dynamo school, brest. and this is the information picture of thursday, august 1st. the evening on our channel will continue the project under the control of the president. i thank you for your attention, all the best, goodbye. when the issue becomes critical and it is almost impossible to solve it alone. that’s why there was a smoke screen, they started heating, all the smoke was coming into the apartment, all the things smelled of smoke.

how effective are electronic feedback forms and why can’t this work be done without initiative and concern? it’s very interesting that in personal messages in instagram from the mayor of polotsk. and i ask you to call, clarify, talk, reassure, explain. when there is feedback, many questions are answered right here on the hotline. a joint project of the state control committee of the television news agency. under the control of the president. watch it now. well, this is the kind of water we have. basically it is only

used at home, but it cannot be used for watering, because then the well will be completely empty, when the water in the wells does not rise above one ring, being left without it is perhaps the biggest, everyday fear for residents this agricultural town, stringe, that there is a considerable settlement near polotsk, more than a hundred inhabitants, their water issue literally divided them into two camps, after it became known about the construction of a central water supply... only in the new part of the agricultural town. in part of the settlement , the construction of a water supply system was planned, since this part of the agricultural town was allocated for individual residential development in accordance with urban planning documentation and, in accordance with the law, it was necessary to provide it at the expense of the budget construction of utilities. residents who applied, they lived in the area of ​​​​an existing residential development, in accordance with...

options, a few kilometers to the point becomes a tidy sum, and here, in search of justice, people collectively contacted local authorities and the water utility while services were working on the state control committee got involved, they jointly offered for their money, but through communication efforts, a compromise was found. ipolsky vodokanal offered us, well, that is, for... funds, to install a central water supply system, and we are already from our homes, naturally we will then connect to the central water supply at our own expense, how much does it cost to bring from this central water supply to our home? well, we were told up to about 2,000, from the wells to the house, for about every house, the central part of the water supply system will be built at the expense of budget funds, all work is promised to be completed by the end of this year, now the issue has moved, as i understand it, it is not completed, but it has moved, how long will we have to wait... water from the tap, well, i

hope they will give it to us by the new year, we will hope, but it’s really unknown how it will be there, so somehow i at least hope next year that, because after all, this is a large area, and there were no people who refused at all, everyone wanted it, or those who come only live in the summer , they don’t leave for a day, housing and communal services issues are in the structure of complaints in this region, as well... in the field of housing relations, citizens’ complaints were mainly related to the inadequate quality of work performed during housing construction. citizens also still have many questions about the activities enterprises and organizations, payment of wages and work in the social sphere. there are no unsolvable questions, then why is the number of appeals from citizens to government bodies consistently high? on the one hand, there are enough appeals that go beyond the legal framework, but people stubbornly demand assistance on the other. and formalism on the ground has not

been exhausted, there are fewer questions about the openness of government agencies for people, and indeed there are more forms that are convenient for people. personal receptions of citizens. on-site and on-site and direct telephone lines, to these usual ones today , many new forms of interaction between government agencies and the population have been added. the state control committee also runs thematic hotlines using the short number 191, and also organizes a special platform on the official website. chatbot in the telegram channel also shows its effectiveness. in general, every year they add eloquently to the convenience of citizens, as the unified electronic circulation system bel. she.

study this issue extensively. on the electronic platform you can not only indicate problems, but to monitor the progress of resolving the issue, this will at least discipline the services, including in the matter of timely consideration. recently, the government has become so accessible to citizens in terms of appeals, this unified system of recording and processing appeals from citizens and legal entities has been put into operation. it is convenient because the citizen has the opportunity. submit to any government body that is registered in the system, and we have all government bodies and government organizations present there. at all, electronic methods of interaction are increasingly coming into use, which makes the practice of contacting government agencies much easier, without unnecessary paperwork and red tape. to help social

networks understand what really worries people in the region, the mayor of polotsk has become an active user, people say, such an initiative was appreciated by the executioner’s 15,000 subscribers. well, i’m very curious, what’s in the personal messages on instagram from the mayor of polotsk? at first , about 700 requests per month are received on the chairman’s account, here you go, let’s open it, if we take a personal appeal, well, i’ll open the first one i come across, i don’t know olga techenko, well, this concerns the homeless. animals, yes, and we are writing, this appeal was received literally today , there was no response to it, but as you can see, in their, for example, appeals on instagram here, they are somehow careful, but still write directly to the mayor, you know, maybe people don’t feel it, and people honestly

don’t feel it anymore, they’re used to power being open, accessible, we always get an answer, but i want to say that every request has a protocol service, everyone is taken under control, specific deadlines are reported to me, yes. often people's requests only require clarification of legislation, while others require time and new design solutions. one way or another, people are not always willing to wait too long and knock on those doors that will open faster. smoke screen, we came in, started heating, all the smoke was in the apartment, all the things smelled of smoke, we lived in this. yeah, well, that is, no one was interested in this, even we opened the windows, this nothing, it had absolutely no effect at all, but they suffered, this is the very center of vitebsk, once this house with four apartments was completely heated by a stove, but over time, three apartments switched to gas and electricity, only one remained on

solid fuel. this housing is the property of the state, so the woman was in no hurry to resolve the issue with her own money, prompted by the breakdown of the heating boiler. to replace it , i contacted the local zhurette. then to the city executive committee, but when no results were received for the promises, voice the problem decided by the regional state control committee. after she contacted the vitebsk regional executive committee on the direct line, that is , the corresponding instructions were given, but the workers who were supposed to be directly involved quit, the newly hired workers were not aware of this problem, well, this is the human factor that caused the this problem. the appeal to the regional committee resulted in a lack of proper control on the part of the vitebsk city executive committee after the intervention of the regulatory body, a faulty boiler replaced with a new one. huge, big, from our entire family, because well, if it weren’t for you, i don’t know how this whole thing ended.

we have facts where things are not being completed locally, and this is evidenced by the number of people brought to disciplinary and administrative liability. as well as those fines that are the results of work, namely the consideration of citizens’ appeals, so here we are almost...

but the number of appeals directly to the committees from year to year remains stable , about 500 appeals were received in six months in controlling people usually contact us after they have not found an answer locally. local authorities are taking measures to satisfy.

justice. minimum bureaucracy and maximum

result. for this purpose , a one-stop service was created in 2018. there are also appeals from citizens, but those that relate to administrative procedures. a kind of miniature executive committee. the operation of one window is being improved primarily for convenience and time saving. this is a very convenient form of work, especially for those uh. from 100 to 150 people come; in the first six months, more than 1,300 citizens attended the service;

if you look at the yearly level, this figure traditionally exceeds the bar of 20,000. the decoration of the house comes into inheritance after our death, there are no questions for the service, no, no questions, everything suits me, at least everything suits me, in order of priority, no questions, well, about how many minutes will you have to wait, well, i as i understand it, the following...

procedures for registering those in need of top-demand administrative improvement of living conditions, an electronic queue system has also been introduced here only for...

most likely, well, we’ll sort it out, but we found out that after all , chalski did the repairs for us in a row, that a claim was sent to them, let them do it themselves as if they decide, that is, we also wrote there, there is no answer, so it turns out that these authorities somehow ignored us a little. after months of promises, the woman voiced the problem in the state control committee, the reasons, and this is the depressurization of the junction of the blood cover to ventilation factory from people, but here it happened that they sent us in mid-june, and not at the beginning

of the season, that they set us a tariff of 4 rubles 26. this is a very large amount, considering that most of the people here are pensioners, there must be a reason, they are the reason wrote that the mogilev, mogilev regional executive committee did not establish a fixed tariff for gardening partnerships, consumers were presented with a fait accompli, the tariff increased by more than 2 and a half times and no explanations,

it turns out that you will still be subject to high tariffs to pay, but from august, or whatever it is, there will be no such figures, such a tariff at all, the recalculation is underway, and we are satisfied with the solution to the issue, at this price there is no need to save water, but often the appeal of citizens allows us to identify much more serious violations for example, the state control committee of the minsk region received an appeal from an employee of a dairy farm, one of the agricultural organizations in the kletsky district. the employer withheld funds from the salary, supposedly due to a shortage, in fact, this was the manager’s way of covering up the death of the stingray. agricultural for about 3 years, the organization hid the death of cattle under the guise of a shortage. such manipulation, coupled with the introduction of false information into the primary accounting documents, made it possible to hide the death of about 20,050 heads

of cattle, and at the same time decorate the real picture. which has developed in an agricultural organization. violating the law, about 80 thousand rubles were withheld from farm workers. now the actions and inactions of leaders are assessed by law enforcement.