the nhs is about phone ins on the nhs is the expertise and insight we get and the insider views that we get and the views we get from patients as well. richard is in county durham and alison is in county durham and alison is in county durham and alison is in alton and another richard is in alton and another richard is in alton and another richard is in bromley. we will hear from as many of you. then we will hear from the prime minister. richard, simple question, the prime minister is billing it his prescription for the nhs. what is yours, dr richard?— the nhs. what is yours, dr richard? , , , richard? so, it is simple. the prescription — richard? so, it is simple. the prescription is _ richard? so, it is simple. the prescription is that _ richard? so, it is simple. the prescription is that wes - prescription is that wes streeting and the treasury need to sit down with leaders from general practice and secondary care, the hospitals, to discuss how to improve the service to meet the needs of the public. i

don't think that he is doing that on a big scale. what is happening, there is certain agendas that have pushed his decision and convinced the prime minister to take the route where the public thinks they're being given options. these options are private providers, alongside stretched nhs providers, so essentially people will end up profiting through the private route in a back door stealth motion. and how on earth is he going to staff this? if the private sector becomes more financially rewarding, people will start to give up on the nhs. which means people will give up on training ourfuture doctors and people will give up on training our future doctors and people will start not wanting to be community gps. this labour government, i'm sorry, look, i voted labour, however, they are

not engaging with what needs to be done. it is all sound bites from wes streeting. it's giving people an idea that they can can see a professional like ordering an uber. this will dismantle what we know as the traditional village doctor, down doctor. what i would be keen on is for people to see what has happened to private health care shares. we know that wes streeting, yes, i know he has had experience with the nhs i'm glad he has come through his cancer surgery. i have worked for a decade and see the waste and it is not just administration, it is the waste int just administration, it is the waste in t being able to fund the areas we need to fund and improve. we need more people like physios and occupational

therapists and people who work in social services to link primary care to the community. however, these guys are being, having their pockets lined by the private organisation. it may not, i might not have the evidence like a panorama documentary, you come back in three orfour years time documentary, you come back in three or four years time before the next the election and tell me who has made the most money from it. . ., ., , from it. richard does say, i mentioned _ from it. richard does say, i mentioned this _ from it. richard does say, i mentioned this earlier- from it. richard does say, i mentioned this earlier on, | from it. richard does say, i l mentioned this earlier on, he will say he said in the article today, the prime minister, i do not believe as some noisy voices have argued that it requires a wholesale shift to privatised health care. we will use independent capacity where it makes sense. some might say, yes, others may say fancy footwork with those words. richard in bromley, good morning. what happened? good

morninu , morning. what happened? good morning. yes. — morning. what happened? good morning. yes. i _ morning. what happened? good morning, yes, i was _ morning. what happened? (13mm morning, yes, i was watching morning. what happened? (emf. morning, yes, iwas watching my morning, yes, i was watching my local football team ten days before christmas. got hit on the end by the ball. and to be honest, because of the horror stories you hear in the press, i put off going to a&e, but the pain was so bad and i rang ii, pain was so bad and i rang 11, they saidi pain was so bad and i rang 11, they said i needed to get down to a&e. i was seen quickly. i was seen by a doctor who sent me for an x—ray, it was dislocated. went back saw another doctor, they put it right. put a splint on it. send me on my way. but that was all within two hours. then on the monday before christmas, the 23rd, i got a call from the hospital saying they had another look at my x rays and they were concerned that i had done more serious damage than they first thought and they were going to refer me to a specialist hospital. that day.

and two hours later i got a call from that hospital who had seen my x rays and said, we think you have done some serious damage that needs urgent treatment. you come in the next day? which was christmas eve. i went down there, fearful that i would be there, fearful that i would be there for hours. and they couldn't have been better. they saw me quickly. the consultant said it needs urgent surgery. i had the surgery and i was home in time to enjoy christmas eve evening and i have been back since for physio therapy and things are going well. it is ureat, things are going well. it is great, thank _ things are going well. it is great, thank you - things are going well. it is great, thank you for - things are going well. it is great, thank you for doing that. it is great to hear a positive story. a sporting injury and he wasn't even playing. marion in bristol, another gp getting in touch, thatis

another gp getting in touch, that is really good. seeing it from the inside of the surgery. what is your prescription? well, i, like many people, full of optimism for the new labour government and wes streeting and what he has said. and the basics of what he said are great. in particular, my, iwas very glad to hear that he is going to focus on prevention. so helping people to lock after themselves —— look after themselves. using nonmedical tools to help people keep well and connecting people to resources that can help them do that in the community being more connected with the community. joining up education and health. much of the time we have a disconnect with what is going around for patients that could make so much difference to their health much more than prescriptions we could write. the prescription i would be keen to see being written is the nature prescription. because i'm involved with

nature and health initiatives. in bristol we have a lot of good things happening with voluntary sector organisations helping people to find meaning in life really and connection with nature that can help their mental and physical health. i agree with you, we live in one of the most nature—depleted countries. there is nothing like an encounter with a wild animal. what about what he said about drag care, out of the hospital, into the community, promising scans in community centres, surgical hubs to rattle through straight forward procedures. all that stuff, easier said than done or the right way to go? i easier said than done or the right way to go?— right way to go? i was surprised _ right way to go? i was surprised to _ right way to go? i was surprised to hear - right way to go? i was surprised to hear this | right way to go? i was - surprised to hear this was a new initiative, because i think a lot of this is already

happening. what i haven't seen happening. what i haven't seen happening is the evidence being really trawled through so that we learn the lessons. i was listening to a previous speaker talking about concerns about privatisation. we have to have in the open the benefit and the risks, things don't always go right, the private care centres tend to filter off the straight forward cases and won't accept referrals for cataracts for a hip replacement for somebody with more complex problems. that makes up a lot of population as we have an ageing population. we need to know what is the evidence, what are the cost benefits, how much time do these more difficult cases go wrong and are referred back to the nhs as dealt. sol

think people could, might be reassured by more openness about the statistics, what is happening. i concur that we need to have access to investigations that can help rule out serious causes of common symptoms. which is a lot of our work. so we hold a lot of our work. so we hold a lot of risk in general practice and one of the things that can help is continuity of care. if we know our patients well, we can interpret a new symptom in light of what has happened to them before. we know the family and what is happening in their lives. having access to the patients who need those complex scans or need urgent care, i think if we can, the doctor who knows them well can refer them quickly. knows them well can refer them cuickl . , ., knows them well can refer them cuickl. ,., , quickly. loads of people caettin quickly. loads of people getting in- _ quickly. loads of people getting in. you - quickly. loads of people getting in. you have - quickly. loads of people | getting in. you have said quickly. loads of people - getting in. you have said some valuable stuff. let me remind people that he is going to say

that the nhs exhibits the symptoms of a chronic illness and he will reverse the decline, make it fit for the future. it sounds like a visionary call to alls. others will say it is the usual buzz words. we will see in the weeks to come. ed, what happened to you? to come. ed, what happened to ou? , ., you? good morning. on new ear's you? good morning. on new year's day. _ you? good morning. on new year's day. my _ you? good morning. on new year's day, my mum, - you? good morning. on new year's day, my mum, who i you? good morning. on new year's day, my mum, who is| you? good morning. on new. year's day, my mum, who is 92 with mixed dementia, had a fall in the care home and an ambulance was called. she was taken to peterborough hospital and we spent six and a half hours in the back of an ambulance before we got into the hospital to start her treatment. at the time, we didn't know that she had a fractured vertebrae, the hospital staff obviously through the scans and everything found that out. and

once she had been moved on the ward, the time that was wasted by the nhs, so for instance once somebody like that is released back to the care home, they then go into a system called a virtual ward, which sounds good. somebody comes out to the care home and they are cared for as if they are actually in a ward. which is great. somebody turned up at the care home, but my mum was still in hospital. so nobody�*s talking to each other. my point is, if you have been in hospital, after major surgery and you're there over a weekend, you will notice the number of doctors drop down and they're feeding injunior they're feeding in junior doctors, they're feeding injunior doctors, the doctors higher up the food chain are off. minn; doctors, the doctors higher up the food chain are off.- the food chain are off. why is that do you — the food chain are off. why is that do you think? _ the food chain are off. why is that do you think? their - that do you think? their position _ that do you think? their position they _ that do you think? their position they hold - that do you think? their . position they hold possibly. they're senior. they probably

don't get involved in the shift system. but my, one of the ideas i have got in my industry, i work shifts. we work public holidays and all the other stuff. doctors do as well and they do a bloody good job. you will notice at the weekend the numbers drop down. if doctors were put on a four on four off shift, they get a decent life balance in that shift. they can do four days, four off, four nights, four off. time to do overtime to make up the short falls of doctors that might be ill #24e78ss. themselves. but —— but the nhs should be dismantled, because it is broken. it is not fit for purpose. what- broken. it is not fit for purpose. wha broken. it is not fit for --urose. whau~ ., ., purpose. what what you have said is sacreligious _ purpose. what what you have said is sacreligious to - purpose. what what you have said is sacreligious to many . said is sacreligious to many

people. it said is sacreligious to many --eole. , ., said is sacreligious to many . eo . le, , ., ., said is sacreligious to many eo le. , . . . ., people. it is, i have had ma'or surue people. it is, i have had ma'or surgery and d people. it is, i have had ma'or surgery and the d people. it is, i have had ma'or surgery and the nhs �* people. it is, i have had ma'or surgery and the nhs have h people. it is, i have had majorl surgery and the nhs have been brilliant. but in its present form it is broken beyond repair. form it is broken beyond reair. �* form it is broken beyond| revonir-_ it form it is broken beyond - repair._ it is. repair. beyond repair? it is. the system _ repair. beyond repair? it is. the system you _ repair. beyond repair? it is. the system you would - repair. beyond repair? it is. - the system you would implement is private health care. now i know people are going to go mental at that, but so the people that are earning a decent wage, you would pay your private health care, and then let's say for argument�*s sake, you would be asked for an extra two quid, whatever, that extra payment that you make the people that are in decentjobs, would be put into a social fund for the people thatjust cannot get off base. for the people that “ust cannot get off bash for the people that “ust cannot get off beset get off base. ed, you have put it out there. _ get off base. ed, you have put it out there. i _ get off base. ed, you have put it out there. i want _ get off base. ed, you have put it out there. i want to - get off base. ed, you have put it out there. i want to move i get off base. ed, you have put it out there. i want to move it | it out there. i want to move it on. not because of what you said, i think that extra payment that you make the people that are in decentjobs, would be put into a social fund for the people thatjust cannot

get off base. ed, you have put it out there. i want to move it on. not because of what you said, i think that is called in the phone in vernacular, you have got �*em going. of course you have. it is something we hear, keir starmersaid in his article, the nhs an original idea copied around the world and looking in the comment section, a lot of people say they have insurance systems in other countries in europe, which are much better value for money. i understand your argument, some will even agree with it. debbie, hi, what is your point?— with it. debbie, hi, what is your point? hi, i “ust like to mention * your point? hi, i “ust like to mention about _ your point? hi, ijust like to mention about the - your point? hi, ijust like to mention about the bed - your point? hi, ijust like to - mention about the bed situation that we were talking about earlier on. my local down ship had a community hospital which was built in 1896. it had a community hospital which was built in 1896.— was built in 1896. it was demolished? _ was built in 1896. it was demolished? yes - was built in 1896. it was demolished? yes it - was built in 1896. it was demolished? yes it was| was built in 1896. it was - demolished? yes it was recently demolished _ demolished? yes it was recently demolished and _ demolished? yes it was recently demolished and replaced - demolished? yes it was recently demolished and replaced with i demolished? yes it was recently demolished and replaced with al demolished and replaced with a new health hub from what i can

gather. i wasjust new health hub from what i can gather. i was just point, just wanted to share how infuriated the community is and there was a march in 2022 to try and raise awareness about it, which i think was... i raise awareness about it, which i think was. . ._ i think was... i read about this. i think was... i read about this- it — i think was... i read about this. it was _ i think was... i read about this. it was in _ i think was... i read about this. it was in the - i think was... i read about - this. it was in the newspapers and things- — this. it was in the newspapers and things- i _ this. it was in the newspapers and things. ijust, _ this. it was in the newspapers and things. ijust, it _ this. it was in the newspapers and things. ijust, it is - this. it was in the newspapers and things. ijust, it isjust- and things. ijust, it isjust something that isjust and things. ijust, it isjust something that is just making me so cross, when there seems to be a need for beds in the community and we are bringing, want to bring health care into the community and they're taking that availability away. it just doesn't taking that availability away. itjust doesn't make any sense to me. i was wanting to share that. i to me. i was wanting to share that. , , that. i suppose if you were keir starmer's _ that. i suppose if you were - keir starmer's communications advisor you would say, for him to say, that was then and this is now? , , , , is now? yes, but it is still takint is now? yes, but it is still taking the _ is now? yes, but it is still taking the ability - is now? yes, but it is still taking the ability for- is now? yes, but it is still l taking the ability for people locally. and so many local communities they're going to

have to drive miles to lemmington and stratford and wait and... lemmington and stratford and waitand... it lemmington and stratford and wait and... it isjust lemmington and stratford and wait and... it is just so lemmington and stratford and wait and... it isjust so much more important to have it in our local communities. i worked for a local charity providing hospice home at care and the elham badger is used by that. i have friends and family what used the beds for respite. that opportunity is not going to be there. ~ ., opportunity is not going to be there. . ., ., ., ., there. we are going to hear him at 10 o'clock. _ there. we are going to hear him at 10 o'clock. a _ there. we are going to hear him at 10 o'clock. a great _ there. we are going to hear him at 10 o'clock. a great call, - at 10 o'clock. a great call, dobbie. one of the things that we will emphasise is the push to more community diagnostic centres. and taken out of the hospitals and putting it into the community we will hear what he says before long. nicola in leicester, tell us your story and welcome.—

leicester, tell us your story and welcome. ,., ., ., , and welcome. good morning. yes, m son and welcome. good morning. yes, my son was _ and welcome. good morning. yes, my son was in _ and welcome. good morning. yes, my son was in hospital— and welcome. good morning. yes, my son was in hospital before - my son was in hospital before christmas with tonsillitis. that for most people is just some antibiotics, but he has another health condition and sometimes things hit him harder. he had five days in. on the final day, at 10.30 we were told by the ward round that that he could go home. he is a young adult. he is not a child any more. but we didn't leave until 6pm, because it took that long to get a letter to leave. we live over the road from the hospital and they wouldn't let us go. we could have come back and fetched it. my son has had to wait in hospital longer than he needs to, but more importantly what about the people that are waiting for a bed? ~ , ., , ., people that are waiting for a bed? ~ , ., ~' people that are waiting for a bed? ~ , ., i. ~ ., bed? why do you think that happened? _ bed? why do you think that happened? i'm _ bed? why do you think that happened? i'm thinking - bed? why do you think that| happened? i'm thinking now bed? why do you think that i happened? i'm thinking now it mitht be happened? i'm thinking now it might be cue _ happened? i'm thinking now it might be cue to _ happened? i'm thinking now it might be cue to the _ might be cue to the administrators being laid off, from what i heard earlier, but

i don't know why it took so long to type out a letter. thank you very much. mary in warrington, mary not real name. good morning, mary not real name. what would you like to say, your prescription for the nhs? i say, your prescription for the nhs? ., ,, say, your prescription for the nhs? ., ~ ., , say, your prescription for the nhs? ., ~ ., ., say, your prescription for the nhs? ., ~ ., , ., nhs? i worked as a private contractor. _ nhs? i worked as a private contractor, because - nhs? i worked as a private contractor, because i - nhs? i worked as a private contractor, because i was i contractor, because i was contracted to a firm we managed differently. from what i saw in the offices and the finance offices, was some massive inefficiencies in management. people were... they were full of apathy from what i saw. some had health problems, which is fine. but it was the, there was no passion for their work. when i suggested things, they would say we will wait until what

ever manager comes back from holiday. but i said you could save so much if you implemented this now. one things i came up would have saved them 21,000 in six months. they were going to wait six weeks to speak to someone. otherthings wait six weeks to speak to someone. other things i would suggest, one of them did say, i'm just hear until half four and then i'm going. i thought, if this has been run as the same as industry, this would have been a different office and a very different passion for. i and a very different passion for. ., �* , and a very different passion for. .,�* , ., for. i don't recognise that from my _ for. i don't recognise that from my experience - for. i don't recognise that from my experience with | for. i don't recognise that i from my experience with the sfaf on the wards. —— staff on the words. sfaf on the wards. -- staff on the words-— sfaf on the wards. -- staff on the words. no, no. absolutely not. the words. no, no. absolutely not- once _ the words. no, no. absolutely not. once you _ the words. no, no. absolutely not. once you get _ the words. no, no. absolutely not. once you get through - the words. no, no. absolutely not. once you get through to l not. once you get through to the health care it is fabulous. for me, from what i saw was the management above that and that is where the inefficiencies were. if that was a sort of at that level, surely that could be brought down to managing the

ward level in the same fashion? it sounds like a real low morale situation, which is itself a fulfilling prophecy? yes. thatjust does come from management and that was my experience. from where i had come from and all the other contracts that i had been on, i had never seen that, it wasn't just in one hospital, it was in more than one. i think that there is definitely a problem higher up, because, yes, when you get to the health care, they are fabulous and i know they're stretched. in the actual offices above that and the managing of the finances, i didn't see that.— didn't see that. some interesting _ didn't see that. some interesting stuff - didn't see that. some i interesting stuff coming didn't see that. some - interesting stuff coming in. it is good that they, the powers that be, listen and they watch as well. mary, can't thank you enough. heather, do you want to add to anything you have heard?

i didn't hear all of the last call, but i heard her talk about inefficiencies and further up and everything. i worked in the nhs for 15 years. i canjust agree worked in the nhs for 15 years. i can just agree with everything that she says. i was nonclinical, but in my time in the nhs, especially over the last years, throughout covid, all i say was a top heavy system that was run by managers who wouldn't listen to the staff below them. would not listen to their expertise and wasted so much taxpayers' money on projects that never worked that constantly got replaced by other projects. as a member of staff it was frustrating, i went into the nhs to do my bit and you were never allowed to, because of the politics int nhs. while we need more money in the nhs, i would never disagree with that there needs

to be a shift in the management system. so that it is not so top heavy. system. so that it is not so top heavy-— top heavy. really, really interesting, _ top heavy. really, really interesting, echoing - top heavy. really, really - interesting, echoing somewhat wh mary said. susan, good morning. wh mary said. susan, good morning-— wh mary said. susan, good l morning._ ok. wh mary said. susan, good i morning._ ok. i morning. good morning. ok. i have a note — morning. good morning. ok. i have a note here, _ morning. good morning. ok. i have a note here, how - morning. good morning. ok. i have a note here, how long i morning. good morning. ok. i. have a note here, how long have you been waiting for a cartology appointment? —— cardiology. i cartology appointment? -- cardiology-— cartology appointment? -- cardiology. i was referred on 7th june 2024. _ cardiology. i was referred on 7th june 2024. i'm _ cardiology. i was referred on 7th june 2024. i'm trying - cardiology. i was referred on 7th june 2024. i'm trying to | 7th june 2024. i'm trying to work out- — 7th june 2024. i'm trying to work out. it _ 7th june 2024. i'm trying to work out. it is _ 7th june 2024. i'm trying to work out. it is a _ 7th june 2024. i'm trying to work out. it is a long - 7th june 2024. i'm trying to work out. it is a long time. | 7th june 2024. i'm trying to | work out. it is a long time. 31 weeks? ,, ., , ., weeks? shall i tell you the rest of the _ weeks? shall i tell you the rest of the story? - weeks? shall i tell you the rest of the story? please. | rest of the story? please. ritht, rest of the story? please. right. i — rest of the story? please. right, i collapsed - rest of the story? please. right, i collapsed on - rest of the story? please. right, i collapsed on thel rest of the story? please. - right, i collapsed on the tube at paddington.— right, i collapsed on the tube at paddington.- i - right, i collapsed on the tube at paddington. fish. i was taken at paddington. ooh. i was taken to st mary's _ at paddington. ooh. i was taken to st mary's a&e _ at paddington. ooh. i was taken to st mary's a&e in _ at paddington. ooh. i was taken to st mary's a&e in october 23 they gave me loads of tests and referred to me to hammersmith

and charing cross. they said i had heart block. after the tests, i said what happens now. they said, well, as you didn't come from a gp or consultant, go and find a cardiologist. did you hear that?— you hear that? yeah. i'm listening- _ you hear that? yeah. i'm listening. i'm _ you hear that? yeah. i'm listening. i'm wrapped. l you hear that? yeah. i'm i listening. i'm wrapped. the other bit — listening. i'm wrapped. the other bit of _ listening. i'm wrapped. the other bit of the _ listening. i'm wrapped. iie: other bit of the story, listening. i'm wrapped. "iie: other bit of the story, prior to that i watched my husband die in my kitchen.— die in my kitchen. oh, god. because — die in my kitchen. oh, god. because he _ die in my kitchen. oh, god. because he had _ die in my kitchen. oh, god. because he had five - die in my kitchen. oh, god. because he had five heart l because he had five heart attacks in a hour. i watched an hour of cpr and everything. he died the next day. i’m hour of cpr and everything. he died the next day.— died the next day. i'm so sor . died the next day. i'm so sorry- it _ died the next day. i'm so sorry- it is _ died the next day. i'm so sorry. it is a _ died the next day. i'm so sorry. it is a great - died the next day. i'm so sorry. it is a great worryl died the next day. i'm so i sorry. it is a great worry to me. sorry. it is a great worry to me- so. — sorry. it is a great worry to me- so. i _ sorry. it is a great worry to me. so, iwent_ sorry. it is a great worry to me. so, i went to - sorry. it is a great worry to me. so, i went to see - sorry. it is a great worry to me. so, i went to see a i me. so, i went to see a cardiologist privately and

people will probably shout out you can afford it. people make sacrifices to do these things. i'm 79 years old by the way. so i'm 79 years old by the way. so i went to see a cardiologist privately and he did the tests again and he, i have got a cardiac monitor implant in me now. done privately. you know what that is don't you i'm sure? . . ., what that is don't you i'm| sure?_ right, what that is don't you i'm - sure?_ right, well sure? just explain. right, well it is something _ sure? just explain. right, well it is something they _ sure? just explain. right, well it is something they implant i it is something they implant into your chest, so that if there is something a bit unusual, then the results go you know what that is don't you i'm sure?_ right, i i'm sure? just explain. right, well it is something _ i'm sure? just explain. right, well it is something they - well it is something they implant into your chest, so that if there is something a bit unusual, then the results go direct via my phone to my cardiologist�*s office and he will pick up anything adverse. how much did it cost you? well, now, how much did it cost you? well, now. i'm —

how much did it cost you? well, now. i'm lucky. _ how much did it cost you? well, now. i'm lucky. i _ how much did it cost you? well, now, i'm lucky, i have— how much did it cost you? well, now, i'm lucky, i have private i now, i'm lucky, i have private health insurance and that did cover this. health insurance and that did coverthis. it health insurance and that did cover this. it was about nine grand. cover this. it was about nine trand. ., ~ cover this. it was about nine trand. ., . ., cover this. it was about nine trand. . . ., ., , grand. yeah. we do not praelise the ex-pence — grand. yeah. we do not praelise the ex-pence -- _ grand. yeah. we do not praelise the ex-pence -- realise - grand. yeah. we do not praelise the ex-pence -- realise the - the ex—pence —— realise the expense. we the ex-pence -- realise the expense- w— the ex-pence -- realise the expense. w expense. we well, now, i'm luc , expense. we well, now, i'm lucky. i— expense. we well, now, i'm lucky. i have _ expense. we well, now, i'm lucky, i have private - expense. we well, now, i'm lucky, i have private health. lucky, i have private health insurance and that did cover this. it was about nine grand. yeah. we do not praelise the ex—pence —— realise the expense. we have done recently a phone in on veterinary care, the price of the drugs that, the price of the drugs that, the cost of the procedures gives you an insight if you have an animaland gives you an insight if you have an animal and that is private health care, just gives you an insight of how much this all costs. so we will find out if keir starmer is on the money in a few moment's time. i'm sorry about what you went through. and how... how are you now? ~ ., ,, through. and how... how are you now?— 0h- - through. and how. .. how are you now?— 0h- now? well, i collapsed. oh. i live on my — now? well, i collapsed. oh. i live on my own. _ now? well, i collapsed. oh. i live on my own. since - now? well, i collapsed. oh. i live on my own. since my - live on my own. since my husband died. ijust... i use

my health insurance, it was £12,000 thissier. —— this year. but what price is there on life? i want a little bit longer, basically. you're havin t longer, basically. you're having % _ longer, basically. you're having % fleg _ longer, basically. you're having % fleg mattick i longer, basically. you're i having % fleg mattick about longer, basically. you're - having % fleg mattick about it. this is what my friends say, they say, when is the book coming out? i'm working on it. i'm working on it, believe me, i'm working on it, believe me, i'm working on it. i could be hear all day talking about my experiences in the nhs. don't get me wrong i have had some good care in the past. but at the moment, this is is so important for me and nothing's happening. my private cardiologist has sent me an e—mail saying you're due a check—up. ok, that is another

500 quid. i pay up or die. that is the way i see it. that is the way i see it. i tell you another thing, the way i see it. i tell you anotherthing, i the way i see it. i tell you another thing, i have had three surgeries in 2a all of which i had to pay for out of my pocket or via my insurance, because i waited between three and five years for surgery. so i'm a little bit unhappy. i may not sound it, buti little bit unhappy. i may not sound it, but i am.— sound it, but i am. you're a tenius sound it, but i am. you're a genius at — sound it, but i am. you're a genius at understatement. | sound it, but i am. you're a| genius at understatement. i don't know what to say. i know there are, with the massive caveat there are fantastic people in the nhs. i caveat there are fantastic people in the nhs. we people in the nhs. i know. we have heard _ people in the nhs. i know. we have heard from _ people in the nhs. i know. we have heard from the, - people in the nhs. i know. we have heard from the, about. people in the nhs. i know. we| have heard from the, about the administrators and we have heard insights. we are going to heard insights. we are going to hearfrom keir starmer heard insights. we are going to hear from keir starmer very shortly. his prescription for

the nhs i will have to cut you off in a moment or two. seconds or minute. what is your prescription for the nhs? what needs to happen. his prescription for the nhs? what needs to happen.— prescription for the nhs? what needs to happen. his is the me? me. no, it _ needs to happen. his is the me? me. no, it is _ needs to happen. his is the me? me. no, it is the _ needs to happen. his is the me? me. no, it is the extraordinary i me. no, it is the extraordinary susan. where _ me. no, it is the extraordinary susan. where i— me. no, it is the extraordinary susan. where i work, - me. no, it is the extraordinary susan. where i work, i- me. no, it is the extraordinary susan. where i work, i work. me. no, it is the extraordinary susan. where i work, i work in tolitics! susan. where i work, i work in politics! 0h. — susan. where i work, i work in politics! oh, dear, _ susan. where i work, i work in politics! oh, dear, it— susan. where i work, i work in politics! oh, dear, it is- politics! oh, dear, it is ironic. i politics! oh, dear, it is ironic. ., �* ironic. i won't delve further, ou ironic. i won't delve further, you are _ ironic. i won't delve further, you are welcome _ ironic. i won't delve further, you are welcome to - ironic. i won't delve further, you are welcome to come i ironic. i won't delve further, | you are welcome to come on ironic. i won't delve further, - you are welcome to come on and tell us more any time when we discuss this again. we heard from gareth in newcastle, listen, thank you. i will come to gareth. thank you for listening and watching on bbc news.

live from london, this is bbc news. a pledge to cut nhs waiting lists — the government promises more patients in england will be treated within 18 weeks — but leading medics say gps and hospitals need better funding. a yellow met office weather warning for snow, rain, and ice across the uk —. and in some places, a risk of flooding and... the brutalist, baby reindeer, shogun and emilia perez top the golden globes�* winners list. the government is promising to cut the number of nhs patients in england waiting more than 18 weeks for treatment.

they aim to reduce the total by nearly half a million — by the end of march next year. reforms to enhance patient choice, as well as more access to community diagnostic centres and surgical hubs, are part of the plan which ministers say will help them to achieve their promise — and go towards hitting a key labour election pledge. our health editor hugh pym reports. getting checks and tests closer to home, and more quickly. that's the aim of the network of community diagnostic centres in england. examples include scans and endoscopies. as part of the new plan to cut waiting lists, opening times will be extended to 12 hours a day, seven days a week, so more work can be done away from hospitals. the nhs app will be upgraded to allow more patients to book treatments and appointments. it will also make it easier for people to exercise their right to choose an nhs or private provider for their care. for the head of nhs england, amanda pritchard, it means more control over the process for patients and a more efficient health service. we are really ambitious

about continuing the progress that we've made on reducing the longest waits for care now,