emotional scenes after another three israeli hostages busloads of released palestinian prisoners. local medics say five needed immediate hospital treatment. them as craig and lindsay foreman. in kent on friday.

bbc money box's dan whitworth has this report. meet melissa and jennifer, just two of thousands across britain who have had to fight against new bills to stop me complaining. i didn't know about back billing, so i initially complained to the energy supplier about the bill, allocating to my bill. so eventually i got in touch with the ombudsman.

inaccurate readings. following a bbc investigation, the chair of parliament's demanding the regulator makes the abuse of back billing rules he goes on to seek ofgem's intervention here to really help and support their customers and where - they get it wrong, of course. of course, we all. apologise for that. i think it goes far deeper than

people that have come forward. of people that are like me, aren't aware that back started to pay the money back. lets to and another three israeli hostages have been returned me [5mm brins to 21» brin -s to 21» the m m was an reunion �*all were involved but especially whose wife with their w "mm; " when pregnant with their child when was captured by he home to a: home to afone—year—old

returns home to a one—year—old daughter. this the moment oeoghteri�*fhis is the moment his oeoghteti�*fhis is the moment his family witnessed ifiéi elsi fsmilg fiiifiésséfi iii? were ifiéi he. fsmilg fiiifiéiééfi iii? were cheering him in return s in return 369 palestinians been released from israeli it is the sixth eestedv; !t is the with math , any ceasefire this them in the bank. the errieing in the heist eshk; thef’ " ”' '” has errieing in the latest eerie; the’ " ”' '” has both red cross has criticised both israel and hamas in their conduct on this exchange, eeheeet on this eeghéhseg— , ., �*all eeheeet on this eeghéhseg— , ., �* all transfers eeheeet on this eeghéhseg— , ., �*all transfers to a " tladignified: ' " 7 la dignifiedand' n 7 l a dignifiedzandprivate pa ul paul this infamiliar in familiar scenes, there is no chaos this but .°f. . 7 w zof military: 7 z 7 w z of military strength scenes of military strength and bureaucratic niceties. last week's were gaunt and week's hostages were gaunt and but three emaciated but the three hostages today appear to be in

shape. i am finally shape. i am iihaiii; ah better shape. i am finally an sunlight he says, his voice in words may or cracking. in words that may or may have his own he may not'have been'his'own he on all may nothave been'his'own he on all the to called on all the leaders to keep the ceasefire in aviv, -ei -“ tel aviv, after a week of uncertainty, a wave of relief. this in jeopardy, injeopardy, now it in jeopardy, now it is was injeopardy, now it is again. of working again. nearby one of hostages friends thehostagesfriehdsgathe-�*ea , , witness the moment. after 500 days almost 500 days the emotions are raw. his brother is still held ' ' ” held nobody 7 n oi’ for if he ” fo'r’if’iie'hif”; 7 ” igorriifherwillbeif 7 77 oriif he'kiii'fiééigsgea. 7 7is77 o7r7i7f7 he7wil7l7be7r7elea7sed. is bittersweet l be released. is bittersweet because ased. is bittersweet because every comes back we time somebody comes back we are... we want to be happy but are... we want to be happy but are thinking about everybody we are thinking about everybody else who is left are

else who is left behind and are not in the first stage. we do not in the first'stage. we do know if the second stage be carried 7 be car7d out. as 7 be carried out. as the 7 will be carried out. as the hostages came israel hostages came home, israel released most were released prisoners. most were heading back to war fiandfui mm a7rrive7d77777777 mm a7r7rive7d7h7e7re 7 west 7 west bank, dozen prisoners all serving two dozen prisoners all serving life are being 7; 77 to egypt. is is still for israeiis egret-ta: fer erst-heave this morning balestinians this morningwill a source of have become a huge source of tenet“... this have become a huge source of teliefw... this is relief. everybody knows this is still a fragile arrangement for who know the most some who know the most difficult moments are to difficult moments are still to come.

in kent. attention has focused on dark car over soldier beyond 7 beyond to the police andeeafendhethe oe'i:e they have been yeflcle. they have been doing of fingertip search something of a fingertip search of the pub car park within the .,.,.,,,.;f,,, ., 77 7ofhours.77 77 grog... the 7 77 77 some the three overlooks green here live village who live in the village the quiet, even. as you said, even. as you last night around seven o'clock last night gunshots were heard out gdnshotswereheard ringing odt one shouting. the sounds oi

that was heard a woman's voice. that was heard across the diners in across the street. diners in public were asked to leave . t°7 to if man who also and to go home one man who also g; the parish council 5'5 eh the ear'ih efiehé'l 7 to he saw i we he saw. we looked i and as he saw it. we leaked—sot and— whole as he saw it. we leaked—sot and—l - whole nfi the poiice car has there off. the police car was there and with flashing and the ambulance with flashing lights was there. they were busy. lights was there. th , , bus . hour very busy.jg'§eltg mthrrrthe - hour kent— very busy.jg'§eltg mthrrrthe - hour kent police - very busy.jg'§eltg mthrrrthe - hour kent police have a in her was a in her was shot a in her 7was shotand in her 7was shot and 7seriously her and 7 and died at the injured and died at the scene. they have said that knew fled to and is to ar there to j; ar there is o z, ar there is a z, ar there is a manhunt the ar there is a manhunt the suspect is a manhunt the suspect in a manhunt the suspect in this anhunt . in what teelew ~ w . . sheeting in what has become a e in what becomelzee... ~ w . , e in what become a ~ w . , sheeting in what has become a murder investigation. police �* investigation. police murder investigation. police said in their statement that in statement that inquiries are ongoing to

to site eff ’ f 7 es aell” all persons identify and locate all persons identify and locate all persons potentially involved. released a statement the family of a british the family of a british couple detained in iran couple detained in iran have named them as craig and lindsay foreman. the the two 7 who were on a bike tour around the world — were arrested injanuary were arrested injanuary when state—run iranian media when state—run iranian media �*security charges'. earlier the foreign office earlier the foreign office released a statement our correspondent graham satchell, told us what this the family are determination to reunite them. it has caused a good deal of

bein: held in custod mg - being held in custody and l are beingheld incestody and on this on fortunately is not there have been enesealethere—haee e%eeeeee before, most like this before, most noticeably perhaps �*the was 7 was in 2022 in prison

77 7 77and7w7ee7kly7 ts of took and wees, 7a}; sitsstse’gaiaee' 7 7 is i of took as; p is i 3, lg ou ose .% ou can year ye iiie men, �* factors 7 7 7ia7ct7ois7 av; �*factors have raised and otherfactors have raised it. and other factors have raised it. �* obviously something that we should —

obviously something that we should sis: implications have profound implications for the nhs — have profound implications for the nhs for �* public the services. the king was handing over a card _ will