this is cnn breaking news. hello, everyone. i am michael holmes thog coming to you from ukraine, and right now we are waiting the start of a cease-fire proposed by russia that is supposed to take effect in five major ukrainian sea cities in about two hours from now. it is unclear, whether either side will honor that cease-fire. now, the cities involved include kyiv, kharkiv, mariupol', these are all places that have endured some of the fiercest fighting since the start of the russian invasion. the cease-fire meant to give civilians an opportunity to evacuate via humanitarian corridors. but under the kremlin's plan, most of those corridors would lead to russia and its ally belarus, where many refugees obviously do not want to go. the ukrainian president reportedly calling russia's proposal immoral and it was

loudly condemned by the u.n. on monday. now, the latest round of talks between ukraine and russia meanwhile resulted in no breakthroughs on monday as with previous attempts. and the russian military has been stepping up its assault on strategically important ukrainian cities. the pentagon says nearly all the russian troops once amassed outside ukraine are now inside this country. and you can see there, the red-striped areas where russian forces are present. mostly, in the northeast and in the south. now, in the coming day, ukraine's president expected to deliver what's being dubbed an historic address to the lower house of britain's parliament. volodymyr zelenskyy was seen in his own office sig can'tly on monday for the first time since russia invade. he said he is not leaving, he is not hiding, and he is not afraid. >> translator: we are all on the ground. we are all working. everyone is where they should

be. i am in kyiv. my team is with me. the territorial defenses on the ground, the servicemen are in position. our heroes, doctors, rescuers, transporters, diplomats, journalists, everyone, we are all at war. we all contribute to our victory, which will definitely be achieved. >> russia's indiscriminate shelling has trapped hundreds of thousands of civilians in what is left of their cities and towns. many, now without food, water, or electricity. moscow denies deliberately targeting civilians, but scenes across ukraine challenge that claim on a daily basis. here's cnn's matthew chance. >> reporter: clearing up the broken debris of a shattered home. this is the devastation caused by a russian attack on a residential neighborhood in a small ukrainian town.

50 miles south of the ukrainian capital is nowhere near the frontlines. but it has felt the rage and the pain of this war. >> we have come inside one of the houses that was affected by what was apparently random artillery or rocketfire into this residential neighborhood. you can see just how -- just how shattered the lives of the family here were. look. i mean, windows have been blown out obviously. all their belongings have been left behind as they go into hiding. there is a picture up there. some of the people who lived in here. a family with some children. apparently, they have survived this which is good. but of course, when you look at the situation, and the way that russians have been shelling residential areas across the country, so many people haven't

survived. um, this is -- have a look -- it's the children's bedroom. you can see, over here, look. the -- the bunkbeds. the roof that's fallen down onto -- onto the top of it when that shell it. and of course, in the -- in the panic, in the evacuation, the kids have left all their -- all their toys up here. you know, it just shows you no matter where you are in this country, with russia attacking towns and cities across it, lives have been shattered. >> this is a close friend of the family who were nearly killed in their beds here. godfather to the three children who escaped with their lives. now, he has one request he tells me. for the united states.

please, close the skies over ukraine. if we can just contact nato and ask them this, everything will be fine. otherwise, he warns, putin will cross ukraine and threaten the whole of europe. in a bunker under the town, it's terrified children singing ukraine's national anthem that keeps them calm. and as russia invades, a whole generation of ukrainians is being united by this war. together, as they shelter from the horrors above. matthew chance, cnn in ukraine. >> all right. i want to bring in former nato supreme ally commander general wesley clark, now, who is with me from little rock in arkansas. good to see you again, sir. there is increasing evidence that, while, you know, russia is pounding ukrainian cities and making some advances, at the same time, they appear to be

having some real trouble in the field, in terms of logistics and resupply and so on. how do you think that is impacting their battle plan? >> i think the russian forces are having a great deal of difficulty on providing resupply, regrouping, reorganizing. the ability has been bad for the last week and a half in the north. in the south, they are making better progress but they don't have the mass. they don't have the organization or the logistics even in the south to keep the pressure up and do the kind of campaign that i'm sure that the russian military must have promised mr. putin and ukrainian resistance has been tough, and our resupplies, thus far, are getting in to the ukrainian forces. so, i think the russianings are in for a tough time. in the north, of course, they would like to bring their heavy artillery in. closer to kyiv, to put it under greater artillery bombardment but they simply can't get it there because the ukrainians are going forth. they're disrupting the columns.

they're taking out individual vehicles. they captured a number of vehicles that they have turned against the russians, so it is a real fist fight on the outskirts of kyiv. 12, 15, 20 miles out from the center of the city. and they want to close in much closer than that to use their heaviest weapons. >> yeah. the ukrainians are being very nimble, sort of striking and hitting individual targets and moving on, which seems to be very smart. vladimir putin, as you know, he is not the type to back down. or even look like he's backing down. what are the risks when a man of that mindset feels cornered or -- or feels that he might suffer at home because of the war not going to plan? >> we don't know. he is not actually backing down at this stage. what he is actually doing is by doing these negotiations and offering humanitarian corridors, he is basically distracting us. he is stalling. he is putting zelenskyy under pressure. he'd like president zelenskyy to fold and say, oh, okay, you

killed enough people. okay, you can have my country. president zelenskyy's not likely to do that. and so, what putin is doing is he is buying time. offering these humanitarian corridors is going to be coughed up in some future war crimes trial, and he is going to say i gave them a chance to leave and they wouldn't leave. and there is kinds of arguments will fly out. but one thing about him, he is watching us very closely. >> yeah. yeah, you are right. and when we look -- when we look at what is going on on the battlefield and the shelling that we are seeing, i was speaking yesterday to a war crimes expert. and -- and we spoke about the chances of vladimir putin, himself, being indicted. normally, a difficult thing to do when you have got a case culpability for a specific instance to a leader but this expert said he is actually making it easy for prosecutors with his own comments, laying out his capability. do you think he could be indicted? >> right.

well, it is going -- there is evidence that's going to be collected. the fighting is tough. they have -- but there is a lot of video. this is not like 1942 or '44 where no one could record what's happening. does have to be assembled but it will cause real trouble. in the meantime, nato has to do what's necessary. not nato but -- but the individual members of nato have to do what's necessary to help the ukrainians stay in the fight. that's -- that's the key. while sanctions are escalated and putin's put under pressure at home. >> yeah. you know, if it comes to it, do you have confidence the ukrainians who -- who hold the advantage of being inside the capital, not the attackers -- um, do you think they can hold kyiv? what preparations would they have made to defend and repel an entry? >> well, they have had several days now to fortify kyiv. they didn't start early and there was a lot of concern at

first. but they the early efforts to sort of jump in and seize it by surprise. there is no surprise now. so, there are multiple lines of defense no doubt in kyiv. and um, their weapons distributed and people will fight. they'll block the major approach despite artillery fire, rocketfire, whatever comes in. if the -- if the russian forces get closer, though, there will ban awful lot of heavy fire put on kyiv before the ground forces of the russians try to close in. they learned a lesson. >> yeah. yeah. that is a great fear if that happens. you can only imagine what the civilian casualties could be. general wesley clark, always a pleasure. thanks for the analysis. >> thank you. all right. well, cnn's clarissa ward went to a train station in kyiv on monday. as families hurries to escape the russian assault. >> reporter: at the kyiv central train station today, a crush of

people trying to escape as russian forces hit closer to the capital. many here have just been evacuated from the hardest-hit areas. few know where they are going next. ala and her family made it out of the kyiv suburb early-this morning. leaving behind her 81-year-old grandfather. he didn't want to come with us. he decided to stay, she says. he's old and can't run very fast, and we had to leave so quickly. i don't know what's happening there now. it's so scary. this is what remains of the place she calls home. burnt-out husks of russian armored vehicles, entire apartment blocks destroyed. i don't understand how you can shell peaceful people. we never wished harm on anyone. we were friends with russia. we have relatives in russia, she

says. they just want to erase ukraine from the face of the earth. it's that fear that is fueling the sense of desperation here. from the minute they announce the next train going west, you can see everybody just scrambles to try to get on it. down below, the platform is packed but people remain calm. they rush in to help an exhausted elderly woman who has fallen on the track. close to departure time, confusion sets in. another train arrives and people run across the tracks hoping to catch it. finally, the train to lviv arrives. there is pushing and shoving, as people jostle for space. let the women and children go first, one man shouts. another weeps as he hugs his wife good-bye. sonya, i love you, he calls out. he waits for the train to leave. eyes locked on the window.

for what may be his last look. >> powerful reporting there from cnn's clarissa ward from kyiv, the capital. we are going to take a quick break. when we come back on the program, amid the destruction here in ukraine, russian families are looking for soldiers who have gone missing. and they've got an unlikely ally in that. also, the refugee crisis growing by the day. the number of people fleeing this war, now nearing 2 million. >> imagine if you had to pack up your children, your pets, your belongings, into a single suitcase, and flee your home and your country. on a moment's notice. that is what is happened to all of these people. cused on my career. but when we found out our son had autism, his future became my focus.

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welcome back. the u.n. says more than 1.7 million people have fled ukraine for other countries since russia invaded but the crisis, expected to get much worse. the european union's foreign policy chief warning the eu needs to prepare for 5 million refugees from ukraine, as the russian bombardment intensifies. meanwhile, russia proposing evacuation corridors leading out of five besieged cities, including kyiv, kharkiv, and mariupol'. but ukraine rejecting the idea, so far, since most of those routes lead only to russia and its ally, belarus. >> according to available information from my capital, russia has undermined arrangements on humanitarian corridors for tomorrow. russian side has already sent us a letter with routes to russia and belarus only.

i call on the russian side to reverse to the previously-agreed routes, to allow ukrainian and foreign citizens to leave for europe. >> now, tens of thousands of ukrainians are fleeing to another former soviet republic. the u.n. say miles ans more tha refugees are in moldova but many more have passed through that country to other countries in europe. ivan watson is there. here is his report. >> reporter: the fastest-growing refugee crisis in europe since world war ii spilling across the borders of the former-soviet union. more than 1.7 million ukrainians leaving everything behind, and now relying on the kindness of strangers. people like this grandmother, who says a russian strike destroyed her family's home on friday. i never thought the day would

come when we would have to run away with these little kids, she says, holding her 4 month old granddaughter. nearly everyone here left their husbands, fathers, and sons behind to defend their homes. mothers with young children, now on their own in a foreign country. imagine if you had to pack up your children, your pets, your belongings, into a single suitcase and flee your home and your country on a moment's notice. that is what has happened to all of these people. moldova, a small, relatively poor former soviet republic opened its doors to the refugees. providing free transport, hot meals, and shelter to tens of thousands of ukrainians sighs the country's prime minister. >> so about three-fourths of the refugees are actually staying with families. a lot of ukrainians have friends or relatives in moldova. but also, regular people have just taken in ukrainian families

into -- and invited them into their homes. >> complete strangers? >> yes. absolutely. >> reporter: this woman is traveling alone. she says she came from kyiv. and it took nine days to get here. she has family waiting in moldova. the woman is headed to meet relatives here in an arena in the moldovan capital. >> this is one of the consequences of russia's invasion of ukraine. hundreds of ukrainians who have taken shelter into a stadium in moldova. this, a temporary stop, a place to pause and process their new reality. these women tell me they still can't believe the russian military would shell and bomb their home city of kharkiv, a city where almost everyone speaks russian. after all, putin claims, he's protecting russian speakers from ukrainian nationalists.

they say, look, look at where the russian-speaking people are. they are all sleeping here. this observation echoed at the border by 65-year-old grandmother tatiana. we watched the russian tv channels and they have it all backwards, she says. they say the russians are heroes defending us. look here how they are liberating us. is this a liberation, she asks? if i am running away with a little baby like this. she joins the crowds lining up into waiting vans. one of tens of millions of ukrainians now facing a very uncertain future. ivan watson, cnn, on the moldovan border with ukraine. now, if you would like to help people in ukraine who might be in need of shelter, food, water, warm clothing, do go to cnn.com/impact. so far, 40,000 donors have raised more than $3.2 million.

all right. after leaving for ukraine, that's the last some russian families have heard from soldiers. but one group trying to change that. a hook at their efforts to find information on missing soldiers tsa that's when we come back.

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welcome back to the program. more details now on our top story. another attempt to evacuate civilians from five of ukraine's

most besieged cities could soon get underway. cities like kharkiv, which you are looking at right now, where entire homes and apartment blocks have been reduced to rubble by russian air strikes and artillery. russia proposed a cease-fire plan which would start in the next 90 minutes or so but right now, unclear if either side will actually adhere to it. now, this comes as russia's attacks on ukraine intensify with heavy fighting reported monday near the capital kyiv and around cities to the south. one senior-u.s. defense official saying, nearly all russian troops who were once massed alongside ukraine's border, are now inside that border in this country. now, the red-striped areas there on that map show where russian troops are now present. meanwhile, the united nations reporting more than 1.7 million refugees have fled ukraine in less than two weeks. that is a staggering number in a very short timeframe. the eu warning that the number

could eventually reach 5 million. now, for others who have try today reach safety, their journey, cut tragically short. several evacuation attempts over the weekend fell apart within hours after russian troops were accused of shelling the very escape routes they had offered to keep open. new video showing civilians making it out of -- this is a kyiv suburb on monday. one day after local officials said several people, including one family, were killed literally as they tried to escape. now, we've also seen pushback over the routes that moscow is proposing. many of which, lead to russia and belarus. ukraine's president suggesting russia's promises to protect civilians are nothing more than propaganda. >> translator: there was an agreement on humanitarian corridors. did it work? russian tanks worked, instead. russian grabs, they even mined

the roads which was agreed to transport food and medicine for people and children in mariupol'. they even destroyed the buses that have to take people out. but at the same time, they are opening a small corridor to the occupied territory. for several-dozen people, not so much to russia, as to propagandists. directly to the tv cameras like that's the one who saves. just cynicism. just propaganda. nothing more. no humanitarian sense. >> now, u.s. ambassador to the united nations says is it, quote, clear mr. putin has a plan to destroy and terrorize ukraine. but not all russians see ukrainians as their enemies. some just want their loved ones, who are ordered to ukraine, to come home. cnn's alex marquardt spoke with workers at a ukrainian hotline hoping to give families of russian soldiers information on what might have happened to them.

>> reporter: these are the voices of russians, parents, wives, siblings desperately searching for answers. calling to find information, anything, on russian soldiers they have lost contact with who are fighting in ukraine, who may be wounded, captured, or even killed. this russian wife, like many others, has turned to an unlikely source for help. the ukrainians. in the ukrainian government building, christina, which is her alias, is in charge of a hotline called come back from ukraine alive which ukraine's

interior ministry says has gotten over 6,000 calls. christina asks that we don't show her face. >> your country is being invaded. but you also feel the need to help these russian families. why? >> the relatives who have called this hotline say they haven't heard from the soldiers since the invasion. hotline, which russian families have found on social media or through word of mouth gave cnn exclusive recordings of a number of the calls .

what are some calls that stick out to you that you remember the most? it's okay. these are the notes from one of the calls and, in fact, this call came from the united states. the relative of a young russian soldier trying to find him. she told the ukrainians that his patie parents are no longer alive. the grandmother in russia is quite sick. we have his birthday.

he is just 23 years old and he was last known to be in crimea. right before the invasion. now, the ukrainians don't have any information on him but if they do find him, or get some information, they can then call his aunt back in the united states. data from the hotline shows thousands of calls, not just from all across russia but, also, from europe and the united states. hello. is this marat? >> yes, it is. >> we got through to three relatives in the united states of russian soldiers believed to be in ukraine who called the hotline. including, a relative in virginia of one who also found the soldier's i.d. and photos on a channel of the social media app telegram. also, dedicated to finding the whereabouts of russian soldiers. >> i do realize that all the signs are pointing to that he is most likely he was killed in action. but still, trying to locate information. where is his body?

maybe, hopefully, he is alive. >> reporter: is the russian ministry of defense telling anything to the family? >> everyone is so scared in russia. everyone is scared, afraid of law enforcement agencies tracking them. >> marina told us her cousin's parents have had no contact with him, no information on whereabouts, or on his condition. are they being told anything? >> no, no. they called. they tried to find him. but like, no one is answer. >> is that why you called this ukrainian hotline? >> yeah. that's why i tried to call. yes. >> did you get any information? >> no, nothing. i was, you know, hoping something like that.

you know, that he is still alive. >> the vast majority of the calls do not result in immediate information for the families. back in kyiv, christina makes clear that the call center isn't just designed to offer answers, but to galvanize russians against the war. sympathy for families, but also one more way to try to under mine the russian' war effort, as ukraine fights for its very existence. alex marquardt, cnn, kyiv. >> i will have much more from ukraine later this hour, but first, let's bring in john vause in atlanta. hi, john. >> hey, michael. thank you. we will take a short break but when we come back, we will explain why russia's energy sector has not been targeted by

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international sanctions continue to rupture business ties between russia and the west. on monday, new companies announced they were either ending or suspending operations, including netflix, ibm, even denim retailer levi strauss. but so far, these punitive sanctions have deliberately not targeted russia's energy sector. and here's why. after the u.s. secretary of state said this -- >> we are now talking to our european partners and allies to look in a coordinated way at the prospect of banning the import of russian oil while making sure that there is still appropriate supply of oil on world markets. >> energy prices surge. brent crude closed monday around $125. that's after peaking at more than $130 during the day. apart from being a wind fall for countries like russia which are net energy exporters, there are also fears rising costs of oil and gas could send the global economy into recession. and so, every day, russia is still piping about $400 million worth of natural gas to europe

according to the international energy agency. the u.s. is much less dependent on russia for its energy needs but still, on average, imports close to 200,000 barrels of oil per day. that is according to u.s. government numbers and a current value that is about $24 million each day. that revenue is crucial to pay for vladimir putin's war of choice. oil and gas-related taxes made up about half of moscow's budget this year. simon johnson is a former economist at the international monetary fund. he is a professor these days at m.i.t. he says paying for russian oil and gas, it's the equivalent of blood diamonds. so, simon, thank you for taking time to be with us. good to see you. >> good to see you. >> so when it comes to russian gas, right now it seems business as usual in a lot of ways but by not targeting russian oil and gas, how much is the u.s. and europe undercutting their own sanctions? >> oh, massively and completely. i mean, i think the sanctions currently have some symbolic value. but as you said, half of putin's

budget is oil and gas revenue. it is extremely vulnerable to sanctions. we already have the financial sanctions in place that have immobilized the central bank reserves. if you hit him with that kind of negative shot, it is a big problem for the e-russian economy. but on the other hand, what is actually happening -- i smile but it's tragic -- is that the chaos caused by putin, including attacks on nuclear power stations or attacks on civilians. going just massively barbaric acts. that's created a level of uncertainty that pushed up the oil price. so the awfulness and of this drama is paying for itself unless and until we impose sanctions that drive down the amount of money russia receives from exporting oil and gas. >> according to the white house, president biden spoke via video link monday with president of france, germany's chancellor, and britain's prime minister. readout fro from the white house says leaders affirmed their determination to continue raising the cost on russia for unprovoked and unjustified invasion of ukraine but there doesn't seem to be agreement among those countries at least on sanctioning russian oil and gas.

mostly, europe doesn't really have alternative for energy needs, at least not for the time being. >> well, i think that is an exaggeration. i mean, the weather is warming up. they can use a lot less gas. there is really intense discussion right now led by the iaea and others about how to switch europe away from russian gas so i think it is a question of timetable and financing, really. the germans have made a 70-year strategic error but they reversed it last week. they realized that putin has them over a barrel. bad pun in this case. but really absolutely, literally true. and it is absolutely vital for the security and survival of europe to stop putin's invasion of ukraine. and the only way to do that is with oil and gas sanctions that actually bite. >> so clearly, the world economy will pay a price if these sanctions are imposed on russia. how big will that price be? and is it anything compared to if putin is not stopped at this point? >> well, that is the right question, absolutely, john. i think the cost of not stopping him now is -- is enormous in -- in human terms, in termers of

the destruction of ukraine. but also, in terms of the oil market. the oil price will spike massively if putin attacks another nuclear power station. or does anything else outrageous. and i am sure he is going to do many outrageous things by the time we've -- we've -- we finish this interview. it's just completely out of control. so that is your baseline is massive, incredibly awful behavior by putin and -- and the russian army. so on the other hand, what would -- what would sanks do? well, what's going to happen to world supply and demand? well, that's the key. will opec step up and provide more oil, in which case i think we get through this relatively smoothly. if opec really, really wants to support russia. well, that's an interesting conversation, too. in that case, it could be a bit more difficult. the key here, i would say, is to split russian oil, which is blood oil, away from the rest of the oil producer in the world and create a price differential. usually, that price is within a couple of dollars. last week, um, euro's crude was selling at $30 discount to

brent. and the more you put on sanctions, the more you place secondary sanctions, which will sanction anyone who touches any oil transaction through the dollar system, you are going to increase that wedge because it is going to become extremely unpleasant and odious and -- and a really high profile way to do business with russia and with russian oil. so, you can -- yes, will prices may move up. they may move down. key thing is drive down the price that putin's cronies are receiving. that's what reduces the revenue that's funding -- that is funding this army and these attacks. >> it is a discussion well worth having and many people having this discussion right now so see what happens. simon, thank you so much. appreciate your thoughts. >> thank you. right now, the exact whereabouts of two-time olympic basketball champion, american brittney griner remains unknown. so do her fate after russian authorities say she was detained in moscow's airport last month on drug charges. more than 25,000 people have signed an online petition demanding her immediate release. while the biden administration is working to secure her release, many fear she could now

be used as a political pawn by the kremlin. she's played basketball in russia during the off season for the past seven years according to a statement by russian officials, hash oil was allegedly found in her luggage, a crime which carries a ten-year jail sentence. well, in ukraine, it is not just moms and dads and children searching for safety. coming up, the race to save cultural treasures from putin's military offensive. his future became my focus. lavender baths always calalmed him. so we turned bath h time into a business. ♪ and building it with my son hahas been my dream job. ♪ at northwestern mutual, our version of financial planning helps you live your dreams today. find a northwestern mutual advisor at nm.com [yawn] bro trip! if you book with priceline, you'll save more, so you can “broooo” more. [impressed] broooooo. broooo!!!! broooo!!!!

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welcome back, everyone, to lviv, ukraine. what you're looking at there is the border crossing from this country into poland. as we've been reporting, the u.n. now saying 1.7 million refugees have crossed out of this country and into neighboring countries. more than 1 million of those into poland. and you can see the steady stream of people having to flee their own country, flee this war, flee the bombardment of their homes and cities, carrying what they can and crossing into poland. welcome back. we are just over an hour away

from when a proposed russian cease-fire would begin for five cities here in ukraine to allow civilians to flee. the british government says russia has continued to target evacuation routes for civilians, and this video from russia's defense ministry claims to show its tanks near kyiv, the capital. and russian forces heavily bombarding the ukrainian capital monday with some areas going days now without heat, water, or electricity in what is a frigid winter. the humanitarian crisis deepening, as we said, as russian forces target civilian areas and more people flee the war. the european union says it will begin examining bids by ukraine, georgia, and moldova to join the bloc. that is a significant development too. all of this as ukraine reportedly says moscow's proposed evacuation corridors for several cities are immoral. all of the humanitarian routes lead directly into russia or its ally, belarus, and would require

people to travel through active areas of fighting. well, it has become clear there is a dwindling number of safe places to take refuge in, in ukraine. while civilians consider their options for escaping the relentless attacks, there is a separate effort to protect what's left behind. atika schubert reports now on the rush to safeguard the country's heritage. >> reporter: racing against time to save ukraine's cultural treasures. among them, a 1,000-year-old bible. ancient manuscripts hastily stored in boxes meant for supermarket bananas. the fastest way to save them from the threat of russian bombardment. when russian missiles hit the historic holocaust memorial in the capital of kyiv, national museum director of lviv realized no place was safe. from his now empty museum, he tells us why he ordered the

emergency storage of the city's entire collection. we see how russia is shelling residential areas, even people that are evacuating, he tell us. they guaranteed we wouldn't, but now we can't trust them and we need to take care of our heritage because this is our national treasure, he says. it's not just about saving priceless works of art. this is the country's spiritual heritage. these are from the 17th century, and they're here in the hallway because the museum has run out of space in its basement. ♪ even religious sites fear the worst. this mass at lviv's cathedral basilica of the assumption was one of the last before its giant stained glass windows were boarded up with steel plates. praying for protection in a war where it seems no place is sacred from attack.

atika schubert for cnn in lviv, ukraine. all right. a video out of ukraine is warming hearts around the world after going viral on social media, and you're about to see why. it shows a little girl named amelia singing "let it go" from the disney movie "frozen" inside a bomb shelter in kyiv, moving many to tears. ♪ ♪

>> isn't she adorable? and what a setting. the video caught the attention of the film's star, idina menzel, who shared the video and commented, quote, we see you. we really, really see you. that's all we have time for this hour. i'm michael holmes. i will be back with much more from lviv in just a moment. did i tell you i bought our car from carvana? yeah, ma. it was so easy! i found the perfect car, ununder budget too! and i get seven days to love it or my money back... i love it! i thought t online meant no one to help me, but susan from c carvana had all the answers. she didn't try to o upsell me. not once, because they're e not salespeople! what are you...? guess who just checked in on me? mom... susan from carvana! [laughs] we'll drive you happy at carvana.

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