yvonne: welcome to "bloomberg businessweek." rishaad: and i'm jason kelly. week iphone sales in china. >> and america's gun culture is good -- is going global. >> and helping patients find drugs for chronic illnesses.

>> speaking of 2019, happy new year. begun the way the old year ended. >> some green, some bread and a lot of swinging between the two and that has become the new normal. much ofstors can lay the volatility at the feet of president trump. >> last october come a few months ago, when the market had been often on but still generally ok, it started to fall. declinesed and the gained speed, especially the day before christmas was a disaster. we have had some bobbing around since then but 2018 ended up being the worst year where the stock market since 2008. carol: the worst year and we did

avoid a technical bear market -- >> clearly. carol: but we are still up in terms of the equity market since president trump tamed office. >> i think that is important because donald trump can still stocks butok, i help the trend is not his friend lately. in my article, i look at two things. how much has trump affected the stock work it and how the stock market affects trump which is equally fascinating. jason: and you have a great line in the piece are you say -- now, we have a stock market that can match the president. >> that is a volatility. be low in upnds to -- and up inown

down markets. changent trump is making a change maker. you would think that would be consistent with a volatile stock market. it was not. the market was remarkably calm. upward ind gradually a stately manner. it is only now that we are getting that volatility. carol: typically, when you see the at any markets going up, people start to get more nervous. when there is too much complacency in the market, you will see investors get more nervous because you continue to see the gains. >> complacency and nervousness are opposites. story ofe, the whole climbing a wall of worry. if markets become too complacent, they stop worrying

which is when they fall. i think that is what may have happened last fall. the markets had grown too complacent and the stock prices got ahead of themselves. that they is it volatility in the first year and a half and two years, the equity investors seemed ok with it and now the volatility continues and now investors are like -- wait a minute, i am not so comfortable with this volatility. >> the sugar rush that came with the tax cuts is wearing off. some of donald trump's trade actions are not working out as well as one would have hoped. the renegotiation of nafta seemed to have worked out well but with china, china is off and on. nowre in a truce with china that people are wondering if this is the calm between a new storm. something that is

barely related to donald trump is the chinese economy is doing poorly. carol: just this week. >> that is new news. -- people ares reassessing the trump presidency. jason: from the u.s. to europe -- a big anniversary for the euro. for two decades, the eu has been bound together by that single currency. carol: and the block has been under a lot of political strain of late but the euro seems to be surviving the pressure. joins usan crawford from berlin to tell us about it. it has not gone through the u.k. parliament yet and it does not look like it well. literally, no one knows what will happen. there are many different scenarios. but also, we have seen rather

unusual things in italy with the populist government, and an unlikely coalition of anti-establishment parties. and a fairly far right party which is anti-immigration and anti-e.u. that has been bumping up against the eu over the fixed budget policy. and we saw the yellow vest protests in france which made the french president week and in germany come of the dominant country in europe, we have seen chancellor angela merkel agreeing to stand down at the end of this term and all sorts of domestic chaos within her coalition allies which have really made them a spectacle of prides itself as the anchor of stability in europe and has look anything but. jason: what is the after effect of those yellow vest protests? saw athe short-term, you

relatively humbled macron giving addressed to the people where he gave economic concessions in the face of these violent protests across the country. but that said, the protests continue but they are diminished. and i think it is probably fair to say that he has taken the wind out of the sails of the protesters. we all wait -- we also saw that these protesters were so successful initially because they organized over the internet, social media. they are arranged to protest all over the country and they arranged that in an ad hoc way without leadership but that same lack of leadership looks to be there achilles heel going

forward. bigl: we have seen these moments of crises in the european union before. it was divided broadly speaking between a richer north that was giving money to bail out countries in the periphery because it was not just greece. ireland, portugal, spain, and cyprus. and at the time, there were predictions by economists, citigroup at one point in mid- 2012 predicted there was a 90% chance that greece would leave the euro within six months and that did not just affect greece in. that that would be the breakup of the euro. it was never intended that countries would leave it. again, it is the unpredictability of all of this that is scaring investors. jason: popular sentiment for the level.t its highest

how much of that has to do with the fact that geopolitically, the world is being reorganized? europe is feeling some of the effects of that and may be pulling together a bit in this new world order? >> it is in response to the geopolitical events but also, which is related, which is brexit which is on the doorstep of continental europe. and we see frankly political meltdown in the u k i have not seen anything like it. i am from there and cover the politics there, the government is deeply riven over european policy. i was saying that it is extremely hard to see any way forward in the u.k. and as a result, the other eu 27 nations, yes, of course they have

differences and i am not trying to paper over those but faced with these grave crises on their doorstep, they -- the natural reaction is to close ranks. carol: coming up, america's gun culture is gaining traction and that is the plan as the nra stock is rising around the world. problem,d an unusual finding workers after the holiday rush. carol: and more on our cover story. had theis one where we line for it before we had the visual. there is a lot of fun stuff to play with. we started with a chair but then the idea of elongating the red marketgested the stock going into the red and also a frumpy look to it. it was a visual that work well and made for a good cover. ♪

welcome back to "bloomberg businessweek." jason: join carol and myself for bloomberg businessweek every day. you can also catch up on our daily show by listening to our podcast. carol: and you can find as online. as we flip the calendar from appears the, it debate over gun safety and other gun related issues show no signs of cooling down. jason: check out this chart in the magazine this week. a bubble chart of gun ownership by country. carol: china is a pretty big

double but the really big one is in the u.s. 120 guns per 100 civilians. off the charts. if you did this to size, it would be off the charts. this is page 35 in the magazine and if we did it does size the bubble would go all the way to page 38. stock of for the gunmakers and how they have done, we bring in taylor. >> gun ownership translating into gun sales which is related to the gun shares. --t we have done in my turn is toterminal in gt go go back to the day of donald trump's election. american outdoor brands smith & wesson, underperforming. more regulation.

people are not going out to purchase guns until december when you had companies say they saw a big pickup in that month to get ahead of 2019 as you saw more democrats coming in. carol: great stuff. of course, it is all but impossible to discuss gun policy in the u.s. without focusing on the political role of the national rifle association. jason: that group has spent years developing its all-american image. lately, it has been expanding that footprint considerably. reporter neil weinberg told more. carol: michael r bloomberg, the founder of bloomberg news is a donor to groups that support and safety including every town for gun safety. >> critic seven saint for a long time that the nra holds itself out as representing individual americans but actually, there

are a lot of corporate interests, then retailers and manufacturers. what people do not understand is that a lot of these guns are coming from overseas and u.s. gun manufacturers are also trying to sell increasingly overseas. you can see these trends in the import and export numbers. become moretry has global, the nra has become more global and reached out to non-americans and non-american companies for financial support. jason: and these are companies that are probably well known in the corporate fear to anyone that -- corporate sphere to anyone that has followed the gun industry and they are representing both u.s. gun buyers but also foreign gun sellers and that representation, whether it is literal or figurative, that the nra has is at the crux of this. >> you see the financial interests. from block, taurus from brazil

and so on. standardbearera around the world for those that support gun rights. you see this in brazil with the new president who just came to office and you also see this embarrassingly for the nra in with awith a maria -- woman, maria butina who has been arrested for operating as a non-registered agent of a foreign country in the u.s. carol: talk about the flow of guns. what have we been seeing in terms of those numbers? >> if you look at the markets, the u.s. is unquestionably the largest market in the world for civilian firearms. everyone wants to sell here. what you has seen increasingly is the products being sold in the u.s. are coming from overseas. you have seen over the last two gunses, 20%-30% of the

that americans are buying are coming from overseas. in terms of exports in the last decade, we have seen a 60% increase to close to 400,000 per year in the number of firearms that u.s. manufacturers are exporting. carol: what about political or financial support coming from some of these done manufacturers, global manufacturers to the nra? inc. the nra gets most of its support from individuals in the u.s. course ending roughly $35 a person but they also get large chunks of contributions from gun manufacturers overseas. you also have companies like taurus, a brazilian company, that makes fairly low-cost firearms. it offers every person who purchase one of its guns in the u.s. a one-year membership for free to the nra. we do not know exactly how many of them are taking them up on

that but presumably a fair chunk are. plan streaminga how americans get medication. jason: what i hear you saying is that -- there could be an app for that. carol: there always is. this is bloomberg. ♪

jason: welcome back to "bloomberg businessweek." carol: you can also listen to us .n the radio on serous xm and in london and the bloomberg business app. carol: in the business section, restaurants are facing an unprecedented staffing challenge. jason: it has always been easy for the industry to find low-wage workers when the holiday rush subsides but this year, not so much. donutsceo of dunkin

recently said that labor is the number one concern for franchisees. it is keeping them up at night. restaurants, and moving into the new year, usually, there are more workers. people are freed up. but, there are fewer of those people now. you know what? retailers have raised wages and they also need people. there is still a earth of workers for the restaurant industry. jason: how are the restaurants themselves combating this? what are they aiming to do? one of the things that really jumped out at me and i do not know if anyone was the watch -- was a watcher of the movie "office space" but consulting the employees on the uniforms, i could not help but think about pieces of flair. >> increasingly asking employees

to be engaged in the brand and to show them that their opinion man it -- their opinion matters. for example, surveying them on a new rib recipe or a new uniform. and also the more traditional thing like cash bonuses or hiring bonuses to get them in the door and to get them to stay. carol: what is also interesting thathis is a reminder, teenagers are not working at fast food. i remember one of my older sisters working at mcdonald's. that is not where teenagers go anymore. >> there are fewer young people in the workforce and that is a huge issue. that is part of it. i remember a story last year on senior citizens taking over the fast food space and a lot of these restaurant chains

increasingly looking to older people to fill their ranks. do you get a sense of why the kids are not out there getting jobs right now? it is not just the younger kids but the next level up as well. >> maybe with the teenagers it is more that they are getting internships at actual jobs they want to do in the future. so there is some of that. some of them are doing more school related stuff. the older people, the 20-year-old, the whole gig economy is changing things for them. they can drive for uber. surveys on their phone. no one wants to work at dunkin' donuts at 4:00 a.m. when you can do stuff on your phone. jason: and americans with chronic medical conditions, they

may be getting a technical assistant. seeing astead of doctor for a prescription, the fda wants to make it possible for patients to access medication directly on their smartphones. >> the idea would be that a drug company would create an app to help customers who want to go into the drug store and purchase what is now a prescription medication that would then be switched to an over-the-counter medication. ,hey could look at the app answer a few questions, and that would help determine if they actually need the drug or not. it could be cholesterol pills. drugs were blood pressure. migraines. all of these things are now prescription medication. over-the-counter, what is happening is the companies have wanted to take them over-the-counter for a while that when they do studies a find out that customers cannot make the decision on their own

whether they really need the drug are not when they read the label. the app would be a supplement to help a customer be able to choose correctly whether they should be taking that drug. it could have a major impact on individuals in terms of their health care. and a financial company. potentially bringing down health care costs. >> we see a trend in the insurance company now -- hide it up double plans. even people with coverage are paying a lot for their medications at the counter. this could be a way to bring down that cost a little bit to make the medicines more accessible. and if you do not have insurance, this would be hugely helpful because you do not need a doctor's visit or to have the prescription to get the drug. this would us how work theoretically. i have a app on my phone and what is a process from there? >> i spoke to the head of the

fda to have him explain this. he said how he might envision it. it will be up to the pharmaceutical companies. someone would go into the drugstore. somewould have answered questions on the app to determine if they have high cholesterol or if it is high enough to warrant needing a staten and go from there. to theey go in drugstore, they would go to the aisles. seen may be -- we have some of the products like razors, behind a locked. you would maybe be able to get a code to unlock the statins for you. this code means you have filled out the questionnaire and the app says you would benefit from this drug. carol: up next, we talk tech.

an unprecedented warning from apple about iphone sales. jason: a very bold call from gene munster. this is "bloomberg businessweek ." ♪ amazon prime video is now on xfinity x1.

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leave no room behind with xfi pods. simple. easy. awesome. click or visit a retail store today. >> welcome back to "bloomberg businessweek." carol: one of the world's most respected tech analysts talk apple after a brutal week. jason: self driving cars generating buzz, but -- carroll: we have to dig into the massive headline.

shocked investors and wall street by cutting its revenue forecast for the first time in two decades. jason: shares plunged with global knock on effect to chip suppliers and it put rising trade tensions back in focus and placed pressure on president trump. we caught up with our editor for more. >> in a lengthy note to investors, tim cook said what a lot of analysts have said for years now. apple pushing up the sales prices on iphones well over $1000 and among other things, the fact it hasn't kept up with varying features in the market along with prices suggests iphone trade-ins are not what they used to be. the timing of it. at the holiday season is when we get our daughter her first phone around holidays. this is when people buy these things so to see a slowdown at the holiday time is remarkable. jeff: and counterintuitive,

because people expected this to be a soft holiday season, expectations showed people did pretty well around the clock. apple's weakness. carol: -- jason: it was especially marked because it went straight to the heart of the world's second-biggest economy, china and consumer demand their. that was the other recent tim cook gave for the reservation -- revision downward t. this is a problem that extends beyond whether demand for phones in china was weak or not and apple had trouble finding purchase in the market for a couple of years it has been pushed out by local competitors like huawei and xiaomi. we were talking to tom

giles in san francisco, john butler in new york and our team, and they made that point. this is a very competitive landscape in china for apple. they do not dominate the way people assume they do. jeff: apple has coasted in china on its ability to be seen as a status and will and the has reallyf china enforced in broader strokes a desire to push for an tech companies out of the market in the next few years. apple suffered from that. jason: one thing to touch on is the ecosystem that apple affects when it makes an announcement like this because we saw a lot of related stocks go down in that immediate aftermath. jeff: apple is the mcdonald's in this industry in that one supply chain can change global markets in a major way.

when markets were good, apple one that to gain favor, and big problem for apple can mean problems for the rest of them. been hearing from apple suppliers in november and december about some concerns, about demand for the iphones. not a total surprise here, potentially? jeff: that's true, and as we saw over the last couple of years as apple has rebranded its various iphones, diversified its line with three new models the last year and kept prices edging even as phoneher, sales appeared to be flat this year, the average sales price went up 18%. everyite enough to make quarter the best anymore. carol: we will have more on apple, but i would be remiss if we didn't touch on the tech stories in the magazine this week because they are terrific. one talks about the electronic consumers show and self driving cars.

they have become a bigger component of that event. jeff: absolutely, and the keynote this year will be centered around self driving google'she head of self driving car company. says this blew us off the road this year where people are recognizing that even though a lot of analysts in this country -- company are pouring millions of dollars into this self driving cars, they recognize they have fallen short --ot of the big milestones they promised people they would hit by now. jason: one veteran tech analyst who has watched apple is gene munster, recently named apple as the stock to watch in 2019. carol: the disappointing news hasn't changed his view. he is long-term positive on the company. he asked -- we asked why he

named it as the stock to watch this year. apple will be the best performer of the faang stocks and the reason is, there will be this slow adoption view side that apple is a services company and that should yield a higher multiple. i want to be clear that there is risk to the march number when apple reports the december quarter, but that is missing the point. the point is, the new reporting methodology around getting rid of iphone units will be important to investors focusing on what is most important and that is this business, not just the software piece, but the hardware part operating more like a services business, which means higher visibility. we think this new reporting methodology will yield that. jason: thinking about apple versus the other faangs. what distinguishes apple besides their business model -- an aspect is data and the fact that

they are perceived as not abusing customer data or not exploiting customers the same way some of the competitors are. is this going to be a persistent problem, particularly for the likes of facebook and alphabet has more concerns about privacy and fake news and all these other things continue to gain attention among regulators? gene: it will, and we think 2019 will be a year of greater regulation on those two companies. we think google will be in a great position to power through that. we think facebook will have difficulty. we think facebook's best days are behind them. the world is not a better place because of facebook. people use it and don't feel better. inwill see a step up regulation around privacy and what that means for people listening? it means you will have more visibility in how your data is used. you might click ok and move on or look at where your data is going. into anext, we dive

immigration story about the ties that bind in iowa for rural guatemala. carol: here is where we may be headed in 2019. jason: this is "bloomberg businessweek." ♪

carol: welcome back to "bloomberg businessweek." then: join us every day on radio, carol and myself from 2:00 to 5:00 wall street time. carol: they can find us online at businessweek.com and our mobile app. during the battle of immigration policy, the issue affects millions of individuals and thousands of communities around the wheel -- world. jason: two cities, one in iowa and one in guatemala that have been bound together by a flow of immigrant workers.

now that connection is being tested and may be severed. >> i read in may about a raid ice did on a concrete plant in a small town in iowa called mount pleasant and in that raid, ice arrested 32 undocumented workers and the majority were from guatemala. after the raidls and talked to some people in mount pleasant. little by little, i found out that a lot of the people detained came from the same place in guatemala, a small rural department. visiting mount pleasant a few times, it became clear there was this connection between the two places, two small towns. one in mid-america and the one in the middle of wally moloch. i was interest -- guatemala. i was interested in looking how these two places are connected by economics and immigration issue. carol: connected by economics,

immigration. take it to the personal level and the people you met. monte: i concentrated on a few different people and one was a high school sophomore. his father elmer was one of the 32 men arrested and he was deported in august. deported, his son, who had joined his father about a year and half after his father moved to mount pleasant to work at the concrete plant, he joined him from guatemala. the deportation essentially left him orphaned in mount pleasant. when i first met him in june, he was still trying to figure out what he would do, where he was going to stay and shortly after that, an 82-year-old woman named young decided to informally adopt him. their relationship was really

interesting to me because like the two towns, they were completely different, came from different backgrounds and as i got to know them more, i could see that both of them had grown to sort of depend on the other, just like these two counts have. jason: one of the things you take away from the story is the idea that this is not an anomaly. itre are these connections, seems, between towns in america and other places outside the country all over the place. carol: these sister cities, mirror cities. reallythis circumstance started about 30 years ago when you look at the trends. the workforce population in small towns in will areas in iowa began to decline. at the same time that happened, there were industries that were moving into those areas where the population and of workforce was declining, particularly industries related to agriculture. wanted to bees closer to the producers, so you

had this phenomenon where the , but theyis shrinking are moving into these places. iowa of small towns in became increasingly dependent on foreign-born labor. for example, a lot who wereople immigrating are from rural areas themselves. people who have studied this have noticed that particularly the role immigrants in places like guatemala prefer to relocate to rural areas in the u.s.. it is more comfortable for them and they more easily set up networks, so what happened in guatemala was there were a few people who immigrated early and by word-of-mouth, it spreads to neighbors and relatives in guatemala, so what you have been our little pockets in rural america where the populations of

the immigrant workers come from pretty isolated and contained areas in guatemala, and this is something you'll find all over the u.s. jason: one of the things you bring to the fore, and the story starts with a local official who is ambivalent to say the least .bout this economic evolution this progression that has happened in towns like mount pleasant. help us understand that part of the story. monte: this is an attitude that is really quite common in a place like mount pleasant. people recognize the town is becoming more dependent on foreign workers, and along with that increasing dependence comes increasing -- they are increasingly uncomfortable with that idea. people in mount pleasant, this particular person who is a state representative, he has been in the legislature

here in iowa for 25 years, was telling me that there was a first wave of immigrants who came to mount pleasant in the 1970's and this was part of the relocation program the government had set up for southeast asians who were displaced by the vietnam war. you had vietnamese and laotian immigrants who came into mount pleasant. themeople there, a lot of you hispanic immigrants that have come in the last 15 or 20 years a little bit differently. the spanish language issue certainly is controversial there. somewhatseen as being distant from other people in the town. that is a view you hear a lot. there is definitely an ambivalence. people are not quite comfortable with the fact that their town doesn't conform to what they want the town to be, which is

sort of homegrown iowa. jason: next, one more look back at 2018. what were the hot trends that told us most about the u.s. economy? carol: how about a look forward, thanks to our annual guide of the top travel destinations for the year. jason: this is "bloomberg businessweek." ♪

carol: welcome back to "bloomberg businessweek." i'm carol massar. jason: i'm jason kelly. we're almost done breaking down 2019, but first, one last look at 2018. the top 12 -- social trends into

one of the most read stories on the bloomberg terminal. carol: she joins jason and me to were taughthat we about growth, labor markets, and demographics. weree that stuck out to us sidewalk commuters. -- computers. jason: they are everywhere. >> you see a bunch of guys in suits and ties riding the scooters. they are electric, right? anwe thought this was interesting trend because it speaks to the fact that a lot of economic activity is concentrated in dense urban cores. we have heard -- seeing that through this expansion but we are getting to a point where folks are trying to think more efficient and cheap ways to get around, and scooters are a natural outgrowth of that trend. jason: cheap and more efficient ways to live. adult dorms? i read that in the story and thought, oh jeepers.

that does not sound fun at all. my colleagues suggested that to me and when he said it, i didn't know it was happening. this is a real surprise. is it really? it feels so in line with every thing we know about how the economy has been evolving because in places like new york and san francisco, we have seen year after year a really strong rent price growth and we haven't seen to misread wage growth. naturally, people are having a harder time affording rents. carol: people are living together? jeanna: exactly, so they have pretty swank common rooms, but all the non-bedrooms are common rooms. i thought that was an interesting trend. carol: till the ra says it is

time to go to bed. ultimately, they end up, similarly in new york, another big city outside washington, d.c. thoughtthis is one we was interesting and spoke to the economy because you have amazon looking far and wide and drawing bids from alaska and middle of iowa and all of these smaller towns. urban areas that could use it. jeanna: they pick these big urban areas that seemed like an obvious choice and seemingly for obvious reasons, but at the end of the day, that speaks to the fact that in a globalized economy, you need this base of employees, infrastructure, .onductivity to compete we are seeing these sectors, even beyond amazon. we are seeing sectors concentrate their jobs growth in winner take all cities. jason: in the pursuit sections,

it is all about travel and i already feel like i need to get away. carol: where to go in 2019. a list of 21 definitions -- destinations for different travelers. charleston usually gets all the credit in the south. you are most likely to go to charleston. this is the year to go to savannah. beautiful, known for its historic houses, it has more going on this year. savanna college of arts and design is the anchor of the city and is its 40th anniversary. a lot of alumni have graduated, stuck around town, opened retail bells next -- businesses, leather makers, honey makers, it runs the gamut. the riverside along the city is developing in a fascinating way huge infrastructural projects that will be caps off by the end of the summer by marriott hotels

, indoor, outdoor spaces you name it. jason: that is one thing that charleston had over savanna. has not beenne what it could be in savanna. >> this year, savanna is upping the ante. it has two other hotels that have really raised the bar. opened,y and hotel just you can use marriott points. jason: and an easy flight from new york. carol: and new ways to love paris. you really sell going to paris. there are new ways to approach it. thingse are a lot of happening in paris this year. if you have your favorite restaurant, you like to go to the louvre, you feel like you have your parisian routine, this is the year to shank it up. i am excited about the hotel opening called jk place. an italian brand that has so much cache.

europethe cool people of hang out at these hotels. it is very small of a handful of rooms, but they have beautiful living room style spaces, great there are things that are so vibrant about the social scene the create. they are opening their first non-italian hotel in paris really close. a couple of museums opening up will put modern art and fashion under the spotlight in a way they haven't been in paris. he will offer alternatives to the classic museums. jason: you hop onto the euro star, go over to england, but not just heading out into london. the countryside? >> we are seeing skip line. i love london. never forget about london. ais is the year to spend couple days in the countryside because there are fabulous resorts that have opened up. a beautiful experience where you can do the classic downton

eats like ats and king. the scene has blossomed. hatfield place is the center of it all. it is only 30 minutes from london. carol: i just want to go to muncie because it sounds so fun. old, old is this estate on its own little island off the thames. it has been a hotel in the past and hosts a lot of artists and avant-garde types. carol: when i travel, i like to find beaches. tell us about where we should go. nikki: people should be going to can get to go to the beach this year and that is not a conventional choice. there are nonstop flights from jfk to nairobi, which opens up the entire country in a way that hasn't in accessible for americans in the past. if you don't want to go on

safari, which is a real treat, protectedad to the island with portuguese style architecture, ancient sailboats dotting the harbor. it has got tons of character and the beaches are gorgeous. carol: "bloomberg businessweek" is available on newsstands now. jason: and online and our mobile app. onte's my must-read is m story that looks at two cities worlds apart but connected because of immigration. jason: i love about this story is it is so intimate and i have never understood the immigration debate and the immigration drama as well as i do having read this piece. i agree. we always look at the macro stories of immigration and what is coming out of washington. this will put us on the ground level and the people impacted, and it is important part of our

labor force. you can find more stories on "bloomberg businessweek," and check out our podcast. jason: more bloomberg television starts right now. ♪

emily: i'm emily chang and this is "best of bloomberg technology come up" where we bring you the top interviews from this week in tech. apple cutting revenue outlook for the first time in two decades, plus a bumpy start of the new year at tesla. model three deliveries fall short and ceo elon musk says the company has gone from production hell to delivery logistics hell. toflix makes the decision cave