think you can buy tlt. yield's going lower. >> karen >> selling some puts >> viacom cbs has legs viab >> that does it for us on a very big market day thank you so much for joining us be sure to catch live coverage markets in turmoil tonight my mission is simple to make you money. i'm here to level the playin ins there is always a bull market somewhere and i promise to help you find it. "mad money" starts now hey, i'm cramer. welcome to "mad money. welcome to cramerica other people want to make friends, i'm trying to save you money. my job is not just to entertain but educate and put this in context. call me at 1800-743-cnbc or tweet me @jimcramer. when will the pain stop?

that's all anyone wants to know after another agonizing day where the dow plunged 760 points and the s&p plummeted 2.98% and this is because of china's latest move to retaliate against trump by turning the trade war into a much feared currency war. we had big milestones that make me want to call the bottom most other markets, that's exactly what i've been doing but in this market, i think we need to be more cautious because i fear an opening tomorrow that will suck people in only to revisit the lows we saw today and then some and i'm not going to let that happen on my watch we've reached a level where the downside to upside ratio was 10- 1. 10-1 the late great mark gains said you had to buy something. you had to buy something you had to buy anything or you'll regret it he did call the haynes bottom 10-1 call. i grieve with the latest we seen all kinds of stocks get thrown out even though they have

nothing to do with china we're listening to crazy theories could what could happen next people are beyond fearful and defeatest and mean they sell stocks i'm not one. i don't like the talk. isn't this the kind of panic we're supposed to buy stocks hand over fist not so fast. on one hand, i do think you need to start putting money to work tomorrow not at the opening see what happens wait until it's down on the other hand i'm hesitant to tell you to buy aggressively. be cautious and patient. paid off so far, didn't it why? because we have a strange brew of positives and negatives here. let's take them one by one and we'll start with the negatives we'll finish with the positives. i like that. first, where the heck are the stock downgrades where are the number cuts off the devaluation. we're waiting for the other shoe to drop here i'm betting many analysts paralyzed today will come out of fox holes tomorrow

some will reiterate calls but others will be orananxious to t tail when the stocks in question are getting out of dodge without really hurting themselves. you want to know why i'm not pounding the table to say let's pick one, let's pick the obvious, let's pick apple. downgrades with all the trade, many analysts want to cut numbers after they reported the spectacular number recently. after all, trump's latest tariffs impact the cost of the iphone sure, people love apple so maybe 10% tax won't be that big of a deal who knows if it gets passed on better believe it means something and slapping tariffs the rivals make samsung great again? administration doesn't care. they don't think like i do they want apple out of china now. we need to see estimate cuts, price target cuts and out right downgrades before we can get bullish on apple or anyone else caught in the actual cross hairs of the trade war

second big negative, hong kong people are ignoring this how can you ignore these images. prodemocracy shut down the city. they turned violent. they are fighting running battles with police in the streets. it been nine weekends in a row how long can the chinese government let this go on? we spent a lot of time talking about how president xi can't afford to look weak in the trade negotiations i think he'll feel compelled to crack down on hong kong. maybe he goes full tee an man square you better believe the stock market will get hit gone don't give up on stocks but be more cautious. third negative, president trump really does smell blood in the water here he thinks he has the chinese government on the run. i think the trade war is justified but trump keeps getting increasingly inflammatory the more he ratchets up the tension, the more stocks will come down. i agree it's time to take on the

chinese i just wish it weren't by angry tweets. the president wants all the tariffs to chinese tariffs at 25% instead of some 10, some 25. higher tariffs give us more leverage 10% import duty goes into effect on september 1 , i bet we'll see another round of hikes and that's true now that china is playing hardball and letting currency drift lower versus the dollar to offset the impact. it's easier to raise tariffs on all goods to 25 and hold out the branch of cuts back to ten if the chinese offer to change the ways and mean it fourth, i think the chinese government misread the situation here in america, totally misread it they want to wait trump out and make a deal with friendly democratic administration. elizabeth warren is in second place and tops in iowa and if you read the papers, she's tougher on the chinese than trump. final reason to be cautious, tacticals. after today's breakdown we

weren't over sold. the averages are flying so high for so long we're taking out a lot of levels to the downside which mean there is is no magical place to land. i'm waiting for the s&p that i paid for and i follow to hit minus five that's a classic sign that we've come down too far, too fast but we aren't there yet. we're at minus 2.7 that's not good. so if we're waiting for all these shoes to drop, why even bother to try to pick stocks at all? why am i saying get involved and start buying tomorrow? simple because bond yields everyone says so scared, they plummeted right now the benchmark ten-year treasure ry is 1.73 return if your an investor that wants income, dividend stocks are the only game in town. there is 3% yielders that have become a lot more attractive here stay tuned after the break for a list of my favorites interest rates in the rest of the world you better believe ours can go lower, only from pure panic people flee into bonds as a safe

haven and puts down more pressure on the yields and plus, here is a reality check, overall earnings have been quite good for all sorts of companies both domestic, international we had a fabulous person from a live person and the pod company both are on tonight, you'll hear the stories. after the bell we got a great quarter. sure, the stocks overseas exposure might have more downside but doll memestic gaine buyable. don't pay up if the opening is en please, i'll find you. don't forget, the president is a man. that's an easy one or he might lead positive chatter about the trade negotiation with china he needs to tantalize wall street to make the panic stop. that could happen tomorrow why not? does he have to lose meanwhile, tons of stocks are down dramatically, many are down 10% from highs that's where i start to like to buy emphasis on the word start

you want to buy your shares gradually and stage to back up if the market keeps rolling over not yet. the united states is a service oriented economy, not a big exporter so there is plenty domestic stuff that works here everything is on cubscured by te collapse of fang but that's what panic looks like bottom line, nobody ever made a dime panicking take a deep breath keep your head stocks get cheaper if they are lower if they are quality companies companies. if you slowly buy, they will be in good shape if the smoke clears and by promising that, close to it. let's go to glen in california, glen >> caller: how are you doing, jim cramer i'm a big fan of yours. >> thank you. >> caller: the reason i'm calling is i own microsoft stock and everything and i know microsoft is down at the moment but targeted to hit $153 a share. what is microsoft in the next six to 12 months

>> it had a remarkable move. a big cap stock about 10 from the high let it come in, it is an expensive stock at this moment but doing quite well my take is microsoft is probably the best of the large caps to ride it out. they have very little china and they are valued much more riggously. that was a brilliant quarter shot the lights out. that's one to buy in the 120s and i'll be pounding the table when it gets there brianne in california. >> caller: thank you for taking my call. >> of course. >> caller: i had a question regarding the tariffs and federal rate cut and the effect that will have on new core and the ceo on not too long ago and i bought stock not doing well. i'm wondering if it's a buy or sell. >> you don't want to cut or run them they are a 3% yield and the winner slash man standing. i know there is a lot of talk about recession. i don't like that. i don't think it's reasonable.

the way it is now and the way the country is doing, new core is a great american manufacturer with boeing. i put boeing in that category. i think you'll be fine i think below 50 let's go to steve in california, steve. >> caller: boo-yah, jim. >> boo-yah. >> caller: i've been watching since cramer days. >> you know i was against china and felt very strongly we should have tariffs larry was the free trader. isn't that something what's going on? >> caller: my stock today is biomed i'm down 30% the stock hit it in the terrible market should i sell it tomorrow even if it continues to move higher or hold it here? >> i really felt that was a terrible over reaction last week and abmd, stock up the most from s&p 2,000 and 3,000, i guess it felt like it was coming. i personally think you did the right thing. this was the right level to -- i

think this was the right level i think that saying that, i'm not sticking my neck out that much after what happened last week on the worst day of 2019, it's important to remember to take a deep breath and i'm not a zen guy. you could be doing buying but remain careful don't buy a stock that's up. if there is an up opening, ignore it and don't let the market down. on "mad money" tonight, i'm here to keep your eye on the prize. find opportunity and focus on something positive last week a true blowout quarter that sent the shares up 41% in a single session i want to know what these guys are doing right. and i've got the exclusive with the company's top executive. i'm opening up phone lines cramerica. we'll get through this together. if we got through 2009, this could be child's play. call me and stick with cramer.

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like i told you at the top of the show, some will have estimates cut if they reported excellent quarter as few weeks ago. other companies won't have numbers cut but suspect if they are domestic we don't know where the land mines are and don't know which are going to go off so what do we do? do we know we know industrial companies with big businesses over seas in china will feel the pain of the trade war and that's now escalated to the point where it reverberated around the world, especially germany where auto exports are going to take a big hit. that's going to hurt nearly every retailer will be hurt, too. too many of them import goods from china and even with the chinese devaluing currency, the tariffs will eat into their numbers. tech stocks will be innocent until proven guilty after today's selling. i'm sure, guilty until proven innocent i'll tell you the real problem the hardest hit techs will be the biggest ones but not because they are tech. facebook doesn't have china. amazon has no china. alphabet doesn't have china.

microsoft little china regardless to the people's republic doesn't matter because they have the hedge fund selling the s&p and individuals panicking. we saw big selling in the software, people presume they are guilty i think there could be more to go especially with the high flying cloud kings i like so much these stocks need to be left alone to fall more because they are nowhere where they were trading before they ran up dramatically when it turned out the last round wasn't as hurtful that's going to happen again remember, in harsh sell offs you wait for stocks to go down and pick the rubble searching for the ones punished for the wrong reasons. given the heights we're falling from, you won't find many of these but tomorrow should be the day you have to do it, buy from my travel trust ended today. felt like you had to what else? there is bad news on the china front even note linking is

questionable the company is buying back stock hand over fist and reported an excellent quarter. should bank of america be punished should big broker rages get hit like this? why not buy citi don't sell it. michael is in there with you because it's selling below the book value where he might buy as much as 10% of the company the drug stocks will be problematic. you're not getting much protection they are easy targets for democrats running for president. same goes for manage care names that get cheaper and cheaper isn't it painful the fossil fuels too cyclical. if you're wore rried about a worldwide slowdown, these are the stocks you really want to own. what is left when you take out pharma, tech, what is left to buy? you can own the utilities. i like daminion, pennsylvania and light, verizon, i like att 6% yield that's a nice blend of stocks

with yields from 4.5 to 6 give or take. i wish american electric power had bigger dividend. the 3% yield won't cover you you can own domestic restaurants or international chains as long as they don't have exposure to china. the industry is benefitting from the increasing competition door dash, challenging grub hug. door dash just bought square and i think it was a brilliant move ahead of the ipo the delivery platforms are too competitive but that's good news for all sorts of restaurants the easiest young brands, parent of kfc, taco bell, pizza hut and spun off their chinese business years ago. what else? chipot chipotle double digit no chee nice inese exposurexpose the restaurant brands, they have 1,000 burger kings in the people's republic but not chipotle how about financial technology which had been the best in the

market those got rocked today i think fin tech may have rocked too much i bet they will be great places to hide. they don't have much meaningful exposure there is the group that performed remarkably well today, the defense contractors, the worst our relationship with chi th china gets, the more attractive they become. l 3 harris because it's the highest tech defense the stock is ape lot but incredibly under valued for the run so it's okay on the other hand, lockheed martin was tempting. the gold stocks, they can work barrett gold for value and eagle for growth i like them both after what we heard from ceo shaun boyd last week housing works when long-term interest rates plummet, mortgages get cheaper and that's good for home builders i like d.r. horton and lennar

because they have starter homes. you can stick with beverage and i'm thinking about coca-cola remember, though, there is no hurry. take your time don't try to be a hero need to buy small to start and then again, and again and let's see what happens stick with cramer.

brutal for the averages, all three suffering the worst declines from 2019 panic isn't a strategy i got your back. i'm opening the phone lines to help you navigate the sell off and best position your portfolio. we have seen far worse than this let's start with john in colorado, john >> caller: hey, jim, boo-yah, thanks for taking my call. >> thrilled to have you. >> caller: rough day today but i'm hopeful. here is my question, i got into squarer earlier this spring to hold it for a long time, i held through june when it hit 60 so instead of dumping, i picked up more following the earnings last week thinking i was getting a bargain. i do like their leadership and where they are going with their cash app business but with the market really freaking out, the

stock could change, not sure what to do -- >> john, you're willing to be a long f h te long-term holder of square >> yeah. >> they just sold i'll tell you that sold caviar for more than $400 million which was a brilliant move for both sides of the trade. i think this is a way to empower people who are small and medium-sized business that is going to go on forever i say you hold on, john, and this is one of those when it goes to 55, if it goes there, consider it positive and buy more but not before then, okay >> caller: okay. thanks. >> thank you for calling in. let's go to eric in michigan eric >> caller: hey, jim. this is eric calling from the motor city thanks for taking my call. i got a question about motor this is the one and only ford motor. i've been a long-time ford stockholder but it's been a bumpy ride they are earning but qt was

lower than forecast. but now the trade war is escalated. i'm wondering what the q 2 mess and trade war, would you recommend holding on ford motor? >> look, this is a stock down a lot. they have always said the dividend is sank and blown out of china frankly their numbers are really bad at this point i'd rather hold on to it than sell it i'm not recommending anything related with auto in any way, shape or form. so i don't want to say hey, listen, people buy ford. you're in it, i think you get a better price to sell it at they have not delivered the way i'd like them to how about joseph in pennsylvania, joseph >> caller: boo-yah, jim. hey, man, 18-year-old investor here from your neck of the woods. hey, you recommended back in march, mad, thank you for recognizing that dividend but anyway, what do you think about exxon corporation 3.26 dividend

yield, would this be a good purchase now considering this china sell off situation >> right right. first of all, joseph is from my hometown the old philly elect i think it's very good but yields only 3.22 it's like american electric. they have come up so much in price their yield is too small i recommend da minuminion it represents a better buy let's go to tom ferrel from letter d. thank you for calling. how about brode in new york, brode? >> hey, jim, calling from the big broken apple l.k., i wanted your take on it basically, it's a chinese consumer tech coffee company they had no stores back in 2017 but up to 4500 or will be about

by the end of 2019 they are insulated from trade war going on but trading down on these chinese headlines here. >> i don't want to own anything -- it's hard enough to own alibaba. they have been all over the place. that expansion with luckin in prudent and i know starbucks is up huge. i don't tell you to sell luckin to buy starbucks but i think they went way too far too fast let's go to joel in iowa, joel >> caller: hi, jim, boo-yah. >> boo-yah. >> caller: i just kind of was going to say i double down and i bought it 726 first and then i doubled down at $6 if it goes to $5, should i double down again? >> remember, okay, let me ask you this, what's your risk tolerance? are you willing to ride out a longer term situation that's not

going to pop any time soon >> caller: yeah. right now it's at 5% of my portfolio. how does that enter into it? >> we don't want it to be any more than six or seven i like it very much, the chairm chairman at the same time, i recognize this is one of those situations where you have so much execution risk in terms of having to build the trains, so much execution in terms of getting a lot of clients but they did win a big piece of business in europe. i think you're fine. let's not take it more than 7% it's too speculative let's go to jeff in hawaii, jeff >> caller: aloha jim from beautiful maui, hawaii my question is about the amazon.com of china. it seems it's like highly under valued i wonder if it's the trade wars or tariffs or other factors involved >> you got it. trade war and tariff and makes it uninvestable. when people are fleeing amazon,

i mean, here we are amazon at 1760 almost at 2,000 i think this is a terrific, i'd rather see you in amazon if it drops to 65 tomorrow, get it that's a much better buy than j.d. much better and i want you to make that. let's go to joe in california, joe? >> caller: hi, jim, thank you for taking my call my question is in regards to life sciences. the bq top and bottom line raised the second half sales guidance and announced a partnership with the european company strengthening research which i'm thinking should strengthen the future therapy pipeline it's near a 52-week low. is it time to buy? >> if you want to buy it down and out, i prefer you to be in bristol myers. the company has a lot of cash and doing a lot right. it lacks a catalyst. at least they will get a situation to merge and do a fantastic job and i think there

you got a little three embeder yield situation. let's put everything in context. didn't do enough about the broader here this is not the cuban missile crisis this is not the atm not working in 2009. this is not the 1997, 1998 melt down from russia and korea it is just the stock market going up a great deal one country versus another, others will be caught up. japan saying listen, we're not going to take this from the chinese if the europeans stand up to the chinese, too i think that that's what nobody is thinking about. europe, japan, united states rain or shine, cramerica, i got your back. we'll get through this a terrific day it's key to find the diamonds in the rough i. got the exclusive with the stock that skyrocketed 48% who says you can't make money in the stock market live person may be down but still up 70% i'll talk to the ceo to find out and your calls in rapid fire in

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after a hard show of the dow, i want to focus on something positive we've been worried about marijuana stocks now that canada had legal weed for a year, these companies are being judged by numbers, not their bull plans for the future and some numbers have been down right disappointing but last week we got good news. a major canada product producer of medical grade marijuana and consumer reported a blowout quarter, really blowout. they delivered hugely better than expected and earnings for interest tax and depreciation came in positive even better, management gave extremely bullish guidance in response to the skyrocketing up 41%. 41 the market it gave back a small fraction of that today you still got a big gain if you were smart enough to own this going into the quarter and spotting management ahead of time we wanted to know what they are doing right. that everybody else in the industry is doing wrong. let's dig deeper with an old friend of the show, the chairman and interim ceo you might remember as the chief executive

into a natural organic food power house. he took over early this year after the sudden departure of his predecessor and clear he's hit the ground running welcome back to "mad money." good to see you, sir. >> so nice to see you. good to be back. >> what are you doing that others aren't? this is a consumer package quarter. >> number one is f afphria, putting processes in place a real company should have in place. with that our grow was good. our processing was good. our margins were way up. our recreational sales were up just important is we're one of the first cannabis companies that came out and gave guidance for 2020. >> your gross margins were extraordinary getting the raw cost down. nobody is thinking about that. >> so the thing about aphria, we

have 2.5 million square feet of grow and built around being a low-cost producer. with that, i brought in people to help me and we put a lot of processes in place we have over 550 thousand plants and i invited you up, we have a diamond 1.3 million square feet and all built about robotics processing and exciting stuff. >> speaking of exciting, you brought back someone we all respect on the show. walter rob used to be running whole foods. >> walter who was running whole foods has joined our board and i saw walter last week who was a our board meeting and, you know, walter was tough on me a lot of questions -- >> as always. >> good to have walter back on board and working with him. >> so what is the difference between main and this company? >> it's interesting when i started hane 25 years ago and the natural organic industry was

growing and beyond meats and whole plant base, there is a lot of similarities there and you think about it today, the whole natural organic industry is a $55 billion industry and with this, the whole cannabis industry around the world is $150 billion in sales, okay? and you think about what happens in medical, what's happening in edibles and drinks i, you know, when leaving hane after 25 years and building a great company which still is today, you know, cannabis was something that i was focused on because i looked at it from a reck standpoint and medical and i looked at it from food and personal care supplements and vitamins and it's interesting, jim, the calls i get today from adults, how do i get this for sleep? how do i get it for pain how do i get it for anxiety? there is so much research that continuously is coming out where it shows the benefit of

cannabis. >> how much of your product is thc, how much doesn't have thc how much can be sold in the united states if you want it to be i know there are issues you flag in the conference call i'm trying to seat makeup of what you're selling. >> we do no business in the u.s. canada is our biggest market both from reck and medical and the big opportunity in canada, there is a $5 billion market out there where products are sold into the elicit market and taking that away from the elicit market and building brands and consumer confidence and a big, big market in the medical area we also have a good sized business in europe, which will continue to grow we also are in the midst of building a greenhouse in latin america with 650 million people in latin america europe, latin america is medical and the opportunities are tremendous. >> why would anyone talk about thc. you're with younger people

they want to know whether it's 10% thc or 5%. nobody will come on the show and talk about thc. >> jim, why did constellation brands invest in canopy? they are looking that the canblization of where thc and cannabis is going to bite into sales. listen, we know consumers are drinking less alcohol. >> right definitely. >> and you look at millennials today, it's more and more conbico cannabis consumption cannabis is sma canada is smart one of the first countries to allow recreational the government made a ton of money in tax dollars and you think about it, aphria today employs over 1100 people what created jobs and construction it's a big, big industry and not just, you know, you originally think about cannabis and smoking whatever the benefits from it are tremendous. >> well, okay. i got to tell you they are the leader we know that. >> listen, we're the leader.

we're one of the biggest grow s growers. >> i love canopy they have come down a lot. you're making money. >> we're making money and going to make a lot of money next year and the big thing, that's the big thing, this industry used to be who can get the right press release out. it's no longer about press release. organic growth and making money and rewarding your shareholders. >> right now, believe me, consolation is saying we want that from canape chairman and interim ceo. >> we'll see never know. >> "mad money" is back after the break. (soft music)

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it is time, it's time for the lightening round buy, buy, sell, sell, buy, sell. and then the lightning round is over let's start with jimmy in new jersey. >> jimbo. >> yo, yo. >> caller: my company is drop box dbx. >> drop box is doing incredibly well but the stock is doing

incredibly bad and i think that usually means that drop box under 20 would be a steal. eric in colorado, eric >> caller: hey, jim, thanks for taking my call hey, i just started participating in my employer's stock option program and wanted your thoughts on arthur j gallagher? >> that's a very well run risk management superior and most don't talk about it i think you have a great one there. let it ride. justin in florida, justin? >> caller: boo-yah, jim. giving you a call here live from bliss garden sorry for the excess noise here. >> can't beat that. >> caller: can't beat it at all. giving you a call about fang. >> we don't want to buy -- i'm telling you, after what happened last week, i've really had it. fossil fuel stocks are for sale and that's one that's for sale two, let's go to walter in illinois, walter >> caller: boo-yah jim, thanks to you and your staff for all

you do for us. >> staff makes me look good every day. >> caller: one of my best investments was my action alerts membership. >> the club lives. the club lives thank you. >> caller: my question is about starwood trusts. i built up a nice position and with interest rates going down so sharply and starwood having most of the portfolio with adjustable rate loans, do they share? >> that's what people are thinking i put my faith in barry. that's a good situation. 8% yield because a lot of people are scared i believe in barry and i welcome him on any day of the week he was compelling talking about the company. let's go to alex in california, alex >> caller: monday massacre boo-yah too you dr. cramer. >> tough day, what's up? >> caller: i've been watching you and i still remember the coin toss by the referee to decide whose name goes first. >> we'll, that's why it was k

and c. if we just have medical, which is what by the way, let me tell you, larry was game to begin a stock. >> caller: yes, my question is this, is the dividend safe on petroleum? >> i think the company would say the dividend is safe i don't like the huge coupon to warren buffet. that was a mistake every oil company is collapsing. so a 6.3% yield for oxy will not protect shareholders michael in florida, michael? >> caller: hi, jim, calling today about bx sticker what's your take >> that stock is getting shield and yields four. stephanie link likes it a lot. to start is not a badd move. that's okay. how about paulette in louisiana. >> caller: philips 66 partners. >> that yield is 6 and they can pay it i think they can pay it.

that's of interest to me i don't like the fossil but that at 6 is a lot safer than some of the others, believe me. >> let's go to george in michigan, george >> caller: boo-yah jim, my wife is a long-time listener and i'm an action alerts member. >> thank you. >> caller: my question is about company that seemed to be doing good and reported great earnings intuitive surgical. >> i think it's a good situation, peep juople are scarf big dollar stocks. that, ladies and gentlemen, is the conclusion of the lightning round. >> the lightning round is sponsored by t.d. ameritrade what's the hesitation? eh, it just feels too complicated, you know? well sure, at first, but jj can help you with that. jj, will you break it down for this gentleman? hey, ian. you know, at td ameritrade, we can walk you through your options trades step by step until you're comfortable.

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♪ ♪ this was a horrifying day to own stocks but i can offer you one consolation is that panic is predictable and treasury designated a currency manipulator that shouldn't be shocking to you. it will send stocks down again whenever we have a brutal sell offs the same things tend to happen regardless of what caused the problem in the first place in a market wide meltdown like we're having now, nobody wants to let gains ride. they want to take profits everywhere that's why so many cloud stocks got obliterated the software company that uses

artificial intelligence to help businesses handle customer relationship management. their tech lets you make boths to talk to customers via text. that saves their clients a fortune. we know the live person is in good shape because the company reported a strong quarter last wednesday but because the stock had run up so dramatically, so abruptly 70% for the year it got steam rolled today down nearly 8% not going to get hurt by the chinese valuation but textbook example of what people sell when the market rolls over. i wouldn't be surprised if it goes over. the fund mentals are sound and the founder and ceo of live person welcome to "mad money. okay what did you say hold >> hold no more. try to get rid of hold got on my shoes. >> i love it i was going to ask you, i read a "wall street journal" piece. everyone hates customer service. you guys are the .

>> i'm so enthused i put it on my shoes. >> this quarter was a quarter that people don't understand been in business since 1995. a lot of companies have become public in the last three or four years and losing fortunes and get inflection up and everyone is congratulating themselves talk to me about your journey. it's extraordinary. >> i invented chad in 1997 and took it public in 2000 and went survival in 2001 and reinvented the company and got focused on a.i. boths and au a.i brots but today we're at an all-time high. we just had an amazing quarter, had our biggest bookings in our history. we signed more deals in q 2 than all of last year. >> that'sly unusual thing

that happened. the pipeline is huge too big to handle. >> we had to pull investment for it it's so big. we got to add more sales people, more product so when you look at the excitement in the market today, we were after 800 number get rid of the 800 number so people can message brands like delta and all this but we're seeing apps. like we signed one of the biggest restaurants in the country so instead of walking in and waiting to order a salad or whatever, message in to a bot. it's there pick it up we're changing the way apps are being done and websites. >> one of the things you said on the conference call is millennials don't like to talk, they like to message this is the millennial customer service program. >> they are the largest in the united states population, they don't call they aren't going to a store what they want to do is message and that's the way consumers

want to do they are driving demand. it's beyond that they drive the behavior of all of us. >> some of the companies that are unbelievable, home depot delta is an important markey bu t-mobile, they wouldn't have picked you if they didn't think you could do it. >> we pioneered this with t-mobile they said look, we're a non-carrier. every carrier puts people on hold and tells them to call the number we don't want to do that anymore. we want customers to message in, be connected to an agent, have that relationship that makes us really unique as a brand and be proactive with our customers and that's what we do with our platforms as a whole. >> so there are let me ask you something, are you with zen desk and get a live person but i think they would tell up against them. >> i don't see them as a competitor on the messages space, we're

looking at transforming commerce and emails or faqs and information of delta we're doing a transformation of home depot we're not doing a channel of communication. it about how to make the whole retail experience digital. how do we create the retail message customers before they come in? that's the type of thing we're doing. >> what happened you're in your office. you have a certain amount of budget for sales people. you're business as usual and suddenly, what tip made it from a trickle to a water fall. >> it's basically execution. when we look at the demand in the market, the idea of an 800 number, all of that our sales guys were out there basically i couldn't believe this. sales pipeline grew 120% year over year. so we saw this all happening in q 2 and we got to add more people ourselves we need more people. we can't handle the demand in the market today before conversational converse. >> last thing there is, i know

it's hard to talk about apple but you talk openly about apple as a relationship. >> yes. >> that seems to be best of all. >> apple just announced basically on your iphone when you go to click on a phone number, it says call but come q 3, come q 4 it will say message. >> isn't that crazy? >> you don't have to dial and be put on hold. click on a phone number and go straight to message and you're messaging home depot, t-mobile. >> i was with my millennial daughter this weekend, i don't like to talk anymore on the phone. she can't. she's in another room texting. come down stairs it's okay. the founder and ceo of live. i remember when you arstted and you never quit you never quit stay with cramer. >> thanks a lot. to nowhere. but perhaps this year, a more exhilarating endeavor awaits.

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markets in turmoil we're here tonight because of the major sell off as trade tensions intensify and as we speak, there's breaking news u.s. futures are falling hard by 500 plus points as you can three there on the middle to the right hand side of the screen. down 507 why? the u.s. treasury just designated china as a currency manipulator. this is a big move