kim k i understand you had to take a boat out to key largo because there's no way to access the island by car? >> you're absolutely right. we were forced to. that is the only way to get down there with any sort of speed. highway 1, which is the way to get into the keys, that is shut off. some emergency vehicles are being let through, but the people who were down there, the people who decided to stay down in the keys, there are an estimated 10,000 of them, they are essentially cut off. so not only do they have damage to deal with, but we're talking about no power, dwindling food and water, this will rapidly become, anderson, a supply problem. that's why we're seeing the military involved to do some of those supply drops and do some of the rescues. >> in terms of of the damage you saw, we talked to a number of people in the keys, the mayor, a man who road out the storm at a marina.

so he could watch out for his boat and his neighbor's boats as well. he's doing okay for water because they have water on the boats that remain. he's a little bit low on supplies. in terms of structural damage that you saw, what was it like? >> from the water, what we saw was -- we were surprised actually just passing around key largo that a lot of the newer structures seemed to be doing okay. we did pass by a bar that while we couldn't tell the extent of the damages, from our vantage point it looked like it was pretty banged up. but the major, major damage, that was miles and miles from where we were. we couldn't get down to that area because of limited fuel. that's a problem that's been plaguing this area. we did also meet a woman who decided to stay. who decided to ride out the storm. here's what she told us. >> why did you stay? >> to do somebody a favor. and i feel like i'm a fool. now i know. >> and not only does she feel like that, anderson, she said afterwards she just feels,

quote, stupid. she would not recommend that for anyone. she says she is also stranded. she is wondering about how she is going to continue to get water to keep herself healthy. so again, supplies, anderson, supplies, supplies, that is going to be the problem in the keys. >> kyung lah, long road ahead. last night we got a first look at some of the destruction in the keys. i want to show the before and after picture. on the left side is in front of snapper's bar in key largo, thursday, three days later, bill weir went back, on the right, is the same location yesterday. the bar, parts of the bar decimated. i spoke with the owner, peter. >> i'm sorry for what you're going through. and all your employees and all your customers, too. we saw pictures of your bar what it looked like before and after the storm. what's your understanding of the extent of the damage?

>> well, one of my bar tenders -- i haven't been there, but one of my bartenders was there today. as far as i can see it now, the bar most closest to the ocean, completely gone. the main building where we have our restaurant and upstairs for hotel rooms is badly damaged, but it's still there. the office and the storage next door is still there. i try to go tomorrow when the roads are clear and have a better look what we need to do. but for me, it's very obvious we will recover. we will rebuild. we will make it happen. one way or the other. my first concern goes out to our 80 employees and their families.

that's why, actually, before the hurricane started, we developed a rebuild -- rebuild shirts. we're still online. we're not physical there, but we're still online. and we sell -- >> you're saying you made a hurricane t-shirt to raise money to help rebuild and help your employees? >> exactly. during the rebuild period to get things going, to get things working. >> peter, do you have any idea -- based on what you see, and i know you haven't seen the damage yourself, do you have a sense of how long it might take to rebuild? >> it's hard to say. i do know construction work, but i haven't seen it yet. as far as my bartender described, we have to rebuild the total turtle club. you know how many people called me, how many people offered help, it's so nice to hear that everybody is ready, everybody wants to help.

so we're going to make it happen and we're going to make it happen as soon as possible. we want to be an example of the upper keys, but actually the whole keys. we want to be an example of the american standard. we will make it happen and we will do it. >> peter, i have to give you the chance. what's your website if people want to get your t-shirts? >> snapperskeylargo.com. >> peter, we wish you the best, take care. >> thank you very much and good luck to everybody because we're not the only one in this situation. everybody, be safe, be strong, and let's make it happen. >> peter, good words to end on. thank you. >> thank you. >> be safe, be strong, let's make it happen. key west has been mostly cut off from communication. we haven't heard from officials before i went o'hare i spoke with the city manager and just

before we went on air, i spoke with the key west mayor, mayor kate. what's the situation there? >> we have quite a bit of damage. mainly in key west, not so much structural damage, mainly trees going down. we broke a lot of water lines. we have a lot of large, older trees. because we haven't had hurricanes in 12 years, they've grown very large. we had a tornado maybe one section that took the roofs off businesses, but other than that we fared we will. we don't have water because of the damage at the keys which was worse about 20 miles from here. and the power lines are down. we heard the power is going to up tomorrow at the airfield and hospital then they'll be bringing other areas up with power as they repair those power lines damaged by the trees falling. >> what about cell service?

do resident there is who stayed behind, do they have cell service? >> there's no cell service. i don't think it starts until 80-mile marker up from here. it's hard to understand why we haven't got the service up because the towers are up. it was a transfer station about 20 miles from here that got wet or something. we're waiting on the phone company to put that back together. they've been inspecting the bridges, anderson. we have 40 bridges and they had to have all of them inspected to make sure that they're safe for travel to bring the larger trucks and vehicles in. we just got word that they were all inspected today, and they should be open for bringing in the trucks to help put up the power lines and repair whatever else is necessary. we need fuel. they'll be bringing fuel in. we're not letting any of the residents back yet because we don't have water or power yet. and we don't have any services

for them. so we're holding off. i know they really want to get back and check their houses out. but we didn't have hardly any flood damage in key west. nothing like wilma. this storm was different. there was a wind event, not water. so we fared real well will w that. obviously anything that could be affected by the wind did have damage, but we faired very well. the airports are both up and running now. no power, but thanks to emergency response, aircraft will be able to come in. they have a c-130 comes in tomorrow with rations and food for residents that stayed and the first responders. everything's starting to come together, but it takes a little while. it's not moving fast enough for us, but i want to thank everybody that's working hard to bring this together. >> given what might have been, i'm glad that you're doing okay

and folks are doing okay there. we'll continue to talk to you in the days ahead. thanks so much. >> thank you very much. >> that's the mayor. just south of here in sarasota, they said about 60% are without power. today people who evacuated started going home. also later, it's not a hurricane anymore but it's not over yet. we'll check in with the weather center to see what happens happening right now in georgia, alabama, the carolinas, and what's to come.

so tell us your big idea for getting the whole country booking on choice hotels.com. four words, badda book. badda boom... let it sink in. shouldn't we say we have the lowest price? nope, badda book. badda boom. have you ever stayed with choice hotels? like at a comfort inn? yep. free waffles, can't go wrong. i like it. promote that guy. get the lowest price on our rooms, guaranteed. when you book direct at choicehotels.com. book now.

♪ hungry eyes ♪ one look at you and i can't disguise ♪ ♪ i've got hungry eyes applebee's 2 for $20. now that's eatin' good in the neighborhood. [ laughs ] rodney. bowling. classic. can i help you? it's me. jamie. i'm not good with names. celeste! i trained you. we share a locker. -moose man! -yo. he gets two name your price tools. he gets two? i literally coined the phrase, "we give you coverage options based on your budget." -that's me. -jamie! -yeah. -you're back from italy. [ both smooch ] ciao bella. just to give you a sense of the impact of the storm, just about six and a half million customers are without power throughout the state of florida. in sarasota, the city manager

says 60% are without power. today many people who evacuated started making the journey home to see what was there. alex marquardt reports on that tonight. >> reporter: steve and laura brady got back bracing for the worst. >> i was worried that we were going to have the big pine up front there, you can see it, i was afraid it was going to go right through the bedrooms. >> we met them at a shelter on sunday with her ten-year-old daughter payton and their dogs. >> we boarded up our home, it was a very long friday. boarded up the whole house on friday, and got here 7:30 yesterday morning. >> they're now back, like six and a half million others with florida without power. >> are you hunting around for a generator? are you worried that's what it might come to? >> we have friends with generators. we aren't hunting around at the moment. we just got back here, so a few days from now might be a different story. >> power is out for the whole street including the home of philip and beverly dennen. philip a korean war vet needs

electricity for his oxygen fly. >> i have enough bottled oxygen to last for several days. and we have enough gasoline that i could get out of the car to run the generator probably for several days. but without power, we'd be in real trouble then. >> the state's biggest power company, florida power and light, is frantically work ing on restoring service. for some it could be kohours, f others, weeks. >> it's going to take weeks because not only do we have to repair parts of our system, in some cases we're going to find to do a complete rebuild. >> the white house says it's mobilizing the largest ever number of power workers to help. >> we will have line restoration workers.

>> in the wake of irma, cities and towns are getting back on their feet. >> these are the first in teams, if first group of authorities, out here on sarasota's barrier islands, assessing the damage after the storms and clearing the roads so that residents can get back as soon as possible. >> most like the bradys are grateful they can get home even fit takes weeks to get back to normal, everyone knows this could have been far worse. >> we are so lucky compared to what just happened in texas. it's a big deal. i mean, it is a big deal. and it stressed me out pretty bad. but i can breathe a sigh of relief tonight i think once i get to sit down. >> i think a lot of people are breathing a sigh of relief. alex joins us now from sarasota. crews trying to restore power. it's going to be a slow process in a lot of places. >> reporter: yeah, the crews are there around the clock. it's a slow and steady process, but they are making progress.

around one million customers had their power restored today by fpl. we're actually standing here in one of their staging areas, in front of their bucket trucks. it's been a hive of activity all night with these trucks coming and going. they're getting assignments around the clock. their ceo says they are working 24/7. he has called this the most widespread damage in the company's history. anderson, we have to remember, this power outage is not just affecting florida. as the storm swept north, it affected more than a million customers in alabama, south carolina, north carolina, and georgia. this is going to be a monumental task to get everyone back online. anderson. >> alex, thank you so much. as we've been hearing all night, people in florida are just starting to get an idea of the damage beginning the long road to recovery. joining me is lieutenant russell honore. he led the military to hurricane

kay trina. the winds are moving away, all these people, more than 6 million or so without power tonight. you say that in itself is a disaster. what do you mean? >> anderson, we usually go through these scenarios when i was commander of joint forces homeland security. plotting around the country what we would do if we lost power. if you take a 24-to 36-hour period, anywhere in the country without power, the whole structure starts to deteriorate as far as people being able to live in that community, based on the weather conditions, those are those in high-rise, in this case wave double disaster because we have the power out, roads that are out, we've got homes that are destroyed. so when you look at that scenario in the keys and the great review y'all done earlier in the show, it's going to be hard to build that infrastructure back and the gentleman with his bar, when

there's no businesses and no places for people to work, and there's no water that they can use, it breaks down that ability for that community to sustain itself. so decisions are going to have to be made in the coming days on how much of that community need to evacuate. because if you build your business back, you don't have employees. if there are no employees, you have no customers. it takes an entire community to come back together, the bars and the restaurants. that whole thing has to come back, and it takes time. i saw that in the rebuilding of the business in new orleans. you have to rebuild that community from bottom up. and people homes have to be replaced. in the case of shelter, they can bring sea barges in, they use them all the time in the oil industry, they could bring ships in, trailer homes in. but again, they're going to be

expose ed to potential future hurricanes. the problem with trailers, they're very expensive. and the return on trailers as we did in louisiana last year, the three to four months to use that trailer, we paid more for the trailer than people got to repair their homes. there's an awkward tradeoff for the cost of that temporary housing. it's going to take a while to get the infrastructure up. so the community can take care of one another. >> in some places you're saying city officials or town officials may start to think about encouraging people to evacuate if it's going to be a long rebuilding process in that neighborhood, in that community? >> absolutely. every one of those individuals have to now negotiate with fema. they have to negotiate with an insurance company. or they have to negotiate with the small business loan, unless they're independently wealthy. all that takes time.

they have to build the buildings back with new building codes. all that takes time. so the adrenaline rush, reality is going to set in. and the sad things is 40% of small businesses fail after a disaster like this unfortunately, anderson. they don't have insurance, nor can they sustain their customers or employees to keep the business going. we might have to find a different way to do recovery because the way we do it now is not as efficient as it could be to bring communities and businesses back online. we would be better off sometime with writing somebody a check and let them do their own thing than going through this process trying to figure out exactly what we gonna give them. because that process cause people to go out of business. small businesses who go in and do work for the government have have to wait 60 to 90 days for their money, and i tell you, stretches them out.

building that back is going to be hard. >> yeah a lot of difficult days ahead and a lot of things for communities to think about. irma may be weakening, but flooding in northern florida still causing a lot of problems. we're talking about jacksonville. we'll take you there next.

[notification tone] ♪ i love your vest. your crocheted purses have wonderful eyes. ♪ in the modern world, an app can help you find your perfect match. and with esurance, coverage counselor® can help you find great coverage that's a perfect match too. that's auto and home insurance for the modern world. esurance. an allstate company. click or call.

people would ask me that we traveled,ntries what is your nationality and i would always answer hispanic. so when i got my ancestry dna results it was a shocker. i'm from all nations. it puts a hunger in your heart to want to know more. you push yourself every day... tempur-pedic helps you recover every night. tempur material provides up to twice as much pressure relieving power... so you won't toss and turn. savings end soon! through september 17th, save up to $500 on select adjustable sets.

or a little internet machine? it makes you wonder: shouldn't we get our phones and internet from the same company? that's why xfinity mobile comes with your internet. you get up to 5 lines of talk and text at no extra cost, so all you pay for is data. see how much you can save. choose by the gig or unlimited. xfinity mobile. a new kind of network designed to save you money. call, visit, or go to xfinitymobile.com.

>> obviously, irma is much weaker, as we just heard, bringing dangerous storm surge into jacksonville. kayleigh harton with the latest conditions. just explain how bad the conditions are right now. i assume some of the water has started to recede, hasn't it? >> some of the water has started to recede, anderson. i'm standing on dry ground just a couple feet from the seawall here of the saint john's river. earlier today there's no chance i would have ventured this close to the water. when we first arrived in jacksonville at 11:00 a.m., this morning, these waters came across this seawall, thanks to the help of the storm surge and headed three blocks inland. for a while it was hard to tell the difference between 3 feet of

water, and 5 feet of water. that's what it was at peak here today, high tide here at 2:00, but we watched those waters continue to rise. as bad as it was around 11:00 a.m., we saw it get worse. but these waters have started to recede, and the next milestone here, the next high tide at 1:00 a.m., we don't know what they will bring. but as the mayor has told us the threat, far from over here. that storm surge this morning, a category 3 storm surge. that brought these waters just rolling through the streets of downtown. at times those waters were white capping. it wasn't just the water you saw flowing, but it was the wind that would come ripping down these streets. when you have high-rises here that can create a windtunnel for that wind. it was ripping up the water that it would hit. that was the spray we were feeling all day. it was a very bizarre feeling to not feel any rain falling down, as you saw these waters continue to rush. it was just the water that that incredibly powerful wind was whipping up all day. >> is it areas beyond downtown that have been affected?

>> absolutely, anderson. we spent our time in the central business district because that was where we were seeing so many of these powerful pictures. being right here at the edge of the water, it was easy to see where it was coming from. but there are so many areas of jacksonville that have been terribly affected by these same waters. just behind me, the riverside area, ortega and san marco, residential neighbors where we can only imagine rescues will continue to take place in the coming days. >> kayleigh, appreciate you being there. i spoke to the mayor of jacksonville a short time ago. he said the situation is not good at all, it's not over yet. we want to play that interview with the mayor because what he had to say is important for y'all to hear. >> mayor kerr, just in terms of the flooding in jacksonville, what are you seeing now? how bad is it? >> that this is a serious event. we've been telling the people of jacksonville this is going to be

a serious event for days. on wednesday we started voluntary evacuations. we told people those were going to be mandatory in just a couple of days and we started them early because of the traffic coming from south florida. now here we are. we have category 3 storm surge in and a tropical storm. so we are in rescue mode right now. we've flipped to rescue mode and that's what's been happening all day and will continue to happen. >> do you have a sense of the scope of those operations? any sense of how many people may be unaccounted for or stranded in any way? >> well, it's serious. i can tell you that i was around today visiting some of the places that were being searched and rescued, and just anecdotally i have some of the fire guys and gals doing the work told me they had rescued about 100 people just within a small area of town. so the thing we need the people of jacksonville to know is if they think they're going to wait

this out, maybe on a second floor, they're going to wake up tomorrow and everything is going to be okay, this could take up to a week, maybe days, maybe a week. we wish everyone would have heeded our evacuation orders when we put them out there. that didn't happen. now it's time for us to go in and save our people, make sure they're safe. we've had a great partner in governor scott. he's been on top of this. the president's team reached out early on to ensure we had access to those resources when we need them. but right now we are working in rescue mode to make sure our people are taken care of. >> you talked about trying to get people to heed evacuation orders. clearly people were caught off guard. i mean, not just in jacksonville, but elsewhere, particularly when this storm shifted to the west in the days before. did you think people were out of the woods before all the flooding happened? >> anderson, one of my concerns was that people would think that.

it's very clear the message i communicated when it started to shift to the west. i said, please, people, do not think this is not going to be a mainly event. do not think this is not going to have major impact. we're not changing our evacuation orders. they're as serious now as ever. so, you know, we weren't surprised -- i wasn't surprised, my team wasn't surprised by such a major event. the development that was new was the type of it was that there would be category 3 storm surge and a tropical storm. and so we are just dealing with that now. policeman, firemen, contractors are here. neighbors are helping neighbors just doing everything that we can. first things first, make sure our people are safe. >> obviously it differs in different areas. do you have a sense of how deep the water is in some areas? >> oh, gosh. there are areas i was in today

that you can't drive a major public rescue vehicle into. with major tires, high up off the ground. you've got to take the big truck in, you've got to drop the boat in that the rescue guys take, and you have to go down the road, get these people in a boat, get them out and back to a truck and drive them out. and then get them to a shelter or to someone's home that can take care of them. so it's deep, it's serious, and it's dangerous. and the threat is still with us. but this is -- anderson, this is what i told the people today. this is why we're here. this is my job. this is the job that policemen and firemen sign up for and firemen. and they are answering the call of duty. i'm so proud of this community working their butts off to save people. >> we appreciate you taking the time to talk to us. thank you. wish you the best. >> thank you. thank you very much. i want to check in with tom satyr. in terms of jacksonville, how

long can people there expect to see this kind of flooding in jacksonville or the storm surge? >> basically this afternoon it started to recede, which is good news. we knew we were going to have this onshore flow even before the system made landfall. such a broad storm. in fact, we were talking about jacksonville, i didn't think they would break the record from hurricane matthew last year, but they did. they got up to five and a half feet, and that broke the record by half a foot, all the way up to saint john's river. it beat our dora in the '60s. it was higher than anything they've recorded since 1846. when you got to the sa van nariver, they made it to 12 feet. up in the charleston area which still has a little bit of an onshore flow, trying to keep the waters from receding, they made it up to 9.92 feet in the harbor. it was over the battery and that was significant.

still, third place behind hurricane hugo and matthews. it's going to lightning up somewhat. when it comes to the watches and the warnings we have in effect, obviously there are still flash flood watches as the water recedes. a still have a flash flood emergency, and that is for the charleston areas as you see here across georgia, a tropical storm warning for atlanta, from eastern alabama to the carolinas. irma's a 45-mile-per-hour winds, overnight it will become a depression. but now we have three fatalities due to the downed trees. we talked about in georgia, and one in south carolina. it's significant, it's break ing down. what a storm. we will never ever have another hurricane harvey or another irma. those two names are going to be retired. it's significant to know both of these landfalls with harvey and irma within 16 days of each other. and the u.s. has never had two

category 4s make landfall in the same year. >> i'm getting texts and e-mails from people who didn't experience the storm, from other states, who said this didn't live up to some of the hype they heard from officials. one official called it a nuclear hurricane that was approaching. obviously it was an incredibly powerful storm, cat 5, we saw the damage it did to the caribbean. what happened to this storm? can you explain from the time it hit the keys at a cat 4, which is obviously an incredibly strong storm, did it surprise you how it broke up, how it dissipated? it ended up not hitting tampa directly. it was a low cat 2 when i signed off last night around 11:00 in tampa. >> keep in mind we started watching the storm on the 31st of august. the computer models were excellent.

that far back. the european model putting it in southern florida. again, when you unroll the entire scenario and where the rain is now and where it was moving, we always said we would never know where landfall was going to be until the storm reached the coast of cuba and started its northern turn. how many press conferences did we have from fema and federal officials from the governor, local mayors, everybody knew this was a great risk of losses life and property. and i think it did. i beg to differ for those who say it wasn't that bad. well, where? tallahassee? pensacola? andrew was only in the state for four hours. we knew when it turned north, still significant, the possibility, thank goodness it made landfall in cuba or we would have had a category 5. but it's still a 4 and a 3. at the exact latitude and longitude that wilma hit as a 3. but that jog to the east of

tampa instead of expecting it west a few hours before was significant for tampa. but ask areas like new haven, you didn't get the flooding in a orlando had, but we had 90-mile-per-hour winds and tornado warnings. i do think this was significant. two storms, harvey and now irma, you have an impact of a category 4, and yes, maybe -- every loss of life is precious. it could have been much worse and a higher death toll, but who wants that. now over a billion dollars in texas and 100 billion in economic loss in florida. millions of people's lives are just turned upside down right now. we saw the suffering, as you know, in texas. we see it now. i think for those who say maybe it wasn't that bad, just count your blessings. i don't want to see another one of these come by. unfortunately the hurricane season runs until the end of november. it's coming to an end overnight tonight. thank goodness, anderson.

>> certainly had not as many people heeded the warnings and been out and about, who knows what the impact of it could be? >> absolutely. >> i see this as people heeding warnings, officials heeding warnings, people taking shelter, people evacuating and listening to the warnings. tom, appreciate all that -- yeah. go ahead. >> even in miami, they thought i can go back there. huge panes of glass coming from high-rises, it was widespread and the national hurricane center nailed this. they should be commended on today, september 11th. let's give a gratitude of thanks to all the first responders from texas to florida and everywhere in the u.s. this is a big day to say thank you to them. >> they deserve thanks every day. tom, thanks so much. inside a small fishing village, dozens of people sheltered through a direct hit by hurricane irma. i make it easy to save $600 on car insurance,

so being cool comes naturally. hmm. i can't decide if this place is swag or bling. it's pretzels. word. ladies, you know when you switch, you get my bomb-diggity discounts automatically. ♪ no duh, right? [ chuckles ] sir, you forgot -- keep it. you're gonna need it when i make it precipitate. what, what? what?

♪ hungry eyes

♪ one look at you and i can't disguise ♪ ♪ i've got hungry eyes applebee's 2 for $20. now that's eatin' good in the neighborhood.

all the food is gone. that's the headline from the "new york times" from a 63-year-old man who lives on the french side of french martin. there's a french side and a dutch side where there's still plenty to worry about. the dutch side of the island also got hit. as well as turks and caicos, the u.s. virgin islands, st. kroi.

u.s. virgin islands is 30 miles east of puerto rico. we've been getting reports from americans on those islands saying they haven't gotten the attention they need or the supplies, and there are people who need to get off those islands and that the damage has just been extensive. we were supposed to talk to someone from saint thomas earlier, we lost contact with them. gives you a sign of the difficulty of getting in contact with them. we'll try to bring you some interviews with them tomorrow night. 36 people died when hurricane irma hit the caribbean. i want to go on the phone with josephine who survived in an gee la. josephine, when we first talked, you were concerned about the response by the british government, which is the authority for the island. that they had not responded quickly enough. i'm wondering what response have you seen since then? >> thank you for keeping us if your mind's eye and for sharing

with the world the plight of anguilla. indeed, it is a plight. the devastation is incredible. catastrophes is catastrophes. there are so many islands that have suffered under hurricane irma. so in relation, the response has as you speak with the people on the ground, all over theyor saying the response has been really lacking. we seem like the stepchild of this issue. it's unfortunate, but i thank you all, members of the press, both in the u.k. and in the u.s., for continuing to shed light on this because we will be relentless in making sure that the u.k. understands its obligation to its overseas territories. today we had a navy ship land. it deposited 50 marines.

they came with their own pallets of water. just to put things in perspective, there was a helicopter that made one drop of aid to the island. you know what that was? two pallets of plywood. that's constituted the construction materials brought, where devastation just rebounds from village to village. this is unacceptable. and the people are making their voices heard with relation to that. >> josephine, in terms of the hospital situation, medical situation, how are people -- how is the community just dealing with this? >> it's extremely rough, anderson. you have to recall that we have a population of about 13000.

we have one hospital. and that hospital suffered damage. it is remarkable that members of parliament in the u.k. are putting out to the outside world that the breach in the hospital has been fully repaired. they've made the indication that heavy equipment was landed on the island that power was restored, all of which is incredibly untrue. and, you know, anguilla, we keep abreast and we are beginning to wonder whether fake news is also in anguilla. we are currently out of power. anguilla's hospital still has a hole in it. there's never any -- >> josephine? obviously there's just regular medical needs that people have, dialysis, medication,

prescriptions, things like that which obviously in the wake of something like this are just as important as more immediate medical needs. we'll continue to check in with you. thinking about saint john, saint thomas, trying to get in contact with american citizens who are on those islands and are also frustrated with what they're seeing and very concerned and some trying to get off the island and having trouble. the broadcasts seen on cnn international, hopefully those words will be heard. in saint martin on the dutch side we've been hearing reports of concerns of security. a lot ahead. we'll continue to follow this. we'll be right back. crohn's disease,... ...i was always searching for ways to manage my symptoms. i thought i had it covered. then i realized managing was all i was doing. when i finally told my doctor, he said humira was for people like me who have tried other medications,... but still experience the symptoms of moderate to severe crohn's disease. in clinical studies, the majority of patients on humira

saw significant symptom relief... ...and many achieved remission. humira can lower your ability to fight infections... ...including tuberculosis. serious, sometimes fatal infections and cancers,... including lymphoma, have happened; as have blood, liver, and nervous system problems, serious allergic reactions,... ...and new or worsening heart failure. before treatment, get tested for tb. tell your doctor if you've been to areas where certain fungal infections are common, and if you've had tb,... ...hepatitis b, are prone to infections, ...or have flu-like symptoms or sores. don't start humira if you have an infection. if you're still just managing your symptoms, ask your gastroenterologist about humira. with humira, remission is possible. and other great products for all of life's events. get start-to-finish help, free shipping, on-time, guaranteed. for a limited time, save 10% now on your first order of six or more shirts with code tv10. get started today at customink.com.

of six or more shirts with code tv10. we were in a german dance group. i wore lederhosen. so i just started poking around on ancestry. then, i decided to have my dna tested through ancestry dna. it turns out i'm scottish. so, i traded in my lederhosen for a kilt.

small fishing village of goodland, florida, had extensive

damage when hurricane irma hit. it's at a community were dozens of people were riding out the storm. ed lavandera visited the town. here's what he saw. >> reporter: where the everglades meets the gulf of mexico, there sits a fishing village called goodland. the eye of hurricane irma chainsawed its way here, and gary stringer stared down the sharpest edge of the storm's blade. he sat in this room as the 130-mile-per-hour winds roared outside. >> did you feel the house was going to get picked up off the ground? >> i thought, here we go. it's going to go. >> reporter: like dorothy an the "wizard of oz?" >> almost, yeah. >> as the house shook, he heard the cracking and rumbling of a giant tree ripping out of the ground. he opened the door to see the tree had fallen on to the neighbor's house. he was spared. >> at that point did you start telling yourself maybe i should have left town? >> yeah. i was telling myself that an hour before that.

>> reporter: emergency officials say some 40 people decided to ride out the storm here in goodland. there were no serious injuries reported. the hurricane ripped apart this town that's home to several hundred people. boats tossed around, trees toppled and several homes destroyed. >> it blew out my oil cap here, the pressure from the water. >> reporter: the storm surge pushed about seven feet of water under dustin shepherd's home. the water is gone now, but the surge brought in fish that aren't supposed to be here. >> what do you have there? >> we've got a puffer fish here. >> reporter: he works as a charter fisherman and stayed incise hit home with his wife and a friend. >> my windows broke on the backside and for a couple hours i thought the house might come down. and it got scary. it was -- it was something i'll never forget, i'll tell you that much. >> reporter: friends showed up to hug gary stringer, grateful he survived. he might have an incredible story to tell, but he just feels lucky that he can walk away.

>> you took a direct hit? >> i won't do it again, trust me, you know. if no one comes, i'm going to book a flight about a week early and i'm going to be on the other side of the world at a tiki bar somewhere. >> you learned your lesson. >> yeah. >> i'm glad you're all right, man. >> yeah. >> ed joins me now. did he say he would be in a tiki bar? how are the conditions right now in good land and nearby marco island? >> reporter: well, what is really striking here, anderson, at night, the sense of no power anywhere. when we turn all of our lights off a little while ago, you can see the milky way. that is how dark it is out here and that is why officials are urging people that as long as the water and the power is not in service here in this area, they're urging people to stay away as long as they can. makes it easier for them, makes it easier for the first responders, except there's no

real timetable on exactly when all of those services are going to be back online. anderson. >> yeah. ed, appreciate you telling us that story. thank you. rosa flores just got off a plane. she had an aerial view of the destruction of the keys. describe what you saw from the air. >> reporter: you can see both destruction from the air and from the ground. we were able to get a brief tour of the federal facilities in key west. and anderson, it is shocking. first of all, there is no one there. so i want to kind of take you through what we saw. the first thing that you notice as soon as you get up in the air and closer to the keys, you see that the water is very mercury. and of course, that water is crystal clear on any normal day. but it looks very, very murky. once you pass over the seven-mile bridge you start seeing a lot of the destruction. you see mobile homes that look like dominos, like somebody maybe brushed pieces of dominos with a broom.

you see trees that were smacked and palm trees that were smacked. now, as you get closer and closer to the keys you start seeing boats in places that they're not supposed to be, in the middle of yards. you start seeing just things that are not supposed to be in certain places. now, from about a thousand feet it's difficult to discern exactly the destruction that is on the ground, but as soon as we got to the naval air station in key west, it became very clear there was a lot of debris all over the place. you could see garage doors buckled, boats that have come onshore that were not supposed to be there. you also saw houses submerged, yachts submerged. anderson, just a lot of destruction. and again, this erie feeling because you don't see anyone there. there's no one there. >> let me ask you, i wanted to say those images because it's

the first time i've been able to see it from that vantage point. the bridge in there, one road in, one road out, is that safe enough for relief supplies in because i know authorities were sending some vehicles over today. >> reporter: yes. we actually, you know, were on that main road from the naval air station to key west, and we were able to drive on it. now, of course, there's debris and we were with federal officials, with the u.s. coast guard and with the u.s. navy. but the latest that we heard from i believe the florida department is they're working to clear those bridges. and in talking to these federal officials, they say that they need to inspect the structural integrity of those bridges before anyone can get on them. >> all right. rosa, appreciate it. we're continuing to monitor irma as it travels over southwestern georgia tonight. coming up next, remembering the lives lost on september 11th, 16 years ago today.

looking at a live shot of ground zero in new york that we want to show you. the tribute in light shining in lower manhattan. stay with us. next time, i want you on my bowling team. [ laughs ] rodney. bowling. classic. can i help you? it's me. jamie. i'm not good with names. celeste! i trained you. we share a locker. -moose man! -yo. he gets two name your price tools. he gets two? i literally coined the phrase, "we give you coverage options based on your budget."

-that's me. -jamie! -yeah. -you're back from italy. [ both smooch ] ciao bella.

[ both smooch ] ♪ hungry eyes ♪ one look at you and i can't disguise ♪ ♪ i've got hungry eyes applebee's 2 for $20. now that's eatin' good in the neighborhood.

track your pack. set a curfew, or two. make dinner-time device free. [ music stops ] [ music plays again ] a smarter way to wifi is awesome. introducing xfinity xfi. amazing speed, coverage and control. change the way you wifi. xfinity. the future of awesome. well, today the nation paused to mark the 16th anniversary of the attacks on 9/11. a total of 2,977 people were killed that day.

this morning those who lost loved ones were able to gather in the pentagon are the president remembered victims. the world trade center in new york. we wanted to bring you some of the sights and sounds from today. >> george c. cain. >> salvatore b. calabra. ♪ [ "taps" being played ] >> the families with us on this anniversary, we know that want a single day goes by when you don't think about the loved ones stolen from your life. today our entire nation grieves with you. we mourn them, we honor them, and we pledge to never, ever forget them.

we will never forget. thanks very much for watching 360. our continue coverage continues. and welcome to our viewers in the united states and around the world. you're watching cnn's continuing coverage of the aftermath of hurricane irma. i'm michael holmes with you live from tampa, florida. >> and i'm jogeorge howell, liv in atlanta, georgia, where it is still raining. we have a great deal to cover for you this hour. >> that's right, george. plenty to talk about. tropical depression irma weakening, but still packing a punch as it travels further north. downtown charleston, south carolina now