good morning, welcome to breakfast withjon kay and nina warhurst. our headlines today. more industrial action in the run up to christmas. this time thousands of ambulance staff are to go on strike. prince harry and meghan receive a human rights award just days before their explosive netflix documentary is due to air. good morning. for the rest of this week it is turning colder by day and by night. the met office has weather warnings out for a snow and ice in northern scotland, ice in eastern england, wales and northern ireland. details later in the programme.

yes, the cold weather most of us have been dreading is on its way as all of us are facing costa issue —— cost of living issues. what are your rights if your parcel is delivered damaged? with christmas deliveries in full flow, i'll be looking at how you can claim when things go wrong. good morning from doha. the shocks keep on coming at this world cup, as morocco beat spain on penalties to reach the quarter finals for the first time. good morning. it's wednesday, the 7th of december. our main story. industrial action by public and private sector workers is set to escalate further in the weeks up to christmas, with ambulance staff in england and wales the latest to announce a series of walkouts. paramedics, call handlers and other workers will go on strike on the 21st and 28th of this month in a dispute over pay, but unions say it will only affect non—life threatening calls. tim muffett reports.

another winter walk—out. ambulance staff across much of england and wales are the latest workers to announce plans for industrial action. the strike, on december the 21st, will involve paramedics, call handlers and support staff from the three main ambulance unions. members of the gmb union will also walk out on december 28th. it's both physically and mentally draining, ourjob. jason has been a paramedic in dudley in the west midlands for 20 years. but over the past 12 months he says many colleagues have had enough and left, and he's often unable to take patients into overcrowded hospitals. to get there and go and tell a patient they've got a two, three, four, six, seven hour wait in the back of an ambulance, it's heartbreaking. our staff often experience violence and aggression. do you think there's a risk this strike will alienate members the public?

i hope the public will stand and support us. nhs sites and trusts have set up food banks for staff. we've been left with no choice. the strike will only affect non—life—threatening call—outs, but it could mean that people who have suffered trips and falls won't be seen by ambulance crews. the nhs confederation, which represents health care managers, said that if for any reason emergency care was affected, the army could be mobilised to help out. it will be the first time in eight years that ambulance staff have gone on strike. the government says union demands for above inflation pay rises are simply unaffordable. tim muffett, bbc news. the government has announced plans to make more use of the private sector to help cut the record number of nhs patients in england waiting for care. a new taskforce will meet at downing street to help the nhs deliver the target of eliminating all waits of more than 18 months by april next year.

the plan is likely to include collaboration with private clinics on eye, knee and hip operations. the duke and duchess of sussex have appeared on stage in new york to receive an award for taking what the organisers called "a heroic stand against structural racism in the monarchy". the event took place less 36 hours before the release of the netflix docuseries, harry and meghan, in which the couple are expected to reveal more about their rift from the royal family. our north america correspondent nada tawfik�*s report contains flashing images. the duke and duchess of sussex stepped in front of the cameras in new york for a star—studded gala. standing next to them, the daughter of robert f kennedy, who chose them as recipients of the ripple of hope award, alongside ukraine's president, volodymyr zelensky. kerry kennedy previously praised them for taking, as she put it, a heroic stand against structural racism

in the monarchy. you know, we're so proud of their work on racial justice and on mental health parity and awareness. and the multitude of things that they have done, showing up when people really need them. harry and meghan first made allegations of racism in an interview with oprah winfrey last march. prince william responded at the time that the royal family was very much not a racist family. in the same interview the duchess discussed her own struggles with mental health and suicidal thoughts. on stage in new york she was asked about that. she said it hadn't been easy, but it was worth it if it gave even one person help. the evening did light great mike did have its lighter moments. to be honest, have its lighter moments. to be honest. kerry. _ have its lighter moments. to be honest. kerry. i— have its lighter moments. to be honest, kerry, ithought- have its lighter moments. to be honest, kerry, i thought we - have its lighter moments. to be l honest, kerry, i thought we were going on a date night. ifind it

strange that we are sharing a room with 1500 other people. this is completely unexpected. it is nice to share date night with all of you. thank you for coming. harry and meghan have not shied away from the spotlight, and from speaking their mind. and here, this prestigious award honours them for doing exactly that. nevertheless, there has been scrutiny and it will only intensify when their netflix episodes are released. no one sees what's happening behind closed doors. the first three episodes of their dog you series drops thursday. at least one celebrity year plans to watch it. i don't know enough genuinely about accusations of racism within the royal family to comment about that, i really don't. i only know that in my lifetime, i'm 64 years old, in my lifetime what i've learned is racism is everywhere. what they are doing for the world,

meghan and harry, and for themselves, and to try to say, yes, themselves, and to try to say, yes, the royals are wonderful, wonderful legacy, but the world is evolving and i think we should evolve with it. harry and meghan are determined to keep control of their story with the upcoming six part series. and there is widespread speculation about what else they might reveal. nada tawfik, bbc news, new york. the government has pledged to relax restrictions on building onshore wind farms in england, after a threatened rebellion from conservative mps. rishi sunak had previously opposed relaxing the ban, saying he wanted to focus on offshore wind farms. with more details, here's our environment correspondentjonah fisher. take a look inside one of the cheapest and quickest ways of generating electricity. after years in which it's been almost impossible to build a wind turbine on english soil, change is in the air.

and this turbine in south wales is being held up as an example of how it might be done. what can you see up there, gareth? i can see all the way to the brecon beacons and the villages down there — bargoed, aberbargoed. those people who live closest to this turbine get discounts from their energy company when the wind blows. so yeah, we've got the full turbines that we can see from our property. among them is gareth. he lives just down the hill from the turbine and keeps a very close eye on his app. as long as the wind speed, so the turbine is blowing, we'll save 20%. anything over 11, there's a 50% discount on that electricity then. the conservatives have long been divided over onshore wind turbines. in 2015, after local protests, david cameron made it almost impossible to build them.

critics said they were unsightly, reduced house prices, and that the land should be used to grow food. borisjohnson argues turbines will help economic growth and energy security. liz truss now backs them too. but when they were in office, the ban stayed. rishi sunak was against onshore wind in his summer leadership campaign, but with soaring gas prices, and the falling cost of renewables, pressure for a change has been growing. we would very much like to see a mindset almost being applied like we saw in the pandemic. we're in a national emergency when it comes to energy, and it's important that we do everything we possibly can. the public might not need much convincing. though divisive in the conservative party, opinion polls have consistently shown that people like onshore wind. the latest government survey shows that nearly 80% of us support onshore wind in a general way. but what if that wind turbine was going to be

built near where we live? well, the survey shows that 43% of us would be happy with that, with 12% unhappy, with the rest, not expressing a view either way. people pay a lot of money to live in the countryside, and you do have these popping up everywhere. but i'm forthem. yeah, hundred percent forthem. i'd rather look at these all day than smog in the air. with costs rising, would you live near a turbine if it meant money off your bill? jonah fisher, bbc news in south wales. our chief political correspondent nick eardley is in westminster. it seems like rishi sunak has changed his mind on this. what does that tell us about the control he has over his own mps? morning. yeah, rishi sunak said _

has over his own mps? morning. yeah, rishi sunak said in _ has over his own mps? morning. yeah, rishi sunak said in the _ has over his own mps? morning. yeah, rishi sunak said in the summer - has over his own mps? morning. yeah, rishi sunak said in the summer when l rishi sunak said in the summer when he was _ rishi sunak said in the summer when he was standing to be conservative leader_ he was standing to be conservative leader that he would keep the effective ban on onshore wind, but it was_ effective ban on onshore wind, but it was a _ effective ban on onshore wind, but it was a rebellion from his own mps, including _ it was a rebellion from his own mps, including his — it was a rebellion from his own mps, including his predecessors liz truss and boris _ including his predecessors liz truss and borisjohnson, and some pretty prominent _ and borisjohnson, and some pretty prominent backbenchers in the conservative party, which are basically— conservative party, which are basically forced him to do this. and it's interesting because it's not the first— it's interesting because it's not the first time he has been forced to do a sort _ the first time he has been forced to do a sort of— the first time he has been forced to do a sort of u—turn in the past few days _ do a sort of u—turn in the past few days there — do a sort of u—turn in the past few days. there was the housing u—turn on monday— days. there was the housing u—turn on monday when he was forced to water— on monday when he was forced to water down some plans to introduce targets _ water down some plans to introduce targets in— water down some plans to introduce targets in england for house building for various areas. and i think— building for various areas. and i think it — building for various areas. and i think it tells us that although rishi — think it tells us that although rishi sunak is probably in a bit more — rishi sunak is probably in a bit more of— rishi sunak is probably in a bit more of a _ rishi sunak is probably in a bit more of a comfortable position than some _ more of a comfortable position than some of— more of a comfortable position than some of his — more of a comfortable position than some of his predecessors were earlier— some of his predecessors were earlier this year, when we were covering — earlier this year, when we were covering constant crises in government, there are still some tensions— government, there are still some tensions in— government, there are still some tensions in his party. there are still— tensions in his party. there are still some _ tensions in his party. there are still some conservative mps prepared to flex _ still some conservative mps prepared to flex their muscles over things

they are — to flex their muscles over things they are not happy about. and it does _ they are not happy about. and it does nrean — they are not happy about. and it does mean that the prime minister, yes, he _ does mean that the prime minister, yes, he is— does mean that the prime minister, yes, he is in— does mean that the prime minister, yes, he is in control, yes, he is a fairly— yes, he is in control, yes, he is a fairly comfortable position at the nronrent, — fairly comfortable position at the moment, but there are a few areas where _ moment, but there are a few areas where there — moment, but there are a few areas where there could be trouble for hinr~ _ where there could be trouble for hinr~ and — where there could be trouble for him. and he is not in a position where — him. and he is not in a position where he — him. and he is not in a position where he can be completely certain that everything he wants to do will be doable. he has got a majority but it doesn't— be doable. he has got a majority but it doesn't always mean that he can do those _ it doesn't always mean that he can do those things. for it doesn't always mean that he can do those things.— it doesn't always mean that he can do those things. a court in new york has convicted donald trump's family property business of 17 counts of tax fraud, and other financial crimes. the trump organisation was found guilty of providing luxury perks to executives, including cars and private school fees, which weren't taxed. it now faces a fine of more than £1.3 million. mr trump has criticised the trial as politically motivated, but neither he nor his family members were personally on trial. stephen flynn has been elected as the snp's new westminster leader following the resignation of ian blackford.

the aberdeen south mp defeated alison thewliss, who is seen as being closer to first minister nicola sturgeon, in a vote of the party's mps. one of mr flynn's first duties will be to face rishi sunak at prime minister's questions today. the technology giant apple is being sued in a us court by two women who say its airtag product enabled former partners to stalk them. the small trackers are designed to be placed on wallets or keys to prevent them from being lost. apple has not commented on the lawsuit, but has previously said its devices contain several measures that prevent unwanted tracking. and all change on the great british bake off again. matt lucas has announced he is stepping down as a presenter of the great british bake off. he described his three series on the show as a delicious experience, but said he is "passing the baguette on to someone else" so he can focus on other projects. channel 4 has not announced a replacement host.

iam i am always available to make some cake! ., ,., i am always available to make some cake! ., . , ., ~' i am always available to make some cake! ., . , ., ,, ., , cake! not so much they work a bit, 'ust the cake! not so much they work a bit, just the eating- _ cake! not so much they work a bit, just the eating. it _ cake! not so much they work a bit, just the eating. it is _ cake! not so much they work a bit, just the eating. it is 14 _ cake! not so much they work a bit, just the eating. it is 14 minutes - just the eating. it is 1a minutes past six and it is really cold out there for lots of us this morning. and it is getting colder.— and it is getting colder. yes, noticeable _ and it is getting colder. yes, noticeable switch _ and it is getting colder. yes, noticeable switch this - and it is getting colder. yes, noticeable switch this week. | noticeable switch this week. morning, carol. good morning. you are absolutely right. it is a cold start to the day. many at freezing or below. as we go through the rest of the week it is going to turn colder by day and by night. sharp frosts. watch out for icy stretches. some of us will see some snow showers. this is roughly where we expect these now to be. across northern scotland, the met office has a warning out for both snow and fries. to said to centimetres. townsend —— tend to send... across

eastern england there is the risk of ice and some snow showers. ice across parts of northern ireland and wales tomorrow. the lowest chance of snow will be in central areas. it doesn't mean we won't necessarily see some wintry showers. what we have this morning as well as a widespread frost are the snow showers piling in on this brisk northerly wind across scotland. on the east coast we are prone to some showers. today at times they will be wintry, even at lower levels. towards the west we have some showers. on the hills of northern ireland and wales they could be wintry. a lot of dry weather and a fair bit of sunshine. feeling cold. temperatures two in aberdeen, five in london. and on the strength of the wind, especially in the north and north—east, this is how it will feel. —— add on the strength of the wind. it is a day again for wrapping up wind. it is a day again for wrapping up warmly. as we head through the evening and overnight, you can still see a lot of clear skies. a colder

night than last night. snow showers in northern scotland at low levels. some of times at low levels in eastern england, especially the north york moors. these are the overnight lows. —5, potentially —6. a widespread frost in the cold start tomorrow. thank you. that chart is getting bluer and bluer. you thank you. that chart is getting bluer and bluer.— bluer and bluer. you have been warned. bluer and bluer. you have been warned- 16 _ bluer and bluer. you have been warned. 16 minutes _ bluer and bluer. you have been warned. 16 minutes past - bluer and bluer. you have been warned. 16 minutes past six. i the plunging temperatures will make the roads more hazardous. our reporterjo black is at a gritting depot near birmingham. to get a sense of what the challenges are for the staff because it is going to be a busy few days. morning. it is going to be a busy few days. morninu. ~ ., ~ it is going to be a busy few days. morninu. a, . ., ., morning. morning. we are at sandwell. — morning. morning. we are at sandwell, about _ morning. morning. we are at sandwell, about five - morning. morning. we are at sandwell, about five miles i morning. morning. we are at - sandwell, about five miles outside of the _ sandwell, about five miles outside of the city — sandwell, about five miles outside of the city centre of birmingham. you can— of the city centre of birmingham. you can probablyjust see over there the trucks _ you can probablyjust see over there the trucks lined up. it looks like they— the trucks lined up. it looks like they are — the trucks lined up. it looks like they are not doing much at the nronrent — they are not doing much at the moment. they have been out overnight spreading _ moment. they have been out overnight

spreading 30 tonnes of grit, which is about— spreading 30 tonnes of grit, which is about 400 miles of roads in this area _ is about 400 miles of roads in this area so _ is about 400 miles of roads in this area so yes, _ is about 400 miles of roads in this area. so yes, they are here at the moment— area. so yes, they are here at the moment trut— area. so yes, they are here at the moment but they will be out again later moment but they will be out again tater in— moment but they will be out again tater in the — moment but they will be out again later in the day. and of course this is the _ later in the day. and of course this is the weather that most of us have been _ is the weather that most of us have been dreading as we face the cost of living _ been dreading as we face the cost of living issues that we are all facing _ living issues that we are all facing. yes, we know it is winter and cold — facing. yes, we know it is winter and cold weather is a feature of winter — and cold weather is a feature of winter. but we have had quite a mild autumn~ _ winter. but we have had quite a mild autumn~ so — winter. but we have had quite a mild autumn. so lots of organisations and charities— autumn. so lots of organisations and charities are — autumn. so lots of organisations and charities are trying to warn us not to get— charities are trying to warn us not to get caught out. the uk health security— to get caught out. the uk health security agency and the met office haveissued security agency and the met office have issued a level three cold weather — have issued a level three cold weather alert, which is what it says on the _ weather alert, which is what it says on the tin — weather alert, which is what it says on the tin it— weather alert, which is what it says on the tin. it is an alert telling people — on the tin. it is an alert telling people like social services and health — people like social services and health care services to look out for vulnerable — health care services to look out for vulnerable people in the community. we know— vulnerable people in the community. we know the weather can play havoc with people who have pre—existing conditions — with people who have pre—existing conditions. if you can't warm your home, _ conditions. if you can't warm your

home, it — conditions. if you can't warm your home, it can— conditions. if you can't warm your home, it can impact on your mental health _ home, it can impact on your mental health we — home, it can impact on your mental health. we are being told to be prepared — health. we are being told to be prepared for the cold weather. don't -et prepared for the cold weather. don't get caught— prepared for the cold weather. don't get caught out. look after vulnerable people if you can and look after — vulnerable people if you can and look after ourselves and keep warm. 0k, stay— look after ourselves and keep warm. ok, stay warm. thank you. let's take a look at today's papers. the impact of the upcoming strike by ambulance staff leads the telegraph. it warns that elderly people who fall at home are facing being left without an ambulance when paramedics and 999 callers walk out later this month. meanwhile, the times says ambulance bosses will plead with unions to protect heart attack and stroke patients amid fears they could suffer. the mirror leads on tributes from the father of stella—lily mccorkindale. the five—year—old died in intensive care with strep a. he says his daughter touched all their hearts on the icu ward. how is your spanish? and we'll take a quick look now

at the front page of spanish sports newspaper mundo deportivo. it says "ko mundial", marking the moment spain were knocked out of the world cup by morocco. another shocker. i cannot handle the penalty shoot outs. it is too much for me. ., ., ~' penalty shoot outs. it is too much for me. ., , , , for me. look at this. this is lovel . for me. look at this. this is lovely. what _ for me. look at this. this is lovely. what of _ for me. look at this. this is lovely. what of the - for me. look at this. this is lovely. what of the mirror l for me. look at this. this is . lovely. what of the mirror have for me. look at this. this is - lovely. what of the mirror have done this morning. they have matched up this morning. they have matched up this picture of harry kane preparing for the world cup, the big game against france at the weekend, with against france at the weekend, with a picture there of harry kane when he was just a picture there of harry kane when he wasjust eight a picture there of harry kane when he was just eight years old, his shoelaces undone and a tennis ball, but exactly the same pose. who shoelaces undone and a tennis ball, but exactly the same pose. who would have thought — but exactly the same pose. who would have thought it? _ but exactly the same pose. who would have thought it? i _ but exactly the same pose. who would have thought it? i just _ but exactly the same pose. who would have thought it? ijust shows, - but exactly the same pose. who would have thought it? ijust shows, all- have thought it? ijust shows, all the training and the dieticians, but actually, it isjust the training and the dieticians, but actually, it is just there, the the training and the dieticians, but actually, it isjust there, the pure instinct. actually, it is 'ust there, the pure instinct. ., , actually, it is 'ust there, the pure instinct. , , , actually, it is 'ust there, the pure instinct. , , instinct. hope doses laces up on saturda . instinct. hope doses laces up on saturday. this _ instinct. hope doses laces up on saturday. this story _ instinct. hope doses laces up on saturday. this story is _ instinct. hope doses laces up on

saturday. this story is from - instinct. hope doses laces up on saturday. this story is from the | saturday. this story is from the times. a saturday. this story is from the times- a young _ saturday. this story is from the times. a young author, - saturday. this story is from the times. a young author, she - saturday. this story is from the i times. a young author, she went saturday. this story is from the - times. a young author, she went to a book signing. hardly anybody turned up. she said, only two people came to my book signing. 37 people were supposed to go. she has had some lovely responses. one from margaret atwood. she says, i did a signing where nobody came except somebody wanted to buy some scotch tape. stephen king, the american novelists, for his first signing of salem is large, one person turned up. a fat kid, he says. even the beatles had gigs in the early days when nobody was there. that beatles had gigs in the early days when nobody was there.- beatles had gigs in the early days when nobody was there. at least she has had some _ when nobody was there. at least she has had some back-up _ when nobody was there. at least she has had some back-up and _ when nobody was there. at least she has had some back-up and some - when nobody was there. at least she i has had some back-up and some good has had some back—up and some good endorsements. i has had some back-up and some good endorsements— endorsements. i think they call it character building. _ endorsements. i think they call it character building. underneath . endorsements. i think they call it i character building. underneath that there is no picture. you will have to picture a robert redbreast yourself. robert redbreast behaviour change when there is aggressive traffic around and lots of people. when they are in rural environments they are more relaxed and make less

noise and shake their feathers less. just like the rest of us. just noise and shake their feathers less. just like the rest of us.— just like the rest of us. just like the rest of _ just like the rest of us. just like the rest of us, _ just like the rest of us. just like the rest of us, yeah. _ just like the rest of us. just like the rest of us, yeah. i - just like the rest of us. just like the rest of us, yeah. i was - just like the rest of us. just like the rest of us, yeah. i wasjustl the rest of us, yeah. i was just thinking about how much road rage gets to me. share thinking about how much road rage gets to me— gets to me. are we more relaxed if we live in rural— gets to me. are we more relaxed if we live in rural areas? _ gets to me. are we more relaxed if we live in rural areas? i _ gets to me. are we more relaxed if we live in rural areas? i suppose i gets to me. are we more relaxed if| we live in rural areas? i suppose we are. it is that whole escape to the countryside thing and chill out. who countryside thing and chill out. who sits in a room _ countryside thing and chill out. who sits in a room and _ countryside thing and chill out. ilfg�*uf? sits in a room and thinks, countryside thing and chill out. t'e"i;r> sits in a room and thinks, let's measure the aggression of a robin redbreast? 21 measure the aggression of a robin redbreast? ' , , , it's parcel delivery season — but what are your rights if your goods are lost or damaged in transit? that has happened to me this christmas. ben's got more on this. morning. you say it happened to you already, would suggest you have gone on and ordered stuff, which is better than i have done. let's talk about the right people have.

yes, it's that time of the year again. but with all the extra pressure on courier firms to get parcels to you on time, sometimes things go wrong. this is what we're talking about. there are lots of pictures on social media at the moment, where people claim their parcels have been delivered in bad condition, squashed, ripped open and sometimes items missing. 64% of people have suffered a problem with a parcel delivery, according to the regulator ofcom, which has warned that delivery firms must get better at handling complaints. there'll be introducing some new rules next year, which they hope will cut down on the number of bad experiences. so, what are your options if you have an issue? first of all, take a picture. evidence is key. if the goods are damaged in transit, the consumer rights act makes the retailer responsible for resolving the situation. you can request a refund, replacement or repair. the retailer is only responsible for the goods up until the point they're delivered. so if the parcel is left in a safe

place, or with a neighbour, and something then goes wrong, your rights are diminished. complain as soon as possible. if you paid for a specified timed delivery and it arrived late, you should be entitled to a refund. again, it is best to contact your retailer in the first instance. but before you do, check which courier service is dealing with your parcel. remember, royal mail workers are striking on various days throughout december, and disruption is expected. if you have sent a parcel which has gone missing or is late, you need to contact the courier directly. there are different rules depending on which company you use, so get in touch as soon as possible to see what compensation you may be entitled to. if you have received a damaged parcel, we want to see your pictures. you can get in touch in the usual ways. i'll be putting questions to a consumer rights expert later in the programme. so, plenty for us to think about and

to unravel for you, and on rap, when it comes to parcels. to unravelfor you, and on rap, when it comes to parcels.— it comes to parcels. thanks. i got a refund for something _ it comes to parcels. thanks. i got a refund for something i _ it comes to parcels. thanks. i got a refund for something i ordered, - it comes to parcels. thanks. i got a l refund for something i ordered, that just said it was last in the process of posting. you just want your product. of posting. you 'ust want your roduct. ., ., of posting. you 'ust want your roduct. ., ,, ., product. yeah. i think also the thin is, product. yeah. i think also the thing is. it _ product. yeah. i think also the thing is. it is— product. yeah. i think also the thing is, it is not _ product. yeah. i think also the thing is, it is notjust - product. yeah. i think also the thing is, it is notjust about. product. yeah. i think also the | thing is, it is notjust about the goods. it is the stress involved. if you have got something and you leave it until the last minute, cutting it fine, you have all the stress of thinking it is not going to arrive. exactly. i am going to hit the high street this week. it exactly. i am going to hit the high street this week. iii it exactly. i am going to hit the high street this week.— exactly. i am going to hit the high street this week. if it gets damaged ou onl street this week. if it gets damaged you only have _ street this week. if it gets damaged you only have yourself— street this week. if it gets damaged you only have yourself to _ street this week. if it gets damaged you only have yourself to blame. i you only have yourself to blame. thank you. time now to get the news, travel and weather where you are. good morning from bbc london with me, alison earle. the met office has issued a level 3 cold weather alert, starting this evening, when temperatures could drop to minus 3. it means social and healthcare services are required

to take action to protect high—risk groups like the homeless. expect very cold nights, frost and icy roads. the alert is in place until monday morning. haringey council has given the green light for hundreds of new homes on the broadwater farm estate in tottenham. the scheme will involve knocking down two blocks that are now vacant. they were found to be unsafe following inspections carried out after the grenfell tower fire. it follows a resident ballot where 85% backed plans for an improvement programme. a woman who survived after being run over by two tube trains is now fundraising for a bionic arm. sarah de lagarde was at high barnet station when the accident happened in september. she lost two limbs, but is now learning to walk again and drew strength from a trip to mount kilamanjaro only weeks before. i need to just pull the same energy together that i did when i climbed that mountain.

but especially because in my mind's eye, i could see my my daughters. i know that i texted them before and said, like, i was going to be coming home. that was what kept me alive. keepers at whipsnade zoo have created a winter wonderland for their asian elephant herd, including their newest arrival. baby nang phaya is three months old. her name is the thai word for queen — a tribute to elizabeth ii, who fed the elephants on a visit to the zoo in 2017. travel now, and this is how the tubes are looking... there's no service between south harrow and uxbridge due to a signal failure at rayners lane. there are also changes to some services on the overground between gospel oak to barking riverside. a good service on all other lines. now on to the weather. good morning. it is a very cold start this morning.

the temperature is going to get colder. today we have plenty of sunshine, albeit for a little bit of cloud first thing. that cloud sinking away south, becoming brightly plenty of sunshine through the afternoon. temperatures in the north—westerly breeze 4, 5 celsius. it is feeling cold. it is dry and clear overnight tonight and the temperature is set to drop down below zero. —3 the minimum temperature. we could see one or two spots locally at —4. a widespread frost as we head into thursday. you can see, we are hanging onto this cold air through the course of thursday. the northerly flow. but we have plenty of sunshine through tomorrow. temperatures though really struggling. some places not getting much above 1 or 2 celsius. so a very cold day. as we head towards friday and into the weekend, the temperature stays very cold, especially at night time. the windfalls a bit lighter so we increase the risk of freezing mist and fog. there's lots more on our website and social media, including why fenwicks on new bond street is closing its doors after 130 years. that's it for now, i'm back

in around half an hour. hello, this is breakfast withjon kay and nina warhurst. coming up on this morning's programme... he spends his spare time in a "warm bank" and his pocket money on school dinners. we'll hear how 12—year—old mackenzie is trying to help his family as the cost of living crisis bites. tom burke is back as the private detective cormoran strike, and this time he's starring in the bbc drama alongside his own mum. he'll be on the sofa to tell us more. and the sequel to the highest—grossing movie of all time held its world premiere in london last night. we'll have a look at "avatar: the way of water." as we've been hearing this morning,

thousands of ambulance staff in england and wales will go on strike before christmas, adding to a wave of disruption in disputes about pay. news of this walkout comes amid growing concerns over ambulance response times, with one region in particular showing a significant rise in the number of patients who have died after a delay. the figures from west midlands ambulance service were uncovered by a freedom of information request from bbc newsnight. david grossman reports. how far away are they? ijust assumed, like 90% of other people that when you ring 909 and you call for an ambulance, that within a few minutes, that one will be with you. i have no idea. when darren childs'12—month—old daughter myla had a seizure

and for a time stopped breathing, it took 47 minutes for the ambulance to come. the target for the average response time on such a serious life or death call is seven minutes. it was horrendous. it's every parent's worst nightmare. mercifully, darren's daughter survived, but sadly, many do not. data obtained by newsnight through a freedom of information request paints a worrying picture. in the whole of 2020, west midlands ambulance service had just one patient, who was dead by the time the ambulance turned up following a delay. so far this year, up until september, the total is 37. and that is with three months' data still to come. as we've heard repeatedly, one of the big problems is ambulances being stuck outside hospitals, unable to hand over patients. over a single day, newsnight journalists monitored ambulances at five hospitals, covered by west midlands ambulance service to see just how bad the problem is right now. on the day we recorded data,

the longest an ambulance had to wait to hand over a patient was worcester royal, 21 hours, at princess royal hospital in telford, 19 hours, at alexandra hospital in redditch, 8 hours, at royal stoke, 15 hours, and at royal shrewsbury more than 20 hours. problems at the ambulance trust go far deeper than just delays. the number of serious incidents defined as an avoidable, serious outcome caused by problems with care has shot up over 400% so far this year, compared with the same period last year. however, half of them are not directly attributed to delays. minutes of the ambulance trust board meeting suggests part of the rise in serious incidents is down to mismanagement of things like choking and cardiac arrest. newsnight�*s been told by a senior ambulance trust insider that actually most of these serious incidents have their root cause in the long delays. experienced staff, we were told, are getting fed up of hanging around

outside hospitals for an entire shift, so they're leaving theirjobs. and in their place, the new recruits. well, they're hanging around outside hospitals, so they're not getting experience of the range of problems that they're going to have to deal with safely. childs, darren, was duly elected councillor for the town council. after what happened to his daughter, darren childs ran for and won a seat on his local council. his one manifesto pledge to try to sort out the ambulance delays. six months on, and he says things have got measurably worse. the stories have gone from we waited three, four hours to five, six hours, to eight, nine hours. so now you've got people waiting nine hours for ambulances. nine hours? nine hours just for an ambulance. i think that the nhs isn't just in crisis any more. i think the nhs is failing and we are losing the nhs, and i think that this winter's pressures are going to be the thing

that topples the nhs over. that report was by newsnight�*s david grossman. in a statement, west midlands ambulance service said it is working very hard to prevent delays but it depended on other parts of the health service admitting patients quickly. the department of health in england says it is taking urgent action to support the ambulance service, including offering an extra £500 million to speed up hospital discharge and free up beds. those concerns over the state of ambulance services come as staff members — including paramedics and call handlers — prepare to go on strike on the 21st of this month in england and wales. gary smith is general secretary of the gmb union, which is co—ordinating the walkout along with unite and unison. he joins us now from westminster. it morning to you. obviously really worrying picture in the piece from

west midlands that will make a lot of people concerned about the weeks ahead. they will be thinking, surely, these strikes can only make swears. , ., ., , , swears. one built of our members -- 110 in the ambulance _ swears. one built of our members -- 110 in the ambulance service - swears. one built of our members -- 110 in the ambulance service is - 110 in the ambulance service is telling us is these delays have led to deaths. it is over a decade of cuts. it has been a long—running developing crisis and the government has simply refused to listen up till now. we could end up in the really perverse position, when we put on emergency cover and we will negotiate out at local level, we may have more colour on strike days than normal days. that is the impact cuts have had in the service over a decade. ., ., .., decade. you are saying there could be more on — decade. you are saying there could be more on duty? _ decade. you are saying there could be more on duty? they _ decade. you are saying there could be more on duty? they will - decade. you are saying there could be more on duty? they will bring l decade. you are saying there could| be more on duty? they will bring in extra crews or the army to provide back—up? extra crews or the army to provide back-u - ? , , ., ., back-up? they will be wanting to talk to us about _

back-up? they will be wanting to talk to us about what _ back-up? they will be wanting to talk to us about what emergency | talk to us about what emergency cover looks like. we could end up with trusts looking for more cover than they are providing at the moment. the reality is we have had ten years of paytas. across the nhs, including the ambulance service. they cannot recruit and retain staff. 130,000 plus vacancies in the health service at the moment. real terms pay across the health service. and the cuts to services are decimating the service that is being provided to communities across the country. people are dying because that is. that is not hyperbole, that is a fact. people are dying because of pat and i imposed cuts coming from the tory government. we are not going to be lectured by a conservative government. ambulance and health crews did not have proper

ppe in the pandemic. her homes were turned into morgues. this government held parties while people died. it has stood by and watch the crisis unfolding the ambulance service with people being left untreated because of cuts. ., ., ., .. , , people being left untreated because of cuts. ., ., , , of cuts. you do accept lives could be lost because _ of cuts. you do accept lives could be lost because of— of cuts. you do accept lives could be lost because of your _ of cuts. you do accept lives could be lost because of your strike? i of cuts. you do accept lives could l be lost because of your strike? lies are bein: be lost because of your strike? lies are being lost _ be lost because of your strike? lies are being lost at _ be lost because of your strike? l es are being lost at the moment. be lost because of your strike? l 93 are being lost at the moment. —— lives. lives are being lost because of cuts to services. they are being lost because we cannot stop the ambulance service and the health service because the government has presided over a decade of real terms pay cuts. we will initiate emergency service cover. our members are professionals, they do this job not full pay, they do it because they can. the risk to the public is the failure of steve barclay in the tory

government to get around the table and sort out the mess. taste government to get around the table and sort out the mess.— and sort out the mess. we had 'ust seen on and sort out the mess. we had 'ust on the — and sort out the mess. we had 'ust seen on the weather i and sort out the mess. we had 'ust seen on the weather forecast h seen on the weather forecast temperatures will plummet in the next few days. that leads to people falling and having road accidents. it is christmas party season. the ambulance services under greater pressure. that will make people really worried about loved ones, about themselves and families in the weeks ahead. how do you reassure somebody who might think, if my parent is having a heart attack and michael 999, is anyone going to turn up? michael 999, is anyone going to turn u - ? michael 999, is anyone going to turn u . ? , . , . , , michael 999, is anyone going to turn u? , . , . , , ., ., , up? the services in crisis already. we had people — up? the services in crisis already. we had people waiting _ up? the services in crisis already. we had people waiting 26 - up? the services in crisis already. we had people waiting 26 hours l up? the services in crisis already. | we had people waiting 26 hours to get an ambulance. our crews are stuck in accident and emergency waiting rooms. go into an a&e department across the country and see what is happening. not enough demands. resources have not been put

on by the government to match the increase in demand. there is a crisis in the service. part of that is about pay. it cannot create and retain skilled staff. i cannot give people reassurances that they want. but i can say our members are committed, health professionals, who do not want to see people dying. they are at their wits and that is why we are in this position. the government has refused to listen for years about concerns that have happened in the health service. stephen barclay said his door is always open. he stephen barclay said his door is always open-— stephen barclay said his door is alwa soen. :, , :, :, ,, ., always open. he wants to talk. that is posturing — always open. he wants to talk. that is posturing and _ always open. he wants to talk. that is posturing and spin _ always open. he wants to talk. that is posturing and spin from - always open. he wants to talk. that is posturing and spin from him. - always open. he wants to talk. that is posturing and spin from him. hel is posturing and spin from him. he has said he is not prepared to talk about pay. we have over 130,000 vacancies in the health service. we have seen real terms pay cuts for a decade in nhs and ambulance workers. if he wants to address the crisis in

the nhs and ambulance service he will have to address the cost of living crisis and pressures are members feel every month because the pay has been cut. he members feel every month because the pay has been cut-— pay has been cut. he will speaking to us on breakfast _ pay has been cut. he will speaking to us on breakfast in _ pay has been cut. he will speaking to us on breakfast in an _ pay has been cut. he will speaking to us on breakfast in an hour. - pay has been cut. he will speaking| to us on breakfast in an hour. what question do you have we could put to him which might help to move it forward and break the deadlock? brute forward and break the deadlock? we will forward and break the deadlock? 9 will pick up the phone and will he come out and meet with our ambulance service shop stewards to hear from them first hand about pressures they are under every single day? listen to ambulance professionals about what is happening in their service at the moment. people are dying because of cuts. he needs to take his fingers out of his ear and listen to workers.— his fingers out of his ear and listen to workers. some of our viewers getting _ listen to workers. some of our viewers getting in _ listen to workers. some of our viewers getting in touch - listen to workers. some of our viewers getting in touch this i viewers getting in touch this morning. they will be reading in the that there is a broad promise from the unions to provide some of emergency cover on strike days, life

and limb cover, i think it is called. what does that mean in reality? how can you promise life and limb cover when you are on strike? ~ , and limb cover when you are on strike? 9 , ., , strike? we will put agreements in lace at a strike? we will put agreements in place at a local— strike? we will put agreements in place at a local level. _ strike? we will put agreements in place at a local level. they - strike? we will put agreements in place at a local level. they are i place at a local level. they are negotiated locally to try to ensure we have an emergency cover. the truth is, i think as emergencies unfold, what you see is health service professionals, ambulance professionals who will leave the picket lines in order to look after people. our people care passionately about the service. they do not do thisjob for money. about the service. they do not do this job for money. they have been saying for years the impact that cuts have been having on the service. we do not want to see people put at risk. our members will not want to see people put at risk. what is putting us all at risk is cuts to service and the fact we cannot recruit and retain staff. thank you forjoining us on bbc breakfast this morning. we'll be putting

some of those points to the health secretary, steve barclay, at half past seven. another shock result at the world cup — let's get the latest now from john in doha. morning. hello. it has been thrilling, hasn't it? so much excitement at the world cup. feels like to have been two big themes throughout. those shocks have lit up the world cup throughout. another one last night. the performances are big players. latest shock coming from morocco as they knocked out spain on penalties. the first penalty shoot—out in the world cup. the last remaining african nation reaching the last eight. much to the disappointment of spain, their fans and manager. one of the star players we have spoken to will be feeling a little unwanted. cristiano ronaldo of portugal. they were in action

last night. for all his startand and and quality, he was left on the bench and it did not matter as they beat switzerland 6—1. the player who came on to replace him scoring a hat—trick, no less. as patrick gearey reports. no moroccan footballer had ever had a chance like this. a pressure like this. one kick from the quarter finals, and this is how achraf hakimi does history. what a way to do it! out of pure calm, perfect chaos. a north african team in the last eight, and laid out on the canvas, mighty spain. the drum roll had long been building. morocco, who'd only got this far once before, had chances to win the game before the shootout was needed. spain's approach is to make possession almost an obsession, but it took until extra time's final seconds for them to really come close. as it turned out, pablo sarabia had hit the post, and when the match went to penalties, that happened again.

spain, who scored seven in their opening match, now couldn't beat the keeper — a hero named bono, who in morocco last night was even better than the real thing. portugal's frontman was kept offstage. cristiano ronaldo was on the bench against switzerland. he'd reacted angrily to being substituted in the last match. whatever the reason, the photographer's location told its own story. coming into the frame gonzalo ramos, ronaldo's replacement — some task, some response. commentator: that's why he was picked. - the 21—year—old from benfica was at the heart of a scintillating portuguese performance — a brilliant night when almost everything they tried came off. they finished with six. ramos finished with a superb hat trick. ronaldo got on before the end. but the focus of the football, if not all the photos, has moved elsewhere. patrick gearey, bbc news.

so we now know the full line up for the quarter finals. and that big win for morocco affects england's potential route to the final. if england beat france on saturday thenit if england beat france on saturday then it will be morocco or portugal, then it will be morocco or portugal, the winner of those two that would await in the semifinals.— await in the semifinals. england will not await in the semifinals. england will rrot be _ await in the semifinals. england will not be getting _ await in the semifinals. england will not be getting ahead - await in the semifinals. england will not be getting ahead of - will not be getting ahead of themselves as they prepare for the big game to come, the quarterfinal with france on saturday. away from the world cup, michael o'neill has agreed to return for a second stint as northern ireland manager. he succeeds ian baraclough, who was sacked in october. it will be the second time he has beenin it will be the second time he has been in charge of the side and he will lead them into the 2024 qualifying campaign for the euros. leicester head coach steve borthwick is the favourite to take over from eddiejones who was sacked yesterday.

he knows the england setup very well, serving as a forwards coach under eddiejones previously. for three years he was nrl. whoever gets the job will prepare the team for the job will prepare the team for the upcoming six nations campaign and then the world cup, which gets under way next september. plenty for him to get his teeth into if he does take on thejob. we have been kind of waterside here. for many days at this world cup. we wanted to show you, i know it is a little cold and wet back home at the moment. have a look at these lovely pictures! this is what we are given here. this beautiful sunset over the bay in the evenings. what a lovely picture! what a lovely scene! it is so exciting we thought maybe it is time we got out on the bay here. so

we have got ourselves one of these this morning. we are going to cut the ropes and not be put through this bragging any more. ifeel like you are trolling us in your cream chinos. i you are trolling us in your cream chinos. :, :, , :, :, you are trolling us in your cream chinos. :, :, , :, ., , , chinos. i wanted to give you a sense of what it is — chinos. i wanted to give you a sense of what it is like _ chinos. i wanted to give you a sense of what it is like out _ chinos. i wanted to give you a sense of what it is like out here, _ chinos. i wanted to give you a sense of what it is like out here, some - of what it is like out here, some sunshine. :, of what it is like out here, some sunshine-— of what it is like out here, some sunshine. :, ., :, :, , sunshine. thanks a lot. it does look beautiful. see _ sunshine. thanks a lot. it does look beautiful. see you _ sunshine. thanks a lot. it does look beautiful. see you later. _ sunshine. thanks a lot. it does look beautiful. see you later. do - sunshine. thanks a lot. it does look beautiful. see you later. do not- sunshine. thanks a lot. it does look beautiful. see you later. do not bet| beautiful. see you later. do not bet on it! carroll has slightly more troubling weather for us at home. temperatures are plummeting. a lovely sunrise you have got. it are plummeting. a lovely sunrise you have not. , , have got. it is. it is turning colder as — have got. it is. it is turning colder as we _ have got. it is. it is turning colder as we go _ have got. it is. it is turning colder as we go through i have got. it is. it is turning | colder as we go through the have got. it is. it is turning - colder as we go through the next few days and nights. if you are on the move, do not get if you want to find out what the weather is like when you are aware you are travelling to, you are aware you are travelling to, you can by looking at our bbc weather app. that will give you all

the information you could ever possibly need about the weather. what is happening in the next few days and nights is it is turning colder. there will be sharp frosts, icy stretches and some of us will see snow showers. turning colder. the wind coming down from the arctic. you can see how the blue covers the whole of the british isles. are you likely to see snow? in the north of scotland, yes, you are. icy stretches on some of the roads. the snow blowing and drifting. there will be blizzards. tomorrow there will be the risk of ice. we can see snow showers here and along the east coast of england. the ice and snow risk. a chance of seeing snow in central areas. we are not ruling out completely. the highest chance in scotland. we have had that scenario already this morning. it has been snowing. some snow showers on the hills of

northern ireland and wales. we continue with this through the day. some in inland areas of england and they will get down to lower levels. a lot of dry weather and a fare better sunshine. the strongest winds will be across the north—eastern northern and scotland. in the east of england it will also be cold. looking at the temperatures, three in newcastle and five in norwich, adding on the effects of the wind it will feel much colder. more like minus two or1 degrees. this evening and overnight there will be further snow showers at low levels across the north of scotland. some snow showers on the east coast. inland we could see accumulations across parts of the north yorkshire moors. we are looking at a widespread frost. many of us staying above freezing tonight. the risk of vice across northern ireland and eastern parts of england as well as northern scotland to start the day on

thursday. on thursday we continue with snow showers on the northerly wind. we are talking about northern scotland once again, eastern parts of england, western parts of scotland, then north of northern ireland and also through the irish sea and hills of wales possibly the south—west as well. a lot of the wintry weather will be on the hills. some of it will get down to lower levels in the form of sleet or wet snow. the heaviest snow is likely to be across the north of scotland. there is potential tomorrow, we could see more snow coming in at lower levels in the north—east of england. wherever you are for the next few days or nights it will be cold. iam glad i am glad john has gone i did not see all of that! let's keep it a secret. we're going to tell you now about a woman in a care home. her name is mary, she's 90

years old but she's not a resident. mary works 12—hour shifts at the home in southport, merseyside, as a carer — and she absolutely loves it. mairead smyth went to meet her. this is one of two 12 hour shifts a week for mary. she decided to drop to part—time when she turned 90. it is not a job to me, i love it. i really love it. i do not feel old because they do not make me feel old. , :, _ , because they do not make me feel old. , :, , ., because they do not make me feel old. , :, , :, i. old. they me for saying but do you ever have residents _ old. they me for saying but do you ever have residents who _ old. they me for saying but do you ever have residents who just - old. they me for saying but do you | ever have residents who just arrived here and think you are one of them? yes, and that is a good thing. the main thing about caring, i think, is getting trust. if you get dressed you are well away. you getting trust. if you get dressed you are well away.— getting trust. if you get dressed you are well away. you didn't start life here in — you are well away. you didn't start life here in southport, _ you are well away. you didn't start life here in southport, you - you are well away. you didn't start life here in southport, you came i life here in southport, you came from the same island as me when you are just from the same island as me when you arejust 16 years old. from the same island as me when you are just 16 years old.—

are just 16 years old. yes, i am from ireland, _ are just 16 years old. yes, i am from ireland, county _ are just 16 years old. yes, i am from ireland, county mayo. - are just 16 years old. yes, i am from ireland, county mayo. my are just 16 years old. yes, i am - from ireland, county mayo. my mother used to segment you had to go when you are 16 because there is no work here. 16 you are 16 because there is no work here. ' ~ :, ~:: you are 16 because there is no work here. :, ~:: ._ :, ~r you are 16 because there is no work here. ., a“, , :, r' you are 16 because there is no work here. :, ~:: ._ :, ,, ., here. 16 to 60, mary worked as an auxiliary nurse. _ here. 16 to 60, mary worked as an auxiliary nurse. her _ here. 16 to 60, mary worked as an auxiliary nurse. her retirement - here. 16 to 60, mary worked as an l auxiliary nurse. her retirement only lasted a week. i auxiliary nurse. her retirement only lasted a week-— lasted a week. i am nervous now. ma , lasted a week. i am nervous now. mary. you — lasted a week. i am nervous now. mary. you have — lasted a week. i am nervous now. mary, you havejust_ lasted a week. i am nervous now. mary, you have just won - lasted a week. i am nervous now. mary, you have just won a - lasted a week. i am nervous now. | mary, you have just won a lifetime mary, you havejust won a lifetime achievement award at the age of 90. he must feel really, really proud. i he must feel really, really proud. i am feeling honoured and humbled. ridiculous, really. she am feeling honoured and humbled. ridiculous, really.— ridiculous, really. she is an inspiration _ ridiculous, really. she is an inspiration for _ ridiculous, really. she is an inspiration for the _ ridiculous, really. she is an inspiration for the youngest| ridiculous, really. she is an - inspiration for the youngest member of staff here. i inspiration for the youngest member of staff here-— of staff here. i have done this 'ob for ten of staff here. i have done this 'ob forten years. �* of staff here. i have done this 'ob for ten years. i �* of staff here. i have done this 'ob for ten years. i am i of staff here. i have done this 'ob for ten years. i am hoping �* of staff here. i have done this job for ten years. i am hoping maybei of staff here. i have done this job - for ten years. i am hoping maybe not for ten years. lam hoping maybe not 90 but _ for ten years. lam hoping maybe not 90 but i _ for ten years. lam hoping maybe not 90 but i hope i am still going along like mary— 90 but i hope i am still going along like mary s. the 90 but i hope i am still going along like mary 5-— 90 but i hope i am still going along like ma s. :, �*, ., ., , like mary s. the home's manager says ma has like mary s. the home's manager says mary has been — like mary s. the home's manager says mary has been his _ like mary s. the home's manager says mary has been his mantle. _ like mary s. the home's manager says mary has been his mantle. mary - like mary s. the home's manager says mary has been his mantle. mary is - like mary s. the home's manager says mary has been his mantle. mary is an| mary has been his mantle. mary is an insiration mary has been his mantle. mary is an inspiration to — mary has been his mantle. mary is an inspiration to all— mary has been his mantle. mary is an inspiration to all the _ mary has been his mantle. mary is an inspiration to all the staff. _ mary has been his mantle. mary is an inspiration to all the staff. she - inspiration to all the staff. she has a role model. —— she is a role

model. she has a young heart. she is 90 but her heart is very young. the others were — 90 but her heart is very young. the others were when one of these once in our lives. this is mary's second lifetime achievement award. as for giving up work, she has no intention of giving up any time soon. you tried retirement once when you are 60, you lasted for one week, when you give it a go again no you are 90? :, you give it a go again no you are 90? ., , , ., , ., 90? no, untilthey stop me. no. i love it. 90? no, untilthey stop me. no. i love it- it— 90? no, untilthey stop me. no. i love it- it is— 90? no, untilthey stop me. no. i love it. it is not— 90? no, untilthey stop me. no. i love it. it is not work— 90? no, untilthey stop me. no. i love it. it is not work to _ 90? no, untilthey stop me. no. i love it. it is not work to make - 90? no, untilthey stop me. no. i love it. it is not work to make it i love it. it is not work to make it never has been. it has always been sort of an honour, i think. fish sort of an honour, i think. an honour- _ sort of an honour, i think. an honour. mary stop isn't she fantastic! what are women at where you could see her years of experience. exactly

the kind of care you would want if you are living in a care home. did you are living in a care home. did you see how she touched the other residents? when i am 90, mary will probably be looking after me. if there are any other marys out there doing similar roles, we would love to tell those stories in the days ahead. that has made our day, hasn't it? when avatar was released in 2009, it became the highest grossing film in cinema history, and studio bosses promised a sequel by the end of 2014. last night, a mere eight years late, that sequel had its world premiere in london. stars, including kate winslet and sigourney weaver, and directorjames cameron, were on the blue carpet for the first showing of "avatar — the way of water." our entertainment correspondent lizo mzimba was there. the high—flying first movie

is the biggest film of all time, and fans have been waiting 13 years for this sequel. it continues the story of the once humanjake sully, who's now part of the planet's indigenous population. james cameron wants this to be the first of four new, hugely expensive installments in the series. so this film really does need to be a huge smash to justify avatars 3, 4 and particularly avatar 5. i've always been nervous every time before we put a movie out into the marketplace, and this is a particularly fraught time because, after the pandemic, you know, the market has contracted somewhat, but we just have to see what happens. part of the reason for the massive success of the original film was undoubtedly its eye—popping 3d imagery. this is our home. cameron wants the emotion... i need you. ..to bejust as important as the spectacle of the movie, something backed up by the cast.

the movie is about protecting what you love. in this case, it's protecting your family. we can all relate to that. and, you know, that's very important. you know? that connectivity and taking what you care about and protecting it at all costs. you know, it's all about the emotion. the experience of the film is completely emotional. and, all the battles and all the flights and all of that is also absolutely amazing. but the heart of it is emotion. the reason why it took so much time is because his main — and sometimes only focus — is the heart of the story. it's not how many tickets he's going to sell in the box office and whether or not he's going to break a record, it's whether or not the story that he's going to create for avatar 2: the way of water is going to have the same impact from the heart. joining the cast for this film is kate winslet, as a character, whose tribe has a close relationship with the ocean. the last time she worked with james cameron also involved

rather a lot of water. it was really different because, ithink, titanic, you know, it's such a long time ago. people keep talking about, oh, its the 25th anniversary. but hang on. sorry. yes. hi. people are shouting. it's actually for us nearly 27 years since we were filming. so it's over half of my lifetime. just a totally, totally different atmosphere and energy on avatar. you know, it's reallyjim's baby, obviously coming back to it for the second time. of course, it's notjust the studio that financed this that will be keeping its fingers crossed. the film industry still hasn't fully recovered from covid, and hollywood will be keeping a close eye on a film that has the potential to do something that neither spider—man: no way home nor top gun: maverick managed. and that is become the first multibillion dollar blockbuster since the pandemic. lizo mzimba, bbc news

at the avatar 2 premiere. a good christmas watchful lots of families. —— watch for lots of families. —— watch for lots of families. looks great. just be prepared. time now to get the news, travel and weather where you are. good morning from bbc london, with me, alison earle. the met office has issued a level three cold weather alert, starting this evening, when temperatures could drop to minus three. it means social and healthcare services are required to take action to protect high risk groups like the homeless. expect very cold nights, frost and icy roads. the alert is in place until monday morning. haringey council has given the green light for hundreds of new homes on the broadwater farm estate in tottenham. the scheme will involve knocking down two blocks that are now vacant.

they were found to be unsafe following inspections carried out after the grenfell tower fire. it follows a resident ballot where 85% backed plans for an improvement programme a woman who survived after being run over by two tube trains is now fundraising for a bionic arm. sarah de lagarde was at high barnet station when the accident happened in september. she lost two limbs, but is now learning to walk again and drew strength from a trip to mount kilamanjaro only weeks before. i need to just pull the same energy together that i did when i climbed that mountain. but especially because in my mind's eye, i could see my my daughters. i know that i texted them before and said, like, i was going to be coming home. that was what kept me alive. keepers at whipsnade zoo have created a winter wonderland for their asian elephant herd, including their newest arrival. baby nang phaya is three—months—old. her name is the thai word for queen

— a tribute to elizabeth ii, who fed the elephants on a visit to the zoo in 2017. travel now, and this is how the tubes are looking. there's no service between south harrow and uxbridge due to a signal failure at rayners lane. there are also changes to some services on the overground between gospel oak to barking riverside. a good service on all other lines. now onto the weather with kate. good morning. it is a very cold start this morning. the temperature is going to get colder. today we have plenty of sunshine, albeit for a little bit of cloud first thing. that cloud sinking away south, becoming brightly plenty of sunshine through the afternoon. temperatures in the north—westerly breeze 4, 5 celsius. it is feeling cold. it is dry and clear overnight tonight and the temperature is set to drop down below zero. —3 the minimum temperature. we could see one or two

spots locally at —4. a widespread frost as we head into thursday. you can see, we are hanging onto this cold air through the course of thursday. the northerly flow. but we have plenty of sunshine through tomorrow. temperatures though really struggling. some places not getting much above 1 or 2 celsius. so a very cold day. as we head towards friday and into the weekend, the temperature stays very cold, especially at night time. the windfalls a bit lighter so we increase the risk of freezing mist and fog. there's lots more on our website and social media — including why fenwicks on new bond street is closing its doors after 130 years. that's it for now. i'm back in around half an hour. good morning, welcome to breakfast withjon kay and nina warhurst. our headlines today. more industrial action in the run up to christmas. this time thousands of ambulance

staff are to go on strike. prince harry and meghan receive a human rights award just a day before their explosive netflix documentary is due to air. good morning. for the rest of this week it is going to turn colder by day and by night, with widespread frost. a met office warning of snow in northern scotland as well as ice. ice for england and wales. details later in the programme. the trucks are back after a night of gritting as temperatures start to plummet. we are out of the water here in doha this morning. we are going to reflect on yet another shock at this world cup as morocco knock out spain. the upsets keep coming.

good morning. it's wednesday, the 7th of december. our main story. industrial action by public and private sector workers is set to escalate further in the weeks up to christmas, with ambulance staff in england and wales the latest to announce a series of walk—outs. paramedics, call—handlers and other workers will go on strike on the 21st and 28th of this month, in a dispute over pay. but unions say it will only affect non—life threatening calls. tim muffett reports. another winter walk—out. ambulance staff across much of england and wales are the latest workers to announce plans for industrial action. the strike, on december the 21st, will involve paramedics, call handlers and support staff from the three main ambulance unions. members of the gmb union will also walk out on december 28th. we will put agreements in place at a local level. they are negotiated

locally. to try and ensure we have an emergency cover. the truth is i think as emergencies unfold what you will see is health service professionals, ambulance professionals, ambulance professionals, they will probably end up leaving the picket lines to look after people. our people care passionately about the service. they certainly don't do this job for money. they have been saying for years the impact the cuts are having the service. we don't want to see people put at risk. it's both physically and mentally draining, ourjob. jason has been a paramedic in dudley in the west midlands for 20 years. but over the past 12 months he says many colleagues have had enough and left, and he's often unable to take patients into overcrowded hospitals. to get there and go and tell a patient they've got a two, three, four, six, seven hour wait on the back of an ambulance, it's heartbreaking. our staff often experience violence and aggression. do you think there's a risk this strike will alienate members the public? i hope the public will

stand and support us. nhs sites and trusts have set up food banks for staff. we've been left with no choice. the strike will only affect non—life—threatening call—outs, but it could mean that people who have suffered trips and falls won't be seen by ambulance crews. the nhs confederation, which represents health care managers, said that if for any reason emergency care was affected, the army could be mobilised to help out. it will be the first time in eight years that ambulance staff have gone on strike. the government says union demands for above inflation pay rises are simply unaffordable. tim muffett, bbc news. that will certainly add pressure to the nhs in the run—up to christmas. we'll be putting some of those points to the health secretary, steve barclay, at half past seven. the government has announced plans to make more use of the private sector to help cut the record number of nhs patients

in england waiting for care. a new taskforce will meet at downing street to help the nhs deliver the target of eliminating all waits of more than 18 months by april next year. the plan is likely to include collaboration with private clinics on eye, knee and hip operations. the duke and duchess of sussex have appeared on stage in new york to receive an award for taking what the organisers called "a heroic stand against structural racism in the monarchy". the event took place just 36 hours before the release of the netflix docuseries, harry and meghan, in which the couple are expected to reveal more about their rift from the royal family. our north america correspondent nada tawfik�*s report contains flashing images. the duke and duchess of sussex stepped in front of the cameras in new york for a star—studded gala. standing next to them,

the daughter of robert f kennedy, who chose them as recipients of the ripple of hope award, alongside ukraine's president, volodymyr zelensky. kerry kennedy previously praised them for taking, as she put it, a heroic stand against structural racism in the monarchy. you know, we're so proud of their work on racialjustice and on mental health parity and awareness. and the multitude of things that they have done, showing up when people really need them. harry and meghan first made allegations of racism in an interview with oprah winfrey last march. prince william responded at the time that the royal family was very much not a racist family. in the same interview the duchess discussed her own struggles with mental health and suicidal thoughts. on stage in new york she was asked about that. she said it hadn't been easy, but it was worth it if it gave even one person help.

the evening did have its light moments too. actually, to be honest with you, kerry, i actually thought we were going on a date night. so i found it quite weird that we're sharing the room with 1500 people. but, i mean, we don't get out much because our kids are so small and young, so this is completely unexpected. but it's nice to share date night with all of you. thank you for coming. laughter. harry and meghan have not shied away from the spotlight, and from speaking their mind. and here, this prestigious award honours them for doing exactly that. nevertheless, there has been scrutiny and it will only intensify when their netflix episodes are released. no one sees what's happening behind closed doors. the first three episodes of their docuseries drops thursday. at least one celebrity year plans to watch it. what they are doing for the world, meghan and harry, and for themselves, and to try to say, yes, the royals have a wonderful,

wonderful legacy, but the world is evolving and i think we should evolve with it. i don't know enough genuinely about accusations of racism within the royal family to comment about that, i really don't. i only know that in my lifetime, i'm 64 years old, in my lifetime what i've learned is racism is everywhere. harry and meghan are determined to keep control of their story with the upcoming six part series. and there is widespread speculation about what else they might reveal. nada tawfik, bbc news, new york. tomorrow morning our time it comes out. the first three episodes and the other three next week. the government has pledged to relax restrictions on building onshore wind farms in england after a threatened rebellion from conservative mps. rishi sunak had previously opposed relaxing the ban, saying he wanted to focus on offshore windfarms.

with more details, here's our environment correspondentjonah fisher. take a look inside one of the cheapest and quickest ways of generating electricity. after years in which it's been almost impossible to build a wind turbine on english soil, change is in the air. and this turbine in south wales is being held up as an example of how it might be done. what can you see up there, gareth? i can see all the way to the brecon beacons and the villages down there — bargoed, aberbargoed. those people who live closest to this turbine get discounts from their energy company when the wind blows. so yeah, we've got the four turbines that we can see from our property. among them is gareth. he lives just down the hill from the turbine and keeps a very close eye on his app.

as long as the wind speed, so the turbine is blowing, we'll save 20%. anything over 11, there's a 50% discount on that electricity then. the conservatives have long been divided over onshore wind turbines. in 2015, after local protests, david cameron made it almost impossible to build them in england. critics said they were unsightly, reduced house prices, and that the land should be used to grow food. borisjohnson argues turbines will help economic growth and energy security. liz truss now backs them too. but when they were in office, the ban stayed. rishi sunak was against onshore wind in his summer leadership campaign, but with soaring gas prices, and the falling cost of renewables, pressure for a change has been growing. we would very much like to see a mindset almost being applied like we saw in the pandemic. we're in a national emergency when it comes to energy, and it's important that we do everything we possibly can.

the public might not need much convincing. though divisive in the conservative party, opinion polls have consistently shown that people like onshore wind. the latest government survey shows that nearly 80% of us support onshore wind in a general way. but what if that wind turbine was going to be built near where we live? well, the survey shows that 43% of us would be happy with that, with 12% unhappy, with the rest, not expressing a view either way. people pay a lot of money to live in the countryside, and you do have these popping up everywhere. but i'm forthem. yeah, hundred percent forthem. i'd rather look at these all day than smog in the air. with costs rising, would you live near a turbine if it meant money off your bill? jonah fisher, bbc news in south wales.

our chief political correspondent nick eardley is in westminster. morning. this tells us something about— morning. this tells us something about environmental policy, but also something _ about environmental policy, but also something about the control the prime _ something about the control the prime minister is keeping anna's party? _ prime minister is keeping anna's party? doesn't it? always politics. this is— party? doesn't it? always politics. this is the — party? doesn't it? always politics. this is the second time this week that rishi — this is the second time this week that rishi sunak has had to make a concession — that rishi sunak has had to make a concession on some big policy. early in the _ concession on some big policy. early in the week— concession on some big policy. early in the week it was on housing. this one, _ in the week it was on housing. this one. as _ in the week it was on housing. this one. as we — in the week it was on housing. this one, as we have just heard, is all about— one, as we have just heard, is all about onshore wind farms in england. the new— about onshore wind farms in england. the new policy announced by the government last night means there still needs— government last night means there still needs to be local consent for a new— still needs to be local consent for a new developments. there is going to be _ a new developments. there is going to be a _ a new developments. there is going to be a consultation on exactly how that will— to be a consultation on exactly how that will work. it might mean that people _ that will work. it might mean that people get cheaper bills if there are some — people get cheaper bills if there are some wind turbines near their house _ are some wind turbines near their house if— are some wind turbines near their house. if you believe the

government, the general interpretation is that they had some constructive conversations with tory mps and _ constructive conversations with tory mps and decided this was the best way forward. but there is more to it. frankly. — way forward. but there is more to it. frankly, rishi sunak was facing a pretty— it. frankly, rishi sunak was facing a pretty big — it. frankly, rishi sunak was facing a pretty big rebellion from some of his own _ a pretty big rebellion from some of his own mps, including some big names, — his own mps, including some big names, borisjohnson, liz truss, the former— names, borisjohnson, liz truss, the former levelling up secretary, simon clarke _ former levelling up secretary, simon clarke as _ former levelling up secretary, simon clarke as well. and he has decided to back— clarke as well. and he has decided to back down. to basically come up with a _ to back down. to basically come up with a compromise, despite saying over the _ with a compromise, despite saying overthe summer in with a compromise, despite saying over the summer in the tory leadership campaign that he would keep the _ leadership campaign that he would keep the effective ban on wind farms in england. _ keep the effective ban on wind farms in england, onshore wind farms, that is. so. _ in england, onshore wind farms, that is so. this _ in england, onshore wind farms, that is so. this is— in england, onshore wind farms, that is. so, this is an interesting one. ithink— is. so, this is an interesting one. i think it — is. so, this is an interesting one. i think it tells us that although things— i think it tells us that although things might look calmer, although there _ things might look calmer, although there is— things might look calmer, although there is not a constant sense of crisis _ there is not a constant sense of crisis in — there is not a constant sense of crisis in politics as there may be was earlier— crisis in politics as there may be was earlier in the year, rishi sunak still faces— was earlier in the year, rishi sunak still faces a — was earlier in the year, rishi sunak still faces a lot of backbench mps in his— still faces a lot of backbench mps in his own — still faces a lot of backbench mps in his own party were prepared to flex their— in his own party were prepared to flex their muscles, make life difficult _ flex their muscles, make life difficult for him, which means he can't _ difficult for him, which means he can't do — difficult for him, which means he can't do everything he wants as he wants— can't do everything he wants as he wants to _ can't do everything he wants as he wants to do — can't do everything he wants as he

wants to do it.— a court in new york has convicted donald trump's family property business of 17 counts of tax fraud, and other financial crimes. the trump organisation was found guilty of providing luxury perks to executives, including cars and private school fees, which weren't taxed. it now faces a fine of more than £1.3 million. mr trump has criticised the trial as politically motivated, but neither he nor his family members were personally on trial. stephen flynn has been elected as the snp's new westminster leader following the resignation of ian blackford. the aberdeen south mp defeated alison thewliss, who is seen as being closer to first minister nicola sturgeon, in a vote of the party's mps. one of mr flynn's first duties will be to face rishi sunak at prime minister's questions today. the technology giant apple is being sued in a us court by two women who say its airtags enabled former partners to stalk them. the small trackers

are designed to be placed on wallets or keys to prevent them from being lost. apple has not commented on the lawsuit, but has previously said its devices contain several measures that prevent unwanted tracking. matt lucas has announced he is stepping down as a presenter of the great british bake off. he described his three series on the show as a delicious experience, but said he is "passing the baguette on to someone else" so he can focus on other projects. channel 4 has not announced a replacement host. we are putting ourselves forward as a cake tester is if they need us. along with the rest of the nation! have you got anti freeze spray for the windscreen? have you got a scraper ready?— the windscreen? have you got a scraper ready? you might need it. carol is here- _ scraper ready? you might need it. carol is here. it— scraper ready? you might need it. carol is here. it is— scraper ready? you might need it. carol is here. it is double - scraper ready? you might need it. | carol is here. it is double thermals time.

it certainly is. good morning. if you haven't ventured out yet, it is a cold start to the day. it is a frosty one for most. these are the kind of temperatures that will greet you. for most, freezing or below. where temperatures are above freezing, more cloud and the odd shower. we have had some showers through the course of the night. falling as snow across the north of scotland. wintry showers dandy east coast of england. for england and wales, showers as well. as we go through the courts of today, the status quo prevails. snow showers in the northern half of scotland. strong winds. the snow will be blowing and drifting. further south into northern ireland, some rain showers. dandy east coast, further showers. dandy east coast, further showers. mostly rain at lower levels. as we go through the day at times we will see wintriness at low levels. in between a lot of dry

weather, that of sunshine. but it is going to feel cold. the strongest winds will be in northern and north—eastern scotland. gusty winds along the north sea coastline. that does mean here, although you can see temperatures above freezing, it will feel, with the wind, more like below freezing. it is a day for wrapping up freezing. it is a day for wrapping up warmly. the wind won't be as strong further west. this evening and overnight under clear skies the temperature will fall away. a colder night than last night. a widespread frost. the snow showers continue in northern scotland, with some snow showers in eastern parts of england. you can see them accumulate in the north york moors. and watch out for ice. an ice risk in northern scotland, northern ireland, wales and eastern england. a fuller forecast in the next half an hour, when we will look at the rest of the week. it is going to turn colder. they will be the risk of snow for some, and also the risk of ice and wide spread frost. we have it all

we have, haven't we? thank you. the plunging temperatures will make the roads more hazardous. our reporterjo black is at a gritting depot near birmingham. the lights are flashing, they are loaded and ready to go to make the roads safe?— loaded and ready to go to make the roads safe? , ., ., ,,., roads safe? yes, we are at sandwell aurittin roads safe? yes, we are at sandwell gritting depot. _ roads safe? yes, we are at sandwell gritting depot, about _ roads safe? yes, we are at sandwell gritting depot, about five _ roads safe? yes, we are at sandwell gritting depot, about five miles - gritting depot, about five miles away— gritting depot, about five miles away from birmingham city centre. the lights — away from birmingham city centre. the lights are flashing on the trucks — the lights are flashing on the trucks. these drugs have actually 'ust trucks. these drugs have actually just come — trucks. these drugs have actually just come back. they have been out all night _ just come back. they have been out all night gritting the roads. —— these — all night gritting the roads. —— these trucks. they came back a couple — these trucks. they came back a couple of— these trucks. they came back a couple of hours ago. yes, they will be going _ couple of hours ago. yes, they will be going out again later today because. _ be going out again later today because, as you say, it is cold, but it is winter— because, as you say, it is cold, but it is winterand because, as you say, it is cold, but it is winter and cold weather is obviously— it is winter and cold weather is obviously a feature of this season. lots of— obviously a feature of this season. lots of charities and organisations are warning us not to be caught out

because _ are warning us not to be caught out because we — are warning us not to be caught out because we have had quite a mild autumn~ — because we have had quite a mild autumn. the met office have launched autumn. the met office have launched a level— autumn. the met office have launched a level three cold weather alert for most _ a level three cold weather alert for most parts — a level three cold weather alert for most parts of england. and that alert— most parts of england. and that alert basically means that organisations like social services and health care services are alerted to protect _ and health care services are alerted to protect more if they can at risk groups _ to protect more if they can at risk groups we — to protect more if they can at risk groups. we know the cold weather causes _ groups. we know the cold weather causes problems with people with pre—existing medical conditions, lun- pre—existing medical conditions, lung problems, heart problems, and of course _ lung problems, heart problems, and of course many of us are struggling to heat— of course many of us are struggling to heat our— of course many of us are struggling to heat our homes at the moment and that can _ to heat our homes at the moment and that can impact on our mental health — that can impact on our mental health. lots of organisations, local authorities. — health. lots of organisations, local authorities, charities, warning us do not _ authorities, charities, warning us do not get — authorities, charities, warning us do not get caught out by the drop in temperatures and look out for vulnerable people if we can. you — vulnerable people if we can. you need _ vulnerable people if we can. you need some gloves? it�*s vulnerable people if we can. you need some gloves? it's chilly! that is all we _ you need some gloves? it's chilly! that is all we need _ you need some gloves? it's chilly! that is all we need with _ you need some gloves? it's chilly! that is all we need with the - you need some gloves? it's chilly! i that is all we need with the weather forecast. . .. that is all we need with the weather forecast. ., ,, , .,

that is all we need with the weather forecast. . ~r , :, . . that is all we need with the weather forecast. ., ,, , ., , ., . , forecast. thank you. great stoicism. m finaers forecast. thank you. great stoicism. my fingers would — forecast. thank you. great stoicism. my fingers would be _ forecast. thank you. great stoicism. my fingers would be dropping - forecast. thank you. great stoicism. my fingers would be dropping off. i my fingers would be dropping off. good luck to her. for most of us, this cold snap will bring the first sub—zero temperatures since the war in ukraine caused the cost of heating to soar. that will only increase financial concerns for millions of families, including many with children. newsround's hayley hassall has been speaking to one 12—year—old from blackpool, who is doing everything he can to help his mum make ends meet. sometimes you have to sacrifice the things that you really need instead of the things that you want. mckenzie is 12. he's one of eight children and lives with his mum, kristy, on a large estate in blackpool. although his mum works, the money she gets doesn't cover all of their bills. it's hard because we could have a whole cupboard of food, and then in the next couple of days you could have nothing. and then, like, you have to wait at least a couple of days before your mother or father can go to the shop to obviously buy more food. we use smaller portions

to save some of the food that we might need later on, instead of going to the shop more often and buying more food, which costs more. the pocket money i have now, instead of using it to buy toys and treats, obviously ijust put it on my dinner card at school, because obviously it helps out a lot, instead of asking my mum when she could use it for gas or electricity. to save money, mackenzie has started coming to blackpool�*s winter warm club. i started coming to the winter warmer club about three weeks ago. blackpool is one of the most deprived areas of the country, and things were tight for many people here, even before the rise in the cost of things. so, the local authority have put on this warm hub. it's a place where people can come to keep warm, but they can also get some food and use the electrical appliances here, so that at home they don't have to. kath powell has set up the warm club in an already existing community centre, and she's seen more people through the doors recently. we've seen an increase in the number

of people that want to come and use the food pantry, and then we had mums telling us that they can't afford to put the dryers on. so we kind of sat down and thought, right, what can we do? and we came up with the winter warm club. so what we're saying to the community is switch off your light, switch off your energy, and come and use ours, because they can spend the day here. so they can come in, they can buy food from the food pantry, they can use the dryers to dry their clothes, then they can get a subsidised meal for £2 from our community cafe. i do come here a lot to hang out and obviously keep warm a bit, because it is very cold nowadays. it actually helps a lot because obviously you can dry your clothes a lot instead of turning on the heating, or you can go to the cafe and like cheap meals, like £2 meals. there's been a massive uptake for the club. we've had over 200 people sign up in the first week and we haven't seen those really harsh temperatures yet. and this is the time of year when people will

really be feeling it. so i do expect we will be busier as the months progress. the council's director of public health, dr arif rajpura, has helped fund this much needed community projects. we've already got a populationl that's struggling here, and now this cost of living crisis isjust- adding to the burden of the problem. so it'sjust pushing people into a worse situation, - and it's pushing morei people into a situation where they're having - to rely on support services like what we've got here. and the issue is, for me, _ this will have a generational impact on young people, because living | in a cold home, living in a home where there isn't food available as readily as it was before, - is all going to culminate in long term problems. i i mean, this is great and this is great that blackpool are doing this, but this is a national problem, isn't it? and not everybody has access to places like this. so what do you think needs to happen to help everybody

across the country? i want government to really get a grip of what's happening. - at the end of the day people haven't got enough money. ito live on because you need a basici minimum income to live, and people don't have that at this moment in time — so it's down to families to help themselves. one of the ways mackenzie helps out is by going to the shop while his mum, kristy, is at work to pay for things like food and gas. hi,jo. please, can i have £20 on gas? of course you can. thank you. he's had to do a lot of changes. he goes and gets my gas for me. he goes and does my shopping a lot more. | he saves his spending money, i which isn't quite fair, to be fair. and now he uses it to top up his dinner card, - because his dinner's| not covered enough. thank you. bye. i'm super proud of mackenzie, but he shouldn't have to cope i like that, really, should he? he's 12 years old. he shouldn't be doing it.

super proud. so she should be. what a great kid. super proud. so she should be. what a treat kid. ~ . . super proud. so she should be. what a treat kid. 9 ., ., ., ,, . a great kid. what a great kid. but really striking _ a great kid. what a great kid. but really striking that _ a great kid. what a great kid. but really striking that his _ a great kid. what a great kid. but really striking that his mum - a great kid. what a great kid. but really striking that his mum has i really striking that his mum has done everything she can to protect him from the reality, but 112 years old he knows it is happening and he can't be fully protected. —— but at 12 years old. he can't be fully protected. -- but at 12 years old-— 12 years old. he is super aware of the pressures. _ 12 years old. he is super aware of the pressures. we _ 12 years old. he is super aware of the pressures. we have _ 12 years old. he is super aware of the pressures. we have talked i 12 years old. he is super aware of. the pressures. we have talked about different communities preparing warm banks, places where people can go to try to keep warm when they don't need to —— cant put the heating on in their own properties. fiona lamdin's at a warm bank in cheltenham this morning. how are you? yes, good morning. i how are you? yes, good morning. lam actually— how are you? yes, good morning. lam actually warming here. but as we have _ actually warming here. but as we have been— actually warming here. but as we have been hearing, it is not only expensive — have been hearing, it is not only expensive for people to put their heating — expensive for people to put their heating on at the moment, but for

many— heating on at the moment, but for many it— heating on at the moment, but for many it is— heating on at the moment, but for many it is unaffordable. this community centre is doing so much. we have _ community centre is doing so much. we have got— community centre is doing so much. we have got marina in the background making _ we have got marina in the background making soup. robert is here for an early— making soup. robert is here for an early cup _ making soup. robert is here for an early cup of— making soup. robert is here for an early cup of tea. over here we have .ot early cup of tea. over here we have got the _ early cup of tea. over here we have got the christmas table, so people can buy— got the christmas table, so people can buy christmas presents. and here we have _ can buy christmas presents. and here we have got— can buy christmas presents. and here we have got clothes where people can come and _ we have got clothes where people can come and get some clothes. you are going _ come and get some clothes. you are going to _ come and get some clothes. you are going to take us to the food pantry, james _ going to take us to the food pantry, james tell— going to take us to the food pantry, james. tell us how much people, you have been— james. tell us how much people, you have been having so many more people usin- have been having so many more people using your— have been having so many more people using your centre since the weather has got _ using your centre since the weather has got cold and since the cost of living? _ has got cold and since the cost of livin: ? . has got cold and since the cost of livin: ? , . .,, has got cold and since the cost of livinu? , ., living? yes, the cost of living has made a huge _ living? yes, the cost of living has made a huge difference. - living? yes, the cost of living has made a huge difference. we - living? yes, the cost of living has made a huge difference. we are l seeing a third to double the amount of money— seeing a third to double the amount of money coming _ seeing a third to double the amount of money coming along _ seeing a third to double the amount of money coming along to _ seeing a third to double the amount of money coming along to make - seeing a third to double the amount| of money coming along to make use seeing a third to double the amount i of money coming along to make use of the food _ of money coming along to make use of the food pantry — of money coming along to make use of the food pantry. we _ of money coming along to make use of the food pantry. we are _ of money coming along to make use of the food pantry. we are getting - the food pantry. we are getting loads— the food pantry. we are getting loads more _ the food pantry. we are getting loads more people. _ the food pantry. we are getting loads more people. the - the food pantry. we are getting loads more people. the past. the food pantry. we are getting - loads more people. the past couple of days— loads more people. the past couple of days we — loads more people. the past couple of days we have _ loads more people. the past couple of days we have had _ loads more people. the past couple of days we have had three - loads more people. the past couple of days we have had three familiesl of days we have had three families both days — of days we have had three families both days coming _ of days we have had three families both days coming in _ of days we have had three families both days coming in to _ of days we have had three families both days coming in to get - of days we have had three families both days coming in to get advice. both days coming in to get advice because — both days coming in to get advice because they _ both days coming in to get advice because they are _ both days coming in to get advice because they are in _ both days coming in to get advice because they are in crisis - both days coming in to get advice because they are in crisis point i because they are in crisis point with— because they are in crisis point with their— because they are in crisis point with their finances. _ because they are in crisis point with their finances. and - because they are in crisis point with their finances. and we - because they are in crisis pointj with their finances. and we are seeing — with their finances. and we are seeing loads— with their finances. and we are seeing loads more _ with their finances. and we are seeing loads more people - with their finances. and we are i seeing loads more people coming along _ seeing loads more people coming along to _ seeing loads more people coming along to the — seeing loads more people coming along to the pantry— seeing loads more people coming along to the pantry to _ seeing loads more people coming along to the pantry to get - seeing loads more people coming along to the pantry to get food i along to the pantry to get food support~ — along to the pantry to get food support. brie _ along to the pantry to get food su ort. 9 9. along to the pantry to get food su--ort. 9 ., , support. we are in the food pantry now. you have _

support. we are in the food pantry now. you have got _ support. we are in the food pantry now. you have got double - support. we are in the food pantry now. you have got double the - support. we are in the food pantry - now. you have got double the amount of families— now. you have got double the amount of families in— now. you have got double the amount of families in the last couple of weeks — of families in the last couple of weeks coming to use this space? yeah, _ weeks coming to use this space? yeah. over— weeks coming to use this space? yeah, overthe weeks coming to use this space? yeah, over the past few months we have seen— yeah, over the past few months we have seen it — yeah, over the past few months we have seen it hit. _ yeah, over the past few months we have seen it hit. lots _ yeah, over the past few months we have seen it hit. lots more - yeah, over the past few months we have seen it hit. lots more families are coming — have seen it hit. lots more families are coming along _ have seen it hit. lots more families are coming along to— have seen it hit. lots more families are coming along to use _ have seen it hit. lots more families are coming along to use this- have seen it hit. lots more families are coming along to use this space. 0ver— are coming along to use this space. over 50 _ are coming along to use this space. over 50 families— are coming along to use this space. over 50 families a _ are coming along to use this space. over 50 families a week. _ are coming along to use this space. over 50 families a week. a - are coming along to use this space. over 50 families a week. a few- over 50 families a week. a few months — over 50 families a week. a few months ago _ over 50 families a week. a few months ago it _ over 50 families a week. a few months ago it was _ over 50 families a week. a few months ago it was 30. - over 50 families a week. a few months ago it was 30. so - over 50 families a week. a few months ago it was 30.- over 50 families a week. a few months ago it was 30. so for £3 they can aet months ago it was 30. so for £3 they can net at months ago it was 30. so for £3 they can get at least _ months ago it was 30. so for £3 they can get at least £20 _ months ago it was 30. so for £3 they can get at least £20 worth _ months ago it was 30. so for £3 they can get at least £20 worth of - can get at least £20 worth of shopping. they can also get a soup. this is— shopping. they can also get a soup. this is a _ shopping. they can also get a soup. this is a warm place to be. we will be here _ this is a warm place to be. we will be here throughout the morning meeting — be here throughout the morning meeting people and finding out how they are _ meeting people and finding out how they are getting by at the moment. thank— they are getting by at the moment. thank you — they are getting by at the moment. thank you. it is already busy there even before harper seven in the morning. lots of people turning up to keep warm and see what is on the shelves. 2? to keep warm and see what is on the shelves. . to keep warm and see what is on the shelves. , , , time now to get the news, travel and weather where you are. good morning from bbc london with me, alison earle. a mother whose daughter caught strep a is warning parents about the dangers of the illness

and what to look out for. 5—year—old eva spent more than a week in intensive care and had to be put into an induced coma. she's now recovering in the evelina london children's hospital. her mum sarah wants to raise awareness of the symptoms, which include a rash, sore thoat and a swollen tongue. the met office has issued a level three cold weather alert, starting this evening, when temperatures could drop to minus 3. it means social and healthcare services are required to take action to protect high—risk groups like the homeless. expect very cold nights, frost and icy roads. the alert is in place until monday morning. a woman, who survived after being run over by two tube trains, is now fundraising for a bionic arm. sarah de lagarde was at high barnet station when the accident happened in september. she lost two limbs, but is now learning to walk again and drew strength from a trip to mount kilamanjaro only weeks before.

i need to just pull the same energy together that i did when i climbed that mountain. but especially because in my mind's eye, i could see my daughters. i know that i texted them before and said, like, i was going to be coming home. that was what kept me alive. keepers at whipsnade zoo have created a winter wonderland for their asian elephant herd, including their newest arrival. baby nang phaya is three months old. her name is the thai word for queen, a tribute to elizabeth ii, who fed the elephants on a visit to the zoo in 2017. travel now. and this is how the tubes are looking. there's no service between south harrow and uxbridge due to a signalfailure at rayners lane. there are also changes to some services on the overground between gospel oak to barking riverside. a good service on all other lines. now on to the weather with kate kinsella.

good morning. it is a very cold start this morning. the temperature is going to get colder. today we have plenty of sunshine, albeit for a little bit of cloud first thing. that cloud sinking away south, becoming brightly plenty of sunshine temperatures in the north—westerly breeze 4, 5 celsius. it is feeling cold. it is dry and clear overnight tonight and the temperature is set to drop down below zero. —3 the minimum temperature. we could see one or two spots locally at —4. a widespread frost as we head into thursday. you can see, we are hanging onto this cold air through the course of thursday. the northerly flow. but we have plenty of sunshine through tomorrow. temperatures though really struggling. some places not getting much above 1 or 2 celsius. so a very cold day. as we head towards friday and into the weekend, the temperature stays very cold, especially at night time. the windfalls a bit lighter so we increase the risk of freezing mist and fog. there's lots more on our

website and social media — including why fenwicks on new bond street is closing its doors after 130 years. that's it for now, i'm back in around hour. hello, this is breakfast withjon kay and nina warhurst. thank you forjoining us. as we've been hearing this morning, thousands of ambulance workers willjoin a wave of strikes in the run up to christmas. paramedics, call—handlers and support staff will walk out on the 21st of december, in a row over pay and staffing levels. we can speak now to the health secretary, steve barclay, who joins us from westminster. good morning. start with the planned strikes on the 21st and 28th of december. you say your door is open but you will not discuss pay so it is not really, is it? abs. but you will not discuss pay so it is not really, is it?— is not really, is it? a range of issues the — is not really, is it? a range of issues the trade _ is not really, is it? a range of issues the trade union - is not really, is it? a range of issues the trade union has i is not really, is it? a range of. issues the trade union has said

is not really, is it? a range of- issues the trade union has said is important. we are recruiting 3000 paramedics a year and are investing in call centres and ambulance trusts. extra money is going into that. we prioritised funding within the autumn statement. that is because the nhs is so important. we are ready to work with trade unions because we recognise there are huge pressures as a result of the pandemic and that manifests itself in the pressures paramedics have been facing. we are ready to work with them. in terms of pay this year we have an independent process. the independent pay review body looks at all the issues in terms of what is bad. in the nhs and we have accepted recommendations in full. we had to look at what is fair for your viewers. if everyone was to receive a pay rise in line with inflation that would cost an extra £28 billion, an extra £1000 per

household. at a time of huge cost of living pressures it is important to get the balance right between additional tax at a time of cost of living pressure alongside recognising paramedics and the nhs as a whole has faced very real challenges as a result of the pandemic. challenges as a result of the pandemic-— challenges as a result of the andemic. : 9. . , . :, challenges as a result of the andemic. : ., , , , ., ., pandemic. arguably there is no more im ortant pandemic. arguably there is no more important service _ pandemic. arguably there is no more important service than _ pandemic. arguably there is no more important service than that _ pandemic. arguably there is no more important service than that provided | important service than that provided by the nhs. we spoke to gary smith. he pointed to the fact there have been record—breaking vacancies. we asked what he would put to you if he were sitting here now. the asked what he would put to you if he were sitting here now.— were sitting here now. the simple auestion were sitting here now. the simple question is. _ were sitting here now. the simple question is, will— were sitting here now. the simple question is, will he _ were sitting here now. the simple question is, will he pick— were sitting here now. the simple question is, will he pick up - were sitting here now. the simple question is, will he pick up the i question is, will he pick up the phone today and talk to me and our team is about pay? will they come out and meet with ambulance service shop stewards and hear from them first hand about pressures they are under every single day and listen to ambulance professionals about what is happening in the service at the moment. people are dying because of cuts. stephen barclay needs to take his fingers out of his is an lesson.

will you answer that call, to take fingers out of ears and talk to paramedics about pressures they are under. it paramedics about pressures they are under. . paramedics about pressures they are under. , .,. ., , paramedics about pressures they are under. . paramedics about pressures they are under. , ., , . ., under. it is factually incorrect to say funding _ under. it is factually incorrect to say funding has _ under. it is factually incorrect to say funding has been _ under. it is factually incorrect to say funding has been cut. - under. it is factually incorrect to say funding has been cut. quite| under. it is factually incorrect to i say funding has been cut. quite the opposite. in the autumn statement notwithstanding many other pressures the chancellor faced, notwithstanding many other pressures the chancellorfaced, he prioritised health and social care and the extra funding into it. that matters hugely in the context of ambulances. many pressures faced by ambulance crews are driving ambulance hand over delays. we had patients in hospitals who should be leading and are unable because we do not have social care packages. that is why the chancellor invested in 200,000 pear packages over the next four years because the social care element has a big impact on ambulances. i recognise the trust has been under huge pressure. we are

training more paramedics, an extra 3000. we are recruiting more. there are more paramedics staff now compared to 2010. we stand ready to work with trade unions on the many issues raised which they say our concerns. as it is important that the same time we recognise there is a balance between how much tax, how much we ask your viewers to pay at a time of cost of living pressure against support for the nhs. this pay rises published three times more than many of your viewers are receiving. it is not affordable given other pressures we face. we have to invest in the nhs to get the people waiting for operations prioritised. that is what we are announcing a number 10 today. they are opening another 19 diagnostic community centres to enable a further 1 community centres to enable a further1 million people to get scans and tests they need. we have already opened 91. it is building on

the work we have done. we had to get that investment into patients to get back looks down and address difficulties people have at eight o'clock in the morning on monday phoning for a gp. also in getting people out of hospital. it is important to invest in those areas, alongside accepting in full what the independent body said the nhs should receive. when you say about prioritising the nhs, all of this comes on top of the fact that last year, when the rest of the public sector had a pay freeze, the nhs were prioritised. they were given a 3% rise when and many others were not. 9 3% rise when and many others were not. . , ., , not. he referenced yourself the staffin: not. he referenced yourself the staffing crisis _ not. he referenced yourself the staffing crisis in _ not. he referenced yourself the staffing crisis in the _ not. he referenced yourself the staffing crisis in the wider - not. he referenced yourself the staffing crisis in the wider nhs| not. he referenced yourself the l staffing crisis in the wider nhs is a big part of this and in social care. when you look at the gulf in pay settlements and inflation at 11%, you can see why people are looking at those jobs in sains that does not appeal to me. why not pick

up does not appeal to me. why not pick up the phone and speak to gary smith? l up the phone and speak to gary smith? ., ., ., ., ., , smith? i have had a roundtable with trade unions — smith? i have had a roundtable with trade unions and _ smith? i have had a roundtable with trade unions and met _ smith? i have had a roundtable with trade unions and met general- trade unions and met general secretaries. i am trade unions and met general secretaries. iam happy trade unions and met general secretaries. i am happy to meet for those talks. saying we need to reverse the independent process we have with pay review bodies. this extra money at a time of cost of living pressures. it is important the extra investment we put in, alongside accepting in full the pay review board as well as a 3% last year, it is also important we prioritise that funding about getting back looks down. that is what we are announcing today with the extra diagnostic centres. we need to get that treatment as soon as possible to many theories who themselves will be waiting for operations. themselves will be waiting for operations-— themselves will be waiting for operations. when you combine paramedics _ operations. when you combine paramedics strikes _ operations. when you combine paramedics strikes with - operations. when you combine paramedics strikes with the i operations. when you combine - paramedics strikes with the nurses strikes, it only eight days away at

the moment. patients are worried, staff and the nhs are worried. there has been implication the army will be brought in at some point. it is now the time? _ be brought in at some point. it is now the time? we _ be brought in at some point. it 59 now the time? we will look at all contingencies. it is important to put it into perspective. i am hugely grateful to the many nurses who will not be striking. 53 trust will be striking. that is around a quarter of the 217 were balloted. many nurses will not be striking. we want to work constructively with those that are. we are grateful for the rcn in terms of the derogations that they have agreed so far. further discussions are being had with local trust as to what further services their staff will be willing to do. where there are gaps we will need to put into place contingencies. also we should be clear there will be impacts on patients as a consequence of these strikes. that is why it is important to work constructively

with the rcn and others to address the wider range of issues they have raised. it is not simply about pay and terms of concerns members have flag to me. and terms of concerns members have flat to me. �* . and terms of concerns members have flat to me. �*, ., ,, ., and terms of concerns members have flaatome. �*, ., ,, ,, , flag to me. let's talk about strep a. flag to me. let's talk about strep a- heightening — flag to me. let's talk about strep a. heightening the _ flag to me. let's talk about strep a. heightening the concern - flag to me. let's talk about strep a. heightening the concern is - a. heightening the concern is availability of antibiotics like amoxicillin. what can you say to reassure them? i amoxicillin. what can you say to reassure them?— amoxicillin. what can you say to reassure them? i checked with the team last night, _ reassure them? i checked with the team last night, knowing - reassure them? i checked with the team last night, knowing i - reassure them? i checked with the team last night, knowing i was - team last night, knowing i was coming on to the programme this morning. they made sure we have regular contact with the suppliers. there is a team doing a stay in and day out in the department of health. manufacturers have said they do not have concerns in terms of supply at the moment. it is always the case if you have a particular surge with one or two gps, their response is looking at warehouse depots, supplies look at warehouse depots and how they move stock around. what

suppliers have said is they do have good levels of supply and that is not a concern at the moment. where there are particular issues with gps, they will move the stock around accordingly. gps, they will move the stock around accordinul . 9. gps, they will move the stock around accordinul . ., , gps, they will move the stock around accordinul . . . :, ,, accordingly. that is reassuring. let's talk about _ accordingly. that is reassuring. let's talk about funding - accordingly. that is reassuring. let's talk about funding around i accordingly. that is reassuring. - let's talk about funding around mnd research. the government said the quality of the bids was not quite there in order to allocate money. in there in order to allocate money. in the meantime, this is literally life and death. individuals. have a look at what rob burrow said. i am sorry to say how many more warriors will die before this stupid government gives the 50 million they said they would get. are you any closer to allocating that life—saving funding? it is a massive priority. i have so much respect for what rob and kevin had done. de ware and ed slater. it is something i take a huge personal interest in. frustration must we

have the funding, it was all agreed. there was concern among the science community in terms of the fact some of the bids that came in were not what they felt they needed from a scientific point of view. i prioritise that and expect to be in a position to announce something very shortly on that and really to address rob's concerns. ltirel’hat very shortly on that and really to address rob's concerns. what does very shortly — address rob's concerns. what does very shortly mean? _ address rob's concerns. what does very shortly mean? days, - address rob's concerns. what does very shortly mean? days, not - address rob's concerns. what does i very shortly mean? days, not weeks. da s, not very shortly mean? days, not weeks. days. rrot weeks- _ very shortly mean? days, not weeks. days, not weeks. thank _ very shortly mean? days, not weeks. days, not weeks. thank you - very shortly mean? days, not weeks. days, not weeks. thank you for - very shortly mean? days, not weeks. days, not weeks. thank you for your | days, not weeks. thank you for your time this morning. having lots of upsets in the world cup in the last few days. as temperatures plummet here in the uk... ithought temperatures plummet here in the uk... i thought you were going to talk about the penalty shoot—out. as we freeze here, john watson is on a beautiful boat. in the sunshine. james bond over there. this beautiful boat. in the sunshine. james bond over there.- beautiful boat. in the sunshine. james bond over there. this is us. hello, everybody. _

james bond over there. this is us. hello, everybody. we _ james bond over there. this is us. hello, everybody. we are - james bond over there. this is us. hello, everybody. we are bobbingi hello, everybody. we are bobbing around in the bay at the moment, out in the bay here. welcome aboard. we have plenty of space. shame you are not with us. plenty of space. this is where lots of fans and supporters and people have been coming down, certainly in the evening when the temperature drops a little bit and you can hire a boat and come onto the bay and enjoy a lovely trip around. you get to see all the lights in the building is illuminated. that is where we have been broadcasting from in the last few days. the captain at the wheel. good morning. go easy on the throttle. i'm still finding my c legs. we have seen a lot of upsets and shocks at this tournament. i do not want me going to be another. what a night it was last night! morocco produced yet another upset as they not out spain on penalties last night. what a story!

the hero was their goalkeeper. bono was morocco's hero, after saving two spot kicks, including one from sergio busquets. that left achraf hakimi with the chance to win it for morocco, and he did with some composure to spark the celebrations, as morocco reached the quarter—finals for the first time in their history. they'll play portugal on saturday. we will find out helpful to go did in a moment. look at these pictures! morocco fans have made their presence felt here in qatar and they celebrated across the globe last night — including in central london — hundreds came out in piccadilly circus. and these were the scenes in casablanca as fans celebrated in the fan—parks in one of the greatest results in their nation's history. and even in spain itself, moroccans came to celebrate. these were fans in barcelona.

portugal are three. a really impressive performance from dan. someone who might be feeling under appreciated and undervalued is cristiano ronaldo. he did not start last night. he was on the substitutes bench. the man who replaced him only scored a hat—trick in the 6—1victory. portugal march on. ramos came in after cristiano ronaldo. portugal though dominated the match from the very start and ramos completed his hat—trick afterjust over an hour to set up their quarter—final with morocco. i will tell you what, portugal, after the performances of morocco at this world cup will not be feeling —— will be feeling confident. that

result could affect things for england if they are to march on. they play france on saturday. if — and it's a big if — they win that game then they would meet portugal or morocco in the semi finals a week today. england won't be getting ahead of themselves though, with the focus firmly on france. away from the world cup news in the lead up to the next rugby union world cup. eddiejones was sacked yesterday. leicester head coach steve borthwick is the favourite to become the new england rugby union head coach. he would need to prepare the team for a six nations campaign on a world cup next year. he has great experience. he served as forwards

coach underjames for three years. he's proven himself. at saracens and at leicester. he's got the respect of the players. and you know, one thing that even when i played alongside him, he knows his lineouts. so he knows his forwards. so he's a real bookworm with knowing that inside out. and if someone like him is going to go to the world cup, then you're not going to get someone who isn't going to do their homework. he is going to have to come in. whoever comes in will make a big impact straightaway. let's give you a sense of what it is like at here on the bay in the evenings. you're seeing him in the mornings. beautiful sunshine. lots of visitors come down in the evening. easy to see why when you get sunsets like this in the west bay injohar. beautiful scene, beautiful setting.

that is what some of the fans have been enjoying. as the temperature cools off, we get those stunning sunsets. it is amazing being out here on the water this morning. i kind of feel, it is like captain southgate. next stop the semifinals. right? full steam ahead! you can get back on the throttle now. really is rubbing it in. we are very happy for you. stunning sunset in qatar. we have had some lovely sunrises this morning. really crisp and cold. now the full forecast for the next few days. we need to stay tuned and concentrate. good morning. a lot going on with the weather when the next few days. if you want to

keep up—to—date you can hear on bbc breakfast. do not forget we had the bbc weather app as well. it will tell you what the weather will be like hour by hour. it is always worth having a look. we can tell you the forecast for the next few days. turning colder with sharp frosts on the horizon. icy stretches are likely and some of us will see snow showers. if he would like to see some snow the best chance is across the north of scotland where it has been selling already. a yellow weather warning already out. that will be blowing in the strong wins. also the risk of ice and some snow showers in northern ireland, wales, parts of southern scotland and eastern parts of england. a lower chance of snow across central areas. we might see some but it is touch and go, really borderline. we have had snow already this morning. some snow showers on the east coast. some snow showers on the east coast. some snow on the hills of northern

ireland and also wales. that will continue as we go through today. stronger winds in the north and north—east and the east coast. it will feel bitterly cold. a lot of sunshine as we move inland. still showers peppering the west. some of those are wintry. these other temperatures. three to six along the east coast. when you factor in the wind it will feel more like —4 in labit, -2 wind it will feel more like —4 in labit, —2 in aberdeen and two in norwich. make sure you up warmly. this evening and overnight you can see the snow showers continuing. they will continue at lower levels across eastern england. showers in northern ireland, wales and some of those getting into the south—west. some of those could be wintry as well. widespread frost. the risk of ice basking in the morning for northern scotland, northern ireland, eastern england and also wales. what is happening tomorrow as we have

this weather front sinking south. it is splitting and weakening. another one coming in. that is bringing in more snow. during the course of tomorrow this snow will be pushing south across scotland, getting into the south—east. later into the day in northern england. snow could lie on the north york moors. in the west a lot of dry weather around. still showers in the west which could prove wintry once again commit mainly on the hills. another cold day as you can see from these temperatures. maybe seven in the channel islands. into friday, a system in the north of the country will push south. we could see snow thirsting potentially in suffolk, maybe kent will stop this is something we are keeping a close eye on. in the north and the west there will be a smattering of snow showers, mostly on the hills. a lot

of dry weather and a fair bit of sunshine. hold feel to the day after a cold start with a widespread frost. by night some of us could have overnight lows of —7. we will continue with the harsh widespread frost. the other thing is we could see freezing fog and that could linger for some of us as we go through the course of the day as they will not be much in the way of wind to move it along. looks like this cold weather will continue into the middle part of next week. currently it looks like we will see more of an atlantic influence. if that happens the temperature will go back up. the next few days it is below where it should be at this stage in december. the drop in temperature came quickly. i feel like we should send john watson onto the waterway, the moment he stepped off the plane. brilliant idea. his

deployments for the new year are being worked out at this moment. we are alsojealous, aren't being worked out at this moment. we are also jealous, aren't we? carol, thank you. the private detective drama strike is back on bbc one this weekend. it's based on the books written by robert galbraith, also known as jk rowling. in a moment, we'll speak to tom burke, who plays the lead role of cormoran strike. first, let's see him in action, along with his assistant, robin. what sign are you? oh, dear. oh, come on. everyone knows their star sign. don't pretend you're above it. sagittarius, scorpio rising. now, i only know that because my mum was crazy about that. what the hell does sun in the first house mean? it doesn't mean anything. look at this, though. the killer is capricorn. capricorn kills julie.

it definitely looks like he had a suspect in mind. horned goat deity. try getting one of those to court. you can be insane and right at the same time. it sounds like something you'd read on a fridge magnet. i just don't think we can discount all of talbott�*s theories just because he got ill. if you look at his notes, he clearly thinks it's a single person killing women in north london. to be fair, most people do think dennis killed margot. yeah, but there's no proof. this is someone with an obsession. it's not good police work. that is what you need on a cold dark night gritty crime. tom is here. resuming this role. do you love him? you love playing him? itrier? resuming this role. do you love him? you love playing him?— resuming this role. do you love him? you love playing him? very much. my love for the — you love playing him? very much. my love for the books, _ you love playing him? very much. my love for the books, all— you love playing him? very much. my love for the books, all murder - love for the books, all murder mysteries are about death in one way or another. mysteries are about death in one way oranother. detectives mysteries are about death in one way or another. detectives are inherently graphically inclined. what the books do so tenderly and

expertly is place these two individuals, who are sharing this mutual curiosities about crime and the darker side of human nature. simultaneously too that they are helping each other unravel. they have both been through various traumas, deep trauma by anybody�*s standards and have their own demons. they somehow inspire each other to reach for very different sort of life than the life they have already known. 9. life than the life they have already known. ., . .,, , life than the life they have already known. ., . , , known. that curiosity is irresistible. _ known. that curiosity is irresistible. the - known. that curiosity is irresistible. the scene i known. that curiosity is - irresistible. the scene opens with you on holiday, getting away from it all. you are approached by a stranger and you cannot say no to a new case. i stranger and you cannot say no to a new case. ~' 9. stranger and you cannot say no to a new case. ,, ., ., new case. i think all the great detectives _ new case. i think all the great detectives of _ new case. i think all the great detectives of literature - new case. i think all the great detectives of literature are i new case. i think all the great i detectives of literature are much more... they are much more people who are fascinated by evil. not to say they are not morally indignant about it as well but i think probably the ratio is more towards

this kind of obsession and curiosity about where that is coming from and what drives it. that about where that is coming from and what drives it.— what drives it. that is interesting. your first cold _ what drives it. that is interesting. your first cold case. _ what drives it. that is interesting. your first cold case. it _ what drives it. that is interesting. your first cold case. it is - what drives it. that is interesting. your first cold case. it is the - your first cold case. it is the first cold _ your first cold case. it is the first cold case. _ your first cold case. it is the first cold case. that - your first cold case. it is the first cold case. that means. your first cold case. it is the - first cold case. that means there is a lot of flashbacks, a lot happening way before. a lot of casting to be done to balance two very different periods of someone's lie. it was all done very expertly. you periods of someone's lie. it was all done very expertly.— done very expertly. you are balancing — done very expertly. you are balancing then _ done very expertly. you are balancing then and - done very expertly. you are balancing then and now. i done very expertly. you are i balancing then and now. your character _ balancing then and now. your character then _ balancing then and now. your character then and _ balancing then and now. your character then and now - balancing then and now. your character then and now as - balancing then and now. mil." character then and now as well. also. there is a whole plot to do with auntjoan. we see a bit of his childhood through that. the whole thing in a way, there is a theme of parents and mothers and fathers. the trauma you went through as a little boy, you get more of an insight into that. his clever idea was in the commissioning meeting saying we had done a lot of the back streets of london, let's go to coolmore? it is

stranue. london, let's go to coolmore? it is strange- lt — london, let's go to coolmore? it is strange- it is _ london, let's go to coolmore? it is strange. it is such _ london, let's go to coolmore? it is strange. it is such a _ london, let's go to coolmore? it :9 strange. it is such a huge part of him and a huge part of the book. very to touch base with that bit of it. ., ., , , ., it. your mother is starring with ou. it. your mother is starring with you- what _ it. your mother is starring with you- what was _ it. your mother is starring with you. what was that _ it. your mother is starring with you. what was that like? - it. your mother is starring with | you. what was that like? great, it. your mother is starring with - you. what was that like? great, very aood fun. you. what was that like? great, very good fun. inevitably _ you. what was that like? great, very good fun. inevitably i _ you. what was that like? great, very good fun. inevitably i was _ you. what was that like? great, very good fun. inevitably i was on - you. what was that like? great, very good fun. inevitably i was on a - good fun. inevitably i was on a shoot, one hit the lurgy wall at one point. one of my first things happen to coincide with the day i was at my most l. 9 to coincide with the day i was at my most l. . ., to coincide with the day i was at my mostl. . ., _ , most l. nice to get sympathy. i thou~ht most l. nice to get sympathy. i thought you _ most l. nice to get sympathy. i thought you were _ most l. nice to get sympathy. i thought you were going - most l. nice to get sympathy. i thought you were going to - most l. nice to get sympathy. i thought you were going to say i most l. nice to get sympathy. i i thought you were going to say she told you to pull yourself together. always nice to have your mum when you are feeling a bit poorly. lots of people will be tuning in to see how your relationship develops. it is the ongoing side of the storyline that people are really engrossed by. it is written so subtly in the books. one friend of mine said something like, oh, it isjust the same scene again and again and

again. isaid, same scene again and again and again. i said, it is not it is never the same. ifeel a again. i said, it is not it is never the same. i feel a sense of failure if anybody ever says that. i like to think he had not watched the men order. he think he had not watched the men order. . . think he had not watched the men order. , , ., he think he had not watched the men order._ he was i think he had not watched the men. order._ he was not order. he is 'ust wrong. he was not watchin: order. he isjust wrong. he was not watching them _ order. he isjust wrong. he was not watching them carefully. _ order. he isjust wrong. he was not watching them carefully. the - order. he isjust wrong. he was not watching them carefully. the bookl order. he isjust wrong. he was notl watching them carefully. the book is written by robert _ watching them carefully. the book is written by robert galbraith, - watching them carefully. the book is written by robert galbraith, who - watching them carefully. the book is written by robert galbraith, who is i written by robert galbraith, who is jk rowling. does she get involved in the drama? hat jk rowling. does she get involved in the drama? ., ., , ., , ., the drama? not always. certainly on certain occasions _ the drama? not always. certainly on certain occasions where _ the drama? not always. certainly on certain occasions where she - the drama? not always. certainly on certain occasions where she feels i the drama? not always. certainly on certain occasions where she feels it| certain occasions where she feels it is absolutely a necessity. for the last that, a lot of scenes with strike and charlotte gehis x. she wanted to give me a back story which is fair in the books to a degree but she wanted to give me more of a back story. sometimes you think, however these two together? she wanted to give me some context to that to

sustain us through the next few books. charlotte is not in this one. she will say what will happen in the future. you have been filming in australia the latest mad max. horse future. you have been filming in australia the latest mad max. how is that? great fun. _ australia the latest mad max. how is that? great fun. i— australia the latest mad max. how is that? great fun. i was _ australia the latest mad max. how is that? great fun. i was with _ australia the latest mad max. how is that? great fun. i was with a - that? great fun. i was with a fantastic actress, a wonderful person. all my sins are with her really. it person. all my sins are with her reall . 9. . person. all my sins are with her reall . ., , ., 9 ., , really. it was great fun. was it mad? -- _ really. it was great fun. was it mad? -- my _ really. it was great fun. was it mad? -- my scenes. - really. it was great fun. was it mad? -- my scenes. there i really. it was great fun. was it | mad? -- my scenes. there was really. it was great fun. was it i mad? -- my scenes. there was a really. it was great fun. was it - mad? -- my scenes. there was a scene when we were — mad? -- my scenes. there was a scene when we were driving _ mad? -- my scenes. there was a scene when we were driving in _ mad? -- my scenes. there was a scene when we were driving in a _ mad? -- my scenes. there was a scene when we were driving in a car— mad? -- my scenes. there was a scene when we were driving in a car with - when we were driving in a car with clouds of dust coming through and squarely hitting ourselves in the face. it was supposed to be where we were at our most happy, joyous and free. were at our most happy, 'oyous and free. 9. 9. were at our most happy, 'oyous and free. ,, ., ., were at our most happy, 'oyous and free_ ,, ., ., .. were at our most happy, 'oyous and free. ,, ., ., ., ., free. quite a lot of acting today. i was about — free. quite a lot of acting today. i was about to _ free. quite a lot of acting today. i was about to say _ free. quite a lot of acting today. i was about to say jason _ free. quite a lot of acting today. i was about to say jason some - was about to say jason some

wonderful locations, cornwall and australia. that sounds quite brittle. —— you have chosen. australia. that sounds quite brittle. -- you have chosen. where do we mad — brittle. -- you have chosen. where do we mad max? _ brittle. -- you have chosen. where do we mad max? be _ brittle. -- you have chosen. where do we mad max? be not _ brittle. -- you have chosen. where do we mad max? be not full- brittle. -- you have chosen. where do we mad max? be not full two i do we mad max? be not full two years. a, do we mad max? be not full two ears. : ., do we mad max? be not full two ears. : 9, 9, do we mad max? be not full two ears. ., ., .., ., years. a lot of production goes into those films. _ years. a lot of production goes into those films, doesn't _ years. a lot of production goes into those films, doesn't it? _ years. a lot of production goes into those films, doesn't it? -- - years. a lot of production goes into | those films, doesn't it? -- probably those films, doesn't it? —— probably not for two years. the fifth series of strike premieres at 9pm this sunday on bbc one stay with us, headlines coming up.

good morning, welcome to breakfast withjon kay and nina warhurst. our headlines today. more industrial action in the run up to christmas — this time thousands of ambulance staff are to go on strike. prince harry and meghan receive a human rights award just a day before their explosive netflix documentary is due to air. good morning. for the rest of this we get is going

to turn colder by day and by night, with widespread frost. snow and ice in northern scotland, ice in eastern england, wales and northern ireland. details later in the programme. iamata i am at a warm bank in cheltenham, where locals can come and have a hot drink. it means for the day they don't have to turn the heating on at home. what are your rights if your parcel is delivered damaged? with christmas deliveries in full flow, i'll be looking at how you can claim when things go wrong. good morning. welcome aboard. we are on a boat in doha this morning. the world cup has not been plain sailing for many. and certainly not spain. the former champions are out of this world cup, beaten by morocco, who reached the last eight for the first time in their history. good morning. it's wednesday, the 7th of december. our main story. industrial action by public

and private sector workers is set to escalate further in the weeks up to christmas, with ambulance staff in england and wales the latest to announce a series of walk—outs. paramedics, call—handlers and other workers will go on strike on the 21st and 28th of this month in a dispute over pay, but unions say it will only affect non—life threatening calls. tim muffett reports. another winter walk—out. ambulance staff across much of england and wales workers to announce plans for industrial action. the strike, on december the 21st, will involve paramedics, call handlers and support staff from the three main ambulance unions. members of the gmb union will also walk out on december 28th. we will put agreements in place at a local level — they are negotiated locally — to try and ensure we have emergency cover. the truth is i think as emergencies unfold what you will see is health service

professionals, ambulance professionals, they will probably end up leaving the picket lines to look after people. our people care passionately about the service. they certainly don't do this job for money. they have been seeing for years the impact the cuts are having the service. we don't want to see people put at risk. it's both physically and mentally draining, ourjob. jason has been a paramedic in dudley in the west midlands for 20 years. but over the past 12 months he says many colleagues have had enough and left, and he's often unable to take patients into overcrowded hospitals. to get there and go and tell a patient they've got a two, three, four, six, seven hour wait on the back of an ambulance, it's heartbreaking. our staff often experience violence and aggression. do you think there's a risk this strike will alienate members the public? i hope the public will stand and support us. nhs sites and trusts have set up

food banks for staff. we've been left with no choice. the strike will only affect non—life—threatening call—outs, but it could mean that people who have suffered trips and falls won't be seen by ambulance crews. if everyone in the public sector was to receive a pay rise in line with inflation, that would cost an extra £28 billion. an extra £1000 per household. at a time of huge cost of living pressures, it is important we get the balance right between what additional tax we want viewers to pay alongside recognising the nhs has faced real challenges as a result of the pandemic. the strike will only affect — will only affect non—life—threatening call—outs but it could mean that people who have suffered trips and falls won't be seen by ambulance crews. the nhs confederation said that if for any reason emergency care was affected, the army could be mobilised to help

out. it will be the first time in eight years that ambulance staff have gone on strike. the government says union demands for above inflation pay rises are simply unaffordable. tim muffett, bbc news. the government has announced plans to make more use of the private sector to help cut the record number of nhs patients in england waiting for non—emergency treatment, like eye, knee and hip operations. a new taskforce will meet at downing street to help the nhs deliver the target of eliminating all waits of more than 18 months by april next year. the plan is likely to include collaboration with private clinics. the duke and duchess of sussex have appeared on stage in new york to receive an award for taking what the organisers called "a heroic stand against structural racism in the monarchy". the event took place just 36 hours before the release of the netflix docuseries, harry and meghan, in which the couple are expected to reveal more about their rift from the royal family. our north america correspondent nada tawfik�*s report contains flashing images.

the duke and duchess of sussex stepped in front of the cameras in new york for a star—studded gala. standing next to them, the daughter of robert f kennedy, who chose them as recipients of the ripple of hope award, alongside ukraine's president, volodymyr zelensky. kerry kennedy previously praised them for taking, as she put it, a heroic stand against structural racism in the monarchy. you know, we're so proud of their work on racialjustice and on mental health parity and awareness. and the multitude of things that they have done, showing up when people really need them. harry and meghan first made allegations of racism in an interview with oprah winfrey last march. prince william responded at the time that the royal family was very much not a racist family. in the same interview the duchess discussed her own struggles with mental health and suicidal thoughts. on stage in new york she was asked about that.

she said it hadn't been easy, but it was worth it if it gave even one person hope. the evening did have its light moments too. actually, to be honest with you, kerry, i actually thought we were going on a date night. so i found it quite weird that we're sharing the room with 1500 people. but, i mean, we don't get out much because our kids are so small and young, so this is completely unexpected. but it's nice to share date night with all of you. thank you for coming. laughter. harry and meghan have not shied away from the spotlight, and from speaking their mind. and here, this prestigious award honours them for doing exactly that. nevertheless, there has been scrutiny and it will only intensify when their netflix episodes are released. no one sees what's happening behind closed doors. the first three episodes of their docuseries drops thursday. at least one celebrity here plans to watch it. what they are doing

for the world, meghan and harry, and for themselves, and to try to say, yes, the royals have a wonderful, wonderful legacy, but the world is evolving and i think we should evolve with it. i don't know enough genuinely about accusations of racism within the royal family to comment about that, i really don't. i only know that in my lifetime, i'm 64 years old, in my lifetime what i've learned is racism is everywhere. harry and meghan are determined to keep control of their story with the upcoming six part series. and there is widespread speculation about what else they might reveal. nada tawfik, bbc news, new york. the government has pledged to relax restrictions on building onshore wind farms in england, after a threatened rebellion from conservative mps. our chief political correspondent nick eardley is in westminster.

another u—turn by rishi sunak, is that how we should read this? another u-turn by rishi sunak, is that how we should read this? maybe a u-turn, that how we should read this? maybe a u-turn. maybe _ that how we should read this? maybe a u-turn. maybe a — that how we should read this? maybe a u-turn, maybe a concession. - that how we should read this? maybe a u-turn, maybe a concession. somei a u—turn, maybe a concession. some would _ a u—turn, maybe a concession. some would argue — a u—turn, maybe a concession. some would argue. rishi sunak said over the summerwhen he would argue. rishi sunak said over the summer when he was running to be conservative _ the summer when he was running to be conservative leader that he would not relax — conservative leader that he would not relax the rules when it came to onshore _ not relax the rules when it came to onshore wind power in england. he didn't— onshore wind power in england. he didn't think— onshore wind power in england. he didn't think they are needed —— they needed _ didn't think they are needed —— they needed to— didn't think they are needed —— they needed to be more liberal. as prime minister. _ needed to be more liberal. as prime minister. he — needed to be more liberal. as prime minister, he was facing a pretty big rebellion~ _ minister, he was facing a pretty big rebellion. they were a group of conservative mps, including big names. — conservative mps, including big names, borisjohnson, liz truss, the former— names, borisjohnson, liz truss, the former levelling up secretary simon clarke _ former levelling up secretary simon clarke as _ former levelling up secretary simon clarke as well, who were all saying, you do— clarke as well, who were all saying, you do need — clarke as well, who were all saying, you do need to relax these rules because — you do need to relax these rules because we need to work harder on getting _ because we need to work harder on getting more energy generated in the uk. getting more energy generated in the uk so. _ getting more energy generated in the uk. so, last night of the government said, _ uk. so, last night of the government said. ok. _ uk. so, last night of the government said. ok. we — uk. so, last night of the government said, ok, we have listened and we are going — said, ok, we have listened and we are going to— said, ok, we have listened and we are going to relax the rules a bit. so onshore — are going to relax the rules a bit. so onshore wind will be allowed if there _ so onshore wind will be allowed if there is— so onshore wind will be allowed if there is community consent for it. we don't — there is community consent for it. we don't know what that will mean yet. we don't know what that will mean yet the _

we don't know what that will mean yet. the government is now going to do a consultation on the exact process — do a consultation on the exact process it _ do a consultation on the exact process. it could mean if you live near _ process. it could mean if you live near a _ process. it could mean if you live near a wind — process. it could mean if you live near a wind turbine in england, you .et near a wind turbine in england, you get some _ near a wind turbine in england, you get some money off your bills, for example — get some money off your bills, for example. that is one of the things the government is looking at. if you believe _ the government is looking at. if you believe the — the government is looking at. if you believe the line from the government this morning it is because there has been _ this morning it is because there has been a _ this morning it is because there has been a lot— this morning it is because there has been a lot of dialogue between the government and backbenchers and they have reached a compromise. but i think— have reached a compromise. but i think it _ have reached a compromise. but i think it also — have reached a compromise. but i think it also shows that rishi sunak is completely in control of everything. he still has some backbenchers prepared to flex their muscles _ backbenchers prepared to flex their muscles a _ backbenchers prepared to flex their muscles a bit and say to them, correct — muscles a bit and say to them, correct to— muscles a bit and say to them, correct to say to him, we don't like what _ correct to say to him, we don't like what you _ correct to say to him, we don't like what you are — correct to say to him, we don't like what you are doing, we think you should _ what you are doing, we think you should do— what you are doing, we think you should do it differently. even though — should do it differently. even though he has got a big majority, he is not _ though he has got a big majority, he is not completely in control of everything. although it is calmer at westminster, we are not telling you every _ westminster, we are not telling you every morning about the next crisis and questioning how long the government will last, rishi sunak is pretty— government will last, rishi sunak is pretty secure, it doesn't mean, however. — pretty secure, it doesn't mean, however, that there aren't some tory mps who— however, that there aren't some tory mps who are — however, that there aren't some tory

mps who are prepared to make life difficult _ mps who are prepared to make life difficult sometimes. yes, mps who are prepared to make life difficult sometimes.— difficult sometimes. yes, large coin: difficult sometimes. yes, large auoin on difficult sometimes. yes, large going on behind _ difficult sometimes. yes, large going on behind the _ difficult sometimes. yes, large going on behind the scenes. i difficult sometimes. yes, large - going on behind the scenes. thank you. —— it a going on behind the scenes. thank you. —— ita lot going on behind the scenes. thank you. —— it a lot going on. china says most people with covid will now be able to quarantine at home rather than in state facilities, in a major easing of its zero—covid policy. the reforms come just a week after civil protests against pandemic controls erupted across the nation. the country has also scrapped pcr test requirements for most public venues, except hospitals and schools. 25 people have been arrested in raids across germany on suspicion of plotting to overthrow the government. german reports say the group of far—right and ex—military figures planned to storm the parliament building, the reichstag, and seize power. stephen flynn has been elected as the snp's new westminster leader following the resignation of ian blackford. the aberdeen south mp defeated alison thewliss, who is seen as being closer to first minister nicola sturgeon,

in a vote of the party's mps. one of mr flynn's first duties will be to face rishi sunak at prime minister's questions today. there is anotherjob change to report this morning. the ofan timer has rung for matt lucas. —— ofan timer. matt lucas has announced he is stepping down as a presenter of the great british bake off. he described his three series on the show as a delicious experience, but said he is "passing the baguette on to someone else" so he can focus on other projects. channel 4 has not announced a replacement host. are you hungry watching that? i'll tell you what i have heard great things about in terms of baking. carol. i am yet to taste it, savour it, witness it. i remember speaking with a camera operator who said you always turn up early with coffee and sometimes home—baked cakes. you put the rest of us to shame. it

is the time of the day, you've got to do it! it is usually freezing as well. good morning. a fine start in some areas. beautiful sunrises like this one in buckinghamshire. it is also a cold start. a widespread frost. some snow overnight. we will continue over —— with that. increasing intensity in scotland. wintry showers on the east coast. the showers will largely be of rain at lower levels. wintry details. in between all of this we are looking at a lot of dry weather and some sunshine. feeling cold in the wind, particularly in the north and the east along the coastline. temperatures will feel sub—0 for some. as we head through the rush—hour period this evening, still some showers in the south—west. a lot of dry weather for southern england, the midlands, showers flirting with the west coast of wales, along the east coast of

england. some showers in northern ireland. snow showers getting in to northern scotland at low levels. as we head through the evening and overnight, underthese we head through the evening and overnight, under these clear skies very quickly the temperature will fall away. you can see the snow coming down across scotland. some across eastern areas. again, at low levels at times. and a widespread frost. the risk of ice tomorrow morning across northern scotland, northern ireland, wales and eastern england, where we have had to damp surfaces. as we head through tomorrow though, the snow continues in northern scotland and through the day it will push further south, getting and eventually to northern parts of england, the north—east primarily. in fact, across the north york moors at lower levels we could have one to three centimetres of snow. most of the showers at lower levels again will be of rain. wherever you are it will feel cold. these are the temperatures. at this time of the year they should be roughly north to south, six to nine.

below par. for the rest of the week we will continue below par by day and by night. in that case we need to find out what is happening on the roads. thank you. the plunging temperatures will make the roads more hazardous. our reporterjo black is at a gritting depot near birmingham. staff presumably working flat out to get to the greater macro ready? yeah, they are very busy here at sandwell— yeah, they are very busy here at sandwell gritting deeper. we are five miles outside birmingham city centre _ five miles outside birmingham city centre. the gritting trucks behind me with — centre. the gritting trucks behind me with some of their lights on. these _ me with some of their lights on. these have _ me with some of their lights on. these have been out all night. they returned _ these have been out all night. they returned a — these have been out all night. they returned a few hours ago. they are getting _ returned a few hours ago. they are getting ready to go out again later today _ getting ready to go out again later today. they have been spreading about _ today. they have been spreading about 30 — today. they have been spreading about 30 tonnes, about 400 miles of road, _ about 30 tonnes, about 400 miles of road. in _ about 30 tonnes, about 400 miles of road. in this— about 30 tonnes, about 400 miles of road, in this region. the temperatures are going to drop. of course. _ temperatures are going to drop. of course. it— temperatures are going to drop. of course. it is— temperatures are going to drop. of course, it is winter and cold weather _ course, it is winter and cold weather is _ course, it is winter and cold weather is a feature of the season

but we _ weather is a feature of the season but we are — weather is a feature of the season but we are being warned by various local authorities and organisations not to— local authorities and organisations not to be — local authorities and organisations not to be caught out by this because of the _ not to be caught out by this because of the mild — not to be caught out by this because of the mild autumn that we have had. and we _ of the mild autumn that we have had. and we have — of the mild autumn that we have had. and we have heard of the met office has issued _ and we have heard of the met office has issued that level three cold weather— has issued that level three cold weather alert for most parts of england — weather alert for most parts of england. what this does is it alerts people _ england. what this does is it alerts people like social services departments, health services, to protect— departments, health services, to protect at— departments, health services, to protect at risk groups, even more than _ protect at risk groups, even more than they— protect at risk groups, even more than they do already. we know the cold weather can cause problems with pre—correct—mac with people who have pre-existing _ pre—correct—mac with people who have pre—existing medical conditions, lon- pre—existing medical conditions, long problems, heart problems, many people— long problems, heart problems, many people struggling to heat their homes — people struggling to heat their homes. that can cause mental health problems _ homes. that can cause mental health problems. we are being warned by various— problems. we are being warned by various agencies and local authorities and charities not to be caught— authorities and charities not to be caught out— authorities and charities not to be caught out by this drop in temperature. keep warm as best you can and — temperature. keep warm as best you can and look— temperature. keep warm as best you can and look out for vulnerable people — people. good message. thank people. — good message. thank you. really people. _ good message. thank you. really good advice. for most of us, this cold snap

will bring the first sub—zero temperatures since the war in ukraine caused the cost of heating to soar. that will only increase financial concerns for millions of families who are already struggling to pay the bills. those warm banks are going to be in demand. 9. , those warm banks are going to be in demand. ., , ., ., ., , ., demand. really important for lots of famil . fiona lamdin's at a warm bank in cheltenham. temperature is about to drop even further and hang around. lots of people presumably needing that facility? people presumably needing that facili ? . people presumably needing that facili ? , ., , facility? yes, good morning. this one bank yield _ facility? yes, good morning. this one bank yield chatham -- - facility? yes, good morning. this one bank yield chatham -- in - one bank yield chatham —— in cheltenham is already busy. at half past seven — cheltenham is already busy. at half past seven people were coming through— past seven people were coming through the door. i'm in the food pantry _ through the door. i'm in the food pantry. we — through the door. i'm in the food pantry. we will go up to the one bank— pantry. we will go up to the one bank in — pantry. we will go up to the one bank in a — pantry. we will go up to the one bank in a minute. let's meet marie. you're _ bank in a minute. let's meet marie. you're a _ bank in a minute. let's meet marie. you're a volunteer here. tell us what _ you're a volunteer here. tell us what you — you're a volunteer here. tell us what you do? | you're a volunteer here. tell us what you do?— what you do? i 'ust help to the shelves and — what you do? ijust help to the shelves and the _ what you do? ijust help to the shelves and the pantry. - what you do? ijust help to the shelves and the pantry. i - what you do? ijust help to the shelves and the pantry. i also l what you do? ijust help to the i shelves and the pantry. i also use the pantry— shelves and the pantry. i also use the pantry myself— shelves and the pantry. i also use the pantry myself because - shelves and the pantry. i also use the pantry myself because i- shelves and the pantry. i also use the pantry myself because i am i shelves and the pantry. i also use the pantry myself because i am a | the pantry myself because i am a single _ the pantry myself because i am a single parent _

the pantry myself because i am a single parent. so— the pantry myself because i am a single parent-— the pantry myself because i am a single parent. so for £3, how much can ou single parent. so for £3, how much can you get? _ single parent. so for £3, how much can you get? ten — single parent. so for £3, how much can you get? ten items _ single parent. so for £3, how much can you get? ten items off - single parent. so for £3, how much can you get? ten items off the - can you get? ten items off the shelf. can you get? ten items off the shelf- and _ can you get? ten items off the shelf. and some _ can you get? ten items off the shelf. and some extra - can you get? ten items off the shelf. and some extra fruit - can you get? ten items off the | shelf. and some extra fruit and can you get? ten items off the - shelf. and some extra fruit and veg and bakery— shelf. and some extra fruit and veg and bakery stuff— shelf. and some extra fruit and veg and bakery stuff as _ shelf. and some extra fruit and veg and bakery stuff as your— shelf. and some extra fruit and veg and bakery stuff as your family - and bakery stuff as your family needs — and bakery stuff as your family needs it — and bakery stuff as your family needs it is _ and bakery stuff as your family needs. it is increasing - and bakery stuff as your family needs. it is increasing every. and bakery stuff as your family - needs. it is increasing every week. yes, _ needs. it is increasing every week. yes. it— needs. it is increasing every week. yes. it is— needs. it is increasing every week. yes. it is getting _ needs. it is increasing every week. yes, it is getting really— needs. it is increasing every week. yes, it is getting really busy- needs. it is increasing every week. yes, it is getting really busy every| yes, it is getting really busy every week _ yes, it is getting really busy every week. 9. .. . yes, it is getting really busy every week. ., ,, , ., ., yes, it is getting really busy every week. 9." , ., ., ,, week. take us to the one bank because when _ week. take us to the one bank because when you _ week. take us to the one bank because when you are - week. take us to the one bank because when you are not - because when you are not volunteering you are up there? we are u- volunteering you are up there? we are up there. it is a warm space where _ are up there. it is a warm space where we — are up there. it is a warm space where we meet _ are up there. it is a warm space where we meet people. - are up there. it is a warm space where we meet people. i- are up there. it is a warm space where we meet people. i don'tl are up there. it is a warm space i where we meet people. i don't put are up there. it is a warm space - where we meet people. i don't put my heating _ where we meet people. idon't put my heating on— where we meet people. idon't put my heating on in— where we meet people. i don't put my heating on in the — where we meet people. i don't put my heating on in the daytime _ where we meet people. i don't put my heating on in the daytime because - where we meet people. i don't put my heating on in the daytime because i. heating on in the daytime because i can't afford — heating on in the daytime because i can't afford it — heating on in the daytime because i can't afford it. so _ heating on in the daytime because i can't afford it. so i _ heating on in the daytime because i can't afford it. so i come _ heating on in the daytime because i can't afford it. so i come here. - can't afford it. so i come here. most— can't afford it. so i come here. most days~ _ can't afford it. so i come here. most days. most _ can't afford it. so i come here. most days. most days - can't afford it. so i come here. most days. most days i- can't afford it. so i come here. most days. most days i come i can't afford it. so i come here. - most days. most days i come here and use the _ most days. most days i come here and use the centre — most days. most days i come here and use the centre. inte— most days. most days i come here and use the centre-— use the centre. we are in the centre now. use the centre. we are in the centre now- thank — use the centre. we are in the centre now- thank you _ use the centre. we are in the centre now. thank you for _ use the centre. we are in the centre now. thank you for showing - use the centre. we are in the centre now. thank you for showing us - use the centre. we are in the centre| now. thank you for showing us here. alison. _ now. thank you for showing us here. alison. you _ now. thank you for showing us here. alison, you run the centre. we have heard _ alison, you run the centre. we have heard about — alison, you run the centre. we have heard about just how many more people _ heard about just how many more people are — heard about just how many more people are using it. what demand are you seeing _ people are using it. what demand are you seeing this winter?— you seeing this winter? yeah, with each week that _ you seeing this winter? yeah, with each week that goes _ you seeing this winter? yeah, with each week that goes past - you seeing this winter? yeah, with each week that goes past we're i each week that goes past we're having more and more people coming

into the centre. we are having more people come just because we are a warm space and it means that they can come here and use the cafe and keep warm. but also more and more people coming in and asking for advice stop how to deal with the debt they have. you advice stop how to deal with the debt they have.— debt they have. you told me yesterday — debt they have. you told me yesterday you _ debt they have. you told me yesterday you helped - debt they have. you told mej yesterday you helped people debt they have. you told me - yesterday you helped people get six grants? _ yesterday you helped people get six rants? 9. yesterday you helped people get six rants? ., ., ., , . grants? yeah, we are really lucky here that some _ grants? yeah, we are really lucky here that some of— grants? yeah, we are really lucky here that some of the _ grants? yeah, we are really lucky here that some of the work- grants? yeah, we are really lucky here that some of the work we i grants? yeah, we are really luckyl here that some of the work we do, the money we make, we put it into a grant. and more and more people are coming in asking for help with that grant. we might give people some money to top up their electricity. if they are really struggling then we do referrals to other organisations that can help. brilliant. thank you. this is the christmas — brilliant. thank you. this is the christmas table. a place where people — christmas table. a place where people can get some nice gifts if they are — people can get some nice gifts if they are struggling to buy presents this christmas. we are going to see the soup _ this christmas. we are going to see the soup. the soup is being made.

let's _ the soup. the soup is being made. let's meet — the soup. the soup is being made. let's meet rob. good morning. you are here _ let's meet rob. good morning. you are here most days? | let's meet rob. good morning. you are here most days?— are here most days? i am, yes. i love the atmosphere _ are here most days? i am, yes. i love the atmosphere here. - are here most days? i am, yes. i| love the atmosphere here. seeing people _ love the atmosphere here. seeing people go— love the atmosphere here. seeing people go about _ love the atmosphere here. seeing people go about their— love the atmosphere here. seeing people go about their business. i i people go about their business. i quite _ people go about their business. i quite like — people go about their business. i quite like it _ people go about their business. i guite like it i— people go about their business. i quite like it— quite like it. i love the fact you are wearing — quite like it. i love the fact you are wearing a _ quite like it. i love the fact you are wearing a t-shirt? - quite like it. i love the fact you are wearing a t-shirt? i - quite like it. i love the fact you are wearing a t-shirt? i am i quite like it. i love the fact you i are wearing a t-shirt? i am from wales, are wearing a t-shirt? i am from wales. so _ are wearing a t-shirt? i am from wales. so l'm — are wearing a t-shirt? i am from wales. so km a _ are wearing a t-shirt? i am from wales, so i'm a bit _ are wearing a t-shirt? i am from wales, so i'm a bit more - are wearing a t-shirt? i am from wales, so i'm a bit more used i are wearing a t-shirt? i am from wales, so i'm a bit more used toi are wearing a t-shirt? i am from - wales, so i'm a bit more used to the cold than _ wales, so i'm a bit more used to the cold than these _ wales, so i'm a bit more used to the cold than these people! _ wales, so i'm a bit more used to the cold than these people! that- wales, so i'm a bit more used to the cold than these people!— cold than these people! that teapot is nice and warm. _ cold than these people! that teapot is nice and warm. i _ cold than these people! that teapot is nice and warm. iwill— cold than these people! that teapot is nice and warm. i will let - cold than these people! that teapot is nice and warm. i will let you - is nice and warm. i will let you have _ is nice and warm. i will let you have your— is nice and warm. i will let you have your chat. rowena is frantically chopping carrots. tell us what — frantically chopping carrots. tell us what you are making? i am going to make a tomato _ us what you are making? i am going to make a tomato and _ us what you are making? i am going to make a tomato and carrot - us what you are making? i am going to make a tomato and carrot soup i us what you are making? i am going i to make a tomato and carrot soup and a fish _ to make a tomato and carrot soup and a fish chowder. — to make a tomato and carrot soup and a fish chowder, because _ to make a tomato and carrot soup and a fish chowder, because fish - to make a tomato and carrot soup and a fish chowder, because fish chowderl a fish chowder, because fish chowder is nice _ a fish chowder, because fish chowder is nice and _ a fish chowder, because fish chowder is nice and healthy— a fish chowder, because fish chowder is nice and healthy and _ a fish chowder, because fish chowder is nice and healthy and nutritious. . is nice and healthy and nutritious. you are _ is nice and healthy and nutritious. you are a — is nice and healthy and nutritious. you are a volunteer— is nice and healthy and nutritious. you are a volunteer here - is nice and healthy and nutritious. you are a volunteer here and - is nice and healthy and nutritious. you are a volunteer here and youi is nice and healthy and nutritious. i you are a volunteer here and you are seeing _ you are a volunteer here and you are seeing the _ you are a volunteer here and you are seeing the demand for your soup is growing. _ seeing the demand for your soup is growing, people are coming more every— growing, people are coming more every week? it�*s growing, people are coming more every week?— growing, people are coming more eve week? 3 ., ., , every week? it's great, i have been doin: it every week? it's great, i have been doing it for — every week? it's great, i have been doing it for ten _ every week? it's great, i have been doing it for ten years. _ every week? it's great, i have been doing it for ten years. during - every week? it's great, i have been doing it for ten years. during covid| doing it for ten years. during covid and all— doing it for ten years. during covid and all the — doing it for ten years. during covid and all the luck— doing it for ten years. during covid and all the luck dance. _ doing it for ten years. during covid and all the luck dance. it— doing it for ten years. during covid and all the luck dance. it is- doing it for ten years. during covid and all the luck dance. it is great. and all the luck dance. it is great to see _ and all the luck dance. it is great to see people _ and all the luck dance. it is great to see people coming _ and all the luck dance. it is great to see people coming back- and all the luck dance. it is great to see people coming back in. i and all the luck dance. it is greati to see people coming back in. we and all the luck dance. it is great- to see people coming back in. we are now back— to see people coming back in. we are now back up — to see people coming back in. we are now back up to — to see people coming back in. we are now back up to 25. _ to see people coming back in. we are now back up to 25, 30 _ to see people coming back in. we are now back up to 25,30 people. -

to see people coming back in. we are now back up to 25, 30 people. sandy, ou have now back up to 25, 30 people. sandy, you have all — now back up to 25, 30 people. sandy, you have all the _ now back up to 25, 30 people. sandy, you have all the tips _ now back up to 25, 30 people. sandy, you have all the tips for— now back up to 25, 30 people. sandy, you have all the tips for us. _ now back up to 25, 30 people. sandy, you have all the tips for us. what - you have all the tips for us. what temperature should we be heating our house? _ temperature should we be heating our house? we _ temperature should we be heating our house? 9 . 9, ~r . temperature should we be heating our house? 9 , ., ,, , ., temperature should we be heating our house?9 ,., ,, ., ,, house? we should keep our houses, the advice from _ house? we should keep our houses, the advice from experts _ house? we should keep our houses, the advice from experts is, - house? we should keep our houses, the advice from experts is, we - the advice from experts is, we should — the advice from experts is, we should keep _ the advice from experts is, we should keep our— the advice from experts is, we should keep our house - the advice from experts is, we should keep our house at - the advice from experts is, we should keep our house at 18 i the advice from experts is, we - should keep our house at 18 degrees. if should keep our house at 18 degrees. if people _ should keep our house at 18 degrees. if people can't — should keep our house at 18 degrees. if people can't physically— should keep our house at 18 degrees. if people can't physically afford - should keep our house at 18 degrees. if people can't physically afford to - if people can't physically afford to do that. _ if people can't physically afford to do that, what advice is there? if you do that, what advice is there? you can't do that, what advice is there? if you can't heat your whole house, maybe _ you can't heat your whole house, maybe heat— you can't heat your whole house, maybe heat a _ you can't heat your whole house, maybe heat a room. _ you can't heat your whole house, maybe heat a room. if— you can't heat your whole house, maybe heat a room. if you - you can't heat your whole house, maybe heat a room. if you can. i you can't heat your whole house, | maybe heat a room. if you can. if you can't — maybe heat a room. if you can. if you can't afford _ maybe heat a room. if you can. if you can't afford to _ maybe heat a room. if you can. if you can't afford to heat _ maybe heat a room. if you can. if you can't afford to heat your- maybe heat a room. if you can. if. you can't afford to heat your room, keep _ you can't afford to heat your room, keep yourself— you can't afford to heat your room, keep yourself warm. _ you can't afford to heat your room, keep yourself warm. woolly - you can't afford to heat your room, i keep yourself warm. woollyjumpers, electric— keep yourself warm. woollyjumpers, electric blankets, _ keep yourself warm. woollyjumpers, electric blankets, hot _ keep yourself warm. woollyjumpers, electric blankets, hot water— electric blankets, hot water bottles. _ electric blankets, hot water bottles, hot _ electric blankets, hot water bottles, hot drinks - electric blankets, hot water bottles, hot drinks from - electric blankets, hot water. bottles, hot drinks from places electric blankets, hot water- bottles, hot drinks from places like this. bottles, hot drinks from places like this that— bottles, hot drinks from places like this that is— bottles, hot drinks from places like this. that is the — bottles, hot drinks from places like this. that is the way— bottles, hot drinks from places like this. that is the way to _ bottles, hot drinks from places like this. that is the way to keep- bottles, hot drinks from places likej this. that is the way to keep warm. don't _ this. that is the way to keep warm. don't suffer— this. that is the way to keep warm. don't suffer in _ this. that is the way to keep warm. don't suffer in silence. _ this. that is the way to keep warm. don't suffer in silence. there - this. that is the way to keep warm. don't suffer in silence. there are i don't suffer in silence. there are organisations— don't suffer in silence. there are organisations like _ don't suffer in silence. there are organisations like mine - don't suffer in silence. there are organisations like mine and - organisations like mine and organisations— organisations like mine and organisations all— organisations like mine and organisations all over- organisations like mine and organisations all over the i organisations like mine and - organisations all over the country who will— organisations all over the country who will help _ organisations all over the country who will help with _ organisations all over the country who will help with your _ organisations all over the country who will help with your fuel- organisations all over the country who will help with your fuel bills, j who will help with your fuel bills, help talk— who will help with your fuel bills, help talk to — who will help with your fuel bills, help talk to your— who will help with your fuel bills, help talk to your energy - who will help with your fuel bills, i help talk to your energy company, make _ help talk to your energy company, make sure — help talk to your energy company, make sure you _ help talk to your energy company, make sure you don't— help talk to your energy company, make sure you don't fall— help talk to your energy company, make sure you don't fall in - help talk to your energy company, make sure you don't fall in doubt. | make sure you don't fall in doubt. and get— make sure you don't fall in doubt. and get the — make sure you don't fall in doubt. and get the help _ make sure you don't fall in doubt. and get the help that _ make sure you don't fall in doubt. and get the help that you - make sure you don't fall in doubt. and get the help that you need. i and get the help that you need. thank— and get the help that you need. thank you — and get the help that you need. thank you very _ and get the help that you need. thank you very much _ and get the help that you need. thank you very much for - and get the help that you need. thank you very much forjoining| and get the help that you need. - thank you very much forjoining us. there _ thank you very much forjoining us. there are _ thank you very much forjoining us. there are places up and down the country— there are places up and down the

country like this. here in cheltenham, there is the timetable. there _ cheltenham, there is the timetable. there are _ cheltenham, there is the timetable. there are places up and down the country— there are places up and down the country for— there are places up and down the country for people to come. there are people — country for people to come. there are people already here enjoying a warm _ are people already here enjoying a warm drink and i suspect as the day goes _ warm drink and i suspect as the day goes on. _ warm drink and i suspect as the day goes on, especially when they hear about— goes on, especially when they hear about the _ goes on, especially when they hear about the soup, this place will be very busy — about the soup, this place will be very busy. it about the soup, this place will be ve bus . like there is a lovely atmosphere as well. 9. . like there is a lovely atmosphere as well. ., , ., ., , well. yeah, there is. i want to stay all da ! i well. yeah, there is. i want to stay all day! l just _ well. yeah, there is. i want to stay all day! ijust have _ well. yeah, there is. i want to stay all day! ijust have to _ well. yeah, there is. i want to stay all day! ijust have to warm - well. yeah, there is. i want to stay all day! ijust have to warm up - well. yeah, there is. i want to stay all day! ijust have to warm up and| all day! ijust have to warm up and .et all day! ijust have to warm up and get my— all day! ijust have to warm up and get my coat — all day! ijust have to warm up and get my coat off. all day! ijust have to warm up and get my coat off-— get my coat off. thank you. good work done _ get my coat off. thank you. good work done by _ get my coat off. thank you. good work done by everyone. - it's parcel delivery season — but what are your rights if your goods are lost or damaged in transit? what if the delivery isn't delivered? ben's got more on this. loads of questions around all of this. it is that time of the year. let me explain a little bit more. joining me now is helen dewdney,

a consumer rights expert and author of the complaining cow. lots of questions about this. who is responsible if you have ordered something, who is responsible for getting that parcel to you safely and in one piece? it is actually the com an and in one piece? it is actually the company you _ and in one piece? it is actually the company you have _ and in one piece? it is actually the company you have bought - and in one piece? it is actually the company you have bought the - and in one piece? it is actually the| company you have bought the item from _ company you have bought the item from so. — company you have bought the item from so. if— company you have bought the item from. so, if you bought the item from _ from. so, if you bought the item from company x but they use career y. your— from company x but they use career y, your contract is still with company— y, your contract is still with company x. y, your contract is still with company x-_ y, your contract is still with company x. y, your contract is still with coman x. : , ., , company x. are the careers and firms responsible — company x. are the careers and firms responsible at — company x. are the careers and firms responsible at all? _ company x. are the careers and firms responsible at all? they _ company x. are the careers and firms responsible at all? they are - company x. are the careers and firms responsible at all? they are but - responsible at all? they are but the are responsible at all? they are but they are contracted _ responsible at all? they are but they are contracted by - responsible at all? they are but they are contracted by the - responsible at all? they are but they are contracted by the first| they are contracted by the first company~ _ they are contracted by the first company. if you have a problem, you should _ company. if you have a problem, you should contact the retailer and let them _ should contact the retailer and let them spend the time trying to contact — them spend the time trying to contact the courier to find out where — contact the courier to find out where your parcel is.- contact the courier to find out where your parcel is. what is the order of the _ where your parcel is. what is the order of the way _ where your parcel is. what is the order of the way you _ where your parcel is. what is the order of the way you should - where your parcel is. what is the order of the way you should do i order of the way you should do things? if your parcel arrives and it is damaged? you things? if your parcel arrives and it is damaged?— things? if your parcel arrives and it is damaeed? 9. ., it is damaged? you would contact the com an it is damaged? you would contact the company with — it is damaged? you would contact the company with whom _ it is damaged? you would contact the company with whom you _ it is damaged? you would contact the company with whom you paid - it is damaged? you would contact the company with whom you paid the - it is damaged? you would contact the i company with whom you paid the money and say— company with whom you paid the money and say exactly what has happened. then ask— and say exactly what has happened. then ask for your new item or a refund. — then ask for your new item or a refund. or— then ask for your new item or a refund, orask

then ask for your new item or a refund, or ask for that item, if it is damaged, to be returned. you should _ is damaged, to be returned. you should not— is damaged, to be returned. you should not have to pay for the return — should not have to pay for the return postage.— should not have to pay for the return postage. should not have to pay for the return ostaee. 9. . 9. .. return postage. that is assuming the item is delivered. _ return postage. that is assuming the item is delivered. samantha - return postage. that is assuming the item is delivered. samantha has - return postage. that is assuming the | item is delivered. samantha has been in touch to say, what are your rights when a parcel is delivered, left on your doorstep, you are doing and it is stolen?— and it is stolen? well, two things. one, if and it is stolen? well, two things. one. if you _ and it is stolen? well, two things. one, if you have _ and it is stolen? well, two things. one, if you have said, _ and it is stolen? well, two things. one, if you have said, that - and it is stolen? well, two things. one, if you have said, that is - and it is stolen? well, two things. one, if you have said, that is my i one, if you have said, that is my safe _ one, if you have said, that is my safe place. — one, if you have said, that is my safe place, then basically you have entered _ safe place, then basically you have entered into a contract to say it is ok to _ entered into a contract to say it is ok to leave — entered into a contract to say it is ok to leave it on my porch, and if it gets _ ok to leave it on my porch, and if it gets stolen it is your responsibility. if you haven't said anything — responsibility. if you haven't said anything like that, then they haven't— anything like that, then they haven't dealt with the matter with reasonable skill and care under the consumer— reasonable skill and care under the consumer rights act 2015. so, it's not your— consumer rights act 2015. so, it's not your responsibility and you should — not your responsibility and you should get the full refund. claire has been in _ should get the full refund. claire has been in touch _ should get the full refund. claire has been in touch asking - should get the full refund. claire has been in touch asking if- should get the full refund. claire has been in touch asking if there should get the full refund. (is. 9 has been in touch asking if there is a timespan for these issues to be resolved. she said she had a parcel five weeks ago arrive and there was a problem with the item. no returns label. she has tried to get refunds, replacements, the company gives excuses, no direct answers to the

questions she is asking. lerlefhezit excuses, no direct answers to the questions she is asking. what should she do? well. _ questions she is asking. what should she do? well, definitely _ questions she is asking. what should she do? well, definitely don't - questions she is asking. what should she do? well, definitely don't wait i she do? well, definitely don't wait that long — she do? well, definitely don't wait that long. it should be a couple of days _ that long. it should be a couple of days if— that long. it should be a couple of days. if you — that long. it should be a couple of days. if you are having difficulty contacting the company, or they are not providing customer services contact — not providing customer services contact details, get in touch with the ceo — contact details, get in touch with the ceo. you can get the address from _ the ceo. you can get the address from ceo — the ceo. you can get the address from ceo e—mail .com. it will probably— from ceo e—mail .com. it will probably go to an escalating steam. —— investigating team. it normally goes _ —— investigating team. it normally goes to— —— investigating team. it normally goes to an — —— investigating team. it normally goes to an escalating steam. it is more _ goes to an escalating steam. it is more likely— goes to an escalating steam. it is more likely to get dealt with and quickly — more likely to get dealt with and quickly. you have escalated it. that is one _ quickly. you have escalated it. that is one route — quickly. you have escalated it. that is one route. ultimately threaten court _ is one route. ultimately threaten court if _ is one route. ultimately threaten court if need be.— is one route. ultimately threaten court if need be. what happens if ou court if need be. what happens if you contact _ court if need be. what happens if you contact the _ court if need be. what happens if you contact the retailer _ court if need be. what happens if you contact the retailer and - court if need be. what happens if you contact the retailer and they| you contact the retailer and they say to you, when we sent it it was fine, the courier said it was fine when he left it, you have damaged it? what do you do then? that when he left it, you have damaged it? what do you do then?- it? what do you do then? that is a difficult one _ it? what do you do then? that is a difficult one but _ it? what do you do then? that is a

difficult one but you _ it? what do you do then? that is a difficult one but you show - it? what do you do then? that is a difficult one but you show your - difficult one but you show your evidence. _ difficult one but you show your evidence, take a picture and say, that is— evidence, take a picture and say, that is how— evidence, take a picture and say, that is how it has come. say, this is my— that is how it has come. say, this is my evidence to say it has come damaged — is my evidence to say it has come damaged. it is very rare that companies would do that. so you would _ companies would do that. so you would just— companies would do that. so you would just say, i need that replaced. if you want a return, provide — replaced. if you want a return, provide me _ replaced. if you want a return, provide me with the return label. thank— provide me with the return label. thank you — provide me with the return label. thank you for answering those questions. a lot of people will be grappling with it in the coming days and weeks. thank you. i think for me the big question is, what do you do when you get a buzz on the door for a neighbour's parcel but you are having a midday nap and you have been disturbed and you don't wake up to take someone else's parcel? ignore, that is my advice.- to take someone else's parcel? ignore, that is my advice. naps come first! take the — ignore, that is my advice. naps come first! take the knock— ignore, that is my advice. naps come first! take the knock off _ ignore, that is my advice. naps come first! take the knock off the - ignore, that is my advice. naps come first! take the knock off the door, - first! take the knock off the door, the batteries out of the bell. then you need your own delivery and you never get it. we're on bbc one until quarter past nine this morning. then it's time for morning live let's see what they've got planned for today.

good morning. interesting listening to helen _ good morning. interesting listening to helen there. consumer rights on the top _ to helen there. consumer rights on the top of— to helen there. consumer rights on the top of many people's agenda. coming up on morning live — with fresh strike action causing chaos for christmas plans, we're doubling up on our consumer champs for our special christmas cost of living week. mavis ackerley and dom littlewood are fighting for your festive rights — with shopping, travel and even the turkey on the menu. also today, matt allwright's investigating how— fraudulent companies can set up shop using your home address _ without you knowing. and why a letter on your doormat in someone else's name - could be the sign your home i is being targeted by scammers. and dr oscar's on a mission to stop us falling victim to fictitious health headlines. he's drilling down to the real facts — including whether your christmas tree could be bad for you, and if walking around backwards could actually do you good! i will be telling you if christmas trees could be back —— bad for you. plus, crafting queen- sara davies is coming live from her festive den and turning some i simple brown paper bags - into the must have christmas decoration of the year. we're making one of these

in less than five minutes. i and fresh from their roaring success with their lion king routine, strictly stars hamza and jowita will be telling us how they're feeling performing a charleston and a waltz in this week's semifinal. see you at 9:15. you have decided to come in from the balcony, right? too cold? iterate you have decided to come in from the balcony, right? too cold?— balcony, right? too cold? we thought we should do — balcony, right? too cold? we thought we should do it _ balcony, right? too cold? we thought we should do it inside _ balcony, right? too cold? we thought we should do it inside because - balcony, right? too cold? we thought we should do it inside because the - we should do it inside because the temperature has dropped. time now to get the news, travel and weather where you are. good morning from bbc london with me alison earle. a mother, whose daughter suffered complications after catching strep a, is warning parents about the illness and what to look out for. 5—year—old eva spent more than a week in intensive care and had to be put into an induced coma. she's now recovering in the evelina

london children's hospital. her mum sarah wants to raise awareness of the symptoms which include a rash, sore thoat and a swollen tongue. the met office has issued a level 3 cold weather alert, starting this evening, when temperatures could drop to minus 3. it means social and healthcare services are required to take action to protect high—risk groups like the homeless. expect very cold nights, frost and icy roads. the alert is in place until monday morning. a woman, who survived after being run over by two tube trains, is now fundraising for a bionic arm. sarah de lagarde was at high barnet station when the accident happened in september. she lost two limbs, but is now learning to walk again and drew strength from a trip to mount kilamanjaro only weeks before. i need to just pull the same energy together that i did when i climbed that mountain. but especially because in my mind's eye, i could see my daughters.

i know that i texted them before and said, like, that was what kept me alive. keepers at whipsnade zoo have created a winter wonderland for their asian elephant herd, including their newest arrival. baby nang phaya is three months old. her name is the thai word for queen — a tribute to elizabeth ii, who fed the elephants on a visit to the zoo in 2017. time for a look at the travel, and this is how the tubes are faring. there are severe delays on the piccadilly line due to a signalfailure at turnham green. and there are minor delays on the dlr. a good service on all other lines. now onto the weather with kate. good morning. it is a very cold start this morning. the temperature is going to get colder. today we have plenty of sunshine, albeit for a little bit

of cloud first thing. that cloud sinking away south, becoming bright —— with plenty of sunshine through the afternoon. temperatures in the north—westerly breeze 4, 5 celsius. it is feeling cold. it is dry and clear overnight tonight and the temperature is set to drop down below zero. minus 3 the minimum temperature. we could see one or two spots locally at minus 4. a widespread frost as we head into thursday. you can see, we are hanging onto this cold air through the course of thursday. that northerly flow. but we have plenty of sunshine through tomorrow. temperatures though really struggling. some places not getting much above 1 or 2 celsius. so a very cold day. as we head towards friday and into the weekend, the temperature stays very cold, especially at night time. the windfalls a bit lighter so we increase the risk of freezing mist and fog. there's lots more on our website and social media — including why fenwicks on new bond street is closing

its doors after 130 years. that's it for now, i'm backjust after 9am. hello, this is breakfast withjon kay and nina warhurst. this time tomorrow netflix releases its highly—anticipated docuseries with the duke and duchess of sussex — which is expected to reveal more insights about the couple's rift with the royal family. and last night harry and meghan were honoured at a new york gala, for their work combatting racism. our royal correspondent sarah campbell is at buckingham palace. sarah, how will this be received by the rest of the royal family? good morning. iwas good morning. i was struck standing outside buckingham palace thinking about how the lives of princes william and harry have diverged over the last couple of years. last night

prince william, catherine and the queen were here hosting a diplomatic reception, a glittering bash at buckingham palace. prince harry and meghan were across the atlantic and being feted by the great and good of new york, people who had paid hundreds of pounds to listen at the awards ceremony. the ripple of hope awards. anything involving harry and meghan these days is box office. i cannot tell you what went on inside because they were not cameras. they have not released clips. prince harry talking about the fact he and megan were on a date night. the daughter of robert f kennedy said they have stood up and talked about racialjustice, mental health illness in a way that has been incredibly brave. harry and meghan incredibly brave. harry and meghan in the headlines, 24 hours in

advance of the netflix series. it’ll advance of the netflix series. it'll be interesting how the royal family and buckingham palace deals with this. they do not know what is in the documentary. they will see it like the rest of us and everyone will want to know what they think. will they tell it? it is a really interesting question. what do we know about the netflix series so far? six episodes airing at eight o'clock uk time tomorrow morning. will every single frame be pulled over? of course it well. you just have to look at the reaction from the two trailers. each photo, each word has been pulled over. there have been accusations that trailers are misleading. in one trailer a picture has been used which is apparently at a harry potter premiere in 2011. it is talking about the press hounding harry and meghan. every aspect will be pulled over. forthe

meghan. every aspect will be pulled over. for the royal family, it is difficult. we know from the trailers that race has been talked about as an issue, which has been an issue since the interview with oprah winfrey back at the beginning of last year. and which at the time prince william was full to say that the royal family was not a racist family but this was a narrative that started there and was proving difficult to dispel. there will be theissue difficult to dispel. there will be the issue of press with harry's mother, diana, princess of wales and what happened to her and how it will form part of the series. i am told it is about their love story and about the sort ofjourney it is about their love story and about the sort of journey from it is about their love story and about the sort ofjourney from 2016 onwards. the public times we had seen them, at the wedding, at big events like that and what was their take on it. we know our take, what was said to her and how it will form part of the series. i am told it is about their love story and about the sort of journey from about their love story and about the sort ofjourney from 2016 onwards. the public times we have seen them, at the wedding, at big events like

that and what was their take on it. we know our take what was there take? they want this to be seen as their story and their words. it is a netflix stocky series. it has been directed by an emmy award—winning director. it is their life through her lens. i will not be translated? it will be fascinating. many people will watch itjust to see harry and meghan at home, what colour is their cattle? what colour is laissez faire? that kind of detail. serious issues whether the narrative they had talked about and how it is dealt with, it remains to be seen. thea;r with, it remains to be seen. they can be guessing _ with, it remains to be seen. they can be guessing what _ with, it remains to be seen. they can be guessing what you will be —— we can guess what you will be doing tomorrow at this time! i thrill we can guess what you will be doing tomorrow at this time!— tomorrow at this time! i will watch it for ou. tomorrow at this time! i will watch it for you. another _ tomorrow at this time! i will watch it for you. another six _ tomorrow at this time! i will watch it for you. another six to _ tomorrow at this time! i will watch it for you. another six to watch - tomorrow at this time! i will watch it for you. another six to watch in l it for you. another six to watch in a week. gogglebox _ it for you. another six to watch in a week. gogglebox with - it for you. another six to watch in a week. gogglebox with sarah i a week. gogglebox with sarah campbell coming up tomorrow. now across to doha wherejohn has

been underwater. morning. welcome back on board. hello. they are out on a boat this morning. this offers up trips essentially for lots of people who are here, lots of visitors. you can come out on the water. at night you get this incredible view. downtown with all the huge high—rise buildings or letter. at that thata that you have the corniche, one of the main areas where lots of fans gather. you can walk all the way around the bay back towards the soukh, where lots of fans are gathering. this is the sort of site you can get. this building is one of the oldest endow heart. a little further right around the other side of the bay you can properly get a sight of the cruise ships. that is where lots of fans have been staying during the world cup. that was one of the accommodation options. there were

not enough hotel rooms and it was a cruise ship that was presented as one option for fans to staying. we know it has been a story of shocks and surprises, this world cup. certainly not., the former winners in 2010 were knocked out last night. morocco, one of the teams of the tournament, knocking them out on penalties last night. cristiano ronaldo came on as a second—half substitute. no longer portugal's main man. as patrick gearey reports. no moroccan footballer had ever had a chance like this. a pressure like this. one kick from the quarter finals, and this is how achraf hakimi does history. what a way to do it! out of pure calm, perfect chaos. a north african team in the last eight, and laid out on the canvas, mighty spain.

the drum roll had long been building. morocco, who'd only got this far once before, had chances to win the game before the shootout was needed. spain's approach is to make possession almost an obsession, but it took until extra time's final seconds for them to really come close. as it turned out, pablo sarabia had hit the post, and when the match went to penalties, that happened again. spain, who scored seven in their opening match, now couldn't beat the keeper — a hero named bono, who in morocco last night was even better than the real thing. portugal's frontman was kept offstage. cristiano ronaldo was on the bench against switzerland. he'd reacted angrily to being substituted in the last match. whatever the reason, the photographer's location told its own story. coming into the frame gonzalo ramos, ronaldo's replacement — some task, some response. commentator: that's why he was picked. - the 21—year—old from benfica was at the heart of a scintillating portuguese performance — a brilliant night when almost everything

they tried came off. they finished with six. ramos finished with a superb hat trick. ronaldo got on before the end. but the focus of the football, if not all the photos, has moved elsewhere. patrick gearey, bbc news. ijust i just wanted to show you these pictures. one of the stars of the moroccan team went over to celebrate with his mother afterwards. he has spoken so much about the sacrifices his family has made. he was born in spain and could have represented them. his parents are moroccan. he followed his heart. then having done so much for him that is how he went to celebrate with them. let's get a sense of what it all means. portugal winning a morocco wedding, it could all affect england. this is how it is shaping up for them at the world

cup stop if england when unable to face the winner of portugal or morocco in the semifinals. if they get through that we can perhaps start dreaming of a potential final for england. they could be facing brazil. that is how it is shaping up for england. all eyes on the match to come on saturday against france. england women cricketers wrapped up their match. brilliant stuff by then to code them. all building for the match on saturday. we have given you a sense of the morning. this is what it looks like in the evening. the brilliant sunset. gives you a sense of flavour of what it is like here at night. i am impressed with your the legs this morning. no queasiness. iterate am impressed with your the legs this morning. no queasiness.— am impressed with your the legs this morning. no queasiness. we have been out for the morning. no queasiness. we have been out forthe last— morning. no queasiness. we have been out for the last hour. _ morning. no queasiness. we have been out for the last hour. i _ morning. no queasiness. we have been out for the last hour. i am _ morning. no queasiness. we have been out for the last hour. i am finding -

out for the last hour. i am finding them now. we are paying by the hour. get back. rfleet them now. we are paying by the hour. get back. . 9 .. them now. we are paying by the hour. get back._ getting - them now. we are paying by the hour. get back._ getting back i get back. get back in. getting back to shore right _ get back. get back in. getting back to shore right now. _ get back. get back in. getting back to shore right now. he _ get back. get back in. getting back to shore right now. he is _ get back. get back in. getting back to shore right now. he is all- get back. get back in. getting back to shore right now. he is all over i to shore right now. he is all over the place. well stabilised. we're going to tell you now about mary. she's 90 years old, she's in a care home but she's not a resident. mary works 12—hour shifts at the home in southport, merseyside, as a carer — and she absolutely loves it. mairead smyth went to meet her. this is one of two 12—hour shifts a week for mary. she decided to drop to part—time when she turned 90. it's not a job to me, i love it. i really love it. i don't feel old because they don't make me feel old. forgive me for saying but do you ever have residents who just arrived here and think you are one of them?

yeah, and that's a good thing. the main thing about caring, i think, is get their trust. if you get their trust, you are well away. you didn't start life here in southport, you came from the same island as me when you were just 16 years old. yes, i'm from ireland, county mayo. my mother used to say, "you have to go when you're 16 because there's no work here." 16 to 60, mary worked as an auxiliary nurse. but her retirement only lasted a week. i'm nervous now. mary, you've just won a lifetime achievement award at the age of 90. you must feel really, really proud. i feel honoured and i feel humble. ridiculous, really. she's an inspiration for the youngest member of staff here. i've done thisjob for ten years now. mary's done it a lot longer.

but i'm hoping... maybe not 90 but, yeah, i hope i'm still going along like mary is. the home's manager says mary has been his mentor. i would say mary is an inspiration to all the staff. she is a role model for all the youngsters, and i will say she has a young heart. she's 90 — her heart is very, very young. few of us will win one of these once in our lives. this is mary's second lifetime achievement award. as for giving up work, she has no intention of stopping any time soon. you tried retirement once when you were 60, you lasted for one week. will you give it a go again now you're 90? no! until they stop me, then too late. no.

i love it. it's not work to me, it never has been. it's always been sort of an honour, i think. nobody is going to stop her, if she wants to carry on. does not look like she is retiring any time soon. carol has been warning us some tricky weather to come in the next few days. update now. that morning. john is absolutely right. almost every element being thrown at us over the next few days. it will be colder in the next few days and nights. we are looking at a sharp frost, widespread. icy stretches on untreated surfaces and snow showers.

with all of this going on you can keep up—to—date on radio and television. also the bbc weather app as well which will tell you what the weather is like hour by hour where you are or may be where you are travelling. snow is in the forecast. we have had snow this morning across the north of scotland. it will continue over the next few days. ten centimetres on higher ground. some of that will blow and drift on the strong went. its wretched here as well. some snow showers across parts of the west and east. in the east at times they will be at lower levels. a lower chance of snow in this essential swathe of the country. you can see on the radio abbey have had showers this morning. most of the other snow showers are on higher ground. that is how it will continue through the day. in some of the heavier showers in the east we will see some wintry weather. a lot of dry weather and a fair bit of sunshine as well. lots of showers in

the west. these are the temperatures today, three to 8 degrees north to south. in the stronger wins in the north to north—east and eastern england, when you factor in the wind, it will feel much colder than that. forsome wind, it will feel much colder than that. for some it will feel subzero orjust that. for some it will feel subzero or just above that. for some it will feel subzero orjust above zero. another day for wrapping up warmly. tonight the snow showers will continue across the north of scotland, sinking further south. winteriness in the showers in the east of england. and towards the west most of the showers at low levels will be of rain. we could see sleet across devon, cornwall animals. there will be a widespread frost and the risk of ice best thing tomorrow. tomorrow the week weather front is splitting as it sinks south. another weather front coming in. you will see it in a second across the north of scotland. that will sink south korea taking snow with it through the course of the day and into north—east england. we could see as much as one to three

centimetres. most of the showers at low levels will be of rain. once again feeling cold. thank you very much. pleasure. when avatar was released in 2009, it became the highest grossing film in cinema history — and studio bosses promised a sequel by the end of 2014. last night — a mere eight years late — that sequel had its world premiere in london. stars including kate winslet and sigourney weaver, and directorjames cameron, were on the blue carpet for the first showing of "avatar — the way of water". our entertainment correspondent lizo mzimba was there. the high—flying first movie is the biggest film of all time, and fans have been waiting 13 years for this sequel. it continues the story of the once humanjake sully, who's now part of the planet's indigenous population.

james cameron wants this to be the first of four new, hugely expensive installments in the series. so this film really does need to be a huge smash to justify avatars 3, 4 and particularly avatar 5. i've always been nervous every time before we put a movie out into the marketplace, and this is a particularly fraught time because, after the pandemic, you know, the market has contracted somewhat, but we just have to see what happens. part of the reason for the massive success of the original film was undoubtedly its eye—popping 3d imagery. this is our home. cameron wants the emotion... i need you. ..to bejust as important as the spectacle of the movie, something backed up by the cast. the movie is about protecting what you love. in this case, it's protecting your family. we can all relate to that. and, you know, that's very important. you know? that connectivity and taking what you care about and protecting it at all costs. you know, it's all

about the emotion. the experience of the film is completely emotional. and, all the battles and all the flights and all of that is also absolutely amazing. but the heart of it is emotion. the reason why it took so much time is because his main — and sometimes only focus — is the heart of the story. it's not how many tickets he's going to sell in the box office and whether or not he's going to break a record, it's whether or not the story that he's going to create for avatar 2: the way of water is going to have the same impact from the heart. joining the cast for this film is kate winslet, as a character, whose tribe has a close relationship with the ocean. the last time she worked with james cameron also involved rather a lot of water. it was really different because, ithink, titanic, you know, it's such a long time ago. people keep talking about, oh, its the 25th anniversary. but hang on. sorry. yes. hi. people are shouting. it's actually for us nearly 27 years

since we were filming. so it's over half of my lifetime. just a totally, totally different atmosphere and energy on avatar. you know, it's reallyjim's baby, obviously coming back to it for the second time. of course, it's notjust the studio that financed this that will be keeping its fingers crossed, the film industry still hasn't fully recovered from covid, and hollywood will be keeping a close eye on a film that has the potential to do something that neither spider—man: no way home nor top gun: maverick managed. and that is become the first multibillion dollar blockbuster since the pandemic. lizo mzimba, bbc news at the avatar 2 premiere. three and a quarter hours long. worth it, by the looks of things. and maybe three more to come.

motor racing used to be considered a sport for people from privileged backgrounds, until sir lewis hamilton came along and smashed that perception. two of the young people he's inspired are ruben stanislaus and lewis appiagyei, who have big dreams to make it into formula 1. a new bbc documentary follows them during one season, from karting to the professional circuit. along the way they even meet their hero. let's take a look. you want them to be better than you, have more than you. if you recognise that your child has a talent, you have to follow that path. everything this year is geared towards making the step up i into proper race cars. it's incredibly expensive. people have made themselves

bankrupt by literally trying to follow the sport. it's a huge commitment for the entire family, make no mistake. hey, guys. how are you doing? nice to meet you, man. honour to meet you. how are you going? very good, thank you. i was very impressed with their story. we've been trying to give people opportunities who would not normally have got in a race car. now it has gone to another level. i want to be a racing driver and i'm not going to stop until i get there. ruben and lewisjoin us now. as you can see, very determined young man. can i ask why racing? i cannot really put my finger on it. it is something that has always

appealed to me since i was four years old. i have always been attracted to cars and the passion grew as i got older. you attracted to cars and the passion grew as i got older.— attracted to cars and the passion grew as i got older. you would have to be passionate _ grew as i got older. you would have to be passionate because _ grew as i got older. you would have to be passionate because it - grew as i got older. you would have to be passionate because it is - grew as i got older. you would have to be passionate because it is so i to be passionate because it is so hard to get into. it is to be passionate because it is so hard to get into.— hard to get into. it is an incredibly _ hard to get into. it is an incredibly hard - hard to get into. it is an incredibly hard sport i hard to get into. it is an incredibly hard sport to | hard to get into. it is an - incredibly hard sport to pursue. a lot of— incredibly hard sport to pursue. a lot of your— incredibly hard sport to pursue. a lot of your time has to go into being — lot of your time has to go into being a — lot of your time has to go into being a better racing driver. definitely a tough sport to get into — definitely a tough sport to get into. ., definitely a tough sport to get into. 9, , 9. . definitely a tough sport to get into. 9, , ., , ., definitely a tough sport to get into. ., , ., , ., , definitely a tough sport to get into. ., , ., definitely a tough sport to get into. ., ,~ into. four years old is so young! imagining _ into. four years old is so young! imagining our — into. four years old is so young! imagining our kids _ into. four years old is so young! imagining our kids when - into. four years old is so young! imagining our kids when they i into. four years old is so young! i imagining our kids when they were really little doing that. i find it hard enough watching my children on a pogo stick, let alone going round a pogo stick, let alone going round a race track. where you scared yourself or was it normal? i thought that the element _ yourself or was it normal? i thought that the element of _ yourself or was it normal? i thought that the element of it, _ yourself or was it normal? i thought that the element of it, put - yourself or was it normal? i thought that the element of it, put it - yourself or was it normal? i thought that the element of it, put it in - that the element of it, put it in the back— that the element of it, put it in the back of your mind and enjoy it. it is the back of your mind and enjoy it. it is a _ the back of your mind and enjoy it. it is a dangerous sport. when you are racing — it is a dangerous sport. when you are racing and competing, you do not think about _ are racing and competing, you do not think about any of that. we are racing and competing, you do not think about any of that.— think about any of that. we said we would be watching _ think about any of that. we said we would be watching between - think about any of that. we said we would be watching between our- would be watching between our fingers if it was our kids. your

parents not only support you but they made enormous sacrifices for you as well. how important is that? of course, it is more of a family thing. at the start, we were young kids doing karting. the family will sacrifice a lot of their time on the weekend to come to our races. a huge thanks to them we got to this point. yes. 9. .. thanks to them we got to this point. yes. ., ,, ., ,., ,., , yes. reid talked about so lewis hamilton- _ yes. reid talked about so lewis hamilton. he _ yes. reid talked about so lewis hamilton. he met _ yes. reid talked about so lewis hamilton. he met him. - yes. reid talked about so lewis hamilton. he met him. talk- yes. reid talked about so lewis hamilton. he met him. talk us| hamilton. he met him. talk us through that moment. it hamilton. he met him. talk us through that moment.- hamilton. he met him. talk us through that moment. it was amazing. are ou through that moment. it was amazing. are you named — through that moment. it was amazing. are you named after _ through that moment. it was amazing. are you named after him, _ through that moment. it was amazing. are you named after him, by _ through that moment. it was amazing. are you named after him, by the - through that moment. it was amazing. are you named after him, by the way? i are you named after him, by the way? knowcan a coincidence. i have been following him since he started in 2017. watching him reach the pinnacle of the sport. he has been a great inspiration and i am sure he will be an inspiration for the next generation. will be an inspiration for the next generation-— generation. meeting him, what nu nets generation. meeting him, what nuggets of _ generation. meeting him, what nuggets of wisdom _

generation. meeting him, what nuggets of wisdom did - generation. meeting him, what nuggets of wisdom did he - generation. meeting him, what i nuggets of wisdom did he impart? talking about how to carry on with myjourney. work hard and education is very important. told us to keep our heads down.— our heads down. that is the last thin ou our heads down. that is the last thing you wanted _ our heads down. that is the last thing you wanted to _ our heads down. that is the last thing you wanted to hear, - our heads down. that is the last| thing you wanted to hear, wasn't our heads down. that is the last - thing you wanted to hear, wasn't it? it is important. you thing you wanted to hear, wasn't it? it is important-— it is important. you talked about commitment _ it is important. you talked about commitment to _ it is important. you talked about commitment to driving, - it is important. you talked about commitment to driving, to - it is important. you talked about i commitment to driving, to getting better as a racer. it is notjust that. you have to do the networking, building up the funding, that is not easy. its. building up the funding, that is not eas . : ., building up the funding, that is not eas . : 9. 9. building up the funding, that is not eas,�* .. 9. . building up the funding, that is not eas, ..9..9.. " building up the funding, that is not eas. .,., easy. a lot of people think you need a load of time _ easy. a lot of people think you need a load of time and _ easy. a lot of people think you need a load of time and can _ easy. a lot of people think you need a load of time and can make - easy. a lot of people think you need a load of time and can make it. - easy. a lot of people think you need a load of time and can make it. you | a load of time and can make it. you can have _ a load of time and can make it. you can have all— a load of time and can make it. you can have all the time in the world and will— can have all the time in the world and will not make it. it is difficult. _ and will not make it. it is difficult, knowing the right people. getting _ difficult, knowing the right people. getting yourself out there, a lot of social— getting yourself out there, a lot of social media work will start getting bil social media work will start getting big companies on board to have that trust in _ big companies on board to have that trust in you — big companies on board to have that trust in you and take you through your— trust in you and take you through your career _ trust in you and take you through your career. that is all you need. and talent~ — your career. that is all you need. and talent-— your career. that is all you need. and talent. ., , ., ., _ and talent. that is almost the easy bit, what makes _ and talent. that is almost the easy bit, what makes it _

and talent. that is almost the easy bit, what makes it unfair— and talent. that is almost the easy bit, what makes it unfair anyway. i and talent. that is almost the easy | bit, what makes it unfair anyway. in bit, what makes it unfair anyway. i"i football, if you are good, you are being paid from an early age as a youth. in motorsport, unless you pay until you are in f1. that is why i think in my opinion there is a lack of diversity. it is difficult to build up that funding. when you move out of karting, the prices to move into the different formulas is very expensive. important to build those connections. that is the main reason we did this documentary because we wanted to shed light on to that. we wanted to shed light on to that. we wanted to shed light on to that. we wanted to take that stuff up ourselves. hopefully building up sponsors for next season is the plan for us. , , , for us. even karting is expensive compared _ for us. even karting is expensive compared with — for us. even karting is expensive compared with playing _ for us. even karting is expensive compared with playing football. | compared with playing football. you have to trail vehicle around the country and get repairs done. it is pricey. it country and get repairs done. it is rice . . , , , , pricey. it is very expensive. it is thanks to _ pricey. it is very expensive. it is thanks to the — pricey. it is very expensive. it is thanks to the family _ pricey. it is very expensive. it is thanks to the family we - pricey. it is very expensive. it is thanks to the family we have i pricey. it is very expensive. it is| thanks to the family we have got pricey. it is very expensive. it is i thanks to the family we have got to that point. we need to build those connections and hopefully get

sponsors to take the step up. what sponsors to take the step up. what is auoin to sponsors to take the step up. what is going to happen _ sponsors to take the step up. what is going to happen if— sponsors to take the step up. what is going to happen if at _ sponsors to take the step up. what is going to happen if at some point you are neck and neck competing against each other? at you are neck and neck competing against each other?— you are neck and neck competing against each other? at the moment we are -aushin against each other? at the moment we are pushing each _ against each other? at the moment we are pushing each other— against each other? at the moment we are pushing each other to _ against each other? at the moment we are pushing each other to go _ are pushing each other to go furthen _ are pushing each other to go further. that is all we can focus on now _ further. that is all we can focus on now if— further. that is all we can focus on now if we — further. that is all we can focus on now. if we are both at the top it will probably come to that point. we have a _ will probably come to that point. we have a lot _ will probably come to that point. we have a lot of respect for each othen — have a lot of respect for each other. hi_ have a lot of respect for each other. �* ., ~ ., �* , other. at the moment! wouldn't it be ureat if other. at the moment! wouldn't it be . reat if we other. at the moment! wouldn't it be great if we could _ other. at the moment! wouldn't it be great if we could play _ other. at the moment! wouldn't it be great if we could play this _ other. at the moment! wouldn't it be great if we could play this clip - other. at the moment! wouldn't it be great if we could play this clip in - great if we could play this clip in five, ten years i knew about that at the pinnacle on the grid and you sat there on the safer. is that the dream, is it what you chat about? every racing driver wants to make it to the top. that is the plan for us. you had to in your mind have to nonstop anything but winning. that is the reality of being a racing car driver. . , ., , ., is the reality of being a racing car driver. . , . , ., , driver. that is the reality of being at the to- driver. that is the reality of being at the tap of _ driver. that is the reality of being at the top of your _ driver. that is the reality of being at the top of your game. - driver. that is the reality of being at the top of your game. we - driver. that is the reality of being at the top of your game. we do i driver. that is the reality of being i at the top of your game. we do not have the money to make mistakes like that. we had to make sure we are the

best of the best. hopefully that will be enough to get us through. does this take over everything? it is a massive sacrifice on your social— is a massive sacrifice on your social life _ is a massive sacrifice on your social life. good to keep a healthy balance _ social life. good to keep a healthy balance. compared with the average teenager. _ balance. compared with the average teenager, you have to sacrifice your time with_ teenager, you have to sacrifice your time with friends per training three. — time with friends per training three, four hours a day, we can sky giving _ three, four hours a day, we can sky giving up _ three, four hours a day, we can sky giving up my— three, four hours a day, we can sky giving up my whole weekend. it is difficult _ giving up my whole weekend. it is difficult i— giving up my whole weekend. it is difficult. i am focused on racing at the moment. a difficult. i am focused on racing at the moment-— difficult. i am focused on racing at the moment. a lot of focus going on at the moment. _ the moment. a lot of focus going on at the moment. good _ the moment. a lot of focus going on at the moment. good luck— the moment. a lot of focus going on at the moment. good luck to - the moment. a lot of focus going on at the moment. good luck to both . the moment. a lot of focus going on| at the moment. good luck to both of you. thank you so much. part one of the we are england film is on iplayer now, and part two will be released in the new year. you're watching bbc breakfast. it's 8.59am.

this is bbc news with the latest headlines. the democrats cement their control of the us senate, as raphael warnock defeats trump—backed republican herschel walker in a run—off in the us state of georgia. the four most powerful words ever spoken in a democracy — the people have spoken. an end to strict quarantine rules in china, following weeks of protests. heat living rooms during the day and bedrooms before going to sleep — that's the advice from health officials as a cold spell hits the uk. if you've got any questions about how to affordably heat your home, send them in to me.

i'll put some of those to my guest, plumber hattie hasan, at about 9.15.