yes. yes you do. a kohler walk-in bath provides independence with peace of mind. call for $1,500 off your kohler walk-in bath. visit kohlerwalkinbath.com for more info. emily: i am emily chang in san francisco, and this is "bloomberg technology." the biden team starts to tackle the pandemic on day one. the virus virus and the vaccine, we will get all of the details on what they promise is going to be a more coordinated national response.

san francisco mayor says that vaccine supply is not meeting demand. could be the next new york city? where tens of thousands of shots are being rescheduled. my interview with the mayor coming up. one of bloomberg is this week's top 50 companies to watch, twilio, is a stock that is adding a $40 billion of market value in the last year. we will speak to the ceo jeff lawson. tech shares led u.s. stocks to an all-time high, and apple close out a record. for a complete market picture. here we are. >> really knocking it out of the park on the fourth quarter earnings, coming in at 20 billion at the fourth quarter, the estimate was $17.5 billion. it looks like they appeared that back in the post market.

ibm taking a little bit of a hit, a big hit. revenue is coming at 20.4 billion. analysts forecasted such -- you saw that the defensive tax -- the new york fang index led the gains and ended the day in the green. that has led me to tutor in particular. once again, that narrative about how much twitter is getting, the attention, now that mr. trump is no longer present. -- now the donald trump is no longer president. this is not helping shares that much. an interesting caveat is that airbnb is outperforming. this is the day when tech was clearly the story. expedia, tripadvisor, booking.com not doing that well with the pullback that you saw on the airline sector.

my the major stories for today was bitcoin taking a tumble after reports that it was being used as a double spend, the same coin being used for to transactions, undermining the purpose and safety of bitcoin. investors are sensitive to that story. i want to end this market check with the vaccine story. the covid-19 antibiotic -- antibody therapy is reducing risk as much as 80%. shares are really liking that news. amodern ---- that is the dynamic that you saw today. emily: thank you for that update. we will continue to watch intel and ibm throughout the meantime. covid-19 cases are declining.

and 46 states, reducing pressure on hospitals that have been fighting the virus for almost one year. the nation's vaccine push is still in its infancy. 17 million doses have been administered. dr. val g reported the dax -- dr. fauci re-emphasize the importance of the vaccine. michelle cortes is joining us now to discuss the daily briefing of the biden administration press releases. -- press briefings. in the last 24 hours, what has changed when it comes to vaccines as a result of his leadership? . michelle: the biggest change is exactly what you are honing in on, a change of tone. the federal government under president biden is planning to take a much more activist role, not only in the things that we can all see, such as the vaccine

rollout, making sure that states get the money in the direction from a unified federal government, but that everyone is really in the same direction. they are also making information more available. we are hearing from dr. fauci that science is coming, and we're going to be leaning in that. we are seeing tweets from the head of cbc and head of the fda. we have not heard from the cdc much for the past year. to be hearing from them is significant. we will be getting dashboards that will make information available to the entire country, in terms of how many vaccines are out there, where they are going, therapeutics, how often testing is happening. in many cases, we have been relying on these organizations, for example the bloomberg vaccine tracker. we are getting this push from the federal government for a coordinated approach, for science to come first, for communication to open up.

the biden administration is not going to do all this themselves, their giving states money so states can get it done, but they are trying to get people information to help with the embrace of the vaccine process itself. emily: i will speak with the mayor later this hour, and she indicated in our conversation that the flight is not meeting demand. she is optimistic about the biden administration, more coordination is helpful, but do you think he will be able to deliver more doses and more quickly than we have seen so far? michelle: the vaccine manufacturers have been working at a breakneck speed for months. they started to produce these vaccines that we had now well before we knew if they would work. the fact that we have vaccinated millions of americans and even millions more around the world within oneweb and a half of it being approved, it is

astonishing when you look at it. when you have the entire world wanting something, you cannot give something to everyone on the first day. the authorization, the calling up by the defense production act could help in certain cases. some of the situation is that we are having trouble with vaccinations because we do not have the needles and vials, the packaging. also the other thing that will help with the is that we are expecting to get some data from johnson & johnson. dr. fauci was talking about that today. that is a one-time shot. a completely different approach, only has to be given one time and has a different supply, back to help write in terms of how much of the biden administration can accelerate the production, that may be a let -- that may be less are its own. pfizer and regina are doing all that they can. -- pfizer and moderna are

although they can't. as we -- making the supply chain and the distribution process more efficient, hopefully we will get to a better number in the end. emily: amazon has offered its services, and of course, it is also asking that its workers get the vaccine as soon as possible. but they are offering their expertise, their technology communications, abilities, help with the rollout. good a company like amazon make a significant impact customer - -impact ? michelle: impact -- amazon has impacted every area that it has gotten into. with the exception of their effort into health care, where they have not actually had that much of an impact yet, and had a couple of setbacks there. when it comes to health care, it is such an incredibly regulated

area, and the challenges that are there -- i do not think that amazon has a lot of experience in distribution. in the way that has to be rolled out. the problem is that we have seen when it comes to things like this should be should, have not really been on the piece of the puzzle that amazon would address. it is not so much that we are having trouble getting access from the production floor to the place for the vaccination has to happen, it is more once the vaccine has been involved, or transported at the right temperature at itself? those things are more individual challenges, not corporate structure challenges that i think amazon would be good at addressing. again, i do not want to rule out amazon. emily: interesting. bloomberg, michelle cortez, thank you so much for giving us that update. coming up next, more on intel

earning reports and shares jumping. we know that there is a big leadership change with the new ceo. the latest is next. this is bloomberg. ♪ ♪ - [narrator] this is kate. - hey. - [narrator] she takes two prescriptions. kate's son jack, takes one too. kate works hard, and thought she had good insurance. but she still pays too much. that's no good. so kate downloaded the goodrx app. now she can compare prescription prices, to find the best discounts. she even beats her insurance price. good for you kate, good for you. goodrx, stop paying too much for your prescriptions. download the free app today.

emily: ed tout is giving an update on continued demand for ec'sthat enable-- pc's that enable working from home. we are joined by ed ludlow who

has been listening in on the call. the incoming ceo has been on the call, what has been said so far? edward: they said the big focus in intel is the future of manufacturing. pretty much domestically. all of its rivals have tended to outsource manufacturing of chips. this has allowed rivals to get ahead of intel, and it is one reason that it has been under pressure. he is kind of hedging his bets. he says that the company will continue to build some of its chips and house and is bloomberg news reported at the end of last year, intel was in talks with samsung to outsource some of those to products. that is a long-term question. the short term for intel was posited results in the fourth quarter and a bullish forecast for the fourth quarter.

this is tigger says intel inside and that has been the short-term driver for the company. emily: intel is facing significant challenges with companies like apple to make its own chips and amazon making its own server chips into microsoft as well. how is intel going to stand up to that kind of competitive threat? ed: the pressure and intel coming from its own customers looking to develop tips and house. off -- they offer more competitive chips. intel has fallen behind on a number of products. the mechanism has not been put in place quick enough. investors have been looking that with pat g, a tech focused guy, a career in intel.

he was a chip designer. he was more of a finance guy and was under his leadership that the technological lead subs away. that is the focus of intel. intel is the biggest chip maker in the world, but it kind of moved away from what it did best. like being very aggressive and technology for manufacturing. emily: i know that you will keep listening into the call, and we will be covering the transition of power as pat takes in as the new intel ceo. coming up, an entrepreneur has wisdom for businesses looking to compete, and trevor wins the best software wins. we will speak with twilio ceo jeff lawson. next, so you're a small business,

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emily: making its mark on 50 companies to watch. a guide to 2021. the cloud communication platform twilio has gained over $40 billion in market value this january of last year with high profile companies like nike and the american red cross. twilio ceo and founder jeff lawson is hoping to teach other businesses in silicon valley on how to navigate business. jeff joins us now. jeff, the pandemic has been a reckoning for a lot of companies. you've seen companies who can get software right will win. those cannot, will become obsolete. what do you mean? jeff: i think the pandemic has

made a trend more apparent. here we are, the companies that are able to delight their customers in digital, using iphone apps and mobile apps and the web, those are the companies when we do business with them, and they bowed great software that differentiates them in the eyes of their customers, those are the companies that are winning the hearts and minds and wallets of customers. those are not just startups. it is every industry that is getting challenged. by the power of software to upgrade itself and build these better customer experiences. the company who unleashed their technical talent, the software developers, those are the companies that are able to do a great job with it. i've talked to a bunch of business developers, and everyone to know how development works. they do not know what goes on to technical. as a ceo and a software

developer, i had this unique perspective to help business executives understand what the software developers are doing, other thing, how they work, to ultimately build a bridge to achieve the common goal, which is to build amazing products and digital experiences the delight customers, have millions and billions of customers and ultimately make the company money because that is what everybody wants to do. emily: twilio has powered things like nike's remote the tilt transportation and helped hospitals connect with patients and the middle of a pandemic. what you think is your main source of growth post pandemic? the stock has seen incredible rise. where is the next stage of growth coming from? jeff: the pandemic accelerated many facets of it, but these roadmaps are far from complete. 2020 only accelerated digital a

for customers. and now they have so much more to do to delight customers and to fend off competition and grow digital business. twiliohere helping so many companies who are still in the early stages of digital competition. building the better world about that listens to customers and builds better products and expenses, those are the companies that are winning, and that job is never done. twilio is here helping customers from every point in the customer engagement journey, from sales, marketing, to customer support, help make those experiences modern, integrated, and compelling so that they win the customers hearts and minds. emily: we are seeing a number of big tech leaving the bay area and complaining as they get out the door, venture capitalists heading to miami, for example. i know that you have some thoughts on this. what has gotten you so fired up about this particular issue? jeff: the tech industry is

historically done well, and even during epidemic, the tech industry has on well because our workers can work from anywhere, and our products tend to be relevant to the world right now. during a time like this, i think it is our opportunity to get back and look around and say how can we use our blessings as an industry and individuals to help our communities through this generationally difficult time that so many people in our committees are having. how do we get back? -- how do we give back? it rubs me wrong we will decide to leave and make a big stink about it on the way out. and they have about their committee was. well, sure there is problems in every city and community, but now is the time to take our blessings and help those in need and help build a stronger committee. that is like committed to doing here in san francisco. emily: what does that help involve?

i have spoken to a number of lawmakers, and it spoke to the mayor. privately, a lot of these folks are saying that there is so much money in san francisco, but we cannot fix the local pool or the swing at the park. how do we get these tech companies and people involved? jeff: it starts by everybody in our community in gauging. and sometimes tech folks had not engaged. i encourage that we tech folks engage amoco committee and local civic response abilities with our civic leaders. number two, our civic leaders, we need to stop this environment of division. we are selling right now, no doubt about it. we are one city. it is not tech versus non-tech. as all of us together putting a stollar community again emerge from this pandemic solving problems. whether it is homelessness, hunger, housing, we need a plan for how our community is going

to emerge stronger from this. i think is up to all of us together to do our civic leaders. companies and individuals, let us have one vision for this city and execute it on with rigor to both the city that we know it can be, that brings a lot of revenue to the city. the plurality of many other important jobs, let's all be able to live in this one city affordably and successfully, knowing that we are building an amazing city here in san francisco. emily: twilio along with amazon is one of the companies that dropped parler as a customer, and i'm curious what you think, at now that we have a new administration, will you think about bd platforming of donald trump and whether or not that was the right to call? they are two sides to the story, and clearly big tech is a lot of power. jeff: in a society, words matter. actions matter.

there are norms for a reason, so that is how we can all live together successfully. enforcing those norms is kind of up to everybody in our society, but this is nothing new in the off-line world. we know that you cannot walk into a crowded theater and yell "fire" and you can't walk into an ice cream shop and express racist words. you cannot expect to still be a customer. online services have this as well, and companies are enforcing that as well. if it is illegal off-line, it should be illegal online. i think it is kind of a simple as that. emily: what is your outlook with the biden administration, tech, and the relationship from washington to smith and valley? -- to silicon valley? jeff: i am hopeful that an administration that believes and science will help us be the challenges of this pandemic and this financial crisis. i'm optimistic about the ability

for the biden administration to help our country for the starkest time in the country history. i also -- for the starkest time in our country's history. for government and tech, i think it is incumbent upon our governor -- governments and legislatures understand what is happening with technology. when you watch the congressional hearings with art tech leaders, it is apparent how far behind our government leaders are of the impact of tech on the world. our regulators debility competency to write understand what technology is doing. and then start from there. i think that it is a discussion, and it could be that regulation and that being what is needed. i delayed that we should have regulation passed folks who do not understand what is going on. that is louder to see. emily: twilio ceo, jeff lawson.

thank you so much for adorning us. check out the latest edition of bloomberg businessweek, with twilio as a highlight in that magazine. coming up, president biden's team is raised take on the challenges, and we will ask a veteran's. this is bloomberg. ♪

emily: welcome back to "bloomberg technology." president biden is now tasked with confronting a series of security challenges on tops of other national concerns, like containing the pandemic, repairing a battered economy. joining us to discuss the biggest threats his administration is likely to face in cyberspace, founder and co-ceo of iron net cybersecurity. general alexander, good to have you back on the show. where did the trump

administration leave cyberspace? what is the biden administration walking into? >> i think you have seen a transition of cyber, something that hints to an element of national power. as such, the biden demonstration is faced with how we prepare a nation for something others can use against us as an element of warfare. what you saw in solarwinds shows the threat is big. what the russians did there in terms of stealing information showed the scale, 18,000 companies was the first stage. this is a huge capability they demonstrated. imagine what they did in 2017 to the ukraine, going after the ukrainian tax authority with that exploit and attack. it went global, caused billions

of dollars in damage. imagine if this had been a destructive attack. we are not ready for it. that is one of the key things the president has to pick up. i think he's got the right players. i know a lot of them from my time in government. i think he is picking a good team to take this on. emily: paint the picture of what a destructive attack would look like. gen. alexander: you can see what hit fedex. a destructive attack dropped down and destroyed the data on tens of thousands of systems. that meant those computers could no longer operate. just a blue screen. they would have to be physically be rebooted, each one of those. now look at that across 18,000 companies. that type of attack would cause mayhem for our government and for industry.

that is one type of attack. that is a destructive attack. how do we now start to lay out h the rules of the road for cyber? what is acceptable and what is not? that is one of the things the president has to take on and talk to our allies and look at what we will and will not accept. i think he would be reluctant to put redlines, but he is going to have to prepare for it. many people asked me, should we respond? my answer, not until you fix the defense. we are not ready today to defend this country in cyber. as a consequence, the president has, added to all these other issues he's got, this is a huge issue.

remember we also have all of these ransomware attacks hitting schools, hitting other companies. tremendous impact on the economy. we have a big problem in cyber. he is hiring some great folks. this problem is something we've got to address as a nation. the public and private sector have to work together to address this problem. emily: i wonder also about the domestic terror threat. we saw the insurrection act the capitol, which was planned in part on social media. what is the assessment of what happened there? gen. alexander: like you and many other americans, our country shouldn't be like this. we should step back and address these problems. i remember a time going to congress when you could talk between both parties. what is good for our nation?

i think these kinds of issues and the use of social media to propagate these types of events -- we need to get our arms around. what are the rules of the road? how do we educate our people in this area? i was disappointed, and that is the best thing i can say on television, with what happened. i think it was wrong. emily: do you think we need to be concerned about a domestic threat in cyberspace, or is it the foreign threats that worry you the most? gen. alexander: the foreign threats worry me the most. on t he domestic space, how do we get our country back together? this is a big issue president biden faces. he addressed that in his opening statements yesterday. we need to find a road. it is usually divided when you

have 75 million people here. in military commands, you may not like the commander, but that is the person you should support. we've got to get our nation back to that. while we should vote, once it's done, we've got to think of a way to heal and get the nation moving forward. that is what i liked about the military, everyone thinking what is good for this country. that was good for our nation. how do we work together? how do we compromise to get there? emily: you are talking about public and private partnerships. amazon just offered help with vaccine distributions. you don't want companies having backdoors the government has access to.

what is your advice to the biden team about how to best confront these threats over the next four years? gen. alexander: i saw a joke, it said if amazon was asked to do the vaccines, they would be done in a week. if you had amazon prime, it would be done by wednesday. i think the government should look at all the methods possible of getting the vaccine out. let's get this done. we should break down barriers and say how can we get this out there? i would reach out to industry. as they are in creative vaccines, they are the same in administering. i think we've got to mobilize the country to take this on. emily: general keith alexander,

we could talk for hours about this. founder and co-ceo of ironnet cybersecurity. i hope to have you back. twitter has locked out the official account of the chinese embassy to t he united states -- to the united states after a post that defended the beijing's government policies where critics say china is engaged in forced sterilization of minority weaker women -- uigher women. the tweet that said they are no longer "babymaking machines" was removed by twitter 24 hours later. what exactly happened? >> this tweed violated twitter's rules against dehumanization. that means you can't attack someone based on religion or disability, national origin. this attack on an ethnic group in china crossed the line.

twitter blocked the tweet. they locked the embassy out of the account until they delete the tweet, which they have not done. emily: the chinese foreign ministry spokeswoman said we hope twitter can adhere to journalistic pencils and not double standards. does twitter seem to be a bit bolder on the heels of banning the president with enforcing its rules? >> i think it is getting bolder. once you started to make these decisions and realize you can do them and you're not going to tank the business every time you enforce something, it makes the company more confident. we saw that in may when they first started flanking the president and it has been a snowball ever since then.

i think they become bolder and a big reason is they got more comfortable with the attention that comes with making a big stand like this. emily: even though president trump is not on twitter, there is the question of what is happening to his supporters, in pro-trump forums, whether twitter or telegram or somewhere else. how have they been handling this transition of power? kurt: there were a bunch of stories that came out yesterday that members of the qanon conspiracy theory were pretty shaken up after the inauguration. there was a lot of hope from that group there was going to be something at the inauguration, either biden gets arrested or suddenly the military starts to act against the democrats. obviously none of that happened. for a lot of people who have

been buying into this idea that there is a solution, that trump didn't just lose, but there will be consequent is of his loss, were -- consequences of his lo ss, were blown away by what happened yesterday. for them, yesterday was quite devastating. emily: kurtagner for us. you will be continuing to follow this. thanks for stopping by. coming up, how many people can get vaccinated for covid-19 per day in san francisco? when will the shelter-in-place order be lifted? we hear from the san francisco mayor next. this is bloomberg. ♪

emily: president biden has unveiled a national strategy to combat covid-19, saying the pandemic is likely to claim another 100,000 lives over the next month. i spoke to san francisco mayor london breed earlier to hear her biggest concerns about the outbreak and whether the city will face a major issue in vaccination supply, like new york city. mayor breed: my biggest concern, in san francisco, even though we have a low death rate, we still see over 300 cases per day on average. i think people are tired of covid and want to get back together again, understandably so. i think people have had enough. but the fact is we still have more hospitalizations than we have since the beginning of the pandemic. we still are seeing people die,

even though san francisco has been doing better than most major cities, and we still see new cases. my biggest concern is people are tired of it and making decisions to get back together and avoid the recommendations we make around large gatherings. emily: there was concern about san francisco being on the verge of running out of vaccine, given t hat big moderna batch put on pause. that has been cleared. i understand supply isn't a concern right now, but there is inconsistent supply across the country. what is the biggest challenge in the vaccine rollout so far? could sense disco have to postpone -- could san francisco have to postpone appointments like new york? mayor breed: we have in our

health care system alone in tier 1a, under the guidelines of our prioritization of the vaccine, we have over 200,000 people alone in our health care network, people who are elderly in nursing care facilities. when you talk about 200,000 people in that first tier, and they need two doses each, we need at least 400,000 vaccines alone for that population. the city of san francisco has only received about 100,000 vaccines. it is all about the supply. we opened up a number of facilities in san francisco where we are collaborating with health care providers so we can deliver at least 10,000 vaccines per day. the biggest challenge we have right now is the number of vaccines we have not received. emily: what do you think will change about the vaccine supply

under the biden administration? do you think he can do a significantly better job getting more doses than trump would have? mayor breed: i am so hopeful. i have a lot of confidence in president biden and the work he has already started to do. he made it clear he will use every resource to begin the process to produce vaccinations at a higher rate, to use the military if necessary to help administer and set up large facilities to administer the vaccine. this is the number one priority for him. our economy is suffering and people are dying. this should be the top priority. emily: a goal has been set to get all san francisco residents vaccinated by june. mayor breed: it is likely to happen if we get the vaccine. we have the capabilities, not

just with the large sites set up, but we also have a number of community clinics. we are also working with cvs and safeway and walgreens. walgreens actually helped us vaccinate the employees and the patient's that laguna -- patients at laguna honda hospital. everyone has been vaccinated that agreed to a vaccination. if we get the vaccines and are able to do 10,000 plus vaccines a day, that goal will be met. emily: let's talk about the shelter-in-place, which is still in place. when will that be lifted? mayor breed: 10 for disco is in an -- san francisco is in an okay place. the state has not lifted the lockdown order.

we are on track. our reproductive rate is just a little over 1.0. we want to get it below 1.0 of course. i am optimistic. we are not seeing the numbers drastically increase like they were at one point. we are starting to see them go downwards. that gives me hope that hopefully sometime february we will see some reopenings occurring. emily: part of my conversation with san francisco mayor london breed. we also spoke about the state of tech in san francisco. we will have more of that conversation tomorrow on "bloomberg technology." you can also find more at bloomberg.com. coming up, instacart lays off nearly 2000 workers. the reason and realities in the gig economy, next. this is bloomberg. ♪

emily: instacart is cutting about 1900 employee jobs, including 10 workers who recently formed the union. this as the company seeks to boost its ranks of contract workers. we are joined by bloomberg's josh eitel, who covers labor for bloomberg. anecdotally it seems like people are using instacart now more than ever. josh: instacart's overall workforce has ballooned. we are talking about more than 500,000 instacart workers who are independent contractors, workers not protected by the same minimum wage and other legal protection.

in contrast, instacart's smaller group of employees, which they hope to manage and control and train more actively while following the law, that group is shrinking. these 1900 or so workers who are among less than 10,000 in-store front-line employees, according to the union, that were on instacart's direct payroll, that means there is now significantly fewer direct instacart employees and they are an even smaller percentage of the company's overall workforce. that is a change from six years ago when instacart was signaling towards more employees. instacart's ceo told our colleague that was something that was going to improve the quality of the work that the workers were doing.

emily: instacart in a statement said we are doing everything we can to support in-store shoppers through this transition. working closely with retail partners to hire impacted choppers for roles they are trying to fill as they explore new work opportunities. they are also getting separation packages depending on their tenure with the company. that said, part of this is because instacart and retailers themselves are transitioning how they do this, sometimes having their own employees pack the grocery bags and leave them for curbside pickup. talk about the transition happening in the weeds. josh: instacart says part of the reason the change is happening is, as you said, retailers will have their own employees using

instacart technology to do fulfillment. instacart's description of this is there are a range of different models they use. sometimes they expand one and shrink another. they say some of the workers' jobs being eliminated will end up going to work for those retailers instead. emily: it's a huge workforce. you said 500,000. how are workers feeling about this? you mentioned 10 of those being let go were part of a union. josh: the united food and commercial workers union has been denouncing this, saying it is a particularly cruel thing to do during a pandemic, considering the risk workers have taken on. they are noting these are the only workers in the united states who won union

representation and were in the process of negotiating a collective bargaining agreement. this is the snuffing out of a small but noteworthy foothold that organized labor established there. emily: in terms of your broader outlook on instacart, i'm sure a lot of folks would say they could not live without it, but does the business itself seem to only be getting bigger? josh: it has had explosive growth. there is reason to think that will build on itself. we have seen in california how significant this issue is to the future of the company and future of the people doing the work and what kind of risks they are suffering. emily: josh, always appreciate your coverage of workers and the issues they are facing. we will keep following that

story. coming up, "bloomberg daybreak: asia" after "bloomberg technology." i'm emily chang in san francisco. this is bloomberg. ♪

haidi: a very good morning. we are counting down to asia's major market open. shery: welcome to "bloomberg daybreak: asia." asian markets look set to pull back from all-time highs as investors weigh earnings and the prospect of more u.s. relief. tech led wall street to yet another record. joe biden lays out his plan to tackle the coronavirus,