stop showing people through things that you buy, with money that you don't have, stop showing people the lies that keep you from a great relationship with people around you, especially your children. now you know. so until next week, there's only really one thing that i want you to remember when it comes to your money, and it is this. people first. be honest, people. people first. then money. then things. now you stay safe. bye-bye. >> i've been helping people with money for more than 20 years. but no one's stumped me more than the princess. >> i'm a woman, and i like things done my way. >> she just puts her hand out like we're at a bank machine. >> i'm here to help this princess take control of her money and her life. over the next four weeks, she'll live on a strict cash diet and

complete weekly challenges. your dad wasn't want to be manipulated. >> mnh-mnh. >> doesn't even talk to you anymore. if this princess has what it takes, i'll transform her from spender to saver, and i'll give her up to $5,000 to help her pay down her debt. >> what's so great about being a princess is you get seen, you're noticed. >> no changes, no money. >> ♪ oh, oh, oh, oh ♪ she's a princess ♪ she's a princess >> meet princess jennifer. >> my name's jennifer. i'm 21 years old, and i work at a shipping office. >> jennifer just likes to look good, likes to have nice things. >> i go shopping normally twice a week. i buy quite a few bags of stuff. thank you. oh, man. i don't know how i'm gonna hide these two. if i don't have clean clothes, i'll just go out and buy new clothes. >> she's barely home. she's out and about, doing whatever she's doing. >> so, i'll go from one bar to another bar, then i'll go out to eat and then another bar again.

>> doesn't think about the consequences. she's more, "spend first and then worry about it later." >> as the baby of a big family, jennifer's used to spending everyone else's money. >> and as a big sister, sometimes it's kind of hard for me to tell her no. >> sometimes i'll lie and say i need money for something else. >> "i just need $20 for gas." when she comes back, new nails done, eyebrows done, hair. >> i do use my mom's credit card a lot. sometimes i will just take her credit card. >> mom saved for years so jennifer could go to school, but this princess got bored. >> i got a student loan and i went shopping. the day they put it in my account, i bought some shoes, bought some new outfits, and i didn't buy one single book for school. >> for jennifer to go to school and just drop out, it's like, "what are you gonna do next?" >> this dropout still has big dreams. >> i love makeup. i eventually want to go into makeup artistry, but further down the line, i want to open my own cosmetic line.

>> she has to understand the risk involved in that and that the hard work and dedication it takes to be an entrepreneur. >> but hard work isn't something jennifer knows much about. >> jennifer doesn't do anything around the house. >> my mom will nag me about cleaning the house or me cleaning after myself, and i don't like to hear that. >> even all her mooching and scamming didn't satisfy jennifer's spending urges, so she went one step further. >> i got the payday loans, and then i just decided not to pay them back. to me, it was like they were giving me free money. >> debts are closing in. >> i have credit-card bills that i have to get paid off. they call me all the time, but i tell my mom to tell them i'm not home. >> and the family is fed up. >> me and my dad's relationship is really bad. >> she's 21 years old now, and it's time for her to stand on her feet. >> now they've called me in, and it's my job to bring this princess back to earth. hi. gail vaz-oxlade. nice to meet you, jennifer.

>> nice to meet you, too. >> i hear you like to get everybody to do things your way. >> yep. >> yeah, well, you might not be all that special when it comes to dealing with me. come on. so, you know you're a princess. >> yes. >> and what makes you a princess? >> because i normally get what i want. >> why do you think they keep giving in to you? >> i think 'cause they still see me as their youngest sister, so -- >> well, you'll always be their youngest sister, but when you're 73 years old, are they still gonna be doing this? >> no. >> let's listen to what some of your family has to say about you. >> she was the baby, so it was cute. we used to dress her up like a princess. but as a 21-year-old, it's not cute no more. she feels like we are supposed to give her money. >> and she actually used the money that she's supposed to pay her bills and pay other stuff for, she used that to buy material things. and when she actually needs to pay her bills, that's when she comes to me. >> jennifer doesn't realize the consequences of anything. she just thinks about herself and how it makes her feel. >> sometimes i feel kind of

used. >> right, you're an adult now. you got to start behaving like an adult. >> is he contributing to the household? >> yeah. >> is she contributing to the household? >> yep. >> so everybody contributes to the household except you! how come? >> i don't even -- i don't know. >> why do you think your father's not talking to you? >> he doesn't want to be associated with everything i'm doing. >> he doesn't want to be manipulated. he can't stand the way you're treating your mother. you don't treat her with any respect. >> i saved the money for her for two years to go to school. then she said she don't want to go to school. i'm worried for her. that's my baby. >> i felt really bad. it hurt a lot. >> you're breaking your mother's heart. this is not what she expected from her baby girl. >> no. >> if you are taking advantage of the people that love you, what difference does it make that you're gorgeous on the outside?

you've seen what they say. do you want it to be like this going forward, or do you want to change? >> i want to change. >> so, the next thing i'm gonna do is i'm gonna show you and your family exactly what's been going on 'cause i want them to cut you off. >> okay. >> so, i have brought you all here because all you people just give her whatever she wants. so you need to see where her money has been going, and we're gonna talk about that now, okay? >> yes. >> she's not paying very much towards her debt repayment. she's not saving anything. she has some needs, but that's only about 26% of her income. she's spends an exorbitant amount of money on her wants. 101% of her income goes to wants. >> that's more than 100%, so where's all the money coming from? >> here is the thing that worries me about your debt, okay? while you only owe just over $7,000, almost $1,900 of it is

to pay-advance stores. >> i really did want to hide. like, i was so scared that my mom was gonna, like, yell right there and then. >> they charge you upwards of 600%. you don't pay rent. you don't pay for your own car insurance. you don't have to buy your own food. what would possibly make you go into a pay-advance store and spend all that money on interest and fees? >> there was no urgency for the money right away, so... you know, i was quite disappointed when gail actually brought that to light, so... >> you're spending another $800 plus in cash advances from credit. and then it's costing you $335 for bank fees and charges. you wasted over $2,100 this month. are you nuts?! >> i couldn't believe that she spent that much money and still come and borrowed more money from me. >> here's the reality of your situation, okay? you've been earning about

$32,000 a year, gross. so, you make a good income. for you to live the way you are currently living, you would have to earn $67,000 a year. >> wow. >> to live the way you're living and get your debt paid off, you'd have to earn $76,000 a year. you're going into debt to the tune of almost $24,000 a year. >> wow. >> it's too much. i'm very disappointed, the way she spend the money. >> do i have your commitment that you're gonna keep your hands out of your pockets? >> yes. >> i kind of felt relief that they weren't gonna give me money no more 'cause i want to see if i can do this by myself. >> so, over the next few weeks, i'm gonna give you a series of challenges to do. you're gonna do the challenges to my satisfaction. if you do, you get up to $5,000 which will go a long way to eliminating most of that debt. you don't do the challenges, you don't get the money. and if you don't have the right attitude, you don't get the money. this is about taking control of your money and your life. over the next few weeks, what we're gonna do is focus on

getting you contributing to the household. we're gonna help you to focus on something you want to achieve. and we're gonna help you to make amends for the rotten child you've been up until now. coming up... can jennifer clean up this mess? >> do you think you can stick to this budget? >> no. >> ♪ oh, oh, oh, oh >> no. >> ♪ oh, oh, oh, oh ♪ she's a princess [ male announcer ] tradins like a high-speed train. and you don't want to miss it with thinkorswim by td ameritrade.

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♪ she's a princess >> 21-year-old jennifer spends her time shopping, primping, and

accumulating debt. >> i owe taxes, credit-card bills, cellphone bill, two payday advances, and i owe student loans. >> as the baby of the family, jennifer thinks it's everyone else's job to clean up after her. >> but i didn't have time. >> you don't have time for what, jennifer? >> i was putting on my makeup. >> her family is fed up. >> yes, i do feel like i've let my dad down. >> and now they've decided to cut her off. >> she really needs to get things in the right order. >> and i hope this time it works. >> i'm fed up. >> enough is enough. >> did you bring your plastic? >> yes. >> good. so, the first part of this challenge is the amount of money you're going to have. you will have a whopping $40 this week. >> when i saw that $40, i was like, "damn...this is gonna be tough." >> this is your gas money, but it's only enough gas money to get you to and from work because, jennifer, you are grounded. for the next month, you go

nowhere 'cause i'm putting you in charge of the household. you're going to do the cooking and the cleaning and the laundry and the everything it takes to run the house you live in. >> it's good. i like it. i love it. >> [ chuckles ] >> the "get real" challenge is designed to whip my princess into shape. jennifer has never had to lift a finger around the house, but it's time she became a contributing member of the household. >> look at my nails. this is hands of a hard-working woman, you know. >> it's actually a shock to see she's actually in the house. she is definitely taking more responsibility in the house and, you know, cleaning the washrooms and cleaning after booboo. >> ugh, this stinks. ugh! my mom normally does this. yuck. >> i was pleasantly surprised. she actually made a very nice pasta dinner for us the other night, and there's no way my dad can't notice that. so he has to acknowledge that, for sure. >> i really did surprise myself. i never thought that i could get through the first challenge --

just for me to be grounded and cook and clean and do all the things that mom actually does. >> with the help of her big brother isaac, jennifer sat down to budget her monthly income of $2,400. >> the rent. >> that's a lot of rent. i'll be honest with you, but it's gonna prepare you for when you do decide to move out on your own. >> yeah. >> it's a good preparation for you. i think it's really good. >> cellphone. >> how much is that? >> $50. >> okay. what are your interests and your hobbies? >> i like to, like, go to the mall. >> that's not a hobby. >> so, $10? >> no, no, no, no. she was so consumed with the non-necessity things. that's where she really wanted to spend her money, right? >> i need to buy some hair. >> every month you need to buy some new hair? >> yeah. >> what happened to just, like -- you know, i see some girls, they just wash their hair. >> no, isaac. i think the hardest part was seeing that i can't really, like, put my money towards buying hair. like, it won't fit in there. so i was really bummed out about that. >> remember, this is only for a temporary period of time, right?

once you pay off the debt itself, you can increase the amount you put for savings. so after the year, you'll be perfectly fine. you just have to grind for a little bit, right? but after that, you'll be good. >> so, how did you find running the household? >> at first, it was kind of frustrating 'cause me being home, i wasn't used to it at all. but after i started getting things done, and then i seen my parents weren't nagging me -- >> 'cause they're so happy. they're so relieved. >> yeah. >> i want to talk about the rent issue because the rent issue is a big issue for you. >> yeah. >> it's time for you to start practicing being an adult. and when you do finally move out on your own, it will be a walk in the park. all right? >> yeah. >> you are contributing in a very real way to help your parents. and they've given you a lot. it's time to give back. >> i have to start doing more things that most adults do and keep doing that so i'm used to being an adult. >> so, you want to know what your next challenge is? >> yes. >> your next challenge is a "set goals" challenge, and this is all about that dream you have of

creating your own cosmetics line. you haven't done any research, right? >> no. >> no. so you know what i'm gonna do is i'm gonna send you to an expert who has created her own line, and you're gonna get to see exactly what would be involved. >> okay. >> coming up... >> it's boring. >> ♪ oh, oh, oh, oh >> it's boring. >> ♪ oh, oh, oh, oh ♪ she's a princess make sure the news keeps coming with thinkorswim by td ameritrade. use the news links breaking stories with possible breakout stocks, options with potential opportunity, futures and forex with in-depth analysis. it's an all-you-can-eat buffet for all things trading. thinkorswim by td ameritrade. it doesn't just deliver news. it's making news. trade commission free for 60 days, plus get up to $600 when you open an account.

[ male announcer ] tradins like a high-speed train. and you don't want to miss it with thinkorswim by td ameritrade. you get knock-your-socks-off tools, simple one-click orders, real-time paper trading to hone your skills, plus anytime you need it support. ♪ stocks, options, futures, and forex. get your trading on track. thinkorswim by td ameritrade. trade commission free for 60 days, plus get up to $600 when you open an account. >> ♪ oh, oh, oh, oh ♪ she's a princess >> princess jennifer is the youngest of six, and she's using

her family's resources as her own. >> i was supposed to pay off her credit card, and i never got to pay it, so they cancelled it, so it's ruining her credit. >> she prioritized her appearance over everything else. >> i get my hair done every time i go out. >> she's dropped out of school and nobody knows why. >> now she's on a cash diet of only $40 a week, but changing her lifestyle is proving to be a challenge for jennifer. >> the hardest part of the whole challenge for her is living on cash and not depending on anyone else. $40 -- it's not gonna go far with her. >> "long-wearing cream eyeshadow." ooh, this is nice. >> after a week of being grounded, jennifer wanted to treat herself. but she quickly blew through her limited budget. >> hi. >> at the rate you're going, you're gonna be living out of a box. >> at least i'll have some nice hair in my box, some nice brushes, eyelashes. >> when your car doesn't have gas, what are you gonna do? >> are you ready for your total? $454.09. >> stop. i think i'm gonna have to put stuff on hold. >> you want to put it on hold?

all the nail polishes? >> like, everything. >> everything? >> yeah. >> okay. so, we just hold for 24 hours. is that all right? >> that's good. >> where you gonna get the 400-and-something dollars in 24 hours? >> i have a sister. she gives me what i want. >> still want to put it on hold? >> yeah, just put it under "jennifer," okay? >> jennifer. all right. have a great night, ladies. >> you're disgusting. >> take care. >> pathetic. >> clearly, she loves cosmetics, but i wanted her to stop using that as an excuse to spend and start using it as a reason to expand her horizons. she wants to own her own makeup line, so for her "set goals" challenge, i'm sending her to research what's involved. >> i'm excited to see what it takes to start my own cosmetic line. >> to have a successful business, you need a lot of very expert members on your team. you have to be able to consider all aspects of the creation of your dream. i have to tell you, jennifer, that this lab is luxurious compared to how i started. i started in the basement. it was either at night or on the

weekends. it took a year and half to perfect the cream, three years to actually approach our first retailer. >> wow. >> so, you always have to be thinking about marketing, you have to think about sales promotion. >> wow. that's just...that's a lot. just to actually hear it from somebody made me realize how much work it would be. >> there's a lot of un-glamorous aspects of the glamour business. >> it's not hard at all. it's just tedious 'cause it's very, like, repetitive. there's nothing exciting about it, really. it's boring. >> everyone has a dream, but i think that when you actually have the ability to come into your dream and have a good look around, sometimes you may have to put that off for some time. >> i'm not really a methodical type of person. 'cause now i don't know if i put, like, two... oh, my gosh. see? i forgot some of these ones.

>> i think that she should really apply for a position in a cosmetic company so that she starts at the bottom but works her way up. >> it's a week later, so i met up with jennifer to reassess her career goals. you were in for quite the shock when you saw all that was involved with creating your own makeup line. >> yeah, it was very overwhelming just seeing how much time and dedication it took for her, and, like, she sacrificed a lot. >> so then you rewrote your goals. >> yeah. >> tell me about your new goals. >> i'm just gonna just strictly just go with being a professional makeup artist. now that i've had a chance to think about it, i think actually being a professional makeup artist would be a more ideal career for me. >> 'course, you were gonna hit your sister up for another loan. >> yeah. i was gonna ask her for some money so i could buy some things at the store, but after i seen that everyone was actually supporting me, i was just like, there's no point in even asking her. >> okay, good. so, you want to know what your next challenge is? >> yeah. >> it's an "attitude adjustment" challenge.

i want you to make a presentation to your family about how you have changed. >> mm-hmm. >> and how your life is gonna be different. do you think you're up for this? >> yep. >> in her final challenge, i wanted jennifer to show her family she's not the baby anymore and let them know that she's ready to take a new role in the household. >> and you looked so mad. >> i was mad. everybody went "zoom." my car was like a turtle. >> i want to actually be able to, like, be vocal with them and let them know that i'm actually willing to change and how i'm gonna to change and how i'm gonna progress. for my third challenge, basically i wrote an apology letter. "i want to apologize for taking advantage of you all, especially mummy, and not listening when i was spoken to. so now this is my contract to you -- that i will continue to strive to turning my life around and becoming more responsible with all my future endeavors. i now see the direction i was headed towards and the reason why you worried about me so much. i'm sorry for ever making mummy and daddy cry at night. lastly, i apologize for being

selfish and thinking the world revolves around me. coming to realize my world revolves around the family i truly love." >> to see that you're actually really growing up is really good to see, so continue with what you're doing. we're proud of you. good job. >> thanks. >> if you change, don't go back. if you go back, it's a waste. once and i'm telling you, jennifer, don't go back. >> she was crying because she's happy, and i guess this is the first time her, like, hearing me actually say out loud, like, how i'm gonna change. >> a toast to a new beginning, to jennifer. cheers. >> cheers. >> coming up... mom, is she tapping your wallet? >> ♪ oh, oh, oh, oh mom, is she tapping your wallet? >> ♪ oh, oh, oh, oh ♪ she's a princess [ male announcer ] the markets keep moving.

make sure the news keeps coming with thinkorswim by td ameritrade. use the news links breaking stories with possible breakout stocks, options with potential opportunity, futures and forex with in-depth analysis. it's an all-you-can-eat buffet for all things trading. thinkorswim by td ameritrade. it doesn't just deliver news. it's making news. trade commission free for 60 days, plus get up to $600 when you open an account.

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♪ she's a princess >> four weeks ago, jennifer was a 21-year-old princess who lived for herself. i challenged her to contribute to the home, plan for her future, and make amends. so, has she done enough to earn the full $5,000? before i make my final decision, i'm going to have a word with her family to see if they've seen any progress. so, when you saw her make the presentation, were you impressed with how far she thinks she has come? >> yeah, definitely. i think we were all impressed with her and the level of maturity that she showed. >> okay. mom? is she tapping your wallet? >> no. [ chuckles ] >> my parents are very happy, definitely. my dad is very happy. my mom is very happy. >> okay, so let's see what she has to say. >> okay. >> come on in, sweetheart. >> i really did surprise myself. i never thought that i could even get through the first challenge -- just for me to be grounded and cook and clean. but after a while, i kind of got used to it. >> okay, so, what would you say was the hardest lesson you had to learn?

>> being able to actually, like, stick to not spending and not going into my account and, like, taking money out or spending money on unnecessary things. >> you now know what it is you are working towards. >> right. >> and that is you want to do professional makeup artistry, right? >> yeah. >> so, you're gonna do the research before you make the jump into the career. >> correct. >> good. and how hard was it for you to tell everyone what's changed and what's new about jennifer? >> i don't express myself. i kind of just keep it in. so for me to write a letter and actually say it was quite difficult. but once i actually said it, it made me feel better. >> so, on a scale of one to five, how well do you think you did? >> i think four. >> you think a four? i think you did...$5,000 worth. >> oh, thank you. >> [ laughs ] >> jennifer is definitely gonna stick with this. this is a long-term thing. sometimes it does take somebody, a third party outside of family, to really set you straight, and i think that's what gail has done for her. >> what are you gonna use the money for? >> to pay off all my debt.