back in and smell the acrid smoke. back in 1990, if i made, just indulge me for a second, i did a photo call at radioi a second, i did a photo call at radio i when i was there with paul mccartney. he was a8, 14 radio i when i was there with paul mccartney. he was a8, ia years younger than i am now, and it is because bbc radio i, where i was working, was launching an environmental campaign to save the planet, talking about the future of humanity. that went well! very much it was "we've got to do something now, for the natural world, for planet earth!" so i have gone from starstruck 20... yeah. politicians are on it, world leaders, why are they not ditching their own petty differences? are the concern with perpetuating their own power? president trump could be in the white house soon. he'll sort it out. i know what you're thinking. have i been drinking?! it's too early. but it does help. and the problem as future generations don't have a vote. politicians all talk the talk, but as it is all hot air? is there a

plan for the planet? and here is the news. and here is the news. a barge due to house 5000 asylum seekers has now arrived at portland in dorset. protesters opposed to its use gathered on the quayside as the vessel docked. ministers hope the barge will help reduce the cost of accommodating asylum seekers. it comes out of the government has much illegal migration bill won a series of votes in the lords and is due to become law. the legislation is key to rishi sunak�*s promised to stop small boats crossing the channel. mcdonald's has apologised after a bbc investigation found that more than 100 current and former workers experienced a culture of sexual assault, harassment, racism and bullying. mcdonald's admits it has fallen short. a heat wave is continuing across europe, with temperatures in the

central mediterranean expected to peak today. the us, china and japan are also seeing very high temperatures. in figure so that food price inflation is slow for the fourth month in a row. market research firms found grocery prices rose by 1a.9% in the months to the iath of july, but remain incredibly high. listen on bbc sounds and watch on iplayer. are we still just are we stilljust hiding our heads in the burning sand? 0r are we stilljust hiding our heads in the burning sand? or was it... which dickens was it? you will tell me. mr micawber. something will come along. something will turn up, you know? and for politicians, it is the cost benefit analysis, what will i lose in votes? and i suppose for the autocracies, china for example, this is all about our validity and

legitimacy. the deal is that people have to do well. there has to be growth, there has to be opulence. is there a plan for the planet? call now. and denial, of course, is a far more comfortable place to be. david copperfield! that speak tojohn grant, senior lecturer in climate change resilience at sheffield hallam university. —— lets speak tojohn. good morning, john. -- lets speak to john. good morning, john. , ., ., ., -- lets speak to john. good morning, john-_ tracy _ -- lets speak to john. good morning, john-_ tracy in - john. good morning. tracy in bournemouth, _ john. good morning. tracy in bournemouth, thank - john. good morning. tracy in bournemouth, thank you - john. good morning. tracy in bournemouth, thank you for| john. good morning. tracy in - bournemouth, thank you for getting in touch. good morning. do you have faith in our leaders, politicians, the people? what do you think? we need to do so much more ourselves. and, _ need to do so much more ourselves. and, you _ need to do so much more ourselves. and, you know, iwork need to do so much more ourselves. and, you know, i work for the need to do so much more ourselves. and, you know, iwork for the nhs. i'm part _ and, you know, iwork for the nhs. i'm part of— and, you know, iwork for the nhs. i'm part of a — and, you know, iwork for the nhs. i'm part of a sustainability movement within the nhs, and we are trying _ movement within the nhs, and we are trying to— movement within the nhs, and we are trying to mitigate the impact for

health_ trying to mitigate the impact for health of— trying to mitigate the impact for health of the climate, because we know _ health of the climate, because we know the — health of the climate, because we know the climate is a health issue. ithihk_ know the climate is a health issue. i think my— know the climate is a health issue. i think my main message for your listeners — i think my main message for your listeners or— i think my main message for your listeners or anyone is that so often we talk— listeners or anyone is that so often we talk about these events, you know, _ we talk about these events, you know. the — we talk about these events, you know, the heatwave, the flooding, and we _ know, the heatwave, the flooding, and we talk about what the environmentalists think, what the meteorologists think. the message from us _ meteorologists think. the message from us is _ meteorologists think. the message from us is that this is a health issue. — from us is that this is a health issue, because the climate gives us everything — issue, because the climate gives us everything we need to survive and be healthy, _ everything we need to survive and be healthy, like clean air, freshwater, a swiv— healthy, like clean air, freshwater, a supply of— healthy, like clean air, freshwater, a supply of food. we need to do everything we can to preserve that, and everything we canto preserve that, and for— everything we can to preserve that, and for a _ everything we can to preserve that, and for a lot— everything we can to preserve that, and for a lot of people, there is this feeling that it is a distant or foreign — this feeling that it is a distant or foreign issue. but it is getting closer. — foreign issue. but it is getting closer, and what i would say is, go home _ closer, and what i would say is, go home and — closer, and what i would say is, go home and look at the person you love most _ home and look at the person you love most and _ home and look at the person you love most and think, what is your future going _ most and think, what is your future going to _ most and think, what is your future going to be — most and think, what is your future going to be like? because there is no place _ going to be like? because there is no place on — going to be like? because there is no place on earth that will escape being _ no place on earth that will escape being affected by climate change, so we need _ being affected by climate change, so we heed to— being affected by climate change, so we need to do everything we can to make _ we need to do everything we can to make it _ we need to do everything we can to make it a _ we need to do everything we can to make it a safe, livable future for all of _ make it a safe, livable future for

all of us — all of us. and also, of course, au of — and also, of course, in the news today, the massive barge is in the news in the migration legislation. there will be migration on an unprecedented scale in years to come as people seek to, and you can understand it, get away from those places where. .. understand it, get away from those places where. . ._ places where... absolutely. who would look _ places where... absolutely. who would look at _ places where... absolutely. who would look at their _ places where... absolutely. who would look at their family - places where... absolutely. who would look at their family and i would look at their family and think. — would look at their family and think, this is a safe place to live if there — think, this is a safe place to live if there is— think, this is a safe place to live if there is flooding, if there are unlivable — if there is flooding, if there are unlivable high temperatures? you would _ unlivable high temperatures? you would move your family to somewhere safe, wouldn't you? so i am really crass _ safe, wouldn't you? so i am really crass and — safe, wouldn't you? so i am really crass and upset that the government have rolled _ crass and upset that the government have rolled back on their commitments —— really cross and upset _ commitments —— really cross and upset it— commitments —— really cross and upset it is— commitments —— really cross and upset. it is nimbly as a an international scale, and a massive own goal— international scale, and a massive own goal as — international scale, and a massive own goal as well. —— nimbyism. international scale, and a massive own goalas well. —— nimbyism. if international scale, and a massive own goal as well. —— nimbyism. if we protect— own goal as well. —— nimbyism. if we protect other — own goal as well. —— nimbyism. if we protect other nations, we protect ourselves — protect other nations, we protect ourselves too, because it is a global— ourselves too, because it is a global effect.—

ourselves too, because it is a global effect. i am global effect. are you scared? i am absolutely terrified. _ global effect. are you scared? i am absolutely terrified. when - global effect. are you scared? i am absolutely terrified. when i - global effect. are you scared? i am absolutely terrified. when i first. absolutely terrified. when i first -ot absolutely terrified. when i first got into — absolutely terrified. when i first got into the climate change movement, it was because i was working — movement, it was because i was working irr— movement, it was because i was working in france, they live there in 2003 _ working in france, they live there in 2003 when there was this intense heatwave. _ in 2003 when there was this intense heatwave, at least a week, and i 'ust heatwave, at least a week, and i just looked — heatwave, at least a week, and i just looked around and serve the people _ just looked around and serve the people and the infrastructure just collapsed around me. the tarmac on the roads— collapsed around me. the tarmac on the roads was melting so we couldn't -et the roads was melting so we couldn't get help— the roads was melting so we couldn't get help out to people. ambulances couldh't_ get help out to people. ambulances couldn't get the people. and more people _ couldn't get the people. and more people died in their homes in one night _ people died in their homes in one night in _ people died in their homes in one night in paris than during any one night _ night in paris than during any one night irr— night in paris than during any one night in world war ii. they literally— night in world war ii. they literallyjust cooked in their homes _ literallyjust cooked in their homes. and it gave me a terrible wake _ homes. and it gave me a terrible wake up — homes. and it gave me a terrible wake up call. and i think for so marry— wake up call. and i think for so many people, there is this growing sense _ many people, there is this growing sehse of— many people, there is this growing sense of unease, and for a lot of people. — sense of unease, and for a lot of people, there is a fear of acknowledging it, but what i would say is, _ acknowledging it, but what i would say is, once you do it, you realise you are _ say is, once you do it, you realise you are acting for the people that you are acting for the people that you love — you are acting for the people that you love and care about, and taking action— you love and care about, and taking action to _ you love and care about, and taking action to mitigate anxiety. so doing something — action to mitigate anxiety. so doing something about it will overcome the fear. because it is still going to id fear. because it is still going to go oh _ fear. because it is still going to go on while you go about your daily

life, go on while you go about your daily life. when— go on while you go about your daily life, when you get your shopping, wheh _ life, when you get your shopping, when you — life, when you get your shopping, when you watch tv, every time you put the _ when you watch tv, every time you put the catalogue. it is still 9°lii9~ _ put the catalogue. it is still going. we need to do something about it. �* ., , ., , going. we need to do something about it. and it has to be the reason for collaboration _ it. and it has to be the reason for collaboration that _ it. and it has to be the reason for collaboration that might - it. and it has to be the reason for collaboration that might lead - it. and it has to be the reason for collaboration that might lead to l collaboration that might lead to other good things by politicians. the climate envoyjohn kerry has just gone to china. he is having talks there. maybe something will come out of that. but everyone is fighting their own corner. you mention the politicians. stay there. i will go to our own climate editor in a second. i know you have more to say, and you probably have something to say as well. in touch. criticism of the government within the government has micro—party, of course. and criticism too of keir starmer, who has been accused of referring to environmental activist as tree huggers. it didn't go down terribly well. some people who are trying to save our forests. well. some people who are trying to save ourforests. he is well. some people who are trying to save our forests. he is also well. some people who are trying to save ourforests. he is also —— he has also pledged that if invested, he would invest —— if elected, he would invest £28 billion and climate

issues, but has since said he would not reach this figure till the first term in the middle of the parliament. and there are lots of thoughts that politicians are thinking rather more about votes in the next election that the next 50 years. lets speak to our climate editor in alicante. what's it like there came a how does it feel? this is you won't be surprised to hear, it's very hot, and anyone watching this on bbc two will be able to see there is a blazing sun down here in southern spain. it is 10am here, and it is now in the... there is a handy thermometer behind me on a building just here, and it isjust into thermometer behind me on a building just here, and it is just into the 30s. we expected to get into the late 30s here in alicante, but a bit of a a0s inland, and stop for a moment and think what that means for your body's metabolism. 0ur natural body temperatures 37 degrees, and our bodies fight to keep it. our

systems tend to shut down if we go much colder or hotter than that, so our bodies are fighting to keep us at 37. when you get into the a0s, it's a real struggle. when you think about how tired you feel in the heat, that is real tiredness, because your body is working so hard to try and moderate your temperature. so this is a really kind of frankly perilous time for millions of people across europe as they expose themselves to these really punishing temperatures. what really punishing temperatures. what about those people _ really punishing temperatures. what about those people who say, it is the summer in europe! it gets hot! and they have got a point, yes, it is the summit in europe. itjust doesn't normally get as hot as it is this year. we have got actually quite atypical summer weather system. we have a high pressure system, what nowadays we caught a heat dome sitting over the drawing heat dome sitting over the drawing heat up from the deserts of north africa and funnelling it across europe. that is a fairly typical heat system for summer. it's exactly

the same thing we see in the south—western united states and in china. three simultaneous heatwave is happening. the difference is that climate change has shifted the extremes, made the heatwave is longer, and made the temperature peaks even higher. so that is why these are records. what is extraordinary if you think about it is that, obviously, i am the climate editor and talk about this all the time, but every year, we talk about records being broken. it isn't normalfor records being broken. it isn't normal for records to be broken every year. it isn't normal, in the last 12,000 years, of climate history on earth, for temperatures to rise in this study fashion. this should be a red warning signal to us that climate change is already reshaping our world. we that climate change is already reshaping our world.— that climate change is already reshaping our world. we have had so man red reshaping our world. we have had so many red warning — reshaping our world. we have had so many red warning signals _ reshaping our world. we have had so many red warning signals over- reshaping our world. we have had so many red warning signals over the i many red warning signals over the past... i mean, another cultural reference, neilyoung in past... i mean, another cultural reference, neil young in the i970s, "pretty mother nature on the run" in the i970s. there have been loads of environmental concerns about what is

happening to the planet. the fact we have had so many wake—up calls, and politicians have come in many people's mines, done not nearly enough about them, does that not say something about the human condition came a week i'd think ahead. we are thinking about our own self—interest rather than anything else? —— we can't think ahead? rather than anything else? -- we can't think ahead?— can't think ahead? yes, psychologists _ can't think ahead? yes, psychologists and - can't think ahead? yes, - psychologists and economists can't think ahead? yes, _ psychologists and economists talk about our time horizon. 0ur psychologists and economists talk about our time horizon. our time horizonjust isn't long about our time horizon. our time horizon just isn't long enough. there is a really interesting statistic. al gore very famously wrote a book called an inconvenient truth, the inconvenient truth being that our activities, our energy production, is driving up temperatures worldwide with potentially catastrophic effects were notjust humanity but all animals on earth. he wrote that book in 1992. half of all the carbon dioxide emissions ever emitted by humanity have been omitted since then. so we had that very, very clear warning. then. so we had that very, very clearwarning. it then. so we had that very, very clear warning. it was widely advertised around the world. since

then, we have doubled the stock, because carbon dioxide is released into the atmosphere and stays there for thousands of years. we have doubled the amount of carbon dioxide in the atmosphere since then. you are absolutely right. we aren't heeding the warnings, and it's interesting, when you talk to climate sciences, they say, of course it is global warming. we have been saying these kind of temperatures would happen in places like southern europe, the southern united states and parts of asia, for decades. it is no surprise. we did warn you, and it's only going to get worse, is the other thing they say. and we see the shots at the end of every climate conference when they have come to some kind of hard fought deal. they didn't get what they want, but they have got some good things in there, and they are always crying and hugging each other like, yeah, we did it! they didn't do it, that's the point. answer this one before you go, just income of four a cold shower. looks like you need one! or a cold beer. why not?! it is 10:30am where you are, i think! we get this all the time. you

might want to address this one. how can the uk have any effect on saving the planet when the main offenders, the planet when the main offenders, the usa, china, india, continue? and there is the point i madejust at there is the point i madejust at the top of the programme, thatjohn kerry is in china at the moment and has been talking to his chinese counterpart about what they can do together in increasing implementation and ambition. so that's kind of hopeful, maybe, a little bit? , �* , ~ little bit? isn't it interesting? at a time of really _ little bit? isn't it interesting? at a time of really historic- little bit? isn't it interesting? at a time of really historic tensions between america and china, the one thing that they can and want to talk about together is climate change. why is that? its because anyone who has looked at the science knows that this is going to be a really serious problem for humanity in the future. we've got a warning the summer of how bad things are getting now. they are only going to get worse. china and america want to talk about this because they know how important it

is, and yes, britain can obviously hardly make any difference. the changes we make one change the future direction of the world's climate. but the point is, we all need to work together, so if countries start to opt out, that becomes an excuse for inaction from other countries, and that is the recognition that both china and america made, and it is why, you know, warships are circling each other in the south china sea, but they are willing to talk on climate, because they know this is such an important issue. nicky, as you know, as i think our audience know, we all need to pull together to solve a global problem. we as a species, as you say, are not very good at looking beyond kind of our next meal or it may be a bit further into the future. . ., or it may be a bit further into the future._ yeah, - future. next election! yeah, exactl . future. next election! yeah, exactly- l— future. next election! yeah, exactly. i mean, _ future. next election! yeah, exactly. i mean, that's - future. next election! yeah, exactly. i mean, that's the l future. next election! yeah, i exactly. i mean, that's the real problem for politics here. tell me that both rishi sunak and keir starmer don't get that climate change is really important, they don't want to talk about it, because it is an uncomfortable issue and

raises complex within the electorate. they know it is important, butjust can't deal with it now. it is interesting that china, which takes a longer view, because it is a dictatorship, has done so much more to build the industry, so they are going to help pull us out of the problem, the renewable industries, but also is installing more renewable power than anywhere else on earth. they probably have a better perspective on this huge global challenge than we do. , , ., ., , we do. they still want growth, they still need growth. _ we do. they still want growth, they still need growth. and _ we do. they still want growth, they still need growth. and who - we do. they still want growth, they| still need growth. and who wouldn't give a thank you very much indeed. here's another thing. i will come back to our callers and a second. but inevitably, they are calling. animals are indeed the treasure of the world. the natural world does not cease to inspire me and take me to, you know, poetic heights that i only wish i could put into words. but listen to this. all the animals, of course, i think at times we are the least impressive. the expected rate of species extinction is usually around five species a year.

we are currently losing up to 10,000 times the normal rate, which means dozens of species go extinct every day. more than1 million dozens of species go extinct every day. more than 1 million species face extinction. half of the world's coral reefs have died in the last 30 years. two thirds of the great barrier reef have been damaged by coral bleaching, which of course happens with the sea temperatures are too high. elizabeth is in southampton. tracy in bournemouth, do you want to come back on anything, coming tojohn in bournemouth is welcome and remain as with us. go bournemouth is welcome and remain as with us. ., ., ,, y., bournemouth is welcome and remain as with us. ., . ,, . with us. go on. thank you so much. because we — with us. go on. thank you so much. because we talk _ with us. go on. thank you so much. because we talk about _ with us. go on. thank you so much. because we talk about this - with us. go on. thank you so much. because we talk about this so - with us. go on. thank you so much. | because we talk about this so much, and we _ because we talk about this so much, and we know from national surveys that the _ and we know from national surveys that the majority of the population feel this _ that the majority of the population feel this deep unease about climate change. _ feel this deep unease about climate change, particularly the young people. — change, particularly the young people, and they are even more concerned — people, and they are even more concerned that the people in charge are not— concerned that the people in charge are not doing anything, and they look. _ are not doing anything, and they look. the — are not doing anything, and they look, the people in charge, may look to their— look, the people in charge, may look to their parents and their elders and they— to their parents and their elders and they don't seem to be doing something. but what i would say is, there _ something. but what i would say is, there are _ something. but what i would say is, there are so — something. but what i would say is, there are so much we can do, and i think— there are so much we can do, and i thinkwe— there are so much we can do, and i think we need to latch onto this. it

can't _ think we need to latch onto this. it can't be _ think we need to latch onto this. it can't be that there is no way to place _ can't be that there is no way to place their— can't be that there is no way to place their concerns, sol can't be that there is no way to place their concerns, so i would say there _ place their concerns, so i would say there are _ place their concerns, so i would say there are huge fundamental things that would make a massive difference. there is a website called — difference. there is a website called bank dot green, and you can find out _ called bank dot green, and you can find out whether you are high street bank is _ find out whether you are high street bank is using their —— your money to fund _ bank is using their —— your money to fund businesses, and you can look at how you _ fund businesses, and you can look at how you travel and the diet that you eat. how you travel and the diet that you eat there _ how you travel and the diet that you eat. there are so much information out there _ eat. there are so much information out there as — eat. there are so much information out there as in which you can do. we have to out there as in which you can do. have to move out there as in which you can do. - have to move away from this. we look at how we travel and then we think, i have got to get to aberdeen and i have only got a day and i have got to get there and i have got to get back. �* , ., to get there and i have got to get back. �* y., ,, ., to get there and i have got to get back. �* , ., ,, ., ., a to get there and i have got to get back. �* , ., 4' ., ., .~' ., back. but you know what, nicki? that is true and we — back. but you know what, nicki? that is true and we could _ back. but you know what, nicki? that is true and we could really _ back. but you know what, nicki? that is true and we could really do - back. but you know what, nicki? that is true and we could really do with - is true and we could really do with lfetter— is true and we could really do with better public transport infrastructure, actually, but once

people _ infrastructure, actually, but once people look at the situation and look at — people look at the situation and look at what it means to the people they love, _ look at what it means to the people they love, it puts it into perspective. you have to think, but i do perspective. you have to think, but i do this— perspective. you have to think, but i do this if— perspective. you have to think, but i do this if it — perspective. you have to think, but i do this if it were my family or my friends _ i do this if it were my family or my friends at — i do this if it were my family or my friends at harm? and once people understand that this is a health issue. — understand that this is a health issue. and _ understand that this is a health issue, and you're hamming the people around, _ issue, and you're hamming the people around, people start to think differently. around, people start to think differently-— around, people start to think differentl . , ., , ., differently. great contribution. thank you _ differently. great contribution. thank you very _ differently. great contribution. thank you very much. - differently. great contribution. thank you very much. don't i differently. great contribution. - thank you very much. don't worry, john, i will be with you. want to take to the people and it is caroline, elizabeth and southampton, and rowena in andalusia. that is how the clasp pronounced it in their song. spanish bombs. i hope it is right. —— the clash. it is close to malaga, isn't it? what is it like? it is very hot, 30 degrees already at 10am. we'rejust it is very hot, 30 degrees already at 10am. we're just trying to close the house up, close all the shutters and doors and prepare another very hot day here. and doors and prepare another very hot day here-—

hot day here. what is that feeling like on the _ hot day here. what is that feeling like on the face _ hot day here. what is that feeling like on the face of _ hot day here. what is that feeling like on the face of the _ hot day here. what is that feeling like on the face of the warmth - hot day here. what is that feeling i like on the face of the warmth came a say that again? what is the feeling like in the heat? it is feeling like in the heat? it is uuite feeling like in the heat? it is quite impressive. _ feeling like in the heat? it is quite impressive. it - feeling like in the heat? it is quite impressive. it is - feeling like in the heat? it 3 quite impressive. it is really close, and everything shuts down, everyone just goes inside the house, it is very, very quiet. you are sat in front of a fan. unfortunately, we don't have any ac in our house. most people have air conditioning. we don't, so all we have is a little fan to try and keep us cold. last wednesday, it got up to a7 degrees, and that was in the shade. 0ut wednesday, it got up to a7 degrees, and that was in the shade. out of the shade, i think it was in the 50s. we were sat in front of the fan, very, very quietly all day. i put cold towels, wet towels on the floor for our animals to sit on, because we have got four dogs and five cats, and we were trying to keep them cool as well. i put lots of water out for the chickens so they could put their feet in it and try and cool down as well. it is

hard. you just have to stay very, very still all day and just wait for the evening time. very still all day and 'ust wait for the evening time._ the evening time. thank you. caroline in — the evening time. thank you. caroline in heddon _ the evening time. thank you. caroline in heddon on - the evening time. thank you. caroline in heddon on the - the evening time. thank you. l caroline in heddon on the wall, hello. ., ~' caroline in heddon on the wall, hello. ., ,, , ., ., ., hello. hello. i think you are not far away from — hello. hello. i think you are not far away from where _ hello. hello. i think you are not far away from where rowena i hello. hello. i think you are not i far away from where rowena was hello. hello. i think you are not - far away from where rowena was as well? _ far away from where rowena was as well? that's— far away from where rowena was as well? that's right, we live in granada _ well? that's right, we live in granada. we are just outside granada in the _ granada. we are just outside granada in the mountains. fortunately, unlike — in the mountains. fortunately, unlike marina, we live in a traditional cave house, so they are designed _ traditional cave house, so they are designed for keeping cool in the summertime, so we have no need for air—conditioning. the house stays a 19 degrees— air—conditioning. the house stays a 19 degrees all year round. however, it means _ 19 degrees all year round. however, it means you are housebound. you know, _ it means you are housebound. you know. you — it means you are housebound. you know, you can't do any exercise, you can't _ know, you can't do any exercise, you can't go _ know, you can't do any exercise, you can't go for— know, you can't do any exercise, you can't go for a — know, you can't do any exercise, you can't go for a long walk or anything which _ can't go for a long walk or anything which my— can't go for a long walk or anything which... my husband and i are very keen— which... my husband and i are very keen walkers, and you just wait for the evening, really, a bit like rowena _ the evening, really, a bit like rowena. so we have come back to

england _ rowena. so we have come back to england for— rowena. so we have come back to england for a week's respite, so we can do— england for a week's respite, so we can do some — england for a week's respite, so we can do some exercise and obviously, come _ can do some exercise and obviously, come and _ can do some exercise and obviously, come and see family as well. but, yes. _ come and see family as well. but, yes, it _ come and see family as well. but, yes, it is _ come and see family as well. but, yes, it isjust— come and see family as well. but, yes, it isjust very come and see family as well. but, yes, it is just very oppressive. very— yes, it is just very oppressive. very impressive. it is a worry. yes, it isjust very oppressive. very impressive. it is a worry. yes, it is a worry! _ very impressive. it is a worry. yes, it is a worry! it _ very impressive. it is a worry. yes, it is a worry! it is! _ very impressive. it is a worry. yes, it is a worry! it is! how _ very impressive. it is a worry. yes, it is a worry! it is! how long - very impressive. it is a worry. yes, it is a worry! it is! how long have . it is a worry! it is! how long have ou been it is a worry! it is! how long have you been living — it is a worry! it is! how long have you been living there? we - it is a worry! it is! how long have you been living there? we have i it is a worry! it is! how long have - you been living there? we have been there two years _ you been living there? we have been there two years now, _ you been living there? we have been there two years now, and _ you been living there? we have been there two years now, and we - you been living there? we have been there two years now, and we have i there two years now, and we have lived _ there two years now, and we have lived in _ there two years now, and we have lived in spain before, many years ago _ lived in spain before, many years ago we — lived in spain before, many years ago. we live in northern spain, and then when— ago. we live in northern spain, and then when alison went to university, we decided _ then when alison went to university, we decided to go back to spain. and we decided to go back to spain. and we love _ we decided to go back to spain. and we love it _ we decided to go back to spain. and we love it -- — we decided to go back to spain. and we love it. —— when our sun went to university — we love it. —— when our sun went to university we — we love it. —— when our sun went to university. we get very cold winters and very— university. we get very cold winters and very hot — university. we get very cold winters and very hot summers, but obviously the summer. — and very hot summers, but obviously the summer, the last few weeks have 'ust the summer, the last few weeks have just ireen— the summer, the last few weeks have just been beyond comfortable, so, i mean. _ just been beyond comfortable, so, i mean. last— just been beyond comfortable, so, i mean, last summerwas just been beyond comfortable, so, i mean, last summer was hot, but not this hot _ mean, last summer was hot, but not this hot. although i have to say, the first— this hot. although i have to say, the first time we lived in spain 20 years— the first time we lived in spain 20 years ago. — the first time we lived in spain 20 years ago, we did also hit temperatures of a5, ag. so it's not

unusual _ temperatures of a5, ag. so it's not unusual it — temperatures of a5, ag. so it's not unusual. it seems to kind of come every— unusual. it seems to kind of come every now— unusual. it seems to kind of come every now and then, but this year, particularly — every now and then, but this year, particularly hot. and the area where we live. _ particularly hot. and the area where we live. you — particularly hot. and the area where we live, you can see it starting to reflect _ we live, you can see it starting to reflect the — we live, you can see it starting to reflect the crops not having any water. — reflect the crops not having any water. i— reflect the crops not having any water, i think we haven't had any rainm _ water, i think we haven't had any rain i_ water, i think we haven't had any rainm idon't— water, i think we haven't had any rain... i don't think it rain from novemher— rain... i don't think it rain from november to april, we didn't have any rain _ november to april, we didn't have any rain at — november to april, we didn't have any rain at all, and so that has a massive — any rain at all, and so that has a massive knock—on effect. and it is a concern _ massive knock—on effect. and it is a concern for— massive knock—on effect. and it is a concern for everybody, a concern for the local— concern for everybody, a concern for the local farmers and insurers... people _ the local farmers and insurers... people are — the local farmers and insurers... people are starting to cancel holidays, so, yeah, it's a big concern _ holidays, so, yeah, it's a big concern i_ holidays, so, yeah, it's a big concern. i don't know what the plan is. i concern. i don't know what the plan is i hope _ concern. i don't know what the plan is. i hope there is a plan. laughter you hope there is a plan! it is what justin was talking about there, the time horizon. elizabeth, and then john grant. elizabeth. thank you,

caroline. elizabeth, good morning. welcome. good morning. thank you so much _ welcome. good morning. thank you so much. . , ., welcome. good morning. thank you so much. . y., welcome. good morning. thank you so much. . | welcome. good morning. thank you so much-_ i have _ welcome. good morning. thank you so much._ i have lived i welcome. good morning. thank you so much._ i have lived in i much. have your say. i have lived in different regions, _ much. have your say. i have lived in different regions, and _ much. have your say. i have lived in different regions, and normally, i much. have your say. i have lived inj different regions, and normally, you can get— different regions, and normally, you can get to _ different regions, and normally, you can get to see how climate change is affecting _ can get to see how climate change is affecting different regions. in europe. — affecting different regions. in europe, we are mainly worried about the heatwave, and also concerned about _ the heatwave, and also concerned about the — the heatwave, and also concerned about the aircon, which is really different— about the aircon, which is really different from what is happening in africa. _ different from what is happening in africa, where i have been working. you know. — africa, where i have been working. you know, in a heatwave, you are guaranteed — you know, in a heatwave, you are guaranteed to... we spoke about the loss of— guaranteed to... we spoke about the loss of biodiversity. you are guaranteed or you are sure that we are going _ guaranteed or you are sure that we are going to— guaranteed or you are sure that we are going to have 5—10 elephants that will— are going to have 5—10 elephants that will die because of lack of water. — that will die because of lack of water, but alsojust, you know, coming — water, but alsojust, you know, coming down, there are some issues that are _ coming down, there are some issues that are now— coming down, there are some issues that are now not familiar, that we don't _ that are now not familiar, that we don't really— that are now not familiar, that we don't really talk about within the climate — don't really talk about within the climate space, because when it comes

to climate _ climate space, because when it comes to climate change and health, i myself — to climate change and health, i myself have been a victim of that, because _ myself have been a victim of that, because in— myself have been a victim of that, because in 2019 in zimbabwe when we were affected by the floods, my sister _ were affected by the floods, my sister went missing, and, were affected by the floods, my sisterwent missing, and, you were affected by the floods, my sister went missing, and, you know, looking _ sister went missing, and, you know, looking for— sister went missing, and, you know, looking for her, it was difficult, because — looking for her, it was difficult, because the networks were down, and you would _ because the networks were down, and you would hearjust constant crying, depression. — you would hearjust constant crying, depression, being depressed. these are some _ depression, being depressed. these are some of the issues that we really— are some of the issues that we really need to talk about. not, of course. _ really need to talk about. not, of course, also ignoring that at the top. _ course, also ignoring that at the top. we — course, also ignoring that at the top, we really do need to see leaders — top, we really do need to see leaders that are committed to at the paris agreement are saying. sol really— paris agreement are saying. sol really wanted to say, when it comes to different — really wanted to say, when it comes to different regions, we are being affected _ to different regions, we are being affected differently, and the way we respond _ affected differently, and the way we respond is _ affected differently, and the way we respond is different, and this also depends— respond is different, and this also depends of the types of resources that a _ depends of the types of resources that a particular region has, and the regions that do not have more resources. — the regions that do not have more resources, they tend to be more affected — resources, they tend to be more affected in— resources, they tend to be more affected in the climate injustice is everywhere. affected in the climate in'ustice is

everywhere. climate in'ustices, absolutely. * everywhere. climate in'ustices, absolutely. howi everywhere. climate in'ustices, absolutely. how do i everywhere. climate injustices, absolutely. how do you - everywhere. climate injustices, absolutely. how do you feel- everywhere. climate injustices, i absolutely. how do you feel about the fact that the industrial revolution, of course, was in europe, led by the uk, and of course, the whole world benefited from it, but this is where it stemmed from, and of course, you know, without it, where would we be? where are we going to be in the very nearfuture? but where are we going to be in the very near future? but what do you think about that? the responsibility that the developed world has for the developing world and it comes to this issue came ——? developing world and it comes to this issue came --?_ this issue came --? yes, if they develop. — this issue came --? yes, if they develop. they — this issue came --? yes, if they develop, they also _ this issue came --? yes, if they develop, they also need - this issue came --? yes, if they develop, they also need to i this issue came --? yes, if they develop, they also need to give | this issue came --? yes, if they i develop, they also need to give the other— develop, they also need to give the other continents and regions an opportunity to develop, and they need _ opportunity to develop, and they need to— opportunity to develop, and they need to put in resources so that they— need to put in resources so that they can — need to put in resources so that they can adapt to the effects of climate — they can adapt to the effects of climate change. we also talk about transfer _ climate change. we also talk about transfer of — climate change. we also talk about transfer of technology. they also need _ transfer of technology. they also

need to — transfer of technology. they also need to assist in that. issues regarding _ need to assist in that. issues regarding climate finance will always — regarding climate finance will always postpone, even up till now. the people — always postpone, even up till now. the people in power cannot commit to even giving _ the people in power cannot commit to even giving a share to countries that really— even giving a share to countries that really need the resources more. it's that really need the resources more. it's good _ that really need the resources more. it's good to— that really need the resources more. it's good to have all of our callers on so far. some brilliant points. so,john on so far. some brilliant points. so, john grant, senior lecturer in climate change resilience at sheffield hallam university, listening with great interest, i'm sure, intently. idon't listening with great interest, i'm sure, intently. i don't know what to ask you, really. i sure, intently. i don't know what to ask you. really-— ask you, really. i have got the solution. _ ask you, really. i have got the solution, that _ ask you, really. i have got the solution, that is _ ask you, really. i have got the solution, that is the _ ask you, really. i have got the solution, that is the good i ask you, really. i have got the l solution, that is the good news! ask you, really. i have got the i solution, that is the good news! 0k! the problem — solution, that is the good news! 0k! the problem is, no one will listen to me. . . the problem is, no one will listen to me. , , ., ., to me. give us the solution, and then we will _ to me. give us the solution, and then we will change _ to me. give us the solution, and then we will change the - to me. give us the solution, and then we will change the phone l to me. give us the solution, and| then we will change the phone in to me. give us the solution, and i then we will change the phone in and ask if you prefer cats or dogs! carry on. ask if you prefer cats or dogs! carry om— carry on. this is the problem, write? i have _ carry on. this is the problem, write? i have been _ carry on. this is the problem, write? i have been working i carry on. this is the problem, | write? i have been working on carry on. this is the problem, i write? i have been working on this since i was a postgraduate in 1990,

so, 33 years now. 1991, i published my first paper with my supervisor on a zero carbon city, what it might look like. 1991. when we have been working on the solutions since then. and the problem is, it is what you have been talking about, that fossil fuels are not only concentrated energy, but they are concentrated wealth, and the people who have that really don't want to spread that wealth out, and the problem with renewable energy is, generally speaking, it means that more people have that wealth. it's over a wider base lie, because the energy itself is quite diffuse. it is funny, i was talking to my students that one barrel of oil contains about 3.5 years of man working hours, or woman working hours, people working hours. that is the energy inside a barrel

of oil. this is what we are up against. so to shift away from oil, which we are going to have to do if we are to survive, it is a huge challenge, and we need a plan. this is the thing- — challenge, and we need a plan. this is the thing. give us the good news in a second. this is the thing i am reading on the text, hearing from people, and hearing from people absolutely acknowledging the indisputable science of all this. this will require such a fundamental change in our lifestyle and the way our economies work, and the way we live, it's not doable.— live, it's not doable. well, i'm lad live, it's not doable. well, i'm glad people — live, it's not doable. well, i'm glad people didn't _ live, it's not doable. well, i'm glad people didn't say - live, it's not doable. well, i'm glad people didn't say that i live, it's not doable. well, i'm i glad people didn't say that about world war ii, or the marshall plan following world war ii when we managed to rebuild europe in five years after the awful situation there. we have the potentialfor

immense change, and we have the resources of gods now. i mean, the sort of things we can do that we are currently employing to make more money and our economy could be pivoted to a way that would help people. you know? at least a million people. you know? at least a million people employed in retrofitting our homes here in the uk, so that rather than giving people a00 quid for them to then give that money to some corporate entity that is super wealthy so that they can survive, which they need to survive, how about we spend that on improving their homes so that they don't need to buy that energy? 0ne their homes so that they don't need to buy that energy? one of your callers just said that she lives in a cave house that has an average temperature of 19. 20 years ago, i helped in the construction of a house that we have been monitoring since then, and with over 20 years without a heating or cooling system, the temperature in that house has never gone below 17 centigrade and never gone below 17 centigrade and never gone below 17 centigrade and never gone above 25, that is even

last summer. a bad yearfor them is 300 quid on their utility bills and it cost no more to build than a standard house. we know how to fix this, but concentration of wealth is not part of that solution. bud concentration of wealth is not part of that solution.— of that solution. and political will, the time _ of that solution. and political will, the time horizon - of that solution. and political will, the time horizon as i of that solution. and political| will, the time horizon as well. of that solution. and political- will, the time horizon as well. lord goldsmith resigned from the government recently because he said the government did not take this issue seriously enough. there are complaints of the opposition too about this. so, are people's flights on holiday this year, if they take a flight, are they wiping out all their good deeds at home? well, it's robabl their good deeds at home? well, it's probably 20% — their good deeds at home? well, it's probably 20% to _ their good deeds at home? well, it's probably 2094. to 30x. _ their good deeds at home? well, it's probably 20% to 3096 of _ their good deeds at home? well, it's probably 20% to 3096 of their - their good deeds at home? well, it's probably 20% to 3096 of their carbon | probably 20% to 30% of their carbon

footprint in one long haul flight. 80% of people have never been on a plane, you understand, right? i did plane, you understand, right? i did not know that. _ plane, you understand, right? i did not know that. 80% _ plane, you understand, right? i did not know that. 80% on the planet? plane, you understand, right? i did l not know that. 80% on the planet? if not know that. 80% on the planet? if you look at the world. i not know that. 80% on the planet? if you look at the world. i thought i not know that. 80% on the planet? if you look at the world. i thought you i you look at the world. i thought you meant in birmingham. _ you look at the world. i thought you meant in birmingham. no. - you look at the world. i thought you meant in birmingham. no. but- you look at the world. i thought you j meant in birmingham. no. but here you look at the world. i thought you i meant in birmingham. no. but here in sheffield, where _ meant in birmingham. no. but here in sheffield, where i _ meant in birmingham. no. but here in sheffield, where i am _ meant in birmingham. no. but here in sheffield, where i am calling - meant in birmingham. no. but here in sheffield, where i am calling from, i sheffield, where i am calling from, in fact, i did this with my students this year, we got on a train in sheffield, got off and sent bankers, got on another train, got off in amsterdam and i took my students around amsterdam on a field trip. that was the most civilised experience imaginable. you don't need to get on a plane. but nobody needs to fly — need to get on a plane. but nobody needs to fly to _ need to get on a plane. but nobody needs to fly to edinburgh. - need to get on a plane. but nobody needs to fly to edinburgh. but i need to get on a plane. but nobody needs to fly to edinburgh. but we i needs to fly to edinburgh. but we don't have a _ needs to fly to edinburgh. but we don't have a high-speed - needs to fly to edinburgh. but we don't have a high-speed do i needs to fly to edinburgh. but we don't have a high-speed do we? | needs to fly to edinburgh. but we i don't have a high-speed do we? -- we don't have a high—speed do we? —— we

don't have a high—speed do we? —— we don't have a high—speed do we? —— we don't have a high speed link, and high speed 2 is using some very questionable tech. surely we need to step change this. are we really going to be using steel rails? there are better ways, mainly involving the reason to travel. the cheapest energy is the energy you don't use. the energy is the energy you don't use_ the most energy is the energy you don't use. the most carbon efficient transport option is when you don't travel. but we do need to travel, we are a global society. let we do need to travel, we are a global society.— global society. let me ask a question- — global society. let me ask a question. how _ global society. let me ask a question. how much - global society. let me ask a question. how much time i global society. let me ask a i question. how much time have we global society. let me ask a _ question. how much time have we got? you are cheering me up a bit. do you have to go, or can you stay for a bit? i am enjoying what you have to say. bit? i am en'oying what you have to sa . ., �* bit? i am en'oying what you have to sa. ., �* say. no, i'm good untilten o'clock, mate. say. no, i'm good untilten o'clock, mate- this— say. no, i'm good untilten o'clock, mate- this is _ say. no, i'm good untilten o'clock, mate. this is more _ say. no, i'm good untilten o'clock, mate. this is more important - say. no, i'm good untilten o'clock, mate. this is more important than l mate. this is more important than anything i could be talking about with my colleagues at university, they will understand. you with my colleagues at university, they will understand.— with my colleagues at university, they will understand. you are like a blast of beautiful, _ they will understand. you are like a blast of beautiful, cool _ they will understand. you are like a

blast of beautiful, cool air. - they will understand. you are like a blast of beautiful, cool air. let - they will understand. you are like a blast of beautiful, cool air. let me| blast of beautiful, cool air. let me go to the news and the sport and then we will regroup. is there a plan for the planet? get in touch. here is the news. a badge which will be used to house 500 asylum seekers has arrived in portland on the dorset coast. but as a plot of the government plan to deter people from coming to the uk on small boats. local people have been protesting on the quayside. it comes after the government's illegal migration bill won a series of votes in the lords. it is blocked amendments including modern slavery protections and further limits on child detention. temperatures in the central mediterranean are expected to peak today. the italian island of sardinia is expected to see highs of

46 celsius. are raging in parts of europe including greece and the alps. mcdonald's has apologised after a bbc investigation found that more than 100 current and former workers experienced a culture of sexual assault, harassment, workers experienced a culture of sexualassault, harassment, racism and bullying. the fast—food chain is one of the uk's largest private sector employers and says it is following up. the premier of victoria in australia says it was an easy decision to cancel their plans to host the 2026 commonwealth games. they have pulled out because of spiralling costs. the organisers say they are committed to finding a solution. bristol will host leicester tigers on friday the 13th of october to start the new rugby premiership season. that is before the champions saracens go to exeter on saturday. arsenal's mikel arteta says that £100 million signing declan rice is what was needed, with physical qualities they have been missing. arsenal's opening

pre—season game starts tomorrow. england's women play the final match of their ashes series against australia from one o'clock. they can't win the ashes, that they can win the one—day series and level the overall series with victory over australia in today's odi. and brooks koepka and john rahm are amongst the players speaking to the media this morning ahead of the open at hoylake, although rory mcilroy has cancelled his press conference. last year's us open winner matt fitzpatrick has admitted he is looking at a top 30 finish at best.

let me tell you about ten o'clock, coming up, fast—food jobs. please get in touch with your experience. shocking stories this morning from staff at mcdonald's. the bbc has heard employees making allegations of sexual harassment, racism, bullying. mcdonald's said it had fallen short and has apologised. let's talk about what it is like to work in fast—food. we all eat it, i guess, so what is it like to work in that? have you flipped burgers, fried chicken, sliced pizzas? have you pushed out pastries? what other chefs like, what about customers and colleagues? we are hearing about the

bad stuff, what about the good stuff? it's a firstjob, first taste of work. if that was you, what did you learn, what did you like or loathe? that is at ten o'clock. and connections between that and the planet, obviously beef. mark and sheldon and diana in trowbridge and trevor and siobhan in southern france. and john grant is still with us. mark in sheldon, you go first.

as i put in my text, i don't know where _ as i put in my text, i don't know where to— as i put in my text, i don't know where to start. i think people are bothered — where to start. i think people are bothered about the climate, but not when _ bothered about the climate, but not when it _ bothered about the climate, but not when it comes to affecting their own lives _ when it comes to affecting their own lives i_ when it comes to affecting their own lives i am _ when it comes to affecting their own lives. lam hearing when it comes to affecting their own lives. i am hearing that china are going _ lives. i am hearing that china are going for— lives. i am hearing that china are going for net—zero in 2050. look at the news _ going for net—zero in 2050. look at the news now. 2050 is 27 years away. if it wasn't _ the news now. 2050 is 27 years away. if it wasn't so — the news now. 2050 is 27 years away. if it wasn't so serious, it would be laughable — if it wasn't so serious, it would be laughable. but people still want the heats. _ laughable. but people still want the treats, plastic tat from amazon now. they still_ treats, plastic tat from amazon now. they still want to go to spain or florida. — they still want to go to spain or florida, cancun, wherever, twice or three _ florida, cancun, wherever, twice or three times — florida, cancun, wherever, twice or three times a — florida, cancun, wherever, twice or three times a year. people won't stop— three times a year. people won't stop doing — three times a year. people won't stop doing that, because they are not being — stop doing that, because they are not being forced to. if you have a party _ not being forced to. if you have a party in _ not being forced to. if you have a

party in this — not being forced to. if you have a party in this country that is going to force — party in this country that is going to force people down that route, the majority _ to force people down that route, the majority of _ to force people down that route, the majority of people won't vote for them _ majority of people won't vote for them me — majority of people won't vote for them. me and my wife haven't flown in over— them. me and my wife haven't flown in over terr— them. me and my wife haven't flown in overten years, them. me and my wife haven't flown in over ten years, don't feel the need _ in over ten years, don't feel the need we — in over ten years, don't feel the need. we don't go to places like america. — need. we don't go to places like america, they don't interest me. we can holiday— america, they don't interest me. we can holiday more local. julia hartley—brewer was on tv this morning _ hartley—brewer was on tv this morning. they got a scientist on the programme, — morning. they got a scientist on the programme, i can't remember his name _ programme, i can't remember his name and— programme, i can't remember his name. and he was ridiculing all this _ name. and he was ridiculing all this and — name. and he was ridiculing all this and i_ name. and he was ridiculing all this. and i know they have only got niche _ this. and i know they have only got niche viewing figures, but it was ridiculous — niche viewing figures, but it was ridiculous. it niche viewing figures, but it was ridiculous. , niche viewing figures, but it was ridiculous— ridiculous. it is interesting. i thinkjulia — ridiculous. it is interesting. i thinkjulia is— ridiculous. it is interesting. i thinkjulia is brilliant - ridiculous. it is interesting. i thinkjulia is brilliant at - ridiculous. it is interesting. i thinkjulia is brilliant at what ridiculous. it is interesting. i - thinkjulia is brilliant at what she does. but moving on, i will put that

to hannah, professor hannah cloak. following on from mark's point, the culture war has seeped into this issue, hasn't it? people have a particular political stance and for whatever reason, they seem to be deny lists or doubters. they like to pour cold water on it all. it goes against all the science, have you detected that?— detected that? yes, it's very frustrating. _ detected that? yes, it's very frustrating, being _ detected that? yes, it's very frustrating, being a - detected that? yes, it's very frustrating, being a climate. frustrating, being a climate scientist and hearing some of the narrative — scientist and hearing some of the narrative is — scientist and hearing some of the narrative is coming the other way saying _ narrative is coming the other way saying this — narrative is coming the other way saying this isn't happening or is not true — saying this isn't happening or is not true. we can see it's true. you

can look— not true. we can see it's true. you can look at— not true. we can see it's true. you can look at those pictures coming in from _ can look at those pictures coming in from europe — can look at those pictures coming in from europe or the us or the floods that have _ from europe or the us or the floods that have been hitting places around the world _ that have been hitting places around the world and we can see what is happening — the world and we can see what is happening to the climate and how people _ happening to the climate and how people are being affected. it is happening right now. i have been working _ happening right now. i have been working on— happening right now. i have been working on this a couple of decades and it— working on this a couple of decades and it does— working on this a couple of decades and it does sometimes feel like shouting — and it does sometimes feel like shouting into the void. big computer models _ shouting into the void. big computer models have been predicting the fact that heatwaves are going to become more _ that heatwaves are going to become more intense, temperature records are going _ more intense, temperature records are going to be broken and people will suffer — are going to be broken and people will suffer. it is very frustrating. there _ will suffer. it is very frustrating. there is — will suffer. it is very frustrating. there is an _ will suffer. it is very frustrating. there is an element of, oh, it's just a load of wokery, i guess because there are bugs and taking that position. diana in trowbridge, hello —— there are bucks in taking the position. how do you feel? i the position. how do you feel? i have been saying for two or three

decades— have been saying for two or three decades that they have to do something about it and i'm really angry— something about it and i'm really angry because consistently, nothing has happened. as you say, at the end of the _ has happened. as you say, at the end of the climate change summit, everybody is happy and what happens? nothing _ everybody is happy and what happens? nothing i_ everybody is happy and what happens? nothing. i have got a new grandchild who is— nothing. i have got a new grandchild who isiust _ nothing. i have got a new grandchild who isjust over a week old. congratulations, how lovely! i know what you're going to say and you are right to say it. i’m what you're going to say and you are right to say it— right to say it. i'm thinking not so much for me. _ right to say it. i'm thinking not so much for me, but _ right to say it. i'm thinking not so much for me, but what _ right to say it. i'm thinking not so much for me, but what is - right to say it. i'm thinking not so much for me, but what is there . right to say it. i'm thinking not so. much for me, but what is there life going _ much for me, but what is there life going to _ much for me, but what is there life going to he — much for me, but what is there life going to be like if the people who are in— going to be like if the people who are in a _ going to be like if the people who are in a position to do something about— are in a position to do something about this — are in a position to do something about this consistently refuse to, possibly— about this consistently refuse to, possibly because of the influence of oil money? i don't understand. it's going _ oil money? i don't understand. it's going to _ oil money? i don't understand. it's going to he — oil money? i don't understand. it's going to be too late soon. the earth will survive —

going to be too late soon. the earth will survive. whether or not human beings _ will survive. whether or not human beings are — will survive. whether or not human beings are on it is another matter. we are _ beings are on it is another matter. we are running out of time. people say it— we are running out of time. people say it is— we are running out of time. people say it is going to cost money. if we had done _ say it is going to cost money. if we had done this 30 years ago, it would have spread — had done this 30 years ago, it would have spread the cost over 30 years and we _ have spread the cost over 30 years and we would be in a better position _ and we would be in a better position. it makes me furious. you have _ position. it makes me furious. you have got— position. it makes me furious. you have got deniers like our friend trump — have got deniers like our friend trump and _ have got deniers like our friend trump and ijust think, this is happening, wake up! for sake, do something— happening, wake up! for sake, do something before people start dying in their— something before people start dying in their thousands. if you think we have _ in their thousands. if you think we have a _ in their thousands. if you think we have a problem with people migrating to this _ have a problem with people migrating to this country now, wait until it gets— to this country now, wait until it gets too— to this country now, wait until it gets too hot to live in spain and greece — gets too hot to live in spain and greece. what are those people going to do? _ greece. what are those people going to do? and _ greece. what are those people going to do? and you can't blame them because — to do? and you can't blame them because you want to move to a place where _ because you want to move to a place where you _ because you want to move to a place where you can grow food and have a

life. where you can grow food and have a life i_ where you can grow food and have a life idon't— where you can grow food and have a life. i don't know what to do. i have _ life. i don't know what to do. i have gone _ life. i don't know what to do. i have gone through 30 years of frustration and screaming at the television — frustration and screaming at the television going, why are you doing this? _ television going, why are you doing this? these — television going, why are you doing this? these people ought to be held to account — this? these people ought to be held to account. ., , ., , to account. how will history 'udge them? hey i to account. how will history 'udge them? they should i to account. how will history 'udge them? they should take _ to account. how will history 'udge them? they should take a h to account. how will historyjudge them? they should take a long i to account. how will historyjudge i them? they should take a long look in the mirror. let me come back to john. john grant, usa you have been on this since the 90s. i don't know if you heard at the beginning of the programme — i did this photocall and i have put it on my social media. i did a photocall with paul mccartney, which was massive for me at the time. we were launching an environmental campaign about saving the planet on radio 1, where i worked for ten years. 1990, holding the leaflets up, launching this campaign. it does fill me with a

touch of the private frasers because we were talking about it then and we are talking about it now but we are not doing enough. do you know where i'm coming from? i not doing enough. do you know where i'm coming from?— i'm coming from? i know exactly where you're _ i'm coming from? i know exactly where you're coming _ i'm coming from? i know exactly where you're coming from - i'm coming from? i know exactly where you're coming from and i i'm coming from? i know exactly l where you're coming from and i'm i'm coming from? i know exactly - where you're coming from and i'm not sure what i can say, other than, we have been working on the solutions and trying to one people. do you think it's the media? there has been a well funded distraction group who, whenever you say something, these people appear out of the woodwork and attack you very effectively. i had my first death threat the other day when i was talking about ultra low emission zones. that was fun. you talked about it being turned into a culture war now. i think most

people accept climate change but they are now pushing back against our solutions. they are now pushing back against oursolutions. it they are now pushing back against our solutions. it doesn't matter if you accept climate change, it's about what we have to do. your other caller was talking about the change thatis caller was talking about the change that is required. i think we would be better off, happier, healthier and better educated, but it is different. ~ . ., . different. what about some high-tech solution? let — different. what about some high-tech solution? let me _ different. what about some high-tech solution? let me give _ different. what about some high-tech solution? let me give you _ different. what about some high-tech solution? let me give you a _ different. what about some high-tech solution? let me give you a couple i solution? let me give you a couple of texts. we are dancing around the principal cause of climate change, which is farming animals. all causes need to be addressed by everyone. that is from martin in cheshire. i am so angry, says this one, that people in power could have done something decades ago. i worry for my children and grandchildren. that was diana. we cannot save the world while we are trying to survive. and this one says human beings are selfish and stupid. we are all blank

blank blank. i wonder what that word is. and people in the right, lord goldsmith and many others, they read the science and they understand the science. let's come back to the high—tech solution. a family member by marriage said to me not long ago, is the mr micawber thing from david copperfield. something will turn up. we will be able to suck the carbon dioxide out of the air and anything will be fine. is there anything in that? ~ will be fine. is there anything in that? . will be fine. is there anything in that? ~ ,., that? well, carbon capture is a technology- — that? well, carbon capture is a technology. we _ that? well, carbon capture is a technology. we have _ that? well, carbon capture is a technology. we have been - that? well, carbon capture is a - technology. we have been working on it since president carter was in power. he initiated the first research programme and we have been working on it since then. the only profitable strategy for carbon capture that has been employed as

capturing the carbon, injecting it into old oil fields to increase their productivity. i into old oil fields to increase their productivity.— into old oil fields to increase their productivity. into old oil fields to increase their roductivi . . . ~ , ., their productivity. i am making your noise, ff! their productivity. i am making your noise, pff! iceland _ their productivity. i am making your noise, pff! iceland has _ their productivity. i am making your noise, pff! iceland has captured - their productivity. i am making your noise, pff! iceland has captured it. noise, pff! iceland has captured it and they push it into _ noise, pff! iceland has captured it and they push it into the - noise, pff! iceland has captured it and they push it into the ground l noise, pff! iceland has captured it| and they push it into the ground to use geothermal energy. if i'm not mistaken, last year the whole year's production of that technology, they captured ten seconds of our carbon emissions. . captured ten seconds of our carbon emissions._ so - captured ten seconds of our carbon emissions._ so it - captured ten seconds of our carbon l emissions._ so it needs emissions. there we are. so it needs to be expanded _ emissions. there we are. so it needs to be expanded a _ emissions. there we are. so it needs to be expanded a bit. _ emissions. there we are. so it needs to be expanded a bit. we _ emissions. there we are. so it needs to be expanded a bit. we love - to be expanded a bit. we love iceland, unless _ to be expanded a bit. we love iceland, unless you _ to be expanded a bit. we love iceland, unless you are - to be expanded a bit. we love iceland, unless you are a - to be expanded a bit. we love i iceland, unless you are a whale. trevor in southern france, fire away.

i was thinking that if global warming was a big commodity, it would _ warming was a big commodity, it would have a big website across the world _ would have a big website across the world selling the benefits of it. clearly. — world selling the benefits of it. clearly, globalwarming world selling the benefits of it. clearly, global warming is not that, but it— clearly, global warming is not that, but it would be interesting if you put something like a website in place — put something like a website in place. then there would be no hiding place _ place. then there would be no hiding place for— place. then there would be no hiding place for so — place. then there would be no hiding place for so many people. put on the website _ place for so many people. put on the website something simple that the average _ website something simple that the average person can understand, and make _ average person can understand, and make it _ average person can understand, and make it attractive to look at. at the moment, you have a lot of people listening _ the moment, you have a lot of people listening and making comments, a large _ listening and making comments, a large proportion of the population are not _ large proportion of the population are not. �*

large proportion of the population are not. . , ., large proportion of the population are not. . y., ., ., large proportion of the population are not. . ., ., ~ are not. and you go to america, obviously _ are not. and you go to america, obviously take _ are not. and you go to america, obviously take the _ are not. and you go to america, obviously take the train, - are not. and you go to america, obviously take the train, and - are not. and you go to america, | obviously take the train, and you despair when you see what is going on there. you see the cars, the industries and attitudes. theyjust don't buy it, do they? i industries and attitudes. they 'ust don't buy it, do thewi don't buy it, do they? i have only been once. _ don't buy it, do they? i have only been once. to — don't buy it, do they? i have only been once, to seattle. _ don't buy it, do they? i have only been once, to seattle. i - don't buy it, do they? i have only been once, to seattle. i don't - been once, to seattle. i don't particularly want to go back, but that's— particularly want to go back, but that's another point. we are all being _ that's another point. we are all being selfish, aren't we? i do burn wood _ being selfish, aren't we? i do burn wood form — being selfish, aren't we? i do burn wood form a — being selfish, aren't we? i do burn wood form a log fire, but nothing else _ wood form a log fire, but nothing else i'm — wood form a log fire, but nothing else. i'm going to most vegetables -- i'm _ else. i'm going to most vegetables —— i'm growing the most vegetables i can fit— —— i'm growing the most vegetables i can fit in _ —— i'm growing the most vegetables i can fit in but— —— i'm growing the most vegetables i can fit in. but the point is, i don't — can fit in. but the point is, i don't think— can fit in. but the point is, i don't think the general populace is educated _ don't think the general populace is educated enough to understand what's --oin educated enough to understand what's

going on _ educated enough to understand what's going on. we educated enough to understand what's auoin on. ~ . educated enough to understand what's oiiin on, . ., , ., ~' educated enough to understand what's iioin on. . ., , ., ~ ., going on. we have been talking about it for decades- — going on. we have been talking about it for decades. i _ going on. we have been talking about it for decades. i mentioned _ going on. we have been talking about it for decades. i mentioned this - it for decades. i mentioned this radio1 it for decades. i mentioned this radio 1 campaign relaunched in 1990. there is a picture if you are watching. me and the world's greatest songwriter, paul mccartney. that was 1990 was that we have been talking about it a long time. peter, we have been talking about this a long time, haven't we? i we have been talking about this a long time, haven't we?— long time, haven't we? i mean, i lead long time, haven't we? i mean, i plead guilty _ long time, haven't we? i mean, i plead guilty because _ long time, haven't we? i mean, i plead guilty because i _ long time, haven't we? i mean, i plead guilty because i think- long time, haven't we? i mean, i plead guilty because i think the l plead guilty because i think the primary— plead guilty because i think the primary cause _ plead guilty because i think the primary cause we _ plead guilty because i think the primary cause we have - plead guilty because i think the primary cause we have got - plead guilty because i think the primary cause we have got in. plead guilty because i think the i primary cause we have got in this country. — primary cause we have got in this country. and _ primary cause we have got in this country, and not _ primary cause we have got in this country, and not in _ primary cause we have got in this country, and not in this— primary cause we have got in this country, and not in this country. country, and not in this country alone, — country, and not in this country alone, we — country, and not in this country alone, we have _ country, and not in this country alone, we have to— country, and not in this country alone, we have to talk- country, and not in this country. alone, we have to talk worldwide about _ alone, we have to talk worldwide about climate _ alone, we have to talk worldwide about climate change _ alone, we have to talk worldwide about climate change because i alone, we have to talk worldwide i about climate change because this country _ about climate change because this country will — about climate change because this country will not _ about climate change because this country will not make _ about climate change because this country will not make much - country will not make much difference. _ country will not make much difference. we _ country will not make much difference. we are - country will not make much difference. we are talking i country will not make much - difference. we are talking about people _ difference. we are talking about people like _ difference. we are talking about people like me _ difference. we are talking about people like me producing - difference. we are talking about people like me producing too. difference. we are talking about i people like me producing too many children _ people like me producing too many children how— people like me producing too many children. how is _ people like me producing too many children. how is that _

people like me producing too many children. how is that for— people like me producing too many children. how is that for a - people like me producing too many children. how is that for a nasty . children. how is that for a nasty one to _ children. how is that for a nasty one to start— children. how is that for a nasty one to start off _ children. how is that for a nasty one to start off with? _ children. how is that for a nasty one to start off with? we - children. how is that for a nasty one to start off with? we have i one to start off with? we have massive — one to start off with? we have massive population _ one to start off with? we have massive population increasesl massive population increases worldwide _ massive population increases worldwide i'm _ massive population increases worldwide. i'm thinking - massive population increases worldwide. i'm thinking of. massive population increasesl worldwide. i'm thinking of the children— worldwide. i'm thinking of the children we _ worldwide. i'm thinking of the children we are _ worldwide. i'm thinking of the children we are now— worldwide. i'm thinking of thel children we are now producing. worldwide. i'm thinking of the - children we are now producing. my grandchildren _ children we are now producing. my grandchildren are _ children we are now producing. my grandchildren are going _ children we are now producing. my grandchildren are going to - children we are now producing. my grandchildren are going to be - grandchildren are going to be looking — grandchildren are going to be looking over _ grandchildren are going to be looking over their— grandchildren are going to be looking over their concreted i looking over their concreted horizons _ looking over their concreted horizons. industrial - looking over their concreted - horizons. industrial development, massive _ horizons. industrial development, massive housing. _ horizons. industrial development, massive housing. those _ horizons. industrial development, massive housing. those are - massive housing. those are necessary _ massive housing. those are necessary we _ massive housing. those are necessary. we have - massive housing. those are necessary. we have to - massive housing. those are necessary. we have to have massive housing. those are - necessary. we have to have them because _ necessary. we have to have them because people _ necessary. we have to have them because people have _ necessary. we have to have them because people have got- necessary. we have to have them because people have got to - necessary. we have to have them because people have got to live. i necessary. we have to have them i because people have got to live. we are in— because people have got to live. we are in a _ because people have got to live. we are in a checkmate _ because people have got to live. we are in a checkmate situation. - because people have got to live. we are in a checkmate situation. how. because people have got to live. we| are in a checkmate situation. how do you reconcile — are in a checkmate situation. how do you reconcile that _ are in a checkmate situation. how do you reconcile that with _ are in a checkmate situation. how do you reconcile that with wildlife - you reconcile that with wildlife conservation _ you reconcile that with wildlife conservation and _ you reconcile that with wildlife conservation and reducing - you reconcile that with wildlife - conservation and reducing carbon? that's— conservation and reducing carbon? that's an _ conservation and reducing carbon? that's an important _ conservation and reducing carbon? that's an important point. - conservation and reducing carbon? that's an important point. john - that's an important point. john grant, for example, if you look at borneo and sumatra, that part of the

world, you have got the palm oil plantations, which isjobs and it's for the economy. 30,000 orangutans, one of my closest relatives, slotted in the last few years. how do we get that balance? haste in the last few years. how do we get that balance?— that balance? we have to establish if we need a _ that balance? we have to establish if we need a lot _ that balance? we have to establish if we need a lot of— that balance? we have to establish if we need a lot of these _ that balance? we have to establish if we need a lot of these things. . if we need a lot of these things. palm oil is a hugely profitable product, but we didn't use it 25 years ago. it is good at extending the life span of products. i feel for the chap who was talking. he is trying to do everything he can, but as an individual, he can't make a big difference. 50 as an individual, he can't make a big difference.— big difference. so it's profit. follow the — big difference. so it's profit. follow the money, - big difference. so it's profit. follow the money, mate. i big difference. so it's profit. i follow the money, mate. and meanwhile. — follow the money, mate. and meanwhile, there _ follow the money, mate. and meanwhile, there is _ follow the money, mate. and meanwhile, there is beautiful, sentient creatures... meanwhile, there is beautiful,

sentient creatures. . ._ meanwhile, there is beautiful, sentient creatures... indeed. 2096 to 5096 of the world's _ sentient creatures... indeed. 2096 to 5096 of the world's money _ sentient creatures... indeed. 2096 to 5096 of the world's money goes - 50% of the world's money goes through the uk. we can make a difference. we can stop supporting organisations that do this. we might only produce between 1% and 3% of the world's carbon, but we still have an influence. and whilst our influence is waning, we can still make a difference that is bigger than you think. i make a difference that is bigger than you think.— than you think. i want to get to brion in than you think. i want to get to briony in shetland _ than you think. i want to get to briony in shetland before - than you think. i want to get to briony in shetland before they| than you think. i want to get to - briony in shetland before they break away from the uk and join norway. professor hannah coke, a quick word on what you have heard? it’s on what you have heard? it's interesting — on what you have heard? it�*s interesting listening to these people about how these people feel frustrated. it people about how these people feel frustrated. . , ~ , , frustrated. it was orkney, by the wa , not frustrated. it was orkney, by the way, not shetland. _ frustrated. it was orkney, by the way, not shetland. that - frustrated. it was orkney, by the way, not shetland. that is - way, not shetland. that is unforgivable for a scot! i apologise. carry on. unforgivable for a scot! i a-ioloise. car on. . ., ,

apologise. carry on. there are many islands and — apologise. carry on. there are many islands and l— apologise. carry on. there are many islands and i get _ apologise. carry on. there are many islands and i get confused _ apologise. carry on. there are many islands and i get confused too. - apologise. carry on. there are many islands and i get confused too. one | islands and i get confused too. one of the most important things i say is that you need to imagine the future you want to see. it's difficult, but if you want a future where wildlife is conserved, where your family is secure, where we are not suffering from extreme heat and having to migrate from places where we live, you need to imagine what that future looks like. we all have to take steps to meet that future. we can't rely on one thing. we can't wait for carbon capture technology to suck everything out of the atmosphere, that would be stupid. we have to take individual steps and we have to take individual steps and we have to take individual steps and we have to get the government on board to take the big steps. every tiny thing we can do to keep the global average temperature down by a fraction of a degree means a less worse future for us. that means less

strong heatwaves, less bad floods. but we are locked into some of the changes. in a decade from now, we are going to see even worse heat and worst floods, so we need to work out how to adapt to that, change the way we are living, making sure we are keeping vulnerable people safe. briony, how are you? i’m keeping vulnerable people safe. briony, how are you?— keeping vulnerable people safe. briony, how are you? i'm good, thank ou. briony, how are you? i'm good, thank you- beautiful — briony, how are you? i'm good, thank you. beautiful part _ briony, how are you? i'm good, thank you. beautiful part of— briony, how are you? i'm good, thank you. beautiful part of the _ briony, how are you? i'm good, thank you. beautiful part of the world. - you. beautiful part of the world. yes, shetland. _ you. beautiful part of the world. yes, shetland. i— you. beautiful part of the world. yes, shetland. i come _ you. beautiful part of the world. yes, shetland. i come from - you. beautiful part of the world. yes, shetland. i come from an l yes, shetland. i come from an interesting background. my own background is wildlife conservation and environmental management. but my husband _ and environmental management. but my husband works in oil. he works offshore — husband works in oil. he works offshore as an electrical engineer. we both—

offshore as an electrical engineer. we both fully believe in climate change — we both fully believe in climate change and that things need to happen — change and that things need to happen. but his income allows us to practice _ happen. but his income allows us to practice farming on our crafts. you have _ practice farming on our crafts. you have to _ practice farming on our crafts. you have to be — practice farming on our crafts. you have to be able to maintain the land and keep— have to be able to maintain the land and keep it — have to be able to maintain the land and keep it fairly active and safe and keep it fairly active and safe and environmentally conscious. because — and environmentally conscious. because of his income, i am free to do that _ because of his income, i am free to do that we — because of his income, i am free to do that. we did look at him working at wind _ do that. we did look at him working at wind farms, because there is a bil at wind farms, because there is a big one _ at wind farms, because there is a big one being made here at the moment, — big one being made here at the moment, but to do the same job he does _ moment, but to do the same job he does but _ moment, but to do the same job he does but on — moment, but to do the same job he does but on a wind farm, he would have _ does but on a wind farm, he would have to _ does but on a wind farm, he would have to drop— does but on a wind farm, he would have to drop £60,000 in wages. it's too much _ have to drop £60,000 in wages. it's too much. we try and compensate. he has built— too much. we try and compensate. he has built a _ too much. we try and compensate. he has built a wind turbine for ourselves. we try and take these

little _ ourselves. we try and take these little steps but ultimately, he still needs the job he is in. if the world _ still needs the job he is in. if the world doesn't agree on a solution, then unfortunately, you might have then unfortunately, you might have the uk _ then unfortunately, you might have the uk agree on one thing while he and the _ the uk agree on one thing while he and the company he works for will 'ust and the company he works for will just go— and the company he works for will just go away. there are a lot of offshore — just go away. there are a lot of offshore workers in shetland. a lot offshore workers in shetland. a lot of them _ offshore workers in shetland. a lot of them go — offshore workers in shetland. a lot of them go to places like mexico or south _ of them go to places like mexico or south africa. that is a possibility. it's difficult, because we want to be clean, — it's difficult, because we want to be clean, but we also need that income — be clean, but we also need that income. . ~ be clean, but we also need that income. ., ,, , ., be clean, but we also need that income. ., ,, y., ., be clean, but we also need that income. ., ,, ., . ., ,, income. thank you or so much. thank ou to income. thank you or so much. thank you to john. — income. thank you or so much. thank you to john, hannah _ income. thank you or so much. thank you to john, hannah and _ income. thank you or so much. thank you to john, hannah and our - you tojohn, hannah and our excellent callers. at some stages,

it was a chorus of despair, but there is hope. john was great to have one, because he was a positive voice. it's not too late, we need to bang our heads together and do something. coming up, something extremely different. we are going to get in amongst it on this one. fast food jobs. your experience. shocking stories this morning from. do you feel generally in the fast food business that you are kind of disposable as a wrapper? you get a lot of this respect. from customers, but from anything else. anyway, the story that has given us the impetus is to do this is that the impetus is to do this is that

the bbc has heard stories of all staff facing racism, harassment and bullying. mcdonnell says it has fallen short and apologise. so we're talking about what it is like to work in fast food. many of you for first jobs work in fast food. many of you for firstjobs or permanentjobs have flip burgers, sliced pieces, pushed out pastries. what is the working culture like? what are the pressures like? what are the customers like? what are the colleagues like? and it can be a first—round, first taste of work. there is a good side, a bad side, a flip side. what do you think? first fewjobs, your think? first few jobs, your experience. think? first fewjobs, your experience. let's talk about that. call free. or text. texts will be charged at your standard rate. and here is the news from lisa. thanks, nikki. a barge which will eventually house

500 asylum seekers has reached its destination on the dorset coast. protesters met the ship as it arrived in portland. it is as the government's illegal migration bill passed a series of votes in the lords and are set to become law. the bill as part of rishi sunak�*s strategy to deter people from coming to the uk in small boats. a bbc investigation has found widespread claims of racism, sexual assault and harassment are mcdonald's restaurants in the uk. the fast food chain has apologised and said it has fallen short. in temperatures in the central mediterranean are expected to peak today with highs of 46 celsius predicted in the eye island of sardinia. the us, china and japan are also seeing very high temperatures. your experiences of the fast food industry. i want to investigate and explore the whole culture of it.

many of you have experiences of it, so get in touch. fast food jobs, your experience. you can get to us on social media as well. we are talking about this because of the mcdonald's story that the bbc has done today and has been investigating, and our business reporter is here. good morning. so, yes, mcdonald's... give us a favour, as it were, of the investigations, the allegations you have been investigating. mr; the allegations you have been investigating.— the allegations you have been investigating. my colleague zoe conway and _ investigating. my colleague zoe conway and l — investigating. my colleague zoe conway and i started _ investigating. my colleague zoe i conway and i started investigating this about five months ago. we have now spoken to more than 100 mcdonald's workers all across the country, and more many of them were just teenagers working in their firstjobs. they told us they were being groped and harassed on routine basis. so we have heard allegations of sexual harassment and sexual

assault. we have so heard allegations of racism, homophobia and bullying, and multiple workers have told us that mcdonald's managers at the outlets across the uk were responsible for the abuse. and staff have also told us of sexual relationships between managers and morejunior members of staff, which is against company policy. it staff, which is against company oli . ., , , ., policy. it would be interesting for us to explore. — policy. it would be interesting for us to explore, just _ policy. it would be interesting for us to explore, just addressing . policy. it would be interesting for| us to explore, just addressing our listeners and viewers as well, whether there is something specific about the culture in the fast food industry, the nature of the work, the working practices, they hire and fire culture, that leads to this, that makes it more prevalent, because of course there have been reports about some awful things happening in westminster as well, so it's notjust that, it's westminster and also the fast food outlets around the corner from the house of commons as well. but, noor, mcdonald's, one of the uk's largest private sector employers. a lot of

jobs, more than 170,000 people working in more than 1600 restaurants. i didn't know that! if i thought it through, perhaps, but it is staggering. three quarters of its employees aged between 16 and 25, and lots of young people working there. so talk as to how they are employed, because there is a franchise system, isn't there a? that's right. most of the workers are not employed by the company, because as you say, mcdonald's has this franchise system which means that independent operators run the outlets and hire the staff. 88% of the outlets in the uk franchises. despite that, you can still argue that corporate headquarters still imposes strict controls on things like the quality of the food and also the service they provide. that's one of the defining features of mcdonald's that we have all come to expect, if you go into a mcdonald's in london or one in edinburgh, the cheeseburger�*s going to taste the same. so critics would argue then that there is no reason

why they can't enforce the same uniform and consistent rules when it comes to enforcing and protecting staff from harassment. and comes to enforcing and protecting staff from harassment.— comes to enforcing and protecting staff from harassment. and what have mcdonald's had _ staff from harassment. and what have mcdonald's had to _ staff from harassment. and what have mcdonald's had to say _ staff from harassment. and what have mcdonald's had to say about - staff from harassment. and what have mcdonald's had to say about these - mcdonald's had to say about these allegations?— allegations? mcdonald's say there were clearly _ allegations? mcdonald's say there were clearly instances _ allegations? mcdonald's say there were clearly instances where - allegations? mcdonald's say there were clearly instances where they | were clearly instances where they had fallen short, for that it deeply apologised. it also said there was simply no place for harassment, abuse or discrimination at the company and that it would investigate all the allegations that were brought to it. it also said the company had stringent rules to ensure that its workplaces around the world are safe and respectful, and on the training point, it said that more than 2000 managers had completed full awareness training. thank you very much indeed. i will speak to shelby. hello, shelby. hello. ., ., ~' speak to shelby. hello, shelby. hello. ., ., ,, ., ~. ., �*, hello. you worked as a mcdonald's for over a year— hello. you worked as a mcdonald's for over a year starting _ hello. you worked as a mcdonald's for over a year starting in - hello. you worked as a mcdonald's for over a year starting in 2022 - hello. you worked as a mcdonald's for over a year starting in 2022 and resigned, as i say, a year later. it is good of you to come on and talk to us about the specifics of the

mcdonald's story. we want to, of course, broaden it out, calls coming in. what impact did it have on you and what actually happened? the im act it and what actually happened? the impact it had on me, it was affecting _ impact it had on me, it was affecting my mental health and i ended _ affecting my mental health and i ended up— affecting my mental health and i ended upjust leaving because i couldn't— ended upjust leaving because i couldn't deal with it any more due to the _ couldn't deal with it any more due to the way— couldn't deal with it any more due to the way i— couldn't deal with it any more due to the way i was being treated. i was being — to the way i was being treated. i was being harassed, comments were being _ was being harassed, comments were being made, iwas being was being harassed, comments were being made, i was being groped, just walking _ being made, i was being groped, just walking around, and ijust don't think— walking around, and ijust don't think it's — walking around, and ijust don't think it's fair that young people can't _ think it's fair that young people can't even _ think it's fair that young people can't even feel safe in the workplace. can't even feel safe in the workplace-— can't even feel safe in the worklace. ., , workplace. did you have supportive colleagues? _ workplace. did you have supportive colleagues? the _ workplace. did you have supportive colleagues? the people _ workplace. did you have supportive colleagues? the people i— workplace. did you have supportive colleagues? the people i was - workplace. did you have supportive i colleagues? the people i was friends with, like, colleagues? the people i was friends with, like. the — colleagues? the people i was friends with, like, the other _ colleagues? the people i was friends with, like, the other young _ colleagues? the people i was friends with, like, the other young people, | with, like, the other young people, they would — with, like, the other young people, they would sit and listen, but, like. _ they would sit and listen, but, like, senior management and other people _ like, senior management and other people higher up than us, they didn't— people higher up than us, they didn't really care to hear it. did the kind of— didn't really care to hear it. d c the kind of things that were happening to you happen to your colleagues and friends? yes. happening to you happen to your colleagues and friends? yes, they did. a lot colleagues and friends? yes, they did- a lot of _ colleagues and friends? yes, they did. a lot of the — colleagues and friends? yes, they did. a lot of the other _ colleagues and friends? yes, they did. a lot of the other girls - colleagues and friends? yes, they did. a lot of the other girls that i l did. a lot of the other girls that i worked _ did. a lot of the other girls that i worked with had similar stories. when _ worked with had similar stories. when i — worked with had similar stories. when i firstjoined, they warned me

about— when i firstjoined, they warned me about certain people, because obviously, those people were... seen as a problem. — obviously, those people were... seen as a problem, seen _ obviously, those people were... seen as a problem, seen as _ obviously, those people were... seen as a problem, seen as a _ obviously, those people were... ("i as a problem, seen as a potential danger. as a problem, seen as a potential danier. . as a problem, seen as a potential danger-- they _ as a problem, seen as a potential danger.- they had - as a problem, seen as a potential danger.- they had been - as a problem, seen as a potential danger. yeah. they had been marked out, watch danger. yeah. they had been marked out. watch out _ danger. yeah. they had been marked out, watch out for _ danger. yeah. they had been marked out, watch out for them. _ danger. yeah. they had been marked out, watch out for them. completely get that. and how could they have manage the situation better, do you think? ~._ manage the situation better, do you think? a, , manage the situation better, do you think? , _ , ., , think? may be by listening to us. listenini , think? may be by listening to us. listening, right, _ think? may be by listening to us. listening, right, ok. _ think? may be by listening to us. listening, right, ok. listening. think? may be by listening to us. listening, right, ok. listening to your concerns. is there something about the hierarchical structure of it, the way it works, that led to this stuff? do you think?- it, the way it works, that led to this stuff? do you think? yes, so i think a lot — this stuff? do you think? yes, so i think a lot of _ this stuff? do you think? yes, so i think a lot of the _ this stuff? do you think? yes, so i think a lot of the young _ this stuff? do you think? yes, so i think a lot of the young people - this stuff? do you think? yes, so i | think a lot of the young people get taken _ think a lot of the young people get taken advantage of because it is a lot of— taken advantage of because it is a lot of our— taken advantage of because it is a lot of our firstjobs, and the people _ lot of our firstjobs, and the people that have worked there in a few years — people that have worked there in a few years or the older people are seen _ few years or the older people are seen as— few years or the older people are seen as more valuable to management, because _ seen as more valuable to management, because if— seen as more valuable to management, because if they were to lose someone that had _ because if they were to lose someone that had worked there for three or four months over someone that had worked _ four months over someone that had worked there for five or six years, so these — worked there for five or six years, so these older people were doing inappropriate stuff and it was all getting — inappropriate stuff and it was all getting brushed off because they were more valuable and it was almost like we _ were more valuable and it was almost like we was _ were more valuable and it was almost like we was disposable to them. what's _ like we was disposable to them. what's it— like we was disposable to them.

what's it like working in a place like that? how intense is it? you have to work pretty blinking hard, don't you give a yes, well, you are constantly working hard and it doesn't help the fact.— constantly working hard and it doesn't help the fact. you're always on our doesn't help the fact. you're always on your feet- _ on your feet. it _ on your feet. it doesn't help to be going to work as well— it doesn't help to be going to work as well and — it doesn't help to be going to work as well and have no motivation because — as well and have no motivation because you are worried about what might— because you are worried about what might happen to you. and _ might happen to you. and what about the customers came a pretty good all round ought some really difficult once?— really difficult once? some of the customers were _ really difficult once? some of the customers were difficult, - really difficult once? some of the customers were difficult, but - really difficult once? some of the customers were difficult, but i i customers were difficult, but i think— customers were difficult, but i think you'll find that with any third — think you'll find that with any third place. think you'll find that with any third place-— think you'll find that with any third place. think you'll find that with any third lace. , ., ,, third place. yes. so what you think needs to happen — third place. yes. so what you think needs to happen in _ third place. yes. so what you think needs to happen in mcdonald's i third place. yes. so what you think needs to happen in mcdonald's in l needs to happen in mcdonald's in place like this? i needs to happen in mcdonald's in place like this?— place like this? i think they need to actually _ place like this? i think they need to actually watch _ place like this? i think they need to actually watch cctv _ place like this? i think they need to actually watch cctv footage i place like this? i think they need i to actually watch cctv footage and maybe _ to actually watch cctv footage and maybe install more cameras so that things— maybe install more cameras so that things can _ maybe install more cameras so that things can be proven if stuff does happen. — things can be proven if stuff does happen, and also, it wouldn't hurt for the _ happen, and also, it wouldn't hurt for the managers to actually walk around _ for the managers to actually walk around and take time out of their day to— around and take time out of their day to get— around and take time out of their day to get to know how their staff are feeling and what is actually going _ are feeling and what is actually going on — are feeling and what is actually iioin on. are feeling and what is actually oiiin on. .., are feeling and what is actually iioin on. i. are feeling and what is actually iioin on. going on. noor, could you come in and tell us — going on. noor, could you come in and tell us about _ going on. noor, could you come in and tell us about the _ going on. noor, could you come in and tell us about the complaints i and tell us about the complaints process? it’s and tell us about the complaints irocess? �* , , , process? it's interesting listening to what shelby — process? it's interesting listening to what shelby said _ process? it's interesting listening to what shelby said there, - process? it's interesting listening. to what shelby said there, because process? it's interesting listening i to what shelby said there, because a number of the workers like shelby said that they did report the

harassment and abuse that they were facing, but they were essentially ignored by their managers. and worker in birmingham who we spoke to, a former manager, she was just 19 when she says a male colleague smacked her bottom. this was seen, as shelby says, and cctv cameras, and she also received a handprint brute, but despite this, nothing happened. she was put back on shift with him within a matter of days. we have had other workers saying to us that when they did complain about certain managers, those managers were then moved to other restaurants within the franchise rather than being fired. under the workers to say that they were too scared to report it. remember, a lot of these young workers are on zero—hour contracts. that means their hours are flexible, but at the same time, they are dependent on their shift managers, who decide their rotors, and that does mean a lot of them are nervous to speak up. find and that does mean a lot of them are nervous to speak up.— nervous to speak up. and shelby, 'ust nervous to speak up. and shelby, just finally. _ nervous to speak up. and shelby, just finally. only _ nervous to speak up. and shelby, just finally, only if _ nervous to speak up. and shelby, just finally, only if you _ nervous to speak up. and shelby, just finally, only if you are - just finally, only if you are comfortable to talk about it and tell us, can you tell us about a couple of the most horrible things that have happened give a so.

couple of the most horrible things that have happened give - that have happened give a so, the main thing? _ the main thing that happened was i was on _ the main thing that happened was i was on the — the main thing that happened was i was on the front counter and this older— was on the front counter and this older man. — was on the front counter and this older man, i'd say in his 50s, put his hands— older man, i'd say in his 50s, put his hands on— older man, i'd say in his 50s, put his hands on my hips and pulled them to his _ his hands on my hips and pulled them to his groin. _ his hands on my hips and pulled them to his groin, and then sort of help me there — to his groin, and then sort of help me there. that was disgusting. i 'ust me there. that was disgusting. i just froze. — me there. that was disgusting. i just froze. i_ me there. that was disgusting. i just froze, i didn't know what to do. there — just froze, i didn't know what to do. there have been other times when my stomach _ do. there have been other times when my stomach or my legs have been grabbed _ my stomach or my legs have been grabbed as — my stomach or my legs have been grabbed as i was walking past. it was lots — grabbed as i was walking past. it was lots of, like, i say smaller things — was lots of, like, i say smaller things i— was lots of, like, i say smaller things. i mean, they are allas was lots of, like, i say smaller things. i mean, they are all as bad as each— things. i mean, they are all as bad as each other, but smaller compared to, as each other, but smaller compared to. like. _ as each other, but smaller compared to, like, being pulled onto someone. iguess— to, like, being pulled onto someone. i guess young people in their first i guess young people in theirfirst job, being made that they should... you know, they should be thankful, and there is a sense of entitlement, perhaps, from others.— and there is a sense of entitlement, perhaps, from others. yeah. shall become a thank _ perhaps, from others. yeah. shall become a thank you _ perhaps, from others. yeah. shall become a thank you very - perhaps, from others. yeah. shall become a thank you very much indeed. likewise, noor. say what you want. what is it like out there? martin and saint helens, gavin and blackpool. we don't want to

editorialise, just listen. good morning, martin.— editorialise, just listen. good morning, martin. good morning, nicki. sounds _ morning, martin. good morning, nicki. sounds like _ morning, martin. good morning, nicki. sounds like you _ morning, martin. good morning, nicki. sounds like you are - morning, martin. good morning, nicki. sounds like you are on i morning, martin. good morning, i nicki. sounds like you are on form! your experience _ nicki. sounds like you are on form! your experience came _ nicki. sounds like you are on form! your experience came a _ nicki. sounds like you are on form! your experience came a my - nicki. sounds like you are on form! i your experience came a my experience of workin i your experience came a my experience of working in _ your experience came a my experience of working in a — your experience came a my experience of working in a mcdonald's _ your experience came a my experience of working in a mcdonald's is _ your experience came a my experience of working in a mcdonald's is very i of working in a mcdonald's is very different to what your previous guest was on about. i actually experienced the good side of what went on at mcdonald's. yes, i knew that there was things going on at different branches, the when i looked at, it was actually quite friendly. the staff were all friendly. the staff were all friendly with me. well, with the exception of maybe two of them. the customers came in. i always try to make people feel welcome, and i had a big smile on my face every time i was there. for me, it was a case of, you know, you want to be here, i want to make this as pleasurable as i can for you. so, want to make this as pleasurable as i canforyou. so, you want to make this as pleasurable as i can for you. so, you know... want to make this as pleasurable as i canforyou. so, you know... i

worked on the restaurant front itself, so i was often interacting with the customers, and i enjoyed it, personally. i mean, yes, you do get the long hours, and yes, they can be frustrating, but that's just part and parcel of working at mcdonald's or kfc or pizza hut. wherever. yes. wherever. you have to take the rough with the smooth. it is interesting, though. you were pretty young at the time, you had a positive experience. i mean, there are a lot of these outlets, a lot of companies have a lot of outlets, but we want to hear about, apart from anything else, it's pretty intense, isn't it? it anything else, it's pretty intense, isn't it? .., anything else, it's pretty intense, isn't it? . anything else, it's pretty intense, isn'tit? . ,. anything else, it's pretty intense, isn'tit? , i, q anything else, it's pretty intense, isn'tit? , i, a isn't it? it can be, yes. as i said, it can be — isn't it? it can be, yes. as i said, it can be frustrating _ isn't it? it can be, yes. as i said, it can be frustrating with - isn't it? it can be, yes. as i said, it can be frustrating with the i it can be frustrating with the hours, and you are off your feet nine times out of ten. you get roughly a 50—20 minute break and then you are back to work again. ——

15-20. then you are back to work again. —— 15—20. you can sometimes be called in if they are short staffed, and i often was. yes. there can be that side to it where it is a case of, you have clocked off for a week of just a bit of relaxation, and all of a sudden, two or three days in, your phone will go and they will say, can you come in because we are short—staffed. iterate you come in because we are short-staffed.— you come in because we are short-staffed. ~ ., short-staffed. we will go with gavin as well, short-staffed. we will go with gavin as well. we — short-staffed. we will go with gavin as well, we will— short-staffed. we will go with gavin as well, we will go _ short-staffed. we will go with gavin as well, we will go with _ short-staffed. we will go with gavin as well, we will go with paul. i short-staffed. we will go with gavin as well, we will go with paul. don't| as well, we will go with paul. don't mention the chains, but... you know, there might be a few problems if we do that, just mention the culture and experience. poor, not real name in the north—east of england. of england, i presume. good morning, paul. ., not england, i presume. good morning, | paul-_ not such paul. good morning, nicky. not such a mod paul. good morning, nicky. not such a good experience. _ paul. good morning, nicky. not such a good experience. tell— paul. good morning, nicky. not such a good experience. tell us _ paul. good morning, nicky. not such a good experience. tell us more. i a good experience. tell us more. yes, about six months ago i worked for a _ yes, about six months ago i worked for a fast _ yes, about six months ago i worked for a fast food outlet very, very briefly. — for a fast food outlet very, very briefly, and the culture wasjust... you know. — briefly, and the culture wasjust... you know, they would call it banter, but i would — you know, they would call it banter, but i would call it sort of bullying

and bordering on harassment. the health— and bordering on harassment. the health and — and bordering on harassment. the health and safety was nonexistent, really. _ health and safety was nonexistent, really. i_ health and safety was nonexistent, really. i injured myself, and none of it was— really. i injured myself, and none of it was recorded. when i was off, and came _ of it was recorded. when i was off, and came back, there was no return to work— and came back, there was no return to work interviews. there was no reporting — to work interviews. there was no reporting anything, so ijust thought. _ reporting anything, so ijust thought, cut my losses and go elsewhere. i'm of a certain age, but isaw— elsewhere. i'm of a certain age, but i saw the _ elsewhere. i'm of a certain age, but i saw the sort — elsewhere. i'm of a certain age, but i saw the sort of young kids sort of harassed. — i saw the sort of young kids sort of harassed. there was no sort of leadership, and it was basically that the — leadership, and it was basically that the franchisee is basically the lord master.

that the franchisee is basically the lord master-— that the franchisee is basically the lord master. ~ . ., , ., ., _ lord master. mmm! what you mean by thatwell, i -- — lord master. mmm! what you mean by thatwell, i -- what _ lord master. mmm! what you mean by thatwell, i -- what do _ lord master. mmm! what you mean by thatwell, i -- what do you _ lord master. mmm! what you mean by thatwell, i -- what do you mean - lord master. mmm! what you mean by thatwell, i -- what do you mean by i thatwell, i -- what do you mean by that? well. — thatwell, i -- what do you mean by that? well, the — thatwell, i -- what do you mean by that? well, the chain _ thatwell, i -- what do you mean by that? well, the chain have - thatwell, i -- what do you mean by that? well, the chain have a - thatwell, i -- what do you mean by that? well, the chain have a set i thatwell, i -- what do you mean by that? well, the chain have a set of| that? well, the chain have a set of oane that? well, the chain have a set of online experiences _ that? well, the chain have a set of online experiences that _ that? well, the chain have a set of online experiences that they i that? well, the chain have a set of| online experiences that they adhere to, online experiences that they adhere to. but— online experiences that they adhere to, but that is not the experience in store. — to, but that is not the experience in store. it — to, but that is not the experience in store. it is all about making as much _ in store. it is all about making as much money for the single person who owns the _ much money for the single person who owns the franchise as opposed to the experience _ owns the franchise as opposed to the experience of the youngsters working. _ experience of the youngsters working, some, theirfirstjob. me, it was— working, some, theirfirstjob. me, it was probably my last job, working, some, theirfirstjob. me, it was probably my lastjob, so working, some, theirfirstjob. me, it was probably my last job, so that was my— it was probably my last job, so that was my experience. | it was probably my last 'ob, so that was my experience.— it was probably my last 'ob, so that was my experience. i guess you are talkini was my experience. i guess you are talking about — was my experience. i guess you are talking about the _ was my experience. i guess you are talking about the complaints - talking about the complaints procedure, you are talking about health and safety and the proper ways of doing things, and i guess in some other sectors, those are properly applied, because there is, you know, proper union representation and that is the important part of this to talk

about. can ijust say, we of course spoke to shall be there and heard a couple of different calls and a couple of different calls and a couple of different experiences. shelby was talking about her life at mcdonald's and how terrible it was and all the things that happened to her. mcdonald's have said the following in response. we are deeply sorry to hear about the experiences this employee has described, which nobody should have to go through. we are investigating why any issues that were raised were not formally escalated at the time, and what more could have been done to gain a better understanding of the reasons behind the resignation. that is mcdonald's�* statement. maybe this is a sector that is rather behind the curve on all this. wright, ok. we had another want to go to, gavin in blackpool. hello, gavin. positive experience. when you go. hello there. experience. when you go. hello there- yes. _ experience. when you go. hello there- yes. i— experience. when you go. hello there. yes, i had _ experience. when you go. hello there. yes, i had a _ experience. when you go. hello there. yes, i had a really - experience. when you go. hello there. yes, i had a really good . there. yes, i had a really good experience. back in 1998, i worked for a _ experience. back in 1998, i worked for a fast _ experience. back in 1998, i worked for a fast food outlet, and i had a really _ for a fast food outlet, and i had a really good —

for a fast food outlet, and i had a really good time, and i was serving customers. — really good time, and i was serving customers. i— really good time, and i was serving customers, i was cooking all these chicken _ customers, i was cooking all these chicken products for this company has a _ chicken products for this company has a fast — chicken products for this company has a fast food outlets, and all the team _ has a fast food outlets, and all the team worked really good together, and there _ team worked really good together, and there was no issues, and i did the deliveries. i help cook the food. — the deliveries. i help cook the food. and _ the deliveries. i help cook the food. and we had regular customers that come _ food. and we had regular customers that come in— food. and we had regular customers that come in all the time, so since we saw— that come in all the time, so since we saw those customers, it was like, all right. _ we saw those customers, it was like, all right. how— we saw those customers, it was like, all right, how are you doing? is it the usual? — all right, how are you doing? is it the usual? because we knew what they wanted. _ the usual? because we knew what they wanted. and _ the usual? because we knew what they wanted, and we had a good friend basically— wanted, and we had a good friend basically coming into these fast food outlets, and it was really environment, same as all the staff. like. _ environment, same as all the staff. like. say— environment, same as all the staff. like. say on— environment, same as all the staff. like. say on a— environment, same as all the staff. like, say on a friday night, those people _ like, say on a friday night, those people who — like, say on a friday night, those people who weren't working organised to -o people who weren't working organised to go out— people who weren't working organised to go out for some drinks and things. — to go out for some drinks and things, and then we all had a good time together, so, yeah. there were times— time together, so, yeah. there were times when— time together, so, yeah. there were times when there were some minor issues _ times when there were some minor issues with— times when there were some minor issues with cleaning and things, minor— issues with cleaning and things, minor issues, but all the staff got on together. we all helped each other— on together. we all helped each other out— on together. we all helped each other out and it was a really good

environment together. it�*s other out and it was a really good environment together.— other out and it was a really good environment together. it's good to hear this stuff, _ environment together. it's good to hear this stuff, it _ environment together. it's good to hear this stuff, it really _ environment together. it's good to hear this stuff, it really is, - environment together. it's good to hear this stuff, it really is, and i environment together. it's good to hear this stuff, it really is, and a i hear this stuff, it really is, and a sense of teamwork, togetherness and camaraderie. sense of teamwork, togetherness and camaraderie-— camaraderie. that's what it was like, camaraderie. that's what it was like. yes- _ camaraderie. that's what it was like. yes. if— camaraderie. that's what it was like, yes. if one _ camaraderie. that's what it was like, yes. if one person - camaraderie. that's what it was like, yes. if one person was i like, yes. if one person was struggling, other people would help stop i_ struggling, other people would help stop i suffer from epilepsy, and they only— stop i suffer from epilepsy, and they only about my medical condition, so if anything happened with me. _ condition, so if anything happened with me. i— condition, so if anything happened with me, i want them about what to do and _ with me, i want them about what to do and not — with me, i want them about what to do and not to do, and they simply took— do and not to do, and they simply took me _ do and not to do, and they simply took me to — do and not to do, and they simply took me to the back and i was fine. nothing _ took me to the back and i was fine. nothing happened and everything was fine, nothing happened and everything was fine. and _ nothing happened and everything was fine, and we all carried on doing what _ fine, and we all carried on doing what we — fine, and we all carried on doing what we were doing and everything was fine. _ what we were doing and everything was fine. but these days, like, i used _ was fine. but these days, like, i used to— was fine. but these days, like, i used to work with some other companies. i've been fired from jobs for my— companies. i've been fired from jobs for my epilepsy and things, when i've had _ for my epilepsy and things, when i've had seizures and not one of them. _ i've had seizures and not one of them. but— i've had seizures and not one of them. but when i worked at this first food — them. but when i worked at this first food chain, it is so good. they— first food chain, it is so good. they all— first food chain, it is so good. they all knew what to do, and we all work together as a team. it is fantastic. _ work together as a team. it is fantastic-— work together as a team. it is fantastic. that's brilliant, that they were _ fantastic. that's brilliant, that they were so _ fantastic. that's brilliant, that they were so understanding i fantastic. that's brilliant, that l they were so understanding and accommodating and passionate. it

just goes to show, doesn't it, that and it's important to do this and to hearfrom people and it's important to do this and to hear from people to generalise is to tread on tricky territory. thank you so much, gavin. gail in newcastle, hello. hi territory. thank you so much, gavin. gail in newcastle, hello.— gail in newcastle, hello. hi there, nic . gail in newcastle, hello. hi there, nicky- how _ gail in newcastle, hello. hi there, nicky- how are — gail in newcastle, hello. hi there, nicky. how are you? _ gail in newcastle, hello. hi there, nicky. how are you? fine, - gail in newcastle, hello. hi there, nicky. how are you? fine, thank. gail in newcastle, hello. hi there, i nicky. how are you? fine, thank you. not such a — nicky. how are you? fine, thank you. not such a good _ nicky. how are you? fine, thank you. not such a good tale. _ nicky. how are you? fine, thank you. not such a good tale. what _ nicky. how are you? fine, thank you. not such a good tale. what was i nicky. how are you? fine, thank you. not such a good tale. what was it i not such a good tale. what was it like for your son?— like for your son? absolutely atrocious- — like for your son? absolutely atrocious. i _ like for your son? absolutely atrocious. i called _ like for your son? absolutely atrocious. i called them i like for your son? absolutely| atrocious. i called them there like for your son? absolutely i atrocious. i called them there with the people he worked with on a one—to—one basis. especially from above and going on. he was supposed to have a one—on—one contract. he basically worked in a little bit of cash for himself, but the pressure they put on him to go in all the time, the longest he did was 21 days off. they were

-- he sometime. he was finishing —— he sometime. he was finishing up -- he sometime. he was finishing up literally when — -- he sometime. he was finishing up literally when i _ -- he sometime. he was finishing up literally when i am, _ -- he sometime. he was finishing up literally when i am, public— literally when i am, public transport, so i obviously didn't feel happy about him catching taxis back at— feel happy about him catching taxis back at that time, so obviously having — back at that time, so obviously having to — back at that time, so obviously having to go out the house at 18 to bring _ having to go out the house at 18 to bring him — having to go out the house at 18 to bring him back, and having to get up again— bring him back, and having to get up again the _ bring him back, and having to get up again the following day... white matter— again the following day... white matter they look after his transport in the _ matter they look after his transport in the way— matter they look after his transport in the way home? no, matter they look after his transport in the way home?— matter they look after his transport in the way home? no, not at all, not at all- they — in the way home? no, not at all, not at all. they asked _ in the way home? no, not at all, not at all. they asked if _ in the way home? no, not at all, not at all. they asked if he _ in the way home? no, not at all, not at all. they asked if he is _ in the way home? no, not at all, not at all. they asked if he is not - in the way home? no, not at all, not at all. they asked if he is not any i at all. they asked if he is not any access to transport. he said to my mum drives. that's all he said. there is somebody in the household. and, no matters, ithink there is somebody in the household. and, no matters, i think theyjust expected to get home. so i wanted him back safe. i expected to get home. so i wanted him back safe.— him back safe. i think a lot of companies. _ him back safe. i think a lot of companies, and _ him back safe. i think a lot of companies, and some - him back safe. i think a lot of companies, and some would| him back safe. i think a lot of. companies, and some would say him back safe. i think a lot of- companies, and some would say the responsible thing to do is, if somebody has to get home at that time of night, they would make sure they have the transport to do so. it is different when they are leaving... their shift ends at 5pm, thatis

leaving... their shift ends at 5pm, that is different, but their shift ended at 1am.— that is different, but their shift ended at 1am. absolutely, and i think it's a _ ended at1am. absolutely, and i think it's a moral— ended at 1am. absolutely, and i think it's a moral duty _ ended at 1am. absolutely, and i think it's a moral duty if - ended at 1am. absolutely, and i i think it's a moral duty if nothing else, even if they don't have a legal obligation. i would else, even if they don't have a legal obligation. iwould have thought a good employer would have a moral duty to look after the youngsters. the problem is, they put the pressure on, saying, there are so many people waiting for this sort ofjob, which was true, that they sort of run a fear culture. my son didn't experience anything in terms of the harassment. he didn't see any of the harassment. he didn't see any of that. the problem is that the so called managers in certain levels are still relatively young themselves and haven't got a lot of life experience. they could cook burgers and chips and organise a rota, but that's where the experience ended, so they put a lot of pressure on those people to perform. you know, he even had his bank card cloned or taken or used while he was on duty from his locker by some temporary staff that came

in. but the whole thing, it was just not supported, it was run in fear, like, do you want a job or not? yes. like, do you want a 'ob or not? yes, and the thing _ like, do you want a 'ob or not? yes, and the thing is, i like, do you want a 'ob or not? yes, and the thing is, of— like, do you want a job or not? yes, and the thing is, of course, - like, do you want a job or not? yes, and the thing is, of course, if at night you need to get home, can i just say, we have some breaking news. i will be right with you in a second. wright, ok. let mejust tell everybody this, then i will return to our conversation. x manchester united footballer ryan giggs' retrial later this month over domestic violence allegations has been abandoned after the charges were withdrawn by the crown prosecution service, the cps, in a hearing at manchester crown. so just to tell you that again, the ex manchester united footballer ryan giggs, of course ex wales manager as well, the retrial later this month over domestic violence allegations

has been abandoned after the charges were withdrawn by the crown prosecution service at a hearing today at man chester crown court. more on this on the bbc news website and throughout the day, of course, on five live. let's return to our conversation. i was going to ask you a question there, gail. i'll tell you what it was. i'm ratherfixated on the getting home late at night for your son, but the thing is, if he lives out of town, for example, or if somebody has to leave... the thing about a feminine likeness is, is self—correcting. someone will come in and put this right, that's the beauty of it. but if he has to get home late at night, if he lives out of town, it could be a couple of hoursmoney gone.— of town, it could be a couple of hoursmoney gone. exactly. the price of a taxi was — hoursmoney gone. exactly. the price of a taxi was literally _ hoursmoney gone. exactly. the price of a taxi was literally the _ hoursmoney gone. exactly. the price of a taxi was literally the same i of a taxi was literally the same price as in our�*s wage. so if you have to catch a taxi home as well, at that time of the money, it was usually sort of 6:30am, slightly more. don't get me wrong, he took

thejob knowing, but he more. don't get me wrong, he took the job knowing, but he took the job knowing it was going to be so many hours, and if it was a late night i would pick him up, and it would be sort of something that we could work on together. not the amount of they put on and how late he was. that was not taken into consideration. that was used in such a regular basis. but, you know, he is constantly being harassed to pick up the extra shift and really didn't feel that he got the support of the managers to say no because he was very much a sort of... mmm, mmm. it was like being back at college, there was a bit of a groan, we need you, and there are people waiting in the wings. the youngsters doing it at the time were mainly in college. and like i say, their priority was their work. and i can't believe that they couldn't get enough people in that they had to keep calling in these

people all the time. and unfortunately, he's not the only one who experienced it. a couple of other parents have the exact same situation with their children as well. ., ., . ., well. you would never recommend it. thank yom — well. you would never recommend it. thank yom we _ well. you would never recommend it. thank you. we are _ well. you would never recommend it. thank you. we are getting _ well. you would never recommend it. thank you. we are getting all - thank you. we are getting all experiences this morning, and some experiences this morning, and some experiences are really good. it's different everywhere. cars in swindon worked for mcdonald's for that matter well, what is it, since january 2023, i read here. good morning. january 2023, i read here. good morninu. january 2023, i read here. good mornin., ., january 2023, i read here. good morninu. ., , , , morning. good morning, yes. very ositive morning. good morning, yes. very positive experience, _ morning. good morning, yes. very positive experience, i _ morning. good morning, yes. very positive experience, i must - morning. good morning, yes. very positive experience, i must say. i. positive experience, i must say. i am in _ positive experience, i must say. i am in my— positive experience, i must say. i am in my late 30s, so my experience is probably— am in my late 30s, so my experience is probably very different to my younger— is probably very different to my younger colleagues, but it has been nothing _ younger colleagues, but it has been nothing but very positive, and like i said. _ nothing but very positive, and like i said. i_ nothing but very positive, and like i said, i have never experienced any sort of— i said, i have never experienced any sort of harassment or any sort of unfair_ sort of harassment or any sort of unfair treatment. sort of harassment or any sort of unfairtreatment. i have sort of harassment or any sort of unfair treatment. i have heard stories. — unfair treatment. i have heard stories, but from my understanding,

those _ stories, but from my understanding, those were _ stories, but from my understanding, those were very swiftly dealt with. so, those were very swiftly dealt with. so. yeah. — those were very swiftly dealt with. so, yeah, for me, it is very important _ so, yeah, for me, it is very important. and on the same note about— important. and on the same note about the — important. and on the same note about the late finishes, because that happens very often, but in my case: _ that happens very often, but in my case, i_ that happens very often, but in my case, i am — that happens very often, but in my case, i am always being asked if i want _ case, i am always being asked if i want to— case, i am always being asked if i want to have a lift, so the manager who is_ want to have a lift, so the manager who is doing — want to have a lift, so the manager who is doing the closing, he is like a private _ who is doing the closing, he is like a private hire car, so he always asked — a private hire car, so he always asked if— a private hire car, so he always asked if we _ a private hire car, so he always asked if we have the transport, if we need — asked if we have the transport, if we need to— asked if we have the transport, if we need to get home, if we are going to he _ we need to get home, if we are going to be fine _ we need to get home, if we are going to be fine on— we need to get home, if we are going to be fine on not, so it is always very— to be fine on not, so it is always very positive. to be fine on not, so it is always very positive-— to be fine on not, so it is always very positive. that's good to hear. what about _ very positive. that's good to hear. what about some _ very positive. that's good to hear. what about some of _ very positive. that's good to hear. what about some of the _ very positive. that's good to hear. what about some of the things - what about some of the things that... i mean, it was dealt with properly and swiftly as you say, but... , ,., properly and swiftly as you say, but... , .,, properly and swiftly as you say, but... , ., ., but... yes, so as i say, not long auo, but... yes, so as i say, not long ago. one _ but... yes, so as i say, not long ago. one of— but... yes, so as i say, not long ago. one of the _ but... yes, so as i say, not long ago, one of the colleagues - but... yes, so as i say, not long ago, one of the colleagues are i ago, one of the colleagues are joined — ago, one of the colleagues are joined recently was accused of inappropriate behaviour towards one of the _ inappropriate behaviour towards one of the girls _ inappropriate behaviour towards one of the girls who works with me, and within— of the girls who works with me, and within two— of the girls who works with me, and within two weeks of that claim being made _ within two weeks of that claim being made by— within two weeks of that claim being made by her, he was basically struck off.

made by her, he was basically struck off and _ made by her, he was basically struck off and he _ made by her, he was basically struck off. and he lost hisjob. so basically, _ off. and he lost hisjob. so basically, there was a fact—finding, we had _ basically, there was a fact—finding, we had statements, there was a check of cctv _ we had statements, there was a check of cctv cameras, and there was a manager— of cctv cameras, and there was a manager from a different restaurant he came _ manager from a different restaurant he came to — manager from a different restaurant he came to have an official meeting. 50 he came to have an official meeting. so that— he came to have an official meeting. so that was— he came to have an official meeting. 50 that was dealt with really so that was dealt with really positively. so that was dealt with really positively-— positively. dealt with with alacri . positively. dealt with with alacrity. absolutely. - positively. dealt with with alacrity. absolutely. do i positively. dealt with with i alacrity. absolutely. do you positively. dealt with with - alacrity. absolutely. do you think there is something in the culture of it potentially that makes young people and disproportionately young people and disproportionately young people work in it, that makes them... you know, exposes them to that sort of stuff? i them. .. you know, exposes them to that sort of stuff?— that sort of stuff? i think it's a very complex _ that sort of stuff? i think it's a very complex question, - that sort of stuff? i think it's a very complex question, and i that sort of stuff? i think it's a | very complex question, and for that sort of stuff? i think it's a - very complex question, and for me, i have exoerience _ very complex question, and for me, i have experience from _ very complex question, and for me, i have experience from other- have experience from other companies, sol have experience from other companies, so i know what to expect and what _ companies, so i know what to expect and what should be expected from my employer— and what should be expected from my employer and what is not right. but if you _ employer and what is not right. but if you have — employer and what is not right. but if you have no experience and you really _ if you have no experience and you really want — if you have no experience and you really want to earn money, it's your firstjob, _ really want to earn money, it's your firstjob, it's— really want to earn money, it's your firstjob, it's really difficult,

because _ firstjob, it's really difficult, because you don't know what to expect — because you don't know what to expect and you don't know what is your right, — expect and you don't know what is your right, and in my place where i worked, _ your right, and in my place where i worked, i— your right, and in my place where i worked, i always tried to listen to my younger colleagues, and we always have very _ my younger colleagues, and we always have very good relations, and if i hear— have very good relations, and if i hear anything that doesn't sound i’ilht hear anything that doesn't sound right to _ hear anything that doesn't sound right to me because of my experience, i always try to bring this to _ experience, i always try to bring this to the — experience, i always try to bring this to the attention of our manager. you know, they have no may be trusted _ manager. you know, they have no may be trusted to _ manager. you know, they have no may be trusted to go with the issue. i will always— be trusted to go with the issue. i will always try to be the one to look— will always try to be the one to look after _ will always try to be the one to look after them, because i know how difficult _ look after them, because i know how difficult it _ look after them, because i know how difficult it is— look after them, because i know how difficult it is if you are 16 or 17 and _ difficult it is if you are 16 or 17 and it— difficult it is if you are 16 or 17 and it is— difficult it is if you are 16 or 17 and it is your firstjob difficult it is if you are 16 or 17 and it is your first job and difficult it is if you are 16 or 17 and it is your firstjob and you want — and it is your firstjob and you want to— and it is your firstjob and you want to do— and it is your firstjob and you want to do well, you want to stay on a ioh _ want to do well, you want to stay on a ioh you _ want to do well, you want to stay on a job. you need somebody there to look after— a job. you need somebody there to look after you. a job. you need somebody there to look after yon-— look after you. well, good for you. absolutely- — look after you. well, good for you. absolutely. good _ look after you. well, good for you. absolutely. good for _ look after you. well, good for you. absolutely. good for you. - look after you. well, good for you. absolutely. good for you. when i look after you. well, good for you. | absolutely. good for you. when you make a really good point there about, it is their first child, a lot of people, and they don't know what it should be like, and so their good work is exploited, to an extent. sarah willie is with us, general secretary of the bakers and

food industry union. —— sarah woolley. is it fair to pinpoint mcdonald's, for example? it might happen at some branches of mcdonald's. it happens at westminster. it's a problem in places. it does happen, and it's dreadful, in every walk of life. yes, i don't disagree. sexual harassment is a major issue that we face in our communities and our workplaces. we see an example of that even in schools in the education system. that doesn't remove the responsibility mcdonald's have got as an employer to make sure that there workplaces are safe, though. we that there workplaces are safe, thou~h. ~ ., ., ., ., that there workplaces are safe, thou~h. ~ ., ., , . though. we are hearing good practice as well, to though. we are hearing good practice as well. to be — though. we are hearing good practice as well, to be fair, _ though. we are hearing good practice as well, to be fair, and _ though. we are hearing good practice as well, to be fair, and they - though. we are hearing good practice as well, to be fair, and they have - as well, to be fair, and they have acted swiftly on this and put their hands up and said, or if it is a

franchise operation, they have said it should absolutely not be happening and apologised. what is... we have also heard some concerns about health and safety in places like this, and support and the complaints procedure. what is the situation of unionisation in the fast food industry? the fast—food industry is predominantly anti—trade union. we know mcdonald's work with anti—union companies worldwide. we have tried to get around the table with them a number of times, and they don't seem interested in talking to us. yet their workers are joining our interested in talking to us. yet their workers arejoining our union, their workers are joining our union, so their workers arejoining our union, so they definitely feel that there is a need to be unionised. it's disappointing that the company engage with us.—

disappointing that the company engage with us. hard as you have tried. engage with us. hard as you have tried- why _ engage with us. hard as you have tried. why won't _ engage with us. hard as you have tried. why won't they _ engage with us. hard as you have tried. why won't they do - engage with us. hard as you have tried. why won't they do that, - engage with us. hard as you have tried. why won't they do that, do | tried. why won't they do that, do you think? it tried. why won't they do that, do you think?— tried. why won't they do that, do ou think? _, , ., , , ., you think? it could be any number of reasons. i know— you think? it could be any number of reasons. i know they _ you think? it could be any number of reasons. i know they try _ you think? it could be any number of reasons. i know they try to _ you think? it could be any number of reasons. i know they try to tell - reasons. i know they try to tell their employees that they don't need a union. i appreciate you have had some positive stories today, but over 100 young people have come forward to the bbc to say they have not had a positive experience working for mcdonald's. maybe they didn't want us knowing that things like sexual harassment were going on in the workplace, who knows? ishield. in the workplace, who knows? well, the of in the workplace, who knows? well, they of course _ in the workplace, who knows? well, they of course have _ in the workplace, who knows? well, they of course have apologised and said how appalling it is and nobody should have to put up with that in their workplace. should have to put up with that in theirworkplace. some should have to put up with that in their workplace. some texts — my son took a part—timejob in their workplace. some texts — my son took a part—time job in fast food last year while at college age 17. he hated it, he was ignored and bullied by being permanently made to fight hash browns every time he was on shift. the shift he was allocated

were always early starts for 12 hours. he said the atmosphere was poisonous. he is now a successful soldier in the royal engineers. this one says, my son ended up going off sick at onejob. one says, my son ended up going off sick at one job. he was at college and had a ten hour contract. they knew he had to rely on public transport. he was on all weekend, every weekend, which 21 days on the bounce, for an account when i am and then had to get up for college. he begged them to give some time off but they said they couldn't. he ended up throwing it in, as it was too much. they tried to pressure so many staff into going in. it was toxic. and of course, then you are afraid to lose the gig. this says, i worked in a burger gig when i was 16 forfive years. they worked in a burger gig when i was 16 for five years. they regularly encouraged people to work over the hours you are legally allowed and missing breaks was a regular occurrence. a colleague, also 16,

was groped in the walk—in freezer and nothing was done. the person in question was later suspended from university for unrelated sexual harassment. the management did not care. young people are used as low—paid labour and exploited. and there is an incredible amount of pressure for people who are studying and it's an awful fit. thank you very much. we are asking about fast—food jobs and your experience. get in touch. here's the news. ryan giggs won't face a retrial over domestic violence allegations after charges were dropped by the cps. the former man united player denies controlling and coercive behaviour towards his ex—girlfriend. a barge

which will house asylum seekers has arrived on the dorset coast. the government says barges will help deter people coming in small boats. mcdonald's has apologised after a bbc investigation heard allegations of sexual harassment, racism and bullying in its response. more than 100 current uk stuff came forward with allegations. and temperatures in the central mediterranean are respected to peak today. forecasters say the italian island of sardinia can reach 46 celsius. now the sport. the commonwealth games federation say they are disappointed that victoria in australia has dropped out of hosting the 2026 games. the increasing cost of the competition has been cited as the reason why. the victorian premier daniel andrews has called it an obvious decision for his state. saracens will start their rugby premiership title defence away to exeter on saturday the 14th of october. the season starts with bristol against leicester tigers on friday. the reigning women's super league champions chelsea will play tottenham on sunday the 1st of

october in their first match of the new campaign. manchester united will travel to aston villa on the same day. england's women take on australia in the final matches of the ashes series from one o'clock this afternoon. england can't win the ashes, but they can win the one—day series and level the overall series with victory in today's odi. and rory mcilroy says it's good to be back at hoylake ahead of this year's open championship. he hadn't been back at the core since his success there in 2014.

it's really interesting exploring this, because so many people do it and have experienced it, whether it be self or family member. it is often a firstjob. and because it is a firstjob, people don't understand how workplace culture should be. so they are ripe for exploitation. of course, it's not everywhere. there are lots of places which have good practice, but there are bad eggs in fast—food. 08085 practice, but there are bad eggs in fast-food. 08085 909693, practice, but there are bad eggs in fast—food. 08085 909693, fast—food jobs, your experience. let's talk to

jane, not a real name, jobs, your experience. let's talk to jane, nota real name, in northampton. tell us about your son. he works for a fast—food chain. he did it _ he works for a fast—food chain. he did it to— he works for a fast—food chain. he did it to get— he works for a fast—food chain. he did it to get money to go to university, but they kept giving him all these _ university, but they kept giving him all these shifts late at night and he was — all these shifts late at night and he was finishing at midnight, one o'clock _ he was finishing at midnight, one o'clock. they knew he didn't have transport — o'clock. they knew he didn't have transport to — o'clock. they knew he didn't have transport to get home, but they still expected him to walk home. the worst— still expected him to walk home. the worst experience he had, it was christmas — worst experience he had, it was christmas and it was snowing. all the buses— christmas and it was snowing. all the buses had been cancelled and because _ the buses had been cancelled and because he couldn't get in, they said if— because he couldn't get in, they said if he — because he couldn't get in, they said if he couldn't get in, he would be said if he couldn't get in, he would he fired _ said if he couldn't get in, he would he fired so— said if he couldn't get in, he would be fired. so he walked all the way from _ be fired. so he walked all the way from where i live, which is over an houi’, _ from where i live, which is over an hour, to _ from where i live, which is over an hour, to the — from where i live, which is over an hour, to the chain restaurant and that he _

hour, to the chain restaurant and that he finished at two in the morning _ that he finished at two in the morning and they wouldn't give him a lift, morning and they wouldn't give him a lift. so _ morning and they wouldn't give him a lift. so he _ morning and they wouldn't give him a lift, so he had to walk home in the snow _ lift, so he had to walk home in the snow. a, , lift, so he had to walk home in the snow. ~ ., , , ., lift, so he had to walk home in the snow. , ., , lift, so he had to walk home in the snow. a, , ., , ., , lift, so he had to walk home in the snow. , ., , ., , ., snow. maybe i am being naive, but at the bbc, if snow. maybe i am being naive, but at the bbc. if you _ snow. maybe i am being naive, but at the bbc, if you are _ snow. maybe i am being naive, but at the bbc, if you are working _ snow. maybe i am being naive, but at the bbc, if you are working very - the bbc, if you are working very early or very late, before or after public transport, you are helped. no. he wasn't helped at all. the only way— no. he wasn't helped at all. the only way to _ no. he wasn't helped at all. the only way to get there was by bus, and the _ only way to get there was by bus, and the buses stopped at ten o'clock at night _ and the buses stopped at ten o'clock at niuht. ~ . and the buses stopped at ten o'clock at niiht, . ., .,, and the buses stopped at ten o'clock at niuht.~ ., .,, ~ and the buses stopped at ten o'clock at niht_ . ., .,, ~' ., ~' at night. what was it like working there? he said _ at night. what was it like working there? he said it _ at night. what was it like working there? he said it was _ at night. what was it like working there? he said it was ok, - at night. what was it like working there? he said it was ok, but - at night. what was it like working i there? he said it was ok, but there were times — there? he said it was ok, but there were times when _ there? he said it was ok, but there were times when he _ there? he said it was ok, but there were times when he was _ there? he said it was ok, but there were times when he was annoyed i were times when he was annoyed because _ were times when he was annoyed because there were people who took advantage _ because there were people who took advantage of him a lot of the time. it's relentless, isn't it?—

it's relentless, isn't it? yeah. the worst was — it's relentless, isn't it? yeah. the worst was when _ it's relentless, isn't it? yeah. the worst was when he _ it's relentless, isn't it? yeah. the worst was when he was _ it's relentless, isn't it? yeah. the worst was when he was still - it's relentless, isn't it? yeah. the worst was when he was still at - worst was when he was still at university. _ worst was when he was still at university, but he changed branches. in the _ university, but he changed branches. in the final— university, but he changed branches. in the final year, they were being funny— in the final year, they were being funny about him having to have time off to _ funny about him having to have time off to concentrate on his final exam — off to concentrate on his final exam he _ off to concentrate on his final exam. he ended up quitting because they wouldn't let him have time off. and what— they wouldn't let him have time off. and what was the money like? it wasn't great, but luckily, he had a lrursary_ wasn't great, but luckily, he had a liursary and — wasn't great, but luckily, he had a bursary and he was ok. but he is having _ bursary and he was ok. but he is having to — bursary and he was ok. but he is having to pay that back now. | having to pay that back now. i appreciate that, jane. i think the getting home late at night is an interesting balance of this. tom, you had a good time? tell

interesting balance of this. tom, you had a good time?— interesting balance of this. tom, you had a good time? tell us more. yeah, i you had a good time? tell us more. yeah. i started _ you had a good time? tell us more. yeah, i started out _ you had a good time? tell us more. yeah, i started out mcdonald's - you had a good time? tell us more. yeah, i started out mcdonald's as i you had a good time? tell us more. yeah, i started out mcdonald's as a| yeah, i started out mcdonald's as a 16—year—old sixth former in 2001. i was there for ten years until i graduated from drama school in 2010 and went into my first west end show. but mcdonald's has made me the person i am in everyjob i have had since. not everyone can hack it at mcdonald's. i have a twin sister who is now a high—flying lawyer and she got sacked after two weeks because she couldn't handle it, but i could. what is the difference between hacking it and not hacking it? it’s hacking it and not hacking it? it's a ve hacking it and not hacking it? it�*s a very pressured environment at times. �* , , ., a very pressured environment at times. �* , ., y a very pressured environment at times-_ she i a very pressured environment at| times-_ she is times. but she is a lawyer! she is now, but times. but she is a lawyer! she is now. but she _ times. but she is a lawyer! she is now, but she was _ times. but she is a lawyer! she is now, but she was awful— times. but she is a lawyer! she is now, but she was awful at - times. but she is a lawyer! she is| now, but she was awful at making fries and a big mac. not everyone can put up with that kind of stress. 22 years ago, it was a completely different business. back then, most

of the restaurants were owned by mcdonald's outright. now the majority can be one bands or have a small cluster of restaurants. that could be a variable that has created bad experiences because they are flexible with how they interpret the rules and how they do different things. i have only got great things to say about mcdonald's. i made amazing friends that i have still got all these years later. i learn skills that i have put into this as i have had. i have owned a couple of pubs since then and i have implemented ways of doing things that mcdonald's taught me. and personally, even though it was one of the most deprived areas of the country in a very billy elliott kind of way, as much as you are hearing these horror stories about banter

and homophobia, racism etc, i came out as a 17—year—old with any great things to say about the people i worked with. some said i was the first gay person they met. to this day, those people are still my friends. i bumped into one girl a couple of weeks ago. i didn't recognise her, but she said to me, it's tom, isn't it? you did my orientation at mcdonald's before you went to drama school. and i remember you tap dancing at the orientation and singing a song about mcdonald's. it was the most random memory. it depends on the people who work with to set the culture.— to set the culture. from store to store, it must _ to set the culture. from store to store, it must be _ to set the culture. from store to store, it must be really - to set the culture. from store to | store, it must be really different. there might be people working in a great outlet where it is a fantastic

atmosphere, great management, who are thinking, what is all this about? and you made amazing friends. i'm interested in what you said about the skills you learned that you were able to transfer. what were they? you were able to transfer. what were the ? . . you were able to transfer. what were the ? ., ., y .,, they? health and safety was a big one. food safety, _ they? health and safety was a big one. food safety, employment i they? health and safety was a big l one. food safety, employment law. for example, you have had a few people saying they have got young children working late. the problem there is that on the application form, because i used to do hiring towards the end of my period at mcdonald's, the application form indicates what days and times they are available. so you could say monday morning and afternoon, evening, night time. they would select when they are available. that would be talked about at the interview stage, and again at the orientation, the first day of work.

so they have three opportunities to say what they can and can't do. the problem is that if they have said, i can do anytime on monday, tuesday, wednesday or saturday and when it actually comes to it, they can't, the onus is on them because they have said three times that they can, so maybe they shouldn't have been so gung ho to try and impress. some --eole gung ho to try and impress. some people feel _ gung ho to try and impress. some people feel beholden _ gung ho to try and impress. some people feel beholden to _ gung ho to try and impress. some people feel beholden to do i gung ho to try and impress. some people feel beholden to do extra shifts. , ., , , ., , shifts. the problem is that it is predominantly _ shifts. the problem is that it is predominantly a _ shifts. the problem is that it is predominantly a young - shifts. the problem is that it is l predominantly a young business. shifts. the problem is that it is - predominantly a young business. they are the kind of people it attracts. those people have lives and other things to do, so there are always times when you are dropped in it at the last minute and you need to call around and get somebody to pick up those shifts. that is normal in any business. it is not particular to mcdonald's or the fast—food

industry, that is life. i mcdonald's or the fast-food industry, that is life.- mcdonald's or the fast-food industry, that is life. i love the ta - industry, that is life. i love the tap dancing — industry, that is life. i love the tap dancing and _ industry, that is life. i love the tap dancing and singing. it i industry, that is life. i love the i tap dancing and singing. it sounds like mcdonald's, the musical. there should be one. and what about cooking? did you learn to cook? ida. cooking? did you learn to cook? no. in my day. — cooking? did you learn to cook? firm in my day, there were several mcdonald's phrases like time to clean and aces in places. i was always front of house because i have always front of house because i have a bit of a personality, believe it or not. to this day, i cannot cook. i can tell you how to make a big mac, but i can't do it myself quickly or efficiently. but i can get on the till and upsell, or super—size as they said in my day. upsell? what is that? so super-size as they said in my day. upsell? what is that?—

super-size as they said in my day. upsell? what is that? so back in the da , cani upsell? what is that? so back in the day. can i get _ upsell? what is that? so back in the day. can i get a _ upsell? what is that? so back in the day. can i get a big _ upsell? what is that? so back in the day, can i get a big mac? _ upsell? what is that? so back in the day, can i get a big mac? yeah, i day, can i get a big mac? yeah, would you like it large? would you like a mcflurry? so it was selling more. , ~ i. like a mcflurry? so it was selling more. , ~ ., , more. sounds like you would be good at it. if more. sounds like you would be good at it- if you — more. sounds like you would be good at it. if you looked _ more. sounds like you would be good at it. if you looked me _ more. sounds like you would be good at it. if you looked me in _ more. sounds like you would be good at it. if you looked me in the - more. sounds like you would be good at it. if you looked me in the eye i at it. if you looked me in the eye and said, would you like a mcflurry, i would say yes. i would like you to listen to sarah in derby, not her real name. you had the problem of working a late night, didn't you? yeah, the lady who was talking about her son _ yeah, the lady who was talking about her sonm ode— yeah, the lady who was talking about her son... ~ ., .,, yeah, the lady who was talking about her son... ~ ., ., her son... we have lost her. tom, hant her son... we have lost her. tom, hang around _ her son... we have lost her. tom, hang around and _ her son... we have lost her. tom, hang around and we _ her son. .. we have lost her. tom, hang around and we will— her son... we have lost her. tom, hang around and we will try i her son... we have lost her. tom, hang around and we will try and i her son... we have lost her. tom, l hang around and we will try and get her back. john in south london, we

will come to him in a minute. i am going to do the breaking news that the ex—manchester united player and wales international ryan giggs, his retrial later this month of a domestic violence allegations has been abandoned after the charges were withdrawn by the crown prosecution service, the cps. this was at a hearing in manchester crown court this morning. let's speak to our reporter matthew richards, who is at the court. our reporter matthew richards, who is at the court-— is at the court. what is the latest? this was a — is at the court. what is the latest? this was a scheduled _ is at the court. what is the latest? this was a scheduled pre-trial i this was a scheduled pre—trial hearing at manchester crown court where we were expecting a hearing before the retrial. but today the prosecution made a dramatic announcement that ryan giggs was excused and they said they would offer no further evidence against

him, which meant that the judge ordered that he be found not guilty of all three charges against him. they related to alleged domestic violence against his former partner in november 2020. they also related to coercive and controlling behaviour towards his ex—partner and he has been cleared on all fronts. we had a brief statement from his defence barrister, who said he was relieved that this had come to an end after almost three years and he now looked forward to rebuilding his life and career as an innocent man. thank you. more on this on the bbc news website, the news that ryan giggs, the retrial later this month over domestic violence allegations has been abandoned after charges were abandoned by the crown prosecution service. have we got sarah back?—

prosecution service. have we got sarah back?- you - prosecution service. have we got sarah back?- you were i sarah back? hello. you were referring _ sarah back? hello. you were referring to _ sarah back? hello. you were referring to a _ sarah back? hello. you were referring to a caller - sarah back? hello. you were referring to a caller earlieri sarah back? hello. you were i referring to a caller earlier and it was something you had to do when doing a shift in trying to get home? yeah, i made it clear that i wasn't available — yeah, i made it clear that i wasn't available for late nights. but i was told it _ available for late nights. but i was told it is— available for late nights. but i was told it is either late night saw nothing — told it is either late night saw nothing -- _ told it is either late night saw nothing —— it is late nights or nothing _ nothing —— it is late nights or nothing i_ nothing —— it is late nights or nothing. i said i can't get home, there _ nothing. i said i can't get home, there is— nothing. i said i can't get home, there is no— nothing. i said i can't get home, there is no bus service, i would have _ there is no bus service, i would have to — there is no bus service, i would have to rely— there is no bus service, i would have to rely on taxis as a young female — have to rely on taxis as a young female. which you don't want to do, and the _ female. which you don't want to do, and the cost — female. which you don't want to do, and the cost of them as well. i was told, _ and the cost of them as well. i was told. you _ and the cost of them as well. i was told, you either work that or you don't _ told, you either work that or you don't work— told, you either work that or you don't work anything at all. occasionally, i would get a lift home — occasionally, i would get a lift home with a friend who was working that shift _ home with a friend who was working that shift. but then you would be expected — that shift. but then you would be expected to be back at work at eight o'clock— expected to be back at work at eight o'clock next morning. you would finish _ o'clock next morning. you would finish at — o'clock next morning. you would finish at one o'clock at night and had to— finish at one o'clock at night and had to be — finish at one o'clock at night and had to be back by eight the next morning. — had to be back by eight the next morning, it was horrible. and it

seemed — morning, it was horrible. and it seemed to _ morning, it was horrible. and it seemed to be common. i wasn't the only person — seemed to be common. i wasn't the only person it was happening to. tom, _ only person it was happening to. tom, not— only person it was happening to. tom, not in— only person it was happening to. tom, not in your branch, though? well, yes and no. when i started, we were owned by mcdonald's uk. they would pay for taxis for staff so that if the restaurant finished at midnight, we would be out by one o'clock. taxes would be paid for them. however, towards the end of my ten year nine or years later, when it was sold by the company to a franchisee, the franchisee announced that there would be no taxis. so it's down to the discretion of flexibility of the franchisee nowadays. flexibility of the franchisee nowadays-— flexibility of the franchisee nowada s. ., , , nowadays. that is interesting, so ma be it nowadays. that is interesting, so maybe it is _ nowadays. that is interesting, so maybe it is the — nowadays. that is interesting, so maybe it is the franchise -

nowadays. that is interesting, so maybe it is the franchise process| maybe it is the franchise process which meant the policy was lost? absolutely. in the last 13 years, the majority of restaurants are now owned by franchisees and this might be where the problem comes from. also, to go back to the previous callers, finishing at midnight and then starting at eight o'clock, again, that was happening when i was there. it was one of the documents you needed to sign in your orientation day.— you needed to sign in your orientation day. you needed to sign in your orientation da .y ., y ., ,, , orientation day. john, sorry to keep ou. you orientation day. john, sorry to keep you- you were _ orientation day. john, sorry to keep you- you were a _ orientation day. john, sorry to keep you. you were a manager? - orientation day. john, sorry to keep you. you were a manager? that's i you. you were a manager? that's ritht. i you. you were a manager? that's right. i worked _ you. you were a manager? that's right. i worked for _ you. you were a manager? that's right. i worked for a _ you. you were a manager? that's right. i worked for a burger i you. you were a manager? that's i right. i worked for a burger company foriust_ right. i worked for a burger company foriust over — right. i worked for a burger company forjust over 12 years. mine is a bit of—

forjust over 12 years. mine is a bit of a — forjust over 12 years. mine is a bit of a trifecta. i had experience, plus experience of colleagues who worked _ plus experience of colleagues who worked under me and the experience of my— worked under me and the experience of my elder— worked under me and the experience of my elder son who worked for the same _ of my elder son who worked for the same burger company. in terms of my experience. _ same burger company. in terms of my experience. i— same burger company. in terms of my experience, i felt there was a bit of a racial undertone to my progression because i worked for the company— progression because i worked for the company and for ten years, didn't progress — company and for ten years, didn't progress. every time i tried to ask why. _ progress. every time i tried to ask why. the _ progress. every time i tried to ask why, the managers were telling me that their— why, the managers were telling me that their regional manager didn't like me — that their regional manager didn't like me. and i was curious about that because i only met the man once and we _ that because i only met the man once and we never— that because i only met the man once and we never interacted. he came into the _ and we never interacted. he came into the store i was working in and the store — into the store i was working in and the store was immaculate at the time and he _ the store was immaculate at the time and he had _ the store was immaculate at the time and he had no complaints. but all i could _ and he had no complaints. but all i could hear— and he had no complaints. but all i could hear for five or ten years was that the _ could hear for five or ten years was that the man didn't like me. sol

could _ that the man didn't like me. sol could only— that the man didn't like me. sol could only think he didn't like the way i _ could only think he didn't like the way i looked. do could only think he didn't like the way i looked-— way i looked. do you think the structures _ way i looked. do you think the structures were _ way i looked. do you think the structures were not _ way i looked. do you think the structures were not in - way i looked. do you think the structures were not in place i way i looked. do you think the j structures were not in place to way i looked. do you think the i structures were not in place to deal with that, whereas they might have beenin with that, whereas they might have been in other companies?— been in other companies? exactly, because it was _ been in other companies? exactly, because it was his _ been in other companies? exactly, because it was his say-so. - been in other companies? exactly, because it was his say-so. if i been in other companies? exactly, l because it was his say-so. if anyone because it was his say—so. if anyone was getting — because it was his say—so. if anyone was getting promoted to that level, it had _ was getting promoted to that level, it had to _ was getting promoted to that level, it had to come from him. sol had was getting promoted to that level, it had to come from him. so i had to play nice _ it had to come from him. so i had to play nice i— it had to come from him. so i had to play nice. i got promoted in 2008 and i— play nice. i got promoted in 2008 and i was — play nice. i got promoted in 2008 and i was the best person for the 'ob and i was the best person for the job for— and i was the best person for the job for about five years prior to that _ job for about five years prior to that. everyone else was getting promoted on the people i had trained and coached. they were all getting promoted — and coached. they were all getting promoted and i was left behind. as far as _ promoted and i was left behind. as far as staff— promoted and i was left behind. as far as staff and colleagues as well, because _ far as staff and colleagues as well, because we worked in a confined

space. _ because we worked in a confined space, there were always people at any point _ space, there were always people at any point in — space, there were always people at any point in time. there might be 20 or30_ any point in time. there might be 20 or 30 people, so there were always allegations of harassment, women being _ allegations of harassment, women being propositioned or groped, that i had to— being propositioned or groped, that i had to deal with on a daily basis. it was _ i had to deal with on a daily basis. it was rife — i had to deal with on a daily basis. it was rife-— it was rife. how did you deal with that if someone _ it was rife. how did you deal with that if someone said, _ it was rife. how did you deal with that if someone said, this - it was rife. how did you deal with i that if someone said, this happened to me? fit. that if someone said, this happened to me? �* , ., that if someone said, this happened to me? . y ., ., y that if someone said, this happened tome? . ., y ., that if someone said, this happened to me? . ., y ., ., to me? a young lady said to me that sometimes — to me? a young lady said to me that sometimes it — to me? a young lady said to me that sometimes it was _ to me? a young lady said to me that sometimes it was like _ to me? a young lady said to me that sometimes it was like walking i to me? a young lady said to me that sometimes it was like walking the i sometimes it was like walking the gauntlet — sometimes it was like walking the gauntlet. men would be groping her. it was _ gauntlet. men would be groping her. it was frightening. a lot of times, they wouldn't want to take it any further, — they wouldn't want to take it any further, theyjust wanted me to talk to the _ further, theyjust wanted me to talk to the alleged person or whatever. so i would — to the alleged person or whatever. so i would try to persuade them, but they were _ so i would try to persuade them, but they were just take it as banter.

that— they were just take it as banter. that must— they were just take it as banter. that must have been difficult for you. it that must have been difficult for ou. . . that must have been difficult for ou. ., , y r . that must have been difficult for ou. ., , y , . ., ., you. it was very difficult for me to deal with. — you. it was very difficult for me to deal with, especially _ you. it was very difficult for me to deal with, especially on _ you. it was very difficult for me to deal with, especially on a - you. it was very difficult for me to deal with, especially on a shift i i deal with, especially on a shift i was working on. why deal with, especially on a shift i was working on.— deal with, especially on a shift i was working on. deal with, especially on a shift i was workin: on. ~ y ., ,, ., was working on. why was that kind of stuff allowed — was working on. why was that kind of stuff allowed to _ was working on. why was that kind of stuff allowed to happen? _ was working on. why was that kind of stuff allowed to happen? at - was working on. why was that kind of stuff allowed to happen? at the i stuff allowed to happen? at the time, we mainly— stuff allowed to happen? at the time, we mainly hired - stuff allowed to happen? at the time, we mainly hired very i stuff allowed to happen? at the i time, we mainly hired very young people. _ time, we mainly hired very young people, peoplejust time, we mainly hired very young people, people just out of school or teenagers. — people, people just out of school or teenagers, because the flexibility was very— teenagers, because the flexibility was very good. mothers who had had children— was very good. mothers who had had children in— was very good. mothers who had had children in school could work a shift _ children in school could work a shift that— children in school could work a shift that would start at 9.30, said they had _ shift that would start at 9.30, said they had time to drop the kids off and then— they had time to drop the kids off and then they would be in at 9.30 and then they would be in at 9.30 and finish — and then they would be in at 9.30 and finish shift at 2.30, 2.45. 50 they— and finish shift at 2.30, 2.45. 50 they had — and finish shift at 2.30, 2.45. 50 they had time to drop off the kids and pick—

they had time to drop off the kids and pick them up as well. we had flexible _ and pick them up as well. we had flexible shifts, so it was the ideal workplace — flexible shifts, so it was the ideal workplace in that sense. when i started. — workplace in that sense. when i started. i— workplace in that sense. when i started, i was at university. i would — started, i was at university. i would finish university at five in the evening and i would do a seven o'clock— the evening and i would do a seven o'clock shift — the evening and i would do a seven o'clock shift to 11 o'clock at night _ o'clock shift to 11 o'clock at night so— o'clock shift to 11 o'clock at night. so i o'clock shift to 11 o'clock at night. sol had o'clock shift to 11 o'clock at night. so i had time to go to university, come to work, finished work— university, come to work, finished work at _ university, come to work, finished work at ii — university, come to work, finished work at 11 and still had time to get home _ work at 11 and still had time to get home and — work at 11 and still had time to get home and have some rest before you start the _ home and have some rest before you start the next day. because of that, we had _ start the next day. because of that, we had a _ start the next day. because of that, we had a lot— start the next day. because of that, we had a lot more teenagers in the process— we had a lot more teenagers in the process was— we had a lot more teenagers in the process was not enough to handle that capacity. when you have a lot of people — that capacity. when you have a lot of people in a tight space without structure. — of people in a tight space without structure, this is what will happen. and we _ structure, this is what will happen. and we need people to come forward more, _ and we need people to come forward more, especially at the time of the

incident _ more, especially at the time of the incident if— more, especially at the time of the incident. if a more, especially at the time of the incident. ifa managerwill more, especially at the time of the incident. if a manager will not listen. — incident. if a manager will not listen. go _ incident. if a manager will not listen, go to another manager, or go over his _ listen, go to another manager, or go over his head — listen, go to another manager, or go over his head to senior or regional managers — over his head to senior or regional managers. if it is still happening today. _ managers. if it is still happening today. if— managers. if it is still happening today. if a — managers. if it is still happening today, if a manager wouldn't listen, io today, if a manager wouldn't listen, go above _ today, if a manager wouldn't listen, go above his— today, if a manager wouldn't listen, go above his head. 60 to another manager. — go above his head. 60 to another manager. a — go above his head. 60 to another manager, a manager in a different store _ manager, a manager in a different store just — manager, a manager in a different store. just don't stay quiet. it's up store. just don't stay quiet. it's up to— store. just don't stay quiet. it's up to the — store. just don't stay quiet. it's up to the person with the allegation to react _ up to the person with the allegation to react. talk to somebody. if you are afraid — to react. talk to somebody. if you are afraid to — to react. talk to somebody. if you are afraid to talk to somebody, talk to a family— are afraid to talk to somebody, talk to a family member and let them follow— to a family member and let them follow through, that is my advice. you have — follow through, that is my advice. you have highlighted the disproportionate number of young people. you have done well not to mention names. thank you for that. do you think this is rife, this kind

of exploitation of the vulnerable? i think so, even to this day. my eldest — think so, even to this day. my eldest also worked for the company and he _ eldest also worked for the company and he was — eldest also worked for the company and he was telling me the same welcome to bbc news, i�*m lukwesa burak. same any and he was telling me the same thing _ thing _ and he was telling me the same thing we — and he was telling me the same thing. we are talking within the and he was telling me the same thing we — and he was telling me the same thing. we are talking within last few— thing. we are talking within the last few years, so it hasn't and he was telling me the same thing. we are i soing within and he was telling me the same thing. we are i so it; within and he was telling me the same thing. we are i so it hasn'ti last few years, so it hasn't changed _ last few years, so it hasn't changed. i am deeply rooted in this changed _ last few years, so it hasn't changed. rooted in this company _ changed. i am deeply rooted in this company i— changed. i am deeply rooted in this company. i have had family members changed. i am deeply rooted in this company _ changed. i am deeply rooted in this company i— changed. i am deeply rooted in this company. i have had family members that work— company. i have had family members that work— company. i have had family members that work for this company as well, that work for this as well, cousins. _ that work for this company as well, cousins, even my partner used to that work for this company as well, cousins. _ that work for this company as well, cousins, even my partner used to work— cousins, even my partner used to work for— cousins, even my partner used to work— cousins, even my partner used to work for— cousins, even my partner used to work for the _ cousins, even my partner used to work for the _ cousins, even my partner used to work for the company. i don't feel work for the company. i don't feel it has— it has— work for the company. i don't feel it has changed. i left the company work for the company. i don't feel decades— it has changed. i left the company decades ago, but i don't feel it has it has company it has changed. i left the company decades— it has changed. i left the company decades ago, but i don't feel it has changed _ decades ago, but i don't feel it has chanted. . . , , changed _ changed. such powerful insights. john, changed. such powerful insights. john. thank— changed. such powerful insights. john. thank you _ changed. such powerful insights. john, thank you was _ changed. such powerful insights. john, thank you was that - changed. such powerful insights. john, thank you was that we i john, thank you was that we discussed fast food. before that, we decades ago, but i don't feel it has changed. fast food. before that, we discussed fast food. before that, we discussed climate change and the

politicians�* response. climate decades ago, but i don't feel it has changed. iresponse. efore that, we change, very worrying. but when it decades ago, but i don't feel it has i�*m lukwesa burak. company changed. iresponse. climate at, we comes to the politicians, can ijust decades ago, but i don't feel it has change to iresponse. climate at, we decades ago, but i don't feel it has change to ire politicians, nate at, we decades ago, but i don't feel it has change to ire politicians, can at, we say, don�*t let the burgers get you down. live from london, this is bbc news. a wave of extreme weather hits millions around the globe from asia to the us, while southern europe braces as an intense heatwave reaches its peak. mcdonald�*s says it�*s "fallen short" after a bbc investigation finds evidence of a toxic working culture at the chain�*s restaurants in the uk. and ahead of by—elections in england on thursday, we�*ll be live in the market town of frome to discuss what�*s at stake.

welcome to bbc news,