problems drug addiction alcoholism domestic violence population children inhuman treatment of animals we are united by traditional values. such a meeting is already the third in the practice of cooperation between the church and the investigation and is dedicated to the year of peace and creation in our country. february kingdom of rain snowstorms and strong winds with gusts of 24 m/s, as well as an orange level of danger such weather will be on the weekend in belarus , a short dance of rain and snow is expected. air temperature. it will mainly fluctuate from -3 ° to plus three, and during the day the southwest is predicting even up to 7 heat on saturday night to service very half of the country. we are expecting heavy snow in sweeps. in the same place, ice-snow covered the roads with sticking in places and the temperature fund is said, saturday, sunday will be, well, close. uh, from will fluctuate from minus three

to plus three extra on saturday in the southern regions. the temperature will rise to 5-70. such an unstable weather map slightly above the climatic norm predicts the beginning of the working week without significant changes in the temperature background colleagues at 15:00. i say goodbye to you on this. all the best. good evening, this is the economic environment on belarus, one of the satellite tv channel belarus 24 today, we will discuss housing and communal services most importantly.

weather in the house. this refers to the warmth comfort quality of public services. and also their cost, where do the numbers in your fat bill come from? and how much do our neighbors who teach us how to live pay for the communal electricity? how quickly everyday problems are solved, what services 115 complain about. and how many squares this year will fall under overhaul, let's figure it out. today we have studio experts who are well versed in matters of housing and communal services. and just like all of us, we are consumers of utilities andrey khmel minister of housing and communal services of belarus oksana gaiduk deputy chairman of the standing committee on housing policy and construction of the house of representatives of the national assembly of the republic of belarus and vadim kitikov director

of the institute of housing and communal services of the academy of sciences of belarus doctor of technical sciences professor dear guests. good evening. good evening. hello, this issue of the economic environment promises to become the most popular, since the topic is close to everyone and we decided to immediately give the word to our people. what housing and communal issues are of most concern? belorusov and for what, thanks to the public utilities, our journalists asked the residents of different regions of the country the voice of the people on the country's main tv channel. let's see there are problems with advice, for example, which may sometimes disappear, maybe there are still problems with intercom, which also may not work for several days, when they just start turning on the heating. there are some questions a little with pipes. well, what's worse there is heated, for example, one of some kind at home. we were denied. you get cold when you enter the weight

of the fortieth house, chkalov there are no two entrances , knock on the light, don't knock, call and don't call uselessly, somehow a passage where the entrance is a basement. there was a lot of construction debris. well, we drove for 2 weeks , the mixer dripped. well, there were such questions, how quickly they resolved, well, not very quickly, but they decided to take out the garbage warmly, lightly. everything is fine. contact 115. if anything, if any applications, you just decide will be different and then airiness occurs. well, there was not, just hot water there, well, they decided, but not the first time. i live outside the city. we have our service on site, so all calls, a garbage collection arrive on time. we are also on time, in my opinion, they take it out twice a week, so we don’t have landfills with a trash can.

near each house are installed. if we had how quickly we solved applications for 115 in different ways, unfortunately, somehow they are not processed, but not so quickly. well, last year, for example. i fought for a month near our house, to have the grass mowed higher than the height, the child had roads cleaned well in the yards, i’ll say not very well, because if before there was one janitor per house, now it’s very hot . why, now a lot of it has been built in our yard. uh, a deluxe house, and we ran into the problem that now our house is in a lowland, and with heavy rainfall the water comes right up to the door. we addressed the housing and communal services e, us. we were promised to carry out design and survey work, which means that in order to solve this problem, well , the problem has not been solved so far. i have been living in this apartment for 7 years now, maybe sometime 20 years

ago there were some. i'm very happy with one right now. as you can see , there are a lot of questions on the topic of housing and communal services in our country, and we aimed at a fairly representative survey. we interviewed people not only in the capital, not only in regional cities, but also, uh, medium small towns of our country had a lot of questions. and when we looked at them, we tried to systematize them to highlight the most repetitive. well, in fact , we can conclude that the main leitmotif of people's aspirations is that, well, there are questions, uh, they are being resolved, but not always promptly. here andrey valeryevich tell me why it is not always possible to resolve such issues quickly. there are two questions here. the first question is certainly a question of particularity, because we must admit that there are still

examples here and there without economics. irresponsibility. we are with this. we work with personnel and there is a situation. eh, correcting in particular. recently, a law of the republic of belarus was adopted that allows its local authorities to appoint service providers. this saves a lot of time and, accordingly, these service providers are often state-owned. yes, they are easier to manage, we will talk about the administrative resource. today, this allows us to resolve the issue of better quality more quickly, so the year. i'm sure we'll see, the results are positive at the same time, however, the problem does not exist , it is a small one, i will not say that it is a critical non-payment for housing and communal services. well, for example today. we have seven percent of personal accounts, and these accounts in the country today are 4 million e. e, 7% have

debts for housing and communal services up to three months. what should it be? someone forgot, someone left. this is some kind of two pennies did not pay extra. he is already a debtor, along with the systems, this category is changing and there are no permanent non-payers, as for malicious non-payers, then there are about 1% of personal accounts in the country, 40-45,000 to fifty, who have debts for more than a year . oksana vyacheslavovna, tell me, uh, people come to you for receptions. that will get your attention on the problematic aspects. e in housing and communal services? here you have to solve such problems such questions and how simple it is, of course, come, of course, you have to solve some problematic issues. that is, such, as it were, delaying the solution of the issue. uh, will it be, there is cleaning the entrance, the paint is not there done as it is a poor quality job. that is, all this is being resolved promptly

, we know that in the system of the national academy of sciences of belarus not so long ago, yes, in 2018 , a specialized institute, the institute of housing and communal services, was created, which is aimed at scientific support. uh, the entire sector of housing and communal services of our country. e, vadima olegovich here you are, as the director, as the head of this institute, tell me, here you are in the course of research work, do you carry out such monitoring, uh systematization of problematic issues that concern you the most? well, we have ordinary belarusians from a scientific point of view. here are the top 3 most pressing issues of concern to people in the housing sector. well , i think that today we need to say this, and municipal solid waste in the country is such a large-scale task. and i'm sure that, uh, we can handle it, this is the transition to waste-free

production. well, i would say so. today , digitalization issues are important, because the digitalization of processes. well, too, probably, uh, to touch on in more detail. well, water top 3 can uh be uh, these are important questions for our viewers. e, to make it clear why we are focusing in such detail on private assessments of the housing and communal services system by an ordinary consumer. yes , because people largely judge the work of the housing and communal services by the functioning of the entire state system , and i want to recall the position of our president. therefore, the question, please, to the main criteria for the effectiveness of our public utilities is the assessment by the average consumer. we all we understand that housing and communal services are the basis of people's quality of life, in short, the prices of

housing and communal services housing construction. the fundamental issue that causes criticism and criticism of our people is if a person’s apartment is warm in extremely good water in the entrance in the yard is in order, that is, the words your address will only be positive about we heard housing and communal services - this is the basis of the quality of life of people question. and what needs to be done in order to ensure a high level of quality of people in the context of housing and communal services and to provide them housing and communal services? well, because, uh, after all, one little thing can spoil people's impression of the entire system of housing and communal services. well, for example, uh, a person had a misfortune. there's a pipe burst. he is waiting for the emergency gang and waiting for her hour. during this time, water causes irreparable

damage. his property to the property of his neighbors and despite being excellent. uh, well the device cleans up the common areas well and the whole system works. well, okay, but here 's one such trifle spoils. uh, the image of uh, the whole system. here's what we need to do to in order to improve the quality of people's lives, well, with regard to specific housing and communal services, today the regulatory documents, for each housing and communal service, set quality indicators. uh-huh yes, and also the emergency gang today must, uh, press no later than 30 minutes. yes, and uh, of course. this is a little more than an ambulance sign. yes, but the head of state has always set the task that the 115 service should work like an ambulance . and this is an assignment. we have accepted and are working on it, of course, there is a failure and our dear ones understand

that it can be here, and here, as a minister, i set the main task to eliminate these failures. here, as quickly as possible, with high quality, and at the same time, people saw that the reaction to such moments is she well, excuse me for such a word , immodest lightning-fast, and we still have to remind all of us of responsibility, that is, every owner of his home must also be responsible for any equipment, that is, timely. uh, some technical test maintenance, so there won't be less, then there will be breakthroughs there for the tops and dissatisfied neighbors, so here , as a moment, we must also indicate this one more point, e.g. to representatives and hmm of the housing and communal services, that is, everyone in their place should do their job with high quality and provide, of course

quality services to our consumers, therefore, with this in mind , we have and work very well in our country. i would say that i actively operate the law on the protection of the rights of consumers of housing and communal services . improved the quality of life of people? i think that uh a lot, of course, depends on the organization that operate a lot depends on us from the consumers of these services , of course. well, if we talk about uh scientific and technological progress, which certainly should raise the uh, processes to a new qualitative level. yes, today , uh, a certain stage. at this stage, it is necessary, uh, to take into account the processes of the implementation figures, again , uh, and uh, this is not an end in itself, but this allows, if you reduce costs and improve the quality of uh, the implementation of processes, the provision of services, a

somewhere and provide. uh, minimal impact is small. oksana vyacheslavovna raised the question of qualified labor for these very processes and their results. uh, consumer responsibility - this is really very important. and the majority of city dwellers live in apartment buildings. yes, and uh, the quality of life in apartment buildings is influenced by many factors, including the level of culture of the residents themselves. well, i mean both the noise level and the attitude towards common property and, uh, such a well-known topic as conflicts between neighbors, well, according to various reasons they er, arise and hmm organizations and systems of housing and communal services and internal affairs bodies. and uh, our, probably, parliamentarians and local authorities. in fact , they are forced to act as peacekeepers in these matters, but oksana vyacheslavovna sees whether the parliamentarian sees this layer

of problematic aspects. i mean the relationship of tenants with each other. conflict situations e, i. what legislative work is carried out to address them? well, today we basically, uh, have a residence rule apartment buildings, so if each owner. well, in general, if a person living in an apartment building will fulfill them, then, i think, there will be much less problems and conflicts. you understand, uh, the rules - this is such an institution through, but averaged. well, for example, construction work can be carried out from 9:00 to 6:00 pm. so can any builder or owner who carries out repairs. he says that i have the right to carry out noisy work from nine to six, well, in the prescribed manner, if he has there is permission from local authorities, everything is agreed, and on the other hand

, a young mother lives behind his wall, who has two children and asks these owners to keep quiet. from two there to three, uh yeah, and at some point, uh, legally he has the right not to stick to it. that is, do not comply with her requests. there is also a culture of living, therefore, of course, if a young mother has a small child sleeping at that time. well, postpone this time of your repair work, which creates noise. that is, i believe that it is possible to agree, that is, to conflict. sometimes they immediately come into conflict, that is, claims, but come and talk about your problem, that is , you need to talk and negotiate in the right way. vadim olegovich please tell me, well, you are a scientist, and science is always watching. eh, far away. forward, if you look beyond the horizon, and what do you think about you and can be introduced in the near future in personal utilities and, uh,

how will this affect the quality of life of people? for example, take a smart home, yes, there are a lot of today there are smart things and some options that help us, but the question arises. uh, i mean, if it's overkill, then, well, it's just for fun, let's say, but there are things that allow for a good level of energy efficiency, for example, yes, and this is a clear criterion by which we can evaluate. e, the innovations being created and what will help us live tomorrow, for example, increasing the level of environmental friendliness of housing, and the level of comfort. and here is a set of such criteria allows you to evaluate. eh, how effective are these or those here are scientific and technical solutions. with such an emphasis, today we are

also considering issues related to the operation of the modern. housing and others. if we focus on people's assessments , a feedback system with consumers should be established, and andrey valerievich noted that this portal, this call center, is operating, yes, 115 bel. yes, this service is running, but uh, often people note that you dial this number and are the twentieth in line. well, that's at best. let's tell our viewers. here, how effective is the feedback system built with them and do i need to change something here? today we are based on practice on the service of a relatively young need for creation is long overdue. and today we see that here is the dialing of the so-called person in minsk, uh, the average expectation. it's 56 seconds.

well, it's usually average. uh, phone under immediately uh, 140 simultaneous calls can be made. uh, accepted uh, 40 directly also pending, but situations happen, unfortunately, not yet happen. uh, when the flurry is coming calls, for example, uh, somewhere in some area in a part of residential buildings, a person’s house was turned off due to an emergency, in fact , it’s very difficult to get through, but we understand that the first person who has already got through, they all call on the same issue the same time and the essence is that the first caller with the person has already announced the problem, and it is being solved, and from the point of view of resolving the issue, the rest of the calls are not important from the point of view of resolving the issue. yes, a person receives definitely negative from the fact that yes i have to call and i have to declare. nobody hears me. well, in fact, this person

has already been heard. this is an emergency. i am trying to explain how it works. as if today e is being developed, other services are being introduced in order for a person to receive feedback. here. now this increase in the number of lines is also the involvement of technology in terms of a robotic response and so on, with regard to feedback. yes , today also in this direction. we are moving and today it is impossible to close the application in the country citizen e without submitting feedback, either he must sign for the shares, or he must confirm by calling. it's all written down, or noted. it is in the electronic system on the internet on the website or on the portal that it is satisfied at the same time. yes, there are other facts. unfortunately. i have to admit it. this is a shortcoming of the operation of this system, when such applications are closed unreasonably identifying such applications. uh, today the state of emergency is for the ministry, we are trying

to ensure that it is peered along the entire vertical, as an emergency, and i think that it will give your result. uh, and yet , the call center 115 will become less and less and less complaints about working with the 115 service. let's say it accepts applications quickly, but no one has yet canceled the right of a citizen within the framework of the laws of circulation of citizens of the legal entity, that is we have a public utility service, which in the person of the housing department is a liar, housing and communal services they both worked and continue to work, therefore, if there is any problem that can be somehow solved gradually, they can be in our voters and citizens come and apply directly to the housing and communal services service. of course, uh, in the heat of such controversy. uh, well, a little, maybe even unnecessarily critical attitude towards the service of 115 squirrels. we prepared a small

reference with colleagues andrey valeryevich noted e by the number of calls in general. around the country. we in the capital, here is a small reference last year , more than 1 million 780,000 applications were received by the contact center of the housing and communal services and portal 115l, and what was most interesting for us, we systematized these problematic issues. highlighting, well, the most exciting people, that is people were most worried. this is the cleaning of entrances, the temperature of hot water, and the lack of electricity in the apartment and the cleaning of the yard area and specific examples were collected by our correspondents. let's take a look at the corner apartment and it turns out that mold is everywhere along all the seams in vitebsk on chkalova street in the apartment of kuzmin's mold , settled 10 years ago to fight the fungus

, or all forces were thrown when nothing helped, they turned to the housing department, examined the seams, and that's it. well, they said that they need to close up. they all promised to write replies that they had a card, well, every year they wrote that we would do it in the summer . summer spring they did not do to close up the seams on the balcony. they don't have climbers over time situation. the downpour on the street only worsened, which means rain on the balcony in the apartment or the landing with fear. the neighbors living on the upper floor are also waiting for the thaw. we have on site. there is such a hatch, and it pours from there. it's just how we then substitute some containers from a bucket and remove them, but because it seeps even lower floors. uh, next to the switchboard is located there, too, we are afraid not to horrible. well, or a second mine too. uh, we don't use the elevator anyway. we

walk. we are trying, the last appeal to the public service. wet walls and ceilings were fixed once again by a specialist, and according to the act on the flight. e, the reason for the leakage was a violation of the integrity of the roof covering and the destruction of the inter-panel joints of the wall panels . these works included repairs for 23 years and, upon the onset of the next favorable weather conditions, glass will be performed. so it leaked to the neighbors. wood floor blown away the boards are rotten, everything flows and little changes, paraphrasing the ancient truth, we find ourselves in baranovichi. where in one of the houses along voykov street there is also a problem with the roof , the apartment in which irina romanchuk lives with her son and daughter-in-law was bought 7 years ago. the first 2 years there were no problems until the roof began to leak on their own

. we already have twice. i'll show you the documents. we have already changed the ceiling twice about the remnants of the doors changed twice. we change this wallpaper every year. well, how would the children live young, i want to live neatly family, i have repeatedly contacted the zhreu and now it looks like there are solutions, there are options. when we manage to repair the most problematic roofs that we already have there, it means current repairs, that is, up to 50% of the roof. this means, yes, the beginning of a major overhaul can thoroughly alter that part of the roof where the problem is located. not limited only to a house, a street or a block of fanipoles , they approached the solution of housing, communal and infrastructure issues thoroughly and on a large scale.

capital city. the satellite is noticeably younger. a recently opened kindergarten is building a large flc and a new city park will appear. against this background. many fanipoli communications are physically obsolete; topical issues of quality, roads, input and heat supply are solved in bulk, but gradually over the twenty-second year, we did a lot of work with us on the installation of a new asphalt pavement , almost 6 km were shifted, major repairs of residential the foundation of two houses we introduced was replaced by 2.5 km of all these water supplies. in addition , work was carried out to replace the sewerage network. two wells were built at the water intake, their results for the year were brought into contact in the center of housing and communal services and on the portal 115 whites , where more than a million 780,000 applications were received from minsk residents alone, while the number of applications decreased by 5% and

claims by nine experts conclude, judging by the trend metropolitan structures of housing and communal services are working well, they are optimizing the feedback from the utilities and the electronic assistant, which in the future will appear in contact at the center of the housing and communal services well, questions, of course , sensitive, because they affect the property of people's impressions. yes but uh here you see, the electronic assistant and in general. uh, because of this, we can conclude that people with housing and communal services actually have a feedback system. yes , the first 20 episodes showed that there is a real problem, especially since if citizens contacted the housing and communal services and they seem to react slowly. well , you know that i promise that i will personally take all the contacts of these people under my parliamentary control in solving this problem and we will acknowledge it and if

, thanks to our program, it will work out. so you connect and questions. may be be decided faster, but andrey valeryevich is also a very important issue. uh, we are often criticized for what uh. uh, we have a lot of such things about the state and management methods, which, by the way, have shown their effectiveness. here are the opponents, uh, abusing such meliberal theories. they say that everything should be market-based there, that's all. it is necessary to give it to private traders and so on, that is, the issue is being updated. yes , a balance between market mechanisms and government mechanisms. well, probably completely abandon these private services in housing and communal services, well, it’s unlikely to succeed, because in any case, a person should have a choice of whom to contact, either to a service organization for the services of a plumber, or to call some private plumber on an ad. well, tell me what you think. have you succeeded in

the system of housing and communal services. e to find this optimal balance between market and state mechanisms. well, first of all. i note that today , today, the participation of the state in the provision of housing and communal services, er, in their subsidizing, including subsidizing capital repairs of the housing stock. it is quite large, one might say huge, and therefore the state will regulate this activity. and in order to create truly correct market mechanisms, including in the system of housing and communal services. well, we need to have a market for housing and communal services, which i understand as subversive. this is free pricing. uh, as far as we are ready today, i will answer right away, we are not ready for this. uh, you don't have to do that, because today the tariffs for

housing and communal services in the republic of belarus are among the lowest, at least in comparison with our neighbors and hmm , thanks to the task set by the head of state. and today he is setting it up, it is being implemented, so that housing and communal services can only grow without fail, so that a can grow within a certain corridor. we see that the dynamics of uh, payment of housing and communal services by the family as a percentage of their budget today is 4.7 48 tenths of a percent. this is if the family lives in a standard apartment with two workers who receive an average republican salary. this dynamic is decreasing. this suggests that today the wages of people. it is growing faster than housing and communal services. this is already an achievement of the system. that is the achievement of the state. and we are talking about the fact that today at least. yes, we have such a credo, and

the head of state at one of the meetings said that this is efficiency, quality and accessibility. if today we still have problems with the efficiency of quality in terms of in terms of the availability of public utilities, probably, well, there are very few people who can throw a stone in this garden, at the same time, and at the same time, there is still a cashless system. a subsidy that itself is tapped by citizens who are eligible for this subsidy are still receiving today. we can say that, uh, at least 700 million rubles. last year, such a state subsidy for housing and communal services. there they are talking about the cost of major repairs, when the state bears the burden of maintaining an already private, of the essence of the multi-apartment housing stock, 55-60% of its repair from the current repair of this housing is done entirely at the expense of the state. it needs to be talked about, people

need to know about it, so i'd like to recap. yes, no one objects, even today it is provided for by the legislation so that there is normal competition. it should be normal , it should not be allowed that at a conditionally low tariff for housing and communal services where the cream can be removed by the organizations about which it is involved. they are very small the risk that people will come and just abuse this rendering. uh-huh uh, so position today. well, as a minister, mine is like that, and you know, it’s always easier to break , and i always say this, than to create a working system. yes, it may not always cope with operational tasks, but it will develop into an evolutionary one and will move in this direction. yesterday, the head of state held a meeting, where the issue was raised, among other things. uh, the need for

road repairs. tell me, please, are you ready for this? well, it was, of course, about highways - this is not your competence, but in the yards, too. we have roads. uh, here, uh, how are things with well, the roads went from the roads and streets of settlements, especially in minsk er overdue this problem head of state. it was not just that it was designated and needs to be resolved already last year. uh, the government on a specific site and on a specific list of streets settlements allocated an additional 50 million rubles. this uh, set off the situation. but this is me working. you need to practice not exactly on an ongoing basis, of course. eh, today. again, we are compiling a list of streets, settlements that

is within the competence of the ministry of housing and communal services and local authorities in order to. e. well, what's wrong? lurks, uh, find additional funding for this work to make these problems solve. well, in the plot, when they showed it, i can't help but react. uh, you really need criticism keep, it is reasonable need. questions are removed and the president has been tasked with bringing the leaking roofs in the country to an appropriate state today, i will say that there are practically 7,000 e, bloody multi-apartment buildings in need of repair. we understand that a leaky roof is a scourge - that's for sure. uh , a situation that needs to be resolved promptly here now, so i would like to assure you that this year we will raise these issues very seriously and cannot help but raise them.

the issue of handling solid utilities their waste in the country annually generates more than four million tons, and only a third are the so-called secondary material resources, which are relatively easy to separate and process, the rest, as a rule, are subject to burial. and that e costly and not always environmentally friendly. tell me, when will we be able to significantly increase the level of processing of municipal solid waste, what is needed for this with the population in this part, it is necessary to carry out very active information work, that is, on separate garbage collection. here, colleagues, let's conduct a survey among the four of us, how do you sort garbage. my wife is responsible for these issues, and she sorts. i don’t interfere , i sort, i’m honest, that’s why i have five sorting bags, but it’s not just

about sorting that garbage can be sorted, but if there is no technological basis, if there are no factories, if not, there are no possibilities, then the same question will not be decided to start correctly, that in order for this process to go on and everyone to participate or understand it, and local authorities the authorities and organizations that are engaged in providing this service also understood their responsibility, that is, when vyacheslavovna himself sorts waste, yes, and at the same time , there are cases when they are drinking facts and we also fight them. unfortunately, when all our sorted waste arrives and is taken away by one garbage truck, then a natural question arises for a person, but this demotivates, of course, probably, the task today is to consider these facts, uh, to consider, uh, as critically as possible and ask for these moments, because well, what's the point of investing. uh, in the training of these people, the finances are the time when

then such a dismantled act is performed and what to do with it, so there is a question for the population about this. he says we hear them, and in fact, the process that is happening today is all slowly little by little. we're getting it right. everything will work in a civilized manner, and today there are examples where it works from start to finish and works correctly and is satisfied with both the population and those organizations that provide housing and communal services. we know what to do is very voluminous. uh topic. we have today there are a lot of components that i would like to discuss, but, unfortunately, there is not much time, so if you allow me, let's return to the block of economic issues. andrey valeryevich has already raised them. i think this is very important. uh, here to explain to our viewers. it is known that the population pays for housing and communal services at tariffs that do not

cover their actual cost , the difference is compensated by cross- subsidizing. that is, for our viewers we will explain, this is when the share of expenses is greater falls on the industrial enterprise through tariffs for industry. uh, that is, the industrial enterprise pays more so that people pay less and this is one of the tools. social policy of the state colleagues here, in your opinion, we will someday be able to abandon cross- subsidization. and most importantly, should it be necessary or not necessary. uh, i think that the question, uh, is not worth it today, because the social support of our state to people. yes, this is the main goal of the work in general, uh, and the government and the head of state today situation and it has always been in the first place

a person, there is no need to support this person today. i believe that there is no such thing in itself. yes, so that uh people today cover the entire cost of housing and communal services, because in fact today the state subsidizes 80% of the cost of thermal energy. these are in fact, i repeat, large numbers and, probably, today, uh, the population in the case there, as they called us in the twentieth year there was a change of power. we would have received such tariffs for our housing and communal services that pensioners would not could, that they came to pay further, so today the war was in kazan, housing and communal services are clearly worth it. i repeat for the third time, the efficiency of quality and availability availability. glory. god, with the support of the state, we will

fulfill this trend and only the lazy one, probably, did not ask the question. where do the numbers in our fat bills come from and olganishchenko sorted out the utility bill. let's get a look. until the 25th day of each month and today is the same day, the time to pay for a communal apartment. let's understand what all these letters and numbers in our fats mean. so the notice includes the main services, they are paid for by everyone without exception, and additional ones, i will immediately notice all the conversations on the topic. and why is this block of services i have a large one, and my neighbor is not in the premier less from the category of leisure services to the user always with his consent. so if you have them, then you yourself gave the go-ahead by signing the contract. this, for example, maintenance for porn intercoms , video surveillance systems, watchmen, and so on, as well as other additional services may be claimed for reimbursement, but only in accordance with the electricity contract concluded with the consumer. well, let's start the debriefing with the main obligatory services

number one maintenance concerns the common property of residential buildings, for example, checking electrical heating networks for malfunctions in common areas or preparing the house for work. the heating season tariff for the country is unified ; per square meter simple arithmetic is multiplied by the number of squares of the apartment, they are their fat, if anything, also indicated, we get the final amount. we go further, overhaul, the principle of a similar tariff is also the same throughout the country zero comma 2138 rubles. for the square, the total amount is obtained by simple multiplication. moreover, this is also a mandatory service, even if your house has been repaired and deducted for major repairs, residents will still continue to receive hot water, water supply or water heating, if there are no metering devices in the apartment, heating is considered average for the house. on the back side of the fat. this is indicated in the column of total house consumption, the formula divides

such a figure by the total amount of hot water that your house has used, and then this number of giga calories that goes into heating one cubic meter is multiplied by the actual consumption in your apartment, according to the grief meter. water, and then at the current tariffs, receive a total for payment, which is important for heat supply, the heaviest in fattening. they are also considered subsidized rate, but there are a few exceptions where the fees go up noticeably and are worth keeping in mind, for example, the owner of an apartment in which no one is registered will pay at full rates , or able-bodied citizens who are not employed in the economy also pay services at full rates, or an apartment in which a private elementary enterprise is registered. and an extra row. terms. further, cold water supply is considered in cubic meters, everything that follows from the country is taken into account; tariffs vary slightly across the country for minsk, for example, this is one comma 24.79 rubles. how much was your consumption and hot and cold water, multiply by the tariff

we get the result, everything is simple here. water disposal similarly, we sum up all the water and multiply by the tariff. it is the same for everyone except minsk one comma 13 12 the capital pays a little less . let's say that all those registered in the house immediately pay a single exception, for example, for those who cannot use the tariff for all health reasons . fortunately, the servants, who for the most part are charged by square meters , such an undertaking is carried out primarily due to the fact that part of the e-e services are carried out regardless of the number of citizens living in the living quarters and work is carried out e, continuously. that is, constantly, as maintenance of the elevator from the mandatory handling of municipal solid waste or other waste disposal, a house with a garbage chute or

without a tariff, the payment for 200 more differs. more from you registered in the apartment and, of course, the standards for the generation of waste are determined by the local authorities, multiplying everything will turn out the final amount in the fattening and, finally , the sanitary maintenance of auxiliary premises. these are all house cleaning services, as a rule, entrance costs are estimated in total for the house and divided among all residents. but that's not all there is internships. such a column, it is taken out, separately reimbursable expenses, in principle, everything is transparently spelled out there. what are the deductions for, but we will clarify on this line. uh, the public is reimbursing, operating organizations for electricity, which is used in general terms, for intra-house needs. that is, for lighting the entrances to the operation of equipment, including the operation of the elevator, and finally, we note from the citizens. it is possible to recalculate the fee for residential complex more precisely for some of them in the event that you were not at home for more than 10 days, for example, you left for a summer house or even out of the country, but this only applies to the removal of waste of electricity for the operation of elevators and water supply and

sanitation if you don't have counters. well there is one condition, more precisely, two confirm the departure and contact your billing call center no later than seven days after your return many positions many opinions. yes , regarding how much people reimburse the cost of all e-services of housing and communal services in general. here is andrei valerievich exclusively for the viewers of our channel. tell me, what is the percentage of reimbursement of the cost of housing and communal services to consumers today. it's not a secret. this graph is. everyone in our fat. e, overall 81% of expected cost replacement in 22 years. well, if possible, another exclusive this year what tariff increase can consumers expect. eh, today. it

is not a secret, a decree of the head of state was signed and adopted, the corresponding decision by the minsk city executive committee was the executive committee of these tariffs. uh, as always, their increase does not exceed 5 dollars in lenta per year and as usual. uh, we got two promotions. from january 1, the main housing and communal services from june 1 are heat supply and water heating. he said, as usual, i remind you that last year, despite plans from june 1, the tariff for the service. the supply of heating water was poured in our country, the key issue in the economy of housing and communal services was not raised. this, of course, is a cost reduction and is essentially for this. there is, well, everything you need, yes , and scientific support, new technologies and organizational management competencies. here, if possible, briefly, how much we managed

to reduce the cost of services, uh, in recent years, and have we all used such reserves. uh, reserve, as uh scientific e technical component, it will always remain, because the improvement of technology, it will continue constantly here at today's stage. eh, here. uh, what can be involved here, in the plan, and scientific events for the development of some economic mechanisms, u, we discussed, together with the ministry, and this is already included in our research program, but a block of questions has been prepared in order to include e, as far as possible, and in the program of comfortable housing, this applies to business processes, research to optimize them, this applies to technological issues. in a word. this is a scientific and technical

component, which is always an important reserve reducing the cost of completing this block of economic issues. i still think we should. well, especially to emphasize and convey to our people that, uh , uh, complaints, yes, many people, that ah, ah, it’s expensive, but uh, the numbers, uh, show that, well, it’s not so expensive. yes, that is, the proportion of these expenses in the wages of two working adults, ie parents of adults in the family. e. well, it's not a big number, but, uh, everything is known in comparison, and we have collected especially for our, uh, skeptics, the impressions of those who pay utility bills by democratic western tariff. here, let's take a look and compare with our costs for similar services, please.

received flooding bills. i received 240 euros. and one room. i turned it off completely here, i'm cold all the time because i'm saving, but in the end i have 240 euros. how did you get the bill 777 euros. we don't have music. nothing, we just drove and were silent. like it or not, you will pay, you will not eat up the child. well , don’t take her to training to refuse something, exactly, uh, this is already happening next month, only already, probably, not 600, but already 900, we will probably pay. this is all one salary will go only to pay off the rent. what kind of support is there that they are here. send these invoices. to the apartment i believe that this punishment the government announced

a support package for all kvitans to keep gas prices down, but they still exceed twice the prices that were before the start of the special operation. the electricity bill for the average house is 2,500 pounds a year, it used to cost about twice as much. this the average price has affected all areas of life. this is transport production. everything is definitely high. the cost of energy resources has affected all areas of life, for example, to produce yogurt you need not only milk, but also energy, there is every chance that in 2 months we simply won’t be able to find it in this store, everything is getting more expensive due to energy problems, many industries are forced to they simply cannot pay. in general, prices for electricity and fuel have more than doubled or even quadrupled. now

we have to prioritize for example in denmark if you have a country house, then in winter the bill for electricity and heat will be 10,000 euros. and you have to find that money somewhere, limiting other areas of life spending on utilities, across the united states, to the middle 20%. and this, of course, is electricity in the majority. there are places here, there is no central heating, so heating everything depends on electricity, and it is individual in each house, or on gas, both of which become more expensive. how do you like these utility bills ? services in the west? well, as they say in comparison? yes, for some reason we do not see, and our neighbors, what do we say. so worse all the time we compare what is better, so let's come here after all objectively. let's see what really is the problem. and whose economy is much more to say.

so susceptibility has become to all these moments that occur on e, the outer circuit, so gaya also, as it were , here, uh, the program is prepared, looked at how many times the electric uh, energy carriers are higher than uh, our neighbors have it, uh some countries up to five times it comes. the tariff is higher than the western neighbors, so here's how to also draw conclusions. an absolutely predictable situation, while evaluating the event in the 20th year, many spoke and the head of state spoke that we'll wait, we'll see, please look. er, it's fun, anyway. uh, what matters here is the political will of the country's leadership and proof that our country's economy is socially oriented. these are not just words. this is indeed an action that proves the head of state

of the government. again, no matter what they, despite the problems that exist. here is housing utilities. there are private ones, there are systemic ones, but in the country services are provided without interruption in the country , housing and communal services are clean and empty today, there are practically no appeals from citizens. i would like to raise another such important issue . supply and water treatment, yes, that is , water tariffs for payers are the same, but not everyone has the same quality of water. well, yes, it is safe, but its organoleptic properties. sometimes they make people happy, and well, it's also a parameter of quality vadim olegovich if the scientists of the academy of sciences well, here are the developments in this direction that scientists offer so that the water in every apartment in every house

is of excellent quality. we also have production enterprises, the scientific production staff of the academy of sciences, which create de-skinning blade stations. and uh, where do you have to compete? and, where it is necessary and uh, they just substitute a shoulder. for example, with the pak-e plant, varshavsky district, when it was necessary to organize production, so there is and theoretically practically, but experience, as far as? our institute. we are now only very actively approaching this topic, but we already have our own developments and today we continue systematic work to improve the technology of technical means to provide high-quality drinking water, the theme is clean water. very relevant and in demand, i'll tell you the residents of the moscow frunzensky district. and i, as a deputy from

the moscow region during my election campaign, that is, almost every second voter who applied - it was the theme of pure water. therefore, i want to assure everyone that the clean water program in the city of minsk is being implemented and in accordance with the protocol on behalf of the president of our country until the year 25, and artesian water will also be supplied to the moscow and frunzensky districts, the city of minsk, this is very pleasing. this is a very relevant topic. we build 150-200 stations without iron annually and by the end of uh, the twenty-fifth year to this console 5 years, who we provide in accordance with the clean water program for all consumers drinking water of proper quality water, but andrei valerievich cannot but ask a question that is relevant for so many residents. eh, in our country. what approaches to overhaul are currently being implemented

? people are very interested in the question. whether we will have a major overhaul, of course, the minister will not be able to physically answer for each house in the country, but in general, hmm , how many square meters of the housing stock will be subject to major repairs this year and whether this waiting list is large, we completed almost 3.4 million m² overhaul of the housing stock, and this is the highest figure in the history of our country, and we will not stop there . stand 3% annually repair next year plans amount to 3.7 million rubles. uh, yes, there are certain issues in the twenty- third year. there are certain questions. there are performance issues. this is now regulated by law. we have already talked about this, that they can be appointed. uh, since this year

, performers of works, including overhaul, we have simplified the legislative framework in part. e. overhaul the waiting list is high, we do not hide it. today , programs are being formed, both for the current one for this year and for the five-year period of overhaul and in fact. today, any citizen can find information on the website of the executive committee. is his house on the waiting list? yeah, for the next five years, if this house is not there for certain. er, the reasons will definitely appear there. i'm sure every citizen has found a hand, he will get this service overhaul and i repeat that the merit in this, again, the state is large because of the state subsidizes, repeat 55-60% of the overhaul. uh, housing that is owned by citizens. repair a capital house at your own expense. and where there

are still residents, as it were. wow, that's a lot. in my opinion, it is much more difficult than just building. a house from scratch, because there is also a conflict of interest and the contracting organization by the customer for their relationship with the contracting organization from their gestures with the residents, so here, as it were there are also a lot of such accompanying moments, which some of them follow into the problem not only in quality, summing up our conversation. dear experts. here's to your point of view. what needs to be done to improve the quality of life of our people in matters of housing and communal services and utilities is a sphere of high responsibility or increased comfort. well, increased comfort cannot be without some work, and i would say, serious work. and the results of serious work

cannot be irresponsible, therefore the main thing we need to do and again i'll leave again. to quote the head of state is for everyone in their place to do their job with full dedication and quality. i would like to invite everyone, as it were, to the year of peace and creation. we lived with you. here is housing and communal services live like a master, so let's live like a master. we see how difficult it is the front that our organizations, operating organizations, and the water utility have to keep. and as for our scientific and technical component, we are together, because, uh, here we just start from the level of professionalism that has been accumulated in the industry and is being realized today for the benefit of our people. thank you vladimir olegovich in your person , congratulations to all scientists.