>> the massive winter storm of across the country is still causing havoc tonight. at least 49 people were killed in the storm. and there is still roughly four feet of snow in the buffalo region. and thousands of flights are still getting canceled, leaving travelers stranded. so we want to bring in now, cnn's lucy kavanaugh, she is live for us in denver, what is the situation, lucy? >> well, alison, this is what not a lot of fun looks like. denver airport unfortunately leaving the airport a shunt in terms of flight delays and cancellations, more than 500 flights delayed, more than 468

flights canceled, 75% of those coming from southwest. and that is unfortunately not denver alone. those numbers reverberating. those delays reverberating across the nation. impacting travel all across the country. >> i wasn't anticipating a nightmare, but it became a nightmare, it did. >> christmas maybe over, but for thousands of passengers, the travel nightmare goes on. >> they canceled our flight. they said they can't help us. so we don't know what to do. >> southwest airlines at the top of the list for cancellations. the airlines ticketing counter at baltimore's airport is a zoo. denver's airport lines for the southwest to counter even longer. >> we have to wait in a line that was four hours, and we are still in line. and nobody is giving us any direction on what to line to get in. it is a total, you know what, show here.

>> for those trying to call to rebook, good luck getting through. >> calling southwest, calling other airlines, they are nowhere to be found. actually got hung up on multiple times. >> the problem is that southwest, they don't give any answers. they don't answer the phone. >> there is no option to re-book anything online. oh, i have also been on hold for five hours and 43 minutes. >> passenger jason freed shows us the proof. >> in a statement to cnn, southwest airline said it is experiencing disruptions across our network as a result of the winter storms lingering effects on the totality of our operations. in the wake of dangerously cold temperatures and winter weather across the nation, airlines are canceling thousands of flights on monday. >> they were scheduled to fly out on saturday. and canceled flight after canceled flight until this

morning, now it is standby, hoping we get on and get home. >> thousands of more flights delayed. >> delay, delay, delay, rinse and repeat. >> airports across the nation long lines, chaos, frustrated passengers and luggage piling up. >> there is a lack of communication, there is no transparency, there is no honesty, i don't know what is going, on no staff. it's okay if there is no staff, we just want them to be honest with us, i can just go home. but we can't go home because we don't know where our luggage is, is it an, lanta of, oh we don't know. >> some passengers choosing to look at the bright side. >> it was super stressful, but just happy that i got to see my family for christmas and, hey, i am off this week so i will be good. >> others finding creative solutions for their journeys home. >> instead of waiting on a maybe flight and paying through my proverbial nose for a rental car, if i am able to get one. i called a friend of mine. i am driving a rental car cargo than to nashville, tennessee. >> southwest issue an apology statement pointing to what they described as extreme winter weather. although i should point out

that here in denver we had a high of about 52 degrees, so not extremely extreme here in colorado at least. and they did apologize for these delays, but again, alison, that is cold comfort for the hundreds if not thousands of americans who are stranded all across the nation and on daboll to get home, alison? >> truly cold comfort, lucy, thank you very much for being there for us. so, also southwest says it is going to help stranded customers, but we will see about that. let's also find out when this frigid weather ends. let's get to meteorologist tom seder in the weather center. tom? >> alison, even though the snow is winding down somewhat, we still have this multi faceted storm. the cold is still with us. and it is absolutely brutal. when chills are still in the single digits in buffalo. well below zero, minneapolis, des moines. but we've now got other problems coming. that is a massive warm-up. as fast as temperatures fell and throws everything, they are gonna warm up and thaw. that is gonna lead to other issues. but first, let's talk about the only warning that we have left. the watertown area and surrounding counties. so the winds still coming in

off lake ontario depositing more snow. several more inches. now, for buffalo, it is just about over with. in fact, the radar showing us some very good news. but again, record breaking. it was mainly the winds. they can't handle the snow. just last month they had over 36 inches, many areas were breaking records with the amount of snow just last month, and here they are doing it again. with those winds and the bitter cold it was just a horrific story. heavier snowfall, actually, down in areas around paducah, icy roads in central tennessee, northern mississippi, alabama. overall, when you look at the amount of snow that has fallen, it wasn't just for us, our neighbors to the north in ontario as well. but when all the starts to melt it is gonna create a world of problems. we are not just talking about pipes bursting.

that is gonna happen with this massive warm-up. we are gonna have rain moving in on top of all of this heavy snow. ice is gonna jam up all of the drainage spots. when you look at next week we are not only above normal, we are well above normal. so again, this is going to give us a world of problems. several states already seeing main water breaks such as memphis, parts of the carolinas as well. but when you have 49 of this, going up to 50. all of that snow starts to melt? we have got problems. look at buffalo, even with snow, -- rainfall for saturday, sunday, monday. the problems are not over with just yet. >> okay, tom, thank you for all of that. so this brutal winter weather has a lot of us thinking about what we need to know to save ourselves and our loved ones if we get stranded somehow in the next monster storm. we have got an expert here tonight. marc weiner is the owner and lead instructor of light song when wilderness adventures, he joins us now, mark, thank you so much for being here. you know, 49 people as of tonight have died across the country because of these massive snowstorms. and 27 alone in -- county. that's where buffalo is. many of those, it turns out, were trapped in their cars and got frozen. i mean, either they got trapped

in the snow and couldn't drive any further, maybe they run out of gas. what could have prevented that? >> hi, yeah, well, those are always hard questions. don't drive. that is the number one, right? blizzard conditions, you can see, it is icy. i know a lot of people had to leave to help relatives or friends. to get through to elderly people. just commute, on vacation. we kind of have this idea that we can do anything. and nature usually has a way of -- when you're stuck, cars are terrible to stay warm in, they are horrible. you can run your heater, go ahead. >> i want to know about that. here is what i would think. you are stuck in a snowbank, and you can run your heater until you run out of gas. but, i, mean some people were trapped for hours and hours. what other tips do you have?

what do we need to carry in our cars for this? >> well, yeah. in the car you should only run your heater for about 40 minutes at a time. turn it off, then turn it back on so that you can save gas. you want to make sure that you are exhaust pipe is clear on the car. because you can get carbon monoxide is really a big problem. crack your window when you are doing that. so yeah, you want to have, oh gosh, extra clothes. >> hold on, mark, let me stop you right there. we have actually a graphic of tips which is really helpful, i think. obviously stuff yourself in with you. we all know, god willing, you have yourself in. don't leave your vehicle. you say, unless health is insight. because i think a lot of people that were killed did leave thinking that either they are out of gas or their car is stranded, so the need to walk for help. but you are saying don't do that? >> right, it depends on the weather. like, if you have a whiteout and if your audience knows what

that means, that visibility can be zero. so if you are trying to walk for help and you are leaving your vehicle, what are you wearing? where are you going? what can you see? you are betty better to stay in place in your vehicle. >> mark, what about, when you say open windows slightly? why am i open my window if it is freezing out? >> well, so you get air into the vehicle. so if you are running your heater and you could get exhaust fumes into your car and suffer with carbon monoxide poisoning, which actually doesn't kill a lot of people. >> you also say signal for help by turning on your flashers, raising the hood, tie a bright colored cloth do your antenna to signal to people that you are in distress. now let's talk about what you should just carry in your car at all times. because the list is longer than i would have thought. so here is the list. one gallon of drinking water. but charged cell phone, yes, of

course. a flashlight and extra batteries. and warmer's. i mean, those are easy. everyone really should have like hand warmer's in their car. they are so easy to get now. blankets, extra clothing, large garbage bags. why do we need those? >> yeah, garbage bags are great because they are lightweight and you can use them to wrap around your shoes. so let's say you have some tennis shoes on and you want to go out and check your exhaust pipe. if you throw those around your feet and tie them on you are gonna keep your shoes pretty dry and your socks. that is the worst you can do, to get chilled by the cold. >> you also see matches, what is that for? >> well, notches are always just good to have. you just never know when you could use them outside. if the weather permits, you could bring a warming fire, if

you will be there for several days. outside the vehicle. not inside the vehicle. >> thank you for clarifying for me. you can see that you are not dealing with a survivalist here. so also you said, should you really be carrying a bag of cat litter in your car at all times and why? >> well, it is for traction device. so maybe today you have seen more people are pushing vehicles by hand, trying to get them on staff. tires are spinning. you have a little cat litter, you can toss that under your front wheel drive tires or your real ear drive tires to get to action. >> thanks for the taps, i'm gonna go home for these hand warmer than my car. the garbage bags are a great idea. matches, i will remember not to light them in my car for a fire. mark, thank you so much for all the tips. stay safe. >> yeah, you too, thank you. >> thank you. thousands of people in washington state were without electricity on christmas day after power substations were again vandalized. this comes on the heels of similar attacks on energy infrastructure around the

country, so up next, the vulnerability of the nation's power grid and why we are seeing so many of these attacks.

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chewy. nearly 14,000 people spend christmas day in the dark in washington state. and that is because four separate power substations were vandalized. this comes weeks after a similar attack in north carolina that left thousands of people without power. in both instances, the police have made no arrests and have no suspects that we are aware of. cnn's josh campbell has the latest. >> for power substations in washington state and lest on christmas day. knocking out power for thousands and impacting holiday plans for many. the piers county sheriff's department says deputies found evidence of forced entry and damage at all four stations. nothing was stolen, and there are no suspects at this time. >> there is a good possibility that they are related. we are gonna be investigating

to see if this was coordinated by a specific group of people. roughly 14,000 customers were impacted. -- deliberate damage were reported last month that substations in southern washington in oregon. and a similar incident just weeks ago at power substations in north county north carolina, where about 40,000 customers were left in the dark for days. with temperatures dipping into the 40s. schools and -- no motive has been announced and no arrests have been made in those attacks.

>> we are aware of the things and we are gonna see if any of the stuff is related to that. >> the fbi issued a bulletin last month private -- three or four substations is being done to make a statement. >> we don't know what the motive sorry or anything at this time, but again, just a really terrible way to welcome anyone to christmas morning. >> amanda clark is one customer who had a root away cunning. >> we woke up at 5:30 and the power was out. >> she said she had holiday party plans for 12 people at her home. but with no power she had to cancel. >> scary in our small little community that something like that would happen. >> josh campbell, cnn, los angeles. >> josh, thank you very much. joining me now is -- cnn national security analyst and former department of homeland security official. also, former congressman charlie dent who served on the house of homeland security committee. thanks to you for being, there juliet, that really got my attention what you just, said what do you mean start a race war? why would they be attacking power substations? >> so there is a theory in the

right wing, sort, of social media atmosphere, the environment that they live in. it is beginning to focus, or in the last year or so to focus on critical infrastructure. but it is not simply we want to be destruct did we want to show that we can pull things off. we are just gonna be chaos for chaos sake. part of the literature supports these kinds of attacks because there is a belief that in the darkness, right, human nature is, as they believe it to be, and there will be race wars. this is what they believe. so that the darkness, you know, in terms of going after energy facilities. that that will then begin the civil war that they have been demanding or clamoring for four years now. so we don't know specifically whether this case is related to that. but one of the reasons there has been a number of homeland security bulletins and last couple of months is because of that chatter that has been consistent and much louder. >> that is really sinister. so charlie, when you were on the house homeland security committee how big of a concern was this? and how big is it for you now? >> well this was a concern when i was on the committee back in by 2000 and 5010. at that time, after 9/11, we were very concerned about the

electric infrastructure. particularly nuclear power plants. and those plants, frankly, were pretty hard targets. they are not particularly vulnerable. but the public was concerned about them. i thought we spent too much time on nuclear plants and should have been focusing more on this threat which we are aware of. that these power stations that have these transformers were very vulnerable to these types of sniper rifle attacks. that's somebody who is a good shot you could cause a lot of damage. this would be a very disruptive act. fraying coli, i think we need to harden those targets more than we have. maybe build walls or built, you know, non transparent fencing around those to make it more difficult. but we are aware this is a problem in this can cause enormous issues. because you can't always replace transformer overnight.

it takes time. i mean, to build those things or even repair them. so this could be a really, a big problem for this country going forward. these are gonna be targets. there are many of these power subsets through the country that are vulnerable. >> juliet, there has been a spate of these attacks. so are these, i mean, do you think that these are coordinated? they don't feel like i stated instance. are these copycat incidents. or is there something more nefarious going on? >> so honestly, alison, we don't know yet. it is surprising, i think, that the north carolina case has not been solved yet. we don't know if they have suspects, that they think they have identified. a lot of these facilities, as charlie was saying. are not fortified. they're exposed. they are next to highways. and they are small. these are communities that are impacted. of course, the facilities themselves, it is not like the

hoover dam or the nuclear facilities, these are small pieces of infrastructure. but because of what we call the threat environment, as you go into these investigations, investigators will not be aligned to the idea that there is a sort of right-wing or extremism element that is pushing its followers to go after critical infrastructure. and so you want to see what the ties are, whether they focus on north carolina or washington or wherever else. that would be your theory at this stage. because it hasn't been that common until the chatter picked up. >> but charlie, i mean, given that you knew or were concerned about this in 2005. and juliet is saying that online there are all of these threats. are you surprised they don't have any suspects? are there cameras around some of these things? >> well back in 2013 at the san jose substation, i don't think they have ever made any arrests. they may have cameras, but many of these substations are in some rural areas. as juliet said, they are rather small. so you could dining out from a pretty far distance taking shots of these things. and even if there were cameras,

there might not be, if you have a long powerful rifle. you can shoot from a distance and you are a good shot, you know, you can cause problems. this is not so easy. i think the better answer to this is rather than trying to figure out who did it, to start fortifying these things. again, these are not big facilities. you can build fences that are not transparent. you can also perhaps build walls around them. make it hard for people to take shots at them. you know what the problem is? let's deal with it. let's make more strong -- >> -- why is it so hard to find suspects? >> part of it is the darkness, part of it is that not all of these facilities are in urban areas where there might be people that see them do it. these are, you, know on roads

in which someone could stop, especially someone who knows the facility. simply shoot it out. these are significant investigations to solve at this stage, though, and i'm glad the fbi is involved with the cases. in fact, even the old california one. and the reason why is some high-profile arrest to show the law enforcement can break these cases. it will at least stop or at least try to deter some people from doing this again. the more that these cases remain unsolved, the more oxygen it gives to the fire of the hate and the right-wing elements that we see online to believe that there would be no consequences for what they do. so we hope that there will be arrests relatively soon. >> okay, thank you for all the information. great to talk to you. okay, just ahead, an incoming republican congressman admits that he lied about his resume. he says he is not a criminal, but there is more to this story. should he be allowed to keep his seat? in the next congress? we will tell you what he is saying now, tonight.

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tonight, incoming republican congressman george santos is admitting that he lied on his resume about his education, about his work history and his personal life. here is what he just said on wabc radio. >> i am not a fraud. i am not a criminal who defrauded the in trier country and made up this fictional character and ran for congress. i've been around a long time. i mean, a lot of people know me. they know who i am. they have done buses with me. i am not gonna make excuses for this.

but a lot of people overstate in the resumes or twist a little bit. or make themselves -- i'm not saying i'm guilty of that. i want to make sure by disappointed anyone by resume embellishment, i am sorry. >> let's bring in special correspondent for vanity fair molly jong-fast, -- also joining us is nina turner, co-chair of bernie sanders 2020 presidential campaign. great to have you all with me. molly, he says i am not a fraud. he kind of is a fraud, actually. because when you lie to this degree. let's just go through his claims right now. we have a graphic to show everyone. he said he worked for citi group and goldman sachs, nope. no he didn't. he did not graduate from any college. but said that he had degrees from two different universities, including nyu. he falsely claimed to be jewish and have grandparents who

survived the holocaust, not true. and he claimed to have run a nonprofit to rescue animals. but the organization does not exist. that is a little more than we're resume embellishments. >> yeah, he is a talented mr. soros, santos, talented mr. santos. i think, you know, this is really a very sort of shocking level of, this is not embellishment these are lies. it is funny when he says i am not afraid. because really is a fraud. >> i don't know how you would describe that level of untruths. nina, what are voters to do about this? he is about to be sworn in. >> yeah, alison, he's a liar, just a straight-up liar. they should do a recall on him. the gop should call him out. imagine if i said as i was running for office, i was the first black woman to hit the moon. i went on the moon. hey, i was just embellishing. it is not a crime. he's right, it is not a crime, but he is a liar. he deceived the people who voted for him for his own gain. and if he had any dignity he

would just step down. but he doesn't because he is power hungry. and the need to contra recall on him. >> charlie, when you were in congress, if you had a colleague who was showing up who had won with completely false credentials, what are the people in congress supposed to do about him now? >> well, this man, he is gonna become a real embarrassment and distraction. he will become radioactive among many of his colleagues. he will come under tremendous pressure to resign. he will, of course, be primaried in new york. not to mention the democrats will elevate this seat to the top target for 2024. so this guy's gonna have really problems walking in the door. now, they are not gonna get this guy to resign until after he votes for speaker, i suspect. but like i, said he may not

resign. but the pressure on him will be very very strong. i dealt with these cases when i was chair of the ethics committee. we are distractions and embarrassments. we wanted them to go away. i will tell you, they don't -- one thing congress doesn't like to do is that presidents. expect behavior of candidates like this one who obviously fabricated his resume. you really don't want to have a set of president about how to deal with folks like this. it is best just to get him to resign and get him out of the house. that way you don't deal with it. >> juliet, he can't be trusted to do anything. it would be hard to believe anything he says. if you are willing to lie about your grandparents having been in the holocaust, what aren't you willing to lie about? >> yeah. these aren't just any lies about whether he embellishes that he worked at goldman sachs. i, mean some of the significant lies are ones that sort of

touch on some of the greatest tragedies of our last century, certainly. and the horror of this century. both the holocaust to sort of surround yourself with that is a form of delusion and crazy that is not like, oh, i got a masters degree at some university. this is someone who is getting a high off of other peoples tragedies. and he does it again when he says that he lost some employees at the pulse nightclub. that strikes me as someone who is fixated on other peoples tragedy. which i think for the report, the -- certainly for voters is really a towel. this is not just, you know, i am richer than you think i am or whatever trump does or whoever. these are really bizarre ones in terms of the tragedy of others. and him wanting to be in that light, so to speak. and to gain sympathy by other peoples tragedy. that is sick. that is not just delusional, that is just sick. >> yeah, cnn still checking

that one out. we are still investigating it to make sure that he didn't have four employees that died in the pulse nightclub. that seems unlikely, particularly given his track record of not telling the truth. but we are still investigating that. but it also just goes to show, molly, just horrible judgment. he doesn't think that people can check to find out he ever worked out -- he never worked there. this shows some level of, i don't know, i know i am diagnosed personality disorder, it is something just more than embellishment. >> there is definitely something really off here. i would also say that i think that some of the failure here is the state democratic chair of new york state, this was a very bad election cycle for democrats in new york state.

this candidate, you know, had there been a little more attention paid, could have, didn't necessarily need to have, could have been knocked out. >> nina, what were you saying? >> i, mean i'm not gonna blame the democrats for this man running. he is a republican and he just lied and deceived the people for his own gain. this is strictly lies and his feet. the man had a problem. i do agree, i think he does have some sort of problem. and now that problem becomes the voters problem. to the point that they will wait until the votes for them to ship. what kind of integrity is that? they should run him out of there right now. and do a recall on him. but the wait for him to vote for leadership definitely shows the flaws, even with the gop if that is the case. >> for sure, but nina, who could have slashed this out? whose fault is this?

obviously it is his fault. but who could have figured this out before he was elected? >> from a political, i get the point that the person running against him could have laid this to bear. they could have said to the public, this man is a fraud. he lied about this and this. yes, the democrats could have done that. but the gop should have done some betting on this dude to. but you know what, because that is what each party does, usually, they bet their candidates a little bit. so there was no betting on the gop side. so all i'm saying is that you have to lay this at the feet of the democrats, the republicans brought this dude to power. they have an obligation to the voters, to the republican voters and to the democrats

that he will serve now that he is a congressman elect, they have a duty to the voters to clean up the mess that they made. >> yeah, go ahead, molly. >> i would just say that i think that the opponent did not get a great amount of support from the democratic party in this race. and that it wasn't, had it gotten more attention, that some of this could have come out earlier. and i think there have been a lot of democrats in new york who have said that it might be time for j. j. -- jake adams who was appointed by cuomo, who is a cuomo holdover and who didn't have a very good cycle, that this might be yet another side that it's time for jay jacobs to go. >> charlie, to the republicans fail here? >> yeah, there are a lot of lousy candidates who ran this cycle. we talk about putting all we want. but i saw some horrible candidates who would have been disqualified for some of the things they said and did.

and they were well known. but this guy? why didn't they, i mean, seriously, the democrats, why didn't they do better opposition research? they must have had a file on this guy? why didn't they don't get out there? i am sorry, you know, at some point, we spent a lot of time on opposition research, we investigate and we look into the backgrounds of our opponents to see if there are issues like this. i don't hear any of this stuff before the election. now, again, this is this man's fault he is responsible for his own misconduct. again, it doesn't appear to be, it appears to be non criminal conduct. but this is the kind of stuff that the campaign committees should have been all over, they should have smashed him with

ads on this for the whole campaign. >> i just read you a couple more of what he just said tonight in explaining how he, well, he doesn't say he lied. okay, this is from the new york post about his religion. he says, i never claimed to be jewish. i am catholic. because i learned my maternal family had a jewish background, i said i was jewish. okay. there is that. i have another one for you. he says, also to the new york post. i didn't graduate from any institution of higher learning. i am embarrassed and sorry for having embellishment resume. i own up to, that we do stupid things in life. >> he could resign? i mean, if he is really embarrassed he should resign. that's what you would do if you

are really embarrassed, even apologize and resign. >> yeah, i guess. >> that's exactly right. >> i don't think that is what he is planning to do. >> that's right, that's right. that's exactly right. >> he is gonna come under pressure. >> he has no shame. >> go ahead, charlie. >> the man has no shame. >> he's gonna come under real pressure to resign and i think nino at the right, a lot of these folks don't have any shame anymore. but believe me, i dealt with cases of non criminal conduct when members of congress who were forced to resign. remember the kissing congressman, he resigned. others, marital infidelity. there is one case of drug use. well, that was actually criminal. but most of the times they're non criminal or minor offenses. and they were forced out. because the leadership did not want to deal with this. they did not want to do congress. i am talking about the sky and his, not embellishments, his fabrication suffer resting. >> he lied. alison, just one other quick point. i, mean the man lied. so let's just put that, embellishment is not fabrication, he is a pathological liar. but more importantly, i just want to center for a moment the voters that he deceived. but the leadership of the g he w bu ofth more things can be true.>>i' h l more things can be true.>>i' h l is gonna loo and - cabenuva helps keep me undetectable. it's two injections, given by my healthcare provider, every other month. it's one less thing to think about while traveling. hiv pills aren't on my mind. a quick change in my plans is no big deal. don't receive cabenuva if you're allergic

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one year ago, russian forces were amassing at the eastern border of ukraine. vladimir putin was oblivious to the fact that his forces would soon face a mighty ukrainian resistance. a resistance so strong that it would leave his army hobbled almost a year later. there has been so much senseless loss since then. so much pain.

it was around this time of night that the war first broke out. and cnn's matthew chance was there. and he reflects on what it has been like to cover putin's ruthless invasion. >> when the emission first began, i was standing on top of the roof of a hotel in the center of kyiv, the ukrainian capital. basically on television. having a conversation with a bunch of colleagues about how it was unlikely that slime are putin even though he had built

up tens of thousands of forces on the borders of ukraine, to the east. how unlikely it was that he was going to take that step and cross the rubicon and launch a full scale invasion. it is on the hands of the ukrainians who resist. oh, i tell you what, i just heard a big bang right here behind me. and it was a really shocking experience. because not only -- report from the bombardment of kyiv, but i also had to, you know, radically recalculate what was going on. what was happening in this country that i've been covering for so many years. oh, there is another one. [sound of artillery] let me just get my flag jacket on. those first hours after the invasion were pretty frenetic. we didn't know what was really going on. there were all sorts of reports

about russian paratroopers moving into positions around the city. there was one particularly worrying report that air warren russian special forces had moved into an airbase north of the ukrainian capital, in an area called gostomel, the and enough airbase. >> these troops, you can see them over here, they are russian airborne forces. >> i started chatting to that commander. and in the conversation, i said to him. so, look, give me an idea of what we are seeing here. where are the russians, i said. he said to me, you know, what do you mean. he looked really confused, what do you mean, where the russians? i said, well, we'll be live in a minute on cnn, i want to tell people where the russian forces

have gone to. and he looks at me and he said, we are the russians. we are the russians. at that point we suddenly realized that we had come face to face, cross the front lines inadvertently. it just shows us now for the first time just how close russian forces have got towards the center of the ukrainian capital. >> i think what was most amazing, most surprising i suppose about those first few days was the level of resistance that we saw. that we witnessed. by ordinary ukrainians, as well as the ukrainian military of course. but we saw ordinary ukrainian people pick up weapons, defend their streets, their buildings, their yards. >> i didn't think i would join this unit just two days ago. i thought that, you know, i don't know how to handle guns. >> i remember looking down and they had a crate full of petrol bombs. you know, bottles with gasoline with rags in the top that they were going to throw at russian forces as they came. i asked one of the guys there. i said, did you make these? they're like, no, we didn't make them. it's the old women in the

apartment block that are making them. and then delivering them to us. it's really just ramped home what a multi layered sort of defense that the russians were confronting. if they thought they were gonna walk into the ukrainian capital and take it over without a fight? i mean, what a massive miscalculation that was. you know, within a couple of days of the invasion we were traveling to just a short distance from the capital. a bridge where there had been a battle just an hour or two before we got there. right within the past few hours there has been a ferocious battle here on the outskirts of kyiv. and this is one of those russian soviet era vehicles which is completely burned out. you can see that this is a bridge, an access point to the northwest of kyiv, ukrainian capital. and the russian -- that has come down here is actually hammered. so that was a very disturbing moment in the conflict. but it was all so very profound,

in the sense that it just showed that russia's. calculation of sending a light armored column into ukraine to take the capital, to decapitate the ukrainian government was not working. and it was not just not working but it was devastating to the russian armed forces. i think one of the most incredible aspects of this conflict so far as been the dramatic transformation of vladimir zelenskyy. the ukrainian president from an actor and comedian to politician to president turned iconic world leader. i managed to speak with him. i was one of the first journalist to speak with him in his bunker in central kyiv. >> it is very important for people in the united states to understand that despite the fact that the worst taking precise in ukraine, it is essentially for values in life, democracy, freedom. this war is for all the world. and that message should be sent far and wide. from ukraine to people in the united states.

so they understand what it is like for us here. what we are fighting for. and why support for ukraine matters. >> and it is incredible that zelenskyy, from very early on knew that he had to make this war much broader in its impacts. it wasn't just, it couldn't just be a war that ukraine was fighting. it had to be a war of the rest of the world, at least the rest of the west was invested in. i think that 2022 will be remembered as the year that russia hold itself into the abyss, or was held into the abyss by vladimir putin and his extraordinary war in ukraine. not only is the country facing a potentially devastating military defeat. with tens of thousands of dead if not more. but also, it is facing economic catastrophe. >> our thanks to matthew chance for all of that insight and reporting. so on a much lighter note, here at home millions of people are getting ready to return their holiday gifts. and a lot of that is online. well, online retailers have changed the rules, and now it could cost you. so we are gonna tell you what you need to know and talk about our worst gifts ever. next.

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gifts. you like some of them. others are total junk. but if your gifts were brought online, returning them could now cost you. the age of three free returns is over. many retailers are now putting instructor return policies that will charge you for restocking and repackaging. how this will change all of our lives, well, let's ask. back with us we have molly jong-fast, julia, cayenne charlie dent, and nina turner. charlie, i read your notes. is your wife to blame for this entire change of policy? >> well, i talked to her before a game on this segment. she is against refund fees, and i am for them. for the very simple reason, look, millions of people like my wife, they will order a piece of clothing but they will buy three or four sizes knowing well that they are gonna return most of them. they do this all the time. this is expensive. you know, i never shop online, i will have you know. i bought a few books a few years ago. i go to stores. i walk into stores, i know what i'm gonna get before i walk in and i go by it. and so, look, these refined

fees, to me they make sense. i understand why retailers are doing it. and frankly if this discourages my wife from shopping online, i am all for it. >> i resemble some of those remarks, charlie. you are blaming your way for. but that is hilarious. so juliet, here are the list of major chains that are changing their policies that everyone should know about. anthropology, zahra, age and i am, abercrombie & fitch, j. crew. basically they are now gonna charge something like $7. 50 for when you return their stuff. because as charlie points out, don't all of us, sometimes, order multiple things in different sizes because we don't feel like going to the store and drying it on? so we try it on at home and then we return it and see a charge? >> yeah, jobbing is miserable. and doing it online has made it more variable. i mean, for working parents and working mothers it is ideal. because you don't have to waste

a saturday. but for holiday shopping, i will say one thing as the queen of cyber monday, which i take, i love it. you can get a lot done and maybe have to return some things. but this to me, they must not have done some calculation that they think they will win rather than deter people from shopping online. and i would do it now for me it will be more of a deterrent from doing anything online. which is not necessarily good for retailers. >> nina, is this gonna chang e

your life? >> i mean, not necessarily my life but a lot of people will be impacted by this. we need to make sure they have that policy upfront so people know. and that folks should shop where they can take the items back into the store if they have to. i mean, some of these chains have made lots of money, inflation i know has an impact, but it's having an impact on the buyer as well. so in some cases i think that this is unfair. people are shopping, that's what you want them to do, they should be able to return their items. >> how many presidents do you plan to return, molly? >> you know, we don't do a ton of presence in my house. >> you don't? >> yeah. so i am not gonna return anything. >> you told me earlier that you have never liked anything that anyone is ever given you.

>> never. >> how is that possible? >> i mean, because if i wanted i would get it for myself. i mean, i don't know. you know, i get a lot of socks. sometimes they are good socks. >> wow. >> i think my people around me know me not to get me stuff. >> don't ever get molly moore socks, guys, okay? all the friends that are watching right now. julie, at worst gift ever? >> a guy got me earrings. and i don't have pierced ears. >> oh. and then what happened? >> gone. gone. >> gone, yeah. >> that to me is a sign that you are not paying attention. molly gets her socks, so i would like the socks, i don't need earrings. >> that's awesome, all right, guys, thank you very much. merry christmas to all, happy holidays, thank you so much for watching. really appreciate you guys and our coverage continues. unless told by your doctor. tell your doctor if you have a parasitic infection. may cause headache, injection site reactions, back pain, and fatigue. ask your asthma specialist about a nunormal with nucala.

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