i'm w. kamau bell, this episode of "united shades of america" about the gig economy was filmed in 2019, only intensified by covid-19. about a third of people working in gig economy were doing it as primary source of income, and most were people of color. due to covid-19, we've come to rely even more on gig workers to keep us going. we love to call them heroes but are we treating them like heroes? owners are getting richer every day, they're now eligible for unemployment insurance but ain't

easy to get. many of the people we spoke to in the episode said they were denied. they continued working jeopardizing their lives to make all of ours a little bit easier. remember free time? remember me time? these days many of us are spending that time working. being independent contractors with no benefits and few protections in the gig economy. if you're fired, receiverence package is you're fired. just a hustle? >> make $200 real quick? yes i do. >> with phone in your pocket, you're never off the clock to do this, or this. oops. didn't mean to send a thirst

trap. ♪ this way. >> come on. >> come on, come on. >> let's go. >> this is my first time i think in life walking a dog. uh-oh, there we go. oops, sorry, sorry, didn't mean to. how many dogs do you walk at a time? >> could be three or four, depends on the household. >> house where there's four dogs? >> yep. >> that's a lot of dogs. who knew that a person walking dogs for first time wouldn't be

very good at it. >> now we're getting there. >> lots of us think gig economy is new idea. tech guys tell us so. but gig work is as old as this country. america was built on people, literally on people. moving from job to job with low pay or no pay at all. always gig to gig. technology is different but work is the same. trump touts good job numbers but many need multiple jobs to make ends meet. why with app attached? i don't have animals. >> want animals? >> i have three kids, that's enough animals. austin, texas, is full of people like aubrey, she's young, musician and gig work pays the bills pursuing goals of fame and everything that goes with it.

you're free. app that people can order from phone. >> food delivery, ride share, catering, bartending, a million different things all at once. >> truth is they're only good when they are good, when they're bad, it's on you. >> had one ride share experience, christmas eve, dude gets in car, seems a little off. phone was totally quiet, he requested the ride. one guy gets out, been silent. other sits behind me and whispers, this is the part where i stay behind and rape you. i'm reaching for the taser i'm not supposed to have technically with the ride share services, and in that split second he laughs really hard, throws $20 at my face, gets out of the car and slams the door and i'm like shaking. i call the ride share app, well

does the picture match this dude? no, it doesn't, he was quiet all that time, can't report anything. >> uber received more than 3,000 reports of sexual assault in ubers in u.s., drivers reporting at same rate as users. aubrey stopped working at night. dogs aren't creep but they have owners. >> request for a walk. don't need to take him on a walk. play fetch in the yard, stands in window staring at me. only wearing a robe, working from home today. >> seems wrong there's nothing baked into the process of any of the apps that protects people from these situations. >> right. there are background checks on the workers but not people using the services. >> why would you want to check them? want as many of those people as possible. what would you say to people

using these apps? >> please tip, the rates are getting cut. >> finally put pants on. >> yeah, put pants on, please. >> here on planet of the apps, don't have to do anything for yourself anymore. some other human will walk your dog, take your kids to school, nice. shop for your groceries, and big tech is cashing in on our groh growing app dependence, many of the biggest companies lose money but founders are rich. cofounder of instacart is worth over $400 million, average shopper makes around $14 an hour. damn. >> it's a game of how efficient can you be. >> clock's ticking? >> yes. >> left her chef job because gig work offered flexibility. >> need limes. >> how many? >> six limes, look for smooth skin and if it's squishy enough.

trust you on squishability, don't lose my tip normally i would be doing three at a time, swapping between customers, texting multiple, and have hand basket in here. >> what do you make average order? >> $7 to $15. >> how long does it take? >> 20 to 30 minutes, could be full on pull up -- >> double or triple money in that time. >> then you're decent. >> so i'm slowing you down. >> not too much, not a big order, it's okay. >> more and more apps come out and more turn to apps for work, app companies tweak their pay algorithms, nowhere near as sexy as it sounds, workers can never predict what it's going to make,

capitalism at its most capitalist. >> that one's good. keep away from the frozen items. >> get back. >> don't smoosh the chips. >> so many things. do you shop more carefully for others than yourself? >> absolutely. looking for damaged things i can get on sale. >> clearance. >> can i freeze this? grab ice cream, make sure it's sealed, nobody's licked it. >> funny. >> we're done. hello. >> how are you? >> $62.06. >> so do this, scan the receipt, let them know i'm on my way. >> i'm going to catch up with vanessa later. good luck. i hate to see you go, but love to watch you walk away. now i got a gig to get to, a gig gig. ♪

♪ ♪ lose my edge and if i move too fast i won't be able to stop ♪ >> doing it as primary source of income, and most are people of color. apps can rely heavily on these workers but they know they have fewer job choices because -- racism. >> let's convene the meeting of black men with glasses. i'm talking about people about life in the gig economy. >> i work full-time job, uber, ubereats and lyft. >> they earn large portion from gig work, also a full-time job

for tech company as security guard. would think would be dream job. >> one of the highest paid jobs in austin and wasn't enough. >> tell me your daily schedule working full-time job and going to ride share. >> clock out at 10:40, go home and no later than 11:10 i'm out and working until 10:30 in the morning, then go home and get an hour or two of sleep. >> wait, when are you sleeping again? average day two hours? >> two to three hours. i tell people that's my side job but it's like a second full-time job. >> what's the amount where if i could make this every time i'm good? >> base it off my bills. >> whatever you owe, i need to make that. >> i need to make that tonight. i cash out that same night. >> turn on the app, get the money. >> easy access to fast money but long run, is it going to get us

retirement, no. >> and we've trained people not to expect benefits, sick leave, paid vacation. even saying gig makes it sound like it's not a job. working over 40 hours a week, it's the job economy, not gig economy. >> announcer: "united shades of america" brought to you by t-mobile, america's largest 5g network. with 2 unlimited lines for less than $30 each. call 1-800-t-mobile or go to t-mobile.com/55. so are we. prudential helps 1 in 7 americans with their financial needs. that's over 25 million people. with over 90 years of investment experience, our thousands of financial professionals can help with secure video chat or on the phone. we make it easy for you with online tools, e-signatures,

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about rinvoq relief. rinvoq. make it your mission. if you can't afford your medicine, abbvie may be able to help. fun fact, austin is the state capital of texas. according to locals, the world capital of live music. sorry nashville. ♪

>> the artists may be trying to keep austin weird, but it's one of the fastest growing cities in the u.s. for a super boring reason, tech companies. and population is growing by over 100 people every single day. austin is the in middle of a massive construction boom and it ain't low income housing. everywhere you look, luxury buildings are going up. those got to be good gigs, right? >> the gig economy has attempted to turn a whole bunch of people into their own independent contractor. >> and made them excited about this. >> exactly. gotten them away from the idea of having an employer. construction industry i think of as original gig economy. you go from gig to gig, house to house, building to building, road construction to road construction. >> i thought construction was a

good, union job. >> it has been in the past. it is in some parts of the country. it ain't in texas. >> that's where jose garza comes in, in absence of union protections, his organization, workers defense project, is often the only safety net for workers in texas. >> i imagine all the people who fought for workers' rights, and it was fighting, not just hashtagging and petition filling out would be we already fought for that stuff, what happened? turn of the 20th century, rich people were greedy. workers figured if they were doing the hard work, should also get a slice of the capitalist pie. rich people said no, hence the fighting. bloody struggle. people literally died fighting for basic protections that

working people have today -- minimum wage, overtime, right to join a union, right to go to the bathroom and have a lunch break. >> can thank fdr and his new deal, passing laws protecting union rights, putting the country back to work. >> of course we will continue to support collective bargaining to seek to improve working conditions for the workers of america. >> the national labor relations act is passed in the late 1930s, as soon as those protections were won, employers immediately started to try to claw them back. >> what specifically don't they like about fair labor standards. seems funny to say. >> what didn't rich people like about that? couldn't get as rich anymore. >> thing about rich people, don't want to be a little bit

rich but maximum rich. when american companies couldn't exploit american workers, took it on the road to china, vietnam, malaysia and other brown countries. leaving american workers back where they started, without protection or benefits. that brings us to today, in texas, a right to work state, union membership in construction stands just 4%. liz and francisco know what working without union protection in texas means. tell me what it's like? [ speaking spanish ].

>> our construction industry is the deadliest in the country. >> wow. >> over 60% of people working in the industry lack basic safety training. [ speaking spanish ]. >> over 50% report not earning enough money to provide for their family. and then the incidents of what we refer to as wage theft, literally means you go to work and don't get pay, is pretty high. >> workers defense project recovered over $2 million in back wages and injury compensation for workers like francisco.

[ speaking spanish ]. >> as a black man, this feels like remnants of american slavery. it was absolutely about maximizing profits and creating a narrative around it, why it was okay to maximize the profits. at that point it was these are not even human, not even people. when you talk about wage theft, i see a connection. >> the history of slavery in this country is deeply, deeply connected, especially in the south, to the way we view labor and the rules we have set up that govern, that protect or do not protect people who work. by the way, texas is the only state in the country that does not require workers' compensation coverage. we call it going bare. employer can choose to go bare, if they get hurt, it's their problem. >> just let them go, they're not

liable, shouldn't have been standing under heavy thing when it fell. >> exactly. >> have you ever been injured on the job? [ speaking spanish ]. >> i would imagine it's pretty scary to go to work at a job that's already dangerous and then have to be worried about if i'm injured, i have to take care of it myself, my wages might be stolen. how do you do it every day? [ speaking spanish ]. >> my last question, what would

you say to the people in power, the governor, the legislators, the president, about your situation and how to fix it? [ speaking spanish ]. >> thank you for talking to me, gracias. and can we get a shot of this over here so people don't think i suddenly learned how to speak spanish? thank you, thank you, thank you very much. thank you. ng, aetna never did. we're always here to help you focus on your health. because it's always, time for care. plan matters more than ever. unitedhealthcare medicare advantage plans

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oh! tom, you need a little tom time. a little tt. stop living with at&t. xfinity delivers gig speeds to more homes than anyone. there used to be a narrative in america that companies wanted to take care of their employees, because better they did, better they looked, it's gone. >> tech industry bends over backwards, 100% covered health care for families. pet insurance. i worked for a company where we had massage day. >> inside the companies, can get paid insurance. >> if you break through the wall, you're there. >> but outside the wall, doing the thing that makes them able to give their employees all those benefits, you're screwed.

>> that's a different, hand to mouth existence. after affordable care act was passed, number uninsured fell dramatically. since 2017, trump administration made health care harder to access. because that's what you want to do. middle income neighborhoods like this are among hardest hit. where vanessa lives with three kids and boyfriend kavon. >> anything i can do? >> this is alternative to soy sauce, gluten free. here's the chicken. it's clearance chicken but budget life, yo. >> as long as you got it before the date because there's a window. i'm massaging the chicken. it's marinating.

hi, nice to meet you. >> kavon is iranian/mexican-american, going to have persian food. >> can smell the mint. what are the various jobs? >> grocery store shopper, virtual assistant and personal chef. i go to people's houses and cook for them. i try to balance between the money in the personal chef work but i've had to take less because choir and band and all those things. >> being a parent is also a full-time gig. yeah. >> yeah. >> flexibility of gig work comes with the flex of fluctuating paycheck. >> i just want a paycheck coming in, i want it to be the same and plan my life around that. >> dream job is the job all americans thought they got. you know what i mean? not everybody, certainly can move into racism, sexism, all the isms that prevent people from getting the american dream

but thought you grow up, get a job, boss gives you raise every now and then, work 30 years and maybe buy a boat. for this family, american dream is all hands on deck affair. eight-year-old oliver is gigging. these are cookies you sell? >> to help with bills. mom did have struggles. oliver's allergen friendly cookies. >> what happened to rough chop to fine mince? >> i'm at the grocery store a lot, always looking for good deals. oliver is sick all the time and we don't have health insurance, so we just put more money into better quality food and trying not to get sick.

we were buying regular bread $1.85, now $5.99 a loaf for gluten-free bread, go through two loaves a week, and that's me being like hey didn't you just have a sandwich? can we actually do this? >> we're low carb. >> we don't eat bread. >> not for diet but for our wallets. >> yes. >> i think the whole idea of the gig economy is that it's solving problems, but really most of the problems are solved for the person using the app. but idea was to solve for people -- if i want to work, can work, if not, shut it off. >> reality it's not. >> not a lot of people are doing the gigs for extra money. it is usually some type of essential situation. >> i got you. >> i just picked up a third or

fourth job. >> hustling. >> if i just work enough, we can get here, play house, live in suburbia and will be fine but secretly we don't have benefits, health insurance, ira, 401(k), any of that. play along living in this neighborhood but we're not at same level of these people. i say these people, we love our neighbors but it's just different, it just is. not the same. checking the progress? we're going to put chicken on the grill so you can have chicken and rice, okay? >> more and more americans working in tech are gig workers. kavon is one, full-time tech job from multimultibillion-dollar company whose name you would recognize, through a subcontractor, so they get work without having to give full

benefits they give employees and ceos get richer and richer. to pay the bills, second job giving rides to drunk strangers. >> i do ride share, weekends mostly. >> supposed to be the time you're relaxing. >> the saying, i'll sleep when i'm dead, people are familiar with it. >> that sleep is not as good, as i understand. >> this is great. >> thank you. >> i try to think about how different things would have been if had the opportunity to get benefits. needs tonsillectomy, someone needs oral surgery. no way without a small loan or ten credit cards. only option is try to get health insurance through his company. >> you met what a year ago? >> year and a half.

>> app-based? >> it was. yeah. >> used to be should we get married, now should we share benefits is most important. >> right before we met. we didn't forget, they're cooling down. you can go eat one. >> i understand this conversation is fascinating. i'm a little worried be forgot about the cookies. >> yeah, sorry to interrupt. >> i was thinking the same thing, where's the cookies. >> did you lick all the sugar off? we won't judge you. >> this is a good cookie. hot sam's is 99 years old. we embody that deep rooted history within our city. it took this pandemic for us to get uncomfortable, to pivot. but we've risen to the occasion.

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do you know women in your life who work for direct sales or multilevel marketing companies? >> i sure do. i don't know whether they're earning income on it or not. >> seems like making a lot of noise, maybe not dollars? >> trying very hard to make a lot of dollars. >> and all over your social media feed. >> sure is. >> the whole idea of be your own boss, set your own hours is american as apple pie, cherry

pie and pumpkin pie baked in a cake. multilevel marketing. ever go to friend's house, they try to sell you makeup, tupperware, or black and my age, this diet? i thought that was gone with the '70s. >> it's still a thing. >> why so effective now? >> network is most important part, target a community where the network is tight. church, military base for example. now we have social media, everybody has a network, it's created a boom in mlms. >> on jane marie's podcast, "the dream," does a deep dive on targeting moms to sell products. check it out. >> initial pitch, you can be a millionaire, don't have to go to work, set your own hours, home

school your kids and as soon as they go to bed, make three phone calls. no big deal. make five phone calls, if you want to be rich, you can decide how rich you want to be. >> i do want to be rich. >> it's all in here, i can tell you're different, really industrious. >> stop doing that! >> i wanted to be a successful business owner but also have a life to be with my kids and enjoy them. don't you cry, make me cry. it's so much better, guys, in two years, i replaced the six figure salaries was working for. talk about what mlm is. >> triangular shaped business model. owner, cousin, brother, sister, best friend. then downlines. build teams underneath them, and

each are supposed to build their own teams. you pay a sign-up fee and the money flows up from the bottom. and then this guy sitting at the top is getting a chunk of that sign-up fee every single time. >> to me, jane marie sounds like she's describing a pyramid scheme but not calling them pyramid schemes, they have lawyers who will sue you. and pyramid schemes are illegal and mlms are legal. lawyers. home parties are way to sell products. more recruits you get, more money flows up to you, who wants to be dealer when you can be the whole cartel. >> this is all bull. >> quit to spend times with her kids. host of this one. >> new entrants, the failure rate is very high.

very few go from this level to this level to this level. >> there's a level of saturation with the product and network. >> not making any money. fall off. >> how long have you been involved in this? >> a month, brand new. >> run into people who say i already have it? like that lady there? >> i've had that. >> i imagine that, it's small community. got to be frustrating. >> this party was fun, i was wine drunk, i have to take their word for it they're among the tiny percentage of people who make mlm work for them. amanda about her business. you have a team? >> yes. >> how many? >> about 700 people. >> they're not all here. >> how much money are they making? none ya business. >> i can talk about the money in

general. >> how is the money? >> once you have a team and grow a business, sky's the limit. >> okay, generally what size number is the sky? >> there's little data about mlms, intentional, but a few studies to look at income disclosure statement. .001 people involved make $1 million a year. 1%, over $50,000, and 99% make in the hundreds or negative dollars. and total split in humanity between people who see that and go, no, not worth it, and people who say i can be that 1%, i can be that millionaire. >> stopped listening after $1 million. >> yes. >> it doesn't work. >> no. >> and people are still doing it. >> yeah. we're not talking about the losses.

they're devastating. woman lost $25,000 on nutrition mlm, didn't sell one item, all stocking up, advertising, trying to get a downline. her husband still doesn't know. people don't like talking about this. it is part of human nature, we don't want to say we were suckered into something. people don't call and say i was scammed. >> shame is a powerful motivator. >> really powerful. is a friendly neighbor. they're teachers, retirees, vets, people committed to doing right by getting the count right. if you haven't responded yet, they'll be stopping by to ask some simple questions that will inform how billions in federal funds are spent on local services every year for the next decade. so when they come knocking, say hi from a safe distance and do your part to support your community. time is running out. shape your future. start here at 2020census.gov.

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while mlms tend to target and attract women, there's another type of work america has always considered women's work, not just any kind of women, in texas about 80% of domestic workers are undocumented people of color, almost all women, unprotected. i'm delaying the part where i have to clean. >> you put on the gloves. >> i'm going to do it like the

movie "the karate kid" taught me, wax on, wax off. >> remember the time. if you work slowly, you stay all day in the house. >> i'm in san antonio with new boss who has been cleaning houses 30 years. was optometrist in mexico but without papers a domestic worker. did you imagine you would do this work here? >> no, but i don't have family or friends, i find a job to live in, take care of kids and elderly people. it was very hard. start 5:00 in the morning to clean outside and prepare breakfast for the kids. and when they go to the school, i start to clean. huge, three floors, huge house. it was very hard because the

woman don't gave me food. >> didn't give you food? >> no. she put exactly amounts for kids, but no food for me. >> put out enough for you to feed the children but not for you. >> not for me. when i kids finished -- >> leftovers on their plates. and you were living in her house? >> yes. >> what did she expect you to eat? >> i don't know. i was very surprised, but then i need the money. oh, my god, she paid me very good, $130 a week. you know. >> you were joking? >> yes, i am. a week. >> do you feel like domestic workers currently are better off than you were or still going through these hard things? >> the same. nothing change for us. everything is the same. this is your towel.

which one you want? >> i kind of think i'm supposed to clean the toilet. >> start with the brush. around, around, around. good. >> i don't even like cleaning my own toilets, can't imagine cleaning someone else's, definitely not lots of toilets. let me make this >> wow. you are committed. >> i commit all the way. if we're cleaning toilets, we're cleaning toilets. if we're talking to the kkk, we're talking to the kk. she is a u.s. citizen and a leader in her community. she put me in touch with a couple more undocumented workers. for obvious reasons, they chose to remain anonymous. >> had either of you heard how had conditions were for domestic workers before you came here?

>> you are sleeping on a matt on the floor with the dog next to you? but that doesn't mean you should sleep on the floor next to them. >> $200 for the whole month. $200 is not a lot of money, obviously. your children lived there, too? >> i want people to be clear about all that you risked and why you had to leave. how did the violence affect you and your family?

>> it's important that people hear this story. we need to understand these stories. >> they don't know english. they don't know nobody or with who they can talk. the law don't protect, exactly. we need to find more heart to get some justice for us.

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worker, in 2007, she founded a foundation that provides training, civil rights advice and most of all community. >> how often do you all come here and eat together? >> once a month we have a meeting. >> why is it important to also have all this food and -- >> this is very important because we're so afraid of racist attacks. >> because of everything that's going on with the news and the president. >> exactly. everybody who celebrate their country, feel real proud about the culture, it is very important to celebrate. to dance and sing, yeah. >> that looks delicious. >> you said that too late!

>> it is a classic grass roots organization. it began when the city canceled a bus route most often used by bus workers. she organized the women and got the bus reinstated. never underestimate the power of a woman on bus. >> i became by accident the director. i was a domestic worker and i would go around with the cart on the bus giving english lessons. >> today she runs programs that certify domestic in child and elder care and teaches them to advocate for themselves. >> these are important to skills that can them give them an ability to ask for a raise. a lot of them have been working for 15, 20 years, get no raise. what is more precious for us, our home, our elderly parents, our children? so what is most important in our lives is in the hands of

immigrant women who do domestic work. and this work needs to be appreciated. >> can you talk about this lady down here? >> she's such a fighter. >> she is taking her fight all the way to congress with the domestic workers bill of rights, which would guarantee a minimum wage, overtime pay and basic labor protections. >> if there is no federal pressure, texas will not do anything for the worker. we need a federal law. in this case, domestic workers. >> america has always relied on two things, the people working the hardest earning the least or earning the nothing and people up at the top getting most of the credit. >> we are living in this tension

where there are a lot of people doing really, really well and a lot of people who aren't. the basic struggle of our time is whether we can reconcile those two things and have a system where everyone can do really well, particularly the people who are building this prosperity. >> as more and more workers in the u.s. head to the picket line to protest working conditions and california changes laws to protect workers, the millionaires and billionaires who own these companies fight to keep their profits. >> billionaires better be aware. workers are rising up everywhere. >> hopefully we are all getting wise that it is a modern way to maintain a class of people who despite what they are taught will never be able to take part in the american dream. just take it from my friend. >> they think we're in a capitalism crisis. i think it definitely has a lot

to do with the man in power. if finances are king, then the rights of the individuals are left by the wayside. >> also tip better. and give more people five stars. schools around the world are prepare figure art b extraordinary year as coronavirus cases rise among children and young adults. some say they are considering closing again. violent protests ripped beirut. they are calling for the elite to step down while families search for loved ones lost in the explosion. and president trump's executive order meant b to support laid off workers causes confusion anden certainty leaving millions of americans waiting in limbo. welcome to our v