>> it did indicate the age group we're dealing with. >> reporter: that doesn't necessarily mean they can't -- >> doesn't mean they're harmless. like a baby with a gun. >> reporter: he immediately called the fbi, eventually the hackers backed off after publicizing some of his e-mails. so far, no one has been caught, and the hacker tracker is back to exposing botnets. susan candiotti, cnn, new york. >> be sure to watch more on technology developments every sunday 2:00 eastern time with that guy right there, mark saltsman joining us in our games and gadgets segment. recovery crews are still searching for several people missing since yesterday's shooting rampage on that norwegian island. at least 85 people were killed. it happened at a summer camp attended mostly by young people. the shooting happened shortly after a massive car bomb went off in central oslo, 20 miles away. that explosion killed at least

seven people. the search continues today for more victims in the rubble of the destroyed buildings. it is the deadliest single attack in europe since the madrid train bombings in 2004. let's go straight to michael holmes there. he's on that island where that summer camp tragedy happened. so, michael, what has been happening there today? >> reporter: we're actually a few miles from the island, just sort of over there about four miles away from where i'm standing. this hotel behind me, fredricka, is being turned into pretty much a crisis center if you like. the families of the victims of this tragedy have gathered here today. they have been up with their kids, some have been reunited. and they're get something counseling as well. and they need it after what happened on that island, wouldn't you? 85 people killed on that island, most of them children, of course. what we have been hearing today, too. some of the kids came out and wanted to talk to us. and telling absolutely horrific tales of what went on this

island. this guy was firing shots for an hour and a half, had gone quiet for a little while and then start up. kids terrified. in terms of the gunman himself, we know he's a 32-year-old man. he has -- we have been hearing right wing fundamentalist views, right wing fundamentalist christian views, anti-muslim tendencies as well. he wrote on the internet that non-muslims are in a especially precarious situation with regards to being harassed by islamic youth. he wrote that on the internet. he's been interviewed all day today. it has been a difficult interview, the police say. he has been giving some information, but has yet to give his motivations, fredricka. >> what more are eyewitnesses even saying about what happened during that tragedy at that camp? >> reporter: you know, one of the things that has come from the police talking to witnesses is this suspicion that perhaps more than one person was involved. they don't know this for sure.

the quote from the police, the acting police chief was we're not sure if just one person, based on statements from witnesses we think or fear that it may be more. now there is nothing really hard to go on there, but they are looking into that -- that possibility. meanwhile, the nation here has just been stunned. this is a peaceful place, a very tolerant place, and obviously this alleged shooter was not a fan of the tolerant multicultural sort of society that exists here in norway. the prime minister spoke a little bit before about what the political dynamic in this country should be getting back to. have a listen. >> translator: people and political mediums, attended political discussions.

>> reporter: now, of course, fredricka, we have been talking about the 85 killed on the island, a couple of miles from where i stand now. but it was all -- it all started with that huge car bomb that went off in oslo in the city's center. there was seven people killed there, dozens and dozens wounded. the sad fact of that is authorities are still searching the damaged buildings and fear there may be more victims inside those buildings. they're having the grisly task of finding body parts and work out who is missing and who is dead and who is alive. >> so sad. thanks so much, michael holmes, appreciate that report. and now word out of london, confirmation that multiple grammy award winning singer, songwriter amy winehouse is dead. police in london today responded to a call about a woman found deceased at the singer's apartment. winehouse was declared dead at the scene. alan duke is on the phone with us now, a cnn entertainment producer. so, alan, the official word coming from police, confirmation

that, yes, she is dead, but we still don't know how she died, right? >> exactly. they're calling it at this early stage unexplained. what happened, about 4:00 london time, today, an ambulance was called to her house after someone found a woman's body. they called the police. the police came there and confirmed it was a dead woman. now, police haven't officially released her name. we have confirmation from her publicist she's dead. and they're saying it was at her apartment in london, unexplained causes so far early in their investigation. you know it was just less than two months ago she was in rehab preparing for a european tour, which she canceled about a month ago after a disastrous performance in serbia. >> you know, alan, the spokesperson released this statement, chris goodman, saying everyone who is involved with amy is shocked and devastated. our thoughts are with her family and friends. the family will issue a statement when ready.

they're shocked and devastated, yet publicly and we still don't know the exact cause of death, but publicly we have known about her drug and alcohol problems. you mentioned the rehab, just a couple of months ago. talk to me how people around her, how concerned they were, about her addiction, about her experience, about her trying to handle that and her performance. >> well, you know, in 2009, her parents went public with their efforts to try to help save her daughter, predicting she was on the road to destruction if she didn't get any help, if she didn't take the road to recovery. she went into rehab several times, she had, of course, a much publicized arrest and a broken marriage. and, again, preparing for her european tour. they put -- she voluntarily went into rehab. we don't know which rehab, a british rehabilitation program. she got out in early june and

immediately began her tour in europe, which was supposed to be for 12 cities, but only lasted through belgrade, serbia, where she was booed off the stage. obviously slurring and forgetting lyrics and stumbling around, very, very disastrous performance. it was the last one that we'll ever see from amy winehouse. >> alan duke, thanks so much. cnn's entertainment writer, appreciate that. hln's dr. drew pinsky is an expert on celebrities and substance abuse. and all the flooproblems that g along with it. dr. drew, we don't know the exact cause of death, but immediately people start thinking about her drug and alcohol addiction and all that she's been through. and alan underscoring she was in rehab a couple of months ago. but this death, and her journey underscores what message to you about the difficulties that come with having some kind of substance abuse problem. >> it is very simple, that addiction is fatal. i don't care what the specific cause of death was, she has a fatal condition and if it was

secondary or primary, it is all really the natural history of opiate addiction. and as alan told that story, when an opiate goes into treatment, opiate addiction takes months to years to treat. one of the most serious risks in my experience to that recovery for celebrities and particularly musicians is they return to their career, they return to the road far too prematurely and it is absolutely predictable what will happen. the fact is, you know, funny thing people look at these stories and go, oh, addiction treatment doesn't work. the crazy thing about addiction is part of the disease is a disturbance of thinking where the addict themselves convinces themselve they don't need to listen to or do what they're being told to do. if they do the recovery process on a daily basis, just simply do it, they'll be fine just the way a diabetic is fine if they take their insulin three times a day. as with a diabetic, if they don't take the insulin, at detective doesn't do the recovery program, they inevitably in all cases will

relapse and when it is opiate addiction, it is a progression to fatality. the prognosis for an opiate addict is worse than the vast majority of cancers. >> dr. drew, you say this real disturbance of thinking for the addict, but what about for the people around that addict. she was surrounded by a whole lot of people because of her industry, because of her fame. how much do they play a role in getting that help or helping to enable that problem? >> it is a huge problem. and the fact is that these celebrities make a lot of money for a lot of people and so those folks are very invested in getting them back out to their career as quickly as possible. and they, like the general public, don't understand that this something isn't "fixed" after treatment in 30 days, 60 days or 90 days. robert downey is the model for what should happen. you need to go away for a couple of years or you will die. he got that message, he did it and he returned and now he has a flourishing life and career. that's the way it has to go and

there are unfortunately no short cuts with opiate addiction. >> dr. drew pinsky, thanks so much for your time. again, news if you're just now joining us, confirmation amy winehouse, singer, songwriter, is dead. her body found in her london apartment, but still unclear the cause of death. thanks so much. all right, turning now to politics. this country, president barack obama held a special immediating with congressional leaders this morning after debt ceiling talks with house speaker john boehner derailed yesterday. today's meeting lasted just about an hour. boehner was there, but afterward the white house released a statement calling out congress saying it "should refrain from playing reckless political games with our economy." it was a quick meeting, was anything meaningful accomplished? congressional correspondent dkae bolduan is with us more. more on this. it is interesting because john boehner had a statement after walking out of the meeting with the president last night.

and then he had a conference call, following the meeting with the president earlier today. what is going on? >> reporter: we are get something information, i'll pull this out of my ear, sorry, fredricka, we're getting information about what was discussed on that conference call. this is a conference call that speaker boehner held with house -- other house republican leaders as well as house members. this afternoon at 2:00. according to an aide familiar with that call, on that call, speaker boehner said that right now they're working toward a package, working to put together a deal, a package that would cut $3 trillion to $4 trillion and do that in two steps. so that is what they're working on at this time. and this really goes along with what we're hearing from my colleague at the white house, she heard from her sources that republican leadership there were looking at many scenarios, but most of them involved voting twice to raise the debt ceiling. we know that president obama just today reiterated his opposition to voting on any kind of short-term extension, but

we're hearing that that from speaker boehner on this conference call according to this aide is what they're targeting now. and also important to note that on the call speaker boehner also said that they should, their goal is to have in the next 24 hours something to show their members. they obviously are working very diligently on this and they say it is something new and not something based on the mcconnell/reed framework, the fallback plan we have been talking about so much. so they are working towards a new way forward and, but, of course, we have to wait because we're not sure the democratic leaders have signed on to this per se and that would be an important part of this equation. fredricka? >> we'll check back with you on more details of that. thank you so much kate bolduan on capitol hill. for the latest on the negotiations, watch "state of the union" tomorrow, candy crowley's guest tim geithner, secretary of the treasury at the center of the talks from the beginning, 9:00 a.m. eastern sunday morning. perhaps you're traveling this summer. well, depending where you go you could end up paying some hefty

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tourism taxes can make travel expensive. adding to the cost of hotels, meals, rental cars, you name it. before the break we mentioned the three cities with the lowest tourki is

tourism taxes. now the highest tourism taxes, chicago, new york and seattle. in other news we're following, nfl players were spending the weekend looking over proposed labor and revenue sharing plan that would end the four-month lockout. league owners have already approved the deal. they have set a tuesday deadline for players to do the same in order to preserve the full regular season. and in central oklahoma, several grass fires are burning near the town of carney. fire has already consumed hundreds of acres. there are several small farms in the area. our cnn affiliate reports the fire threatened several homes and barns as well. in new york city, utility crews are dealing with power outages brought on by this extreme heat. with air conditioners cranked to the max, new york's electrical grid is feeling the pressure. new york had 1700 power outages yesterday. power has been restored in several areas, but con ed son is asking customers to try to conserve.

that is so hard to do given it is so incredibly and unbearably hot. jacqui jeras in the weather center. >> there is other things you can do. unplug stuff you're not using and, you know, do your laundry tomorrow or next week. >> that's true. i love putting off the laundry. that's not a problem. >> that's what i'm thinking, right? don't use the dishwasher. let the dishes pile up a little bit. >> my goodness. >> but it is the serious topic because it is very dangerous. in fact, we had a number of heat-related fatalities as well as illnesses, emergency rooms are reporting that the number of patients that they're seeing are up because people are becoming very ill due to this heat. and unfortunately we're not talking about breaks at all for people down here across parts of the south. though it is feeling bet near the upper midwest and the northeast as well as the mid-atlantic states, really feeling the brunt of this. you mentioned new york city, feeling like 105 at this hour. even 107 into washington, d.c. there is a better grid of it to give you an idea, city by city of just how bad it is. you can't even go to the beach

almost and cool off this time of the year. you really do need to stay in the air conditioning if you can all do that. nationwide, you can see why where that big focus is. we're doing a little better in places across the southwest. albuquerque is looking at 88. 91 in denver. that's hot if you're exerting yourself in the peak of the heat of the day. the other thing to mention especially in the peak of the heat of the day is that the air quality and many of these cities is very poor too. you don't want to go outside for that reason either. we have been calling this a heat dome. what really is that. basically we have got this dome of high pressure that is stacked way up, thousands of feet, even miles up into the atmosphere, where we have high pressure. and what happens when you have a high pressure system, you think high and dry, sunny and beautiful, right? but high pressure has descending air in it. when it descends, it compresses and heats up. when you're near the center of the dome or the center of the high, it stays very, very warm and you're seeing the worst of it. that's why we have been seeing hotter temperatures in new york city than what you've been seeing in atlanta, georgia.

cold front will be moving through for tomorrow. so boston, new york, even philly will feel better, but the mid-atlantic, southward, still going to be in the thick of it. we have a long way to go for some folks across parts of the south. >> we're not even in august. august always seems to be the really hot month. >> weeks away, the dog days of summer. >> i know. all right, thank you. an arizona woman is known to thousands of indonesians as mother robin. meet her next. of her class. morning starts with arthritis pain... that's two pills before the first bell. [ bell rings ] it's time for recess... and more pills. afternoon art starts and so does her knee pain, that's two more pills. almost done, but hang on... her doctor recommended aleve because it can relieve pain all day with just two pills. this is lisa... who switched to aleve and fewer pills for a day free of pain. and get the all day pain relief of aleve in liquid gels.

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all right, living through tragedy to make other lives better. that's what our cnn hero of the week is doing. meet robin lim. >> the moment that a woman falls pregnant in indonesia, she is 300 times more likely to die in the next 12 months than if she was not pregnant. if you have money, you can get excellent medical services. but the poorest people don't always get the services they need. in the hospital here, you cannot take your baby home until you paid your bills. sometimes the mothers wait outside the hospital all day waiting to get in to feed their baby and change their baby's diaper. my name is robin lim. i'm a midwife. most people call me ebeau robin because ebeau means mother. i've learned about the dangers of motherhood when my own sister, she died as a complication of her third pregnancy. i was just really crushed. i came to bali to reinvent my

life. hi, baby. hi. i started a clinic run by indonesian midwives. we offer prenatal care, birth services, no matter how poor they are, no matter their race or religion, we teach new graduating classes of midwives how to do a more natural, gentle birth. the women can stay as long as they want. >> robin helps poor people. she cares about me very much, like my own mother. i'm extremely grateful. >> each baby, each adult deserves a clean, healthy, loving environment. those are a human right. >> and, remember, all of this year's cnn heroes were chosen from you, the people in your neighborhood who you want recognized. if you want to nominate your hero, go to cnnheroes.com. -having her is amazing. -we made a miracle.

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all right, lots of meetings today in washington. no weekend for the weary. congressional leaders who must come to a decision, a decision rather on the nation's debt ceiling. earlier they met with president obama at white house. and we understand john boehner is back on capitol hill, holding a conference call with other members. more on that in a minute. let's get you caught up on other top stories. the death toll rises in norway. 92 people now dead from yesterday's car bombing in oslo and shooting rampage that followed. recovery crews are still searching the waters around an island where a gunman opened fire on young people attending summer camp. >> it is important that we stay together and keep strong. we can't let a coward like that stop us. because going on to an island with only youth and killing them and they have no way to escape,

that's a cowardless act. >> from britain, word that singer amy winehouse was found dead today in her apartment in london. no word yet on the cause of death. her struggles with drug and alcohol abuse and mental health issues often made headlines and were the premise of her hit song "rehab." the grammy award winning singer was just 27. an ohio jury has found anthony sowell guilty in connection with a kidnapping, abuse of corpses and murder of 11 women around cleveland. the crimes took place between 2007 and 2009. the verdict makes him eligible for the death penalty. records are being broken by this latest heat wave. the mid-atlantic states are bearing the brunt of this searing heat now. it killed more than two dozen people across the country. temperatures are hitting triple digits again today. it is especially dangerous for people who work outside. >> it was hitting the beams and

just evaporating immediately. it is hot. >> the temperature at this work site in d.c. registered a mind boggling 133 degrees. let's get back to one of our big stories of the day, the debt talks in the nation's capital. president obama met with congressional leaders at the white house this morning to try to solve the debt ceiling crisis and the big question is why did the meeting last less than an hour? let's bring in congressional correspondent kate bolduan. what more can you tell us about the conference calls taking place today? >> reporter: so the meeting was this morning, about 50 minutes, and the readouts we heard from the meeting at the white house this morning was that it was really a discussion of the urgency to find a path forward. i will tell you now that speaker -- house speaker john boehner held a conference call a little while ago with many of his house republican members and on that conference call, speaker boehner laid out what he says is the package that they're working towards at this very minute. a package, according to an aide

familiar with this call, speaker boehner said he's working to put together a package of $3 trillion to $4 trillion in cuts and this would happen in two steps if you will. this coordinates with what my colleague brianna keilar is hearing from her sources that she heard they were laying out many scenarios, working on many scenarios, but most of them would involve voting on the debt ceiling twice. i'll tell you, president obama, that might be a hard sell because he reiterated his opposition again today according to a statement from the press secretary at the white house of any short-term extension. so we'll have to see how that goes over. and if democratic leaders here in -- on the hill are also on board with this package that speaker boehner says they're working towards, interestingly enough, fredricka, telefehey ar feeling the pressure. speaker boehner said they're hoping the goal is to have something to show members by tomorrow and that, of course, then, would try to get the legislative ball rolling then come monday. so they're working diligently to

try to figure out where they're going to go next. >> sounds like they have to work around the clock before tomorrow gets here. thanks so much, kate bolduan on capitol hill, appreciate that. for the latest on the negotiations, watch "state of the union" tomorrow. candy crowley's guest will be u.s. secretary of treasury tim geithner, who has been at the center of the talks from the beginning. that's at 9:00 a.m. eastern sunday morning. amanda knox heads back to an italian court monday for a critical phase of her appeal. she is the american convicted of killing her college roommate and sentenced to 26 years in prison. i talked with our legal guys earlier today about what is at stake during next week's proceedings. >> her defense experts are claiming that the dna relied upon for her convictions was either contaminated or unreliable. they're claiming that based on that, her conviction should be overturned because that with a the essence of the evidence against her and therefore she should be set free. the problem with that argument

is that the prosecution's case did not solely rely on dna. there was other evidence that was presented, which led to her conviction. even if, even if the dna is struck from the record, she still has a mountain of evidence which convicted her, i don't know if this is going anywhere, it looks like they're bending over backwards to try to give her a break, but i just don't see it happening right now. >> you're disagreeing with everything that -- i'm sorry, avery, you disagree with richard on everything? >> everything. everything. no, no. not really. look, look, this is a forensic free for all going on in a so-called appeal. it is really a second trial. there is nothing in the trial court that quantifies what part of the evidence resulted in this conviction. so i'm actually convinced, i've held this position since the get-go, fredricka, this case is either going to be radically ratified in terms of a sentence of 26 years, or she may even be acquitted.

i mean, we may even see werner spitz who we saw in casey anthony pop up on this. >> really? >> it is a free for all in italy. not really, but i think we're going to see a substantial reduction or acquittal. >> all right, avery, richard, catch our legal guys every saturday noon eastern. you never know what they're going to say or how they see it. straight ahead, the big fat truth about your favorite guilty pleasures and restaurant calle counts. but i did. they said i couldn't fight above my weight class. but i did. they said i couldn't get elected to congress. but i did. ♪ sometimes when we touch ha ha! millions of hits! [ male announcer ] flick, stack, and move between active apps seamlessly. only on the new hp touchpad with webos.

all right, planning on going out to dinner tonight? if you are counting calories, you need to listen up. researchers at tuft's university say they were shocked at how inaccurate the calorie count information was on a restaurant website. the story from senior medical correspondent elizabeth cohen. >> reporter: lori is on a secret mission and it has to do with what's in this bag. she's a nutrition researcher and restaurants don't know she's checking up on them. back at her lab at tuft's university, she grinds up the food, turns it into a powder, and analyzes it to find out how many calories there are. >> the sample we're going to take needs to be a representative sample of the

entire dish. >> reporter: she found one in five restaurant dishes has at least 100 calories more than what the restaurant says it does. that means when you look on the restaurant's website, you can't always believe what you read. >> one food had more than a thousand calories more than it was supposed to, more than a thousand more. it was shocking. >> reporter: urban and her colleague susan roberts wrote up their findings in this week's "journal of the american medical association". >> it is enormous. it shouldn't happen. >> reporter: several restaurants had dishes with the calorie count in the lab higher than what was on the restaurant's website, including chipotle mexican grill, where a burrito bowl had 249 more calories. the chicken and gnocchi soup, 246 more calories. a chicken dish from boston market, 215 more calories. >> i think restaurants have got a lot to answer for here. >> reporter: the national restaurant association points out that on average, the calorie counts given by the restaurants are accurate. chipotle and olive garden told us their dishes are hand prepared and cooked from

scratch, which means calories may vary. roberts says those extra calories add up. >> if you have 100 calories more than you think every day, just 100 calories, that's something like 10 or 15 pounds of extra weight you gain over the course of a year. >> reporter: 10 to 15 pounds and unless you have a lab, you would never know why. >> senior medical correspondent elizabeth cohen adds when you go out, remember three words, on the side. that way you're in control of what you put on your salad or your baked potato, not the chef. terror in norway. two separate attacks, dozens dead, how it happened next. to k. i don't always have time to eat like i should. and the more i focus on everything else, the less time i have to take care of me. that's why i like glucerna shakes. they have slowly digestible carbs to help minimize blood sugar spikes, which can help lower a1c. glucerna products help me keep everything balanced. [ golf clubs clanking ] [ husband ] i'm good! well, almost everything.

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breaking news just in right now. former chairman of the joint chiefs of staff army general john shalikashvili has died. he was an adviser to bill clinton from 1993 until 1997. he died today at an army hospital in tacoma, washington, from complications following a stroke. shalikashvili was 75. in norway, 92 people are dead in two separate attacks. some people are still missing. cnn's jim boldon has been talking to survivors and witnesses to the massacre on utoya island. >> reporter: as oslo woke up saturday morning, the terrible truth had already been confirmed. more than 80 young people

massacred on utoya island, a retreat for the labor party youth group, 600 to 700 were there for the weekend. there was nowhere to go as the shooter used his machine pistol for two hours, say witnesses. throughout the morning, survivors of the island massacre gave harrowing accounts of how they escaped. >> as he was yelling he was going to kill us all and we all shall die, he pointed his gun at me but didn't pull the trigger. he left and returned maybe an hour later when a few other people gathered around me. then people started running around because they didn't know where to run. he finally showed up and shot almost everyone. >> reporter: the alleged shooter arrested on the island on friday also officially linked by police to the terrible bombing in central oslo. a 32-year-old norwegian man, the police said they're investigating had his supposed extreme right wing views.

>> he's a free mason, this suspect. we cannot provide further details or specifics on this guy. this guy has not been on the police radar, it seems. >> reporter: in an early morning press conference, prime minister jens stoltenberg said he feared he would know some of the young people killed on the island. he visited every year since 1974. >> it is especially heavy when it is people i know. and i know quite a few of those who lost their lives. i know their parents or several others who lost their lives. and it is a place when i became politically active and i said earlier today that it was a paradise for youngsters, and yesterday it turned into hell. >> reporter: the prime minister called a meeting of his cabinet

saturday. there were a number of government buildings badly damaged friday. the prime minister called on all norwegians to do what they can to aid those affected by the biggest one day of killing in the country since the second world war. jim boldon, cnn, oslo. a generation defined by technology. also known as millennials and there are a few cool things that they are really missing out on.

vinyl records, typewriters and the milk man. just a few of the things current tech savvy generations or millennials are missing out on, but as it turns out, some millennials are turning back the clock. casey wian takes a look. >> reporter: amoeba records in hollywood is sort of the anti-itunes, rows and rose of cds, cassettes, 8 tracks and vinyl records, lps, 45s, even 78s. why is there still a market for this stuff? >> because it is a very deep, soulful experience. i've seen teenagers that have never seen a record before see one and be absolutely entranced, enthralled and want to go get a record collection. you put a needle on a record, it is mechanical, and you don't get that when you're pressing a button on a little digital device. remember the smell of the cover when you took the cellophane off the record, just the smell of the inside of the record cover

alone was a sensual experience. >> reporter: it is a similar feeling that sold millennial travis newton on this typewriter. >> i bought it to write short stories, poetry, and there is just something about a typewriter you can't get with, like, a laptop or an ipad or whatever. it has got -- it is more -- it is a mechanical typewriter. it is just -- it has a very physical presence, like you're connected to it. >> the best thing about a typewriter? the bell. >> reporter: typewriters has saved ruben flores' 15-year-old business. >> it is keeping us alive. >> reporter: normally he sells two a week to $200 to $600 a piece. >> we won't get wealthy off this but we can make a living off of it. >> reporter: so can jeff, a pay phone repairman. >> the one question that i get probably on a weekly basis is they still have pay phones? >> reporter: more than a million pay phones have been retired in

the united states since 1997. they're now mostly in places where people can't afford or don't have access to a cell phone. >> we have no crystal ball, obviously. but amongst our technicians, we estimate maybe four or five years of good coin revenue, but who knows? let's go. let's go sell this milk. >> reporter: it is 30 years and counting for milk man jim pastor. >> people are shocked. when we go up to the door and tell them we still do the old-fashioned milk service. >> reporter: no bottles these days. >> that's from the old days. they have that up there for decoration. >> reporter: but plenty of customers, including millennials preferring to buy locally produced food. >> they want to give the little guy a shot. they want to keep it in the community. people will order eggs and butter, cottage cheese, yogurt, anything on the truck and we'll have it for them. >> reporter: pastor delivers the kind of service he says just might solve some of the my l millennial generation's challenges. >> it is a human touch, when

people talk to people. i think with all the politics in the world and i'm not a political kind of guy, but i think this country is so divided now, i think we all need -- everybody needs a milk man. >> reporter: could it be that simple? casey wian, cnn, los angeles. >> interesting. all right, straight ahead, we'll show you one of the best videos of the week. involves a huge burst of water and a car and then later, he was one of the last soldiers drafted in the united states army, and now he's preparing for civilian life.

all right, we're back,

jacque and i with some strange, wacky videos. >> this one is crazy. a lot of heavy rain, this happened in montreal. and you have seen it 100 times before where the rain floods the street and sewer backs up a little bit. >> can you imagine if that was your vehicle? that's a lot of water, that much backup. >> i have never seen that much force coming out of a sewer drain before. >> it was like a foot of rain on tuesday in montreal in the downtown area. and that affected a whole lot of people. but can you imagine, one car? out of all the cars, that one happens to be yours. >> putting the key in the door or hitting the remote trying to open it up and then, bam, getting hit with that. that is unbelievable. thankfully, no one was hurt in that. >> the insurance is like, what happened? >> maybe that was the second or third time that it happened, because you're right, just to be rolling and that just happens to happen.

>> it happened over and over. i mean this went on and off for quite a while. you have little blurbs and some folks want to see that over and over and over again, that is an image that has gone viral and it is unbelievable. >> montreal. all right, jacque, we'll see you again. we're going to talk more heat? heading your way. >> ♪ let me do a few tricks ♪ some old and then some new tricks ♪ ♪ i'm very versatile ♪ so let me entertain you ♪ and we'll have a real good time ♪ [ male announcer ] with beats audio and flash, you can experience richer music and download movies straight to the new hp touchpad with webos.

more than 10,000 people will be out of a job when boreds shuts the doors on its bookstores. the president of borders group blames the tough economy and the invention of the e-reeder. martin savidge takes a look at the winds of range in the book industry. >> reporter: once upon a time all books had pages had they were only bought in stores. what a fairie teal. today we read things called kendalls and books are downloaded anywhere, any time. to see how much things have changed, just peer into john

mcclur's front window as he runs his publishing company from his spare bedroom. he used to go to borders and then he saw the writing on the wall and stopped. >> i think publishing is undergoing a huge change not unlike the record industry with downloadable music. >> so is it the end of paper books? mcclure says no, not even close. >> i guess in the last three years it's literally come to about this point where e-book sales are about on par with the paper back sales s. >> reporter: but you don't think paper back sales are going to level off? >> i think it will level off somewhere in the i would. >> he points out only 11% of consumers say they would buy an e-reader. >> americans are still going to

buy a book. >> reporter: beamer says it would be -- borders -- because bookstores are obsolete. borders is a failure of the retail cost set. >> reporter: so if borders got it wrong, then d & l books seems to have gotten it right. jan packwood has 38,000 books and 4,000 loyal customers and daughter diena manages the store. despite all the changes in the book business, their readers keep coming back. packwood says their secret is something you just can't download. >> personal relationship with your customers. being able to know what they read and also our customers go way back as far as they have grown up in the store, when they were children their mothers brought them in and then they come back and bring their children and it's sort of family like.

>> and that was martin savidge reporting. one of the last men to be drafted into the u.s. army is getting ready to retire. command sergeant major jeff mellinger had worn the uniform for nearly four decades. >> just because you sign up, doesn't mean you're going to be a good soldier. >> reporter: major jeff mallinger signed up just before the vietnam war. >> you got put in the end of the line, because the sergeant said you got drafted, you must be less than a good soldier. >> reporter: but 39 years later, he's retiring a legend. >> he's a warrior, he's one of my heroes. >> his hallmark has been helping the army adapt do change. >> you've seen the army adapt to change, he has made guys like me

as officers and how we adapt to these changes. >> but mallinger said he stayed for almost four decades for one reason. >> it's all about the soldiers. >> when you die you take two things with you, one is your reputation and his reputation is incredible. straight up. >> it's because of his efforts that we have a lot of soldiers that are living today being returned back to their loved ones. >> reporter: when i asked mellinger if he was going to miss military life -- >> i want to say there's no dumb question, but maybe that's one. >> reporter: the army says there are at least two other soldiers who were drafted around the same time as mellinger. recovery crews are still searching for several people missing since yesterday's shooting rampage on that norwegian island, at least 85 people were killed, it happened