tv Bloomberg Technology Bloomberg March 11, 2021 11:00pm-12:00am EST
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we will hear from its ceo. speaking of newly minted public companies, a date with bumble after the iconic video, taking the company public. the ceo joins me after the stock skyrocketing 18%. he went from flipping burgers at burger king to flipping the fintech world on its head. i will speak to the ceo of choir not. $31 billion, it is europe's most valuable startup. first, tech stocks rallying, we have posh mark rose porting after the bell. our reporters are standing by with the latest. ed, what did we see? ed: u.s. equities hitting fresh records. a lot of this due to the stimulus checks on their way, but that rally coming in technology. the s&p 500, the main gauge up 1%.
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the outperformance in the nasdaq 100 index, of 2.36% on thursday. philadelphia semiconductor index, the gauge of the chip stocks. it is up 4%. a lot of volatility in that, up significantly and downs certificate the others, but i wanted to bring up bitcoin. a little higher, above $57,000 area we are in a risk on mode, we have seen some symmetry between investors going into risk assets, tech stocks, and gain in bitcoin. come into bloomberg and look at this chart. the narrative around tech stocks has been about rising bond yields and stretch valuation. this is the invest though etf -- invesco etf. the outflows, investors pulling money out of the etf as we saw every rotation into value stocks. but some money flowing back in,
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so it raises the question really, how long is this going to last, how long as they're going to be this tie up between tech rising and the valuation. got to talk about the stops, gamestop lower on thursday, down by almost 2%. the amc entertainment which is another favorite on the reddit forums and other means stocks. up by 4.5%. those two moved together in symmetry, but that has not been the case. the chart that i am looking at, that is the spac that has agreed to by ev maker lucid motors and will take it public. that is the picture of the markets broadly, but we did get some earnings after the bell. here is my colleague chrissy. >> docusign, really seeing the after hours trading.
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in the red despite the revenue beating estimates. high bar for tech already. flip up the boards and the other earnings story is posh mark. 12% decline after their revenue actually missed estimates. there earnings story is not a pretty one. pull of the boards one more time in let's take a broader look at how this compares to the rest of the tech industry. the average sales beat was positive by 5.4%. the positive etf beat, yet the price action, not so positive. it took a hit by 1.5%. despite the good outlook for growth stocks, it is a high bar for investors to buy into these names. emily: kriti gupta, in new york, thank you. quick programming note, we will be talking to the ceo of posh mark tomorrow about the company's earnings.
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tech giants and their cars. the latest buzz around apple's foray into the car market and how the company might accomplish it. to build a car, apple has three options. partner with an existing carmaker, build its own manufacturing facility, or team up with foxconn or magna international. i am joined by our automotive's reporter. which way are they leaning, what do we know? gabby: what we wrote about today is it kind of makes a lot of sense for them to work with a contract manufacturer. there has been weeks of apple talking -- leaks of apple talking to manufacturers. it would make sense for apple to follow its playbook. they are good at managing a supply chain, and they are good at having total control and i think i could have an issue if they were to partner with a
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carmaker, it might cause wrinkles or issues. can you hear me? emily: is apple, gaby, ever going to make a car? we are still wondering that. gaby: well, i think that it does see some really clear signals that a car is coming. not just these talks of automakers that have leaked, but my colleagues and i reported a few weeks ago, they have been having talks with makers, with sensors for self driving cars. it looks like they are in discussion, lining up your suppliers. and if you are serious about making a car, you have to do that years in advance, and they are doing that.
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we are seeing clear signals that it is going to happen this time. it is still probably a few years away, but that is the timeline of a car. it is not software that you write and publish instantly. it takes time to design, manufacture, test for safety, all those kinds of things. emily: what kind of threat with this posed to the established auto industry and to tesla, especially? gaby: with tesla, it is funny that you see elon musk on twitter dragging apple's efforts. whenever you see the rival on the horizon, you see them vocalize our comment on that. we have seen the same thing from the auto industry. ceos of bmw, volkswagen, and toyota have commented about how they are not worried about apple and the car business is very difficult. there is something that is on their minds. in terms of whether they have a competitive advantage, apple is the strongest consumer brand in
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the world. if they enter the car business, they will have a lot of shares, every motorist'm mind. and also, they are known for design. people love their products. that could be very appealing. also in terms of the infotainment in the car. that is things that silicon valley companies will always be better at. emily: we will continue to follow your reporting. gaby coppola. thank you. coming up, the first earnings report from bumble since the $2.15 billion ipo last month. social life and even dating is returning. we will hear from the bumble ceo, next. this is bloomberg. ♪ ♪
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♪ >> i am just so proud of our team from getting to this day. it is been such a journey and for those first people that believe denies and subscribed to this radical idea of the woman making the first move, they have been what drove this home. emily: that was bumble ceo whitney wolfe herd a month ago when the company went public. just today, shares rising up 18%. optimism that a return to social life and dating be returning to normal as more people are vaccinated. the dating app returned its
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first earnings results. to fourth-quarter revenue, $1.46 billion. there is a lot of promise for in person dating, and icon up with the -- i caught up with the ceo earlier to get her outlook. whitney: regardless of covid or lockdowns, the desire or need to meet people is not going anywhere. loneliness has presented itself in such an extreme way, we have seen engagement go up, but prior to the pandemic, even the statistics around how people meet, 40% people meet online, so this is very durable either in a pandemic or post pandemic. the real silver lining of the pandemic for our business has been people's willingness to engage on a deeper and more meaningful level inside the
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product. pre-pandemic, you are not seeing engagement levels to the degree you are seeing today surrounding video and audio. people are building full relationships via video and audio, and we have heard anecdotally and starting to witness, even when people are given the opportunity to return to the offline market, the ease and accessibility and benefit of online dating has really proven, we believe that is here to stay. emily: are you saying you cannot to relate separate out demand, because the demand equation has complete change? whitney: we think that pent up demand is extra on top of just pre-existing demand for love and for relationships. the pent up demand nature of post-covid era is really going to extend well beyond dating as well.
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there is pent up demand to go and socialize, to meet friends, to engage, to be with people. we think we will benefit from the reopening even beyond dating because of peoples pent today to use our products are more than just romantic purposes. pent up demand even goes beyond romantic relationships. emily: shares are way up today, and there have been a few down days and we are in a volatile market. there is a tech selloff happening. what has been like running a public company for the first few weeks and how do you watch the stocks? whitney: our business fundamentally has not changed since we have gone public. we are still very anchored to our customer, we are trying to stay very focused on the things we were focused on pre-ipo. we are not watching the stock day today, even today, it is up. that is not something that we are paying close attention to. we are paying attention to our
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metrics, we are paying attention to team morale. we are laser focused on building and continuing to invest in a great business, and we feel that regardless of the volatility in the markets, our business continues to be a great one and we are laser focused on just executing against our priorities. >> there are quite a few analysts covering bumble. citigroup talked about decreasing the stigma of online dating, and also rising older marriages. what kind of success are you seeing in bumble matching older users, and could you see perhaps taking more share from a more entrenched or traditional company like match? whitney: absolutely to the first point of your question. the willingness of folks across the age spectrum to join our products and to find meaningful relationships has definitely been on the rise.
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the pandemic has actually been a propellant of that. we have noticed that throughout the pandemic, the stigma around online dating or the unwillingness to maybe find a relationship digitally, that has really gone out the window. people are more willing now than ever. not only that, but when you think about the increase of break or divorces throughout this period, and not only that, but people who were so used to being hyper social that they were not interested in a serious relationship, that has all shifted. the quest for more meaningful relationships or new beginnings, that has been on the rise. we see the propensity for maybe what was our young, professional markets, their parents are now joining. their parents are now joining in everything in between and we do not suffer the consequences of
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alienating our core audience which has historically been college-age or young professional because of the way we allow you to search for people within your desired age band. it is a product for everyone and we are definitely seeing a wider user base. emily: let's talk about bumble bfx that connects folks for friendship, not dating. you talked about that as a key development area. what should we expect? whitney: it is a focus of ours
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product to from product investment, from a strategy and marketing investment standpoint, and you should not expect revenue plan around it until 2022. we will work on getting the product and strategy up to speed to where we think it should be and rolling that out in our markets, and really being measured, thoughtful, and very strategic as we go on to build the future of platonic relationships. also as we go and build community. that is a really exciting future opportunity for bumble and one we are very, very dated about. that is what you can expect. emily: bumble ceo, you can catch the full interview at bloomberg.com. coming up, a new portable speaker just under one pound and a bit taller with at least 10 hours of battery life. why sonos is betting big on a handheld. this is bloomberg. ♪
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slightly taller then an iphone, weighs just under a pound, has 10 hours of battery life. the company which made its name as one of the early proponents of connected home speakers seeing shares surge almost 200% since going public back in august 2018. sonos setting a goal of 2.2 5 billion dollars of annual revenue by 2024. they introduced this speaker, the latest tie into their sound systems. the company generating $1.33 billion in revenue last year. joining me now to discuss, so no ceo. how d -- sonos ceo. how does this stand out? patrick: this helps us get outside of the home. this is a big step for us going outside of the home and it could not have been better time to given that people are finally
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going to be able to leave their homes, it together again, so we think that roam is the perfect product at the perfect time. it works inside the home, but we think it will appeal to a whole bunch of new people have been looking at sonos but perhaps because of price point or functionality, did not feel like joining it just yet. this will appeal to a whole new wave of customers as well. emily: talk to us about how you double revenue by 2024. what are plans you have in the making and plans for recurring revenue as well? patrick: we detailed this week our aspiration to get here just like you outlined and a big part of that is looking at the opportunity. we show people that while we have made a lot of progress, we are really only into about 9% of the addressable affluent homes that we think we can reach. and that accounts for about 7% of sales, so even though we have done great to this point, there
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is a huge opportunity in front of us and we have a great business model that is good for the customers in the sense that they can buy one sonos and add one more over time and we think there is opportunity they are to add even more products like roan, and we have aspirations to get into all areas of audio. we think we are building from a position of strength and we think bringing into new homes, which we set a record on, and we also had a record number of existing customers come back to purchase another product for their system. so these things are giving us a lot of confidence. and we have the aspiration that we want to 100 million plus people using our products and services. one of those services, to your point, is sonos radio hd, and we set in aspiration of getting
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to 500,000 subscribers. we are very excited about that and just creating great experiences for customers, curated stations, and really building the top experienced people can have when it comes to sound. emily: how far off are sonos headphones? patrick: we are interested in all of the aspects of audio, but we do not talk about our future plans. we think we have opportunity in all these areas. there is a $90 billion audio segment more globally as we think about things like offices, commercial, we announced otto this week and our first toe in the water with audi. we are excited about the opportunity to be in all of those categories and i would say, stay tuned, because we definitely want to be playing in all of those areas. emily: we have been talking a
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lot about the global chip shortage and obviously, the supply chain was heavily disrupted by the pandemic area houses -- how has hardware development been impacted by the pandemic and what changes in post? patrick: it has been a tough year and we have really relied on people working together physically when you are doing the first build of a new product, so our people have made some heroic efforts to figure out how to launch new products and then deal with all of the supply chain disruptions. we faced everything you could name, chip shortage it was just one. we had covid hit different parts of the supply chain along the way, so there have been so many different things. our team has set themselves apart and being able to manage all of these things. they have shown resiliency, and we have come in ahead of expectations every quarter, which is pretty incredible, and i think we are going to continue
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to see challenges like post pandemic as well in the supply chain, but i think our team is up to the task and it kind of comes with the territory when you are building hardware. i do expect maybe unlike some of the fully digital companies are software-based companies, there is the place for that physical presence and working together when you are building physical products, so we do plan to return to the office in september and i think we will have more flexibility with our work or us, but we will also see a lot of people wanting to be back in working together and really collaborating to create the next set of great products that we have planned. emily: thanks so much, patrick spence, ceo of sonos. coming up, big debut. how a harvard dropout became a billionaire, for what is being called the amazon of south korea. i spoke to the ceo. this is bloomberg. ♪
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...delegating? oh, good one. move your xfinity services without breaking a sweat. xfinity makes moving easy. go online to transfer your services in about a minute. get started today. clerks welcome back to bloomberg technology. i am emily chang. robots continuing its search. the gaming platform has seen revenue and valuation grow as the pandemic continues to keep people and kids at home. part of the surge is thanks to kathy woods. it has purchased more than 500,000 shares of roblox. i spoke yesterday to the ceo and talked about whether he saw any issues with scaling. >> most of our systems have
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scaled well with users. our infrastructure scale, we do not see any issue with scaling that moderation function, which forms the foundation of the platform. emily: roblox made a big splash in the market. they aren't the only ones. coupang also debuting today as korea's largest listing ever. walk us through the coupang trade. >> 41% debut for coupang. four what they call south korea's amazon. that is in one day. i want to put this in perspective with what you see with the largest asian tech ipos. look at the board. i want to show you though top five ipos. coupang one of them shared why -- 4.6 billion dollars, but why
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now. why such a surge? it has to do with the accessing of capital markets you have been seeing a lot lately. flip of the boards one more time. -- flipped up the boards one more time. since the start of the year, this ipo index has been surging, pulling back after the gamestop saga. now once again on a tear. thanks to coupang, there is a lot of expectation you could see more people come to market given the massive trading debut you saw. emily this could be the start of , the ipo mania everyone warned us about in 2020 especially as we start to get the tech giants come to market and add some additional shares. coupang may be the start. emily: thank you so much for that update. we will keep our eye on it. sticking with coupang, i spoke with the ceo along with my colleague to talk about the company's vision for the future. >> we are here today because we focus on a long-term strategy, long-term vision. we have had teams and shareholders who have been
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aligned with a long-term vision. we will continue to stay steadfast to that dna. emily: people compare you to amazon. they call you the amazon of south korea. what you think of that comparison and how do you think about your competition with amazon? >> we have been inspired by a lot of companies. there are a lot of great companies we learn from. but i think our investments are quite unique. it has produced some unique experiences for our customers. our delivery has enabled our integration. order as late as midnight. delivered before 7:00 a.m. not against a convenience store level selection. but against millions of items. you order right before you go to bed. you wake up to find it like christmas morning every day. we have gotten rid of classical trade-offs you make where you choose online convenience like box packaging. 75% of our shipments do not have box packaging. in the case of fresh groceries, we removed disposable packaging by instituting our eco-bags
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because we are end to end integrated. our drivers are picking up the empty bags. that is a result of unique investment in not only infrastructure but the technology that integrates at all. >> i have to ask you about the way you treat your workers. jeff bezos and amazon have received a lot of flak for the way they treat workers. you have had several deaths among delivery and logistics employees who were allegedly overworked, overnight working. how does a company answer to this issue? >> it is heartbreaking. it is a tragedy. whenever there is a passing of one of our family members. here is the context. an important context. we have hundreds of thousands of people who work in our operations and fulfillment and delivery. we have had one work-related death the past year. one is too many. we have to continue to do
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better. we are leading the industry on this front. we were the first logistics service provider in our industry in our market to make a five day work weeks the standard versus the six-day standard of the industry. we are the first and still the only company that offers -- that employs their employees directly. paid time off. we offer insurance to all our workers. even temporary ones on day one. with this ipo, we became the first company to make all of its frontline employees shareholders in the company. we are going to continue to lead on this front. >> it is a concern for u.s. investors. and i wonder, after reports of several deaths of your employees, what can you do to improve the situation? >> we have to continue to change and make the standards better. we are raising the bar and we will continue to invest.
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we have invested hundreds of millions of dollars in automation that makes not only the deliveries better experience for customers but makes the work easier for employees. we will continue to create good jobs. the best working condition jobs in the country as well as invest billions of dollars in infrastructure that extends our network deeper and closer to customers. 70% of the population lives within seven miles of one of our centers. we are continuing to innovate on this front. emily: you also invested heavily to keep warehouses safe through the pandemic, disinfectants for example. how is the company changed through the pandemic and what are your expectations for growth post pandemic? >> covid was challenging for us. our integration, our technology and the hard work of so many of our teams who were able to maintain the delivery promise
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nationwide, three under 65 days -- 365 days a year. emily: my interview with the coupang ceo. meantime, ed ludlow has been taking a look at how much has changed since the pandemic. how much we have to talk about and what will be different in the new normal. we have a big week of special coverage next week to mark the one-year anniversary of the lockdown in the united states. what have you been watching? ed: this time a year ago, the declaration of a pandemic brought covid into the homes of many americans. right? because in the day that followed, there was such drama. the u.s. government declared a state of emergency. the federal reserve cut rates to near zero, or pulling through -- riffling through financial markets.
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on march 24, president trump said he wanted the pandemic over by easter. we knew that was not going to be the case. we fast forward to summer, in july, the milestone of one million deaths and the cdc only recommending ask wearing in -- mask wearing in july, which in hindsight as a shocking thing to raise. the president said when he launched operation warp speed on may 15 they wanted a vaccine by year end. a vaccine was approved on december 11, and the first dose administered on december 14. we are at a stage now where 2.6 million deaths globally is a sad milestone. a fifth coming from the united states. but policymakers and lawmakers are starting to say that there is light at the end of the tunnel. emily: all right. ed ludlow. thanks so much. we have a big week next week. so excited.
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lots of special guests. we will be bringing you the biggest names in technology as we look back one year since the -- look back on one year since this shutdown. i will be speaking to the huber -- uber ceo as well as the palatine ceo and the cochair of the bill and melinda gates foundation, melinda gates. you don't want to miss next week on bloomberg technology. meantime, coming up, a by now, pay later model is picking up steam. one swedish company is keeping up with its peers. we will hear from the most valuable startup in europe amidst its big plan. the ceo joins us next. this is bloomberg. ♪
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i do want to talk about klarna, a new way to purchase goods at the virtual checkout counter. it is becoming increasingly popular with the next generation. giving consumers the option to pay for items in installments or deferred payments. leading the pack are paypal and klarna, the highest valued fintech startup in europe. recently raising $1 billion. evaluation of $31 billion. -- at a valuation of $31 billion. joining me now is the ceo and cofounder. thank you so much for joining us late in the evening your time. talk to us about klarna and how it stands out from the competition whether it is square
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or paypal. all of these companies do different things, but there is some overlap. >> right now, there is a lot of focus on the buy now, pay later aspect of it. that has caught it -- that has brought us great success in the u.s.. to us, that has always been one feature. klarna is the only company of our size. we have 90 million customers worldwide. 2 million transactions a day. 50 million customers now in the u.s., growing by a million a month. there are tons of things that set us apart. one key thing is we have skew level data on every transaction. -- it -- if you look at what is happening in europe, we have beaten paypal every country we are in whether it is the nordics, german-speaking countries, the u.k. and so forth. we are hoping to repeat that in the u.s..
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emily: your valuation has tripled in a matter of months. what accounts for that? >> you should ask our investors, but i would say that we have always had very strong success in the u.s. i think among the closest competitors people comparison to, the impression is we have moved from one of the players in the market to the market leader and obviously you do get some premium when you take a position like that. emily: another one of your peers recently had a blockbuster ipo in the united states. the ceo cofounded paypal. what are your plans to go public and how do you see that as a validation of what you are doing? >> i think it is great. at the end, i started this business with my cofounder 16 years ago. i hope to be added for a couple more decades.
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-- be at it for a couple more decades. it is fantastic is to be in this industry. we are going after credit cards. credit cards is not a great business model if you think about it. it is free for you and i. we rarely ask ourselves who is paying for. the answer is a lot of low income people are revolving at 29% interest rate. that is not a great model. buy now, pay later is equal for everyone. it does not cost interest for consumers to use it. consumers reward merchants with more spending. i think this is a fantastic opportunity to change an industry that has lost sight of customers, has legacy technology, and it is a massive industry. it is a trillion dollar industry, the credit card industry. i am happy there other players like us who also have ambition to participate in what i believe is going to be the decade of disruption to retail banking. we have an opportunity to do what tesla has done to the car industry.
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emily: what about your go public plans? you mentioned you prefer a direct listing over an ipo. what is your thinking now? >> i was hoping i could circumvent that question. emily: no, i am going to pin you on it. >> we have been quite consistent. we have had fantastic backing of our investors. we are getting closer to a point where that makes sense. we have not taken a formal decision. it is unlikely he could happen -- it could happen in the next year or two years. there is no formal decision. emily: ok. there has been a lot of scrutiny of this buy now, pay later model and criticism you are encouraging young people who do not have a lot of money to get into a worse financial position. how do you respond to that? >> there is a lot of misconception in the market. we follow high standards.
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we have a full bank license in europe. when you look at it, there is a different thing. when you apply for a credit card, you get a thousand dollars. the bank encourages you to spend through all of it. that is the traditional model. what we are offering is saying, do not do that. use a debit card for most of your purchases. for groceries. use installments occasionally. when we provide credit, we give you $100 credit first time. consumers show us they can use that in a responsible way. then we extend that limit. it is a different model. we have showed with our losses over the 16 years we have been operating we are below industry standards on losses compared to credit cards. there is a lot of misconception. to be fair to some degree, i do , believe some of those is fueled by the bank establishment that is getting worried.
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digitalization of banking products is great, but the problem is they need to fundamentally change their business models to compete. that is scary to be honest. emily: bitcoin is picking up momentum again, going to new highs. i am curious what your take is on cryptocurrency and how you see it being integrated into the business going forward. >> i'm always worried when i get that question because then i get a lot of people stocking me on twitter and being angry with me. i think i in general, i am open to new technologies and so forth. why am right now is, i am a little bit worried. we have all accepted the fact that when you advertise financial products, you have some minimum amounts of disclaimers and information to people investing in it. it feels like for whatever reason, regulators have forgotten that should apply to
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this financial instrument as well. just getting nervous it is becoming so speculative. i'm worried a lot of people are going to lose some money. as much as i am excited about the technology, i am worried about participating in building further on that and with the risk of some people losing their savings as a consequence of not fully understanding the risks of what it means to invest in volatile asset like that. -- in a volatile asset like that. emily: speaking of coming from humble beginnings, i understand you started your career flipping burgers. here you are today. any advice for young and up-and-coming entrepreneurs who want to be like you? >> flipping burgers is a good start at least. i do not know. i wish i could say. i think i've been very lucky. obviously we have been trying to
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just learn as much as we can, iterate, iterate and learn in what we do. if you stay committed. klarna may be different from a lot of other tech companies. we did not raise a lot of money and burn thread. -- burn through it. our first fundraiser was $60,000 and we burn through half of it before we became profitable. these were different days. but we have been focused on providing a service for customers they would like and they would like to use. it turned out there was a demand for these types of services. it is just that commitment and trying and trying and eventually you will make it work. emily: you have also announced you will give 1% of a billion dollars you raise to initiatives combating climate change. how is that going and what prompted that? >> when we started companies, when i was 23 years old, i had
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not figured the world out. neither have i now probably. we just wanted to start a company. we wanted to do something different. all of our friends wanted to work at morgan stanley or goldman sachs. that was the cool thing to do back then. we wanted to do something else. starting a company was a very odd thing to do. 7% of university students wanted to do it. now it is 70%. as a cup -- as the company has matured, as it has become larger. we are at over a billion dollars revenue. we transact $80 billion worth of gmb. we have come to the conclusion that we can have an impact. we can contribute somehow to society that has allowed us to grow and exist -- to society. we believe if we can transform this banking industry that has not been great for customers, we
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can do something great. we also realize we are living on a planet that is having some issues and we felt, what is something we can do? we thought maybe if we pledge 1% and give one back on what we are able to raise right now and invested in initiatives to support sustainability on the planet and diversity, we can at least do something and maybe we can encourage other tech companies that when they ways, -- when they raise, they can give one back to the planet because without a planet, it will not matter what we do as a business. emily: absolutely. thank you for staying up late for us. from stockholm sebastian , siemiatkowski, ceo of klarna. we will keep our eye on you. coming up, some are calling it a transformative moment for the art world. we are talking non-fungible tokens. a record $69 million. we will talk about that next as crypto gets collectible. this is bloomberg.
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emily: a few other tech stories we are following. in the world of art, non-fundable tokens have become the hottest things. the digital file acts as a certificate of authenticity that runs on blockchain technology. thursday, a digital artwork less than a month old entered for more than 62.5 million dollars in new york. with buyers premium, comes to a record 69.3 million dollars.
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every day, the first 5000 days is a mosaic of every image that artist michael winkleman has made since 2013 and does not come with anything physical attached. christie's made waves when it announced it would start accepting cryptocurrency as payment. that does it for this edition of bloomberg technology. i'm emily chang in san francisco. tomorrow, we will talk about vaccines. covid therapies. michael maren will be joining us. at the height of the pandemic last year, march through may had nearly 300 covid-19 patients. we will talk about lessons learned, breakthroughs in science and technology and more. you do not want to miss next week as we examine one year since the u.s. shut down with some of the biggest voices in science and technology. some of our guests including the uber ceo, the ceo of pennell -- of peloton, the cofounder of moderna and the cfo of zoom.
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>> the following is a paid program. the opinions and views expressed do not reflect those of bloomberg lp, its affiliates, or its employees. >> the following program is a paid advertisement for new wave. featuring deborah norvell, an award-winning journalist and best-selling author. >> we are all living in strange and unsettling times. never in history has everyone on 'neve in history has everyone on the plan
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