makers and stories at the heart of the global conversation and among our guests this week congressman andrea carson the the first muslim to serve on the house intelligence committee. that's only on cnn international sunday. we hope you'll join us. "ac360" starts right now. good evening. thanks for joining us. breaking news tonight. isis grabbing hostages from places latest act of cruelty on the world. young american woman whose name is kayla mueller. you might not have heard much about her until now because her family has tried to keep as low profile in interest of her safety. however, that ended today when isis claimed she was killed killed they say in one of the air strikes that jordan has been carrying out as retribution for isis murdering a captured jordanian fighter pilot. isis did not show a body any other proof of death calling the claim a quote pr stunt. the latest on that and the

possible new isis plot from barbara starr joining us from the pentagon. are they buying these claims by isis? >> >> reporter: good evening, anderson. right now, the obama administration officially saying it cannot verify it cannot corroborate any of isis' claims about any of this. but look you look at the evidence there. no body. the claim that she alone was killed by the jordanian air strike. how would isis know the bomb came from a jordanian plane, not some other plane? would one person be left alone in the multistory building? would there not be other people there, security around her if she was a hostage? the whole thing just doesn't add up. i have to tell you, you know our evan perez is getting some indications this evening from intelligence sources in the administration that their working theory and we want to emphasize, it's just a working theory, that perhaps kayla was killed several weeks ago and

perhaps a manufactured cover story for isis to cover their tracks knowing killing a woman was something they could not show to the islamic world. so a lot of doubt, a lot of skepticism and just really once again, terrible news for yet another family. >> it would also be a way of trying to kind of weaken jordan's response to isis and kind of raise questions about jordan's capabilities. >> reporter: well it might be, you know to suggest this to suggest that, you know somehow jordan knew that this woman was in a building alive. it kind of stretches the imagination. today, you know, in fact, we saw queen ronia of jordan marching in the streets of iran another symbol of jordan's perhaps resolve to really fight back against isis. they're a small country, poor country, a small military. but right now at least, you look at the queen of jordan you look at what king abdullah has done

in recent days and they are really trying to galvanize the people and there is a reaction in the street there. >> we're going to go to jordan shortly. let's talk about this report that isis has been developing plans to try to abduct more western hostages. what's the latest on that? clearly the number of hostages they have western hostages that's dwindling. >> reporter: yeah i mean you know what a thing to say. the number of hostages but you're right, is of known hostages is almost done with shall we say. there is a british journalist we know of obviously, that is still being held by them. there is some intelligence reporting that one of their new strategies is going to be to try and kidnap westerners from surrounding countries like lebanon, like jordan capture them and take them back into syria and hold them there. you know whether that is real whether it's an aspiration, whether it's isis' next sort of vicious trick up their sleeve we'll have to see but obviously, a good deal of concern right

now. if isis is running out of hostages to manipulate the world opinion, what do they have planned? >> yes, barbara starr, appreciate the updates. again, kayla mueller's family and advisors tried to keep as low a profile as possible out of concern for her well being but however, now that isis has done what its done and brought name into the open might be a good time to show who this dedicated young caring woman really is. kayla jean mueller from prescott arizona best described as a citizen of the world. in high school mueller volunteered for the save darfur coalition and according to a local paper, even lobbied members of congress and staged silent protest for the cause. in college, northern arizona university she became president of a group called stand, a student-led movement to end mass atrocities. after graduation she traveled first to northern india and then to israel and the palestinian territories working for

humanitarian organizations. by 2011 syria was beckening, she spoke about it in this online post. >> i am in solidarity with the syrian people. i reject the brutality and killing that the syrian authorities are committing against the syrian people. >> in 2012 mueller made her first trip to the syrian turkish border. she was working for aid groups supporting syrians fleeing the violence in their country. on a trip home in may of 2013 she spoke to her local paper about her experiences saying quote, when syrians hear i'm an american, they ask where is the the world? all i can do is cry with them because i don't know. she returned to the region in just about two months after that interview was taken hostage. mueller leaving the hospital in alepo, syria, when she was kidnapped. family wouldn't hear about her fate until may 2014 ten months after first captured. isis provided proof of life and demanded nearly $70 million or they would kill her august 13th. mueller is believed to have

survived that deadline but any negotiations with isis that may have taken place for her release have been secret. she was held hostage during the same time and perhaps a point in the same cell as three other americans. james foley, stephen sotloff and abdul ramankasic. and before her capture, she was quoted as saying syrians are dying by the thousands and they're fighting just to talk about the rights we have. she went on to say as long as i live i'll not let this suffering be normal. let's get some perspective now from global affairs analyst and investigative reporter david road who survived ten months at the hand of the taliban before managing to escape and cnn security analyst david bergen. cnn and others abided by the request to keep her name out of the public. but a negotiating standpoint can you explain the theory about

keeping her name quiet? >> the idea is if you keep the case quiet, you can maybe, you know settle it quietly, that they'll come down to a more reasonable ransom amount that they, you know won't -- maybe there's something, there's nothing in her past. she seems like just an incredible human being but, you know keeping it quiet, keeping her name out of the news would maybe, you know, you don't want a situation with a high profile case. she's well known and lose face if they release her as a loose face to other jihadists. i think that's what the family was doing and i think that was an appropriate approach. >> david, the more high profile she becomes, the potential is the ransom goes up or the greater the demand. >> yeah. so then you've got, you know, isil is a very diverse organization. you've got hard liners who want to see her or any american killed and not released under any circumstances. so other leaders who might want to use her for money might want to keep the case quiet and

again, it will be easier for them to compromise at a lower profile at the cases. >> peter, what do you make of these claims that isis, saying this young woman killed by a coalition air strike jordanian air strike is it possible as barbara said they don't want to be seen as executing a woman or divide the coalition? >> we just don't know. clearly a group that will burn a human being alive is very capable of lying about this issue and doesn't seem to be any merit of the actual specific claim isis is making. but we have no evidence either way. if kayla is alive or dead and i think in the absence of that we should presume she's alive. >> david, all the foreigners who were being held or are being held by isis at one point it seems like many of them were held together. >> yeah. they moved around many different places but seem to have been a period in raqqa in syria where they were treated better. there's one story that's not confirmed yet but that the men

and women were in the same building that i've heard they were in different cells and again, these people so courageous. set up a system to communicate secretly, using the same bathroom and the groups of men and women would leave notes there, and the guards didn't figure it out. they were communicating that way, secretly. apparently the guards did discover the notes a at some point. they monitored the notes, they read them and then they took some very brutal retaliation against at least the men in the group. but there was this desperate effort for the different foreign men and female and male captives to communicate with each other. >> that isis is trying to kidnap other westerners whether in lebanon or jordan how real estatistic is it? >> i think it's a plausible idea and journalists warned in southeastern turkey in the city of gaziantap by the fbi that isis or groups that might

eventually sell you to isis were interested in kidnapping westerners in southeastern cur turkey. we've seen the story before and as david and anybody who has been kidnapped by these groups there is the possibility that one group will take you and then you get kind of sold up in a chain, ultimately to the one of more vicious groups like isis. not just isis itself but other joo ha jihadi groups in the region that could be problematic as well. >> every time you're quick to point out it was not the same situation or length of time. you were held for seven months. many of these held longer in different circumstances. you were held by the taliban. but were you aware of any discussions or negotiations that were going on or the idea of being traded to another group? was that very much in your mind? >> it was, and the tragedy in

these syria cases is that the american captives were held with europeans and more than a dozen of europeans were ransomed and the male prisoners and the female prisoners, kayla, would have known that at least a dozen european men had left and you're also asked for proof of life and there was proof of life as you mentioned in an earlier report she was probably asked three very personal questions by her family. they presented them to isis, you know something about her high school graduation or some relative fact that only kayla can answer and, you know, when she was asked those questions, and provided correct answers, i'm sure that raised her hope. again, it's just heartbreaking what's happened here. it's heartbreaking for these families and i'm biassed but i just blame these captors. you know she was an unarmed aid worker and it's just outrageous that she was taken captive. i agree with peter. we should presume she's alive but if she's gone it's just horrific what they've done. >> and as you said, she went to

stand in solidarity for people subjected to abuse by the assad regime. as you said it's just horrific. the capture of all these people horrific but somebody who's just there to try to help with civilians is stunning. david, peter bergen as well. up next explore the possible hostage taking plan in greater depth and a larger strategy for defeating isis. how is it going and we'll also take you to the scene of the deadly collision between the commuter train and a woman. her suv stuck in the crossing. we'll show you what her options were and how much time she actually had to save herself. because that's the big question is why didn't she in the time she had, get off those tracks.

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breaking news tonight, concern that isis could be seeking to rebuild its stock of western captives. a middle eastern security source say there are isis plans since last year to take new hostages. paul cruickshank broke the story and he joins us now. so explain what your sources, what you're hearing about this. >> according to the middle east security source the intelligence indicates that isis have been developing these plans and isis outfit in raqqa have been developing these plans to snatch westerners in neighboring

countries countries. i'm specifically told a concern about, bring them back for propaganda purposes. >> how would they do that? are you talking about capitals like iman jordan or beirut? >> a lot of money, could bribe security guards and significant capability to sort of pull off this kind of operation in terms of capturing potentially westerners. there's also a lot of concern about egypt. there's a new isis affiliate, bidal matis. there's a significant number of americans and westerners traveling to egypt. just this past summer killed an american in a carjacking. a lot of concern about egypt as well anderson. >> obviously even having this information out there, it damages the tourism in jordan in lebanon, and in egypt. countries which rely on tourism.

>> it certainly does but this is sort of intelligence indicating that they have been looking to plan this to get more westerners. now they're kind of running out of westerners because they sort of beheaded so many of them. >> there's a sick logic to it in this sick calculus of isis. they need more hostages need to replenish their supply. >> you've seen how they milked this for propaganda purposes and also before the summer they were getting quite a lot of money from the europeans for some of the european hostages by all accounts. it's quite a lucrative business for them. a lot of incentives for them to have done it and sort of carry on trying to sort of plan this. >> interesting. paul cruickshank, appreciate the reporting. joining me now, cnn military analyst, luc francona and former chairman of the house intelligence committee. congressman, this news this idea that isis is planning to kidnap westerners in jordan and

lebanon, bring back into syria. it would certainly be an escalation in the tactics but as i said in the calculus of isis it makes a certain amount of sense. >> absolutely. you know this goes way back. al qaeda in the magrav in northern africa was the number one splier of cash to al qaeda corps, the leadership through ransom. remember isis used to be an al qaeda affiliate. so this has been through their ranks from northern africa to the middle east to afghanistan. we even saw the taliban have discussions after the taliban five exchange say, hey, we need to go out and buy some western hostages to keep them for some negotiation ability. this is a, very plausible and b, in both lebanon and jordan it is because of the border issues there, the large number of people from syria coming over the large number of refugee camps, this is

absolutely plausible and that's what makes it i think, credible. >> colonel, you're particularly worried about aid workers in say the north of jordan near the syrian border. >> yeah the largest concentration of syrians outside of syria are in jordan. there's a huge refugee camp just south of the border there. when you have a refugee camp, you've got united nations people non-governmental organizations, church workers, aid workers similar to the young lady we are worried about in syria right now. so and as the congressman says this is very doable. especially in the northern part of jordan because you've got a lot of sympathizers for isis in jordan and that border is very very porous. so i am very concerned about people that i know that are working in jordan right now. >> and congressman, even if it's not isis direct doing it, we've seen in other kidnapping cases as we talked about before the break, other groups or individuals taking people and then selling them to another group. >> well absolutely. it is a cash business and we

should make no mistake about it. it could be an al qaeda affiliate. el nusra or a criminal enterprise that understands their value is a cash proposition. they take a westerner, bring him back into syria and they know that groups like isis will pay for these hostages. they've made it known. that is what makes it so dangerous. you're not just looking for isil people crossing the border. you now have this worry about criminal enterprises who are infiltrating into these camps. i've been in this camp in jordan. it's huge. almost unmanageable. doing as well as they can and the numbers keep swelling to the place where there is a little bit of chaos. there's a little bit of disorganization and in that area is where they'll probably or at least have an opportunity to try to make a snatch. >> colonel, what do you make of these claims by isis that american hostage kayla mueller was killed by jordanian air strike? i mean the jordanians are

saying it's a pr thing, that they're saying. >> i'm going to go with the jordanians here. it is just too convenient. just a few days after the tape surfaces about the emulation of the jordanian pilot and then now we blame the jordanians for an american hostage. i don't think they have any credibility whatsoever. jordan reacted. their air strikes were conducted under the umbrella of the coalition. there was american intelligence coalition intelligence area refueling, electronic warfare. this was not independent action on the part of the jordanians. if there was any inkling or indication she was in any of the buildings, they would have been on the no-strike list. there's no way they would have been a building she was anywhere near. so i just don't put any credibility at all in the isis claim. >> it's also interesting, congressman, because the images that isis release, they don't show smoke above the scene of the alleged air strike the flames. might expect more signs,

something like that. >> absolutely. it should have been smouldering, if it was new. there's some of the debris patterns that don't quite fit the recent strike in a building like that but in addition to that we know a bit about the pattern of how they move prisoners and hostages. and it doesn't fit. they would never leave a hostage by themselves in a building. that is not the case. there's a whole bunch of series of things that they're claiming happen to this woman that do not fit their profile, not even close. and so, you know when you look at all of the evidence that's presented, it's really hard to come to the conclusion that she was killed in any air strike that happened in recent days and unfortunately, it fits the same pattern of the captured airmen that he was killed prior to any event where they released any of the information he was dead. >> colonel in terms of targeting isis targets, i mean how many viable targets are

there really left at this point? ones that you can actually, you know degrade their forces degrade their capabilities? there have been a lot of strikes already and this isn't a conventional force and certainly, the degree that they were a conventional force, they seem to have changed their tactics. >> exactly and we saw this right after we announced we would be bombing targets in syria and iraq. we saw an immediate change dispersing their forces moving them into more civilian areas and not presenting these huge targets where they used to have vehicle parks, ammunition dumps, fuel storage areas. those were all dispersed, those were all moved out. rather than hitting concentrated targets with mass amounts of force to do damage and effectively degrade the organization what we're doing now is going after small targets. you're going after a few trucks a few gun positions. it makes it very, very difficult, it's very expensive and time-consuming. so when you see the jordanians

muster 24 aircraft, you have to wonder what are they going after? if there was a target that large, we would have already hit it. >> that was my point. to suddenly say they hit 20 targets seems like what, those 20 targets were waiting to be hit? obviously they wanted to hit something very quickly and all of the sudden we found 20 targets. it makes me a little skeptical. >> of course. and it's a pr campaign on the part of the jordanians as well. they have to show their people that they're doing something. that was probably a restrike. we probably hit it before. but if it was that large of a target there, the saudi air force, everybody would have been on that target already. >> good to have you both on. coming up next new information on this doomed airliner's final seconds. you've seen the video by now. new questions, did the new flight crew make a fatal mistake turning on the engine? and what the driver of an suv saw and did at the railroad crossing where she lost her life

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one minute and six seconds is how long transasia flight 235 coasted without two powerful engines. that's how long it flew until it could not fly anymore. take a look. still unbelievable. the so-called black boxes indicates neither engine was running prior to the crash that happened shortly after takeoff from taipei taiwan. 30 seconds into the flight alarm sound. engine two having a problem, however, appears the pilots reduced power to engine one. the good engine instead and eventually shut it off. by now, engine two failed. then that agonizing minute and six seconds as the crew tries to restart both engines but fails. the airliners as you see, a glider five stall warnings go off as it loses air flow over the wings and falls to earth. all of it now putting new focus on decisions that the flight crew themselves made and whether they were the right decisions.

joining us now, cnn aviation correspondent richard quest and crash investigator david soucie author of new book "malaysia flight 370 why it disappeared and why it's a matter of time before it happens again." richard, start with you. why would pilot turn off a good engine? >> two reasons. either misdiagnosed the problem, so they don't know which engine has failed. and so they turn off the one they think has and turns out to be the wrong one. or what might have happened here and looking at the transcript seems possible is they diagnosed the right problem, in other words, engine number two has failed. but for some inexplicable reason they then go and switch the wrong engine off because they hit the wrong button in the fog of the moment and do it. those are the reasons. it's a well documented problem in planes. >> it's happened before? >> 1989 british london.

one engine failed. the experienced captain switched off the other engine in the moment of confusion. >> and david, is that what it is? just because of the confusion is it not clear which engine is failing? >> it's not clear for a number of reasons but one particularly with this aircraft is that there's an automated system that counteracts that reverse thrust. >> what's a ya system? >> the opposite system the rutter. what it would feel like is if the right engine fails, you would expect it would yaw in this direction. and you can't fly the seat of the pants. you have to have a calm perception of what's going on. you have to understand in the meantime bells and whistles and five alarms going off and try to figure out what's going on. to cage the engine to put it in

the off position, the reason they do that why would you shut down engine at all? if it's quick, it's quick, right? but what happens is you can feather the engine which we talked about last night a bit of taking the propeller and lining it with the flight so there's not resistance. that's one way of doing it but again, with this aircraft this may be a situation where we have safety getting in the way of safety which is in this aircraft, you have an auto feather so there was no reason to cage the feather. the auto feather and the yaw should have taken the flight if he stayed calm and allowed everything to stay as it was, most likely could have floated down the aircraft and made a safer landing on the river. >> i've heard with private pilots often they're instructed when they're learning don't do anything at first because often what your first instinct is something to make a mistake. this could have flown with just one engine. >> no question.

the investigator said that. it could have flown, not very smoothly or elegantly but surely sufficiently to get back a safe landing at the field. yes, what they say is of course when in doubt, do not. that's the case in air france. don't know in 8501 and might have been similar here. if you look at the transcript with we heard about so far, they clearly knew that engine number two wasn't working. so you then go to why did they switch engine number one? was this momentary confusion or hit the wrong switch? they're not supposed to do that. i say what i'm going to do you agree, i then do it. >> david, how long could a plane like this an tr 72 how long could it fly with both engines out? >> with both engines out, the glide ratio on this engine is pretty good.

we talked on the 777, this is more like 50-1. this aircraft can glide for quite a long time but. >> 45, 50 to 1. that's? >> for 45 feet forward or so you drop one foot. so it does have a pretty good glide ratio but again as richard said one engine should have kept this flying. the only other reason to shut the other engine down is it's not feathered, the aircraft is terribly uncontrollable. so if you want to possibly try toy align the aircraft a little bit better it's possible you might want to reduce the power on that left engine but i've been going over the transcript in the flight data recorder information and it a i peers the lever the lever was continually brought back. not like i've got to shut this down. it was kind of playing with it and that would be typical of them trying to get the yaw, trying to maintain control of the airplane. these were high time hours.

these pilots have been flying for 65, 100 hours. these were high time pilots who knew how to fly the aircraft. >> i want to put this into perspective. we've been talking tonight just now for longer than they were in the air almost and we haven't had bells, buzzers and noisers, stall, stall, stall and all these things going on and descending at the same time. this puts it into the complexity of what they faced when this happened. >> and the lack of time. richard, thank you very much. david soucie as well. up next retracing the steps of the suv driver who triggered a deadly collision with the new york commuter train. later, jurors in the aaron hernandez murder trial take a trip to his home, the scene of the crime. the real question that needs to be asked is "what is it that we can do that is impactful?" what the cloud enables is computing to empower cancer researchers. it used to take two weeks to sequence and analyze a genome; with the microsoft cloud we can analyze 100 per day. whatever i can do to help compute

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you can save up to $423. for a free quote today,call liberty mutual insurance at see car insurance in a whole new light. liberty mutual insurance. disturbing questions remain about the new york commuter train accident that killed six people including the who moved into the path of the train that triggered the fiery crash during rush hour. no one knows yet why the driver got back into the car and moved forward as the train approached. randi kaye went to the scene of the collision and here's what she found. >> reporter: moments before

ellen brody's suv turned into a fireball she was first in line to cross the railroad track. the ntsb said the warning lights at the crossing began flashing 39 seconds before the crash and the gates came down just a few seconds later. rik hope who was in the car behind brody said her car was actually inside the first gate that came down putting her between the gate and the track but not on the track. >> i fully expected her to back up and luckily, no one is behind me. i'm able to back up and wait for her to back up. she looks at me i gesture to come back. i back up again further to indicate there's plenty of room to back up. >> reporter: instead, she got out and looked at the gate on her car. he said she then got back inside and pulled forward on to the track. nobody knows why. and here's another question. we know she drove right on to the tracks right here. why did she stay there?

if you take a look that gate that arm, even if it was all the way down she would have had plenty of room to just cross the tracks and keep going. the ntsb tells us it's looking into whether or not there was traffic on the other side that would have stopped brody from crossing quickly. it's also doing a sight test to figure out what she may have seen if she looked down the tracks. and how much time she may have thought she had. did ellen brody not hear the train approaching? it's possible she may not have. the metro-north train was going 58 miles per hour but the federal railroad administration says that even a train going 50 miles per hour may be no louder than a blender or someone shouting. so once she got back inside her suv, she may not have realized the train was approaching. but what about the horn? a locomotive engineer we talked with said the train's horn is often louder than the siren on an ambulance. the ntsb said the train's

engineer activated the emergency brake which then prompted the train's horn to sound. that horn sounded for four seconds. four seconds. then the train slammed into the woman's suv. perhaps she thought she had more time. a spokesman for the ntsb said the man in the car behind brody doesn't remember hearing the train horn or the bells. though he did recall seeing the flashing lights. the last thing he saw was ellen brody's suv disappear and then explode as it was pushed nearly 1,000 feet by the train. >> i guess we may never know why she didn't move or stayed with the car. i mean does it seem she didn't hear the horn? >> it's possible. i spoke with the train engineer and said the horn is supposed to be audible at a quarter mile away so you'd think she would have heard it because it's loud on the flip side of that he said even as the train is

approaching, the sound of the horn as the train moving forward, the sound of the horn is going backwards, the same thing with an ambulance racing through the city streets. even though going closer to her the sound is further away from her. if she got back in the car, maybe the heat was blasting or the music, could have mufled the sound. don't know. still investigating. >> thank you, randi kaye. incredible. the train passengers who lost lives in that collision. we learn more about that. robert dirks described as a brilliant scientist. walter litke. joseph analyst at j.p. morgan. extraordinary colleague with tireless team support and eric vandercar was senior managing director of mesereau financial and thoughts are with all of

their families tonight. just ahead, the latest on the aaron hernandez murder trial and the trip the family took today and a dangerous mud slide in washington leads to flooding and evacuations and the 9-1-1 call. unbelievable. it sparked an investigation. father struck in a hit-and-run. teenage daughter called for help and the operator told her to stop whining. details ahead. switch to t-mobile. get 2 lines of unlimited 4g lte data for just $100 bucks a month. it's america's best unlimited family plan. and it's only at t-mobile. [ female announcer ] we help make secure financial tomorrows a reality for over 19 million people. [ susan ] my promotion allowed me to start investing for my retirement. transamerica made it easy. [ female announcer ] everyone has a moment when tomorrow becomes real. transamerica. transform

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trial, jurors boarded a bus and went to look the crime scene odin lloyd's body found and other locations including the accused murder's house. lawyers on both sides wanted jurors to see for themselves what they've already heard about or will hear in court. susan candiotti has more. >> reporter: a field trip all business requested by prosecutors and defense. the aaron hernandez jury escorted by bus in a police motorcade for an up close view of evidence that might make it easier to understand the case. in court, prosecutors give a preview. >> we're going to direct your attention to a cell tower that's located in that area. >> reporter: the jury sees four cell phone towers that prosecutors say generate signals along the route, the former

patriot tight end takes the odin lloyd the night he's murdered. next stop outside odin lloyd's home. during the jury tour prosecutors point out a security camera at the house across the street. it captures this surveillance video of lloyd getting into a car investigators say is driven by hernandez. hernandez is not allowed, but the jury gets to see, prosecutors say odin lloyd is found in this industrial park. after about 15 minutes, they head for hernandez's neighborhood. the jury's bus tour winding up here at aaron hernandez's tour they're inside right now, both prosecutors and defense wanting to show off the home security system which includes at least 12 cameras. it's going to be critical evidence in this trial. they also the defense, that is had to remove various football memorabilia and family photos that were not there in june of

2013 when hernandez is arrested for lloyd's murder. inside the home they also see -- >> the kitchen area and then the living room and will be pointing out certain features of the layout of the home. >> reporter: including the great room seen in this surveillance video of hernandez's fiance and her sister recorded a day after lloyd's death. jurors also see the foyer where hernandez's photographed walking into the house minutes after lloyd's murder and prosecutors say holding the murder weapon that's never been found. >> susan candiotti joins us now from fall river, massachusetts. why were items removed from the house before the jurors arrived? >> reporter: well you know anderson when prosecutors had a preview of the home they saw things that they didn't like they got mad about it and went to the judge. they said they saw religious items, took out other things memorabilia from his football days and some family photos they

said wasn't there in june of 2013 when odin lloyd was murdered. so then the defense had to remove many of those items. not all of them but those weren't there at the time. the defense denied it was making any attempt to manipulate the jury. anderson? >> susan, thanks for the details. up next outrage over the way a 9-1-1 operator responded to a 13-year-old girl who was hit by a girl. >> one of them is conscious. so two people were struck? >> yes, they're both laying. they're just laying there? >> okay, let's stop whining. just take a closer look. it works how you want to work. with a fidelity investment professional... or managing your investments on your own. helping you find new ways to plan for retirement. and save on taxes where you can. so you can invest in the life that you want today. tap into the full power of your fidelity greenline.

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usually when we hear 9-1-1 dispatchers responding to life or death emergencies, we marvel at how they remain calm under circumstances. it's a difficult job. unfortunately this is not one of those times. in maryland investigated for the way he spoke to a 13-year-old girl after she saw her car get fatally hit by a car. jason carroll has the details. >> hurry up! >> ma'am, stop yelling. i need a location. >> that's how the 9-1-1 call started after a 13-year-old called sunday night, her father and his fiance pulled over to change a tire on the side of a parkway. about 20 miles outside of baltimore when suddenly a car hit them. >> okay a person struck by a

vehicle? >> yes, yes. >> okay. so a car was driving down the road and struck two people? >> yes they did. they kept going. >> reporter: the 9-1-1 operator's job is to keep a caller calm no matter what especially when it's a child. but in this case the operator does not ask the age of the caller. instead refers to her as ma'am. he repeatedly asked about the condition of those hurt and their location and with each passing moment appears to be losing patience. >> and are they breathing? >> yes, i think so. can you all hurry please? >> ma'am, listen let's stop worrying about get there. we're on the way. i need to find a better location. >> reporter: while the family waited for help the father was unconscious and critically injured. his fiance also badly hurt and unable to assist. every second crucial. >> one of them is conscious? so two people were struck. >> yes, they both --

>> let's stop whining. it's hard to understand you. >> reporter: after the operator tells her to stop whining, tries again to get a better sense of the condition of those hurt. >> ma'am, i need you to walk up to the people and tell me what's going on with these people. >> one of them is just laying my father laying and they just laying here. they're just laying here. >> is there someone else i can talk to? because it's so hard. >> it's only my little brother. i'm talking better than him right now. >> it was not handled in a professional manner and certainly didn't meet our expectations. >> reporter: fire officials say the 9-1-1 operator should have shown more sensitivity. >> most people that listen to the tape and myself being included would not be how i would want to be treated if i called 9-1-1. >> reporter: rick warrik later died from injuries and fiance still hospitalized but expected to recover. police now looking for the hit-and-run driver. as for the 9-1-1 operator fire

department officials say he has been moved to a position where he will not have contact with the public while they investigate what happened. though it is possible he could go back to the job of answering 9-1-1 calls. jason carroll, cnn, new york. >> see what happens. let's get the latest on other story story. randi kaye. >> inundated with flood water west of seattle after a mud slide. affiliate kiro in washington went door to door to make sure everyone was out of the area. numbers from the world health organization show more than 100 countries including zimbabwe iran and north korea have higher measles immunization rates than the united states. the current measles outbreak affected more than 100 people in the u.s. and vice president joe biden will not be attending israeli prime minister netanyahu's speech next month.

biden's office will be traveling while netanyahu in washington. up next voices of auschwitz by wolf blitzer starts now. the following is a cnn special report. these gates mark the site of one of history's greatest horrors. >> we are the biggest cemetery of the world here. >> during the holocaust, more than one million jews were murdered here at auschwitz. >> all my aunts, my uncles, everybody's dead now. >> part of hitler's plan to wipe out the jewish people. >> we saw my mother. she went straight to the gas chamber. >> liberated 70 years ago, only a fraction of the prisoners survived.