on donald trump in pennsylvania injuly — we'll have the latest. the failed attempt to assassinate donald trump in pennsylvania injuly was �*tragic and preventable�* according to the final report from the congressional task force investigating the case — arguing that the various failures led to everyone involved in the rally being exposed to grave danger. gary o'donoghue joins us now. so not one single moment, gary, they can pinpoint that led to they can pinpoint that led to the almost assassination of the former president. it was just a litany of failures. former president. it was “ust a litany of failures.�* former president. it was 'ust a litany of failures.�* litany of failures. yeah, a real sort _ litany of failures. yeah, a real sort of— litany of failures. yeah, a real sort of coalescing - litany of failures. yeah, a real sort of coalescing of| real sort of coalescing of problems right from bits of equipment not working on the day, people not being trained on those bits of equipment,

they're not being any counter surveillance effort there, they are not mitigating the line of sight that thomas kirks had on the top of that building right to the stage. —— crooks. not knowing what the local police were doing, who was an sponsor —— who was responsible inside and outside, but not one of them was the crucial thing, it was all of them coming together that created the circumstances that created the circumstances that allowed what amounted to an untrained sniper, thomas crooks, 20 years old, get on a roof and take eight shots of the former president. quickly ga , the former president. quickly gary. what — the former president. quickly gary. what is _ the former president. quickly gary, what is the _ the former president. quickly gary, what is the solution? . gary, what is the solution? more money? more coordination, more money, legislation possibly greater accountability is the issue here, the secret

service has a zero failure policy, doesn't allow itself to fail and it did on this occasion. of course it cost it the director of, herjob at the time. the director of, her “ob at the time. , . ~ the director of, her “ob at the time. , ., ~ the director of, her “ob at the time. ,_ ., ~ . time. gary, thank you so much forthat- _ donald trump's more controversial picks for his new cabinet, are still fighting for confirmation on capitol hill. the president elect�*s choice for defence secretary, pete hegseth, has been meeting again with senators as these allegations of sexual assault, alcohol abuse, financial mismanagement continue to follow him. it has clearly been a rough few days, but there are signs that one of those, who appeared to be lining up against him, the iowa senatorjoni earnst is coming around. in a statement she said... pete hegseth also seemed to find the conversation encouraging. listen to this exchange with a reporter after his meeting withjoni earnst. i just appreciate the

commitment to the process and i look forward to working together. did she say she's going to vote for you, ordid you feel confident in that room that she would support you? it was a great meeting. it was a great meeting and... will you have another one? whenever she wants. ernst�*s name had been floated as a potential alternative to hegseth. she is a veteran, she is also a survivor of sexual assault. and perhaps was put off by some of hegseths previous comments on women with the military which he is now trying to walk back. because i'm straight up just saying that we should not have women in combat roles. it hasn't made us more effective, hasn't made us more lethal, it has made fighting more complicated... some of our greatest warriors, best warriors out there are women who serve, raised their right hand to defend this country and love our nation, want to defend that flag and they do it every single day around the globe. let's talk about this popular

senator from let's talk about this popular senatorfrom iowa. defence secretary potential, many people were dipping her for the job. she's coming around because she's been under immense pressure notjust from trump's team but from the maga base? . trump's team but from the maga base? , ., base? there is one thing about the maga _ base? there is one thing about the maga base, _ base? there is one thing about the maga base, it's _ base? there is one thing about the maga base, it's really - base? there is one thing about| the maga base, it's really good at going after critics, i think there was a little bit of that but i don't want to underestimate the power ofjoni underestimate the power of joni ernst underestimate the power ofjoni ernst and may that meeting was a good meeting because she took them to task. i wasn't in the room, i'm not reporting on this, i wasn't in the room but just the whole concept about women in the military was pretty clear he had clear opinions about why women

shouldn't be in the military and all of a sudden he quickly mopped it up so i do think there is this... understanding that he might get nominated and there is a little bit of going back to government efficiency, you are talking about one of the largest parts of the us budget outside of health care and other parts of social security. so you know, again, there is the sentiment in the united states and i'm sure globally, that governments are wasting money and you know, trump did run on this sort of "we don't want to create war" platform. so pete had excess is an interesting character. —— pete hegseth. there is something inherently american, there are people who come from

here and say well, you're innocent until proven guilty, but yeah, it's complicated. and i feel for my colleagues who are covering capitol hill right now, every day, because ijust think it's going to get more and more intense. it think it's going to get more and more intense.- and more intense. it is crucially _ and more intense. it is crucially important, . and more intense. it is| crucially important, not and more intense. it is- crucially important, not only the reason that we talked about at the top of the programme, this is the man who will have to decide if american troops stay in syria, talk about nato and america's commitment to it, that's why there is so much emphasis on this position. does he feel to you as the right man for thejob? he feel to you as the right man for the job?— he feel to you as the right man for the job? for the 'ob? people would think the 're for the job? people would think they're probably _ for the job? people would think they're probably better- they�* re probably better candidates, they're probably better candidates, you are seeing someone who is a media personality, as you havejust said, but now adjusted to the fact that he is going to be in a formal government position taking decisions, and he will have to have more moderate positions on key issues like women in the military, and think what you are also seeing thenis think what you are also seeing then is republican politicians who are very conscious of

trump's major victory in the presidential election having to accept that and find ways to be able to support it. and so these people can meet halfway, then you are starting to see a team beginning to form for government injanuary, i think that's what's going on right now. �* �* , ., that's what's going on right now. �* �* ., that's what's going on right now. �* �* . now. aren't you glad you were never primary _ now. aren't you glad you were never primary as _ now. aren't you glad you were never primary as an _ now. aren't you glad you were never primary as an mp, - never primary as an mp, justine?— never primary as an mp, justine? ~ , ., ~ ., justine? well, you know, i thinki justine? well, you know, i think i quite _ justine? well, you know, i think i quite enjoyed - justine? well, you know, i think i quite enjoyed it, i justine? well, you know, i thinki quite enjoyed it, i. justine? well, you know, i. thinki quite enjoyed it, i got think i quite enjoyed it, i got 54% of the vote, so i would've gotten through a primary. h0. gotten through a primary. no, it's not that — gotten through a primary. no, it's not that big. _ gotten through a primary. no, it's not that big. we'll take a short break, stay with us. around the world and across the uk, this is bbc news.

uber has five million subscribed members in the uk. plenty of them provide feedback on the drivers uber is using. but how many passengers, knew that they too are being scored. that they too are being scored?

clearly not harry wallop, consumer columnist for the times who has received what he describes, as a very passive aggressive email from the company, titled, "keep an eye on your rating." apparently out of five he is at 4.58, which apparently is really bad! and attached to that email harry was sent, were tips to improve your rating. "respect for cars and drivers" — nothing wrong with that. "keep conversations casual and friendly". "avoid distracting the driver". "don't bring a child without a car seat". "buckle up, without being told". it's all pretty straightforward stuff. but something is going wrong for harry and he is being scored down. do you know why, have you managed to get to the... i received this e—mail a couple of weeks ago when i was in america, i was in one in america, i was in one in america and i asked the driver what have i done wrong, she said what is your score, i said

4.5 out, she said oh my god, thatis 4.5 out, she said oh my god, that is terrible! i wouldn't have picked you up if i had known that. my suspicion is, i was in america and it wasn't tripping because i was doing a one—man revolt against the tipping culture, and they had scored me poorly. but the point is, in america the average score is 4.9 for passengers, in the uk it's 4.83, and anything below about 4.6 is apparently a danger zone, and this has what has become so absurd.- has become so absurd. what's the sanction, _ has become so absurd. what's the sanction, do _ has become so absurd. what's the sanction, do you _ has become so absurd. what's the sanction, do you get - has become so absurd. what's the sanction, do you get a - the sanction, do you get a band? ~ ., ., ,, the sanction, do you get a band? ., ,, band? what happens? the issue is ou band? what happens? the issue is you just _ band? what happens? the issue is you just don't _ band? what happens? the issue is you just don't get _ band? what happens? the issue is you just don't get picked - is you just don't get picked up. so the drivers do see your score and they obviously have a pool of potential customers and they are going to go pick up they are going to go pick up the 4.95, they won't come and pick up me at 4.58, that's why i'm waiting for 18 minutes rather than just three minutes. i'm keen to help you with this, because are you eating in the cab? are you dropping crumbs?

are you not conversing properly, are you not chatting enough? i properly, are you not chatting enou~h? ., , properly, are you not chatting enou~h? . , ~ �* enough? i generally think i'm very polite- — enough? i generally think i'm very polite- i _ enough? i generally think i'm very polite. i turn _ enough? i generally think i'm very polite. i turn up - enough? i generally think i'm very polite. i turn up on - enough? i generally think i'm| very polite. i turn up on time, possibly a little bit grumpy and silent in the back, but except when i'm in a new area maybe i'm too chatty, and being a journalist, maybe i'm too chatty, and being ajournalist, i maybe i'm too chatty, and being a journalist, i want to know what things i should say, how things are, businesses. the possibility from a few years ago, my teenage children using my account, so there is coming back from a party... i’m my account, so there is coming back from a party...— back from a party... i'm sorry, if harry's _ back from a party... i'm sorry, if harry's children _ back from a party... i'm sorry, if harry's children are - if harry's children are watching, i mean pushing the blame, that's... watching, i mean pushing the blame, that's. . ._ blame, that's. .. this is about the feedback _ blame, that's. .. this is about the feedback economy, - blame, that's. .. this is about j the feedback economy, which blame, that's. .. this is about i the feedback economy, which is completely dysfunctional whereby everything now has to be given a rating. you buy something online and how do we know whether we trust the seller or not? we give them a reading. essentially it's five or nothing. five everything from kind of acceptable up to exceptional. and there is

nothing... anything below five is bad. ., �* , ., is bad. you're 'ust coming from a tesco is bad. you're just coming from a tesco drinks, _ is bad. you're just coming from a tesco drinks, you _ is bad. you're just coming from a tesco drinks, you are - is bad. you're just coming from a tesco drinks, you are a - a tesco drinks, you are a consumer affairs specialist so you get invited to these posh events. i know you great food, urate service, how do they... 17 urate service, how do they... hundreds of reviews, they have crisis meetings, speaking to supermarkets about this kind of reading can come i've been fascinating about it. any product that has a rating of three or below on monday morning they have a crisis meeting going what's wrong with that product? panic stations? right, do we change the recipe, change of packaging company to take it off the shelves? consumers are like oh, we will give it... an inanimate object, we will give it a three. of course it's someone's job to be... course it's someone's 'ob to be... ~ . . course it's someone's 'ob to be... . . ' course it's someone's 'ob to be... ~ ., , , ., be... what is different about this case _ be... what is different about this case with _ be... what is different about this case with the _ be... what is different about this case with the uber? - be... what is different about this case with the uber? it i this case with the uber? it sort of the reverse reading i was always told customer is

king but maybe we are not. if you dig into the privacy settings, you can see i'm mostly five stars, but there's quite a few ones. it's the] curve, you have a lot and if you want one, the world has become polarised. everything is online, and there's no subtlety or nuance. a lot of the reviews in the middle are really interesting but we are only interested in the top or the bottom and nothing in between. you were four point... i've been gone up to 4.58, that's considered very poor. if you want to look at mine? 4.84. ban: want to look at mine? 4.84. bang on _ want to look at mine? 4.84. bang on uk _ want to look at mine? 4.84. bang on uk average. - want to look at mine? 4.84. bang on uk average. surely| want to look at mine? 4.84. - bang on uk average. surely not, surely that's — bang on uk average. surely not, surely that's a — bang on uk average. surely not, surely that's a little _ bang on uk average. surely not, surely that's a little higher - surely that's a little higher than average.— than average. you call a average _ than average. you call a average is _ than average. you call a average is 4.83, - than average. you call a average is 4.83, but - than average. you call a| average is 4.83, but with interesting is america... have

ou interesting is america... have you thought — interesting is america... have you thought about, _ interesting is america... have you thought about, we'll - interesting is america... have you thought about, we'll get l you thought about, we'll get the belt of the panel and a second, have you thought about tips for reviews? is there a bribery? i tips for reviews? is there a bribery?— tips for reviews? is there a bribe ? ., ., , bribery? i have asked huber this, do bribery? i have asked huber this. do the _ bribery? i have asked huber this, do the drivers - bribery? i have asked huber this, do the drivers will - this, do the drivers will write you after seeing if you tipped or not, and the answer is yes. i'm old—fashioned, i tip a black cap, i don't know why do this, i took a big black cap, i don't know why do this, itook a big black black cap, i don't know why do this, i took a big black cap but i don't tip and huber. you aet a but i don't tip and huber. you get a message _ but i don't tip and huber. you get a message on _ but i don't tip and huber. you get a message on your app saying to pure driver? but he alwa s saying to pure driver? but he always be — saying to pure driver? but he always be giving _ saying to pure driver? but he always be giving them - saying to pure driver? but he always be giving them five i always be giving them five stars. ~ always be giving the