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tv   Squawk Alley  CNBC  November 19, 2020 11:00am-12:00pm EST

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good morning it is 8:00 a.m. at sonos headquarters in santa barbara, california, and it is 11:00 a.m. at the new york stock exchange and "squawk alley" is live.
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welcome to "squawk alley." the at home technology story continues to deliver big you can see there sonos up 26% this morning after strong earnings want to talk to the ceo in a minute and nvidia also delivered solid results on pc and data center demand beating on both earnings and revenue. sales up 57% from the same period last year though it's lower this morning on modest guidance second biggest gainer on the s&p 500 year to date though. julia, it's really interesting how, you know, stay at home stocks maybe suffering a bit but some of the underlying technology driving some of that action doing quite well >> well, jon, one stay at home stock that is not suffering today is roku. that stock up over 6%. driven in part by the circulation of reports saying
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that roku could be near a deal with at&t to have an agreement for hbo max to be included on roku which would be a big deal and speaking of hbo max, i have to mention that news that wonder woman 1984, the big wonder woman sequel that was scheduled for theatrical release on christmas day is now also going to be on hbo max. very untraditional and speaking to the fact that there are so many challenges now, carl, for the movie theater industry and a big push for things to gone o streaming whgo on streaming when the theaters close. >> i was thinking about the warner movie with "wonder woman," at announcement you brought us with universal and cinemark and talking about all streaming. there is very little discussion of traditional ways of getting content through theaters to consumers. >> not through movie theaters. not a lot of live music going on the but, boy, people are
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streaming at home and so let's get to sonos we just mentioned the shares skyrocketsing on better than expected q-4 results revenue jumped 16% on strong in home entertainment trends during the pandemic sonos ceo patrick spence joins us now in a first on cnbc interview. patrick, underneath the strong results you also did quite well on direct to consumer relationships. the that percentage moving, what, up into the 20s even with this surge >> yeah. you got it, jon. so it's actually 21% of our sales over the past year that's up from 12% the year before so 84% year over year growth you know, our system really lends itself to having that direct relationship with the customer you know, people are engaging with our app every single day. and so it's been a really one of those things where we've seen, you know, a few years worth of transformation over the course
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of the last 12 months. but customers are definitely saying that they are excited to engage with sonos directly and excited to add sonos to their home. >> if i were an investor, i would be concerned about google, amazon, apple. all of which have streaming speaker products apple's just come out with the home pod mini at $99 you know, all of those direct kpep competito competitors to you but also content providers on your platform. what do you say about the growth that you're experiencing in the face of that competition >> you know, jon, we hit an inflection point in this quarter. i keep saying that because, you know, we've been that for 15 years. we have grown and been successful through the great recession, through all of the early days of audio and people saying, you know, bose or sony is going to take you out big tech is in the category. now the pandemic really, you see the power of our model. it's unlike any other. you know, we're tractiattractinw
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customers and then add more products to their system over time it gets better we see higher nps from customers. so we have a really compelling power in our business model in the system that benefits both customers and now investors are really seeing that power too >> patrick, we are a sonos family have sonos speakers all over my house. if you think there's been any of that phenomenon of the pull forward. when you look at your growth this past quarter and then at your guidance for next year, do you have the sense that a lot of this growth would have come in the fourth quarter or in the first quarter or second quarter of next year if we were not in this pandemic situation and as people start to get out and about, they'll be investing less in their homes >> i think this is the power of the sonos model and business model where, you know, we had last year 41% of the sales actually went through existing customers coming back and adding
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in their sonos plus, we had our 15th year of more than 20% growth in our new homes. and so we consistently shown whether it's pandemic or not that we're growing the number of use. we're growing customer that's are coming back to buy more. and the other thing is the product revenue. we don't share that publicly we believe we have a strong system that whether we're locked down or not, we're going to have a successful year. >> patrick, jon mentioned a number of the tech giants that are friends and competitors. do you think some of the new products that they have in the market this holiday season could prove more of a threat than they have in the past >> you know, it's been six years that we've been, you know, seeing big tech enter the category and try to do what we do we haven't seen anything in the short term through the introductions of the new products we continue to innovate and execute and stayfocused on
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you see reflected in our guidance really a continued belief that our unique business model, our unique system base model is something that consumers are going to continue to enjoy and now investors are actually seeing the benefits of. >> i know you were asked about holidayen ott cal holiday on the call. we were talking about the shipping capacity with the upss and fedexs of the world. how tight might it be come christmas? >> it's funny. last quarter we were talking about, you know, the huge amount of demand and how do you deal with that from a supply perspective? the deem did an amazing job with that you talk about the container shortages or poor congestion but our team is doing an incredible job we deliver the kind of growth that we have so there are challenges that are industry wide. but our team is doing a great job working around those you know, customers will see
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from time to time delays in getting product. it isn't right up to the level that we hold ourselves to but it is a very big christmas and most people will get the products >> patrick, business model question for you why doesn't sonos have a subscription model to make it easier for, you know, the loyal customers to keep up with the latest equipment it's a big lift per unit but, you know, you seem to get some software benefit. we're talking about this just a few months ago so why not >> you know, we just started our first subscription service, jon, last week with sonos radio hd. we're starting to get into that world. i think you're right that people are looking at bundles and affordability and some of those things now our products, you know, they start at $179. if you look at other products, $99. so it's a pretty be attractive price point to get into a premium experience from sonos.
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subscription services are part of the future. we're excited about our first one. we have more plan in the future. >> i'm talking hardware subscription is that something we should look for perhaps in the future? >> you know, we've experimented with that. i do think that is something that we'll experiment with more in the future and see if that really resonates with customers for sure >> all right we'll look forward to that meanwhile, we're looking autoup the stock chart. patrick spence, ceo of sonos, thanks for being with us >> thanks, jon speaking of that busy holiday season, still to come, how macy's and other retailers are preparing for holiday shopping which is just a week away we'll take a closer look after the break. don't go away. ♪ you can go your own way
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retailers trying to cash in on consumer apps and touch free shopping as the new way to buy things walmart, target, lowe's, macy's all saw their digital sales soar but as we look to q-4, which retailers developed the best strategy to support the e-commerce boom and who is the right metric to determine who is winning? join ug us joining us is andy dunn, chair of the baby clothing company monica & andy. welcome back good to see you again. >> thanks for having me. >> i wonder how you're thinking about -- i mean, this is basically a massive share grab by the giants. how much of it do you think is
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riding on digital and even in the case of target, you see these year on year numbers come down a little bit quarter to quarter. you know, does that really mean a deceleration or not? what i'm thinking about is where is the share coming from it's common to think about walmart or target or amazon taking from each other i think the story one layer deeper may be the brick-and-mortar players who haven't figured out this yet the way that walmart has, the way that target is doing they're the ones that are making space. so i just started look being at recent store closures, right pier one, 930 stores games stop, 500 out of 5500. gap closing 10% of the fleet i honed in on a fascinating one which is gnc it is closing doors rapidly. it was a small story in the news but you may have seen that bayer acquired a stake, a 70% stake in
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a vitamin brand. and i thought that was an interesting vignette i think what we'll see is large players who do brick-and-mortar and digital wealth like walmart and target thrive. a lot of other players in the brick-and-mortar space who are not good at digital are going away and then you have the really interesting upstarts specialty retail brands that are going to start to team up with larger enterprises and that's where you see kind of the middle where you don't want to be >> so the names you mentioned, gnc and gap and the others are specialty. are you -- is the argument that there is no scale in specialty to do this well enough to compete? >> there are older stores. the u.s. has most retail square footage per person by a factor of 4-1 over germany. so i think people like simple narratives but the simple narrative doesn't aplichlt it's n
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apply. it's going away for players that haven't been able to pivot to digital and strengthening for players that v we'll see increasing momentum at walmart, target, some of the other folks that are at a large scale able to make the investments and it's the people in the middle, the j. crews of the world that will get crushed. what role are social media companies going to play in the holiday shopping season? we've seen tiktok, pinterest and facebook make a push to sell items. is this the year that numbers really take off? >> i think it is fascinating to hone in on the tiktok. the tiktok phenomenon. you know this is something that's been relatively recent. due to some funny stuff happening on our national scene, you have an investment coming in pt i kn
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but me seeing someone who i greatly admire in doug mcmillan getting involved in a board role there, it's really fun to see the way that commerce and these social platforms are converging. and you look back with how bad facebook is thought of, you know, thank god for them that they acquired instagram, right and so i'm particularly bullish on the role of instagram and tiktok to drive new and exciting things for gen-z and millennials. facebook is a juggernaut because of who they are. i think they're vulnerable right now. >> andy, you were just talking about gnc and gap being overstored it seems to me that they might also be overmalled right? a lot of the stores are behind these parking garage motes and mall castle walls. it's hard to get into them in this environment if you don't want to go there is omni channel you think
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especially during this holiday q-4 in figuring out a smooth connection between digital and physical going to be key to who wins in retail >> i love the question because i think if you do have physical, it can actually help if it is destination physical the way that costco and home depot and lowe's and walmart and target you kind of go there it's an experience if you're in a bundle like at a mall, it end up hooking a little bit like a credit default swap, right? you got some triple-a stuff like an apple store or a lululemon store and then a bunch of stuff going away and so if you're, you know, double b, triple b, if that stuff tarts to fastarts to falla house of cards apple and lululemon cannot be the entire mall. >> finally, andy, i want to ask you about something that doug mcmillan said on the call this week the way we make money today and the way we make money in the
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future will be more multifaceted whether it's marketplace or advertising, walmart plus, walmart fulfillment. i mean it strikes me that in the case of your form employer, they're not just thinking about taking share i mean, they're thinking about ways to make money that we've never thought of in a walmart way before >> well, i think that sam walton's mantra, you know, save money live better it now has two more words, words five and six which is save time and that's why i think when we see pickup what's being done with rapid delivery, walmart plus, the idea is time is money. families are busier than they've ever been. i think people playing offense to save people time is as valuable as delivering them value. >> all right fascinating take in what's been a pretty amazing week for retail in general andy, that was helpful really good. thanks for helping us make sense of it today. good to see you. >> great to be with you.
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disney reopening today as a previously announced expansion of downtown disney fans will be able to enter the theme park for the first time since mid march for outdoor dining and shopping. carl, what i think is so interesting here is this was really just an extension of that outdoor mall this doesn't really get disney any closer to selling tickets. that is what they want to do to get people back into the amusement park, the rides part of things, carl. but it comes as new york city schools are shut down. >> i mentioned with cramer
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earlier this morning, julia, s&p 500 cut disney to triple b plus yesterday from a minus because of the view that even with a vaccine, jon, they don't see consumers rushing right back to crowded venues disney is not a strict reopening trade. they have given it a huge stay at home element too. >> good timing for them on that. i guess if we're looking for silver linings here in the diz in i situation, at least maybe you get some more disney parks employees back to work maybe get some of the parking lots full and attendance working there. you know, certainly some of the characters, some of the people working retail in downtown disney a tough situation for that division for sure. >> yeah, absolutely. i think it gets some of the employees back to work and also should generate some retail sales. i think that there is a sense that people want to get out of the house and somewhere to go and everything being outside there is the sensation that is
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safer, carl. >> yeah. we'll see. hopefully we work through the next few months in a hurry, guys as we go to break, take a look at shares of astrazeneca working on a vaccine wurst of oxford announcing positive results today. immune response in older adults. late stage trials currently being conducted to confirm some of the findings. are roughly flat today s&p 500 trying to get back to the flat line. squawk algae ba "squawk alley" is back in a moment last look at my dashboard before we board. excellent. and you have thinkorswim mobile- -so i can finish analyzing the risk on this position. you two are all set. have a great flight. thanks. we'll see ya. ah, they're getting so smart. choose the app that fits your investing style. ♪
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welcome back, everybody. i'm sue herrera. here's your cnbc update that hour the most reliable cars in america are no longer made by toyota months da has claim mazda claimed the top spot for the very first time. toyota moves to second followed by lexus and buick tesla was second to last you can go to cnbc.com for more on tesla's troubles. new york city's mayor says rising coronavirus cases will probably force him to close gyms and halt indoor dining within the next week or two mike pompeo is the highest diplomat to join the west bank pompeo visited the disputed
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golan heights which are occupied by israel. and a study found more than a quarter of older coronavirus patients suffer delirium and a third of them did not have "typical covid-19 systems such as a cough or a fever. you are up to date that's the news update this hour carl, i'll send it back to you >> all right sue, thank you very much bottom of the hour here. going to check on the markets, obviously. dow trying to get back into the green. for a while the dow was on pace for the best month since 1987. and to do that it needs about another, say, 100 points or so to do it comfortably s&p 500 down to 3566 let's get to managing partner at kendrid ventures good to have you back. good morning >> good morning. good to see you again. >> i want to broadly, how are you thinking about positioning we got all kinds of cross currents regarding the presidential transition.
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states locking down. but the promise of a vaccine where do you think sentiment needs to be at at the moment >> historically the market hated uncertainty. this has been extraordinarily uncertain year but with continued and robust growth and so i think you're seeing right now is even though we're in the midst of a lot of uncertainty because of the pandemic and fair amount that comes with the political situation, there is so much liquidity in the market and still such a large transformation happening in so many consumer sectors. so what i'm interesting in is what is happening with data centers, what is happening with gaming and e-commerce. all of those things continue to show resilient growth. >> so it's not necessarily in your view, doesn't need to be a reopening trade. stay at home trade there is a diagram, i guess, of names that will ride both trends and then, you know, best case look forward to growth post
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pandemic in general? >> absolutely. disney isn't a strict reopening trade, for example but if you look at some companies that what you're seeing is what happened with covid-19 is it's been an acceleration of a number of trends that were precovid-19 so, for example in, the e- commerce groove, it grew from q-1 to q-2 of this year. we're still only 16% as kbardcod to retail sales. you're seeing a ton of upside. the same is true in data centers and public cloud and it's going to grow another 30% next year. so these are actually secular trends that actually been happening irrespective of covid-19 and they've only been accelerated. i'm interested in the shift where you're seeing a move towards the large aggregators and, for example, e-commerce and growing long tale of small businesses selling digitally the types of trends are something resilient even to short term market forces like what you're trying to assess
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today. >> good morning, it's jon. speaking of trends accelerated by covid-19, how about exits whether you're talking about m & a or talking about ipos or s-1s. got one from a firm that is max levchins latest start-up take a listen to what he said early better the prospect of going public >> companies eight years old at some point the investors start to make hints and gestures at some point, yes i'm not in a huge hurry. i think the biggest curse of silic silicon valley company to do is go public. once you clear that, your stock is more stable the volatility you take on as a two billion stock, you know, wake up the next morning and you're happy the volatility is probably a primary reason for companies like mine are here. >> i don't know if he feels affirmation that he's going to get a valuation above $5
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billion. but even if wasn't in a hurry, he seems to be getting there pretty quickly, right? >> absolutely. he maukes a good point that he's not in a rush. so many companies took so much private capital in the technology sector over the last ten years and waiting to push ipos further and further and further. a lot of that pressure is released part of it because of stats, part of it because of the lick t liquidity and consumer options over the covid-19 period i agree with him i think this is a great opportunity to go into the public markets. >> it feels to me like some companies are rushing to get public some of the companies that have been saying we're going to take our time and thag airbnb and door dash and now affirm i think a lot of people read the market wrong certainly in the depths of covid-19 starting in march. and now they seem to be kind of running for the door am i wrong >> you're not wrong at all
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and, you know, the thing is about tech companies is generally speaking, again, if you clear that threshold of valuation, you should be public earlier. there is something important about the discipline of figuring out how to go public what is happening is we kind of misjudge what is going to happen with covid-19. and particularly in the tech sector, you just have seen an extraordinary amount of growth starting from q-2 and continuing unabated through today >> i'm curious what you're focused on in terms of private investments. some of the bets are very important in the early stages, tonal fitness. i think that your insight into the potential for these stay at home health trends in particular are really interesting where are you focusing now in terms of the next generation, the companies that can be huge in the next two or three years
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>> that's a great question there are three categories of commerce, for example. i think they're really interesting. one of which is the long tail. if you just look, in the public markets at shopify, they're on a $1 billion run rate. incredible growth. so i think the long tail opportunity in building tools for long tail businesses really interesting. personalization, so stitch fix and wayfair show promise in the covid-19ed period. finally, subscriptions i'm really interests in subscriptions. i think sas is going to grow in every category, auto, health, at home fitness, entertainment, even pets, food, grocery, transportation and it's only a fraction of consumer spend today you're only spending 2.5% of your average spend on subscription services to day they're going to explode so we made investments in seasons which is doing try before you buy from home a company called vitalic, a
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subscription for home goods and apparel. we're really interested in that cat gorey. it got pulled forward because of covid-19 >> yeah. pretty interesting and just a final question, i know you hold a position in snap what is your expectation in terms of social advertising? i and andy dunn about social commerce your outlook there for the next year, this coming year >> i think that companies like snap and i say pinterest are undermonetizing. but in the case of snap, i think they are still under i'm bullish on the prospect. and a big part of it for snap in particular is because they have such a lock hold on their generation that generation is increasingly thinking of a snap as a verb the way we thought of google as a verb because of how embedded it is in the culture. i think that shows a high level of resilience. that is resilient year over year it's that type of thing that makes me more excited about whether or not can you monday he ties a generation in an upcoming
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year >> finally, i wonder, i mean, an unfair question. who you would rather be at the moment from a chip standpoint, qualcomm, inindividual yashgsnv? >> i would not want to be intel. i do think qualcomm is in better position of all of them, i think nvidia is the best position so there is a couple of inputs on that. the first, again, is the gaming sector fortnight added 100 million users this year. roadblocks is going with 150 million users. bitcoin is an interesting one. we're approaching all time high this is month. and bitcoin is actually mine with a lot of people that use nvidia and video cards and then nvidia has consumer enterprise hardware. there is a lot of things they have that are diversified. the m-1 chip is you a remarkable achievement and transform the industry it is important to make mention of that. >> yeah. the reviews are rolling in as we've been telling our viewers
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the last couple days kanye, good to you have. look forward to you have back soon thanks so much >> always a pleasure thank you. let's check out the top gainers on the s&p 500 this morning as we head to a quick break. l brands and etsy there at the n'gowato dot ay.
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so far it's not been a great story for women. there are 235 active spacs as of yesterday and 179 of them went public this year just about 13% of the board and management seats are filled by women according to cnbc analysis of data from spac research and just five spacs have at least as many women as men among the c suite and board. 41% of the spacs have zero women management betsy cohen, former ceo of the bank corps, she's been nicknamed the spac queen is turning that up side down her last two spacs have had all fw female boards for which is currently trading. cohen has led five spacs and raised $1.5 billion. one factor that can drive the representation of women on spacs higher is the fact that california based spacs must have a woman on the board thanks to
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the california law mandating that california based public companies have at least one woman on their board that's a number which must increase next year the degree to which it increases depends on the size of the board. now california's board room equity scorecard revealing that u.s. latinos hold a mere 2.2% of board seats among publicly traded companies listed in the russell 3000 index joining us to talk about that is the latino corporate directors prez and ceo i was just talking about the lack of preprepresentation of w on boards and latinos on boards is even more dramatic. and what is striking to me is i'm here in california 40% of the population is latino. but california-based dmpz compa don't have anywhere near that representation on their boards tell me why you're publishing this scorecard now and what you hope to achieve with it?
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>> jyou're absolutely right. numbers don't match up considering that california is the most diverse state in our country. look, we started tracking earlier this year how latinas and women of color were doing in california since 826 was enacted. this was, as you mentioned, the law that required women on boards what we found back in march is all of the women appointed to california-based company boards, 78% were white and only 3.3% were latinas in a state where we compromise 40% of population. people may not know that latinos outnumber and are the largest demographic in california. again with, 40% so 36% so it's a very big disparity
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and that is why we are launching -- we launched the california board room equity scorecard today. in addition to the gender mandate bill, we also have a new law signed by governor newsome that ab 979 that requires race ethnicity on boards. but we are not going take anything for granted in the xan score scarred scorecard is to how latinas are doing. i will tell you our first scorecard now reveals that of the appointments made to california-based company boards since july 1 to the end of august, once again, latinos are misrepresented 80% are white and only 2% are latina or latino so we're here to say that --
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we're here to be a resource. because there is ample talent. >> yeah. esther, what is so shocking to me is the numbers. there is so little diversity and yet so many studies showing that diversity both in terms of gender and also race and ethnicity drives better results financially whether you have diversity on boards and also in corporate management tell me what kind of resource you aim to be in terms of connecting companies with potential board members. >> sure. so we actually are writing letters to california-based companies and having these conversations and we have kind of tale of, you know, two stories here one, you know, some companies say we couldn't find any latinos that were qualified for the board. and when we send them a resource and a list of our membership who clearly bring a lot to the table from a business perspective and bring their cultural and other
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insights, they're like, wow, we wish we knew you were there. so we are working pro actively with companies and we want to be part of the solution our membership includes some of the most respected and accomplished leaders in business the latino corporate director's association is compromise of latino that's are current and former corporate ceos, executives, directors and business leaders so it's -- we're here to be a resource and part of the solution and really to take the excuse away that you can't find the candidates >> esther, you know, we've come through a summer where very large companies, large and small, went through a period of new commitments to equality and diversity in the light of the discussion over racial justice i mean, haven't you seen something of a sea change in the
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last, say, three or four months? >> there is a need to address systemic racism and companies have put out some great statements we have not -- based on the data we found in california, we are not seeing net change yet. look, we're celebrating. there had been an increase in diversity on boards and we celebrate the fact that, you know, there are new diverse candidates joining that's a good thing. but what we're finding for some reason they're just the not tapping the talent of latinos for these board seats. >> esther, you know, it's shocking when i look at the fact that 18.5% of the u.s. population is latino and then you have such low representation on boards. i'm wondering if you think that other states will follow what
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the state of california is doing in terms of mandating a sense of diversity even a measure of diversity on boards and if you think that this california law will really prompt other states or even companies that are based in other states to think this is something they have to do even if it's not required for them? >> look, it's really what you had mentioned early on it's the business case and it's the fact that diversity leads to more informed decision making it's good for the building sustainable long term profitable companies. and good for shareholders. so, you know, in -- where latinos are only 18%, 60 million americans, latinos are driving consumer consumption growth in every category in the country. and we represent 25% of the gdp.
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overall, latinos bring $2 2.6 trillion so in a country where 25% of the gdp is generated and we're contributing 83% of new entrants to the workforce, we're saying that a company that doesn't have this important stake holder on the board room is not prepared for the new economy and is not forward thinking >> certainly yes, absolutely. >> advantageous move >> certainly, esther, you do a great job of laying out the compelling business case there esther, thank you so much for joining us >> thank you forhaving me. still to come, amazon's big move into the pharmacy business this week and what it means for the rest of the sector mpnee going to talk to o coetitor next. don't go away.
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tesla hit a record high earlier this morning, above be 500 briefly, and battery and charging players like plug and fuel cell also higher. we're back in a couplef nus. o plans available to anyone with medicare. many plans provide broad coverage and still may
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save you money on monthly premiums and prescription drugs. with original medicare you're covered for hospital stays and doctor office visits, but you have to meet a deductible for each and then, you're still responsible for 20 percent of the cost. next, let's look at a medicare supplement plan. as you can see they cover the same things as original medicare, and they also cover your medicare deductibles and co-insurance, but they often have higher monthly premiums and no prescription drug coverage. now, let's take a look a humana's medicare advantage plans. with a humana medicare plan, hospital stays, doctor office visits, and medicare deductibles are covered. and, of course, most humana medicare advantage plans include prescription drug coverage. in fact, in 2019, humana medicare advantage prescription drug plan members saved and estimated 7,800 dollars on average on their prescription costs. most humana medicare advantage plans include
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a silver sneakers fitness program at no extra cost. dental and vision coverage is now included with most humana medicare advantage plans, and you get telehealth coverage with a zero dollar co-pay. you get all this for as low as a zero dollar monthly plan premium in many areas, and your doctor and hospital may already be a part of humana's large network. if you want the facts, call right now for the free decision guide from humana. there is no obligation, so call the number on your screen right now to see if your doctor is in our network, to find out if you can save on your prescriptions, and to get our free decision guide. humana - a more human way to healthcare. (upbeat music) - we did it! (crowd cheering) - [narrator] wherever you start, snhu is where you can finish. (crowd clapping) (crowd cheering) - here we go. - [narrator] and it's it. - [group] yay!
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- [narrator] you did it, high five! - southern new hampshire university. - [man] that gets a hug. (laughing) - look at that! master's degree, i did it! - i did this for my children. i am very proud of myself. - [narrator] finish your degree at snhu.edu. welcome back amazon announcing this week it's taking one step further into the health care sector, shaking the digital pharmacy industry. ginni joining us now, the ceo of pharma delivery company. this is the day, the week we all knew was coming for the past two
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and a half years after amazon bought pill pack but why is this not an existential threat to capsule, or is it >> good to be here, jon. the digitalization of the pharmacy is one of the largest secular shifts in the retail and health care this generation. it's a massive market. it's $400 billion. it's only 1% to 1.5% online. so capsule has always been the giant and we categorized the shift to digital pharmacy. to assure everyone realize there's a better way than going to conventional pharmacies for their medication >> are you really excited to have them join you i imagine there were maybe book stores to have amazon join them a couple decades ago less excited now when a doctor is asking how do you want this prescription sent to you, if the person is a prime
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member, who you do you compete with that? >> capsule is completely different. we've built something no one else in the industry has built there are two things we've done that are unique. first, we have the simplest, best, fastest consumer experience that exists in pharmacy people can chat with their pharmacist about any questions they have, about their insurance, about clinical conditions you've got total price transparency, free same-day delivery and that's why consumers love and rave about capsule. the second thing we've done, which is even more important is really that we've built a proprietary platform and a set of apis that let us partner across the entire health care system because of that we drive 50% better fill rates. so people are 50% more likely to get and take their medication when they run through capsule. we partnered with companies like
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oscar, hymihims and hers and ths why people across the health care system want to work with capsule. >> eric, jon makes the point about book stores and it's true at that amazon really did o obliterate competitors in that space. but of all the categories since then, apart, movie, cloud, it's not as if they destroy everybody. you could argue they create a fly wheel w their rihere their grow as much as they do. >> this week i've seen more inbound demand from potential partners across the health care season p system than we've ever seen before. the category is so nascent capsule has done an incredible job pioneering that change over the last five years. building in a $400 billion
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category is going to require a number of people to help do that so we've got the best experience, we're far out ahead of where anybody else is and anything that gives consumers in health care a better experience, more choice we think is a really good thing and we are incredibly well positioned both because of consumer experience but also because the underlying technology platform that is enabling us to integrate across the entire health care system. >> eric, you have a number of partnerships, including this new one. i want to understand if they're exclusive and how important they are to growth as opposed to going with their local pharmacy or amazon. >> capsule's mission from day one has been to build a pharmacy that works for everyone. for sure a pharmacy for every consumer but to partner with doctors, hospitals, insurance
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and drug companies who all experience enormous friction in the health care system that leads to one of two prescriptions in america going unfilled that's the problem that capsule solves what we're seeing with partnerships such as the one we announced today with health partners in virtual is to create end-to-end, seamless digital experiences. so the flow is incredibly magic with virtuwell and they can fire up a conversation with their doctor and opt in to capsule, have their medication brought to them later that day. so when we think about the opportunities for capsule, of course people when you look at the google reviews, when you look at how people talk on twitter, those are really the important things >> yeah. well, big week for pharmacy tech for sure and, you know, the battle continues
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great to have you with us. and, carl, as we head toward noon, the nasdaq is higher by about a half a percent but the dow and s&p still not quite managing to get to break even. >> yup and we're waiting news on the georgia recount of course in the next hour or so where biden does lead by about 12,000 votes let get to the half. >> welcome to the "halftime report." i'm scott wapner front and center the current state of your stocks where there is turbulence ahead. it's good to see everybody stocks come off their worst day in three weeks ca virus cases are surging, nasdaq is positive. dow, s&p and russell are

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