at a crossroads — boeing says it's focussed on fundamentally changing its culture as the embattled plane maker reports billions in losses ahead of a key vote by striking workers. shares in mcdonald's slump after its burgers are linked to e—coli outbreak in the us. and spoilt for choice — how starbucks new boss plans to shake up its menus to win

back customers to the world's biggest coffee chain. welcome to business today. we start with boeing — which has just reported a $6 billion dollar loss for thejuly to september period — its worst since 2020 when the pandemic halted demand for its aircraft and its best selling aeroplane was grounded after two crashes. the plane making giant is facing mounting costs from an ongoing strike by some 33,000 workers over pay and benefits. they're due to give their verdict on a new deal in a crucial vote later. boeing's share price is down 37% year to date. speaking ahead of the latest numbers release ceo kelly 0rtberg said boeing will be focused on fundamentally changing its culture to stabilise the business. joining me now is independent aviation adviser —

anita mendiratta. lets start first of all without number. the worst set of results since the pandemic. it couldn't be much worse, could it? y ., ~ couldn't be much worse, could it? , ., ~ ., it? indeed, if you think about the pandemic— it? indeed, if you think about the pandemic in _ it? indeed, if you think about the pandemic in which - it? indeed, if you think about| the pandemic in which 16,000 aircraft were grounded, it was aircraft were grounded, it was a recovery period and we need boeing to be on their own recovery path.— boeing to be on their own recovery path. boeing to be on their own recove ath. ., , ., recovery path. how will they do that? it is _ recovery path. how will they do that? it is hard _ recovery path. how will they do that? it is hard to _ recovery path. how will they do that? it is hard to know- recovery path. how will they do that? it is hard to know what i that? it is hard to know what will be on the top of the entry, he says he wants to reship the culture but the first thing they need to do is get workers back into the factories.— get workers back into the factories. ~ , , ., factories. absolutely, it is a dramatic — factories. absolutely, it is a dramatic day _ factories. absolutely, it is a dramatic day for _ factories. absolutely, it is a dramatic day for aviation, . factories. absolutely, it is a i dramatic day for aviation, not just for boeing, between the results coming out today and the vote that will be closing at 5p in pacific time. i think what is important is recognising that these results are trouble for boeing but there is almost a degree of

relief that we know what the numbers are. we have an understanding of how bad the situation is. and we have a ceo thatis situation is. and we have a ceo that is owning this. kelly 0rtberg coming into boeing at the beginning of august, he inherited this challenge and the crisis across the entire business. civil aviation, cargo, through to aerospace as well. he is focusing dramatically on what will make the change. working with the faa to get the regulators under the quality management programme to accelerate production when production gets going. getting people back onto the lines working with the unions to come to a deal that is in the best interest of workers and boeing as well. and working with customers that we know are aching for deliveries. there are now over 51t00 aircraft that are backlogged. it is an important time but kelly 0rtberg is owning this, he is visible and reading the

remarks from the ceo that along with the release of the results, he is trying to rebuild the sense of unity in the organisation because he cannot do this alone. this is a cultural change that needs to happen with everyone committed to a new future at boeing. there will be questions about that future because it is hard to overstate how devastating the problems have been for the industry. you touched on the customers waiting for delivery of planes, a huge work force out on strike. while the boss might promise to change things, it is really hard to see how he will do that in practice. there are so many challenges, but it is in this monopolistic position where customers have few choices it is either boeing or airbus. few choices it is either boeing or airm— or airbus. you are right, this is a situation _ or airbus. you are right, this is a situation with _ or airbus. you are right, this is a situation with the - or airbus. you are right, this is a situation with the ceo i is a situation with the ceo came into the job, is a situation with the ceo came into thejob, he had been retired and knew the challenges he was facing. he was on the supply chain side before he came into boeing, he has a

unique perspective and excellent technical capabilities. he wants to work with people not through people. there is a lot of hope there and what is important is the fact that global travel, trade and security needs aviation. aviation needs boeing because we are facing a duopoly and evenif we are facing a duopoly and even if customers want to shift requirements to airbus, airbus is struggling with deliveries. whether we are talking about airbus or boeing, collectively we need to make sure the industry is working. and everyone including boeing's competitors wants to see boeing back on its feet so we can get aircraft back in the sky. hat aircraft back in the sky. not much choice _ aircraft back in the sky. not much choice with _ aircraft back in the sky. not much choice with that duopoly. thank you. the latest of what we have learnt today with boeing. to the fast food giant mcdonald's now — whose shares have dropped some 6% in trading today. this comes after the us centres for disease control and prevention said it was investigating an e—coli outbreak linked to mcdonald's burgers in north america.

michelle fleuryjoins us live from new york. what is going on? mcdonald's was meant — what is going on? mcdonald's was meant to _ what is going on? mcdonald's was meant to be _ what is going on? mcdonald's was meant to be one - what is going on? mcdonald's was meant to be one of - what is going on? mcdonald's was meant to be one of the i what is going on? mcdonald's i was meant to be one of the good stories this owning season because restaurants are facing declining traffic. it was engaged in trying to greatly mac address that and get people returning to the fast food. instead it is battling the food safety investigation. their share price is down 5% at the moment. what we know so far is that mcdonald's has been forced to pull quarter pounder is from the menu in select states. the chain is skipping the onions that go on those for now and all of this is part of an investigation into what has emerged as a serious e. coli outbreak linked to the chain. this was brought to light by the cdc. mcdonald's is trying

to figure out what ingredient because the illnesses so after an abundance of precaution that is what they are doing and unfortunately we know that there has been one death and at least 49 people have been made sick by this in colorado and nebraska. keep us posted for now. thank you michelle. to the uk now and more on the independent commission that's being set up to deliver the largest review of the water sector since its privatisation in the 1980s. the commission will examine how best to tackle the tide of problems threatening to engulf the sector. fury has mounted in recent years over the uk's polluted waterways and crumbling infrastructure. here's our business editor simonjack. water bills are going to rise, a lot, if we are going to fix the crumbling water infrastructure that has seen sewage spills, leaks and outages soar. it has provoked public fury at the companies, many many like becky from ilkley have seen as

prioritising profit over people. i am not prepared to pay more in my bills until i am ensured that we are going to get our rivers, lakes and seas cleared up. i will not pay more for the debt, the dividends for people to line their pockets. absolutely not. the government agrees the industry and regulation isn't working which is why it is launching the biggest review of the industry in 35 years since privatisation, which could see the reform or abolition of current regulators. the water sector is not working in the interests of customers or the environment today. we need a reset and that involves a commission that will report back to me byjune of next year and it will then inform further legislation so we can fix this sector once and for all and clean up the rivers and lakes the way that the british public will expect to see. the water industry itself welcomed the move. i don't think anyone can look at the current system and think it is working well. we have not had enough investment in the past and it is creaking under the wait of climate change and population growth. ultimately, i think all of us have bear some responsibility

for that including the regulator, which has consistently denied sufficient investment has been put into the system. but this new commission will not report back with recommendations until next june. the negotiation about how much bills will rise in england and wales over the next five years is happening now. water companies have invested nearly £200 billion since privatisation in facilities like this new storm drain to cope with higher rainfall. but they have also paid out 50 billion in dividends, millions in pay and saddled some companies with unsustainable debt. the government says nationalisation would cost taxpayers billions and take years in which the problems would only get worse. whatever this new commission concludes, it seems inevitable that the failures of the past will mean higher bills in the future. now are you enjoying a much needed coffee? well if you head to starbucks you may find the number of choices overwhelming and the new boss of the coffee chain has pledged to simplify what he called its "overly

complex menu." this comes as starbucks reported preliminary quarterly profits showing its sales and profits had fallen sharply. investors are calling for a careful strategic rethink. joining me now is kate adams, food journalist and consumer expert. good to have you with us. that is the problem, you go into coffee shops like starbucks and there is so much up there, you just want a coffee and that is what the bosses try to get back to. �* , ,., , ., �* what the bosses try to get back to. absolutely. i wouldn't want to. absolutely. i wouldn't want to be in his _ to. absolutely. i wouldn't want to be in his shoes _ to. absolutely. i wouldn't want to be in his shoes right - to. absolutely. iwouldn't want to be in his shoes right now- to be in his shoes right now because he is being brought in, he was previously with a mexican food chain, he has a good background and he is being brought in to revitalise the brand and address declining sales. he is saying he wants to get back to starbucks. starbucks always had this vast menu, 50% of those drinks they serve are cold and at this time of year, i don't know if you've

had pumpkin chive latte and these fancy drinks. global sales are down by 7%. as a consumer, i look at consumers and 7% doesn't sound like a huge number but on these massive organisations, even a quarter of a percent drop is something to cause panic in an organisation like starbucks. the problem with the fancy drinks, it takes ages to make so the queue gets really long and involves more staff. it is not the only chain to go through something like this. mcdonald's did it recently, get back to basics. i suppose that is the danger for these firms. they are want to get more cash but we just want basic stuff, don't we? but we just want basic stuff, that we?— but we just want basic stuff, don't we? ~ ., . , ., don't we? we do. the customer exaerience _ don't we? we do. the customer exaerience of— don't we? we do. the customer experience of getting _ don't we? we do. the customer experience of getting in - don't we? we do. the customer experience of getting in and - experience of getting in and out of the door without queueing for ages is something that starbucks will address. they will simplify the menu, food and drink so we can get in

and out more quickly. what we have to realise is that there is massive competition. we have these boutique coffee shops, notjust independent coffee shops, boutique brands and new large brand is emerging. there is a new one called blank street which is in new york and london which is leaning into jen z. it is about adapting the menu, reducing the amount on offer and food, they have to consider allergens but also considering younger consumers are more environmentally conscious. matt saw the need to reduce their carbon footprint and it isn't simply a case of serving coffee. they are still serving coffee. they are still serving billions of cups a day, doing extremely well and they will get out of this mess because they have some brilliant strategies in place. we will keep an eye on it it'll be interesting to see what the menu looks like. good to talk

to you. thank very much. sometimes there is to much, there is such a thing as too much choice. a reminder much more undone stories on the bbc website. if i have time let me show you a quick flash of the numbers. what europe is doing, the ftse 100 is off by half a percent. the ftse100 is off by half a percent. see you soon.

hello, with more on the breaking news from turkey where four people have been killed and ia injured in an attack on and ia injured in an attack on a aviation company near ankara. the turkish president has condemned the attack, he is currently at the bricks summit. nickjoins me. what is the latest we know? let

nick joins me. what is the latest we know?— nick joins me. what is the latest we know? , ., _