and his arms. >> andrew cuomo doesn't like dime-store psycho analysis about him and his father. >> it's a great article. i recommend it to our viewers. that's it for me. thanks for watching the erin burnett "outfront" starts right now. "outfront" tonight, breaking news a massive snowstorm hits new england. the governor nor of massachusetts declaring a state of emergency. plus a. a new hostage singing isis praises. is he under duress or has he turned. and the parents of another american hostage speak out. and also former olympian bruce jenner involved in an accident. was the paparazzi trying to get a picture of him as he is trying to transition to a woman? let's go "outfront."

good evening. i'm erin burnett. record snowfall is hitting the northeast. minutes ago, massachusetts governor issuing a state of emergency for the state. boston shutting down their subway system for the next 24 hours at least. boston has now had 60 inches over 60 inches of snow in the past couple of weeks. that's just since mid-january. that's the most snow ever in one month. it's set a record for the most snow in over a week. over 40 inches. this is the third monday in a row that the region has been ground to a halt by snow. the biggest problem is what to do with all of it. and to give you an idea of how much snow they've had to remove in the northeast of the united states massachusetts governor says in the past month, crews have removed enough snow to fill the 70,000 new england patriots stadium. that's filling it not one, not twice, but 90 times over.

across the region, the weight of all of that snow is causing roofs and buildings to collapse. it's not just boston. new york state is looking up to 14 much ins of snow. much of connecticut, new hampshire, on up to maine, 40 million americans in the path of this storm. miguel marquez is "outfront" tonight. he's in quincy, massachusetts, getting slammed from more than 2 feet of snow. how are the conditions tonight? >> reporter: miserable. wicked miserable as they'd say. in quincy several roofs collapsed from the weight of the snow. we're now in north waymouth massachusetts, we're on a very small road here. if we can pull off in a second we can show you some of the conditions that exist out here right now. it's about 25 degrees out here. they've had more than 24 inches of snow in just this one storm, in this one area. two fronts a front from the ocean and a front from the land came together in this area which really created havoc and this

one little microarea, they just got hammered. i'm going to jump out and show you what this looks like along the way. i have to put on goggles because the wind is iwhipping at about 30 miles per hour. we're in a bit of a lull here but back here if you look around this side you can see the wind back here. you can come around here with me. i promise i won't get you killed. this is what they are dealing with. drifts. look at this. it must be ten feet high here. and they are dealing with this all over the state and the city. the area particularly hard hit on the other side of this bay, it's been endless snow and they are keeping everything clear. it's amazing how new england is getting the snow and it's taking an enormous toll.

erin? >> miguel thank you. you can watch the wind and as he walked away five or ten feet you can hear it start taking the hits. that's what the wind is doing to the transmission here. a major concern for emergency crews are snow and snow banks that miguel was just showing you in some parts of new england and in boston the streets have become so narrow that fire trucks cannot get to the scene of fires. chris welch it "outfront" in boston. chris, that's a pretty scary process when you think about it. someone has a heart attack ambulance can't get to where they are, a fire truck can't get there. >> reporter: it's absolutely very concerning. before i get to more of what we did today with the fire department look behind me. i'll show you where we are standing. we're at the so-called snow farms that the city of boston has established. the pile of snows have been here a while. this is 10,000 truckloads.

they are putting it into a pile here in the middle and then go over to the big machine to the left which is called a snow melter. it melts about 350 tons of snow per hour. right now they are giving it a break. it looks like they were going to do some refueling and they'll be doing this throughout the night. erin we spent a lot of time today with the fire department and they have raised some concerns. you know if this show continues to fall and we get more snow it's going to be at unprecedented levels but it's going to make their job even tougher. one of the toughest parts about it is the fact that the narrow streets in some neighborhoods of boston have become narrower with piles of snow and cars parked along both sides of the streets making these large fire engines essentially impossible for them to get through. now, the other thing that they are pushing is they are saying that the fire hydrants are key in this situation and fire

hydrants need to be visible for these fire department -- for the fire department to find them. they are asking them to help dig them out. >> in the neighborhoods, the residents are very good about shoveling out the fire hydrants. so it's very important. there are a lot of high rises in the area and for us this is on us. >> so the fire department was kind enough to let us ride along with them today. they emphasized fire hydrants and also making sure you have a working carbon monoxide detector. >> record after record. thank you so much chris. and now on the phone is the mayor of boston marty walsh. mayor walsh, you're a long-time resident of greater boston. i know you're used to snow. it seems like i was with you

yesterday but one of these mondays as we were going through these horrible storms. have you ever -- and i guess the answer is no when i look at the record books -- seen so much snow in such a short amount of time? >> no. the snow is just not letting up here. we had the blizzard a couple of weeks ago and we're getting ahead of it and then we get 18 inches of snow athis new storm is still going on in the city so we need to get the sthoenow off the streets and the firefighters are, working hard around the clock to open up the streets and so we can get fire apparatus and safety personnel out there. >> when we talk about the snow and how it's building up across the entire region in boston i know there's been concerns about roofs. roofs can give way and there's been building collapses. what are you doing to try to prevent more of that from happening? the city streets are getting so

narrow it's literally impossible for people to drive down some of them? >> the governor called for a state of emergency tomorrow which is going to allow a good 24 36 hours of witenning streets in the city and trying to get as much snow off the ground so we can get them to the snow farms. we're melting the snow tonight to make room for additional snow. the roofs, we're asking people to you know ask the contractors to go up there and check their roofs to get the snow off of it. we're expecting -- one thing that is lucky is that the snow has been light. we haven't had the heavy wet, rain snow. you still need to get the snow off your roof and we're asking people to reach out to their contractors. don't do it themselves. we don't want people getting hurt. >> mayor walsh, thank you and best of luck. nasa has just tweeted a picture of the storm system. it's blanketing the northeast of the united states.

we're now learning of another storm that is now starting to gain strength as it begins marching towards the northeast. this system of course breaking even possibly more records. meteorologist tom sater is joining me. we've now broken pretty much every record out there. >> right. >> what are we looking at with this next storm? >> to give you an idea erin just the magnitude of this 140 years the record goes back to. that is 140 winner its. on average, to this date maybe they have 26 inches so far into the season. this is the latest storm. we're still waiting for an update from the national weather service. this is from 1:00 p.m. it will probably be up to 23 24. this is the tenth snowiest season now. just about 74 inches by the end of this week. we'll be in the top four or five and continue to climb. the temperatures well into the 20s.

this is going to seem balmy because we're looking at subzero readings the coldest air of the season followed by another arctic blast. what is left is patchy sleet mixing in with snow in philadelphia. don't be surprised to see a passing snow shower. we're still going to see a few more inches in massachusetts until tomorrow morning. then the next storm system as one exits we're watching it closely. this area of low pressure across the great lakes should transfer its energy to a developing storm and this is a coastal storm. this could be a nor'easter working on the track. if that happens, erin we're going to see totals that vary with 6 to 8 more in boston to what we're leaning more towards and it could be a foot plus. for the same states that have been hit in the last three weeks with over 6 feet of snowfall. then the numbers drop. not one but two blasts. notice friday's lows 3 in bangor 8 in boston and then new

york city and then forcing cold air. zero in boston on sunday. they have to get the snow off the roads before it freezes. this can also lead to a night mary problem of pipes bursting. that's the last thing we want. how do you even find out where the like is with all of this snow? the first blast comes through following the snowfall which could be a foot. get this a shot to the eastern u.s. cold air could go through florida and even computer models hinting at a cold front passing puerto rico. amazing what we're dealing with. a conveyor belt of storms. >> wow. through puerto rico? >> yes. >> you left my jaw still on the table. florida i'm thinking you're going to have problems with the orange crop and now all of a sudden puerto rico. tom, thank you very much. that's pretty stunning when you think about it. "outfront" next my exclusive conversation with the parents of an american hostage held in syria for more than 2 1/2 years. plus a new hostage video

posted by isis. and former olympian bruce jenner involved in a deadly car accident. was he being chased by the paparazzi? the real question that needs to be asked is "what is it that we can do that is impactful?" what the cloud enables

is computing to empower cancer researchers. it used to take two weeks to sequence and analyze a genome; with the microsoft cloud we can analyze 100 per day. whatever i can do to help compute a cure for cancer, that's what i'd like to do. the future of the market is never clear. but at t. rowe price we can help guide your retirement savings. our experience is one reason 100% of our retirement funds beat their 10-year lipper averages. so wherever your long-term goals take you we can help you feel confident. request a prospectus or summary prospectus with investment information, risks, fees and expenses to read and consider carefully before investing. call us or your advisor. t. rowe price. invest with confidence. i make a lot of purchases for my business. and i get a lot in return with ink plus from chase. like 60,000 bonus points when i spent $5,000

in the first 3 months after i opened my account. and i earn 5 times the rewards on internet, phone services and at office supply stores. with ink plus i can choose how to redeem my points. travel, gift cards even cash back. and my rewards points won't expire. so you can make owning a business even more rewarding. ink from chase. so you can. okay, listen up! i'm re-workin' the menu. mayo? corn dogs? you are so outta here! aah! [ female announcer ] the complete balanced nutrition of great-tasting ensure. 24 vitamins and minerals antioxidants and 9 grams of protein. [ bottle ] ensure®. nutrition in charge™.

i have the flu with a runny nose. [coughs] better take something. theraflu severe cold won't treat your runny nose. really? alka-seltzer severe cold and flu relieves your worst flu symptoms plus runny nose. [breath of relief] oh, what a relief it is. mommy! hey!

a new isis video shows john cantlie, a hostage who has been held for two years, delivering a report from syria. he's not wearing the orange jump suit that we have seen on hostages in the past. instead, he appears to be out in the open chanting sharia law and praising his captors. tom foreman is "outfront." >> reporter: hello. i'm john cantlie. the last film in this series we're in a city that has been in the middle of the fighting since the summer of 2012. >> reporter: it's a 12-minute tour of aleppo like something that the chamber of commerce may produce. he appears clean-shaven rested and relaxed as he paints a picture of schools and mosques all under the safe watch of isis. but western officials call it a charade. after all, he is a prisoner and he does perhaps ominously refer to this as his last

message. in november 2012, cantlie and james foley were captured by isis. >> jim was taken from us by an act of violence. >> reporter: shortly afterwards the first video showed up in a series called "lepd me your ears." while he acknowledged his life was under threat there the similarity ended. through the series cantlie has defended the fairness of sharia law and portrayed isis fighters as heroes. >> hello, i'm john cantlie and today we're in the city of kobani on the syrian/turkish border. >> reporter: he's presented more and more as if he's a free journalist appearing in civilian clothes, roaming around and praising life under isis

whether he believes those words, no one knows. his 80-year-old father was in the hospital for throat surgery late last year and recorded a public message praising the work he did before he was taken. >> probably about 40 guys there or so. >> i want john to know i'm very proud i am of him. >> reporter: we're not really showing much of the video because, frankly, it's propaganda pure and simple. paul cantlie, the father there, died a few weeks after recording that. his dying message, release my son. since then all the terror group has released more videos as john cantlie as both host and hostage. erin? >> tom foreman, thanks very much. "outfront" now counter insurgency and specialist seth jones with the rand corporation and former army ranger. good to have you here. seth i want to emphasize what

tom just said. we only showed tiny tiny pieces of that video because it is propaganda and everyone is trying to understand what is happening here with john cantlie. he's a hostage. by definition he's doing this under duress. he wouldn't be there, right, if he wasn't a hostage. it's unclear at this point whether he believes in what he's reporting. what do you see? >> well i see somebody who i think is under some duress. i mean the guy that's captured along with him has been killed and what it looks like he's doing, he's reading or has memorized transcripts and the position that isis has put him in is to try to push back against some of the really negative propaganda that's come out over the last couple of weeks. i think that's really the purpose of this particular video. >> and paul, this is the second video by cantlie that's being presented as if he's a free journalist and by that i mean

he's not in isis garb. he called this a last in this series. do you hear anything when you hear last in this series anything significant in terms of the intent of the terrorists? >> certainly it's ominous wording, given the history of what isis has done with many of its hostages. the way he phrases it at the beginning of the video, it's much more casual. >> yeah. >> certainly one hopes that all he's saying is hey, that we're closing out this story that we're telling and moving on to something else. but certainly, you know it is cause for some alarm. but the situation he's in is a very tough one. isis has not been great to hostages. >> and i guess, seth is it important to isis that in terms of recruiting that he appear as a free man? these beheading videos everyone has said these are effective for them among recruiting certain people. but this video essentially seems to be targeting someone else. they are letting them shave.

they are truly letting him appear the way he ordinary narrowly wouldly would appear. what do they get out of that? >> they have been trying to recruit individuals and you see this -- at the end of this video, in an interview that he has with a french jihadist. >> right. >> what they are trying to do is encourage people from the west. he's english speaking. to come to iraq or syria or if they don't do that to conduct terrorist attacks in the west itself. do one of those two. and what's interesting, erin is that the jihadist media has actually started to like this guy. they believe now that he's actually acting and that he believes what he's saying. so he's even convinced a number of jihadists on the forums that i read that he actually means what he says. >> could that save his life? >> i don't know. actually nothing that the islamic state has done now i guess surprises me so i could

very well believe that they will use him for this and then kill him. >> and then kill him. paul i guess the frightening here is that that would be -- that would be the way that they've operated every other time. i mean they are still getting something out of him at this point. he's filing these reports. he interviewed the french jihadist as paul pointed out, kill people with knives and he was able to put that out in english. >> certainly one can understand why john would want to seem useful to them. but their brutality knows know limits. one thing we've seen with isis is that each video they need to one up themselves in terms of their own brutality. so it's certainly frightening. >> all right. seth and paul thank you both very much. >> thank you. and "outfront" next the american hostage kayla mueller. isis claims an air strike killed her but there's been absolutely no proof and the question is could she still be alive? her parents speak out. our report next. and my guests tonight are

the parents of another american who was held hostage in syria tonight. who is he and should the u.s. can the u.s. do more to save him? kid: hey dad, who was that man? dad: he's our broker. he helps looks after all our money. kid: do you pay him? dad: of course. kid: how much? dad: i don't know exactly. kid: what if you're not happy? does he have to pay you back? dad: nope. kid: why not? dad: it doesn't work that way. kid: why not? vo: are you asking enough questions about the way your wealth is managed? wealth management at charles schwab fact. when you take advil you get relief right at the site of pain. wherever it is. advil stops pain right where it starts. relief doesn't get any better than this. advil.

♪ ♪ [ male announcer ] you wouldn't ignore signs of damage in your home. are you sure you're not ignoring them in your body? even if you're

treating your crohn's disease or ulcerative colitis an occasional flare may be a sign of damaging inflammation. and if you ignore the signs, the more debilitating your symptoms could become. learn more about the role damaging inflammation may be playing in your symptoms with the expert advice tool at crohnsandcolitis.com. and then speak with your gastroenterologist. tripadvisor not only has millions of real traveler's reviews and opinions but checks hundreds of websites, so people can get the best hotel prices. to plan, compare & book the perfect trip visit tripadvisor.com today.

life or death of the 26-year-old american held hos steaj by isis. the terror group says kayla muler wasmule mueller was killed in a jordanian air strike. family and friends are clinging to the hope that mueller is still alive. >> he told me that the capture of kayla had happened just a few days earlier. >> reporter: the man he's talking about, kayla mueller. they captured her on august 4th 2014. the threat from isis talk about or release her name and they will execute her. her father, in a fog of fear and pain happened to then arizona secretary of state ken bennett on the radio. >> he was totally desperate and didn't know what to do and turned to me just because i happen to be a few blocks away

on the radio as he was driving home. >> reporter: bennett, as arizona's secretary of state, carries no international diplomatic pull but has friends in power. he then was connected to john mccain on their personal cells and the diplomat tech race was on to save kayla mueller. they received excruciating silence, speaking to virtually no one about kayla. >> it's not hard to keep a secret like this when demands of this caliber are being made. when you look across your breakfast table and there's an empty chair sitting there. >> reporter: for nine months deafening silence. then last may, isis sends proof of life confirmation. two months later, in early july a daring rescue attempt by u.s. forces to save journalist james foley. it fails but the military finds

strands of hair believed to be mueller. isis announces it will kill kayla in 30 days unless they pay ransom. on friday they said that she was killed in this building. the muellers are still afraid to say the wrong thing and remain in their home behind police cars still suffering alone in a hell few can ever imagine. they asked isis to reach out to them privately and directly. >> i think it's one of the amazing parts of the story, that out of their love for their daughter they've really kind of had to bear this alone. and i don't know how they as a family have done that. >> reporter: alone no longer prescott arizona, now knows and prays. >> we love you and we pray for you every day.

and we hope to get you back. >> and i know kyung that they are praying, hoping against hope. i think so many people though are so shocked that you could have so much time go by and they were able successfully to keep this secret, to keep her name out of the press. >> reporter: yeah. and that's the amazing thing here,er here erin. last july with the ransom threats, there were approximately 100 people who may have known and yet it never got out. news organizations around the world knew her name yet it didn't get out. and a lot of it erin is because these parents were personally involved asking people asking organizations to adhere to their wishes. >> those organizations, as they should did. thank you very much, kyung. and as they are hoping against hoping that kayla mueller is alive tonight, there's another american held

hostage in syria tonight. his name is austin tice. he's been hostage since august 2012. he was in syria as a freelance journalist working for "the washington post" and others when he was kidnapped. i'll show you the last video that we have of austin tice. he is blindfolded, hands tied behind his back and he's walking with masked men. we're showing you what he went through and how his parents are hoping that he will come home safely. his parents, debra and mark tice are joining me. i appreciate you taking the time to join us. that video, which i know you have seen we've shown our viewers from august 2012 what is the most recent information that you have had about austin? >> well the video is the last and the only concrete information we've had about austin. the message in the video is

austin tice is alive. we take that to heart. we have no reason to believe anything other than that he is still alive. >> and what was he hoping to accomplish in syria? debra, why was he there? >> austin went to syria to the tell the story of the people that were affected by the conflict there in an urban environment which always means that innocent women and children will be involved in the fighting. >> and mark i know you said -- that video shows that he's alive. you've heard nothing to the contrary. i know you have been extremely frustrated with the u.s. government in terms of what they have been able to tell you, what they have shared with you, what they have done. what exactly do you want them to do to help you right now, to help free austin and bring him home? >> well you know for one

thing, we've experienced what other families have experienced in working with the government that there are not clear guidelines clear directions clear accountability for bringing hostages home safely. and so we really think that there can be significant improvement. hopefully based on the policy review that president obama has ordered. to make the resources that apply to austin's case and other's cases work more effectively and efficiently and hopefully be more successful. >> i know that you're so proud of your son and you're so proud of what he was doing and trying to accomplish. the harsh reality for all of us is that four american hostages are dead that were in syria. peter kassig steven sotloff,

james foley and kayla mueller. i know you're so proud of him. if you could turn back the clock, would you tell him not to go? >> we have raised our children to listen for their particular call and their place and whenever they hear that call you can't really fight them for following it. so he's on his path. >> he's on his path and of course we all pray that that path will lead back to you safely. if austin or his captors ever have the opportunity to see this individual kbroe video, is there anything that you would want them to tell him? >> we always remind austin how much we love him and how much we miss him and we want his captors to engage in dialogue and let us know what needs to be done to get austin safely home as soon

as possible. >> yeah. and, you know we also wanted to know just how many people are wishing him safety and a safe return and next weekend a campaign that we're launching reporters without borders, we'll be asking the american people to encourage with us to encourage the u.s. government and the administration to do everything they can to bring him home safely. >> all right. well my heart goes out to all of those hoping tonight. thank you both very much. >> thank you erin. >> thank you, erin. and next bruce jenner facing an investigation after his involvement in a fatal car crash. he said photographers were chasing him over speculation he's in the middle of a gender change. and "american sniper," the highest grossing war movie ever. this as another sniper questions the movie's

authenticity. but at t. rowe price we've helped guide our clients through good times and bad. our experienced investment professionals are one reason over 85% of our mutual funds beat their 10-year lipper averages. so in a variety of markets we can help you feel confident. request a prospectus or summary prospectus with investment information risks, fees and expenses to read and consider carefully before investing. call us or your advisor. t. rowe price. invest with confidence. the real question that needs to be asked is "what is it that we can do that is impactful?" what the cloud enables is computing to empower cancer researchers. it used to take two weeks to sequence and analyze a genome; with the microsoft cloud we can analyze 100 per day. whatever i can do to help compute a cure for cancer, that's what i'd like to do.

i have the flu with a runny nose. [coughs] better take something. theraflu severe cold won't treat your runny nose. really? alka-seltzer severe cold and flu relieves your worst flu symptoms plus runny nose. [breath of relief] oh, what a relief it is. mommy! hey!

female vo: i actually have a whole lot of unused vacation days, but where am i gonna go? i just don't have the money to travel right now. i usually just go back home to see my parents so i can't exactly go globe-trotting. if i had friends to go with i'd go but i don't want to travel by myself. someday. male vo: there are no more excuses. find the hotel you want, and the flight you want, and we'll find the savings to get you there. you get sick you can't breathe through your nose suddenly, you're a mouth breather. a mouth breather! well, put on a breathe right strip and shut your mouth. cold medicines open your nose over time, but add a breathe right strip and pow, it opens your nose up to 38% more. so you can breathe and do the one thing you want to do sleep. add breathe right to your cold medicine shut your mouth and sleep right. breathe right. and look for the calming scent of new breathe right lavender in the sleep aisle.

there's something happening right here in this country. it's the sound of america... working with american materials... in american factories. at weathertech all we do is create the highest quality automotive accessories including laser measured custom fit floor liners. order yours today at weathertech.com or call 1-800-car-mats weathertech floor liners. proudly made in america. tonight, investigators are asking for the public's help in locating witnesses involved in the deadly car crash involving bruce jenner. he was involved in a multicar

accident this weekend. the woman in the car in front of jenner was killed seven more were injured. questions remain tonight as to who was at fault for the accident but it comes at a time when all eyes are on jenner for another reason entirely. jean casarez is "outfront." >> reporter: it is a devastating tragedy. that's how bruce jenner described the multicar accident he was involved in over the weekend that left a 69-year-old woman dead. jenner told police the paparazzi was following him, raising questions about their involvement in the crash. but law enforcement is saying there is no sign photographers played a role in the accident. these images were snapped just minutes after the crash aspect tur as pictures of jenner are in high demand as he's transitioning from a man to a

woman. cnn has not been able to confirm those reports. jenner in 1976 made world record history in a triathlon. his personal livesfe had ups and downs, involving multiple marriages. but there's been a recent major change in jenner red finger names and reports that he had surgery to lessen the appearance of his adam's apple. >> he didn't point it to certainly any sort of you know desire to undergo a gender transition but he just said he never liked it. you know he never liked having an adam's apple. >> reporter: comments from stepdaughter kim kardashian have only intensified the intrigue.

>> everyone goes through things in life but what he's going through i think he'll share whenever the time is right. >> reporter: a week before an instagram photo of the kardashian clan with jenner and it simply said family first. >> yeah they are ramping up for some sort of big announcement definitely the anticipation has been building. >> let me sleep on it. >> reporter: jenner has been in all nine seasons of the cable hit "keeping up with the kardashians," although always in the background. renee richards a transgender eye surgeon and former professional tennis player says from her standpoint jenner can't be enjoying all of this publicity, especially at this time. >> i was very upset when i went through my transformation and tried to do it privately. >> reporter: but jenner is now front and center more than ever. and any invasion of privacy may be the one thing he cannot change. now, this is currently an

accident involving, it's a traffic incident involving a fatality but that could morph into a criminal investigation. it may take up to a year but it's a very serious investigation. on the other hand everybody is waiting for bruce jenner to step forward and to talk and to give a statement. but because of the potentiality of suits, a civil suit even maybe that will stop airing him talking sooner rather than later. >> thank you, jean casarez. joining me is robi ludwig. this is a family famous for being famous. everything has been a publicity stunt. >> right. >> it seems hard to imagine, but could this be too? >> it really is hard to imagine. i've spoken to psychiatrists and other mental health professionals who would not rule that out. in fact i wonder whether this is somehow publicity related, whether it's attention seeking. but it's hard to imagine how

someone would go to this extent to get attention. >> yes. for something this personal -- >> it's extreme and there would be backlash. >> incredible backlash. now, bruce jenner was famous for being an olympian winning a gold medal, a world record. how unusual would it be for an athlete of that caliber, a male athlete of this caliber to make this decision? >> well i think one thing has nothing to do with the other. for people who have gender dysphoria, they believe the gender that they are in their head is different than the gender they were born. so it creates a conflict. and for some people it takes longer to come out. but i think what we might not consider we don't know who has this if they don't come out and tell us. >> right. >> they could be a successful

athlete, father financially successful famous. and if they don't tell their story, we might not ever know. >> and there is still in our society incredible stigma on this particular zish ly. how hard would it be to go through a gender transition and have everyone watch every part of it? >> i think it's very hard and there's a lot of anxiety associated with it and you don't know how successful the transition will be who will love you still. it's very complex and difficult. >> that's the hard thing, who is going to love you still. that's the fundamental question for all humans. thank you so much dr. robi. >> thank you. "outfront" next, as the man accused of killing chris kyle another speaks to "outfront" about what the movie got wrong. and jeanne moos stirred up

about kanye west's unscripted grammy fiasco. hear that beat? campbell's healthy request soup lets you hear it in your heart. [ basketball bouncing ] heart healthy. great taste. [ m'm... ] [ tapping ] sounds good. campbell's healthy request. m'm! m'm! good.®

introducing... a pm pain reliever that dares to work all the way until... the am. new aleve pm the only one to combine a safe sleep aid plus the 12 hour strength of aleve. mouths are watering, lemons are squeezing and stomachs are growling. or is it just me? every minute between you and red lobster's lobsterfest feels like an eternity. and who could blame you for craving our largest variety of succulent lobster dishes all year? dishes like dueling lobster tails. with one tail topped with creamy shrimp and a second tail stuffed with tender crab. i was hungry already and now you show me lobster lover's dream® let's make this dream a reality. a delicious, delicious reality. but one that won't last forever,

so hurry in.

. . .

the oscar nominated movie "american sniper" is now the high eshlt grossing war movie of all-time $282 million so far is the gross, as much as the other seven best picture nominees combined. here's the story "outfront." >> reporter: john mcfee's used to this kind of view. it's how he spent countless nights staring down battlefields in iraq and afghanistan. tonight he's just hunting wild beavers. we're in north carolina on a night hunt with john mcfee a retired army sergeant major. but more importantly he was a sniper in delta force, did eight tours over the course of eight years in iraq and afghanistan.

mcfee was nicknamed the sheriff of baghdad. you would think "american sniper" is the movie he would like to see. >> i applaud him for his service. i feel sorry for his wife and kids. my heart goes out to him. but the story is r,ife with inaccuracy inaccuracy. >> do you think people see it more as a documentary than a movie? >> of course they will. it's a look into stuff that they don't get to look into. and because there's a real guy behind it they're going to see it as this is all truth and fact. >> whereas when you watched it -- >> it's crap. >> reporter: harsh criticism from a soldier who says he was deeply embedded in the hunt for the terrorist abu musab al sar

ka which. >> 160 kills. is that the kind of information you get? or is that something -- >> no one talks about that stuff. like like i mean look my first day in war, december 2001, we killed 1,000 dudes. can i count that? should i have counted? how do you count? >> reporter: cnn analyst and retired delta force commander james reed was also a sniper. he served grueling tours of duty in the battle of fallujah. reed said the "american sniper" film did a good job of capturing the stress the snipers endure on the battlefield, and once they come home. >> it is a very intensive ph.d. level work that snipers have to do. they're with themselves or a

spotter. so one or two people. they're by themselves. everything is on them. it takes a very psychologically strong person to do that. >> reporter: these days john mcfee is far from the battlefield. he might not have liked the "american sniper" movie, but understands why millions are flocking to see it. >> people support soldiers. people want to know what it's like. anytime a movie comes out that is even remotely close or true people are going to go check it out. >> reporter: and erin that is a view from the snipers. here in stevenville, texas, where the trial of killing chris kyle two years ago, the jury has been picked. ten women and two men will hear opening statements and the testimony and the evidence in this case starting wednesday morning here in stevenville. >> fascinating on that gender balance. thanks so much to you.

the special blockbuster, the story of the "american sniper," tonight at 9:00 right here on cnn. jeanne moos on kanye west, storming another stage. daughter: do you and mom still have money with that broker? dad: yeah, 20 something years now. thinking about what you want to do with your money? daughter: looking at options. what do you guys pay in fees? dad: i don't know exactly. daughter: if you're not happy do they have to pay you back? dad: it doesn't really work that way. daughter: you sure? vo: are you asking enough questions about the way your wealth is managed? wealth management at charles schwab.

major: here's our new trainer ensure active heart health. heart: i maximize good stuff like my potassium and phytosterols which may help lower cholesterol. new ensure active heart health supports your heart and body so you stay active and strong. ensure, take life in. i make a lot of purchases for my business. and i get a lot in return with ink plus from chase. like 60,000 bonus points when i spent $5,000 in the first 3 months after i opened my account. and i earn 5 times the rewards on internet, phone services and at office supply stores. with ink plus i can choose how to redeem my points.

travel, gift cards even cash back. and my rewards points won't expire. so you can make owning a business even more rewarding. ink from chase. so you can.

six years after the president of the united states was heard calling kanye west a, quote, jackass, kanye called out

for acting like one yet again. here's jeanne moos. >> reporter: there were the usual grammy jokes, comparing rihanna's dress to an umbrella or a loofah and teasing azalea about her hair. but when it came to kanye west what seemed like a joke crashing the stage and upstaging beck had celebrities laughing at first, clapping kanye's shoulder and craning their necks. but once he explained he was serious serious, talk show audiences seem to be laughing at kanye rather than with him, or even dissing him. after all, this was the second time he's stolen a winner's moment of glory to proclaim beyonce should have won. >> are you that egotistical or

that needy. >> reporter: ladies and gentlemen, the ego has landed, posted one commenter. >> is that sick? >> he keeps making a fool of himself. >> why does he always have to make it about himself? >> reporter: one of kanye's biggest defender was beck, who gestured kanye back and later told "us weekly," i still love him and think he's genius. kanye's not just a polarizing figure he's welcome abecome a figure of speech. to pull a kanye and be truly kanye. >> just call them the kanyes. >> reporter: tweets and vines sprouted showing beck's face captioned, when you see kanye approaching, jay-z and beyonce's reaction to kanye pulling a kanye. >> somebody needs to tell him to sit down and shut up. >> respect other people. >> sit down and shut up. >> reporter: are they commenting on kanye or running for governor

of new jersey? >> sit down and shut up. >> reporter: jeanne moos, cnn, new york. >> sadly, the thing that he thinks that commentary is good because they're talking about him. no it isn't. thank you for joining us. "ac 360" starts now. good evening. thanks for joining us. tonight with the war story still in question, and other stories also under suspicion, the "nbc nightly news" without brian williams. we'll ask two noted news watchers should he say off the air for good. we begin with breaking news. the state of emergency now in effect in massachusetts. for yet another night, snow measured not in inches but in feet is piling up in new england, one to two feet with another big storm due on thursday. a subway train lost power and got stuck for two hours in the snow. the transit authority shut down subway and streetcar service for tonight and all of tomorrow. let's get the latest from miguel marquez who