remember, you can always follow us on twitter. go ahead tweet me@wolf blitzer. you can tweet the sho show @cnnsitroom. that's it for me. thanks very much for watching. i'm wolf blitzer in "the situation room." erin burnett "outfront" starts right now. terror in the skies. u.s. flights to and from israel grounded after rocket attacks. hundreds stranded. we'll go live to a reporter who witnessed the attacks. what the investigation into malaysia flight 17. new evidence tonight that russia is supplying the rebels with weapons. a russian officer shot down the plane. nighing over war zones. the dangerous hot spots we fly over every day. let's go "outfront." good evening, everyone.

i'm erin burnett. "outfront" tonight breaking news. a delta flight with 273 passengers on board forced to turn back as it approached ben-gurion international airport in israel. the incident less than a week since a surface-to-air missile struck down a passenger jet over ukraine killing all on board. today the faa suspended all u.s. airlines flying to and from israel for at least 24 hours. delta flight 468 was the first inbound flight affected. it was an hour away when a large rocket landed about a mile from the airport doing considerable damage to a house nearby according to the israeli defense force. benjamin netanyahu called u.s. secretary of state john kerry this afternoon to ask the united states to reverse the ban on flights. earlier the israeli airport authority urged those u.s. airlines to reconsider saying, quote, there's no reason that american carriers should stop flying to israel and thus give a

prize to terror. several airlines followed the united states lead. including those from lufthansa and klm. if more follow suit, this could affect more than a hundred flights per week our john vause was on board the flight. i want to begin with atika shubert who witnessed a rocket attack. what did you see? >> reporter: the sirens went off, the red alert went out. fortunately in this case the rocket was intercepted by the anti-missile system iron dome. but we saw it being intercepted just above the air space over ben-gurion international airport. then a few seconds later a plane took off. this is exactly what the faa and other civil aviation authorities are concerned about. they want some assurance these will be safe to take off and land. it's unlike they will actually hit a plane, they feel it's too much of a risk to take. >> atika, unlikely, as we all know became likely last week.

thanks very much to atika shubert who was there, witnessed that. what happened on board delta flight 468? the plane departed jfk's airport, was an hour outside tell receive when the rockets struck. our john vause was on board that flight. what did the crew tell you was happening. did you have any sense that you were turning around? >> reporter: it was right towards the end of the flight. we were right on final approach into tell veefb and people were ready to come to the end of their journey. then the pilot came on. we're terribly sorry, but we're now diverting back to paris. they did tell us that a rocket had landed close by to the airport in ben-gurion. and he said for reasons of safety, that a pilot of the plane and the company, delta, who run the airline made the decision they would not be landing in tel aviv because in their opinion it was simply too dangerous and they were turning

around and flying back to pair pips it w is. it was then that everyone jumped on their cell phones. so the pilot got on again and made another announcement and said, we donknow other airline landing but as far as this night is concerned, it's too dangerous. >> you said people were getting on their smartphones saying other people are landing. why can't we land? this sort of seems, given the horrific incident last week, that people still wanted to go ahead and land. it was still about convenience to a lot of people. >> yeah, i poke spoke to the ca crew. they said, yes, the decision was made at a very high level to turn the plane around and to go back to paris. but they also said it was being made in light of the events with the malaysian airlines flight 17 which was shot down by surface-to-air missile. another thing we should take

note of is about ten days ago hamas warned that they would be targeting ben-gurion airport and they claimed they had fired a rocket towards ben gur union airport and whether it made it or didn't isn't entirely clear. but it rated a mention. hamas did put out that ben-gurion would be a target. >> it was ten days ago and no one paid attention. now the world has changed. john vause in paris, because he was on that flight. lieutenant general spider marks, tim clemente and joining us from los angeles our national correspondent sara sidener who has been reporting on planes equipped with missile technology. sara, let me start with you. el al is still flying from the united states. a flight departed from where you are at l.a.x.

are they taking the risk of attack on or does el al have defenses against these kinds of things? >> look, what you are hearing from el al is we're going to continue to fly this direct flight to and from l.a.x. and other airports to tel aviv. when you consider the threat remember that this region is often in this kind of crisis. i was there in 2012 when israel said hey we've just for the first time been hit with a long range surface-to-surface missile from gaza. hamas has those rockets. they know that now. if you're hearing from israeli officials -- and i've talked to them of them. and those who look at the dangers out there and they're saying they'll be the first to decide, you know what? it is not safe. we believe that our air space is safe. why is it safe? el al does have some anti-missile technology, some missile defense technology. but i talked to a lot of different experts. they said it is not the kind of

technology that would thwart this sort of surface-to-surface type of missile. however, they have the iron dome. and as you heard from atika who is there in the area, in tel aviv, these types of missile detection systems are really what has saved a lot of people and a lot of damage in israel. >> and what about to the point that sara's talking about that now there's the awareness that hamas has long range surface-to-surface missiles. obviously these are different than surface-to-air missiles. but the prime minister has appealed to the united states to lift the flight ban. they're using the words that this would give a prize, quote, unquote, to terrorists. is that true, is this flight ban a prize to terrorists? or foolharder for commercial planes to be flying in this area? >> i would say it's both. because what is the objective of terrorists? to incite terror in people. to inflict that horror in human

beings to cause them to alter their path of life. when two-thirds of the civilians in israel are now in bomb shelters, i think they've had that effect. doing this to commercial flights is just a further effect. but at the same token, it's no different than lobbing a hand grenade when they launch these rockets into israel, they don't have the precision-guided bombs like western powers do. one of these things can drop anywhere. even with the iron dome defense, that doesn't evaporate these explosives that are on the war head of these rockets. it causes that to possibly be diverted. even a blind squirrel finds a nut. and these rockets can certainly find their target even if it's not the intended target. >> general marks, the malaysia air flight has brought home to people in an air space that appears to be empty. sometimes horrible things the have now happene.

hamas rocket attacks aren't obviously sophisticated like that attack. but if one of these were to be the blind squirrel that finds a nut and hits a jet. >> if any of these rockets were to hit a jet when it was in flight, it clearly would be a stroke of luck. that would be the kind of big sky little bullet theory. and if it happened to run into an aircraft in flight, it would be devastating. but once these aircraft are coming into a landing pattern in to ben-gurion and this surface-to-surface rocket as described by tim is very much a terror weapon. if they begin to launch, clearly that aircraft on the ground is now a fixed target and clearly in the sights of one of those rockets. they're not very accurate but they inflict tremendous damage. it can reach to ben-gurion. it's a legitimate threat. it has altered patterns of life

and behavior which is what terrorism is all about. >> ten days ago hamas said we're going to target the airport. and nobody paid any attention. then malaysia 17 happened. this crisis in israel has been going on for weeks. it has been going on, as we all know, for years. hamas rockets are pretty well known. why did they wait till now the ban the flights? >> they probably got lucky with this one rocket that came close enough to ben-gurion to make it seem like the threat was legitimate. it probably seemed like an empty threat initially. the more and more rockets flying into israeli air space eventually bound to happen that they could go this far. these projectiles, no different than firing a bullet into the air. it's got to drop in somewhere and that trajectory is not well known by the person who fires it. >> what training do the el al pilots, israeli pilots have the other pilots may not have when it comes to dealing with these

threats? >> they're very cautious about telling people what it is they have and can do on these flights, as you might imagine, for security reasons. they are equipped with missile defense systems. but as we talked about together yesterday are really for shoulder-fired rockets or man pads as they're known. and it is laser technology that thwarts this kind of technology inside the missile. like you're hearing from the guest, they don't have the technology. they're literally like shooting something and hoping it hits something. you did get a warning from hamas that it was going to start targeting the airport. i don't think israel took that lightly. they know they're equipped with these fogier fives that have a range within the airport. israel is frustrated because they don't want people to think that it's absolutely not safe to fly into that airport. they've been saying they're raining rockets all over israel.

so it's a very difficult time now for people to believe that they can get into that airport safely. >> it's a tough argument for them to make, to say we're getting hit hard but please fly here for your vacation. thanks to all three of you. new evidence linking vladimir putin to the group that shot down flight 17. barbara starr has the breaking headlines she has. plus those who witnessed flight 17 crashing from the sky, we peek to them for the first time. and why, after what happened to flight 17, did malaysia airlines fly over syria this week? [ female announcer ] we help make secure financial tomorrows a reality

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breaking news, a malaysia airlines flight 17 u.s. officials say that russia is still even now arming and training the pro-russian rebels. also tonight new claims from ukraine that a russian officer launched the missile at the 777 killing 298 people. we'll have more on that live from ukraine in just a moment because that's a huge allegation that a russian directly pushed that button, pulled that trigger. first, barbara starr live at the pentagon. she just got out of an intelligence briefing. what are the americans saying? >> u.s. officials are saying that right now they cannot be sure, they do not know, if there were actual russian military personnel at the launch site

when this happened. but what they do say is they are still absolutely convinced it was russian separatists who had the russian weapon that came across the border from russia and fired it in separatist-controlled pro-russian areas of ukraine. that's what they do know. but are the russians about to pull back? are the russians about to behave? don't count on it so fast. what they also showed us was this satellite image -- i want to put it up for you. wait a second. i think that's the trajectory. let me go back a minute. this is the trajectory of the missile launch that the u.s. came up with. now we have the satellite image. on the left, you see an area inside russia call would rustov, that was last month in june. that's an area where now a month later on the right, you see a large assembly inside russia of weapons. and what u.s. officials tell us is those weapons are the ones that are being shipped across the border into

separatist-controlled areas of ukraine. and it is still happening. they say they even estimate today right now as many as 20 heavy weapons tanks and armored vehicles were shipped from this area across the border into ukraine, this area in rustov that you see on your screen is the area where the separatists have been coming on how to get trained on how to fire those surface-to-air missiles. >> thank you very much, barbara starr. on that point -- as barbara said, training on firing those missiles. tonight there's a major new and direct allegation about that very thing barbara's talking about, who fired the missile. a senior ukrainian missile tells cnn it was a russian officer who hit go, not just supplied, not just trained, but a russian who hit fire. kyung lah is out front with the allegations from the ukraine. >> reporter: who operated the

missile launcher that did this killing 298 passengers and crew aboard malaysia airlines flight 17? based on their own intelligence, there's no question in the mind of ukraine's spy chief. you believe that was a russian? >> absolutely. >> reporter: a russian-trained -- >> a russian trained, well equipped, well educated officer. >> reporter: who pushed the button? >> who pushed the button. >> reporter: not just a pro-russian rebel but a russian officer. vitale nyadin said that would be the only one that would have the training. he walked us through his evidence. he says this image shows a truck with a blue stripe carrying the missiles known as the bukm-1 the day of the plane crash. hours after night 17 was shot out of the sky, intelligence images show what he says is the same truck crossing into russia one missile missing. they're trying to get these vehicles out of ukraine to cover

up the crime? >> exactly. >> reporter: russia says the images are fake. more disputed evidence. you can hear the panic in these cell phone conversations purportedly between the rebels, recordings released from ukraine. but nyada says his agency has more recorded calls he can't share yet, calls made three to four minutes before the plane was shot down. >> if they possess this kind of military dwimt like, but, k automatic missile launcher, the plane is not a military plane. it's a big target coming with constant speed moving constant direction, they should analyze and they should knew that it was a civilian plane. >> reporter: a civilian plane with hundreds of people aboard. undercoring the horror of the crash, nyada wanted us to see this video obtained from his

agency. in victims are burned beyond recognition amid the debris. most of ukraine's video is too gruesome to show you. when you hear the russians say that they didn't do it, what's your immediate reaction? >> it's lie. it's a total, constant lie and propaganda. >> reporter: propaganda is also what the russians and the rebels accuse the ukrainians of. and they blame ukraine for the loss of the plane, but perhaps bowing to the international condemnation, russian president vladimir putin said he will exert pressure on pro-russian rebels. there are calls for us to influence the militant, says putin. we'll do everything in our power. now, ukraine does have these missiles in its arsenal. so how does it know that its officers didn't make that same mistake? the ukraine intelligence chief says that there were no missiles

in this region on that day and their missiles could never reach those heights. he's adding that there is more intelligence that he has and he will make that public in the coming days. >> kyung lah, thank you very much. with that major allegation. out front david souci. it is difficult to watch this. but as we try to piece together, do what investigators did to find out who did what, we need to look at what they're going to be looking at. and these are what they found. these are the pieces of the plane. if you could show us what we're looking at and why this is so important. >> what's happening here, we can see this is a piece of aluminum and it's normally wrapped this way but it's wrapped the other direction. if we look closely at these areas in here, you can see the aluminum is spent inward. the white is on the outside, the green is on the inside. we'll see some other things on the next one here. >> so this is now another place

where wie have these holes. >> this is the electronics in the equipment bay. >> you can tell that by looking at it. >> not this, but the next ones tell why that is. you can see here that clearly something was going this direction. that's something that happened in the air. you can see again these per foreated holes are all deproo from the missile. you notice these are all in line, here, here, here and what that does is create a zip line, called a zip line. what that means is that the structural integrity right there is gone, so the aircraft itself comes apart. >> starts to split. this is a close-up of the same thing. you can see this. they're all going inward, you can see. this is not indicative of what you'd see like in an aircraft like in sioux city when we had that accident 232. in that case the engine had an uncontained failure and pieces of titanium cut through this.

theers little plugs, little holes going the other way. now from the other side, you can see from the inside that something came from the outside in. >> it looks like a piece of paper to the viewer. it looks so fragile. >> well, this is thin. this material on the outside of that aircraft is not very thick. we're talking 0.085 of an inch thick. before you go -- >> sorry. >> this is where we find out where it is. this is station 298.5. >> which is each part of the plane. >> each one of these bulkheads. this is 287, so these are the stringers. you can see they're wider here than there, so that tell us which direction it's going. >> this is the video of how a buk would operate. the operator sees the object, then they shoot. we're just going to show this. this is a russian re-enactment

of how a buk would work, everybody. this is not actually what happened on this day. the plane is trying along. the buk locks on to it. >> this is going 400 miles per hour. and this is going three times the ped speed of sound. very fast. at that speed very difficult for this missile to actually hit the aircraft. this is out of size proportionally as well. >> of course. >> in this case what it does is actually explodes here. >> how far is this from the plane? >> 150 to 200 meters. >> so the war head explodes here. >> and launches pieces of shrapnel out. >> to hit the plane. >> it already has that momentum. these how fast these plugs are hitting the aircraft. this is where that door was in the compartment we saw in the other picture. >> and it does go to show everybody that this wasn't a

direct impact. it was designed to explode nearby and send the shrapnel out to hit that plane. this is actually the inside of it. these are the little pieces, right? so they each shoot out to hit. >> right, right. and the explosives are inside of this device and so as the explosives go off, they crack along these lines here and that gives these pieces here, which i believe from what i had heard from francona and some others that they're about the size of a quarter to a half dollar pieces. >> thank you very much. >> which would show on that skin as well. >> david soucie, to show you how something can be so small, fast and horrifically powerful. hundreds of flights go over war zones every single day. so have you been on one of them? it's going to surprise you what we have to show you. we have an "outfront" investigation. really... so our business can be on at&t's network for $175 dollars a month?

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their reasoning is the rocket launched from gaza struck a mile away from ben-gurion airport today. israel is urging the united states to stop the ban. the white house says it will not overrule the faa. this comes days after the malaysia jet was shot down over a war zone in eastern ukraine. all 298 people on board were killed in a horrific way. there are dangerous fly zones around the world. shockingly many passenger jets fly through them every single day. so why aren't they off limits for flights? rene marsh has this investigation. >> reporter: when passengers boarded malaysia airlines flight 17, they couldn't know they were flying over a battlefield. but hours later 33,000 feet above east ukraine, a missile ended their lives. >> we followed that flight path accordingly. and it was accepted by the european air traffic control. and like many other airlines that had been nighing that route for many, many weeks and with hundreds of airlines passing that route every day, we

believed it was safe to do so. >> reporter: it may shock you just how often planes fly over conflict zones. on the ground in iraq, the terrorist group isis is seizing control, but above a busy highway in the sky with hundreds of flights. every day this includes american planes like delta flight 7 from dubai to atlanta. and over afghanistan, united flight 82 from newark to delhi, india. here's the problem airlines face. let's just say you're flying to the united states from either dubai or india. if you look at the map, you almost have to fly over one of those high concern areas. it's either that or fly hours out of the way. and some say that is just not practical. the faa can ban u.s. flights in dangerous areas. after mh-17 was shot down in eastern ukraine, that area joined crimea, north korea,

northern ethiopia, libya and somalia as off limits to u.s. aircraft. in iraq, u.s. passenger planes can fly but only above 20,000 feet out of range of most missiles. warnings in effect for eight other areas as well. such as syria and afghanistan. the threats include missiles and small arms fire, but airlines can fly there if they want. >> but airlines have always had to make decisions about whether particular cities are safe to operate to. >> reporter: in fact, three days after mh-17 was shot down in ukraine another malaysian plane flying from kuala lumpur to london passed over the war-torn city of homs in syria. the airline explained the decision to cnn's richard quest. >> it was designated as a safe flight corridor. in hindsight, my personal opinion is when i found out

about it, we immediately contacted our flight operations guys and said, please take a closer look at these flight corridors. >> reporter: congressman duncan hunter wants the faa to be more aggressive in protecting u.s. airliners. >> the faa, if there was intelligence from our intel community or our military community that the sa-11 was in the hands of some bad guys, the faa should have been notified of this. >> reporter: but the u.s. transportation secretary defends the faa's decision to allow flights in eastern ukraine prior to the shootdown. rene marsh, cnn, washington. out front tonight mary schiavo who served as inspector general at the avs department as well as a commercial pilot, contributing editor of "flying" magazine flies the 777. and richard quest, host of "quest means business." you just spoke to the director, hugh dunleavy.

he admitted to you to decision to fly over syria to avoid ukraine was a mistake. how did that mistake happen? >> the flight planners in kuala lumpur, many miles away, they've got a route to take. it's an open route. it's back to what tony tyler was saying, you know, when they're planning the routes, you're talking about people who may be thousands of miles away from where the war is. a delta planner sitting in new york or atlanta has to plan routes on the other side of the world. intelligence suggests, yes, they should know what's happening in tell veefb, but can they know what's happening in yemen, somalia or wherever else the airline may have to fly over? that's why you have to rely on the governments. to leave it to the airline, per se, i think is not their job. >> an interesting point you make. mary, the former head of safety for the australian airline

kwannous. his name is ron barch. i want to quote him. you can use the analogy of a policeman. they can't be there to tell you when to cross the road and when not to. it's up to individuals in the case of airs to make that ass s assessme assessment. he's saying qantas for one makes a point of not flying in areas that regulators say are fine. is it true that the regulators provide a minimum bar and the israels are responsible for the rest. is that appropriate? >> yes. yes, it is appropriate. remember, government regulations are a floor. the government says, you can't be in the business unless you do this. and it's in every kind of industry. agriculture to any other kind of industry, manufacturing. this is our floor. you can go above it. you airline can be safer, you can be more secure. the position at qantas does have to be at every major carrier. airlines can be more safe and secure if they choose to. we litigated that in the cases

of september 11th, 2001. the court said the regulations are the minimum. airlines can choose to do more but they have to do the minimum. >> les, what do you make of that? do pilots have any sense? miles o'brien was on the other day saying nothing in the world would have made him fly over this space. as a pilot, you're busy. do you think about that? >> we have a collaborative process, myself as the captain of the plane and the dispatcher. we get it in note iss to airman. so this information whether it be intelligence information about air space, information about weather, it's all part of that process. if there's something that we see that says, hey, i don't like this, we make a phone call. most of the time we get this electronically. >> has it ever crossed your mind? >> in my op-ed piece that i just put in, it was -- i used the word "inconceivable."

to me the only threat that possibly would have been out there on a departure situation or an arrival with a man pad. because that was the mentality shortly after september 11th. none of us conceived that there would have been a missile that made it into the 70s in altitude. >> both mary and les are strengthening my argument. because les says the dispatcher would have to have that government. therefore, it's the government. mary says the regulations have to be the floor, the minimum. mary, if the floor says it's safe, yes, certain airline can choose to say we're going to have an abundance of safety. but you have to rely on that floor that's going to hold you up. >> interesting point. >> but the floor was, the floor was 32,000 feet. and malaysia originally asked for 35, they got 33. they could have chosen something else. the floor doesn't guarantee you

safety. the floor just says you can get in the air. you must comply with these regulars to get in the air. that was a huge point for the 9/11 planes because they were warned just like here but they didn't choose to do anything. >> thanks to all. thank you. still out front, the biggest accusation against russia. a ukrainian official says a russian actually launched the missile. didn't train, didn't provide, didn't help, actually launched it. and the people who saw flight 17 go down. witnesses to the crash speak out for the first time tonight.

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>> you believe that was a russian. >> absolutely. >> a russian-trained -- >> russian-trained, well equipped, well educated officer. >> who pushed that button. >> who pushed on the button. deliberately. >> out front tonight, congressman dutch rupersberger. he's been briefed on the crash. you just heard that top ukrainian officer speaking to our kyung lah saying that a russian officer pushed that button deliberately. do you believe that's possible? >> we have an investigation and we hopefully will determine who fired that missile. at this time, though, we don't have the facts yet. it was classified, i couldn't tell you, but i don't have the facts. but i wouldn't be surprised if there was a russian ho was involved. >> you wouldn't be surprised but you don't yet have the facts. important to know that it's not that it's classified. they just don't know at this

point. >> at this point we know it's out there. when you have an investigation the whole purpose is to get the facts, then you come to your conclusions. at this point we have some information, but we're trying to verify it. that's why we're investigating. >> people like senator schumer have said president vladimir putin has blood on his hands. do you agree? is vladimir putin directly responsible? are you willing to say that at this point? >> yeah, i'll say it. first of all, i don't trust putin. he has a tremendous ego. he doesn't care about anything but himself and russia. look at his past conduct, he's told untruth in order to make himself look good. he continues to be in denial on any serious situation against russia. right now we have a lot of evidence at this point showing russia's involvement helping to train the people who can shoot these surface-to-air missiles. we know that right before the attack that they brought -- that russia brought in over 150 tanks

and surface-to-air missiles. we know that after the plane was shot down that there was media and -- milling about the fact that a ukrainian separatist made a comment, that we shot

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passenger jet was downed but for many in the rule area of ukraine that witnessed the airplane falling from the sky, it's a day they will never forget. >> reporter: the debris of mh-17 is scattered over a wide area, so is the trama inflicted on local residents. in the nearby village, the playground of an orphanage is empty and silent. the children that called this home are sent away because on july 17, they saw too much. she teaches here. she says last thursday, the children were all outside when there was an explosion. she says the children started screaming. these are dead bodies. [speaking foreign language]. >> reporter: she shows me where the body of a woman fell on the ends of the field where children were playing. another woman came down nearby

and here she says the children saw the body of a boy hit the earth. she says they were terrified, some screamed, some just sat and cried. mh-17's cockpit lies down the street. her and other woman that work at the orphanage, have have been coming here with pictures of the children killed in the aircraft. they leave them toys, flowers for their parents. in this village showered in debris where people fell through ceilings and yards, people say they will never forget july 17. the explosions, fear and body s were like memories of the second world war. as well as trama people feel relief and gratitude because nobody was hurt by bodies of huge pieces of debris that fell so close to their homes. near the main crash site

residents prayed for hm-17's victims. these people are living through a civil war, but even they never expected to witness death on such an extraordinary scale. that civil war continued today with shelling on the northern outskirts of donesk. that's where investigators begun their work for the very first time. there are other international experts in ukraine but it's unclear when they will get to the crash but when they do, they will have a big job with wreckage, evidence that's been traumatically altered during the last five days, erin? >> what a beautiful told story and how hard it was to watch. i can imagine those children. thank you. out front next, remembering the victims of flight 17 around the world, people today were honoring those who were lost. [ male announcer ] this is the cat that drank the milk... [ meows ] ...and let in the dog that woke the man

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since flight 17 was shot down, a lot of focus is on the crash but in recent days, people have begun the process of mourning around the world. it has been around the world. there are makeshift memorials from kiev to moscow, flower, teddy bears, notes of

condolences left at airports to honor the victims and today a memorial service was held at the crash site. only a few dozen people were in attendance in the rural area, but it was a moment on the rest of the world mourning with them. anderson, starts now. good evening, thanks for good evening, thanks for join egg us -- captions by vitac -- www.vitac.com welcome to our two-hour edition of 360. malaysia airlines, flight 17, more evidence, photograph evidence suggesting that masz l brought it down. in addition to that, the american intelligence community is providing more details pointing toward russian involvement. the latest tonight, from the u.n. a dutch diplomat's outpouring about his country's human ordeal, more than 200 deaths. president obama telling the