of around £45 billion — was paid for by increasing water bills over several decades. whipsnade zoo in hertfordshire has welcomed a brand new arrival, a baby rhino. keepers say the rare southern white calf is small but healthy. there are only 17,500 left in the wild. the zoo said it's an important step forward in the european breeding programme. taking a look at the tubes now... there's no service on the waterloo & city line this morning because of a signal failure at bank. no service on the london overground between upminster and romford. a generally good service on the rest of the network. well, it's certainly been a wet start. let's get the weather forecast now — here's katerina. hello there, good morning to you. a dull start to our monday morning. it's unsettled with low cloud and outbreaks of rain. you can see the green in that rain, indicating the heavier bursts.

but any rain, any spots of drizzle to follow, will eventually clear as the morning progresses. so, most certainly an improving picture as we head into the afternoon with much drier conditions. but we are going to hold onto mostly cloudy skies. quite a bit of low cloud lingering. we're looking at highs today of around 13 degrees with a moderate breeze. so this evening and overnight it stays largely dry. a few clear spells at first, but cloudy skies by the end of the night, and our temperatures will fall away to about nine to ten degrees. on tuesday there's going to be a lot of dry weather around. also, again, quite a bit of cloud lingering. it may well brighten up occasionally through the afternoon, but notice our temperatures on the rise. so a much milder day tomorrow, with highs of 18 degrees. and on wednesday we could be seeing highs of 20 degrees. sunny skies at first, cloudier later, with some rain. that's it from me for now. do head to our website though — plenty online, including the story about how cyclists on penny farthings broke guinness world records

in london yesterday. i'll have more news, travel and weather at 9:15. now though, it's back tojon and sally. have a great morning! hello, this is breakfast withjon kay and sally nugent. we are going to talk about the latest drama on strictly in a moment. but first, let's talk about money. yes, because something is going wrong, a company being used by millions of customers across the globe, particularly popular among those looking to spend foreign currency abroad, nina, what is happening? yes, this is revolut, which you may or may not have heard of. it is an app. but it is not without its dangers. good morning. revolut offers financial services to its customers via an app, rather than having physical branches. set up only nine years ago,

it already has an estimated 45million customers worldwide. in the uk ?it gained popularity through its currency exchange services. recently it was valued in the region of £34 billion, more than a number of the big banks, including barclays. but it has not been plain sailing, the company was named in more complaints about fraud last year than any of the uk s biggest banks?or e—money services. nearly 10,000, according to action fraud, the organisation responsible reporting fraud and cybercrime. bbc panorama has been speaking to customers who say scammers took tens of thousands of pounds from their accounts and that revolut failed to protect them. marc ashdown reports. hi, good afternoon, cani i speak to laura bailey? yes, speaking. this is a recording of a scam call. hi, fantastic. my name's chris, calling from the revolut fraud prevention team. i how are you doing today? the fraudster�*s pretending

to be from revolut. his target was laura bailey. she sells running gear from a shop in lincolnshire and has an account with revolut. her phone line automatically recorded the conversation. she's listening back for the first time. i i'lljust go through the paymentl details of yourself now, the ones that were obviously flagged up. he asked me to go onto the website and do some checks. the fraudster tells laura her account is under attack and he's there to help. in reality, he's trying to get access to her money. he relentlessly kept saying he was trying to help me, that i shouldn't be worried. yes, it is definitely fraud. what this means is somebody might have your personal - pins and passwords. the scammer convinced laura to download software he said would securely connect her computer to revolut. but in fact, it gave him remote access to her laptop. within seconds, my computer was flashing, my screens were flashing. i was like, what are you doing? he started transferring large chunks

of money, £24,000 in total, draining her account in minutes. high street banks have systems that monitor routine customer behaviours, which should, according to specialists, interrupt suspicious payments. so, if somebody is suddenly processing a vast amount of transactions and processing a tonne of payments to either a new account, or account that they previously maybe had a few touch points with, it is something that is a red flag, and then banks should typically engage in some way with the customer to ensure that those transactions are, in fact, legitimate. revolut isn't a bank, at least not yet. it's one of a new breed of digital only financial institutions. you do get a card, but you access services online or via an app. now customers say they really like this ease and convenience. but last year, action fraud received almost 10,000 reports of fraud in which revolut was named. that was nearly 2,000 more than barclays, one of britain's biggest banks,

and nearly double the number made about monzo, a similar sized e—money firm to revolut. revolut says it's invested heavily in its financial crime prevention team, which now makes up a third of its total global workforce, and says it has robust controls to meet its legal and regulatory obligations. laura says she told revolut what happened, but they've not offered to reimburse any of the money she lost. the premise behind the chat from revolut afterwards, that it was all my fault. last year, the financial 0mbudsman service received 3,500 complaints about revolut, more than any other bank or e—money firm. revolut says it can't comment on laura's case, as it's being looked at by the ombudsman, but that each potential fraud case is fully investigated so it can make informed decisions. this last week, new rules were introduced, making it mandatory for all banks and payment companies to refund customers who've been

tricked into sending scammers money, up to a maximum of £85,000. and, after a three year process, revolut has finally been granted a provisional banking licence by uk regulators. that means within a year it could become britain's newest fully fledged bank, subjecting it to even tighter rules and regulations. marc ashdown with that report. and you can watch panorama — britain's s newest bank: how safe is your money? on bbc one this evening at eight o'clock, or on the iplayer. and just a reminder, we heard in that reportjust how sophisticated those scammers are becoming. someone like laura, a successful business person, still fell prey to a scammer. just be careful, particularly if you are doing everything online. yes, you should really pay attention. strictly come dancing pair wynne evans and katya jones

have responded after fans raised questions over what have been described as awkward moments during saturday's programme. this year's series has faced greater scrutiny following a series of allegations about former professionals. so, let's take a look at what happened over the weekend. the first incident that's drawn focus is this moment where wynne evans appears to go to high five his dance partner, who does not engage. minutes later, while waiting for the results of another couple's performance, katya jones appears to be moving evans�* hand off of her stomach. the pair then recorded a message later on saturday night addressing fans�* concerns. hi, everybody. hi, everybody. we 'ust hi, everybody. hi, everybody. we just wanted to say we were just messing — just wanted to say we were just messing around on saturday night and 'ust messing around on saturday night and just want— messing around on saturday night and just want to _ messing around on saturday night and just want to say sorry. it messing around on saturday night and just want to say sorry.— just want to say sorry. it was a silly joke- —

just want to say sorry. it was a silly joke. yeah, _ just want to say sorry. it was a silly joke. yeah, sorry. - but after continued criticisum, particularly of that second video appearing to show evans' hand onjones' stomach, katya published another video on instagram. i need to make something crystal—clear. the bbc has declined to comment, but a source at strictly come dancing has told bbc news that the welfare team have checked in on the pair and there are no further actions planned, the tv critic,

scott bryan, joins us now. morning. as sally was saying, strictly under so much scrutiny this season after the headlines over the summer. is this a real drama, is there a real issue here, or can we move on?— there a real issue here, or can we moveon? , ., _ ~ ,, . , move on? obviously, i think strictly would want — move on? obviously, i think strictly would want this _ move on? obviously, i think strictly would want this to _ move on? obviously, i think strictly would want this to be _ move on? obviously, i think strictly would want this to be an _ move on? obviously, i think strictly would want this to be an incident i would want this to be an incident free year. they have already been in the press, they have already been in the press, they have already been in the news over the course of the last sort of six months or so in regards to situations in the past. they wouldn't want that to continue in this series. with the case —— that is the case with this, an inside joke sometimes gets misinterpreted by viewers. what can then happen is a bit of a runaway train, because it is then the producers, it is then the broadcasters sort of scrambling to try to explain it. it seems to be

the case, if you looked on twitter, if you look dumb x on sunday night, you were seeing those moments you are indicating being shared hundreds, thousands of times on there, and that has led to these two videos which took place late on saturday night. and then on sunday evening. it's quite hard for those things when they get interpreted by the viewer, for those sort of situations to be then clarified later on. i would situations to be then clarified later on. iwould imagine, ifi situations to be then clarified later on. i would imagine, if i was working on strictly at the moment, they will be telling the crew, telling the staff, do not really have those references that might be misinterpreted. and then, essentially hoping that the rest of the series will go without incident. and as we said, the programme is under a greater level of scrutiny at the moment because of everything that came out over the summer. and itjust makes any small thing that happens, it makes it seem even more

awkward. how do they then, where are we now come monday? how do they get the show back on the road and put on a dance on saturday night without any more of this awkwardness? you are exactly — any more of this awkwardness? 7m, are exactly right. strictly has been in the media a lot in the last sort of weeks, in the last few months. that of course raises a lot of media interest in regards to what is happening on this series. strictly so far, if you are watching every saturday and sunday night, there has been no reference to it. they have tried to have that positive, upbeat feeling, be consistent throughout the show and it has been the same strictly it has always been. the reason why these stories can be particularly damaging to the bbc and damaging to strictly themselves, is just the fact that strictly has always been a warm show, an upbeat show, and anything that implies that things might not be as harmonious as it appears on the tv, can end up

hurting show ors, because it goes against what the show is to begin with. strictly, as it has been in recent weeks, will be thinking very much of, are all of the people involved up to understanding all the rules in place? are the policies they have introduced so far, such as having the welfare person, such as having the welfare person, such as having somebody for the professionals too, is everyone allowing themselves to be aware of the rules, are the right rules being implemented? because, as you know, this is one of the bbc �*s most cherished and popular programmes. and if it ends up sort of having a real situation which can adversely affect it, then of course that can really affect the success of the show going forward. this is the jewel of the bbc entertainment crown. , ., ., ., ~ ., ., ~ crown. great to talk to you. thank ou ve crown. great to talk to you. thank you very much _ crown. great to talk to you. thank you very much indeed. _ crown. great to talk to you. thank you very much indeed. scott - crown. great to talk to you. thank| you very much indeed. scott brian. nearly quarter to nine. john has joined us on the sofa. you have been

doing a really special interview? yes, we sat down with david pleat, who has had a long and varied career in football, spanning 60 years as a player and manager. in football, spanning 60 years as a playerand manager. he in football, spanning 60 years as a player and manager. he is a self—confessed fan through and through. you realise he has worked along some resort —— alongside some really notable people in tv as well. it prompted him to write a book. we thought we would sit down with him. the proceeds are going towards research for motor neurone disease because sadly he lost his wife to the disease and that of course was one of the more challenging things he has faced in the latter stages of his career. there was a huge amount to get through when i sat down to speak with him last week. david pleat on the right, the near side of the picture. david pleat has seen it all. as a manager, he made his name. as a player in the 60s, he faced one of the best. yeah, george best played against us for manchester united at exeter in a cup tie. manchester won 3—1, as expected. one of the players came into the dressing room prior to the game and said he's not playing. they'd seen him in his clothes in the corridor, and all the boys

were quite elated. they were pleased best wasn't playing. but sure enough, at three o'clock, there was a boy in the number seven shirt and it was george best, and manchester united beat exeter city 3—1. it was at luton, though, you made your name as a manager, and at the time you had eric morecambe as a board member. i'm like a lucky charm a little bit, you know. eric was a wonderfully kind gentleman, obviously very funny. sometimes he would make jokes amongst the players where the players had pre—decided not to laugh and the joke was on eric. but, yes, he came to all the reserve games. he was a director in charge of the reserve games, because he often had a theatrical event on that weekend, so he didn't travel away with the team, so he was put in charge. so i had quite a lot of communication with him when i was the reserve coach, around 7a, 75, 76. we used to say to him, aren't you going to bring ernie, ernie wise, his partner? and ernie wise wasn't particularly interested in football. and what eric more or less told us

was that off the field, or off the theatre, they weren't that sociable friends. they were just friends and wonderful partnership in the theatre. we don't want him. no, no _ on top of that, he's too expensive, isn't he? oh, yeah. how much does he want? 35 quid and two luton players. audience laughs. you've seen at close hand as well, the dark side of football — hooliganism... one of the worst nights of violence in british football. _ the prime minister. is demanding action. ..in 1985, when you were in charge of luton against millwall... most terrible. ..a lot of crowd trouble? commentary: just a selection l of mindless idiots who are trying to get the game stopped. that night was absolutely terrible. i mean, they weren't all millwall supporters. they were congregated from all london clubs. people were injured, people were hurt, people were bleeding in the tunnel. they were throwing billiard balls at people. it was unbelievable. they were ripping seats up. it was the most terrible night. and of course, it was a terrible night in so many ways,

because we won that night, but of course, that got us into the semifinal of the fa cup, which was the first time for many, many years. and that achievement was kind of forgotten in the hysteria — not the hysteria, but in the sadness — of that night's events. from luton, he would move to tottenham before working under lord alan sugar, who became chairman of the club. alan had the answer to everything. he's a very, very clever man, alan sugar. he's a visionary, you know, he... sugar said to them, we're having all this money from sky, and it kept increasing, increasing. he said it would be like prunejuice, it will all go to the players. he said we should retain 60% for salaries, 40% into a fund with grassroots, academies, a fighting fund, maybe for later. one of the big challenges you faced, david, was the death of your wife, maureen, who died from motor neurone disease. it's terribly difficult because it's like a slow deterioration. i remember, with my daughter, taking her to the queen's hospital in london, near great 0rmond street,

where you saw other cases of people. it gets worse and worse. and as i say, i was inspired as well to give half of any royalties, whether it was £1 or £50, to motor neurone disease. i think it was the obvious thing to do. certainly on the breakfast television series of kevin sinfield and rob burrows, there's no question, i think that was a wonderfully hard hitting period of programmes which really showed the kindness of the people who helped and raised so much money to help him. and he was such a super guy. one of the best moments, i guess, in your career with luton as manager was when you famously kept them up back in 1983. there's that memorable shot of you stepping out onto the pitch, having beaten manchester city to secure your safety.

yeah, i sometimes... ..i'm happy, but of course you score a last minute goal and you run on the field like a crazy kangaroo or something, whirling dervish, they called me, i don't know what they called me, but the emotion does take over you sometimes in football. is there anything quite like that emotion? else in life that can replicate that feeling we saw that day? no, to score a goal in the last minute, it's irretrievable. 0r usually, nine times out of ten, for sure. and, uh, you know, that's the end of the week's work or whatever it is. and winning and losing is everything in football. some people live or die by the football results. what a career, what a life he has had. great to see. ten to nine. a new psychological thriller is setting out to start a new conversation about facial disfigurements. a different man follows

edward, who undergoes facial reconstruction surgery only to become obsessed with the actor who plays him in a stage production based on his former life. we'll be joined by one of its stars, adam pearson, in a moment. but first, take a look. what secret intel have you got about our enigmatic friend? 0nly that your dear friend mr murat is starring in a soon to be classic theatrical production. starring? like, as an actor? no, it's a small production. a play. well, thank you so l much for telling me. it makes me feel very close to you. yourfriend plays a man with a disfigured face. disfigured face? and he dons a very convincing mask. well, it's still being perfected. it's a prototype. it's a sort of beauty and the beast kind of show. that's one way of looking at it. i love beauty and the beast! it's called... it's called just edward. which presumably means that you are the star of the show. adam pearsonjoins us now. morning. good morning, how are we? i

imagine you are very happy because this film is being so well received. if you could just explain the premise of it for us, that might be a good place to start?— a good place to start? there is a lot auoin a good place to start? there is a lot going on- _ a good place to start? there is a lot going on. it starts _ a good place to start? there is a lot going on. it starts off - a good place to start? there is a lot going on. it starts off with i lot going on. it starts off with edward in prosthetics. very good prosthetics. we got the same guy who does the penguin to do the make up. aspiring actor, does a lot of those ghastly hr videos. has a new neighbour who is a playwright. the worst person in the world. they sort of form a relationship. then he gets offered this reconstructive surgery or procedure, ends up looking like sebastian stan. reconnects with ingrid, who has written a play about

his life. the auditions for it. then someone else comes in and hijacked his entire existence. that someone else comes in and hi'acked his entire existence.�* his entire existence. that is the movie version. _ his entire existence. that is the movie version. in _ his entire existence. that is the movie version. in real- his entire existence. that is the movie version. in real life - his entire existence. that is the movie version. in real life when his entire existence. that is the - movie version. in real life when you got the script and saw this opportunity, what did you think? i opportunity, what did you think? i had worked with the director in a previous film. he had essentially written this role for me. you get it, you read it. ithought, brilliant. we are doing charlie kaufmann here, it is so dark, so twisted, so funny. i was in from the word go. then things moved on from very quickly. next thing you know you're in new