girls. who are being sent and what is their mission? finally found. a woman kidnapped when she was 15 and held for ten years, forced to marry her captor and have his child. so brainwashed neighbors thought they were the perfect couple. she's free now and speaking out. your "new day" starts right your "new day" starts right now. -- captions by vitac -- www.vitac.com good morning welcome to "new day." it's thursday, may 22nd. 6:00 in the east. the va scandal growing more shameful by the hour. cnn uncovers new allegations against the veterans affairs health system in phoenix where recently wounded vets returning from iraq and afghanistan were forced to wait for medical treatment for months. va officials apparently ignoring a national mandate to give them priority care. a doctor who runs the phoenix va's post deployment clinic made the shocking revelations to

cnn's drew griffin who has been covering this from the beginning. take a listen. >> you are telling me that our troops coming back from war, now separated from active service -- >> he should have priority for scheduling do not. >> -- who are coming to the phoenix va for follow-up care for war injuries are being put on a waiting list and made to wait six to ten months? >> yes, or longer. >> the allegations are new. the problem is not. president obama is promise accountability and calls for allegations. h is saying they are dishonorable and disgraceful. so is the fact that nothing has been done by this by this administration and others. let's bring in white house correspondent michelle. >> it's all in the beginning stages. there's so much going on right now. three top va officials have been called to the hill to meet with the house va committee.

the white house has its top adviser down in phoenix where, of course, this all broke. and as much as we now hear the president talk in a mad voice about the need for accountabili accountability, he didn't really get into how the va secretary is being or will be held accountable even if only all of this happened on his watch for years. >> i will not stand for it. >> reporter: it was a time for the president to show that he, too, is mad as hell about the va scandal. using an angry tone. >> it is dishonorable, it is disgraceful, and i will not tolerate it, period. >> reporter: but if the president won't stand for secret waiting lists, months long delays in veterans care, this administration as well as the one before it did stand it for many years. the va itself made it very clear it was an on going problem. what has made things more difficult to explain is saying she didn't know the extent of it until now. >> what we have to do is find

out what exactly happened. i don't yet know how systemic this is. >> reporter: and have not yet explained how that is acceptable for shinseki to not know as he remains standing in his job. now even some democratic lawmakers have strong words on how this was handled. >> mr. president, we need urgency. we need you to roll up our sleeves and get into these hospitals. >> one person wasn't responsible for it and one person's resignation, retirement, or sacking is going to get it done. >> reporter: they have known about this issues for four years. why is it just now taking action, calling the decision not to fire shinseki unfortunate. the obama administration did expand care and funding for the va but it's also very clear right now did not manage to get out ahead of this problem as the scandal evolved. instead, on the defense for the last week. then just before the president spoke news broke that the head of the phoenix va, while under

investigation and right before she was suspended, was given a bonus of more than $8,000. now resecindrescinded. second year in a row she was rewarded for "good work." now president obama wants to see preliminary results of the va investigation in a week from his adviser, a full report of the problems with recommendations in a month. while the president didn't explain why shinseki is not being held accountable as the man on top right now, he did seem to leave the door open saying he would see what the investigation reveals and that if shinseki himself felt he wasn't serving veterans well, then he would leave. meantime, the how house has just passed a bill making it easier for the va to fire managers. chris? >> michelle, i'll take it. we're going to speak with the chairman of the house committee, the man who has been push that measure. thank you very much, live at the white house for us this morning. u.s. troops are now getting involved in the frantic search for the hundreds of schoolgirls who have been abducted in

nigeria. the white house will support the search from the neighboring country of chad by helping with intelligence and drone surveillan surveillance. it has been more than five weeks since the girls were taken by the islamic extremist group boko haram. barbara starr is live at the pentagon this morning with much more. what more are you hearing from your sources about this troop movement and why now? >> well, kate, good morning. the u.s. troops are going to be helping with the search, but what we are hearing here they are also focusing it much more sharply. the 80 u.s. troops in chad will be split, half operating an unmanned, unarmed predator drone searching for the girls missing since april 14th when they were abducted by the insurgent group boko haram. the other half, providing security for those troops. the predator drone may be joined

by this manned surveillance aircraft which has already been used but has recently been grounded from maintenance. cnn has learned the u.s. believes one potential scenario, some of the missing schoolgirls are in northeastern nigeria and others may have been taken into surrounding countries. a senior u.s. official tells cnn, quote, it's possible based on some intelligence, but adds, we just don't actually know where they are. there has been no verified intelligence about their specific location. this action comes as a teenage girl who survived another boko haram attack after seeing her father and brother killed spoke to lawmakers in washington and offered her thoughts on what needs to be done to rescue the girls. >> i want the government to know how much nigeria is in our prayers and i want them to send

them to find the girls or they should help the people that lost their family. >> pentagon officials insist the u.s. troops will be there only to help search for the girls. that even if they are located at least for now u.s. troops will not be participating in any rescue effort. kate? >> barbara, thank you very much for that. a quick note, 15-year-old soft-spoken girl you heard in the end of barbara's piece is debra peter, she has escaped being captive from boko haram before. she's going to be speaking with us next week. her story so important to see that face and hear her story of what that group is capable of. let's talk more about the troop movements. in the search right now, joining us from washington, retired brigadier general mark, former assistant secretary of state. general, thank you so much for coming? >> sure. >> real quick, what do you make of this move? 80 troops on the ground in chad.

>> well, i think it's important to keep in context that we've been having operations coming out of niger for some time with manned aircraft putting these personnel into chad would indicate may they have a better specificity where the bochco haram person may be but this gives us another operating base to send sbel jensz surveillance and reconnaissance aircraft to look at a wider area. >> you know, a lot of people who maybe are not familiar with u.s. operations in west africa. they will ask this question, why be in chad? why not be right in nigeria? >> well, there's a big difference between actually putting troops on the ground in a sov ven country. number one, the nigerians haven't invited us in. number two, there are a whole host of challenges when we put our troops in direct contact or potential direct conflict with boko haram. at this point the mission seems to be limited to providing intelligence and surveillance

sure port. >> do you think that is a smart? we are five weeks now with little evidence of where these girls are. >> it is the smart way to go at this point. if there hasn't been a decision to ramp this up at all the best the united states can do is provide technology. we tend so have an over reliance on technology. we've been looking for joseph coney for years and years using this same type of technology and you see what happened with technology in the search for ms flight 370. we shouldn't be too relintd ant what it can provide. eventually it's going to take nigerians on the ground to find these people. >> in general, do you think this offers a good sign or a bad sign on where u.s. intelligence places where they are in this -- in terms of this search at this point? >> i think it's a somber sign of perhaps a over reliance on technology but the nigerians have no capability of looking at

these large swaths of land. that with the nigerian forces may be the best way to determine where the yun loung ladies are. >> we'll see how this develops. brigadier general, great to see you. thank you very much. >> sure. >> of course. let's take a look at more of your headlines at this hour. breaking overnight, ukraine says nine soldiers were killed in in terror attacks in the volatile eastern region. in one incident the military convoy was hit. no other details have been made available. this violence comes just days before ukraine's presidential election on sunday. the special congressional committee charged with investigating the attack on the u.s. diplomatic mission in benghazi meets today for the first time in a planning session. this after nancy pelosi tapped five democrats to round out the panel acknowledge that her party

was divided over whether to participate. the republicans allege the white house covered up facts surrounding the 2012 attack that led to the deaths of four americans including the u.s. ambassador. six iranians arrested for dancing in a youtube video to "happy." they've been released. authorities accuse the three men and three women of making an obscene video that, quote, offended public morals. they're seen dancing to the song in a variety of settings however the director of the video is still in custody. christiane amanpour will join us later and we'll discuss this on "new day." >> the actions against those people stand in contrast to what the president has been saying and tweets he wants more internet expression and freedom of speech and happiness is the right of iranian people. they're going to have to deal with the conflict. quick break on "new day." free after ten years held captive in a garage. find out how a 15-year-old survived, became a mother, how the man who kidnapped her was able to hide in plain sight and the social media escape plan.

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welcome back. this morning a young woman is free for the first time in ten years and her alleged abductor

is behind bars. police say a 41-year-old man drugged and kidnapped the woman when she was just 15, then abusing her for a decade, forcing her to marry him and even have his child. now we're learning many more details about her ordeal. sarah is in los angeles with much more. good morning, sarah. >> good morning, kate. this case is one police officers said are stranger than fiction after ten years this victim walks into the police department to try and tell police what had happened to her and that she was actually a missing person. she showed up and she told them that this man, isidro garcia had kidnapped her and drugged her one night after he had attacked her mother in their home. he turns out to have been, according to her, the boyfriend of her mother. so she has been with him this whole time. he is 15 years her senior. they even got married and had a

child together because he was able to get some forged papers, according to police, from mexico to marry her in 2007. this case has shocked the neighborhood. we talked to several neighbors who told us they simply couldn't believe it because they seemed like such a happy family. in their public life they were holding hands, they were seen at parties, they would hold parties and dance to the and kiss one another just like any other married couple. but police say there was something terribly wrong. they went back and looked at records and it turned out her mother had reported her missing in 2004. now, isidro garcia has been arrested, charged on several counts. he is supposed to be in court appear in court today for his arraignment. we do not know yet if he has hired an attorney. kate? >> i'll take it, sara, thank you for the reporting. let's bring in steve moore, retired supervisor special agent for the fbi. 25 years experience dealing with cases like this. steve, unfortunately they are

not unheard of although they are always very complex and confusing. when people hear about this, oh, they seem so happy, i wonder if it could really be an abduction, i wonder if there's something more to this story. what do people miss in situations like this? >> well, what they're missing is what happened immediately after the kidnapping. you don't see the torture, you don't see the coercion, you don't see all the things that led to this person becoming capture bonded to the person who took them. >> and capture bonded means what to the uninitiated? >> capture bonding is referred to as the stockholm syndrome. it's a psychological coping mechanism where people who have been abducted, taken, however they are in somebody else's custody, they begin to sympathize with and thens a simulate with their captor.

usually it's a coping mechanism to try and deal with this great fear that they have of being harmed. and they figure, sublimeally, if i am bonded with them they won't hurt me. >> to those who say i would escape, if i had a chance to run, i would just run, why don't they run? >> it's -- it's hard to -- it's hard to describe, but after a while you become so bonded that this seems the normal thing. the fears are still there. and sublimelly you feel this person could kill you at any time. even though this case it doesn't matter if the person later on stayed voluntarily. from the time she was 15 to the time she was 18, she wasn't even old enough to consent to be with him, so that's not even going to be an issue in this case really. >> it's not relevant legally certainly. but also as details come out of

what happened when she did try to escape, the beatings that happened, the threats that were given on a daily basis, the physical abuse, that all winds up changing someone and hopefully not permanent ways. the mother said at the time of the abduction, i think this guy had something to do with it. he winds up hiding in plain sight with this alleged wife for all of these years. why didn't they get him? >> well, i think what he was doing, if what i've heard is true, is that he was frequently changing his name. and that's going to be easy for somebody who comes across the border undocumented. they can go back to mexico and get the birth certificate of a person who died young, say the year of their birth, and completely redo their identities every few weeks, months, or years. and basically you're just keeping everybody one step behind. the other thing is, cases grow cold. the initial detectives on this case might even be retired by now.

and the truth is, it's not on the front burner after several years. >> we seize upon these cases when they happen. they kind of go to everything we don't want to see in somebody's life happen to them. how unusual are they? >> well, they're -- cases that go this long, yes, they are unusual, but they're not unheard of. i mean, elizabeth smart case, patty hearse case, the ohio case. it's just not that it happens every day. >> because the dream is of those who have a missing child, maybe they're out there somewhere, maybe something like this happened to them. is this the common occurrence or is this the exception and that's why it's so remarkable? >> chris, i think it's the exception, unfortunately. >> and now just because she's free and back home, how long is the recovery? to use that word loosely, how long does she have challenges ahead of her?

>> i don't think even psychiatrists can tell you how long her recovery is. i think you have to realize that in stockholm syndrome or capture bonding, even after the person escapes they can sometimes try to keep a relationship going with that person. it's similar to the woman who has been abused by a violent husband who bails him out of jail and refuses to press charges. it is -- it is a process to get better. >> the case against a man like this probably much easier to make than the recovery for his victims. steve moore, thank you for the insight. appreciate it. >> thanks. now, next hour we're going to talk live with elizabeth smart. you heard steve referring to her. we all remember her story. she was taken from her bedroom as a teenager in 2002. she has now made her life about helping people who were victimized the way she was. she has interesting things to say about the woman who was just rescued ahead. i hope you watch that with us.

kate? coming up next on "new day," new information about the boston marathon terror suspect shedding new light on their motives and how they made the bombs and it also raises the question, did they have help carrying out their deadly plan? and a massive beef recall now spreading coast to coast. nearly 2 million pounds of ground beef pulled from store shelves. why then aren't officials disclosing which restaurants serve the tainted beef if it's dangerous?

good to have you back with us on "new day." troubling new allegations against the va health system in phoenix uncovered by cnn wounded

veterans returning from afghanistan and iraq faced to wait months for medical treatment despite a national mandate to give those soldiers priority care. president obama is promising accountability but he is leaving va secretary eric shinseki on the job for now. meantime, three senior va officials could be grilled on capitol hill today about that ongoing scandal. 80 american troops are being sent to chad to aid in the search for the abducted nigerian schoolgirls. the white house says the team will help with intelligence and surveillance and the operation of a predator drone and they will stay in chad until the help is no longer needed. five weeks since the girls have been taken by boko haram. the justice department is reversing course on a century old policy of not recording criminal statements. officials say federal agents will be required to videotape terror suspects in custody. the failure to maintain electronic efforts has halfered

intelligence gathering. the new doj policy will take effect july 11th. health officials warn up to 5,000 people may have been exposed to hepatitis a at a missouri restaurant after an employee there tested positive for the virus. it was at the red robin in springfield. they're telling diners who ate there between may 8 and may 16 to call the health department. hepatitis a is a highly contagious infection that inflames the liver and can be transmitted by contaminated food. local officials are planning a two-day vaccination clinic. really concern ing there. kate, over to you. >> thanks. this morning we're learning more about the materials that the alleged boston marathon bombers used to make the explosives in their terror attack. federal prosecutors cia they used christmas lights to make fuses, model car parts to make remote control detonator, and even crush fireworks to fuel the pressure cooker bombs. prosecutors also say the devices

would have been difficult, could have been difficult to make without training of some sort of assistance. let's discuss all of this and what we've learned in this new document with cnn terror analyst paul. it's great to see you. some really new and in some cases some surprising details coming out in this court filing. i wanted to get your take on what you saw in this document that you didn't know before, that may have surprised you. christmas lights, model car parts, fireworks. >> well, kate, we actually did know a lot of this before. what this document shows is the united states government, counter terrorism were concerned in the days after the boston bombings that these individuals, the brothers, may be acting with others because that device was relatively sophisticated and tricky to put together. now, that's what they believed possibly was the case a year ago but there's been a lot of investigation since no evidence now to suggest that they trained overseas or were acting with others, kate. >> let's discuss that in part. you call it the relatively

tricky to put together. what do you see in the documents and also what you have heard yourself, what does the document expose about the sophistication of the bombs that they put together? >> well, most of the bombs they put together was have fr a recipe in "inspire" magazine, a magazine put out by al qaeda in the peninsula. one was different, a toy car remote detonating mechanism. that's actually something quite tricky to put together so there's been some speculation from experts that they may need some sort of tuition to do that. but it wouldn't be something impossible for them to have done. >> why not? why wouldn't it be impossible, paul? you know, from looking at this from the outside in, how could they have pulled this off without at least some kind of training? >> well, in past cases we've seen homegrown terrorists in north america pull this sort of thing off, remoment control detonating mechanisms in canada in 2006 there was a toronto

case. these guys did not receive training overseas on how to put it together and they succeeded in doing this based on a cellphone mechanism and they tested it on camera. that was shown in court in canada. so there is some precedent for purely homegrown terrorists putting these sorts of devices together, kate. >> document definitely does suggest though that a terror group of some sort may have had a hand in assisting in planning or directing or even really assisting in the operation. what is the intel community or kind of the terror analyst community, what is their take on that very important question of a group being involved? >> well, i think the document makes clear that in the days after the boston bombings, united states counter terrorism services were concern there could be overseas groups involved. that's why they wanted to interview tsarnaev so quickly. there's no evidence to emerge to

suggest they are responsible. >> it's also important to mention that this is where maybe the fbi and investigators were in the weeks following the attacks, that may be in a very different place at this point now a year on. i want to get your take, also discuss that when tsarnaev was in the boat and they were concerned about the writings. we had heard previously he had written in part, stop killing innocent people and we will stop. he also wrote, god has a plan for each person. mine was to hide in this boat and shed some light on our actions. why was that so concerning? >> well, in the immediate aftermath of the boston bombings that was obviously better concerning because it suggested the possibility there may have been others beside the two brothers involved in this terrorist conspiracy. as i've said, since then, a year later, no evidence has been

publicly emerged stating there's any overseas terrorist link or any link to other people in the united states. kate. >> and still that is why so many people wonder why, oh, why would these two -- even call them boys, young men do something like this. but the focus remains for a lot of people on boston strong recovering as well one year later. paul, it's great to see you. thank you for your insight. >> thank you. >> chris? coming up on "new day," we told you there is a nationwide beef recall but why won't the government give up the names of where the beef is being served? something stinks, and it isn't just tainted meat. close.nouncer] plad help keep teeth clean and breath fresh with beneful healthy smile snacks. with soft meaty centers and teeth cleaning texture,it's dental that tastes so good. beneful healthy smile food and snacks.

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[ female announcer ] the x1 entertainment operating system. only from xfinity. tv and internet together like never before. enormous beef recall has been expanded nationwide this morning. 1.8 million pounds of ground beef being removed from shelves because it could be contaminated with potentially deadly e. coli. some of it could be in your fridge. food inspectors are naming the stores that may have received the tainted meat. they're not naming restaurants that could have sold the beef. chris is at wolverine packing company in detroit, the company behind the recall. why not just name the restaurants, chris? >> well, good morning. i tell you, this is something that will frustrate folks going into the memorial day cookouts, for sure. the u.s. department of

agriculture has released a list of stores in nine states that may have received shipments of the beef contaminate with e. coli. >> e. coli bacteria produces a toxin that causes terrible abdominal pain, kidney damage, and in some cases death. none of the 11 people sickened by this latest outbreak died, officials say. investigators trace the bad meat back to wolverine packing company in detroit. ten out of the 11 people who got sick ate at a restaurants supplied by wolverine. but federal officialses are not naming the restaurants. this consumer watchdog thinks that's got to change. >> this is going to make things a little more dicey in terms of consumers who may get sick and don't know what to do or not following this issue closely enough to make the connection between their illness and where they ate. >> reporter: but a top-ranking usda official says it's against regulations to disclose restaurant names. >> people who are exposed have already been exposed. so it doesn't help the public to

tell them now that a certain restaurant was associated with these illnesses. our job really is to identify product that may still be available. >> reporter: goldman said federal officials disclosed names of grocery stores and other retailers because customers could still have meat they bought sitting in the freezers. restaurant, on the other hand, are not going to keep it once it's recalled. the packing plant said in a statement it's working with the usda, quote, we encourage anyone who has concern to be sure to cook all ground beef to a minimum temperature of 160 degrees fahrenheit. while that might be tough advice for the grill masters out there to swallow who love their burgers at medium rare, it's really the only way to make sure your burgers are safe. chris? >> i'll take it, chris, thank you so much. that's the thing, meat thermometer, it doesn't seem sexy but it's important to do so you don't end up sick. >> once they tell me there may be meat out there, i may be sick when i get it, there's no chance. >> do you want to have fish now? >> yeah. i'm just not going to do it.

i like a burger but not enough to get sick. >> don't ask me. that is about all i'm in to these days. >> especially you. >> ruin my memorial day. >> i know. being a thunder fan, kevin durant is the mvp but here's oklahoma city thunder is getting crushed by the san antonio spurs. joe carter has more in the bleacher report. they got them by a triple and a nickel. that's old school for 35 points. what is going on in this? >> chris, you're fun, man. i want to hang out with you. the triple and the nickle, the trivia, i like you, you're good. what's going on is oklahoma city has no answer for the spurs, man. especially the big three, duncan, jinably, parker, those guys. for a quarter and a half also night it was a close game but then the spurs did what they do best. they went on a huge run. by the third quarter, up 29 points. it was during that span that oklahoma city you could see the frustration. really lost their composure. during a time-out russell westbrook, you know when that

happens you've got to take advantage of that and that's what san antonio did. they gave the ball to danny green. he had the hot hand. made seven three-pointer which absolutely buried the thunder. it's their worst playoff loss ever. final score, 112-77. so now the spurs have a two-game series lead. trending this morning on bleacherreport.com, we've learned that pacer's star paul george suffered a concussion in game two against the miami heat. it happened in this play when he took a knee to the back of the head. him and dwyane wade were wrestling for a loose ball. he said he blacked out for a moment right after he was kneed in the back of the head. his status for game three is questionable. george will have to pass a league mandated concussion test before he can play again. the super bowl champions, seattle seahawks, were honored at the white house yesterday. president obama of course praised the team for winning the big trophy but he also poked fun at richard sherman's infamous super bowl rant. >> i -- i considered letting

sherman up here to the podium today. giving him the mike, but, yeah, we got to go in a little bit. >> nice. obama cut quite a few jokes yesterday, guys, but he also gave a lot of props out, especially to sherman saying he loved the fact he had come from compton, a neighborhood riddled by drugs and gangs and got out of compton and went to stanford and now the highest paid cornerback in the nfl but so many great stories, so many great comeback stories and he likes to root for those stories. >> we are debating something and we need your assistance. who did russell wilson play for in college? >> oh, my gosh. >> what? >> you better know. >> wisconsin. >> yes. >> somebody type that in your pretty head? >> yes. >> this is the game we play with joe. we play trivia at 6:00 in the morning just to see if we can stump him. >> thank you. i was thinking, wait a second,

it's got to be -- no, it's wisconsin. >> all right. that's why i like him. >> you got me for just a second. >> that's all right. we still love you. >> he didn't like his answer. they just took him out of the box on the tv like that. that's how they punish you on the tv world. they don't like being revealed in the tv world, either. >> they're going to do it for us next. >> just me. it will be go black. coming up on "new day," six people arrested in iran. you heard this part of the story, right? remember they dancing to farrell's "happy." the dancers have been set free but not the director. so a lot of people are wondering about tehran's next move. christiane amanpour will weigh in. plus, the gm recall nightmare continues. the car company is recalled almost 14 million cars. that's more cars than they've sold in the united states in the last five years. what? the recalls are hitting the consumers but what about the company's bottom line? are more recalls on the way? lots to discuss. [ laughter ]

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morning a day after being arrested for dancing to the song "happy." authorities called the homemade video vulgar and an affront to public chasity. the director of the video is still in custody. but the president of iran is giving a contradictory message. he tweeted saying he believes in free expression and happiness is the right of all iranians. what's going on here? let's bring in chief international correspondent christiane amanpour joining us from london. help me understand this contradiction. >> well, how can you not groove to that beat? seriously, chris, and of course iranians are just like all of us, they want to that vir music, their freedoms, and their fun. their president supports them. basically what this is is young people caught in a struggle between the hard liners and the moderates. the moderate president who told me in an interview that he actually wants to have her internet freedom and more social freedoms but he hasn't been able to implement that while he is negotiating this deadly serious

nuclear deal with the united states and the wall street. the hard liners are in control of the police and the morals police and judiciary and they're just trying to tweak the president at every opportunity they can and hang on to their own kind of little bit of social control. >> so is this an example of the president of iran not having control of his government? >> no, it's not. what happens in iran is that it's a multi-pronged hydra. you have a lot of different areas of power, centers of power. what's happening is that the president was overwhelmingly elected. now, that surprised the hard liners. they didn't think this man was going to be elected. now the president has done something very, very difficult and new and that is entered into these very serious nuclear negotiations with the united states and the west. there is a group of hard liners who says that they don't want this to happen. now, they want directly full frontally attack the president

because right now he has the support of the supreme leader. so they're trying to attack in other ways. so as i say, the social part of iran, the judicial part of iran is unfortunately being run by the hard liners right now while the president tries to secure this deal and, if he does, it be bolster his position in iran and he will be able to tackle some of the other issues, the social issues and political issues that he's promised. >> was this a little bit of an example of #diplomacy that the international community -- the international community, social media, kind of getting behind what happened to these individuals, do you think it helped their situation? >> you know, it probably did but let's face it, iran is not -- iran is meant to have no twitter, no facebook, no internet. but of course, everybody does. the ayatollahs are watching and the world is watching, many people all over the world tweeted. it did bring a huge amount of pressure. again, here's what they've done.

they've released these wonderful looking young people who look like all of us, they've released them now having forced them to make a public confession. they've released them and they've probably given them a strict warning. they say they released them on bail. there may be future legal ramifications. we don't know yet. they've kept the director. and this is what they do frequently. they say, okay, we'll release them these people, the world will shut up, but we've kept the director and that is our warning to you. it's a very ugly game that they play. >> so the message to those out there who care about this is, don't forget because there's still somebody who is being held and there may be a case going forward. let me get your take quickly on what's going on in nigeria with the u.s. they're sending in intelligence people, personnel, and military personnel to they borg chad because they have a better relationship with them. do you think this is the right move by the u.s. to get more involved in the situation going on there? >> well, i think the united states has to.

it's already pledged to do so publicly. the president, the first lady has been involved in this, bring back our girls campaign. the world is outraged. so are many in africa. let's not over blow what's going on. the u.s. and many western countries are trying to help. there are surveillance, over h overflig overflights. the troops that have gone to chad, the u.s., the pentagon, these are not ground troops of the type that are going to rush into nigeria with arms drawn. this is logistical support. these are ground support staff that will do security, logistics, maintenance of the surveillance and other aircraft that are being used in the search over nigeria. >> christian, thank you so much. we know that you bring attention to situations like this happening in africa and every where else at this time. right now there's a lot of focus on this one. thank you for being on the show as always. michaela, over to you. >> chris, thanks so much. thank to christiane, as well. let's talk about the hard

time of general motors. 29 recalls so far this year covering nearly 14 million vehicles. once proud auto giant reeling from safety problems, eight figure fines and cover-up charges. since 2009 when gm filed for bankruptcy the company has recalled more cars than it actually sold. wow. we bring in chief business correspondent christine romans. we seem to be talking about this all the time. >> 29 separate recalls just this year. they have now recalled more cars this year than they have made in the past five years is just mind boggling. recalling for a lot of different things though. everything from faulty tail lamp wiring to little clamps inside the fender to the really important recall, 2.6 million recalled because of a faulty ignition switch. >> why now? what's going on to just sort of cue all of these recalls all of a sudden? >> more aggressive, more active gm. the new gm. here's why. it has been revealed that gm

knew, the engineers knew about the ignition switch problem years before they issued a recall. there were 13 deaths linked to accidents with that ignition switch recall problem and that is why the new ceo mis pushing ahead and most analysts say more aggressively than otherwise. >> getting out ahead of the story. >> right. you hear recall as a consumer, it sets off all sorts of red flags. it makes one wonder are these cars as safe as other automakers? >> you're going to get one of these letters from the auto dealer. you're going to get a letter saying that this is a model that you need to recall, what to do, how to bring it back in. but mostly these cars are safe. gm has a safety rating of 4.4 stars out of 5 for nhtsa. four models of the international insurance highway safety list. they've got a lot of safe cars. some of these things are just technical problems and in some cases they have led to accidents in the ignition switch case, but by and large, your car is probably still safe.

>> those two things are not going to line up with consumers though. because if you're out shopping nor a car and vaguely remember a news story about a recall, even though the safety numbers are there, how do they get the message across? >> if you want to buy a corvette, you're still going to buy a corvette. >> good point. >> if you're going to buy a terrain, you're still going to buy a terrain. some of these cars i just mentioned are among the highest rated models out there. we haven't seen the sales decline yet. we've seen the company take a huge -- put a budge of money aside to pay for what they're going to have to pay out event chul lu but we haven't seen sales fall. >> this has got to take a toll on the business and the new gm mary bar a wra although she's s of behind it because it's the new plan. >> look. she has done a pretty good job of getting two outside entities to do a big internal investigation. we're going to get the results next month. she's done the aggressive recalls. she's appeared before congress. she's getting high marks for how

she's leading this company. she keeps talking about the new gm and the new safety culture at gm even as there's criticism. one thing to remember, though, she has been at the company 30 years. her entire career. so some people are saying she's doing a great job talking about the new gm but she's also part of the old gm. >> talking about the old gm, they've got to look at what was the cause of these mistakes, these safety issues. was with it a culture, was it oversight, lack of regulation, that's something they're going to be looking at. >> absolutely. many years of record numbers of car production where safety took a backseat? what was it that caused that kind of a safety culture that gm says it is changing. >> rushing to get the production out, who knows. christine, thanks for crunching down the numbers. you see it and you any, oh, no. it's good to chat with you about it. here are some of the stories to start your new "new day." the president promising to respond to the va scandal, but how? how do we make good to promise to the troops?

a kidnapped woman found and freed after ten years and one daughter. we're going to talk to elizabeth smart about the case. and ahead of your holiday weekend, where is the beef? why won't the government tell us which restaurants served tainted meat? let's get after all of it right now. with these allegations prove to be true, it is dishonorable, disgraceful, and i will not tolerate it, period. >> mr. president, we need urgency. we need you to roll up our sleeves and get into these hospitals. >> 80 more service members on the ground set to aid in the hunt. >> searching for the girls operating an unmanned, unarmed predator drone. >> they traced 11 illnesses in four states back to this ground beef coming out of michigan. >> people who were exposed have already been exposed. >> the bill reportedly telling police she ended up marrying and having a baby with her alleged kidnapper. good morning. welcome back to "new day." it's thursday, may 22nd.

now 7:00 in the east. cnn has uncovered explosive new allegations against the va health system in phoenix. i hope you're paying attention to this story because we now have wounded veterans, american heroes who saw combat in iraq and afghanistan forced to wait months for medical care even though they were supposed to receive priority treatment. a doctor at the phoenix va makes these shocking revelations and they make them to cnn's drew griffin. he's been cover this story from the start. take a listen. >> you are telling me that our troops coming back from war, now separated from active service -- >> who should have priority for scheduling do not. >> -- who are coming to the phoenix va for follow-up care for war injuries -- >> correct. >> -- are being put on a waiting list and made to wait six to ten months? >> yes, or longer. >> president obama is now promising someone will be held accountable. it doesn't look like it's going

to be the va secretary, at least for now. eric shinseki now has the job and the president's support. what is he going to do? the allegations are new, but the problems are not. white house correspondent my zell kosinski has the latest. >> three top va officials are coming to the hill. they're at the phoenix va where the scandal broke. now we have heard directly from president obama using an angry voice saying people will be held accountable. he's not going to stand for these kinds of allegations. the thing is this administration, as well as the one before it, did stand it for years because the va itself made it very clear that these things like scheduling issues and delays were ongoing problems. also on the subject of accountability, the president didn't really get into how the va secretary is being or will be held accountable even if only because this happened on his

watch for years. now, this has all prompted strong words even from some democratic lawmakers and the american legion called the decision not to fire va secretary eric shinseki unfortunate. kate? >> michelle, thank you very much for that update. let's discuss more with congressman jeff miller, republican chairman of the house committee on veterans affairs, someone who has been focussing clearly very much on this issue. mr. chairman, it's great to see you. thank you so much. >> thank you, kate. good to be with you. >> of course. after the president's remarks yesterday you said this, that you couldn't be more disappointed with what you heard. why? >> well, i heard nothing. i mean, three weeks after this actually became public in the media the president finally comes out and physically says that he's angry. what he should have done was come out and said i'm doing something immediately in the midst of this emergency crisis and be able to give veterans who need health care now the option of going outside of the system getting that health care.

he didn't do that. >> how would that, for someone who doesn't understand the va, the massive va system, how would that change the problem immediately? >> well, the va already has the opportunity to send veterans out on fee basis or into the private market but they have to go through several steps in order to do that. number one the va has to not be able to handle it, den a dod facility close by must not have the ability to handle it, and also if they have contracts with a teaching hospital or something like that, if they can't handle the veteran, then they can send them out into the private sector. what the president should say is, look, we have veterans waiting in line to get care. they need to be able to get it right now and the way he could have done that was with his pen and given an executive order. >> have you gotten any reason why he did not do that yesterday? >> no, because i think they're trying to keep a broken system on the same path that it already is. i would very much like to see somebody say what we've got

today is not serving the veterans who have earned the benefit of the health care that they are supposed to get. they are trying to gloss over the fact that by their own admission there have been 23 veterans in recent years that have died because of preventable deaths. >> he did say that it was absolutely unacceptable, that people will be held accountable, he is waiting for the review to come in p. first, the review from shinseki, that will be next week. then the larger review from one of his top advisers, rob nabors, that will be coming next month. you took action yesterday in the house, you passed a bill to give the secretary of the va more power to fire some of the top brass at the department. i want to get from you why that is important because to this point i have not heard the suggestion from the va or from shinseki that his inability to fire people is one of the reasons behind the scandal. >> the interesting thing is they have not held anybody accountable for deaths that

occurred in south carolina and in georgia. i was there in january right after that visit. i wrote him a letter. i also wrote secretary shinseki and i said, please tell us what you've done to hold the people responsible for creating these waiting lists that cause the deaths of veterans. to this day i have not gotten any response from the department of veterans affairs. >> how does this bill and this about that you give the va secretary, how would that change where we are today? >> well, it wouldn't have the argument should he choose to use it that he has this bureaucratic red tape that he needs to go through. if somebody causes a death or if somebody out there doesn't do the right thing for criminal reasons, which we already see out there today, he has the ability to fire them at will, much like a member of congress already happening on the hill today is you called three va officials to the hill. what are you expecting to get

from them, especially within the context, mr. chairman, that the president himself said he wants to see what comes from these two -- this first review and the broader review that's due next month before they really take any action. >> congress has a constitutional oversight of doing the things that we are supposed to do as it relates to the expenditure of the funds that we allocate to the different departments. i asked three people that are at the center of this crisis to come to us on the hill. late yesterday evening i got a denial that basically said we didn't give them enough time to be able to get here, which i think is pretty disingenuous because one of the very people that we asked to come up here called a few weeks ago and started this fire storm by asking for a briefing which was put together within a couple of hours. so we're going to hold a business meeting this morning. we will talk about the next step. my intent is to go ahead and

subpoena them for appearance before the congress for testimony on the 30th. >> why do you think that they have so far refused to come? what are they afraid of, do you think? >> i don't know. that's for you to ask. we have asked and asked why are you afraid to bring the facts out. we issued a subpoena two weeks ago, mind you, asking for details in a very specific three-week period from very specific individuals. they called and told us, well, we'll present that information to you when we think it's appropriate. we've got 201 e-mails. it took 30 people nine days to produce those. last night at 2:30 in the morning we got the second grouping of e-mails, all from lower level va employees. not even from the higher level folks who made the decisions. >> kind of points to the problem with the red tape that we were talking about at the beginning of this interview. i want to get your final take. cnn has been out front on this but you have as well on your

committee in trying to draw attention to problems within the va medical system, problems with scheduling. there's a letter that many people have been talking about from one year ago when you were trying to raise issues. we now hear from drew griffin who has been out in front on this that wounded veterans from iraq and afghanistan conflicts, they have been made, some of them, according to a doctor who is speaking to drew, they've been made to wait some six to ten months to get care when they are supposed to be priority. it makes me wonder, and since you know more about this than most, do you think there are more troublie ining allegations are yet to come out or do you think the worse of it has finally being exposed? >> this is just the tip of the iceberg. i know there's more to come. we've received some information and some tips that will make what has already come outlook like kindergarten stuff. >> can you give me any example? can you give me anything more? >> no no. because, you know, we're giving the information we get to the office inspector general so they

can do their independent assessment. let me tell you this. the secretary like to point to the fact that he's doing this broad review of the va health care and point system. it's not a broad review. it's internal. they're going in and asking people at the appointment desk, do you keep waiting lists? if they say no, basically, check, you're not a problem. they're not even checking uft clinics. there are 1700 touch points for va whereby they see veterans. they're not checking with every single one of them. it's not an exhaustive and complete review. >> i've really hear the anger, frustration, and disgust in your voice which surprises me. final question, mr. chairman, you are not calling for eric shinseki to resign quite yet. why not? you have talked about this, you have talked about this. but i also want to get, where is your tipping point, i want to know? >> well, here again, i mean, asking for the secretary's resignation is putting a band-aid on a wound. we don't need to just put a band-aid on this. we need to have a surgical

procedure that fixes this so that it serves the very people who have earned the benefit by wearing the uniform of this nation. >> and that is the harder prescription. that is the harder fix, is fixing that massive system. but something, the congress needs to be involved with, and you are trying to do. congressman, appreciate the time. thank you very much. we'll stay in touch. >> thank you. >> of course. michaela? >> kate, thanks so much. let's give you a look at your headlines. breaking just moments ago, north korea has fired two artillery shells near a patrol boat in the yellow sea. south korean media says they landed near the island and residents there have been ordered to take shelter. the south responded by firing five shells. three northern boats crossed the border. they've dismissed a republican-led benghazi investigation as politically motivated however democrats now on board. they say to defend the truth. house minority leader nancy

pelosi pointing five democrats to the committee looking into the attack on the u.s. missions in benghazi in 2012. four americans were killed. the committee will meet for the first time today in a planning session. also today, the house is expected top pass a bill that would end the nsa's bulk collection of phone records. the white house is under fire for making changes to the measure. under the plan phone companies would keep the records, not the nsa. they would need court approval to see them. the measure allows wider searches and liberty groups areal aing it overly broad. more wicked weather expected for denver. a day after a freak storm pelted this city, we're told there was hail the size of baseballs kind of insulting in may. kind of insulting any time, indra. let's look at the forecast in denver and areas around the country. >> incredible afternoon yesterday. just look at all the reports of hail. some as large as baseball, like you said, and even storm reports of tornadoes that pounded the

denver area yesterday. but here's the thing. they weren't the only ones. that severe weather spread as far as the northeast. wild weather across the nation. heavy hailstorm sending motorists and livestock across the west. out east, massive flooding. golf ball size hail fell in colorado turning parts of the state into a winter wonderland. just check out this denver stadium completely blanketed in ice. >> the plows really slow down and they were struggling to push the ice and the hail off the field. >> reporter: the hail proved damaging to others. after the storm passed residents in one denver suburb found their homes looking more like swiss cheese. >> all the siding in the back is destroyed. and the wind, you know, you just get destroying everything in the back. >> reporter: meanwhile, in the east, flood waters trap people in their cars in ohio and in pennsylvania, their homes. authorities in elk county told

wjac that at least a third of the town's population had to be evacuated from the severe flooding. >> just look at all the areas impacted by severe weather today. major cities, new york city, philly, d.c., nashville, chattanooga, third day in a row, denver could be looking a delays in the airports there and midland texas. look at what it looks like already right now. check out all the lightning and keep in mind so many people are trying to get to the airport to get ahead of memorial day. unfortunately looks like a lot of delays in the air today, chris. >> boy, tell you. woke me up this morning, the thunder and lightning. it was really going on. that's for sure. want to tell you about the latest in the search of hundreds of kidnapped schoolgirls in nigeria. the search is getting a boost from the american troops. president obama ordered 80 troops to chad, neighboring country. the white house says they'll support intelligence and surveillance missions and will stay until, quote, they're no longer required. this comes after ten days of air searches for the kidnapped schoolgirls and they've all turned up empty. for the latest, vladimir in ney

jee nigeria this morning. >> the 80 troops are going to help the troop on the ground. goodluck says he has 20,000 soldiers in nigeria looking for the girls. he has no idea where they are. u.s. intelligence reports suggests these girls may have been broken up and split and trafficked into neighboring chad and niger, the size of west virginia. it's not going to be easy for the nigerian troop which is why everybody here is welcoming the help of the united states who is flying surveillance flights, helping with reconnaissance and intelligence gathering. chris? >> vlad, thank you for the reporting. coming up on "new day," neighbors thought they were a happy couple, that he was a loving husband and father. turns out, no, he isn't. he's an alleged kidnapper who held this young woman for ten

years. how did she survive? what happened when she tried to run? how did she finally escape? we're talking with elizabeth smart about the case. stay with us.

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out of california. a woman allegedly held captive for a decade is waking up free after finding her sister through

facebook and alerting police. she was kidnap it in 2004 at 15 by her mother's boyfriend. he locked her in a garage. he eventually forced her to marry him and have his child. neighbors thought they were the perfect couple. of course, that couldn't have been farther from the truth. joining us this morning from salt lake city is the president of the elizabeth smart foundation and survivor of child abduction, ms. elizabeth smart. elizabeth, it is great to see you as always. >> it's great to see you, too, chris. >> now, you are one of the rare ones not in just that you were able to escape a horrible situation like this, but you have had the strength and resilience to make this work your life. how difficult is it for someone like this young woman to now move on from this situation? >> well, not only is she going to be trying to recover and move forward from everything that has

just happened to her. ten years, a decade, that is so much and so much has happened to her. i mean, that is a lot to move on from. but also now she's going to have the overwhelming media attention and notoriety that comes along with her case. not to mention trying to find that new normal, trying to find that new way of life of moving forward. i mean, she's facing a lot right now. and the best thing all of us can do is to give her the support and the prayers and the love that she needs and give her the time and the space and the privacy that she really needs. >> understood. help people understand what she's been through. the initial reaction will be, why did everybody think they were a happy couple? if you're abducted, aren't you supposed to be trying to escape the whole time? who do people miss? >> well, as a survivor who has been chained up in physical chains and also have the chains of threats held over me, i can

tell you firsthand that threat is so much stronger than physical chains. now, i don't have intimate details on what threats he was holding over her head, but i understand that he was holding her family, that he was threatening her family and, for me, that was the strongest threat anyone could have ever made to me. i mean, my family is the most important thing in the world to me and i would have done anything to try to protect them. and i am willing to bet that she feels the exact same way about her family. and having been kidnapped, having been drugged, having been hid nn a garage, being raped, being abused, being taken to so many different places, she probably had never seen him fail at anything. what was there to say that he wouldn't go out and hurt her family or that he wouldn't have, i think, the threat was to have her family deported. i mean, who is to tell her that he wouldn't be able to do that because everything pointed to

the fact that he could and he would. so for her, protecting her family, i can totally understand why she wouldn't run. and that's why it's so important for us to not question and say or think, well, you should have run, why didn't you run? by saying that, that's saying, well, it's really your fault you were held captive for however long and it's really, you know, it's really, you know, you could have run. it's just -- it's all on you. that's not how it is at all and that's not what she needs to hear right now. >> understood. and we do know that she did try to run at least once and was badly beaten and obviously that was going to have an impact on her psyche and her thoughts about what she could do. so help us understand, this person that people met who seemed happy, who would dance with this man, who seemed like she was in a good relationship, who is that person? >> i can't say for sure because

i haven't met with her and i haven't spoken with her. but i do know that putting on that face and putting on that cover and that facade does not reflect how she felt inside and does not say who she is inside. you get to a point where you are under so much stress and so much fear and so much worry of what's happening to you and what's happening to your fam laily and what's going on that you go into survival mode and you do whatever it takes to survive. and it does not matter what. so if that means putting on a happy face and pretending to be happy and pretending, you know, that you're in a healthy relationship, then that's what you do because you survive and she needs to be applauded for that because she is clearly so, so strong to have come out of this. >> social media played a role in this. does it give you optimism that

because there's so much social media now, does it give you optimism that others may be able to use it as a way to reach out even though they're afraid of being discovered because of what will happen as you told us? >> absolutely. face look, myspace, twitter, all of these different social media areas have such huge potential to help rescue people, to help resolve terrible situations. right now, yes, many children are targeted through these social media outlets. but they can also be turned to have such a positive impact. that's why it's so important just for everyone. when, you know, they get on to check their face look status or when they see something that's important, to share it or to report it because that's how we get the word out, that's how we're going to get more children home, that's how we're going to help more missing people. it's so important to use every avenue possible to us to help

mick that difference, to help rescue people who have disappeared. >> in truth, the need is greater than people think. that's why the elizabeth smart foundation is not only brave work by you but very necessary and people should visit the site and understand what you're doing because we need advocates on this issue. there are too many out there. when they come home, if they come home, they need just as much help as anybody else. elizabeth smart, it's great to see you. great to see your passion for this work. thanks for helping us this morning. >> thanks so much, chris. >> kate? coming up next on "new day," the u.s. is sending troops in to help find the hundreds of nigerian schoolgirls kidnapped by the terror group boko haram. also coming up on "inside politics," angelina jolie said she might consider run for office. it's not a joke but we will get conan o'brien's take.

. good to have you back with us on "new day." it's half past the hour. disturbing newal investigations against the va health system in phoenix. a doctor at the facility telling cnn wounded veterans returning from afghanistan and iraq are being forced to wait months for medical treatment. despite a national mandate to give those patients priority care. president obama promising accountability but he is refusing to fire embattled va secretary eric shinseki. 80 american troops are heading to chad to help for the search of the abducted nigerian schoolgirls who were taken by bo boko haram. they will help in the

surveillance and operator of a drone. they will stay in chad until their help is no longer needed. the search is back on for flight 370. the bluefin-21 submersible was deployed earlier this morning. over the next week it will search the remaining areas before the depth limits with acoustic signals were detected. a chinese survey ship with work with australian officials to map the ocean floor for preparation for a deep ocean search. flight 370 vanished more than ten weeks ago. >> wow. all right. time to make a turn to politics. we have inside politics here on "new day" with mr. john king. plenty for you to discuss. >> we have a lot to discuss this morning. good morning to you. let's go right i side politics because there is a lot going on including the burgeoning scandal at department of veterans affairs. they're with me this morning, julie pace of the associated press and ron of the national journal. let's get to it. we have a blossoming scandal. deputy chief of staff is in

phoenix going on to other places. look at more than two dozen facilities who might have had secret waiting lists. he came out publicly for the first time and talked about this. a lot of people are saying the secretary should go while there's stand by your man and then there's this. >> he has put his heart and soul in this thing and have taken it seriously and i said to rick and i said it to him today. i want to see, you know, what the results of these reports are and there is going to be accountabili accountability. i am going to make sure that there is accountability throughout the system after i get the full report. i know that rick's attitude is if he does not think he can do a good job on this and if he thinks he's let our veterans down, then i'm sure that he is not going to be interested in continuing to serve. >> p julie, you covered the white house everyday and you're of the view that the secretary is safe. if my boss ever said that about

me publicly i would be gone, out the door in a second. hi, jeff. but the -- it sounded to me more like, well, we've got this investigation going on and i'm going to keep this guy around to catch the harpoons for a while and then he's gone. >> the president has left the door open to the possibility that shinseki could be out. i think he almost had to do that. there is a view that unless something comes out of these reports, that these reviews that are under way that directly implicates shinseki, that the white house is going to air on the side of leaving him in this job to oversee this process. there are a lot of people who would argue that this is a guy who has had 5 1/2 years to oversee this process and we're still dealing with this. you know, but the white house would be in a position of having a tough confirmation hearing in a midterm election year on an issue that is becoming deeply political. they're weighing that concern as well. >> that is their view and it's pathetic. the president came into office knowing this was a systemic problem. >> he campaigned on this in 2008 and the bush administration and

the problems tr with the bush administration. they warned him during the transition, this is a problem we're passing on to you. >> he is winding down the wars and he knew this had to be a radical overhaul. and what did he do? he didn't pay attention. he didn't govern. now he's holding nobody accountable. >> if you're an american sitting out there and know a veteran, drive by a va, if you like to have your government actually function, if you saw the president of the united states come out yesterday and say, way to go, sheki, you've got to really serious problem. the idea they're going to keep this guy on and he comes out after a month -- >> priority one should be the polity problem because the veterans are heroes and they volunteered and they detefr today, tomorrow, and for as many years as they need it care. that's the policy problem they have on their hands. they also have a political problem because it's playing out in election year. the president's approval rating at 43%. i was talking to democrats yesterday who say they believe this, especially because as it comes after healthcare.gov this

is a break on him change that number. when people look at washington they see this dysfunction. how is his approval rating going to go up? clay aiken you may know him from "american idol" but he's a democrat run for congress in north carolina. this is going to happen in every competitive race in the country. candidates are going to be asked, eric shinseki, should he stay or go and how is the president handling this? >> i certainly think the president is responsible for it at the end of the day. i mean, he is the commander in chief of the military. he is the executive. and so the buck has to stop with him. >> that's what makes democrats nervous. unless they see decisive action from the white house that they are going to have too well this and they will pay the political price in the short term. >> a difference in being a kent run for office and i think clay aiken, give him credit, that was a smart political line and i think we will hear democrats repeat that. there is a difference between being a candidate running for office and being a president. the white house leans more on the side of caution saying we're not going to throw somebody

under the bus because there's public outrage, media outrage. we're going to go through this process that may be smart in some ways but i think it leaves people including democrats, very unsatisfied. >> you throw them under the bus because they're not getting the job done. that's the problem. they look at everything politically first instead of policy first. this is a problem. clean it up. he has six years of cleaning it up. he doesn't have it done. you fire them. you fire everyone who is not getting it done. >> perhaps the senate race is kentucky. mitch mcconnell thinks he has the chance to be the majority leader after the elections. he thinks republicans will pick up enough seats. allison grimes is his opponent. kentucky is a red state. listen to this first ad from her in the general election. she doesn't like anybody in washington. >> nothing gets better in washington. it only gets worse. a lot of that is because of the people at the top in both political parties. if we keep sending them back, nothing will change. and no matter who the president is, i won't answer to them.

i'll only answer to you. >> so if she comes to washington she's going to need a dog because she's not going to have any friends. that's an ad that not only criticizes her opponent, mitch mcconnell, criticizes the president, harry reid, the democratic leader, nancy pelosi, democrat leader in the house. smart? >> if you're a republican or democratic candidate and looking at the polls to see how people don't trust government now or any institution and are fed up with all of their leaders in every sector of society, that's the ad you run. when you get to washington, run like that. >> she thread the needle well. she has to prove to people in kentucky by putting a democrat in the senate she's not just going to be voting for everything that the president wants and she also has to give people who are on the fence about mcconnell a reason to oust someone who potentially could become senate majority leader. >> just make my point. that could be a tea party ad. you can do that as effectively as a republican as well. >> we'll keep our eye on that race. a decision we were waiting for, would democrats participate in the new benghazi select

committee and house of representatives. a lot of pressure on democrats to boycott the committee but the leader nancy pelosi decided to appoint five members. seven republicans, five democrats. nancy pelosi is saying she's putting serious democrats on the committ committee. most of these members have been on other committees that have already investigated benghazi. nancy pelosi says in the end this is why she decided democrats needed to play. >> i could have argued this either way. give any validity to this effort but i do think it is important for the american people to have the pursuit of these questions done in an open and balanced way as possible. that simply would not be possible leaving it to the republicans. >> i'm told she had a one-on-one meeting with speaker boehner. she wanted seven and seven, equal representation. and he flatly said no. politico is reporting this morning among the democratic pressure saying be on this

committee were the clintons. hillary clinton was concerned if you left us to the republicans, it could hurt her. that's interesting. >> clinton is going to be very much at the center of this. what this does is it puts democrats in the room when key decisions are made, when documents are gone through, the idea is to avoid democrats having to be completely surprised by something that might pop up. >> smart politics. >> and finally, conan o'brien as we get back to you guys in new york, talking about a new potential candidate and here i go. i'm just going to throw my nonpartisanship right out the window here. if she runs, she's got my vote. >> in a new interview that just came out, angelina jolie said she would not rule out run for office one day. yes, she said she will wait until her children are grown up and make up 51% of the voting population. >> that's not bad, right? >> there you go. if you can't win over voters, just create them. >> you know, it works. whatever works. democrats, demographics, power

politics, baby. >> absolutely. thanks, john. you're so funny. >> a lot of kids out there need love. that wouldn't be my knock on her. >> yeah? >> too many tattooses to be in office though. >> that was prekids though. >> oh, that's a strong point. once you become a parent you get a clean slate? >> yeah. my tattoo is going to compost kids. >> no. the little one will grow up and hold you responsible for everything you did in your life before them. >> i can't wait. coming up next on "new day," nearly 100 u.s. troops are on their way to help find -- help in the search to find the nigerian schoolgirls taken by boko haram. will that bring them any closer to finding the girls they've seen little evidence of where they are this point? we're going to talk to the pentagon and the mission ahead.

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♪ woooooah. ♪ [ male announcer ] you're not just looking for a house. you're looking for a place for your life to happen. zillow. welcome back to "new day." this morning 80 u.s. troops are on the ground in chad helping search for those kidnapped nirnlgian schoolgirls. the president ordered their deployment and because they're armed informed both houses of congress as law requires. the white house says the troops are there to help out with surveillance efforts only and will stay as long as needed. joining us now with more from the pentagon is admiral john kirby, the president press secretary and main spokesman for secretary of defense chuck hagel. it's great to have you with us, admiral. what is the strategy here for the u.s.? why is it going into chad inneed

of nigeria? what is its role here? >> sure, thanks, chris. there's kind of two tracks here to what we're doing. first is a small team participating in an inner agency government down there at the embassy in nigeria. they're there to advise and assist, to do what we call a gap analysis to find out what the nigerian armed forces need to do to go after -- to find these girls. and we're sort of helping them figure out what their requirements are. that's one. two, the continuous search effort from the air. and we're going to do that in this case based out of chad. we appreciate the support of the government there to allow us to do this. these will be a mix of man and unmanned aircraft but you need people on the ground to help service the aircraft, to support them, maintain them, fuel them, fix them when they break. of course you need security personnel to protect the aircraft. they're very expense i assets. that's what the 80 folks are going to be doing. they're going to be supporting and operating the aircraft and

protecting the personnel and ire craft themselves. >> what's the word about why this is proving so difficult from a surveillance perspective to find these girls? >> it's a combination of factors. one is geography. it's a large area. we don't even know for sure where the girls are. but the guesstimates have it roughly at the size of west virginia. that's so it's the size of the area. number two, it's the topography. as you know this is dense jungle. lots of cover from trees. and we believe the girls have been broken up into small groups. it will be very difficult to see them from the air. it doesn't mean we're not going to try but it's going to be very, very hard. of course, you know, you have weather issues there in that part of the world. so you always have to factor that in. look, we think the girls are dispursed. they're in tough terrain. it's a wide, wide area. and so far we just haven't seen any indication but it doesn't mean we're not going to keep trying. >> if you spot them what's the chance a boots go on the ground, american boots, to engage the

enemy? >> that's always a call for the commander in chief to make, chris. there's no plans right now for a u.s. military operation on the gound. >> admiral, while i have you let me switch topics to the va. i've been listening to politicians on now. banging the president saying we want to know more, we should have known and we had the republican leader of the veterans affairs committee. this isn't new. how much of what we're hearing about the va now have veterans been trying to bring up for years and years to different politicia politicians, from different parties and we just stayed in the same problem zone? >> secretary hagel has talked about this many times. some of these problems are not new. you're right, chris, they go back quite a ways. some of them as a result of this investigation we may find out are more new. it doesn't really matter. what matters is and secretary hagel is committed to do an all we can to make sure we take care of our troops, families, and veterans. he and secretary shinseki speak all the time. they were just on the hill this week talking at electronic health records.

we're trying to get at some of these problems. while it is certainly issues -- these are issues that the veterans administration have got to work out and investigate we recognize that the defense department creates veterans in this country and that we need to do all we can to pitch in as well. >> the representative miller was making the point this morning that more veterans should be allowed to go outside the va and get private service. is that something you hear from the fighting men and women? is that something they want? >> as part of our tricare system, a lot of care that active military folks and their families get are going through private contractors through a system called tricare. not all of the medicine and medical care that our folks get are in u.s. military hospitals. so we have sort of a blended system. i really can't speak for the veterans administration and what they might be looking at. >> i appreciate your perspective as a veteran yourself and you have so much contact with the fighting men and women. to go back to the effort in nigeria here or chad, specifically, right now, you know, please know that we're going to stay on this story.

we know a lot of bad things happen in that part of the world. we know this is getting special attention because it involves such a large group of girls. as you organize and get over there, if there's a reason to be on the ground, keep us in mind because we want to be there to tell the story, admiral. and any opportunity we have to do that with you guys, let us know. >> thanks, chris. i want you to know and your viewers to know that we, too, the u.s. military, will stay on this issue. president said it's a prirtdity. we're going to do what we can to help find these girls and, as you pointed out right when you led into my interview, they're going to be there as long as they are required. >> make sure if i go over there you come to keep me safe as you always do. >> all right. >> thanks. coming up next on "new day," a massive beef recall, as massive one expanding over e. coli concerns as millions gear up for holiday of barbecuing. we know which stores may have sold it but officials are not saying which restaurants may have served it. makes a lot of people wonder why. dr. sanjay gupta is here to discuss. new car!

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further analytics are necessary. beam us up. ♪ that's my phone. hey. [ female announcer ] the x1 entertainment operating system. only from xfinity. tv and internet together like never before. new information now on that huge recall of e. coli-tainted ground beef. food inspectors naming five stores in at least nine states that may have received this tainted meat. however, they're not naming the restaurants. chief medical correspondent sanjay gupta is here with us this morning. what do we know? we see it's expanding more nationwide now. >> we haven't heard about more illnesses yet. you're absolutely right. it started in four states. they're basically saying the whole nation. it's affecting them because this

meat goes to these distribution centers and goes out from there. it's a real medical investigation, michaela. you find someone who is sick. then you have to see what they ate, compare them to other people who also got sick and trace it back. they did this fairly quickly. may 12th is when the first person was found to be ill. by may 19 the recall was in place, but it's expanded. >> here is one of the frustrations for a lot of people. we know the stores that had the meat but they won't name the restaurants. they won't name them. why? >> there's an objective part to this and subjective part. the objective part is, look, when it comes to stores, people can go buy those things, take them home to their freezers, put them in there. we can't control all that. we have to make sure the people, the consumers are knowledgeable about where they bought that they can check the labels themselves, toss out that meat if it's potentially contaminated. with restaurants they have more

authority. they can remove the meat from those restaurants and say definitively no more contaminated meat is getting out. our goal is not to put these restaurants out of business. if we simply say, look, this is the restaurant where the tainted meat was sold. >> then they get the bad rap of having bad meat. >> was it their fault? did they get the meat from a distribution center? there's a little give and take there. >> one has to wonder do they have the resources to get to every distribution center and take this meat out of there? do the inspectors have the wherewithal? >> i don't think they have the manpower to do that, but once they identified the restaurants. so difficult with chains. remember the jack-in-the-box chain, and burger king was named several years ago. there have been chains affected by this. but mom and pop restaurants, they don't usually name those. >> another report that's also very concerning, something like 5,000 people, as many as 5,000

people could have been exposed to hepatitis a at a red robin restaurant. i have to tell you this restaurant in missouri, any number of people could have been through there. talk about how this exposure could have happened. >> what they found, they had an employee who had hepatitis a and was actively contagious. they didn't know at the time. they found out after the fact. the person continued to work there. they're not saying in which part of the restaurant they specifically worked. that's concerning. hepatitis a is pretty contagious. was this person dealing with food specifically or utensils that were dealing with food? they're not saying that. they're saying anybody in that red robin restaurant during that time period could be infected. it's a low likelihood, but they've got to be sure and that's why they're notifying these 5,000 people. >> they test them and then what happens? >> you can take a prophylaxis, a vaccine, even two weeks after an e pose your. if they get people within that

time period they could potentially be protected. a lot of people may have gotten the hepatitis a vaccine just because of travel, so they would already have protection. but younger people, older people, people with weakened immune systems. they have to test them, if they're in the two-week window, give them the prophylaxis, otherwise watch them and see if they develop symptoms. >> great to have you with us to discuss these issues. kate and chris, over to you. new allegations of va hospitals leaving you as veterans suffering waiting for appointments and then covering it up. now the president says he is outraged, but is that enough? home at last, the victim of a kidnapping finally free after ten years of abuse. we're going to tell you how she found the courage to escape coming up in our next hour. when you save money on hotel rooms, it's just like saving money on anything else that costs money. like shoes, textiles, foreign investments,

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-- captions by vitac -- fwww.vitac.com; our waiting list could be six months, nine months or longer. >> a doctor saying recent war

vets have to wait months for care. the president has now spoken out, but what it enough? on the hunt, 80 u.s. troops heading to west africa. their mission to help find those hundreds of missing girls. breaking free. shocking new details on a woman kidnapped as a 15-year-old and held for ten years. she's back with her mother this morning and speaking out. how was she kept for so long in plain sight? your "new day" continues right now. >> announcer: this is "new day" with chris cuomo, kate bolduan and michaela pereira. >> it is thursday, may 22nd, 8:00 in the east. up first this hour, america's wounded warriors seemingly turned away. cnn uncovering explosive charges against the va health system in phoenix specifically showing that u.s. veterans returning from iraq and afghanistan have

been waiting for months, even those injured by explosives and surfing from pts. a doctor who runs the va's post deployment clinic made the shocking claim to cnn's drew griffin who covered this from the beginning. >> you're telling me that our troops coming back from war now separated from active service -- >> who should have priority for scheduling do not. >> who are coming to the phoenix va for followup care forward injuries -- >> correct. >> -- are being put on a waiting list and made to wait six to ten months? >> yes, or longer. >> president obama promising accountability in the face of the growing scandal. he is standing still by the va chief eric shinseki for now. michelle kosinski is tracking the new developments live from the white house. after a lot of silence, we heard a lot from the president yesterday. what are you hearing today? >> as much as this has become a sort of storm for the va, it has

also brought that storm to the white house. an embarrassing failure of leadership within the va. as much as the president one month after the scandal broke in a mad voice talked about the need for accountability, he didn't really get into how the secretary of the va is being or will be held accountable, even if only for the fact that this all happened on his watch for years. >> i will not stand for it. >> reporter: it was a time for the president to show that he, too, is mad as hell about the va scandal, using an angry tone. >> it is dishonorable, it is disgraceful and i will not tolerate it, period. >> reporter: if the president won't stand for secret waiting lists, months-long delays in veterans care, this administration as well as the one before it did stand it for many years. the va itself made it clear it was an ongoing problem. what is more difficult to explain, saying they didn't know the extent of it until now.

>> what we have to do is find out what exactly happened. i don't yet know how systemic this is. >> reporter: and have not yet explained how that is acceptable for shinseki to not know as he remains standing in his job. now even some democratic lawmakers have strong words on how this was handled. >> mr. president, we need urgency. we need you to roll up our sleeves and get into these hospitals. >> we shouldn't rush to judgment, i'll buy that. we should be rushing the accountability and we're not doing that. >> reporter: from the american legion, if the administration has known for these issues for at least four years, why is it just now taking action? calling the decision not to fire shinseki unfortunate. the obama administration did expand care and funding for the va, but it's very clear right now did not manage to get out ahead of this problem as the scandal evolved. instead, on the defense for the last week. then just before the president spoke, news broke that the head of the phoenix va while under

investigation and right before she was suspended was given a bonus of more than $8,000, now rescinded. the second year in a row where she was awarded for what was considered good work. president obama says he wants to see results from the va investigation for a week. a full report on the problems with recommendations in a month. while the president didn't explain exactly why shinseki isn't being held accountable right now as the man at the top, he did leave the door open saying let's see what the investigation reveals and if shinseki feels he hasn't served veterans well, he would leave the job. top va officials have been called to talk to the house va committee. the house just passed a bill that would make it easier for the va to fire managers. chris? >> all right, michelle. it's getting a little convenient for lawmakers down there to express outrage over something they really should have known. our thanks to her for the

reporting this year. with the clock ticking in the search for hundreds of kidnapped nigerian school girls. the u.s. is sending troops to the region to lend a hand. 80 troops will be stationed in nearby chad. the question is why. let's bring in cnn's barbara starr live at the pentagon with more. there will be suspicion this is a first step towards a ground assault, but that's not necessarily the case, is it? >> reporter: no one is saying that at this point, chris. these troops are going there they say to help with the search, but also clearly a search that is becoming more sharply focused. the 80 u.s. troops in chad will be split, half operating an unmanned, unarmed predator drone, searching for the girls missing since april 14 when they were abducted by the insurgent group boka haram. the other half providing security for those troops. the predator drone may be joined

by this manned surveillance aircraft which has already been used but has recently been grounded for maintenance. cnn has learned the u.s. believes one potential scenario, some of the missing school girls are in northeastern nigeria and others may have been taken into surrounding countries. a senior u.s. official tells cnn, quote, it's possible based on some intelligence but adds, we just don't actually know where they are. there has been no verified intelligence about their specific location. this action comes as a teenage girl who survived another boka haram attack after seeing her father and brother killed spoke to lawmakers in washington and offered her thoughts on what needs to be done to rescue the girls. >> i want the government to know how much nigeria is in our prayers, and i want them to send

people to find the girls or help the people that lost their family. >> reporter: chris, to your point, the pentagon is insisting that there is no order for search and rescue mission, that this is simply right now helping search for the missing girls. kate? >> barbara, thanks very much for the update. let's discuss this further. let's bring in former homeland security adviser to president george w. bush, fran townsend, also on the advisory board. barbara lays it out very well, where they're coming from from the pentagon's perspective. let's talk about what they're discussing and where they'll be deploying these troops. i want to get your take from your experience. what do you make of the move and the impact of these 80 troops and what their mission really is. >> the pentagon has been pretty clear. this is about intelligence,

surveillance and reconnaissance. what does that really mean? that is getting the underlying information over to the nigerian. providing them with the tactical information they need to 2350i7bd the girls and ultimately to recover them. >> yes, chad is right next door and is right near the northern territory of nigeria which they're focusing on. why deploy to chad? how would you describe the relationship with chad as different from the relationship with nigeria? >> the u.s. military has taken a regional approach to this. we have africom, we offer nigeria a broad panoply of capability. this is what they need the most. they need the tactical intelligence that's unique to the american capability. we deploy out of chad, we have aircraft, all sorts of capability that will allow them to cover a wide area and look for these girls. >> does it say anything about the state of the search, that they're sending these 80 troops

in, kind of what the u.s. is comfortable with at this point? >> i'll tell you, look, we knew right after the girls were taken that there was the inner agency presence, the fbi, the cia, all sorts of capability. this really is a supplement to what's already there which is a large u.s. presence. >> in announcing this deployment, the white house statement said something interesting, the forces will remain in chad until the support is no longer required. other than the obvious which is they find the girls and can bring them home to safety, what determines that? >> you know, this is sort of like the malaysia case. you saw capability deployed. it was deployed for a substantial period of time. but as the investigation goes on, specific capability so aircraft that can be better used elsewhere can be redeployed because they've not helped in the mission here, they will be. the u.s. is leaving itself open to sort of reassessing their decision, their deployments. they'll do that in consultation with the nigerian government.

>> that gets to the point that rear admiral kirby was making to chris earlier in the show, the pentagon spokesman. he said it will be very difficult to see them from the air because they have little certainty of where they think the girls are at this point. if not from the air because of the difficulty in knowing where they are and also the topography they're dealing with, the terrain is very difficult, what then for the united states do you think? >> well, what they can do, once you put aircraft up there, whether it's manned or not, what the u.s. is not telling us, what are the packages on the aircraft? is it thermal imaging, surveillance? they can change the packages over time. >> and we won't know. >> exactly. >> what are the next options? right now we heard over and over again that boots on the ground in nigeria, getting special forces on the ground to help with the search, that's not the option. is there an option before that? >> i think what you're looking at really is kind of technical

capability. we can advise them if they're going to launch an operation. i would be very surprised if the president, as the commander in chief, authorized the use of american boots on the ground, as we call it, troops, to participate in any operation. i just don't see that happening. >> because they have said over and over again when asked this question, this is up to nigeria. nigeria has the capability, but maybe don't have the expertise in terms of the intel that we can offer. >> exactly. thanks so much kate and fran. let's take a look at headlines. shots have been fired in both directions along a disputed maritime border between north and south korea. the south returned fire after the north fired at least two artillery shells near a patrol boat in the yellow sea. those shells landed near the eye a land and residents were ordered to take shelter. democrats are joining the committee investigating benghazi. nancy pelosi appointed five lawmakers to serve on the panel. republicans have alleged the

white house covered up facts surrounding the 2012 attack that led to the deaths of four americans including the u.s. ambassador. a wildfire that has quadrupled in size is threatening hundreds of homes near slide rock state park in arizona. more than 3,000 people have been warned they may need to evacuate. about 500 firefighters are battling the flames. they're facing high winds and steep terrain. the fire has grown to 4500 acres. officials believe it was human caused. six iranians have good reason to be happy this morning, released from jail a day after being arrested for appearing in this dance video on youtube featuring the pharrell williams song "happy." authorities in tehran called it vulgar and an affront to public chastity. the director of the video, however, remains in custody. good news they were released, but there is concern that it's not over yet. the director is still in jail.

not sure what's going to happen. >> good proof of the influence of people on the internet. had to play some role. coming up on "new day," it's happened again. a woman kidnapped as a teenager held for a decade, forced to have her kidnapper's baby and manages to escape. how she got away and how he got away with this for so long. terrifying moments truly caught on video when a pool filled with children becomes electrified. how did this happen? sanjay gupta is back with us to discuss.

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♪ "first day of my life" by bright eyes ♪ you're not just looking for a house. you're looking for a place for your life to happen. an incredible homecoming in california to tell you about. a woman kidnapped a decade ago

at just 15 years old has been found alive. police say the suspect drugged her, abducted her, then held her for ten years, forcing her to marry him and have his chide. cnn's sara sidner is in los angeles with the latest. sarah? >> reporter: this is a case that has a lot of people talking. i do want to tell you that the arraignment for the suspect is supposed to be this morning. he's supposed to have his court appearance in santa ana, but police were very surprised when after ten years this missing persons case was solved when the alleged victim walked into the police department and told a disturbing story. these photos from knbc show that 25-year-old woman found a decade after she says she was kidnapped. these photos taken during her alleged captivity show her, her alleged kidnapper and their child seemingly living a normal life. she tells our affiliate kabc

she's so happy and god blessed to be with her family. she says all the time she cried for them. police say the girl entered a police station in bell gardens, california, with a disturbing story. she told police her motherer's live-in boyfriend, isidro garcia drugged, kidnapped and tricked her into keeping quiet after a family fight in 2004. >> she walked in on her own, stated she was kidnapped about ten years ago and held against her will. >> reporter: you're talking about a 15-year-old girl that came to this country, doesn't speak english. her mother's boyfriend decides he wants to physically and sexually abuse her. he tells her her mother doesn't care, that she can't go to the police because they're going to deport her. >> reporter: the girl reportedly telling police she ended up marrying and having a baby with her alleged kidnapper, all the while harboring the painful

secret. this apartment complex is where the couple lived, about 25 miles from where the victim's mother lived. people who live here in this very tight-knit community say they knew the couple well and simply can't believe what they're hearing. it appeared they loved each other. >> she would go to the market like every other, they'd be happy, kissing, holding hands and she comes up with this now. why did she take so long to do it? >> reporter: was there any indication that she was in trouble, that something was wrong in this family? >> that i think of myself, from what i seen, no. >> reporter: police say there was something terribly wrong. >> we do know on two occasions she fled, she was caught and she was beaten for her efforts. >> garcia was arrested and is being charged with kidnapping, rape, lewd acts with a minor and false imprisonment according to police. we do want to mention, we talked to five different neighbors.

none of them could believe it. they said they have seen this couple time and again holding hands, dancing at parties with one another. they simply don't believe what they're hearing. chris? >> sara, thanks for the reporting. let's bring in wendy walsh, psychologist and cnn human behavior expert. doc, it's good to have you with us. you heard the interview with a woman who thinks she knew the situation. why did she wait so long to come forward? that's a question that makes sense to the uninitiated. what is not seen? what is missed? >> well, what neighbors see, what friends see is somebody's public personality. they see the performance that a victim is made to behave in when they're in public. but in private things can be very different. it can be brutal. there can be emotional torture, physical torture, and that's what makes the person behave that way in public, as if everything is okay, because they're afraid. >> the reaction to that is, not

me, i would run away. first chance i had. i would never have this man's baby. what is missed again? >> again, to understand what stockholm syndrome is, and this is a version of it, it's so easy to coerce a young person. we can train a puppy with kinder ways. imagine this girl had only been in america six months. she did not speak english. he told her her parents would be deported, her family would be deported, the police would not help her. she came from potentially a country where the police didn't offer help. there are potentially thousands and thousands of people in this situation in america today and this is a very real risk for our new immigrants to our country. and so it's hard to wrap your head around it, but the emotional shackles that he had her in were actually stronger than any physical shackles would be. >> the mother supposedly was saying she thought the boyfriend

could be involved many years ago and there's criticism of whether this case was a priority, whether they followed up the leads. we'll need more information on that. let's deem with what we know. having had the child, that creates an umbilical connection to this man, also, makes it harder to leave. is that true? >> exactly. i liken this to a case where there's a domestic violence perpetrator and a victim. as soon as children are there, she needs him. so her game becomes how can i placate him so that everything will be okay? now i've got this child. i need this child. i need his money to support the child. i need this for my survival. remember, the most important environment that affects us in our life is our relationship. if you isolate somebody and give them only one relationship and this time with a captor, rather than trying to run, we try to negotiate how to survive in the environment, especially a young person who is only 15 years old. >> elizabeth smart was on the show and made a point that really resonates. she says this young woman

probably had never seen this man fail at anything, never failed to follow through on any threat. why would she not believe him? once the baby was involved, any threat to the baby would make her willingly sacrifice herself. when you look at the situation, wendy, is there any reason for you to be suspicious as to whether or not this was a kidnapping? >> no. i think this was a kidnapping, this was rape. this man assaulted and drugged this woman -- woman? she wasn't a woman. she was a child, a minor. you mentioned elizabeth smart. elizabeth smart was around the same age, only kidnapped for nine months. when police discovered her, she denied she was elizabeth smart and even kind of protected her captor at that point. it took some time for her to trust the police. that's only nine months. imagine ten years. i think this is such a brave act that this woman reached out on facebook and found her sister and that's how it was all discovered. >> we had the privilege when i

was reporting at abc to get to know jaycee dugard toond hear the stories from her of what she endured with this man for years and what she had to accept as her reality and how afraid she was when people were trying to save her that she fought it every way she could. it's hard for the rest of us to understand that kind of fear, isn't it? >> it's hard for us to understand because we've never been isolated to that degree and never given that degree of emotional punishment and physical punishment. you combine all of that and you can shape human behavior. >> talk about not judge a book by its cover. certainly that applies in this situation. will there ever be normal for this woman and child going forward? i guess easier for the child, but for her? >> well, the sad thing is that she has no model in her head about what healthy love looks like. sadly, she is a population of young people whose mothers have to go abroad to make money and

she had only just joined her mother. finally she was going to get to be with her mother six months before this happened. and thoen have this guy mix these awful violent punishments in his definition of love, yet she would have formed an attachment. remember, an attachment and love are different things. she would have been highly attached to him. now her idea of attachment and bonding is actually co-mingled with pain and punishment. it can take a very long time. i think what she needs more than anything right now is a parenting class. if she can learn to parent this toddler, she can also learn to self-parent and give herself some self-love. >> elizabeth smart made the point that also what she needs is distance from us. not you. she needs you the clinical community. but the media. hopefully that's a message that's heeded. dr. wendy walsh, thank you, as always. >> good to see you. video of a pool party that

goes from fun to absolutely horrifying in just a moment. children in the pool when the water becomes electrified. dr. sanjay gupta is back with us to discuss what happened. >> also a major beef recall becoming a national concern. why have food safety officials not revealed which restaurants received the tainted beef. that ahead. honestly, the off-season isn't i've got a lot to do. that's why i got my surface.

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time for the five things you need to know for your new day. cnn is uncovering allegations that wounded vets returning from iraq and afghanistan had to wait months for care at the va health system in phoenix. u.s. is joining the search for hundreds of abducted school girls in nigeria. the girls have been missing now for more than five weeks. a 25-year-old california woman found alive nearly ten years after her mother's ex-boyfriend allegedly abducted her. her accused captor has been booked on suspicion of kidnapping, rape and false imprisonment. the house votes today on a bill banning the bulk collection of american phone records by the nsa. if it passes, phone companies would keep the records and the spy agency would need court approval to retrieve them. up to 5,000 people passed

through a springfield red robin restaurant where a worker tested positive for hepatitis a. go to new day.cnn.com for the latest. let's make it the six things you need to know, we have an important warning especially with the holiday weekend coming up. many people believe the biggest danger in the pool is that your kid is going to ground. there's a close second, electrocution. kids, what you're watching right now, is there's someone being shocked that seems limp there right now. they become electrified because of what was going on in the water from a pool pumps. parents struggle to pull them out. luckily everybody survived. it was a very dangerous situation. that kid could have drown very easily. we're lucky to have dr. sanjay gupta with us. let's go through this. >> i'm going to explain what probably happened to this

specific pool. everyone is sitting there fine. the girl touched the handrail. i'm going to explain why that's important. you see the father, whoever this man, is jump back for a second and get her out. you see a girl there, as you pointed out, everybody is okay. the grandfather here comes over, gets her out as well at this point. he may have gotten a little electrical charge himself. he falls backwards. a couple of important points. the water was likely electrified. we know that. kids are swimming just fine. but at the time this girl touches the handrail, she becomes the ground. we think of electricity, we think of it going to ground. she becomes the ground. it's flowing through her body into that handrail. that's why she becomes limp like that. he touch it is handrail for a second, same sort of thing happens. the water was electrified later on because there were wires that hadn't been inspected properly that were releasing some of the electricity into the water as opposed to into the ground. that's exactly what was the

problem. >> pool pump in this instance. we hear it most often with lights because they're defectively done. the big issue becomes what the age of the pool is, right? >> yes. for pragmatic purposes, before 1984 there weren't a lot of regulations in terms of the amount of electricity that could be in those devices, the pumps, the lights, the filters, things like that. after 1984 they become more strict about that. you're right. that could be a problem. you could have higher doses of electricity. home pools, private pools, who inspects these things? who is actually looking at the wires? that's your responsibility. i bet you very few people do that. that's a crucial point. >> if you're lucky enough to have one. what do you do if, god forbid, this happens and the water is electrified and someone touches something metal and you don't have fiberglass rails in your pool. >> again, not a regulation on this, but good advice is to have some non-conductive tool to get

people out of the pool. you mentioned fiberglass. finder glass is a good example, non-conductive. you have a hook. a lot of public pools have this. you put the hook in, somebody can grab it. you touch the handrail yourself, touch the water, you, yourself could become a patient or victim as opposed to a rescuer. >> you get to see as you watch this video loop around two daddies. the first one who got shocked the first time, he's still pulling kids out and still dealing with the danger obviously. >> this didn't happen right at that moment. the pool had probably been electrified for some point. >> you immediately see her go back. she becomes the ground for the electricity in the pool to flow through her body. it can affect the heart, the nervous system. >> it can kill you for sure, certainly because it's going to destabilize you when you're in water. you can take in twart and drown. this is coming to us fresh here. i wonder if they sell anything that you can put into the pool

and test to see if there's any current in the pool. >> that's interesting. >> obviously that's an easier way to learn than this way. >> absolutely. the waut ever itself is not what's conducting the electricities, it's the ions in the water. a lot of salt, the chemicals that go into the water, those types of things that vb to be tested. pure water would be less conductive than water with a lot of ions in it. >> doc, thank you very much. the danger here obvious, but detecting it beforehand and what to do if you're in this situation, obviously bears as much as vice as we can take, especially as we head into the holiday weekend and pool season they also have one other recommendation, a ground fault circuit interrupter which must be something that allows for a short to not be distributed throughout the water. >> it detects that the electricity is now going to ground somewhere else and basically turns it off. gfci. a lot of bathrooms have them, for example, now.

it's a pretty good mechanism to prevent that sort of thing. >> the consumer protection safety system says this is a good thing for every pool to have. you have to check your pool or ask whoever is taking care of your pool. >> i didn't know the electrocutions had risen that lie, just behind drowning. again, these are totally preventable problems. >> we know different devices you can have and different ways to go after it. we know the risk as it goes the wrong way. have a good weekend. i know you'll be remembering the veterans who made the ultimate sacrifice for us. kate over to you. the beef recall a major concern spreading coast to coast. why won't the government reveal which restaurants sold the beef? we are live outside the factory where the tainted beef was traced to and a lot of questions. two major pet retailers pulling treats made in china off their shelves. could those treats be making pets sick?

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welcome back to "new day." the enormous beef recall we've been following has expanded nationwide this morning. 1.8 million pounds of ground beef being removed from shelves because it could be contaminated with potentially dadely e. coli, and some of it may be in your fridge. food inspectors are naming the stores that may have received the tainted meat, but not naming the restaurants that could have loss gotten that beef and may have even sold it. chris freights is at wolverine packing in detroit, the company

behind the recall. chris, what is the latest from where you are? >> reporter: i'll tell you, kate, this is probably the last thing you want to hear going into the memorial day weekend cookouts. the u.s. department of agriculture released a list of stores in nine states that have may have received shipments of the beef contaminated with e. coli. e. coli produces a toxin that causes terrible abdominal pain, kidney damage and in some cases even death. none of the 11 people sickened from this latest outbreak died, officials say. investigators traced the bad meat to wolverine packing in detroit. ten of the 11 people ate at a restaurant supplied by wolverine, but federal officials are not naming the restaurants. this consumer watch dog thinks that's got to change. >> this is going to make things a little more dicy in terms of coombers who may get sick and don't know what to do or are not following this issue closely enough to make the connection

between their illness and where they eat. >> reporter: but a top-ranking usda official says it's against regulations to give the restaurant names. >> people who have been exposed were already exposed. it doesn't help the public to identify the restaurants. our job is to identify the product that may still be available. >> reporter: customers could still have meat they bought sitting in their freezers. restaurants, on the other hand, aren't going to serve tainted burgers once the meat is recalled. for its part, the meat packing plant said in a statement it's working with the usda and, quote, we encourage anyone who has concern to be sure to cook all ground beef to a minimum of 160 degrees fahrenheit. while that can be tough for grill masters, it's the only way to make sure your burgers are safe. >> sanjay gupta is still here.

as chris mentioned, this is tough to hear heading into the barbecuing holiday, of course. in general, what is the best advice? you're at a big family gathering, a lot of people coming over, not even beef, but just to avoid and protect your family from e. coli. >> it's very preventable. one thing i always say is with e coley, it takes 100 cells to get someone sick. you can put that on a pin. it doubles every 15 minutes. you get a billion cells if this ground beef is sitting out for a few hours. so you've got to make sure it's refraj rated and you're not cross contaminating. your hands can spread it easily. the basics really do apply here. you do it safely if you follow these rules. this particular lot, you've got to find out what that beef was that was recalled and throw that away. >> do it safely. it makes it sound like you need to do it in laboratory conditions. is it worth the risk? how many people cook their

burger all the way through? >> very few people use a meat thermometer. most people just eyeball it and most people are still okay. if you're trying to maximize the likelihood of safety, 160 degrees. just 100 cells can get you sick. oftentimes you need a lot of exposure to a bacteria to actually get the illness, not so with e. coli. you've got to make sure you're watching your hands and not becoming the vector. >> just be diligent. >> or you don't have to eat ground beef. i don't eat a lot of ground beef. >> that's why he's so ripped up. why do you need a band-aid, doc? >> because i'm so cut. >> i mean -- >> two major pet retailers -- >> i can't even focus right now. all i'm thinking is about sanjay gupta and band-aids. >> what an image.

>> the truth is what it is. the guy is ripped up. that's just what it is. here is something else that's just the truth. we have to pay attention to what's going on with these pet treats. they're being pulled off shelves. they may be literally killing little doggies out there. people have been complaining about the treats for years. the question is why now? why are they pulling it now? we have an official from petco to answer the questions. we'll get it for you. [thinking] i'm still working. he's retired. i hope he's saving. i hope he saved enough. who matters most to you says the most about you. at massmutual we're owned by our policyowners, and they matter most to us. whether you're just starting your 401(k) or you are ready for retirement, we'll help you get there.

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welcome back to "new day."

two major national pet stores are pulling all dog and cat treats made in china. this comes after years of complaints that these jerky treats from china were possibly making our pets sick and are even linked to around 1,000 dog deaths. the fda is looking into the possible connection. for now, the two stores are taking matters into their own hands. john sturm from petco joins us from san diego. thanks forgetting up awfully early. we hear there's been a seven-year investigation. the fda hasn't found layning, but petco and another company, you're deciding to pull these treats made from china off your shelves. why is that? >> good morning, michaela, thank you for having me today. it was a tough decision. we've been watching this fda investigation for the full seven years, and each year our customers are telling us more and more that they're nervous about these consumable products for dogs and cats that come from

china. finally, we didn't want to wait for hard evidence to emerge or didn't want to wait for facts to emerge. we just decided this was the right thing to do for pets and pet parents. we were really the first to announce this and we'll be the first to get this done. by the end of the year, we'll no longer be carrying any dog or cat treats or raw hide made in china. >> there are going to be pet owners to say a couple points, why wait this long? we've been complaining about it for some time. there have been concerns about these treats. why wait until now? >> it's a great question. we've been getting that question quite a bit. i can tell you we're watching the fda investigation really closely. the fact is, currently there is no link to these deaths or illnesses to the chicken jerky and the fda has been investigating this. they found nothing. we don't think there's imminent risk here. the fda has not mandated a recall. we think it's the right thing to do based on the fear and concern

in the marketplace. it's been a transition for us. we've been working actively to find new sources of supply right here in the united states, and we're really pleased we have established those relationships. we've also encouraged our existing brands to move their production from china to the united states so we can replenish our shelveses with made in the usa product. >> you and i both know, the fd a, it's a bureaucracy, these things would take time. do you feed your pet these treats? >> it's a personal decision with your pet as i'm sure everybody knows. my pet doesn't like jerky. my pet likes biscuits. i feed natural biscuits to my pet. >> why wait until the end of the year to make sure these treats are off the shelves? why not pull them now? >> we've been working on this for several years. it came down to the sources of supply and finding the u.s. manufacturers that can convert

to all made in the usa jerky and raw hide. it's taken us time to get there. we're proud to be the first specialty pet retailer to make this decision. >> don't you think pet parents would be okay with not having any pet treats in the meantime rather than having ones that they feel are suspect? >> it's a great question. i can tell you the history on that. five years ago over 90% of chicken jerky came from china, literally the entire pet chicken jerky was manufactured in china. for several years we've been working to change that. currently we've changed that 90% to 50%. now half of our treats are sold, jerky treats are sold from china. the other half are domestic. by the end of the year it will be zero percent. all of it will come from either the u.s. or other parts of the world we think are safe. >> it certainly is the direction you're going in, and we encourage you to make that

happen quickly. i know a lot of pet parents, i like the way you say that, are concerned. another thing you're concerned about, i know you can't see this at home. we have a lot of the pet toys. you know these things don't stand a chance, the dogs end up eating half of these toys, chewing them apart. a lot of thisz eat terms, sir, are made in china, too. that's a concern as well. what's going to be done about these products? >> we listen to our customers. to be candid with you, we haven't gotten much concern about toys. i can tell you that we've been focused on the fda investigation, and we've been focused on consumable products that come from china. that seems to be where the fear and the concern lies. to date we haven't had any problems with toys from china or other products from china. it's really been the consumable products like treats and raw hide. >> back to the treats that you were talking about. the fda did warn that the manufacturers don't need to list the country of origin for each

ingredient used in the product. there could be ingredients in the pet food that comes from china. so that is a concern. how do you get around that and prepare yourselves for the questions you get from customers? >> first of all, none of our dog or cat food is manufactured in china. >> i meant treats. pardon me. >> ingredients is a good question. i can tell you that in some products there may be trace vitamins or trace minerals that are manufactured in china. i'll give you an example of that. tore lean is something that's vit toll the nutrition of a cat. most of the world's supply of tore reen comes from china. if the pet manufacturers didn't use it made in xhin nah, there wouldn't be enough to feed the cats. the good news, some of the vitamins and minerals, there have been no reported issues and we don't think there's any concerns with that. >> john sturm, thank you for answering the questions. if you have a pet at home, they're part of the family, dog,

cat, goldfish, whatever. thank you so much for coming on "new day" to talk about this with us. >> thanks, michaela. i appreciate it. >> kate, chris, hopefully they'll get the products that are of concern out of the stores by the end of the year. >> it's been going on for a long time. something is killing the pets. they've got to figure it out. coming up next on "new day," a little boy born without arms gets a high-tech solution and the old school community effort that helped pay for it. it is the good stuff. that's coming up. isn't really off for me. i've got a lot to do. that's why i got my surface. it's great for watching game film and drawing up plays. it's got onenote, so i can stay on top of my to-do list, which has been absolutely absurd since the big game. with skype, it's just really easy to stay in touch with the kids i work with. alright, russell you are good to go! alright, fellas. alright, russ. back to work!

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♪ "sweet decision position," perfect for "the good stuff." 2-year-old jameson davis is more than just a toddler. this kid is bionic. for reasons doctors can't figure out he was born without arms. that hasn't slowed him down one bit. he just became the youngest person ever to be fitted with mile electric arms. >> in the simplest terms, flexing his bicep to close the hand.

>> he flexes his bicep and can use his hand. amazing technology. that means not cheap. talking like $100,000. insurance wouldn't cover it all. listen to this. that's when the community of spokane stepped up. guess what they did? they covered the rest. >> just to know that there's great people in spokane, and they're willing to help a stranger, so to speak. >> jameson has a sibling coming on the way and just one thing to say to the people in his community. >> thank you. >> look at those eyes, look at that ir. look at those arms. >> imagine how good you're going to be, if you grow up with those arms, he's going to be doing all sorts of those things. >> already moving around with amazing agility. >> to know you grew up in a community where people care. not cheap. >> no small price tag, worth every penny. >> well said. a lot of news this morning. let's get you over to the

"newsroom" and ms. carol costello. bionic in her own way. >> i'll take that. thank you, chris qom ma. have a great day, guys. "newsroom" starts now. a decade in captivity. now free. >> he tells her her mother doesn't care. they're going to deport her. >> kidnapped, now held hostage, now reunited with her family thanks to facebook. also, the va crisis depends. >> it is dishonorable, disgraceful and i will not tolerate it, period. >> calls foreheads to roll grow louder. >> there was no urgency. mr. president, we need urgency. we need you to roll up our sleeves and get into these hospitals. >> but so far, nothing. >> i want to see what the results of these reports are. there is going to be accountability. plus, what the hail? parts of denver