why he says he is not a hero. a special edition of "starting point" begins right now. welcome to a special edition of "starting point," we are live from cleveland for you. i'm going to step out of the way, ask the camera to take a look at the house here on seymour street where these girls were held for ten years in captivity. just yesterday when we were here you could see that there were two flags that were hanging there on the porch. one was the american flag and the other one was a flag from puerto rico. i understand from one of the photographers here that yesterday they were taking down the american flag and they were going to walk away and leave the puerto rican flag there on the porch when the crowds erupted. they wanted that flag taken down, as well. and this morning we're here, this investigation still under way. we still don't have charges. but we are waiting that today. we understand that after 48 hours we should be hearing something, so at some point

today, we will find out what this living hell was for these three women that they had to endure inside the home here right on seymour avenue. so, federal investigators have been turning this house inside out ever since amanda berry, gina dejesus and michele knight's stunning escape on monday. they're not revealing yet what they have found inside the home. today, fbi agents will question kidnapping suspects pedro, onil and ariel castro for the very first time. the brothers could also be criminally charged today. and amanda berry, whose chilling 911 call brought an end to this decades-long ordeal, is finally getting the chance to reconnect by phone with her grandmother and other family members in tennessee. listen to this. >> hello? >> amanda. >> yeah, grandma. >> how are you? i'm glad to have you back. i thought you were gone. >> nope, i'm here.

>> i'm here for you. >> thank you so much. >> the little girl is your baby? >> yeah, she's my daughter. born on christmas. >> i thought about you all this time. i never forgot you. >> and for the very latest on the investigation and what we're learning about the suspect let's go right to martin savidge. he's live from the county justice center where the castro brothers are being held, and we understand they're going to be questioned today. you are a native from here. what are you hearing? >> good morning, zoraida. you're right. questioning today on two fronts. you're going to have the federal level, the fbi, but also the local level. they work in partnership here. that's something the fbi stresses. we're hearing it's going to be perhaps officers from the sex crimes unit and that, of course, gives you an indication of just where, what direction this investigation appears to be going. it's focused on two fronts, one

of the suspects in custody. two, the house on seymour. investigators scour the home on seymour avenue searching for evidence in this house of hoars. throughout the day and late into the night, fbi agents meticulously search. removing the front door. searching the crawl space. carting away a red pickup and a jeep. at one point bringing in a cadaver dog. it's not known what, if anything, the dog found. the fbi taking the lead in the search. >> this is just the tip of the iceberg. this investigation will take a very long time. >> reporter: the three suspects, 52-year-old ariel castro, his brothers pedro and onil, behind bars. they'll face more interrogation today. authorities have 48 hours to file charges. and that window closes later tonight. in the neighborhood, residents are still celebrating the jubilance tempered with shock and disbelief. >> unreal. and i know who lived there and they brought cameras to his

house it was like i turned white. my wife told me, what's wrong, are you okay? i was like, i was dumbfounded. >> reporter: away from the cameras amanda berry, gina dejesus and michele knight, the three women who endured a decade of captivity trying to piece their shattered lives back together. >> this is a miracle. a very, very large miracle, and we're all excited. >> reporter: and in tennessee, amanda berry's grandmother got a very important phone call from the granddaughter she hasn't seen in years. >> hello? >> amanda. >> yeah, grandma. >> how are you? >> reporter: a giant step to try to close the door on this house of horrors. that's a very specialized team going through that house on the part of the fbi evidence gathering team. up to two dozen agents, all brought from across northern ohio to do it. zoraida?

>> martin i know that we don't have any details about what they found in there but you did allude to earlier that there would be gruesome details. can you explain that? >> yeah, that's coming from a couple of sources. for one, i know a lot of officers, they've been hearing that, as well, and the initial sort of debriefs that have been taking place. but also from neighbors. it's the neighbors that are really troubled by this. because they say, look, we saw these warning signs. one neighbor in particular who says she saw one of the girls naked in the backyard being forced to get down on the ground and other indications that things were not right. the neighbors say that they notified authorities, that calls were made and the police did come out but apparently knocks on doors didn't get any answers so the police left. many feel that if the police had taken them seriously, these young women could have been rescued years earlier. zoraida? >> and really a lot of neighbors in that particular area, a lot of the folks who live in that community, feel that way, right? they're very frustrated with the police department. >> they are, and it remains to

be investigated. so we shouldn't jump the gun on who is right and who is wrong here. there's no question, many in that neighborhood are troubled by the fact that for ten years this could go on and it wasn't discovered. and why is that? and so a lot of soul searching happening. >> all right martin savidge live outside the courthouse. thank you very much. cleveland dish washer charles ramsey is being called a hero for his role in rescuing the three women and a child who were held captive for years. he also has become a viral video star for his very lively description of everything that happened. in an exclusive interview, ramsey tells cnn's anderson cooper that he has had a hard time sleeping after setting those women free. >> what does it feel like to have been living next to this for a year? >> see, that's why now i'm having trouble sleeping. see, up until yesterday, the only thing that kept me from losing sleep was the lack of

money. you hear what i'm saying? >> mm-hmm. >> so now that that's going on, and i could have done this last year, not this hero stuff, just do the right thing. >> we're going to hear more of what charles ramsey had to say to anderson cooper coming up later this morning on "starting point." and what do we know about the home where these women spent the last ten or so years of their lives? tom foreman takes a closer look at the neighborhood, and the layout of that house. >> reporter: what do we know about this house? not much. we know that the neighborhoods didn't pay much attention to it. simply because it seemed sealed a whole lot of the time. some of them, in fact, thought that maybe no one even lived here. but occasionally they saw things that attracted their attention, and made them wonder what might be going on, including the appearance once in awhile of a woman in a window that's right up here on the house, peeking out, that happened a few times,

spotted by a neighbor, until that window was covered over. inside the house, also a big mystery. we know that there's a small living room right up here to the left as you come in. that's where this man kept his musical instruments. his bass guitar and his amplifier. just beyond that was a small dining room, then the kitchen was back here. the house has four bedrooms. we believe all of those are up here on the second floor, along with the one bathroom for the house, which we think is back in that corner. but of particular interest here is the basement. many people have speculated about it. in this area, the ground is very soft. so basements are typically built smaller than the house above them. this one may be only 15 feet by 15 feet, something like that. it would have a furnace in it. it would have a water heater in it. and almost without exception, in this part of that city, it would have some kind of leakage. it would be a dank, damp, cold, miserable place for anyone to be held. and yet a place where you could

call and call out for help and likely no one could hear you. john, zoraida? >> hmm. so many interesting details coming out of there. some of his friends who were musicians who had actually entered the house then, they said that they never suspected anything. jaycee dugard was held captive for 18 years and she says the three women who were abducted in cleveland can't let that experience define them. dugard was 11 years old back in 1991 when convicted rapist phillip garrido and his wife nancy shocked her with a stun gun and held her captive for years in california. jaycee and her mother appeared in washington last night to accept awards from the national center for missing and exploited children. >> thank you. for tonight. and i want to say what an amazing time to be talking about hope with everything that's happening. i'm a little emotional as i stand here in front of you today.

another miracle happened yesterday, and three girls are alive. >> isn't that incredible the timing of that? and she gets to share her perspective as well. jaycee dugard said the women rescued in cleveland need the opportunity to heal and connect back in to the world. and for everyone to give them the time to do so. and now we're not getting too far from this story. we are live here in cleveland, and we're going to bring you much more throughout the day on cnn. all of the details, as we get them. john berman has the rest of today's top stories. he is -- stories, he is in new york. >> thanks so much, zoraida. we're also following new developments in the boston marathon bombings. the dilemma over what to do with the remains of tamerlan tsarnaev continues this morning. protesters have been demonstrating outside the funeral home where his body has been taken. tsarnaev's uncle is asking the government now to help find a solution. cnn's paula newton is live in boston this morning. good morning, paula.

what's the latest? >> good morning, john. many still asking what could that solution possibly be? you know, it's been six days and tamerlan tsarnaev's remains are still at that funeral home in limbo. some say we could see a resolution in the next few hours, but it seems that the preferred option, for his remains to go back to russia, could still be a difficult one. the body of tamerlan tsarnaev is still at this funeral home. his resting place has been so contentious, worcester police are now trying to broker a way out, meeting with the funeral director and tsarnaev's uncle. but it's clear, there is no simple solution in sight. >> i don't think he's going to specifically target massachusetts. i think he's just trying to reach out to anybody or anywhere. >> reporter: the mayor of boston vows tsarnaev won't be buried in his city. >> it's not dignified to put him in boston. he's not from boston, he's from

someplace else and he needs to go gak to his homeland. >> russ san tsarni, his uncle, knows his family would like his nephew's remains returned to russia. it's unclear if russia would accept his body for burial. and the bizarre set of circumstances involving tsarnaev's remains has been hurtful to some. the family of brittany loring says they are trying to put the whole thing out of their minds, concentrating instead on their sister and daughter, a bombing victim trying to recover from leg injuries, and a skull fracture. for brittany, a difficult road ahead. rehabilitation, how to pay for medical bills. they say that's where the attention should be, on the victims. >> to hear that people are trying to block his remains from being buried, i have mixed feelings about it. i try not to think about it, though, because it's not -- it's not anything that my energy is going to help. >> the frustration here, john,

many are wondering why is this still an issue? we're on day six, that uncle, ruslan, was there for at least a couple of hours yesterday at that funeral home. we will let you know when we have word from there today that they might be able to announce where those remains are finally going to end up. john? >> i'm sure the families in boston would like to see it resolved very soon. the families of the victims. paula newton in boston, thank you so much. so a political comeback for the ages. after the affair, after the infamous hike on the appalachian trail, mark sanford is back. the former south carolina governor won his old seat in congress in a special election. our national political correspondent jim acast to has been following it all. he is live in charleston this morning. good morning, jim. >> good morning, john. it was a long and winding trail but mark sanford appears to be out of the woods. he is no longer the former governor of the appalachian trail, as you put it, he is now congressman-elect sanford. >> some guy came up to me the

other day and said, you look a lot like lazarus. >> reporter: once left for dead in the political wilderness, mark sanford blazed a comeback trail that will take him all the way to washington. >> i just want to acknowledge a -- a guy not just with second chances, but third, fourth, fifth, sixth, seventh, eighth chances because that is the reality of our shared humanity. >> reporter: sanford captured a vacant south carolina congressional seat by a decisive margin, overcoming a scandal that nearly destroyed his political career. the extramarital affair with a mistress from argentina that he once falsely claimed was a hike on the appalachian trail, may finally be behind him. is this redemption? >> yeah, i think we're always on the search for redemption. i think that this certainly political redemption. we'll see where things go from here. it's less about that than it is about the second chance to make an impact in washington, d.c., where i think impact is desperately needed. >> reporter: if sanford's life

has at times seemed like a trashy romance novel this latest chapter has been a real page turner. for some voters all was forgiven. >> he who is without sin cast the first stone. >> reporter: others, not so much. >> i don't like him, i don't trust him, i don't respect him. >> reporter: but it wasn't enough to help san ford's opponent, elizabeth colbert-busch, sister of stephen colbert, in this conservative district. >> i will continue to fight for all of you in south carolina. >> thank you as well for being here, love. appreciate it. >> reporter: as for sanford, his personal life is also on the mend. his mistress is now his fiancee. a chapter she's keeping private for now. >> it's mark's night. thank you so much for everything. but it's his night. so i hope you understand. >> reporter: people are going to want to know, can we trust this guy? is he going to let us down? >> you asked that question before and you're coming back to the same question and i give you

the same answer, which is that the trust is -- >> and mark sanford could be sworn in as early as this week. but democrats are already mocking his comeback. one top party operative said he should be placed on the foreign affairs committee. if you get that one. but sanford is getting the last laugh. he won. but in the words of one voter i talked to yesterday, john, if he messes up again, god help him. john? >> all right, our thanks to jim acosta with a beautiful look at the low country right behind you. jim acosta in charleston, south carolina this morning. bottom of the hour we're going to hear from congressman-elect mark sanford. we will speak to the congressman-elect live. other news now, overnight a southwest airlines flight diverted because of several unruly passengers on board. the flight took off from orlando and was headed to providence, rhode island. but late last night it diverted to charleston international airport. three passengers, we are told,

were disruptive, unruly and failed to follow instructions from the flight crew. we're told they are now in 23ib custody. amanda knox, labeled a seductress, ice queen, killer, insists she did not murder her roommate meredith kercher during their year abroad in italy. knox talks about what she's been through in her new book and during last night's cnn special amanda knox the unanswered questions our chris cuomo asked about kercher's loved ones and their need for justice? >> but if the bottom line is, if they want a retrial what does it mean about how they feel about you? >> it means they think i'm guilty. and i know this. and -- i mean, they -- they are grieving the loss of their family member. and they deserve to have every answer. the idea that someone knows what happened or was a part of what happened and isn't saying

anything, is maddening, i understand that. but it's not -- i'm not responsible for what happened. i didn't do it. i wasn't there. i don't know anything more about it. >> knox said the prospect of going back to italy to face trial again cripples her with fear. ahead on "starting point" we could hear damning information today about the attacks on the u.s. consulate in benghazi. will today's hearing back up gop claims that there was a white house cover-up? we'll have a live report next. this might get bumpy.

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congressman who is involved in preparing for this hearing told me that they've saved some surprises for what they hope will be a blockbuster hearing today. but it's those surprises that are making democrats very unhappy. house republican sources insist their state department witnesses will reveal new information about the stakes before, during, and after september's deadly benghazi attack. and bolster gop claims of an obama administration cover-up. >> whistle-blowers are courageous to come forward, and they're essential in a case like this. >> reporter: a star gop witness is gregory hicks, the second ranking u.s. diplomat in libya at the time of the attack. hicks will say administration officials knew from the start the attack was not what they publicly suggested, spontaneous demonstration. i think everybody in the mission thought it was a terrorist attack from the beginning, hicks told investigators. that goes to the heart of the central republican question about those infamous administration talking points about the attack. who stripped out references to al qaeda and why? republicans call it a political

decision. a fear of stepping on the president's campaign message that he crippled al qaeda. >> we want to find out who made this decision, who made the decision to change talking points in a way that caused the american people to be lied to. >> reporter: then there is the military response. hicks will say military personnel were ready to board a libyan plane to benghazi to help americans under fire there, but were ordered by superiors not to go. >> they may not have arrived in time to save lives, but at the time the decision was made, the decision was wrong. >> reporter: who made that decision? >> we want to find out who made this decision. >> reporter: democrats warn it will be a partisan show. >> we have been iced out. >> reporter: the committee's top democrat complains republicans won't let them talk to one of the whistle-blower witnesses, a counterterrorism official. elijah cummings called that unprecedented. >> everything that i've seen so far with regard to this investigation shows me that it is a one-sided investigation, and it leaves me sad, really. i just know that we're better than that.

>> reporter: the committee's top democrat insists he, too, was interested in getting answers to what happened and why in benghazi. but he says the partisan way republicans are handling it, quote, makes the work product of the committee questionable. john? >> all right, dana bash in washington. those fireworks coming today. stay with cnn for special coverage of today's benghazi hearing beginning at 11:30 a.m. eastern time. ahead on "starting point," next, we know the hero neighbor who helped rescue those three women in cleveland is a big fan of mcdonalds. how the company is reacting. we'll tell you all about that next. you're watching "starting point." everyone's retirement dream is different;

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♪ lennox. innovation never felt so good. welcome back to "starting point." "minding your business" this morning, a new record for the dow industrials, closing above 15,000. what's more impressive, these are for the year, folks. the dow is up almost 15%.

the nasdaq and s&p 500 posting strong gains. it is only may. a very strong start to the year. futures slightly lower right now. companies slowly getting smart about reacting to news of social media. mcdonalds reaching out to charles ramsey who is being called a hero for helping to rescue those kidnapping victim. this tweet. we salute the courage of ohio kidnap victims and respect their privacy. way to go charles ramsey, we'll be in touch. it's so interesting they've been so careful, john, many times when a corporate name is tied to a big news story, not of their own doing, they try to step back, but in this case stepping forward. how many times did you hear the word mcdonald's in the past three days? >> a lot. christine romans, thanks so much. ahead on "starting point" we're going to look at the latest on the investigation of the three women rescued from captivity. why cleveland police are reviewing the 911 call amanda berry made and the dispatcher on the other end. then, redemption for mark

sanford. we will speak live with a congressman-elect about his big win in south carolina. you're watching "starting point."

welcome back to a special edition of "starting point." we are live in cleveland, inside a house of horrors. a lot of questions this morning about the three women who made a dramatic escape from captivity after a decade trapped inside that cleveland home. fbi agents have been going through every corner of that house since amanda berry, gina

dejesus and michele knight managed to break out on monday. but they are not yet shedding any light on what the women endured inside of that home. later today kidnapping suspects, pedro, onil and ariel castro will be interrogated by federal agents for the very first time since their arrest and the brothers could be formally charged by the day's end. the castro brothers are being held right now in the county justice center in cleveland, and that's where martin savidge is standing by. where does the investigation stand at this hour, martin? >> well, just as you point out, zoraida, it's really focused in two different areas. but of course in the same case. the first being the three brothers now in custody and finding out what they know and what they're telling authorities and they're going to be investigated both by the fbi and by local authorities and i'm told it's members of the sex crimes unit. if that's true then that would indicate that this investigation is going on a certain path. then on top of that there was the focus at the home. there you have a very specific fbi team up to as many as two dozen agents that have been brought in from across northern

ohio. specialized in prospecting, i guess you could say, all of that evidence, a decade or more of material inside that home. they've collected things like the front door, famous because that's how amanda berry was able to escape. vehicles in the backyard. on and on and on. so you know, you've got the house that's being looked at. and of course the suspects are being looked at. what we will look for are the charges that are expected later today. >> you know, martin, as you were talking i'm looking over my shoulder and from our vantage point we can see a lot of police officer cars, sheriff's cars, we can't see behind the home so we don't know if there are fbi agents and their vehicles behind that particular home at this hour but there is another investigation that's happening right now and it's the 911 dispatcher who spoke with amanda berry we understand is under review now. there was a lot of criticism because we've heard that 911 call repeatedly and a lot of folks were really distisched by the fact that the dispatcher did not stay on until police

arrived. >> right. there are a lot of people. i was hit with that right away, friends told me, hey, did you hear that call? remember, 911 operators are trained in a very dispassionate way to deal with a lot of information coming in. should be pointed out that the first officers, i believe, arrived on scene within two minutes of the call. so the dispatcher did get people moving which is exactly what you want. ending the call early, that is a problem. the city put out a statement they are investigating and one of the issues they said they were looking at was specifically that, that maybe the caller, the 911 operator, rather, ended that call too abruptly. but they also point out help was received, the women got freed. the job was done. >> you're absolutely right. i mean they actually detail out the moments that it took for the police to arrive and it was actually very, very quick that they were on the scene. now martin savage reporting live for us right outside the courthouse. thank you. and john berman is back in new york. he has the other big story that

we're following this morning. john? >> that's right, zoraida. so four years ago, his political career nearly disintegrated when he disappeared for five days, admitting to an extramarital affair. this morning, he's mounted a remarkable political comeback to win back his old seat in the house. >> i've talked a lot about grace over the course of this campaign, and until you've experienced human grace as a reflection of god's grace i don't think you really get it and i didn't get it before. and i get it in a way that i never have before, and i want to publicly acknowledge god's role in all of this. i am one imperfect man saved by god's grace. >> mark sanford beat out democratic challenger elizabeth colbert-busch, actually fairly resounding victory. 54% to 45% in south carolina's first congressional district. it is the seat that he once held from 1995 to 2001. we're joined now by congressman-elect mark sanford. he joins us from charleston,

south carolina. thank you so much for being with us, sir. let me just ask you this, after what you've been through over the last few years, after your victory last night, as you sit here this morning, what have you learned? >> well, that would be an encyclopedia, if you will. i've learned a lot. i think, you know, life is a series of course directions, a series of changes. we learn by every experience, both good and bad. i boil it down to what our minister talked about a couple of sundays ago which is the events of your life define or refine your life. we're all going to have stumbles and falls but do we let those events define our lives or refine our lives. and i think part of the essence of the journey of spirituality, the message of god is having those events become refining in each one of our lives. >> you've called yourself a lazarus, it's been called a political comeback, a redemption. there's another politician trying to forge a similar

redemption in new york, anthony weiner considering a run for mayor. what would your advice be to former congressman weiner? >> i wouldn't presume to give any other politician advice. i know we had a rather robust conversation down here in the first congressional district, both on policy, because i had a long-held record with regard to trying to watch out for people's pocketbook or their wallet, actually rated number one in the whole united states congress in efforts to reduce federal spending, reduce federal taxation, actually rated the most financially conservative governor in the united states of america. first governor to turn back stimulus money. so i think that you know i've got a well chronicled track record on that front but it was actually complicated given my own past in 2009. so, what i would say is i wouldn't presume to give anybody else advice. i'm trying to worry about my own before i worry about fixing anybody else. >> congressman weiner is going to have to hire his own

consultants. nation republican congressional campaign committee kind of distanced themselves from you during this campaign. what reception are you expecting when you get to washington, and are you at all concerned about that? >> i'm not. you know, we won the primary without their help. we run a runoff without their help, and now we won a general without their deep involvement. that's fine. that's the nature of a campaign which just ended yesterday. now we move on to this process of governance. the folks down here, i hope to be as good a congressman for somebody who voted and worked against me as i do for somebody that did. and the same i guess would apply up in washington, d.c. i look forward to working with everybody, whether republican, democrat, independent, whatever, and i had the good fortune of serving in congress a number of years ago. a number of those folks are now in senior level positions both in the house and senate. really look forward to rejoining them, working with them on outcomes that make a difference in people's lives here, both in

the first congressional district, and across this country. >> four years ago when your career was really derailed when you were the governor and you had that tearful press conference in front of the whole country, did you ever think that you'd be sitting here this morning elected once again to political office? >> i did not. for all the obvious reasons. i thought my time in politics was forever over. but i go back to the notion of redemption, and a god of second chances, and have had the blessing of seeing that firsthand, both at a personal level with people i know across this community, and i guess on my own inner spiritual journey, as well, which is a much longer conversation. >> your fiancee was with you last night in your victory. she was also with you when you won the primary several weeks ago, and there were some people who criticized her presence at those events. was there any discussion about her maybe not being there with you last night? >> no.

and to her credit, she flew a continent to be here last night. whether i won or lost she wanted to be here. i'm simply really appreciated her being willing to do so and i think as folks get to know her, i think they're going to love her. >> the newest member of congress, congressman-elect mark sanford of south carolina's first congressional district. thank you so much for being with us this morning. congratulations on your victory. >> thank you so much. >> ahead on "starting point," the hero neighbor who helped free the three ohio women talks about those simply unbelievable moments. >> i'm trying to get the door open and can't because it's -- torture chamber did some kind of way to lock it up. >> more of the shocking details coming up next. you're watching "starting point."

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welcome back to a special edition of "starting point." we are live in cleveland this morning. and we've been telling you about the neighbor, charles ramsey, the character who was one of the neighbors to notice amanda berry was screaming for help. his actions have people calling him a hero now. but he said he was surprised to

find out what was allegedly going on at his neighbor's house. >> i been here a year. i barbecue with the dude. we eat ribs and whatnot and listen to salsa music. >> and you had no indication -- >> not a clue! that that girl was in that house. or anybody else was in there against their will. >> so last night cnn's anderson cooper spoke exclusively with charles ramsey. listen. >> so you moved in about a year ago. >> yeah. >> you'd seen ariel castro around, right? >> when i moved here only because he was my neighbor. >> right. >> what was he like? >> cool. he was no freak of nature. he was like me and you because he talked about the same things you talking about. he talk about you, you know what i mean? you know, regular stuff, bro. >> so yesterday what happened? >> i'm going to tell it all.

around 3:00 i was on my porch, and the mailman put his mail in my mail. i'm looking at it like oh, here is his mail. couple minutes later he pulled up, checked the mailbox before he went in the house. i said ariel, here go your mail. just have the same conversation with the mail. he said, they can't get it right. i said nope, that postal service. that it. he left. i jumped on my bike. went to mcdonald's. came back home. i'm in my house but i'm in the living room, and i'm right by the front door, i'm looking out the front door and man this girl screamed like a car had hit a kid. which made me, you know, stop eating what the hell was that? because that -- so when i got up i saw this my neighbor across the street. he run across the street and i'm thinking, well where you going? there ain't nobody next door because i just saw ariel leave. and i know ain't nobody over

there. i heard that girl scream and saw him run across the street. and i went outside and wonder what he was doing. and amanda say i'm stuck in here. help get me out. so he -- don't know english that well or panicked. so he just looked at me and he's like, it's a girl and that's all he did. so here i come with my half eaten big mac and i look and i say, what's up? and she's like i been trapped in here, and he won't let me out, me and my baby. i said well, come on. i'm trying to get the door open and can't. because it's -- torture chamber some kind of lock, right? had to kick the bottom of the door, and she crawled out of it. she grabbed her baby and threw me off. all right. fine, i got some girl and her kid. >> what did she look like? what was she wearing? >> jump suit. she had a white tank top on. rings on. mascara, you know, she was

like -- she didn't look like she was kidnapped. that's what i'm saying. that's what threw me off. she said i've been here trapped. you weren't kidnapped maybe you got a boyfriend problem. i'm thinking i know who lives here. and he's 50-something. you can't be the boyfriend problem. you know. it can't be him. maybe you're dating the son. >> you never seen her before? >> bro. >> in the year that you been there? >> bro, that -- man, listen, never. that woman didn't come out the house. the only kids that came out the house were two little girls they played in the backyard with two dogs. and where i live actually is next door, my bedroom is upstairs. so there's kids playing i know it's them. they do the same thing, play in the backyard for a couple hours, go back in the house. same thing every day. the neighborhood knows them as his grandchildren. >> hmm. >> so, ain't no big deal. he got his grand kids over all the time.

i thought. >> amanda berry then what asked to call 911? >> mm-hmm. and i took her to my house. now, i'm nervous as hell, so i'm fumbling with my phone. so i finally get it right she can't wait, i don't blame her what i do is tell her go across the street and use their phone. now we're both calling 911. now she gets through, and i get through. she be with the moron, me, too. >> you said -- what do you mean a moron? >> idiot. >> i heard the 911 call for her. >> imbecile. can't do their damn job. >> the woman was like hang up and wait for the police. >> really? how about stay on, and i will talk to you till they get there. >> right. >> and we'll hear more of anderson cooper's exclusive interview with charles ramsey coming up on our next hour of "starting point." and charles ramsey is now getting what may be the ultimate internet accolades. ♪ i knew something was wrong

when a little pretty white girl ran to a black man's arms ♪ i knew something was ♪ something's wrong here, and when a pretty white girl runs to a black man ♪ . >> you are saying i predicted this. so did i. did you predict this? hodges cleveland, where charles ramsey works, have this t-shirt up for sale, go to the website. and it's essentially a t-shirt with the face of charles ramsey on it, and all of the proceeds that they raise will to benefit the victims here. do we have a picture of it? can we put it up for folks? i'll get it later and show it for you. this guy doing a wealth of good. not just rescued the girls, but raising money for them as well. >> who is ariel castro and the two brothers?

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welcome to a special edition of "starting point," live in cleveland. following the vastgatiinvestigao the three women found live held in captivity. we have the cousin of ariel castrol how are you holding up with the scrutiny happening right now and with the revelation about your cousins?

>> our entire family is actually in shock and very devastated request all of the accusations that have come out about our cousins, and at this point, i'm not going to even say accusations. i don't think there is any doubt what transpired here. >> why do you say that? >> because of everything that's come out of home and everything that the girls have so far said to media, you know, my family's main concern right now is with these three girls. we want these girls to know how sorry we are that this happened to them at the hands of someone that is a part of our family, and we want them to know that, you know, nothing changes with the rest of us. we ask that this community not judge an entire family based on one person's actions or not judge an entire race based on one person's actions. you know, these are family members that obviously, we have

grown apart over the years, as most people do, when you grow up, get married move on, with your own lives and families. we saw each other occasionally, family funerals or weddings. there was a funeral in august and that was the last time i saw the brothers, their mother and another sister. and never any indication for any of this. no one in our family would have remained quiet or covered up any of these horrific details if we had any idea what was going on. >> we talked a little bit off camera, and you said your family, they are pillars of the community. the grocery store right down the street owned by your family. you group up here. this is your neighborhood. >> this is my neighborhood. it has remained my neighborhood and as part of the neighborhood, we also held vigil with these families and we prayed for these girls and hoped they would come

home and my family is obviously elated that these girls were found. i mean, i was screaming my head off when it came out on the news, you know, we've hoped for this, prayed for this. their families never let their memory go away, i mean, they posted posters of these girls all over the neighborhoods and surrounding neighborhoods, not a neighborhood you can walk into that you don't see pictures of gina and amanda, and, unfortunately, michele didn't get the type of publicity, because she was an adult obviously when she disappeared, and they thought perhaps it wasn't an abduction, and it's sad, but, you know, thanks to the efforts of the berry family and to the efforts of the dejesus family. >> let's talk about the dejesus family. did you know them personally? >> yes. >> they were part of your life.

tell us about the relationship. >> i've known nancy, gina's mother, since i was a little girl. my father has been friends with gina's grandfather, benny, since they were little kids, going back to puerto rico. they have frequented my father's store, see them in the neighborhood. i didn't know gina personally. amanda berry, my sons went to school with her, both wilbur wright and john marshall. >> everybody is talking about the connection that perhaps ariel, your cousin, actually targeted her in particular. do you know anything about a relationship there? >> nothing. you know, obviously, all of this is starting to unfold in front of our family, just as it is the rest of the nation. and we are shocked some of the things that are coming to light. we are shocked by some of the things that are being said. we don't know what the relationship was there. we can't speculate on that it's

an ongoing investigation with cleveland police and the fbi, some of gina's family has come forward to say, yes, they knew him, yes, they had associated with him. had even, you know -- a couple of them played in a band with him. >> so maybe gina trusted him. >> perhaps. obviously, there are photographs circulating that ariel's daughter was very good friends with gina. how he planned this, why he planned this, why it happened, we have no idea. you know, we're a good family, and, unfortunately, every villain out there has a family, that has nothing to do with what they have done and what their actions are. you know, he is going to pay the price for what he did. he's my cousin, and obviously, i can't say that now, but there was a time i loved him dearly and our whole family is hurt over this.

he has hurt our family. but that's not even the important part. the important part, what he did to these girls, what he took from them that they will never get back. they are the heroes here. everybody wants to talk about this man that has saved these girls, and, yes, he played a part in that, but they are the real heroes, they stuck together, took care of each other, kept their faith alive. they knew their families were waiting for them, and however they did it i don't know how these girls have the strength that i cannot even imagine, how they mustered in that situation, but they did, and they finally found that opportunity and the courage to break free and come out of that home, and have now been reunited with their families. that's the greatest gift that their families can receive. so close to mother's day, we are so happy for them and at the same time we are so heavy hearted. >> that's what i'm seeing from

you, these conflicting emotions. >> this castro family is a very tight family, unfortunately, this particular group of boys was from a first marriage of an uncle, and they weren't -- they weren't born and raised here. they came back into cleveland as teenagers and we knew them then as they were young adults, they were accepted obviously and we always acknowledged them, recognized that they were our kous you knows, hugged and kissed when we saw each other and caught up for a few minutes if we saw each other somewhere, but it wasn't a close-knit relationship with them specifically. the closest one, i was involved with is ariel, but, you know, again -- >> tell me about your relationship with him? >> you know, we were close when we were younger, just like most teenage kids in a family, our close. you know, he grew up, got

married, had his own kids. i grow up, got married, had my own kids, and there becomes a distance when you go into adulthood. all of us, people out there with families and members of their families they never see, they never visit, don't frequent their home. is that strange? no. it's probably common. you break off into your own family unit and then that's what you focus the rest of your life on. >> what about the alleged allegations of domestic violence? did you know anything about that, that was happening in this home? >> no, i knew his wife at the time they were married, i knew his children, and, again, briefly. but, you know, i had never frequented the home, since he been living there, even when he was married in the home, we had never heard anything of domestic violence. that's something that people keep personal in their own home.

records coming out, just hearing about it, from what the news is telling us, again, shocking things that we're finning out. but no occasions of that, i never would have thought that of him. >> no signs of a dark side. i knew it then. >> we have heard from people in this community that never saw a dark side. people who lived right next door to him. there was never anything that this family saw if we had any inclination or suspicions, no one in the family would have remained quiet. i don't believe his own mother, sister, children, would have kept something like this under wraps and protected him with this kind of secret. his own children trying to come to grips with what happened this is a man who is a loving father, a loving grandfather. a loving member of a very large

family, and we are devastated and we just -- but our bigger devastation for the girls and what is coming to light now. we hope and pray these girls can find normalcy in their lives and move on and someday, you know, they can -- they can live normal lives again. i don't know how that's possible. >> i know have you been through a lot this morning and you appreciate your time. you had been in the house, prior to him buying the house, purchasing the house. can you walk me through the house? there are speculation that things were happening in the basement, perhaps it was sound proof? what can you tell us about the layout of the house? >> i can't speculate what he had going on at that house at this time. you know, if there are reports there is sound proofing in the basement, obviously that's something police will or have uncovered. as part of their investigation. if that was what he had there, it was obviously for the reasons he was trying to hide and keep

under wraps there. certainly not the situation when that home previously was owned by someone else i knew and had been in the home. it's not a very big house. >> walk me through the layout. what's on the first floor? >> living room, dining room, kitchen, and a bathroom right off the kitchen, and a back porch. and upstairs, three bedrooms, two larger bedrooms, one small bedroom. a house that i had been in when i was a younger child. and hadn't been there since. >> what about in the basement? bedrooms in the basement? >> as far as i know, it was not a finished basement, and i don't recall ever gone down to that basement for any reason, again, that was prior to all of this, so i -- again, can't speculate on what is in there now or why. but definitely not anything that was there previously. >> all right, maria, we

appreciate your time shedding light on all of this. we are very sorry for the pain to your family as well and wish you a speedy recovery as you deal with all of this. >> our family has to recover as well, but we're more concerned for those girls. thank you. >> much more live from cleveland when we come back. the humble back seat. we believe it can be the most valuable real estate on earth. ♪ that's why we designed our newest subaru from the back seat forward. introducing the all-new, completely restyled subaru forester. love. it's what makes a subaru, a subaru.

this is a special edition of "starting point," live in cleveland. burning questions this morning, about the living hell that three women were forced to endure during a decade of captivity in this home on seymour avenue on cleveland's west side. fbi agents have been in and out of house ever since the miraculous escape on monday. they are not revealing yet what they have found inside that home. and today, for the first time, fbi agents will interview kidnapping suspects pedro, onil and ariel castro. getting a chance to reconnect by phone with family members,

amanda has a chance are-to-reconnect. >> hello. >> amanda? >> yeah, grandma. >> i'm fine. >> i'm glad to have you back. >> me too. >> i thought you were gone. >> nope, i'm here. >> we have been waiting for you. >> thank you so much. i miss everybody, and i love you guys so much. >> the little girl is your baby? >> yeah, she's my daughter. born on christmas. >> i thought about you all this time. i never forgot you. >> let's get you to the latest on the kidnapping investigation. a lot of questions this morning about what federal investigators are finding inside ariel castro's home. live from the county justice center where the castro brothers are being held. what are you finding out, martin? >> reporter: [ no audio ] >> the home on seymour avenue

searching for evidence in this house of horrors. throughout the day, fbi agents meticulously searched, removing the front door, searching the crawl space, carting away a red pickup and jeep. at one point bringing in a cadaver dog. the fbi taking the lead in the search. >> this is the tip of the iceberg, this investigation will take a very long time. >> reporter: the three suspects, 52-year-old ariel castro, his brothers, pedro and onil behind bars to face more interrogation today. authorities have 4 8 hours to file charges, and that window closes later on tonight. residents are still celebrating, jubilation with shock and disbelief. >> unreal. i know who lived there, and they panned the camera to his house, i turned white. my wife says are you okay?

i said that was i was dumbfounded. >> reporter: away from the cameras, amanda berry, gina dejesus and michele knight trying to piece their lives back together. >> this is a miracle. a very large miracle. >> reporter: and in tennessee, amanda berry's grandmother got a very important phone call from the granddaughter she hasn't seen in years. >> hello. >> amanda. >> yes, grandma. >> are you -- >> reporter: a giant step in trying to close the door on this house of horrors. >> i would like to bring in miguel quinones and another man. they have performed music with ariel castro and are friends. i'll begin with you. we are trying to paint a picture of this man. two different stories that came out right in the beginning,

people were saying this is a normal guy, barbecued with us. what can you tell us about him? >> he was a normal guy. i had known him for 20 years. performed with different bands here in cleveland and seemed like a normal guy. laughing, joking around. one thing he never did share his personal life and that's -- as a musici musician, we respected that. didn't want to mix music with your personal life, okay. never seemed like the type that would do something like this. never. never had a clue. >> what about you? >> the only thing i can say about him, he performed with us the last time he performed was in 2008. as you know, ariel performed with a lot of bands over 20 years that i know of and he was a great guy. nothing negative to say about him. >> so this must have caught you totally offguard and by surpr e

surprise. >> definitely. we are shocked by everything that happened and still dealing with it, it hurts the whole community. >> have you been inside the house? >> yes, i've been inside the house. >> tell me, when you were inside the house, what did you see? >> back in 2011, when i was moving some stuff from my house, and when i walked in to drop my stuff off, looked like a normal house. furniture and bass amp, but i wasn't looking around for anything. what i saw, it was pretty -- it was pretty, simple and i pretty much just walked into the living room, never been upstairs, never been downstairs, pretty much from the entrance in the living room and that's basically it. what i saw with mis, pretty much normal. >> back in 2011, was he married at the time? did he talk about a family, any children? >> no. he never spoke about a family. we all knew he had kids, but it

was like i guess his first marriage or -- and -- and i have known gina, gina's family for a long time. had no clue at that time when i was walking in there that they were there. you know, if i would have known, you know, i'm a friend -- i have never -- the family, except for one of the cousins, i have known the family a long time and, you know, it's hard on me. to know i was there and couldn't do anything. >> have you spoken to gina at all? >> no, i haven't spoken to gina. i spoke with one of the cousins. >> what are they telling you about jinah and how she's doing? >> they are saying they want her to recuperate, give her time, and with all of this, it's going to take her a long time to get over it. it's just basically ten years in

captivity, not an easy thing, and they want -- the family wants some space, you know, and to give her time. >> before i mlet you go, did yo know the other two brothers at all? were they in the house at all? >> he was always alone. pretty much a loner. >> i met his older brother. >> thank you for joining us this morning. don't be so hard on yourself. nobody knew what was going on, all right? >> all right. >> we'll take a quick break, we'll be right back.

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now that three women missing and presumed dead were found alive in cleveland, there are new questions about another missing girl, ashley summers. she disappeared in 2007 at the age of 14.

last seen in the same cleveland neighborhood. ashl ashley's case remains open, and investigators plan to ask the three women if they knew anything about her. we have a website to solicit information on her website back when she was missing. i can only imagine what you must be going through right now. how are you feeling about this? and ashley is still missing? >> just a lot of questions. a lot of questions right now. when i first heard the news, i was overwrought with emotions, and now there are just a lot of questions. we really hope putting out all hopes that they know something. that they know of her, have seen her, any kind of information we can get. >> what are efforts right now? canvassing neighborhoods, going door to door, working with police on this? >> her mother is going to contact the fbi and is in contact with them, and right now, we're just trying to get all word out on like going to the media, you the highsing them

to spread the word, because in the beginning, because she was a runaway, her word was never spread as much as it is now. >> when they are a runaway, especially depending on when it happened, a different approach. talk to me about her disappearance. >> she was staying with a relative nearby, just about ten blocks from here. we knew she ran away, she packed up her bags and her clothes were gone. about a month after she disappeared, her mother believed she received a phone call, but there was nobody talking on the phone. she disappeared in july. and in november, we may we have seen her walking down lorain avenue at nighttime, her hair was cut short and dyed blond, and by the time i got the car turned around to see if it was

her, she had disappeared down an alley, nighttime and we didn't see her again. and nothing has been heard from her since. >> and we understand she was living with some women in this particular neighborhood as well. >> not that i'm aware of. >> okay. >> but she was deesh. the relative she was staying with, just ten blocks from here, and her mother was living about ten blocks when the girls disappeared. she was in this neighborhood somewhere around the neighborhood the girls disappeared from. >> what are police saying to you? >> we have not heard a whole lot from the police yet. i think they are still investigating, waiting to get questions from the other young ladies. >> as you watch the investigation, and the house right behind us, and the fbi all over it, cadaver dogs, how do you feel about that? are you worried? >> always worried. any time the news brings up a

body found in cleveland, we wait on anxious breath to see male or female, what the age of the victim, it always comes to your mind. but all you can do is hope and pray that it isn't going to be the news that we will have something good come out of it. >> you haven't heard anything from the police. haven't talked to them. are you expecting that they will question these girls about ashley to see if there is some sort of connection? >> right. we expect -- hope and expect they do. ashley's mother has been in touch with the fbi and asked them about it. >> we certainly wish you all of the luck in the world this is probably mixed emotions for you as well. >> yes it is. very happy for the families and we hope we can feel the same joy. >> we talked to some of those who lost children in the past, one thing you can never do is give up on hope. >> exactly many this does give

hope. any time somebody is recovered, it brings hope. >> thank you for joining us. we wish you all of the luck in the world as well. keep us posted. >> thank you. i will. thank you so much for bringing this out to the public. >> absolutely. as much as we can help, we shall. thank you. >> thank you. next, the conversation with the family of one of the women who was just found. what michele knight's family says about her disappearance and her recovery. this may shock you, next. mine was earned in djibouti, africa. 2004. vietnam in 1972.

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welcome back. i sat down last night with the brother and three cousins of

michele knight. they talked about her disappearance 11 years ago and her stunning rescue. these are the first images we're seeing of a sister rescued from a decade in captivity. did she change, look different to you? >> yeah, she did. her hair wasn't long. she is like -- white as a ghost, but doing good. >> freddie knight, finally reuniting with his sister michele after her increasdible rescue on monday from a house of horrors. what did you do? run up and hug her? >> yes, i hugged her. she wanted a hug. >> reporter: the family remembers a very different girl. her cousin kayla reflects. >> we used to have dance contests and we used to act silly. >> reporter: she clearly remembers the day she disappeared. >> she told my niece that she

was going to use the pay phone and come back to my sister's house, which she didn't. that was the last time michele was seen. >> reporter: they went to police. they were worried because she needed extra help. >> she had a mind of a child. >> reporter: the family scoured the neighborhood, but they were not able to find her. what did you think happened to her? >> she ended up dead. >> reporter: then two days ago, the shocking news that three women, including michele, escaped from a house where she were held hostage for years. >> i was shocked when i found out, yeah. i was shaking. realizing that miy sister is found. >> reporter: he knows she faced a terrible ordeal, but he is going to be there for her. >> we'll move on, forget the past of what happened, leave it

behind, start anew. >> reporter: we reached out to michele knight's mother, barbara, and she says she is eager to reunite from her long lost daughter. she acknowledges there was a troubled family life in the blast past and tells "the cleveland plain dealer" she wants to reconnect to atone for that difficulty and the role it played. barbara knight spoke with nbc. she was talking about their strained relationship. listen to this. >> i know she's probably angry at the world, because she thought she would never be found. thank god somebody did. >> what can you tell us about the circumstances of her disappearance? i know she was 20 or 21, and some people thought maybe she had run away. >> well, the way i understood it, by certain people, they told me that maybe she didn't want nothing to do with me. so -- but, still, in my heart, i

thought, no. because i know my michele. >> reporter: you know, actually when i was speaking to her son last night, freddie, who had an opportunity to go visit michele at the hospital, he said she's not welcome, that they don't want to see her anymore, that at the end of the day, they suffered so much when they were under her care, that they really don't welcome her back. another thing that was really interesting that they talked about, we heard the mother say, that she actually put up flyers all over the neighborhood looking for her daughter, and the son, freddie, also refutes that. he said she did go out for a week one of her friends, barbara, did canvass the neighborhood, barbara confirms that, but they never put up flyers, and at the end of the day, freddie says they really blame her for the situation that michele found herself in, because one of the reasons that she left her home was because of the relationship that the mother had with the boyfriend and how

they feel that he is responsible for the state taking her son away, so really interesting. we tried to reach out to the mother, she didn't want to talk to us. he refutes most of her story. the latest on the investigation. what will happen to the three brothers? what about the three rescued women from captivity? what will their life be like now? insight from katie beard, kidnapped at the age of nine, held in a dungeon for more than 17 days. ♪ [ewh!] [baby crying] the great thing about a subaru is you don't have to put up with that new car smell for long. introducing the versatile, all-new subaru forester. love. it's what makes a subaru, a subaru.

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welcome back, everyone. the director of massachusetts funeral parlor that took the body of tampa-st. peerlan tsavr it will soon resolved. no cemetery has agreed to take his body. and the first pitch at

fenway park between the sox and the minnesota twins. house republicans have new evidence of a coverup in the deadly attack in benghazi which they will reveal later this morning. three whistleblowers will discuss what they believe were funeral failures during the attack. democrats say the revelations will be unone sided. they say they have not been allowed to talk to one of the witnesses. the united states and russia pushing for a diplomatic to syria's bloody civil war. u.s. secretary of state john kerry says both he and russia's foreign minister want to jump start talks between bash ard al-assad and opposition leaders about forming a transitional government. the official u.s. position is that assad will no-no role in the assad government because of crimes against their own people. >> recent documents show lew's

signature has changed from the loopy scribbling on the right to be more legible on the left. it seems probable that he made those changes before his signature is printed on u.s. currency, also because president obama teased him mercilessly for his handwriting. >> the worm is looking for a solid from his bff, kim jong-un. calling on the leader to release kenth bey. no joke. he has been sentenced to 15 years of hard labor for hostile acts. rodman visited north korea in february and calls kim "a friend for life." put out a tweet i'm calling on the supreme leader of north korea as i call him, kim, to do me a solid and cut kenneth bae loose. let's go back to cleveland for the unbelievable story there. hey, z. >> good morning, john.

one burning question in this community this morning. what is inside this house of horrors on seymour avenue? three women made a dramatic escape from captivity after being held a decade. they have been going through every corner of the house, since the women managed to break out on monday. but they are not shedding light yet on what those women might have endured inside of that house. later, the kidnapping suspects, pedro, onil, questioned by federal agents, ariel as well. the brothers could be formally charged, we understand, by the end of the day. so right now, brand new information from cleveland police on the investigation into the kidnapping of these three women. martin savidge live outside the county justice center where the castro brothers are being held. what is the new information, martin? >> well, zoraida, authorities have put out basically a statement.

updating the investigation of where things stand as of 8:00 this morning, and no real surprise on some of it, they will secure the site, 2207 on seymour, that's the house, but they also say they are continuing to investigate and that they expect the charges will be brought later today. they know that they don't have to do that until later this evening, they anticipate that the county prosecutor here will hear the evidence by that time and then reveal what the charges will be, the city says there will be a news conference at that particular time. they get to an issue, and that is these reports coming from the neighborhood in and around where the house is located. people who say they saw suspicious activity, describe really graphic stuff and that they notified authorities, and the authorities came and did not appear to take reports seriously. cleveland police reiterating that those calls are false. those reports are false. they say neighbors never did

call. no records of calls coming into the police communications center and the only time they did respond at that address, once in 2000, once in 2004, but not based on calls coming from the neighbors, they reiterate, that is false. so back and forth on that but clearly a very sensitive issue with the city, zoraida. >> absolutely. we totally understand, and earlier when i was speaking to the cousin of ariel cast rock she says everybody is jumping to a lot of conclusions and making a lot of statements, trying to figure out what is true and false is a daunting task at this stage of the game. martin savidge, thank you for the update. this week, we have heard from several women who have overcome really similar ordeals and lived to tell about it. katie beers disappeared in 1993 when she was just nine years old. held captive for 17 days in a tiny underground bunker in long island. that done onbuild especially for her imprisonment by a family

friend, john he esposito, servia prison term of 15 years to life. she writes about the ordeal in a memoir called "buried memories." she joins us from washington. thank you for joining us. what was the first reaction when you learned about these women being found alive? >> i was ecstatic when i heard the news of the three women being found alive, being rescued and reunited with their families. it just brings joy to me. i try not to think about my childhood when i think about these cases. i'm just happy about it. >> reporter: katy, your case, your captivity lasted 17 days. for these women, it's been a decade. traumatic ordeal nonetheless. what kind of challenges do you think, from your perspective, these women will now face? >> i think it will be difficult for the three women to assimilate back into a normal, every day life. there have been so many changes

in the past ten years. i really think we need to wait to see what actually happened in the captivity before we can even really speculate on these women's recovery, and trying to get back into a routine. but i definitely think that a support system and counseling are key for these three women to recover from this trauma. >> reporter: i know that we have to wait for the details. we've heard some previews, that they will be really graphic and horrific details. one thing we really want to understand about captivity, what is it that makes you feel like you can't escape or you can't even call for help? can you explain that to us? >> most certainly. in my particular case, i was in a sound proofed room, there was literally no screaming for help for me. these women, from the stories that i have read, there are so many horrific details that like

you said are going to come to light, i just really hope that the news reports that have been coming out are false, and that it wasn't as horrific as the media outlets are making it seem, but it's just -- it's difficult, depending upon how much of a psychological hold that their captors had on them would very much depend on how much they tried to break free. >> yeah, we found out that one of the girls, michele, actually had some developmental disabilities as well, which perhaps could have made her a target. so you had known john esposito, the man who abducted you, for years. he was a family friend. do you think in the end these three girls may have known their captors in some way? there is some connection with the dejesus little girl. >> i read there is some connection between gina, and i don't know if there would be,

maybe he was a bus driver to the other two. or something along those lines. it's really difficult to say. >> so what advice would you have for these women in the months and years to come and also for their families? >> my advice would be to seek counseling as soon as the women are ready to. both individual counseling and family counseling. it will take a lot for all of the families, everybody involved, to recover from this trauma. also in my personal experience, my foster parents did the best thing for me, and kept me out of the public eye. didn't let me read the news reports written about me. i never watched the news when i was on it. when my case was on it. so that was one of the best things for me. was not knowing what was going on in the world around me and my case.

>> reporter: that's probably really great advice as we try to figure out the details of what happened to these women, respecting the privacy you so desperately need. elizabeth smart spoke to wolf blitzer and offered some advice of her own to the girls. let's listen to that. oh, we don't have it. can you let me read it then? i'd like to read it if you could scroll it back down for me. here, i have it. first of all, i want them to know that anything that happened to them will diminish their value and never hold them back from doing what they want to do. they should follow their dreams, follow the life they wanted to have they should be able to have that. and i also want them to know they don't need to feel pressured into saying anything, take as much time as you need, if they decide never to share their story, that would be okay too. are those similar words that you would offer up? >> most certainly. i definitely feel that if -- if and when the women are ready to come forward and speak publicly about their ordeal, they will,

and if it's not something that is psychologically beneficial for them, then they won't. i definitely -- elizabeth smart is a very wise woman. >> all right. katie beers, you are as well, and we appreciate your time this morning. >> thank you. >> reporter: and your insight. and this just in. the cleveland police chief released new information about what exactly was going on in that house behind me. chief michael mcgrath says that the women were bound while they were in captivity in the home, there were chains and ropes that were found inside the home as well. he says investigators are interviewing the women yesterday -- or interviewed them yesterday and will continue to do that today. so we should be getting more information, and as soon as we have it we'll pass it on to you. john, they said as we start to hear more details, they are going to be shocking to us. >> they certainly are. everything knew we learn is

shocking. >> ahead on "starting point -- yeah. all right. ahead on "starting point," does the neighbor that helped amanda berry escape the house feel like a hero? >> i'm a christian, an american, and i'm just like you. bleed same blood, put our pants on the same way. >> what he says should be done with the reward money. that's next. you're watching "starting point."

if not for the actions of charles ramsey, the three women might have never escaped from that house in cleveland. more of anderson cooper's exclusive interview with ramsey. >> so you call 911. >> sure did. >> how soon did police get here? >> they got there so fast, moron. hey, amanda berry is right in front of me right now. what she got on? white tank top, blue sweatpants, nice tennis shoes, nice pony tail, what else? oh, right.

she's panicking, idiot. put yourself in her you shoes, amanda berry, that don't ring no damn bells. >> when she said the name, amanda berry -- >> this is cleveland. they haven't found that girl, quit looking for that girl, we figure thad girl met her demise. >> right. >> sobery didn't register with me until i was on the phone and i was like, wait a minute, i thought this girl was dead. >> what does it feel like to be living next to this for a year? >> see, that's why now i'm having trouble asleep. see, up until yesterday, the only thing that kept me from losing sleep was the lack of money. you know what i'm saying? >> um-hum. >> so now that that's going on, and i could have done this last year, this hero stuff, do the

right thing. >> do you feel like a hero? >> no, no, no, no, no, bro. i'm a christian and an american and i'm just like you we bleed the same blood, but put our pants on the same way. it's just that -- you got to put that, being a coward, and i don't want to get in nobody's business. you got to put that away for a minute. >> a lot of people put this away. >> it's about the homeless on this planet. >> has the fbi said anything about a reward or anything? there was a reward for finding her. >> i tell you what you do. give it to them. if folks have been following this case, since last night, they've been following me since last night, you know i got a job anyway. just went and picked it up. paychecks. what does that say? >> i don't have my glasses.

>> where those girls living? right next door to this paycheck, so take that reward and give it to them, that little girl came out of house, and she was crying. and i was looking at her, i was like, your mama is trying to help you, girl. shutup and she's like i want my daddy. and i said who is your daddy? and she said ariel. and i said how is that possible? if you got kidnapped, he was having sex with you, oh, jesus christ. that little girl is his? now he wants we want to hurt yo? >> you felt that. >> bro, this would be a different interview. had we known that, i would be facing triple life. >> wow. i'm glad it turned out this way. >> reporter: you know how charles ramsey said give the girls the money, right? we have a t-shirt being sold to

raise money for the victims. it's hodges cleveland restaurant and apparently that's where charles ramsey works. there it is, this is the t-shirt a picture of him on the front of the t-shirt, all of the information if you want to go online and be able to raise some money for the victims of this horrific crime. 100% of the proceeds go to the fund for the three victims. all you have to do is go to the site on the facebook page and you too will be own that t-shirt and contribute to the fund. charles ramsey is getting the ultimate internet accolade. his interviews have been auto tuned. listen to this. ♪ i knew something was wrong when a little pretty white girl ran to a black's home ♪ ♪ i knew something was wrong when a little pretty white girl ran to a black man's home ♪ ♪ something was wrong, either she is homeless or got problems ♪ >> he may have done something for race relations as well.

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point," how about we leave you with something really special. amand berry getting a chance to reconnect by phone with her grandmother and other family members in tennessee. listen to this. >> hello. >> amanda? >> yeah, grandma. >> yeah, how are you? >> i'm fine. >> glad to have you back. >> yeah, glad to be back. >> i thought you were gone.

>> nope, i'm here. >> we're happy to have you here. >> thank you so much. i missed you guys so much. >> the little girl is your baby? >> yes, she's my daughter. born on christmas. >> i thought about you all this time. i never forgot you. >> never giving up hope. hearing it there. >> john, earlier. >> go ahead. >> earlier, martin savidge says it feels like we're eves dropping on a conversation, such an incredible moment to be part of. >> the grandmother, never gave up hope. we heard jacee dugard talk about how important it was to hold onto hope. that is all for this special edition of "starting point." >> stay with cnn for continuing live cover raage of the three

rescued women. "cnn newsroom" with carol costello begins right now. happening now in the "newsroom," escape from captivity. >> this is the tip of the iceberg. this investigation will take a long time. >> three women, amanda berry, gina dejesus, and michele knight, enduring a decade of terror. their families stunned and shocked. >> amanda. >> yeah, grandma. >> yeah, how are you? i thought you were gone. >> reporter: exclusive new details on what happened on cleveland's seymour street. >> you saw the tarps from where? >> from my bedroom window. >> neighbors telling cnn what he saw in the suspect's backyard. and a cnn exclusive. >> you moved in about a year ago, you had seen ariel castro around. >> the hero