protected. the first lady and child choose to live on trump tower. it comes to choice. the choice we want to pay for that level of protection or keep him in the white house and save money along the way? >> drew, tim, thank you very much. thanks to all of you. our international viewers. for you "cnn newsroom" is next. for the u.s., "new day" continues now. >> we are grateful for the supportive nato members. >> the president doing a 180. >> nobody manipulated currency like china. president xi wants to do the right thing. >> changes policy more than he changes clothes. >> i have to do health care first. >> he is grappling with the reality of what's in front of him. >> the enoughnew evidence. >> we are not getting along with

russia. we will see how it works out. >> this is "new day" with chris cuomo and alisyn camerota. >> good morning. welcome to "new day." key promises to nato to the u.s. relationship with russia and china and when asked why he is changing, his press secretary said circumstances change. >> perhaps the biggest shift is the issue surrounding syria. cnn reporting u.s. intel picked up communications with syria military on chemical weapons. can we expect more changes on day 84 of the trump administration? let's start with joe johns at the white house. joe. >> reporter: good morning, chris. the trump administration likes to say that it is keeping its promises on things like deregulation and energy policy. it's the reversals on things like foreign and economic policy that are much more noticeable

this morning. more evidence than ever this new administration is discovering a big difference with what you say on the campaign trail and what you have to do in the oval office. >> i said it was obsolete. it's no longer obsolete. >> reporter: in a stunning reversal. president trump abandoning his hardline position nato. >> nato is obsolete. >> in my opinion, nato is obsole obsolete. >> it is obsolete. >> reporter: asserting it was his criticism that prompted the alliance to start fighting terrorism. >> i complained about that a long time ago and they made a change. now they do fight terrorism. >> reporter: despite the fact that it has been a central focus on the military alliance for years. this about-face coming as trump seeks support from u.s. allies with worsening relations with russia. >> we are not getting along with russia. >> reporter: a political foe he resisted criticizing in the

past. >> i think i get along very well with vladimir putin. >> vladimir putin says nice things about me. i think that's nice. >> reporter: the president hardening his tone, but stopping short of going directly after the russian president. >> i will also see about putin over a period of time. a fantastic thing if we got along with putin. >> reporter: however, mr. trump made his feelings clear about the brutal dictator. >> a butcher. >> reporter: a stark contrast from officials last week who said their priority is not toppling assad. president trump still gushing over the summit with china's president. >> president xi wants to do the right thing. we had a very good bonding. we had a good chemistry together. >> reporter: telling the wall street journa chinese are not currency manipulator. >> nobody has ever manipulated

currency like chun ina. >> reporter: the president offering an olive branch to janet yellen. telling the journal he respects her after saying this last september. >> i think she is very political and she should be ashamed of herself. >> reporter: trump telling reporters he prefers yellen keep interest rates low. >> i think our dollar's getting too strong. >> reporter: the president's comments causing a sell off of the dollar. >> i have to do health care first. >> reporter: it was last month that the president said he was abandoning the issue after a bruising defeat in congress. now he is threatening to cut off federal payments to insurance markets in hopes he will be able to force democrats to the negotiating table. a move that could trigger turmoil in the insurance markets. despite the flurry of flops, the

president insists one by one, we're keeping our promises. you can add to the list of reversals the appearance of export/import bank. another flip. the white house press secretary asked about this by cnn says circumstances change. alisyn and chris. back to you. >> joe, thank you very much. we have a lot to discuss with our panel. let's bring in reporter and editor at large chris cillizza and david gregory and thomas hicr hicroring. which is significant? >> i think it is going in a direction that represents a couple of things. pragmatism. this president wants to be a deal maker and solve problems.

secondly, he is heavily influenced by more establishment thinking. based on advisers he brought in by economic advisers and national security foreign policy advis advisers. there is a quality to the president of genuinely being surprised of the presidency and how difficult the problems. >> he said as much. >> he is being transparent about that. we are seeing what i think people always thought was true with the president. he's a flexible, perhaps unprincipaled because he wants a pragmatic approach to his presidency. it is one thing to tack back and forth and be all over the map which is something that can be dangerous and unpredictable where you can't get things done because people don't believe you. >> the good news is the president seems to have his eye on reality now on the different

issues. mr. pickering, sean spicer's statement of circumstances change is not an issue here. who vladimir putin is and what china has and has not done with the currency. this is about president trump owning the truth. not that circumstances have changed. fair point? >> fair point. i would say at last finally. henrys kissinger said when trump changes his mind in the right direction we should go more softly. we have so much to complain about in the administration, maybe coming along and understanding reality. i think you are 100% right on that. reality trumps trump. after all he is still president of the united states and he can make some really critical decisions. we have big problems coming up

ahead of us. north korea, syria, russia, china. the fact that he gets something right is a help. we're not there yet and he has a tendency as one of you mentioned to reverse every once and a whi while. constant is something we hope to appreciate. >> chris, to both those points, no one denies a knnew comer to washington a steep learning curve and on the job learning. in terms of the real word consequen world consequences on russia and china and syria. do we know where the u.s. is now? >> in truth, i think the answer to that is to be determined. to david's point, it is hard to know what today is predictive of tomorrow or a week from now or a month from now.

i think the important thing is that david touched on this. at his core, he is a deal maker. that is how he had successes in the world. in his mind, everything is necessi negotiatin negotiating. that is different from what we see with most politicians who have a handful of things they want to negotiate and a handful of things they feel strongly about. donald trump in many ways, a misunderstood ideologue. i remind people he is not a conservative. he was a democrat. he took on that mantle because he saw opportunity existed and now as president, he sees that playing that ideologue role is no longer conducive to making deals. to doing the thing he likes to do. he's changes. >> the ideological peaiece. if you look at russia. he is doing sophisticated things

here. embracing nato is not something vladimir putin is going to like. he is taking steps to ramp up the pressure. >> an aligning with china. that is smart. if russia is not going to play nicely and you decide that -- >> pressure points on russia in different directions to try to get something you may want out of syria. to the ambassador's point. if he was just going off half cocked starting a trade war or putting the muslim ban in as he tried to do. he tempered from there. we saw this in the bannon story. >> he just sent 59 tomahawk missiles into syria and sent an armada into north korea. >> he sent a strong political statement. that is short of having a bigger strategy with regard to syria. it was measured. there are constraints around what he is doing in syria. i think that's one of the reasons why there's been some

bipartisan support for that. at least at this point. >> i think there is strong bipartisan support. american lawmakers like whethit you attack a bad guy as long as you don't have to own it. it is worth playing the sound here and we'll ask tom pickering. >> we will have a great relationship with putin and russia. >> we are not getting along with russia. we may be at an all-time low in terms of relationship with russia. >> mr. pickering, you understand the russian dynamic better than any of us. what do you make of what the president seems to be recognizing what putin actually is and how does that inform us of what happens next? >> i can say finally. the other question is does this help us get somewhere? the fact of trading insults or compliments or criticisms.

if that is part of a strategy and there is an element of a strategy here, but one wonders if this is a stumble and inadvertence in the support of good objective or merely a question here that we're watching play out. a strategy where you build up the pressure as part of the art of doing the deal and you use a selective relaxation of the pressure to achieve critical objectives. it is a little hard to perceive just yet. i traveled around the world. i notice more respect for the united states at this moment because of the uncertainty about whether we're a nuclear whirling and likely to do things unpredicted and uncertain. a great deal of anguish and worry about this too. this particular approach has a lot of draw backs to it as well

as a few kernels of strength. it has a reverse to it. we need to be careful not to do dumb thingsinadvertently. we need to appreciate reality and understand. i think secretary tillerson carried that off quite well with sergei lavrov and the fact he met with putin is interesting indication that the russians are still paying attention. they still have deep concerns. there are still opportunities here. that's the big strategic question. have we judged opportunities? have we scaled them right? do we have real priorities? do we have a way of moving forward from essentially a period of whirling durvishism to useful repair?

because russia, as much as we dislike it and odious as mr. putin is, is on the land escape and somebody we can use as a way to strengthen america first. that should be the guide star of how we open up our diplomacy and the trump administration. >> i can't imagine giving us better context or laying out the landscape for us. chris, that brings us to the palace intrigue and domestic questions of who is guiding that strategy. mr. trump has been clear it is he, himself who is guiding the strat guegy strategy. he doesn't need steve bannon. >> he doesn't need anybody. >> i do my own policy. i'm my own strategist. mr. bannon is a guy who works for me.

i don't have people making decisions. >> the guy who works for me quote is just brutal. if you are steve bannon and you get up today and walk into the white house, it is not a pleasant experience. it is hard for me to see steve bannon replamaining at this poi. the new york post yesterday. trump talking to a columnist. the wall street journal is pretty clear here which is essentially no one puts baby in the corner, right? donald trump does not like the spotlight on anyone else. trump wants credit where he believes credit is due. he believes credit is always due him. steve bannon, whether the cover influence or in chief of time. whether it was the "saturday night live" portrayal, not his

fault. got too big. can steve bannon deal with the dressing down or is it too much and he walks away? >> gentlemen, thank you for all of the information and your interesting perspectives. coming up, nato secretary-general will talk to us about meeting with president trump and trump's reversal on the military alliance. a senior u.s. official says leaders are certain the assad regime is behind the deadly chemical attack. u.s. intelligence intercepted communications with the syrian military and chemical experts discussing preparations before the attack. we have cnn's barbara starr live at the pentagon with the reporting. >> reporter: good morning, alisyn. what we have here is what you might expect actually. the u.s. intelligence community scoops up a lot of communications around the world. once they had time, date and place on the chemical attack, they went back and sifted everything out and came up with

communications. syrian officials talking about the preparations and talking about the idlib chemical attack. that doesn't mean the u.s. knew ahead of time. once they had time, date and place, they went back and sifted out and came up with additional evidence of syrian involvement. the big question now how involved were the russians? u.s. officials saying the russians did have chemical experts in syria. it was a russian drone that flew over the hospital in idlib in the hours after the attack taking images of the people and facility and people treated for their horrific injuries. then about five hours after the russian drone flew, another plane came overhead dropping a bomb on the hospital trying to erase the evidence. so now all efforts looking at the pentagon at what they can assemble to make sure they are

solid in stages intelligence. >> they know they will get blanket denial from the russians. barbara starr, thank you very much. up next, revealing interview with former defense secretary leon panetta. what he talked about over the damage over then president obama's red line on syria. what makes this simple salad the best simple salad ever?

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former defense secretary and cia director leon panetta calling out president obama for failing to stick by his red line in syria. here is what he told our christiane amanpour. >> there's no question that i thought president obama once he drew that red line, they should not use chemical weapons. should have, in fact, followed through. we are now at a stage where syria obviously still has chemical weapons. they still have the potential to use those weapons. i think the most important position for the united states is that we do not want to see those kinds of weapons used

again. we will do everything we can to prevent that from happening. >> cnn chief international correspondent christiane amanpour joins us now. interesting how time out of office breeding candor. what did you make of the evidence from the obama administration and what panetta said? >> interesting. panetta was one of the four or five gang that believes in a robust move toward syria. he basically said president trump did the right thing when heinous weapons of mass destruction were used. now this is interesting this comes up now as the reset to the negative to the trump administration and russia. now what we hear from barbara starr is that not only are the russians denying that syria used chemical weapons, but there is reason to believe they may have been complicit in the covering up and it's very, very big deal

how this is going to play out. panetta believes the u.s. has leverage and should use it against russia. >> how so? >> it has shown its will to take a stand when there is a line sgrch. >> by all accounts, it won't prevent future air strikes. it was a signal. >> it will prevent and if it doesn't, it should be restruck. chemical weapons used. it wasn't just chemical weapons, but for the last six years, it's been conventional weapons, barrel bombs and the rest. russia is complicit. the real question is whether tillerson meetings with lavrov and putin can actually be the beginning of a broader strategy to try to bring putin slightly further away from assad and closer toward getting some kind of future political settlement. that is the strategy. >> what do you think about the notion that trump hads as a

candidate that russia could be our best partner to fight isis. we see no evidence that russia wants to take on isis in syria. that is a bit of a myth. is that a realistic game. >> i don't think so. based on experience, it is not fighting isis. it is fighting the domestic opponents of bashar al assad. bashar al assad pretty much has right really got the military advantage. keeps saying we are going to fight this out. bashar al assad has no interest in the negotiating table. even in the day after the chemical weapons attack, this time last year, he said we will go for total victory. if you listen to mike morrell, the former cia director. he says there needs to be a full-court press on syria. trump needs to go out and make a

big speech to say why this is in america's interest. it has to come from the president. everybody else is talking about putin. the president hasn't really right now. there needs to be a reset and recar recar recalibration of what he stands for. >> let's talk about president trump's reversal on nato. his position on that. he said he believed guduring th campaign that nato is obsolete. no more. >> my favorite line is nato no longer obsolete. not i don't think nato is obsolete. >> that was wrong. >> you and i discussed this at the republican convention when this broke when he said it in july. nato has been fighting terrorism. we know that. it has been in the anti-isis coalition. it came to the rescue of the united states after 9/11. that has been going on for a long time. the idea that nato members pay

2% is something that has to happen. that is right. to the extent, some of the countries paying 2% get a little cover from donald trump. see, the president needs us all to do it. that's good. right now, it is important to stand up to nato. vladimir putin, an adversary of the united states, is trying to drive a wedge and break up the cohesion of that alliance. listening to donald trump say that now is important signal to moscow. >> what is the broad on why donald trump who has no hesitation in attacking anybody, right or wrong, leaves putin alo alone? >> it is a mystery. we have to get to the bottom. it is a big mystery. it is unclear. none of his cabinet members do. secretary of state to nation at security to u.n. ambassador. everybody, secretary of defense. they are very clear. big mystery.

maybe one day donald trump will illuminate that as well. i think the rest of the world factored in what we are struggling with now. this whiplash in commentary from the white house. they wait to see action rather than always listening to the words that come out of the white house. i think really it is the reality of governing and all these foreign policy issues coming all at once. china, syria, russia, iran. >> you can't hide from the facts when you have to make decisions based on the faktcts. >> a very steep learning curve. is this lineal movement to strategy or more of the back and forth rhetorical whatever happens on a given day. >> great to have you here. great to talk to you. >> right interview at the right time with the right journalist. an inside look of the battle of isis inside syria. cnn getting access to the

commanding general. what we learn about the next steps for american troops. z286oz zwtz y286oy ywty

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this is a big cnn exclusive. we will take you inside the fight against isis. flying above the battle field with the general commanding the war in iraq and syria. cnn's nick paton walsh joins us in iraq to takes us inside the combat zone. nick, you spent a lot of time in bad places where the war is raging. what was your take from the ground? >> reporter: that the preparations for what is the next big fight ahead for the de facto capital of isis, raqqah, they are really taking up speed. chris, the north and western flanks of the city are surrounded and held by syrian rebels and backed by the u.s. coalition. the complexity of the pressure on the city mounts. russians and syria regime, of course, weeks ago were neutral. now an adversary after the trump administration strikes.

they are not too distant away from the battle field heating up. that could mean tense times ahead. particularly more pressure on that city by surrounding it and moving coalition forces to the south. >> right now, i think we have the resources we need there to isolate. >> reporter: sorry. i thought i had a follow-up. >> nick, how fast is this operation moving? >> reporter: we are looking potentially weeks ahead now until we see the pressure mounting. they are not keen on giving a clear timetable. they want to be in the city center. i was hearing summer months. that is incredibly hot here. they want it over by summer. you will see moves for more troops involved in the fight. relying on syrian rebels. here is what the commander had to say about troop numbers in

the future. >> right now, i think we have the resources we need there to isolate and do the tasks we are doing right now which is complete the isolation of raqqah. after the isolation of raqqah, we'll beco will become the assault. we are evaluating resources we need. if i need more resources, i'll go to my chain of command and tell them what we need to get the job done. >> reporter: now with feeling a change in the tempo forraqqah, more intense effort. bear in mind we heard from general townsend. al bagdadi. we have not heard much from him. they still think he is running the show. >> nick, thank you for all of

that reporting from the frontline. we appreciate it. president trump proposing a move that could strip health care for millions of people. is this a negotiating tactic or a serious threat? we discuss. i don't miss much... definitely not the traffic. excuse me, doctor... the genomic data came in. thank you. you can do that kind of analysis? yeah, watson. i can quickly analyze millions of clinical and scientific reports to help you tailor treatment options for the patient's genomic profile. you can do that? even way out here? yes. even way out here.

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storms are expected to hit the midwest. will they affect holiday plans? meteorologist chad myers. >> rainfall into detroit, later today, chris. down into texas, the next storm system like yesterday, rolls through there. if you are flying across country through the southern plains, you will have bumps on your road. make sure you keep your seatbelt buckled up. the warm air comes back. by saturday, cool in new york city. sunday, 82 degrees for easter sunday. temperatures mild. we'll call it coolish in the

60s. i don't think anybody in new york city will complain this time of year. >> no. i agree. i like a slower ramp up to summer. okay. 82. i'll take that. >> turn it on. >> thank you. president trump is considering making a drastic move to try to get obamacare repealed. he is threatening to withhold billions in subsidies that the poorest rely on. president trump saying obamacare is dead next month if it doesn't get that money. i don't want people to get hurt. what i think should happen and will happen is democrats will start calling me and negotiating. we have jeffery lord and symone sanders. >> hello. >> when donald trump says he will withhold billions. this is the money set up for the

poorest among us whoibles and cs the starting salvo of negotiation? he is not serious? >> i think he is serious. when he starts negotiating, he is very serious. when the situation was reversed, president obama put in place a situation that did in fact remove health care from a lot of people who were unhappy and unhappy to this day. >> it was not about covering. they didn't get to keep their doctor or exact plan. it didn't leave them -- they didn't fall through the safety net. >> they were not happy. >> i understand they weren't happy. i get it, jeffery. this affects 7 million people who qualify for subsidy as i. you are saying that donald trump who doesn't want to hurt anybody will leave people uncovered?

>> i'm saying that democrats shouldn't let them be uncovered and get with the program and negotiate. >> look, alisyn, it's sad. the president sees millions of people benefitting from health insurance on the aca. he sees bargaining chips. he doesn't see lives. he is putting people in danger. this is a wildly popular piece of legislation. it is only more popular with the republicans attempt to repeal. now democrats are saying, look, we know obamacare has some issues. we're willing to work with you to fix the issues. the administration has yet to come to the table. >> hold on. i want to challenge what you are saying. this is how he does it. he says something generally inflammatory or at least it gets attention and this certainly got chuck schumer's attention. he backs off. symone, why is this something we would see? >> we don't know. we have seen a president, donald

trump who says one thing and does another. we don't know what the president would do. all we can do is go off what he is saying. what he is saying is if you don't give me what i want, i withhold from everybody. that will hurt people. i don't think we can use this rhetoric, alisyn, when we deal with people's lives. people with serious illness from cancer down the line. i think we need to step back and the president should take a more humane tone and course of action when talking about the issue. >> jeffery, does it scare people when they hear it? it is a negotiating tactic and it scars people. >> alisyn, i want to say something here that will drive symone crazy. think of president trump as the mart martin luther king of health care. >> jeffery. >> when i was a kid, the president didn't want to int introduce the civil rights bill because he did not have the votes for it.

dr. king kept putting people in the streets in harm's way to put pressure on for the bill to be put forward. >> you understand that dr. king was marching for civil rights because people that looked like me were being beaten. dogs siced on them. merely because of the color of the skin. let's not equate dr. martin luther king jr. to the vagina-grabbing president of the united states. >> symone, you went there. >> there is no similarity. what president trump is doing is he is in over his head. he doesn't understand health care is a complicated issue. he just arrived here. most of us have been here. he doesn't understand these are people's lives. i implore the president to take a humane approach. >> the people whose lives are

affected. they talked to me all the time. they are very upset with obamacare. they want it gone. >> if they lose coverage, they will be upset also. jeffery, the point is that the president did say that it is more complicated than he expected. this has gotten chuck schumer's attention. let's read what chuck schumer said. >> oh, no. >> president trump is threatening to hold hostage. this cynical strategy will fail. i guess the point is, jeffery, do you think the president will end up working with democrats on this new version of whatever he wants healthcare reform or will he just cobble this together with the house freedom caucus? >> i think the president will work with those who are willing to work with him. if chuck schumer is not willing to work with the president, that says more about chuck schumer. >> nancy pelosi and chuck

schumer sent a letter to president trump saying they are ready to work with him on the aca. they have not heard anything back. a keyser poll shows they will blame donald trump, not the democrats, if this doesn't work out well. >> jeffery, symone, thank you for the lively debate. chris. from the tarmac to the courtroom. lawyers for the passenger dragged off the united airlines flight plan legal action today. they are asking to preserve evidence. what could they sue for and what price tag could come with it? answers. you can read through all their awards. (bell ringing) man 2: 2017 motor trend car of the year. kelly blue book 2016 best resale value. 2016 j.d. power highest quality breaking... agh! 10 best... blah blah blah. 2015... only about 90 more to go! that's a lot of awards! chevrolet. the most awarded and fastest growing retail brand in 2016. celebrate with us

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the forceable removal of that passenger from a united airlines flight is proving to be a costly mistake. christine romans is here with more. >> united airlines will reimburse all passengers on flight 3411. that's the flight where dr. david dao was bloodied and dragged from that full flight to make room for last-minute crew members. passengers tell cnn the airline called them tuesday night, offered an apology, told them they'd be reimbursed through their original form of payment. on paper at least, united has already paid a very big cost. its stock initially tanking. looks like the stock could open slightly higher. they hope this airline can put this pr nightmare behind it. even as the practice of overbooking is likely not going

anywhere, booking more people than seats is too important for airline profitability. ending overbooking would lead to higher ticket prices. this horrific incident sparked calls for congress to investigate how airlines deal with overbooking. last year about 40,000 paermgs were bumped against their will from the biggest airlines. it's just a tiny percentage of flyers on those carriers. a lawsuit coming from dr. dao, at least what wie're expecting. >> lawsuit, you say? let's take a look at what kind of shape that could take. the family and lawyers for the passenger violently removed from the plane. asking to preserve evidence, a good indication a lawsuit will be coming. what would it look like? what would be the causes of action. how much money could come with it? cnn legal analyst joey jackson

with the info. all right. here's the statement. this is from the ceo of united. he was approached a few more times and after that in order to gain his compliance to come off the airport and each time he refused and became more disruptive and belligerent. this would have been their strong, let's fight out the facts if there -- >> there wasn't something in a statement or video that showed otherwise. >> they have the proof we'll look at. the ceo came out and said we apologize. we did the wrong thing. he ate some culpability. that's big fuel for someone like you, isn't it? >> absolutely. first of all, when you get on an airline, you do not expect and anticipate when you get the flight and say let's welcome aboard our passenger to stay on it. when you have an admission like that from a ceo, it becomes problem 80. was he belligerent, disruptive or just a passenger who wanted

his seat. >> you start with breach of contract. if they could counter on that and say you don't have a guaranteed seat. was he belligerent. >> no, im not going. i am not going. you can drag me. i won't go. i'm not going. it's a long flight. i spend almost 24 hours. >> he's talking. he's not belligerent. could be a question of fact. doesn't look good for the airline. removal is where this starts to get interesting. >> can't they -- [ screaming ] >> no! >> hey, hey, hey. >> we saw that but hold on. i want to play the impact. this is where the analysis will get important of what do they owe him. >> yes.

all right. needs to go a little bit farther. hold on a second. do you see here? all right. now what we just saw was his head bounce off that arm rest. we do know the doctor has said he not only has injuries but he says he's got a broken jaw. that's going to have a price tag on it. let's hold it up right here in terms of where we are, all right? you've got breach of contract. what other causes of action, which is reasons that they will sue, do you see? >> there are multiple. now not only the breach but you're talking about an assault. what is an assault? it's apprehension of fear that you're going to be pulled off that you're going to be struck, that something is going to befall you in a negative variety. that's an assault. >> the law -- the test in law school is, assault, assault, assault -- >> apprehension of a battery. the battery is the touching. you have the assault which is the apprehension of being hit. that's damages. and then the actual hit which is damages. beyond that, chris, what you

have is something called intentional infliks ever emotional distress. when viewers purchase a ticket and you're told welcome aboard our airline, you can be seated. you paid for that seat. you know you're going to that destination. do you expect to be pulled off a plane and humiliated in front of everyone and to have potentially the jaw broken or your head to be hitting the headrest because police are forcibly removing you? the breach of contract i anticipate to go to my destination. the assault, the fear of being hit, the actual hit, which is the battery and infliction of emotional distress. what does that come up to? money. >> 97% of civil cases don't find their way to a courtroom. this is going to be a high candidate to be one of those. what kind of price tag are you putting on these? >> it's going to be in the millions variety. first of all, to you point it won't see the courtroom. this is bad press. if they would have exercised a

bit of common sense. we heard christine romans regarding the economic impact. how about before pulling someone off the plane, giving some incentive to go. offering them some opportunity. telling them, we'll put you in a hotel. we'll get you a great dinner. to the extent they didn't do that, it resonates. to the average person, airlines just abuse you. think about your jury and your jury will say you disrespected me. that entitles me to punitive damages. as a result, he wins. look at that picture. >> in court you only know what you show. and the video here is damning. i stopped it on this for a reason. when the lawyers push back and say i'm not going to give you $4 million. you're okay. he's okay? how do you think a jury will feel about this? he's obviously disoriented. he's babbling about what happened. he's bleeding out of his face. this could be a big deal for a jury. >> it's not only about the actual damages that he suffered and this horrible picture, it's about how much money do they

want to lose by continuing to demonstrate themselves as a tone deaf airline that doesn't believe that the passengers are right. we're right as the initial statement. >> customer is always right as you go in in terms of what their policy and principle was supposed to be. now the ceo from the statement that cements it. if you settle this, you avoid the damages that could in a case like this bring the biggest price tag, punitive damages. what is that? >> punitive damages are designed to punish and deter. first, two types of damages. one is compensatory. i missed my flight. couldn't treat my patient. i suffered economic -- >> pay me back. >> exactly. and then punitive damages designed to send a message that this isn't right. the general public will agree this isn't right. that's where you get your money. that gets you to the millions. >> give me a dollar. what do you got? >> i say it's worth a few million. >> a few million? what's the bar. $4 million or $5 million?

>> i would say 5 is the absolute outtake of it if you had to hold me to the fire. for those saying, really is it that much? there's opportunity costs. they don't want the publicity. they're willing to pay for that to happen and should. this is depictable. >> $5 million? let us know online. we're following a lot of news. let's get after it. number one, nato is obsolete. >> i complained about that for a long time. it's no longer obsolete. >> from nato to china, a president doing a lot of 180s. >> china is a grand master at currency manipulation. >> i think we had a good visit together. >> i'm glad he's squaring up his philosophy with reality. >> current state of u.s./russia relations is at a low point. >> intercept of syrian officials talking about the chemical attack before it happened. >> i have absolutely no doubt we

did the right thing. that's a butcher. >> this is "new day" with chris cuomo and alisyn camerota. >> good morning. welcome to your "new day." thursday, april 13th. 8:00 in the east. what you heard during the campaign is not what you're getting now from president trump. the president reversing positions on several key campaign promises including what to do about nato, syria, russia, china and economic policy. >> this as u.s. officials tell cnn that there is new evidence that connects the syrian government to last week's chemical attack that killed dozens of men, women and children despite serious denials. day 84 of the trump presidency and why have it all covered for you. let's begin with joe johns live at the white house. >> reporter: good morning. approaching the end of the first 100 days, it's the reversals on foreign policy and economic policy that has seen the most striking this morning.