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eyes. program today our guest is natalya sakharchuk head of the public relations information department of the ministry of internal affairs of belarus andrey kovalyov head of the main directorate for combating cybercrime of the ministry of internal affairs belarus, we are not the first time meeting in this studio, in principle, the topic of conversation. seemed to be beaten up enough. we hear transport. when we get home or go to work, we hear on the radio on tv that the scammers have again become active again deceiving people, what is happening is it really a scam, despite the

fact that we talk so much about it , cyber ​​telephone thrives and continues to deceive. unfortunately, you are stating the correct fact. this is the rise of scams in general. you know far. no need to go for literal example. yesterday. somewhere around 8 pm. i hear a call on my mobile phone, my good friend says, natasha tell me, she says, they really tried to divorce me or is it true. i say tell me what happened. she says a person called her, and on viber, and began to imagine that i am a shaw detective of the minsk main department of internal affairs that, on your behalf, he is trying to take a loan from a bank and carry out some operations from a bank card. she says, please come urgently to us. subdivision. she says, you know, i don’t have time to come to you, she says, send me a summons, she says, something clicked. i understand that, probably, most likely a divorce. but he says, he spoke so convincingly, that is, it had a

real psychological impact on her, that right now they will take a loan, that she will lose a lot of money and so on. after when she said you were sending a subpoena. he says, you know, while we came, and, he says, the timbre of the voice is already changing. he raises. so far, we have come to you with a summons, he says, all your money will be withdrawn from you. she says, well, you know, she says, let's call you later, she says, and i'll find out some questions now. then she dials me to tell the situation. i say of course, i say, they tried to divorce you, he says, you just did the right thing, that you stopped the conversation, hung up and the most important rule that all our dear tv viewers who are watching us now should remember and tell their friends and acquaintances close relatives, employees of the internal affairs bodies do not call you on instant messengers on their official issues. if we need to find you. believe me. we have all

the data and we have, first of all, the official telephone numbers. well, the scenario has changed before, they called and told that relatives got into an accident. that is, this scenario changes, how it generally works every six months, how often do you need to understand that fraud today . this is the most common type crimes in the world. uh, if not unique, absolutely not. well, if we look a little into history, there used to be gypsies on the streets. yes, but it was definitely some kind of manipulation of the thimble and remember, if the two thousandths, and so on, and fraud in general a very interesting type of crime, and it changes very quickly and rapidly. uh, here we were talking about one situation, there are actually a lot of situations, and about once a month some other fraud appears on the territory of belarus, which has changed its form, first of all, and a new look, first of all. uh, again, everything is in our carelessness of information, personal personal it is a lot of it

everywhere on the net. we don't think it's where our children are placed. where we studied photography , some acquaintances and so on, of course, so it's all publicly available. it's all online and you don't need a lot of intelligence to collect it all in any person, because there is an opinion now that no means no, yes. it is customary to get a job by filling out a questionnaire, but now everyone is looking, where do they immediately go to look on the internet, right? what what are you do you live? what are you doing, therefore, scammers, they very quickly rebuild it to a person, and to deceive how they manage to breed this for money, especially for such large sums. as i understand it, the most important thing is to get your attention to get your attention. this is, as natalion already said, either the timbre of the voice, or some kind of stressful emergency, or information is given that funds are being stolen from your account. you, uh, given the fact that you need to save at least something to take some action measures, you start to think

out of the box and you are immediately brought to a certain model of behavior by good psychologists. yes? of course yes, more outwardly they said that, and in connection with the special operation in ukraine , scammers began to call us from ukraine. yes it is, indeed. at first he was a special operation re. a sharp decrease in fraud in general and in general everything that is connected, say, via the internet, but by the end of the year, everything began to even out when the russian federation carried out certain actions on the territory of ukraine. uh, the number of incoming calls. she changes drastically. and we have reliable accurate information where the call centers are located. how many of them what do they do? this has already been voiced more than once, but again , we cannot talk about everything, even today, because operational-investigative actions and certain developments are ongoing. uh, sooner or later, anyway, we delay them. you today an interesting entry. we definitely need it. now

we’ll show it on air, but it turns out that, sometimes or not sometimes, and the work of a fraudster becomes directly official employment. it's kind of a cover. in order to create a legend, a person is taken under some kind of trading store. he can be a manager. he can be some kind of specialist consultant whoever gets a work book. yes indeed, but money is paid. see wages. this is the screen behind which the entire fraud industry is hidden official semen. i think let's listen to a fragment of this conversation now. the top ones can be earned officially, as if they are even gaining. yes cool. they even have records of their labor, of course, of course, yes, it's cool. the center of the shopping store our cops are paid for the fact that they cover us all the cops. we like to

cover half the price of ours, so to speak, the patrol police have good money, it turns out that we are the one who trains our people, he is a psychologist in the profession, and, like, he teaches that in everything. well, how to put pressure on a person so that he agrees with me seems hmm to lead a person to a loan, download it to an incomprehensible account and tell him that, like, he repaid this, that it is necessary to renew a person, what is necessary, as it were, well, i don’t know, you won’t call the first phone. the operator and everything, in general, there is a program that is, uh, and passport data is. there are these programs. well, like, why, if you can, just find out everything from a person, let’s say it doesn’t mean if a person asks some kind of uncomfortable question then, well, i must say. now people are asking, they are all

the same. well, as we call fences, that is, questions have answers in our speech, now we have a speech open on the computer, according to which you speak and, uh, all fences for everything questions. there are answers. yes, absolutely any question has an answer, because for 4 years we have been calling on this topic and, probably, here all questions have answers. this conversation is quite revealing. we understand perfectly well that this is, in principle, an organized, stable group of people who are well trained by their superiors. well, based on their words. yes , the fact is that at the moment, well, there are not as many call centers on the territory of ukraine as it was, of course, before the start of a special military operation, but nevertheless, they have a place to be the record that we have now listened to, unless, of course, you hear everything that was said there. it clearly tells about what gets officially hired and the more you bring with you. people, so it will be

better and they work there, not only young people, somewhere certain. uh, the age category is somewhere around 20 dash 35 years old. well , it was also said that he brings his parents. there are almost grandfathers, grandmothers and so on. that is, one person must bring in the region of 10-15 people so that you understood these people come, they are given, as they say, a turnkey computer and conducts a training procedure with them, then someone remains directly in the call center. someone conducts already independent. let's say a function. yes, someone is already doing independent work, that is, someone is doing all these things at home, someone is filming certain things there, but at home, so that they know less, as they say. same neighbors, who 's doing what? well, the bottom line is that their earnings come, well, on average, up to $ 5,000 a month, we currently have information. already an audio recording, where

one of the employees clearly says that yes, he says, i’m working and 50% i’m being deducted. she has an army to purchase, there weapons and needed further for them. as they say there are some things needs products and so on. that is, in this way. you correctly said that a certain, uh, pyramid works. in the truest sense of the word, a pyramid that deceives our gullible belarusians. that is , it turns out that they are deceiving us taking our money. they're just a part of them spend. then, directly for your needs on the needs of the state, before the start of the program, natalya mikhailovna, you talked about the existence of statistics, how gullible belarusians are and how much fraudsters have already managed to deceive our people. there are such statistics. yes , there are certainly statistics, there is a number of fraudulent ones every year, they increase directly through the internet, or how is it used? to change the method uh,

divided fraud. uh, in general, fraud is usually divided into several types directly by those that my unit is engaged in, criminal investigation officers and employees in the fight against economic crimes, depending on the form of the method. uh, what form of ownership this or that is already engaged in the subdivision, because there are a lot of specifics, technical specifics and legal specifics, on our line is fixed. eh, both rise and fall. and all this is connected with a number of factors, first of all, what is happening on the territory of the country itself with some kind of economic political questions about what is happening with our closest neighbors in the world as a whole, and turning off swift it would seem that the payment system. it played positively for the belarusians, because the number of machinists decreased for a certain period of time, until they reorganized and found new states and a way to withdraw funds. that is, here is a detachment of factors and causes - this affects, uh, cybercrime in general. a series of fraud, as

it were, if we already say so, and their uh of the total statistics is more than 17% the share of all country's crimes. this figure is constant, but varies from year to year. we started with numbers over 30%. then through prevention through the media. we nevertheless conveyed to people the minimum that must be observed to be ideological in order not to become a victim of cyber-scammers, or scammers in general. and what is the amount? how much the scammers managed to profit from in the end, the amount constantly varies, but today we can say that the amount is more than 18 million rubles. but the year is not over yet, everything is ahead and it’s not a fact that our citizens will not fall for the so -called divorce fraud. the amount does not increase, and so, by the way, in continuation of the topic about the fact that the year is not over yet. a new type of fraud has begun to gain popularity in our country, they announce it right on the air of your program. view, unfortunately, a scam

that our dear viewers today are very actively defrauding our people for money on a social network that, according to analytical data, ranks second in popularity, we are talking about instagram and purchases of a different nature are made. only, literally in the last 24 hours, four people contacted, the victims, who, for example, ordered a beautiful fluffy new year tree via the internet. they came to the post office and took it away, and there it turned out to be just a piece of wood and such fraud is gaining momentum for the buyer. that's right, so yes, absolutely give gifts. therefore, if you want you to have a good new year 's mood and the money is intact, look from whom and what you buy. moment, especially before the new year, there are quite a lot of christmas bazaars where you can come and take yourself a fluffy beauty that you

need, please, today a huge amount is provided in shopping centers. let artificial christmas trees give gifts, plus everything, of course , discounts are made before the new year. so it's better to come and choose with your own eyes than for something gives absolutely right. what are you ordering. through the internet you come to the post office. you pay , you come home, turn around, and then op and one big upset, so the first one doesn’t in no case do we let ourselves be deceived, the second is we don’t spoil our new year’s mood and are attentive to what they offer and who is calling, of course, that’s about calling. i think that we will continue this issue and do not forget that cheap does not mean high quality. why does everyone fall victim, because, as he said, he is also new year's and very bazaars, everything else for beautiful pictures, as a rule, a fake is hidden, because it is cheap. what attracts the price and everyone pecks at this price, because the new year. some discounts sale cheap can not be

of high quality there are some new forms of fraud that are worth paying attention to. and where else do you need to be careful. yes, of course, you need to carefully be everywhere and always, as natalya mikhailovna already said, social networks are dating sites. they have a place to be still relevant. it would seem that. yes, uh, people spend a lot of time online on various resource sites. now it is very fashionable i will not advertise this or that network. it has become very fashionable to get acquainted or in general, start some kind of conversation, a dialogue on the network. eh, contacted dialogue. everything is fine, like a boy girl. again, i speak for the avatar. anyone can hide. yes, a guy can introduce himself as a girl, guys, and the nickname that is indicated is not the fact that he corresponds in general to a physical person that exists. eh, basically a child in general. this may be a child, a conversation began, a communication began , let's call it so, the girl invites the guy with vladimir to the theater. says today i saw such a show. there is a

cool link on tv and i send this link ahead, i will order tickets using the link. he is already in euphoria, everything is already generally harmless. everything is beautiful. everything is fine. all communication is the romance of the theater. yes it would seem that everything goes perfectly through the link, without thinking about anything it gets to certain resources , malicious ones get access to it either from remote banking in the remote banking system , or someone else's mobile banking, in addition to the funds that are stored on his current account, they also take loans on his behalf. so. it's just a thing of this time there are more and more young people. many of them do not apply, because , well, it simply hits the male ego, there are girls who are also caught. oh, unfortunately, until now, some military man has finished his service , earned a lot of money and the area is to transfer them to belarus. yes, and it’s only longer today that all this continues and takes place. therefore, the form of fraud

is constantly changing as soon as we talk about something. we agreed that there is, but this form does not need to be done. this, this, everything has changed absolutely, only the picture is new, but it brings out a person, again, like this. here, it's okay, we keep up with them completely and punish the slogan. those who directly offend our people. 16 best teams and 48 favorites from all over the country, what will win strong nerves or emotions? no one here knows what will happen in the next minute. this makes the four elements even more interesting, which the participants must cope with. i like the element of air and

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and we talked at the beginning of the program that psychologists are working very seriously, who find the very buttons that you need to press so that a person opens up and gives his money, and you spoke before the beginning of the program that there is a whole special algorithm, it really is, that is, they work. not just on a whim. yes, this is so, again, i repeat, not about everything. we can’t talk about everything, because a number of operational and technical measures are ongoing. yes, a whole network has been built. so we call the whole class of training. e levels. uh, trained specialists, it's quite difficult to talk to a person, see eye to eye and incline him to certain actions to a certain behavior, but by voice by voice timbre by personal personal information. if i tell you about something that happened in your life, and i find out in this network from open sources. you won't have any doubts. eh, what am i? i try to cause you

some harm or inconvenience. first of all, i am beginning to win you over by quietly laying it out on certain things. uh, what psychologists are 100%, uh, again, very strong and tight. we communicate and interact with them for various reasons and expose and establish, therefore, even tried, uh, to offer their services on the territory of the republic of belarus by the way, yes, i almost managed to get a job with them to help them sit down . e, how to speak with what voice? what information to say that you did not have a moment and doubt, she talks to you in a pretty voice. the girl switches you to specialists. this is already being said by a man, and so that you don’t have moments at all, he will switch you to

head of department. it’s the business of the bank’s security service or some kind of metropolitan police department that is so masculine, uh, in a serious voice will say do it, there will be such questions, that is, people gain different timbres of voice according to age, different manner of conducting a conversation, presentation of information is different for everyone. and then , as they themselves say, there are fences , these are difficult questions that can be asked, tortured by a potential victim and already an answer algorithm, what to do in such a way as to persuade you anyway, e, to one or another action that they need. when a person's question arises, he says, i will not do a certain timbre, a certain voice, certain words. but it can be studied rudely, a command is given to a person, everything is turned off, and he performs. so the most interesting thing is that recently even here according to these records that our operatives received. yes, they were provided by andrey vasilyevich, i want to tell you that quite a lot of rudeness prevails there

literally this morning. uh, one of my colleagues comes and tells this to my mother-in-law, she says, called the home phone and said, it means your daughter got into an accident and so that she does not become the culprit and a criminal case is not initiated against her. do you need, uh, to provide funds there in the amount of such and such such and such? she says, what are you saying? yes, he says? right now we are handing the woman’s phone to our daughter, she’s just beating in hysterics, mommy, dear. i got. help me bad teeth knocked out there, i do not know, barely talking lip. i'm to blame. i hit a man there, please says tell me says, i 'm in the hospital now, as a literate woman already clearly instructed about. how to behave in such a situation, because it is clear now the media is talking. yes, we are talking in the first place - it is said at home word of mouth they do not have money changers. she says yes.

my poor you. well, what can he say, get well soon and hang up, there are more such examples, but about rudeness. why they say, because her friend tells the situation too, that the phone rang, she raised handset, similar situation. your son was in a car accident. i'm talking about the water protector and so on and so forth. and she listened, listened , listened and said, listen, well, how long can you call and breed our belarusians ? they are starting to slowly breed them. and it starts to cause some aggression. absolutely right. that is, we are already starting a little as psychologists, but to unfortunately, we can't relax. yes, i'm not going to, because our main goal. naturally, as police officers and asked to activate and most importantly , protect and disclose. a crime that

harms health, including financial harm to our citizens at the moment , this place continues to this day, it continues, there is a fraud associated with ale mama if you remember, including my colleague and i on the air from the main directorate of criminal investigation raised this topic about ale mom. uh, the first calls appeared in the month of march at the moment. at the moment. we have a clear decline in concrete dynamics, but nevertheless, they still have a place to be the peak. i looked, yes, according to the diagram, that the month of may came to us, that is, the largest number of people were deceived in the month of may, then it already began to equal a little. now less and less less less less less less and less the situation is reminiscent of such a cat-and-mouse chest. yes, they come up with new scenarios. you figure out how to crack them, as far as a special unit to combat hypercrime. now they are equipped with everything necessary, i don’t know them technically.

probably, first of all, personnel in order to play this game ahead of the curve this process is constantly unconditional. there are certain software hardware complexes. some of the most advanced and best not only our countries, which are used by our colleagues around the world training. e personnel. we are constantly engaged, because as soon as we are somewhere, uh, we will rely on our laurels and merits, we we'll lose. e, as they say, operational scent, therefore self-education is constantly developing , constantly and unconditionally interacting with our closest colleagues, primarily the cis countries, regardless of the situation that is happening political and economic, we still interact with law enforcement agencies of other states somehow in an interview with the deputy minister. the ministry of internal affairs said that, following the example of our country, they are building systems in other countries. some sort of secret work. if you can speak them, we have.

what we share with our neighbors colleagues, first of all, this is the experience gained, these are the tactics and methods for detecting disclosure, because you need to understand that any cybercrime is any fraud through the network. it is very latent. many people do not declare that there is a crime in a relationship and call. e, as they say, they didn’t divorce them, they didn’t bring them to the model of behavior, they didn’t call they didn’t report. well , some people think it doesn’t matter that it may not be necessary, someone, on the contrary, calls and says that i am transmitting such and such for information information. today you need to understand that any crime any person, as i said, if the network is not, then it is not. yes , any crime, it leaves its digital traces, which are unconditional. it is not the first year that we have been accumulating, successfully analyzing and not dividing, therefore, first of all, what the deputy minister was talking about. this is the exchange of operational and technical information. not critical is the exchange of digital traces and their analytics. because once again i say any

crime leaves its consequences, any two-step protection is everything. a myth is a myth, because the internet remembers everything is correct. we have always said so, he says, remember the internet. remember, even if you later deleted it, as it seemed to you, anyway, in any case, this photo is his video. maybe someone has something left, everything can be restored piece by piece, it’s quite difficult, it’s almost impossible to serve in the cybertroops, but the point is that if we analyze the current year and last year. we have increased the number people who want to serve and that's wonderful. why because the main task of the police is to protect our citizens. as our head of the department says, it is better to prevent a warning than to reveal it later, so here our dear viewers

must remember. then, if suddenly something happens, and no one is insured, you will be deceived by a telephone scammer. yes, either there is a scammer on the network, or, god forbid, something else, some kind of crime, there is always a phone 102 in any situation you dial and do not charge. most importantly, the faster you call, the sooner you report, the more likely you are to find the person who offended you or caused you some kind of pain, so remember that the police are always there. thank you very much for a very informative conversation. i hope that it will help many to protect themselves on the eve of the new year holidays. thank you ukraine