you are watching "new day." alisyn is in new york. we have insight into every part of this catastrophe. we have never seen a mass shooting like this. it is the deadliest in modern american history. the volume, the type of weapons, the positioning, the planning, all carried out by a mystery man with purely evil intentions. at least 59 people have lost their lives now. 527 injured. and the range of those injuries goes to the very severe. people are still fighting for their lives. we know that the gunman opened fire from the 32nd floor of the

mandalay bay resort just behind us. the hail of bullets targeting thousands of concert goers at an outdoor festival 500 yards away. we've never heard of this much gunfire for this long on this many innocent people. we've seen something else, frankly, that matters more. the evil of one countered by the love of many. last night, there was a truly poignant memorial for the victims. among those killed, people who had made the decision to give to others, teachers, nurse, police employees. so many more stories to be taken. all of them share the reality that their lives were taken by a coward. why this man decided to take his life by taking the lives of others, how he got the means to do it -- they are both questions that matter. and the police say that he the found an arsenal in this guy's hotel room. 42 guns so far. who knows what else they'll find. they also recovered thousands of rounds of ammo. they found explosive material in his car.

and at this point, the police are still trying to deal with why, what drove a man to become a monster? 64-year-old with no criminal past, no record or history that would suggest he would have known how to do this let alone get the things to do it. and, of course, what would have made his heart so filled with evil. president trump has been speaking about this situation, saying we're united in pain and grief. he will be here in las vegas tomorrow, he says. that will come after the president visits puerto rico today. millions of americans are there. and for them, it is not over. they are in the midst of a humanitarian crisis. we were there and we are going to show you the reality of recovery. so we have it all covered for you this morning. let's begin with jean casarez. she has been following every step of what matters in this story. jean? >> reporter: so important in this investigation is the state of mind of stephen paddock, the

intent. so much premeditation. his brother, eric, says he would never kill a bunch of people he didn't know. but the facts show anything but. [ automatic gunfire ] >> reporter: authorities are learning more about the gunman responsible for the las vegas massacre, 64-year-old stephen paddock. the retired accountant firing dozens of rounds on thousands of concert goers from two hotel windows he smashed on the 32nd floor at the mandalay bay. police searching floor by floor until they found paddock's room. this video shot by an nbc journalist staying at the hotel. paddock exchanged fire with police through his hotel room door, shooting one security guard in the leg. >> all units move back. >> breach, breach, breach. >> police say paddock took his

life before a s.w.a.t. team stormed the room, using explosives. police recovering an arsenal of 23 weapons from paddock's hotel room, including multiple rifles, some with scopes. police say he had been staying at the hotel since last thursday in a large suite. investigators also finding another 19 weapons at his home in nearby mesquite. >> additional firearms, some explosives and several thousand rounds of ammo, along with some electronic devices that we are evaluating that the point. >> reporter: investigators believe the guns were purchased legally. according to law enforcement, an initial report suggests at least one rifle was altered to function as an automatic weapon. a gun shop owner in utah is certain he sold a shotgun to paddock earlier this year. >> he didn't set off any of my alarms, anything that i felt like there's a problem in any way, shape or form with him.

he was a normal, everyday guy that walks into my door 50,000 times a day. >> reporter: police say paddock wasn't on their radar, with no criminal past, and believe he acted alone. his brother, eric paddock, left stunned by the carnage, telling cnn he never exhibited any violent tendencies or had any affiliations with any terror or hate dproops. >> he bought the machine guns and did this. he has never even drawn his gun, you know? i mean, it makes no sense. >> he did not own machine guns that i knew of. this is -- something just incredibly wrong happened to my brother. >> reporter: his brother says paddock was a successful real estate investor, who owned and rented several properties across multiple states. he also had an affinity for gambling, according to this couple who lived next door to paddock for two years in florida. >> he was a gambler and a

speculater. he told us that right up front since he was from vegas. did he a little online gambling and he also did it in vegas. >> reporter: the family has a troubled past. paddock's father, benjamin, was a convicted bank robber, who escaped from prison in the late '60s and was on the fbi's most wanted list. neighbors, shocked by the news, some even describing him as a gentle giant. >> you wouldn't recognize him as being anything out of the norm. >> reporter: search warrants have been executed at his hotel room, at his home in mesquite, nevada, and property in reno, nevada. we don't know everything they collected, the entire inventory. chris, at the very last press conference, late last night, we finally learned there was a computer in that hotel room. forensic investigators will be combing for answers to just understand why he did what he did. >> they can learn a lot and can learn it quickly. jean, thank you very much.

let's discuss the latest on the investigation with cnn analyst james gagliono. good to have you here. thank you very much. outstanding issues, one, why haven't they called this terror? let's shorthand that. they haven't because they have to know why he did this and be able to ascribe some kind of political purpose or agenda to it. we don't know yet. that's why they're not there. in terms of acquiring the means, 42 weapons, ammonium nitrate. how do you do that and go undetected? >> remember, chris, each weapon has akin to what's a fingerprint on it. there's a serial number on there. they can be traced and tracked. i am confident that's what's going on right now, where and how he accrued these weapons. were they accrued over a 40-year period because he was a 64-year-old gentleman? could have started buying his weapons when he was 16 years old. law enforcement is looking at it like this. the weapons that were modified,

where did he get those, the automatic weapons? >> those are two big variables. if he modified them it goes who taught him to you do that. but if they were automatic you have to have a special license or permit, even the most lax state you have to have a federal permit to get a lot of that stuff or you buy it on the black market. >> reports out now were that there were two tripods found in the room, two shooting positions that put together a cone of fire, a killing field, if you will. tripods are not typically used for a 308. police recover aid 308. you're talking about an m-16 or belt-fed type weapon. >> military-grade stuff. >> typically other weapons, m-16 or could have a bipod or even a three-way could have a bipod on it. he literally set up two shooting positions, moved back and forth through the two shooting positions, as much chaos as

possible and kill as many people as possible. >> how do you know how to do that, set up something to make something automatic if it's not already, and set up two positions and know about high ground and a cone of death or funnel effect? where did he get that? no military background. >> from the premeditation standpoint -- part of this is speculative. we know that the concert was announced in february. which would have given him time, if he had a particular grievance with the crowd there or whatever. we know that that was in february. gave him some time. we also know that he probably asked for that room, having that downward view of the concert area. and that doesn't raise suspicions on its face. chris you walk in and say i want a room so i can watch the concert from upstairs. then to bring the weapons upstairs -- this is not something you throw anyway backpack. couple of theories and thoughts. i'm sure this would will be picked up on video. he could have had them in a golf bag. a lot of weapons would have collapsed into smaller pieces, put them in a rolling duffle, so

he wasn't struggling with it or brought it up in several waves. >> no place in the world watches people like they do in las vegas. but it's what they are looking for. this is not what they were trying to identify as a threat. will that change? we'll unpack more and as we learn more, we will. now to alex marquardt, who joins us right now. he has taken us through the police side but something you have to remember in this situation. one man was a monster, but there were so many on the ground who did so much to change the situation for the better. and that's a big part of the story. alex, you've got that for us. >> reporter: i do, chris. you were just talking about the vantage position from the mandalay bay. he had an incredible view of that entire concert venue. one of the country music stars who was there that night on the ground, as people were falling, said it was like shooting fish in a barrel. we are out here shall, outside the sheriff's office.

we are learning more about how this horrible tragedy took place, about the background of the shooter. but we are also learning about how, in those incredible, dark moments how there were so many great human elements, people helping each other, coming to rescue each other as people fell around them. when the first gunshots rang out, concert goers didn't realize what they were. >> just sounded like fireworks. almost fake at the beginning. [ bleep ] >> reporter: chaos erupting as country music fans tried to find cover from the hail of bullets. >> what's going on out there? >> reporter: brian hopkins hid in a backstage freezer after running from the gunfire. >> we see a guy right in front of us goes down, another person goes down. i turn, bang, bang. two girls go down behind us. i grab the two girls standing in front of me and grab them and took them with me. >> reporter: anthony rabone,

off-duty paramedic, sprang into action to save his brother. >> reporter: the real moment i realized twats gunshots when i heard my brother say i got hit. and i turned around and i saw him coughing up blood. >> reporter: using a piece of plastic and some band-aids to cover his chest wound. sonny melton grabbed his wife, heather, and was ushering her to safety when he was shot in the back. he died trying to save her. >> most people started scattering and climbed the fence. i had to stay with my buddy. >> reporter: mike kronk rushed to save his friend, shot three times in the chest. >> we got him over the fence and slid him under a stage so we were safe. >> reporter: vanessa, an off-duty nurse, initially ran for cover as well. then her training kicked in and she ran back into harm's way. >> we went back because i'm a nurse and i just felt that i had to. so i went to three different scenes. by the time i got to the third

one, there were just dead bodies. >> reporter: addison short was shot in the leg while trying to get away. a stranger came to her aid. >> and so i dove under this bar to get cover and this guy helped me grab my foot because it was just gushing out blood everywhere. i just want to -- if the guy that helped me is watching, i really just want to tell him how grateful i am for basically saving my life. >> reporter: addison says she never got the man's name. amid all the blood shed, countless stories of heroism coming to light. >> there were so many people, just normal citizens. doctors, cops, paramedics, nurses, just off duty. everyone is just communicating and working together. it was completely horrible, but it was absolutely mazing to see all the people come together. >> reporter: chris, you have been asking your guests whether this should be considered an act of terrorism. the sheriff has repeatedly been

getting that question. they have to wait to see what the motivation of the shooter was. the white house, of course, has also been getting this question. yesterday they said because this is an ongoing investigation it is premature to weigh in on something like that before the facts are established. neither local authorities nor the white house calling the biggest massacre in modern u.s. history an act of domestic terrorism. chris? >> and, look, we understand why that's frustrating for people. they also see terror and that label giving gravity to how wrong something is. without a trial and no clear connection to a larger organization, it becomes less important for the investigators. alex, thank you very much. stay on that reporting. we'll have you back. joining us now, those who survived. they are brothers-in-law. they are brothers in a new way after this.

welcome. i know everything is coming at you a million miles an hour. who expects to live through something like this? when you think back to what you made it through, how are you feeling about it this morning? >> you know, it's a little over 24 hours now since the incident. and starting to get to that point where it's starting to sink in a little bit more of what's actually happened. the last 24 hours, i've kind of been in a haze, dark haze of trying to figure out and process the information. you see so much and you go through so much, trying to get out of there. and it's traumatic. in every sense of the way. and just to be able to say that we survived this is pretty incredible in itself. >> you guys are okay. everybody you were with. everybody you knew, madison, did they get out of there? >> yes, they did. >> thank god for that. >> i was talking to one of the people that was there and got out. he said it just hit me. there was somebody who was trying to kill me in that place. doesn't know me, doesn't know

any of us, was trying to kill me. how do you handle that part of this? >> when you put it in those term s, i'm with that guy. i didn't think of it that way. when the bullets started soaring over us, you want to find who you're with, your loved ones, help anybody immediate right by you and just get out. obviously you want to live to see the next day. to think about it that way, kind of puts it into a new perspective of somebody is trying to murder me. it hits close to home. and like we were talking about before, we're going to question going to concerts from now on. we're going to question being in open spaces this is a life-changing moment for all of us, anyone there, people injured, even the families. my sister was shaken up by the

incident. i know my parents were. it's amazing we were able to get out, uninjured and safe. >> and you have to process the good part of it as well, that you did get out. young, beautiful guys. you've got your whole lives in front of you. that's a reality. that's probably a little bit more meaningful than it was before going to the concert. an aspect of this that is important is that you were together, right? some of were you at the concession stand. madison, take me through that, in terms of not being -- not knowing where the rest of your loved ones were, getting back to together. take me through that. >> my wife and i, his sister, were in the background. we were sitting down in the grass. we were tired. it was the last day of the concert. we were sitting down in the back, watching from the back, looking at the large projector on the screen. he had gone up with some of our other family members. pretty much 100 yards away from the stage.

so when the first shots rang out we didn't think about it. we thought it was fireworks, generator, something like that. people started to run. i grabbed my wife and started to run and then we realized we weren't with him. we started to walk swiftly toward the exit, hoping we would see him through the crowd. we didn't end up getting him. we ended up going into the tropicana and finding shelter in there. we were able to get ahold of him on the phone and met with him at the front entrance of the tropicana. >> reporter: what was that phone call like for you? >> it was incredible. at that point i was with my aunt, my cousin and his girlfriend. and it was the same thing. we had been seeing accounts of people saying we just thought it was fire works. first three pops sounded like somebody lighting up some firecrackers, somebody being stupid. you didn't see anybody react in a scared way at that point. for us, it was when aldean

decided to book it offstage, that's when we all knew it was serious and we hit the floor. again, like i said, you hear from a lot of people. we had no idea where it was coming from. it sounded like multiple shooters the way the gun was rattling off. we didn't know if he was trying to climb over the gate to get to the stage. that's where the majority of people were standing. so, everybody everyone at that point had just fallen to the floor, get as low as you possibly can. i look over and see my cousin, he was shielding his girlfriend. he laid on top of her. i was with -- like i said, i was with my aunt as well. i turned around and found her. i'll never forget the look in her eyes. it was the look of, are we about to die? is this it? and at that moment, it was just, we need to get out of here. we need to do what we can. we were surrounded by a group of young ladies as well, who i didn't end up knowing their names until hours later. but, you know, when we hit the floor, i was on top of them.

i got my aunt and everyone kind of started running at the same time. once i saw that, you know, you don't just -- you're not just dealing with the danger of the shooting at this point but the danger of getting trampled on. you have these females with you who are petite. and the last thing you want to see them -- you don't want to see them getting run over, stomped on. at that point, everyone is trying to get out. so i kind of said just wait a second. wait a second. wait a second. i didn't know we were being sniped. so we were sitting there. and i waited a few seconds and i grabbed them and said okay now. let's go. when i saw there was kind of enough space to go. and we were able to start going. at that point, there was no gunfire yet. presumably, i think he was reloading. and a few seconds in to us trying to get away, you could hear him start rattling off again. at that point i saw house of blues tent. it was a bar that was covered.

it wasn't necessarily a tent. it was like a solid cover. i grabbed those girls i was with, they grabbed my hands and i shoved them into that tent area just to get cover. like i said, we didn't know where the shooting was coming from. we went in there. i turned around and looked, couldn't see my aunt, my cousin and his girlfriend. they had decided to go a different direction. and that was tough in itself, not knowing where they were going go, if they were going to be okay. and in that tent you have people just crumbled with fear. they were laying there, they were crying. they didn't know what to do. they were frozen. and it was just a matter of do we sit here like sitting ducks? we didn't know, like i said, if the shooter was going to try to come in. me and a couple of other guys were just yelling, get out. get out. get to the back. get to the exit. that's where everyone started going. we found the back street back there. >> you made it out. >> made it out. >> that's what matters. you'll have a realization of all

kinds of things you didn't have to contemplate before. you have a realization of the blessings in your lives as well. you've got each other. you made it through this. for you two, and your family, your loved ones, life goes on. that matters just as much as what you had to make it through to get to this point. hey, i'm so happy to meet you. thank you for getting people out of there and doing your best. all right, fellows? thank you for telling us this story. it matters. it matters for people to know that people made it through. life goes on. thank you. up next, i'm going to talk to a man who was staying just a few doors down from this mass murderer. what he says happened when police stormed his room. because, remember, the response, the timing, what it took, what these guys had to take on all matters. and we're going to keep telling you about the people who lost their lives. they are who matter most. please, stay with us.

♪ can i kick it? ♪ yes you can ♪ can i kick it? ♪ yes you can ♪ can i kick it? ♪ yes you can ♪ well i'm gone

it's a warm blanket.

it's a bottle of clean water. it's a roof and a bed. it's knowing someone cares. it's feeling safe. it's a today that's better than yesterday. every dollar you can spare helps so much more than you can imagine. please donate now to help people affected by hurricane harvey. your help is urgently needed. 59 lives stolen by one man. 527 injured.

joining us now, this man was staying just down the hall from the killer at the mandalay resort. and we have a friend of angela gomez. and we will learn more about what was lost when angela left this earth. brad, you're asleep. it's noisy. >> trying to sleep, yeah. >> what happens? >> i was trying to sleep. i finally got to sleep before the last performer got on and then i'm just kind of tossing and turning and start hearing loud noises. i figured it was just the concert. so i'm just laying there and then two police officers with their pistols and flashlights come barging in the room and say we've got to go right now. >> they were telling you. did it register that they were in there to help you get out? >> i thought i had done something wrong. i'm like there's no way i did anything wrong.

so, yeah, i thought that. then i hopped up. i had to put some shorts on. i didn't have my phone or wallet or anything on me, obviously. and they said we have to go right now. you have to leave right now. >> did they tell you why? >> no. in all the confusion, i don't think i really understand what was going on. i said wait, let me get a shirt at least. i got my shirt and then got right into the hallway and there was one officer with his ar going down the hallway and another with a shotgun right next to my door. it looked like providing cover. and they told me to get out and hug the wall and run as fast as i could to the elevator bay. >> by the time you get down there, had you heard anything to that point? you were able to get out before anything happened? >> yeah. nothing happened to me. five or six other folks were huddled in

>> i think it was gunfire. it was definitely stirring around. >> when you realized what it was about, with those people in that elevator, what were you telling each other? >> there was a family there with a 4-year-old little boy. i tried to calm him and look at him with -- keep him happy. tell him everything is okay. >> what were you telling yourself? >> trying to remain calm and trying to make sure i was staying safe basically. >> it's impossible to think what was happening down the hall from you. what do you tell yourself? >> i saw the little boy and thought about my own daughter

and told myself don't risk it. just get out as fast as you can, when you can. >> veronica, we know people didn't get to leave that concert that night. they have to be remembered and we have to know who was lost. angie gomez was one of them. you knew each other for a long time. tell us about your friend. >> hi. yeah. i've known angela since i was 12 years old, for eight years. she is just a sweetheart, definitely. never would have expected this to happen to her. she is a natural caregiver. she was studying to be a nurse. very family oriented. >> i'm looking at you two, ver on icca.

boy, you could be sisters. i know you believe you shared a heart with her and she had just gotten into a nursing program. she had her whole life in front of her. what did she want for her life? what were her dreams? >> just wanted a regular normal life. her boyfriend and her had something straight out of the movies. we always joked around they would be the first of us to get married. i see her in ten years just typical white picket fence family, living her best life. and i know that she had the time of her life this weekend. and just knowing that her last weekend was spent doing what -- something she loved and being

with the love of her life is -- i mean, i'm okay with that rather than something else. >> i know you start aid go fund me page and you want to help the family. you've raise aid lot of money now. it's close to $50,000. what does that mean to her family? >> honestly, it's amazing. we're all just in shock that, you know, it's had this much of an outpour of people. riverside is an amazing community, you know. they've always helped each other, helped one another when families have needed this. and i'm just so in awe of all of the donations. our original plan was just $10,000. we achieved that in three hours only. the fact that it's almost at $50,000 is unbelievable.

i know that her family wants to start a foundation with everything that is left over from the money. it's just amazing. >> that's important for people know. they want to help others with the money and it was really big hearted of you to try to help them make their daughter's life matter even more than it did. so that even though she's gone, people will be benefitted in her name. i'm sorry for your loss. >> thank you. >> i hope you're okay going forward. please, send our best and our condolences to the family. >> i'm glad you got out of there and listened to the first responders and i know you're dying to go see your daughter. >> yeah. >> enjoy your life going forward. that's the biggest lesson. thank you for being with us. appreciate it. alisyn, we'll keep focusing on the stories of people who made it through and help others to do the same and the lives that are lost. those are the lives that matter most. it took one man to ruin all these other lives. he matters the least in this

situation. >> chris, thank you very much for all of the reporting from there. we'll be back to you in a minute meanwhile, president trump is facing a major leadership test with these two big crises on his hands. what's going on inside the white house during all of this? that's ahead as we remember the lives lost in the tragedy in las vegas.

president trump facing a major leadership test. in just minutes, the president will head to puerto rico to tour the storm-ravaged island and tomorrow he heads to las vegas, following the massacre there. let's talk about how he will do it all with our cnn political analysts, david gregory and maggie haberman. maggie, let me start with you. these two national catastrophes. in puerto rico, aid not getting fast enough, according to people on the ground. and then the massacre in las vegas. >> the white house is very aware that this is a major leadership test this week for the president. a president for whom the rhythm of grievance and the rhythm of disasters has not always come --

i would say almost never has come naturally. they're more concerned about the trip to puerto rico today than they are about the trip to las vegas tomorrow. las vegas, he is expected to be surrounded by law enforcement. puerto rico, i think, will pose a different challenge, especially after his weekend twitter attack on the san juan mayor. what they're trying to convince him to do is stay focused on thanking the first responders, who are helping from outside and the first responders who are there on the ground in puerto rico in the first place. we will see if the president is able to maintain that. as we know, he has often had troubles sticking to a script, especially on these longer days. he did do well, or at least was perceived as doing well after the hurricanes in texas and in florida. and he's going to have to really call on that spirit and muster some of that on this trip today. >> david, let's just remind people about what happened this weekend, where the president did go after the mayor of san juan, who had, on our show, made this sort of passionate plea that aid was not get tlg soon enough and that people were dying.

and the president responded by saying such poor leadership ability by the mayor of san juan and others in puerto rico who are not able to get their workers to help. they want everything to be done for them when it should be a community effort. 10,000 federal workers now on the island doing a fantastic job. the mayor of puerto rico will be at these hearings. this could be awkward. >> yeah. look, i don't understand why the president would attack someone who is on the ground, trying to deal with disaster. at the very least, if you think that a leader is off base, give them the benefit of the doubt because they're dealing with so much. they're dealing with a crisis there. they've got so much on their plate. so, that's not him. he tends to attack anyone who attacks him. look, whether it's puerto rico and then in las vegas, these are moments that you don't plan for. the presidency is not something that donald trump planned for. you really have to get outside of yourself. in the case of puerto rico, it is to insist upon what is being done for the island.

how much more has to be done and he represents not just himself, he represents the presidency. people look to the president of the united states as someone who is going to be able to help. who can martial resources in a way no one else can. if your government can't look after you, who else can? not all the private aid, not pitbull's private jet. those are incredible acts of kindness but the federal government has an ability to really make a huge difference. he has to be able to communicate that. in terms of puerto rico and las vegas. >> let's talk about las vegas. maggie, obviously, there's this apocalypse that has happened there and all sorts of people who have connections to las vegas, like jimmy kimmel, who grew up there. he made his own emotional statement about it last night. of course, what the government and congress can do. let's listen to this.

>> who are we are again in the aftermath of another terrible, insplikable, shocking, painful tragedy in las vegas, which happens to be my hometown. there's probably no way to ever know why a human being would do something like this to other human beings at a concert. it's a kind of thing that makes you want to throw up or give up. it's too much to even process. >> what do you think the president's phone will be? >> everything that jimmy kimmel said is correct about this, convulsive and how terrible it is. i think the president will try to stay away from -- or at least has been advised to stay away from the discussion of gun control which is where you start to see the discussion move. you didn't see it right away, right after the shootings. as the death toll is becoming clearer, but is he being advised

to be presidential, to be loftier, to be above a larger debate. that said while he might be able to do that wednesday and he might be able to succeed in doing that for the day, he's not going to be able to do that forever. there is going to be a larger debate about gun control. this is a president who has taken various positions on the issue of gun control over the years, as he has on most other issues. a lot of his sporters wonder if he will adhere to what was pretty strict support for the second amendment during 2016. remember, the nra was one of his biggest outside supporters, $30 million on his candidacy in 2016. how he responds to this is going to be very telling. >> one thing, before you respond, david, axios has an article in which they quote steve bannon that if the president were to somehow move forward fighting gun violence through gun control, steve bannon is quoted as saying impossible. that would be the end of everything, meaning support from

the base. >> that's an incredibly difficult area for him. i'll come back to that in a second. i want to pull back. whether you think about the oklahoma city bombing, which killed 168 people, including those children in the daycare center, or you think about 9/11, the response by the president at that time very much defined their presidencies. for bill clinton, it helped him overcome the loss of the congressional elections in 1994. sent him on a different heading. for president bush, of course, it defined his presidency. there would be other things, the war in iraq, et cetera, that would define it. that result in the face of that tragedy and that attack. donald trump faces that moment. one he's not accustomed to as a political person but one he has to absorb as a way to kind of bring people together. >> the president has just put out his first tweet in 24 hours. this is what he's thinking about this morning.

i'm so proud of our great country. god bless america. okay. i think we can all get behind that. >> out of something that is so difficult to process at this stage, as jimmy kimmel was saying, these stories we're telling this morning on the air really highlight what we do for each other when something awful happens. i think you saw that on the ground in las vegas. there will be more space for him to comment more and say more. on the issue of -- i'll give it back. >> are they giving you the hard wrap in your ear like they are me? >> yes. >> okay. stay tuned. david will be back at some point to finish that thought. maggie, thank you. david, thank you. let's go to chris, who is on the ground for us in las vegas with all of the stories in the past 24 hours. chris? what we saw here in las

vegas is people stepping up to help one another after an evil act. we just came from puerto rico. when the president gets on the ground there, is he going to see a reality the likes of which he has never seen before. he will also see a test of the proposition he just tweeted. what is it that makes us proud about being americans? it is our diversity and our ability to come together in a time of need. that has never been needed more than what you're going to see next. we will take you to puerto rico and show you what we saw on the ground and heard from the people there, who are in desperate need. and here, from las vegas, we'll continue to show you the lives that were stolen here in las vegas. please, take a look. is this a phone?

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you get up to 5 lines of talk and text at no extra cost. so all you pay for is data. see how much you can save. choose by the gig or unlimited. xfinity mobile. a new kind of network designed to save you money. call, visit, or go to xfinitymobile.com. in just minutes, president trump is going to head to hurricane-ravaged puerto rico. the president will get his first look at the actual devastation. he is going to meet, hopefully for the first time, with the people who are actually living in what is a hell there. the island is in shambles. and what you will see is not the worst of it. it's what people are feeling, what they don't have, what you

can't see. no food, no water, no power. there's a new phrase on that island. [ speaking foreign language ] water and light. or water and power. the need is so great. the one man they're looking to will arrive there today. here is what we're told and here is what we saw about the reality of the recovery. [ speaking foreign language ] >> reporter: he wants to tell you directly, his house was destroyed. now they have nothing. these kids' smiles betray the obvious. everything is gone. and there's another obvious truth here just 15 minutes from the capital of san juan. there is not enough help. so you still don't have the help you need and you don't know when you're going to get it? >> no. >> reporter: she says no one has the answer for where to get

help. they're trying to move back in to this muddy mess. the whole top floor is a death trap. they say they have no choice. this is all that's left of the kids' toys. like everyone we meet on the island, they're making the best of it. houses like this were filled with water for days. here is a picture. everywhere you go, what was inside is now outside. streets, too often a maze of downed power lines and trees. there is progress. cars, traffic, lines for gas are still hours long. but you can buy as much as you can carry, if you have cash. some fast food is open, as is a pharmaciy, with people waiting for essentials. but a reminder of the despair is always near. soccer field now a rancid dump where we're told rats the size of cats come at night. but we see no government

vehicles, no word of fema or any other agency bringing help. this was the closest thing we saw. [ >> the voice tells you where to go to file a fema claim and wishes you well. most of the towers are down and look like this. if you are not within earshot of the speaker. >> reporter: this is where the water was. they have been cleaning and gathering what they can, but as for help coming? he says all he's heard are rumors. >> nobody has come here yet? >>. [ speaking spanish ] >> he says he wants to provide

for his community but can't get power and water. [ speaking spanish ] >> he says we are the closest thing to outside help he's seen. two weeks in, that's almost two much to take. >> obviously we thought we were going to be anchoring the show from puerto rico when the president got there and that became impossible because of what we have been dealing with here in las vegas, but we know two things for sure. the first responders are there and there in significant numbers and working their butts off, and any criticism does not go towards the efforts of the first responders on the ground. the relief needed is not getting to the people who need it most,

not because people don't want to help them. that has never been the issue. it's just not getting done. logistics, duh sreugs ivisions government, and that's what is paying the price. >> this is what is so vexing about covering the story and to have folks like you and other members of the team on the ground, because the discrepancy, they are touting their success and then when we hear the people on the ground who say it has been two weeks and we have not gotten food -- >> but both of true. both are true. if i don't have a cell phone, i don't know that. if you have not told me how to get there and i don't have a car, it's no help to me. both things remain the true and

the reality is the same. >> chris, we will be back with you in a second. this is the only 11 one trauma center in nevada, how doctor's training there helped them handle the kau tras trcata next.

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when shots rang out in las vegas the doctors at the state's only level one trauma section all jumped into action. joining us is the trauma medical director of the university medical center. thank you so much for taking the time for us this morning. can you bring us back to the moment when you heard a disaster

was unfolding and victims were headed in your direction? >> it was shortly after the first shots rang out, and we activated our disaster plan, and we were able to bring in dozens of teams of doctors, and or crews, and nurses and technicians and so north. once the patients arrived, it was opening up additional new wards within the hospital to get the patients into beds and continue their care. >> doctor, we understand you have, we think, two disaster drills a year where you prepare for the unthinkable. do you credit those for why you were able to save so many people? >> no question that played into it. the whole county exercises twice a year, so from command and control all the way down to in

hospital medicine, all of those scenes are rehearsed each year, and there's no question that contributed to the favorable response here. >> you thrilled in the past on if something happened at a big concert venue, which is what ended up happening. how similar was the drill to the real life catastrophe? >> i believe it was cal in this case we had anticipated something like this could happen some day and we were prepared for it. >> could you prepare for the idea that you would be seeing hundreds and hundreds of gunshot

wounds? >> we considered that was a possibility here, the same we considered an airline crash is a possibility or a terrorism attack is a possibility. those are all things that we drill for. >> so the patients in your hospital today and it came in yesterday, and can you tell us what condition they're in? do you still have people in critical condition there? >> yes -- >> your job -- you can take that peeper if you need to go, that message that you need to read. >> that's okay. >> tell us about the conditions there at the patients? >> a quarter of patience are in critical but stable condition and most have been downgraded from serious to stable. >> that's really good news. obviously all of your training and your calm and collectiveness in the face of this catastrophe

saved lives. >> thank you, and glad i could be here. we're following a lot of news, so let's get right to. >> announcer: this is cnn breaking news. to our viewers in the united states and pb add the world, you are watching "new day." it's tuesday, october 3rd. i am in the east and alisyn is in new york. we are looking at the deadliest mass shooting in modern american history. we know 59 people have lost their lives. 527 have been injured. a murderer opened fire from a 32nd floor window at the man duh lay bay behind us.