you might want to take a look at nike believe it or not, that's on the verge, i believe, of making all-time high. nke. back to you, melissa lee. >> thanks for watching "fast money. "mad money" with jim cramer starts right now my mission is simple to make you money. i'm here to level the playing field for all investors. there's always a bull market somewhere and i promise to help you find it. "mad money" starts now hey, i'm cramer. welcome to "mad money. welcome to cramerica other people want to make friends. i'm just trying to make you some money. my job is not just to entertain but to educate and teach, put it in context call me 1-800-743-cnbc or tweet me @jimcramer >> when i come out to teach every night, i'm acutely

conscience that my enthusiasm for some companies is completely infectious >> buy buy buy buy buy buy >> people want to own stocks and they want to open the stocks in the worst way. [ booing ] >> so when the market dips 80 points, i want to talk about the worst way. [ booing ] because i see that happening way too off and we have to stop it this market has had a spectacular run and that should make you more, not less cautious i don't know where the top will be, but i do know we're a lot closer to the top than we were in march or april when it felt like the sky was falling before i get started, i want to thank twitter. yes, twitter, for exposing me to the worst ways of buy, trading, and owning stocks. we're all stuck in our own little world right now we had a call for members of the

action alerts plus club this afternoon where i answered questions. most of the club members are people who like the stocks we own for the charitable trust, the household names. look out, they'll buy anything and i mean some real garbage and then immediately push it on my twitter feed. a lot of people make a lot of mistakes that can really help you. so tonight, tonight i want to tell you what not to do. i'm going to give you the seven deadly sins of investing that i gleaned from twitter first, please stop cheer leading. it won't help. cheer leading is for football, for heaven's sake. anyone who comes to my box, my box -- pop's old chair -- anyone who comes to my box better be wearing eagle green and cheering

their darn fool heads off to drown out the other side you want to give your team a morale boost, but by twitter feed is full of cheerleaders some of them just spell it out in capital letters give me an s, give me an o are you kidding me others say, go, se rrvegserento. you might think you're boosting the stock by drawing attention, but you're hurting it. when short sellers see this, they start gunning for you that's what's happening with serento. we've had them on the show a fewer times at lower levels. i told you i would buy it at eight. then it shot up to 19. i thought that was insane. it's now at 13 when you have a huge gain in a

speculative stock, please don't cheer lead take something off the table stocks are pieces of paper they don't deserve your adoration. it's buy low, sell know. not buy low, cheer lead high ring a register. this is the sound just in case you're so digitized. take your profits when you have them, buy something nice on amazon they've got a lot of good things on amazon. second, would it be so terrible to ask if you knew what the company did? oh, man, it is so easy now to do this to pull the trigger in this era of zero commissions that people will buy stocks without having the faintest idea how the underlying company makes its money. thyme sometimes they just like the symbol before you buy something, try to write down what the company does give yourself three reasons, three, why you like it beyond it's going up. that way if it goes down, you'll

know whether to buy more or cut losses stocks do go down, and sometimes through no fault of their own. maybe the president tweeted something discouraging or maybe it's part of a group that's going out of fashion in the wall street fashion show. don't cake it perstake it perso they're not trying to hurt you third, we need to talk about election vehicles, ev. i love them more than you, i think they're the future i am, in short, a believer but honestly, only one company has mastered the art of making electric vehicles, and that's tesla. stop trying to find to next tesla when you can just buy tesla. fourth, don't make a habit of buying single digit stocks i know you want to speculate i'm a big believer in

speculation. but stocks don't get to be single digits -- they get down there because management stinks. i understand the appeal. i wish more executives would split their stocks like tesla and apple. too low can be generally dangerous. i mean, really no ceo wants their stock that low. often they're way down by massive amounts of debt that you can't see, so you shouldn't even think about owning a single digit stockunless you know how to read a balance sheet. i'm not being mean, okay it's not like my kids where i'm being mean i'm not being mean fifth, speaking of too low penny stocks, incluare suckers. i see them all over the place these days they're usually -- don't fall for it first decade on the air, i did a

study how many penny stocks went on to make it big. how many do you think? i could only find one. those are terrible odds, don't you think? you're playing a game of three card monty, which means you're going to lose. you don't have a profit until you sell many newbies are thrilled to be in action, but when they hear something negative about a stock they own, i say grow up. serento might not have the winning saliva test. there's always risks so please, when you've got a monster gain, sell something take out your initial investment and let the rest run you haven't made a dime until you ka ching ka ching. and seven, stop heckling me on

twitter. it's not a stratstrategy i'm not going to push a stock because you asked me too no it didn't work at home with the kids, it's not going to work with you now well, it worked too much with the kids i'm always happy to help you in the lightning round, but i'm not going to retweet your post about a stock, no matter how much you beg me to do my goal is not to move your stocks up. i'm here as your investing coach. my job is to find good companies and recommend their stocks when the price is right not when some random person badgers me on social media look, i'm like nearly everyone else in this industry. at least give me this, i am willing to bless speculation but there's a huge difference between blind speculation and informed speculation you have to be informed. because when this tape eventually turns down, it is true right now, all they do is

go up, but the speculators who go in blind will be blown out faster than that darn snowshoe rabbit trying to escape the big cat. it looks like he always gets away, but he doesn't maybe you get out alive, but more likely you end up as some short seller's short justin in texas, justin! >> caller: hey, jim, i was calling to ask you what you think of cvs health corps. they beat earnings expectations, while the competitor walgreen's missed estimates cvs is integrating pharmacies into the stores and the stock is down year-to-date more than 11% and was wondering your thoughts. >> i'll tell you what my thought is i'm down here on this cheap darn linoleum floor feeling terrible about cvs.

but i think this is what you do. i actually think that cvs is an inexpensive stock and being brought down by walgreen's but i believe in the ceo i said it today on my call, don't give up. it's okay. it's getting better. nine times earnings. good yield doing the right things i'm not giving up on cvs but i am drinking cheap scotch on my dirty linoleum floor all right. now we're going to bill in florida. bill >> caller: hey, jim, this is bill from st. augustine, florida, the oldest city in the u.s. >> the oldest city in the u.s. >> you got it. >> what's up >> caller: jim, i've been shopping and getting out of

tech i took a small position in westco international they reported earnings today and beat the earnings. and also too, they made a large acquisition of $4.5 billion acquisition of cabling -- >> you know this is a great company, bill. >> caller: going forward, should i up my position >> i like this company very much there's a couple of these "w" companies, but westco is a really good company. if you want to add to it, i'm fine with it oh, my gosh, is the man from honeywell coming in, darius? let's speak to darius in california darius >> caller: my man, jimmy chill >> oh, the chill man be back what's up? >> caller: first of all, we love your show and your twitter feed is a gift to us all.

keep up the great work >> what's up >> caller: i need your advice. it's summertime, it's hot out, stuck inside during a pandemic so we need our air conditioning to keep us chill, just like you. my stock is carrier global, they make fantastic air conditioning units, and i had it since they spun out from united technology in april since then, it's been a slow and steady increase and trading around $30 a share my question to you, dr. chill, is it time to sell and take profits? >> no! no definitely not no i think it's terrific. you don't want to do that. i think they're doing a great job. i think it's an inexpensive stock and it's got a long way to run. it was mispriced when it came out. i think it's just -- look, can it go down a little? yeah, but no, don't. dariu darius from california, i like

carrier global and that's what i have to say. all right. i want to thank twitter for revealing the seven deadly sins of investing as your investing coach, when this tape turns down, you want to be informed and here they are. and this one, by the way, is very good. and sorrento will not score you a touchdown. on "mad money" tonight, join the coronavirus pandemic, cash is out and touch free payments are in i'm talking to the ceo of one of the greatest stocks of our lifetime, paypal, about how it's banking on the trend and more money, more problems. never been the case. but i'll break down the issues behind big dollar stocks and pandemic home remodeling is booming, so should you consider a maker of deck and patio products like azecs? i've got the ceo so stay with cramer.

>> announcer: don't miss a second of "mad money." follow @jimcramer on twitter have a question? tweet cramer #madtweets. send jim an email to madmoney@cnbc.com. or give us a call at 1-800-743-cnbc miss something head to madmoney.cnbc.com. you say the customers make their own rules.

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as we've seen over and over again, there are trillions of dollars with company that benefit directly from the covid-19 economy they've been leading us higher since late march companies like financial tech plays or contactless payments, both essential in a world where

nobody wants to touch cash paypal, there's a reason they are up 77% and in a world where everyone that is taking transactions on line, you need paypal. the stock came in very hot expectations were off the charts they best second quarter ever. total payment volume up 30%. nearly 50% earn ago growth that gave the stock another leg higher to $204, though it's pulled back, and now thanks to the recent rotation out of covid stocks so should we take advantage of the pull back and do some buying let's check in with daniel schulman, the ceo of paypal holdings, to get a better sense of how the company is doing. welcome back to "mad money." >> jim, so nice to be here with you. >> dan, i usually don't do this, but this is an amazing quarter how the hell did you do it in

the middle of a pandemic >> well, jim, thanks it was a strong quarter for us, certainly across almost every metric as you mentioned. but i think what's happened is the world has accelerated from physical to digital across almost every industry. if you look at health care, it's all about telemedicine right now. if you look at education, it's about remote learning. if you look at the retail industry, it is now about online, almost over offline or physical locations in store. if you look at the restaurant business, as you well know, you really can't be in business if all you're doing is trying to serve customers at your location, given social distancing and the number of people coming out. you have to be about takeout and delivery and so across every industry, we're seeing this surge towards

a digital first strategy and all of the tools and products and services that we offer are probably more relevant and important in -- across multiple industries that be tthv ever been before >> five years since the separation, and we can go through any numbers which show how much better you did separated. i went back and looked tat original literature of when you separated. people thought it would be great for everything bay, bad for paypal, but there was nothing you could do so what. how did the narrative of it would be bad for you come about? given the fact that you have partnerships -- this company is one of the largest companies in the world. it's fantastic facebook, google, why didn't people see this? why did i have to debate a young lad who said everyone in the world should short paypal and go long ebay? >> yeah, i remember that, jim.

and i remember coming into paypal and a lot of people had their doubts it was at that point a 15-year-old tech company, a lot of people thought we have a lot of technical debt, that our service was on a path towards commoditization, and we really tried to fundamentalty redefine ourselves, and not just a checkout button, but a platform of capabilities, services, tool sets that would enable businesses to move into a digital economy, and that would allow consumers to safely and easily both shop and consume digital services and we knew eventually that digital was going to take over in terms of leading our economy.

that's, again, accelerated maybe three to five years forward in three to five months' worth of time but all of the things that we worked on, including building our brand trust, building all of our product experiences, acquiring quite a number of leading edge companies, all came together and, you know, as some cumulative total has added up to something very different than when we first started off. >> every time i see and talk to you, i learn and if i knew things that you learn, qsr, brilliant. sitting there for anybody to have, you grabbed it >> yeah. i think the whole idea of using contactless payments, like qr codes, like contactless cards, even eventually tap and pay with your phone this idea of digital payments is

moving throughout the economy right now. it used to be associated with online be now, in order for retail stores to open and protect the safety and the health of their employees, as well as the safety and health of their customers, they need to move to contactless payments at checkout you know, there was a study that just came out that said something like 45% of all consumers no longer want to handle cash. >> wow >> nobody wants to touch something when they're worried about their health so the idea of taking the base of paypal, we have 346 million on our platform now, over 26 million merchants using us, and helping merchants to open in a

seamless way across online and offline, through digital payments, seem like just the natural extension for us >> all right i cannot let this interview end without talking about something that i talk about with other people i look at the numbers, and the numbers are 1 million, 2 million, 7 million 350 -- i thought it was a typo 530 million to support black and minor businesses and communities in the u.s., especially those hardest hit by the pandemic. the federal government, you know the federal government may not do that much in the end. it may not net out to that how does it work who do you have doing it why do you do it >> well, i think it's so important, jim, that companies step up and take an active role in addressing many of the problems that face us as a

society. we can't just be and maximizing profit for next quarter. we need to think about the communities that we all live in. we need to think about the financial health of our employ employees. and when all of the emotion and determination to make a change in centuries of systemic racism emerge, i went out, i listened a lot to my black colleagues in paypal, i spoke to black leaders around the country one thing that became very clear to me was, it wasn't enough to just condemn racism. but we had to think about once the protests die off, the problem is still going to be here so we need to make a significant commitment, both in the short term and in the medium and long-term. for us, to help reduce the

racial wealth gap that has existed and has not closed at all since the 1960s, since the last civil rights movement and so we did things like we gave $10 million in the last couple of weeks to 1,172 black-owned businesses, who could not get money any other way, and would have gone out of business had we not provided those grants they're not loans, they're grants >> wow >> so this is about how do we thinkable being in the fight for social justice, for racial justice and equality over the medium and long-term >> it's not a contest, but i'm going to hold a lot of other ceo's feet to fire because a profitable company that does well for shareholders is also a company that does well for the people that should and desperately need it. daniel schulman, president and ceo of paypal holdings, thank

you for everything you do for share holders around people that are disenfranchised systematically in this company great to see you "mad money" is back after the break.

i've got a new crusade, stocks blitz i know in theory the dollar amount of the stock shouldn't value at all in a rational market, splits would be meaningless but the stock market is not just irrational, it's comically irrational so i'm sick of these smug declarations that splits don't matter why do splits matter look, i like to think i'm persuasive i persuaded cvc on air, but i've never been able to convince people to buy big dollar stocks. i get it my first buy, an orange grove

company with a $9. next buy was a $4 apparel stock that went bankrupt why did i gravitate to them? i wanted 100 shares. i finally learned my lesson, though better to buy ten shares of a high quality company with a $50 stock than a low quality company. i was lucky, though. for my first 20 years in the business, companies loved to split their stocks with a few exceptions like berkshire hathaway it would be dome joyously with great fanfare. back then, ceos knew that double digit stocks were more attractive to investors than triple digits.

they tend to buy and hold like hedge funds. these splits were your reward for staying put, even though, again, everyone recognized that splits don't create any value. over the last 20 years, individual investors became less and less important as a series of crises scared people away from the market. so ceos stopped catering to home gamers and started catering to big institutions, which love high dollar stocks when they trade, they pay commissions per share. it's cheaper to buy one share at $460 than four shares at $120. money managers would bid the stock up and beg not to split. now we have a cohort of investors, thanks to the rise of commission free trading. they would like to own amazon. they would like to own alphabet but turned off by high dollar stocks

individual investors could be their best friends if they would split their stocks like apple and tesla just did unlike hedge funds, you don't need to charm them, you'll never launch a proxy fight to bring in these people, ceos need to go back to the old days when most companies would split their stock that went over $100. tim cook gets it, elon musk gets it they're two of the best ceos of our era. individuals will buy them in droves if they split apple has a huge cult following. splitting the stocks make it easier for loyal customers to become loyal shareholders. that builds loyalty. i welcome anything that makes the market more friendly to regular people and anyone who does it. but you can't expect ceos to care about that. but they should care about the incredible runs of apple and tesla after the splits were

announced. splitting should be a no brainer after this if a stock splits are meaningless and cost you nothing, if it makes no difference one way or the other to you, why not just give the prospective investors what they want are the confines of covid offering you more time at home i'll help you bank off that friend and how is coronavirus impacting communications with customers? and all your calls in tonight's edition of the lightning round so stay with cramer.

right now we have an incredible bull market in all things housing and housing related as people stuck indoors rush to buy homes in the suburbs and fix them up. so when azek came public, the market lapped it up. they build products easier to maintain than things like wood azek does decking, railings, porches, lighting, exteriors my contractor, michael haley, putted it over the front of my house without knowing i was familiar with the stock. it looks dynamite, but it won't rot like my previous stock the stock is now at $35. the numbers were great, a strong

top and bottom line. we need to know morable this stock, so let's dig diaptype deh the ceo. jessie, welcome to "mad money. >> great to be here, jim especially given our first quarter as a public company. >> we're thrilled to have you. my deck was falling apart and i wanted to get it fixed and my contractor says you're not allowed yet. we're in jersey, you can't do it how, with stay at home numbers where contractors can't work, were you able to blow out the numb sners -- numbers? >> we were essential in a number of geographies we may not have been able to have sales in your area, but across the country, there was strong demand. as a reminder, coming into this pandemic, our trailing 12 growth rate was 16%

and as we saw the pandemic unfold, we saw some slowdown in april and may in geographies like yourself, new york, new jersey, pennsylvania but as soon as things fully opened up, we saw a strong rebound. and people are really interested in this category >> look, i've got to tell you, we had to do it over and my contractor brought the catalogs and i said how is that one it's the most expensive but the one we're going to use i said why he said because the other guys aren't going to last and this lasts. you have a trusted brand i did not know when i knew you moved to 3 m somehow your brand name is the gold standard. >> we built this business over the last 20 years. both on timber tech side and the azek side. we've got unique and

differentiated technology. this is a market where you need a really strong ground game. and we built that out over a number of years, and i'm excited to hear about your contractor. we've got a number of really loyal customers, whether that's with the timber tech brand or others and they recognize the quality and the differentiation we have and the technology and the durability >> you know my wife, lisa. so the contractor says, lisa, it's recycled. that's what she wanted so you figured that out too, right? >> absolutely. we continue to invest in that. we bought a recycle company on the pdc side, which is unusual earlier this year. and we have a stated objective as part of our vision to continue to expand the use of recycled materials and one of the benefits of being ceo of a company like this is we have an opportunity to not only make a difference in terms of

the products we sell, but also make a difference in terms of the environment. so we'll use 300 million pounds of recycle this year, and we'll continue to expand that. and the side benefit is it gives us an opportunity to expand our margin >> there's a mention in your conference call where you say our commercial business had great products that include high privacy bathroom partitions. it could be increasingly necessary. so in other words, covid protection >> well, yeah. we have a line of bathroom partitions that will convert a traditional bathroom stall into something that's highly private. so that's been important as bathrooms go to more gender neutral bathrooms. but we also believe longer term that, you know, the more barrier we can put in various spaces, there's an opportunity there as we move forward. and that's a core part of an outcome of the technology that

we have. >> jessie, one of the younger people on our staff showed me an instagram page that was about all houses, basically. cheap old houses is the name the word is that you get those and then you bring in azek and you can make them look new you can flip them, too millennials interested in the products >> well, i think coming into our current situation, you know, people both millennials and boomers were really excited about the housing market they were excited about repair and remodel. you know, as the home becomes more important and as the home matters, we see that increasing. and you're absolutely right. one of the ways to make a house look better is to really address the exterior and our trim and exterior products do that. i've got buildings outside here, so hopefully you don't hear banging. but it really does brighten the house and make it look food for

the long-term. >> let me ask you a philosophical question i use wood i've done my deck twice, cost me a fortune. i don't know why i don't know why i did it. philosophically, what i now realize is, i picked the wrong material twice as much, and did nothing no one can tell the difference why is wood used >> well, you know, in a lot of markets, not to dissimilar from some of the transitions you've seen in other markets. there's the status quo and in our case, 80% of the decking market is still wood and that's really our largest competitor and as you look at it, it tends to be just a natural default the more people understand the category, the more people get educated, whether that's in retail outlets, online, discussions like this, the more people realize that a composite deck that's made out of recycle

is a much better, longer term value proposition. and so we believe it's really an outcome of education and we're seeing that accelerating that's one of the reasons why both ourselves and frankly our competitors are so excited about the market the market is actually four to five times bigger than what we're participating in and we've got an opportunity to really convert all of that into our types of materials >> i want to congratulate you on your first quarter the balance sheet is much better you're a great business person i'm fortunate to know you outside of this and i can tell people he's a great guy. that's president and ceo of the azek company congratulations, sir great to see you >> thank you so much, jim. >> "mad money" is back after the break. t-mobile and sprint have merged. now t-mobile has thousands more locations across the country. more towers and more coverage than ever before.

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it ask time. it's time for the lightning round. [ indiscernible and then the lightning round is over are you ready, skedaddy. let's start with mike in minnesota. mike >> caller: professor cramer, can i hear you thoughts on flt >> there were some people saying negative things about it, saying it doesn't have the growth it used to. i'm concerned myself, but consider me shaky. shaky. let's go to justin in florida, justin >> caller: hey, jimmy chill, boo-yah. >> boo-yah, back >> caller: what are your thoughts on opk?

>> it's had a very big move and then it pulled back. and i tell you what, i think the pull back is one that refreshes, because they are a great company when it comes to covid testing let's go to guy in pennsylvania, guy. >> caller: what's up, jimmy chill, calling from eagles country from bucks county, pennsylvania >> you're right from my neighborhood pink went to cvw >> caller: i bought this stick -- >> she's a singer. >> caller: i bought this stock on april 3rd for $1.30 it's gone up 1,000% in a little over four months should i ring the register. tupper ware -- >> that stock was so mispriced everybody hated it that said, you're going to take out four times your cost, okay take out $4, they'll never take

away your gain and let it run. mispriced stock, couldn't believe where it got to. michelle in california, michelle >> caller: hi, jim, it's michelle from california thank you for taking my call i am so blessed today. >> right back at you >> caller: thank you i need to know if i should hold or fold event bright >> event bright, oh, geez, michelle, that's a covid stock, because it's about events. at this point, you're betting on a vaccine, but so am i i would not sell at this point just open it frank in illinois, frank >> caller: north side boo-yah from chicago, jimmy chill. >> strong. what's up? >> caller: i'm calling about acls they beat by over 44%, that's 1850% year over year i was hoping to get your take on the stock. >> i like it it makes me think of the

brilliant and unbelievable great rick hill, who was also a semi conductor man. made a lot more money for everybody else, and i like yours. and that, ladies and gentlemen, is the conclusion of the lightning round. >> the lightning round is sponsored by td ameritrade i see an unbelievable opportunity. i see best-in-class platforms and education. i see award-winning service, and a trade desk full of experts, available to answer your toughest questions. and i see it with zero commissions on online trades. i like what you're seeing. it's beautiful, isn't it? yeah. td ameritrade now offers zero commissions on online trades. ♪

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earning season is all about expectations when your stock runs too much going into the quarter, nothing is good enough for wall street one of our favorite covid plays, they have a call center platform that helps call centers transition to a work from home model overnight. stocks soared from the low 50s to highs at 132 last week. terrific top and bottom line because the stock came in too hot, it wasn't enough. earlier this week, it got slammed by that rotation out of the covid winners. now that the rotation stopped, 5-9 stock is down ten pucks and the quarter was amazing. let's take a closer look with the ceo of five9 welcome back to "mad money." >> hi, jim, how are you? >> look, this work from home, everybody scrambled.

most people didn't know what they were doing. you didn't know a pandemic was coming, did you? how did you do it? >> i wish, i wish. i would have bought some of your stock picks. we happen to be at the right place at the right time. cloud in general has been a big winner as a result of the working from home trend. we've done well. >> you have these partnerships and i think the people have to understand them. you made a big deal about cdw. i've seen their ads. i didn't know that they are an anointer and five9 got anointed by cdw >> it was a great announcement for us in this quarter it should be a big partnership probably the biggest partnership that we have announced is at&t, which we announced last quarter. that was an exclusive deal at&t they announced an ex-chew save deal with us where they're white labeling five9 as their

lead offer these partners, particularly at&t, there's something else in the water at at&t at this point. the team over there who run at&t for business, have just been super aggressive there was a long dryout process and selection process where they look for the best product in the world. and they ultimately settled on five9. so yeah, at&t was last quarter and another big partner this quarter with cdw they have incredible coverage in the u.s. so it's simple we can knock on that many more doors because there's now hundreds and hundreds of sellers, maybe thousands of sellers and these partners out there knocking on doors, selling five9. so exciting growth opportunity for us we accelerated to 29%, so we can build on this with this extended trade. >> i think people have to understand the history of your company. in 2014, you had three

enterprise customers of 1 million. now you have 59. is there a way to measure same-store sales that -- which enterprise is now doing more business with you, so you can get a sense of how you're doing? >> yeah, first of all, our enterprise subscriptions are growing at 33% in q2 so it's the fastest growing segment of our business is our enterprise buyers. and we saw two of the biggest deals in the company's history close this quarter so we have incredible traction again, the partners that are part of this, and our system integrators have been big for us we did more with system integrators in q2 in bookings, which doesn't show up in revenue but in bookings, than we did in all of 2019 combined so the systems integrators have been incredibly powerful partners for us. in terms of same-store sales, we do report our dollar based

retention rate but it's an accelerated number and our enterprise segment, which we don't break out specifically on the dollar base, is even higher than that so we have very, very good upsell to our customers. and we have a very, very low return rate. >> you did something that makes it easier for our kinds of viewers that want to know about a company. you said who you would be. you said the two largest deals there was an incumbent, the company could have kept the incumbent, but they took the gutsy move of getting rid of them is it that hard to do? is it difficult to transition and how much -- what more features did you offer that they couldn't say no? >> yeah, in that case, that was the largest deal we've ever signed

we did displace the other company. we were able to offer them an enter ak save voiinteractive vo uses a.i. we're partnered with boogle on the a.i. front, so we signed up with google. and that delivers a really conversational experience to the customer so you can -- it's the advancement, jim, from the old day where is you had the ivr where you push one for sales or two. the computer will say tell us what's happening it understands way better than it did before. and then can direct you to the right place. so it's up easier and faster and that can be leveraged through a voice conversation with the customer or it can be leveraged through a chat buy so increasingly with coronavirus, we're seeing a lot of demand for digital channels first. companies have had to scale up dramatically they've had to scale up their

contact center, so they're looking for efficiency plays and the interactive virtual assistance has been one of those, and that's one of the things that won us that large deal the incumbents in this space don't have cloud in their -- in their -- they don't have competitive cloud offers so that's why we're seeing frankly the two big incumbents trading customers to five9 every quarter. >> i always hope when i get someone that it might be five9, because i don't want to do business with people who keep me on hold or when i finally get to them don't care about what i'm doing. that's not the five9 way ceo of five9, congratulations on a monster quarter. great to see you, sir. >> thanks, jim >> big discount on the stock this is the way of the future. and you hear the business they' they're winning. stick with cramer. [ thunder rumbles ]

[ engine rumbling ] [ beeping ] [ engine revs ] uh, you know there's a 30-minute limit, right? tell that to the rain. [ beeping ] for those who were born to ride, there's progressive. [ beeping ] i can't wiat to share at&t's big 5g news... (shouting through the glass) at&t has nationwide 5g? yup! and that's faster? faster, yea! but is it reliable? ah huh and secure!

you should consider making a big deal about it! bigger? i said bigger! oh, big-bigger deal bigger than what i'm doing? it's not complicated. a 5g network needs a 5g device. now everyone including existing customers can get a free samsung galaxy note20 after trade-in. look, tech is the market's leader, but i want you to be aware that cisco's forecast and a downgrade of micron by deutsche bank were the two things that really controlled today. now, i have to believe that cisco's forecast may be pessimistic. but the micron piece said that business is slowing down so be aware that there are some negative sign posts that make us want to be a little more careful and circumspect. i like to say there's always a bull market somewhere and i promise to find it for you here on "mad money. i'm jim cramer and i'll see you next time

narrator: it's been 10 years since "shark tank" ignited america's entrepreneurial spirit, and we are still blazing a trail. for those who take their fate into their own hands by working hard... introducing your infinite closet. -oh, my god. -wow! narrator: ...by working smart... -help us teach america... -mmm. both: ...a new way to waffle. this is sick. narrator: ...by thinking big... sharks, you guys ready to cool off? together: yeah. narrator: ...and chasing their dreams. there is a tenacity that i have, and i am going to break through any obstacle ever. your revenue is what? $7,000. o'leary: oh! this is a very special business. are you crazy?! i don't want to have to put you in time-out. you lied to us. captions by vitac --