behind me is just part of what is left of malaysia airlines flight 17. >> you just hope that none of the children -- your children go before you. >> we saw next to three of the passengers name capital i. as we now know, the letter "i"

stands for infant. >> it's crazy. you don't expect to go in an airplane and get blown out of the sky. >> it hits you in your gut when you listen to some of these people talk. we are so glad you're with us and we can walk with you this morning. i'm christi paul. >> i'm victor blackwell. a live in kuala lumpur. we are waiting a news conference here. we know officials have arrived in kiev and en route to the crash site to attempt to begin this investigation into the downing of malaysia airlines flight 17. as soon as that begins we will bring that to you live. rebel toting guns are keeping them from the crash site. >> they say there is no time to wait and they do plan to return

to what is the biggest crime scene in the world today they say. they say gunmen forced them to leave the site an hour after they had been there. you've seen some of the pictures we have been able to obtain. pieces of the airplane. sadly, bodies. nearly 300 of them still lying spread across corn fields and fields of flowers. two days after the plane was blown out of that sky. >> the u.s. officials are confident that the plane was shot down on. they expect pro russia rebels took down the aircraft using a missile launch system. the fbi is sending two investigators to work this case there in ukraine. >> a team of malaysian investigators have just arrived in kiev, ukraine, we know. a furious president obama says russian president putin can stop

the bloodshed. >> if mr. putin makes a decision that we are not going to allow heavy armaments and the flow of fighters into ukraine across the ukrainian/russian border then it stops. if it stops, then the separatists will still have the capacity to enter into negotiations and try to arrive at the sort of political accommodations that mr. putin, himself, said he wants to see. he has the most control over that situation. and so far at least he has not exercised it. >> here is one of the most significant almost mysteries at this point of this. where are the black boxes? we don't know. all 298 passengers and crew, including 80 children, were aboard this flight. and they lost their lives when this plane went down. >> more than half the victims we know were dutch but the rest came from as you see around the

world. 19-year-old quinn lucas shaunsman was the sole american on the flight and going to meet his family for vacation. >> australian nick norris was taking his three childrgrandchi home for the school year. >> behind me is just part of what is left of malaysia airlines flight 17. and it gives a powerful sense of the force responsible for breaking it up in the skies above eastern ukraine. it is just one segment that has been scattered across the fields of this region. it appears to be a tapering narrowing section toward the back end of the fuselage. to stand before it is impressive and to look closer is quite disturbing. within the wreckage there is a body and it is unrecognizable. you can't tell if it is a man or

a woman or a member of the crew or a passenger. >> we are interrupting phil black to go to malaysia, kuala lum per. they are speaking about flight 17. >> each of the members present a life lost and a family angry. up to this press conference, malaysia airlines released the full passengers manifest. malaysia mourns the loss of all 298 passengers and crew. we feel for their families and we promise to do all we can to ensure that the investigation is completed and justice is done. on the investigation, malaysia is deeply concerned that -- has not been properly secured. the integrity of the sign has

been compromised and there are indication that -- has not been preserving peace. interfering with the scene of the crash, any action that prevent us from learning the truth about what happened to mh17 cannot be political. failure to stop such interference would be a betrayal of the life that we lost. malaysia calls for all parties to protect integrity of the crash site and to allow investigation to proceed. we urge all those involved to respect the families and the nations have lost their sons and daughters in this attack. yes, mh17 has become a political

issue but we must not forget that it is a human tragedy. scenes the plane went down. the remains of 298 people lie uncovered. citizens of 11 nations, none of whom are involved in the conflicts in eastern ukraine, cannot be laid to rest. their lives were taken by violence. now violence -- their final respect. this cannot continue. on deployment, earlier today, malaysia special team arrive in kiev. we ask for continuous support

from the ukraine government and the other parties involved. as the team seeks to seize ukrainian authorities in recovering and identifying the remains of the passengers and the crew and investigation. the world has the moral obligation to ensure that the remains of the all victims are recovered and treated with respect. we will play our part in fulfilling this obligation. that is why later today i will join the malaysian team in kiev where i will work with my counterpart in the ukraine government to support ethics to retrieve the remains and to assist with the investigation. i'll be joined by the doctor general of the department of civil aviation, the malaysian

investigator in charge, and the chairman of malaysia airlines. on the flight path, on a matter of mh17's flight path, i'd like to refer to recent reported commands by officer from control. the body which approved the flight's path. i got into the "wall street journal" the officials said some 400 commercial flights including 150 international flights cross eastern ukraine daily before the crash. officers from control stated in the two days before the incident, 75 different airlines flew the same route as mh17. mh17's flight path was a busy

major area, like a highway in the sky. we follow a route which is set out by the international aviation authorities approved by euro control and used by hundred other aircraft. it flew at an altitude and deemed save by the traffic control and never went into restricted air space. the flight and its operators followed the rules but on the ground the rules of the law were broken in an unacceptable act of aggression. it appears that mh17 was shot down. its passengers and crews killed by a missile. the this cannot go unpunished. once gwynne malaysia condemn this brutal act of aggression

and calls for those responsible to be found and to face a full force of justice without delay. thank you. >> we will start with questions from the media. we will start on this side. >> investigators ground forces in ukraine, are there any other options? and also now seems to be --

russia be responsible for this? >> we are concerned about the work at the site. we need to retrieve the human remain as fast as we can. there is a reason why we want our team there. they reached there early this morning and we hope that we can enter the site as promised by the ukraine government. ukraine government have assured us of a save corridor to enter the site so to expedite. i hope i can assist and expedite the matter. [ speaking in foreign language ]

we haven't got access to the accident site so we are asking the authorities there to clear the site and we need the support of the world to ensure that the site not tampered. we must have the full access to the site and we must ensure that those evidence at the site are not tampered and we also hope that we can ensure that justice

can prevail. [ speaking in foreign language ] >> the black box, can you confirm if the black box is now with -- and crash site what are facing the investigation there? thank you. >> there is no confirmation on the black box. we have to check on the details. so as of today, we have to come to check this detail. we hope we can assist the search

at the site as soon as possible. that's why our team are there and i bring there so we can quickly retrieve the remains of human body. >> thank you very much. [ speaking in foreign language ] mh17 followed a flight plan. do you know why it was not -- and malaysia do if they prevent you from entering the site?

>> first i must mention the areas of flight, we supposed to fly at 35,000 feet but air control tower asked us to fly at 33,000 feet. i think we have to obey the control tower. when you're in that kind of air space that is under the air control tower jurisdiction so if they not allow us to go to the site, i think this is inhumane. we are looking at on the ground. we are calling the united nations to assist the cease-fire to sort of ensure. we asking the ukraine authority to ensure us the save corridor to the site and this is -- this must be done immediately.

it must be done fast so that we can retrieve the human bodies as soon as possible. there is a reason why the malaysian government is now sending me to ukraine and hope that we can expedite the work as fast as possible. [ speaking in foreign language ] the mh17 did not divert from the flight plan route. we confirm there was no hurricane in that vicinity and

even behind it. [ speaking in foreign language ] >> i would like to add before mh17 was flying in the area singapore flight was on the same route. >> as i mentioned earlier, more than 15 flights, airlines from the region using that route, so it is a very busy highway just

like we are talking about highway and traveling from kuala lumpur to singapore. the highway is clear and highway the safe. and driving down to singapore, then highway, the bridge collapse, and i'm the victims so can you blame me on that? so we are actually traveling at the route of proof and also the air control tower. [ speaking in foreign language ] >> russia or ukraine itself? [ speaking in foreign language ] >> who actually shot malaysian aircraft mh 17 and that is truth we need to know and we demand justice.

>> next question, please. this gentleman. >> i know that you say the route is safe but any prior to -- [ inaudible ]? >> way of tweets and social media we have pilots reporter that air space -- that accusation is false. there was no report from our pilot. malaysian airline flies our aircraft in any part of the world seriously and safety is

paramount to us, so those routes were -- we were confirmed that it is safe. good-bye. >> yes, in the back here, please. >> hi. i'm saluoe. 35,000 feet but instructed to fly at 33,000 feet above the restricted air space. i want to get it clear. is this a normal thing to do? to be flying so low in a restricted area? >> all right. you've been watching the transportation minister of malaysia as he talks about the crime scene, calling it inhum e inhumane. that malaysian official have not been able to get to the crime scene what is called the world's biggest crime scene the crash malaysia flight 17 in ukraine near the russian border. he is saying he is actually

going to go with some of the other malaysian officials who are in kiev and he wants to go himself there. the question is will they be allowed in? that is -- really is the critical component of that this morning. >> several times during this news conference the transport minister chung referenced he has the confirmation from the ukrainian government they will have access to this site but what we know it's not the ukrainian government that has control of the site. in fact, it's the pro russian rebels who are in control here. we also learned right at the top that at the end of this news conference they are going to release the full passenger manifest. we have learned some of the names over the last few days of the people, 298 souls who were on board and he reminded us that this is a human tragedy and at its heart. >> rightly. >> let's go to cnn's kyung lah.

you have covered new news conferences like this. this is apples and oranges some might say compared to what we saw a few months ago? >> reporter: exactly right, apples and oranges. if this is no country with an answer this is one with an answer and it is outrage. it is a collective national outrage here. a lot of anger. you can sense the frustration in the transportation minister as he is talking about the human tragedy, not being able to get to the bodies and not being able to bring those bodies home. what is in the back of his mind is that he and the prime minister of this country earlier today did meet with around 40 family members. there are a number of family members here who did meet with the top government people. they tweeted some pictures out and what these families are saying is that they want their

family members to be brought home to be given a proper muslim burial and that needs to happen the next 24 hours. clearly not going to be happening. so there is this national outrage. so, yes, victor, very, very different. if 370 was a mystery and a lot of questions and rage pointed at the government, in this case, there is the answer and there is anger to what has happened in ukraine and russia. >> a lot of people are watching this and at the enof the day they may be nervous getting on a flight. it malaysian air making any sort of mandates or changes, modifications to how it's going to fly in the next few months? based on everything that has happened the last four months? >> reporter: yeah. i mean, certainly anyone who is going to be getting on a malaysia airlines flight is

going to be thinking about not just this recent disaster, but what happened with flight 370. so the airline, and it is a national flagship, it is a state-run airline is certainly mindful of that. for the next five days and it's only five days, but anyone in the world who has a malaysia airlines ticket is going to be given a refund regardless of what that ticket says, even if it's nonrefundable, the airline says you can get your money back because they are mindful of the amount of fear and skepticism that people may have. they are hoping to win those customers back but this touches on what sort of a business disaster this may be for this very important airline for this country. so not only do they have the stain of malaysia, the country itself having a black eye to a lot of people around the world right now, but the airline itself, they are trying to mediate that by talking to their customers directly and saying, we are going to give you your money back if you don't have confidence in us and we are going to try to win you back. certainly that is going on to be an uphill battle because there

are a lot of nervous people around the world right now. >> very good point. ka you kyung lah, thank you for your report. while this has become a geo political issue at the end of the day this is a human tragedy. >> it is. next, we are going to have a conversation about exactly what u.s. officials believe took down mh17 and who took it down and where are the black boxes that the transport minister said, there's no confirmation on who has them or where they are. with kenny rogers gets old pretty fast? ♪ you got to know when to hold'em. ♪ ♪ know when to fold 'em. ♪ know when to walk away. ♪ know when to run. ♪ you never count your money, ♪ when you're sitting at the ta...♪ what? you get it? i get the gist, yeah. geico. fifteen minutes could save you fifteen percent or more on car insurance.

malaysia 17 crash site is being called an international crime scene and the biggest crime scene in the world this morning. the fbi says two experts are on their way to help with the case in an advisory role but a lot of people fear that access, we know that access to evidence there has been limited based on some of the people that have already made it there and who are met by armed guards. >> yesterday, monitors were able to spend a little more than an hour at the site before those

armed separatists forced them to leave. let's talk about this and the effort to get to the site and to those victims with cnn law enforcement analyst and former fbi assistance director thomas fuentes. and tom, i want to start with you. we heard from the malaysian transport minister they have the cooperation of the ukrainian government that they will get access to this site. that stood out to me. we know not the ukrainian government have control over that site. talk about the challenge the malaysians and ever other group will get to mh17 and those 298 victims. >> you're exactly right, victor. the ukrainian government promises to the world that, you know, there will be a full investigation, there will be full access, there will be all of the ability to find out what happened. you know, is irrelevant and ridiculous if they can't control that site.