isis claims an american female hostage was killed boy a jordanian air strike but there's no provi. we're live to amman this hour. through information in the deadly plane crash that's raising questions with what the pilots did after one engine failed. and later, how this man's arduous commute to work prompted strange force make-- strangers to make generous donations. hello, and welcome to our viewers in the united states and across the world. we begin in jordan where officials say its latest round

of air strikes is just the beginning of revenge against the terror group. the air force hit a series of targets friday. activists tell us those strikes killed dozens of militants. the terror group claims one of the jordanian strikes killed kayla mueller, an american aid worker and their hostage since 2013. mueller's family released a statement late friday appealing to isis directly. it reads in part "we are still hopeful that kayla is alive. we have sent you a private message and ask that you respond to us privately. you told us that you treated kayla as your guest, as your guest her safety and well being remains your responsibility." u.s. and jordanian officials have doubts about mueller's death calling this and isis a public relations stunt. we have more from amman, jordan. becky, it's obviously heartbreaking for kayla mueller's family that she's being used as a pawn in the isis propaganda machine.

what has been the reaction in jordan? >> reporter: it was very swift, the reaction. the interior minister telling me that this was a publicity stunt, calling it lies lies lies. and saying that the isis propaganda machine was trying to drive a wedge between jordan and the rest of the international coalition. it's very difficult to get details out at this point. we have heard from an activist this morning who says that 47 isis militants were killed in air strikes on friday and these air strikes hitting ammunition dumps. so that is the story there. we've also heard from an activist that isis killed some 20 prisoners who tried to escape and the suggestion is that the area is becoming a slaughterhouse effectively. jordan is now the latest country

to join the fight against isis as you've rightly pointed out, after a video surfaced showing isis members burning a jordanian pilot to death, of course. atika schubert reports on jordan's efforts to stop this terror group. >> reporter: ever since isis released horrific video of the jordanian pile being murdered -- pilot being murdered jordan has been the spearhead in the fight against isis alongside coalition forces. plane after plane loaded with bombs and taking off, delivering one punishing strike after another on isis positions deep in syria. now isis claims one of those strikes hit this building on the outskirts of the town killing inside 26-year-old american aid worker kayla mueller, held hostage since august 2013. but isis gave no evidence to back up their claim. jordan says it is investigating but warned that this is a macabre p. are. stunt designed to divide the

coalition. >> what we know about this terrorist organization is that they are liars when it comes to these things. they use these events to manipulate facts and to manipulate public opinion. we think this is part of their propaganda. >> reporter: for the last month, jordan says it had been negotiating for the safe transfer of downed air pilot kasasbeh only to find he had been murdered weeks ago, burned alive in a cage and released for the world to see. jordan has vowed revenge, and its jets have delivered. isis' unproven claims are untrial stop those bomb from dropping. -- unlikely to stop those bomb was dropping. . >> reporter: although kayla was only 26 she spent much of her life helping people. anderson cooper takes a closer look at a woman known as a

citizen of the world. >> reporter: kayla jean mueller is from prescott arizona, but is best be described as a citizen of the world investment high school she volunteered for the save darfur coalition. according to her local paper, staged silent protests for the cause. in college at northern arizona university she became president of a group called stand, a student-led movement to end mass atrocities. after graduation she traveled first to northern india. then to israel and the palestinian territories working for humanitarian organizations. by 2011 syria was beckoning. she spoke about it in this online post. >> i am in solidarity with the syrian people. i reject the brutality and killing that the syrian authorities are committing against the syrian people. >> reporter: in 2012 mueller made her first trip to the syrian/turkish border. she was working for aid groups supporting syrians fleeing the violence in their country. on a trip home in may of 2013,

she spoke to her local paper about her experiences saying "when syrians hear i'm an american, they ask, where is the world? all i can do is cry with them because i don't know." she returned to the region and in just about two months after the interview was taken hostage. she was leaving a hospital in aleppo when she was kidnapped. her family wouldn't hear about her fate until may of 2014 10 months after she was captured. isis provided proof of life and demanded nearly $7 million or they will kill her august 13th. mueller is believed to have survived that deadline but any negotiations with isis that may have taken place for her release have been secret. she was held hostage during the same time and perhaps at points in the same cell as three other americans -- james foley, steven sotloff, and abdulera ra man kassig. she had gone to provide any help

she could. she said "syrians are dying by the thousands and are fighting just to talk about the rights we have." she went on to say, "for as long as i live i'll not let the suffering be normal." >> reporter: yes, very difficult times here. the flags in jordan still flying at half staff, mourning period continues down in the south for the young pile soot so brutally murdered. the jordanians doing what they can to illicit more information from there. the interior minister linda telling me this is lies lies lies. publicity stunt driving a wedge, they say, an attempt at least to drive a wedge between those who are fighting this war against this militant group. back to you. >> okay becky anderson in amman, jordan.

thank you very much. talk to you soon. the u.s. is gathering intelligence on isis in mosul iraq to decide whether to recommend sending in american ground troops to help in the fight against the terrorist group. the u.s. says isis is trying to reign forces defenseless in iraq's second largest city. members are protecting their families by moving them out of the area. top u.s. officials say a small number of troops could be needed to help targeting isis but would not go into combat. coming up possible progress now toward ending the fighting in ukraine. world leaders meet in a new push for peace. details ahead. plus a new respect reveals piles of transasia 2035 may have turned off their only working engine.

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free dvd and brochure, shipped to you in a discreet, plain envelope. hair club has the solution you want. call now. ♪ ♪ the crew of transasia's flight may have turned off the wrong emergency before the crash. the plane lost power in the right engine. after assessing the black box data it's suspected the pilots may have shut down the left one. it's still unclear why this happened and what it could mean for the investigation. we're joined for more on this. david, what are air crash investigators saying about this? what is indicated if one of the engines was turned off?

>> yeah certainly some delicate questions being asked. i actually had a chance to meet with the lead investigator into the crash at the accident safety council. that's the agency that's looking into this. certainly delicate questions about what the pilots did and did not do. they are being very careful in what they are saying, releasing pretty much factual information from the two black boxes and not specifying what the pilots did. and certainly not saying why delay it. what we did -- why they did it. what we did learn was interesting details about what happened in the first 30 seconds or first minute of the flight. that's when the first emergency occurred. here's what the managing director of the ase told me a short time ago -- >> 30 seconds after the aircraft's liftoff, the right engine number-two engine went auto failure. for some reason it went auto failer it triggered -- failure,

it triggered master warning in the cockpit. and the pilot said "engine flameout." there will be a massive engine number two flameout message to the pilot. and of course the checklist for that. >> reporter: what's critical about what thomas wong told me is that the pilots the data shows the pilots should have had a visual message explaining which engine had the problem. this is the right engine income number two. what happened -- right engine engine income two. what happened a turbo-prop atr72, what normally happens if there is an engine failure is the propeller blades will rotate. what that does is it minimizes drag so that the plane can successfully be flown on one engine. wong says the engine did not fail but something happened to actually cause that rotation. so they did not have any thrust coming out of the engine. we do know from the information

investigators have released that then the other engine the left engine was shut down. the big question linda, is of course why are investigators not shedding any more light on that. certainly delicate questions in the days ahead. linda? >> of course david, investigators are still searching for some of the passengers missing who have not been recovered, bodies not recovered on the flight. there were some remarkable stories of survival. the miraculous survival of the little boy, the toddler. how is he doing? >> reporter: 15 survivors including that remarkable story you mentioned. we've seen the video of the 15 month old boy in his father's arms. his mother vivian also. the three are in a nearby hospital. we have a little update on his condition. he was in the icu. he was released yesterday on friday. and now the hospital director says little 15-month-old has so

much energy he's jumping around asking to be held by his mother. his mother has actually -- a broken wrist or injured wrist. she isn't actually able to hold him. certainly a good sign though a sort of uplifting tale of survivor amidst all of this. linda, i should mention the scene going on behind me here in the river. very much active. the fire chief on site here confirming that they have found four bodies today. that brings the total to 39. four people still remain unaccounted for. linda? >> thank you very much for the update. now at this hour, world leaders are gathering in germany to discuss the escalating violence in ukraine. this follows friday's talk in moscow where the leaders of germany and france met with president vladimir putin. the kremlin says the two began working on a plan to implement prior peace agreements. moscow called the discussion a positive step in the settle.

of the ukrainian crisis. now to munich germany. jim has been following the story and has more on this. firstly, these european leaders who met on friday spoke for four hours. how much talk of there on a peace agreement, and what's expected to happen to? >> reporter: well as you know the previous agreements for peace including the minutes st. agreement have been nothing. they failed immediately. so it's been talk and no action to actually see peace in eastern ukraine. so everybody coming here to munich to if they can sort it out even more. if there is going to be any serious movement in the crisis in ukraine, it would happen this weekend in munich because secretary of state john kerry is here. as you say, angela merkel is coming. you have the foreign minister lavrov of russia. you have the president pour shank oh of ukraine. it's a unique opportunity just to have these people sitting down with each other throughout this day, sudden to see if there is any kind of hope for a

peace agreement. so when you see secretary kerry meeting with poroshenko, you see him meeting with lavrov we will be listening carefully for any change in language after their meetings. of course secretary kerry said on thursday the ball is very much in the court of moscow. we will be listening to mr. lavrov to see whether there is any kind of idea of a peace agreement. one of the interesting thing here of course is that angela america whole is hosting the conference here in munich germany, has been trying very hard to get a peace agreement while mr. kerry has certainly stepped up the rhetoric and talk about possibly getting defensive military equipment to the ukrainian military. tough talk there, as well. some wondering whether the russians are trying to exploit some sort of difference in the western alliance if you will. we're going to be listening carefully to the word today. this munich conference is a security conference. there's lots going on that has nothing to do with the ukraine. it's more what happens around the edges. these bilaterals, trilaterals

that happen very secretly in some of the rooms here. we don't get to listen to what they're talking about. language here could be crucial in trying to find a peace settle investment ukraine. >> given how quickly russian-backed rebels have advanced in recent weeks, is there any word on how a peace agreement would be enforced? like i understand nato is looking at a plan to establish a defense force consisting of some eastern european nations. could that be used to defend ukraine? >> reporter: they're certainly not talking about using these defense forces to yet defend ukraine. i think you're right about the nato secretary talking here yesterday in munich, using strong language. talking about how terrible things have been in the last year in eastern europe and talking about how nato needs to step up. he's calling for the individual countries within nato to do more. this idea of putting more defensive forces around the area

near russia is something that could very well provieke more action from the russians -- provoke more action from the russians. the nato secretary general says things in a crisis situation. he wants to the nato countries doing more. his language has been very strong here in munich. >> okay. jim in munich thank you very much for the latest. bobbi kristina daughter of late singer whitney houston remains in the hospital fighting for her life. now police are shifting the focus of the investigation on to someone close to the music legend's daughter. also, jurors in the murder tropical of a former nfl star leave the courtroom to see where the victim's body was found.

investigators are looking at bobbie kristina houston's late boyfriend after she ended up facedown in a bathtub. a source close to the family tells cnn that brown has injuries that still need to be explained. the 21-year-old was found unresponsive in her atlanta-area home january 31st. doctors placed her in a medically induced coma. as she continue to fight for her life her grandmother, sissy houston is, by her side at hospital. her father singer bobby brown, is also in atlanta.

the sixth day of testimony has wrapped up in the murder trial of former nfl player aaron hernandez. the dayened with the jury going -- day ended with the jury going on a tour of key spots in the case including the place where the victim lived. susan can't yachty y-- susan candiotti has the details. >> reporter: a field trip that's all business. the aaron hernandez jury escorted by bus with a police motorcade for an up-close view of evidence that might make it easier to not the case. in court, prosecutors give a preview. >> we're going to direction your attention to a cell tower that's located in that area. >> reporter: the jury sees four cell phone towers that prosecutors say generate signals along the route the former patriot tight end takes with odon lloyd the night he is murdered. next stop outside odon lloyd's home. during the jury tour prosecutors point out a security camera at the house across the

street. it captures this surveillance video of lloyd getting into a car investigators say is driven by hernandez. hernandez is not allowed on this trip. but the jury gets to see the spot where prosecutors say odon lloyd's bullet-riddled body is found in this industrial park. after about 15 minutes, they head for hernandez' neighborhood. the jury's bus tour winding up here at aaron hernandez' home. they're inside right now. both prosecutors and defense wanting to show off the home security system which includes at least 12 cameras. it's going to be critical evidence in this trial. they also, the defense, that is had to remove various football memorabilia and family photos that were not there in june of 2013 when hernandez is arrested for lloyd's murder. inside the home they also see -- >> the kitchen area and then into a living room and, again, we'll be pointing out certain features.

the layout of the home. >> reporter: including the great room seen in this surveillance video of hernandez' fiancee and her sister recorded a day after lloyd's death. jurors also see the foyer where hernandez is photographed walking into the house moments after the murder. prosecutors say holding the murder weapon that's never been found. susan candiotti, cnn, fall river, massachusetts. and 911 operator's job is to keep the caller on the other end of the line calm no matter how tough the situation. in the u.s. state of maryland one operator under fire for the way he handled an emergency call. cnn reports officials say he should have shown more sensitivity toward the teenage caller who was desperately trying to save her father and his fiancee. >> can y'all please hurry up? >> ma'am stop yelling. i need a location. >> that's how the 91 call

started. after -- 911 call started after a 13-year-old called sunday night. his father and fiancee had pulled over to change a dire on the side of the parkway 20 miles outside baltimore. suddenly a car hit him. >> okay a person struck by a vehicle? >> yes, yes! >> okay. so a car of driving down the road and struck two people? >> yes, nay did. they didn't stop they kept going. >> reporter: the 911 operator's job is to keep a caller calm no matter what. especially when it's a child. but in this case the operator does not ask the age of the caller. instead, refers to her as "ma'am." he repeatedly asks about the condition of those hurt and their location and with each passing moment appears to be losing patience. >> and are they breathing? >> yes, i think so. can y'all hurry up please? >> ma'am, listen. let's stop worrying about hurtingy up and get there. we're already on our way. i need fine a better location. >> reporter: while the family wade for help the 13-year-old's father rick ward was

unconscious and characteristically injure -- critically injured. his fiancee also badly hurt and unable to assist. >> one is conscious? so two people were struck? >> yes, they both laying -- they just laying -- >> okay let's stop whining, let's stop whining. it's hard to understand you. >> reporter: after the operator tells the girl to stop whining heerk again tries to get a better sense of the condition of those hurt. >> ma'am, nationwide you to walk up to these people and i need you to look and tell me what's going on with these people. >> one of them is -- they just laying on each -- my father is laying on her, and they're just laying here. they are just laying here. there's nothing. they're just laying here. >> is there someone else there i can talk to -- >> it's only my little brother. i'm talking better than him now. >> it was not handled in a professional manner. certainly didn't meet our expectations. >> reporter: fire department officials say their 911 operator should have shown more sensitivity. >> most people that listen to that tape, myself included

would not be how i would. to be treated if i called 911. >> reporter: rick warrick later died. his fiancee hospitalized but expected to recover. police now looking for the hit-and-run driver. as for the 911 operator fire department officials say he has been moved to a position where he will not have contact with the public while they investigate what happened. though it is possible he go back to the job of answering 911 calls. jason carroll, cnn, new york. the u.s. is defending its national security strategy and how it's handling isis hostage-taking. coming up, details on what the white house and intelligence community are doing to combat the terrorists. plus a westerner is heading to prison after investigators say he trained alongside an isis-aligned terror group. how he tried to deceive officials to make it back to the u.k. having chantix as a partner made it more successful. along with support, chantix (varenicline)

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here's an update on our top stories this hour. jordan says the isis claim that they killed an american hostage is a public relations stunt. the terror group says jordanian warplanes killed 26-year-old kayla mueller. she's been held captive since 2013. the family released a statement friday speaking directly to isis asking the terror group to contact them. world leaders are meeting in germany to discuss the escalating violence in ukraine. the u.s. secretary of state, this's foreign minister and ukraine's president are among those attending the security conference in munich. taiwan's aviation safety council says neither engine was running on the transasia flight

235 prayer 55 prior to the crash. it's believed the plane lost power on one engine 37 second into the flight and the crew may have accidentally shut down the other engine. three more body were found near the wreckage saturday bringing the death toll to 38. five are still missing. now, i want to return to our top story in aman, jordan. becky anderson is there with more on the top story. jordan's air strikes and the isis claim that one of those strikes killed an american hostage. becky, following the brutal death of the jordanian pilot, muath al kasasbeh his father called on jordan to annihilate isis are. we seeing the beginning of that? >> reporter: yeah. you are seeing the use of lethal force with one very specific message that we will come after you, and that we will eradicate you. that's certainly the message from jordan and you've seen a number of air strikes now flown over two days thursday and on

friday. activists telling us in the syrian hotbed of isis activity some 47 militants they say, were killed in the air strikes on friday. also news from one activist on twitter at least that some 20 prisoners were killed in the area when they tried to escape. they were kill by isis militants. it is difficult to get information from the town. we know for sure from orjordanian armored forces that these sorties are being flown over syria and, indeed, over iraq. >> do you think the death of a muslim a jordanian hero this pile at the hand of isis could be a turning point in the fight against isis? do you think other arab nations will rally and contribute to the u.s. coalition in the fight against this terrorist group? >> reporter: yeah. the uae, for example, were very

quick to condemn the video that was released of the brutal murder of the young pilot. at the time the foreign minister -- this is earlier on in the week -- said this is a defining moment. and, i quote him interestingly enough the same day, it was reported that the uae, which is part of the coalition, was there from the outset in august. actually hadn't been flying its planes. "the new york times" article reports, confirmed by sources at cnn, as well. they hadn't been flying planes over syria because of the hostage having been taken by isis. they said it was too dangerous for their piles. very interesting -- their pilots. very interesting set of parameters. you have regional allies. looks as if the uae are back in the air flying sorties over syria. so yes, i think there's been an overwhelming gavel situation of support for -- gavelization of

support for them. there's a document to that provides a blueprint of how the white house plans to handle priors including the ongoing threat posed by isis. marshal we have more. >> reporter: isis claiming a jordanian air strike kill an american hostage ghaens brutal backdrop -- against this brutal backdrop. the u.s. lays out its broad security strategy in defense of the president's blueprint for the use of american force around the world. >> with the world united in condemnation of its horrific executions isil should know that their barbarism only fortifies the world's collective resolve. >> reporter: emphasizing defending that collective effort against isis and other threats.

even when progress is slow as in syria where the u.s. is still in the complex vetting stage for arming and training local fighters which critics even some former members of the administration say should have been done a long time ago. >> fighting terrorism is a long-term struggle. there will be setbacks. and there are no one-size-fits-all solutions. >> reporter: the white house says the goal is strong and sustainable global leadership. the military being only a part of that but which they say needs more funding. also in what's been called the obama doctrine avoiding long-term con flicks maximizing diplomacy, and if what sounds like a hit become at critics, not overreacting. >> yes. there is a lot going on. still, while the dangers we face may be more newsroom and varied they are not of the ex-stinl nature we con -- existential nature we con fronted during world war ii or during the cold

war. we cannot afford to be buffeted by alarmism. >> reporter: as early as next week the president will ask congress for a more tailored authority to go after isis. the challenge, trying to gain bipartisan support for what could be a three-year plan targeting isis in iraq and syria. will the president leave open any possibility, leeway for using american ground troops as some in congress would like to? so far he's said not an option. national security adviser susan rice talked about the process, the review that's going on as to how the u.s. government deals with and communicates with families of hostages. this came up in past cases with james foley and steven sotloff. that's what prompted this review. but she emphasized again the u.s. does not make concessions to terrorists does not pay ran volumes. >> reporter: interesting to see what's going on in washington being very closely watched by

the administration here. and all sides it seems are that -- all signs are that the air strikes will continue. the king promising the pilot's father during the mourning period in just the past 48 hours as he was there to give condolence to the family that they will go after the group skperng eradicate it. linda? >> becky anderson in amman, jordan. thank you very much. now, we're staying on this story. we want to bring you the author of the "new middle east: protest and revolution in the arab world." joins us via skype from paris. thank you very much for your time today. now, jordan has vowed revenge. it claims their latest air strikes are just the beginning. what are they capable of when it comes to fighting isis? >> well i think if you focus only on the jordanian air strike we're missing the big picture. jordan is one of the few

countries in the world that has a solid information, solid repetoire of ideas. knowledge about the inner workings of the various militant groups -- not just in iraq, throughout the region. the jordanian security forces are some of most equipped and knowledgeable security apparatus. they can go after isis, not just in terms of air strikes. they have very close relations with the soundy tribes in iraq -- sunni tribe in iraq with the sunni tribes in syria. they could basically drive a wedge between the local communities in iraq and syria, against isis. they can use multiple terms in order to hurt isis. at one point -- one point must be made clear here -- the fight against isis is not a matter of jordanian air strikes, not a matter of american air strikes. this is a very long difficult, complex and costly fight. it will take years to defeat

isis on the battlefield. but how do you dismantle its idea on? it's about -- ideology? it's about ideology. you need a bottom-up strategy. you need basically deny isis or the so-called islamic state, its social oxygen. the local sunnis the poor sunnis that have served as the foot soldiers and the van guard of this deadly killing machine. >> so how do you stop them of that social media oxygen? what should be done? >> well i mean several thing are being done as we talk as you know. you need create legitimate governments, in particular in iraq and syria. you need to discuss with the poor communities that believe the central iraq does not serve their purposes. you need basically work very closely with local leaders on the ground. you need to put out the fires

that have basically devastated the regions. you need to find a diplomatic solution in syria. i mean i know it's easier said than done. my shopping list would take years. you need trust. you need legitimate governments. you need government that deliver the goods. and of course you need a collective effort. and that's exactly what's being done now each though on a very -- even though on a very slow timetable. that's why people are skeptical. the reality is this is not an american problem. that isis or the so-called islamic state does not really represent a serious threat to american security. it threatens the social fabric in the region, the state system in the heart of the arab world, the killings, rainings -- rapings, they're devastating. we need to put things in perspective and stress that you

need a complex strategy that takes into account not only the military angle but the sociological and media dims as well. >> when it comes to hostages more recently isis hasn't made any money from taking hostages and making ransom demands. nor have they been successful in a prisoner swap. so in terms of these reports that they're trying to take more hostages what is their purpose? is it about propaganda? it's not just propaganda. in the so-called islamic state they, have obtained $25 million to $50 million after the japanese hostage. if they were willing to take to the japanese government but they decided to behead the two japanese hostages. why? because the symbolism. it's a powerful message to their own rank and file. it is to strike fear in the

heart of their enemies, you and i and all of us. in this particular sense, the message, the symbolism, are much more person than the phone the state of this particular stage. in particular and you know this in particular because there have been setbacks. that isis has suffered a great deal of setback in the last few months. the loss of co-bankobani in syria, they are on the defensive they are besieged. they have lost thousands of rank and file and leadership. how do they communicate with the rank and file? how we are. we are still resilient. we are strong. we can bleed the nose of our enemy. we're killing not just hostages but -- officers of the member states of the international coalition led by the americans and the be beheading of muath al kasasbeh was a powerful message or it is designed intended as a

powerful message not only to the jordanian government and people but basically to the slow collective of the deluded young men trying to make the trip to syria and iraq and joining the so-called khalifa of isis. >> a complex issue. and it won't be solved any time soon. thank you very much for joining us today. we appreciate it. now a man who left london to fight with an isis-aligned terrorist group now faces 12 years in prison. a judge sentenced the man friday after he admitted attending a terrorist training group in syria. here's fred pleitgen with how the westerner tried to trick authorities to make it back into the u.k. >> reporter: the 27-year-old seems to beam with pride as he introduces his cam raddatz a training camp in syria. he traveled to syria in january,

2014 and joined a group that became aligned with isis. later that year he returned back to the u.k. police arrested him in december. he pleaded guilty to act of terrorism, attending a terrorist training camp receiving training and possessing firearms. now he's been sentenced to 12 years in prison. law enforcement described him as a threat to britain. >> this is a man who's been trained as a terrorist in syria. he posed a real and very genuine threat to this country. >> this is the room -- >> reporter: in court prosecutors played a propaganda video featuring him. in one video, he's introduced as abu daiham. proposals him and other shown as role models and encourage those who watch it to join them. he can also be seen posing with severed heads. prosecutors said he tried to fake his own death, trying to conceal his attempt to return to

the u.k. four months after his arrival in syria, the group posted this message on social media -- "he was killed in battle a few nights ago. may allah accept him. may we meet again, my brother." when he tried to enter britain in a hired car, he was arrested along with his cousin. the defense argued that he returned to britain because he was tired of the fighting and missed his family. the judge rejected this claim and argued he was back in the country to recruit others. cnn, london. still ahead, rescuers go door to door to help flood victims in washington state. meteorologist derek van dam has the forecast. max! what are you doing up? it's late. i just wanted to have breakast wih you.

heavy rain has left behind a mysterious substance on the vehicles of spokane, washington. meteorologist derek van dam is at the world weather center with all the clues to the puzzle. what is it the substance? >> i love this story. we've got a good old-fashioned weather mystery on our hands. social media has been alight with some images in spokane, washington as well as walla walla, washington. yes, that is an actual place. this mickey kind of gray substance and residue left on the vehicles and jacks of people walking and driving around that particular location. by the way that's in the pacific northwest of the united states along the west coast of the u.s.

and there's a few theories being floated around. one being this is actually volcanic ash picked up by the upper levels of the jet stream that drive our weather systems. that's a volcano from eastern russia. another theory coming from a marine eruption if you were watching last night at this time. we had an eruption over southwestern mexico. the southwesterly flow with the jet stream it's theorized it perhaps picked up the ash and deposited it across the pacific northwest. the third theory coming from the walla walla county emergency management and national weather service indicating that last year's fires in oregon and ohio are -- rather idaho, bringing that volcanic or rather ash, mixing in with the rainfall that's fallen recently creating that gray milky substance. a weather mystery still yet to be solved. but the plot continues to thicken. maybe the water tons thicken. this is what we have on hand for the pacific northwest.

flood watches and warning where you see the shading of green. you see how our radar is lighting up from seattle all the way to san francisco. and by the way, the pacific gas and electric company reporting that the san francisco bay area now has 61,000 people customers, without power. you can just imagine the depth of this particular system. we also have a winner storm on the other side of the united states -- a winter storm on the other side of the united states. boston has had a rough winter. we've got another 6 to 12 even 15 inches of snowfall. that's over 30 centimeters for our international viewers. you see the system moving through. something we'll be monitoring a slow-moving clipper system. nonetheless, it's going to create travel headaches upstate vermont as well as new hampshire and massachusetts once again. linda, back to you. >> thanks. now, comedian rosie o'donnell is leaving the show "the view" yet again after announcing a split from her wife. o'donnell was on the show in

2007 and again this season. her publicist says the comedian is leaving to focus on her family. abc, the network that airs "the view," says o'donnell is welcome to visit the show any time. the network has not yet announced a replacement or if there will be one. for the past ten years, a u.s. man has walked 21 miles. that's 33 kilometers each day every day to and from his job. thanks to the kindness of strangers, his life is about to change. that story coming up. brushing alone does less than half the job leaving behind millions of germs. complete the job with listerine®. kill up to 99 percent of germs. and prevent plaque, early gum disease and bad breath. complete the job with listerine®. power to your mouth™. also try listerine® floss. its advanced technology removes more plaque. i'm only in my 60's. i've got a nice long life ahead. big plans.

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welcome bachblg ak. a man who grained fame for his grueling commute to work has a new story to tell. james robinson spend years taking the bus, then walking 21 miles a day or about 33 kilometers, to get to and from his job. roger weber from affiliate wdiv reports on the gift that should make robinson's life a little easier. >> reporter: james robertson's walking to work days are over. [ applause ] >> reporter: he entered suburban ford of sterling heights without knowing that a 2015 taurus belongs to him. >> when james started crying -- pretty much started crying in the car, i was like james, you can't do that you're going to make me cry, too. >> reporter: the 21 miles a day on foot began ten years ago when his old car broke down. still, robertson never missed a day of work. >> what do you think about being

able to drive to work every day? >> you know that's a good question. you know -- every time i step into this, whenever i step into it it reminds me of where i've been and where i'm going. >> reporter: the taurus donation is top of over $311,000 through gofundme. a wayne state student started it. >> asked for advice with handling the money and putting it into a trust fund. that is in the works next week. >> reporter: the campaign will close sunday. robertson has given a great gift in return. a story of resilience and depend able. a story to lift us all. >> anybody who's been on that roller coaster knows it goes up and down on the ride. it's been mostly up up up up up up. >> reporter: the man who helped spring the surprise first spotted robertson walking and shared the story with "thethe "detroit free press"." >> the i don't think he wants a changed life. he likes where he lives. he likes the people of his work.

he wants to do his thing and get to work easier. >> reporter: robertson is set with insurance and a driver's license. he says he has lon admired the taurus because, like him, it's strong on the inside. he's being given a driver for a little while until he gets used to the new wheels. they all made sure the celebration ended promptly because james robertson has got to get to work on time. >> what a wonderful story. now just one day from the awards ceremony in london, this year the best film nominees include "the imitation game," "birdman," and "the theory of everything." "grand poudre budapest hotel" is up with stiff competition from "whiplash" and "boyhood." thanks for joining me. natalie allen picks up for the next hour of special coverage and takes us to munich where high-level talks with ukraine are underway.

question are live with becky anderson in ayman this hour. a first class crop of british actors charmd. this year's awards season. and welcome to our viewers in the united states and around the world. are you watching cnn live coverage