>> it was di mania. >> the reality is something completely different. >> just for diana to look camilla in the eye is a huge show of power. >> she wanted the life she'd hoped for and she kept fighting for it. >> i was always different. and i always see. >> diana provided a very public model of defiance and truthfulness.

>> diana was a trailblazer. she found her voice. i think that's why we continue to care. >> she had this courage ingrained within her. >> pre-diana there was still ch interest in the royal family. along comes diana and boom, it all changes. >> diana! >> she was iconic. she was box office. >> will you dance with the princess tonight? >> if she'd like me to. >> it was like a rock star joining the family. >> there was a sense of impostor syndrome. >> i was a young girl who was a threat. >> you see this vulnerability but also the strength. she was very keen to make sure william and harry understood there was a life beyond palace walls. she wanted to help people who were marginalized because as she

said, i'm one of them. >> they were two needy people and they both need what'd the other was unable to give. >> any marriage prince charles might have made could never be as strong as the relationship he had with camilla. >> the lies, the deceit. i hate it. >> looking back, you can see a pattern throughout her life. isn't it normal to feel angry and wane to change the situation? >> every single story had been denied by the palace. >> it's not good. >> i don't think anybody in our time has grown up in public like diana has. >> i never anticipated i'd end up in the history books. >> the unique extraordinary and irreplaceable diana.

>> to survive. have you been able to put in any small permanent touches that will make it very much your day? >> have we done this? >> i. >> very first time i actually met lady diana spencer was in buckingham palace in the week before her wedling. >> must have been enormous fun putting together a guest list. >> well, i don't know. you have a certain amount. you have to sort of take a few people out or whatever. it has been quite difficult. my side, anyway. >> in that interview, its really the first time the world heard

diana speak. looking back b on that, it's not -- not only is it awkward, but they don't really seem to know each other. they don't necessarily know how to answer and you're thinking this is just a few days before your wedding. i found it painful watching the interview. because what diana actually did was go into the idea of marriage as a total innocent. >> in my immaturity, which was enormous, i thought that he was very much in love with me, but it wasn't the genuine sort. >> and for diana to have a fantasy of going into a fairy tale wedding and then it all working out just great, you hit reality with a bump. >> you're going to have time for the private life, for making a home and running a home sort of thing, but young married couples do. are you looking forward to

making a home? >> oh, yes, very much so. look poured to being a good wife. >> gracious. >> i had to say it. you were sitting there. i'm sure you would. >> after we did the interview, there was a moment when one of the courtiers came and he said diana would it be all right if we took a photograph now? no, not now. there was manager more to diana, something that was not the marshmallow or the play dough that was going to be molded into what they wanted. running through all of it was a backbone, a knowledge of her own self. and you see this vulnerability of diana but also the strength, but you have to ask the question where does this come from and you only have to just go back and look at diana's childhood to

find the answer. >> diana was born in norfolk in the east of england. >> it was at that time still with one foot in the 1970s e 50s. country sport loving tweedy people. >> it's wealthy landowners. there is a slight feeling that it's one removed from the rest of the country. >> it has this enormous kase as having royalty associated with norfolk. it's where the queen spends every christmas with her family. it's where they relax. they go hunting and shooting and picnicking. >> i adore being in the country.

>> diana had a quiet country life. you look at those early pictures and you see a country girl, you know, in her wellies and her cheeky knits. >> she's swimming in the family's swimming pool. she's on bicycles. all seems to be very happy and well. but behind closed doors it was not a happy house. diana's father was johnny vicant althrop. they had a difficult time with johnny. for women of diana's mother's generation or any one of her

posh friends, you're supposed to keep popping out male children. >> when i appeared my husband, i discovered this new word called premajenitor. what it means is that the first born son inherits everything within these aristocratic families. can you imagine trying to divide an estate into eight different parts. >> frances knew that johnny needed and he ir. she produced two daughters, sarah and jane. finally frances gave birth to a little boy, john. it's krinlably sad. he lived for barely hours before he died of a lung condition. there was not just the grief of losing a child but the grief of losing this child that her

husband so badly wanted. >> 18 months later after the death of this precious little boy, diana was born, third girl. >> i cooperate understand why i was this time around which in later years i perceived as being part of the child before me died and both are crazy to have a son and heir and it comes a daughter. >> diana's growing up with feeling that she has already disappointed her parents because she wasn't the right sex. i didn't give my parents what they wanted. i'm not good enough.

but diana was determined to prove everybody wrong. she was thinking you could be anything you want to do, you can be anything you want to be, as long as you put your mind to it. >> it was like having a rock star join the family.

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schwab! look forward to planning with schwab. [vocalizing] [sound of dental machine] open here you go buddy. thank you. ah, thank you. have a good one. you too. [singing] happy birthday you may kiss the bride. [cheering and clapping] [cheering] ♪ good job. we love you, mom. we love you, dad. [sound of ocean] oh my god. that's our baby girl. [sound of heartbeat on ultrasound] ♪ after diana, another three years and then a boy was born. johnny finally had his son and

heir. little boy charles. once frances has given birth to the son and heir she's fulfilled her contract. she has done what she was meant to do. she began to plot and escape route for herself. johnny could be violate and she felt that she and her children would be safer out of the home. >> there were terrible arguments in the household. >> he slapped my mother across the face and she's crying. >> it was september in 1967 that frances, diana's mother finally told her husband johnny that the marriage was over and she was leaving. and then to have your mother just gone, she just left. nobody explains to you what

happened that makes any sense. because that's not what that family does. all that she knows is there goes mummy and she didn't come back. age six, the support system for diana has walked out, and never really to be seen again. >> i hated the doubt, the obsession about the doubt. a light outside my door. i used to hear my brother crying at the end of the house crying for my mother. >> she didn't understand that her mother had wanted her, had hoped to take her with her. she'd hoped to take all of her children with her. diana's own mother in a very unhappy marriage left for very good reasons and was shunned in

soc society. diana grand mother, a terrible snob, was appalled that her daughter should have left her belted earl. and as a result she gave evidence in the custody proceedings against her own daughter. she called her a bad mother. custody did go to johnny. so frances, having planned to keep all four of her children and to remove them from this abusive household had lost them. and because of what happened to diana at such a young age and watching her own mother lose her children. >> this fear of losing children would have played on diana until her death. >> after a succession of nannies diana was finally packed off to

a girls boarding school called riddlesworth. >> good morning. good morning. >> diana was brought back by the chauffeur and not by her dad or her mother. >> i cannot imagine what it must have been like. >> remember the doors, the noise certain doors made, desks going down, windows being shut. all the time. very poignant. very much there. >> diana wanted to be loved. she wanted wholesome family type love. when she was a very little girl she didn't have control. she didn't have power. she must have felt that she was always struggling to find her place.

>> a boy who was born to be kingsessing, prince charles may well occupy the well worn desk once used by his father. >> diana and charles grew up in pretty much the same world. yes, there's a 12-year gap between the two of them but they were both sent away to boarding school at age nine. >> it's fun and it's hard and it's strict. who's nurturing them? who's looking after them? when charles was soept to boarding school, he was so home sick that he was seen weeping and the only comfort he had was his teddy bear. teachers had no mercy for him

because they're like you got the wealthiest family in the world, i'm supposesd to, sit down and shut up. >> charles was a victim of a very unhappy childhood, and diana was a victim of her own desperately unhappy childhood. they were two immediately people and they both needed what the other was unable to give. ♪ si acelero no me paran ♪ ♪ el viento pega en mi cara ♪ ♪ estoy brillando con mi drip drip ♪ ♪ una luz que no se apaga ♪ ♪ ♪ you know when all you can see is this area here? lines... dark circles... new revitalift eye serum by l'oreal...

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prince charles, the future kingsessing of england, becomes a college freshman. the heirto the throne looks like his mother and walks like his father. >> charles goes off to university. he is going out, he's working, he's meeting people. >> charles enjoyed his time at university. first little taste of independence and he hasn't had much of that. >> though for me looking back at the pictures of him, he doesn't look like your typical student, does he, with his suit and tie. his bicycle immaculately turned out. >> do you have any thoughts about the lady the prince of wales should marry? >> well, i suppose it's very

difficult, because you've got to remember that when you marry, in my position, you're going to marry somebody who perhaps one day is going to become queen, and you've got to choose somebody very carefully, i think. >> part of duty is ensuring you make the right marriage, one that will last, one that will produce and heirand a spare, because that is what is expected of you as a member of the royal family. >> charles was a very complex man. he didn't feel entirely loved or appreciated by his parents. he felt he could never please them. he could never win their approval. everyone bows or courtesies to the queen, even her children and grandchildren who sees her first thing in the morning will say morning your imagine city.

>> chaers a wall, there's a boundary. the kiss that is from one cheek to the other, but it's quite a cold kiss. there's not a whole lot of warmth. despite their surface differences, young diana and young charles are actually pretty united. the desire to feel safe. the desire to control your environment, the desire to be in a solid structure, all of that goes back to imperfect parents, unmaternal mothers, dpt fathers and the feeling of being an unwanted child. >> in 1975, diana's grandfather dies and therefore her father becomes the earl. >> they had to move to althrup in north harpson, been in the

family for hundreds of years. it's a truly exquisite house. it has 13,000 acres of woodland and parkland. it has 90 rooms. having been the honorable diana spencer, she was suddenly lady diana spencer. she skipped along the corridors shouting i'm now lady diana. she was someone to be reckoned with. the spencers go back a long way. they were rich enough in the 1600s to lend money to the monarchy. >> another tick in the box to say right, i'm now officially a part of this aristocratic world. i'm one of you. i have the title and my father has the house. >> and diana was sent to another

school called west heath. it was a safe and cozy environment for diana. it is where her two older sisters sara and jane had gone to school. >> here in the ballet class was somewhere she could shine. she adored dancing. and if you do enjoy dancing, you're just lost in yourself. >> leaping, it's amazing, in leaps and bounds. >> yes. >> left her to her dancing. >> every day. >> it was quite fun. >> it was amazing. legs everywhere. >> part of diana's attractiveness at school is that she was athletic. she was gorgeous. she had a lot of vitality, so

she may not have got top marks on her exam papers but she got top marks on the playing fields. other girls really like her. she wins best legs competition. she was able to get along and ride along with her friends. all she wanted was security and a feeling of being validated and appreciated. that's something she thought constantly in life. >> diana, you have to remember, had lived on a diet of romantic novels. >> she read voraciously but she didn't read anything of much substance. she had this romantic notion in her head, shoefs going to marry her dashing prince like all the stories she'd read. she had like a school girl crush on prince charles. i think she had a picture of him

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while diana's still at school, charles, who's 12 years

older, he's in the navy. his nickname's action man. intercept that how you want. and he's having a lot of fun. all young princes seem to get into military service and i think it's a hugely liberating experience for them. they're there with the boys and lads together. they're womanizing and doing whatever. >> how did you find him? >> oh, charming. total enchapterment. >> when you're probably the most sought-after man in the land, you have your pick of the bevy of beauties. why don't you take advantage of it? and charles certainly did. women were flinging themselves at him. >> so that we could grab it, you know, so we're pleased. >> if you were younger, would you consider him in that light,

sexy? >> oh, yes, i suppose so. >> papers unveiled a cavalcade of girl friends. sabrina guinness. then it was anna wallace. all hopes of a suitable princess was revived. others were considered. >> diana's having a good time at boarding school. she's safely tucked away and in the life of prince charles actually begins to overlap with that of diana in the most extraordinary way. she receives news that charles is dating her older senior sara. this is the moment that diana realizes that she's not that far away from the royal family. at school, first day back, they

haven't seen each other for weeks. there was a lot of chatter before class. diana, tell me about the holidays. did you see charles and sara? what happened? let me know all. any young girl would have loved to have been his girl friend. even more importantly, his wife. >> in november 1977, diana's eldest senior sara invited the prince of whales for a shoot at althorpe. diana up cysts on going home. >> i don't think she wanted to steal charles from her sister but i think she wanted to start rubbing shoulders with the absolute top level of english society at the time. and that's the royals. >> the night before, there was a dinner and that was the first time that she and charles

noticeably met one another. >> my sister was all over him. >> i snaekt when she met prince charles that weekend, she fell for him. she went back to west heath to her school and nurtured dreams about charles in the way that any teenager nurtures dreams about a pop star. >> sara spencer's relationship with prince charles came to a grinding halt. in an interview with the press she said she had no enter at all in marrying prince charles. and not only that, but he was one of nearly thousands of

boyfriends. just giving an interview to the press was complete anathema to the royal family. you never do that. i think he was extremely aware that every woman he went out with, you had to be able to trust them. >> charles is quite tortured about the future. every's looking at him waiting for him to get married, to continue the royal line. he knows he has to choose england's queen. feeling stressed in your skin? not with olay retinol body wash. which improves skin 3x better.

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in the summer of 1979, diana came into money. she'd reached 18 and with it, she bought herself a very nice flat in a very, very posh part of london in the royal burrow of kensington in chelsea. and she invited some of her school friends to come and join her there. >> it was nice being fat with girls. you're not fat.

>> diana's had a girls set of posh friends and they lived in and played in what we call the tiara triangle. basically the porschest parts of london. diana's youthful life, it's a circuit. it's a marriage market. the young ladies have to put themselves in the way of eligible young men at a range of venues. polo matches, friends' weddings and parties, weekends away, shooting, hunting, fishing. >> in the aristocratic world, akris kratz only really hang out with other aristocrats. the women born into these aristocratic families would play at having a job. it wasn't a career like i'm going to become a lawyer or a doctor. it was just oh, i'm going to become a nanny or a nursery

schoolteacher. >> when diana came to me as a shy 18-year-old babysitter, she'd had very little world experience, none at all, and she was just wonderful with patrick. she sat on the floor with him. she was totally focused on him. she worked at a nursery school the day she was not working with me. one of her strongest characteristics was she was very tactile. she wanted to hug people, reach out and touch them. that boisk warm trusting loving caring personality was always there. >> diana had this idea that she was cut out destined, if you like, to be different, to be something a little bit special. she becomes clear in her goals.

diana would use the kind of soft power, very feminine power. she'd realized that despite not having overt drive, overt ambition, she had something else. >> in the '80s, still around aristocratic society and within the royal family, as a woman, you still wanted to be perceived as unblemished, as a virgin, as, you know, not having a lot of gossip around you. >> there had been so many wonderful young women in charles's life at that point, but it was expected of charles to marry someone that came from a certain social strata, that ticked all the boxes. yes, she was expected to be a virgin. >> in july, 1980, diana's life

begins to change dramatically. charles had been playing polo in sussex. >> diana receives this invitation and she immediately packs her bags and goes. and charles was told that she was jolly, which meant she was a lot of fun, she'd make him laugh. she was cute. this was her opportunity at this house party when they were flung together, i think she seized that chance with both hands. >> diana looks in the mirror and says to herself, remember you're a spencer. there was barbecue on the night of the polo and charles and diana were sitting together on a hay bale and diana started to talk about lord mount bat op who died the near before and to tell

charles how sorry she felt for him, watching him at the funeral. >> he was prince charles's father's uncle, so he was a great uncle. his death was devastating for prince charles. he's lost the one person in his life who was a real father figure to him. who would give him advice and whom he would actually listen to. and charles was so moved by this young woman, her empathy, her caringness. and for diana, charles was sort of prince charming. she saw a sensitivity in him that chimed with her. she was listening to him. because he writes poetry and stuff. nobody wants to know that. but he tells her. he plays the cello. nobody wants to know about that. she cares about him as a person.

>> having initially thought of diana as his girlfriends' little sister, he looked at her with new eyes and that was the beginning of their relationship. she was young, she was beautiful, she was aristocratic, titled. she ticked a lot of boxes for a future kingsessing. they were chaperoned where they went, to the albert hall, for example, they went to the races, they did the routine things in his royal life in a very stayed and proper way. >> charles is pretty old school in the royal family you go along with protocol. >> charles used to ring up and say would you like to come for a walk, i'd say yes, please. it was wonderful. >> january 1981, diana is

invited to princess margaret's 50th birthday party at the ritz. >> if you get invited to that, you're in the family. that was a stamp of approval. >> can you imagine what diana is thinking, the future kingsessing is interested in me. we're meeting up at these super posh society parties. i'm being seen. i'm on his arm. >> and diana was still a virgin and i have to say at this time, by the 1980s, there were very few aristocratic virgins around. >> it was a fairly tale come true. diana came in to work bright and

early monday morning said she had something important to tell me when you go out to work this morning you will see reporters and photographers. they're out there for me. she said he was, diana, what have you done? and she said i spent last weekend up at balmoral with prince andrew? and she said no. actually it was prince charles.

[humming] ♪ i'm paying them no mind ♪ ♪ hands to the sky, all mine and pardon when i shine ♪ ♪ hands to the sky, all mine ♪ ♪ woah, woah no ceiling woah woah good feeling woah woah ♪ ♪ i might send it up ♪ ♪ ♪ ♪ (peaceful music) ♪ ♪ ♪ (battle sounds from phone) ♪ ♪ (battle sounds stop) ♪ ♪

(dragon roar from phone) ♪ ♪

a campaign by mps to stop what they describe as press harassment against diana spencer -- >> the council's concern stem from scenes like this which occur daily as lady diana leaves her flat to go to the nursery school -- >> you can't overstate the role of the media in diana's royal life. she was a tantalizing target. >> from 1980-'81, she was thrown in the deep end. >> are you bearing up quite well? it must be quite a strain with all of us after you. >> well, it is, naturally. >> you seem to be doing very well. >> diana was straight out of central casting. she was young and blonde and gorgeous and intriguing. >> she was iconic. she sold newspapers. she was box office. >> then it all started to build

up. the press were being unbearable. following my every move. >> some reporters rented the room opposite her flat to look into her bedroom. they climbed drainpipes. they pretended to be deliverymen. every time she left the building, she was followed. she got into her car, they followed her on motorbikes and cars. life became intolerable for her. >> so is lady diana spencer, a 19-year-old kindergarten teacher, really the one? >> where have you all come from? >> australia. >> australian, what next, bloody hell. >> the handsome prince won't let

the storytellers, that's the press, have their happy ever after ending. at least not yet. >> at this point, charles' father wrote to his son and said, look, you've got to make your mind up about diana. you must either ask her to marry you or let her go, because you are going to damage her reputation. charles misinterpreted his father's words and thought it was an instruction to marry. >> given that charles' relationship to his own father was quite frosty, quite distant, very stilted, it's very bad luck that charles thinks that what his father is saying is, you better marry this lady quick. >> they had only met each other on 13 occasions before they got engaged. and on all of those occasions, there have been other people with them. it wasn't getting to know

somebody in a real way that couples normally do. there was very little intimacy. >> he sat me down. there was never anything tactile about him, extraordinary. i'd had a boyfriend but always kept them away. >> for diana, everything that happened with charles was her romantic fantasy of how people behaved. she didn't really know how people behaved when they were in love. and in a funny way, charles was as far removed from the real world as diana was. >> anyway, so he said, will you marry me? and he was deadly serious. so i said, yes. he said, i love you so much, i love you so much. and i said -- so he brought me upstairs, brought his mother down, da da da.

>> when diana says yes at windsor castle, she must have been feeling that i have made it, i'm the ultimate, right? but on the other hand, frightened, confused and bewildered. what have i just said yes to? >> 11:00 a.m., buckingham palace. the beginning of a day to remember for prince charles, lady diana, and a lot of other people, too. the long-awaited, much-written-about engagement had happened. >> now you're about to marry the prince of wales, and one day you would in all likelihood be queen. it's a tremendous change for someone from 19 all of a sudden for transition.

>> it is. i've had a run up in the last six months. and charles and i can't go wrong. he's there with me. >> can you find the words to sum up how you feel today, both of you? >> just delighted and happy. and i'm amazed she's been brave enough to take me on. >> and, i suppose, in love? >> of course. >> whatever in love means. your interpretation. >> it means two very happy people. >> yes. >> congratulations. >> thank you very much, very kind. >> as a viewer, this was the most ghastly moment. >> being asked about love or his feelings in public was just completely and utterly alien to him. this is a man who had grown up

internalizing everything. in a very untactile family. he didn't want to answer the question. >> questions that diana was asking herself, what do i need to be for him, what does the royal family need from me, what do they want from me? but wait, what do i want for me as well? >> i felt deathly calm. deathly, deathly calm. i felt a lamb to the slaughter, and i knew it. but i couldn't do anything about it. here is the stuff of which fairy tales are made. >> behind the scenes, a whole different story was playing out. >> she wanted to show camilla

that she was the prize. >> diana was taken and put into a gilded cage. >> diana was clearly going downhill. >> what your heart wants isn't the same as what the system wants for you. >> will thou honor and keep him in sickness and health so long as you both shall live? the following is a cnn special report. good evening and welcome to the cnn special report. good-by petito's disappearance and death has captured it attention of the nation and has been a fast moving investigation. just this week human remains were found here at the carlton reserve. and according to sarasota county medical examiner's office those remains have been identified as brian laundrie. the manhunt for brian is over, but there are still so many questions about gabby's death. over theex