>> from our studios in new york city, this is "charlie rose." >> one year has passed since the boston marathon bombing. three people were killed in the tragedy.

it marked the deadliest terrorist attack in the united states since 9/11. the event triggered an outpouring of compassion and grief from around the world. a memorial service was held early in the convention center a few blocks from the attack. a moment of silence was observed that 249 p.m., the time of the first explosion. biden spoke at the ceremony. >> you are boston strong. america is strong. they are not unlike you. all around america. that is what makes us so proud of this city and the state. we have never, ever, ever yielded to fear. never. >> joining me now is the msnbc

contributor from the boston the chief ofst and staff to the chairman at citigroup. he read in the marathon last year. -- he ran in the marathon last year. .ou were in the city today >> it was a very mellow feeling in the city today, the overcast weather probably helped the atmosphere. people were optimistic, filled with hope about the upcoming race. a lot of thoughtful people walking around the city of boston today remembering things that occurred a year ago today, but the sense of hope and the sense of resilience and optimism was palpable. ofclearly, there is a sense resilience. it was proven to be there. what more do we learn about boston?

i do not know if it is restricted to boston, charlie. focus on paying than it is on a processing about the evil that was committed. a lot of what -- a lot of that was what occurred in the immediate aftermath of the bombing. everyone was very fortunate. the three people that died at the explosion that they were beyond help. they were all right there within a mile of four of the finest hospitals in the country. of theediate response paramedics and the firefighters was poignant to today's anniversary.

line,rds from the finish 33, 1 of the firefighters working that day, one year ago, was a young firefighter, a combat veteran, michael kennedy, ran the length of boylston street towards the finish line, toward the injured, toward where the explosions had shattered people secure drums -- people secure drums. he died three blocks from the finish line 2.5 weeks ago. means, it ispeople easier to help people and it is more healthy to help people than it is to hate. >> i have seen one remarkable story of individual recovery after another. people who thought they would never dance again because they lost a leg.

>> you saw people carted away of that day. jewell was close to the action. you thought they would not make it and here they are. >> remember that for us. >> i was half a mile from the finish line when they stopped us . when the bombs went off, i was a mile away. linemily was at the finish across the street on the grandstand. it was utter chaos. my story is one of a. of time of not knowing and expecting the worst. >> injury to your family? >> exactly. reflection, i think i am grateful every day.

a sense of deep sadness and sympathy for those who were not as lucky as i was. the first responders that ran toward the chaos and carnage, nobody knew what was still there. there were state troopers yelling at crowds of people to clear the area. nobody really knew what else could be there and how orchestrated it was. how organized it was. >> what have we learned from investigations and from this investigative report? the fbi has a lot of work to do in terms of better coordinating their efforts. they seem unable to do that, i do not know whether it is an institutional difficulty, but they have a real problem communicating with local and

state officials. they had it here and they had in past chapters. blaming for the -- the fbi for the tsarnaev brothers not being apprehended earlier. if you took a poll in boston about what should happen to tsarnaev, what would it be? >> if you probed enough people with a series of questions about the upcoming trial, i think you might be surprised. people do not care what happens. put him in jail forever, but i have to get on with my life and i will not obsess about the trial. there are more important things to do, the health of my children. get up every day and go to work and get on with your life and whatever happens happens. >> has boston become even more

-- you recognize there is something about you that you want to cherish and you want to make stronger? one of the more interesting elements, i think, about the marathon. referenced, but not focused on enough. joel epitomizes it. he goes -- he is going back to run it this year. the boston marathon has been truly unique. it is a holiday. it is a family day. .ou bring your children year, a huges this field. i can remember when it was 15 guys from finland running.

now it is a huge thing. once the first 75 or 100 runners crossed the finish line, the elite runners, the rest of the marathon is you, charlie, and and nurses and school teachers and cops and ordinary people running for various causes. that is the way it has always been. the focus on the fact that ordinary people fueled the as full as the lines thick with people along all 26 miles. you are exhausted and the crowd draws you in as you come down commonwealth avenue and pulls you forward when you think you cannot take another step, that is what the marathon is. >> boston strong, who came up

with the slogan? >> unknown. >> it is more than a slogan, it symbolizes the resilience of the survivors rather than the vulnerability of the dems. -- victims. only the evilt lacked the claimed innocent lives, but also the tremendous determination of those who despite suffering roque and bones, amputated limbs, now lead productive lives. story.people are the totalot know how many runners there were last year, maybe 32,000, but there are 32,000 stories. we are in the storytelling business, charlie. legs, he and both his fiancé are expecting their first child in july.

that is a wonderful story. martin richards, eight years of age, who with his father and mother and sister go to the marathon to watch the finish because it is family day. you take all of the kids to watch the runners. yetoses his life there and his life is not lost, he is still with us, a symbol of martin richard, the posters of this child and the way people have rallied around the family. carrying themselves with such dignity, it gives people strength and hope. i can recall when my children were eight years of age, taking and youthe marathon, see these people who have been broken and maimed, wounded, i saw them in the hospital. you see them today and they are

up on their feet when their feet were taken from them. >> congratulations. thank you. there were other stories of boston today, people in boston and around the country remembered what happened. there were also stories about the people who survived and were able to rebuild their lives. here are some of those stories. >> we will always remember our guardian angels. whether we raise them as our children, new them for years, met them once, or only know them in spirit, we will carry them in our hearts. >> our community, our city, our first responders, our surgeons, physical and mental therapists, would not and will not let us fail and their unwavering

devotion to strength is why we stand your boston strong today. >> digital journalism is gaining speed. news organizations have lost journalism's biggest names. some of them join us today. nate silver was previously at the new york times. ,hey started their new venture an independent site devoted to tech journalism. it is a nonprofit dedicated to covering the u.s. criminal justice system. i am pleased to have all of them at this table. let me begin with mr. keller. why did you do this? you have this book -- you have this quote in which he basically said, people have options, they should lean towards the one that scares them the most.

>> i remember having preached that dr. and to lots of young reporters -- that doctrine to lots of young reporters. you would like to think you would like to thank you have another actor to win your life. i have had all of the good jobs at the new york times. the subject matter appealed to me a lot. criminal justice, we have this dysfunctional, wasteful, inhumane system that vacuums up young people, mostly black men from disadvantaged communities from up realizes them and then drops them with no skills back into the same communities. how was that good for public safety? it is a subject i love and it is a challenge because editors tell you, our demographic does not want to read about that.

mind, it isof my kind of cool to be in on what may be the future of journalism. the future of journalism as many futures. there is a place for nonprofit journalism, by which i mean nonprofit on purpose. >> are we redefining journalism? >> right here, right now. >> we are and we aren't. i am sure everybody at this webe, they are on the moving at the speed of the web, being sassy or that you could be in that new york times, but always doing your stories based on high standards that are very similar to what you have at the journal or the times. our reporters are

terrific and they know their stories will hold until we get the right sourcing. andlayer on top of that ability to have a voice and it is much more liberating than what you get. >> liberating is the word. >> we get to do what we want, we also have standards. we are moving journalism to the next phase by bringing along all of the old standards that are good and leaving behind the ones that are not. embracing the new way of delivering. it is more like three delivering journalism in a way that is more interesting to readers. nate is a good example of this. all kinds of needs that consumers have. it is not that they do not love good content, they just want it in different ways.

>> are you different than what the three of them are doing? >> sometimes these things get lumped together. different business models, different philosophies. what we are trying to do is data journalism. it means data literate reporting. we hope it is a part of the future for journalism. hiredople that we have from the wall street journal and the guardian, able replace the people that left. -- they will replace the people that left. -- we are a competitive group of people and sometimes we weave our way in and out of trouble. the country could stand to have more data literacy. weot of what it does, and

are trying to push that ball a little bit further. >> your success means the country does want more. >> i was at a dinner with the ceo of a big american company and he said, i see my business as a data business first and foremost. >> i have to analyze data and no -- to understand the competitive world. crest, itat the very will take a long time to get there. it has to do with the educational system. we have lots and lots of data i'm not and i -- and not an idea what to do with it. >> what he does is interpret it. opinion, but in attitude towards the data that

explains it. this is a complicated question. no one of this is an objective observer. human bearings -- human beings are inherently subjective. instead of trying to present a filtered version -- it is also the case, we have been live for three or four weeks now, and we by no means have divorced ourselves from all of the challenges any journalistic organization faces. >> i want to see -- you went from the new york times to espn and abc. you went from one big one to another big one. because you thought you could do more there? or because you had more freedom?

you were driving during the political season the traffic. the long term i wanted to build something. g thing really excitin to do. it is challenging and it is also a lot of fun. the espn family was a better place to do that because they take more of an attitude towards, we are making an investment. we hope he get returns on the investment. i love the journalists at the new york times. strength. is their >> lust, you love sports. loveus, -- plus, you sports. >> plus, i love sports.

he was at the wall street journal and then he was a hedge fund guy. >> is he doing this out of a passion to do something about the criminal justice system? this is the way you believes he can do it? add. has a bit of grown-up careers.anged entire he has a track record of finishing what he starts. oneas introduced to this -- of the things that sparked this was michele alexander spoke. it talks about the racial efficient of the criminal

justice system in america. >> he is also funding a journalism project. >> a really interesting one. it is more advocacy journalism. .e talked to him briefly he wanted to understand what we were doing. i have known him since he started ebay. i covered him and i know him very well. quick does comcast have an interest in your company? comcast have an interest in your company? >> we have an operating agreement with them. operating have an agreement with a news organization that was larger than we were because it was not just about raising money, it was

getting the benefit of their wisdom. i am dead serious when i say that. and understands how to run this that we do not know. also, of course, they have platforms. >> and they have lawyers. they are a minority investor. we have very tight relationship and i have to say, it has been really great for both of us because we both have what each other needs. >> how much of what you do will be conferences? in three hours. -- aen we were running name that is still owned by dow jones, it it was a huge part of our overall economic and journalistic makeup.

we are continuing to do the same conferences. we are trying to do them differently. we see this as an opportunity for a reset. we have some interesting, new ideas. is --this going to this a new hole where journalists will say, some of the best journalists will say, i do not have to go to the traditional places. i can have freedom and be engaged in a different way. >> it is true that this is a symptom of the fact that for a there is notation, that sense that you are a japanese salary man. you join a company right out of school and you stay there until

you retire. there is a desire to start things and invent things and that can be frustrating in a large institution. you should not discount the influence that these startups and specific people are having on the mainstream news organizations. if you walk through the new york times now and you might walk through the new york times 10 years ago, you would see an entirely different place. it is much more of a laboratory, much more experimental, much more web focused. .ate contributed to that i was the editor when he was hired. it was a mild shock to the system. >> a major shock to the system. >> you can identify his influence on that place. >> the influence he had was because they realize the impact he was having and they said, we

need to hear the same music? >> the times has gotten a lot of things right, the best team of information architects in the world in terms of interactive features. they were great to work with. thatrealized early enough the way content is presented on the web, it cannot just be a version of the print paper. you have the potential to do a lot more. i miss working with those guys. i did not have a huge philosophical difference with the new york times. i enjoyed my time there, but organizations,s, are not in the mindset to invest in a product that has -- >> why? >> we want to build and we want

to make. or is a whole movement in silicon valley as makers. >> what do you want to make? >> the thing we are doing now with re/code. we do not want to wait for someone to tell us what to build. or ask, pretty please. >> can we do this for whatever --everybody here has that risk. tot you want is the chance .uild, to grow, to invest you need a certain kind of partner, investor, in bc understands this. -- nbc understands this. warner bros. pictures.

we feel like we're being given the chance to build and grow. a lot of competing claims. now we do not have to compete. >> in terms of the consumer, what is it you think they are so desirous of? what is it that is driving from the demand side? there are consumers that want to be treated as being intelligent. work.t to show you our we share a lot of data and codes instead of telling you, here is how the world is. we want to show you the way and feedback from you. transparencyase makes a lot of sense. we hold the reader in a steam.

teem. the steam -- es if you capture a certain part of the audience and serve them well , you can be very successful as a journalistic enterprise if you understand the audience you are trying to serve. >> i hear a couple of words that are within the context. down and theng other is niche journalism. >> it is knowing your audience and serving it well. if someone likes french food -- that iserve an audience interested in criminal justice. >> that is correct and we hope to enlarge the audience paying attention to criminal justice. or mail justice is about race,

class, mental illness -- criminal justice is about race, class, mental illness, immigration. >> if you guys do a great story or analysis, i would be interested in reading it even though it has nothing to do with my professional work. in our case, there is a lot of tech news. our bet is on quality and it has and we think there is an audience that want people who think hard, who do not necessarily right every piece of commodity news. different from what you do with technology than what politico does for politics?

>> it is part of a whole ecosystem. i was with the washington post. and they said, your reporters are so good with social media. mean?s that supposed to of course, they are. i did not even know what to say. they thought it was some weird technique that we had. we are in a much more interactive way in the way that these interactive technologies are, using these tools to attract the audience. but never leave the reporting out. we are -- we are a substantial portion of the media, including new media is banking on the idea that people want to be entertained, instructed -- distracted, or maybe they want to be outraged.

not that they want to be serious, contemplative, uneducated. wrong are betting that is . >> i agree with you, but i would say, and i know kara talk about quality, we want seriousness, high standards. it does not mean that we will not occasionally be funny. there are different ways of engaging readers. we write reviews of gadgets and products and it is one of the many things we do. those reviews are very personal and often have funny anecdotes. by the time you get to the end of it, if you do, you will have learned what you need to know, but you may also chuckle.

>> totally agree. we are not talking down to people. >> never. >> we are reaching the tools they want to be reached on. >> other reporters, are there different breeds? beyond the social media usage. i do not want to see -- they are entrepreneurial and interested in new things. they are open-minded. journalismwent to school, which was different, did not teach that journalism had anything to do

with being entrepreneurial. you can multiply the power of your journalism if you have control and good partnerships with smart people and you can move it ahead and get out of a giant bureaucracy. i will depend every day on the report of the new york times or if you have a different political orientation, i will depend on the report of the wall street journal because those institutions have a lot of reporters that are fine reporters doing real journalism. but there is another world out there where people are pushing the boundaries. it is a generational thing, too. in billame of age clinton's era and it was a very robust time for the american economy in a time when people idolized entrepreneurs. maybe different than what it

will be 15 or 20 years from now. >> we have a team of people who say yes and instead of yes, but. difference.ubtle >> they are called entrepreneurs. it is a very arrogant thing to do to say, there is this need in the market that no one else is doing and i'm the person to do that. thatld want a product like and every step of the way, we have been able to engage with our readers. we do not assume that we are the only thing they are reading every day. or that they are reading us every day. we hope that when they read one of our stories, to come out .nowing a little bit more

it is terrific if they have a wide news diet. for ourw this is true to billne year we got gates and steve jobs together. sellwant their stuff to and they wanted to change the world and all of the things they really did. they did not mind being rich, either. we also would like to build the stuff we like to use ourselves. liberated from a bigger organization that has a lot of concerns about a lot of different things, it is one of the things you can do. you might fail at it. what you might find out there are enough people who wanted that it works.

>> how would you define success? >> i have practice answers. to foundations and ask them for money, they want to know how you define success. journalist tend to cringe from that question because a good story is a thing in another itself and of value. most journalism tends to have its impact and criminally and over the long haul, very rare that a story -- but i will be happy if there is an appreciable elevation of the subjects of criminal justice in the next lyrical campaigns. -- political campaigns. i would love it if our stories resulted in specific shifts in the wind. the kind of standard metrics it will be a failure if we do not get a lot of people to read it.

you are more impact journalism. >> you need a large enough audience. going?e is it all [laughter] >> nate is the official predictor. republicans will stake the inate -- take the senate 2000. everybody wants to know -- >> we tell our journalists to be very skeptical of data. often times, the data has not been -- it is unclean. often times something you think -- it is challenging to look at

these things. >> he wants to know where it is all going. >> to some extent, people think it is the great era of the american newspaper in the 1970's. that is the historical anomaly. journalism has always been a rapidly changing high turnover type of business. this is the new normal. >> it was a blue-collar business until -- i do not know what the year would be, i would say the late 1960's. >> if you watch old game shows, the reporters look like they could be plumbers or something. >> it was not called the profession for a long time. >> it has never been more exciting to be in the content space. this has been the most exciting period of our career. we have been energized.

people love great content, data is not changing. >> we have to figure out the business side. >> we have a million ways to get it to them now. me, it has to empowered -- empowerment has what has happened. >> i have sat at this table a time or two and lamented the decline of the number of papers that have foreign correspondents. i am a foreign reporting junkie and i logon to the new sites in south africa and in russia and the bbc. >> thank you. ♪

twitter in 2006. the idea was simple, provide a

way for people to share ideas and information in real time. an estimated one billion tweets are sent every 48 hours. the social network has changed the way the people around the world communicate. his new book is called things a little bird told me. he tells the story of his own unconventional path to success and offers advice and insight he has collected along the way. . was thinking about you the first interview we did was back -- it was -- >> it was in the early days because we met a few times. thank you for having me on. ?> why did you write this >> i got invited 10 years ago to teach a class at oxford university. they kept inviting you back. >> what was the class?

>> they called it a master class. then they said, whatever you want. i will teach what i know. studentsr the business . life that i my own had realized, lessons i had transposed into my business career. medium.me about >> medium as a publishing platform bed evan and i started working on together after twitter. the idea, it is a place where people -- a place for people to tell their stories. jelly is an idea i had with my mine.der, a friend of

he is one of the few guys, like jack dorsey and evan williams, who i go on weekly walk and talks with. we might joke around and we might talk serious and we might have grand ideas. it was one of those things. years, no one has completely reimagined the way we get answers to our questions. it is a completely different landscape than 15 years ago. we are all mobile, social. it is not what it was. we designed a better way to ask a question. that is what it is. >> explained to me. >> you have heard of the six degrees of separation. they now say that is watch out

-- four. jelly uses photos, location, maps, and people from all of your social networks mesh together into one big network. it goes two degrees of separation. people, they either know the answer or they can forward it to someone in their social network. >> what happened to you and evan and jack dorsey? this story has been told often. what was the conflict? >> it was not a conflict for me. if anything, i am in the middle. i meet weekly with both of these guys. be, not justem to dear friends. i recently had a birthday party and i only invited people who

have had a major impact on my life. both jack and evan came to the party. >> did they hang out together? >> everybody was forced to hang out together. i had it at a small venue. i often ask myself the same question. in the book i write about how it took me -- why do people -- why are people behaving this way? i was sitting at a board meeting. i was still thinking of us as a ragtag team of kids trying to figure it out. it dawned on me that billions of dollars are at stake. deal.s a big >> what were the relative strengths of you, evan, jack? >> that is interesting, too, to evanmy relationship

and my relationship to jack are similar in that i am in the clouds. i am always throwing things out there and talking crazy talk. if i am talking to evan or talking to jack, they are two of the few people in the world -- let's assume there is no such thing as gravity, they will say, go on. they will allow me to be me. somewhere in there they will find a hook. that was always a strength i find -- i found. that is why i made a good pair with these guys. i am in the clouds and they are grounded in the me brainstorm, we settle somewhere in the middle. >> the conflict was between evan and jack?

but these guys are very similar. -- >> these guys are very similar. completely separate from entrepreneurs, they are grounded to,who speak when spoken think through their answers before they give them, unlike me . i used to tease evan because we used to go on tv for twitter and someone would say, evan, is twitter going to make money? he would go -- i would say, evan, here is what you do. is twitter going to make money? yes. and then you figure out the answer. that is what these guys are like . they are thoughtful, patient, and they have taught me a lot. i have learned to take the long view of things. >> whose idea was twitter?

>> that is a model of a question -- muddle of a question. allas jack's idea first of it was evans idea that everyone just to say, why doesn't everyone pair of? find a teammate and work on something you like. i had become so friendly with it was like back in elementary school. find a partner. we assumed we would work together. jack, let's do something fast and easy. let's do picture blogging. just photos. instagram. >> right. i threw out a few quick things

and he said, i have something like that. i want to do just up eighth. -- updates. we walked over to his computer and he showed me aol instant messenger, which at the time we were still using. aside from the fact that you could chat with each other, you could send a status update. it was meant to be why you were not online. the presets were away or out or away from my desk. you could also write whatever you wanted. look how some people are just ucky day.having a s isn't it interesting that i can glance at this and have an idea of what might group of friends are up to? do you think this could be a thing?

jack knew that i had started one of the early social logging platforms -- blogging platforms. he knew i had that history of having an empathetic way of approaching computer science. when he proposed the idea, i said, i love it. let's go for it. i will design it. i will design have it looks. i made up the follow button and all of these other things that has become standard. you figure out how to hook text messaging up to the web. ?> how long >> we would not have been able to do it without ev. >> what was his skill beyond money? guy --s a great run x

products die. -- products guy. the whole point of this is to try something new. >> what is the biggest opportunity for twitter today? growth. long-term and you were thinking of twitter as a timeless company of enduring value and you think in terms of , you have to look at twitter as having just gotten started. it just became a public company. it is a pup. now what has the world in front of it. >> are you still doing the oxford lecture? >> i have expanded that to not

business, butl of the center for corporate reputation at oxford as well. and berkeley and stanford and some other places. >> good to see you. >> wonderful to talk to you. >> thank you for joining us. see you next time. ♪

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♪ >> this is "taking stock" for wednesday, april 16, 2014. i'm pimm fox. today's theme is twisted. some small business owners feel a bit twisted by yahoo! and yell. -- yelp. they're upset that local online reviews are being wiped out after yahoo! partnered with yelp. we're going to have both sides of the story. plus, the kiss lead singer, paul stanley, has provided us with decades of twisted music. but he's going to talk today about his induction into the rock 'n roll hall of fame, as well as his new book. and the chief executof