the head of sudan's armed forces travels to egypt for his first trip after four months of conflict in the country. hello, i'm nancy kacungira, welcome to verified live, three hours of breaking stories, and checking out the truth behind them. we start with the thousands of travellers facing days of disruption after a technical fault hit the uk's air traffic control system. this was the scene at heathrow airport today. there's still chaos in airports across the uk with flights grounded, leaving huge crowds trying to enter airports and in departure areas. by one estimate, more than 25% of planned flights — that's over 1,500 journeys in and out of the uk — were cancelled on monday. that includes 790 departures and 785 arrivals.

heathrow saw the highest number of cancellations, followed by gatwick and manchester. there were also reports of thousands of passengers stranded in airports overseas. tenerife airport set up camp beds to assist stranded passengers. in the last hour, the air traffic control service nats says their systems are operating as normal after the technical fault was fixed and they're working to clear the backlog of flights. they added that an investigation has started to understand the root cause of what happened. this report from our transport correspondent, katy austin. the august bank holiday descended into flight chaos, with hundreds cancelled yesterday and more today. we are still at rome airport trying to get home, we have been here since 11.30 yesterday morning. it's now been more than 2a hours. we boarded ourflight last night and then were told to get off the flight because the aircrew have been flying for too long.

our flight has been scheduled for this afternoon but there are other flights that have been cancelled going into london so we just hope to get out today. in liverpool this morning, passengers were also getting bad news. we'd booked to take the kids to dublin for the day and we got here and were told it's cancelled. we are waiting in line to see if we can find something else. struggling to find a way to fill. in our day until 11 o'clock tonight just the extra cost. the disruption was caused by a technical issue at air traffic control nats, which gives details of planes and their routes which wasn't working so flight plans had to be processed manually and a number of flights had to be limited. the incident was of extremely high magnitude. even minutes can do damage to airline scheduling but hours, in the summertime peak when airlines are operating as many flights as they can using all of their planes and crews and flights are full, it's really the worst time for it

to happen and causes the maximum disruption. by mid—afternoon yesterday, the issue had been fixed but the knock—on impact continues. airlines are grappling with aircraft and crews being out of position and some staff being over ours. some passengers face a long wait to get home. we stayed in paris for the night, as you can see. we then spoke to ba on the phone this morning after not receiving any e—mail about our flight cancellation. 0n the phone, they couldn't book us on to anything until thursday morning. nats is investigating what happened and will report back to the aviation regulator. the experts that look at these things have told me that it was not a cybersecurity incident but we will look at it in great detail to see what happened, what we can do to reduce the chances of it happening again and whether there are any further things that can be put in place to reduce this sort of issue. it is hoped that by tomorrow, schedules will be looking a lot more

normal but the number of cancelled flights and holidays is not the end to summer that passengers or the industry were hoping for. katy austin, bbc news. let's go to manchester airport. colletta smith is there for us. the problem is identified and fixed by the knock—on effects are still being felt? by the knock-on effects are still being felt?— by the knock-on effects are still bein: felt? , , ., being felt? yes, they are indeed. even 'ust being felt? yes, they are indeed. even just looking _ being felt? yes, they are indeed. even just looking at _ being felt? yes, they are indeed. even just looking at the - being felt? yes, they are indeed. even just looking at the arrivals l even just looking at the arrivals that should be coming in within the next 20 minutes to half an hour

to the airport until you have heard something from your airline but most airlines are saying most of the flights are leaving the uk as normal. there are some delays but unlikely that many are cancelled. we are seeing a handful right across the uk that are still being cancelled today, as katie was explaining there, because crews and pilots are in the wrong places because of the big delay we saw yesterday. if your flight is cancelled or delayed, the likelihood is that you should get some kind of meal, get a voucher, make sure that you will be covered as a passenger to make sure that you are looked after during that period. lots of people have been given accommodation overnight if their flight was delayed for that evening pair so people returning to the uk should be able to get that refund. if you have

had to use alternative rays of travelling, so if you have come via a boat or a train instead or indeed had to book onto another airline, you should be able to claim back that flight and that expense. but it is unlikely in this instance that passengers will be able to get wider compensation because the allies themselves were not at fault here, because this was an air traffic control issue. the likelihood as it will be treated as an exec at the same way as when there was a storm or some kind of strike at an airport thatis or some kind of strike at an airport that is beyond the control of the airline and that means the passengers it is unlikely they will get wider compensation, but they should get a full refund for any expenses they had to incur because of a delay or cancellation to their flight. of a delay or cancellation to their fliuht. . ., of a delay or cancellation to their fliuht. ., ., ., , of a delay or cancellation to their fli.ht. ., ., ., , ., flight. have we heard anything more about what actually _ flight. have we heard anything more about what actually caused - flight. have we heard anything more about what actually caused this - about what actually caused this problem in the first place? he. about what actually caused this problem in the first place? no, and in fact, the — problem in the first place? no, and in fact. the air— problem in the first place? no, and in fact, the air traffic _ problem in the first place? no, and in fact, the air traffic controllers . in fact, the air traffic controllers have been very tight—lipped about exactly what happened, probably for understandable reasons. what we have heard from the government is that

there'sand —— this isn't a cyber attack. we have heard within the last couple of hours from nats, the organisation that runs the air traffic system, they have said they are very sorry for the impact on passengers and airlines because it is airlines that will have to claim back something from the national air control system for the money they are having to full count for the passages so a lot of the allies are annoyed because i have a big bill in the meantime. but no explanation given for the fault, other than that it has been fixed and they are now operating as normal, but obviously there is a big backlog of passengers to return particularly returning to the uk so it does seems like a lock of passengers are flying out as normal but of course when you have had 2a hours of impact it is likely that a lot of passengers returning to the uk now should have done so a good long while ago, there is a flight herejust landing good long while ago, there is a flight here just landing here at manchester airport and it is likely that those passengers may well be

considerably lighter than they had hoped to be. considerably lighter than they had h0ped to be— hoped to be. thank you for that u date, hoped to be. thank you for that update, colette _ hoped to be. thank you for that update, colette smith - hoped to be. thank you for that update, colette smith at - hoped to be. thank you for that - update, colette smith at manchester airport. downing street has urged airlines to take responsibility in the aftermath of the travel chaos — saying in a statement: airlines must "fulfil their duties" to passengers whose travel has been disrupted by the air traffic control failure. and the prime minister's official spokesman urged airlines to "proactively" inform customers whose flights have been delayed or cancelled — of their legal rights. so, what exactly are your rights as a passenger in this situation? let's speak now to harry kind, from consumer group which. thank you forjoining us, harry. we were talking with collector and she was talking about many passengers who weren't quite sure what they are entitled to in a situation like this, what are consumer rights in this, what are consumer rights in this situation?— this situation? colette is absolutely _ this situation? colette is absolutely right - this situation? colette is absolutely right that - this situation? colette is - absolutely right that airlines have absolutely right that airlines have a duty of care to basically look

after you until they can get you home in the situation where you have a really long delay or cancellation of a flight. and that is regardless of a flight. and that is regardless of the cause of that delay, whether it is the airline's felt, whether it is a natural disaster or in this case, a technicalfault, it is is a natural disaster or in this case, a technical fault, it is down to the allies to get you back. it is worth pointing out you will not get compensation as an apology for things going wrong which he would get if it was their fault, but that doesn't mean the airline shouldn't be providing you with a next convenient trip home, so that means rebooking you, re—routing you onto a flight home, even if that means booking a ticket with one of their rivals. that is a problem that we are seeing time and time again, though, that the airlines are trying to ignore that part of the legislation, they are trying to ignore those parts of your rights and saying this is the next flight with our airline and we will be

offering you that in a few days' time. the other right that you have is that in the interim while you are waiting for your new flight, you should be given food and drink and accommodation, and if they are not providing those, they are not sorting it out for you, you have a right to book yourself into a moderately priced hotel, by summarily priced food and keep the receipt and reclaim those afterwards, but really the allies should be doing that proactively. i5 should be doing that proactively. is there a lot of room for interpretation with regard to what it means to look after a passenger? we are hearing stories about people who have been given flight seven days after they expected to leave and then just one meal, days after they expected to leave and thenjust one meal, orjust being catered forfrom one and thenjust one meal, orjust being catered for from one day? and thenjust one meal, orjust being catered forfrom one day? is it really up to the airlines what they decide to do and for how long? i would say no, i would say the interpretation of this is really clear, that they have to get you back by the most reasonable soon as possible opportunity, even if that

means booking elsewhere. and of course in that time period they need to be putting you up in a hotel. and what we hear, time and time again, is that you will have chaos in the departures lounge where people are not being informed of what is happening, the airlines are unable to, you are unable to get into contact with the airline, they are not telling you where you can stay, and what we hear time and time again is that the airlines get away with not providing what you are entitled to because the civil aviation authorityjust to because the civil aviation authority just doesn't to because the civil aviation authorityjust doesn't have the power to find them directly when they misbehave. and that isn't a situation in most other countries, in europe, in the united states, but in europe, in the united states, but in the uk, we have only had one case where the civil aviation authority has taken one of these airlines that has taken one of these airlines that has behaved badly to court, that was ryanair, that was settled out of court, that isn't good enough. so we know the prime minister is looking at this and hopefully making speech,

he will be giving this civil aviation authority the power to fine airlines that aren't providing you with what you are entitled to. thank ou, har with what you are entitled to. thank you. harry kind _ with what you are entitled to. thank you, harry kind from _ with what you are entitled to. thank you, harry kind from the _ with what you are entitled to. thank you, harry kind from the consumerl you, harry kind from the consumer group which. in pakistan the high court has granted former prime minister imran khan bail. mr khan has been in prison since he was sentenced to three years on august 5th — on charges of not declaring money gained from selling state gifts during his tenure as prime minister. as a result of the conviction, he was also barred for five years from contesting elections. the bail does not necessarily mean that khan will be free to walk out ofjail. here's mr khan's lawyer — gauhar khan — speaking a little earlier. hopefully he will be released. so far, he has not been arrested in india because we have not been informed that he is under arrest in any other case. if they are going to arrest him in other cases or strategy already online, we have filed cases in the high court and supreme court, and we are seeking the court to restrain the prosecution

from arresting him in any other case. 0ur pakistan correspondent caroline davies sent this update from islamabad. the islamabad high courtjust behind me has given imran khan bale in the case that he was found guilty of in the beginning of the month, where he was found guilty of not having declared the money he earned from selling state gifts. imran khan has beenin selling state gifts. imran khan has been in prison since the 5th of august but this doesn't necessarily mean he will be taken out ofjail at this moment, that is because there are multiple other cases currently out against imran khan and many of them have arrest warrants for him, too. his lawyers have said they will go to the supreme court and here at the high court to try to get him bail across these other cases but even they have said that i think it will be quite difficult to be able to secure that. one of them gave of the other 30% chance that he will actually be released. at the moment, it looks like continued legal battles for imran khan and no certainty at all that he will be out

ofjail any certainty at all that he will be out ofjailany time certainty at all that he will be out ofjail any time soon. around the world and across the uk. this is bbc news. let's look at some other stories making news. nhs england has announced there will be a significant increase in the number of blood pressure checks carried out in the community. the health service says it plans to extend tests in pharmacies as well as offering them in places such as barbers shops and mosques. it's hoped the scheme will help to reduce deaths from heart attacks and strokes. the government has announced plans to change water pollution rules to allow more houses to be built. current rules mean councils covering protected areas of england can't allow the building of new houses unless it's proven that the work won't add phosphates and nitrates to local rivers. critics say the changes won't solve the root causes of england's housing problems. redundancies at the collapsed retail chain wilko have been suspended while rescue bids for the store are considered. unions representing staff have met the administrators but warn wilko is "not out of the woods yet".

wilko has 400 stores nationwide — and 12,500 staff. you're live with bbc news. the cause of the death of 10—year—old sara sharif in surrey has not yet been confirmed but is likely to be "unnatural", an inquest has heard. sara was found dead at her home in woking earlier this month, sparking a murder inquiry. police in pakistan are looking for three family members in relation to sara's death. helena wilkinson reports from woking. it is nearly three weeks since sara sharif�*s body was found in woking and it's still not clear the cause of death of how the ten —year—old girl died, though. at the opening of the inquest here today, they heard that it's likely that it wasn't from natural causes. now, the coroner opened and then adjourned the inquest for a lengthy period of six months because of the complex

police investigation. the death of sara sharif has been deeply felt by so many. a ten—year—old girl found dead in her home. she had sustained multiple and extensive injuries. her body was found alone. there is still no sign of her father, irfan sharif, his partner, beenish batool, and sarah's uncle, faisal malik. they left the uk for pakistan the day before sara was discovered. police want to speak to them in connection with their murder investigation. soon after landing in islamabad, it was sara's father who rang the emergency services in the uk. it was his call which led officers to the family home. today at surrey coroner's court, an inquest was opened and adjourned for six months. the coroner said he wouldn't normally grant such a lengthy adjournment, but did so because of the complexity

of the case and the international element of the investigation. while police continue to work with authorities in pakistan, here in the uk, officers are working to piece together a picture of sarah's life. but in terms of that international investigation, as far as we've been told, there is no trace of sarah's father, ——as far as we've been told, there is no trace of sara's father, his partner and sara's uncle. but we have been told by police in pakistan on the ground who are conducting this search on behalf of surrey police, that they are widening the area, covering four areas in the country. and they are doing so, they say, because they've received new information from multiple sources. sudan's military chief is in egypt for talks with president abdel fattah el—sisi. it's the first time general abdel fattah al—burhan left sudan since fighting erupted in april between the army and rival paramilitary rapid support forces. he's looking to shore—up regional

security and political support. burhan is also expected to visit saudi arabia and the uae for discussions on ways to end the conflict. thousands of people have been killed and more than 11.5 million displaced in the violence in sudan. let's bring in our africa editor will ross in nairobi. what does this suggest that general abdel fattah al—burhan has felt comfortable or confident enough to actually leave the country? yes. comfortable or confident enough to actually leave the country?- actually leave the country? yes, as ou sa , actually leave the country? yes, as you say. a — actually leave the country? yes, as you say. a hold-up _ actually leave the country? yes, as you say, a hold-up in _ actually leave the country? yes, as you say, a hold-up in the _ actually leave the country? yes, as you say, a hold-up in the army - you say, a hold—up in the army headquarters forforeign you say, a hold—up in the army headquarters for foreign to half months while the war was raging all around him. it seems as though his rival, the general hemedti's rsf forces have been somewhat weakened in the capital and that has allowed general abdel fattah al—burhan to make this trip first to port sudan

which has become a de facto capital of the country from where flights can still take off, and she has headed to egypt on what looks like a trip to rally support, but what we don't know is what is going on behind—the—scenes, the public message from abdel fattah el—sisi's office is we stand by you, we are in favour of the stability of sudan and the integrity or real —— the territorial integrity, so a message of support for burhan, and then burhan saying he was to end the war and he doesn't want to stay in power but that is very different from what he has been saying in recent days. he has said no point in talking to the enemy forces, as he talks them —— calls them, the rsf, we want to carry on fighting and crush the rebellion, those are his words, so it is hard to know what is going on behind the scenes but egypt is a back —— is backing abdel fattah

al—burhan. whether it is pushing fertile behind—the—scenes we don't know at the moment. can fertile behind-the-scenes we don't know at the moment.— fertile behind-the-scenes we don't know at the moment. can you give an u date of know at the moment. can you give an update of what _ know at the moment. can you give an update of what is _ know at the moment. can you give an update of what is happening - know at the moment. can you give an update of what is happening on - know at the moment. can you give an update of what is happening on the i update of what is happening on the ground? what is the humanitarian situation and what is the fighting situation and what is the fighting situation on the ground? the fitthtin situation on the ground? tue: fighting situation situation on the ground? tte: fighting situation is situation on the ground? t'te: fighting situation is dire situation on the ground? tte: fighting situation is dire and it is spreading further across the country. just to give you a specific example of something that has just been reported over the last few hours, in the darfur region in the west of sudan, the rival rapid support forces are in control of a lot of that city but the army has been shelling using heavy weaponry into urban areas where people live, and people don't feel safe in their homes. many dozens of them took shelter under a bridge, a concrete bridge because their homes were fairly flimsily built with corrugated iron roofs so they felt they would be safer under the bridge. the army then shalt that bridge, possibly because they wanted to cut it off from enemy forces, and

39 people died under that bridge, including women and children. and we're hearing the offensive in a town in darfur has been particularly brutal, with civilians stuck between the two sides. as you said in your introduction, 11.5 million people forced from their homes, over1 million have now left the country, many of them have headed across the border into egypt so egypt is worried about a wider insecurity problem. but if you think about it from the civilian's point of view, they mostly wanted the end of the military running things in sudan, they wanted civilians back in power, but instead they have ended up with two factions of the military fighting each other, they are stuck in the middle and being killed every day. in the middle and being killed every da . ~ , in the middle and being killed every da . . ., , , ., ~' in the middle and being killed every da. .mg, ., in the middle and being killed every da. .mg., ., ., day. will ross, thank you for that u date, day. will ross, thank you for that update. will _ day. will ross, thank you for that update, will ross _ day. will ross, thank you for that update, will ross our _ day. will ross, thank you for that update, will ross our africa - day. will ross, thank you for that | update, will ross our africa editor joining us from nairobi.

every regional leader in the spanish football federation has called on its president, luis rubiales, to step down. mr rubialies has been heavily criticised for kissing a female player, jenni hermoso, on the lips at the women's world cup final in sydney. it comes after spanish prosecutors opened an investigation into whether the kiss amounted to a sexual assault onjenni hermoso. 0ur correspondent in madrid is guy hedgecoe. he says there's no sign yet — of mr rubiales agreeing to quit. we haven't heard from mr rubiales since last friday when he gave a very defiant speech before his own football federation, saying he was not going to resign, insisting he had done nothing wrong and that that kiss was consensual. that was the last we heard from him. since then of course you mentioned the fact that his own federation has turned against him and has called on him to resign. fifa, the world's football governing body, has suspended him provisionally while it opens disciplinary proceedings against him as well so the pressure is increasing on him, there is enormous pressure from various quarters. but what we don't know is his own mindset, whether he intends to bow to this

pressure and go quietly or if he will continue to cling onto power, even though it appears that he really doesn't have any support left in the football world here in spain. we have heard from one or two of the spanish players saying that they want to, spanish female players from the world cup winning team, and they say that they want more respect in general, they want to be treated better, that there should be more equality and women's sport. so we have heard some comments there from alexa putellas, a spanish player, for example, giving comments along those lines. jennifer hermoso has really been right at the centre of this storm since last week. it has been rather unwelcome attention for her, because she liked all her team—mates wanted to celebrate this world cup victory, it has been rather unwelcome attention for her, because she, like all her team—mates, wanted to celebrate this world cup victory, and instead that has really been

overshadowed completely by all these events unleashed by that now infamous case that she received from mr rubiales. in poland, at least 1a people have died — and more than 150 are in hospital — after an outbreak of legionnaires' disease. it's happened in the south—eastern city of rzeszow. authorities are checking whether the legionella bacteria entered the city's water supply — but say, there's no evidence of sabotage. here's our correspondent in poland, adam easton. what we know so far is that, as you mentioned, 1a people have died and more than 153, to be exact, are in hospital after becoming infected with legionnaires' disease. the investigation is ongoing as to how these people came into contact with the contaminated water. there has been additional chlorine added to the water supply system in the city, although, at this stage, the initial tests on the water have not proved conclusive either way. whether the actual city's water supply system somehow

was the source of the bacteria, the legionella bacteria, which causes legionnaires' disease, or if it was something else. we don't know at this stage because there is too little in terms of the testing and results that have taken place. what we do know is that the people who have been affected are generally elderly, and all of the people who have died have been suffering already from other serious illnesses. stay with us here on bbc news. hello.

bit of a mixed bag in this final week of meteorological summer. and here's the weather headline for the outlook. sunny spells and scattered showers. that's what we're expecting pretty much for the rest of the week. now, here's the satellite picture and you can see some clouds circling around scotland. that's an area of low pressure. weather fronts are crossing the uk today. persistent rain for a time in northwestern scotland today. a cold front is moving also across wales and england. so that means thicker cloud here and some sporadic rain elsewhere. i think it's sunny spells and showers. here are the temperatures for today, modest glasgow at 16, 18 in liverpool, 17 for birmingham. and we should nudge up to 21 in london and norwich. so the low pressure is with us pushing in the showers from the north, pushing them southwards. there'll be some clear spells around two and early in the morning on wednesday quite nippy in some areas. seven degrees for glasgow will be colder in rural spots and many parts of england and wales also into single figures. so lots of sunshine tomorrow but with a northerly airstream, that northerly cool air showers are also going to be building up. the sun will propel those clouds and we'll see those temperatures of around 18 to about 20 degrees celsius.

so a few showers in the forecast, i think, for wednesday. now let's have a look at thursday's weather map. an area of low pressure approaches. here are the weather fronts. so early in the day, i think rain spreading across wales and southern parts of england. i think the further north you are on on thursday, the better the weather will be. so whole newcastle certainly the lowlands of scotland, aberdeen fine weather on thursday where else? ——so, hull newcastle certainly the lowlands of scotland, aberdeen fine weather on thursday where else? 0ut towards the west and the south. there will be rain at times and those temperatures again, high teens in the north, about 18 degrees expected in the south of the country, 18 or 19. so that's thursday. now, this is the jet stream here with the weather map. you can see sort of looping, just diving before us. but high pressure is starting to build through the weekend. so there is an indication that actually this weekend the weather's not looking bad at all, some sunshine and actually pleasantly warm. so for once, the weather is going to behave this coming weekend. that's it. have a good day.

bye.

this is bbc news, the headlines... downing street calls on airlines to fulfil their duties to passengers, after problems with the uk's air traffic control system and hundreds of cancelled flights. london's newly expanded ultra low emission zone becomes the largest scheme of its type in the world.

this is bbc news, the headlines... latest estimates show a sharp rise in the number of troops killed in ukraine. we have a special report. what we hear from a lot of soldiers on the front line is that the time to grieve will come when the war is over. sport, time for a full round up from the bbc sport centre. novak djokovic will replace carlos alcaraz as the men's world number one following his victory in the first round of the us 0pen. djokovic, who lost the wimbledon final to alcaraz, cruised into the the 2nd round at flushing meadows with a straight sets win over frenchman alexandre muller. he'll face spain's bern—abay zapata miralles in the second round as he goes for a record—equalling 24th major title it was an impressive new york comeback for caroline wozniacki who eased past russian qualifier tatiana