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tv   CNN Newsroom  CNN  December 18, 2020 9:00am-10:00am PST

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hello, dana bash in washington. thanks for joining me. another day of more than 3,000 coronavirus deaths pushing nightmares like 9/11 and d-day further down the list of deadliest days in u.s. history. the first vaccine is distributed across the country, we're awaiting a second vaccine approval. this one from moderna. health secretary alex azar says it could come as soon as today. when it happens, distribution starts immediately. >> trucks will roll, planes will fly this weekend, flying 9 million doses of moderna vaccine allocated for next week.
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>> meanwhile, as the pfizer vaccine continues to go out, sanjay gupta, practicing surgeon, got it this morning as did vice president mike pence. some members of the house are starting to join them. even as those first shots are given, they're too little too late to help thousands dying each day, thousands still in icus, each of them not just a number, a person with a story with a family with a history. as the virus spreads and more and more people need help, congress is facing a looming shutdown. relief talks are dragging on, possibly into the weekend, with no clear end in sight. senate majority leader mitch mcconnell is staying optimistic. >> even more optimistic now than i was last night that a bipartisan, bi-camera framework for major rescue package is very close at hand. >> and if the health emergency
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and financial catastrophe aren't enough to worry about in one day, a huge national security threat is revealing itself. a wide reaching, ongoing cyber hack threatening government agencies and private businesses, likely coming from russia. one congressman briefed on the attack called it a modern day cyber equivalent of pearl harbor. yet, at the white house, no day of infamy speech, nothing at all from president trump. >> we're going to have to show that there are consequences for doing what you've just done to the united states of america. other people that want to do is harm are doing better. they're going to watch what consequences are. this needs to happen soon. the president should come out and say something. >> we're going to have more on that story in a bit. we begin with the latest on the moderna vaccine. we go now to cnn political correspondent sara murray. sara, how could additional
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vaccinations, how soon could they happen, rather? >> they could happen quickly. the goal is to get this out the door, start providing protection to as many health care workers and long-term care residents as possible. here is dr. anthony fauci talking a little more about how quickly they want to move. >> i believe we'll see shots in the arm by the early part of next week. i would hope monday or tuesday, but we just have to wait to see for the final decision, but very soon, literally within a few days. >> when you add in the moderna vaccine, assuming it is authorized, to the pfizer vaccine, doubling the capacity of supply the u.s. has to push out in the short term, the goal for moderna is to have 20 million doses out the door in the u.s. through december. looking into the first quarter, they want another 80 million doses out. by second quarter of 2021, 100 million doses. we know everyone needs to get two doses in order to get full protection, but the more vaccines we can bring online proven safe and effective, the quicker to get more people
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vaccinated in the u.s., starting with health care workers, nursing home residents, and hopefully in a couple months, the rest of us. >> so that's what's to come. we are waiting for the fda to make an announcement on that. currently, the pfizer doses are out the door. we have seen it happen all week. there is a hiccup of sorts with distribution. what are you hearing? >> you know, a hiccup is a good way to put it. nobody thought this would go seamlessly with zero problems. we're hearing from states across the country, iowa, illinois, washington, oregon, saying they're hearing they get a smaller allotment of pfizer doses this upcoming week than they initially expected. we're seeing a little bit of finger pointing between pfizer and the federal government over exactly what's going on here. pfizer released appointed statement that included this line. millions more doses sitting in warehouses, as of now haven't received shipment instructions for additional doses. government officials at
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operation warp speed and hhs say they're getting doses out the door as quickly as they can. they insist states won't receive less than promised, it will come out over the course of a few more days. dana, as you ran through the numbers, timing is imperative. sooner we get doses out the door, sooner we can offer protection to some folks that are vulnerable. >> quite a statement from pfizer, sara. thank you for that reporting as always. joining me, medical analyst, former baltimore commissioner dr. lena wen. listen to dr. fauci talking about how the rollout is happening and how it effects the timeline for how the majority of americans will actually get the vaccine. let's listen. >> it really is going to depend how successfully and effectively we roll out the higher priorities. once you get through the priority list, then you can say it is sort of open season for anyone that's not necessarily on
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a priority list like the normal man and woman in the street with no underlying condition. that likely will be somewhere marchish, i said march, april, february, march. it will be a close call on that. >> dr. wen, what's your take on that? >> well, i certainly agree with dr. fauci, dana, that we need to see how it is occurring now. i am very worried about the hiccups we're already seeing. we always knew there were going to be bumps in the road but frankly now we have more than 3,000 soon to be, more than 4,000 people dying every single day. it is unconscionable that we will have vials sitting in storage when they should be getting to people as soon as possible. i am worried if we cannot get the vials out right now when we are talking about relatively small numbers of people, if just talking health care workers and nursing home residents, how are we going to then vaccinate essential workers, people with chronic illnesses and older individuals, that's a larger segment of the population that's
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still in the priority group before we even get to the general population at large. i really hope that whatever problems there are get worked out. >> and just real quick as somebody who has been part of a health care bureaucracy, nothing obviously like what we're seeing attempted here, what do you think the reason is that it is sitting in a warehouse, not getting to hospitals where people can get them in their arms? >> i mean, from what i'm hearing, it sounds like there's a massive coordination challenge. whenever there are people saying different things, pfizer and the federal government are disagreeing about what's happening, clearly there's a communication problem and a distribution problem. and what i am hearing from state governments and from hospital employees, nursing homes is extreme frustration. they're ready to go. there are many employees and residents who really need this vaccine asap. and again, we need a much better explanation of what's happening here. >> yes, we do. i agree with you on that. let's talk about what we could
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see maybe later today, which is approval, emergency approval from moderna. there are big differences, some big differences between the pfizer vaccine and moderna. moderna doesn't need to be ultra cold. there is some hope it could prevent infection in addition to disease. got a pretty strong endorsement from fda advisers as they were meeting yesterday. are we any closer to knowing if one vaccine is more advantageous than the other, even though people should know that they'll not likely get a choice which they take? >> in terms of the effect on individuals who are getting the vaccine, they seem to be equivalent, very safe, extraordinarily efficacious. i think that's the most important thing. anybody that's able to receive the pfizer or moderna vaccine should take whatever vaccine is available to them because there isn't a difference once it reaches you. how it reaches you, there is a difference.
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you mentioned pfizer vaccine needs to be stored and lower temperatures. once in the refrigerator, can only be kept five days, versus moderna stored at the temperature of a normal freezer you may have in your home. once refrigerated, can be kept 30 days. there are advantages for distribution, but not a difference once it reaches you as the individual taking the vaccine. >> dr. wen, thank you so much. i appreciate it. >> thank you, dana. nearly two years ago, senator angus king had this to say about the growing threat of cyber attacks. >> this is not a threat, this is happening now. we are under attack. this isn't something that may happen next year or two years from now. >> and it really is happening now. security experts are revealing details about an ongoing cyber hack involving government agencies and critical infrastructure. i speak with senator king after a quick break. we made usaa insurance
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u.s. security officials warn a massive cyber security breach into u.s. government agencies and private companies allegedly by a russian linked group is still going on and that the extent of damage done is still not clear. cnn senior national security correspondent alex marquardt joins me now. alex, so many questions, i don't think we know a lot of the answers. first it seems as though the attacks were, are very sophisticated. >> reporter: extremely sophisticated, dana. that's why there are limits on what we understand the actual impact to be. of course, we are learning about new victims every single day. we learned in the past 24 hours the state department, the energy department were also compromised. this is very much as you say an ongoing intrusion.
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these attackers who are suspected to be connected to russian intelligence have been inside these u.s. federal government systems since march. we heard an alarming new alert from the u.s. cyber agency known saying there's a risk to government, state, local, tribal and companies. there's more they have not yet released. we know the russians got into the systems through a software update. they're saying they got in other ways as well yet to be revealed, there are techniques and procedures yet to be determined. there's so much that is still not known. the software update, there are 18,000 people that used that. so many potential victims. it will take a long time to figure out the full extent of what the russians were able to see, get access to, spy on, and
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perhaps steal. so this is an ongoing affair that frankly president-elect biden is going to inherit as soon as he comes into office. dana? >> president-elect biden commented on it as far as of now, current president donald trump has not. alex, thank you so much for that important reporting. joining me, senator angus king of maine who sits on both the intelligence and armed services committees. and is co-chair of the bipartisan cyberspace commission. thank you so much. senator. you said this may be the most serious attack the country has endured. what can you tell us about how deep it goes, why did we miss it so long. >> number one, this is a real time disaster unfolding as we are talking, dana.
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here's why it is worrying me. we know it started in march, didn't know about it until this week. that's troubling in and of itself. secondly, don't know what the intruders are up to. are they simply stealing information or are they planting malware that could effect critical functions of the government or the private sector. what if the attack was on the gas pipeline system, electrical grid, air traffic control system. this underlines how critically important cyber is and how we aren't there in terms of preparation. >> when you say was, maybe you mean is, right? meaning the intelligence community doesn't if there could be a disruption because of the
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very lengthy cyber attack going on. could happen tomorrow. we're not out of the woods yet, is that correct? >> that's absolutely correct. as i say, were they simply going after information or were they doing things that will allow them to disrupt the functioning of our critical infrastructure networks. that's what we don't know. that's what makes this so scary. >> when you say we didn't know, this started in march, we didn't know, talking about me as a journalists, as a member of the public, or you, somebody that's briefed on intelligence matters dealing with and facing american national security. >> you and me but unfortunately also the agencies of government who are charged with dealing with issues like this. that's the real problem. one thing if you or i know, if i know as a member of the intelligence committee, the answer is no, we didn't. we knew about cyber threats for
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sure, i have been working on it for almost two years with a great deal of time and energy, but what we didn't know is this attack was going on and near as i can tell, our agencies that are set up to protect us as good as they are, as good as they are, also didn't know about it. that's what's so disturbing about this. >> how is that possible? >> i have to say one more thing. the defense bill that's now sitting on the president's desk happens to be the most important piece of cyber defense legislation ever passed by the u.s. congress. the work of our commission is in that bill. mr. president, if you're listening, please sign it. we need these protections. if ever we had doubt about it, we learned this week how serious this is. i just had to get that out,
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dana, because literally our protection from cyber attack is hanging in the balance the next few days. >> are you confident that russia was behind this extended attack that's going on as we speak? >> well, it has all of the earmarks, i'm not ready to say that conclusively. a, i don't have that classified information. if i did, i wouldn't tell you. but no. i think it is likely but i don't think anybody is prepared. that's one of the problems, dana, in this field is what they call attribution. if your adversaries are smart, they have ways of covering their tracks. but all the modus operandi looks like this was russian intelligence. >> democratic congressman jason crow who as you know is a decorated war veteran tweeted this morning this could be our modern day cyber equivalent of pearl harbor. do you agree with that, is this an act of war?
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>> i don't think it is -- i don't want to go that far. act of war is a meaning that has all kinds of weight to it and i think that may be a little extreme, but my view is it's an attack and it's something. and here's one of the issues, dana. we can't patch our way out of this. cyber is so complicated that we have to be working on a deterrent of some kind. i want, if these characters are sitting around the table at the bureau in the kremlin, i want somebody to say we better not do this, boss, because they're going to whack us somehow. right now, there isn't much deterrent. we are a cheap date. they don't feel there's any cost to doing something like that to us. that's a major problem with our cyber policy and strategy over the last 10 or 15 years. we're trying to protect
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ourselves and we should, being resilient and all those kinds of things, but we also have to tell the world we're not going to allow you to strike us without costs being imposed. >> yeah. and that goes to what i started to ask you before which is people watching this are going to wonder what i'm wondering which is how is it possible that the united states of america was caught so flat footed that this country and people who are in charge of this didn't know about it, and the question is do you think based on what you're seeing the hackers took advantage of an election, of a bumpy presidential transition? >> well, no, i don't think that's the case. this goes back to march. i think what they took advantage of was what they call a threat factor. they didn't hack into our networks directly, they went through a software firm in texas. that's one of the real dangers
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is that the government itself may have pretty good protections, but when you have a software firm you're contracting with and they send you a patch and you install it, turns out to not really be a patch but a back door for the russians or chinese or whoever wants to do something like this. so yes, it is disturbing that we didn't capture this, and what i think we need to do is what's called threat hunting, penetration testing. we test our own networks. hire hackers to try to hack us. the pentagon did this some time ago and it was very successful, called a bug bounty program. they paid people to find vulnerabilities. we have to do much more of that kind of thing. >> i want to turn to another huge story that's going on since march, which is the pandemic and effects of the pandemic that it is having on people's health and economic well-being. some of the headlines we're
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putting up on the screen, portland press herald, state jobless claims reach highest point in five months. how close are you and your colleagues to a coronavirus relief deal? >> everything i've heard, dana, is that it is very close. but i have been hearing that a couple of days. this is complicated stuff. as you know, i worked with a bipartisan group over the last months to come up with our own plan because we were frustrated that nothing was really happening. but our plan took 600 pages of legislative language to put into a bill, so the execution, even when they reach an agreement in principle is difficult. but having said that, my sense is that we are very, very close. should have made it last night. i know they're still working this morning. everybody knows that we've got
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to do this. everybody knows we ain't going home until we do this. so it's close but, you know, i learned as i know you have, don't bet on congress and the president until it is passed and signed. i am cautiously optimistic this morning, dana, we're going to have something by the end of the day and be voting on it over the weekend. >> okay. real quick. i have to ask you about the fact that you wrote a letter to the streaming services, netflix, amazon prime, hbo max which i should say has the same parent company as cnn, asking them to allow their programming to be out there for free to encourage people to stay home. have you heard back? >> have not heard back. it is a simple idea. this is going to be a heartbreaking holiday for a lot of people. me idea was simply these companies can help people to stay home and have a little uplift during a very hard time.
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i'm hoping they'll spring for it. i think it is something they could do in the public interest that would be pretty easy. >> angus king, thank you so much. as always, appreciate it. >> thanks, dana. always a pleasure. >> thank you. up next, how effective the newly approved covid-19 home test is and when will it be available. stay with us.
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piece in the pandemic puzzle but it is the u.s. giving it the attention it is due? the u.s. is averaging more than 1.8 million covid-19 tests every day. the white house testing czar touted this week's news on new rapid at home tests and said this about the impact overall testing is having. >> it is tough for testing to make a dent. that's why we have to do mitigation, slow the spread with the asymptomatic, et cetera. as cases go down, you can expect more at home and screening testing like before you go to work, before you travel. so i think the testing needs are going to be more what i call elective. they're not to put out the big fire we're trying to do right now.
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>> joining me now, assistant professor of epidemiology at harvard's th chan school of public health. thank you for joining me. you have been an advocate for rapid at home testing as a way out of the pandemic. you heard the admiral talk about the role he sees in testing right now. how does that square with what you believe is the right thing to do? >> well, i think that the admiral is absolutely right. we will see an increased number of at home tests. i know that the admiral pushed for at home tests. things are moving a lot slower than i would like to see, but he has been a great supporter. i think we will see them become more available. the reason we need them today is because they can actually serve to stop community transmission. we can help to stop spread of this virus if everyone are testing with a simple test like
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this every two or three or four days. we could actually find that we are infectious before we go to work or school, before we go out of the house to go grocery shopping and be able to then isolate ourselves until we become negative again and therefore stop the spread to other people. >> you tweeted the following. dear u.s. congress, if you knew an investment of $5 billion right now would save 500 billion over six months and hundreds of thousands of lives, would you pl make the investment? please invest in rapid tests for the u.s. what you're describing now is i think like a home pregnancy test or maybe taking your temperature at home. why is this so hard for companies to get off the ground. is it a matter of basic financing? >> that's why i have been calling for congress to put aside $1 billion out of 900
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billion they're about to pass. this is one one thousandth. specifically to scale up manufacturing quickly. if we can do that, then for another 5 billion for the whole year americans could have tests for free, on taxpayer dollars, of course, in their home. the problem so far has been regulatory. it has been very slow for these companies to get authorization because the fda continues could consider these -- we need hhs, cdc and the federal government to recognize the importance of this testing and this is a public health problem, not a lot of medical problems. if we solve it with public health tools and evaluate tests as public health tools, we can accelerate them, get them out to the entire community.
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it will take cost and funding from government, but it will also take regulatory exchanges. >> dr. michael mina, thank you for that important discussion. still going on even as we have hope for the vaccine. many fronts the battle is being waged on. thank you. >> absolutely. up next, the vice president takes the vaccine live on television while the president stays out of sight, except on twitter, of course. so to help you remember that liberty mutual customizes your home insurance, here's something you shouldn't try at home... look, liberty mutual customizes home insurance so we only pay for what we need. it's pretty cool. that is cool! grandma! very cool. only pay for what you need. ♪ liberty. liberty. liberty. liberty. ♪
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this just in. an aide to house speaker nancy
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pelosi says she received the coronavirus vaccine today. the capitol attending physician, brian monohan administered the dose. and president trump is the commander in chief until joe biden takes over on january 20th. he raises his right hand. lately, he, meaning president trump, has been silent on some of the big issues effecting the country and they're huge. instead, of course, he's focusing on what we heard since election day, claims of unfounded fraud in the election. the president has mentioned vaccines here and there, but no comment from him on the pandemic's rising death toll or what i talked about with senator angus king, the massive cyber security breach of government agencies and private companies that security officials say is the work of russian hackers. let's talk about this with cnn's chief political analyst gloria borger. hey, gloria. let's talk about what happened
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earlier today. it was a made for tv moment. it was the vice president and the second lady getting a vaccine on camera on purpose. the president wasn't there. what do you make of that? >> it is kind of remarkable to me, dana. of course, the president wants to take credit. some of it deserved for getting the vaccine done as quickly as he did, pushing private industry to do it, funding it. so it is strange to me, given the fact that this president loves to take credit for things that he wasn't out there. i think now maybe that mike pence is out there, maybe donald trump is going to think he ought to do it, too. it's kind of hard to understand other than the fact that he is so focused right now on the so-called rigged election, how he really should be president the next four years, et cetera, et cetera, that maybe he doesn't want to be at an event he might be called upon to answer
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questions about the rising death toll in this country. that's the only way i can explain it. >> and the white house is saying he had covid, he likely still has antibodies. different from trying to set an example which is why we saw the officials do it and sanjay gupta do it on camera to serve as a role model. i want to ask about joe biden and about the administration that is taking shape, at least people he is picking to be nominated. congressman deb holland is his pick for interior. previously it was announced marcia fudge would be the hud secretary, cedric richmond, senior adviser, doesn't need confirmation. do you think broadly that how we are seeing the administration, the cabinet, people closest to him, see it play out, is that answering calls and criticism from progressives and other
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groups saying it has to represent america? >> yeah. i think it is broadly. i think you're always going to get complaints here and there. what he is trying to do is balance his own comfort level which very often comes from a different generation or from the obama administration with the need as he stated over and over again for new faces and diversity. i think the problem that he has, dana, quite frankly, is that the margins in the house and senate, no matter who gets control of the senate, are so narrow that the more people he picks from the house, the more dangerous it becomes for nancy pelosi. i think she will have a majority of what, three now in the house? and that's difficult for her. perhaps one of the reasons he didn't pick someone to be in the administration like chris coons or elizabeth warren is that he needs them to stay in the senate for votes. so that's something else he has to balance here. >> before i let you go, gloria,
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you spent a lot of time with the bidens, you talked to the president-elect about the tragedy that was 48 years ago today, today is the 48th anniversary of the car accident that killed his first wife and his daughter, naomi. joe biden and his wife, jill, walked into church this morning to say a prayer to commemorate this very sad day. as i said, you talked to him so many times about issues of grief. what does this moment mean? i mean 48 years ago. >> you know, joe biden is somebody who wears his grief on his sleeve. he talks about it all the time. i think it's what makes him so empathetic as a politician, when he talks to people about who have lost loved ones during covid, he talks about the black hole in your heart that never goes away and i think he is
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talking about the pictures you're showing right there, his first wife and his young child, also losing his son beau, and the way he deals with it is by talking about it. and it is something, one of his staffers said to me that just think of this, the worst thing you can ever imagine happening to you has happened to joe biden twice in his life. first, losing his wife and child, then losing another child. and so when you think about joe biden and how he reacts to tragedy, how he overcame it, it tells you a lot about who he is and howl he will govern. >> at that time he was in washington, he was senator-elect. right now, he is president-elect. i am sure the symmetry is not lost on him at all. gloria borger, thank you so much. >> thanks, dana. and tomorrow night, join anderson cooper to learn how the country defeated the 1918
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the u.s. is facing a pandemic induced eviction crisis as the moratorium on evictions
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expires in less than two weeks on december 31st, that is if congress doesn't extend it. consider this. right now, 14 million u.s. households are facing eviction. by january, nearly 5 million of those households could receive eviction notices. as nick valencia reports, minorities could be especially hard hit. >> reporter: like so many others behind on their rent, jasmine cruz says she's living on borrowed time. federal halt on evictions set to expire december 31st. cruz, a single mother who owes her landlord two months of rent was recently issued a warrant to pay it. every day she wakes up expecting to be evicted. >> i am 25 years old, a single mother, i try on my own off like one income, it is not easy. i have been struggling. >> reporter: now with a two month old son, no job, unable to pay for child care during the pandemic, she looks after her son full time.
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with nowhere else to go, no one to count on, cruz came here to the thrive resource center. operated out of a makeshift office in an apartment complex, monica delancy helps those in atlanta at risk of being evicted, all are either black or latino, and she knows their story well. >> they put me out last year to the date with a christmas tree on a cold day like this, with a christmas tree. we don't want you to get to that point. if you have to move, we want you to move with dignity, we want you to move, pack your things up, we'll find you a place. we don't want you to be forced out. kids do not know how to get over that. adults can, kids don't know how to. >> reporter: kids like this nine-year-old that lives with her grandma. hodge lost her job in the service industry because of covid. last week, hodge says fantasia started to realize how bad things were when the family got an eviction notice.
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>> i don't have anywhere to go. i don't have much income. >> reporter: black and latino families consistently report low confidence in the ability to pay rent during the pandemic, according to national low income housing commission, communities of color are hardest-hit by the eviction crisis, represent 80% of people facing eviction. in atlanta, the united way says 95% of families they help who are facing eviction are black. >> there are applications in process. thousands more. >> you get to the point you can't help everybody that needs help. >> cannot help. the funding expires end of december. that's the biggest plea we have. some way we can extend it so we can keep helping families. >> reporter: the sad reality is not everyone is able to get help. here at united way, they can only help people that live within city limits. thousands have shown up here that had to be turned away. that's thousands who are
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unaware, unable to get resources. it puts in perspective who the hardest-hit are in the pandemic. dana? >> sure does. nick valencia, thank you so much for that important report. up next, the french president is in isolation with coronavirus. when you shop with wayfair, you spend less and get way more. so you can bring your vision to life. for small prices, you can build big dreams. spend less, get way more. shop everything home at wayfair today.
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are your asthma treatments just not enough? then see what could open up for you with fasenra. it is not a steroid or inhaler. it is not a rescue medicine or for other eosinophilic conditions. it's an add-on injection for people 12 and up with asthma driven by eosinophils. nearly 7 out of 10 adults with asthma may have elevated eosinophils. fasenra is designed to target and remove eosinophils, a key cause of asthma. it helps to prevent asthma attacks, improve breathing, and can reduce the need for oral steroids like prednisone. fasenra may cause allergic reactions. get help right away if you have swelling of your face, mouth, and tongue, or trouble breathing. don't stop your asthma treatments unless your doctor tells you to. tell your doctor if you have a parasitic infection, or your asthma worsens. headache and sore throat may occur. could you be living a bigger life? ask an asthma specialist about fasenra.
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[ fizz ] joini[ coughing ] [ gasping ] skip to cold relief fast with alka seltzer plus severe power fast fizz. dissolves quickly, instantly ready to start working. ♪ oh, what a relief it is so fast. french president emanuel macron who tested positive for
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covid-19 thursday is suffering with several symptoms. cnn's melissa bell is in paris. what are you hearing about his state right now? >> well, we had the opportunity to see him, dana. he left the palace last night to head to a residence of french presidents outside the city in versailles where he is to recover and will be isolating for the next seven days. he posted an extraordinary video message. looking fairly pale and pasty. speaking of symptoms, saying he would keep the french informed, posting every day news of his health because although for the time being is feeling relatively okay, that could change. he also talked about the fact that look, if i can get the virus, it means that anyone can get it. i am extremely protected, take great precautions, respect the barriers, yet i caught the virus. a clear message of compassion for those who had it before, and for those who may not yet have
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caught it warning they need to continue to be careful. >> melissa bell. thank you for that important report. thank you for joining us. brianna keilar picks up coverage right now. hello, i am brianna keilar. welcome to viewers here in the united states and around the world. america's worst case scenarios are coming true as the pandemic is overtaking the country like never before. a new end of week tally finds there were 1.5 million new cases in the last seven days. that means one out of every 216 americans reported getting infected just in the past week. more than 233,000 new cases were reported thursday alone. more than 3200 deaths. this week we had a 9/11 magnitude of loss of life. the president hasn't said a consoling word nor offered