sometimes the subway can feel like a rat race to nowhere. >> all you people over there, there's no service. you sitting on the bench, you're going to be here till 5:00 in the morning. >> reporter: at least the rats provide entertainment. this visitor from chicago joked about spotting her very first subway rat the other night. >> i finally feel like i've arrived. >> reporter: how big was it? who needs to exaggerate in a city where we once saw a rat about to get extinguished when a good samaritan ran out and rescued it. who says new yorkers don't give a rat's [ bleep ]? turns out the rescuer was from boston. jeanne moos, cnn, new york. >> that's it for me. thanks for watching. i'm wolf blitzer in "the situation room." situation room." the news continues next on cnn. -- captions by vitac -- www.vitac.com john king is off.

i'm jessica yellin. tonight we're live in italy as the certainly for survivors aboard a capsized cruise ship becomes more urgent and dangerous. we'll also take you inside the ultimate and deadly serious video game. see how captains are taught to handle ships the size of skyscrapers and avoid disasters like the one off the coast of italy. also this hour, we're releasing new numbers from our brand new poll. what voters think about the economy might be good news for the obama campaign. we begin in italy where late today search crews finally were able to go back inside a capsized cruise ship looking for any sign of survivors who may be trapped alive. just a short time ago, officials raised the number of missing to 29, including 25 passengers and four crew members. time is running out. the ship hit the rocks off the

western italian coast on friday night, killing at least six people. when the captain and a number of crew members abandoned ship, thousands of passengers were left to fend for themselves. >> we went up to the top deck to look over to the side and we were shocked to see that we were right next to land. and i think at this point is when we realized that we were in trouble. >> cnn's senior international correspondent dan rivers is in italy for us tonight. hi, dan. first, if you could, give us the latest count of missing persons as you know it. >> reporter: well, we have been reporting all day that the number of missing persons was 16. within the last hour or so, it's jumped to 29. now, it's not quite clear why that is. but it's possible this relates possibly to a party of german

passengers aboard. it had been suggested earlier on and some german networks were reporting this that there was a large number of german passengers unaccounted for. now it seems they've done some sort of recalculation of the number of missing. obviously it's been pretty chaotic with 4,000 people on that ship. now they decided to put that death toll up to 29. so the certainly and rescue will continue, clearly through the night unthey can ascertain exactly who is missing, who has perished and who made it ashore. >> 29 is the missing total, not the death total. investigators we understand, dan, have recovered the so-called black box. i imagine that's similar to what's found in an airplane crash. do we know anything about what they're learning from the black box or black boxes? s>> reporter: well, they've indicated to us that they have got gps plots of the exact

position of the costas concordia and clearly, it shows it went way too close to the coast. i mean, they're going to go back over obviously all of the data relating to what actions were taken by the captain and the crew after it hit that rock, but it now seems almost certain that they were way too close. they were in the wrong place. and you know, the captain's defense in all this has been he thought that they were 300 meters away trt shore. seems that they were a lot closer than that. he's been maintaining that there was a rock that they hit that wasn't on his charts. well all the locals here are saying this is a very well mapped part of the coast. it's very popular with divers. there's no possible way, they say, that there could be a rock unknown to the add military charts here. >> let's just hope those rescue efforts do yield something positive. dan, thank you so much. dan rivers reporting for us from

italy. just to give you a sense of how big the ship really is, it carried about twice as many people as the tie tannic. passengers say the chaotic scramble to abandon the ship was just like a scene out of the movie. >> at that the point, the boat was really leaning over quite a bit and it was actually difficult to walk in the ship. >> and things started to actually fly. >> fly. so how could such a catastrophic accident happen in this day and age? tom foreman is here now with a closer look. hey, tom. >> you mentioned the tie tannic a minute ago. if you put it alongside the costa concordia, it would be about this size. it was a much smaller vessel. this carried about twice as many passengers and much bigger and everything that went wrong with the tie tannic has been considered ever since in the construction of ships like this. so how did this happen? let's take a look at some of what happened in the actual

event. look at the key questions. first of all, how did it wind up over here viking this rock? this was the key question. now, you have the captain saying his instrumentation told him that everything was fine. one of the questions people are asking is about the power outage that occurred as soon as it hit. these really are floating cities. they're not supposed to lose power in that way even after a collision. some people have been asking the question, does that suggest there was an underlying electrical problem beforehand that was affecting the navigation equipment that somehow led to this. here comes the second question in all of this. once the ship kept moving on, why did it start tilting so badly so quickly? look at the pictures here. there was a tremendous amount of damage obviously to the ship itself. a huge gash in the side. but we also know that ships like this are made with a series of water tight compartments that are supposed to keep it afloat even with massive damage and just as importantly, these ships are designed to remain upright

even when they've been damaged. that's key because if you want to lower boats to help people off, you have to remain up right. if you want to use it as your primary rescue vessel which is what you're supposed to do, you have to remain upright. last question in all of this, why was the evacuation so late in being ordered and why was it handled soy badly? why did you have crew members who according to witnesses gave contradictory information? why did the people on board not have a clear sense that an evacuation had even been called for many people? some say the only reason they knew is because they had been on cruises before and they recognizesed the sig fal on the ship's horns. tremendous chaos as it got under w way. >> the stories about the evacuation are so upsetting. thank you, tom. and we will get back to the disaster story on that cruise ship. for now, we will have brand new poll numbers about the presidential race we want to get

to. with cnn's gloria borger. at least two of president obama's republican opponents have caught up with him. there's also a new snapshot of how americans feel about issue number one in this election, the economy. as i said, cnn chief political analyst gloria borger here to take us through the numbers. i'll let you lead us off. which numbers did you find most interesting? >> i think the most interesting number really are these match-ups between -- and again, it's early, it's early, of course. between mitt romney and barack obama. and barack obama and ron paul. so you want to take a look at those? let's take a look. mitt romney in this match-up, 48%, you'll see, to obama 47%. so that shows this is going to be a very, very close race if indeed mitt romney is the nominee. but here's the really interesting number, jess. when you match-up ron paul with barack obama, take a look at this, still a statistical dead

heat here. you know, we have a three-point margin of error in this poll. so we have ron paul. >> pretty amazing. >> it is amazing because what it seems to me is you have ron paul essentially in a ross perot position right now. you go back to 1992. ross perot was not likely to become the nominee, ran as an independent. but he really affected the issues terrain. and that was very, very important. >> or is it just people are so upset with the economy, anybody but president obama right now? >> people are very, very upset with the economy and they're looking at obama and saying you know, it's not getting any better. except, jessica, we also have a poll which shows that there may be a little bit be less pessimism about the economy if you take a look at this, we have a poll which shows that people now rate the committee, this is a different one. okay. >> we'll go past that one and

talk about pessimism and the economy. good, 18 percent. do we have that number? there we go. was 15% in november. somewhat poor, 42, was 34%. so people think it's somewhat poor. if you look at the very poor number, a 13-point differential, jessica. >> and that's positive for the president because it shows that some people think that maybe he's making a little bit of progress in improving the economy. >> exactly and that he possibly is leading us out of it. again, without going to that other poll we showed, let me just say that people right now seem to trust mitt romney more to handle the economy than barack obama. >> which would be the fundamental question in this election. >> and that shows that his campaign theme of business experience and i can do it, i know how to get it done, might actually be taking hold. >> if he's the candidate, we have a big fight ahead. >> we do. >> okay, gloria borger, thanks

so much. >> close one too. coming up, this programming note, cnn's john king will moderate this thursday's southern republican presidential debate. join us thursday night at 8:00 eastern just two days before the all-important south carolina primary. and in addition to politics tonight, we'll try to answer your questions about cruise ship safety. a cruise industry leader joins us next. and later, a busy artist carves the presidential candidates in sand. but can't keep up with today's dramatic change in the race. you name it. i've tried it. but nothing helped me beat my back pain. then i tried salonpas. it's powerful relief that works at the site of pain and lasts up to 12 hours. salonpas.

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fiber to help fill you up and help keep your heart healthy. super people eat super grains. [ male announcer ] when diarrhea hits, kaopectate stops it fast. powerful liquid relief speeds to the source. fast. [ male announcer ] stop the uh-oh fast with kaopectate. in italy, the urgent search is back on for 29 missing including two americans still unaccounted for after the massive cruise ship began to sink. a lot of questions now about why this happened and how safe are these giant cruise liners. for some answers, michael krooi, executive vice president of cruise line international association joins us. thank you, sir, for being with us. first of all. >> everything that you, jessica. >> i'd like to begin by asking you about the evacuation.

first, reports say it took up to an hour for evacuation for the crews to even announce to people they should abandon the ship. if that's true, is that acceptab acceptable? >> well, i'm not sure we have all of the details yet. these items are under full investigation by the italian authorities. so i think it would be a little bit premature for me to speculate on what did or did not happen. i can tell you -- >> can we listen to what some of the passengers had to say? >> sure. >> because they were there and they can tell us a little bit about what did happen. can we play some of this now? >> and in english, they said that everything's under control. that there had been an electrical failure and there was a rob with the generator. everything's under control. and my husband and i looked at each other and said, they're full of it. >> it was just battling to get on the lifeboats. the crew was yelling to are people to wait their turn. pretty much it was just a giant

every man for himself to get onto the lifeboats the first ones before they were even lowered. >> so they were there. we know that they were firsthand witnesses to what happened. is it acceptable for them to be told everything's under control? >> i think what we're talking about here is the situation that was rapidly evolving. the ship obviously went aground. the captain i've been told was immediately attempting to get the ship closer to shore. he did not know the extent of the damage, but it's obvious at this point that there was massive damage and massive amounts of water that was taken in. and the ship lost some of its stability and began to list immediately. and when it did begin to list, the lifeboats on the lower side of the ship were able to be lowers. but those on the upper side of the ship weren't. they actually had to move people from one side of the ship to the

other in order to be able to accommodate them. >> isn't that precisely why they're supposed to do a rapid evacuation and is it policy to do a rapid evacuation supposed to telling people everything's okay? >> well, the rules of the international maritime organization, the safety of life at sea treaty, required that when you have begun you're vacation, have you approximately 30 minutes to get the people off. so 30 minutes is generally the standard to which ships are held. >> may i ask you, this is not the first time this ship has been involved in an accident. on november 22nd, 2008, the concordia col collided with a pier in sicily during a storm. there were other citizens. is it common for cruise ships to have accidents and the general public just don't know about it and you board a ship that's been in many accidents before? >> well, i can tell you that this industry has a remarkable safety record between 2005 and to date, there's been over 100

million passengers carried on board cruise ships throughout the world. and during that time, we can only record where 16 deaths related to maritime accidents. so yes, accidents do occur. anytime you're operating on ships in very complicated areas, there are accidents. but this is a remarkable safety record. 16 deaths out of 100 million passengers. every one of those. >> let's hope that record doesn't double with this one or worse. >> absolutely. this is an absolute tragedy that affected us all. and it's one in which we as an industry will participate very strongly in the lessons learned and to determine if there needs to be corrective actions that are taken. and we'll do that. >> thank you. michael crye, thanks for being with us. appreciate it. next a special delivery that took cutting through 300 miles of ice. we'll also show you what some

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and you are looking now at brand new video from the italian coast guard of the costa concordia taken just hours after the accident there. this is infrared video showing survivors on the boat looking

for rescue. the warm areas, the areas of darkness are the survivors waiting for rescue. apparently waiting for boats or a way to escape and again, appears to be taken in those hours after immediately after the accident as the boat was beginning to sink and list. we will show you more of this video and continue to bring you more details of this accident as we get them and throughout the show. but for now, here's kate bolduan with the latest news you need to know right now institute good evening, everyone. it's mission almost accomplished. in nome, alaska, a russian tanker arrived over the weekend carrying over a million gallons of fuel following a u.s. coast guard ice breaker through 300 miles of sea ice. bad weather blocked the supply route last november and nome would have run out of fuel by march. all they have to do is unload the tanker and find their way

out again. problems with a computer circuit board are behind the recall of before mini coopers in the united states. the board controls the cooling system and if it goes, your water pump could start -- it includes some 2007 through 2011 s hambacks and convertibles and the club man s and the john cooper, would versions. so take a look. check this one out. in myrtle beach, south carolina, a team of artists carved the images of five republican presidential images in the sand. 525 tons of sand to be exact. they started last tuesday which explains why unfortunately jon huntsman's face is still in the group. now they have to find a way to carve it out, if that's even possible. check this out star wars fans. here's an imperial storm trooper

you will like. he's a piece of cake, of course. 300 pounds of cake, icing and rice krispie marshmallow treats served as a convention in boston the bakers say for $9,000, you too can have one of these delicious treats. apparently it served 600 people. >> that's what it cost to get it made, $9,000? >> i guess they donated it. that's a lot of cake, jess. >> what is marshmallow treats, there's like sugar and butter and rice krispies. >> what is it, sugar, water, flour. >> but the artistry. >> it is great artistry. ahead, some firsthand accounts from the frightened passengers who had to get off that sinking cruise ship with virtually no help. >> it was just battling mad scrambling to get in the lifeboats. nobody followed any procedure. what ? customers didn't like it.

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in this half passengers rece their cruise ship was rollingmbo get off parting shots from. those shots aren't just opponen at theorsed. we also have the topex to w. see how many you've tried. first tonight's top story. an unexplained increase in the number of people missing after the deadly cruise ship accident off the italian coast. cnn confirms a total of 29 people, four crew members and 25 passengers, are unaccounted for after friday's accident. six people already confirmed dead.

rescue efforts were suspended for part of today when the ship began to move in the shallow waters. about 4,000 people were aboard the ship when it hit some rocks and capsized. the crew and many crew members abandoned the ship leaving the passengers on tear own. cnn's mary snow spent the day reviewing stories of survival. >> reporter: amateur video captured the scene aboard the costa concordia friday night. despite what passengers were being told, brandon warrick of boston on board with his two siblings describes massive panic. >> it was just battling. nobody followed any procedure. the crew was yelling for people to wait their turn, and there was just a giant every man for himself to get onto the lifeboats. the first ones before they were even lowered. >> and once aboard in pitch black darkness, there were terrifying moments. >> at one point we were being

lowered and we went sliding off to one side. everybody fell into one side of the lifeboat. and then we went slamming into the ship. this happened a few times over about 30 seconds. and then finally we were lowered to the water level. from there, it took awhile, even though we were so close the photographs and video show what close proximity we were to shore, it took about 30 minutes for us to get to shore. the lifeboats were hitting into each other. it was just chaos. >> for some, lifeboats were not an option. with none left, mark plathe of little rock, arkansas along with his wife and inlaws had to make a quick decision. >> we were helping the staff more than they were helping us. they weren't in control. there were very few people that knew what was going on in our area. only one person, he was shouting don't jump. the boat was turning so fast, if we wouldn't, we would have died.

>> hit the cold water. you're jackets have a little light on them. when at the gets wet it, starts to flash. all i could see was a lot of flashing lights in the black. people were freaking out, grabbing hold of other people. everyone was trying to keep everyone calm. there were 150 people that jumped into the water. people finally swam and got onto the island. >> and jessica, it's striking how calm they are in telling these stories. the two men you just heard from little rock told cnn they estimate they swam about 300 feet before reaching shore. >> mary, they say no one, no one came to their aid? >> they said they waited for about two hours, no one came to help them. they said someone from the town walked them then to a highway and cars then picked them up, taking people to different locations. >> and what about the missing retired coup from minnesota? do we know anything more about identified them as gerald and

barbara heil from white bear like, minnesota. our affiliate wcco reports they have four children, 15 grandchildren. they're described as devout church going people and their daughter told the station that they were so excited to be going on this 16-day trip. the u.s. embassy says the heils were two of 120 americans who were aboard the cruise. >> just heart breaking. mary snow reporting for us. thank you. while investigators try to figure out what went wrong on the cruise ship f unique look a have gone right. cnn's brian todd and an instructor booked some time in a cruise ship simulator down in florida. take a look. >> jessica, take a look at this. you've got a lifeboat being lowered into the water here, part of the simulations that they take people through at the american maritime officer's union training center in dania bea beach, florida. teaching shift captains of cruise ships how to hone their

skills in navigation, emergency situations, just about everything they would face on the high seas and going into port. part of the program here is what they call the 360s. it's an incredibly hi-tech simulator that captains and others are put through to try to kind of hone their skills in navigating along the coastlines of various places. they basically can re-create any port in the world where they showed us the recreation of a new york city approach approaching manhattan but also a place called janairica ha had every scenario you would face along a coastline in approaching a port, you had a rocky coastline, a tight shipping channel, you had to go under a bridge. we will all that with the captain larry rhymer. he said they train captains how to deal with stress in a situation where things aren't going very well. maybe if there's an emergency that's occurred, maybe an accident. and here's what he had to say about the whole concept of stress and how it plays into these situations. >> what happens with stress su get what they call tunnel vision and you lose the whole picture

of what's going on, okay? the only way to deal with that take that stress off you to open up your awareness of what's going on is to take some of the stress off you and to give it to other members of the team. >> cooperate reimer says despite this particular accident and the perceptions attached to it, that being on cruise ships and the entire industry, the entire realm of navigation is a very safe practice. they say hundreds of thousands of people are on board these ships on any given day. accidents are extremely rare. in the vast majority of these cases, the captain and crew on board are extremely well trained. jessica? >> all right, brian, thank you for that report. and now we're counting down to thursday night's republican candidates' debate in south carolina which will be moderated by our own john king. then on saturday is the all-important south carolina primary and mitt romney supporters know they have only five days left and a lot of ground to make up if they plan to beat him.

rick santorum is one of the romney challengers who is arguing that romney cannot win in november. >> we're tired of you folks compromising. we're tired of compromise. we're tired of everybody going to washington saying they're going do something and doing something else. we want people who are going to stand for their convictions. want people that have the courage to go out and do what's right because it's right. >> cnn's jim acosta joins us from south carolina. hey, jim, you've seen them, you've been following them for months now. but these candidates all see this as the stop romney week, don't they? >> reporter: that's right, jessica. you really got the chance, we were at this the party convention that just wrapped up here in south carolina a couple of hours ago. you get the sense that this is sort of make or break week for the unromneys in this gop presidential battle. newt gingrich was here earlier today telling the crowd that you

know, this is our last chance. this is one more chance on saturday to make sure we don't nominate a moderate to the go up against barack obama. rick santorum was sort of dismissing the electability argument that the romney forces try to put out there saying that romney has only one 1 1/2 contests referring back to the iowa caucuses and santorum even said at this event today he's still holding out hope when the final results come out of iowa, he will have won the iowa caucuses and he can say i won one and mitt romney one won. a couple of interesting story lines coming from the santorum campaign today. one is a very tough new add that the santorum campaign is about to release called easy answer. and it talks about mitt romney's passage of romney care when he was governor of massachusetts, the prototype many republicans think of for obama care. and another story behind coming from the santorum campaign is that they are basically saying at this point, you know, they

are not going to back down. you know, earlier today, he told one crowd that he plans to go into florida and hopes to emerge as sort of the final unromney when all of this wraps up, even compared it to a reality show sort of like "survivor." he likes his chances in a one-on-one bat with mitt romney at the very end of this. >> a lot of folks have been wondering when the health care attacks would start. i guess they're coming. you spent the day at the tea party convention. any signs conservatives are going to coanless around one anti-romney candidate like the evangelicals said they were this past weekend? >> they did not come out with any kind of an endorsement at this tea party convention. as a matter of fact, when mitt romney was jeered yesterday, there were boos for the people who were jeering mitt romney. so you know, i think that there is a growing sense here in south carolina that the tea party is really going to be fractured among several different candidates. you saw jim demint earlier today saying he's not going to make an

endorsement before the south carolina primary staying neut l neutral. that's a sign that the tea party is conflicted and divided over an alternative to mitt romney. >> jim acosta reporting for us. thanks, jim. and another story moving today, jon huntsman bowed out of the race for the republican nomination as he did so, he took a parting shot at his fellow candidates. >> their race has degenerated into an onslaught of negative and personal attacks not worthy of the american people. and not worthy of this critical time in our nation's history. >> huntsman's plea for unity and an end to political attacks may be more of a case of do as i say, not as i do. that's because just a few weeks ago, he was attacking mitt romney, too. >> when you have a candidate who talks about enjoyment in firing people, who talks about pink

slips, who makes comments that seem to be so detashed from the problems that americans are facing today, that makes you pretty much unelectable. >> cnn's peter hamby is in south carolina for us. peter broke the story yesterday. so peter, why, first of all, was romney there? huntsman dropped out and endorsed him? >> reporter: well, quite frankly, there's not a lot of love lost between the huntsman and romney campaigns. their staffs do not like each other one bit. and you know, what frankly does the romney campaign get out of had? they might get a few votes around the margins. huntsman never really caught on. south carolina. there's not any end game from appearing with him down here, jessica. also, you know, the romney staff has also been very quiet about this. everything that eamericaned about why huntsman dropped out and yes decided to endorse romney has sort of trickled out from the huntsman side, not the romney side almost as if they don't want to give this guy

credit for running a campaign. the romney campaign put out a very brief brief statement today thanking huntsman for his service and his campaign. but it's not typically the kind of statement you see when the a candidate you know, gets an endorsement from the another candidate when they drop out of the race. it was pretty striking today, jessica. >> it was a surprising move all around, including the endorsement. peter, thanks you for the report and for breaking the story for us. peter hamby from south carolina. in a moment, we'll explore what certainly looks like a split between the republican establishment and the party's social conservatives. among those joining us, tony perkins, family research council. later, if you've ever set up an online account at zap po's shoe store, you need to i think ca your password.

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like a growingplpublican establ president of d.c., republican v strategist penny lee. here with me. talked about, love lost between romney and terry, you for. people would ask if and i. huntsman is to endorse hes the guy who's got thepoint. it is a bit of anhink romney's . this is a was a blipt and move touth carolina on saturday. you, what's the on the one hand, single digits in so it would have almost no ef to add to the perception that hr m to becomenominee, something i a practical standpoint, i don't the race. although i tnk that before the vote in could open the door for other social conservative candidatest know what? we need to social conservative vote because up, there's actually more going

conservative candidates than there are to that door. >> there's -- of what jon huntsman said today. >> thisegenerated into anand personal of this mes essentially let's wrap up done to mitt romne number of people. so democrat worried thatthan expec you know, it wasn' leaving standing ieft. think santorum. wh a going to going to continue to that can only be to the advante it will continue to bring as he continuing to hecause a lot of till left what does t time see where he's going to s make this greaterpp nomination. >> tony, dng further to the rigo if he's going to again, if you add up a has,nd r romney has. i thin and then to win same challenge thathad. >> on what iss?e. there's a trust fago, he ran vey issues. he worked very social conservat

making enough progress, to critics who are saying he might flop back the other of it is is going surrounds himself. maybe it's the is going to and so with it. they'r about your meeting over tethere was some c meeting that weekendntorum. a statement came out attened the meeting s in effect there was no consensus who came out, sin fact. so, whatcharges -- go the only the te it was not a there was a 75% ofeir preferenc. it was notimply their statement today and tomorrow and you're ge endorsements flowing from that that, the support there of the question t taxes. new assault incause mitt romney rele >> i think mitt ro and the whet gingrich or rick santoly, there's only one other grab for

next race gets extremely expensive for folks that don hd that again is lot . the social consedeserves. people are their faith in god, not about w going to b thing about this next election andbar. i think whoever the nominee uni these differentnovember, we have give it our best penny, do youa making you pleased w better it is for ust deliver wh. end fighting always unexpected sometimes, soage will play out, but strong anda loud micro pm. >> all right. joining us tonight. on toshowing infrared ng to on toshowing infrared ng to showing survivorsp that guiltp

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a closer loork at new video to cnn. this was shot by the italian coast guard in the hours after the cruise ship capsized over the weekend. tom foreman is here to talk more about it. >> i think what's important, you see the people still on board there, this is important visual evidence that will back up what they get from the black box of the ship which tells us importantly, how much this ship had listed or tilted in that period of time because a lot of people out there are saying it is astonishing how quickly the ship started leaning over and how far because these are designed to not do that even in a catastrophic accident, so this is the first visual evidence of what it looked like at that moment. we know there are people still on board, so they'll be able to measure the angle, match it up with the block box and it will

be further evidence of where they stood at this point. tells us the impact. zbh thank you. and news we need to know now. >> catching you up, on this martin luther king holiday, president obama and members of the first family volunteered at a washington school. and zappos says everyone needs to create a new password. hackers gained access to 24 million customers names, e-mail addresses, actual addresses and partial credit card numbers. and if you're late to work once in a while, you have plenty of company it seems. a survey for career builder shows 27% of u.s. workers are late at least once a month. 16% are late at least once a week. the most common excuses, traffic, notn bad excuse

ups, someone thoughtperson wer tox. >> finally, my favorite moment frs the en ry depp if he was drugs. >> be you on recre i'm joking.