this is cnn breaking news. now we welcome our viewers in the u.s. we are bringing you special news coverage, breaking coverage of that deadly train crash in new york. authorities say four people are dead after a metro north train derailed this morning in the bronx. at least 67 other people are hurt. 11 of those people were seriously injured. the fire chief described where they found the victims. >> we have four fatalities. three were outside the train. one was brought from outside, inside the train out. we had to use air bags under the train to remove some of the critically injured. we had to cut some of the people from within the train that were

slightly entangled in the train itself to get them out. >> now the train derailed near spuyten duyvil station. seven cars went off the track. the ntsb sent a go team to the scene. the initial report of whether the train was going too fast is a key point of concern. president obama has been briefed on the derailment. andrew cuomo was on the scene this morning. >> what we do know is four people lost their lives today. in the holiday season, right after thanksgiving. and they are in our thoughts and prayers. their families have not yet been notified. so we'll be working on that now. but let's all say a prayer and remember those people who we lost this morning. and i want to thank all the

first responders who are really doing a fantastic job right now. >> now the governor will be joining us live for a complete update. that is. doing up at 2:00 eastern time right here. we have reporters in new york gathering more information every moment as this story rapidly develops. joining me now is alexandra field. what are you seeing there at the moment? >> reporter: some heart breaking images to end this holiday weekend. what we've seen over the last few minutes is a new york fire department chaplain who has been on the tracks and near the wreckage. we've seen stretchers wheeled over to the area where two train cars turned completely on their sides. seven cars in total were thrown off the tracks. this is an eight-car train. it stopped just feet short of the river. people on board that train say they could feel and hear the

glass smashing, rubble flying up in their faces. injuries include a lot of broken bones. we are hearing there are 67 people hurt, 11 people are in critical condition. there were three conductors on board this train and one engineer. all four have been found. we have no word on their condition. but we do know that the operator of this train said he applied pressure to the brakes, and the train did not stop. people in the bronx have been telling us they woke up around 7:00 and heard the screeching sound, they heard the crash. they came outside. they saw these seven cars that had jumped entirely oft track. we are told right now that between 100 and 150 people were likely on board the metro north commuter train that had left pou keepsy. you can see behind me there are

still a large emergency presence here. there have been coast guard boats, cadaver dogs in the woods, first responders want to make sure they have located everyone who was on board that train. >> it was very impressive to see the new york officials get on it this morning. we saw divers very quickly in the water there. one of the concerns was that apparently, two of the people who were killed were killed when they were thrown from the train itself. concern that there may be others in the water. are they still in the water? have they called off at least that part of the search? >> reporter: we have not, in the last few minutes, seen divers actually in the water itself. we did see them earlier this morning. we haven't been told that anything has been called off in any way. there are still a lot of people out here who we will presume will continue to hook around. no one was found in the water at this point. everyone who was located was located on land. the four people who were killed

were riding in the two cars that turned completely on their sides. three of those people were thrown from the train. there were initial reports that the train cars had actually gone into the river. you can see where someone may have thought that when you see just how close the train stopped to the water's edge but in fact, no cars went into the water and no one was located in the water. >> it is absolutely incredible to see how close that train car came to the water. and clearly the train, speaking to an expert saying speed was clearly an indication here or part of this because the cars do not appear crumpled. if it were the track that failed, it would have been one or two cars that went off the tracks. but in this case, all of the cars seemed to go on. there was another crash there about six months ago, this involving a freight train that

was on the northbound tracks, slightly different area just north of there. are you hearing anything there on the scene from either people who live in the area, concerns expressed about this particular stretch of track? >> reporter: you know, some people are wondering if this will be a part of a larger investigation to find out what's going on here. there is a curve. they are certainly and naturally expressing concerns about whether or not that stretch of track is safe. they're raising concerns on whether this train was speeding. there are reports that some felt the train was going fast. but really, this is something for investigators to deal with. it is a question to be answered by the ntsb. they'll be looking at the trains and the train cars that are now off the tracks. so it's left to them to determine whether or not a track problem or an issue of speed could have caused this. but people who live around here,

they certainly want to know if that's what's causing the trouble here. >> and one more quick question for you. the most chilling thing that you said was that you saw a priest at the tracks there. did he appear to be giving last rites? what was actually happening there? >> reporter: there was a chaplain who was on the tracks down here near the area of the wreckage. to be clear, authorities have told us at this point, there were four fatalities. four people killed. that is information that we've been able to report for a few hours now, since just shortly after these trains derailed. so don't take that as a sign of another fatality here. but this is certainly what would have happened in an emergency situation. the chaplain would have been called in knowing there were 100 or 150 people on board and there is still a heavy new york fire department presence on this track. >> please stand by for us. we'll get right back to you. just to give you a sense of how

crucial these trains are to new york, they move more than 83 million passengers per year. the hudson line moves 16 million passengers a year. so this is a key part of the mass transit for folks who live in the distant suburbs and commute into the city. it is going to be a scramble tomorrow for anyone using the line to get into the city. let's get to the investigation. joining me is debbie hersman. what can you tell me about the investigation right now. and thank you for being with us. >> caller: good afternoon. we have a go team that's in route right now to the accident scene. they will hit the ground running. they are experts in the work that they do. we have folks focusing on operation, track, human factor, crash worthiness and

survivability, they're also going to be looking to focus on that area. o we're going to look for any black box type recorders on board the tran. the signal system to see if there's any information there. and our operations team will be looking at the dispatchers, at the operators. so we've got a lot of work to do. we don't have a lot of daylight hours to do it, but we're going to do as much as we can, certainly, as we get on scene to see what happened to prevent it from happening again. >> it sounds like a lot of work for you guys in the days ahead. this was a push-pull car. eight cars total. can you say, the engine was at the rear of the train. can you say anything about the safetiness or the ability of

this sort of train to go around that curve that sharp? >> caller: we will be looking at what was expected in this situation and if those expectations were actually met. so we've got a lot to do before we can reach any conclusions. we've got to gather some facts. our folks have got to agaget one scene, see the environment, the equipment and how it was being operated. there's a lot of work to do. we are investigating several accidents that have occurred on metro north's property over the last eight months. so we will be looking at precursor events. things that maybe were close calls prior to this that could have given metro north some indication that this was an area that they needed to pay attention to. if we find any acute safety issues, we will issue recommendations. >> on that point, there was in july of this year, a freight

train that went off the rails on the northbound track, just a little ways from where this train cashed today, metro north saying the two incidents are unrelated. are you prepared to say these two incidents are unrelated? >> caller: i think we need to take a look at each accident, each event, and identify what the facts are before we reach any conclusions. so at this point, we want to look at this event at what occurr occurred, how it occurred, why it occurred. we're certainly aware of the train that derailed in july. we will be taking a close look at that. there has been a lot of work that has taken place in this area since that derailment. so we will want to understand in detail what happened this morning to result in this catastrophic event. >> whether you say lots of work in that area, you mean as a result of the crash or were they just undergoing repairs that you were aware of? >> caller: well, we held a two

day hearing last month on metro north, and at that hearing they shared with us a lot of work that they'd done, safety audits. brought in some technical equipment to look at the condition of their track and repairs that they have made over the last few months. and so all of that work has been ongoing since the may accidents and also as a result of the july dou derailment. >> and i know it's difficult for you to say because you don't have full knowledge, but the train conductor said he applied the brakes and they appeared no the to respond. and shall we've spoken to or heard from on that train said it appeared to be going very fast. how important are those initial reports of how this accident unfolded? >> caller: well, it's always important to get as much information as possible. certainly, witnesses and operators can provide a great deal of insight into the events that occurred.

but we have to corroborate that information with other evidence and factual information. as i said, we'll be looking for information from recorders that can possibly tell us about speed. it could tell us about throttle position or braking. but we have to make sure those recorders were actually working and not damaged because of the accident. we need to look to things like surveillance cameras or people who might be taking photos or video no the vicinity. so all that can be helpful to us. so we take a number of different pieces of information, whether it's witnesses, operators' statements or surveillance footage, we can put all that together and corroborate it and come up with a good picture. >> we met in san francisco a few months ago during the aasisiana

crash. do these have black boxes like the planes would? >> caller: that's a good question. even though they're called black boxes, they're orange. they have a lot of information. in aviation, those boxes can be very sophisticated on new aircraft with hundreds of parameters being recorded. we don't see that many parameters recorded on rail cars, but we often do find very good recorded information on rail cars. we can also get information from video. some trains are equipped with forward facing video. in one of the investigations of the metro north crash that occurred in connecticut in may we had an amtrak train that had gone right through that same

area immediately before the metro north train. had front end video that reported the crack in the track that caused the derailment. there's a lot of information out there. we're going to draw on all of it to do a very thorough investigation. >> all right. deborah hersman. thank you for being with us on this thanksgiving weekend. >> caller: you're welcome. more on this story after a quick break. clay. mom? come in here. come in where? welcome to my mom cave. wow. sit down. you need some campbell's chunky soup before today's big game, new chunky cheeseburger. mmm. i love cheeseburgers. i know you do. when did you get this place? when i negotiated your new contract, it was part of the deal. cool. [ male announcer ] campbell's chunky soup. it fills you up right.

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now we are going to continue following this developing story. here's what we know at the moment. there are four fatalities. 67 people hurt, 11 critically. some had to be rescued from underneath the train cars. and look at this picture sent in by a passenger, amanda swanson. she was on that train car. amazingly she survived unscathed. that's the way she took the picture as she was getting out. that is the train car on its side. can you see the gravel that came in through the windows of that

train. and way down the end of that car you can see somebody who appears to be either trying to get out or get into the car through the roof of that train. amanda swanson sharing her story with us here at cnn about how she was asleep on the train, headed to work. she was wedged in there, and the train was moving at about 60 degree angle. she knew what was going on. she grabbed her purse and cell phone just in case she survived. amazingly enough, she survived. and she will be joining us for a live interview as well at 4:00 eastern today. such a harrowing tale. we look forward to hearing from you at 4:00 eastern. let's go now to alexandra field. what are they saying at the moment? >> reporter: all right. we're with rob, he's the west chester county executive here. we've seen all morning long,

divers in the water. cadaver dogs, emergency workers. would you still classify this as a search? >> my guess is it's not a search at this point anymore, but they are clearly beginning the investigation stage now. the ntsb was on its way up from washington. you have the nypd and the mta doing their investigation. you have the conductor and the engineers from the train, the black box. but, you know, as a commuter, former commuter, before i got elected, i just can't imagine what it was like for those commuters sitting in that train on impact. that's the last thing you expect. >> reporter: and we know that the only silver lining here given the fact that this was a sunday morning, there were fewer people on board the train than could have been. give us some perspective here on how often these tracks are used

and how busy metro north service is. >> constantly. they're serviced all the time. we can't forget about the four people who did die. and i just, hopefully their families are getting through this. the people who are in critical condition, that they get through this, and then, you know, for us, now the challenge is how do we get people home tonight from the northern suburbs. a lot of new york city residents went away for thanksgiving, coming back tonight. how to get tens and tens of thousands of people into manhattan tomorrow with one less train line. so those are things that we're working on today and set up options for commuters tonight for tomorrow's rush hour. >> reporter: what do people need to do? what do they need to expect? >> it's clearly going to be a disruption. the tracks alone are going to take two days to fix if they can get started on them today. you've got the crane that's

coming that's going to luft these rail cars up today hopefully. so there's a process now along with the investigation, but we want to make sure that commuters understand what their objections are. we want to get people to rides. there's going to be park and rides, options to take the subway. there are going to be options. whether they take them or not is up to them. >> reporter: all the people who are out traveling today, it looks pretty clear today that these tracks would be shut down for an um number of days? >> amtrak is going to have some limited service here. but on logistics for that, that will be the mta answering those types of questions. >> reporter: when you look here, when you see these seven trains off the rails like this, you know, the backdrop of the beautiful hudson river here,

what were your first thoughts? >> my first thoughts were to those who lost their lives and the families, and those who in the hospital and hopefully they'll pull through. there's they evernever a good t have something like this happen. thankfully it wasn't tomorrow morning where this would have been a massive scene with packed commuter trains. that's the only silver lining. but we can't forget the four people who were killed today. >> reporter: we're talking about trains that can carry hundreds of people? thousands of people? >> depending on how many trains. i think there why seere seven t. you could have had over a thousand. but it was an early morning train coming from poughkeepsie. >> reporter: thank you. we'll send it back to you.

>> coming up, we're going to talk to amanda swanson. this is the woman who survived that crash, took some photos. we'll have more on her amazing story of survival coming up after a quick break. hey america, even though she doesn't need them, cheryl burke is cha-cha-ing in depend silhouette briefs for charity, to prove that with soft fabric and waistband, the best protection looks, fits, and feels just like underwear. get a free sample and try for yourself.

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welcome back to our continuing breaking news coverage of this train crash in the bronx. it is 1:30 on the east coast, a little over six hours since that metro north train crashed. joining me on the phone right now is amanda swanson. she is a passenger that was on that train as it lost control and came off the tracks as it went around a corner. we have looked at one photo in particular that you sent in. thank you very much for be being with us. i'm very happy that you are okay. can you just explain to us what was going through your head and what was happening in that train as you snapped this photo with the train on its side. >> caller: i was actually dozing off. i was on himy way to work in

manhattan. i kind of woke up as i sensed that my body was at a 60 to 45 degree angle when i was sitting perfectly upright in my seat. as i opened my eyes it had become clear. i had headphones on, so the screeching didn't immediately become clear. but i was very much awake. i grabbed my phone and personal belongings, because in that moment, i had every intention of walking away from this accident, you know. as the train started to tilt further, once it had hit the ground on its side, the windows had blown out, and gravel and glass had pelted just in every possible direction. i managed to put my bag up in front of my face and block myself from any injury that way. and then i kind of just made a conscious effort to just ride

with the movement of the train and just try to keep myself in a position where i had consciousness and as much control that i could. you know, in that moment. it's a terrifying moment. i just decided that i was not going to be any worse than it had to be, and i was definitely going to walk out of this and make sure i called my parents when it was over. once the train had fully maid impact and come to a complete stop, that was the only moment where i was not quite sure if i was going to get through this. but i woke up moments later, and the dust was settling, and i realized the gravity of the situation. when i stood up, i looked around and i was in one of the cars that was completely on its side. i looked at my phone. the screen was shattered. but it still worked, so i immediately called 911. >> i'm flabbergasted at your story.

how did you stay so calm? what, what got you through this experience? >> caller: well, you know, it might sound silly, but i kind of always felt that at some point in my life i was going to be in one of these trying situations or make or break situations and, you know, i'm definitely my father's daughter. i just knew that panicking was not going to do any good. so i just decided to stay awake, keep my head and neck protected and just go with the flow of the accident and just hope to god that it landed in such a way where i did not get crushed or hit and unconscious. and, you know, not to say that i did this clearly. it could have been a multitude of factors that would have thrown my plan right out of the window. but i tried. i tried. and i felt in that moment, having no idea what was going on in the other cars in the train that i had been lucky, clearly, but i thought i had been lucky

to be in the particular cars that i was in. i thought maybe that the fatalities were in some of those other cars that were a little more contorted and hit the side of the river and tracks at different angles. and it wasn't until the last interview i did where i could hear what was going on in the control room and what governor cuomo was saying that the fatalities were actually this those cars. now i can't get over how lucky i was to not only not be injured, but be ambulatory and cognizant enough to make that phone call. >> this is my next question, looking at that picture where the car is completely on its side. what was the condition of others either in the car that you were in or once you got out of that car out on the tracks or in other locations? what was that scene like? >> caller: i tend to, especially on a sunday morning train sit kind of isolated. so there wasn't really very many

people directly around me. and if there's one thing i can say i did not do that i usually do, i usually. pretty aware of other people on the train and what they look like and how close they are to me. i was very tired today and i didn't make that assessment like i normally do. once i realized what was going on and that i was in fact okay or as okay as i could be with that much adrenaline, i looked around, and most of the people on my train were standing. i did hear moaning. i did hear someone yelling that they were trapped. some adult men were on the other end of the train. i could see that they were also all right and doing what they could to help those that were injured. but on my back half of the train that i, it was mostly just emotional trauma. >> and briefly, i want to go back to gone thing you said at

the beginning. did you lose consciousness for a moment? >> caller: i don't necessarily know that i did, because i, if i did, i came to immediately. otherwise, it was just that initial thud when the train stopped moving completely when i kind of, just closed my eyes and hoped to god that i was going to be able to call my mom with decent news. but it was, i mean, it was scary, but i was definitely awake and aware the entire time. >> how long, so you wake up halfway through the crash. how long did it feel like? >> caller: like it felt like it was going in slow motion. it definitely a very different experience. i have been in a pretty nasty car crash. and about three years ago. and this was definitely a different experience. trains tend to crash in slow motion because it felt like a minute, but i know that in

actuality it was probably like five or six seconds. i obviously don't know that for sure. but that's how it felt. it was a very slow-moving successi succession. >> amanda swanson. thank you very much for being with us. i hope you get the day off from work today as well. >> caller: oh, yeah. oh yeah. squared away. >> how four people were killed in that train this morning. at least 67 were hurt and rushed to hospitals. what are you hearing now about the injured? >> caller: we are hearing there are 12 people brought to this hospital, at least one person has a bad, open fracture on their lower leg. another person has a crushed open fracture on their elbow. one of the other serious

casualties here is a gentleman who has a broken vertebrae, high up in his back. they are concerned about the moment of h movement of his arms and legs. he is being put through the mri within the last hour. doctors here say they have treated a 14 year old boy for cuts and abrasions and bruises. he was traveling on the train with his father. he is okay and he will be released. his father's still undergoing treatment at this time. there's also a police officer, a female police officer who was traveling to work on the train. she has been injured. she has broken ribs and a broken bone in her shoulder is how it's been described. so doctors say these injures very consistent with a train coming off the track, tumbling around. they say they've seen a lot of dirt in some of the wounds, the

open wounds that they've treated, they said had a lot of dirt in. they said it wasn't clear whether that was as a direct result of the accident or just the way the casualties were evacuated from the train, but they say the accident, the arrival of the casualties at the hospitals with a very fortunate piece of timing. the night emergency team was just getting ready to leave and the day shift emergency team had just arrived in. so they had additional doctors in place to begin triaging the casualties and taking the most badly wounded to treatment first. >> you say two seriously injured. emergency services said 11 earlier. so the two you mentioned that are the worst of those in critical conditions who may have life threatening conditions at this point? >> caller: of course there are more casualties at other hospitals as well. the 12 casualties at this, st.

ba bar bar barnabus. they are the people who are being treated. there are others being treated at other medical centers now. >> you were at the crash earlier today. watching it from afar, it does appear that the response by medical assistants and divers was incredibly fast. what was your sense of the way things played out there this morning? >> caller: equally fast. as we approached the scene i could see a lot of rescue workers literally swarming over the train. within 15 or 20 minutes getting close to the site. moist of those are workers with orange parts on their uniforms, the workers that i could see on the train had moved away from it

and listening to the doctors at the hospital. the casualties arrived fairly quickly. within an hour and a half of the accident they had all the casualties that were coming to them. they had been informed there were no more coming. and they were 15 to 20 minutes away from the crash site itself were surprised to get all those casualties in so quickly. these early stages have been very fast and very efficient. and the hospital was ready. they have practiced for these sorts of scenarios. one of the doctors treating some of the first of the casualties told me when he was asked had he seen something like this before, and his answer was he was on scene on 9/11, treating casualties then within an hour of that situation starting. so the doctors here very well versed in dealing withdraw ma situations, miguel. >> thank you very, very much.

more on this breaking story out of the bronx just after this quick break.

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we continue now with our breaking news coverage of the train crash in the bronx. i'm joined now by renee marsh. the ntsb has just left headed to this train derailment. what exactly will they be looking for? >> caller: we also know later on they will be holding a briefing. so we hope to be getting more information about the preliminary evidence they've been able to collect and how they plan to move forward with the investigation. but typically with an investigation like this, i heard that you had deborah hersman on air. she talked about the information they're hoping to collect, the event recorders, very similar to those recorders on airplanes. the thing that's slightly different is that with these train recorders they don't capture as much information as

the recorders do when it comes to aviation, however, they should be able to, if they're in good shape, get information like speed and application of brakes possibly. she talked about photos and video evidence that they may be able to collect. but another issue that we're going to be looking at is the human factor. they'll be looking at the train conductor as well. physical examinations, they'll be looking at possibly rest requirements. human factor is also a very important issue when it comes to these investigations. and as we mentioned, we do know past accidents in this area will be something that they're going to be looking at too, because hersman said herself, metro north, the property has seen, in the past eight months, several incidents. is this an indication of a

bigger issue when it comes to safety, miguel. >> and one thing on that last point, there was a freight train just north of this area that crashed on those same tracks in the metro north tracks in july. there were a couple other accidents in may of this year. one of them resulting in the death, at least one of them resulting in the death of a train worker. how do they bring in all of that information? or does that impact the investigation that will be ongoing now with this current accident? >> caller: well, we can tell you that a lot of times when the go team dispatches to an accident, there's a board member, one of the five ntsb board members that comes with the team. and we do know that earl wiener is accompanying this team. he is the same board member who responded to that connecticut crash. so he is very familiar with the details in that connecticut crash, which, by the way, is

still under investigation and the ntsb last hasn't ruled a cause yet. he is very aware of all the evidence and what they know so far in that connecticut crash. but they'll use what they know in past accidents compared to what they're able to collect in this accident. and as they always, they paint a picture to determine is there a systemic problem regarding safety with metro north or in this region here of track that we're talking about here. so previous accidents will be helpful as we try to figure out what happened here. >> more on this breaking story out of the bronx after a quick break. clay. mom? come in here. come in where? welcome to my mom cave. wow. sit down.

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this is cnn breaking news. more of our continuing coverage of that bronx train crash updating the news now in that

deadly crash. four people were killed in the bronx at least 67 other people are hurt, 11 of those people were seriously injured. nick valencia is joining us now telling us what is happening in the social media world. >> some of the images first surfaced on social media. i want to share with you some of those that were obtained. i want to start with daniel cohen. this is daniel cohen's photo. you can sort of see miguel, the scale of the crash. you can see the car that was flipped over earlier. terry tins posted a photo in the coast guard boat. initially has been reported

there was a belief that one of those cars had made it into the hudson river. that is not accurate. searching and making sure that people were okay. they suffered fatalities from their injuries. another tweet here, she was one of the first people to send an image to cnn she said she didn't see the crash itself but saw the after math of the crash itself. the moment she saw the scene she said it was very big and very bad. >> the folks online talk about the noise. the people in the and the concern about the second crash and the accident six months ago in july. what are you hearing on that score. we don't know. we had the chair woman on.

a big factor of this investigation is going to be the event box recorder. they are going to be looking into that trying to see when the train stopped and if speed was a factor and many people were saying that speed was a factor. >> thank you very much nick. more on this breaking story out of the break coming up. whoo-hoo-hoo! yet many seniors who compare medicare d plans realize they can save hundreds of dollars. cvs/pharmacy wants to help you save on medicare expenses. talk to your cvs pharmacist, call, or go to cvs.com/compare to get your free, personalized plan comparison today. call, go online, or visit your local store today.

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continuing with our continuing breaking news coverage of the train crash in the bronx. the wreck happened north of manhattan island. samantha moore helps us pinpoint the length. >> we are going to take you down the north manhattan line here. here is poughkipsie. it goes through the curves on

that 1:15 minute train ride which takes you into the bronx here along the hudson river where it meets the harlem river. where these come together and this is a turbulent area of water here. that is what spuyten duyvil means. rough waters divers were in here earlier where the water temperature was 45 degrees. you can see here is the actual track as it comes around that curve and here is where the trains were derailed. 7 trains in all involved in that accident and all of those cars were tipped over on their sides. this gives you the idea of that