the latest shock of the tournament. they beat denmark — a team that many people thought might be the surprise package here in qatar. so australia through to the knockout stages forjust the second time. today, a couple of heavweights will be trying to qualify. it should be straightforward for the 2010 winners spain who just need to avoid defeat against japan but how are the nerves in the german camp this morning. just a point from their first two

games — they need to beat costa rica and hope the other result goes in their favour. one big line to come from the england camp is that defender ben white has flown home for personal reasons. the england team switched off yesterday, slightly more relaxing approach to their day. a bit of yoga, some stretching, feet up bit of yoga, some stretching, feet up for them, or very they will be synchronised on the pitch on sunday but perhaps a chance for them to switch off and relax with bigot tests now lying ahead. we know these major tournaments cannot happen without a lot of people behind—the—scenes which we don't always see. we think about the games makers at the olympics previously. many of those people are helping fans ushering them around the metro, telling them which trains to get, which stations

to get to to get the right stadium to get to to get the right stadium to see their teams play. one man is essentially one of the games makers here. pointing lots of plans in the right direction but has become something of an internet sensation with millions of views on tiktok. abubakar abbas is being called metro man. metro? this way! i see metro guy. i don't see cristiano ronaldo. i don't see messi. i see metro guy. that's the reason why i am here. this way! metro? this way! he's quite famous here. everyone's been sending me his videos, you know, - because he says "metro, this way." it's catchy. # ole, ole, ole, ole. # metro, this way! it'sjust, you know, fun, that he'sjust become famous for doing something, for being kind to people,

showing people direction. metro? this way! i'm really glad that he's| become famous from it. he was at the england—usa game at half—time. - metro? this way! he is so down to earth, funny, kind, respectful. metro? this way! it'sjust quite catchy, the way he says metro. i mean, if i say "ok, metro, this way," it will not be much attractive. but the way he says it — i don't know, i feel attracted. for metro stadium express — this way. isn't it lovely? you see what happens when you do things in a nice way, you are kind and helpful with a smile on yourface? abubakar getting the praise he deserves for helping the praise he deserves for helping the fans here get about at this world cup. i the fans here get about at this world cop-— the fans here get about at this world cup. i know you are on a mission to _ world cup. i know you are on a mission to find _ world cup. i know you are on a mission to find him, _ world cup. i know you are on a mission to find him, as - world cup. i know you are on a mission to find him, as well, i world cup. i know you are on a - mission to find him, as well, which i'm sure you well and you will give him your personal congratulations. i will, iwill him your personal congratulations. i will, i will come and i will tell him that we heard from him on bbc

breakfast and i'm sure he will be delighted, won't he? minn; breakfast and i'm sure he will be delighted, won't he? why wouldn't the be? delighted, won't he? why wouldn't they be? great _ delighted, won't he? why wouldn't they be? great to _ delighted, won't he? why wouldn't they be? great to see _ delighted, won't he? why wouldn't they be? great to see you, - delighted, won't he? why wouldn't they be? great to see you, see - delighted, won't he? why wouldn't| they be? great to see you, see you tomorrow. tributes have been pouring in to the fleetwood mac singer—songwriter christine mcvie — who has died at age of 79. she was behind some of the band's most famous songs, including don't stop, songbird and little lies. a statement from fleetwood mac described her as truly one of a kind — special and talented beyond measure. david sillito looks back at her life. music: don't stop. fleetwood mac and don't stop, the song bill clinton chose as his campaign anthem. # just think what tomorrow will do. # don't stop thinking about tomorrow. # don't stop, it'll soon be here. # it'll be better than before. # yesterday's gone, yesterday's gone #.

the songwriter — christine mcvie. she had been part of the british blues scene in the '60s with the band chicken shack and also as a solo artist before joining mick fleetwood and her husband john mcvie. she had a gift for writing hits. # tell me lies, tell me sweet little lies #. "little lies everywhere, you make loving fun." many of the band's best—known songs were her work, but she tired of the endless touring. # you can go your own way. # go your own way #. there was a long break, but she rejoined the band in 2014. # and i love you, i love you, i love you. # like never before #. fleetwood mac has had many ups and downs, but their success owed much to the songwriting skill of christine mcvie. in a statement, the band said it was so lucky

to have a life with her. bob harrisjoins us now. he presented the old grey whistle test centres top, did you come across kristina mcvie?— test centres top, did you come across kristina mcvie? yes, i did. it was an — across kristina mcvie? yes, i did. it was an amazing _ across kristina mcvie? yes, i did. it was an amazing -- _ across kristina mcvie? yes, i did. it was an amazing -- did - across kristina mcvie? yes, i did. it was an amazing -- did you - across kristina mcvie? yes, i did. i it was an amazing -- did you meet it was an amazing —— did you meet christine mcvie? i it was an amazing -- did you meet christine mcvie?— it was an amazing -- did you meet christine mcvie? i did. she was huge in the blues — christine mcvie? i did. she was huge in the blues scene. _ christine mcvie? i did. she was huge in the blues scene. she _ christine mcvie? i did. she was huge in the blues scene. she was - christine mcvie? i did. she was huge in the blues scene. she was on - christine mcvie? i did. she was huge in the blues scene. she was on the i in the blues scene. she was on the blue horizon label. she met her

husband, joined fleetwood mac who were also on blue horizon in those days. she was voted the top female singer in britain in 1969 and 1970. this was around the time i was starting on radio1 past crust but the key moment for me was about six years later. fleetwood mac album had already done really well and the band were rehearsing for a massive tour they were about to do prior to the release of rumours and they had hired a huge hangar sized studio in burbank in california, set up a burbank in california, set up — stage, set up the lighting and they were doing a complete run—through of their stage set and we were invited to go along and watch and join them, basically, for the day and i don't know if anyone remembers seeing...

it's on youtube, the version of rhiannon, where you can see... we are fortunate because we have two cameras on this moment in the band started playing and you could literally see there was a click moment somehow and how everyone suddenly went into another space with this performance. it was absolutely magical. and as she always was, christine was calm. she was on the keyboards. stevie was doing her usual thing. visually it looked amazing, and that was my best day with fleetwood mac around that time. that day that magical day in the middle of their rehearsals for the middle of their rehearsals for the rumours tour. 50 the middle of their rehearsals for the rumours tour. so interesting, and fleetwood — the rumours tour. so interesting, and fleetwood mac... _ the rumours tour. so interesting, and fleetwood mac... there - the rumours tour. so interesting, and fleetwood mac... there were | the rumours tour. so interesting, l and fleetwood mac... there were a lot of issues between the band, went there? a mixed line up over the

years and there was a fascination with the relationship between them all, but you read through the tributes today and that core and that respect they have for each other and the love they had for each other and the love they had for each other really comes through today, doesn't it? it other really comes through today, doesn't it? ., , .,. other really comes through today, doesn't it? ., , ., doesn't it? it does. each of them ut the doesn't it? it does. each of them put the band _ doesn't it? it does. each of them put the band above _ doesn't it? it does. each of them put the band above everything i doesn't it? it does. each of them i put the band above everything else. whatever else was going on in their private lives, and as you said, you know, there are relationships between one another got very, very complicated at certain times, but the band was always the most important thing. and within that, what you got from christine was caring simplicity. i think her songs have such a touch of love about them, and she was able to express quite complicated emotions in very simple terms in a way that genuinely touched people's souls. we simple terms in a way that genuinely touched people's souls.— touched people's souls. we often talk, and there _

touched people's souls. we often talk, and there will— touched people's souls. we often talk, and there will be _ touched people's souls. we often talk, and there will be a - touched people's souls. we often talk, and there will be a lot - touched people's souls. we often talk, and there will be a lot of. talk, and there will be a lot of people going back to fleetwood mac today and re—listening to some of those songs or there might be people who, for whatever reason, it passed them by, it may be a younger audience. a lot of those songs really do stand the test of time, don't they?— really do stand the test of time, don't the ? .,, , ., , don't they? oh, gosh, they really do. don't they? oh, gosh, they really do- dreams _ don't they? oh, gosh, they really do. dreams came _ don't they? oh, gosh, they really do. dreams came back _ don't they? oh, gosh, they really do. dreams came back online - don't they? oh, gosh, they really do. dreams came back online a l don't they? oh, gosh, they really - do. dreams came back online a couple of years ago with the chap on the skateboard singing it on tiktok. their music transcends time and regions and fashion, quite frankly. they wrote some magnificent songs, and of course the balance between christine and stevie was just absolutely perfect. stevie, the gypsyr absolutely perfect. stevie, the gypsy, quite mysterious, and christine, just so kind and caring and always very calm. that's my image of christine. particularly on

stage. she had this calmness and love about her. i was shocked to hear the news last night, i must be honest. i didn't know she had been poorly. she was in at radio 2 recently. i noticed some of the publicity photographs we are seeing is part of the tributes were taken on the stairs just behind the studio at radio 2 and she looked amazing, so i had no idea she had been poorly. i read even that stevie didn't know anything was wrong. we were showing that picture of christine at the studio and she looks stunning. we spoke to her on a cell for six years ago, i think, and when you talk about her calmness, she had that. they had had a break, some time apart, and she had joy,

she said she had enough living out of suitcases. she had been there, done it, set an example for other women in the industry but knew what she wanted. that women in the industry but knew what she wanted. . , women in the industry but knew what she wanted. ., , ., women in the industry but knew what she wanted-— she wanted. that is a really good wa of she wanted. that is a really good way of putting — she wanted. that is a really good way of putting it- _ she wanted. that is a really good way of putting it. i _ she wanted. that is a really good way of putting it. i think - she wanted. that is a really good way of putting it. i think also - she wanted. that is a really good | way of putting it. i think also that touring is extremely demanding and just got tired. she also became worried about flying. she just wanted to stop and settle for a while. she did break away from the band for quite some time, as we know. but then when she rejoined them, i remember her saying, this is where i really belong, and seeing her back on stage with the band, her back on stage with the hand, it's really sort of completed, put that final piece back in the jigsaw again. that final piece back in the 'igsaw aaain. ., , ., .,~ that final piece back in the 'igsaw aaain. ., , ., ., ~ ., that final piece back in the 'igsaw aaain. ., , ., ., ~ ., ., ~ again. lovely to talk to you, thank ou ve again. lovely to talk to you, thank you very much _ again. lovely to talk to you, thank you very much for _ again. lovely to talk to you, thank you very much for sharing - again. lovely to talk to you, thank you very much for sharing your - you very much for sharing your memories with you this morning. good to speak to you, thank you. thank ou, to speak to you, thank you. thank you. charlie- _ here on breakfast we've been following the journey of the former leeds rhinos star rob burrow,

as he continues to take on the challenges that come with living with motor neurone disease. the latest in his long list of inspirational achievements is to read a cbeebies bedtime story, using technology controlled by his eyes. he wanted to do it for his own children — but also for any child who uses technology to communicate. graham satchell reports. jackson! and now guy. rob burrow with his family at the cbeebies studio. who is it? i'm shy. hey, nice to meet you. is your name jackson? rob is here to record a bedtime story. behind the scenes, rob's daughter maya is ready with some last—minute advice. what do i say? you're going to count down again and "big smile". dad, remember — big smile. five, four, three, two, one. action! cbeebies bedtime story.

hello. i'm rob. i can't use my voice in the way that maybe you can, which is why i use this computer to talk for me. it's called an eye gaze. i use my eyes to gaze or look at the words and it speaks for me. it's like magic. watching at home in sunderland, lucy and her mum jo. lucy has cerebral palsy and also uses a computer to help her communicate. where did you go? in bolton, this is beech class at green fold school. many of the children here have learning difficulties and are non—verbal. i used to play rugby as myjob. but something happened that made my world go upside down. it made me feel topsy—turvy. but i was brave and didn't give up. from that day on... rob is reading a book called tilda tries again. it tells the story of a happy little girl whose world unexpectedly turns upside down. all of a sudden, everything was topsy—turvy and nothing

felt right any more. eventually, tilda gave up and decided to do nothing. tilda sees a ladybird stuck on its back. then the ladybird tried again. and again. until, at last, it flew free. tilda thought about this — the ladybird hadn't given up, so neither would she. from that day on, whenever tilda's world felt a bit wobbly, she just tried her best. and if that didn't work, tilda tried again. so what did the kids think? in bolton, the children use a range of voice—activated devices and books with symbols to communicate. was the book great, good, funny, fun, clever?

what do you think? it was great, was it? yeah. 0k. the book was ok? anything else you would like to say about it? did you think it was good that that man was using his eyes to talk like you do? fantastic. so the book was ok, fantastic. in sunderland, lucy used her device to tell us what she thought. i feel happy. ifeel happy rob is reading cbeebies' bedtime story. lucy's grown up watching the bedtime story and never until now has she seen herself represented in that way. she's been so excited thinking that this was going to happen. ijust think it's incredible. it will help notjust lucy, but hopefully other communication device users everywhere. wasn't tilda brave? even though, at times, things felt a little topsy—turvy

and she wanted to give up, she didn't. she just kept on trying. rob's own perseverance and fortitude in the face of such a cruel illness is extraordinary. his determination to live every moment, to create memories for his family. it was so cool to go to the cbeebies studio and listen to daddy - read tilda tries again. we went in the gallery- and pressed lots of buttons. it was so much fun and we even got to shout "action!". - remember, everything always feels so much better in the morning. night—night. where to begin? we're joined now by claire taylor, one of the producers involved

in recording rob's story. iama bit i am a bitjealous of maya getting to press the buttons, they never let us touch it. we to press the buttons, they never let us touch it— to press the buttons, they never let us touch it. ~ ., ., ., ., us touch it. we are not even allowed in the gallery- _ us touch it. we are not even allowed in the gallery. she _ us touch it. we are not even allowed in the gallery. she is _ us touch it. we are not even allowed in the gallery. she is starting - us touch it. we are not even allowed in the gallery. she is starting her- in the gallery. she is starting her career early. _ in the gallery. she is starting her career early, she _ in the gallery. she is starting her career early, she is _ in the gallery. she is starting her career early, she is better - in the gallery. she is starting her career early, she is better than l in the gallery. she is starting her. career early, she is better than me. we were _ career early, she is better than me. we were talking at that report was playing and you are just delighted. this is one of your career highlights and you have been working on these for a long time. this highlights and you have been working on these for a long time.— on these for a long time. this story in particular- _ on these for a long time. this story in particular. and _ on these for a long time. this story in particular. and the _ in particular. and the support that bbc breakfast has given to us and shown_ bbc breakfast has given to us and shown it _ bbc breakfast has given to us and shown it to children with similar needs— shown it to children with similar needs as — shown it to children with similar needs as rob.— shown it to children with similar needs as rob. ~ ., ., , ., needs as rob. what was involved in terms of the _ needs as rob. what was involved in terms of the coordination? - needs as rob. what was involved in terms of the coordination? you - needs as rob. what was involved in | terms of the coordination? you have had so many big names read these stories. when you thought about rob, why? and when it came to the practicalities of it. this why? and when it came to the practicalities of it.— practicalities of it. as you say, over recent — practicalities of it. as you say, over recent months _ practicalities of it. as you say, over recent months we - practicalities of it. as you say, over recent months we have i practicalities of it. as you say, . over recent months we have done practicalities of it. as you say, - over recent months we have done some really special stories. we had mel's ailing error list —— we had rose do

ourfirst bsl story. ailing error list —— we had rose do our first bsl story. we had ailing error list —— we had rose do ourfirst bsl story. we had our first story read using braille and now rub. it is not all about the a—list is. it about making sure children watching see themselves reflected back on screen. cbeebies is about making sure everyone is working. i make sure we have a huge range of diversity of telling stories —— michael making sure everyone is included. bedtime stories should be accessible for everyone. with rub it was an honour, i worked closely with his wife to make sure we got it absolutely spot on. he uses the communication device. one night lindsay rang me in a panic saying it might read it really quickly! and just speed and through. perhaps we should think

about popping pauses in it. so we worked closely with the amazing company who put the technology into the computer to ensure it had those natural pauses that we would read, and how rob would want it to be heard and the company where wonderful, putting on the pauses, going round to his house, ensuring he was completely happy. find going round to his house, ensuring he was completely happy. and also the intonation _ he was completely happy. and also the intonation was _ he was completely happy. and also the intonation was right _ he was completely happy. and also the intonation was right and - he was completely happy. and also the intonation was right and they i the intonation was right and they didn't sound robotic. hour the intonation was right and they didn't sound robotic. how incredible is that? his— didn't sound robotic. how incredible is that? his accent _ didn't sound robotic. how incredible is that? his accent is _ didn't sound robotic. how incredible is that? his accent is on _ didn't sound robotic. how incredible is that? his accent is on screen - didn't sound robotic. how incredible is that? his accent is on screen so i is that? his accent is on screen so it is a very natural recording and we were thrilled to have them and the family in the studio. we we were thrilled to have them and the family in the studio.— we were thrilled to have them and the family in the studio. we saw in that report — the family in the studio. we saw in that report of _ the family in the studio. we saw in that report of the _ the family in the studio. we saw in that report of the youngsters - the family in the studio. we saw in that report of the youngsters who l that report of the youngsters who faced similar challenges but it works in both senses, people who don't have to use equipment like that, it is a learning curve to see what can be done. it that, it is a learning curve to see what can be done.— what can be done. it really is a learnin: what can be done. it really is a learning curve. _ what can be done. it really is a learning curve. we _ what can be done. it really is a learning curve. we want - what can be done. it really is a learning curve. we want to - what can be done. it really is a | learning curve. we want to kind what can be done. it really is a . learning curve. we want to kind of inspire and educate our audience and to make sure that their eyes light up to make sure that their eyes light up and go, while, i could use

braille. i showed up and go, while, i could use braille. ishowed my up and go, while, i could use braille. i showed my little boy laura's story and took some braille home and made sure he now, aged three knows the word braille and that stories can be read that way. they are amazing with all the different abilities. you they are amazing with all the different abilities.— they are amazing with all the different abilities. you are talking about the people _ different abilities. you are talking about the people you _ different abilities. you are talking about the people you have - different abilities. you are talking about the people you have had i about the people you have had already reading, and the list is very, very impressive. in the office, is there a top ten? aha, very, very impressive. in the office, is there a top ten? a wish list? there _ office, is there a top ten? a wish list? there certainly _ office, is there a top ten? a wish list? there certainly is _ office, is there a top ten? a wish list? there certainly is but i'm i office, is there a top ten? a wish | list? there certainly is but i'm not allowed to reveal it, i'm afraid. fii allowed to reveal it, i'm afraid. of course not. allowed to reveal it, i'm afraid. of course not- big — allowed to reveal it, i'm afraid. of course not. big surprises - allowed to reveal it, i'm afraid. of course not. big surprises but i allowed to reveal it, i'm afraid. of course not. big surprises but we i allowed to reveal it, i'm afraid. 0f| course not. big surprises but we do have a wish — course not. big surprises but we do have a wish list. _ course not. big surprises but we do have a wish list. we _ course not. big surprises but we do have a wish list. we also _ course not. big surprises but we do have a wish list. we also make i course not. big surprises but we do| have a wish list. we also make sure that stories like rob's happen and for me that is hugely powerful. iwho for me that is hugely powerful. who have ou for me that is hugely powerful. who have you had _ for me that is hugely powerful. who have you had on _ for me that is hugely powerful. who have you had on that you thought you would never get and you did? goodness. well, harry styles was

incredible and made a massive impact. incredible and made a massive im act. ~ , ., incredible and made a massive imact. ~ ., incredible and made a massive imact. impact. when you say a massive im act, impact. when you say a massive impact. how _ impact. when you say a massive impact. how do _ impact. when you say a massive impact, how do you _ impact. when you say a massive impact, how do you get - impact. when you say a massive impact, how do you get that i impact, how do you get that feedback, how do you know someone has made that? he may be a big name to adults and children mayjust go, whatever. we to adults and children may 'ust go, whatever. ~ ,., ., , to adults and children may 'ust go, whatever. ~ ., , ., ., whatever. we get so many amazing e-mails through — whatever. we get so many amazing e-mails through so _ whatever. we get so many amazing e-mails through so it _ whatever. we get so many amazing e-mails through so it is _ whatever. we get so many amazing e-mails through so it is not - whatever. we get so many amazing e-mails through so it is not only i e—mails through so it is not only the press impact and our social team, the impact of our grown—ups team. we do get comments coming in constantly but ijust really hope that this story means so much. it absolutely will. can i ask, who has been your most kind of enthusiastic reader? some people do voices and embellish the story even more. is there someone whojumps embellish the story even more. is there someone who jumps out? i there someone whojumps out? i series produced something special and worked with children with special needs so i have worked very much with justin special needs so i have worked very much withjustin and mr tumble and we have a story coming out for christmas, he is reading the first story time at told story called the

night before christmas. justin is a legend that we recently had andy day. we have some wonderful storytellers and we have a lot to learn from them. it storytellers and we have a lot to learn from them.— learn from them. it is a brilliant story and _ learn from them. it is a brilliant story and your _ learn from them. it is a brilliant story and your enthusiasm i learn from them. it is a brilliant story and your enthusiasm just | learn from them. it is a brilliant i story and your enthusiasm just leaps out. than story and your enthusiasm 'ust leaps out. �* ., ., ., , story and your enthusiasm just leaps out. �* ., ., ., , | story and your enthusiasm just leaps out-_ i hope i out. an honour to be here. i hope out. an honour to be here. i hope ou aet out. an honour to be here. i hope you get your— out. an honour to be here. i hope you get your wish _ out. an honour to be here. i hope you get your wish list. _ out. an honour to be here. i hope you get your wish list. you i out. an honour to be here. i hope you get your wish list. you can i out. an honour to be here. i hope i you get your wish list. you can too. you can hear rob's bedtime story at 6:50 this saturday on cbeebies and bbc iplayer. you're watching bbc breakfast, it's 8.59.

this is bbc news. i'm ben brown — the headlines at 9. 23 ambulances with patients. more than 10,000 ambulances are getting stuck every week in long queues outside a&e units in england — the highest since records began. this is a whole system failure. it's just really traumatic for her, and to see a family member like that, it'sjust horrid, absolutely horrible. a black british charity campaigner who was asked at a royal reception "where are you really from?" tells the bbc her treatment was down to racism and not the lady in waiting's age. he was say —— are we saying that

because of your age