months microsoft being one of them, up 1.7% some other larger names people would recognize include amazon which is about 7% higher over the past three months. there's some interesting things going on here based on expectations people are braced or were braced for the worst. you have to wonder whether we're correctly braced right now, but the markets, of course, continue to trade and any one day you can't put too much stock in, right, morgan. >> yeah. that's right, jon. it is pretty incredible just to see what has bounced this week bob pisani and mike santoli touched on this throughout the morning, the fact that we have seen the mini rallies, these stocks are still trading at such incredibly depressed valuations versus a month ago, whether in retail, whether it is in the airlines, some of these other hard-hit names that have basically in some cases seen revenue dwindle down to near nothing right now and major

furloughs taking place the other thing to keep an eye on is the high yield bond etf, hyg, and also the junk etf, spider, bloomberg, bark clay's, hy bond, jnk we're seeing those jump because of some of these fed actions which include now basically buying into and helping support u.s. high yield corporate bonds, so really talk about taking all the tools out of the chest it's cause something strategists to now circulate notes today asking what could potentially be next for the fed is it going to be something like buying into actual equities? >> guys -- >> carl? >> we are glad back to have on our air art cashin, director of floor operations at ubs and bob pisani art, we have missed your guidance and wisdom over the past few weeks as you recover from an accident, but it's great to have you back let me just start off by asking you about this historic fed move and as you said in one of your

notes this morning with powell on the tape, the game is now on the table. what do you mean >> well, it's, you know, the fed has stepped n. this is the latest equivalent of what the famous whatever it takes, that you recall, an offering that the european bond markets and later the u.s. markets all took off i think the fed is in there showing the fact that it's active, they are concerned this is a unique recession that we are either in or on the verge of caused by the coronavirus and the fact that people -- interestingly this is not a normal recession, this is a self-imposed recession by the government by ordering bars to close, restaurants to close,

people are being laid off not because their business was slowing down, but because the government wanted to prevent the chance of infection. that makes this slowdown all the more unique than anything we've seen i don't know if it was morgan, somebody mentioned that the dow was having its best week since 1938 my recollection was that was a little bit of a topping process that week, but i'll have to go back and look it up. for now the fed coming in open ended has given the market a breath of fresh air. we traders coming in this morning had looked at what looked to be a 50% pullback from the lows and thought the market might begin flattening out here, but we got a second breath from the fed. >> art, how do we know what market is valuing right now with so many companies having pulled

guidance do you think stocks are pricing in and a reopening of business, literally the doors reopening, or are they pricing in the doors opening and then people also coming inside? >> well, you know, i'm hearing people optimistic about it, no less than howard marks, a man whose brilliance on the stock market should be challenged by no one, least of all me, but i think what you've got to watch for here is what brings about the reopening, okay. i think the best thing that could happen to the market would be the announcement or the discovery of a treatment for the virus, if they came out and said we have x, y, z and it appears to be effective and it limits the fatality rate and makes it

more just a chronic but treatable issue, that would be the best the second best would be vaccine. the reason that would be second is best, it would take months to become truly effective the treatment would be something you would be able to see happening next week and inspire people to say okay, this is not as fatal as it looked, i can go out again and start spending and start to do whatever i want. then finally, the one that we've been talking about recently and that is the new claims of contagion are cresting that's good, but that's the one that everybody is talking about that you want to be careful of reopening too soon and having a relapse. i am not of a v-shaped rebound i am more of certainly a u-shaped, probably an l-shape because i think people, even if you open all the bars and

restaurants, or movie theaters, are people going to flock there if the disease is still around so i think there will be some hesitancy. first of all, if you got an overnight note there was a treatment, i think the market would continue a rally that would open your eyes greatly >> art, bob pisani here. so great to hear your voice. we spoke on the phone many times but great to have you back on the air with us. it's been a long two months without you, my old friend you talked about you're more in the l-shape than the u-shape camp i wonder if you think if the the market is in the right place, pricing this in correctly? from the start of the problems really was the weekend of february 21st or so. we dropped 1,000 points from february 21st to the bottom on march 23rd for the s&p 500 1,000 points since then, we've regained, essentially, 500 points of that

back we've regained 50% of all the losses that we've had. does that feel right to you, given what you were saying that we're essentially in an l-shape situation and this may take longer than what people think? is the market priced right given those facts? >> i think it is right as i said in the beginning, we came in this morning, had about a 50% retracent. historically that's what traders expect to see. now they thought they would see the market become a bit more challenged as to where it was going and instead we got the surprise from the fed and the fed ready to be all-in, that got them a little bit excited and that's why we're having this rally. secondly, you're getting a minor boost from a supposed agreement on cutting back oil production i'm of the skeptic group that thinks that the drop-off in demand is so sharp, that there

is very little that the producers can do to cut the production back to meet it i think oil may try to rebound here a little bit, but i think it's suspect i think the 50% retracement, bob, is probably in order with the -- certainly with the u-shape rebound. i don't know if it's fully with the l-shape. we'll have to see where we go from here. the key is if you can get something to treat this disease, the market could continue to rally very sharply if, instead, you're going to just hope for the disease to calm down, that's going to raise some questions >> let me just ask about the floor of the new york stock exchange as you know your beloved floor has been closed temporarily while electronic trading continues. i'm wondering if you can give us some thoughts on how you felt about the closing of the floor, first time ever, while the markets remained open? second, when do you think it

might reopen what would it take we need coronavirus test going in the door? what's it going to take for everybody to feel comfortable to get back to work at the nyse floor? >> well, you know, i certainly would like to see it reopen. i think we're missing certain aspects of the market and, of course, having been on that floor for 60 years, not only has great memories for me, but ways in which one can read and interpret the market and i would like to see that happen again. i think that you're beginning to see the feel for traders thinking you need the arket. in fact, you had even after the market was closed for the virus reasons, and they had to make a brief exception and open an ipo with a few people down there, they got an exception from the

sec, so that they could have people physically there for the opening of the stock, and i think that represents the value that humans well, humans can add in some critical and strange moments. i would love to see it reopen, i would like to see it reopen as quickly as possible. the cause for shutting it down was health wise, so you can't argue with that. all the philosophy in the world, it's difficult to argue against health wise. assuming that's the case, i would like to see the floor open again. i would like to be back there chatting with you guys and maybe adding a little bit to the nuance of weighat's going on. >> we would like to have you back there too, art. let me follow up on carl's question on the fed. powell said there's no limit to what they can do no limit resonated with the traders by the comments i was

getting. not only are they buying corporate bonds, corporate etfs, they're buying high yield, they're buying munis as well we used to call this japan-fication of the global markets. i'm wondering if you can react to that. we are going the way of japan here do you think that this is a good way to go? will the fed eventually buy equities as well remember, in japan, the bank there, the central bank there, owns the substantial portion of all etfs and about 5% of equities are we heading it in that direction here in the united states >> well, i certainly hope not and i don't think so i think what you're seeing here is a fed that is addressing a problem that's usually not one that the fed traces. the fed comes in when you're having major economic recessions and that usually means large segments of the economy, whether it's the energy group, the

automobile group, it's when large corporations begin to suffer things. it's one the government comes in and tries to bail out the automobile industry. what you're seeing now is mr. and mrs. america, small business is in trouble. the government has shut down the restaurants and bars you know how many bar tenders and waiters and busboys and whatever are out there, that's why the falloff in employment was so precipitously large and happened so quickly. the fed is addressing a cutback in the economy like nothing it has ever seen before so it is broadening out the aspects that it will make money available to it's going to try to get money to mr. and mrs. america as well as the finance companies and large industries and why it is

something different. therefore, i do not see it going in a manner as japan did buying equities or buying etfs. i think what they're trying to do as well as the treasury's newest proposal is to get money in the hands of mr. and mrs. small america and see if that works and that's where they're going. >> finally, art, on a personal note i tweeted this morning we missed your entire easter tie season, but viewers will want to know how are you and are you prepared at some point to hop on a camera, a laptop, and do a zoom call with us? >> yeah. i think i may be getting there my son who is more technological background than i do was talking about getting a remote cam

i don't know if america could stand to look at this sorry old face again, but we may be ready to do that i certainly miss it. i miss you guys and i miss the action i want to get back there as soon as possible. >> feeling is mutual, art. we are just glad you are on the mend it is great to hear your voice bob, thanks as well. >> keep up the rehab, art. keep up the rehab. >> yeah. i'm looking at -- i'm talking to a doctor about applying alcohol liberally but i haven't gotten permission yet. >> bobbie vans will reopen again, eventually. >> jon >> great to hear from art. after the break, former twitter ceo dick costolo will eabrk down twitter response to the virus. stay with us the barkins are empty nesters now.

so it doesn't make a whole lot of financial sense for them to stay in this great big house. but, well, this is home. it's where they raised their three boys. could they downsize? sure. will they? not as long as thanksgiving is a holiday. planning for the future is about more than just money. let equitable be your guide.

if we get our act together country wide and the self-swab that our foundation has driven at, if those get into place, by early june, we'll be looking at some type of opening up. >> that's bill gates this morning with becky quick striking a relatively hopeful note he himself and the gates foundation spending $100 million on coronavirus response. let's bring in the former ceo of twitter, the co-founder of 01 advisors dick costolo to talk about big tech's ability to play in the response around the world. dick, good to have you with us

good morning. >> great to be here as always, even in this altered format. >> it is a little bit different for all of us. how would you gauge tech's response, both on a corporate level and a personal level, and in what areas do you think they're going to have the most efficiency, whether it's on protective gear, treatments and therapeutics, vaccines and so forth? >> across the board, the answer to the second question is across the board. on the first question, it's just been -- it's been impressive and both in the magnitude of some of the donations and then the scope of the donations, meaning the areas they're covering everyone from we've got ryan peterson from flex port working with marc benioff and others to import protective gear by the cargo plane load from overseas you've got the gates and others donating hundreds of millions of

dollars to not just finding a cure or finding intermediate remedies but also handling donations to food banks in the immediate term and then you've got, you know, a bunch of us, i and hundreds of others, just focusing more on the local level trying to help out small businesses that are really, really in dire straits get through this restaurants and cafes and the like i've just been, you know, been struck by the -- by both the magnitude and scope of the way tech leadership is digging in. >> dick, when people were trying to evaluate what the impact was going to be on this country one of the things they kept saying we have the giants, we have the giants of innovation, the giants of big data, have you been surprised or disappointed in i guess a lack of a federal sort of unified response through data

and big tech to help answer the -- some of the issues we face >> yeah. the short answer is yes. we've had previous people in there who understood these things deeply, d.j. patel had run big data at a number of companies out here in silicon valley and then was in the white house administration in previous administrations, those people have been in those roles in years past and working on this i think one of the reasons you're seeing tech leadership out here dig in so heavily is the, you know, just to be perfectly blunt about it, the understanding of math out here and the consequences of a virus with an r not infection rate that seems to be pretty significant and speedy when you think about the mathematical consequences of something like that you have folks out here who understand that and understand that at scale and how bad it can be.

i've been impressed by the governors of various places, mayor of san francisco and gavin newsom that probably had something to do with folks out here understanding how bad things could get i've been impressed with the tech leaders sort of diving in to fill the void you know, what we're going to need is a federal action plan for what happens when this is over right now, you know, you don't hear anything. it's -- you know, that's going to have to be how does everyone go back to work safely i know there are a few ceos working internally in their companies how do we go back and make sure everyone is protected. we need to do that at the federal level, not just the company level. >> yeah. it's certainly a key question and one i suspect is going to continue to evolve in the coming weeks depending on that data and those numbers that we continue to get and innovations and break

through, dick. in the meantime i wonder what you think about what's been playing out on social media? you've had covid-19 misinformation that has circulated we've seen what'sp app owned by facebook take steps, for example. a "washington post" article on twitter almost 60% of false claims about coronavirus actually remain on-line. how do you think those companies are policing how do you think they'ring toe in terms of policing some of this misinformation and does it set a precedence when we come out of this crisis >> yeah. i think we've had this discussion i think last time i was on the show. >> yeah. >> these companies are doing the right thing by starting to get more aggressive. the challenge is, once you decide you're going to police what's true and what's not true, it's going to be a never ending rabbit hole. you're going to go down, you're going to have people saying this

is true and people saying the same thing is not true and you will have just gray area across the board. there's no surprise that "the washington post" and others will findsituations and instances i which these 500 tweets have been taken down and these 5,000 tweets are left up it's going to be a never-ending battle but it's one as we've discussed before these platforms need to step forward and take a more active role. this has unfortunately been, you know, the driving force behind it, but, you know, better they're starting now, particularly when so much misinformation about this can be deadly and deadly in the near term >> hey, dick, it's jon fortt we had tom siebel on last week and he, of course, has seen a lot of cycles in tech and in the valley he said that this is going to be dotcom bust level in terms of startups going out of business,

the need for cash when cash isn't there, the economic shock. i don't know that the public markets are necessarily reflecting that right now. do you agree with that assessment how is it going to affect you as an investor and when do we start to see it? >> i do agree with it. i would add the context that the private companies that burn cash at an extraordinary rate and have needed, you know, to burn lots of cash to get to eventual profitability, those are being the hardest hit as you would expect they're just -- that cash and that chief access to cash isn't there. those companies are getting hammered to the extent those companies also rely on an open economy where people are moving around, the hospitality industry, ride share industry, airbnb, it is worse and we've seen that in sort of the debt that airbnb has taken on and the evaluations at which they've taken it on. having said that, there are a

number of startups that are doing extremely well and thriving in this environment and there are companies like the smaller private versions of zoom and slack. collaboration tools for remote workers, you know, other kinds of communication channels, process automation companies that can do, you know, repeatedly perform tasks that otherwise people would be doing generally in one big room manually over and over those kinds of companies are thriving software, businesses that can save enterprises money as companies look to cut operating expenses and think where they can save a dollar here and there, those companies are doing quite well i think it's a mixed bag and in this environment, just as was the case in the dotcom bust and again in 2008 and 2009 there are

great opportunities to invest in the private markets and we're certainly seeing that. i don't think you'll see as much of a letdown in private investing as you saw in 2008 and 2009 because people now know that we're -- there are great opportunity there's and you couldn't just generalize about stay away and hold cash. >> yeah. that's interesting, dick on that, one point on the final question on that front because you're quite a savvy investor yourself, has this change in environment, separate from the obvious plays on stay at home and e-commerce and what's happening or may happen to retail, has your own investing philosophy changed about entire asset classes over the next say three to five years? >> yeah. i had a good conversation with fred wilson from union square adventures, legendary vc in new york about this. i think that the topic we discussed was unit of economics has always been important,

right. how much do you make on the next incremental thing that you sell, whether it's software or ride share or a house someone is renting. but for fred and i, we think there's going to be a return to more of a focus on software businesses and software economics. you know, again, we're seeing companies like airbnb be hit hard because the unit economics are based on, you know, night stays and there are -- i'm not certainly picking on airbnb that's a fantastic company and it's particularly well run, but those kinds of companies that may be technology companies but not software based economics i'm leery of and we focus more on software economic based companies going forward. >> that's going to be a space to watch. dick, it's great to have you and hopefully we can talk about all of these things with more

frequency in the weeks to come see you soon. >> yeah. thanks for having me back on again. can't wait to see you all in person >> absolutely. dick costolo >> same here all right. we're going to take a quick commercial break just getting a check on the major averages they're all higher right now the s&p is poised to close the week up 12.8%. if we can hang on to these levels it will be the biggest weekly percentage gain since 1974 stay with us

♪ ♪ ♪ ♪ ♪ yeah, everything is runningis smoothly with the now platform. (bling) see, incident resolved. how did you... gotta enjoy the small wins. you keep being you, derek. keep being you.

european markets closing moments ago. seema moody has the breakdown. seema? >> hey, jon. european markets higher for the fourth consecutive day even as more companies full pull their financial forecasts. the spirits maker and the german software company for the weeks european stocks higher by around 7% led by sectors that got beaten down in the month of march travel and leisure staging a major rebound. accord, easy jet, intercontinental hotels and others up more than 40% this week cinema chain cineworld up 125% this week. that comes as european hotel occupancy continues to plunge due to the travel restrictions and more people staying at home. take a look at italy's numbers down 94% for the week ending april 4th.

earnings season kicks off next week across the world. in europe we're expecting profits to decline by 16% in the first quarter to a 7.5% drop we're anticipating in the u.s. european finance ministers are set to reconvene by teleconference this evening at 5:00 p.m. brussels time for what o eurasia will be a discussion to game out a collective fiscal response to the coronavirus crisis morgan, i was speaking to two political xheb taters at the council on foreign relations that say if they fail to reach consensus you could see a rise in anti-eu sentiment something during the negotiations in 2011. back to you. >> i'm still wrapping my head around the 94% stat you just put out there as well, seema seema moody, thank you let's get the latest on the coronavirus outbreak sue herera has that for us at hq. >> i do, morgan. good morning

here's what's happening at this hour dr. anthony fauci says he's encouraged by how americans are working to flatten the curve on the "today" show earlier he also said the latest data on expected u.s. deaths is looking much better. >> i believe we are going to see a downturn in that and it looks more like the 60,000 than the 100,000 to 200,000 having said that, we better be careful we don't say okay we're doing so well we can pull back we still have to put our foot on the accelerators when it comes to the mitigation and physical separation >> president trump is expected to announce a second coronavirus task force this one will focus on the economic damage done by the pandemic task force members will reportedly include president trump's chief of staff mark meadows, treasury secretary steven mnuchin and national economic council director larry kudlow in europe, in spain, the death toll has gone above 15,000 though the daily toll fell after

rising for two days. the streets of barcelona remain desserted as the spanish prime minister seeks a two-week extension for that country's state of emergency we'll be back in another hour with an update as always for more on the coronavirus coverage at cnbc, go to cnbc.com. back to you. >> okay. we'll see you in a little bit. we will continue to watch these markets. oil coming off of its highs of the morning. dow up about 300 don't go away.

welcome back it's turn back to the market action and bring in the asset adviser and president and chief investment officer on the cnbc news line. david, thanks for being with us this morning i was going through your notes and you outline an investor survival guide to navigating this coronavirus driven bear market outline that for us. >> so basically the most important thing is sort of to take a longer view if you're looking at the stock

market on a 9 or 12 month basis you're looking at 2021 earnings and we think on that basis stocks are pretty cheap. you can buy here you definitely can hold through the ups and downs. that's number one. two, don't get caught up in the day-to-day volatility or market swings this market is impossible to time if you think you can get in or out based on the news it's going to work against you. stick to your long-term asset allocation if you did have cash on the sidelines, you were thinking to put into stocks, if you have a longer term view you can buy, but we wouldn't buy on days like today. we would be buying on days where the market is down 300 or 500 points those are some of the starting parts of how to navigate this market >> if you have a longer term time horizon in place than how does the recovery trajectory factor in? what are you forecasting are you forecasting a v-shaped recovery or something more l-shaped we heard from bill gates today, the latest this week who is

suggesting that the economy won't return to the way it was any time soon that this could be a much more gradual process. does it matter if you're a longer term investor >> well, it matters on a short-term basis on a longer term basis, slo as g as the economy doesn't fall out of bed and can recover we think people are going to look or the market is going to look towards next year's earnings on that basis we think you will have a pretty significant recovery and with interest rates at zero, with the fed doing everything to defend the financial markets with the federal government spending trillions of dollars there's going to be a lot of money out there. we thing demand and the economy probably comes back quicker than people expect, as long as you get some sort of normalization on the health care side. if there's any sort of progress on treating the coronavirus, we think you would a much quicker than expected recovery if it's quicker in terms of coming up with a vaccine we think you will have a robust recovery it's very important when you look at the stock market, the

stock market looks at out earnings we are going to have a dismal earnings season right now. the first quarter, the second quarter earnings are going to stink. companies will pull back on guidance but as long as a company has a balance sheet that they can get through this and they have a good long-term franchise, the market is going to look out at earnings and based on that, stocks are pretty inexpensive. >> david, given your expectations around the tone of earnings, how much cash should investors keep kind of as dry powder, prepared to buy during those periods, versus deploying it now i mean i gather that you're saying don't dump all your cash into the market in any given time because you can't time it you have to be strategic about it how key will those reports be in helping investors figure out when to move >> we don't think they're going to tell a lot. what you're going to hear from companies are business was good in january and february, fell off a cliff in march, they're

pulling guidance hopefully you will hear companies about having the cash flow to get through this, what they've done in terms of their credit lines or refinancing or solidifying their balance sheet. for many companies they're going to affirm their dividends. all of those are good signs, even though business is going to be falling off a cliff, they're going to basically take away or suspend earnings guidance. those are the negatives. the key is are they going to be a survivor and based upon normalized earnings how is their valuation. we think that that the market will give a lot of companies a pass in terms of poor earnings the ones that won't get a pass are hotels or airlines or automobile companies that are really having a cash crunch and can run out of money those companies are going to be more worrisome we think you can invest in the market we think there are lots of places to put money and we don't think you need to buy some of the risky areas. there are many stocks down 30, 40, 50% that really don't have

significant risk. >> david, it's carl. a lot ofour viewers obviously interested in what percentage of their portfolio should be gold powell this morning said inflation is not a first order concern. i mean is gold overstating the threat of inflation in the near term >> we think that next year you could start to have some inflation but if interest rates start to go up all of a sudden it costs more money to borrow for gold we don't think that gold should have a significant place in the portfolio. we're not great believers in it. if you can catch the trade right you do really well if you catch it wrong you can have three, five years where you don't make anything out of gold. the flip side is some of the stocks that we're recommending are paying about a three or four or 5% dividend, so while you're waiting for things to get a little bit better and they will get better one day, you're getting 4% contrast that to getting 0.74 in a treasury or 0.72 in a money market account when buying gold you're into the getting any sort of income along

the way and you can buy conservative stocks, get income and we think over time and over time is 9, 12 months they're going to have a lot more appreciation potential than gold >> along those lines, david, especially given the latest moves we saw by the fed earlier this morning getting into collateralized loan obligations, details around the main street lending facility, moves in the debt market as well, high yield bonds, would some of these tools now being deployed by the fed, how much is that creating a floor or at least support for the markets more broadly right now? >> we do think it creates a significant no significant floor for the financial markets and overall economy assuming at some point we have progress on the health side what the fed has made very, very clear is that they are going to do everything in their power and they have tremendous power to defend the financial markets to defend the liquidity, and that

is a huge positive it also is a significant positive for the financials, chairman powell commented that he's very confident in the banks' financial wherewithal, confident in their dividends the stocks in the financials have sold off 30 to 50% and we think they are going to do well in a go forward basis. this time we think the banks are going to be part of the solution we think they have great balance sheets and are going to get through this and while there will be frustrations in the ppp, they've been slow to get it done because it's so new, we think that people will perceive banks as having helped the system, rather than hurts the system and that's good for the banks in terms of their long-term valuation and in the meantime on normalized earnings you're getting some very, very attractive prices. >> all right david katz, thanks for joining us today. >> thanks a lot. >> and we are just getting the latest numbers on covid-19 and

the novel coronavirus for the state of new york from governor andrew cuomo here he is moments ago >> we had 200 net increase in hospitalizations, which you can see is the lowest number we've had since this nightmare started actually a change in icu admissions is the lowest number we've had since march 19th or so all of this data suggests that we are flattening the curve so far and the numbers are coming down so far. number of intubations is down. three-day average on intubations is down. so far our efforts are working they're working better than anyone projected they would work that's because people are complying with them. you know, there are always two questions, can you enact these policies and then can you enact the policies in a way that

people will follow you know, we can enact a policy and people thumb their nose to it and continue doing what they're doing. so there has to be a social acceptance and adherens to the policy and new yorkers are doing that they're acting responsibly and diligently and we are saving lives by what people are doing today. our he can pre our expression is new york tough. because it is tough on many levels i get it every day we are new york tough we're actually saving lives. don't underestimate this virus i think that is a mistake we made from day one. we as the collective we, we as the global community this virus is very, very good at what it does we lost more lives yesterday than we have to date

we understand and all the experts have said, dr. fauci said from day one to me, you will see the deaths increasing after the hospitalizations because the deaths increase the longer a person is in the hospital, the longer a person is on the ventilator. i understand the scientific concept, i understand the data but you're talking about 799 lives. the highest number ever. it's gotten to the point, frankly, that we're going to bring in additional funeral directors to deal with the number of people who have passed if you ever told me that as governor i would have to take these actions, i couldn't even contemplate where we are now and put all of this in

perspective, i lived through 9/11 9/11 was supposed to be the darkest day in new york for a generation we've done everything we can since 9/11 to make sure 9/11 didn't happen again. we lose 2753 lives on 9/11 we've lost over 7,000 lives to this crisis. that is so shocking and painful and breathtaking i can't -- i don't even have the words for it 9/11 was so devastating, so tragic, and then in many ways, we lose so many more new yorkers to this silent killer. there is no explosion. but it was a silent explosion that just ripples through

society with the same randomness, the same evil that we saw on 9/11 >> we are going to take a quick commercial break stay with us

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more squawk alley continues in a moment derek, seems like your team is operating just fine remotely.

yeah, everything is running smoothly with the now platform. (bling) see, incident resolved. how did you... gotta enjoy the small wins. you keep being you, derek. keep being you.

welcome back the coronavirus pandemic is causing an economic and humanitarian crisis that's being felt on many different levels across family, communities and

workplaces we're going to do something different to talk about faith and how it plays into our society's response she and her team have been caring for patients, doctors and staff on the front lines at the hospital re reverend, thanks for being with us >> thank you this is john >> this iss ojohn ford? >> it is my father is a retired chaplain so i appreciate the work you and kwo your staff do. faith and medicine is set up as if they are in conflict with each other especially in crisis like this, that's not the case, is it >> it's not. more and more we have been getting a lot of request to provide spiritual care to staff, patients and family members and other loved ones of patients

>> what have you found is the either biggest challenge, biggest benefit that being able to bring that spiritual perspective has been even if it's for the staff at the hospitals? >> one of the things that has been most important to us as spiritual care providers is realizing the privilege to serve. the privilege to be there for those who are realizing how much more and more they need to rely on something beyond the physical, the emotional and the psychological to keep them and help them cope with their illness and for staff to help them cope with their stress, dispress, intentions and challenges that they face not only day by day but moment by moment >> reverend, there are a couple of different religious

tradition, a few during this time, that are celebrating and observing very important days. passover right now good friday, easter. much of this is about moving of a time of crisis and anticipation of better things ahead. do you have any advice for people who are used to gathering together in large groups who might be feeling some psychologic psychological, emotional impact from not being able to do that on what they can do to reflect on these religious tradition and others >> yes, truly, it is a deep loss for many of us not to be able to gather together, to sit in meditation, to sing together, to pray together, and i am just -- we are just fortunate especially in our country that is technologicalically advanced to leverage zoom and other ways to

equity v connect virtually. i have been experiencing how every one is touching base, sitting together, holding services virtually and in our case spiritual providers we realize how important spiritual connection is right now. we have created services to observe passover we have invited all staff and those who do not subscribe to a specific religion to join us via zoom and we had an interfaith service on tuesday we've had passover service yesterday. now we're having the holy service and ongoing until easter sunday >> reverend, this is a very

anxiety inducing time for many, many people. life as we know it has been turned upside down it's not like worrying about the day-to-day there's these big, broad macro issues that are justifiable reasons. in my household, i have family member who is are having a hard time sleeping an feeling those types of feelings right now and other ones and loved ones in my network. how are you guiding people through panic attacks, anxiety, that feeling of discomfort and unease given the fact that so many touch points that would center us in our lives, at least for now hoz beas been taken away >> we offer spiritual assessment and care whether they be patient, families and staff affected by this crisis.

o the major thing we do is help them draw on their specific religious beliefs, spiritual practice, spiritual wisdom, to help them cope with whatever they are going through it's not about us em posing or providing advice but exploring what would be more helpful for you. that's how we support people right now. we encourage a lot of silence. other things as well is encouraging them to draw on other resources like listening to music, soothing music, meditative music reading poetry, reading literature visualizing and imagining one self in place of security and

refuge we end very much drawing on the arts to help people cope at this time >> finally, i wonder how you think children, especially young children, are absorbing this crisis and what's the best message for them is it to remind them what a different time this is or allow their ability to adapt sort of take over? >> this is unprecedented difficult tieme many story ies have been witnes to how the resiliency of the human spirit not only with adults but also with children. this week we received the picture spiritual care department received a video created by a former chaplain, a

former chaplain intern of mine it featured a lot of children expressing how what's going on the gratitude they feel their know there are people out there who are modelling what it means to help protect people who are sick and helping people get through this crisis. sw we received letters from fourth graders where they sent us jokes to brighten our day. it reflects how they understand the seriousness of this pan dij and seeing that we all will be well i have been very heartened by many people reaching out offering support, offering encouragement. >> our thanks to you we hope everybody has a good