hello and a warm welcome to our viewers joining us in the united states and all around the world. i'm bianca nobilo. max foster is off just for the week.

ahead on "cnn newsroom." hundreds if not thousands of americans who are stranded all across the nation are unable to get home. >> i have no clothes. i have nothing. i have no way to get home. i'm beyond frustrated. >> it hurt because i can't see my dad. >> i've lived here my entire life. i remember the blizzard of '77. it was worse. >> anyone who declares victory and says it's over, it's still a dangerous situation to be out. >> announcer: live there loren done, this is "cnn newsroom" with max foster and bianca nobilo. it is tuesday, december 27th. 9 a.m. here in london. 4 a.m. here on the u.s. east coast where thousands of people are stranded at airports after months of arctic storms that pummelled much of the country over the holiday weekend. if you're planning to travel into the new year holiday you

could be impacted. the flight tracking website flight aware shows more than 2700 total cancellations occurred in the u.s. today and of those 90% are southwest airlines flights. >> unfortunately our rebooking are 31st and beyond. once again, our next available seats for waiting customers at this time are the 31st and beyond. >> that message was broadcast at a houston airport alerting passengers of the cancellation with no clarity of when they would be able to reach their destinations. the southwest meltdown left thousands stuck in airports the day after christmas. it was compounded by baggage delays. southwest is blaming the winter storm and admitting to issues in their operations. >> so with winter storm elliott starting on the west coast and

sweeping across the east coast, the biggest challenge that we faced was incredible delays to the point where we had to cancel flights due to snow. people getting to the airport, people leaving the airport. as the storm continued to sweep across the country it continued to impact many of our larger stations so the cancellations compiled one after another. first and foremost, we absolutely apologize. hospitality is number two behind the safety aspect. we do apologize to our customers. we'll do everything we need to do to right the challenges including while we are willing to offer hotels, flight assistance, vans, whatever that looks like, rental cars to make sure they get home as quickly as possible. >> the u.s. transportation department is growing concerned and looking into the matter. causing massive disruptions by southwest unacceptable. here's what the lines looked like in atlanta on monday as hopeful travelers checked in for flights, many of which were

canceled. cnn's carlos suarez talked to passengers stranded in the world's busiest airport. >> reporter: the airline has canceled nearly 70% of the flights from atlanta. in fact, this line behind me, these are folks that were on board one of these flights that was canceled. i'm about to walk with you to show you to give you a sense of how many people are in line. just about everyone we've talked to has been here for several hours. anywhere from two to three to four hours. my photographer here is going to show you just how long this line goes. we're going to take a bit of a walk. it goes to the north checkpoint, makes a left and goes right back around to the southwest airlines terminal. folks here as you can see on the look on their faces, they are not happy, very frustrated. >> my mom is in the hospital. wanted to be there for her when she got discharged. unfortunately because of the situation they are saying that the closest flight is the 29th.

the call line is busy so it's giving you a busy tone so not being able to communicate with a single person about what you're going through or how you can fix the situation, i think that has to be the most frustrating part. >> reporter: she told me she traveled to take some medical exams and she was hoping to get back well in time to spend the holiday -- the christmas holiday with her mom. however, she was not able to. the. >> cnn's lucy cavanaugh has more on the frustration southwest passengers are feeling. >> i wasn't anticipating a nightmare but it is. >> reporter: christmas may be over but for thousands of travelers, the nightmare goes on. >> they canceled our flight and they said they can't help us so we don't know what to do. >> reporter: southwest airlines at the top of the list for cancellations. the airlines ticketing counter at baltimore's bwi a zoo. denver's even longer. >> we had to wait in a line that

was four hours and we're still in a line and nobody's giving us any direction on what line to get in. the it's a total you know what show here. >> reporter: and for those trying to call to rebook, good luck getting through. >> calling southwest. calling the airlines, nowhere to be found. i got hung up on multiple times. >> the problem is southwest, they don't give any answer. they don't answer the phone. >> there's no option to rebook anything online. i've been on hold for five hours and 43 minutes. >> reporter: passenger jason freed shows us the proof. southwest airline is experiencing this as a result of the winter storm's lingering effect on the totality of our operation. in the wake of dangerously cold temperatures and winter weather across the nation, airlines canceling thousands of flights on monday. >> they were scheduled to fly out on saturday and canceled

flight after canceled flight until this morning. now it's stand by hoping we get on to get home. >> reporter: thousands more flights delayed. >> delayed, delayed, delayed, wins and repeat. >> reporter: airports across the nation, long lines. chaos. frustrated passengers and luggage piling up. >> there's a lack of communication. there's no transparency. there's no staff. it's okay if there's no staff, it's okay we want to be honest but we can't go home. is it here in atlanta? is it here in chicago? we have no idea. >> some passengers choosing to look at the bright side. >> it is super stressful but just happy i got to see my family for christmas. hey, i'm off this week so i'll be good. >> reporter: others finding creative solutions for their journeys home. >> instead of waiting on a maybe flight and paying through my per

peruvial nose, i'm driving a rental cargo van down to nashville, tennessee. >> reporter: southwest saying, quote, with consecutive days of extreme weather, continuing challenges are impacting our customers and employees, we recognize falling short and sincerely apologize but that is cold comfort for the hundreds of passengers stranded here in denver and across the nation. lu lullsy kafanov, denver. the problems with southwest airlines have dated technology. >> the same thing is happening to southwest airlines flight attendants and flight crews. the phone systems that the company uses is just not working. they're just not manned with enough manpower in order to give the scheduling changes to flight attendants and that's created a

ripple effect that is creating chaos throughout the nation. this is not a staffing issue, this is a systems issue. southwest airlines was staffed. its employees were ready to go to work, but when they chose to take flights into the middle of the storm or not preemptively cancel enough flights, their systems have not been able to keep up with the rescheduling, the cancellations, the notification to crew members about those cancellations and changes in flights. we've had flight attendants on hold for up to 12, 17 hours in some cases and unable to get hotel rooms. they've been sleeping in airports and we've also had issues with being booked, rebooking. there were some issues with the rebooking systems. this is a systems failure led by the executive leadership of southwest airlines and it's time they make it right. >> we need to see an action plan of what southwest airlines is going to do to make sure that it can operate under regular

operations, during inclement weather, storms, hurricanes or they should make better decisions when choosing to cancel flights. we all hate to cancel flights. nobody wants to cans the flights. we all need to get to where we go, but if you cannot handle it and the result is that thousands of people, including customers and crew are going to be waiting hours and hours on end to find out what to do, then you should cancel preemptively. >> parts of the northeastern u.s. are struggling to dig out from the deadly winter storm that's been tormenting the region for days. the blizzard being blamed for the death of 27 people in erie county, new york. were smothering areas of western new york and the u.s. president has issued a declaration. 2 1/2 meters of snow.

state police say there are hundreds of abandoned or stranded vehicles clogging up the roads. authorities are going car to car and door to door looking for people who need help. >> i any when you're talking about the storm that hit here this week, the only word to adequately describe it is catastrophic. if we were only to receive the four or five feet of snow, a blizzard like condition or hurricane force winds, we might have been able to handle it. only received the freezing, frigid temperatures we may have been able to handle it. but when you mix it altogether, you have a deadly storm. unfortunately, that's what we're dealing with. >> temperatures are expected to rise significantly across the united states. that could lead to a new set of problems for those already hard hit in those difficult areas. >> weather wise when you look at record books of major winter storms that have had an impact

on humanity. not many can hold a candle to this. 4549 feet. equivalent to a category 2 hurricane. the whiteout conditions. 50 fatalities across the u.s. 27 in buffalo. that's 8.9 inches that's more than they typically see in an entire year. the great lakes are still warm. once they freeze over this winter, no more lake-effect snows. with that arctic surge across the lakes depositing snowfall, ontario, they've got a larger amount of real estate covered in heavy, heavy snow. now everyone wants a warmup. as fast as the temperatures drop, you don't want to see them rise. already the waterlines are breaking. in every state we've had main waterline breaks. memphis, south and north carolina. this will lead to some major flooding. it's not just river flooding.

you toss in rain on saturday, sunday, monday on top of the heavy snow with a dramatic warmup of temperatures in the 50s we'll have water in businesses and homes. could be a disaster. now out west here comes the next storm. an atmospheric river. it's a fire hose. not one storm, several will bring in heavy amounts of rainfall, heavy mountain snows measured by the meter and the amount of rainfall we'll see will drop into southern california. yes, we'll need it but this will lead to major flash flooding. the first major winter storm in this region. a generational storm is coming to an end. back to you. the republican party is set to retake control of the u.s. house in just a week, but it may not be a smooth start. kevin mccarthy struggled to secure the house speaker position has delayed the naming of members to top committee posts. cnn is keeping a close eye on any new developments. republican leadership has been

noticeably quiet since george santos admitted that he lied about multiple parts of his resume during his campaign to become a lawmaker. santos now confirms that he lied about attending university and his work experience. that was pub accomplished in "the new york times." melanie zanona has more on be this. >> embattled george santos is coming clean and admitting that he lied about details in his resume. in details george santos now says he did not work for citigroup or goldman sachs even though he previously claimed he did so on the campaign trail. now santos is saying he only worked for them indirectly through companies and said it was a poor choice of words to suggest that he worked for them directly. santos is also now saying that he never attended any college or university after previously claiming he received degrees from baruch college and nyu.

he's saying he's embarrassed and that he was embellishing his resume and he says he is not guilty of any crimes. everybody are does it. >> i am not a criminal. not here. not fraud, any jurisdiction in the world have i ever committed any crimes. to get down to the nitty-gritty, i'm he not a fraud. i'm not a criminal who defrauded the entire company and made up this if i can tischion nal character and ran for congress. i've been around a long time. i'm not going to make excuses. a lot of people over state their resumes or twist a little bit. i'm not saying i'm not guilty of that. >> santos did not-make up claims about his heritage and financial disclosure.

so there is still a lot unanswered for. he is going to face calls to not serve in congress. it will be difficult not to face the music. u.s. supreme court could rule this week on whether to keep the title 42 in place. the policy which allowed border officials to quickly expel migrants due to covid was due to end last week. despite this, sources tell cnn border agents in el paso encountering as many as 1600 migrants a day and mexican officials say there are 22,000 migrants sleeping in shelters, on the streets and in make shift encampments across three northern mexico cities and that number is only set grow as title 42 remains in legal limbo.

meantime, a new study by the university shows 1.5 million applications are pending in the system, highest on record. plus, thousands of power stations were vandalized in washington state. we'll have the latest on the investigation. and a new study that highlights an intellectual skill women outperform men no matter where in the world they measure it. 12 hours!! hmmm, ok. not coughing at yoga? antiquing not coughing? not coughing at the movies?! hashtag still not coughing?! aaah. oww! mucinex dm gives you 12 hours of relief from chest congestion and any type of cough, day or night.

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the house select committee investigating the january 6th capitol attack has released more transcripts from interviews conducted during its investigation. as cnn's sara murray reports the latest batch of documents reveals how a key member of the trump white house found out about the riots. >> reporter: donald trump's former white house press secretary. >> the violence we saw yesterday at our nation's capitol was appalling. >> reporter: didn't realize the

full extent of the violence until she settled in to eat a sand wish at lunch. i initially went back to my office to eat lunch but i eventually turned up the volume on fox news. she was still peiecing together what was happening not nearly sitting by. i in no way, shape or form would eat a turkey sandwich if i thought the capitol was being sieged. how they learned about it just one of the details emerging as the house select committee releases new batch of transcripts from roughly a thousand witness interviews. >> the select committee plans to make public the bulk of the nonsensitive records before the end of the year. >> reporter: a separate tip showing how the white house released a crafting of an email anyone who accepted the election results would be fired. the draft press release, anyone

who thinks there wasn't fraud in the 2020 election should be fired. the 2020 press release wasn't fired and barr resigned. since then he hasn't held back in trump's election lie. >> i was demoralized. i thought, boy, if he believes this stuff he has loths contact. he's become detached from reality. i went into this and would, you know, tell him how crazy some of these allegations were. there was never -- there was never an indication of interest in what the actual facts were. >> the trickle of transcript recommendations came after the justice department brought criminal charges against former president trump. >> there was a conspiracy to defraud the united states for an honest to goodness presidential election for a counterfeit election. >> reporter: the trump committee

downplaying it. >> it's not of much value. >> reporter: it's missing the criminal referrals even as trump faces scrutiny from a doj special counsel that is now investigating his attempts to overturn the 2020 election. >> the referral itself is pretty much worthless. the department of justice doesn't have to follow it. >> reporter: when it comes to the committee, they have released their referrals and final report. so far they have only scratched the surface. they've released fewer than 100 transcripts and we have many days of more transcript revelations ahead. sara murray, cnn. thousands of residents were impacted in chg would ton state after four power substations were vandalized on christmas day. the sheriff's office tells cnn they haven't been able to identify a suspect or motive behind the attacks. however, former fbi deputy director andrew mccabe says

attacks like these aren't new. >> now we're looking at a domestic violent extremist community that is considering attacks on substations as a way to strike back against the government, to strike back against corporate america, to strike back against anything they harbor disagreements for and in a goal to generate civil unrest. right now we don't have any indicators on any of these recent attacks. they don't have suspects they're aware of. we tonight know there's been any claims of responsibility or even online credible claims of why these things are taking place. right now they're really at ground zero in terms of the investigation. >> katie hobbs is taking aim to defeat kari lake. on saturday they rejected her

attempt to have a lawsuit saying there wasn't clear on convincing evidence. south korean president said his country will speed up the launch of its military drone unit which will monitor north korean military installations. the drone unit is getting an extra push after they flew into south korean air spaces. one of the drones made it all the way to seoul. cnn's paula hancocks is covering this live from the south korean capitol. paula, what more can you tell us about this and the concerns in south cokorea and this particul type of warfare coming from the north? >> reporter: bianca, what we heard in the cabinet meeting this tuesday from the president was he believed the military was not prepared, there was a lacking of readiness when it comes to dealing with this kind

of threat. that's why he said that he wants to make sure that he speeds up the launch of this drone unit. he also managed to blame his predecessor for not having prepared against this threat. >> translator: i think our people have just witnessed how dangerous it is to have north korean policies solely relying on the north's goodwill and military agreements. >> reporter: it all started at 10:25 in the morning on monday. that's when the military started tracking these drones, five of them. they say that they tracked them for around five hours. now as you say, one of them did come very close to the capitol seoul. it was in the northern area of the seoul metropolitan area. the other four were flying around an island off the west coast. they scrambled fighter jets and attack helicopters. in fact, one of those fighter jets crashed during this operation but the crew was safe according to the military.

and they also sent what they called reconnaissance aircraft to photograph some military installations. now also the two main airports in and around seoul stopped all takeoffs for about an hour on the military's command as this was all unfolding. so there is concern here in south korea. it's not unprecedented but it is certainly unusual. it was 2017 the last time that this happened or the last time it is known to have happened. that's when they discovered a crashed north korean drone and they're taking photos of a u.s. built missile defense system in the country. similar situation when they found a crashed drone. those were fairly crude. a camera taped on to a drone. we're waiting to hear how much

more sophisticated they may be now. we understand from the military they're less than two meters long. that is something that will be concerning if north torkorea is making in roads. still to come on the program, stranded at the airport with nowhere to go. >> i heard someone say over the intercom not to expect to get a flight within the next four days. that's definitely not what i wanted to hear. >> it's the reality for thousands of travelers across the u.s. we'll have the latest on how winter weather dealt blows to u.s. air lines the day after christmas. after nearly three years of restrictions, china is easing entry rules. details on the major covid energy policy shift. inincluding the covid-19 virus, on more surfaces than lysol disinfecectant spray.

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welcome back to "cnn newsroom." i'm bianca nobilo. if you are just joining us, let me bring you up to date on the top stories this hour. at least 49 people are dead in the aftermath of the deadly winter storm. officials near buffalo, new york, say that number could rise as emergency crews continue search and rescue efforts. that winter storm is causing travel chaos nationwide. 2700 flights have been canceled today in the u.s. a majority of those by southwest airlines which reported significant operations setbacks on monday, too. southwest has canceled around at that -- 2500 flights so far. the spokesman said the airline should have taken more

precautions to avoid the chaos. >> southwest has had a great reputation and known for outstanding customer service so i'm sure this really hurts them hard. we have to look at the last worst day of cancellations in 2022, the day that broke the record until last friday was february 3rd. nonholiday. a lot of people don't remember it. the airlines canceled because of a weather event then, they knew a major ice storm was coming across the u.s. airlines like dallas fort worth shut down. they canceled thousands of flights preemptively. what helped them was people didn't get stranded. the problem now is we knew it was a horrific weather event and the airlines didn't cut too many flights. southwest cut a few but they tried to maintain those holiday schedules for the obvious reason, that the one thing passengers won't forgive you is if you don't get them where they

want to be. >> she goes on to say southwest flight operations and outdated systems have made navigating the issues even more difficult. >> they also have a point-to-point network. they're not hub and spoke like american and delta. they're more of a short haul, short and medium haul. when those pilots leave on a given day like minneapolis. they go to midway, kansas city, houston, to dallas, to phoenix, switch crews and then they're off to ontario for the night. the issue with that is it's very difficult once those crews, once those planes get out of position to rejuggle the whole system. it's a little bit easier than a point and spoke. that's different than how southwest operates. one of the things southwest said they recognize they've had technological challenges with what is their crew scheduling

systems. the d.o.t. as you mentioned has gotten on board with this. the d.o.t. launched that airline traveller consumer dashboard to try to get the airlines to give better customer service and to give passengers an outlet to find out what am i owed if i'm stranded someplace exactly? i think we'll see more government involvement. china is taking a major step towards reopening its borders, even as covid cases surge uncontrollably. the country has announced that from january 8th it will no longer require in bound travelers to quarantine. despite this, the virus continues to spread like wildfire. it's infected so many people hospitals are getting overwhelmed with patients.

cnn's kristie lu stout joins me from hong kong with more on this. china finally easing more covid restrictions. tell us more about the impact this is having on public health in china. >> reporter: covid-19 cases at the moment are skyrocketing across the country, yet news of the independent international quarantine is very much welcome news to scores of chinese who have waited close to three years to have the opportunity to travel abroad, to have a chance to reunite to see their loved ones overseas. starting january 8leth china will lift all quarantine restrictions for international arrivals. international arrivals will still have to take a covid test before entering but they no longer need to submit that test to a chinese embassy for a code. we don't know how many international flights will be able to enter china. we don't know how easy it will be for chinese travelers to travel overseas.

there's a lot of excitement building. we've seen it build online especially on trip.com. a very popular chinese travel booking service. according to the company, within 30 minutes of this policy being announced online searches for popular travel destinations reached a three-year high. the top ten included macao, hong kong, japan, singapore, malaysia, australia, the u.k. the outbreak remains serious. you have countries like japan, like india now announcing earlier today in the last few hours that new arrivals from china must provide proof of a negative covid-19 test according to japanese officials, they say this is a policy that will be effective from december 30th. in italy the officials in the lombardi region are now saying new arrivals from china must provide proof of a pcr test

effective immediately. back to you, bianca. >> kristie lu stout, back to you. thank you. hospital admissions for the flu in the u.s. have dropped for a second straight week. the cdc says almost all states are seeing high levels of respiratory viruses and it may get worse as people gather for the holidays. cnn's elizabeth cohen has more. >> reporter: bianca, while hospitalizations for flu are going down slightly, flu is still rampant in most of the united states. let's take a look at this map. any state in red or orange or purple, they have high or very high levels of flu. you'll notice that's almost the entire country. now as i said, flu hospitalizations are going down. sings the end of november they've been coming down slightly but still they could change course and go up especially as people come back from holiday travel. speaking of holiday travel,

extreme cold has gripped most of the united states. here's some tips on how to stay safe in this kind of weather. first of all, dress infants warmly, more warmly than you would dress yourself. check on elderly people who might be alone. that's because the very old and the very young, this he have a harder time of maintaining their body temperature. also, avoid alcohol or caffeine. too much of those can hurt your body's ability to deal with the cold. remember that cold puts a stress on the heart and aggravates asthma. if you know anyone who has heart problems, who has lung problems, it could very well get worse in the cold. they need to make sure they have their medicines nearby. let's take a look at generators. really terrible things can happen unfortunately when people try to use generators indoors. never do that. you can have carbon mow knocks oid poisoning. it's odorless and colorless and dangerous. run it 20 feet away from the

house and direct the exhaust away from the house. don't use camp stoves or anything like that inside your home. too much of a fire hazard. bianca. >> elizabeth cohn there. no matter where in the world they live, no matter what their age, culture, women are generally better than empathizing with others than men. that's from the university of cambridge. women excel in cognitive empathy which is when a person is intellectually able to understand what someone else may be thinking or feeling. the study focused on 36 million people across the country. in 21 countries their scores were similar. just ahead, u.s. law enforcement officials are warning of a new type of cryptocurrency scam sweeping the country. later, russian president vladimir putin is hosting a summit in st. petersburg. we'll have details of the event in a live report coming up.

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we are just four hours away from the opening bell on wall street. investors are hoping to see the markets rise after a long christmas holiday weekend. half a percentage point or more ri rising. and in the u.s. 'tis the season to spend more money. inflation has forced consumers to pay more for retail goods and dining master card says rae tail sales are up 7% more. as the cryptocurrency market has grown, so has the opportunity to rip off investors. u.s. law enforcement investors

are warning br a scam called pig butchering which has nothing to do with pork. >> reporter: america has a pig butchering problem and the fbi isn't referring to farm animals but a type of scam involving cryptocurrency. officials say the scam works like this. you receive an unsolicited text message from someone who attempts to strike up a relationship. over time that person persuades you to invest in cryptocurrency. showing your investment continues to grow and they continue to ask for more money. >> this is where the fattening of the pig comes in. so first you do a couple thousand dollars then over the course of a few weeks, wow, you made a 50% return. >> reporter: while the initial approach is quite rudimentary, a simple text message, they're increasingly sophisticated. >> they are praying on your fear of missing out, fomo.

they will get you to keep investing. you won't get any money. when you finally ask for your money, guess what? your friend has disappeared. >> the west way to not get scammed, don't respond to unsolicited messages authorities say and certainly don't send your mown to anyone you don't actually know. bianca? in st. petersburg, russia, president vladimir putin is hosting the second day of an informal summit. the group includes belorussian president alexander lukashenko. claire sebastian is tracking these events and she joins me in london with more. i think there are 11 post soviet states, 11 other than russia, where do they stand on putin's invasion of ukraine and supporting him. >> reporter: yeah, interesting, bianca. president putin has devoted a lot of time in this space since

the start of the war in ukraine. he's visited all five central asian countries. that is very unusual for him to do in the space of a year. it's clear he wants to cement his influence over this region, his sort of sphere of influence as a counterpoint to the trans atlantic western alliance you see in the middle of that family photo. russian culture also on display. the russian museum in saint petersberg. he's saying he wants 2023 to be the year of the russian language, but we have seen countries in this grouping wavering on their support for russia and ukraine. kazakhstan and the ukrainian health ministry has said it's received generators from kazakhstan as they continue to shell and bomb the energy grid. the support has been sort of there but also not completely

full throated. they have fried tried to stay n. putin wants to cement economic ties. 6% in the first ten months of the year. some of that is displaced for mere insecurity. russia wants to be seen as the peacekeeper even as the war in ukraine and the losses the military have suffered there have tested that reputation. >> claire sebastian, thank you. in japan heavy snow is responsible for at least 17 deaths across the country. this according to an official in the fire and disaster management agency. more than 90 others were injured over the christmas holiday. japan's west coast has been particularly hard hit. one city reported more than le 0 centimeters of snow. that's about 2.6 feet. and last week's major winter storm battled new york. a couple opened their home to a group of stranded tourists from south korea. the that heartwarming story is just ahead for you.

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rapidreceipt smart organizer delivered right to your door. i came, i scanned, i conquered. epson rapidreceipt - visit buyrapidreceipt.com or call. piece of cake baby! for the second time this season the miami dolphins starting quarterback has been placed in the nfl's concussion

protocol. it's not clear exactly when tua tagovailoa might have suffered a head injury during the dolphins loss to the green bay packers on sunday. he played the entire game. tagovailoa did suffer a concussion in september after being sacked while playing the bengals. the dolphins currently sit in the seventh and final playoff spot in the american football conference just one game ahead of the patriots. and the denver broncos have sacked head coach nathaniel hackett one day after the los angeles rams crushed the broncos 51-14 on christmas day. broncos owner said the search for a new head coach would begin immediately. hackett was in the first season as a head coach and they had a disappointing 4 wins and 11 losses during his tenure. finally for this hour, an amazing act of kindness and generosity over the christmas weekend. a couple in new york opened their home to a south korean

tour group who was stranded after their bus got stuck in the snow near buffalo. >> the storm had already been raging for about two hours when we got a knock at the door. i assumed it was a stranded neighbor or perhaps my father-in-law who lives close by, maybe he was coming home from a quick last-minute trip to the store. when i opened the door and it was people unfamiliar to me saying we're part of a tour and we need shovels to try to dig out our vehicle, i thought, oh, no, this could be very serious and deadly. early on when our guests entered our house there was the belief that maybe this storm was about to blow over and they would just jump back in their vehicle and get on their way towards niagara falls, which is in the best weather about a 30 minute drive from our home. so with the blizzard it may as well have been in another galaxy.

so once they kind of came in the house and saw that they might be here for a while, i pulled out from our freezer all of our frozen chicken and a large pork shoulder that i had purchased on special a couple weeks ago and all of a sudden that food came in extremely handy and we had a couple of natural born cooks in the group who were happy to prepare some exquisite korean entries. >> when i was going to try to find comfortable sleeping arrangements for everybody, we have a guest room. there's an office where i put an inflatable bed. then i -- alexander remembered we had sleeping bags and i then started to think of other ways, maybe putting people on the couch and just trying to make everybody as comfortable as possible but we did have to get creative putting people in sleeping bags on the floor.

but most everybody was very comfortable. >> the couple say they hope to visit their guests in south korea one day. i'm bianca nobilo. and "early start" with whitney wild is next. i'm jonathan lawson here to tell you about life insurance through the colonial penn program. if you're age 50 to 85, and looking to buy life insurance on a fixed budget, remember the three ps. what are thehree ps? the three ps of life insurance on a fixed budget are price, price, and price. a price you can afford, a price that can't increase, and a price that fits your budget. i'm 54, what's my price? you can get coverage for $9.95 a month.

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welcome to our viewers in the united states and all around the world. i'm whitney wild. more airport chaos today for people trying to get home after christmas. thousands more flights have been canceled as airlines struggle to recover from the massive holiday winter storm. no airline hit harder than