so clearly they are just outraged by this react. but the university saying it's on him. >> sunny hostin. thank you for joining us. we'll continue to cover the story live. thanks. >> top of the hour. i'm martin savidge in for brooke baldwin. unfolding right now, protesters causing a stir outside the u.s. embassy in cairo, egypt. we're told more than a thousand people were there at one point. some storming the walls along the embassy's perimeter. they have torn down american flags and replaced them with black flags, flags with islamic emblems. egyptian riot police on hand to protect them. the protest police upset over a move that they consider an insult to the prophet mohammed. cnn is on the ground. we'll take you there coming up. but first.

the nation takes pause. september 11th stopped being a date on the calendar and became the most tragic and transforming moment in recent history. terrorists killed 2,977 people in an attempt to bring down the united states. but the massacre only gave rise to a stronger national spirit. one that will always remember those lost and one that cannot forget why or how they were killed. throughout the country people are reflecting at tributes and memorials and here are some of the moments at the site where is the four airliners struck in 2001. new york, the pentagon, and shanksville, pennsylvania. ♪ >> my father, james amada. love you dad and miss you every day. >> and my father.

♪ this is never an easy day. but it is especially difficult for all of you. the families of nearly 3,000 incidents who lost their lives. your mothers and fathers, your husbands and wives, your sons and your daughters. they were taken from us suddenly and far too soon. >> know that the entire nation, entire nation, joins you in mourning the loss of your loved ones. we are honored by your presence, and just as your loved ones are

heros forever, so are all of you. in trying to attack our strengths, the terrorists unleashed our greatest strength, the spirit and the will of americans to fight for their country. >> i hope it gives you some solis knowing that this nation, all your neighbors that they have not forgotten. they have not forgotten the heroism of your sons, wives, mothers, daughters and what the did for this country is still etched in the minds of not only you, but millions of americans.

>> it's a difficult day. and on this day of reflection also comes welcome resolution involving the national september 11th memorial museum. the budget dispute has finally been settled according to new york mayor michael bloomberg. his predecessor, rudy giuliani, who was running the city 11 years ago, we all know that, is more than eager to see that site open. >> i hope it gets done. somebody has to feel a sense of urgency about this. i do. i was here. i wish everybody involved in this would have the same sense. this is not a memorial, really. pearl harbor is a memorial. this is an ongoing war by extremist terrorists who want to

come here today and do the same thing they did 11 years ago and what they did in 1993. >> of course, rouge and the survives of those lost on september 11th had been longing to see the memorial and the museum fully complete. joining me on the phone is the sister of a new york firefighter who died trying to rescue others on 9/11. thank you very much for joining us. i know it's 11 years removed, but i'm sorry for your loss. i know you're at the memorial now. is that right? >> we just arrived home. we were down there all day today. we arrived down there at 8:30 this morning. we've just come home now to get a little something to eat. >> what was going through your mind while you were there? >>. >> well, i woke up and looked in the sky. i take to where my brother had climbed to that day in the north tower. he was a probation firefighter at the ten house, which was the

fire house of the world trade center, and i picture the spot where he may have reached, and i just contemplate, you know, the moment that he left my life, really. i think about him, and i miss him still so much. >> well, it's a wonderful way to be remembered. what do you make of all the problems that have kept this memorial museum from opening? >> well, it's amazing reflecting back on the 11 years that have gone by and the process and having being involved in it and and that's how i would try to say. we were never really -- we never felt really part of the process. we felt the politicians and the community boards and the people had more power than just the regular family member who is at home thinking about the person who died, and we always had ideas about what we would love to see at ground zero.

my mom always thought there should be something down there when we went to the plaza. you would feel that something had happened there. that it wasn't just a park with waterfalls and trees. we had always wished there would be something tangible there, like the steel or the damage. we really wish that the human remains would be there a the site to command the respect that that site deserves. >> let me interrupt you. that's a very sensitive issue and a point i want to bring up in our conversation. and that's it. they suggest that people had been treating this memorial with the waterfall and grave plaques like a playground or park. people were splashing water on their faces to cool off, sitting on the names that were carved. you don't see this at the oklahoma city memorial. does this anger you? >> it makes me want to cry. ground zero is so important to

the whole world. and it should be so important for the generations to come. and it is so true that right now it's a beautiful park for people to visit. and it's not their fault. sometimes when you're in amongst the trees and you hear the sound of the water, it's not reminding people of what really happened, the true horror of the day. that's why family members, we wish there was something meaningful there, that when people came there it would just command their respect. we truly feel that the human remains being at street level would command that are threspec. when you go to pearl harbor, you really feel there. right now there's nothing there. unfortunately from the start, the site seems to be sanitized of what happened on 9/11. and that is what is cause iing disrespect and people putting their children up where the names are. people have no connection to the

names. if there were little photos of the family members. if there were little photos of the children. if children saw like the faces of the little children that died that day, it would speak to people. right now it's just names and waterfalls and trees, which for many people that's not enough to conjure up in their hearts what happened here that day. and there's people coming from all over the world that didn't directly experience it. so they need to have something tangible at street level. now buried below in a museum. they need something at street level that really brings those memories and those feelings to mind as they're standing there. and the memorial is at street level. that's that's painful for a lot of families. right now it looks like a beautiful park. and we wish something was there at street level that would command that respect. >> rosalie, i hope you and your family are able to find peace in time. and i also hope that all of us will come to this love and respect the memorial that takes the place of the building that was once there.

thank you rr much for joining us today. >> thank you, martin. the museum is not the only september 11th structure facing controversy. let me tell you about howard ludwick, h lost 658 employees on 9/11. and he tells wolf blitzer the name of the new building should be changed. >> howard, describe your feelings about the new one world trade center. it's now the tallest building in new york. >> look, i think it's important to rebuild. i just find it personally -- i find it odd that they would fame it one world trade center. frankly if they named it any other name i would think -- you know, the memorial is beautiful, but i don't know why they don't change the name. that seems so odd to me since the building i worked in was never called the north tower. it was called one world trade center. >> so you think they should change that? are you going to try to change that? >> i'm telling you, i'll tell

anybody who wants to know. change the name. it's just weird. >> the full interview with howard lutnick and rudy giuliani tonight here on cnn. and as both the president and mitt romney take time to visit the members of 9/11, new polls suggest an interesting and surprising turn in the presidential race. we'll have that, plus this -- how does one principal see the teacher strike in chicago? >> it's reprehensible. >> you're about to hear how the picket line is responding. plus, his thoughts tanking. some are calling for his exit as ceo. but just a short time from now, facebook's mark zuckerberg answers critics in public. and as syrians run for their lives, one of hollywood's most recognizable stars visits with those forced to flee. there are a lot of warning lights and sounds vying

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mitt romney. if you haven't, here it is again. the president is leading mitt romney by six percentage points. they were dead even one week ago. now wolf blitzer is here in washington. nice to see you. if you look deeper into the poll, there's some other remarkable trends that are emerging. let's take a look at two in particular. they are first, who is more in touch with the problems facing the middle class. on that question, obama leads romney by 20 percentage points. 57% for obama. 37% for mitt romney. and then now this. the choice for president among men. in the span of a week. obama has turned a 12-point deficit into a one point advantage over mitt romney among american men. so, wolf blitzer, what is going on here? should team romney be running around with their hair on fire? >> well, not necessarily their hair on fire, but they should be concerned. what happened is it shows that conventions do matter.

that it's not just fun and games going on. they do have an impact. before the democratic convention, these two campaigns were neck in neck. they were both at 48%. and now you see a six-point lead for president obama coming out of the convention. people like what they saw at the democratic convention despite the disappointing jobs number. it's a good sign for the president. remember, there's almost two months to go before the election, including three presidential debates, one vice presidential debate. so if i were the democrats, if i were the obama campaign, i would by no means be corking champagne bottles or anything like that. this is going to be a tough race. and as important, as you know, the national numbers are, likely voters or registered voters. what is so much more important is the numbers are specific. half a dozen, eight or nine battleground states like ohio and virginia, that's where the

election will be determined. and what happens nationally is not always reflective of what's happening in those states. >> yeah. we're waiting to see if this is a bump or a trend. so let me follow up with this. the democrats have signaled they are about to target romney for not paying tribute to u.s. troops in afghanistan during the speech at the republican convention. here is romney a short time ago speaking in reno, nevada, to a national government association. >> less than two months to go before election day, i would normally speak to a gathering like this about the differences between my and my opponent's plans for military and for our national security. there is a time and place for that. but this day is not that. it is instead a day to express gratitude to the men and women who fought and are still fighting to protect us in this country. including those who trace the terror to that walled compound.

and the s.e.a.l.s who delivered justice to osama bin laden. >> so that's mitt romney saluting the troops. let's get back to our poll. it shows romney is trailing barack obama by 12 points on the topic of which candidate would better handle foreign policy. obama 54%, obama 42%. again, is this a big problem for romney. i think we tend to think of republicans as strong in defense and strong in foreign affairs. so what are the democrats doing that the republicans are not? >> i think one of the things they did successfully at the convention, the democrats, is highlight the fact that president obama gave the order to the navy s.e.a.l.s to kill bin laden. that's resonated with potential voters out there. mitt romney was very smart to thank the military, to thank the troops. go go out of the way to hail all of them. there are 80,000 troops in harm's way fighting a war in afghanistan even as we speak right now.

it would clearly understate on the part of the romney campaign to not mention that, and thank them specifically for their service in that acceptance speech at the republican convention in tampa. but they're moving to try to fix that. on national security, it's sort of, your absolutely right, normally the republicans almost always do better on national security. military related matters than the democrats do. and in this particular case. at least as of right now. the democrats and the president are going better. >> that's what makes politics so dog gone interesting, and we're glad to have you there to help us. wolf blitzer, thank you very much. well, when it comes to the economy, death is on the minds of many americans, and as your questions come to us, we answer them. here's poppy harlow. >> hey there. at the help desk we're talking about student loans. such a hot button issue these days. a lot of folks asking me about this. joining me to discuss, donna rosato and brian mack take a

listen to this question. >> i'm 20 grand if student loans. i want to know if the government has any plans to help me out in the future. >> this is a big question. will there be more help or less help in the future? >> there's a student aid and financial responsibility act passed. as of july 1st 2010, there's no more middleman between the individuals and the government. july 1st, 2014, your income in terms of how much you have to pay back towards your loan. the pell grants also has additional assistance for training for individuals to go in and get additional jobs from community colleges. besides all of that, the best way to help yourself is make sure you pay your bills on time, consolidate your debt, if possible, and make sure you have an organized plan to make sure you're making the payments every single month. >> and a lot of young folks it's hard because they don't make a lot of money when they come out of school. one thing i do know in the federal loan is you can get on a

payment plan more adjusted to what your income is. it stretches out the terms of the loans. and in you're in certain fields and you become a teacher. >> forgiveness. >> they'll pay some of your principle. and that's a positive thing, too. >> a big concern, though is with the deficit, the crisis in this country, are some of the programs going to get cut back? >> yeah, that's a real threat. we don't know. >> thank you, guys. appreciate it. if you have an issue you want us to tackle your can upload a video to ireport.com. >> as facebook stock tumbles, some experts have called on mark zuckerberg to step down as ceo of facebook. just a short time from now zuckerberg is expected to speak publicly, and he could address those concerns. we'll take you live to san francisco next.

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it's a big day for facebook watchers. the ceo is set to speak shortly at a tech conference in california. this is a big deal. mark zuckerberg has been pretty much invisible since the disapointing public stock offered earlier this year. in may facebook shares went public at $38 a pop. but now as you probably know, as of yesterday's nasdaq closing, facebook is down 51%. this after all the hoopla on wall street that zuckerberg's facebook is the next big thing for investing. so cnn's dan simon is at this conference center where zuckerberg is going to speak. there's a lot of attention being paid to this one attention here.

are they looking for blood? are they looking for an explanati explanation? what do they want? >> maybe all of the above. i'm not sure one talk can give investors the hope they want. we are at a technology conference. this is called tech crunch and in about an hour and a half from now mark zuckerberg will take the stage. and you have to believe that the first question will have to be about the stock price. you put up the numbers. it's not been pretty. the stock loss 50% of its value since the debut. is he going to say the stakes were made? what can he do to change the confidence among investors. the other thing is the long term strategy of facebook. there's still strategies on how facebook is going to do in mobile strategy and advertising strategy. those two things are combined.

when facebook first got going several years ago, all the adds were on the desk top. now 50% of facebook users are going to mobile phones to access the site. and there's limited real estate to serve up ads. because more and more people are going to facebook on the phones and android, how does facebook get advertisers on the platform? people will be listening to his thoughts about that very closely today, martin. >> they are. and i think it will be well beyond the audience at the tech seminar there. so who is he really trying to reach out to? >> well, i think he's trying to reach out to investors. in some ways the things are totally different. he wants to tell users the product is the most important thing. at the same time, he wants investors to know that, yes, the stock price is important. for some people zuckerberg in some ways has rubbed them the

wrong way in the sense that maybe they feel like the stock is not a huge priority on his list and i think they want to get that from him. second, employees of facebook will watch that closely. i'm told this as affected morale to some extent. a lot of people are waiting for the big payday, and they're not getting it. so they're going to watch this as well. >> there's certainly going to be a lot of people looking for answers. maybe they'll hear some this afternoon. thanks very much, dan simon. turning to another subject, helping the volunteers and the b responders of 9/11. up next, details on the legal victory for those who heroic actions left them sick. ave to u. i am probably going to the gas station about once a month. drive around town all the time doing errands and never ever have to fill up gas in the city. i very rarely put gas in my chevy volt. last time i was at a gas station was about...i would say... two months ago.

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i found the next story interesting. there's a new survey that

suggests that memories are just indicates of memories of september 11th and the attacks are fading. usa today reports that nearly 70% of americans say they are somewhat or strongly agree with the statement that i have moved on from september 11th, according to a new american poll survey. why? because they're still suffering the effect. still sick after helping in the cleanup, even now, 11 years later. federal help authorities will make a difference in helping them heal. they have it covered to people exposed to toxins at the world trade center. joining us now is senior correspondent elizabeth cohen. let me ask you this, why is this decision so important for somebody? >> because these workers who work at ground zero, they've been fighting for this for

years. until this point, they're told you don't know that your cancer came from work at ground zero, and so we're not covering it. so this is a stunning reversal. it was just last year they were told they weren't going to get covered. late last year there was a study that came out with firefighters. they found the ones at ground zero were 19% more likely. 19% higher incident of cancer than the people who didn't work at ground zero. you can't prove they got the cancer at ground zero, but it puts more evidence in that direction. >> i remember it very well. i was there covering it. from the city to the epa, the air is clean, it's okay, it's safe but we now know that wasn't the case. what was so toxic at the site? >> it wasn't just toxic, but it was toxic and unprecedented.

you have a mix of jet fuel, asbestos and other materials because the jet fuel was so hot. if you ask a doctor or researcher what does that do to someone, they wouldn't know what to say because we haven't seen the mixture before. so it's not completely clear what breathing that in can do. these workers didn't say, oh, yeah, sure, i'll come down and help. but first give me a mask. they just went. so many of them were not wearing masks. the ones wearing masks, we don't know if it protected against this toxic mixture. >> you mention this decision, for some it's too late. >> it is too late for some. two years ago i interviewed a man named givon thomas. he had a rare cancer. he had worked at ground zero. he was getting nothing at that time. he was a man who really needed

the money. he had to leave work because he was so sick and sadly he died. we called the lawyer who worked on the cases and says will the family get money? hen they said those are details that have to be worked out. >> the names in most cases that we'll never know. >> that's right. and up next, we'll take you live to egypt where protesters are causing a stir on the the outside embassy. some have scaled walls and torn down american flags. we'll have an update. trust me, this is new bayer migraine. [ male announcer ] it's the power of aspirin plus more in a triple action formula to relieve your tough migraines. new bayer migraine formula.

the chicago teachers union is deep in contract talks today. in a statement just released, thedownon says, quote, it is not accurate to say both sides are extremely close. that's on behalf of the board and mayor emanuel, we have a considerable way to go. but even though this is a debate centered in chicago it might as well be in new york or los angeles or any number of major cities in america. the president of the american federation of teachers talked about why school reform is now a national issue.

zbr i think it's why communities should pay attention to what's happening in chicago. between the need to help kids learn how to apply knowledge, combined with the poverty increasing in this country, combined with all of the budget cuts, it has made situations all across the country really difficult for both parents and teachers, and a lot of that is playing itself out in chicago. >> but some people aren't quite so sympathetic to the teachers commands. yesterday i talked to steve perry, the founder and principal of a preparatory magnet school. >> the teachers are going to stay home. they decided it wasn't enough money in a community where the average family makes $47,000 in a city that has a $700 million deficit. where the murder rate in some years is higher than that in afghanistan for our troops, that

these folks are going to take it upon themselves and take a day of education away from children is reprehensible. >> their key sticking point, the security based on students' standardized test forms. >> this was a strike of choice. and it's a wrong choice for the children. really, it was a choice. we're down to two issues doing five months in negotiation. it could have easily been postponed. so they are continuing to talk. they are working through the issues. believe it was totally avoidable. >> in the meantime. parents and students can only watch and wait. 350,000 students are right now

not sitting in classes. for more on this debate, you can go to cnn's education blog. that's schools of thought. cnn.com/education. new legal trouble for gary giordano, suspected in the disappearance of this woman missing in aruba. an insurance company is now suing him. eak is when i was on maternity leave. i have retired from doing this one thing that i loved. now, i'm going to be able to have the time to explore something different. it's like another chapter. how did the nba become the hottest league on the planet?

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the primary suspect in the case of a missing woman is being sued over the life insurance policy he took out in her name. an american express insurance company has filed suit over gary giordano. he took the claim out on robyn gardner just days before the two went on a trip to rue baa in august of last year. gardner disappeared during that trip and has not been seen since. giordano claims she disappeared why the two were snorkeling. the aruban police let giordano go because they did not have any evidence to suggest this is a crime. so why is the insurance company filing a claim. before answer that, they probably have 1.5 million reasons why, but i want to hear your explanation. >> i was going to say that. but it's almost a preemptive strike at this point. because they say typically it takes about a year when a person disappears before someone can try to enforce the contract. this happened about a year arg. so the waiting period has

basically expired. and their point is, i guess, listen, this is an unenforceable contract. you weren't partners. you weren't married. you weren't otherwise related. you weren't business partners. you didn't own property together american express says in order for you to become the beneficiary of some sort of travel insurance policy, you have to have some sort of economic interest in the other person. and that just didn't exist at this point. >> so wait a minute. i've seen this document. and it's basically where robyn gardner signed and said i name as the person if, should i do, gary giordano gets the money. it wasn't that gary forced the signature here. it's her signature, by all accounts. how is it the insurance company can't pay up. why sue? they could just deny the claim, couldn't they? >> it's certainly interesting that you point that out, that he became her soul beneficiary. but his mother was the

beneficiary, should anything happen to him. but it will really come down to, i think, the definition of partner. if american express doesn't fight this battle at this point, how many other people are going to be -- are going to try to take out this kind of insurance policy on on a travel partner that they perhaps just met? . so i think it's preemptive certainly by the company but it will come down to that kind of partnership language. in this day and age, how do you define partner? i read the document as well. i don't know if it's clear to what the definition of partner is. this is a case i'm going to follow closely. i think ultimately it could have ramifications later on, not only in potential criminal charges against gary giordano, but just in the travel industry in general. >> at first i saw this as a sorry sort of case. but i can see now it goes well beyond gary giordano and we'll

see how it turns out. sunny hostin, thanks very much. less than two months before the presidential election and we'll give you a closer look. up next, a breakdown on how the president and mitt romney would change the tax code. dad's tablet... or lauren's smartphone... at&t has a plan built to help make families' lives easier. introducing at&t mobile share. one plan lets you share data on up to 10 devices with unlimited talk and text. add a tablet for only $10 per month. the more data you share, the more you save. at&t. [ male announcer ] red lobster's endless shrimp is back...

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all right. let's take some time to cut through the spin of the presidential race to let you know where the candidates really stand on where the candidates really stand on some of the most important issues facing this country. today, taxes. both president obama and mitt romney say they want a simpler, fairer tax code. but they have two very different ideas of what that means. here's cnn's christine romans. >> reporter: two men with very different plans for your wallet. mitt romney says cutting taxes will spur job creation. >> small businesses and entrepreneurs will be able to keep more of their money to build their business. >> reporter: president obama says it's time for the rich to pay more. >> i'm not proposing anything radical here. i just believe that anybody making over $250,000 a year should go back to the income tax rates we were paying under bill clinton. >> reporter: but just who is rich? that's where it gets sticky. >> we live out in california.

what's wealthy in the middle of north carolina isn't wealthy here in california. >> the question is, how much less tax should the poor pay? how much more should the wealthy pay? how progressive a tax system should we have? and there's no agreement on that. and there's no right answer. >> reporter: obama wants to raise tax rates on families making more than $250,000. he also would raise the capital gains rate to 20% and tax dividends as ordinary income for those making above $250,000. romney has called for cutting all tax rates by 20% and eliminating taxes on capital gains and dividends for families making less than $200,000. to pay for it he'll limit deductions, but hasn't said which ones. mortgage interest? we don't know. charitable giving? maybe. that's why some budget crunchers insist romney will effectively raise taxes on the middle class, something he denies. >> i will not raise taxes on the american people. i will not raise taxes on middle income americans.

we're going to make sure that meshes have the money to pay their bills. >> reporter: one strategy the two candidates agree on, cutting corporate taxes. the top rate is currently 35%. the highest in the industrialized world. obama wants to bring it down to 28%. romney to 25%. but hoi they pay for the lost revenue isn't so clear. >> they haven't said what they'll do to close loopholes and they haven't been explicit on how they would make sure that companies continue to pay taxes in the united states and don't just move their profits overseas. >> reporter: and none of this even addresses the fiscal cliff. nearly $500 billion in tax increase and spending cuts that take effect in january. unless congress and the president act, taxes will go up for more than 100 million americans no matter who wins in november. christine romans, cnn, new york. the same set of values that drive our nation's military are the ones we used to build usaa bank. with our award winning apps

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developing now, we are getting word of a protest against the u.s. embassy in cairo, egypt. we're told the protesters have

stormed the walls, torn down american flags and are replacing them with black flags bearing islamic emblems. the protests are over a movie the demonstrators consider is an insult to the profit, mohamed. wolf blitzer will have more on this coming up in "the situation room." as many as 72 people were killed in fighting across syria today. new video out of hama, a humanitarian crisis brewing for refugees who escaped the fighting and taken shelter in neighboring countries. actress and u.n. ambassador a angan angan angly jolie. sara sidner has this report. >> reporter: angly na jolie in

tents who have come over from syria, syrian ref fu gees. anjelina talking about one of her experiences she had when she went to the border with syria. she said it was an extraordinary experience seeing people come over the boarder and become refugees for the very first time. but what touched her the most were the children and the devastating stories she heard from the children. >> as a mother certainly the amount of innocent children that are reported dead, the amount of innocent children i've met here who are wounded and unaccompanied with their parents being kill and had now they're on their own, it's impossible to imagine any mother standing by and not stepping up and doing something to prevent this. >> reporter: now, of course one of the reasons she is here and here representing u.n. hdr is because unhdr wants to focus the

world attention on the syrian refugees. this crisis has been going on for more than a year now in the country. and you have tens of thousands of people now fleeing syria in other countries. and those countries are having to deal with the strain that puts on their fran structure. jordan already saying we are overcapacity. they have some 80,000 plus syrian refugees in the country and many more coming each day. they're saying things like water supply, their energy and their health care system are all being hit hard because this is a nation of just 6 million people and have such a huge influx of syrian refugees. they're saying they need help. they need donations to come in. they need organizations and the country to bring forth goods and donations to make sure that people have what they need. speaking of which, we were able to talk to several of the families living in the camp. they say that they simply don't have enough cold water to drink. they just left literally with the clothes on their backs.

there are children there born just days ago brought over the border. they all have lived in such a terrible fear. there's certainly psychological issues going on inside the camp as well. people very happy they're not having to worry about their lives being lost, but certainly dealing with very difficult conditions. a very dusty, dry, flat area. the tents that were once white are now covered in dust. they look more red than they do white. there are serious problems. people saying they're having issues with diarrhea. so these refugees really do need help. they really do need more. jordan is saying, look, we're at capacity. we need the international community to come forth and help out in this crisis. sara sidner, cnn, jordan. >> sara, thank you very much. before we leave you, let's show you what's going on in chicago right now where that teachers strike is in its second day. and a large protest taking place on the streets of the windy