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we're live in san juan, puerto rico. this is an island where hundreds of thousands, millions of people are waiting, waiting in many cases for electricity, waiting for clean drinking water, waiting in long lines, 10, 12 hours for fuel that sometimes isn't there because the generator has broken down at the gas station. it's an island that is waiting to see what's going to happen,

what their future holds, and their future is very much in the hands of the rest of the united states and the organizations who are trying to get things accomplished here. we're going to have extensive reporting this hour. i want to start with this blockbuster firing slash resignation of hhs secretary tom price. stepping down today. jeff zeleny joins us now. it is still stunning just another domino that is very close to the president falling. >> it is, anderson. another friday night firing here essentially. it is the first member of the president's cabinet to leave in this way. it is something that was a drip, drip, drip all week long. the president i'm told was growing increasingly unsatisfied and even angry about the optics of this more than anything else. but late this afternoon when he was flying out of washington,

when he was leaving the white house, we caught up with him. he was taking some questions from reporters. and we asked him about the secretary and if he had confidence in his leadership. this is what he said. >> have you lost confidence in secretary price? >> it was zpoichbtd because i didn't like it because medically or otherwise. i don't like to see somebody that perhaps there's perception that it wasn't right. >> so is the perception wasn't right. all these flights were actually approved in various ways. there was nothing necessarily that was illegal about this, but the reality here is the optics of this indeed, some million dollars in flights, half of that was military aircraft, half was private aircraft, flew in the face of what the president was trying to do. i'm told the president finally became so fed up with this, he thought it was overtaking his agenda. we heard much more about the optics of this than the actual

substance, the money that was actually spent. >> i don't see how it just looked like it wasn't right. this is taxpayer money. he could have flown from washington to nashville for a couple hundred dollars, maybe a thousand if he got a nicer seat instead of spending $17,000 on that flight. it's the first cabinet secretary to step down. you've had the national security adviser, the head of the communications department, the press secretary, obviously head of the fbi, bannon, gore ca, the list goes on and no. >> it does go on and no and we have a list in front of us there, anderson. the first white house chief of staff reince priebus is central to this because a lot of this was happening when he was essentially running things here. the reality here is that this speaks to a couple things. one the trump government is still not filled.

now, there are two cabinet positions, the health & human services secretary and the department of homeland security which, of course, is so vital so what you are seeing there in puerto rico. those professions unfilled. that's why these things matter. in the now act director of the health & human services department is a mid level career official because the the number two official also was not confirmed. that person is still sitting in the senate here, so it really shines a light, anderson, on the fact we're nearly in the month of october, and this trump administration's government is still not filled in some critical positions, and there are many people here in washington and elsewhere who believe that is one of the reasons some of the response there in puerto rico has been slower than it otherwise might have been. >> also, this brings up issues by other cabinet secretaries. >> it does indeed. this evening a new directive went out from the director of the office of management and budget saying that no more private flights will be

happening, use common sense, but there are other members of the cabinet who are also involved in some flights that are now being investigated. ryan zinke, the interior secretary is the latest example of this. "the washington post" reported that he used a private plane as well. scott pruitt, mnuchin, also coming under questions. even though tom price is gone, people on capitol hill, republicans and democrats alike, still have many questions about this. this story is not going away. this investigation is not going away despite the fact atlas new who hole in the president's cabinet as he tries to turn focus to puerto rico. >> obviously a big day in washington. geoff zbleshl jeff zeleny, thanks very much. today was an incredibly important day just as each of the last nine days has been and

each of the days ahead are going to be. lay la santiago is joining me now. you took an emotional journey. explain where you went today and why. >> i've flown over quite a few remote arbitrations but i actually got to go into my hometown today. it's about 45 minutes west of where we are right now. it's up in the mountains. it's where family is. what i saw there, anderson, it was ugly. >> let's take a look. >> this is relief. seeing my family for the first time, hearing them tell me they are okay. [ speaking spanish ] that's relief i found in corozal but far from the relief needed on this island. at the shelter, a school, we find more than 120 people living in classrooms, the generator went out six days ago. no power, no water, and the staff tells us they have people

here with cancer, hiv, diabetes, children with asthma like three-year-old joanne. >> she walks 15 minutes to get therapy for her daughter who has asthma. she's three and a half years old and needs medical attention she's not getting here. >> we then find francisca who has parkinson's. >> she's crying because she doesn't know about her family. >> desperation is growing. people are waiting in line to get water from mountain streams. >> he says they can live without power but they can't live without water, that's why they're filling spring water from the mountain side to take a bath, to cook, to eat. people are even resorting to washing clothes like this.

this is juana. [ speaking spanish ] she's been here since this morning washing clothes. five to six hours cleaning clothes, she tells. [ speaking spanish ] i'm asking where's the help. she says there's no help. no help has arrived here. >> no help at all, none from the local government, residents say, nor from fema, which has only been here to do an assessment, not to deliver any aid. the people are now in survival mode waiting for their relief. >> it's incredible. the roads are open to this down and fema's been there for damage assessment, class good first step. do people have medicine or food in they obviously don't have drinking water. >> that shelter in particular, the refrigerator is bad because they don't have a generator.

they don't have food. they are relying on the good will of others. the water comes from the mountainside as we just showed. the thing that seems to be most impactful to people isn't the water, the power, it's the lack of communication. i came back with several notes saying please reach my family in new york and new jersey. i can't get a hold of them because there's no communication. cell phone towers aren't working right now. it's not just power, light, lack of medicine, it's being able to reach family. this is 45 minutes west up in the mountains. yeah -- >> but the roads passable. >> the roads are passable. fema arrived for damage assessment, but that's it. they haven't gotten any other relief beyond that. >> people need daily medication.

other >> because there's no hospital right now, the hospital went down, they don't have access to medical assistance. >> right. lay la, appreciate the reporting. glad you were there. thank you very much. president trump spoke about the relief efforts today. here's some of what he said. >> as far as puerto rico is concerned, that's been going, as you know, really well. it's been total devastation. we have over 10,000 people in puerto rico right now. we've getting truck drivers because the people from puerto rico, the drivers just aren't there. they're looking for their homes and they have a lot of other problems. likewise with the police force. but i think it's going really well considering. rick scott was just out. rick is going to get involved also with puerto rico. we've made tremendous strides, very, very tough situation. and a big question is what happens -- we have to rebuild. if you look at it, the electric

is gone, the roads are gone, the telecommunications is gone. it's all gone. and the real question is what's going to happen later? it's a stuff situation. the loss of life, it's always tragic, but it's been incredible. >> i'm joined by the governor, ricardo rossello. thank you for joining us. i know you're working around the clock. we heard about a town that's an hour from here up in the mountains. they had a fema assessment, a person went there but they haven't gotten any relief. how quickly do you think that can change? seems like the roads are open, but people need medicine. >> there's a lot going on. there's a lot of logistical efforts. efforts from our different government agencies, and we're taking food, water, and medicine everywhere. we would look it to be quicker, of course. but we recognize there's a

limitation in terms of the logistical support to get there. my commitment is to not rest until we make sure all the medicine and resources get to the people of puerto rico. >> is the limitation, is it a lack of trucks, drivers? >> it is mostly a lack of trucks. partially a lack of drivers. particularly on the fuel generation side. we've been growing. today we saw more crates coming out, a lot more distribution getting to the people. right now we've distributed over 2 million liters of water, over a million portions of food, and that's just on the very concentrated effort. also you have the red cross and salvation army delivering food. i saw the chef. >> chef andres. how big is it to have a three-star general on the ground here? what kind of a difference does that make. >> it makes a big difference.

because of the specks and the capabilities they bring. they bring transportation, medical support, engineering. those capabilities, i asked the president for them and the general is here. >> should it have been done sooner? >> right. that's really the question, but the reality is, anderson, this has been a devastation with our president in puerto rico. four or five hurricanes passing through within two weeks. roads were bloecked. >> would the military have helped get the roads open sooner or the tell -- people said the roads are open. >> they are pretty open e. we've

reached all municipalities, all 78 of them. some are harder to get to, and therefore the supplies that can get there are more scant in more places than others. >> one of the gas stations i went to today, seems like they're not rationing anymore, which makes a big difference. they can go to work, make money. fema says it's not fema supplies, it's goods, water, medicine, food, that could be in stores for sale if the stores were open, if they were able to distribute it. is that improving? >> yes. i took a decision today. we informed the stores owners to either get the food and supplies out or we were going to buy them as government and distribute them. so tomorrow morning we should be either seeing a lot of those stores getting their goods, or the government will just take them, buy them, of course, and

distribute them. >> and the distribution points, in some areas i've heard reports that there's centers set up, people come but then are told there's nothing here, come back in a couple days. >> there's two components. those centers do have resources, but we are also cog zant that it's hard. we're doing special missions so all the municipalities. some of the hard to reach municipalities we've gone five or six times. we need to do better, but as we get those boots on the ground, i am sure and confident in the team with the federal government, with state governments that are also sending supplies, that we will have a united front. >> governor rossello, thank you

very much. more coverage from san juan and all over puerto rico. we'll be right back. endless shrimp is here with flavors you'll love. like new savory grilled mediterranean shrimp, topped with a blend of green onions, tomatoes, and herbs. and your favorites, like garlic shrimp scampi. now's the only time to try however you want 'em. so hurry in today.

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badda boom. pumpkin spice cookie? i'm good. book now at choicehotels.com . all week weave had correspondents fanned out across puerto rico trying to get as many different perspectives and see the situation in different parts. san juan may be different than the town even 30 minutes by main road. rafael romo is joining us. you were looking at the food distribution system. the governor said if stuff is stuck at the port, he made the decision that he's going to buy that from the companies and distribute it himself. >> what caught my attention is we went to the supermarket, one of the few that's open. >> in san juan? >> in san juan. they have fresh vegetables, meats. they reopened on friday, meaning two days after the storm, and

they got their first new deliveries. they were operating with existing inventory before the storm. but they got their first shipments about four days ago. the flip side is people have to get up early in the morning and stand in line. they only let people in the supermarket ten at a time. they can't pay with credit cards. >> you got to have cash here. >> it's a difficult situation. it kind of breaks your heart to see elderly people waiting for hours and hours. i saw mothers with babies. today it was around 90 degrees here in san juan, range on and off. it was muggy. it was not easy. >> people don't realize how quickly if you don't have access to credit and you can only get cash and there's long lines at the tell me or banks are running out of money, just how quickly you get desperate because you don't have cash. for many people in the united

states, they don't think about it. but here, people are just desperate, even though they have money in the bank, they just can't get it. >> on the one hand, you had a line of people trying to get into the store and then on the left side you had people lining up in front of an atm because they didn't have enough cash. the hardware according to the government, only 90 branches operating for the entire island. so we are already seeing a shortage of cash everywhere. the government is promising to bring cash in, but we're not seeing that yet. >> appreciate it. we've got correspondents all over the island, also general russell honore who led the operations in the wake of hurricane katrina. we're very pleased that he is

here. the journey joins me now. last night when i was talking to you, i was in new york and you were on satellite. i played something that a guy from i think was from department of homeland security and adviser to the president saying it was a text book operation, this is how it's done. you said that's just bunk, that this is not a text book operation. >> i think we got to adapt and overcome. the plan didn't survive contact with the storm. people was leading ahead of time, we had you have a government here ahead of time. the storm overmatched the capacity that was here and it broke the infrastructure. >> fema said we can't preposition supplies in front of a big storm like this on an island. >> i think the budget guy needs to reposition. if you lead the people you have

to preposition and build aware houses around the country. this is not a criticism. that is suggestion. we need to reopen roosevelt road. we have the equivalent of a state that's depending on the national guard. the road provided jobs and for some reason we closed it. some say it was puerto rico that did it, others say it was a drawn out. our military, what -- it isn't today what it was during katrina. we got a lot of aircraft that can't fly right now. if congress went out and the joipt chiefs and everybody laid out, i don't think it's effective what we're doing now. but it was had a hard pain on our military. >> what difference would it have made if there was a general on the ground here eight days ago. if you don't have the troops, what's the difference?

>> let's say i'm partial because i arrived in new orleans for four days. >> i remember. >> that general has staff in san antonio. and he's issuing orders through that staff. he also had the entire northern command and pentagon to assess needs, stuff that could have been moving early. that's the only recommendation. >> nothing beats being on the ground. >> nothing beats being on the ground, but he had to wait for orders. i serve with him before. he was in a part of the army when we took on the mission of training national guard and reserve. >> it's not his choice to be here, it's an order. >> and now we need northern command to give that general what he needs. that's who he works for back home. on the other hand he's got to respond to the needs of the governor with fema, and then he's got to start thinking outside the box.

and he is's going to do this. going to take him a few hours. >> big difference down here, everyone said the roads are i am passable. leyla santiago went to a place an hour from here and was able to get there, they still haven't received medication. they had a fema assessment, but they haven't received -- >> i got 60. >> what would that do. >> communications, we can't coordinate. >> liaison officer could say they have no antibiotics here. >> and you have a helicopter. i'm sure he's figuring that out, you don't want to get in front of the general. your going to see a difference here in the coming hours and days when you see his force and what he's going to ask for.

he has hardware capabili 4.3 million people, he needs more capacity to get the job done to include all the branch of services. you need to call them and say we can send this to you. and that need to happen now. we're fighting two wars on two front seat. he's the right man to lead it. >> great to talk you to as always. when we come back we're going to have a round table with our correspondents who've been here in all different parts of the island. we're talk to them about what they're seeing and hearing and other places they've been, karn katrina, haiti, elsewhere. we'll be right back. ♪ i've got hungry eyes ♪ applebee's 2 for $20. now that's eatin' good in the neighborhood. blue moon is a well-crafted belgian style wheat beer applebee's 2 for $20. brewed with valencia orange peel

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>> this woman doesn't even know who i am. but i'm the first person she's seen land here since hurricane maria battered the island. >> it is now the fifth can have day people have been lining up here for hours only to be told they wouldn't but getting ice for their food and medical products. >> we just spoke with a couple who had crossed this way and then walked two hours to the nearest supermarket. to try to get bread and food and rice for their children. >> i can't believe what's happening here. there's no power. there's no water. she's a diabetic, she has no insulin, she has an infection. no ambulance will take her to the hospital. that's what's happening here. >> this note, handwritten, was passed along o our photographer in hopes it would reach a loved one. >> people, especially the elderly are being locked up in

buildings. >> we're hearing again and again before it from people they are not seeing the help that they need. >> dehydrated because they have no food for water. >> many are asking for food. their oxygen tanks have run out. >> what do you want people in the rest of the u.s. to know about puerto rico right now? >> we need help. >> joining us is boris sanchez. leyla santiago and sanjay gupta. i always hate to compare one disaster to another, because obviously each is unique and for people on the ground this is the worst thing that's happened. what do you see here that you haven't seen in other places or have seen in other places? >> even in haiti, we started to see things like water come in to places four or five days in. in port-au-prince, people were

waiting in line. nine days and they're still not seeing that. this distribution is worse. these commodities are on the island. they said we're going to get the stuff on the island, we finished our job, and then the actual getting it to the people who needed it, that part of it got lost. >> boris, you were talking to port officials, he said the fema stuff got distributed. we got that out of the port but port official was saying it's the commodities that are in the crates that could be if on the shelves. >> there's a series of logistical issues layered one on top of the other. there's a lack of truck drifrz to pick up the goods.

you have a lack of fuel to fathpower the pickup trucks. the key thing for a lot of people is fuel. i stood in gas line until 5:00 a.m. until 6:30 p.m. and the line didn't let up. one man said he was going to turn off his car and camp out. just like him, there are thousands of others waiting in line hoping to get gas. when we left tonight at 6:30 they shut down the lane. the face of the woman who was told by a police officer there's no more gas, it's indescribable. the pain she felt being dejected, the lack of resources is staggering, especially nine days after the storm hit. >> it's not to drive around, it's to buy food and water. >> a lot of people has canisters they were trying to fill.

i saw people filling old launder detergent bottles. it's lack of information. you go to communities and there's no tv now. there's no internet. the cell phones aren't working. i saw a lady with an old school walkman radio. people are listening to am and fm radio. i asked has anybody come you to and told you what to do if the roof was ripped off by the wind? and people just say "no." and so they rye on the communities. that's what's been so remarkable, with no real presence of a government or rescue effort -- >> they could have police officers at the gas stations making announcements. that's where people are. everyone's waiting at the gas stations making announcements about what's happening and where things are available just to

password along. >> they are also there for protection. there are people going to gas stations to assault people to steal from them because cash is obviously low around the island. and so any opportunity for violence, people will prey on that kind of thing. >> the commodities is a big issue. the gas to drive somewhere. the number one complaint i get has nothing to do with those basic supplies. it is communication with their family. i come home to this hotel, and i have a list of people to call. people saying can you just tell my family that we're okay. in a culture that is so -- family is so central. it's almost like we can survive without power, we'll figure out the water, someone will eventually get here, but not knowing about my family or my family not knowing about me, i mean, that is where so many

people are heart broken. >> in san juan, there's not -- these tall buildings survived the storm. there's no electricity in many of them. but it can be kind of deceiving added times because the city in many parts is intact. it's not like port-au-prince where so many crumbled. and yet it's the infrastructure, the electricity, it's the water, it's everything that kind of fuels these buildings that's just not there. >> most of your viewers are probably paying attention to the numbers of people who have died. and they're saying oh, it's high teens, low 20s, that's nothing compared to haiti, which is ridiculous. you and i mo those numbers are probably not even remotely accurate. they don't know thousand count. there's no communication with many part of this island. the suffering, how do you con

text lies that for people? people who are caught between life and death, they are struggling, they may not survive. these are the stupid deaths you always talk about. what is a humanitarian crisis. >> stupid death is a term that a doctor from doctors without borders coined like a child who dies because of a 25 cent antibiotic. >> for lack of an iv antibiotic or oral antibiotic. patients awaiting chemo, those things will cause deaths, so the numbers will go up. but the numbers are hardly the best metric for all those. >> appreciate your work. when we come back we'll go to washington where the resignation/firing of hhs

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we're going to have more in puerto rico coming up, but i want to turn to the big news out of washington, the resignation of tom price after days of underplaying his private jet use, saying yesterday he was going to reimburse the government, meaning the taxpayers, but then what that really meant was he was going to pay back for the cost of his seat, not actual cost of the fuel and the plane to go to places that he could have flown a commercial jet liner that cost $17,000 instead of a couple hundred dollars like a flight from washington to nashville or philadelphia when he could have taken a train for $72. one of the things that president trump said about tom price was he was a very good man.

well, turns out the president said that about a lot of people who end up leaving his administration. >> general flynn is a wonderful man. >> vines good man. >> he's a very fine man. >> joining me is walter shaab. walter, thanks for being with us. are you surprised at the resignation of tom price and surprised at the missteps along the way that price and the people around him seem to make saying that making all sorts of kprusz. >> i wish i was surprised, but unfortunately i'm not. once he started seeing the numbers grow and grow, i started thinking yesterday tore day

before that this was inevitable. i'm not sure we reached the bottom of the well to see how high that number is going to. the lack of transparency have been symptomatic of this administration, in fact this whole instance is symptom, not the problem. >> you really believe that this comes from the top, this isn't a tom price problem, that it is a presidential problem? >> make no mistake about it, tom price has a problem and his behavior was extraordinary. look at the devastation that surrounds you where you are right now, and his behavior showed he had absolutely no concept of public service. but i warned in january when i gave a speech, nor man richard was part of that event that we are facing a serious tone from the top problem with the president breaking the tradition of divesting his conflicting

assets, he's traveling regularly to his properties to give them free advertising. he wore his hat when he talked about recovery efforts. it's inevitable that kind of message is going to trickle down through the cabinet, and hopefully not, likely loaner that to really infect the administration at all levels unless the president himself changes the tone. >> richard, is this the end of plane gaite with other official? >> i todoubt it. nothing by way of adequate controls in this administration. in the bush administration, we had to sign off on charter plane travel, anything but commercial travel by presidential appointees, those requests came

through my office and we rarely granted them. whereas here we have a cabinet official traveling wherever they want on military aircraft and charter planes. we have the treasure secretary who is doing that. we have the epa administrator and apparently the secretary of interior may have gone out to speak to a hockey team owned bay gop adorn using these charter planes. there were white house staff apparently on some of these tips that tom price took, whether it's kellyanne conway or someone else, i want to know who in the white house is reviewing these matters. we had a tight control on it in the bush administration and the obama administration and it appears to be complete chaos in the ethics office in the trump white house. >> walter, when tom price said he was going to reimburse

taxpayers, is there any universe where that makes any sense? if a private jet costs $17,000, and the only reason that jet is going from point a to point b is because he wants it to, and he wants to have lunch with his son on top of that, does it make sense he would reimburse for the entire cost? >> if you look at the explanations accommodation out of the hhs when they were being questioned by reporters, they were completely out of touch with reality, referring to hurricanes when he's traveling to aspen and maine and philly, and talking about a lack of available flights when that is clearly not true. seems they were caught in the echo chamber where they had no idea how their words sounded outside the government. and i think that's really usually a very strong indicator of a tone problem.

richard's not kidding you when he talks about how strict he was in the bush house. i was at the office of government ethics and worked with richard and i saw how his counterparts in fact obama administration handled this. sure in history there have been isolated instances of misuse of government planes and other things, but this problem is metastasized in this administration. as richard pointed out, we're learning more and more people did this. i think we're not only going to learn that the price is higher than we thought, but we're going to find this is true in other areas as well. >> yeah. walter and richard, i appreciate both of you your experiences. thank you very much for talking about it and being with us. obawhen we come back, i tal to the mayor of puerto rico. she had tough words for the president for the assistant secretary of homeland security

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welcome back. car men cruz is the mayor of san juan. i talked to her in the last hour. she's been very vocal about trying to get attention here, about trying to get more aid here on the ground. and i want to play you part of that interview. you said you're mad as hell earlier today. tonight you're wearing a t-shirt that says help us, we are dying. that's really happening. that's not a met for. >> no, it'sment a met for. if you go also inside the island, it's very important that people know people are drinking

out of creeks. here in san juan you have people that are in buildings and they're sort of becoming kanld in their own buildings. old people, retired people just don't have any electricity. we've taken 37 people out in the last two days from retirement homes. some of them have been left to die there. they have no dialysis or nothing of the sort. so it is dying. >> how are you holding up? i mean, you've been working nonstop. >> my house got flooded. it goot cleaned out. everything inside is lost. i'm staying at the coliseum where we have the largest refugee station in all of puerto rico, 685 people. we have -- >> that's where you're staying. >> that's where i'm staying with my family. we're sleeping on cots. we're eating the same food that refugees are eating. and we're doing the best we can. and i'm getting whatever -- i'm

exhausted. i can tell you that. but you know what? i have to get the voice of our people out there. i lived in the united states for 12 years. i went to school there. i had my child there in pittsburg, pennsylvania. i know what the u.s. heart is all about. you know, you are intelligent, daring people. so i just don't understand why things have become so complicated and the logistics are so unsur mountable. >> i've got to say it hurts me so much to hear so many people on this island say to me and to reporters we're americans, we're americans. that they have to explain that as if we shouldn't know that. i mean, i just find that so -- i think it says something about the way people here feel about the way things have been handled. >> there's a lot of linked history. there is a lot of cross moving. there's people in orlando,

philadelphia, los angeles, houston. every time there is a problem, we are a kind of people that share our sorrows but also share our try rums and we just don't understand. and sorry, maybe i'm too tired. i get a little emotional, but we're dying here. we truly are dying here. and i keep saying it, sos. if anyone can hear us, you know, if mr. trump can hear us, let's just get it over with and get the ball rolling, you know. when you have to do an emergency tracheotomy, you're not concerned if what you're doing with is the actual correct and precise knife. >> you just want things done. >> you just want things done. sometimes you've got to be able to build the plane as you go along. i was supposed to go to a fema distribution center that is in -- that's about 30, 40 miles

from san juan. when there's one that's about 230 miles and the answer was, well, that's how the plan was done. well, you know the great plans of myself and men. things have to change. we've got to move fast. and frankly, we have to show the world that we can do it. and in that respect i want to thank all of you people from the news that have been doing such a great job in amp fieg our voices and making sure people know that we're here and that we count on you to get our voice out there. >> there's a lot of people counting on you. thanks vep for being with us. appreciate it. >> i hope everybody stays with cnn in the coming days. we're continuing our extensive reporting from all over puerto ricoment we're going to take a short break and more news ahead. we'll be right back. me at a tim. next question. odell. odell. can you repeat everything you just said? my livestream won't load. (blows whistle). technical foul. wrong sport. wrong network. see you need unlimited on verizon

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let's meet at a sleep number store. that's it for our two-hour broadcast from san juan tonight. we'll obviously be here through all the weekend. we'll bring you ac 360 monday night from puerto rico sl. time to turn things over to don lemon and cnn tonight. >> before you go, anderson, i just have a question for you. great coverage all day by the way. and you've been on the ground there. the president is insisting that everything is going great. what are you seeing there tonight? >> look, i think you talk to a lot of people and i don't think that's the adjective that they would use. there are people here who are tonight they're not watching this broadcast. they have no electricity. they're sitting in their dark homes. some of them don't have rooms. some of them are still in shelters. some of them are staying with friends. they've spent most of the day in lines trying to get