event and expectations are not high and the meat of that will be trade and to me the idea of buying it here i'm not so enthused by that and creating a band that is on the upside >> that does it for us and see you next frida my mission is simple, to make you money i'm here to level the playing field for all investors. there's always a bull market somewhere, and i promise to help you find it. "mad money" starts now hey, i'm cramer. welcome to "mad money. welcome to cramerica other people want to make friends. i'm just trying to save you money. my job isn't just to entertain but to teach you put this in context. call me at 1-800-743-cnbc. when i was a teenager, i sold ice cream at the vet, the old philadelphia phillies stadium.

you have to get people's attention when you're selling a product that melts so i always burst through the gate with a robust war cry, who's next for ice cream? i bring this up because when president trump unilaterally decided to hit mexico with a big tariff for ten days, make them close the border, all i could think was, who's next for ice cream? that's why the market got pole axed today who's next for punishment with the dow plunging, s&p plummeting, and the nasdaq nose divi diving who's next for tariffs as someone who's generally been supportive of the president's hard line position against china, i feel like i need to draw a line in the sand here if you want a strong economy and higher stock prices which is what i favor the last thing you need is a president who bursts through twitter saying, who's next for punishment. i think there's a time and a place for tariffs. i've been critical of our nation's trade policy for ages, for all the time i've been on cnbc, for all these years, our

old policy was simple and stupid, sacrifice any part of our workforce for higher corporate earnings but even with tariffs on mexico were a good idea and i don't think they are this is not the way to do it you can't conduct negotiates out of left field via tweet so when trump goes after the mexican government which has already made a bunch of concessions, it makes investors nervous. it makes them want to sell no matter what and i'm not in favor of that. i can tell when something's stupid it feels like there's no plan. like anything could happen and that's a bad feeling because the market hates uncertainty and you knew this market was going down the moment you saw this so let me start my game plan with a simple admonition. who's next for tariffs sadly, that's not a rhetorical question with that in mind, we can focus on individual companies. this weekend there is a huge conference, gigantic called the american society of clinical oncology, they always call it

asco on wall street where companies present their latest groundbreaking cancer treatments this year, asco is incredibly important for one particular company called amgen i think this could be make or break for amgen stock which has been a huge disappointment of late as the company hasn't been able to meet its own projections or announce new break through thes if they don't come up with something novel at the conference i expect more pain for the stock which has become like allergen. we own a bit of amgen for my travel trust but it's a bad position can they turn things around? we'll see but they must. speaking of disappointment, box reports on monday night, this cloud based storage company fumbled the last quarter this whole industry has become more problematic and box's growth path feels increasingly cloudy right now the stock's in the penalty box but maybe the ceo can change that. until then, too risky to own, too risky to own tuesday morning, we hear from

tiffany, like many retailers, stock's become a real battleground tiffany is much better run than it used to be but it's hostage to the strong dollar which acts as a kind of tariffs i wish the president understood that, he could talk about that more while i like tiffany's comeback story this is not the kind of stock you want to own when people are worried about a slow economy and wealthy people staying home and not spending. clouz based software stocks have been swooning here we have one that didn't go down. it's one of those that takes down the good with the bad we're going to listen to z scaler, that had a fantastic quarter and that got pummelled most of these companies reported good quarters but even though the market loved octa, it punished the scale, you would not understand why one got sold, one got bought so you got to wonder if cisco -- i'm sorry, if salesforce, will this be loved or hated i don't even know myself

i don't even know. this has been the bellwether for the softwares as a service industry however, the pattern's become well established salesforce tends to go down and then it rallies for weeks on end so given we've identified that pattern i think you don't buy the stock until post earnings, okay that could be an opportunity also on tuesday, cvs, the drugstore chain, cvs health holds its analyst day and this stock is as down and out at it gets it reflects the worst of all worlds, amazon's eviscerating the front end of the store and their managed care business could be destroyed if one of the more left wing democrats wins the white house. the ceo gave us a good outlook if he delivers on what he talked about when he was on our show then this stock could be a coiled string given that it's been cut in half over the past four years and announced 3.8% yield. watch that stock

that may be a buy ahead of that analyst meeting if he does exactly what he said on our show we get results from two storied companies on wednesday, campbell's soup and brown-forman campbell's, i'll be paying attention to what the new ceo has to say i think the story's turning positive, although i would like too see some serious debt paydown next how about brown-forman known for jack daniels, this one's all about the tariffs. when you're in a trade war, tennessee whiskey is the kind of thing that's easy for the world to retaliate against ever since president trump lo allowed the steel and aluminum tariffs, they've been the victim of new arriers, drink, don't buy jack daniels next up, not long ago, jm smucker was considered the black sheep of the packaged food space but the last few quarters have been pretty strong, maybe too strong because the stock's picked up so much. i wish the stock hadn't run up so much going into the quarter because it will be hard for smucker to rally even if they deliver a good number on

thursday morning, so don't take your cue from the stock. recent ipos. we get results from zoom video, holy cow, and beyond meat. next thursday, after the close these are two of the best performers from the class of 2019 and it's hard to imagine them having much more upside, although this beyond meat has such a short squeeze going on. let me put it this way these companies will need to report unbelievable numbers to keep the spell going i think that's unlikely as cisco is coming after zoom with both barrels although i admit it's a good company and beyond meat is going up against impossible, not to mention nestle, remember when they brought out those burgers i say you should take some profits in both of them. finally on friday we get a nonform payroll report given that interest rates have plummeted we're going to find out if it's because of a suddenly slower economy or if there's been a huge fight to quality if the bond market and the fight to quality trade is what i'm betting on. we've been in a brutal downturn for a while now but if we get

another good employment number it could give us a newfound sense of confidence. remember that? that the world isn't ending. strong jobs figure and the president gives us a sign that he'll chill out with this tariff stuff we could get a huge bounce but any deceleration in jobs growth will cause a panic unless the fed is somehow able to communicate they're watching these numbers like a hawk and will cut rates if they need to i've got a simple solution, roll back that last rate hike, dump your long-term bond holding. i don't expect the fed to find any solace in so a strong jobs number with low inflation is the best we can hope for in an era where all that matters is who's next for punishment, we need to be very cautious unless we get some sort of game-changing data that shifts the whole narrative or we get so oversold and we are getting that way, that we bounce even on so-so news larry in florida, larry. >> caller: hey, jim, thanks for taking my call >> of course. >> caller: my question is on

zurof, zuo and unfortunately the stock was down over 30% today, they announced the first quarter earnings after the close yesterday and they had to lower their earnings guidance looking forward mainly because their sales execution needs a total revamping. to my question, i guess, with the subscription business they're in, is it really as good as it is and is the ceo a little bit too enthusiastic about it or is the company just not prepared >> larry, i got to tell you, i spent a lot of last night when i went thinking about mexico, thinking about just that question that you asked. i come back and say the tso may have been too enthusiastic what i didn't like was there was a lot of chatter about how they had to right the ship. larry, i didn't know the ship was going badly. maybe i've been too bullish on it, but no, i think that overpromise and underdeliver is

what i think happened here tough one. tough one. all right, all that matters now is who's next for punishment tread cautiously, because of our president and his tweets "mad money" tonight, even on a hideous day like today there are still some bright spots so don't miss my exclusive with octa. and what the heck is trump thinking with this trade policy with mexico? i got to break it down and z scaler was knocking on the quarter but the stock got knocked out anyway, i'm going to sit down with the ceo, break down the numbers, so stay with cramer >> announcer: don't miss a second of "mad money." follow @jimcramer on twitter have a question? tweet cramer, #madtweets, senz j send jim an email. miss something head to "mad money".cnbc.com

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you guys be good i'llshe's gone.ter. it's a dangerous world. ah! [ grunt ] whoo-hoo! pops are your friends going to die? pickles don't be so dramatic. but yes probably. there they are. aww! whaa , whaa, ahh! here's one of the great ones of this era, even on a hideous day like today there are going to be some bright spots and

we've got one. look at octa, the cloud-based cybersecurity company that helps business handle your verification credentials, a blowout quarter, up 50% year over year. we got the hot ones going. even better management guidance was incredibly bullish we've seen cloud based software enterprise companies report great quarters only to see their stocks get hammered. okta actually rallied. let's check in with todd mckennen, the cofounder, chairman and ceo of okta welcome back to "mad money." >> thanks for having me, jim, it's great to be back. >> boy, todd, i got to tell you, what a quarter, and i still can't believe that there are companies that don't use you as the kind of thing -- what is -- how many -- how many people are you protecting right now i want people to know how big you really are >> we have 6,000550 customers

across the globe and we come to work every day making sure they're secure and successful and help them adopt cloud and transform their businesses >> one of them is mlb, major league baseball, which we all love so please tell us what you do for them. >> we do a couple very important things for mlb the first is that we help their employees log into their applications they need to be productive at work securely and with a very positive, simple user experience. the second thing, which is more recent is we are the log-in system and the security layer for mlb.com so if you're logging in and streaming those baseball games, you're logging in through okta to get to mlb.com and it's really helpful for them because they can take their awesome developer and engineering talent and focus it on building core parts of that application and that experience versus the security parts that we can do better >> i was wondering -- i was probably maybe the number five subscriber to mlb.com because the guy who set it up was a b

buddy of mine. i'm glad to know you're behind the seamlessness zoom reports next week, it's one of the hottest stories ever, i'm not sure why it could be this hot but i sure realize that if someone were to hack me when i was in zoom, it could cause a lot of damage to my reputation, couldn't it? >> zoom is a great company, yeah, and another talk about another great product experience they've kind of revolutionized a market a lot of people thought was really entrenched with a lot of competitors and they came out with a better product and the results are kind of speaking for themselves >> we have employees, one, kat, she goes to seton hall for business school and they give her okta is this something new that you get okta from an institution >> well, what we're seeing in our business and it's really driving these results you're seeing, is that every organization from, you know, sports league like mlb.com so a university like seton hall to the largest enterprises in the world, financial institutions, governments, they all have to

connect more closely and more securely with their -- the people in their ecosystem, whether that's students or alumni or faculty or employees or customers, and what's the center -- at the center of all that interaction is technology and if you want to talk about trusted technology and delivering that to people, you have to start with identity. and that's what we're doing for all these organizations around the world and that's what's kind of powering our results. >> well, we had the ceo of z scale we were talking to and he's talking about how you're the passport you don't want your passport hacked, that you are the passport for the net i mean, that's not just for a couple of companies, right i mean, you're just -- for hundreds of -- tens of millions of people. >> yeah, it's a really important role we're playing because if you think about, especially in the case of z scale, companies are moving away from the old world which was they had a firewall around their network and everything inside was secure and everything outside was blocked. now they're moving to this world, it's called zero trust,

which means they basically don't trust anything they want to verify everything and when you have to verify everything, you have to have this passport, you have to have this digital identity and that's what we're providing so for a lot of companies, we're turning a world that's pretty daunting in terms of how you give this flexibility or this openness and making it secure and very simple to use >> you talked about the untrusted world and that a lot of us, people, particularly my age, we're in the untrusted zone but we don't even know it. do you school people when i pick up okta, do they tell me how to use it best? i'm protected the moment i'm covered? >> i think that one of the things powering our growth, too, is that more and more technology leaders and people in the security industry and customers and users are understanding the importance of identity, so they're going from a world where they were thinking about cloud computing, they were talking about maybe firewalls and vpns and now they're talking about identity as being the central

platform to really embrace the cloud, create a great digital experience for customers, and also keep it all secure. so it's that mindset and that consciousness in the market of the importance of identity as a platform that is really leading -- leading people to come to okta and driving our results. >> you know, i saw -- i was thinking of you guys when we were out in san francisco and you got your beautiful okta tower right there, and i was thinking, you don't have a real problem if we have tariffs on canada or mexico or china. i mean, you really -- your secular growth story doesn't seem to be impacted by what we're being buffeted by right now, are you >> well, we -- it's interesting. we -- our business is global, of course, not as much exposure to china as other companies have, but in an indirect way, we're helping companies of every organization across the entire world be successful with their businesses as well so, we do think about powering

business globally, so it's in everyone's interest, i think, to have, you know, as much free trade, as much economic commerce as possible so indirectly, we benefit from that, so we have a close eye on that as well. >> well, congratulations, just a monster good quarter i was hoping for it, you gave it to us, todd mckinnon, ceo and cofounder of okta, thank you, sir. >> thanks for having me. >> guys, when a stock goes up big on a day like today, what do you think it does when the market's really great? yeah, you know "mad money's" back after the break.

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♪ e! hey dad! hello, betee! kaisi hain aap (how are you)? i'm good, how are you? good! so good to see you. it's late, where are you? i'm at work. oh gosh, so late. i know, but guess what? what? i've saved enough to come visit you. well, that's such great news! at u.s. bank, we believe that hard work works. and for everyone working toward a goal, we're here to help. hate him or love him, why does the president think it's okay to roll out a new trade policy with mexico, slapping them with ever escalating tariffs via tweet, no less

he genuinely believes the tariffs are paid for by the other country. you know i'm generally a supporter of trump's trade war, probably one of the most adamant ones i think protectionism gets a real bad rap and it's a mistake to be dogmatic about free trade. it makes sense to stand up against other countries that are devastating american workers by gaming the system. but hitting mexico with tariffs to coerce them into policing the border sorry, that's a mistake. that's a huge mistake. as much as the president may dislike illegal immigration, we did trade with mexico last year, they buy $209 billion of our products, they're the best trading partner we could ask for and trump wants to sacrifice that because congress won't build him a wall a trade war with china is one thing. the chinese government encourages all sorts of predatory practices to drive american competitors out of business we have to stand our ground against this country's

existential tle existential threat to our very being and that's been my position for 19 years but mexico man, oh man, mexico plays by the rules on trade maybe you think as i do that the rules have been badly written, that's a common complaint with nafta. guess what when president trump asked mexico to make changes, the usmca that's a revised version of nafta, mexico signed on for the policies and for that they get kicked in the teeth via tweet? slapping tariffs on mexico now right as congress is debating trump's new north american today deal and i think is terrific, it's like shooting prisoners of war. nobody's going to make deals with the united states if we negotiate a new trade deal and then tear it to pieces within months the business leaders i talk to every day, people who are out -- who know my positions on tariffs, they know that i'm in favor of the trade war, they're saying this mexican tariff

gambit is insane yeah, insane, like crazy, like nuts you don't start a trade war with your friends you don't give them an arbitrary date that will make their leaders look like pawns and stooges of our government's own capricious nature. you don't break the hands of your closest allies. i've endorsed the president's tariffs to a fault, i'm one to the few people in the media or even in the administration who thinks that cracking down on china is a great ideabecause i saw firsthand what the chinese communist party can do to an industry my father used to source gift wrap from a bunch of american mills but china destroyed all the mills he worked for to the point that he had no choice if you work if the chinese, he ended up loving his chinese suppliers but it's easy to do business with companies that have state sponsorship so there's a time and place for tariffs. i believe in them. but mexico it feels like the white house just didn't really think this through. i don't know if they talked this

over with people now, lots of executives are saying this whole thing may be a stunt, that it's inconceivable the president actually means to hit mexico with these tariffs. inconceivable? i don't think that word means what they think it means sure it's possible trump will walk it back, he could walk it back if mexican government shows signs of cooperating, put a thousand of their very tough marine soldiers there, as someone with business interests in mexico, i play with an open hand if you were hopeful about china last year and thinking that you didn't have to do anything, you've been crushed. just look at the broken stocks of the companies that decided to whistle pass the tariff graveyard instead of taking trump seriously. new less for retailers there they are you have to presume the president will actually go through with these tariffs you don't want to get caught with your pants down when he does exactly what he told you he would do with china the executives it took some seriously have done great for their shareholders chuck robins at cisco, that stock today, todd vasos at dollar general, they each came up with a plan to mitigate the

damage from the tariffs and i think ceos have to start doing the same with mexico it will be hard for some industries but risk is too huge to ignore. at the end of the day, it is a mistake to use commerce as a weapon against a government that's been happy to cooperate with us on trade because it had gotten too good a deal now it's willing to change right now, trump's trying to get his revised version of nafta through congress, slapping a bunch of tariffs on mexico out of nowhere, left field, doesn't help, a fit of pique tweet is unbecoming of our great country. we are all losers this time. stick with cramer. for your hea your joints... or your digestion... so why wouldn't you take something for the most important part of you...

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look, the most discouraging thing about this entire market is that we keep seeing companies report spectacular quarters and their stocks still get crushed i mean, look at z scaler, this is one i've liked for a while, a cloud based security play where the stock has been a huge winner, some people think it's the first of the unicorns, i think it's a great fast growing company. they reported their fifth fantastic quarter in a row they earned five cents a share,

analysts, what were they looking for? just a penny higher than expected sales, up 61% year over year but apparently nothing, nothing is good enough for this market because the stock plummeted 6% anyway zscaler has fallen from $80 to $68 but this is the kind of secular growth story that should be able to bounce back once people stop panicking. let's take a look at jay, more more about where this company is headed, welcome to "mad money. >> thank you, jim. i appreciate the opportunity >> well, i've got to tell you, sir, it is an honor to have you and like everyone who sat on the conference call, i want to say congratulations. i don't want to look at the stock, i want to look at how the company's doing and your company is doing incredibly well but it is the first time you're on so i would like you to describe what zscaler does >> i built this company starting

in 2008 with the simple mission, let's make internet and cloud a safe place to do business. i looked at the world changing, the way we work, how we work, where we work was changing, we could work anywhere on any device the security that was being offered by many vendors was meant for protecting offices i said, let's build security in the cloud as a cloud security platform similar to what salesforce did to take cnm to the cloud and what work they did to take xcm to the cloud we are doing the same kind of thing to disrupt old school legacy security. >> there are a lot of people who believe it's late in the transition from on premise to cloud. your numbers indicate to me that we are still very much in, if not the beginning, then maybe the middle of when companies are adopting the cloud

>> yeah, the cloud is being adopted at a fairly good pace. it has taken a while, but office 365 adoption has changed a lot of things. all traffic of email is moving to the cloud workday, salesforce, service now, applications move to the cloud. that drives the adoption of security to the cloud so we are seeing significant momentum where customers, where cios are asking for security to be done right and in fact, i was talking to a cio who said -- i asked this question to my people if something can be done in the cloud, you can do it in the datacenter if security needs to be done in the cloud, why are we buying these security hardware boxes? so i see the world rapidly changing in fact, in the past couple of weeks, you're seeing some vendors announcing earnings and acknowledging that security is moving to the cloud faster than they thought >> right well, i do think that there are two numbers that struck me as being, one, disconcerting, the

other, pretty amazing. you can reduce spending by 30% to 50% on the network which is amazing and at the same time you process 40 billion transactions but you block more than 100 million threats a day. who is doing these threats it must be state sponsored >> a lot of it is. they range some of the most scary ones we see are phishing attacks so every day, we see tens of thousands of phishing attacks, these are highly targeted, and people are -- people are tricked to click into these things they click on something and their credentials get stolen, then the bot net attacks to really protect against all these things, you need to sit in line to inspect traffic going in and out so zscaler acts as a check post, almost like an international airport. we're inspecting everything that goes in and out of your device to make sure we're blocking the

bad, we are protecting the good to have people do good business. that's why the biggest of the big companies like ge and siemens and united airlines they all depend upon zscaler to protect their enterprise >> one last question you do work with okta, which is another company we're quite fond of tell me about that solution brief that you guys offer. >> okta is a wonderful company that's in the identity business. their job is to make sure that employees and the departments are properly listed for a given company. it's like a phone book it's like a directory. >> okay. >> so they're the source of information. think of us as the airport when i travel and leave the airport, they scan my passport when they scan the passport, a call goes to the database of passports, is jay chaudhry the right person, can he travel. that's what okta does but we are in line to enforce policy.

>> got you okay you know, look, i'm so glad you came on. i don't understand the stock's behavior other than the fact that we got one terrible market right now. i want to thank you, jay chaudhry, who is the zscaler founder and ceo. congratulations on the fastest growth of any quarter we have. >> jim, thank you. >> absolutely. "mad money" is back after the break. thank you. >> announcer: coming up, cramer goes back to school. ibm is investing in the workplace in the future and the ceo explains how big tech can make a big difference. >> mentorship, internship, and a chance at a job, and you do that and every child can succeed.

>> announcer: lightning round is sponsored by td ameritrade >> it is time. are you ready? are you ready, skee-daddy? >> caller: my question's about -- >> did not like that last quarter, they're in the penalty box, they're going to skip that

one. james in california. >> caller: hey, jim, give a shoutout to buzzer and ozzie, i was calling about crc, california resources >> stay away it's a fossil fuel company that we don't like and we're recommending very few of those george in massachusetts. george >> caller: booyah, jim >> booyah. >> caller: the stock is medifast >> no, no. planet fitness, my friend. mike in massachusetts. mike. >> caller: oh, jim, capital management >> no, no, all they do is issue stock all the time, they're not even doing well. let's go to dave in texas. dave >> caller: howdy, jimbo. impact i wanted to find out what you thought about twilio >> the secondary was a blowout, we bought some for the charitable trust, you can follow along. jack lawson. nassir in pennsylvania >> caller: hey, jim. proud member here.

thank you for inspiring me to invest my stock today is mongodb, symbol mdb >> open source database software is the bomb. this stock going quick what a good company. steve in new jersey. >> caller: hey, jim. i know you're no longer endorsing oil stocks however, you recommended mpc >> i know, can you believe how low that -- that's one of the reasons why i wasso afraid to be able to recommend it, best run in the industry and nobody cares at all and that's what's happened to the oil stocks and that, ladies and gentlemen, is the conclusion of the lightning round >> announcer: the lightning round is sponsored by td ameritrade it's gotten so big, venmo is a verb i hate them but i have to pay attention. >> i'm walking here. >> i was going to put the knife to this but then people say, oh,

he hates apple i don't. i think you should own it, not stab somebody. the unicorns, i hate the unicorns, they've exhaust us >> go patriots >> go patriots >> the hell? ♪♪ ♪♪

for years, we've heard about the skills gap the idea that we don't have

enough workers with the right skills to get the kinds of jobs that are being created but you rarely hear about solutions to the skills gap for what's called the new collar economy, solutions like ptech, pathways in technology early college high schools these are public schools for high school and the first few years of college where you can get an associates degree in science, technology, engineering, and math. get this, at no cost earlier today, we checked out the original ptech school in brooklyn which is a collaboration between ibm, new york city, oh, yes, and new york state. so, take a look. >> my name is alia and i'm a senior at pathways and technology early college and high school. i'm the student director of girls love s.t.e.m this world really needs diversity so why not bring girls in women are powerful women can shake up the world you see people like michelle obama, oprah winfrey, billionaires, why not have more women at the front lines doing -- change thing world?

i'm all for revolution, honestly >> i'm the founding principal of pathways and technology early college high school. ptech is a grades 9 through 14 model. here in central brooklyn and students generally come in ages 13 and 14 into 9th grade. they have the opportunity to learn industry experience as early as year one with ibm mentors, job shadows, and actually visits to ibm locations. >> i'm david dennis. i graduated from ptec in 2017, june for me, i don't know where to go and then i found this place. it provided me opportunities that i can take advantage of and move forward it literally gives everybody the chance to accomplish your dream in technology. >> the ibm relationship is multileveled it's not the opportunity for industry to write a check and say, thank you for this. but it's really sharing the intellectual capital it's really giving inspiration and aspiration to students >> my name is jania richards, i

graduated from p-tech in 2016. i now am a full-time ibmer yeah i work at ibm. p-tech is really sort of reigniting a person's faith in themselves what would happen if you give this person an opportunity what would happen if you really invest in that community that is sort of the domino effect because it allows that person, that young person, to really think, what if i really make it out of this neighborhood >> especially for, like, young black children, they haven't seen all the lives, they can only be a couple things, football or basketball players or singers and for p-tech, it's like, hey, you can be in tech too, you could be the next steve jobs >> we're preparing students for jobs and careers that are not even invented yet. >> i have a lot of dream jobs. nothing is off limits to me. >> great story you know, we also got a chance to sit down with the chairman and ceo of ibm who is the inspiration for p-tech check this out >> you run a great american

company but sometimes i feel that what i see here may be your greatest legacy. tell me about it >> well, we are sitting together in something called a pathway to technology early college high school, p-tech, a school in brooklyn and this is a school that really does serve underserved kids here and you are one of the folks that early on saw this and this is an example of a new model of education, and it's, as i said, called p-tech and just think of it as a new era for kids that not necessarily have a college degree in fact it's a point i'm most worried about that in the digital era, not everyone can have a college degree in the speed this era is going to move to be successful can they get a job this is a model of a six-year high school are a community college. >> so in other words, if you come here, you're going to be on a fast track versus no track >> that's right. that's right in fact, it's an interesting format we've been at it seven years so we have got, really, a great track record i think it's the most ambitious and successful program of its kind in the world.

we're up to 13 countries, 200 schools, a pipeline of 125,000 kids coming through and i actually think we're going to hit millions and we can talk about how that's going to happen in a not so distant future but the whole model is that in six years or less, you get your high school degree and an associates degree but the secret formula is, it's a curriculum that's aligned to what industry needs, mentorship, internship, at a chance at a job you do that and every child can succeed. >> the kinds of jobs you're talking about is a term that you've invented that i now use, the new collar what is a new collar employee? >> well, we really came up with a new term, new collar, meaning not white-collar, not blue-collar. it's about nothing negative or positive it meant, a new type of job that lives at the intersection of technology and business. and that you did not necessarily have to have a degree, a four-year degree and it was a different paradigm that i think is going to be needed to make

this an inclusive era. we build these technologies, so i think we have a responsibility, you know, people often talk about trust, that's privacy and security but we have a responsibility to prepare society for these technologies and even department of labor says every job is going to be impacted i've always said that 100% of jobs will change due to a.i., so what do you do in this new kind of job, in our company, it would be cloud, cyber, there are many jobs, so the paradigm and the way you should think different is skills, not just degrees or diplomas you know, so if you have the right skill, it doesn't necessarily mean you have to have a four year degree and then multiple pathways to a new job have to be there, not just through traditional go to college. now, many kids will, and we'll come back to that. but you can have a great job you know, people say you can't be something you can't see and we want them to see that there is a way to make a great living in a great job >> i think it's important to

point out, and you have given me the privilege of being with some of your graduates, that this is not just for show in the sense that you have made some great hires from this program yourself >> oh, this is -- look, this is important. 15% of our hiring in the united states last year was what we called new collar. 15%. and we hire thousands and thousands. and these are great kids, and by the way, they're often in the underserved parts of the country or in the u.s., i would say, it's places technology left behind, not the two coasts, right? so whether it's missouri, louisiana, et cetera, and these kids are extremely -- you met some several years ago >> they were sensational >> you were kind enough to catch on to this >> i like this program this is our borough and you've done so much good stuff. >> i know it's your borough but some of the ones that you interviewed at that time, as an example, gabe, a great one you interviewed, graduated in less than six years he, by the way, just promoted in the cloud area you met, let's say, radcliff he came from -- immigrated from

jamaica. this happened with a lot of kids what he did is he works for us, he's a marketing analyst but any day now he's getting his four year degree, he's gone back to school so it's an interesting thing we've watched from this school near brooklyn, we've hired 20% of the kids that have graduated. >> that's great. first ones >> by the way, they're all first generation graduates and the other 80%, many have gone on to their four year degree so here what we started at was a way to pull them right into the workforce they're like, hey, i can be a lot more than this and they've gone on. >> something else that you'v done that i think is maybe -- is because of your legacy, again, and your gender, women women have been left behind and you're trying to change that >> yes so, what we did on this idea about making this an inclusive era, because again, i said i think it's one of the most important things that has to be healed in this digital era it's got to be inclusive so that no matter what part of society, you can find a way into a good job here. so, one is this new model of education that you're seeing here we call it p-tech, scaling like

crazy. but the second one is reskilling and the third is returnship. >> reskilling. >> and particular the one on women you're mentioning, returnship in particular started with women who left the workforce, maybe a family reason, by the way, it's not just women but it was predominantly, were afraid to come back in we started a returnship program that said, look, we'll run this to get your skills, just you're afraid you're out of date. we'll run from one day to four months, whenever you're ready, go back. we've had women stay one day, some the whole four months, don't even have to work at ibm, go back and they build their confidence again and come back to the workforce because that's one of the biggest issues of pipeline of women is they leave for a reason, pull them back in. they're always more critical of their own skills than anyone else >> you've brought up a true coalition in an era where there are so many divisive issues, unions, you're in, fine. you're looking for the best teachers, of course, obviously

countries. other businesses universities how are you able to pull together a coalition at a time where we think in this country that you can't do it anymore >> this has been some really great lessons learned. one of my biggest one is that this is about a new model of education but it's a private-public partnership and it doesn't matter whether this is a union school, a charter school, a public school, it doesn't matter this is done with the educators, not to the educators and we have found around the world, regardless of country, all these educators and teachers want these kids to succeed. then you give the kids those tools, i have -- without exception, every kid has been able to succeed. and so -- >> every kid >> every kid >> a scale model >> a scale model we're at 125,000 coming through and we're not the only ones that hire them so what we have been able to do is in the u.s. it's 500 other companies, we offer our employees to do mentors, we all take on interns and then you give them a chance at a job and that is night and day. >> you've got ceos watching the show right now and they're saying, i haven't stepped up

what do they do to step up because you are a lead by example person but i know you don't want to leave any of them behind if they're thinking, well, this might be a program for me. >> just contact us, because the issue is most programs, everyone's got a little program or so, they don't scale. the other thing you traditionally hear is, people offer online credentials that's one thing but this is a curriculum so this actually prepares you with the soft skills we're in the school, president obama joined us a couple years ago, the governor, the president, we had the mayor here, and they were like, where's the computer lab i said, you don't understand we teach them the soft skills as much as we do any hard skills so this is aligning supply and demand any of my colleagues, i say there's two things and your employees love to do this, i said i was in france and we just launched, france was the 13th country and it's bmb, airbus, lor loerl, ourselves

what those principals have said to me, underserved, kids are from poverty, no chance. >> they're not eliminated from the beginning. >> this is not a by selection crowd. and the graduation rate is 400 times better than the on time community college. so, they look and they see that they have a chance here to do something. and so, that has really made a big difference so all these companies, i say to my colleagues, contact us, we're happy to put you in a network to do this. the second thing they can do, though, is also change your hiring to accept these new collar kids because we've done a lot of studies of how when we put out our job requirements, we way overqualify what we need for many of these jobs it's particularly true in cybersecurity, cloud you can get kids in this new collar area and so adjust your remembering wi rememberi requisitions >> what do you say to people where they say, you know what, this is a waste of time, we should be building shareholder

wealth, buying back stock, why is ginni remetty spending time on this. what do we say to them >> listen, i wholeheartedly disagree this work, yes, it's important for social responsibility or corporate social responsibility but this is all about economic responsibility i need that workforce for my company and i need society to want these technologies and not be divided over them so, it is both supply and demand and it is good for business and these are great employees, great employees. some of the most loyal and dedicated you'll ever have >> tough time and tough days in the market i'm going to leave it at that because that's a message of hope. that's ginny remetty doing well, doing great, doing what we doing great, doing what we should be doing. you to and through retirement. um, you guys are just going for a week, right? yeah! that's right. can you help with these? we're more of the plan, invest and protect kind of help...

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