for terrorists once again, wolf. >> please be careful over there. anna, one of our courageous journalists in kabul right now. i'll be back, 5:00 p.m. eastern. a special two-hour situation room. newsroom with brooke baldwin starts right now. wolf, thank you so much. great to be with all of you on this friday afternoon. i'm brooke baldwin. we begin this hour with this number for you, four weeks after malaysia airlines flight 370 vanished. the search turns below the ocean surface. they are trying to find the black boxes before the pingers go silent. assuming, of course, that their batteries haven't already run out of juice. crews today dropped off that pinger locater in the water. we have talked about this th thorough

thoroughly, right. it's a listening device straining to pick up the faint, you hear it, the clicks, probably now fading pings from the plane's flight data recorder and from the cockpit voice recorder. those two boxes they're looking for. scouring this 150-mile track of the indian ocean. if they do get a ping, there is also an underwater robot. this is a blue fin. the american auv, as an autonomous underwater vehicle, on scene, standing by. how this works, it uses sonar to check the sea bed for wreckage. but experts say all of this is really a shot in the dark without having that tangible evidence, the debris field to narrow the search. >> i think there's still a great possibility of finding something on the surface. there's lots of -- lots of things in aircraft that float. i mean, in previous -- previous

searches, life -- life jackets have appeared. >> as for what went on inside the cockpit of flight 370, we have the transcript of the final communication. but what about the audio. what about the back and forth between the cockpit and air traffic control. malaysian officials are refusing to allow the families to listen to the audio recording. why? because it's part of the ongoing investigation. here we have these families struggling to get information. the search operation used what little information it has to hone in on the current search area. what teams came up with is really a mix of science and speculation. >> we are moving into an area we have never been before. and may i say, i think this ground-breaking analytical work has been simply extraordinary. and it gives us, i think, some -- some hope that we will eventually find the aircraft. >> let's go to paula newton.

in perth. 2:00 in the morning. where you are, we hear about ground-breaking analytical research here and honing in on the search zone. how exactly did they do that? >> reporter: they, once again, went back to those pings from the mr satellites. they had made this calculation, remember, brooke, so many days we were looking at a northern arc and a southern arc. now at the bottom end of the southern, 150 miles, you have the ocean spray on one end, and the hms echo, a british ship on the other end. they will converge on the line. it's a shot in the dark as you said. the u.s. navy commander leading this told me it was a shot in the dark. but at this time they feel the equipment is out there. they will continually look at information, see if they can refine it a little bit more. but right now what they have is a guess.

not even what they would call an educated guess as to where that plane may have come down. good news, the weather is good. the equipment, they have full confidence at those depths, that topography on the ocean floor they will have a very good chance of hear it if it is pinging. >> if, a couple of days to go, more or less. there isn't total precision in the battery life. but to underscore the point, this is a painstakingly slow process. >> reporter: well, as the commander explained to me, it's like a slow walk on the ocean floor. they're working at it 24/7. they're going to continue this part of this search for 10-12 days. we asked if they needed more equipment. they said no. that's frankly, brooke, because it's a shot in the dark now. we don't need more equipment to do this if and until they refine that search site. and i have to say, brooke,

planes just finished coming in for the night. they're still trying to spot the piece of debris on the surface. >> paula newton, thank you so much. in perth at 2:00 your time. let's focus on the underwater pings. the precious ping sound happened about once every second. but back to the battery. battery-powered ping may soon go silent. let's bring in mike williamson. nice to have you on. >> thank you. >> we're talking about this approximately 150-mile track to use this pinger locater. listening for the click, click, too ultimately locate the black boxes. but my question, is covering that kind of surf zone doable in the two days they have before the battery dies? >> there's a problem here in the acoustic pingers are not really intended to identify where the

aircraft wreckage is on the sea floor. they can guide a remotely operated vehicle to the actual flight recorders in the wreckage field from an autonomous vehicle. so this is a real stretch to use it as a search tool. there are a range of these acoustic pingers is 3,000 meters. and we're in water depths that are probably over 4,000 meters deep. these deeply towed hydro phones have to be close to the bottom to hear them. if they were at the surface they could go right over it and not hear the signals. that is a tough, tough problem. >> mike, you call it a stretch. the families are pressuring the airline and the government, but might we go with desperation as another word? >> well, there's -- there's always a hope. but the probabilities are pretty daunting. >> okay. you mentioned the possibility

that this could go over the wreckage. because, you know, i was really reading about what happened with air france 447 and what went down. they found the debris six days after the crash, but took two years to find the wreckage. from what i understood, correct me if i'm wrong, they had gone over the plane wreckage and not found it because of the topography on the bottom of the ocean and then two years later they finally found it. >> that's right. the pinger locaters may not have received it, there might have been damage to the recorders on impact. that being said, the actual wreckage was found something like six miles from the last radar ping. so they had a pretty good idea of the area to look. but nobody heard anything from the pingers, and it could have been, again, because the water was very deep. >> could you also have false alerts triggered by whatever

else might lie beneath, whether it's silt, and we talked about ocean ooze or whales or rough weather that could lead a search crew on what thing could be it, and turns out it's not it at all. >> well, these accuoustic pinge transmit on a frequency of 37 i can low hertz. it's low in the ocean. there's always noise from bubbles, waves, marine life that could cause the overall noise level to rise and make it difficult to hear these discreet pings. if on the bottom the actual recorders are buried under silt, then that's going to impede the range they would normally have. so there are a lot of factors to be involved here. >> at least the good news, we knew with air france that the pinger was long since gone two years after that crash, but it was still intact. they were able to get the answers and ultimately figure out what happened on this plane.

this could take years, but hopefully the families get the answers in their lifetimes. thank you so much for joining me here. coming up next, the families being denied access of the audio recordings from the cockpit to traffic control. if the transcript is public, what can be revealed on the audio? and take you back inside the flight simulator to see whether a plane could crash land intact on the water. and investigators searching the home of the soldier who killed three people at fort hood. they are searching for the motive here. this is cnn's special live coverage. defiance is in our bones. defiance never grows old. citracal maximum. calcium citrate plus d. highly soluble, easily absorbed. those little cialis tadalafil for daily use

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welcome back to cnn's special coverage, i'm brooke baldwin. right now you have not one, but two high-tech devices searching underwater scouring this 150-mile track of the indian ocean hunting for flight 370. you hear the click, click, click. that's the ping that sounds like from the black boxes. this towed pinger locater listening for the clicks from the flight data recorder. we have the highlight for you, this is the blue fin 21. this is an underwater robot that can scour the ocean floor. here's what you should know. officials have no idea if the plane is at all in the vicinity of these devices. sort of, though, under the gun, because battery life at any moment could go away from the black boxes. go to the flight simulator to

martin savage and pilot martin. this has people asking whether crews could find the plane intact instead of all kinds of pieces of wreckage. could you give us some insight there? >> right. we have run this through the simulator a number of different ways. but we wanted to show you, there's a way it's possible the aircraft did not necessarily nose-dive when it ran out of fuel and slammed into the ocean from a high altitude. he shut the engines off to simulate running out of fuel, that's the scenario believed to have happened. that after flying for seven hours or so, they ran out of fuel. here's what happens. you can see, show us right there on the dash, so to speak. >> all these displays here, the numbers winding down, that indicates them winding down. >> two engines, both of them are down. we are now one very big, very high-tech glider.

that's the first thing we wanted to show you. the stability of the aircraft. nobody is doing anything. not flying, the automatic pilot's not engaged. the engines are not producing anything. actually gravity is taking over. here's something we can show you only with a simulator. mitchell can bring up an external view. so that is us out the window. sort of the eagle-eye view of what this aircraft would look like. see the engines, their fans are spooling down. you can see also that the attitude of the aircraft on the horizon is extremely stable. the 777 was designed that way, right? >> to fly -- to glide, rather, to the ground in a stable attitude. >> so if no one is at the controls and both pilots are passed out, the aircraft is flying stable. but it's descending fairly quickly. >> it is. almost 2,000 feet per minute.

it would hit the ocean at a violent rate. >> that's the problem. you have a good decent, but you can see how either one of the engine cowlings or a wing could snap, and then tumbles. but if it's not a wild, high dive from high altitude, it's more like a roll into the ocean. >> think back to the hudson river landing. very controlled decent, and he landed the airplane intact. it can be done. >> assuming, of course, there's someone flying. if not, it's still going to crash in a way it's a going to end up with some debris, but maybe not a huge debris field, brooke. >> that's the thing. we talk about find the debris field and finding evidence, if it's intact, they can deduce how it hit the water. but they have to find debris.

thank you as always. here's the other piece percolating today. malaysian officials are refusing to allow passenger's families to listen to the recording of radio communications between flight 370's cockpit and air traffic control. saying the investigation is ongoing. let's get context. and our retired airline pilot, captain john branson. nice to see you again, sir. let's begin with the cockpit recordings itself. to be clear, two ways you can hear what happened on the cockpit. buried on the ocean floor, two, between air traffic control and the cockpit. what would they hear on that? >> well, in addition to things you can assume they hear because of the transcript, there's a lot you can pick up. for example, in some aircraft when the pilot transmits, it includes a side tone. it's a 400-cycle side tone. and it can tell you whether or not the engines are putting

out -- or the generators are putting out the right amount of energy. if they do an analysis and see that the 400-hertz tone is down to 390, they can tell that the electrical system was being loaded up for some reason. that's one thing. another thing is each of the pilots has three microphones they can use. one is the boom mic they use most of the time, certainly in takeoffs, landings, decents. and then the high fidelity mic they use without the boom mic, and the third is in the oxygen mask. >> even in the oxygen mask in case of an emergency. >> right. >> wow. >> that's automatic. if somebody takes their mask out of the mask stowage box, it automatically deactivates the boom mic. so it won't work. they have to use the hand mic even with the boom on.

>> could hear ambient noise, a struggle, could hear words expressing fire, emergency. >> you could, but the other thing you could also hear is if one of the crew members got out of his seat to go to the back. most airlines now at least require them to take the mask out or have the mask nearby. if they remove it from the box, now they're changing to a different microphone and you can tell that from the fidelity of the microphone. >> those are a few of the different things one could hear on these recordings. the issue today is pertinent that the families want to hear this and the investigators are saying no. this is an ongoing investigation. that is understandable, but at the end of the day, you were involved with the massive plane crash in the potomac river in the 80s, and you were part of the process in which families were allowed to listen. why? >> well, after the accident and we got the recorders out a week

later, it took a while to transscribe them. takes a long time to transscribe 32 minutes. they wanted to hear them. >> why? >> i hate to bring closure. maybe just curiosity. hear their family member's voices again. >> final words. >> so working through the investigator in charge, rudy capucin was his name, nice man. he facilitated, the family came in, a copy of the transcript. they could hear the recording. it was difficult to hear without the transcript. it was kofcomforting in a way t them. >> helping to bring some peace. captain, thank you so much for your expertise here. coming up, as the search goes deep underwater, our rosa flores has a look at the high-tech tools the investigators are using to take them miles and

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well, investigators in fort hood are still searching for the answer to why. why did this army specialist open fire on his fellow soldiers? two days now after that deadly shooting, key questions remain about the gunman here. 44-year-old ivan lopez.

army officials confirm he killed three and wounded 16 others. killed were illinois sarnt timothy owens he was a father of two. 38-year-old carlos alberto rodriguez. he was like the shooter, from poouerto rico where he wanted t retire. and stanley ferguson, seen in this facebook photo posted by his fiance. haley talked to our affiliate and said ferguson died while trying to hold shut this door that lopez was trying to push open. on the other side of that door, a room full of military personnel. >> he held that door shut for so long. he thought it was bullet-proof. but apparently not. if he was not against that door holding it, that shooter would have been able to get through

and shoot everyone else. >> cnn's justice correspondent pamela brown is live there just outside that entrance way on to the post there at fort hood. pamela, i know officials searched shooter's home. what did they find? >> reporter: that's right, brooke. i spoke to a law enforcement source earlier today and learned that they didn't find any physical evidence such as a suicide note that would indicate a motive. now we know from sources that the fbi and army investigators have been searching his computer and interviewing witnesses trying to figure out what triggered the shooting on wednesday. and looking at several possibilities. one is whether he was angry over recently -- a recently canceled leave. we heard from the general of fort hood yesterday, talking about a verbal altercation between lopez and another soldier right before the shooting happened. and also, brooke, the general talked about his long history of mental instability being a

fundamental underlying cause. we learned he suffered from depression, anxiety, a sleep disorder and was taking several medications and being treated for those issues. and, of course, they're looking at the medications, whether that could have been a factor. but again, there was nothing from the search turned up anything significant that would indicate a motive. that's still a big question mark. >> okay, so you have more on the shooter and his home and what was and wasn't found. the other issue here is that gun shop, i passed by yesterday, guns galore, the same store where major nadal hassan bought his weapons. and you uncovered information about purchases lopez made there. >> reporter: that's right. according to the law enforcement source, he purchased the .45 caliber on march 1st and bought a lot of ammo, according to the source. and he went back to that store

to purchase more ammo throughout the month of march. so interesting to note there. and also, brooke, when you think about the gun he was using with than .45 caliber smith & wesson gun, it holds ten rounds plus one. think about the injuries and the three people killed and also himself, he must have had a lot of ammo with him. >> pamela brown. frightening thoughts for us at fort hood in texas. thank you very much. coming up next, we will take you underwater so show how they are looking for the wreckage of flight 370 and how they could miss it. what the robots are doing. and the twists and turns, on the 777's final hours. most of os live in the same communities that we serve. people here know that our operations have an impact locally. we're using more natural gas vehicles than ever before. the trucks are reliable, that's good for business.

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bottom of the hour, the search for flight 370 went below the surface of the indian ocean. this super-sensitive pinger locater is following this 150-mile track at at depth of 10,000 feet. straining to pick up the ping from the black boxes. and if they do hear a ping, a robot, also made by the usa, standing by, uses a sonar to map the ocean floor and find the

wreckage. but here's the thing, without an above-water debris field or a piece of plane debris, experts say the underwater assets are a shot in the dark. but darkness they can handle since they don't rely on visual sightings or satellite imagery. they can work around the clock. we talk about this high-tech co tools to begin this undersea search. cnn's rosa flores is on the ship with the look at the high-tech search equipment. >> reporter: unmanned probes like this have searched the ocean for plane wreckage before. it took years of sweeping the ocean bottom, but it found a downed plane, carrying an italian fashion designer off the coast of venezuela last year. helped find air france 447 after it went missing, locating the

wreckage and hundreds of bodies on board. it has found ships sunk decades ago like the ark royal. and these probes allowed for detailed imaging of the titanic. >> the small ones go down to 5,000 feet. next class is much larger, it's 15 by 25 feet. it's very large. adds a lot of battery capability and hydraulics capability. >> the autonomous underwater vehicles, auvs, can go as deep as 20,000 feet sending pulses to find debris. then maps are drawn to guide search teams. they can find things up to 300 feet under the sea floor. this auv can only search eight square miles a day. it would take four days to search an area as big as manhattan. it works aren't obstacles so it doesn't get damaged and maps

them so divers don't get hurt. >> underwater obstructions are a concern. we tend to fly the auv at about a 45-meter altitude of the bottom. keeps us usually out of the way of obstructions. >> reporter: these types of searches can take months or years. but the payoff is high. wreckage that gives clues about what happened, data recorders and the thing that matters most, the fate of the people on board. rosa flores, cnn, new york. >> so that's an idea of how it's going out there. but right now, chad myers, bring you in. you have done math looking into the search area. but what i really wanted was a comparison. talk about 150 miles, how does that compare to the great lakes? >> we figured that out, changed kill meters to miles and all that, we came up with 84,000 square miles. how does that relate? you would have to search in just the current search area, the one

they want to be 100 times smaller, superior, michigan, huron, and most of lake erie, but not lake ontario. all of that. i'm going to give a lot of benefit of the doubt to the technology in saying we have heard about this one to two to three mile range on the ping, ping, ping. i'm going three miles, that's the highest. if this listener can listen three miles in both directions, a six-mile wide strip. it's a six-mile wide lawn mower. you go back and forth and try to cover 84,000 square miles, six miles wide at a time at 5 miles per hour. can't go too fast. it's over 100 days for that one thing to search this one area. that's why they would want this a hundred times smaller to they could search it in one day. that's not going to happen. there are a couple out there. but it would take one just a hundred days.

obviously you don't keep looking once you kind it. it could be only 25 days. but if it's the last thing they find, 124 days. and the ping's dead by then. >> no dice because the battery's going away. but hopefully with those submersibles that could help find the wreckage. but they have to have the debris. keep going back to that. thank you. coming up, a closer look at twa flight 800. these pictures, how they reconstructed the plane. we will tell you how that investigation compares to flight 370. and what does it take for investigators to actually label a crash a criminal investigation? we'll talk to an investigate who worked on the flightle 00 case. and also george w. bush. recognize this guy? this one? putting his artistic skills on display with paintings of world leaders. how did he do?

let's talk to an art critic, next. [ grunting ]

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welcome back. we will take you back to our special coverage, of course, of flight 370. censers down in the water going 24/7, hoping to hear the pings before they run out. stand by for more reporting on that. but right now, have you heard of this artist? the painter known at w. fascinating story. new at the art scene. he has a show that opens tomorrow in dallas, and he opened up to us last spring. >> i get the satisfaction out of completing a project. and i paint people's pets. and i love to give them their pet as a gift. now i'd readily concede the signature is more valuable than the painting. >> you know, just a hobby, says george w. bush.

something to keep him off the streets post-oval office of course. and sitting down with john king. more than one critic is saying he's pretty good. and the senior art critic for new york magazine, jerry salts. is looks like you were ready to dismiss the idea of w as an artist, but changed your mind. >> that's true. what can i say? i was never a fan of the bush presidency. i thought he was a bit of a gremlin on the wing of america. >> a gremlin, okay. >> when i first saw his paintings, i was sure i would hate them. but there was something kind of innocent, sincere, earnest, almost child like. if you told me a high school senior had painted them, i would believe it. also, it was so strange to see a man who had seen the entire world paint himself alone in a bathroom in the bathtub naked.

>> let's get deep, jerry. you're an art critic. what would one be thinking to be painting ones self. is this, like, a rebirth? is this symbolic of a new spring? here i go bringing out my old english major. but seriously, what do you think? >> i actually read it more as somebody cloistering himself away. of returning to a private, one-person world of small spaces, of no other people. of not looking out, but just looking at himself. not in an intro specktive way, but just looking. imagine if abe lincoln had served his term and painted afterwards and he gave us paintings of himself in a bathtub. it's almost freakish. and then to paint world leaders, right? so he's painting his counterparts. we'll put these up so people can see them if they haven't yet. first, this is maliki.

this is from iraq. and then we have, let's show the next one, this is bush's friend, tony blair, former prime minister of britain. and then we have this, vladimir putin. we have been talking about him a lot in the news. -- >> you. >> why wow? what do you think about this? >> i have to say, this is the man that had bush at hello. and bush looked into his soul and saw a good man, and the strangeness of this portrait, of those eyes just looking right back at us does border on the freakish. and it is really a strange picture. especially when you consider that it was painted by george bush. i would love to have seen him paint, say, scenes from his own presidency, of rove, of cheney, of rumsfeld. >> this may be just the beginning. >> well, it's a good begin. if i could give him one council,

i would say don't rely so much on the photograph, mr. bush. look at the photograph. take that as a starting point and then just paint more with your imagination. and the backgrounds could have stuff too. paint the 2000 election. paint yourself landing on the aircraft carrier. let us see your world. >> jerry salts, giving tips to the former president. enjoying this. sir, come back. >> love to. >> appreciate it. >> thank you. now to this. 18 years ago a plane crashed, killed 230 people. no one knew why for such a long time. but you are about to hear from someone who worked on this plane. hear what he thinks malaysia has all wrong. that's next.

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to make our world a little less imperfect. call... and ask about all the ways you could save. liberty mutual insurance -- responsibility. what's your policy? you probably remember this story. this plane crashed into the ocean killing all 230 people on board and nobody knew why. twa flight 800 crashed off of long island's coast back in 1996. people had all kind of wild, crazy theories about what triggered this particular plane crash. and my next guest was part of the investigation which ultimately concluded a fuel tank explosion caused the crash. mike brooks joins me now.

we're going to get to that. it's fascinating. but first on the flight 370 they're looking for, what do you think malaysia has done so wrong? >> first of all, how does a government just lose a plane? a 777 just doesn't go down. and why didn't they pick it up on their radar? you know, people are saying to me, what if they were attacked by another country, would they not know the attack was coming? >> i hope not. >> you hope not. but there's no way, no how they didn't know it went down. i find that hard to believe. >> twa flight 800 here. you were able to recover 95% of the plane. is it still in the hangar? >> yes. 95% of the plane recovered. the last thing we did, scour for any pieces of debris, we used scallop boats that winter. this happened in july of '96. right before the winter, and the weather got worse, we used skop

lop boats to break the bottom of the atlantic ocean. we were able to recover that. twa 800 went down, it was told to climb to 15,000 feet. and then a pilot of another plane said they thought they saw an explosion. to this day, there are conspiracy theorists who say it was a missile or a bomb, but it was an explosion in the center wing fuel tank. it was the perfect storm on the oxygen fuel level. there was a short and a pump and that caused the explosion. >> this is a plane you found off of long island. >> yes. >> this is not somewhere in the middle of the indian ocean. and it still took four years to ultimately say this is what happened. >> exactly. four years to complete the investigation. but we were able to pretty quickly rule out -- you know, still to this day, people still think it was terrorists.

but we were able to identify the debris fields fairly quickly. using remote-operated vehicles, side scan sonar. if they find where it went down they could use to identify the debris fields. we had three distinct debris fields. that was a start. >> how quickly? >> within a couple weeks. and then weather came in, and we had to bring all the ships back in and go back out and basically find the debris fields and redraw the debris fields of where they were. and -- but you're talking also it was between 175-200 feet maximum of depth. i was out on the uss oak hill for about a month. i was at the hangar, out on uss oak hill. and i was out with the navy divers. they did a great job. we were supported by a salvage ship, the grab. and the grasp. they knew exactly what they were doing. the remote operated vehicles we

used early on to go down to identify with -- if there were any pieces, big pieces. we could bring the equipment in. but a lot of the victims. it was very, very gruesome. a lot of victims still strapped in their seats. it was an unbelievable operation by the fbi, but the ntsb and the airline unions involved. when i first got there, they would bring big nets of debris in, and i'm out there and i got there, they gave us debris, i'm starting to look for things with a suit. there were people looking over my shoulders. the unions, flight attendants, the machinists union had a stake in this. they could help give their pieces. four years before the report was released. >> so different. thank you so much. >> thank you. >> coming up here. on 9/11 we are her husband was one of the heros that stormed

the cockpit of flight 93. she sat in the room with the other families. she wanted to listen to the cockpit recordings. this as flight 370 families are being denied the same access. we'll talk to her, coming up. the conditions in new york state are great for business. new york is ranked #2 in the nation for new private sector job creation. and now it's even better because they've introduced startup new york - dozens of tax-free zones where businesses pay no taxes for ten years. you'll get a warm welcome in the new new york. see if your business qualifies at startupny.com [ female announcer ] some people like to pretend a flood could never happen to them. and that their homeowners insurance protects them. [ thunder crashes ] it doesn't. stop pretending.

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in the search for flight 370, cnn's jim clancy has been reporting from coup whkuala lumm day one. and he chronicles the twists and turns of this international mystery. >> reporter: the story of flight 370 began at the arrival gate in beijing. it was listed as delayed some six hours after it disappeared over the south china sea. >> breaking news, malaysia airlines confirms it lost contact with the plane carrying

the passengers and crew members. it was a boeing 777-200 and expected to land at 6:30 p.m. it is now two and a half hours late. >> reporter: the confusion and fear at that hour completely predictable. everyone dreaded the worst, a terrible accident. >> we confirm that this flight, 370, lost contact with air traffic control at 2:40 a.m. this morning. >> most people at the initial station thought it was a straight-forward crash and came down south of vietnam and the wreckage would be found quickly. a lot of people took a hands-off approach. >> reporter: malaysia didn't show the military radar, it had reversed course, on a heading toward the indian ocean.

>> how much of a turn back? 20 kilometers? >> translator: we are still looking tat. >> reporter: suddenly anything became possible. wild internet theories fed fears of an elaborate terror plot aided by two young iranians with stolen passports. they weren't terrorists, just trying to begin new lives in europe. and then suspicion shifted to the pilots. the captain, some suspected, had practiced the stealthy turns and changes in altitude on his home flight simulator. but analysis by the fbi turned up nothing. no claim of responsibility. no known ties to terror groups among passengers or crew. no motive supported by evidence. intricate analysis of handshakes took the search to the area where it likely ran out of fuel.

the plane -- >> in the search for mh-370. but we can be certain that we will spare no effort. that we will not rest until we have done everything we humanly can. >> reporter: who steered the plane off course and why? what happened inside the cockpit? where did the aircraft go down? and when will we find a trace? that's an abundace of theories colliding with an absence of evidence. after four weeks here, like everyone else, i have only questions and no answers. jim clancy, cnn. >> and we continue on. hour two, i'm brooke baldwin. thank you for being with me on this friday afternoon. here we are. four weeks ago today, flight 370 vanished. and now the search has totally changed.

searchers have taken the mission underwater. that's what i mean by the change. scouring this 150-mile track of the ocean floor trying to locate the black boxes before the pingers on the devices go silent. assuming they are still emitting any pings at all by this point in time. batteries could be dead. crews today dropped a u.s. pinger locater in the water. here's what it looks like here. it's a listening device. hoping it will listen for and pick up the pings emitted by the two black boxes. also on stand by, this is an underwater robot, a blue fin that uses sonar to check the seabed for wreckage. it's important to get a reality check. one scientist who helped develop the flight data recorder technology, the black box technology said finding them at this point would be, quote, remarkable. the australians still hopeful on finding a debris field. >> i think there's still a great

possibility of finding something on the surface. there's lots of things in aircraft that float. i mean, in previous -- previous searches, life -- life jackets have appeared. >> as for what went on inside the cockpit of flight 370, you have the two and a half pages of transcript that was made public. but what about the audio, the communications between air traffic control and the cockpit? malaysian officials are now allowing them to listen to it, because it's an ongoing investigation. and we have richard quest and mike williamson. mike, we were discussing this before here, you have that this tow pinger locater that's deployed listening for the pings. you were explained it's typically used in tandem with the underwater submersibles. in this case they are not doing

that yet. why wouldn't they be? >> well, brooke, the primary purpose of the existing pingers is to locate the actual location of the data recorders and voice recorders within a debris field, not to find the debris field itself. their short range makes them not really adaptable to a wide search area. that's what we're faced with. what we're trying right now, the australians and the navy are trying, sort of a low-probability last-ditch effort, if you will, to try to get a signal from their best idea of where it might be. >> right. you said debris field, i thin maybe you meant black box. and richard quest, we know they're honing in on this 150-mile track, give or less. and here we have the potential for this pinger to go away in a matter of days. is that kind of thorough search even doable in that time frame? >> well, if you look at the data

on how fast this moves just a couple of knots per hour, and you look at both the pinger which can cover 50 to 100 miles and another one up to a hundred miles in a day, then you start to see -- it is very much -- look, the reason i'm not saying clutching at straws is because we don't know the underlying science that has driven them to this particular two tracks. if there is greater evidence and credibility, integrity of information, then that makes sense. but they haven't revealed that yet. there's no reason necessarily why they should tell us. their job is to find us, not to keep us amused, so to speak. ultimately, though, they are running against the clock. and the clock is very late in the day. >> richard, stay with you and mile weigh in. i was reading about air france,

447 from a few years ago. richard, you covered that closely. and the issue with that, take the pinger issue away. they found the black box two years and a month after that plane crashed. but it was the submersibles, the vessels that found the wreckage. and initially, they could float over the wreckage, or been over it early on and missed it. >> oh, absolutely. that's one of the things, yes. yes. if you read the report, it makes it quite clear in the early parts they did go over the wreckage and didn't see it. never heard the black box. in black box pinger. it's not the most reliable piece of equipment that you're ever going to come across. and for a variety of reasons. not least of which, mechanical, distance, topography, all sorts of reasons can lead one entity with -- can lead it not to be successful. but in 447, in each winter they

would go away, they would look at the science, they would refine the search area, they would then have to get the money and the commitment from the french, the brazilians and everybody else to go back out there again. a a airbus was very much involved in that decision. it was the fourth orfifth attempt and the tenth day of the second week they found it. it was literally the last moment. >> there's a sliver of hope with science and time they can do that. richard and mike, thanks for joining me here. we keep going back to the batteries and the pingers and the missing plane. they were only expected to last give or take 30 days, at best, 45. it's unlikely. the batteries were scheduled for replacement, but the recorders were never sent back for overhaul, the manufacturer told cnn today. and here we are friday, four weeks in, no doubt. no one is watching the time more closely than the loved ones of

the missing. that includes danica weeks. her husband, paul, is a mining engineer. she is hoping to hear the pings. but even if they never do, she will not give up. >> i don't think for the rest of my life i'll ever give up trying to find out what happened. i owe that to my soul mate and, you know, my loving, amazing, strong, awesome husband who, you know, was an amazing father. and an amazing husband. he was an extraordinary man. i owe it to him. >> cnn's paula newton joins me from perth. 3:00 in the morning in perth, australia. you sat down with her right after she met with the man in charge of the search operation. what more did she share with you? >> reporter: well, she met with air chief angus houston. now, brooke, you'll remember he

is the man now heading up this operation making sure it goes smoothly. they spent two hours together, and she was blunt. he laid out all the information, everything he knew, but she comes to the conclusion, as we have been saying, there is a lot of guesswork here. what she says about the investigation, she has great confidence that the right professionals are working on it, the right equipment, the ships, the airplanes. but she has that doubt, are they looking in the right place. that's the one thing she keeps saying over and over, are they looking in the right place? she has her doubts. and she also, brooke, without any proof of what happened to her husband, it's quite a roller coaster of motions for her. take a listen. >> i have a slight, slight hope. i catch myself as, you know, seeing the excitement of him coming home. and i have to -- i have to get rid of that out of my brain

quickly. because i can't let myself go to that level of excitement because it would only -- it's only going to make me crushed when i find out the real truth. which we're all expecting will be that the plane has crashed. >> reporter: so any proof without any trace, she's still -- can't deny that she -- somehow everyone is wrong and her husband is still alive. she knows that's not true, but the fact that there's no evidence. it's just so tough, she says, for her to grieve for her husband. brooke. >> and that is just one in 239 stories. paula newton, thank you so much, in perth. and we talk about and talk to the family members of these passengers, they want answers from the malaysian government. they have been denied yet again because officials will not let

them listen to the audio recordings between the cockpit and air traffic control. they want to hear that. so coming up next, we will talk to a woman who's hero husband was on flight 93 that crashed in shanksville, pennsylvania, on 9/11. and she was able to hear the recordings, did that give her peace? plus, air france 447, took two years to find that black box. what did investigators learn from that search? we will talk to someone who worked on that case. if you wear a denture, touch it with your tongue.

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welcome back to cnn's special coverage, i'm brooke

baldwin. when we talk about this missing plane, no one wants answers more than the families of the passengers and the crew members on board. but they were tell a blow today in the pursuit for the answers. malaysian officials denied the request to listen to the audio recordings between the cockpit and the air traffic controllers. some people are asking why do they need to hear it in the first place? deanna bailey is glad she did. let me be crystal clear, it's a totally different story than the one in the indian ocean. but the fbi allowed her and families of the passengers aboard flight 93 hear the chilling audio, that violent struggle in the cockpit on september 11th. remember, this was the pain that crashed in shanksville, pennsylvania. and so her husband at the time, tom, is one of several american heros who were hurt trying to take control of the plane after the four terrorists high ja s h

jackjack -- hijacked it tom was able to call his wife before the horrific crash a number of times. and i quote it now, i know we're all going to die. there's three of us who are going to do something about it. i love you, hony. and she coauthored a book, fighting back, living life beyond ourselves. so glad to have you on. >> thank you so much, brooke. >> when it came time, did you hesitate at all when the fbi said would you like to listen to the audio recording from the cockpit, did you hesitate? >> i did not hesitate. and just to be completely clear, they never came to us and said would you like to listen to it. from the very first day of september 11th, 2001, i asked and fought for that tape to be

released to the family members. and it took seven months to have that released. they released it to us in april of 2002. but it was a long process. i spoke to many different governors, u.s. representatives, u.s. senators, fbi, the director of the fbi, many times over during that seven-month period to have that cockpit voice recorder released. they were all concerned about what we would hear and how we would react to it. >> we now know you won that battle after seven months. because you were allowed to hear it. >> yes. >> and if you can, walk me through this process. i don't know how many family members were in the battle with you hear to listen to the audio, but can you describe what it was like walking into the room and just hearing what you did. >> you know, every family who was represented on that plane was allowed to have up to four

family members come into the room to hear the voice recording. and most of the families chose at least one person to represent them so that they could hear it. and we were allowed to hear it twice. and in addition to that, we had a transcription that was on a video screen. so what you couldn't understand, you could at least see the words. and it was -- it was an experience that i had looked forward to for seven months. and so for me, it gave me this incredible sense of peace. i was able to hear tom's voice. there were many other family members who heard their loved one's voice. and it really helped us to not only hear the sounds and answer the questions that we had, but it created this visual that allowed us to have a better understanding of what our loved ones went through and what they experienced on that flight. it was hugely important to be

able to have that with us for the remaining years and trying to grieve and get past the -- the sorrow and letting go of the grief. >> was it one thing in particular that you heard that helped you with that sense of peace, or was it just in totality? >> i think a little of both, really. it was in totality, i knew that he was involved with the task at hand. he was not afraid, he was not, you know, sitting down and letting whatever was taking place on that plane happen to him. he was fighting back to make a difference. and so that was huge. but i did hear him. i heard him shouting direction. and leading. and knowing that he was doing what he told me on the phone he was going to do was really important to me. >> all these years later.

goosebumps, deena. go ahead. >> i have to tell you, really what was most important i think for most of us in that room is that the -- the scenario of what happens in your own mind is more of a nightmare than really hearing those sounds and having the visual that they create for you. so i would really encourage the family members to continue to ask and fight for it. >> that's wonderful advice. >> for that recording. yes. the nightmare that you create in your mind is just so much harder than anything you could hear on that tape. >> deena, thank you for coming on. we wish them the best of luck. thank you.

150 miles, the search area has been narrowed to a specific part of the indian ocean. but presents a myriad of challenges for the investigators. we will take you into the virtual room for a unique view of what they're facing there. plus, we are learning about the victims killed at fort hood and the heroic actions they were doing to keep others safe. and investigators here, what we have learned about the gunman and his actions moments before opening fire. get paid to do something you really love, what would you do?" ♪ [ woman ] i'd be a writer. [ man ] i'd be a baker. [ woman ] i wanna be a pie maker. [ man ] i wanna be a pilot. [ woman ] i'd be an architect. what if i told you someone could pay you and what if that person were you? ♪ when you think about it, isn't that what retirement should be, paying ourselves to do what we love? ♪

military investigators have searched the home of army specialist ivan lopez today. they're looking for clues why this army specialist went on a deadly shooting rampage

wednesday afternoon. they didn't find any evidence indicate a motive.e to clearly - they certained his computer and cell phones and interviewing witnesses. cnn has also learned that not only did lopez buy his .45 caliber from this gun store not too far off post, a law enforcement he bought ammunition at the same time and continued to buy more ammunition on multiple visits. there are reports too that lopez may have been in a verbal altercation before the shooting. we also know from army officials that he was previously treated for anxiety, depression, issues of sleeping, taking ambien, for example. elizabeth cohen is here to reflect

the diagnosis had yet to happen. but anxiety, depression, clearly other things were going on. >> somebody is the military, we jump to it. he was being evaluated. but he had depression. a lot of people think of zplegs, you're lying in bed, barely get to work and that happens. but depression can become angry depression as one psychologist put it to me. >> how do you mean? >> angry defrepression meaning blame others. you especially see this in men more than women. you feel awful, but it ends up being turned outward and you blame others. and so that is also a very possible explanation for what happened here. >> but there are a number of people who suffer from

depression in this country who have it more or less in check. what is it that is the catalyst for someone to then take that depression into rage, into violence. >> right, so glad you mentioned that. there are lots of people with post trautmatic stress, anxiety, depression, who contribute to the world and society and don't do anything like this. that's important to put that out there. but for some people, they have trouble controlling the anger where depression. maybe there was a specific event that just made him so angry he couldn't handle it anymore. it may not have been just the depression, but other things going on with it. we see it in work place violence. incidents where something bad happens at a work place and other people will go right to their spouse and be over it. others bring a gun into work. it's not always clear why some people take that turn. therapists love to figure that

out. >> it's the why. >> it's hard to predict why someone does that. >> we know they're investigating his background, purchases, things at his home. and this family statement just came in. the shooter's family released a statement. this is ivan lopez's family. they are saddened and ask for prayers for those affected and deceased in the lamentable incident. his father is astonished and said he was a calm family man and a soldier who looked after his family's future and tried to be a good son. the family says the situation is very painful. i seek prayers for the families. more so when there is an ongoing investigation. my son must not have been in his right mind. he wasn't like that. this is according to the father of ivan lopez. as an active soldier he defended the nation and received medals.

he worked honestly on the island, referring to puerto rico where he's from. he was under medical treatment, and the passing of his mother, grandfather, and recent changes that occurred after moving to the base, he had been at fort bliss, affected his existing conditions. because of his experience as a soldier, he will not make more comments until the investigation is over. that was more insight. the passing of family members and other things in the move from bliss to hood that could have altogether built this momentum for him to do what he did. >> right. and you wonder, and i think someone brought this up when you were in texas, maybe he should have stayed at bliss and kept with that treatment that he was undergoing. when someone is in a fragile state, why move? they can hold it together, they don't have the same kind of support and who knows what's awaiting them there.

they were alluding that something happened at hood. >> we didn't know -- >> no one knew what he moved into. we don't know the situation. >> thank you. coming up next, back to the missing plane, 370. and we have talked about the new search area. how did this become the new focus? tom foreman explains and gives us a unique look at the challenges of this part of the indian ocean and a similar ocean search in 2009. investigators looking in the atlantic, remember, this was going from rio to paris for air france flight 447. we are talking to a former faa investigator who worked en that case. what did he learn that can help find flight 370? gotta get greater growth. growth? growth. n that case. what did he learn that can help find flight 370? on that case. what did he learn that can help find flight 370? like smart pick ups. they'll only show up when you print a label and it's automatic. we save time and money.

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lennox home comfort systems. offer ends june 13th. and download our free lennox mobile app. ♪ lennox. innovation never felt so good. the search for flight 370 has just become a 24-hour underwater operation. so as we come to you right here, new u.s. devices are scouring the ocean floor. unlike eyes in the skies, the visual spotters and satellites, they can work through the night. that's the clicking, the ping they're listening for. no one knowing for sure where it is in the ocean and the pinger batteries running out, this is being called by some searchers a shot in the dark. how did officials shift their focus to area? cnn's tom foreman joins me from

the virtual room to map this out. tom. >> it is all, brooke, as it has been for some time now, on conjecture. if you look at the general search area, what has changed over the 17, 18 days, look how they've changed. change, change, change. the question is not how they ended up here, but jumping around day to day to day with such certainty and why go underwater. this is a much different operation than before. much more limited in terms of the towed pinger. the thing listening for the ping we were. has to get within a couple of miles even in good conditions to hear that out in all that ocean. that is a tiny target. and even if you talk about the other device, the robot device which goes down, they're going to tow that through about a half a football field above the ocean floor. down here, this is about 150 feet to the ocean floor here. it can create a map of the floor

here by taking sonar images to either side. but, again, limits range, brooke. so this is very high-tech. these are excellent tools, but they have a very limited range. this does signify a significant change in what they're doing. the pinger may be out, maybe never operated or out in a couple of days. a very different way of look, much slower and methodical. >> thank you so much. i want to the stay on this. last hour we talked about the crash, twa flight 800 off of long island and the lessons learned finding that wreckage in 1996 or some time after. and now crash 447 which crashed off of brazil in 2009. floating debris was spotted within a week. but the parts of the plane, including the reporters, eluded discover if i for some two years. joining me now is steve wallace, former director of the faa

office of accident investigation. he's very familiar with the search for the flight 447. welcome and thank you so much for coming on. you know, i found myself reading a lot about air france today because it's interesting how they really missed it initially, but based upon the science some years la s later, they found it. you say the pingers may never have worked in the first place. remind us how they found that plane. >> well, you know, this mh-370 search is just so many times more difficult. because when air france went in the water, the transmission and the transponder, that was all working, sending messages through the acar. they had a good idea where it went in the water. and they found debris and wreckage and some human remains just within a few days. so they knew quite precisely where it was. the french authorities, a very

competent accident authority, the vaa over there, there were serious questions about whether the pingers ever worked on air france. but as tom foreman pointed out, you're going through a huge amount of -- of area with a fairly small and slow-moving swab. this is an enormously difficult search. and i would add, everything is on the table to the cause. every criminal and mechanical theory is still on the table. whereas in air france it was narrowed more quickly. >> but with 447, air france flight 447, they didn't find the wreckage for two years, the black boxes one month after that. and that was the submersibles. we are talking about the tower pinger locater. but the submersibles found it. >> that's correct. i talked to the experts, that

was the oceanographic institute, unmanned side scanning radar vehicle that they said it got a little bit lucky there. the terrain was fairly mountainous on the floor and the wreckage was in a flat spot. they got it on a side-squcannin sonar. what does it tell us about this current situation? sometimes a tremendous amount of persistence and a little bit of luck. so i -- the pingers are not the ball game here. the pingers are important. obviously coming to the end of their nominal battery life. i don't think anybody's going to give up when the pingers expire. >> yeah, i think we're about to see a story line in search strategy shift. i was talking to the aviation correspondent, the last time, final time looking for the plane and they found it to your point about luck. steve wallace. thank you so much.

>> thank you. >> next we have a story a lot of people are talking about today, rumbling about in some cases. a baseball player goes home to be with his wife for the birth of their baby. sounds incidenocent, right? a couple of sports radio hosts say he shouldn't have missed opening day, and one even suggested he should have told his wife to get a c-section and then i have to play ball. a lot of people are fired up including my next guest.

okay. let's talk about this story that taps into the all the conflicts we're familiar, men versus women, individual versus group, boomer vi eer apologized for hi commence about paternity leave

for daniel murphy. they were talking about the fact he missed opening day and another game because his wife was giving birth. he hesitates, play this for you, look at his eyes and face as he says the words that got him into trouble and the apology follows that. roll it. >> the baby is fine, 24 hours, you stay, baby's good, have good support system for the mom and the baby, get your [ bleep ] back to your team and play baseball. are you kidding me? >> that's not me. i wouldn't do that. >> you get back and play too. >> quite frankly, i would have -- >> cut. >> i would have said c-section before the season starts. i need to be at opening day. i'm sorry. this is what makes our money. this is how we're going to live our life. this gives my child every opportunity to be a success in life. i will afford any college because i'm a baseball player. >> putting him and his wife in

the midst of a public discussion that -- that i basically started by uttering insensitive comments that came off very insensitive. for that i apologize. that's really all i can do. >> joining me now, cnn correspondent kelly wallace who wrote an opinion piece react to that on cnn.com. and, kelly, say what? >> el puto in el moutho. you were perceptive. >> she said, brooke, look at his face. >> wasn't like he went on the show and said, my god, this guy, get a c-section, daniel murphy's wife. he kind of went into it. but what he said is what he said. and that's why people like myself were outraged. schedule the c-section, get the baby's birth scheduled so i can get on with opening season. whether you're a ceo, a baseball

player, a school teacher or a janitor, i think we all took offense to that that you can schedule major surgery that requires weeks to recover because of convenience. >> honey, i'm making the big bucks, you handle this, have the baby, i need to play ball. that wouldn't set well with me, i tell you that much. but there are people, women including, with that power of choice these days, right? to voluntarily go into the doctor because of the technology and everything we have, know the baby's going to be okay. tuesday, 8:40 a.m., c-section works for me. done. >> yes. and although i have been talking to doctors, you know, the medical experts is have come out and said you really cannot have a baby induce or have a c-section before 39 weeks or else you have great risks for

issues of prematuritprematurity. no longer elective c-sections before 39 weeks. most of the doctors say they're not going to let someone say, i want to do it on tuesday, 2:00 p.m., go for it unless there are medical reasons, the size of the baby, the age of the mother, if you had a previous c-section. that sense that it's just happening a ton for convenience, people say it's not really true. >> but you do have to wonder how many conversations are being had in an age where we're like, on our phones and busy, busy, busy, and people, whether it's the wife saying to the husband. honey, this is the most convenient for me, this is when i'd like to have this child. the husband saying i have to leave, be in austin, work it out. not demanding the c-section. do you think that might be happening, and what kind of feedback are you getting on your piece? >> the feedback is overwhelming. people are outraged. men, women. across the board.

a lot of objection and outrage. but there's a lot of support too. there are people who think booboom boom er was right, and he's making a ton of money, been there for the birth and gottinggottinen back from the next game. there are supporters out there. it is a world where we try to control everything, right? we try to do that. the sense i'm getting from the people i talked to is because of medical reasons, there's a movement to really move away from that and try and have a natural, vaginal delivery if you can, because a c-section comes, recovery and its own kind of risks as well. >> i'll take your word for it. haven't been there yet. kelly wallace, thank you very much. i should mention, we tried booking a man who supports this and we got cricket. check out kelly piece online. go to cnn.com/living. next, an emotional mom who's son was on flight 370. he was an iranian teenager

initially suspected in the plane's disappearance because he used a stolen passport to board the plane. remember that story line early on? his mother says he was trying to leave to help her battle cancer. and she talked exclusively to cnn. ñ

. one mother is enduring an additional layer of suffering in the missing flight 370. the suggestion that her son might have had something to do with the plane's disappearance.

here is cnn's sara sidner. >> reporter: this mother is tormented, terrorism and suspect. >> my son isn't a bad boy. he wanted to study. he wanted to work and he wants to be freedom. >> her older son is pour pouria nourmohammadi. the iranian teenager and his friend managed to board the flight with stolen passports. investigators later determined they had nothing to do with the flight's disappearance. >> and i thought maybe they caught him at the airport. >> were you hoping that they had caught him? >> yes. >> reporter: it turns out pouria was trying to be with his mother who had cancer.

she needed his help. because he was 18 years old, she couldn't bring him to germany legally where she is awaiting refugee status. >> did you think that you were going to die? is that why you wanted him with you and he wanted to be with you? >> yes. that sickness reminds me all the time, short time. we have short time. >> shorter than she could ever have imagined. >> to lose your son is hard for every mother. but i am here alone. >> like the other families aboard flight 370, she is also still undergoing cancer treatment. >> these three weeks was more difficult than the rest of my

life. i need to know what happened. >> reporter: after reading our story about her eldest son online, she decided to reach us via skype. >> i felt that you understand me. i felt you near me. i appreciate you. >> reporter: thank you. a mother with no support system at home, crushed by the burden of waiting to find out what happened to her first-born son. and she says just because her son did something wrong, that she should not have to pay for it by not being given any information from anyone. she hasn't heard from officials. she has simply been getting information, scouring the internet. she says she's just like any other mother who lost a son or a daughter on that flight and she hurts just as much. brooke?

>> incredibly powerful. sara, thank you for sharing. we'll be right back. i must begin my journey,

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this week's cnn hero is lifgs in an impoverished community to bring health and wealth to those who desperately need it. >> pixley is a small community located in the central part of california. we are in this agricultural rich area and yet people who live here and work here are hungry, are impoverished. some are working in the fields that feed the entire country and then they don't have the resources to support them. it's heartbreaking. i can't just watch that and wonder, is there something more that we could do. >> thank you.

what we do is we get from backyards. we're looking at a gleen of about 6400 pound. and that's incredible. my husband and i grew up in pixley. my parents, they worked in the fields. i had family members who died at very young ages due to chronic diseases by diabetes. for those of you that are high school students. looking at these issues of poverty and obesity, we were trying to figure out how to provide a resource for our community and our home. we also have a component in our garden that's a you pick area. if your household needs some fruits and vegetables. we really try to teach how to eat what we're growing.

i want to grow old and i want to grow old healthy. >> i'm brooke baldwin. have a wonderful weekend. my colleague jake tapper begins with "the lead" in washington. you can sum up the question tormenting so many americans in the aftermath of the ft. hood shooting with one word. why? perhaps we'll get an answer during a live briefing any moment now. i'm jake tapper. this is "the lead." did a run-in with another soldier set him off? we're learning so much more about the true sense of this horror. the dead and the wounded. the world lead. we're now a full four weeks into the disappearance of flight 370 and only now for the first time the search is diving