which takes you into the bronx here along the hudson river where it meets the harlem river. where these come together and this is a turbulent area of water here. that is what spuyten duyvil means. rough waters divers were in here earlier where the water temperature was 45 degrees. you can see here is the actual track as it comes around that curve and here is where the trains were derailed. 7 trains in all involved in that accident and all of those cars were tipped over on their sides. this gives you the idea of that long train ride between

poughkipsie and the bronx. these are the stories topping our news this hour. today tragedy as a busy train derails in the bronx. it comes off the tracks killing 4 and inu urjurying more than 6 others. action star's death sending shock waves through hollywood. paul walker, what we know about his final moments. and is the obama care website finally fixed what you need to know about logging on. we start in new york where investigators are trying to

figure out why a train flipped off it's tracks this morning. here is what we know. the north train derailed in the bronx. 67 other people were hurt and 11 seriously injured. amanda swanson took this picture inside the train and described the scene. i was sitting on the train and all of a sudden the train felt like a little more side ways than it should be. by the time i looked up it was going off the track. the emergency doors were open and i could hear people that were clearly wounded. 8 or 9 people in my car were standing. i managed to retain my personal belongings so i called the cops as soon as i realized what happened. >> new york's governor, governor andrew cuomo joins us by phone.

do you have an update on the dead or injured? >> the good news is the numbers haven't risen we still have four people who were confirmed dead unfortunately. we have 63 injured, 11 kr critically. luckily all 11 are still with us and they are stable. >> and you hear that their condition is stableising and that is it hope that those 11 will pull through? >> that is our hope and they are stable at this time, miguel, but we are not sure yet. >> i know you were at the scene earlier, you thought at the time that the scene was clear. there are a lot of cars that were over and flipped. are you 100% sure that everyone is accounted for? >> we are confident that there are no additional people or passengers in the trainer around

the train. the first responders obviously that was their first priority and they had specially trained dogs. it is hard to tell because you don't know who was on the train. there was no roster so that the search and recovery this morning was quite extensive and we confirmed at that time that four people have been stiablized and the injured were sent to a neighboring facilities. that is a dangerous area on the track by design. the trains are going about 70 miles-an-hour coming down the straight part of the track. they slow to about 30 miles per hour to make that sharp curve as you correctly pointed out where the hudson river meets the harlem river.

and that is a difficult area of the track, but that doesn't explain this either. we are waiting for the ntsb to tell us exactly what happened. the trains have a black box on them similar to an airplane black box and that will give the speed of the train, whether or not the brakes were applied, and there was an earlier report that the operator suggested that the brakes failed. normally we look at the track conditions, the speed of the train, operator error, we'll look at the ntsb on that. we'll look at turning towards cleaning up the site so we will have the service smens again and that is an important line for us. we want to get it up and running for tomorrow. so there is little impact on the commuters as possible. >> it was officials who told us

conductors told us that they seemed to fail. is that now in question as to whether or not he applied the brakes? that was a report that the operator stated that. i don't know whether that was an official statement. our first concern was getting the operator the appropriate medical attention. i heard the same report that they suggested that he had put on the bra kkes failed. so that is a possibility and there are others of course. track condition and operator error. and we'll wait for the ntsb and the black box report.

if the brakes were applied it will tell us that. we'll get more information on that. >> i understand that there are three workers on there. i don't know if there were operators but do you know the condition of the operator himself or the other workers who were on that train? >> our understanding is they are all stable and the operator is being treated and we didn't believe they were life tlet threatening. there were 100 to 150 on the train a train that left before 6:00 this morning from

poughkeepsie if this were in the middle of a workday you would have had hundreds and hundreds of people on that train. to see the condition of that train is breath taking. as it skidded along the dirt it was picking up dirt and stones and were then being thrown throughout the car. so you can imagine what it would be like at that speed with the movement and the train itself rolling on the side. you then had this debris that was shooting through the cars. and it was serious debris of serious size. so, it could have been much much worse. to lose four people this way, days after thanksgiving and the holiday season truly is a tragedy and reminds us all how precious a gift life really is.

these are four people who left their homes this morning thinking they were going to be back and it turned out to be their last. it is a sober reminder for us to keep in mind. >> it is very, very tough to watch. i must commend your emergency services personnel who seem to be on it very, very quickly both on the ground and in the water. it was impressive sight to see. governor andrew cuomo for us. thank you very much and good luck to you. >> the national transportation safety board has sent a go team to the accident. let's get to the scene there. if you could lay out where that train is from where it left the tracks, the first car was

stopping feet away from the water. it had come around the bend when it suddenly derailed. the cars turned completely on their sides and three of the people were thrown from the cars and were killed. we have seen two of the victims who were killed taken away. we saw stretchers that were wheeled out toward the area of the wreckage within the last hour and then wheeled away. a shot of reality of how this holiday weekend is ending in a truly devastating way. the chaplain has been out here

all morning. and transit officers. we are waiting for the ntsb go team. which will be beginning to provide answers for why this train derailed. we heard new york state governor cuomo saying this is a dangerous area with the speed and the curve and the track condition and possible speed of the train is what they will be looking at. we can't get conclusions until they look at what we are seeing behind us. >> thank you very much. >> now at least 67 people were hurt and rushed to the hospitals. nick robertson is live at one of those hospitals. st. barnabus in the bronx. >> we are being told that

doctors are treating 12 casualties from the crash. they have come in with a number of different injuries. two critical. one with an open fracture on the leg and one with an open fracture as having injuries to his vertebrae and back that injury quite high concerns with the mobility and a young boy of 14 was brought in here as well. he had light injuries cuts and bruises and he has been treated and the hospital believed that he would be able to be released fairly soon. we talked earlier with dr. david listman and this is how he described some of the injuries they are seeing. >> i think the most critically ill patient is the one with the spinal cord injury and the one with the open fracture of the leg. that is a woman.

yeah. also a woman with the open fracture of the elbow. we have had quite a few people with fractures of the clavicle which is common with being tossed around. there are minor head injury but no intracranial injury, nobody with bleeding inside their head. another injury we have had here as well. she has broken ribs and a broken bone in her shoulders. >> nick, it is absolutely incredible to see the pictures of that train and i mean despite the bad in injuries that more people were not killed. nick robertson in the bronx for us. to give you a sense of how

crucial these trains are to new york city. the ntsb rail line s move more than 82 million passengers a year. this is a key mass transit for those who commute into the city. it will be a snarl for them in the morning. another huge story we are following this hour the death of a hollywood heavyweight actor paul walker dead at age 40. cnn has obtained footage of the inferno itself. taken moments after the crash. >> dude, go! >> police say speed was a factor. the star of the fast and furious gr franchise was the passenger in the car. he and the driver were both killed.

what details are you learning about the crash? >> they were in a 2005 porsche. they hit a tree at a high rate of speed. the car was fully engulfed and mangled. two minutes after the fire department ment arrived they declared them dead on the skeeb. they are trying to obtain dental reports. it will be 48 hours to perform an autopsy to declare the actual cause of death. the driver was always evolving performance cars. that is a business in the area. heart breaking the driver's 8-year-old son responded to the crash nearby and tried in vein to save his father and walker. >> do we know if this is an area

where street racing occurs. that area i know there have been incidents in santa clarita before. we also see a sign that says 45 miles per hour. they were clearly going faster than that. >> we know there is a business in the area that special ices in high performance cars. you can see there somebody was doing donuts or figure 8s. it is unknown if these were related to the crash. paul walker, quite an extensive passion for fast cars. he owned 20 to 30 cars himself and many were linked to his films. he loved the toyota supra and he was fond of the porsches which

he was riding in with his friend and colleague mr. rodas. the driver who passed away in the crash. very sad, a bright bright star leaving us too early. news from washington. the website is working smoothly for the majority of users. coming up we'll go to washington for a live report. and many stars and fans are mourning the death of actor paul walker. coming up next a closer look at the man and the movies that made him famous. honestly, i wanted a phone with a better camera.

my boyfriend has a lot of can't-miss moments. i checked out the windows phones and saw the lumia 1020 has 41 megapixels. so i can zoom way in even after i take the picture. and i can adjust the shot before i take it so i get it exactly how i want. so, i went with a windows phone. maybe i just see things other people don't. ♪ honestly ♪ i wanna see you be brave ♪ just by talking to a helmet. it grabbed the patient's record before we even picked him up. it found out the doctor we needed was at st. anne's. wiggle your toes. [ driver ] and it got his okay on treatment from miles away. it even pulled strings with the stoplights. my ambulance talks with smoke alarms and pilots and stadiums.

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actor paul walter killed overnight in a fiery car crash

in hollywood. cnn has obtained footage of it moments after the crash occurred. >> the guy is in there. he died go. >> when firefighters arrived at the scene they found one vehicle fully in gulfed in fire. cnn took these photographs of tire marks right near the crash. >> the star had been filming the latest installment of "fast and furious 7". >> his co star tweeting this: >> tom o'neal editor at, he leaves behind a daughter, what

kind of guy was he? he played an action figure whu who was he? >> he was a great guy on the set for example. everybody who made movies with him said he smiled a lot. his daughter moved to california to be with him. what he was doing 30 minutes before he died. he was raising money charitable funds for the sir vsurvivors of the typhoons in the philippines. he really cared. >> why? what was his interest in helping these international issues and did he do things in los angeles as well? >> yes, he did. reach out worldwide was based here and when "the fast and the

furious" became such a huge hit he wanted to pay back. there was a lot of money at stake here. his financial adviser was the man who died with him. >> oh gosh. i take it both these guys were clearly car official nad does. the movie marked him as this crazy out there sort of actor, but as you say, he was not. how did those films so go forward without him? they were right in the middle of filming "fast and furious 7" here in atlanta. >> knwe know that the productio began in the middle of september. they will have several options. one is what happened in the movie "gladiate tore".

they digitally put his face on another body. johnny depp and jude law played the part for him. they will say it may be tasteless to proceed at all. we can't show paul walker in a movie that ended up the way he died. >> very, very sad news out of la today. thank you very much. >> president obama promised the heal heal healthcare.gov site would work better by today. did he deliver? we'll go live and tell you. life with crohn's disease or ulcerative colitis

is a daily game of "what if's". what if my abdominal pain and cramps come back? what if the plane gets delayed? what if i can't hide my symptoms? what if? but what if the most important question is the one you're not asking? what if the underlying cause of your symptoms is damaging inflammation? for help getting the answers you need,

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let's bring in toridunnen. is it working? >> so do you want the short or the long answer? i'll stick with the short answer. yes, we do. we are watching it slowly and the next week is going to be key. the administration is going to say that they met the goal for what has been working smoothly for the vast majority of users. as more people log on to the siet si site in the coming days. >> the bottom line healthcare.gov on december 1st is night and day from where it was on october 1 st. so strong statement there.

officials point to dramatic progress. the average response time actually down from what they say is 8 seconds and they tell us they decreased the error right to below 1%. 50,000 users should be able to get on the site and that is double than what it was before. people will be put in that virtual line and they will receive an e-mail telling them of a better time to come back and try the system. they say that the site should be able to support 800,000 consumers per day. we heard from a spokes man for house speaker john boehner. he had to say that this is not just about a website but more about what they are calling a flawed law. one can assume that we will hear more of that as we watch the

website closely. the one thing that they are not releasing are the metrics the information that would tell us how well it is working and where the errors are. i think we will see that soon. yes? >> today they did release a lot of those numbers in terms of charts and graphs. but perhaps we might get more specifics in the days to come. i'm sure there will be every sort of scope on this program. yeah. live in washington. thank you very much. >> so how is the website doing technically? let me bring in john endgates at rack space. where you want to be. is the website where it wants to be at this point, john? >> yeah, i think that they have certainly hit the goals that they laid out for themselves. they told the public that they wanted to be able to hit the 50,000 users mark.

i think they hit that. it remains to be seen if everything is going to be working perfectly. we'll see if it matched up for the need for the site. it was a group of numbers that released today. they give you a better sense of how it is operating. have you gone through those and to what degree can you say that these things will continue to work in the days ahead. the numbers are encouraging the numbers that they have shared are multiple times better than they were in things like up time have doubled. the performances are encouraging to see that they have made dramatic changes to the site. we don't know for sure next week or the following week you could

have more than 50,000 users. you could have hundreds of thousands of users. for those they are going to go into that waiting room to wait for a lower week period. i got invited to the white house this last monday and see what was looking at what was going on. with ten being the most and one being the least how much crisis with ten being the most was there from what you saw? >> at the time that we saw it, they had high confidence and

high moral and they were on the right track in the groove. in terms of where they were it is night and day. john thank you for joining us. > investigation into a deadly train derailment in the bronx is now in the hands of the ntsb. coming right up.

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an ntsb team is on its way to the bronx, new york and they will hold a briefing at 4:30 p.m. we have just lettarned that ande will bring that to you live. it happened just after 3:7:00 a this morning.

67 people were hurt and rushed to 7 area hospitals. fire officials said they had to rescue people from the train cars. this happens days after thanksgiving a very, very busy travel day. earlier i spoke with the chairperson of the national transportation safety board and i asked her about the state of the investigation. >> we have a go team that is in route to the accident scene. they left washington late this morning and arrived in laguardia. and they will hit the ground running. and human factors, and survivability. our recorders were going to look

and see and our operations team will be looking at the dispatcher dispatchers and we have a lot of work to do and we don't have day light hours and we'll do what we can to see what happened to prevent what is happening again. can you say anything of the safety news or the ability of this configuration to go around the curve of that sharp?

we have a lot to do before we can reach conclusions on the scene and we have to understand what the environment is and what the equipment was do iing and h it was operating. tonight we are honoring chad growing up in the mississippi river he was appalled by the trash in the waterways.

this is a huge migratory water way for the he birds. i took it for granted. everything you can imagine winds up in the river somehow. fridge raters, stoves, tires, trucks. as i got older, i realized it should not be like this. and if no one will do anything about it, i will. the first year, a boat, a river and a lot of trash. pumped up to do it. and now, here we are 15 ships

later, it went from boat loads to barge loads. >> you guys ready? we are basically creating an opportunity for people to go out on the river and make things possible. this is hard, back-breaking work. we want to make it fun out there. >> i didn't think i would be seeing her on the boat. >> at the end of the day you are picking up garbage. little by little we are getting it. people want to have fun and people want to make a difference. removed over 7 pounds of garbage

since we started. this is a problem that people created but a problem that people can fix. it's about making america a better place. it sounds cliche but that is exactly what we are doing. >> wow mark twain would be proud of him. and don't miss the incredible act of generosity that brought the audience to its feet. it is tonight at 8:00 p.m. right here on cnn. [ nurse ] i'm a hospice nurse. britta olsen is my patient.

i spend long hours with her checking her heart rate, administering her medication, and just making her comfortable. one night britta told me about a tradition in denmark, "when a person dies," she said, "someone must open the window so the soul can depart." i smiled and squeezed her hand. "not tonight, britta. not tonight." [ female announcer ] to nurses everywhere, thank you, from johnson & johnson.

now we continue our live coverage of the train derailment in new york. a passenger train derailed just after sun up in the bronx. 4 people were killed, 67 injured

at least 11 seriously. we will bring you the news conference at 4:30. nick valencia is going to bring us the social media information. >> some of the first images surfaced on social media. i want to share with you some of those that we obtained. daniel cohen is coming to us on instagram. it shows an unsettling car. one woman that was in a car that was flipped over. and terry tines posted a photo of coast guard boats. there was a believe that one of

those cars that made it into the hudson river, a coast guard searching and makie ing sure th there was no one in that water. another tweet here coming to us from rebecca schwartz. she was one of the first people to send an image to cnn. she said she didn't see the crash itself. she said it was right across the river and the moment she saw that scene she said it was something really big or really bad. >> the people in that neighborhood talk about the noise. the concern of the accident six months ago in july. what are you hearing in that score. we don't know. that is part of the ntsb, a big

factor is going to be the event box recorder. they are going to be looking into that and seeing when the train stopped and if speed was a factor. many people saying that speed is a factor. all right thank you very much. >> now, just ahead on the train that shows us what it was like when her car went off the tracks. incredible survivor story. ♪ ♪ >> in men's wheelchair tennis this 29 year-old is the one to beat. shingo fell inp love with the game after treatment for spinal

cancer left him wheelchair bound at a young age. i think i have talent for pushing. >> with another successful season under his belt the athlete hopes to inspire another generation of players who find the sport just as challenging and rewarding.

just by talking to a helmet. it grabbed the patient's record before we even picked him up. it found out the doctor we needed was at st. anne's. wiggle your toes. [ driver ] and it got his okay on treatment from miles away. it even pulled strings with the stoplights. my ambulance talks with smoke alarms and pilots and stadiums. but, of course, it's a good listener too. [ female announcer ] today cisco is connecting the internet of everything.

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back now to our continuing live cuffcoverage. a short time ago a spoke to a survivor who was on the train the moment it went off the tracks. >> i was on my way to work in manhattan. i kind of woke up when i felt my body was at a 65 degree angle. when i opened my eyes it was clear i didn't have headphones in so the screeching hadn't quite registered. when i realized what was going

on i was very much awake. my first reaction was to grab my phone in that hommoment i had ey intension of walking away from the accident. as the train started to move further, once it had hit the ground on the side the windows had globe out on its side in every possible direction. >> amazing and she walked away. perfectly fine. coming up next one woman's amazing story of her near death experience what she said happened as she laid dying of cancer.

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tonight anderson cooper has the stories of those who say they have seen it.

co comatose she said she was given the chance to return to the l living or die. our randy kay has more. >> you could still see your husband. >> he was very distraught. he was there by my bedside and holding my hand and i could feel he was willing me to come back. and you had a choice to make. at first i did not want to come back. why would i want to come back into this sick and dying body. but then i understand why i had the answer. all the years of beating myself up feeling flawed had turned my

own energy against me and manifested myself as cankcer an i understood that now that i knew this my body would heal. you had this huge revelation and they both affirmed what needed to be done. both said go back and life your life fearlessly and i started to come back. >> how long were you in the coma? >> about 30 hours. i was in the intensive care unit but within four days they were able to take off the oxygen and the food tube and the tumors shrunk by 70%. they kept looking