hi everyone, welcome to "on the money." i'm kelly evans in for becky quick. the turkey's eaten, the pumpkin pie devour, thanksgiving over. now it's time to shop. how to find the best bargains what to buy, and when. if you bion line will all that stuff get to you on time? the difficult job of hiring temporary workers and why companies are having a tough time. interest rates are on the rise. what does it mean for your retirement if you have money in a bond fund? and turning an obsession into a business. how one woman's love of chicken salad turned into a tasty profit. >> i tried it at every restaurant that it was offered so i felt like a connoisseur. >> "on the money" starts right

now. >> this is "on the money." your money, your life, your future. >> the holiday shopping season is here. but you knew that already. it's vital to retailers, crucial for consumers, and ever-changing in the way people shop. the numbers are staggering. more than 137 million people will shell out more than $655 billion. and that doesn't include cars and restaurants. it's make or break and that's our cover story today. black friday used to be the busiest shopping day of the year. but that is starting to change. for the past two years, procrastinators have made the saturday before christmas the biggest shopping day. and the black friday rush is getting spread out. in addition to opening up on turkey day, some stores even started sales before thanksgiving. this year, 21% of shoppers plan to hit the sales on thanksgiving. 74% on black friday. 47% on saturday. another 24% on sunday. and online shopping keeps

growing. 36% of consumers plan to check out the deals on cyber monday. e-commerce expected to make up nearly 11% of total holiday sales, up from about 7% in 2012. no matter how they shop, consumers plan to spend an average of nearly $936 this holiday season. slightly down from last year. but the second-highest on record. and that's good news for retailers. holiday sales make about 20% of their nearly revenue. joining us now is jerry stoerch, ceo. hudson's bay, they own lord and taylor and saks. he's the former chairman and ceo of toys "r" us and has more than 30 years' experience in the retail industry. jerry, thank you for being here. >> glad to be here. >> how important still for you is black friday? >> well, black friday is still the super bowl of retailing. and even though it may be true that if you just look at the official day of friday, it's smaller than super saturday, which is that saturday before christmas. if you take the fact so many

retailers start on thursday night and add thursday night together with friday, it's still the biggest event of the year, black friday time. >> what about the impact of online, including amazon, which we know is constantly threatening current business models? >> two important points. first of all, online is certainly critical. it is transformational to all retailing and to many industries. keep in mind all of the online business isn't done with one company, isn't all amazon. a lot of that growth is coming through the internet arms of brooks and mortar retailers like lord and taylor, like saks. everybody is on the internet. we want to make sure the customer can shop however she wants. we're seeing more and more she's choosing to shop in an all-channel way. she might look online, decide what she wants, go to the store and get it. the internet guys are opening stores because they realize they need the bricks and mortar. internet's a tool for everyone, it's very democratic. >> what about reaching the customers to tell them about the deals in stores this year?

do you reach them in e-mail? traditional newspaper advertising? text them? is there an app? we all take a 360 approach. you can't rely on the old ways of putting them in the newspaper. newspaper readership is declining. but if you don't put it in the newspaper you're in trouble because still an effective way. you have to be both. you have to be in the paper, on tv, on radio, you have to be in social media, facebook, google, everywhere. the consumer, that's the way she is now. she's 360. and she isn't so much thinking, i'm going to buy this on mobile, i'm going to buy this in the store. she's thinking, i want to buy a nice cashmere sweater like the one that's $39.99 at lord and taylor. how my going to get it? there's a store, maybe i'll get it. or get it and send to it my home. >> what are the most excite organize hottest categories across all your stores? where are you seeing the most consumer interest? >> it's very interesting. ath leisure is growing very rapidly. >> still? >> still growing rapidly. denim has made a little bit of a comeback.

the off the shoulder trend that have been helping in women's. one of the most fascinating trends is we say men are the new women. so men's is one of the most rapidly growing areas in apparel. men are taking a little more time and attention to what they wear. maybe the fact that workplaces are recruiting more casual and they can't show up every day wearing the same red shirt and khakis. >> final question. back to kind of the consumer. what do you think generally is the state of the consumer these days? >> we're going to know a lot more after a few more days. get through black friday and cyber monday, then you get a good read on things. all the forecasts from all the outside resources are that consumer spending is pretty good. so we'll see. >> so the middle class is hanging in there? >> that's what the data have shown looking backwards on consumer spending in the u.s., in canada. this is what all the forecasts seem to be saying. >> what about the high end at your saks stores? >> luxsy has been troubled for some time. it's been a difficult time in

the luxury business. one of the biggest factors is with the dollars so strong, international tourists are not coming to the united states anymore. you're not seeing that. so we'll see. things have a way of going in cycles. we'll see what it turns. >> jerry, thank you for being here and good luck with it all, jerry stoerch. getting that holiday package delivered to your door takes a lot of manpower. with many of us shopping online businesses and e-commerce are looking to add tens of thousands of temporary workers and it's a job that's proving to be difficult. morgan brennan explains. >> reporter: for the biggest employers the holidays mean hiring. u.p.s. has been recruiting prospective employees at college sporting events including the recent rutgers/penn state football game. where attendees filled out applications. >> i have young children so it's easier for me to have seasonal work. >> reporter: the shipping giant is hoping to hire more than 95,000 seasonal staffers to help handle the 700 million packages it expects to deliver between now and new year's eve.

but with e-commerce sales expected to again surge, and unemployment below 5%, it's getting tougher to find workers. >> we decided to offer a signing bonus and higher wages because of the increased competition in the area. we need to remain competitive in the market, to attract talent, quality candidates. >> reporter: u.p.s. is not the only company going on a holiday hiring birnlg. amazon's looking to add 120,000 people and fed ex, 50,000 workers. that strong demand has pushed weekly wages higher, up 4% last quarter. logistic staffing firm pro logistics expects hourly pay to jump significantly. for jobs tied to transportation and warehousing. an area growing as e-commerce sales soar. >> we're seeing wages increase by between $1.50 and $3 an hour to handle the peak season. and that is on top of the increases that we've already seen in the last 24 months. >> reporter: in addition to the money, companies are also stressing the possibility that

some positions could become permanent. >> 37% of our seasonal employees stayed on board in a permanent position. >> reporter: but with christmas just weeks away, will it all be enough to get warehouses and stores fully staffed? as the holiday rush ramps up. that is a crucial question because each year that holiday rush gets bigger and bigger. combined, u.p.s., fed ex, the united states postal service expect to deliver 1.8 billion packages between now and the end of the year. that is a huge number. and it represents a 20% increase over the projections we saw last year. >> morgan, could we see an outright labor shortage in this industry as demand keeps growing and the economy keeps improving? >> it is a big question and it's one that many executives i've spoken to are already pondering. remember that we already have a pilot shortage, a truck driver shortage. if you start to see shortages in warehouse and sorting positions for the seasonal rush each year,

that is going to be very troublesome situation. you could see shipping costs go up. and remember that these are positions that are now increasingly competitive with the share economy. uber, task rabbit and the like. for that reason you have companies like u.p.s. that are offering flexible hours to try and get more and more of these folks in the doors to do these jobs. >> and extra take-home pay for these workers, it sounds like, thank you so much. next "on the money." interest rates are rising but what does it mean for you and your money? later we'll match the calendar with your shopping list. how to time your holiday gift purchases for the best deals. now a look at how the stock market ended the week.

now here's a look at what's making news as we head into a new week "on the money." for the first time ever the dow jones industrial average closed above 19,000. that's a new milestone. it happened on tuesday of the holiday-shortened week. some are calling it the trump rally on hopes of less financial regulation and faster economic growth. the s&p 500 also closed above 2,200 for the first time. and the nasdaq set a record as well. stocks continued to climb later in the week. lots of people were out buying homes last month. existing home sales rose 2% from september to an annual rate of 5.6 million. it's the strongest pace since february of 2007 and well above expectations. there are challenges, though, to the housing market, including rising interest rates and shrinking inventorienventories. if you've noticed, gas prices are falling again. rur right, $2.20 a gallon on average nationwide. a drop of 6 cents over the last two weeks. san diego had the highest

prices. tulsa the lowest. if you're saving for retirement and you've checked your bond funds lately, you may be surprised to see their value has dropped. that's because interest rates have been rising after years of steady growth for many of these bond funds the party might be over. what does it all heen? bob dahl is chief equity strategist at nuvine asset management, thank you for joining us. what do you make of the increase we've seen in interest rates and what does it mean for people holding some of these bond funds? >> i think there are three reasons interest rates have begun to move higher. one is economic growth. it's been better. we had a good october retail sales number. recently a very strong durable goods number. the lowest weekly unemployment claims in 44 years. the economy is doing better. number two, inflation's beginning to move from very low to low. and on top of that we've got an election. and looks like we're going to get some pro-growth policies.

all of that has caused interest rates to move up about 100 basis points, 1% from very low levels to still low levels but probably heading higher. >> so if you say they're probably heading higher because fundamentally things look pretty good, should people who own some of these bond funds be selling them? >> well, if people have owned bond funds for a long period of time, they've had a wonderful ride. as you pointed out, we've had a long-term bull market in bonds. i think investors need to take a look at how much do i have allocated to bonds, and maybe cut back a bit on some sort of rally that we might get? >> what other proactive moves do you think people should make with their retirement or 401(k), especially if they rely on income from stocks? >> seeking yield has been a wonderful activity for years. and it's beginning to backfire. my view is that while stocks have beaten bonds, this will be the fifth calendar year in a row. it's because stocks have gone up but bonds have too. we're probably getting into an

environment where stocks go up some and bonds go down some. so that means stocks probably deserve a bigger piece in the portfolio. >> another piece of this is that mortgage rates have gone up with interest rates. the 30-year fixed mortgage is now on average above 4%. will that climb higher, and if so, what does it mean for the housing market? >> we have a pretty strong housing market, in part because mortgage rates have been so low. we've got to keep our eye on that very carefully. i don't think we're in damage land yet but we could get there. >> a lot of moving parts. and these are exciting and perhaps a little bit startling times. bob, thank you for joining us. >> thank you, kelly. >> bob dahl. up next, we're "on the money" from clothing to cruises to cars. we'll have the best times to buy to get the best deals. and later, poultry power. how one woman is cashing in on chicken salad. the entrepreneur who turned her favorite dish into one of the fastest-growing companies in the country.

generosity is its own form of power.

you can handle being a mom for half an hour. i'm in all the way. is that understood? i don't know what she's up to, but it's not good. can't the world be my noodles and butter? get your mind out of the gutter. mornings are for coffee and contemplation. that was a really profound observation. you got a mean case of the detox blues. don't start a war you know you're going to lose. finally you can now find all of netflix in the same place as all your other entertainment. on xfinity x1. it's tough to get all the timing right during the holidays. when you're looking to buy, there are specific times where you can get the best deals. vera gibbons from gas buddy is here with more. you see the timing is crucial. black friday's passed. cyber monday's right in front of us. is the focus so much on this weekend or the weekend still to come? sf we're looking ahead to a fresh new set of deals on cyber

monday, an ideal time to buy things like shoes, beauty products, some very good deals on travel too. this is on cyber monday when you see the hotels, the resorts, the spas offer these specials on the web. very attractive deals. i was talking to one of the guys from harper.com and he said airfares are going to be particularly good on cyber monday. you'll see some very special deals. particularly to europe and to the caribbean. so st. lucia sounds good right now. >> the way it's been chilly around here. what about the things to wait and look for in early december? >> after thanksgiving you see the cookware go on sale. nobody wants to see any pots and pans anymore. so that goes on sale then are you yore also see champagne. demand does -- >> champagne? >> demand does pick up this time of year. you'd think it's intuitive to buy it then. they don't want you going elsewhere so deals of 15% to 20% off. the hope that is you come in buy stuff for your party, load up on beer and wine and other things.

also a very good time to buy wedding dresses. >> a wedding dress? >> early december. if you got engaged and you want to buy a dress now, it's a very good time. the bridal shops are clearing out the existing inventory to make way for a new shipment of dresses. >> it's like the car dealer lot. >> it's a very similar setup. they've got to move these dress. you're talking maybe 75% off and for bridesmaids too. >> i'm looking so that's good to know. misdecember now. the crunch is on. >> the crunch is on. so this is the time in the two weeks leading up to christmas that you want to buy toys. sort of the sweet spot. >> you want to buy toys then? >> for the best prices. if you have your eyes set on something super-hot, jump on there sooner rather than later. tools and hardware inventivized at that point and gift cards. you might see a $40 gift card for $40, or save 20% on larger increments. you see this across retailers and restaurants too. >> what about buying a car? we we see commercials with the

big read bd bow. >> there's plenty of inventory and across a broad range of categories from suvs to trucks to the sedans to electric and hybrids and gas prices. gas buddy estimated they'll go below $2 soon. that's good for consumers but that doesn't sell these cars. i would try late december, 26, 27, 28, go in, haggle away. >> what are some of those aggregators to help people find these deals? >> fat wallet has teamed up with bf ads.net. this is good for this holiday season. it's become extremely following the sales. who's got what at what price points. they've joined forces to help you figure this out. you can buy directly from the bf ads.net a a pp. this season is so confusing we've got some downloading to do and some shopping. thank you so much. happy holidays. up next "on the money," a

look at the news for the week ahead. and how this woman's craving for chicken salad turned into a tasty profit. you get used to sweaty odors in your car, you think it smells

fine but your passengers smell this... eliminate odors you've gone noseblind to for up to 30 days with the febreze car vent clip break out the febreze, and [inhale/exhale mnemonic] breathe happy. for more on our show and guests go to otm.cnbc.com. follow us on twitte twitter @onthemoney. here are the stories coming up that may impact your money this week. attention, bosses. it's cyber monday. those online shopping deals might be a little distracting for people who look like they're hard at work. tuesday we'll get a report on

the economy with a revised reading of gross domestic product. wednesday we'll see how the consumer is doing with personal income and spending. that night the rockefeller christmas tree is lit. thursday october auto sales are released. nd we'll see how many jobs the economy created or lost with the closely watched jobs report for november. while we all may be stuffed from turkey, one woman is hoping your taste buds are craving something a little different, chicken. she's created an entire restaurant franchise dedicated to her favorite food, chicken salad. it seems she's not the only one obsessed with the dish. it's a story of inspiration during trying times. kate rogers joins us with more. >> well, a few years ago stacy brown did fall on hard times. to make ends meet she turned her passion for chicken salad into a recipe for success. take a look. in 2008, stay at home mom stacy brown all of a sudden found herself a single mom. trying to figure out how to support her three kids. she was obsessed with chicken

salad and started a quest in her own kitchen to perfect a recipe. >> i tried it at every restaurant that it was offered. i felt like a connoisseur. >> reporter: brown began selling her chicken salad door to door and saw her business take off. >> phone was ringing off the hook. then one day the health department called. and they let me know that it was illegal to sell anything that you have cooked in your home. and i had to make the decision whether i was going to go in a different direction or take the leap of faith and open a restaurant that only served chicken salad. >> reporter: she took the plunge opening her first chicken salad chick restaurant in auburn, alabama. >> people went nuts. it very quickly grew into three restaurants just to keep up with demand. that turned into franchise request after franchise request. >> reporter: today brown has 62 locations across eight states, selling her 15 different styles of chicken salad fresh daily. the company has grown at an eye-popping rate with more than $90 million in sales to date restaurant-wide since 2014 and a three-year growth rate of over

6,000% landing at number 37 on the "inc." list. brown plans to continue her growth, expanding around the southeast and midwest. the motto she lives by -- >> do not be scared of change. depend on it. so when things are good, don't take them for granted. because things will change. and when things are bad, don't dwell on that because things will change. and it helps me keep everything in perspective. >> stacy definitely doesn't take things for granted today. she's grateful for the company she's built and she really looks forward to continuing that expansion over the next few years. >> i hope she expands to right here in new york. >> you and me both. >> what makes her chicken salad so different? >> when most people think of chicken salad, maybe throw apples in there, grapes. she's got 15 different flavor styles. so one's like a buffalo chicken salad, another's sweet and savory.

all these different flavor profiles that you never would have thought of. she said she was chicken salad obsessed so she was on the quest to find the perfect recipe, found it, kept building from there. i sampled many of these and they were just delicious. >> it is time for a road trip. great story. >> a lot of fun. >> thank you for bringing it to us, kate rogers. that's the show for today. i'm kelly evans in for becky. thanks for joining us. next week, e-mail privacy. has the release of hacked e-mails from the rich and famous changed the way you communicate? each week keep it right here, we are "on the money." have a great one and we'll see you next weekend.

>> narrator: in this episode of "american greed"... danny pang is a high-rolling financier with a devil-may-care attitude. >> "i don't give a [bleep]" he didn't care. >> narrator: pang says he makes millions betting on when people will die, but pang has a shady past, a gambling habit, and a murdered wife. >> danny pang hasn't been able to stop crying since his wife, janie, was found shot to death in the couple's upscale home friday night. >> narrator: soon, this gambler's house of cards collapses. >> the whole thing was based on a false underpinning, and it obviously came crashing down.