programs. this was the information picture of this day. the results of the week will be summed up by my colleagues on the main broadcast at 21:00. with this i say goodbye to you. all the best and have a nice evening.

call, clarify, talk, reassure, explain, when there is feedback, many questions are answered very much, right on the hotline. a joint project of the state control committee of the television news agency, under the control of the president, watch right now.

well, this is the kind of water we have, it’s mainly used at home, but it’s not for irrigation, because then the well will be completely empty. when the water in the wells does not rise above one ring, being left without it is perhaps the biggest everyday fear for the residents of this agricultural town, especially since there is a large settlement near polotsk, more than a hundred residents, their water problem is literally. divided into two camps after it became known about the construction of a central water supply only in the new part of the agricultural town. in part of the settlement , the construction of a water supply system was planned, since this part of the agricultural town was allocated for individual residential development, in accordance with urban planning documentation, in accordance with the law, it was necessary to ensure the construction of utility lines at the expense of the budget. the residents who applied, they... lived in the area of ​​the existing residential

development, in accordance with the law , they did not fall into the project zone, those who live on the central street of vitebsk pro... were offered a water main for their own money, but the communications are several kilometers away become a round sum, and here, in search of justice, people collectively turned to local authorities and the water utility, while the services were exploring options, the state control committee got involved in the case, and through joint efforts a compromise was found. the ipolsky vodokanal offered us, well, that is, to install a central water supply system at a cost, and we will naturally connect to the central water supply from our homes at our own expense. how much does it cost to bring this central water supply to your home? well, we were told up to about 2,000, from the wells to the house, approximately for every house. the central part of the water pipeline will be built at the expense of budget funds, all work is promised to be completed by the end of this year.

now the question has moved, as i understand it, it is not completed, but it has moved, how long are you waiting for that water from the tap? well , i hope they will give it by the new year, let’s hope, but we really don’t know what it will be like there. so somehow i at least hope next year that, because after all , there is a large area here, and there were no people who refused, everyone wanted it, or those who come only live in the summer, they are not on earth, well, they're leaving. housing and communal services issues prevail in the structure of requests in this region, as well as in the country as a whole; if you analyze those received by the state control committee this year, up to 40% come on this topic. in the field of housing relations, citizens' complaints were mainly related to the inadequate quality of work performed during housing construction. citizens also have many questions regarding the activities of enterprises, organizations, the payment of wages and the work of the social sphere. there are no unsolvable

questions, then why is the number of appeals from citizens to government bodies consistently high? on the one hand, there are enough appeals that go beyond the legal framework, but... persistently demands assistance on the other, and the formalism on the ground has not been exhausted, there are least of all questions about the openness of government agencies for people, and indeed, forms that are convenient for people are becoming more. personal receptions of citizens on site and on-site and direct telephone lines have been added to these usual ones today by many new forms of interaction between government agencies and the population. state control committee also conducts thematic hotlines on the short number 191, and also organizes.

the government has become so accessible to citizens in terms of appeals, this unified system for recording and processing appeals from citizens and legal entities has been put into operation. it’s convenient because a citizen has the opportunity to submit a complaint to any government body that

is registered in the system, and we have all government bodies and government organizations present there. in general, electronic methods of interaction are increasingly come to life, which makes the practice of appealing to government agencies much more... we will open, if you take it - a personal appeal, yes, well, i open the first one i come across, i don’t know, olga teschenko, yes, well, this concerns homeless animals, and we also write , this

appeal was received literally today , there was no response to it, but as you can see, in their, for example, here on instagram they are somehow careful, but still write directly to the mayor, somehow you know, we they got into it, yeah, well, that is, no one was interested in it, even we windows

they opened it, it was nothing, it was absolutely nothing at all, it worked, well, they suffered, this is the very center of vitebsk, once this house with four apartments was completely heated by a stove, but over time, three apartments switched to gas and only one electricity remained on solid fuel, this is housing state property, so the woman was in no hurry to resolve the issue with her own money, prompted by a breakdown of the heating boiler. to replace it , i contacted the local zheret, then the city executive committee, but when the promises did not yield any results, i voiced the problem decided by the regional state control committee. after she contacted the vitebsk regional executive committee on the direct line, that is , the appropriate instructions were given, but the workers who were supposed to be directly involved quit, the newly hired workers were not aware of this problem, but there is such a human factor that... vitebsk city executive committee. after the intervention , an appeal to the regional committee led

to the emergence of this problem. regulatory authority, the faulty boiler was replaced with a new one. huge, big, from all lack of proper control on the part of our family, because well, if it weren’t for you, i don’t know how this whole thing ended. we have facts where things are not being completed locally. and this is evidenced by the number of disciplinary officers involved.

with a stable number of approximately 5,000 requests received in six months, control people usually contact them after they have not found an answer on the ground. local authorities are taking measures to satisfy citizens’ applications, requests, and their demands, but the committee in a number of cases either accelerates this process, or shifts emphasis, because sometimes local authorities, well, from...

relate to administrative procedures, a kind of executive committee in miniature, the work of one window is improved primarily for convenience and saving time. it's very comfortable.

a sought-after place in the mogilev city executive committee, from 100 to 150 people come here every day, in the first six months more than 13 thousand citizens attended the service; if you look at the yearly level, this figure traditionally crosses the bar of 2000. i inherit the design of the house after the death of my husband, there are no questions to the service, no, no questions, all of me, me, at least everything, in order of priority, no questions, well, about how many minutes will you have to sit?

they’ll call people quickly, or they’ll send you a solution by letter, well, i like it. people need feedback, it sometimes solves a lot of questions, and numerous requests to different services are, as a rule, the result of indifference on the part of the responsible services, such white spots, that is, there, that is, there in general the masonry was specifically visible, already the bricks are visible wet, that is, it could do all this. they changed everything, it turns out, but only you had a problem, then yes, look, a piece somehow came to the neighbors, a small one, i don’t know what they had there, of course, a house on mira avenue in mogilev after a major renovation, however, after a couple of months, i had to apply for a warranty in one of the apartments on the top floor , leakage began, although the contractor was in no hurry to return, everything was very damp and wet, that

is, there was such a moment that they even thought that well, at least this bricklaying there would somehow hold up. we started contacting the authorities in geo, that is, we wrote that this is our situation, so they, of course, came after some time, they just looked and said that most likely, well, we’ll sort it out, but they found out, that after all, chalsky did the repairs for us, somehow they ignored it a little. after months of promises, the woman voiced her concerns to the state control committee. the reasons, namely depressurization of the junction of the roof covering to the ventilation shaft, were eliminated. summer residents of the gardening partnership took a similar route in search of justice from the service organization to the state control committee. but this year there was an incident that we charged 51 rubles per ruble at the previous price, but here

it happened that they sent it to us in mid-june, and not... in fact, the tariff increased by more than 2 and a half times and no explanations, people did not put up with this state of affairs, collected signatures and submitted a collective appeal to the supervisory authority. wrote a letter, we collected signatures from people, 30 people signed who were at the dacha, and we sent it very quickly, just promptly, well, as a result, thanks to

the support of the state committee to the regional executive committee, yeah, the issue was resolved, that is, look, for july it turns out, you will still pay high tariffs, but from august or whatever it is, there will be no such tariff at all, these figures. now the recalculation is underway and we are satisfied with the solution to the issue, at this price there is no need to save water, but often citizens’ requests allow us to identify where more serious violations, for example, the state control committee of the minsk region received an appeal from an employee of a dairy farm, one of the agricultural organizations of the kletsky district, the employer withheld funds from the salary and allegedly because of a shortage, in fact, this was the manager covering it up. death of livestock. for about 3 years, the agricultural organization hid the loss of cattle under the guise of a shortage. such manipulation,

coupled with the entry of false information into the primary accounting documents, allowed to hide the mortality of about 250 heads of cattle, and at the same time to decorate the actual picture that has developed in the agricultural organization. in violation of the law, about 80 thousand were withheld from farm workers. rubles , law enforcement agencies are now assessing the actions of inactions of leaders; 10 criminal cases have been initiated based on the committee’s materials. as practice shows, the effectiveness and results of working with citizens’ appeals are far from just control, but rather joint efforts, including local authorities and responsible services, only in this way the problems that concern people can be fully resolved in due time.

hello, time requires you to keep your finger on the pulse, so we traditionally start with the military-political situation, so what about our border, near it there are 10 battle tactical groups of nato countries, with a total number of more than 20 thousand people, of which six are american. at the beginning of the year, the alliance conducted over 200 exercises involving about 350 thousand military personnel. andrey petrovich, you are a military man, so we’ll ask you, how should we feel about this? well, we treat this as a planned escalation of the situation, we are already accustomed to the fact that the group is constantly being built up, or some kind of rotation is taking place, forces of means, but this does not mean that we are relaxing and not

paying attention to it, one thing reassures us, that, in principle, all these actions are quite predictable, what they are in general, in order to understand these battalions and tactical groups and what they do there, these battalions and tactical groups are the advanced formations on the basis of which deployment of brigades, that is, in essence, we see this on a large scale... groupings of forces of means that can be deployed based on data, their nature is non-defensive , offensive, and what an offensive, defensive nature can be, when you look, the same americans who, for example, the americans and nato today are conducting a whole series of operations or missions, as they say, for example, atlantic resolve, this is the united states, they are constantly rotating forces and means, and at the same time they say that they do not violate the once such an adopted pact or act, or rather such a russia-nato act, which was signed at one time by boris yeltsin and javier salana. where about the fact that in new territories, especially in the territories of the eastern part of the nato bloc , groups will not be deployed on a permanent basis, but how did they get around it? they say: we are not

looking at all this within the framework of nato, within the framework of bilateral agreements, what issues do we have, these are bilateral agreements, well, the americans are trying to carry out some kind of rotation once every 9 months, well, here’s a defensive component, look at the divisions that are mainly swirling around us, these are mechanized divisions from the third corps of the us army and...

everything is spelled out in their doctrinal documents, read and it becomes clear what about our neighbors, so we give them unprecedented visa-free neighbors and for everyone else, they are under our noses, once again we are super visa-free, and they prohibit us from cars with belarusian license plates, in latvia, in lithuania we have to go through huge queues at checkpoints, that’s what it is, why do they need it? well, i would say, after all, continuation of what andrei petrovich said, we need to remember... that everything is not so simple with the americans, because all the projects that you named were exclusively initiated at the national level, by our neighbors, so the americans want to come here, in fact, in 2018, ford trump was offered, but for some reason they didn’t come, and today we see that the baltic countries and poland are holding the americans and germans, by the way, by the throat, and they are demanding these brigades, it’s not the germans who are coming with the brigades, it’s them

require. brigades to protect them and build this shield, and we see an escalation on our borders, only initiated at the national level for now, perhaps russian experts will also add, the most sensible part in america, if we talk, is still the military and i believe that they are up to they still remain the sensible part, so there is a rotation that you talked about,

come and see, is everything perfect with us? no, but we are not afraid to show what is not ideal here, our whole country is open, not belovezhskaya pushcha and not the territory to minsk, come and see all our places, minsk, and bykhov, and rechitsa, and small towns, look, this is how we live, this is the simplest means of fighting in an information war. kirilgenevich, the fact is that even today in europe there is such a unique situation.

is fixed by sociological questions, it is clear that all this is brewing, and the opening without visas, that is, the opening of the border of access for the people, is an absolutely accurate and correct move, which allows, in fact, to spur these processes, stimulate, because in general the european elites have been and will remain unfriendly to us, there is nothing to quarrel with the people about , that is, these are completely different things, and than...