>> announcer: the following is a cnn special report. he was the party prince. >> he was photographed incessantly in one nightclub after another. >> who rebelled against royalty. >> he decided he might leave the royal family. >> haunted by his mother's death. >> it destabilized him, caused chaos, fears. >> he struggled to find his way. >> being royal for harry was a burden and a curse. >> she's an american actress. >> i was like, i'm going to have to up my game. >> unlike any royal bride

before. >> go back a few generations and everything about meghan markle disqualifies her from marrying harry. >> the queen made an exception and broke from royal protocol. >> do you see any scenario by which harry and meghan overshadow kate and william? >> it was my first thought. >> and modernize the monarchy. >> the world's view of the british monarchy will probably be determined more by harry and meghan than by william and kate. certainly than charles and camilla. >> tonight, "a royal match: harry and meghan." >> i never even heard about her until this friend said meghan markle.

i said, right, give me a bit of background. >> it is july 2016 in london when britain's most eligible bachelor, prince harry, is set up on a blind date. >> it was definitely a setup. it was a blind date. >> i was beautifully surprised when i walked into that room and saw her. she was sitting there. i said, i have to up my game. >> harry ups his game. and they begin a whirlwind romance. soon they're vacationing together in botswana, africa. >> we camped out together under the stars for five days out there, which was absolutely fantastic. >> in the months that follow, they date long distance, meeting up in london and toronto where meghan, an actress, is filming her tv show, "suits." >> we can get it out of the way

i'm not interested. >> the whole time, keeping their relationship a secret. >> when they first met, nobody knew about it. they are such a charismatic couple. >> penny juner wrote a biography about harry. >> they kept this relationship quiet. >> which itself is impressive. >> it is impressive. the great fear was always going to be the intrusion of the press because that is what had killed two previous long term relationships. >> relationships with actress cressida bonas and his first love, chelsea davy. >> chelsea had the most horrible experience, photographers would call out names, bitch, whore, trying to get a reaction from her. i guess she looked at all this and said, do i want this for my life? >> just before he met meghan, the month before, we talked about his private life at the time. >> harry tells the royal

correspondent for britain's "sunday times" about a, quote, massive paranoia he feels in finding a girlfriend. >> harry's great fear was unless he had enough time to get to know someone, if that relationship prematurely became public, they would be absolutely swamped with media interest and that would change the dynamic of his relationship. >> and what happened to his mother is never far from his mind. >> harry and his brother still feel that the paparazzi and press intrusion were certainly partly responsible for his mother's death, and thought, why would anyone want to put up with this for me? >> harry wants to keep his relationship with meghan private as long as he can. but just four months after that first date the news is out. and the paparazzi pounce once again. >> there was a photographer who got inside meghan's house in toronto, the paparazzi were camping on her mother's front

lawn and following and harassing all members of her family. anybody, really, who knew her. >> despite starring in a tv show, meghan is relatively unknown. now the british press wants to know who she is and if she's fit for the royal family. >> she was a woman who has been married and people are fascinated by the fact that she was divorced, people were fascinated by her background, her acting, a career woman, how would that work, being someone in the royal family? that's not what we've seen before. >> they also have not seen someone biracial dating a member of the royal family. and some of the conversation is blatantly racist. >> there was one newspaper headline saying, "straight out of compton," suggesting she was from a gang-ridden neighborhood. >> a journalist recently wrote a book about race, identity, and belonging in britain. >> harry would be dropping around for tea in gangland, which was clearly racially loaded.

>> another issue exploded which was the number of horrific social media racist comments that began to flood in from the darkest, vilest corners of the internet. >> the royal family responds in unprecedented fashion with prince harry's team releasing a statement confronting the, quote, abuse and harassment meghan is facing. >> very unusual for a statement to come out. >> no one understands this better than dickie arbiter. he was press secretary at the palace for 12 years. >> he made the point, this is not a game. it's not a game. it's people's lives. and he was very angry. and it was a sort of "back off" reminder of what they did to his mother. >> why is it that you think that meghan's upbringing, her race, why did that garner so much attention? >> in the past, members of the royal family, princes, would

have married princesses. when harry's father prince charles was looking for a wife, it is also a requirement that a wife should be a virgin, and a member of the church of england. >> you just go back a few generations in the royal family, and everything that you can say about meghan markle disqualifies her from marrying harry. >> kate coyne is the executive editor of "people" magazine. >> this is precisely why you had edward abdicating his throne so that he could mary a divorcee. margaret was in love with a divorced man and was not allowed to marry him. >> was charles and diana's marriage a wake-up call that you can try to have somebody perfect but it has to be chemistry and the person has to have the freedom to marry who they want? >> i think it was a lesson that they've learned. >> harry is desperate for history not to repeat itself. and he's anxious to protect meghan. >> harry's statement was the most romantic thing a member of

the royal family has ever done. and i think engagement watch was on from that moment. it was, let's wait for the ring. >> the ring comes in november 2017. >> prince harry has announced his wedding engagement to american actress meghan markle. >> and the royal family welcomes meghan with open arms. >> the queen made an exception and broke from royal protocol and invited meghan to spend christmas with the royal family and the queen. that's the first time a royal fiance has ever done that before marrying into the royal family. >> a powerful sign that the monarchy is modernizing and changing. >> the royal family is trying to be more in line with society and the queen wants her grandson to be happy. >> that happiness is something harry has been searching for most of his life. when we come back, the

moment that changes everything. >> he didn't really deal with what life without her meant. it destabilized him and caused chaos for years. i've been making blades here at gillette for 20 years. i bet i'm the first blade maker you've ever met. there's a lot of innovation that goes into making our thinnest longest lasting blades on the market. precision machinery and high-quality materials september 15th, 1984. prince henry charles albert

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(bell ring) september 15th, 1984. prince henry charles albert

david is born. >> harry came into the world very different from his brother, who is heralded as next in line to the throne of england. but harry was the spare. >> paul burrell was princess diana's butler. >> so all through harry's formative years, he always knew he was second. >> he was always referred to as the spare. just always second best. and i think that had a profound effect on harry. >> his childhood is also impacted by his parents' marital troubles. >> harry grew up in a very tricky household. the prince and princess were never happy together in a marriage that had failed before it even began. >> i remember the times when diana was shut away and quiet or crying, and the boys would write

little messages, please don't cry, mummy, and they would put it under the door. >> when charles and diana divorce, it hits harry hard. then one year later, his mother is killed. harry is just 12 years old. >> this incredibly loving figure who had given him so much warmth and comfort in what was a very difficult childhood and extraordinary upbringing was suddenly gone. >> i remember harry coming back to kensington palace shortly after the funeral. he ran down the corridor and flung himself into my arms and cried. and his tears wet my shirt through. he was devastated. >> harry later admits to itv he has deep regrets about his final phone call with his mother.

>> i can't really necessarily remember what i said but all i do remember is probably, you know, regretting for the rest of my life how short the phone call was. if i had known that was the last time i was going to speak to my mother, the things i would have said to her. looking back on it now, it's incredibly hard. i have to sort of deal with that for the rest of my life. >> guilt and grief he never expresses at the time. >> i think it was a classic case of don't let yourself think about your mum and the grief and the hurt that comes with it, because it's never going to bring her back and it's only going to make you more sad. people deal with grief in different ways. and my way of dealing with it was by just basically shutting it out, locking it out. >> prince harry arrives here, at eton, the prestigious boys' boarding school, the year after his mother's death. although he moves into the same house as his brother william, harry reportedly struggles academically and is miserable.

>> diana always said she never wanted harry to go to eton because he would be compared to his brother's success. and she thought this would be the undoing of harry's confidence. >> prince harry said that he decided that he was going to be a bad boy. >> journalist angela levin interviewed harry last year at kensington palace. >> so the reason he didn't do well there was partly his fault, it was deliberate. >> in 2002, headlines emerge of harry's drinking and marijuana use. for the first time, harry is facing the public pressure that comes with his famous family. did it seem to brits that it was

more than just typically teenage antics? >> you know, teenagers do drink too much, they behave badly, it's all part of the growing-up process. but i personally worried there was something deeper, a touch of self-medication going on. >> after graduating from eton, harry escapes to africa during his gap year for humanitarian work. >> it was an escape from the heavy duty world of royalty, always being watched, always being photographed. he could be very ordinary. >> he spends two months with children in need and others whose parents die from aids. >> he saw there were holes in their lives, absolutely he saw in them something he felt was missing in his life, care, love, and attention, the loss of his mother. >> harry not only falls in love with the children and the country.

he begins a serious romance with a wealthy girl from southern africa, chelsea davy. >> she's very free spirited, not someone who felt bound by royal protocol and tradition and also shared his love of africa. the two of them traveled extensively through africa together. >> chelsea remains a constant in harry's life for years to come. >> she also came into his life at a time when he was missing that female figure to support him. i think chelsea did that, and understood him, and she could understand that he had been through a very difficult time and was still going through a very hard time. >> a very hard time that harry struggles to overcome. when we come back -- >> prince harry got so low that he decided at one point that he might leave the royal family. >> and then meghan's markle struggle with her biracial identity. >> she has heard the names her mother has been called and she's well aware that that is happening for one reason only, it's the color of her mom's skin.

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and beverly hills. and meghan markle's childhood in l.a. was not that. >> born in 1981, she is the only child of doria raglan and thomas markle. >> meghan's father was a lighting director for a number of shows in the area. he eventually became the director of photography of "married with children." that was the sort of behind the scenes, less glamorous side of hollywood. >> meghan recounts spending time with her father on the set. >> i grew up on the set after school every day for ten years i was there. it's a very perverse place for a little girl who went to catholic school, no less, to grow up. >> meghan certainly had every reason to be dazzled by tv, film, the whole on-camera

experience, from a very young age, because she grew up around it. >> we all knew she wanted to be an actress. >> christine knudsen is meghan's former teacher. >> she was in the musicals. she was in the plays. she sparkled when she got onstage. she loved it. >> meghan struggles with her biracial identity. >> she was grappling with her identity and trying to understand who she was. her father was white. her mother was black. she says when she would fill out forms there wasn't always a bubble that fit her to fill in. she didn't want to circle the one that was implying that her mother was more important than her father or vice-versa. >> meghan's parents go out of their way to make sure she does not feel different, but special. >> her dad gave her a sort of barbie doll family in which there was a black mom barbie

doll and a white dad ken doll and then a baby barbie doll in each color. even that kind of points to how difficult it is to be meghan at that age, because the children were still either black or white. there was no biracial barbie baby doll for meghan. >> while the markle household deals with race head-on, years of built-up racial tensions in the country explode right in meghan's black yard. >> she was driving i think with her mom and there was debris, she thought it was snowing. it was actually the l.a. riots. >> riots that erupt when four white police officers are acquitted in the beating of a black man, rodney king, a moment meghan says impacts her at a young age. >> it definitely opened meghan's eyes to the fact that this was a world that was not always going to treat her fairly, and was not always going to be kind to her or her family.

>> i was teaching here at the time, and i think it destroyed kind of that feeling that l.a. is this wonderful place to live, and you have all these different kinds of people, and we all get along, and then this just kind of smashed that. >> it's a grim reality for an 11-year-old to face. and one that would always be present. >> meghan witnessed her mother experiencing racism. she has heard the names her mother has been called. and she is well aware that that is happening for one reason only, that is the color of her mom's skin. >> meghan's early experiences with discrimination are not isolated to race. while watching tv advertisements for a class project, one commercial stands out to her. >> women are fighting greasy pots and pans. >> in the ad they implied that the product was just for women

who were going to be at home doing the cleaning. >> 11-year-old meghan says what she thinks. >> i don't think it's right for kids to grow up thinking these things, that just mom does everything. >> she was irate because she thought, you know, my dad does dishes, it's not just women who do dishes, why would it be women across america? and she wrote a letter. >> i was wondering if you would be able to change your commercial to people all over america. >> and wouldn't you know it, it works. >> the gloves are coming off. people are fighting greasy pots and pans with ivory clear. >> it had to have been such wonderful reinforcement for her at such a young age, that she could make a difference, that she could take a stand and have her voice heard and not be dismissed. when we come back, prince harry and the burden of royalty.

>> she really did love him. but being with harry and the huge circus that came with it was overwhelming for her. >> she didn't want to be a princess. >> i don't think any sane person wants to be a princess. i'm not. or a c-anything-o. but i've got an idea sir. get domo. it'll connect us to everything that's going on in the company. get it for jean who's always cold. for the sales team, it and the warehouse crew. give us the data we need. in one place, anywhere we need it. help us do our jobs better. with domo we can run this place together. well that's that's your job i guess. ♪

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>> -- dressed as a nazi. >> that just seems like a moment of extremely bad judgment. >> he was young, he was very troubled, drinking far too much, and a bit of a loose cannon. >> harry is earning a reputation as reckless and self-destructive. >> he was photographed incessantly, after he left school, during his sort of gap year, going to one nightclub after another. >> he didn't seem to want to be able to a royal. he really kicked against it. he wanted to be a normal human being. >> when harry arrives at

sandherst military academy in may 2005, the pressure is on to turn over a new leaf. >> he had not had that discipline for so many years. people were concerned that harry wouldn't find his way. >> sandherst is nothing like the lavish royal lifestyle that harry has become accustomed to. throughout the 44-week grueling training course, he's treated like every other soldier. >> it could be said it kind of knocks a bit out of you. >> general lord richard dannatt was chief of the british army. >> the early days, the first five or six weeks, the training is really tough. it encourages people to rely on each other, to help each other. >> harry is one of the guys. yet there are painful reminders he's still a royal. when his unit deploys to iraq in may 2007, harry is forced to stay behind. >> there had been a number of specific threats, specifically aimed at prince harry. and it's for that reason that i've decided that the risk to

prince harry is too great. i think when he was told he couldn't go, it was a really low point for him. >> i didn't join the army thinking i wasn't going on operations. it was hard. one of the main reasons i'm not allowed to be going is because of the fact of who i am. >> but months later, a secret deployment to afghanistan gives harry a taste of the front lines. >> as far as i'm concerned, i'm out here as a normal jtec on the ground and not prince harry. it's nice to be a normal person. for once i think it's probably the most normal experience i'm going to get. >> i think he realized the seriousness of life and rose to the responsibilities. >> but after ten weeks on the ground, his mission is leaked and harry is immediately evacuated. >> it wouldn't have taken the taliban or others long to have searched around and found out where he was. there was a risk to him, but i think also if there was an

increased risk to him, there was an increased risk to the other soldiers who were around him and the only sensible and safe thing to do was bring him back. >> he was very angry. to use the words of his private secretary, he was boiling mad and sort of headed for the gutter. >> what did that look like? >> he started drinking heavily. he was fed up with who he was. >> who he was was also impacting his relationship with his long-time girlfriend, chelsea davy. >> she really wasn't that fussed at all with the trappings that came with prince harry. >> in april of 2011, harry brings chelsea here to westminster abbey for the wedding of his brother, prince william, and kate middleton. there are a million people lining the streets and millions more watching on tv around the world, an intense spotlight that

chelsea struggles to cope with. >> she was determined that would not be her life. she wanted a career of her own. ultimately that was one of the things that ended their relationship. she didn't want to live inside the goldfish bowl. >> harry does not either. he is determined to return to the battlefield. >> when he came, he sort of sat or rather slumped in a chair and said, the trouble is i can't be like a normal young man. but that time in afghanistan had given him ten weeks to be a normal young man and he desperately wanted to replicate that. he accepted, and his private secretary accepted, that probably the only way he could go back was the anonymity of being inside a helicopter. he therefore needed to learn how to fly a helicopter. >> after two years of training harry becomes not only an apache pilot, he is the top gun on his weapons course. >> he got it on his own. it wasn't because he was a prince. he actually had to fight very hard for it. he was one of the very top apache attack helicopter pilots.

>> harry returns to afghanistan in september 2012. >> he did exceptionally well. >> brigadier neal sexton was harry's commander on the ground. >> you would go out there with the anticipation of having to use the apache weapons systems and to bring them to bear without any collateral damage and also to conduct yourself in a way that's safe in the most demanding of environments. >> i actually believe that his success on that apache, on those apache aircraft, was the making of harry. i think harry, who had spent all his life being second best to his brother, being the spare, suddenly found something that he could do and could do better than anybody else. and that gave him confidence that he had never, ever had before. and he just -- it changed him, i think.

>> when harry leaves the army after ten years of service, his future is uncertain. >> i don't think there were any career options for a royal prince. it's easy for william, he's heading towards the throne. i think being royal for harry was a burden and a curse, because he was only the spare. what was his job? what was his way forward? >> as harry finds his way, another romance is on the rocks. this time with his girlfriend of two years, cressida bonas. >> she really did love him. but i think the situation of being with harry and the huge circus that came with it was overwhelming for her. >> i think cressida took one look at what life with harry would have involved and just turned her back on it. >> you know, she didn't want to be a princess. >> i don't think any sane person wants to be a princess. >> who would want to be a royal princess? it's a burden. when we come back, harry opens up about his royal role. >> he's living this life he's been born into, it's not his

choice. >> he decided he might leave the royal family. >> and then meghan markle's big break. >> she got lucky and hit the jackpot.

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after graduating from northwestern university, meghan markle moves home to los angeles. she's eager to chase her acting dreams. but the industry is tough. >> that is an industry that is built on judging you and tearing you down and rejecting you and making you second-guess your weight and your skin and your hair and your talent and your poise. >> it's brutal. it's brutal. >> harvey young was meghan's acting professor in college. >> when you leave college, it's a pretty bleak world of laying bare your soul in front of a casting agent and more often

than not, being told no. >> for meghan, her identity struggle is magnified in hollywood. what has she said about how her race impacted getting jobs? >> casting agents weren't sure what to make of her. is she going out for a latina role? is she somehow maybe italian or even middle eastern or is she african-american? is she caucasian? it felt like at times casting agents threw up their hands and went, never mind. >> passed over for big roles, meghan gets some small parts. >> what's going on here? you're way too cute to be a fedex girl. >> she'll have one scene or be there for one moment. she was on a bunch of tv shows, "friends," "beverly hills 90210." she was a "deal or no deal" girl. she had her little moment opening one of the briefcases. >> she has said her 20s were brutal. meghan struggled a lot. to be able to be a successful

actress and make a living, that's like winning a lottery ticket. the number of forces that have to combine to get you even the smallest scrap of success are so astronomical. >> meghan auditions for ten years. and then at 29, she lands a significant role. female lead on usa network's legal drama "suits." >> is this all a joke to you? because i take my job seriously. >> she got lucky. she undoubtedly handed in a great audition, a great screen test. she had excellent chemistry with her co-stars. and she hit the jackpot. >> "suits" is an instant hit. >> "suits" radically changed meghan's life. first and foremost, she was now making more money than she had ever made before, ever. >> as the show achieves success, meghan makes big changes in her

life, including ending her two-year marriage to hollywood producer trevor engelson. >> when they met, she was still largely an aspiring actress. he was an aspiring producer. they were essentially at the same place in their careers. and then "suits" really took off. and they weren't going in the same direction anymore. she was filming in toronto. he was in los angeles. there were thousands and thousands of miles between them. >> determined to use her position for good, meghan spends her free time advocating for women. during a panel discussion, meghan recounts how the success of the show emboldened her to stand up for herself. >> every script seemed to begin with, "rachel enters wearing a towel." i said, no, not doing it. at a certain point you feel empowered enough to say no. >> she wanted to encourage other women to feel like they could speak up in the same way. >> meghan uses her fame to fight for women's equality across the

world. as an ambassador for the nonprofit world vision, meghan travels to a remote village in rwanda where young girls walk hours every day to access clean water for their families. >> this is the water she's going through all this work to get. >> but all that changes when the world vision team builds a new well. >> these girls are able to stay in school because they aren't walking hours a day to get water. this clean water source has changed the entire community. >> she has a sense that if she's been given a platform, if she has some influence, that there's a responsibility she has to use that for good. >> laura dewar is the chief marketing and development officer for world vision. she travels with meghan to india

in january of 2017. they visit local businesswoman suhani jalota in mumbai. the lack of sanitary products and the stigma around menstruation keeps young women out of school. >> suhani has created a business where they make maxi pads. they go door to door and talk to women about how they handle menstruation. >> meghan comes home and writes an essay in "time" magazine, drawing attention to the barriers to education for girls across india. she continues to mentor suhani to this day. >> she's really more than happy to have a call and just talk about the issues that we might be experiencing, or any help we need from her, whether in terms of fundraising, marketing, or

any kind of support like that. >> this is not a celebrity who floats in, who needs a platform issue to associate with their, quote unquote, brand. this is a woman who has had a desire to help in some way for a very long time promote the faces and stories of women and to begin to elevate them. when we come back, harry and meghan, and the future of the monarchy. >> do you see any scenario by which harry and meghan overshadow kate and william? >> oh, yes, i do. it was my first thought. this could be a problem. what about a dedicated service team of trading specialists? did you say yes? good, then it's time for power e*trade. the platform, price and service that gives you the edge you need. looks like we have a couple seconds left. let's do some card twirling twirling cards

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summer of 2017. it's been 20 years since princess diana's death and prince harry is speaking about it for the first time in a documentary f t-- for the bbc. >> for nearly two daecades harr said he held back his grief. >> he didn't really deal with what life without her meant i think far very long time. now when he did finally confront it it destabilized him and caused chaos. >> i spent a long time with my

head buried in the sand thinking i don't want to be harry. look what happened to hi mother. why does this have to happen to me? >> harry even considered a drastic move. >> prince harry got so low he decided at one point he might leave the royal family. >> he'll living this life he has been born into. it's not his choice. i think he felt very cross about that. >> did diana's death effect harry differently than william? >> interesting enough last year he admitted to mental health issues. you can't help having a mental health issue in terms of having lost a parent, not being able to grieve in the same way you or i might be able to do. he bottled it up inside him. >> now harry is letting it all out, sharing his struggle as part of the heads together

campaign to end is stigma around mental health. >> i never really talked about losing my mom at such young age. it can be really damaging. >> he chooses a future he hopes would make his mother proud. >> i felt ago overwhelming connection with many of the children i met. all i want do is fill the holes my mother has left. that's what it is about for us trying to make a difference and in making a difference making her proud. >> he spends much of his time working on the charity he created for the children he met in after rica. >> you look at harry's work with hiv and aids, that's something his mother smashed through the stigma when she was alive. >> and he spoke on the evictous

games, to give wounded veterans a chance to be define ied by more than their injuries. >> it is really life changing for them. >> i think he used his own experience to help these soldiers. it doesn't mean losing someone, it means losing himself too. it took him a lo time to get there. he now fully understands that he can make people's lives better by pulling his name to things. he is making a difference. >> through it all harry endeared himself to the public, becoming one of the most popular members of the royal family. >> harry is incredibly likable. he is incredibly genuine. what you see is what you get. he is so natural are people,

much more than the most natural member of the family. >> they used to say what are you going to do about harry? and now they are saying what are you going to do with harry because harry is a magic bullet. >> as he helps carry the monarchy forward he will continue to do things his own way, like proposing to the woman he loves, not someone they might expect. >> falling in love with someone that is american, mixed race, divorce and a career woman. she is very representative of our society today, and i think that makes the monarchy much more user friendly. >> and harry found someone that

can s not afraid of the spotlight. >> she was enchanting. she appeared as if she had been doing it all her life. >> they will get married here in st. george's chapel. it will be a traditional wedding for this very modern royal couple. >> meghan and harry has a very unlimiting love appeal. >> she does what she feels coming naturally and harry is the most relaxed member of the royal family. >> do you see any scenario by which meghan and harry overshadow william and kate? >> yes.

they are very ceasy. william and kate, there's much more rigidity, as there has to be because he will be king. >> to some who know the family well harry and meghan will play a critical role. >> the world's view will be determined more by harry and g meghan than by william and kate or by charles and camilla. >> they need to bridge the gap between the people and monarchy. without that connection the royal family wouldn't survive. >> as he has his whole life prince harry will likely continue to be a star in the royal show. with his irresistible appeal, down to earth charm and like his mother a natural ability to connect.

with meghan by his side this modern couple on course to redefine britain's most famous family and change the monarchy forever. ♪ ♪ there is concern from residents about this latest lava activity, especially with the cracks that are now forming along highway 132. >> take this time to prepare for a evacuation that may come at a moment's notice. >> it brings up lava and closes the road we will have a hard time getting to town. >> this is the first time in my life. scare me to death. >> announcer: this is "new day