officers that arrived went directly to the door and two received grazing wounds at that time from the suspect while the door was closed. 11:37, there was more gunfire. another 16 rounds was fired at 11:37. one at 11:37 and 16 seconds, 11:38, 11:40, 11:44. at 11:51, police sergeant and usb agents started to arrive. at 12:03, you know, officers continue to arrive in the hallway, and there was as many as 19 officers in the hallway. >> officers did not enter the room, until a janitor provided keys. >> they breached the door using keys that thery were able to ge from the janitor because both doors were locked. both the classrooms he shot into were locked when officers arrived. they killed the suspect. at that time.

>> reporter: in that crucial time, survivors inside both classrooms made desperate calls to 9-1-1. >> she identified herself and whispered she is in room 112. at 12:10, she called back and room 12 guised multiple are dead. 12:13, she called again on the phone. at 12:16, she called back and said there is eight to nine students alive. >> minutes later, a student called. >> reporter: student/child called back, was told to stay on the line and be very quiet. told 911 he shot the door. approximately 12:43 and 12:47, he she asked police to come now. >> something's got to be done now. where do we go from here, you know?

you were wrong. what dwe do now? you know, it's my question. what are we gonna do now? >> the countability, you are talking about. >> right. accountability. somebody's got to be responsible. >> reporter: warning signs missed. >> ramos asked his sister to help him buy a gun. she flatly refused. that was in september of '21. >> reporter: with social media group chats and posts as far back as last february offering red flags. >> before group chat and it was discussed that ramos being a school shooter. that was on february 28th of 2022. on march 14th -- and there was an instagram posting by the subject in quotations "ten more days." the user replied, are you gonna shoot up school or something? the subject replied, "no, and stop asking dumb questions and you will see."

>> reporter: and pamela, the governor says that he expects new laws to be passed to address what happened out here. he also says all of those law enforcement officials that were involved will be investigated by both the texas rangers, and the fbi. pamela. >> all right. shimon, i want to bring you in. you have been on the ground since the start reporting this story out. what more are we learning about what border patrol agents entered the classroom where the gu gunman was? >> we were told he was in a closet, almost waiting for the border patrol agents to burst through the door and that he started firing at those agents from this closet. we are told he kicked open the closet door ask began shooting at the agents once they got inside the classroom, breaking through that door after some-hour delay in getting through that door, and so the

gunman, it appears, was are ready for them to come in and start fierding at pem, pam. >> and andrew, you know, so often in these mass shootings, you go back and look at if there was a digital trail. and so often, there is. on in case, several social media users tell cnn the gunman made threats to rape girls and shoot up schools. given threats like that and his buying more than a thousand rounds of ammunition, how big were these missed-red flags? >> well, it's really hard to say. we need -- we need -- there is a lot more we need to know about that digital footprint. if he was making comments like this in publicly-available posts, then it's possible that some of those may have come across law enforcement's attention which is making these comments in private messages to one or two or small groups of people, it is unlikely that these will ever come to the

attention of law enforcement, unless one of those members of the public, who is a party of that conversation, that stands up, speaks up, and -- and indicates to the authorities that they think there is a problem with somebody they know. it is exceedingly rare. it's what what we need the public to do but it's -- it's very hard information to come across. >> jason, i want to bring you in, again. you know, when we heard the developments at the press conference, just so much emotional all around, right? but who could even begin to fathom what it was like for those parents? parents who lost their child, lost a loved ones and parents whose child did survive barely. you have been talking to parents. what has their reaction been in uvalde to todd's press conference? >> well, immediately i think of alfred garza i spoke to earlier today. as you know, his ten-year-old daughter, amarie was one of those killed. and when we broke to the news to him what had happened, you know,

this tragic errorer in delaying breaching that door. he said -- he said, looker you know, i thought law enforcement told us they did everything that they could. and now, he is learning that was not the case. and when we talked aboute the range of emotions he was dealing with, he said, you know, i am dealing with so much grief at this point, anger is one of the emotions you just simply have to set aside. he said he does not want his daughter to die in vain and the big pointed he wanted to drive home was about accountable. and at this point, this is one man who is saying that he wants to know what that accountability is going to look like. that's why he is now going to be listening very closely to what the governor says, what other law enforcement officials say. he wants to know, at this point, who is going to be held accountable and how? pamela? >> what do you think, andrew? what do you think accountability should look like here? as we know, shimon has been pressing on that, hasn't gotten

a straight answer. what do you think, andrew? >> i mean, it doesn't get any more clear than what you heard from the -- from the department of public safety today. that the decision that was made to hold that team up and prevent them from going in and stopping this attack was a massive, massive, um, wrong decision. so, accountability certainly should start there. but it shouldn't end there. we have to continue this investigation, understand everything that happened and i might add, understand it from a source with more credible than the texas' department of public safety. we have been mis -- misled by that department by multiple members of that department all week. if i were running the fbi' response and collaboration in this investigation right now, i wouldn't take anything they said at face value. i would want to verify every single finding with my own, independent evidence. i expect that is what the fbi is doing now, and it would be that sort of investigation that leads to true accountability

hopefully. >> and on that note, i want to show yo the viewers, your exchange, shimon, with the director of the texas department of public safety today. >> you have people who are alive, children who are calling 9-1-1 saying, please, send the police. they are alive in that class room. there are lives that are at risk. >> we are both well aware of that. >> right. why was this decision made not to go in and rescue these children? >> again, you know, the on-scene commander considered a barricaded subject and that there was time and no children at risk. obviously -- obviously, you know, based upon the information we have, there were children in that class room that were at risk and it was, in fact, still an active shoot ever situation ask not a barricaded subject. >> shimon, have you learned anything more about whether weather these 9-1-1 calls from kids, still a live in the classroom, were communicated to the on-scene commander?

>> it doesn't appear that that was the case 'cause we did ask the officials here at that press conference, you know, reporters were asking that question and we couldn't get an answer. it doesn't appear that was the case. you know, normally, you could do that in these situations. 9-1-1 operators are communicating with police officers on the ground in the middle of these situations. and we just don't have any indication that was done in this -- in this case. also, an important part of a scene like this, and is something authorities are going to have to look into because that is a failure. that is another failure, that communications like that should have been made to police officers here on the ground. >> you know, andrew, that -- that is -- that is absolutely true. but even if it wasn't communicated, um, to, the on-site commander and the officers on the -- on the ground, are you surprised that they -- that the on-site commander made this determination to that -- that no

one was at risk inside? and that other officers in that hallway didn't just break rank, and try to break into the classroom? >> the commander's decision that no one was at risk is unfathomable. it -- it -- it's -- you can't -- i can't understand that, on any level. and even if he was assessed to be a barricaded subject situation, instead of active shooter even in a barricaded subject situation, once you have any indication that barricaded subject is harming hostage, you send a tactical team in. that being said, the fact that officers couldn't help within an hour, when this continued and didn't describe the awful and try to help is -- it's shocking to me. i -- i -- i -- i don't

understand it. >> it is -- it's upsetting. i it's upsetting. jason, how is governor abbott explaining the different version of events than he was telling just two days ago when he said, um, that thanks to their quick action, this could been muches or? >> right, and that was his initial comment, as you remember, and many of us were watching that initial press briefing saying these law enforcement officers basically -- basicing painting them as heroes. portraying them that way. and now, we come to find out that was not the case. but again, you heard the gov governor today completely flipping on that and saying he was misled, like the rest of the people in the public. saying emts to get to the bottom of it. and saying that, at the end of the day, that perhaps new laws will be passed in response to what happened here. and just bring up one more point in talking about those 9-1-1 calls, again, alfred garza believes his daughter may have

been one of those people that placed one of those 9-1-1 calls. and so, you have to wonder what parents are thinking at this point. what if, at a certain point, you know, these officers had moved in, in five minutes, who could have been saved? ten minutes, who could have been saved? 40 minutes? these are some of the questions now, that these parents who are already grieving, already dealing with so much, now, are second guessing and asking themselves. >> it is just agonizing. i can't stop thinking about that dad. um, because he was told by her friend after that she -- his daughter -- was the one trying to call. was on the phone trying to call the cops in and to think this happened, and you are right, you make important point that, you know, how many kids could have bled out during that time? could have got -- if they had gotten in -- gotten the help they needed sooner, would they have survived? i mean, these are the questions you don't even want to -- to have to ask and we will likely never know the answers to them. but of course, we want to make

sure this never happens again. and, shimon, we have all covered way too many of these mass shootings. have you ever had this much trouble getting answers to basic questions of law enforcement? >> no. so sadly, i come from buffalo, um, last week. completely different response from the pbuffalo police, from the authorities there. everyone worked seamlessly -- the fbi, the atf, the buffalo police, all, working together. they answered every question. they were right on, um, and we never had this issue of mistrust. we started having that issue here where we couldn't really believe what we were being told. and in many ways, what we are being told is what the families are being told because they are watching, um, so that's how they are learning some of this information. and think about that. they have been given bad information now. and it is so painful. um, covered other shootings and

there is always this fog of war. there is always -- especially in the beginning -- but this many days into an incident, if it shouldn't be like this and that's why honestly it wasn't only me pushing here. all the reporters here who were pushing for information to get the truth, and finally, today, we got that. >> we got that. you have been asking the hard questions, shimon, doing excellent work on the ground. you as well, jason. andrew mccabe, thank you so much for the conversation. president joe biden headed to uvalde on sunday. what should he say act this unspeakable tragedy? this... is the planning effect. this is how it feels to have a dedicated fidelity advisor looking at your full financial picturur. this is what it's like to have a comprehensive wealth plan

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gargen. he is the author of the new book "hearts touched with fire, how great leaders are made." hi. good evening to you, david. what does the president need to say when he is in uvalde this weekend? >> hello, pamela. well i think the first thing he and the white house staff need to do is to go back and investigate the clinton years during the oklahoma city bombing. at that point, president clint upon was in real trouble in his presidency. but the -- tempathy he shows in oklahoma city when he went throughout created a pivot in his presidency. he was a much stronger president thereafter. it was one of those turning points that you have and so i think the time now is for joe biden and company to make sure they -- they engage with the public in a similar way. but having said that, pam, it is also true that the president has already given the talk the last couple of nights, in which he

wept and essentially mourned with the families so i don't think he necessarily needs to make that the whole of his talk. i think, rather, he needs to -- without politicizing the issue -- make it clear that he is going to take action. and when -- when -- when goes back to washington, he is going to bring people in and -- and really come up with solutions. if i may say one more thing, pam, i -- i think it's really been very helpful this evening to know and to learn what -- how -- how badly screwed up the teams were in trying to get -- save those kids, especially commander. and there is some suggestion that people wanted to run away from the shooting just as they did in parkland, people we are. but i think there is some danger if we scapegoat too much. if we create a narrative that, what went wrong here was -- was the people running the show screwed it up. this is there is a much deeper problem here and that is the one that drew weston had on your show earlier and that is simply 18-year-olds cannot handle the

kind of responsibility that goes with having a gun like this. an assault weapon like -- like this and i thought his suggestion of moving the age from 18 to 25 makes a lot of sense and he said it could be done in a bipartisan way. if that is the case, that is a much cleaner way and i think the president needs to be giving some fortes to this, when he goes -- when he goes out to texas. but not so much that he focuses all on degree, certainly not on himself but give -- gives a sense of the country, i am commander in chief, i am going to do something about this, we are going to be tough on this, we are not walking away from it. >> right. the reality is, david, the white house essentially saying, look, this is on congress. the president is demanding action but there is optimism we are actual going to see meaningful change from on koes grn on this. is there any way of this political impasse? >> sure. look. what is leadership about, if

it's not to create a path for that may or may not be very popular but convince them that is the right way to go. that has to come from the white house. the buck stops there, in the oval office. so we -- didn't we simply say this is a con depressionle problem and walk away from it. we elect presidents to solve big problems on their watch and that is what is required of this administration just as it had been required other administrations. why president obama found this so hard and tough, it is a hard problem to solve but you can't pass the buck. >> and we know that, um, vice president -- the for -- you know, former-vice president biden -- um, he was tasked with handling the, you know, sandy hook legislation that never came to be. and what could he do differently this time? what do you think he could learn from that experience? and imply -- apply to this time, as president? >> well, i -- i honestly he

probably can learn more from the last few years. you know, of -- of working with -- as -- as vice president if he focused on a lot of what happened during the obama years. um, but i -- but i -- look, i am not sure there is any one answer to how to solve this problem. what i do think is that president needs to be bring to the table, a wide array of people so we hear different voices on this and we know that public' sympathy is already high for some sort of background checks and things like that. 70-80% approval for that. what the president has to do, what the white house has to do is to -- is to mobilize people to translate that into votes on the hill. you can't just simply say we can't get it done because the hill isn't gone that do it. that's why we have elections and if there is anything the democratic parrot party out to be standing for beyond the abortion question, is certainly this question about what to do about guns in the hand of 18-year-olds.

>> are you concerned, though, that the country is becoming nm numb to to mass shootings? i mean, these shootings happen so frequently, what do you think? >> yes, yes. i -- i do think just we -- you know, just we found during the trump years, we became numb to all the lies that -- that came out. i do think tlsz a question of becoming numb to this. the -- the -- my sense of it is right now that there is an anger level which we haven't seen but as clearly as it's been coming out. that people are -- people are -- are -- are concluding -- american people are concluding these -- our leaders don't have what it takes to get this solved and that is a -- once you get into that posture, your authority begins to erode and you can't lead very easy limit that's why it's so important the president stand up and with tough on this, very tough about where we are going because we

are not going to solve it with a series of these kind of solutions. >> david gergen, thank you so much for taking time to share your insights tonight. >> thank you pamela. the n are a holding its annual meeting in text just days after the uvalde texas. the message at the conference? shutting gun reforms and boosting school security. that is next. if you don't stain your deck, it's like the previous owner is still hanging around. previous owner: "laughs" so today let's stainin, with behr, the #1 rated stain. get behr exterior stains at an everyday low pricece. exclusively at the home depot.

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i am looking right at you, the nra today. i will not let any more of my peers die in a school! [ cheers and applause ] >> a passionate declaration from just one of the hundreds of protestors right outside the nra's convention today. texas governor greg abbott offered taped remarks. former-president trump and senator ted cruz each spoke in person. all of them, rejecting any kind of gun reform, and instead calling for security overhaul in schools. i want to bring in democratic congresswoman sheila jackson lee, who represents district where the nra meeting is being held. congresswoman lee, the nra's resounding message was that evil. no the guns were to blame for the tragedies woe are seeing. the texas governor even said

this. let's take a listen. >> there are thousands lauof la on the books across country that limit the owning or using of firearms. laws that have not stop madmen from carrying out evil acts on innocent people. and peaceful communities. >> what is your response to what you heard from him today? >> look, although this is a very sad occasion, i thank you for having me. i don't know whether governor abbott has, at any moment of his many trips to uvalde, looked into the eyes of of the broken-hearted parents who are now part of a club of 19 dead children in uvalde. his arguments are tired. they are stale and they are without mercy and we are not going to accept it anymore. governor abbott is dated.

he carries old messages and does nothing. this state has the poorest record of gun-safety regulation. we live in a nation with 400 million guns, 45% of the world's guns, and he is absolutely wrong. countries like new zealand and france and united kingdom and australia put in restrictive laws after mass murders, and they came down. and what do we do? we have no universal background checks here in the united states or texas. and so, right in my district, in the nra convention, they were selling guns without background checks at the private gun shows. they don't care about domestic abuse. they don't care about intervention on violence, no laws, and they don't have any red-flag laws, and they certainly have not banned assault weapons. so, what i would say is that our state is a partner. and the massacres that have occurred, from el paso, to the

church, to now this devastating blow to america's own dignity because they have let down their people. and i, for one, will not tolerate this exhausting and poor response which includes donald trump's absolutely absurd comment that what you need when you see guns is a good guy with a gun. well, i will tell you that it's evidence that if the perpetrator has weapons of war, and who has the unbelievable automatic weapon, it doesn't work. >> your state seems to be ground zero for these mass shootings, in many ways. i mean we looked at the numbers. since 2009, we have seen eight massacres occur. what is it about your state that this keeps happening? >> bewell, pamela, i think the

people of this state are quite different from the leadership. just like the very money-hungry nra gun lobby, it may be different from the membership that are grandmothers and grandfathers and families who say they want gun safety legislation. but the gun lobby bullies, takes money from the manufacturers, and nothing gets done. in my state, our leadership is tierp tied to the hip of a gun lobby. and we have legislators in our state legislature -- senator gutierrez who has offered red-flag laws, defeated. who has offered gun-safety laws, defeated. well, heare is a message now. the message is that the people of the state are speaking and the people of the nation are speaking and we are going to pass gun-safety laws, and put them on desks of the president of the united states. and governor abbott needs to get out of the way, and he needs to stand down because what a governor who cares would do is call a special session because this is a crisis that is

unspeakable. these are 19 dead children and two wonderful teachers. and we cannot -- we cannot be without action. >> and there could be a special session. the governor put that off the table. and you mentioned these background checks and red-flag laws. we know that they are part of negotiations between gop senator john cornyn and democrat chris murphy. can you give us any insight into how these talks and what, if anything, there is common ground on? >> well, first of all, for the house of representatives, let me, um, celebrate the fact that we will be moving gun legislation. we are being called back. we're called back, this-coming week and we'll be working and we will have a package of gun laws. that will be done. as relates to the senate, as you well know, senator murphy who has been at the forefront -- i know his work well -- has been given ten days. and senator cornyn has gone back -- i have worked with

senator cornyn. i hope that the backdrop of these children -- these precious children who cannot hug teddy bears any more or legos or run around the play field, i hope that will be what he will be listening to and not the bullying gun lobby. if he does there, there are many compromises i think can be effected. there is a 90% and i believe amongst membership of the nra for a universal background check and what that means is that you close the gun-show loopholes. so there might be a compromise on waiting period to purchase the assault weapons. or raising the age to 21, or i have heard 25. those initiatives do not violate the integrity of the second amendment. in fact, no gun safety laws do so. and the fullalse argument act attack on a second amendment, pamela, you know, you can't change constitutional amendments with the flick of an eye.

so what we need to focus on, is what is real. i think senator cornyn, a former attorney general of the state, i would just ask him to listen to his, i say, higher angels. and that is, the deep-holed pain that is in these families that will never be healed and the lives that will never result in the leaders that they could be. that is what i am hoping he will join in. if he can bring to minority leader mcconnell, the fact that we worked hard enough. this is a fair compromise. let's put it on the floor, then the president can be signing gun legislation within the month. and that's what we need to do. so, they will now working. we will go back -- the house -- and we will work. but we will pass gun gun-safety legislation and we will send it to the senate. and that means the senate can work with our legislation and they can come up with a compromise that i think will be palatable and will be applicable to the hurt and pain that is

going on. to do nothing, pamela, on my watch, is absolutely unacceptable. we cannot do nothing. and as i go to uvalde, i can't go there and tell those families that we are doing nothing for them in the midst of their crisis and their pain. >> all right. congresswoman, thank you so much for your time on this friday night. we appreciate it. >> thank you so much. well texas governor greg abbott dismissing gun legislation trying to put the focus squarely on mental health but his actions show his priorities are elsewhere. and we have. spacemen. jojo. uncle murray's medals. 17 antique keys. man with peach. the unofficial wedding photos. portrait of an artist. the top of kilimanjaro. a million custom framed pieces and counting. you can framebridge just about anything.

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the choice for attorney general is clear. democrat rob bonta has a passion for justice and standing up for our rights. bonta is laser focused on protecting the right to vote and defending obamacare. but what's republican eric early's passion? early wants to bring trump-style investigations on election fraud to california, and early says he'll end obamacare and guard against the growing socialist communist threat.

eric early. too extreme, too conservative jackie speier leaves big shoes to fill. i rose through the ranks to captain in the army. expanded access to education as a nonprofit leader. had a successful career in business. and as burlingame mayor during the pandemic, raised the minimum wage, increased affordable housing, and preserved our bayfront open space. i am emily beach. i'll take my real-life experience to get things done for us. i approve this message, and all these shoes too. well, this is a hard fact. the texas school gunman who killed 19 children and two teenagers -- teachers, rather, legally purchased two assault

rifles and hundreds of rounds of ammunition for his 18th birthday. powerful assault weapons designed to kill but according to governor greg abbott -- the republican governor of texas who is a staunch opponent of gun laws -- weapons are not the issue in this mass killing, meantling health is. more tonight from cnn's nick watt. >> governor greg abbott isn't talking at all about gun control but he does talk a lot about mental health. >> anybody who shoots somebody else has a mental-health challenge, period. >> reporter: this, his press conference the day after those 21 murders in uvalde. >> we, as a government, need to find a way to target that meant al health challenge and do something about it. nearly five years ago were slaurpt slaughtered in a baptist church in sutherland springs, he told cnn this. >> one of the challenges is not

just evil but also mental health challenges. >> reporter: today, nearly five years later, mental health america's 2022 access to care rankings puts texas dead last. governor abbott clearly has other priorities, just a month ago, he diverted nearly half a billion dollars of mostly covid relief surplus funds to what he calls the disaster at the southerner border. while taking a political pop at president biden's open-border policies. and he said this. texans' safety and security is our top priority, and we will continue fighting to keep our communities safe. but undocumented immigrants have substantially lower crime rates than native-born scitizens, states a recent academic study of texas. the most aggressive immigrant removal programs have not delivered on their krim reduction promises and are unlikely to do so in the future.

to be fair, operation lone star does also target illegal drugs seeping into texas. but in the meantime, at least 388 people have been killed in mass shootings in texas on governor abbott's watch while he has rolled back gun restrictions. so briefly back to that nearly half-billion dollars that was diverted down to the border. now, it was taken from various departments in texas and they were essentially reimbursed with money that was surplus covid relief funds. now, the governor took more than $200 million from the department of health and human services and that led some people to say hang on. is he taking money away from healthcare? his office tells me that is, quote, completely inaccurate. the department tells me all of their mental-health programs are indeed fully funded. and in the budgets, we do see a modest uptick in mental-health funding over the past couple of years. the governor's spokesperson also told me that he works very hard

to increase funding, and access to mental healthcare in texas. but don't forget that poll. access to mental healthcare -- texas rates last. in the country. pamela? >> thank you. and it is also important to note to our -- our viewers the vast majority of people with mental-health issues do not engage in mass shootings like this. that is pure evil. thanks so. omar garcia was one of the teachers killed in the uvalde massacre. her husband joe died two days later and family members say it was due to a broken heart. did he die of broken-heart syndrome? that's next. this... is the planning effect. this is how it f feels to hae a dedicated fidelity advisor looking at your full fifinancial pictur. this is whatat it's like to he a comprehensive wealth plan with tax-smart investing strategies designed to help you keep more of what you earn.

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are you a christian author with a book that you're ready to share with the world? get published now, call for your free publisher kit today! more than 25 years, they had four children together, two sons, and two daughters. last night, the uvalde community wrap their arms around the now orphaned children during a mass at sacred heart catholic church. the archdiocese of st. antonio telling cnn joe suffered a fatal heart attack. family members say he died of a broken heart. for more, let's bring in doctor

elon woods, tina director of john hopkins hospitals advanced training program. doctor, this is such a tragic story. broken heart syndrome is a real thing. what can you tell us about it? >> thanks for having me on. broken heart syndrome is truly a real thing. it's something that, about 20 years ago, in this country, we knew nothing about. since that time, we have learned quite a bit about it. what we wean when we say broken heart syndrome is at the heart muscle suddenly weakens in the setting of either acute emotional stress, and sometimes physical stress. in this case, emotional. it causes the heart, which is a pump, to be incapable of supplying the rest of the body with blood. this can result in low bred pressure, congestive heart failure, and in the worst-case, death. >> so, do you think joe died from broken heart syndrome from what you can tell? >> yeah, so, whenever someone

dies, when they're going through extreme grief, i think it's safe to say that it is one of three mechanisms. it truly is due to the stress response system, which involves the production of chemicals, like adrenaline, and those three mechanisms are either a true heart attack, or a blood clot forms in one of the arteries supplying the heart with blood. the second ways is these chemicals can cause instability to the heart electrical system and cars rhythm abnormalities incompatible with life. the third way is these chemicals directly go to the heart, we can the heart, and caused it to be an effective pump, incapable of supplying the heart and the rest of the body with the blooded needs. i think it's directly rated to the emotional trauma he was going through, and likely one of these three mechanisms. >> doctor, thank you. so sad, really just says that. we will be right back.

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>> the uvalde school massacre left millions of americans profoundly shaken. it happened as we mark the two years since the horror of george floyd's murder in just two weeks after a gunman killed ten innocent people at a buffalo supermarket. the shock of these violent tragedies has many parents asking what to do we say to our kids? 2014 top ten cnn hero, a net -- who helps children and their family cope with grief share some advice. >> the tragedy that we all just experienced in texas as resulted in a dramatic event that has impacted not just texas families, children around the world may experience some type of stress response.

it could trigger previous crises they may have experienced. it's really important for adults to observe the reactions there children may have as a result of this event. having sleep problems, eating problems, having anxiety, worries, they may be more clinging to their parents, they may even have a fear of going to school. hug your child, ask them questions about their feelings. don't provide more information than what they are asking. help them to understand things happen sometimes, and we have no answers. keep some type of structure and routine in their lives so they can feel safe. we all need to learn from this experience how we can best help our young people to grow up to be healthy individuals, psychologically, emotionally,

and physically. we can get through this crisis. we can get through together, supporting one another, so that, hopefully, we can prevent something like this from ever happening again. >> to learn more about the help -- to nominate you think who should be a cnn hero, go to cnnheroes.com right now. thank you for watching, our coverage continues. ♪ ♪ ♪ >> he was a marine who had been stationed in hotspots around the world, but it was not until he went on vacation in moscow that veteran trevor reed then only 28 years old was thrust into the most dangerous experience of his life. i'm jake tapper, and in this hour, you we'll hear trevor