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wildfires are burning, three of them at zero containment. the worst, the palisades fire has burned through 17,000 acres, a level of destruction that the city has never seen before. from a single wildfire preliminary reports estimate the damage or destroyed structures to be in the thousands. it is safe to say that the palisades fire is one of the most destructive natural disasters in the history of los angeles. officials credit today's weaker winds for helping them stop some flames from spreading, including the sunset fire that threatened the iconic hollywood sign. >> but in palisades, fires are still so prevalent that a man said he used pool water to try to douse some of the flames. >> the water cut off and we've just been pulling bucket at a time, bucket from from the pool. >> just there's no water up here.

>> so we're just, you know, we're just doing whatever we can with shovels, with anything we got. just try to stay positive and stay as a community. and you know, i give my heart out to my neighbors who have lost their lives, lost their houses, and i just did what i could. >> cnn's julia vargas jones is east of the palisades fire. she's in altadena, california, where the eaton fire is being blamed for all five confirmed deaths so far. and, julia, what are you seeing where you are? >> it's just destruction, boris. we're just getting a sense of how bad this fire really was. >> you know, we're in an urban urban center. >> it's an urban area. the fire came from that direction. >> that's where the angeles national forest is. that's eaton canyon that gives name to this fire. but this is just what we're seeing in street after street here in altadena. just complete destruction of

entire neighborhoods, entire strips. and there is still that pattern of fire where you see some structures behind me that haven't really been affected. but it is today, a day where people are just coming to see what is it that happened to their homes to check on them. and it's a gamble, right? like about half of the people that are coming here are seeing that their homes are completely gone. and some people have been lucky. a lot of them, like one of the soundbites that you played earlier, people have been trying so hard to hold on to their property by dousing it with water, bringing buckets, opening their garden hoses to try and save what they have left. but it's also a huge part of that is luck. and you mentioned the winds. the winds have died down here and we can feel it right now. it looks like it's starting to pick up again. we're feeling a little bit of it's almost snow. we're just getting particles falling from the sky. a little bit of a

notice that there might be more winds coming this afternoon. that's what authorities are bracing for in that update. earlier today, we heard 180,000 people have been affected by evacuation orders, 213,000 people are without households, i should say without power. but about half of those wars are intentional because downed power lines like we've seen all over altadena are so dangerous, and they could spark even more fires. so that's what they're trying to avoid and julia, water system officials have been addressing reports of hydrants not having enough water. >> has that been a problem there in the altadena area, and how are they explaining what's happened? >> it has, we heard from residents that said we're trying to turn on our faucets, turn on our garden hoses to try and keep our houses from getting.

open some fire hydrants and not getting anything out of them. of course, this is anecdotal, brianna. i'll make that clear. but also it has to do with the way that the water system works. officials said earlier today that it's just not built. the infrastructure is not built for this level of need of demand for water, and they're just trying to do the best they can to make sure that they're channeling that water to the places that need it the most. right now and julia, officials have talked about curfews being imposed in santa monica and malibu, largely because of concerns over looting. >> how significant a problem has that been? >> look, i'll tell you, yes, there have been about 20 people arrested for looting in other similar crimes. it is a problem, and i think there are people that are

taking advantage of the situation. and every time that we went through a police line here in altadena, we've been asked to show our credentials. people are very concerned to make sure that the only people allowed into these houses that are basically left unattended are members of the media or law enforcement or first responders, but at the same time, the overwhelming experience that we've had here is people trying to help, you know, these situations of calamity that, frankly, is what we're seeing here. this is when we get to also see the best of people. and i choose to to believe that that will prevail. >> let's hope so. julia, thank you so much for the update there from altadena. i want to bring in jordan catapano. this is video of her home after flames tore through a portion of pacific palisades. jordan also owns and runs a business in the area. jordan, we're so sorry for the loss of your home. we're so

glad that you're safe. can you tell us what happened? well, thank you so much. thank you. >> brianna. >> we evacuated yesterday. >> my son and i, my husband and my daughter were out of town. we rode our bikes out, grabbed a couple belongings and fled, fled our home. we went back yesterday and to look at it and i caught that that video and everything was destroyed on our entire block. everything. everything is gone. >> everything is gone. how many homes did you see that were gone? would you say? >> um, dozens and dozens. we, when we wrote up every, you know, pretty much every home we rode past was was gone. there are pockets. bluffs, area that were well in standing. and we hope that that is still the case. but, you know, my heart breaks for all of our neighbors and everyone affected in the palisades for for their loss.

and it's devastating. and the recovery will certainly take a really long time. the nothing was left standing that was burnt. chimney places were really the only thing that you could see. the rest was all debris and ashes. >> jordan, how are you? how are you feeling? you know, this is your neighborhood. you're also a business owner. and i know that has been impacted. how are you feeling right now? >> um, you know, we kind of go between, um, heartbreak and tears and extreme sadness to, um, already trying to look ahead and see the positive. you know, it's hard to dwell too much on yourself and your own situation when everyone is experiencing the same, the same loss. so i think there's some sort of, um, you know, comfort in knowing that we're all in this together and we will all be, you know, strong and and rise up out of it, so to speak. um, and, you know, it's

devastating for us. our business was headquartered there. um, our bartending business, which is, you know, all of our equipment. we own a bartending company. um, all of that is lost. our equipment, our uniforms, our supplies. but, you know, we we worked from the ground up to build this company eight years ago, headquartered in los angeles. and the majority of our clients were all residents of of the palisades. um, we're fortunate that our, our mixer line, um, is safe an hour and a half away and that we have a silver lining of that business still standing. but we did make the unfortunate decision yesterday that we needed to close our bartending company. indefinitely. um, which is very tragic for our staff. and everyone. but, um, you know, we're focusing on, on the positive and so grateful for all the clients and neighbors we've had over the years. so many of them have lost their homes to, um, losing our

businesses. you know, it is what it is. we just hope that everyone is is safe out there and, and, um, remain safe and healthy. >> yeah. i mean, the devastation puts it into perspective, but it's tough. you lost your business, and you said you're looking forward when you say it sounds like you're thinking of rebuilding. >> yes. we will rebuild our home 100%. um, i was born and raised in san diego. my husband was born and raised in los angeles. our our hearts are in california. um, we will definitely build. and we want to come back to this community. and we hope that everyone in our neighborhood and our palisades community, um, returns when they can. we know that the building process will take a long time. um, just thinking about how long it's going to take to clear out all the debris will be quite a long time, but we will be back. we we will be back. >> yeah. well, the the pictures that we are seeing are incredible. it's also incredible to listen to you and

the determination of so many people from the area. jordan catapano, thanks for being with us. >> thank you so much. >> and for more information about how you can help los angeles area wildfire victims, go to cnn.com/vote. slash impact or text wildfires to 77,070 to donate. still ahead, more dangerous winds expected to make firefighting efforts in los angeles county even more challenging. we'll be talking to the meteorologist in charge of the national weather service in los angeles to see what concerns they may have here over the coming days. >> and happening now, president jimmy carter's remains are heading back to his home state of georgia. these live images coming from joint base andrews after an emotional service in our nation's capital as dignitaries, family and friends honor the 39th president. >> the test of american presidents is not the number of years they serve, but the

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and the flavor you love. >> so here's to now. now available boost max. >> hungryroot is here. >> and i needed it because my fridge is super empty. >> it's so easy to just whip together a quick, healthy meal. >> head to hungryroot comm for healthy groceries and simple recipes, plus get free veggies for life. here he is. >> oh what's this? you keep dog food in the fridge. >> it's not dog food, it's fresh pet real meat. >> real veggies from my boy junior. >> what are we doing here? >> if anybody asks, we were at grandma's. >> super man, the christopher reeve story, february 2nd on cnn. >> i just haven't seen anything quite like this. the imagery of this is next level shocking. i mean, i was down to my knees when i got up to my parents house with just sheer, um, amazement at what i was, what i was looking at, which was basically just a chimney stack and a pile of ash. i mean, it's something out of a movie.

>> it's armageddon. i'm driving through a war zone right now and i don't even know what to say. i'm speechless. i'm shocked. i'm just so sad for our devastated community. we lost 600 homes in the woolsey fire, one of which was mine. and now i don't even know how we're going to be able to recover from this. >> you know, every time i watch this video, i got to watch myself running away from the battle of a lifetime. you know, the the sound of these fire alarms going off everywhere in the house, every time this video plays is just crazy. and then we fought the fire until we, you know, my eyes are burnt, my face is burnt. we gave it our all. and also we stayed there way longer than anyone should have. >> residents impacted by the fires in southern california. you heard them. they're expressing shock and grief at seeing their homes go up in flames. many of them are likely to return to nothing but ashes.

you're looking at some of the destruction from the palisades fire completely decimating this home in malibu. let's discuss how the weather might actually help firefighting efforts with ariel cohen. he's the meteorologist in charge for the national weather service in los angeles and oxnard. ariel, thank you so much for joining us this afternoon. firefighters have gotten a break from some of the violent winds we've been seeing over the last few days this morning, but there is concern that there are more wind gusts coming in over the weekend. how do you see this window of time now playing out? >> we are far from out of the woods. >> that window of time when the winds have decreased in many areas, is quickly coming to a close. we're already seeing wind gusts over 50 to 60mph over the mountains, and those will be spreading down into the valleys of western los angeles county, all the way through the santa monica mountains to the malibu coast, where we're expecting

high end red flag warning conditions to become reestablished within the next 2 to 3 hours and then continue through the evening, overnight hours and into friday with those warnings remaining in effect until friday evening. now, i want to make very clear we are not expecting the winds to be as powerful as destructive in terms of structural damage as we experienced yesterday and over the last 24 to 36 hours. nevertheless, they will be strong enough for significant fire growth, extreme and explosive fire behavior, and a significant threat to life and property. ariel, we're supposed to be in rainy season in southern california. is there anything in the forecast that gives you hope for some rain? right now? nothing. it looks very dry for quite a long time,

and the main message here is that with more bouts of offshore winds, santa ana winds next week periodically coming up and down, we're going to have more cases of elevated to critical fire weather conditions across the region. i can't emphasize it enough. these these scenes are tragic. you know, these are our communities. i personally have gone hiking throughout the palisades area quite frequently. runyon canyon, hollywood hills. it's heartbreaking seeing these scenes and unfortunately, the landscape is set with a tremendous fuel loading from the rains earlier that have dried out significantly for those fuels that the potential for additional significant fire episodes is there. and it is so important that everyone remain at a high state of readiness, have

multiple ways to receive emergency alert information when the evacuation orders come from emergency management officials and law enforcement, you must take those orders seriously. you have to take action immediately. when those orders come. it's a life and death situation. yeah, absolutely. that's that's fantastic advice. i do wonder about that sort of boom and then bust cycle that you're describing when it comes to humidity, because over the last two years there's been an intense amount of moisture across california. but then this year, because it's been so dry and that moisture has elevated the amount of brush in the area, it's essentially created more fuel for fires like this. so i wonder, do you agree with governor gavin newsom that the the fire season in california doesn't exist anymore, that this is now a year round threat? this is definitely something that can happen at any time of the year. there's there's no limit when when the

meteorological conditions, the weather conditions, they're not worried about what month it is when the weather conditions come together just right. then we can see the development of destructive fires at any time of the year, which underscores the importance of always being prepared, always being vigilant, having a plan of action, having your go kit all ready to go, not just some of the year, but the entire year, all the time. and when those evacuation orders come, take it seriously. seconds can save your life. ariel cohen, thank you so much for sharing your perspective with us. we very much appreciate you sharing the message. want to just share our deepest sympathies on behalf of the national weather service, for everyone who has experienced the impacts from these fires, our hearts go out to you. stay safe everyone. and no doubt about that. our hearts are with them. ariel, thank you so much.

the scenes out of california spotlight what has become a growing problem? insurers in california have been refusing to write new policies in areas that they consider high risk for fires. the state's insurance commissioner has been sounding the alarm on this crisis, and we're going to speak to them in just a moment. stay with cnn. >> kobe believed in himself at the youngest possible age. >> it's one of the most remarkable stories in sports history. >> i don't want to be remembered as just a basketball player. >> kobe premieres january 25th on cnn. >> tempur-pedic designed the ergo pro smart base to help you fall asleep more easily. it's gentle massage and relaxing sounds help calm your mind every night. save up to $500 now on select adjustable mattress sets. >> you'll find them in cities, towns and suburbs all across america. millions of americans who have medicare and medicaid but may be missing benefits

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deadly wildfires, still devastating the greater los angeles area. here's what we know. the latest fire, the sunset fire, broke out last night in the hollywood hills. fortunately, the neighborhood's mandatory evacuation order was lifted this morning. but the palisades fire continues to expand, and it has surpassed 17,000 acres with zero containment. at least five people are dead from the eaton fire that is burning to the east in altadena. but officials say it's unclear exactly how many people have actually been killed. evacuation orders are still in place as thousands of homes and buildings continue to burn, and the poor air quality is forcing the closure of numerous school districts. the aftermath is so hard to comprehend here. flattened neighborhood blocks, now abandoned, with burnt out shells of cars just lining the streets. l.a. county's fire chief said the cause remains unknown, but firefighters

are catching a break. >> the eaton fire remains estimated to be 10,600 acres, and growth has been significantly stopped. and we have 0% containment. we have over 879 firefighting personnel assigned and mutual aid resources continue to arrive to assist with this firefight. >> cnn's kyung lah is on the ground in altadena. kyung, give us a sense of what it's like where you are and also what the winds are like. as you know, they're trying to make some progress. if they can and today should definitely be a day where they can make some progress, brianna. >> because i want to start with 0% containment. that's the active fire fight. but where we're seeing the human loss and the amount of dollars that this will rack up to is in communities like this one, this is altadena. this is a working class community, but it is

still very much a community in danger. and i want to explain that right now, because what you're looking at over here is a home that we were just trying to drive around, talk to people, and this home was on fire. and ember somehow sparked this. that's a belief from the firefighters here. you can see they are mopping up now. they are now just having to watch this burn. but these homes are still catching on fire here because it is still very much an active firefight, even though it looks like fire has swept through these communities. and this is indeed a community. these are single family homes. you're looking at each one of these contained families. altadena is not, at least in the section that i'm in. it is not a rich community, predominantly three bedroom, two bath homes. some of the people you were talking about, you know, the people who were lost, there are going to be some grim discoveries because this is a mix of families and

also retirees. i know of several disabled people who live here. they're confined to their wheelchairs. so there are going to be people who just simply could not have gotten out, but all of alta, there are whole sections of this community that it's really just unspeakable. it's hard to measure what you're looking at in terms of not just dollars, but each life. i know teachers who live here and people who have kids. so each one of these homes was filled with those lives, but they're still dealing with this emergency. this is a 10,600 acre fire. again, five people who have been killed. what you're seeing over here, these firefighters, there are firefighters far away from nevada and arizona who are now coming in. firefighters outside of the immediate los angeles area because it is exhausting, difficult and dangerous work. and the more and the number of hours that these los angeles firefighters work, the harder it gets to stay alive. so

that's there are a number of threads that this city and this community has to deal with. as this immediate danger continues to take place. and, brianna, again, a reminder we're beyond the the whack a mole, new firefight, new firefight, new firefight, new wildfire issue that we've seen in this last 24 hours. what's happening now is try to assess, try to contain. but this is still very much in los angeles county. a gigantic emergency. brianna. >> yeah. it's huge. and how are they? i think we should note, kyung. and to your point, as you're talking about so many people in that neighborhood who may not have been able to get out there saying what the death toll is right now, but that's the official number, and it's pretty clear that officials there are expecting it to go higher for people who were able to get out. what is being done? what is the assistance for them well, a lot of people, i can tell you because i have friends

in this community who are trying to find places to stay. >> a lot of the hotel rooms, at least the affordable ones, they are all gone. people have gone into the desert halfway to las vegas to try to find a place to stay, just to try to assess. and they're starting to drive back and figure out, are there airbnbs they can rent? where do they have family that they can go to? most of the people i know have gone to orange county. they've gone to san diego, driven to family up in the north area, and they are just trying to figure out what does my insurance look like? do i have another car to come back to? is my child's school open? how do i educate my child? how do i get care for my elderly parent? these are sort of the. big, real problems that a lot of these families are now going to have to try to figure out what to do. and just, you know, cost like. the a lady i talked to, she moved here 25 years

ago. houses in altadena like, okay, so this house here, i can tell you because i mark rutte a million and a half dollars. it was purchased very likely for a fraction of that. so what do they do now? what's their coverage look like and what will their house look like? can they even afford to rebuild? >> yeah, i mean, that's the thing. when people moved in 25 years ago, maybe they purchased it for 100,000, 200,000 and they watched it. appreciate. so this is going to be tough for so many people. kyung, thank you so much. really appreciate the report from altadena and ahead on cnn news central. a final farewell to jimmy carter, the 39th president, with a eulogy from president biden, among others. that and much more of our coverage of the fires in los angeles next. >> on newsnight with abby phillip tonight at 10:00 eastern on cnn. >> slow down, honey. >> a new driver. >> you need new insurance. >> zebra compares over 100

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we done? >> the joe schmo show premieres january 21st on tbs. >> with a final trip home. these are live images from joint base andrews as president carter's remains are set to depart the nation's capital. he will depart to georgia a short time from now. coming from his state funeral in washington, dc. here is part of president biden's eulogy. for a long time friend. >> jill and i will cherish our visits with them, including that last one in their home. we saw jimmy, as he always was, at peace with a life fully lived, a good life, a purpose and meaning of character driven by destiny and filled with the power of faith, hope

and love. >> as for where carter is headed next, these are live images from plains georgia. his home town. you see, crowds gathered there, mourners getting set to bid their farewell to the former president. the 39th president will be laid to rest there in a private ceremony just a few hours from now. cnn's eva mccann joins us now live from plains georgia. and, eva, what can we expect for the rest of the day as these remembrance ceremonies wind down? >> well, boris, in just a few hours, the late president and his family will arrive here at the maranatha baptist church here in plains. >> and on any given sunday before president carter fell ill, you could see him here teaching sunday school. his niece has since taken over teaching those sunday school lessons, but his imprint can still feel be felt so heavily here in this community, in this

church. president carter notably resisted the southern baptist convention, broke with them decades ago over this issue of women serving as pastors in the church. this church now has its first female pastor. prior to that, it had its first black pastor in tony loden, and he will be offering the eulogy this afternoon. we've already seen busloads of family members and friends arrive here at the church. a different character and color for this private service. we saw a lot of dignitaries at the service in washington, but these are going to be people here remembering him who really knew him on a personal level. many referred to him as mister jimmy, as he was so intimately connected to this community. >> obviously, as you noted, a marked difference between what will play out behind closed doors in plains, georgia and what we saw this morning at the national cathedral. take us through some of the highlights

from what we saw. >> well, something that stuck out to me was when their grandson, jason carter, who is a very strong speaker, spoke about how humbly they lived. they really resisted. i think some of the things they could have embraced in terms of lifestyle, they lived modestly up until the very end. and he spoke to this. let's listen. >> in my 49 years, i never perceived a difference between his public face and his private one. he was the same person, no matter who he was with or where he was. sometimes i feel and felt like i shared my grandfather with the world. today is one of those days. but really, he shared the world with me. >> and when you speak to here, people here in plains, they

very much echo this sentiment. you speak to a shop owner on main street, and he talks about when he fell ill. president carter came to visit him and pray over him. or you speak to jill stuckey. she is the superintendent of the jimmy carter national park site here. and she talked about the carters coming over her home, having dinner. at one point, the late president seeing a broken chair, picking it up, bringing it to his home, fixing it and bringing it back the next day, or how they could have easily spent thousands of dollars remodeling their kitchen. but their kitchen still looks like it did decades ago, because they just in a deep way, felt as though all of the available resources should go towards people in need and not towards themselves. and so that is just the consistent theme that you hear from people in this community. >> eva mckend. live for us in plains, georgia. thank you so much. as we watch these images

of the plane carrying president carter's remains set to depart joint base andrews in just moments, again destined for plains georgia. so the road to recovery will be long and expensive for many people in los angeles. ahead on cnn news central how insurance policies are getting harder to come by for certain homeowners and what that could mean as folks try to rebuild from this catastrophe. >> this park changed my life. >> superman. crazy. just that simple little thing over the horse. >> chris wanted to change the world. >> people are literally walking because of him. >> superman. the christopher reeve story. february 2nd on cnn. >> psoriasis. all over. >> i couldn't get my hair done. >> then psoriatic arthritis. >> cosentyx works on both for me. >> scalp psoriasis could mean a four times higher risk for psoriatic arthritis. don't use if you're allergic to cosentyx. before starting, get checked for tuberculosis. an increased

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we'll come to you. >> 808 two one 4000. >> while we do not know how many houses at this point have been lost to the fires in los angeles. each one means another family is facing questions about where they'll go next, whether they're going to rebuild, and making this more difficult is the state's growing insurance crisis. between 2020 and 2022, insurance companies did not renew 2.8 million homeowner policies, according to state officials, and more than 500,000 of them were in los angeles county. most of those, by the way, were cases where insurance companies canceled the policies, not where the homeowners were not renewing them. joining us now is california's insurance commissioner, ricardo lara. commissioner, thanks for being with us. do you have an estimate on how many of these homes may have been uninsured for fire? because the san francisco chronicle found that state farm, the largest insurer in your state, dropped coverage for approximately 30,000

californians last year. and that included about 70% of their policies in the pacific palisades. and i'm not sure about altadena, but i'm sure they were affected as well. >> yeah, it's still uncertain to say we are doing the research. >> as you know, the fires still are not contained, and so we're working to get this data. what we can say, though, is that we feel confident that we will have the services ready and available to make sure that we answer those questions for consumers that are rightfully scared and very and, you know, concerned about this issue. we are we're doing the needed investigation to make sure we have those answers for them. as soon as we get the perimeter of the final fire. um, but you're absolutely right. this already complicates a further complicated situation here in california, just similar to to other states that are going through similar issues around the west and the east coast. >> so for for people who are not covered, what kind of

assistance can the state give to them? >> so we're looking to make sure, just as we've done in other cases where where folks may not have insured or are self insured, we're looking at some state programs. of course, the federal government around fema and what the president's recent announcements do to help make sure that we get some sort of services relocate folks, and make sure that they have shelter are going to be critical. but what we're seeing here is a large portion of these. what we're telling consumers are make sure that they get a complete copy of their insurance policy, that they take note of their additional living expenses, and that they track and get receipts for everything. we want to make sure that this also simplifies the claims process and document every conversation they're having with their agent or with their adjusters. and again, not to rush into these decisions. unfortunately, as you've been

reporting, this is a time when fraud becomes prevalent out of state. adjusters come into communities making false promises. and so we want to make sure that consumers know that they can call our department at one( 800) 927-4357, so we can walk them through the process. but most importantly, let's make sure they're safe. they have a place to evacuate. and for those that may not evacuated or are in in the perimeter, we're asking them to start taking pictures of their valuables of any improvements they've made of just of their home. so we can have that documentation that helps them through the claim process. move, move. help them move quicker through the claims process. but we're in constant communication with with the industry and with advocacy groups to make sure that they have these tips on hand. um, we don't want people signing any documents under duress. and so we're asking them to take their time, call us, and we'll walk them through the entire process. >> it's very good advice. demand for the state fire

insurance plan, the california fair plan, which was designed as a last resort option, has skyrocketed as people have not been able to get private insurance for fire. it's tripled for homes here in the last four years. it's more than quadrupled for businesses. can that remain solvent after these disasters? >> this is a great question. and why the reforms that we literally just implemented are going to be key to make sure not only that insurance companies remain solvent, but that the fair plan gets depopulated as well. so with with the reforms that we've made, allowing insurance companies and the department to utilize catastrophic modeling to look into what the reinsurance costs are for california, we are allowing insurance companies to use these tools with the guarantee that they're going to come back into these communities, and that is an agreement that we've made and that we are now are fully implementing this year. so, you know, we are

ready to meet this moment and to make sure that insurance companies meet the promise of being able to pay out claims and to deliver the services that people contracted, uh, contracted them to do. and so, you know, it it regardless of this catastrophe that we're living through in los angeles, that remains these regulations remain in vigor now and are going to help us get to a place where we modernize this market, get the guarantees that people are coming out of the fair plan to ask you about that guarantee. writing. >> i'm sorry we have limited time, and i think this is so important because a lot of people are watching. i want to ask you about that guarantee that you said the idea here was these are regulations which you announced just two weeks ago that get private insurance companies to go back into these communities where they are not insuring people anymore into these fire prone areas, and they get to factor in their reinsurance costs. so yes, they insure people, but they're also insuring themselves right

against covering those folks, kind of spreading the risk around. independent watchdogs have said, and you're well aware of this. they've said this is going to just jack up prices on homeowners, but it's not necessarily going to expand the ability to get coverage. what is the guarantee that it will force insurers back into these communities? >> great question. we have under this agreement, not only do we have the guarantee that insurance companies that want to be able to use these tools that they've been asking for 30 years to use to modernize our market, um, if they want to use these tools, they have to grow in the wildfire distressed areas by 85%. that is the agreement. and we have at the department the statutory authority to go after them. if they don't do, if they don't do as they promised, and we can remove the tools and actually reassess the rates if they don't go forward, and if they

go back on their word. >> so what's the penalty if they don't? >> as we're trying to navigate. so again, the penalty would be we could go after them legally. that depends on you know we can't depends on the actual company and the amount that they have. so i can't give you blanket statements around that. but we have the authority to do that, which is unprecedented. other states allow for just a pass through of reinsurance with no guarantees. this is why our reforms, we feel are going to work. we're going to start seeing insurance companies coming back into california around hopefully the end of this year. and so again, this is, of course, independent of the tragedy that we're living in. so right now my immediate goal is to make sure that we get the claims paid. the claims paid as quick as possible, and that we get people on the road to recovery as quickly as we can. >> yeah, they certainly need it. and we are seeing that in altadena, in pacific palisades. it's just unreal. the pictures we're witnessing. commissioner

ricardo lara, thank you so much for being with us. >> thank you. >> thank you so much. we appreciate you being with us. we have much more ahead on the wildfires in los angeles county. stay with cnn for that. >> how'd hapn? >> she showed up dead on arrival. >> this never gets easier. >> it does when you call carshield before your car breaks down. look at these prices. the camshaft transmission engine. >> don't people know a plan through carshield could protect up to 5000 parts and systems? >> you hate to see it. >> an out of warranty car is going to break down eventually, right? >> which is why they need a plan through carshield. >> best of all, you'll get access to carshield concierge service, who can even help you find a mechanic near you. >> they're notifying the family. >> poor guy. he doesn't even know what's coming. >> another victim of senselessly expensive repair bills. can't save them all. >> but we can keep trying. didn't have to end this way. if he'd had just called

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